guest guide - Madison Square Garden

ASSISTIVE LISTENING DEVICES
ArEnA
SAP
GARDEN
MADISON
CONCOURSE CONCOURSE
nAmE
LocATIon
uestExperienceOfficepresentedby
G
Lenox Hill Hospital
117
GuestExperiencePodiumpresentedby
Lenox Hill Hospital
227
THEATEr
101
ArEnA CONTINUED
LocATIon
GARDEN
BRIDGE
LEVEL CONCOURSE
LocATIon
ChaseSquareNorth
ChaseSquareSouth
NearTowerD
211&226
304
THEATEr
LocATIon
105&114
TheaterLobbyAisleA
andB
LEXUS
TERRACE
LEVEL
LOBBY
LEVEL
ATMs
LocATIon
NESPRESSO
EVENT
LEVEL
A-Z LocATIon GUIDE/DIrEcTory
EventManager’sOffice
ArEnA
SAP
MADISON
CONCOURSE
GUEST GUIDE
STREET
LEVEL
nAmE
AUDIO INDUCTION LOOP
SAP
MADISON
CONCOURSE
LOBBY
LEVEL
nAmE
LocATIon
BoxOfficeWindow
BoxOfficeWindow
#4-WillCall
#14-AdvanceSales
GuestExperienceOfficepresentedby
LenoxHillHospital
117
AUTOMATED EXTERNAL DEFIBRILLATOR (AED)
ArEnA CONTINUED
ArEnA
REVISED OCTOBER 2014
LocATIon
BuildingSecurityacross
fromTowerA
BuildingOps/Facilities
Corridor
Event Operations near
TowerCelevator
Guest Experience
Officepresentedby
LenoxHillHospitalat117
GARDEN
BRIDGE
LEVEL CONCOURSE
LocATIon
SecurityBoothat207
306
THEATEr
LocATIon
LEXUS
TERRACE
LEVEL
SAP
NESPRESSO
MADISON
SUPPORT LOBBY
EVENT
CONCOURSE
LEVEL LEVEL
LEVEL
OrchestraLobbyAisleA
BOX OFFICE
Monday–Saturday,10am–6pm.Sunday–Closed,unlessthereisa
scheduledevent.Whenthereisaneveningevent,theBoxOfficewillremain
openuntilonehourafterthescheduledstart.
ELEVATORS
ELEVATor
1 2
3 4
5
6 6.5 7
Ticketsforindividualswithdisabilitiesmaybepurchasedbythemethods
listed,aswellasbycallingMSG’sDisabledServicesDepartment
(212)465-6034,Monday–Friday,9:30am–4:30pm.
TOWERA
TOWERB
TOWERC
TOWERD
105WC
108WC/109WC
211UWC
224UWC
SuitesNorth
SuitesSouth
4Penn
Freight
CHASE BRIDGE
KEY: √=PublicAccess =EmployeeAccessOnly
SouthSections324–328arelocatedontheBridgeLevelb/tTowersA&B
ESCALATORS
ArEnA
Ticketsmaybepurchasedby:CallingTicketmaster(866)858-0008
On-LineatTicketmaster.comInPersonatTheGarden’sBoxOffice
TicketmasterKiosks
•Level2atBoxOfficeWindows8,12,16&20
•Level6at104&112
•Level8at211&226
North Sections310–316arelocatedontheBridgeLevelb/tTowersC&D
LEXUS
TERRACE
LEVEL
1879Club
Near
presented
South
byJ.P.
Terrace
Morgan
ClubBar
&Grill
Near
North
Terrace
oPEn
SUITES 9 10 11
√
√
√
√
√
√
√
√
√
√
√
√
√
•
Near
South
Terrace
TheClubescalatorsarelocatedontheLexusTerraceLevelandonthe
SAPMadisonConcoursebetweenTowersAandDandallowsspecific
ticketholderstoaccesstheselevels.
30
minutes*
THEATEr
beforeevent afterevent
NorthandSouth
Concierge
presentedby
Lenox Hill Hospital 90
minutes*
4PennPlaza
TowerAelevator
NorthandSouth
Concierge
presentedby
Lenox Hill Hospital 2hours*
TowerAelevator
Legends
Room
• • • •
9
cLoSE
NorthandSouth
Concierge
90
presentedby
Lenox Hill Hospital minutes*
FOR THE SAFETY OF OUR GUESTS, ESCALATORS MAY BE TURNED
OFF UPON EXITING.
minimum
60
minutes*
30
minutes*
TowerAelevator
NESPRESSO
EVENT
LEVEL
NorthandSouth
Concierge
presentedby
60
Lenox Hill Hospital
minutes*
TowerAor
TowerDelevator
Delta
Sky360°
Club
LEXUS MADISON SUITES
& MADISON CLUB
presented by FOXWOODS
Between
TowerA
&
TowerD
NorthandSouth
Madison
Between Concierge
Club
TowerB presentedby
60
presented
Lenox Hill Hospital
&
minutes*
by
TowerC TowerAor
Foxwoods
TowerDelevator
*Knicks&Rangers,varieswithotherevents
EscalatorsarelocatedattheentranceintheChaseSquare.
EVACUATION
Intheeventofanemergencyororderedevacuationannouncement,all
teammemberswillbeavailabletoassistguests,includingindividualswith
disabilities.Guestsshouldbedirectedcalmlyandorderlytothenearest
andsafeststairwaytoexit.Yoursupervisorwillprovideyouwithdetailed
informationofyourexactdutiesincaseofanemergency.
EVENT OPERATIONS OFFICE
ThisistheoperationalheadquartersoftheEventOperations/Security
departmentduringevents.TheOfficehandlesevent-relatedemergencies,
guestconcerns,medicalissuesandincidents.
ArEnA
LocATIon
Immediately
after event
NESPRESSO
EVENT
LEVEL
LocATIon AccESS
AcrossfromTowerCelevator(RequiresTeamMemberEscort)
THEATEr
LocATIon
Immediately
after event
STREET
LEVEL
8
√ √ √ √ √
• • • √ √ √
• • • √ √ √
• √ √ √ √
√ √ √ √ √ √ √
√
√ √ √ √ √
√ √ √ √ √
√ √ √ • √ √ Thereareescalatorsineachofthefour(4)Towers(A,B,C,andD).
CLUBS
nAmE
√
• √
√ √
• √
NearSection101
FIRST AID
ArEnA
THEATEr
OffTowerCelevator
(RequiresTeamMember
Escort)
LocATIon
LEXUS
TERRACE
LEVEL
Event Bar GardenMarket(hotdogs&snacks)
BARS
BaratTheGarden
BarMadison
BottledBeer/DraftBeer
Farley’s(bar)
(Coca-ColaFreestylemachines)
SAP
MADISON
CONCOURSE
(Coca-ColaFreestylemachines)
16HandlesFrozenYogurt
TowerA
BetweenTowerA
&TowerD
BetweenTowerA
&TowerD
TowerA
115
101,102,103,105,109,
110,112,114,119
105,119
101
109,110
112
GardenPub
102
MixedDrinks
103,114
Carlos&Gabby’sKosherMexicanGrill* 111
CarnegieDeli
105
CasaNonnaPizza
117
Chicken&Fries
109,115
CoffeeandDesserts
114
DailyBurgerbyDrewNieporent
106,116
GardenMarket(hotdogs&snacks)
104,108,112,115,120
HealthyAtTheGarden(glutenfree)
119
HillCountryBarbecueMarket
107
IceCream-SoftServe
110
LobsterShrimpRollbyAquagrill
118
PopcornandBottledDrinks
113,120
SausageBossbyAndrewCarmellini
107,116
SenzaiSushi
118
SimplyChickenbyJean-Georges 106,112
SimplyTacosbyJean-Georges
112
BLUE
SEATS
LEVEL
LocATIon
BackstageBar
DeltaSky360˚Club
BRIDGE
LEVEL
NESPRESSO
EVENT
LEVEL
nAmE
GARDEN
CONCOURSE
117
FOOD AND BEVERAGE
ArEnA
AisleAinLobby
UPPER
GARDEN
CONCOURSE
SAP
NESPRESSO
MADISON
EVENT
LEVEL
CONCOURSE
LocATIon
FOOD AND BEVERAGE CONTINUED
ArEnA
nAmE
LocATIon
BARS BaratTheGarden
204,208,209,210,211,
212,215,220,221,223,
224,225,226,227
204,211
210,212,220,221
223,224,225
209,226
221
208,215,227
204
224
210
210
201,204,207,212,216,
217,218,219,225
213
202
213
223
203
BottledBeer/DraftBeer
GardenPub
KelvinNaturalFrozenDrinks
MixedDrinks&Bars
CarnegieDeli
CasaNonnaPizza
Chicken&Fries
DailyBurgerbyDrewNieporent
GardenMarket(hotdogs&snacks)
IceCream-SoftServe
LaEsquinaNachos
Popcorn
SausageBossbyAndrewCarmellini
SimplyChickenbyJean-Georges
GardenMarket(hotdogs&snacks) 416,417,419
BaratTheGarden
BridgePub
CasaNonnaPizza
Chicken&Fries
DailyBurgerbyDrewNieporent
GardenMarket(hotdogs&snacks)
305
320
321
304
306
318,322
BaratTheGarden
209,225
GardenMarket(hotdogs&snacks) 210,223
* TypicallyopenSunday–Thursday
Openedlocationsvarybaseduponevent
THEATEr
nAmE
Bar
ConcessionStand
DeltaSky360°Lounge
LocATIon
TheaterLobby
TheaterLobby
AisleA&B,justbeforeTheaterdoors
LEVELS CONTINUED
Theplaceforgroupticketbuyerstogoforgrouprelatedinformation,troubleshooting,andmore.
Groupbuyersandguestswhowantinformationonpurchasinggrouppackagesmayvisitduring
Knicks,RangersandLibertygames.
GUEST EXPERIENCE LOCATION
ArEnA
SAP
MADISON
CONCOURSE
TyPE
GARDEN
CONCOURSE
LocATIon
AmEnITIES
Office
117
AssistiveListeningDevices
AudioInductionLoop
DesignatedDriverProgram
GeneralGuestServices
Podium
227
AssistiveListeningDevices
DesignatedDriverProgram
GeneralGuestServices
THEATEr
GuestExperienceRepresentatives(GER’s)areavailableintheTheater
LEVELS
8Penn-ADAGuest,MediaandEmployeeEntrance
ArenaTours
BoxOffice
ChaseSquare
TheMSGStore
TheTheateratMSG ONLY
TicketmasterKiosksatBoxOfficeWindows8,12,16&20
LEXUS
TERRACE
LEVEL
STREET
LEVEL
LOBBY
LEVEL
LocATIon
1879ClubpresentedbyJ.P.Morgan
BoardRoom
ClubBar&Grill
LegendsRoom
TheTheateratMSG
NESPRESSO
EVENT
LEVEL
Knicks-endofhalftime
60minutes
beforegame Rangers-endofsecond
intermission
SAP
MADISON
CONCOURSE
310
60minutes
Liberty-endofhalftime
beforegame
Sections101–120
FirstAidat117
G
roupCentralat118
GuestExperienceOfficepresentedbyLenoxHillHospitalat117
TicketmasterKiosksat104&112
LEXUS MADISON SUITES
6WC
& MADISON CLUB
presented by FOXWOODS LEVEL
118
cLoSE
D
eltaSky360˚Club
EventLevelSuites1–18(SouthSide)
FirstAid
Floor,CourtsideandRinksideSeating(Sections1-12&A-F)
GARDEN
CONCOURSE
BRIDGE
LEVEL
SAP
MADISON
CONCOURSE
LocATIon oPEn
SIGNATURE
SUITES/ BLUE
SEATS LEVEL
GROUP CENTRAL
LocATIon
BRIDGE
LEVEL
TheGardenofDreamsFoundationisanon-profitcharitythatworks
closelywithallareasofTheMadisonSquareGardenCompanytomake
dreamscometrueforchildrenfacingobstacles.Pleasevisitourdisplay
intheChaseSquare.Formoreinformation,visitourwebsiteat
Gardenofdreamsfoundation.orgorcall(212)465-4170.
Gardenvision“DreamNote”–Tohaveyourpersonalizedmessagedisplayed
onGardenvisionduringaKnicks,RangersorLibertygame,pleasevisit
Gardenofdreamsfoundation.orgatleasttwo(2)businessdaysbeforethegame.
UPPER GARDEN
CONCOURSE
GARDEN OF DREAMS |
WheelchairSections:101WC–109WC
LexusMadisonSuites1–58
MadisonClubpresentedbyFoxwoods59–66
Sections201–227
WheelchairSections:204LWC,217LWC,218LWC,223LWC
GuestExperiencePodiumpresentedbyLenoxHillHospitalat227
TicketmasterKiosks211&226
SignatureSuites1–18(betweenTowersA&D)
Sections412– 421(betweenTowersB&C)
WheelchairSections:412WC&421WC(betweenTowersB&C)
Sections301–328
301–303&307–309TheLounges
304–306LoungeClubSeats
310–316ChaseBridgeNorth
317–323WestBalcony
317–323WestBalcony
324–328ChaseBridgeSouth
WheelchairSections:303WC,313WC,321WC,328WC
BudweiserEIGHTEEN|76Balcony
GroupCentralat310
WheelchairSection:211UWC(betweenTowersC&D)
WheelchairSection:224UWC(betweenTowersA&B)
LOST AND FOUND
TheCommandCenterislocatedin1968CorridorSouth(L2)acrossfrom
TowerAandcanbereachedbycalling(212)465-6299.
THE LOUNGES
Sections301–303and307–309arelocatedontheBridgeLevelonthe
BudweiserEIGHTEEN|76BalconybetweenTowersA&D.
LOUNGE CLUB SEATS
Sections304–306arelocatedontheBridgeLevelontheBudweiser
EIGHTEEN|76BalconybetweenTowersA&D.
102&114
110&119
MadisonSquareGardenStore
MadisonSquareGardenExpress
205
213&222
MadisonSquareGardenExpress
317
THEATEr
MOBILE APPS
AmerchandisestandisavailableintheTheaterLobby.
LibertyFeaturesinclude:
•Enhancedstatistics •Teamnews
•TeamTwitterfeed
•GameTracker
NESPRESSO
EVENT
LEVEL
LEXUS
TERRACE
LEVEL
mEn*
WomEn*
FAmILy
1879Clubpresented 1879Clubpresented 1879Clubpresented
byJ.P.Morgan
byJ.P.Morgan
byJ.P.Morgan
ClubBar&Grill
ClubBar&Grill
LegendsRoom
LegendsRoom
DeltaSky360˚
Club
DeltaSky360˚
Club
InMadisonClub
presentedby
Foxwoods
InLexusMadison
Suites(Unisex)
AcrossfromSuite
21(nearTowerA)
InMadisonClub
presentedby
Foxwoods
InLexusMadison
Suites(Unisex)
AcrossfromSuite
21(nearTowerA)
Acrossfrom
Suite43(near
TowerD)
208,211,214,
221,224,227
209,210,212,213
222,223,225,226
227
418
416
421(inTowerB)
412(inTowerC)
(nearSuite
306elevators,
northside)
310(inTowerD)
(nearTowerA
304 elevator)
LegendsRoom
117
328(inTowerA)
*ForcertainArenaevents,selectrestroomsmaychangegenderdesignation.
#Babychangingstationsareavailableinmostrestrooms.
#FamilyRestrooms-pleasegiveprioritytoguestswhoneedtoassistchildrenandindividualswith
disabilities.
#Wheelchairaccessiblestalls-pleasegiveprioritytoindividualswithdisabilities.
THEATEr
mEn
WomEn
101,102
AisleB
101,102
AisleA
SEASON SUBSCRIBER CENTRAL
Additionalfeatureswillbeintroducedthroughouttheseason.
RESTROOMS
ArEnA
FAmILy
101,103,106,108,
111,113,116
ORCHESTRA
LEVEL
KnicksandRangersFeaturesinclude:
•Enhancedstatistics •GardenInfo/Maps
•ChaseReviewinarenavideoreplays
•ChaseExclusives(offersanddiscountsforChasecardholders)
•Merchandiseorderingdeliveredtoyourseat
•Food&beverageordering(limitedsections)forpick-upanddelivery
•Garden366MomentsGuidepresentedbySAP
WomEn*
105,110,114,118
LOBBY
LEVEL
TheKnicks,RangersandLibertyhavecustommobileappstoenhance
thein-arenaexperience.Fansareencouragedtodownloadandusethe
team’smobileappsavailableoniOSandAndroid,byconnectingtoMSG’s
freeWi-Finetwork,FreeMSGWiFi.
SAP
MADISON
CONCOURSE
MadisonSquareGardenStore
MadisonSquareGardenExpress
LEXUS MADISON SUITES
& MADISON CLUB
presented by FOXWOODS
ChaseSquare
BLUE SEATS
GARDEN
LEVEL
CONCOURSE
TheMSGStore
mEn*
BRIDGE
LEVEL
LocATIon
LocATIon
SAP
MADISON
CONCOURSE
nAmE
RESTROOMS CONTINUED
ArEnA
GARDEN
CONCOURSE
SAP
BRIDGE
GARDEN
CHASE
MADISON
LEVEL CONCOURSE CONCOURSE SQUARE
MERCHANDISE
ArEnA
oPEn
cLoSE
Knicks-endof
halftime
118
60minutes
beforegame
Rangers-end
ofsecond
intermission
202
Liberty-endof
halftime
TheplaceforKnicks,RangersandLibertysubscriberstogoforalltheirsubscriptionrelated
information,newsonupcomingsubscriberevents,troubleshootingandmore.Groupbuyersand
guestswhowantinformationonpurchasingticketpackagesmayalsovisitduringKnicks,Rangers
andLibertygames.
SEATING SECTIONS AccESSIBLE SEATInG CONT.
101–120
101WC
Wheelchair
Tower A,B,CorD
elevatortoL7
(LexusMadisonSuites
Level)andthen
wheelchairliftto
platform.When
releasedforsaleto
generalpublic,same
accessexcept4–5
stepstowheelchair
platform.
103WC
Wheelchair
Tower D,A,BorC
elevatortoL7
(LexusMadisonSuites
Level)andthen
wheelchairliftto
platform.When
releasedforsale,
sameaccessexcept
4–5stepsto
wheelchairplatform.
6WC
LEVEL
105WC
Wheelchair
201–227
Tower C,A,BorD
elevatortoL6orL7
andthen108WC/
109WCelevatoronly
AisleTransferTower
A,B,C,orD
&ADA
elevators
204LWC
Wheelchair
204LWC
Wheelchair
217LWC
Wheelchair
108WC &109WC
GARDEN
CONCOURSE
223LWC
Wheelchair
Tower C,A,B,orD elevator
Tower A,B,C,orD elevatorandthen
wheelchairlift
toplatform
412WC
Wheelchair
Tower C or B elevator
421WC
Wheelchair
Tower BorCelevator
303WC
Wheelchair
313WC
Wheelchair
Tower A,BorD
elevator
Tower D,AorB
elevator
321WC
Wheelchair
328WC
Wheelchair
Tower D,A,BorC
elevatortoL6orL7
andthen105WC
elevatoronly
Wheelchair
224UWC
Wheelchair
AccESSIBLE TyPE
SEcTIon
Wheelchair
Tower A,B,C,Dor
Suiteelevatorto
L8thenwheelchair
lifttoplatform
Tower A,B,C,Dor
Suiteelevator
211UWC
THEATEr
Requires
walking
up/down6-8
steps to enter
sectionfrom
concourse
Wheelchair
Platform
Barstool
Locations
Tower C,A,B,orD elevator
noTES
Wheelchair
TowerA,B,CorD
AccESS
218LWC
GARDEN
CONCOURSE
Allevents
Accessible
ticketswill
readWWHEEL,
TTRANSor
ADA
BRIDGE
LEVEL
Aisle
Transfer
andADA
TowerAorTowerD
elevator
AccESSIBLE TyPE
SEcTIon
UPPER GARDEN
CONCOURSE
noTES
STREET
LEVEL
SAP
MADISON
CONCOURSE
1–12&A–F Wheelchair,
AisleTransfer
General
andADA
Admission
AccESS
Tower B,AorDelevator
Tower A,BorDelevator
Tower C,A,BorD
elevatortoL8and
then211UWC
elevatoronly.While
onthislevel,thisarea
doesn’thavedirect
accessto400’sor
BridgeLevel.
Tower A,B,CorD
elevatortoL8and
then224UWC
elevatoronly.While
onthislevel,thisarea
doesn’thavedirect
accessto400’sor
BridgeLevel.
AccESS
100–102
8Penn(Musthave
ticketsinhand)and
AisleTransfer
directlyintoTheater
andADA
102
Wheelchair
Enter Box Office
Lobby fromChase
Squareandtake1968
CorridorNorth
(betweenTowersC
andD)andTowerC
elevatortoLevel1
directlyintoTheater
Enter Box Office
AisleTransfer Lobby fromChase
andADA
Squareandtake
1968CorridorSouth
RowZofany Wheelchair (betweenTowersAand
200level
B)or1968Corridor
North(betweenTowers
300–306
AisleTransfer CandD)directlyinto
andADA
Theater
200–206
LOBBY
LEVEL
NESPRESSO
EVENT
LEVEL
AccESSIBLE TyPE
SEcTIon
ArEnA
BLUE SEATS
LEVEL
SEATING SECTIONS AccESSIBLE SEATInG
ArEnA
noTES
LOBBY
LEVEL
noTES
TowerAelevator
inChaseSquare
200–206
AisleTransfer toLexusTerrace
Level(L3),gopast
andADA
ClubEscalatorsand
intoTheaterLobby.
RowZofany Wheelchair FollowAisleAto
wheelchairliftand
200level
intoTheater
300–306
AisleTransfer 8Penn(Musthave
ticketsinhand)and
andADA
TowerCelevatorto
Level2,cross1968
Corridor
The main route is bolded. Allaccessibleseatssoldtoanindividualwithadisabilitywillhave
thefollowinginformationontheticket:
•WWHEEL=WheelchairorWheelchaircompanion
•TTRANS=AisleTransferseatwithmovablearmrestorcompanion
•ADA=Allothers
Ifanaccessibleseatisreleasedforsaleandsubsequentlysoldtonon-disabledindividuals,the
ticketswilltypicallyreadADULT;itwillnothavetheaccessiblecodeslistedabove.
SERVICE ANIMALS
ServiceanimalsarepermittedatMadisonSquareGarden.TheADAdefinesa
serviceanimalasanyguidedog,signaldog,orotheranimalindividuallytrainedto
provideassistancetoanindividualwithadisability.Serviceanimalsmustbe
harnessed,leashedortetheredatalltimes,unlessspecialcircumstancesexist,
andwillberequiredtorestintheseatingareaoftheindividualwithadisability,
ratherthanintheaisle.Aguestwhoseserviceanimalposesathreattothe
safetyofotherguestsandemployeesmaybeaskedtoescorttheanimaloffthe
premises.
Ifyouareanindividualbringingaserviceanimal,westronglyrecommendthatyou
contactMadisonSquareGarden’sDisabledServicesDepartmentat(212)4656034,anyweekdayfrom9:30am–4:30pm,torequestaphotoIDforyouranimal,
whichwillhelptoexpediteentryandaccess.
SIGN LANGUAGE INTERPRETED EVENTS
MadisonSquareGardenispleasedtoprovidesignedperformancesforthedeaf
andhardofhearinguponrequest.Wewillmakeeveryefforttoaccommodate
eachrequestwithappropriateadvancenotice.PleasecontacttheDisabled
ServicesDepartmentat(212)465-6034,anyweekdayfrom9:30am–4:30pm,
forfurtherinformation.
SUITES
SUITES
NESPRESSO
EVENT
LEVEL
AccESS
AccESS
oPEn
cLoSE
beforeevent after event
NespressoEvent 4PenntoNespresso
LevelSuites1–18 EventLevel(L5)
60
30
areonSouth(31st)
minutes* minutes*
sideoftheArena
LEXUS MADISON SUITES
& MADISON CLUB
presented by FOXWOODS
AccESSIBLE TyPE
SEcTIon
SIGNATURE SUITES
LEVEL
THEATEr CONTINUED
NorthandSouth
Conciergepresented
byLenoxHillHospital
LexusMadison
LevelSuites1–
58 toLexusTerrace
Level(L3)andthen 60
30
SuitesElevators
minutes* minutes*
TowerA,B,Cor
Delevator
SignatureLevel
Suites1–18
NorthandSouth
Conciergepresented
byLenoxHillHospital
toLexusTerrace
Level(L3)andthen 60
30
SuitesElevators
minutes* minutes*
TowerAorD
elevator
*Knicks,RangersandLiberty,varieswithotherevents
TELEPHONE NUMBERS
DEPArTmEnT
ClubBar&Grill
DisabledServices
GeneralMSGInformation
GroupSales
GuestExperienceOfficepresented
byLenoxHillHospital
GuestRelations
LostandFound
MSGNetwork
NYKnicksInformation
NYLibertyInformation
SeasonSubscriberCentral
(Knicks,Rangers&Libertygames)
SeasonSubscriptions(NewSales)
SeasonSubscriptions(Service)
Security/EventEmergencyArena
Security/EventEmergencyTheater
SpecialEvent/CateringSales
SuiteServices
Ticketmaster
D=DayE = Event
PHonE
(212)465-6290
(212)465-6034D
(212)465-6741
(212)465-6080
(212)465-4422E
(212)465-6225D
(212)465-6299
(212)465-5926D
(212)465-5867
(212)564-9622
(212)631-5767E
(212)465-6073D
(212)465-6050D
(212)465-6292E
(212)465-5894E
(212)465-6106
(212)465-6155D
(212)465-6278E
(866)858-0008
WEST BALCONY
TEXT MESSAGING
ForNewYorkKnicksandNewYorkRangersgames,wearepleasedto
announcethatyoumaycontactusbytext!Letusknowofanyurgent
GuestServiceissueyouarehavingatyourseatlocation.Youwillbesent
anautoacknowledgementofyourtexttothesamenumberandourstaffwill
maketheirbestefforttorespondtoyourissue.Forimmediate
assistance,youmayalsovisittheGuestExperienceofficepresented
byLenoxHillHospitallocatednearsection117onTheSAPMadison
ConcourseortheGuestExperiencePodiumpresentedbyLenoxHill
Hospitalnearsection227onTheGardenConcourse.
TextHELPMEalongwithyourSection,Row,Seat Numberandabrief
descriptionofyoururgentGuestServiceissuetoMSGNY (67469).Please
noteyourtextmustcontainonlyalphanumericcharacters.Messageand
dataratesmayapply.Nopurchaseisrequiredtotakeadvantageofthis
service.
We’reheretohelpmakeyourexperienceattheGardenapositiveand
memorableone!
THEATER AT MSG |
TheTheateratMadisonSquareGardenisaseparatevenuelocated
directlybelowtheMadisonSquareGardenArenaandutilizesthesame
ChaseSquareentranceon7thAvenueand32ndStreet.TheTheater
atMSGhostseventssuchasconcerts,familyshows,boxingand
graduationsandhasseatingfor5,600.
TICKETS
TheMSGAllAccessTouroffersabehind-the-sceneslookattheWorld’s
MostFamousArena!ExplorethelegendaryGardenandover130years
oficonichistory.
Hours of Operation:Daily:10:30am–3:00pm
Tickets:Sameday–soldinTheMSGStorelocatedinChaseSquare
Futuredates–soldviaTicketmasterandattheMSGBoxOffice
Formoreinformation,pleasecall(212)465-6741orvisitmsgallaccesstour.com
Pleasenote:Tourcontentandschedulearesubjecttoavailabilityand
maychangedependingonvenueactivity.
GuestsmayalsovisittheStageDoorTouratRadioCityMusicHall
locatedat50thStreetand6thAvenue.Formoreinformation,pleasevisit
radiocity.com/tours
SAP
MADISON
CONCOURSE
GARDEN
CONCOURSE
101,103,111,
114,117
208,217,221,227
THEATEr
LocATIon
LEXUS
TERRACE
LEVEL
Guestswithmobilityimpairmentswhodonothaveaccesstoawheelchair
mayrequestawheelchairtotransporttheindividualto/fromtheirseat,
freeofcharge.Pleasebeawarethatourteammemberswillnotremain
withyouduringtheevent,norwilltheyallowyoutoremaininorkeepthe
wheelchairforthedurationoftheevent.Intheeventaguestrequiresthe
useofawheelchairforthedurationoftheevent,werecommendbringing
yourownwheelchairorothermobilitydevice.Thewheelchairescortarea
islocatedatTowerAelevatorinChaseSquare,justbeforetheBoxOffice.
SimplypickuptheCourtesyphonetorequest.
WHEELCHAIR LIFTS
Thewheelchairliftsarefortheexclusiveuseofourguestswithdisabilities.
WHEELCHAIR/MOBILITY DEVICE STORAGE
ArEnA
Guestswhowishtotransfertoaseatfromtheirwheelchairorwhohave
amobilitydevice,suchasawalker,maystoreitattheGuestExperience
officelocatedatsection117oratthepodiumlocatedatsection227.
THEATEr
PleaseseeanEventSupervisor.
WHEELCHAIR SEATING & PLATFORMS
WiFi
TOURS
LocATIon
WHEELCHAIR ESCORTS
Pleasesee“SeatingSections”foraccessinformation.Locatedonalllevels.
PleaseseeBoxOffice.
WATER FOUNTAINS
ArEnA
Sections317-323arelocatedontheBridgeLevelbetweenTowersB&C.
Lobby
FreeWi-FiaccessisavailabletoallguestsinallpublicareasintheMSG
ArenaandTheater.SimplyselectournetworkatFreeMSGWiFi.
LIBERTY BASKETBALL
M
01
A
DI
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65
66
LU
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64
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PRESENTED BY
62
63
FOX
61
WO
60
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33st STREET
31st STREET
8th AVENUE
S
59
58
57
02
56
03
55
04
54
05
53
06
52
07
51
09
50
18
11
16 5
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15 6
7
14 8
13
14
15
49
21
48
20
13 1
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12 3
47
46
19
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11 4
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22
38
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@MadisonSquareGarden
24
36
E
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#TheGarden
thegarden.com
31st STREET
L
Madison Square Garden Arena and The Theater at MSG 4PennsylvaniaPlaza
(7thAvenue&32ndStreet)NewYork,NewYork10001•(212)465-6741
25
26
35
27
28
29
30
31
32
33
34
7th AVENUE
theateratmsg.com
Radio City Music Hall 1260AvenueoftheAmericas
(6thAvenue&50thStreet)NewYork,NewYork10020•(212)247-4777
radiocity.com
100 LEVEL
PRESENTED BY
NESPRESSO EVENT LEVEL SUITES MADISON CLUB FOXWOODS
LEXUS MADISON LEVEL SUITES
All Suites and Clubs are accessible
The Beacon Theatre 2124Broadway
(Broadway&74thStreet)NewYork,NewYork10023•(212)465- 6500
beacontheatre.com
The Chicago Theatre 175NorthStateStreet
(NorthStateandLakeStreets)Chicago,Illinois60601•(312)462- 6300
thechicagotheatre.com
The Forum 3900WestManchesterBlvd
(PrairieAvenueandPincayDrive)Inglewood,CA90305•(310)330-7300
fabolousforum.com
33st STREET
THE mADISon SQUArE GArDEn comPAny VEnUES
DISON LEVEL SUI
TES
US MA
17
10
LEX
08
/MadisonSquareGarden
@TheGarden
@MadisonSquareGarden
#TheGarden
ACCESSIBLE
CONCERT
BOXING/WWE
415
07
222
111
S TA G E
58
57 215P
56
55
110
54
53
115
08
51
1718
16 5
15 6
7
14 8
13 1
2
12 3
11 4
10 9
116
12
224
117
EVEL SUITES
ISON L
13
15
225
118
16
A
B
49
F
47
107
46
45
44
106
43
17
119
01
MAD
226
18
19
20
21
120
22
23
24
201 25
26
02
03
1
202
2
301
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4
101
27
203
5
LO
28 29 30 31 32
33
34
205
204
N AT
I
UR E L EV EL S U
314
200 LEVEL
300 LEVEL
THE LOUNGES
300 LEVEL
LOUNGE CLUB
SEATS
300 LEVEL
CHASE BRIDGE
NORTH
15
308
E L
TH
LOU NGE C
Y
LUB SEATS
ON
ALC
SER E
IGHTEEN|76 B
300 LEVEL
WEST BALCONY
CHASE BRIDGE
SOUTH
NESPRESSO EVENT
LEVEL SUITES
400 LEVEL
BLUE SEATS
208
328
18
19
O
227
TH
@TheGarden
111
07
52
109
50
49
20
04
47
107
19
46
45
44
106
B
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3
4
43
101
27
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102
103
28 29 30 31 32
33
34
N AT
35
205
204
IT
UR E L EV EL S U
210
209
39
38
37
36
208
315
314
313
312
311
310
207
206
14
15
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303 304
307
305 306
GES
BU
DW
EI
41
40
6 7
13
8 9 10 11 12
S IG
302
105
03
211
42
104
203
5
02
212
48
05
RING
316
213
51
108
06
214
308
O
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TH
LOU NGE C
NY
LUB SEATS
LCO
A
SER E
B
IGHTEEN|76
18
17
16
309
UN
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S
7th AVENUE
100 LEVEL
300 LEVEL
300 LEVEL
300 LEVEL
200 LEVEL
300 LEVEL
300 LEVEL
400 LEVEL
PRESENTED BY
Barstools
58
57 215P
56
55
110
54
53
A
01
202
301
MADISON CLUB LEXUS MADISON SIGNATURE
LEVEL SUITES
LEVEL SUITES
FOXWOODS
@MadisonSquareGarden
119
20
21
120
22
23
24
201 25
26
1
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08
412 WC
S
59
17
226
310
118
16
309
ACCESSIBLE
#TheGarden
15
207
G
UN
117
13
327
311
112
09
1718
16 5 10
15 6
7
14 8
11
13 1
2
12 3
11 4 12
10 9
116
12
224
225
312
All Suites and Clubs are accessible
/MadisonSquareGarden
10
11
14
210
413
09
18
17
16
T ES
300 LEVEL
326
414
217
60
113
115
08
223
313
7th AVENUE
100 LEVEL
07
222
206
14
303 304
307
305 306
GES
BU
DW
EI
35
M 65
66
01
02
03
04
114
05
06
221
317
33st STREET
UN
103
6 7
13
8 9 10 11 12
S IG
302
102
211
209
39
38
37
36
315
33st STREET
31st STREET
TH
3
41
40
104
L
227
212
42
105
S
EXU
327
324
325
48
20
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50
108
C
19
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421 WC
316
213
415
DISON LEVEL SUITE
S
LEXUS MA
10
11
214
318
D BY F
P
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219 ISON CLUB63
62 61 WOOD 216
64
AD
220
52
109
14
328
113
412 WC
59
09
223
326
112
DISON LEVEL SUITE
S
LEXUS MA
325
02
03
04
114
05
06
221
60
01
416
RE S EN TE
EVEL SUITES
ISON L
M 65
66
220
319
218
MAD
RE S EN TE
420
320
417
418
419
413
217
D BY F
P
OX
219 ISON CLUB63
62 61 WOOD 216
64
AD
S
421 WC
324
414
321
322
323
US
LEX
218
317
31st STREET
416
318
31st STREET
418
419
420
417
319
8th AVENUE
33st STREET
323
320
321
322
33st STREET
31st STREET
8th AVENUE
THE LOUNGES
LOUNGE CLUB
SEATS
CHASE BRIDGE
NORTH
WEST BALCONY
CHASE BRIDGE
SOUTH
NESPRESSO EVENT
LEVEL SUITES
BLUE SEATS
MADISON CLUB LEXUS MADISON SIGNATURE
LEVEL SUITES
LEVEL SUITES
FOXWOODS
PRESENTED BY
All Suites and Clubs are accessible
ACCESSIBLE
/MadisonSquareGarden
@TheGarden
@MadisonSquareGarden
#TheGarden
Barstools
KNICKS BASKETBALL
323
420
418
07
52
12
224
117
EVEL SUITES
ISON L
13
15
225
118
16
50
49
18
19
47
107
19
04
46
45
44
106
43
MAD
227
202
2
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4
101
27
203
5
LO
UN
40
103
28 29 30 31 32
33
34
35
39
205
204
N AT
IT
UR E L EV EL S U
38
37
36
16
15
ES
303 304
307
305 306
308
E L
TH
LOU NGE C
BU
NY
LUB SEATS
DW
LCO
EISE
R EIGHTEEN|76 BA
GES
O
209
208
314
313
312
311
310
207
206
6 7
13 14
8 9 10 11 12
S IG
302
102
210
315
18
17
309
G
UN
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33st STREET
31st STREET
TH
3
41
03
104
US
LEX
20
21
120
22
23
24
201 25
26
02
211
42
105
119
01
212
48
20
05
17
226
316
213
51
108
06
214
7th AVENUE
100 LEVEL
300 LEVEL
300 LEVEL
300 LEVEL
200 LEVEL
300 LEVEL
300 LEVEL
400 LEVEL
THE LOUNGES
LOUNGE CLUB
SEATS
CHASE BRIDGE
NORTH
WEST BALCONY
CHASE BRIDGE
SOUTH
NESPRESSO EVENT
LEVEL SUITES
BLUE SEATS
MADISON CLUB LEXUS MADISON SIGNATURE
LEVEL SUITES
LEVEL SUITES
FOXWOODS
PRESENTED BY
All Suites and Clubs are accessible
ACCESSIBLE
/MadisonSquareGarden
Barstools
@TheGarden
@MadisonSquareGarden
#TheGarden
E BRIDGE NORTH
1718
16 5 10
15 6
7
14 8
11
13 1
2
12 3
11 4 12
10 9
VISITORS
CHASE BRIDGE SOUTH
08
111
CHAS
11
301
#TheGarden
09
412 WC
58
57 215P
56
55
110
54
53
109
116
1
@MadisonSquareGarden
413
S
59
KNICKS
10
327
@TheGarden
317
414
09
14
328
318
415
112
113
115
08
223
326
416
60
01
02
03
04
114
05
06
07
222
319
DISON LEVEL SUITE
S
LEXUS MA
325
417
M 65
66
220
221
320
B L U E S E AT S
218
217
PR E S E N T E D B Y F
OX
219 ISON CLUB63
62 61 WOOD 216
64
AD
421 WC
324
321
322
419
/MadisonSquareGarden
33st STREET
31st STREET
8th AVENUE
T BALCONY
WES
RANGERS HOCKEY
321
322
323
417
418
419
420
320
319
416
415
218
08
07
1718
10
16 5
15 6 11W
7
14 8
13 1
2
12 3 11E
11 4
12
10 9
12
117
EVEL SUITES
ISON L
13
15
118
16
1
202
2
301
E
4
101
27
203
5
LO
UN
45
44
106
102
03
103
28 29 30 31 32
204
33
34
N AT
205
IT
UR E L EV EL S U
41
209
39
38
37
36
208
314
313
312
311
310
207
206
14
15
18
17
16
ES
303 304
307
305 306
GES
BU
DW
EI
35
210
43
42
104
6 7
13
8 9 10 11 12
S IG
302
02
211
46
315
309
308
O
E L
TH
LOU NGE C
NY
LUB SEATS
LCO
A
SER E
B
IGHTEEN|76
UN
GE
S
33st STREET
31st STREET
TH
3
47
107
40
01
212
49
105
20
21
120
22
23
24
201 25
26
227
20
19
119
MAD
226
18
19
US
LEX
327
50
48
04
17
316
213
51
108
05
RANGERS
BENCH
224
52
109
VISITOR
BENCH
116
214
DISON LEVEL SUITE
S
LEXUS MA
10
225
THEGARDEN.COM
THEATERATMSG.COM
09
412 WC
58
57 215P
56
55
110
54
53
111
09
11
413
S
59
06
14
328
112
113
115
08
223
326
01
02
03
04
114
05
06
07
222
60
M 65
66
220
325
414
D BY F
P
OX
219 ISON CLUB63
62 61 WOOD 216
64
AD
421 WC
221
317
217
RE S EN TE
324
318
33st STREET
31st STREET
8th AVENUE
7th AVENUE
100 LEVEL
300 LEVEL
300 LEVEL
300 LEVEL
200 LEVEL
300 LEVEL
300 LEVEL
400 LEVEL
THE LOUNGES
LOUNGE CLUB
SEATS
CHASE BRIDGE
NORTH
WEST BALCONY
CHASE BRIDGE
SOUTH
BLUE SEATS
NESPRESSO EVENT
LEVEL SUITES
MADISON CLUB LEXUS MADISON SIGNATURE
LEVEL SUITES
LEVEL SUITES
FOXWOODS
PRESENTED BY
All Suites and Clubs are accessible
ACCESSIBLE
Barstools
WE SERVE WITH
PASSION & PRIDE
– EVERY GUEST, EVERY TIME !