GRAND - Myrtle Beach Area Chamber of Commerce
Transcription
GRAND - Myrtle Beach Area Chamber of Commerce
M y r t l e B e a c h A re a C h a m b e r o f Co m m e rce GRAND STRANDER Issue 710 August 2012 S T? The fastest way to Myrtle Beach is not U.S. 501 Time to lay the pavement for by Brad Dean, president & CEO, Myrtle Beach Area Chamber of Commercee We talk, write and meet oen about Interstate 73. In fact, some of our members might wonder if it’s ever going to be a reality. I believe so largely because there is tremendous support for I-73 in our region. Ninety-two percent of our chamber members Stuck in traffic, See Page 6 Renew it … don’t lose it! Membership renewals due by Aug. 31 You know that the Myrtle Beach Area Chamber of Commerce exists to support you and your business as you strive for success. Information and knowledge, opportunities for networking and personal enrichment ... they’re all here for you. Benefits that improve your bottom line and intangible awards of involvement will be yours when you renew your membership with the chamber. If you have misplaced your renewal notice, contact Pat Creed, membership services manager, at (843) 916-7225 or [email protected]. Membership benefits will end if payment is not received by Aug. 31. Renew during the month of August and you’ll be entered into a drawing for a 1/4 page ad in the Grand Strander and a membership list on disk (package valued at $325). Nothing says summer like BBQ! Get ready for the seventh annual Beach, Boogie & BBQ Festival on Aug. 31-Sept. 2 at Grand Park, The Market Common. Beach, Boogie & BBQ, See Page 9 What’s Inside? Safety in the Home and Workplace • 4 Learn some common-sense crime prevention skills. Social Media • 5 Have you mastered your social media strategy? CVB Insider CVB marketing program gives you more bang for your advertising dollars. Reduce Your Trash If you’re serious about running your business more efficiently by generating and disposing of less trash then you truly are a smart business. See Page 11 Visit MyrtleBeachAreaChamber.com • Sign up for chamber e-news Visit ArtsAtTheBeach.com • Explore the arts community Follow MBACC on What’s Online? MyrtleBeachAreaChamber.com 4 1/2 Questions “Why become an ambassador?” This month we checked in with Rhett Fowler, property manager with Canterbury Apartment Homes, Ginkgo Residential LLC. An ambassador for only five months, Fowler says that having direct contact with local businesses each month is priceless. Check out the August Grand Strander Online for his story. Member Anniversaries What’s the secret to long-term success in the business community? Establishing lasting and personal relationships with other professionals through membership in the Myrtle Beach Area Chamber of Commerce. During August, 162 members will be celebrating their chamber anniversaries. Read the August Grand Strander Online and discover which two business have been members for 33 years. Hint: Each has been servicing the needs of businesses in the Myrtle Beach area for more than 100 years. Ribbon-Cutting Barking Fish Yogurt LLC, 2876-D Howard Ave., The Market Common, Myrtle Beach, (843) 839-1665, BarkingFishYogurt.com. Visit Barking Fish Yogurt Co. for natural, flavorful and healthy yogurt. See more ribbon-cutting photos in the August Grand Strander Online. Member of the Month Coastal Custom Closets 259 Koolabrew Dr., Calabash, NC 28467 (832) 446-9194 • coastalcustomclosets.com 30-Second Commercial Our staff, selection, work and prices have earned Coastal Custom Closets a reputation for convenience, quality and value. Coastal Custom Closets provides the knowledge and experience to help you select the best custom closets and cabinets for your storefront, home, office, pantry, garage, laundry room and kid spaces. We offer a lot more then just closets. We have installed Murphy Beds and remodeled hotel kitchens and a vets office, just to name a few. We offer free estimates, super fast turnaround time, and our work is guaranteed for life. We are the only local custom shop with everything made and built right in our Calabash shop. If you have any questions feel free to call. #1 Business Goal Provide every customer with a great experience. We can customize any project to meet your needs. We work hard to get the job done right the first time and won’t stop until you’re completely satisfied. We strive to be the best custom shop on the coast. 2011-2012 Board of Directors Chairman of the Board Richard Singleton Coldwell Banker Chicora Real Estate Immediate Past Chairman Franklin Daniels Nexsen Pruet, LLC Jim Apple Burroughs & Chapin Co. Tommy Bouchette BNC Bank Shannon Detzler The Jackson Companies Ted Fortenberry WMBF News Mike Hagg HTC Communications 2 Terrance Herriott Conway National Bank Greg McCollum M. Gregory McCollum, PA Mil Servant Surfside Realty Co. Inc Suzanne Hinde Sheraton Myrtle Beach Convention Center Hotel Bill McGonigal Best Western Ocean Sands Resort Chris Shroff Myrtle Beach Seaside Resorts Ken McKelvey Defender Resorts Inc. John Springs Caledonia & True Blue Golf Courses George Mims Grubbs & Ellis I Wilson Kibler Jordan Watkins Gilmore Entertainment Billy Huggins WPDE NewsChannel 15 Bob Jewell Brookgreen Gardens Eileen Kim Edward Jones Mike LaPier Myrtle Beach International Airport Mark Lazarus Wild Water & Wheels MyrtleBeachAreaChamber.com Jay Patrick Boardwalk Beach Resort Pete Pearce Myrtle Beach National Ebbie Phillips Tyson Sign Co. Chamber Events Discover more networking events at MyrtleBeachAreaChamber.com All employees of a Myrtle Beach Area Chamber of Commerce member business are invited and encouraged to participate in all chamber events. Aug. 7, 5-7 p.m. Aug. 21, 1:30-3 p.m. Behind the Scenes Distinctive Eyewear Vision Center Grand Strand Grassroots Meeting 1206 Moser Dr. The Market Common, Myrtle Beach Tour Distinctive Eyewear Vision Center and their advanced equipment that provides comprehensive eye exams and vast contact lens selections. Learn about the various types of materials and styles of glasses. Free vision screenings will be offered. Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Aug. 6 MBACC Boardroom, 1200 N. Oak St., Myrtle Beach The business community is already preparing for a successful 2013 legislative session to continue the mission to improve South Carolina’s business climate. This important policychanging work begins at home, at the grassroots level. The Grassroots Meeting will be an open-forum session and is one of the first steps in creating the S.C. Chamber of Commerce Competitiveness Agenda, the business community’s annual list of legislative priorities. It will begin with a legislative review from the S.C. Chamber’s Public Policy staff before moving into an open discussion of legislative issues that you believe must be addressed. Register at http://data.scchamber.net/events Aug. 15, 9-10:30 a.m. North Strand Council Meeting & Member Update Aug. 22, 8-9:30 a.m. Prince Resort at the Cherry Grove Pier 3500 N. Ocean Blvd., North Myrtle Beach B-to-B Connects MBACC Boardroom, 1200 N. Oak St., Myrtle Beach Join the North Strand Council for an informative update on Know Your Zone. Randall Webster, Horry County Emergency Management director, will discuss the new hurricane evacuation zones and their vulnerability to storm surge. B-to-B Connects is a networking event designed to gain you referrals that mean business. Participants will have 2 to 3 minutes to present their business to the member audience. This event is limited to a small number of attendees for a more intimate networking experience. Bring lots of business cards and brochures to promote your product! Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Aug. 16, 6-8 p.m. Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Aug. 20 Business Aer Hours Myrtle Beach Pelicans Aug. 28, 3 p.m./Sept. 25, 9 a.m. 1251 21st Ave. N., Myrtle Beach Chamber Access – Member Orientation Your All Access Pass to the Chamber Grab your mitt and head to TicketReturn.com Field at Pelicans Ballpark for an evening of baseball, beverages, game food, and of course, plenty of networking. Members will receive a ticket to the game when checking in at the chamber table out front of the main gate. The Budweiser Thirst Inning Deck will be reserved for members to network. Door prizes will be announced over the PA system during the game. This is an adult members only event. MBACC Boardroom 1200 N. Oak St., Myrtle Beach Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Aug. 14 Something is always happening at the chamber. Find out more at Chamber Access – Member Orientation. Designed for new members as well as anyone interested in a refresher, the session includes a brief presentation from membership staff, a tour of the MBACC building and networking with fellow members. Free, value-added benefit of chamber membership Register at ChamberAcademy.com Chamber events, See Page 19 Grand Strander 3 Chamber Academy Safety in the Home and Workplace In these times of economic distress, many people are concerned about the threat of rising crime in their communities. Fortunately, there are ways to help protect your home and your neighborhood from crime. From simple steps like keeping your doors locked to starting a Neighborhood Watch program, there are plenty of things you can do to prevent crime. Many people spend a good portion of their time at work. This means it’s just as important to use crime prevention skills in the workplace as it is at home and in the neighborhood. Whether the place of business is corporate headquarters, a restaurant, a store, an auto repair shop, or a person’s home, common-sense prevention skills can make the workday safer for everyone. Safety in the Home and Workplace Sept. 19 • 9:30-11:30 a.m. Location: Myrtle Beach Area Chamber of Commerce Boardroom, 1200 N. Oak St., Myrtle Beach Details: Free class. Register at ChamberAcademy.com 9:30-10:30 a.m. – Home Safety presented by Crime Prevention Officer Pete Woods of the City of Myrtle Beach Police 10:30-11:30 a.m. – Workplace Safety presentated by Coastal Carolinas Association of REALTORS® Delivering the message to consumers According to Mark Schmulen, Constant Contact’s general manager of social media, “Small businesses clearly have the edge over larger organizations. By comparison, small business owners excel at customer experience and building lasting relationships. That personal touch translates exceptionally well through engagement marketing practices, including both email and social media.” So how do you as a small business take advantage of this edge without pushing your consumers away in the meantime? Read “Connect With Your Customers: Tips On Delivering What They Want and Avoiding What Turns Them Away” at smallbiztechnology.com/archive/2012/04/ page/2. Want more ideas on how to grow your business? Check out the Small Business Buzz library at MyrtleBeachAreaChamber.com, click on the Small Business Resource Center. 4 MyrtleBeachAreaChamber.com Have you mastered your social media strategy? Are you on Facebook, Twitter, LinkedIn, Foursquare, Pinterest, Google+, YouTube, Instagram? What is your Klout score? Do you blog? The question is no longer should we be doing social media, it’s are we doing it right? To organize what you can do with social media professionally, a strategy is helpful. Because the online word is so fast, it is tempting to quickly create a Facebook page, Twitter account or Pinterest board without thinking about it in advance. A strategy will give you direction and ensure an consistent image. You’ll have to ask yourself many questions. Find the answers, and you’ll have made a good start. • What are your primary objectives? Are you trying to build awareness of your brand? Boost sales? Educate prospects? Enhance your expert credentials? • How does your social media strategy fit in with your overall business strategy? Social media sites provide engagement, sales and marketing, educational, public relations and customer support tools. Your social media strategy should be a subset of a larger department(s). • Who is your target audience, and where do they live online? What groups are you trying to reach, and where do they tend to congregate? • Which employee(s) will own your social media activities? Who will be responsible for implementation? • Who are your competitors and how can you set yourself apart from them? Who else is out there, and what are they doing? • What will your primary messages be? Optimize your content with your targeted keywords. • When – and how – will you evaluate your social media strategy? Social media interaction can translate into sales or other results such as reduced complaints, helpful suggestions, etc. STAY CONNECTED Myrtle Beach Area Chamber of Commerce’s free mobile app gives you access to the same outstanding content from the chamber’s website to users on the go. Check out the latest events and news, and find exclusive Member-to-Member Discounts. It also includes a membership directory and full search capabilities in an easy-to-use mobile application. Download the app at http://web.myrtlebeacharea chamber.com/mobile. Grand Strander 5 Stuck in traffic? Continued From Cover support completion of I-73, and a recent public opinion poll throughout the entire “new” 7th Congressional District reveals that 70 percent of registered voters support I-73. There are a variety of reasons to support I-73, including: • Creation of an estimated 7,000+ full-time jobs each year for five years during construction; • Creation of an estimated 22,000+ permanent full-time jobs once construction is complete; • Increased tourism by 1,000,000+ additional visitors; • New industry and higher-paying wages throughout the region, particularly in rural Horry County and the Pee Dee counties, as well; • Reduced congestion in existing roadways, such as U.S. 501; and • Quicker, cker, safer saf a er hurricane eevacuation. vacuation. “There heere ccan an b bee llittle ittle d doubt oubt tthat ha in m many ways story bridge any w ays tthe he st tory of bri id building the civilization. lding iiss th he sstory torry off ci iviliza at By iitt we can measure n rreadily eadily m easure an im important off a p people’s mporta ant partt o eop ple progress.” greess.” – President Pressident Franklin D. D. Roosevelt Roosev It’s amazing thatt with i – some might i ht say sad d – th ith so many clear benefits, we’re still looking for the funds to complete this project that was conceived in 1982 and began in 1998. Yet that’s the case. Federal funds reserved for I-73 sit ‘in escrow’ in Columbia, awaiting the SCDOT Commission to release those funds to begin construction. We trust the commission will follow the will of Congress and local residents once the final permits are received, which could happen in 2012. Unfortunately, a small group of opponents remain opposed to the progress that I-73 will bring. Some support the notion of simply widening U.S. 501, and they suggest this is a better alternative. We’re thrilled that these opponents, including environmental activists, acknowledge that additional infrastructure is needed. While they may not support our views, it’s encouraging to know that even the staunchest opponents admit we need to invest in infrastructure. Perhaps comments from objective, unbiased visitors, like the letter we received from D.W. from Greensboro, N.C., will help push the construction for I-73. 6 MyrtleBeachAreaChamber.com D.W. recently traveled to our area, saw a pro-I-73 billboard and responded with this opinion: “Interstate 73 is a must have. It can help out with hurricane evaluations. Look at Myrtle Beach’s U.S. 501. Traffic there is very horrible. I drove on that road a few times and I wondered why Myrtle Beach does NOT have an interstate connection to start with? Who builds an expressway with at-grade intersections on the way to the major beach tourism? I don’t care if people complain about I-73 destroying wetlands; it is bound to happen with ALL road constructions, not just I-73. Our Congress approved I-73 (and I-74 extension for a myriad of reasons). I, for one, support I-73 because of economic reasons, as well as Myrtle Beach NEEDS an interstate connection (that means NO traffic lights along the way) to save time. Whether I-73 gets extended north to Ohio is irrelevant. What needs to be done is to build I-73 from Myrtle Beach to I-95. So, build I-73 and be DONE with it. No need to waste time or money. Build it as a toll road or something like that, just get it done already.” – D.W., Greensboro, N.C. Thanks for your opinion. Enough said. Message to Our Members Earned media is really just a fancy term for unpaid media coverage, however it is also one of the most powerful tools of any marketing campaign. Unlike paid advertising, earned media coverage oen carries more weight and credibility in the minds of consumers because the information is delivered and received through the recognized filter of a credible third-party organization such as newspaper, TV, radio and Internet. Significant effort and follow-up are required to successfully generate and sustain earned media coverage. Instead of paying directly for an ad placement we’re paying for the time and resources of people who will investigate what’s being said about the Grand Strand and engage on our behalf. That’s where Fahlgren Mortine and your Myrtle Beach Area Chamber of Commerce’s/ CVB public relations staff come into play. By creating newsworthy stories or events and pitching the stories to news outlets out of market, we have generated effective media coverage that targets specific audiences with our specific messages. Good media contacts and relationships are oen the key to good media coverage. Your Myrtle Beach Area Chamber of Commerce’s/CVB multicity media tours and local media hosting make the Myrtle Beach area top-ofmind with travel journalists leading up to the spring/ summer months and beyond. Visits conducted in New York City, Washington, D.C., Dallas, Toronto and other cities, along with local media hosting have resulted in coverage in The Saratagoin, WUSA 9 Washington, D.C., Smart Meetings magazine and more. Debate Media Impact 2012 Earned media 4,000 plus stories – broadcast, print and online (see chart on le) and more than 17 million impressions were generated from social media channels (see chart below). You’ll notice that Twitter outpaced all other social media channels. This is primary because Twitter is used heavily by political journalists and there were thousands of tweets about the Myrtle Beach debate. MSNBC, The Wall Street Journal, CNN, USA Today and many more national media outlets covered the debate and the Myrtle Beach area. MBACC is anxiously looking forward to the September Democratic National Convention in Charlotte, N.C., (Myrtle Beach area’s largest drive market), which will undoubtedly provide invaluable publicity and individual consumer exposure for the area. MBACC will be on-hand to court the media and the thousands of spectators expected to be in downtown Charlotte. Chamber member partner packaging also plays a role in earned media. Leveraging ongoing chamber members’ offers, such as accommodations and attraction packages, have generated publicity for Myrtle Beach in Frommer’s BudgetTravel and New York Post, to name a few. And we haven’t even touched on the free publicity the Grand Strand receives from Twitter, Facebook, YouTube and other social media sites. Later this month, Neil Mortine, president of Fahlgren Mortine, will be sharing with MBACC committee members and local elected officials what the agency has been doing and what is being planned to secure more earned media coverage in the upcoming months. To read about more earned media coverage, visit MyrtleBeachAreaMarketing.com. The Republican Party presidential debate in January is a perfect example of earned media. Reporters from 21 states and nine countries were on-hand producing Brad Dean President & CEO, Myrtle Beach Area Chamber of Commerce Grand Strander 7 To Members of the Myrtle Beach Area Chamber of Commerce: A recent article in The Sun News titled “Myrtle Beach chamber-linked groups flexing political muscle” (June 30, 2012) examined the affiliation between your Myrtle Beach Area Chamber of Commerce and several pro-business organizations. As chairman of the Grand Strand Business Alliance, I would like to take this opportunity to address several factual errors and misleading information in that article. • Recurring funding for the destination-specific matching grant program. • Implementation of requirements allowing continued use of pool enclosures. • Regulatory relief for businesses impacted by recent ADA pronouncement on pool lis. • Passage of legislation to reduce employment of illegal aliens via E-Verify. The Grand Strand Business Alliance (GSBA) is a pro-active collaboration of chamber members who voluntarily invest in advocacy of pro-business and pro-Grand Strand issues that oen align with the chamber’s stated legislative goals. These lobbyists work throughout the year on issues that affect the chamber and members of the chamber. Our ability to make our points heard on a state and federal level increases with each year. While reporting on these associations and their roles is a legitimate topic, The Sun News paints these associations as entities controlled or run by your chamber of commerce. This is simply not accurate. Many local businesses also support one of four statewide political action committees (PAC), all of which are legal entities. These PACs were formed to represent the interests of the golf, restaurant and hotel industries and the overall business community and are funded through donations from local businesses. Each of these PACs is governed by a separate group of individuals who have varying interests. From time to time, the four groups may not agree on which statewide campaigns to support, but we are united in our pro-active support for the Grand Strand and none deviate from the rules and regulations that govern what we do. As chair of the GSBA, I believe that contributions from our PACs did make a difference in the primary election, and we hope to be able to make a difference in the upcoming November elections as well. The Sun News article focused on two local elections but ignored the GSBA’s involvement in more than 50 June races. Beyond our involvement in recent statewide elections, consider these recent accomplishments: The GSBA and its related associations and PACs are not managed or operated by your chamber of commerce. As chair of GSBA, I am well aware of the investment of time and resources made by area business owners. Records are not kept at the chamber and the funds come directly from private businesses. Looking back at how far we have come as a community, we should all be very proud. Yet we recognize that our community can still go farther, and we intend to help lead that effort. We will not step back from the challenges that lie before us, but rather, we will continue to operate within the scope of the law and with an appropriate degree of transparency. I regret that I must use this space and your valuable time to correct misleading information published by one local media outlet. On behalf of the GSBA, I thank those businesses who have invested their funds in this important effort, and I welcome your comments, suggestions and questions, [email protected]. Thank you, Mike Wooten Chairman of Grand Strand Business Alliance • Successful protection of reasonable mid-August school start dates. Email us, we’ll email you Want another way to receive up-to-date information from Myrtle Beach Area Chamber of Commerce? Join our e-newsletter lists. MBACC’s e-newsletter updates provide a quick way to communicate with members. 8 MyrtleBeachAreaChamber.com Simply go to MyrtleBeachAreaChamber.com and click on the eNews Sign Up icon. Before you know it, you will be in the know on the latest events, promotional information, sponsorship opportunities, education classes and more. Beach, Boogie & BBQ Festival Continued From Cover This family friendly festival, organized by the OMAR Shriners and Palmetto Event Productions Inc., will feature free live entertainment, wakeboard demonstrations, free boat rides, art and cra vendors, beer gardens, fireworks and, of course, the main attraction is the finger-lickin’, lip-smackin’ good food (available for purchase) from food vendors and competitors. The Fantastic Shakers will be performing Saturday evening, Sept. 1, at the Beach, Boogie & BBQ Festival. Last year’s Beach, Boogie & BBQ Festival had spectators on their feet dancing to local beach music. Several cooking events promise to attract the nation’s finest competitors: Anything Goes contest and tasting on Friday, the Official S.C. Barbeque Championship and Kansas City Barbeque Society Cook-Off on Saturday, and the Sunday Wing-Off competition. Each cooking event will award prize money. Attendees can sample delicious barbecue from all competing barbecue teams on Saturday beginning at 12 p.m. by purchasing a $10 wristband. Kids 10 and under can sample for free. Live entertainment kicks off on the main stage Friday at 6 p.m. and The Fantastic Shakers, known as the South’s Finest Show Band, will be Saturday night’s headliner taking the stage at 8 p.m., followed by a Barbecue is the main attraction at fireworks extravaganza. the Beach, Boogie & BBQ Festival. Several cooking events promise to The Shakers have attract the nation’s finest competitors performed more than during the Labor Day weekend event. 6,000 engagements from New York to Florida and all throughout the Southeast. South Carolina’s Grand Strand has become the band’s summer home and their hit single “Myrtle Beach Days” catapulted The Shakers to the top of the Carolina’s musical groups. On Sunday attendees can enjoy a wide variety of wings as the main stage continues with live music. For a complete schedule of the festival’s events, visit GrandStrandEvents.com. Shriners to host free screening clinic during festival Shriners Hospital will have a free screening clinic at the Beach, Boogie & BBQ Festival, Aug. 31-Sept. 2, to help identify children who would qualify for free treatment at a Shiners Hospital. Experts from the Shriners Hospitals for Children® in Greeneville, S.C., will check out newborns through 18 year olds for a variety of orthopedic, spinal, neurological or developmental conditions. This screening will be held Saturday, Sept. 1, from 11 a.m.-3 p.m. No appointment is necessary. Grand G d Strander S d 9 Status update on Ethics Review Committee Over the last 10 years, the Ethics Review Committee has seen a continuous decrease in complaints and an increase in compliance and response to negative comments received by Myrtle Beach Area Chamber of Commerce and Myrtle Beach Area Hospitality Association. With this running success of the committee’s mission in mind, Myrtle Beach Area Chamber of Commerce’s board of directors has changed the status and function of the Ethics Review Committee to an advisory function only to meet on an as-needed basis. The Ethics Review Committee is a joint committee of the Myrtle Beach Area Chamber of Commerce and Myrtle Beach Area Hospitality Association, working cooperatively to maintain ethical business standards in the Grand Strand community. While MBACC and MBAHA are still assisting visitors with hospitality concerns, the process has changed. Consumers are now asked to direct concerns to the Better Business Bureau of Coastal Carolina. If additional follow up is needed, the Ethics Review Committee will convene. South Carolina Capital Market Study The Faber Entrepreneurship Center at the University of South Carolina’s Darla Moore School of Business New Carolina, in partnership with the South Carolina Department of Commerce and New Carolina, is surveying companies for a Capital Market Study. The feedback received from survey respondents will be used to develop solutions that help start-up firms and fast growing companies access to financial capital. Companies that participate will receive a free copy of a report that examines South Carolina’s current capital markets and approaches for strengthening those markets. Report Content 1. Learn how companies are finding the capital they need to grow. 2. Get a rundown on a list of existing sources of capital and the state’s biggest capital gaps. The survey targets privately held companies that are headquartered in South Carolina. Other characteristics include: • Businesses that currently – or plan to – sell products or services outside of South Carolina. • Businesses interested in growing their businesses. • Sales should be less than $100 million. • Businesses can be start-ups, emerging growth companies, or more established growth companies. Complete the survey at capmarketsurvey.org. Direct questions to Dr. Dirk Brown, director of Faber Entrepreneurship Center, at [email protected] or call (803) 777-1717. Clarification continues for pool li requirements Business owners lobbying key to DOJ revisions On May 24, 2012, the Department of Justice released the American Disability Act revised requirements for pool and spa accessibility in the 2010 Standards for Accessible Design (ada.gov/pools_2010.htm). These documents follow the May 17 announcement by DOJ extending the compliance deadline for pool and spa entry to Jan. 31, 2013. • DOJ, as a matter of prosecutorial discretion, will not enforce the fixed elements of the 2010 standards against those owners or operators of existing pools who purchases compliant portable lis prior to March 15, 2012, and who keep the portable lis in position for use at the pool and operational during all times. • Title III of the ADA requires that places of public accommodation remove physical barriers in existing pools to the extent that it is readily achievable to do so (i.e., easily accomplishable and able to be carried out without much difficulty or expense). Determining what is readily achievable will vary from business to business and sometimes from one year to the next. Changing economic conditions can be taken into consideration in determining what is readily achievable. “The continuing pressure our lodging members of the Myrtle Beach Area Hospitality Association and Myrtle Beach Area Chamber, along with the American Hotel & Lodging Association and other lobbying groups, are bringing to bear on the ADA pool li issue has succeeded in prompting the Justice Department to postpone the implementation timeline of new regulations and enact other changes to pool li requirements,” said Stephen Greene, president of MBAHA. “This is a clear example of members getting involved and creating positive change.” 10 MyrtleBeachAreaChamber.com MyrtleBeachAreaChamber.c Go green with Fisher Recycling Fisher Recycling – Grand Strand offers Myrtle Beach Area Chamber of Commerce and Myrtle Beach Area Hospitality Association members the opportunity to reduce their trash through an on-site recycling program. Take advantage of complimentary waste audits and recommendations to create a customized recycling program for your business, as well as personalized training and education for your staff. With a 1-year Recycling Service Contract, Fisher Recycling – Grand Strand offers exclusively to MBACC and MBAHA members one free pick up and one month of free recycling containers/ bins. In business, recycling is not only environmentally responsible, it’s fiscally practical. Recycling reduces the frequency of your dumpster pulls and can potentially reduce the size of your dumpster. Fisher Recycling offers commingled collection of all recyclable materials, which means that all glass, plastic, aluminum, and tin from your business can be placed in the same bin. Commingling of recyclable materials saves time and organizational space, as materials don’t require individual sorting or collection. In addition, restaurants can join Fisher’s Oyster Shell Recycling Program and make a positive impact on South Carolina’s marine habitat. Many commercial business clients of Fisher Recycling opt for sixday-a-week service, taking full advantage of the cost-saving perks of recycling versus frequent and expensive dumpster pulls. Fisher Recycling offers introductory and on-going educational workshops for all clients and their employees. MBACC & MBAHA businesses interested in learning about recycling services should contact Kira Roff, president/ecopreneur, at [email protected] or (843) 543-9811, or visit MyrtleBeachAreaChamber.com, click on Member Benefits/Save Money. MBACC names Vanessa Nelson as new sales manager Vanessa Nelson has joined Myrtle Beach Area Chamber of Commerce as the new South Strand sales manager. Nelson brings with her more than 15 years of sales and development experience in nonprofit and private sectors. Nelson previously worked as director of development at the Ronald McDonald House in Durham, N.C., and director of corporate relations at the American Heart Association in Morrisville, N.C. As South Strand sales manager, Nelson is responsible for the recruitment of new business members from U.S. 501 south to Georgetown and west to Conway. A graduate of Duke University in Durham, Nelson received a bachelor’s degree in psychology. Nelson resides in Little River with her husband of three years, Jerome, and two dogs, Sophie and Shadow. Grand Strander 11 PR Hotspot by Kailyn Longoria, account director, Fahlgren Mortine Public relations and marketing pros in the travel and tourism industry, along with journalists, bloggers, travel industry executives and more, met to discuss the latest in the industry on June 6-8 in Columbus, Ohio. Attending as a representative of the Myrtle Beach area, Fahlgren Mortine gained some valuable insight and tips from this conference, by way of speakers, panels, group discussions and even networking events. Some of the highlights included: Controlling a crisis that’s not your crisis. When dozens of wild and exotic animals were let loose in Zanesville, Ohio, in October 2011, the Columbus Zoo and Aquarium and its Director Emeritus Jack Hanna were thrown into the midst of the media frenzy. Though it wasn’t their crisis, in the sense that the animals were in no way linked to the zoo or Hanna, they were seen as an authority and expert in the field, especially given the proximity. The zoo’s vice president of community relations and Hanna’s “Into the Wild” producer shared some key takeaways from these manic days: • Social media was used to monitor public sentiment in real time, which was then used as appropriate to adjust messaging during interviews or to address common concerns and questions. • The team worked with third parties to get information quickly and didn’t attempt to take on any questions it wasn’t qualified to handle, such as addressing legislation-related questions. • The zoo hired a photographer and videographer to chronicle the events and help control public distribution. • They learned that you have to be prepared to be mobile, including having multiple crisis plans (in electronic and hardcopy forms) where you can easily access them, like in your car, at home, at the office, etc. Making social media work. If you’re using social media, you likely know how important photos are to engagement. While it can be difficult to capture great shots constantly, Lessons from the PRSA Conference on Travel & Tourism enlisting your staff can help ease the burden. Encourage them to snap photos on their mobile device and text or email them to whoever operates your social channels. These images will not only have the candid spirit of social media, they will likely reflect all your attraction or accommodation has to offer. Pitching the story. We heard from major travel reporters at the Associated Press and USA Today that, when pitching a great story, to think about what would resonate with an audience who may or may not visit. For national media, your story needs to be compelling enough that it can generate interest without necessarily intention. The Social Media Diet. A brilliant source in the social media landscape, Sree Sreenivasan – a technology expert, blogger for CNET News, and professor and dean of Student Affairs at Columbia University’s Graduate School of Journalism – closed the conference by delivering practical tips to make posting, measuring and reporting on social media more manageable. A sampling of his advice, as well as some useful, free tools to make your life easier, included: • Every tweet is an opportunity to use a link, hashtag and handle – try to incorporate all three as oen as possible to boost engagement. • Hashtracker.com is a new tool that easily pulls a Twitter hashtag’s impressions, users and more over time. • Storify builds a story throughout the course of a social conversation, pulling from YouTube, websites and blogs, Twitter, Facebook and more. • SeeSaw (sees.aw) builds a Pinterest-like board of Twitter conversations. That’s just a taste from the PRSA Conference on Travel & Tourism. To get even more on our recent conference travels, visit blog.fahlgrenmortine.com and search for the Tbex Conference, a major travel blogger conference held in Keystone, Colo., in June. Media Analysis Report – June 2012 12 MyrtleBeachAreaChamber.com reaChamber.com Myrtle Beach Area Convention & Visitors Bureau INSIDER August 2012 CVBCloseAd Sales August 17 by Johanna Hodge, IOM, marketing production manager, Myrtle Beach Area Chamber of Commerce/CVB The 2013 Myrtle Beach Area Convention and Visitors Bureau marketing program has package levels that allow you to get more bang for your advertising dollars. Non-Lodging Advertisers The MBACVB packages include the mobile coupons, which were rolled out in 2012. We also are installing Myrtle Beach TV in dozens of area hotels, providing a unique advertising opportunity for our members. And we still offer six levels of participation – with a price to fit every budget. Additional promotional opportunities exist for golf, dining, entertainment and activities/ services members to place your name in front of the millions of potential vacationers who use our Visitors Guide and website. Lodging Advertisers Members wanting to customize a package to meet their individual targeted levels will find this simple to VisitMyrtleBeach.com do, as there are affordable buy-up rates offered at each level. And every CVB member purchasing a package will be included in a lodging grid in select copies of The Official Myrtle Beach Area Visitors Guide (digest version). Additional promotional opportunities will be available for lodging members to place your name in front of the millions of potential vacationers who use our website. Website Our current advertising campaign is broadly structured to reach key markets of opportunities and focused on driving incremental visitors to member websites. Television advertisements promoting the destination are running throughout the year and our publicity efforts are attracting much favorable attention to our community. Our website traffic has grown 64 percent CVB Ad Sales, See Insider Back Cover August 2012 HORRY COUNTY ADMISSIONS TAX 14.5% $1,700,000 $1,500,000 -0.1% 3.1% $750,000 Percentages Shown Are Percent Change From Previous Year 12.1% $1,200,000 7.4% 13.1% 9.7% 1.6% $450,000 7.6% 23.5% 33.0% 2.3% $0 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $668,014 $1,206,382 $1,673,151 $1,250,676 $648,313 $649,615 $465,210 $440,412 $221,208 $403,337 $639,319 $1,143,618 GEORGETOWN COUNTY ADMISSIONS TAX $150,000 $120,000 7.8% $90,000 20.3% Convention & Visitors Bureau $50,000 26.4% 14.9% -12.7% 6.1% -2.7% -11.5% -17.5% 50.2% -19.0% -11.0% $0 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $102,536 $64,305 $55,482 $44,549 $66,075 $94,586 $51,906 $44,083 $25,144 $36,393 $100,959 $121,316 HORRY COUNTY ACCOMMODATIONS TAX COLLECTION 4.9% $4,200,000 2.1% $3,200,000 $2,200,000 1.9% Percentages Shown Are Percent Change From Previous Year 242.4%* 7.1% 8.9% 14.0% $1,200,000 5.2% -4.4% 14.2% $0 57.4% 14.9% May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $1,303,728 $2,543,607 $3,924,032 $2,468,061 $1,366,211 $739,320 $458,454 $307,676 $267,848 $641,812 $2,601,523 $1,476,690 *March occupancy shows such a large increase due to the compliance of Online Travel companies. GEORGETOWN COUNTY ACCOMMODATIONS TAX COLLECTION 1.6% $420,000 $320,000 0.0% 9.3% $220,000 $120,000 2.2% 1.2% -4.4% 15.1% $0 47.7% 4.7% -1.2% 32.4% 14.2% May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $100,850 $252,603 $404,842 $253,945 $122,165 $62,300 $38,756 $23,651 $18,229 $23,591 $64,273 $87,657 HORRY COUNTY GROSS RETAIL SALES $1,100,000,000 $850,000,000 1.6% 4.2% -7.7% -4.6% -5.0% 7.8% -8.3% -16.3% 0.6% $650,000,000 58.8% -6.9% -9.4% $450,000,000 $0 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $688,160,544 $872,199,417 $1,014,810,293 $851,606,942 $801,891,704 $617,471,174 $554,726,964 $622,177,947 $485,036,510 $557,380,926 $710,663,343 $729,635,650 1.8% 5.5% Percentages Shown Are Percent Change From Previous Year GEORGETOWN COUNTY GROSS RETAIL SALES $130,000,000 -6.1% 7.3% -5.2% $100,000,000 0.1% 5.7% -2.0% -19.5% -10.2% 74.0% -2.1% $75,000,000 $35,000,000 $0 May 11 Jun 11 Jul 11 Aug 11 Sep 11 Oct 11 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 $103,917,745 $126,681,554 $128,995,594 $113,227,615 $105,045,379 $98,930,809 $89,532,305 $100,504,560 $79,245,544 $87,611,215 $116,176,915 $115,093,864 For more information regarding additional research conducted by the chamber, contact Wendy Bernstein at [email protected]. Sources: S.C. Departments of PRT and Revenue August 2012 VisitMyrtleBeach.com UNIQUE User Sessions ADVERTISER Referrals 1,000,000 2011 1,200,000 2011 800,000 2012 1,000,000 2012 600,000 YTD Referral Click % Change* 600,000 Category 400,000 400,000 200,000 0 200,000 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 0 Jan JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Feb Mar Apr May Jun % Change 33.56% Jan 32.19% 45.59% 37.06% 16.47% 4.68% 2012 641,377 777,006 963,847 846,503 879,343 1,057,193 2011 480,220 Jul 587,796 662,043 Aug Sep 617,618 754,977 1,009,894 Oct Nov Dec % Change Feb Mar Apr May Jun % Change 17.20% 25.57% 20.03% 17.38% 16.74% 0.65% 2012 600,449 708,807 939,597 804,326 948,277 1,206,447 2011 512,349 564,459 782,796 685,224 812,265 1,198,706 Jul Aug Sep Oct Nov Dec +11.07% Amusements +19.88% Theaters +18.02% Dining +25.77% Shopping +18.02% Watersports +26.84% Weddings +35.11% Golf % Change 2012 2011 % Change Lodging -7.02% Addt’l Services +26.12% Fishing +29.14% *Jan. 1-June 30, 2012 1,146,291 627,023 337,084 219,592 169,846 199,230 2012 2011 1,003,473 697,852 439,696 369,014 290,808 336,994 For more information, contact: [email protected] OCCUPANCY PERCENT PER ROOM WEEK* AVERAGE DAILY RATE PER ROOM WEEK* (May 19, 2012 - June 30, 2012) (May 19, 2012 - June 30, 2012) 100% 0% $150 $131.08 $119.75 67.39% DOLLARS PERCENT $100 73.32% 75% 5% 50% 0% 25% 5% $75 $50 $25 0% $0 2011 2012 2011 2012 Jan Feb Mar Apr May Jan Feb Mar Apr May Jun 2012 20.2% 33.4% 51.1% 59.3% 51.5% 78.7% 2012 $48.52 $54.80 $73.80 $94.95 $105.69 $138.43 2011 20.1% 33.6% 46.2% 59.6% 52.0% 74.6% 2011 $50.90 $54.65 $68.29 $87.64 $100.62 $131.33 2010 21.4% 29.6% 44.9% 54.2% 47.4% 77.4% 2010 $46.31 $54.26 $69.84 $85.48 $90.29 $121.07 Jul Aug Sep Oct Jul Aug Sep Oct Nov Nov Jun Dec Dec 2012 2012 2011 88.0% 73.3% 59.2% 45.1% 31.7% 22.8% 2011 $162.14 $125.97 $86.22 $69.99 $57.82 $53.17 2010 91.5% 76.1% 59.8% 43.6% 31.6% 19.7% 2010 $147.28 $120.79 $85.73 $71.18 $57.68 $53.11 MAY AIRPORT ARRIVALS** 120,000 0 *Dr. Taylor Damonte, Director • Clay Brittain, Jr. Center for Resort Tourism Coastal Carolina University • [email protected] 0 100,000 A R R I VA L S 0 80,000 **Source: Horry County Department of Airports 0 60,000 0 40,000 HELP US HELP YOU 0 20,000 Provide data to CCU 0 2011 Arrivals 2012 2011 2012 Change 95,916 73,138 -23.7% VisitMyrtleBeach.com By sending in your weekly numbers, you will be providing valuable data that helps us to keep updated information. For more information, please contact Dr. Taylor Damonte, director of Clay Brittain, Jr. Center for Resort Tourism at Coastal Carolina University, [email protected]. August 2012 Convention & Visitors Bureau YEAR OVER YEAR 800,000 CVB Ad Sales Continued From Insider Cover (2012 vs. 2011). Likewise, referrals to advertiser websites have increased significantly. The mobile site launched in 2011 is generating increased traffic, also. Comparatively, we continue to exceed the marketing performance of our competition in online market share. Convention & Visitors Bureau By the Numbers • Visitors Guide – Hard Cover – 2 Per Unit Per Property – In-room guide displayed in hotel and vacation rental properties for additional exposure. • Visitors Guide – Digest – 1,225,000 copies Distributed in hotel and vacation rental properties, provided to guests at check-in, fulfillment for inquiries and convention bags, and used for some visitor inquiries. • Map and Coupon Booklet – 1,475,000 copies Inserted in Visitor Guide Digest and provided to lodging properties as an overrun, used in chamber offices. • Meeting & Group Planner Guide – 3,250 copies Fulfillment guide for group travel planners. Specific membership packages have been developed for lodging members, dining members, golf members, and activities and services members. Members can view these packages at MyrtleBeachAreaChamber.com. Important Dates Sales Close: Aug. 17, 2012 Payment Due: Aug. 22, 2012 Coupon Due: Aug. 31, 2012 Ad Materials Due: Sept. 26, 2012, by 2 p.m. Contacts New Ad Sales Scott Head, advertising sales manager (843) 916-7277 [email protected] Renewals Johanna Hodge, marketing production manager (843) 916-7236 [email protected] Learn More: MyrtleBeachAreaChamber.com Co-op Corner Myrtle Beach Area Chamber of Commerce advertising co-ops provide an opportunity to take advantage of negotiated discounted rates in order to stretch ad budgets. The range of co-ops available include a variety of online promotions, email blasts, magazines and newspaper inserts. Also, the chamber will provide online creative support if needed by participants. To learn more about these opportunities, contact Lynne Boykin, The Brandon Agency, at (843) 916-2000 or [email protected]. For a complete list of co-ops, go to MyrtleBeachAreaChamber.com and click on Marketing Strategies. Space is limited for each co-op and will be filled on a first-come, first-served basis. To secure the discounted rates, each co-op must sell out in order for it to run. Note: In order to participate, chamber members must also be CVB members or advertisers. Small Market Meetings October 2012 – Meetings at the Beach Small Market Meetings cover smaller destinations and facilities that serve the meetings and conferences market. Meetings of 500 or fewer delegates qualify for coverage. The newspaper carries news, features on meeting planners, regional coverage of destinations, profile on specific meeting facilities and coverage of industry events. Deadlines: Space – Aug. 15, 2012 Material – Aug. 22, 2012 Geotargets and Circulation: 11,000 Member Cost: 1/4 Page – $825 Ad Specs: 4.75 inches wide x 5.25 inches high Disclaimer: In order for this co-op to run, we must have a minimum of four advertisers. Where in the world is the CVB? Aug. 8, 2012 Aug. 19-21, 2012 Smart Mart Washington, D.C. Successful Meetings/ Southeast Marketplace Aug. 24-27, 2012 Student Youth Travel Association Raleigh, NC Nashville, TN CVB-Group Sales is busy this month welcoming 11 groups with 1,360 attendees. Myrtle Beach Area Convention and Visitors Bureau Insider is published monthly by the Myrtle Beach Area Chamber of Commerce, 1200 N. Oak St., Myrtle Beach, SC 29577. If you have story ideas or questions, contact Jason McCoy, CVB customer service manager, at [email protected]. Printed by Inlet Printing Co. August 2012 VisitMyrtleBeach.com $pecial $ervices and discounts that save time and money As a MBACC member, you’re eligible for the programs listed below – all designed to put dollars back into your bottom line. Use these programs to offset expenses and your membership can pay for itself. Learn more at MyrtleBeachAreaChamber.com, click on Member Benefits/Save Money. BlueCross BlueShield of South Carolina Sam’s Club BlueCross BlueShield of South Carolina Business True Blue SM offers MBACC members flexible options to build a health care plan that works for you. Both individual and group health insurance plans are available. For details about True Blue, contact your local BlueCross BlueShield of South Carolina office at (843) 444-9068. MBACC members receive a $25 or $10 gi card when you sign up for a new Sam’s Club membership or renew an existing membership. Learn more at MyrtleBeachAreaChamber.com, click on Member Benefits/Save Money. South Carolina Chamber of Commerce Office Depot Receive unbeatable discounts on your office supplies, office furniture, technology, copy/print, and much more at Office Depot. To enroll, contact your local Office Depot representative, Chris Trimby, at (704) 969-4752, ext. 5027. Fisher Recycling – Grand Strand Fisher Recycling – Grand Strand offers MBACC and MBAHA/Hospitality Partnership members complimentary on-site waste audits to create a customized recycling program for your business. With a one-year Recycling Service Contract, Fisher Recycling – Grand Strand offers members one free pick up and one month of free recycling containers/bins. To learn about recycling services, contact Kira Roff, owner/ president, at (843) 543-9811. Member-to-Member Discounts Designed to enhance your membership value, the Member-to-Member Discounts program encourages members to buy from other members to save money, increase visibility and promote new business for their companies. Learn more at MyrtleBeachAreaChamber.com. As a member of the Myrtle Beach Area Chamber of Commerce you can enjoy free electronic access to the South Carolina Chamber of Commerce statewide grassroots lobbying and information networks. To learn more about the program, call the S.C. Chamber of Commerce at (803) 799-4601. U.S. Chamber of Commerce As a small business member of the Myrtle Beach Area Chamber of Commerce, you receive complimentary membership in the U.S. Chamber of Commerce. The U.S. Chamber serves as another voice for your business. Learn more at MyrtleBeachAreaChamber.com, click on Member Benefits/U.S. Chamber. Hospitality Partnership Services Need training resources? Interested in “Green Clean Safe” certification? Have a question about identity the? Visit HospitalityPartnership.com for more information. Grand Strander 13 Halime for the Grand Strand’s summer of 2012 by Dr. Taylor Damonte, director, Clay Brittain Jr. Center for Resort Tourism , and Gary Lous, director, BB&T Center for Economic and Community Development, E. Craig Wall Sr. College of Business Administration, Coastal Carolina University Every summer tourist season is unique. During this one July 4th, which is the most important holiday of the season, fell on a Wednesday. This led to higher occupancy during the midweek days and no loss in weekend occupancy, resulting in revenue gains during the overall seven-day July 4th period (see the CCU Lodging Update for July 12, 2012, coastal.edu/business/resort). Consequently, revenue per available room (RevPAR) for the Brittain Center’s sample of HC-HCs is was up by 4.8 percent, while revenue per available bedroom (RevPAB) for the VRPs based on advertised prices was up by 5.7 percent, compared to the equivalent period of 2011. RevPAR for HC-HCs and RevPAB for VRPs were up by 15 percent and 8.7 percent, respectively, compared to 2010. Where does that leave us aer the first half of summer, 2012? The table below shows a 3.3 percent increase in average daily rate (ADR) per unit occupied for the Brittain Center’s sample of hotel, condo-hotel, and campsites (HC-HCs) compared with the equivalent period of 2011, and a 12 percent increase since 2010. During the same period, the Center’s sample of vacation rental properties (VRPs) experienced a 5.9 percent increase in average advertised price per bedroom compared to 2011 and 10.2 percent increase since 2010. Average occupancy for the HC-HC sample was up by 1.6 occupancy points compared with the equivalent period of 2011 but still 2.4 occupancy points below the equivalent period of 2010. In the vacation rental segment the average percent booked or blocked from reservation during the first half of summer 2012 was nearly equivalent to that of the same period of 2011, but still off by 1 occupancy point compared to 2010. Readers should note that the authors are introducing two new metrics in this report, average daily rate per ‘bedroom,’ and revenue per available bedroom (RevPAB). The reason for this change is that during the most recent year the Brittain Center’s inventory of vacation rental properties that are advertised on the Internet for weekly rental has increased (see table below). Condominium listings account for most of that increase. Consequently, a larger percentage of the properties that researchers observe on the Internet are condominiums than was previously the case. This is why the average number of bedrooms per unit in the VRP sample has declined from 4.7 in 2011 to 3.9 in 2012. Since the average size of the rental units in the sample has varied so greatly, in order to use a more stable estimate of year-toyear price changes in the VRP segment, researchers are now comparing price per ‘bedroom’ rather than price per ‘rental unit.’ Since the average number of bedrooms in the HC-HC segment changes little from year to year, researchers are still reporting ADR for HC-HCs on a ‘per unit’ rather than a ‘per bedroom’ basis. Interestingly, from the data in the table (le) it is now obvious that if one calculated price per bedroom in the HC-HC segment, the results would reveal that average prices for the HC-HC sample are now very close to average advertised price of VRPs on a per bedroom basis. 14 MyrtleBeachAreaChamber.com & Up Close l a n o Pers by Nora Battle, media communications manager Mike Hagg Mike Hagg with his family, (le) Emma, Theresa and Alex and dog, Bogey. CEO of HTC (Horry Telephone Cooperative) and Myrtle Beach Area Chamber of Commerce Board Member Where did you grow up? I grew up on a farm in central Pennsylvania. Aer graduating from Penn State in 1984, I had a job opportunity in Myrtle Beach. I packed everything that I owned into my car (no air conditioning, black vinyl seats) and headed south. I got a map along the way to see if Myrtle Beach was in North Carolina or South Carolina. What is your favorite thing about living in the Myrtle Beach area? My favorite thing about the Myrtle Beach area is the diversity among the communities. We have the amenities and activities of a much larger metropolitan area, while only miles away we have farms in a rural setting. Describe your perfect weekend. My perfect weekend would involve golf in the morning, the beach in the aernoon, a relaxing dinner, and then repeat the process. Who is your role model and why? My parents are my role models. Growing up, they didn’t just tell me, they taught me work ethic, morals, values, humility, and the importance of family and community. There’s a saying that sums it up well, “The older I get, the wiser my parents become.” What do you consider your greatest personal accomplishment? My greatest personal accomplishment was convincing a beautiful, caring woman to marry me 24 years ago. Thanks, Theresa. What is one of your greatest strengths? My greatest strength is also my greatest weakness. I believe that anything is possible. This belief drives me to make positive things happen when others accept the status quo. It becomes a detriment when I refuse to accept that something can’t be done, yet let it continue to consume time and resources. What is your favorite quote? “The finest steel goes through the hottest fire.” What do you consider to be the best part of your job? The best part of my job is having the opportunity to use HTC as a resource to improve our community, the lives of our customers and our employees. What motivates you to do your best? Never being satisfied with second place motivates me to do my best. I grew up with a very competitive family and competitive friends that would turn the simplest things into a competition. It was always about who could build it bigger, make it faster or score more points. Are you a dog or a cat person? I’ll leave that one to my friend David Bennett to answer. What qualities do you value most in others? I value honesty, hard work and cooperation most in others. Are you a morning person or a night owl? I’m like a car rolling down the hill. I’m slow getting started, continue to pick up speed and hopefully find the brakes to slow down before I crash into the wall at the end of the day. Where do you see yourself in 10 years? I see myself right here, doing what I’m doing. I had a friend give me good advice when he told me that I needed to decide what was really important to me in life. If I am personally and professionally happy then maybe I should spend more time enjoying the dream that I’m living instead of chasing it. Grand Strander 15 & Up Close l a n o Pers by Nora Battle, media communications manager Elaine Michaud (Le) Elaine Michaud with her children, Melissa, Melanie and Collin. Myrtle Beach Area Chamber of Commerce Convention Services, International Sales Manager Where did you grow up? I grew up in Bristol, England. I moved to the United States when I was 19 years old. What is your favorite thing about living in the Myrtle Beach area? What I love most about living in the Myrtle Beach are the sunrises and sunsets. Describe your perfect weekend. My perfect weekend would be cleaning the garage. Who is your role model and why? My role model is my dad. He’s in his late 80s and still lives life with the same “full of life and fun” attitude I’ve witnessed all my life. When he laughs, which is all the time, he has the entire room laughing. If you were stranded on a desert island and could only have three things with you, what would they be? I would have tea bags and two pairs of glasses (I’m always losing them). What do you consider your greatest personal accomplishment? I have three children that are the greatest. If you won the lottery today, what would be your first purchase? I would purchase a new house for each of my children and brothers. What is one of your greatest strengths? One of my greatest strengths is generosity. What is one of your greatest weaknesses? One of my greatest weaknesses is not being able to say “no” to others. What is your favorite quote? Faye Taylor of Taylor Distributors, a beautiful person I worked with when I first came to the chamber, always used to say, “Your procrastination has not become my priority.” It stuck with me. What do you consider to be the best part of your job? My workmates, who are like family (I spend more time with them than my family), and traveling. What motivates you to do your best? The work ethics I learned from my parents and grandparents growing up and really just life in general motivates me to do my best. Where is your favorite place to vacation and why? My favorite place to vacation is anywhere I haven’t been before. We live in a beautiful country with so much to see. I also enjoy going back to Europe because of the history, I had only been on one student exchange program to Germany before I moved to the United States, and I’m not sure even then how much I appreciated Europe. What is something that few people know about you? I came to the United States as a nanny. In the mid-1960s it was the “in thing” to have a British nanny. The Beatles and I arrived in the United States for the first time a week apart from one another. Are you a dog or a cat person? I’m a dog person. If you were ice cream, what flavor would you be? If I were an ice cream, I’d be Cherry Amaretto. What is your all-time favorite movie? I have two all-time favorite movies: “An Officer and a Gentleman” and “Miracle on 34nd Street.” If a movie were made about your life, who would you cast to play yourself? I would cast Meryl Streep. What qualities do you value most in others? Integrity and honesty. Are you a morning person or a night owl? I’m a morning person. What cartoon character best describes you? Why? The Road Runner best describes me. Sometimes that’s how I feel my life goes. More Up Close & Personal With Elaine Michaud, See Page 20 16 MyrtleBeachAreaChamber.com Economic Indicators R E S I D E N T I A L CO N S T RU C T I O N PE R M I T S A PR I L 2012 LOCATION Single Family Units Single Family Units Cost Multi-Family Bldgs. Multi-Family Units Multi-Family Bldgs. Cost Myrtle Beach 23 $6,154,857 1 6 $427,071 Horry County Unincorporated 125 $17,205,126 0 0 $0 North Myrtle Beach 21 $4,742,015 0 0 $0 Surfside Beach 1 $228,480 0 0 $0 Georgetown County 13 $3,095,946 0 0 $0 R E S I D E N T I A L C O N S T R U C T I O N P E R M I T S A P R I L 2 0 11 LOCATION Myrtle Beach Single Family Units Single Family Units Cost Multi-Family Bldgs. Multi-Family Units Multi-Family Bldgs. Cost 10 $1,696,004 0 0 $0 Horry County Unincorporated 73 $10,678,037 0 0 $0 North Myrtle Beach Surfside Beach Georgetown County 18 $4,105,859 1 15 $1,743,860 5 $965,720 0 0 $0 11 $2,333,241 0 0 $0 ADDITIONAL ECONOMIC INDIC ATOR S Monthly statistics for the following economic indicators can be found in the CVB Insider special section of the Grand Strander: Accommodations Tax Collections • Admissions Tax • Airport Activity • Gross Retail Sales Sources: Bureau of the Census, S.C. Employment Commission Grand Strander 17 New members Myrtle Beach Area Chamber of Commerce encourages members to do business with other chamber members. Please consider these new members the next time you have a need for products/services. New Member Referral? Contact Pam Wright, North Strand sales manager, (843) 916-7220, [email protected], or Vanessa Nelson, South Strand sales manager, (843) 916-7234, [email protected]. Backstage Mirror Maze Amusements & Attractions Nicole Pacurar 1314 Celebrity Cir. Myrtle Beach, SC 29577 (843) 712-1794 backstagemirrormaze.com Carroll Financial Financial-Planning John Hall 4201 Congress St., Ste. 210 Charlotte, NC 28209 (704) 553-8006 carrollfinancial.com Coastal Custom Closets Builders Heather Bell 259 Koolabrew Dr. Calabash, NC 28467 (843) 446-9194 coastalcustomclosets.com Digital Resources, Inc. Business Services Timothy Horn 4817 Hwy. 17 S. Bypass Myrtle Beach, SC 29577 (843) 916-1880 digital-resources.net DMS Advisors, LLC Consultants David Schaufele 693 Oxbow Dr. Myrtle Beach, SC 29579 (864) 300-8257 Ducatis Pizzeria & Trattoria Restaurant-Pizza Anastasio Georgakopoulos 960 Cipriana Dr., Ste. B-4 4 Myrtle Beach, SC 29572 (843) 839-5373 Eagle Crest Senior Living Services T. Dean Smith 3736 Robert M Grissom Pkwy., Unit 107 Myrtle Beach, SC 29577 (843) 448-9300 eagle-crest.net Events at North Beach Restaurant-Caterers Maryann Tutunjian 719 N. Beach Blvd., Ste. 7 North Myrtle Beach, SC 29582 (843) 282-7100 eventsatnorthbeach.com 18 FirstLight Home Care of the Grand Strand Health-Home Care/Staff/Service Julia Ferrell 1951 Glenns Bay Rd., Ste. 104 Surfside Beach, SC 29575 (843) 215-2273 firstlighthomecare.com O’Reilly Auto Parts Auto-Parts/Supplies Jeff McCraw 1800 Hwy. 501 Myrtle Beach, SC 29577 (843) 626-0111 oreillyauto.com Grand Designs Interior-Designers Anitta Martin 9650-B N. Kings Hwy. Myrtle Beach, SC 29572 (843) 497-5670 granddesignsmb.com Patriots Point Naval & Maritime Museum Museums Andy Lengsas 40 Patriots Point Rd. Mount Pleasant, SC 29464 4 4 (843) 884-2727 patriotspoint.org Helicopter Adventures Tours Freddie Rick 1860 21st Ave. N. Myrtle Beach, SC 29577 (800) 359-4386 helicopteradventures.com Premier Laundry and Linen Supply Linen Supply Service Jorge Medina 607 Seaboard St. Myrtle Beach, SC 29577 (843) 315-0092 premiermb.org Hwy 55 Burgers, Shakes & Fries Restaurant-Family Lee Webb 4826 Factory Stores Blvd., Ste. B-210 Myrtle Beach, SC 295799 (843) 236-0085 hwy55burgers.com Rosa Linda’s Cafe - Dining Group, Inc. Restaurant-Southwestern Michael Daugherty 3415 Hwy. 17 Business Murrells Inlet, SC 29576 (843) 299-0800 rosalindascafe.com Ink Wave Tattoos Piercing & Tattoos Stanley Perry 704-D Seaboard St. Myrtle Beach, SC 29577 (843) 448-0711 inkwavetattoos.com SGA Architecture, LLC Architects Mary Anna Phillips 1350 Farrow Pkwy., Ste. 101 Myrtle Beach, SC 29577 (843) 979-5246 sgaarchitecture.com Moped Rentals of Myrtle Beach Motorcycles/Scooters-Sales & Rentals Ben Robinson 106 N. Kings Hwy. Myrtle Beach, SC 29577 (843) 626-6900 SGA Architecture, LLC Architects Mary Anna Phillips 245 Business Center Ln., Ste. 4-B Pawleys Island, SC 29585 (843) 979-5246 sgaarchitecture.com Orange Leaf Frozen Yogurt Ice Cream-Frozen Food Products/Treats Sam Anderson 3020 Nevers St. Myrtle Beach, SC 29577 (843) 839-4605 orangeleafyogurt.com MyrtleBeachAreaChamber.com MyrtleBeachA Uncle John’s Family Restaurant Restaurant-American Diane Loscalzo 402 24th Ave. N. Myrtle Beach, SC 29577 77 (843) 626-2016 Expand your network Business Bulletin Become a chamber ambassador Myrtle Beach Area Chamber of Commerce ambassadors are a group of dedicated volunteers from various businesses throughout the Myrtle Beach community. Ambassadors serve as a liaison between MBACC and our members. Their mission is to welcome and recruit new chamber members, act as goodwill representatives at various chamber functions, and aid in the support of members. If you want to make new contacts, gain business exposure and share the benefits of chamber membership, it’s easy to become an ambassador. Visit MyrtleBeachAreaChamber. com, click on Member Benefits/Ambassador Program and complete the short application. To learn more about the program, visit the website or contact Pat Creed, membership services manager, at (843) 916-7225 or [email protected]. JUNE Ambassadors of the Month Rhett Fowler with Canterbury Apartment Homes earned Ambassador of the Month for June. Fowler is serving his first year as an ambassador. Chamber Events Continued From Page 3 Cheryl Bell with First Choice Business BrokersGrand Strand earned the second highest total points for June. Bell is serving her first year as an ambassador. N e t wo r k i n g T i p o f t h e M o n t h Try to provide as much value as you possibly can. The more value you create, the more it will come back to you many times over. Focus all of your networking efforts on helping the people you contact. Aug. 30, 5:30-7:30 p.m. Sept. 6, 4:30-7:30 p.m. Sept. 11, 5-7 p.m. Business Aer Hours Alta Surf Apartments Business Aer Hours Springmaid Beach Resort Behind the Scenes k9Cabana Dog Resort & Spa 101 Breakers Dr., Myrtle Beach 3200 S. Ocean Blvd., Myrtle Beach 3949 Dick Pond Rd., Myrtle Beach Enjoy hors d’oeuvres, refreshing spirits and plenty of networking in the newly remodeled Robert Reid Conference Center ... it’s the best view of the ocean in Myrtle Beach. K9Cabana Dog Resort & Spa offers a beach vacation for your four-footed family members. Explore the K9Cabana daycare and overnight accommodations along with their spa, grooming, training services and pet taxi transportation. Alta Surf Apartments is located in the heart of Myrtle Beach within minutes of fantastic shopping, amazing dining and spectacular attractions. Sample tasty hors d’oeuvres, enjoy cool spirits and meet new chamber members. Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Aug. 28 Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Sept. 5 Free, value-added benefit of chamber membership Register at MyrtleBeachAreaChamber.com Registration Deadline: Sept. 10 Grand Strander 19 gsSCENE www.gsSCENE.com Keep money in your pocket with gsSCENE membership card by Shannon Furtick, MBACC membership programs & services coordinator and gsSCENE interim liaison Is your business a part of the gsSCENE Membership Card program? The gsSCENE Membership Card was designed to give gsSCENE members additional benefits for their membership. The card is used to encourage gsSCENE members to shop, dine and use the services of your local business. Benefits of participating include: recognition on www.gsSCENE.com, listing in new member packets and the opportunity to reach 300 plus young professionals along the Grand Strand. Interested in participating? Contact Shannon Furtick, MBACC membership programs & services coordinator, at (843) 916-7240 or [email protected]. More Up Close & Personal With Elaine Michaud Continued From Page 16 What were your favorite subjects in school? My favorite subjects were geography and history. I wasn’t Mr. Jones’ favorite pupil; he was always rapping my knuckles with a ruler for talking or he was throwing chalk at me. 20 MyrtleBeachAreaChamber.com What was the last book that you read? I always have two or three books going at a time. I am just finishing the last three: “A Pearl in a Storm” by Toni McClure, “You Can Create an Exceptional Life” by Louise Hay, and I have 10 pages le in “The Wisdom of Wallace D. Wattles.” Members in the News Business Bulletin Angie Shoemaker with RE/MAX Beach and Golf has received an award certificate from RE/MAX Carolinas for being the No. 1 top producing individual residential agent in South Carolina year-to-date aer the first five months of 2012. She also has qualified for the Platinum Club annual award. Inside Tracks Kayla Goodwin and Jen Learned joined Carolina Trust Federal Credit Union as tellers at the 21st Avenue North branch in Myrtle Beach. Century 21 Boling & Associates welcomed Jon Konkel to their team of full-time agents. Diana Barth, real estate agent with RE/MAX Ocean Forest, has received the coveted “Hall of Fame” award for her volume production since becoming a RE/MAX agent. Coldwell Banker Chicora Real Estate announced that Brian Geesaman has joined the sales team in the Carolina Forest office. Continuing Education Applause, Applause Carolina Trust Federal Credit Union received BauerFinancial’s superior 5-Star rating. BauerFinancial is an independent research firm that updates the star-ratings of banks and credit unions quarterly. The latest ratings are based on March 31, 2012, financial data. Under BauerFinancial’s rating system, five stars indicate the highest level of banking performance for strength and stability. To find out more about the highlighted businesses, click on the Business Search link at MyrtleBeachAreaChamber.com. Share Your News Business Bulletin recognizes new employees, staff promotions, relocations and expansions, awards, class and convention attendance, new websites, and year-end accomplishments for top real estate producers/sales. Send updates (under 75 words) by the 5th of each month to [email protected] fax – (843) 626-0009. Coldwell Banker Chicora’s Carolina Forest office announced that Roger Fouch has earned the Short Sale and Foreclosure Resource certification from the National Association of Realtors and was awarded the Accredited Buyer’s Representative designation by the Real Estate Buyer’s Agent Council of the National Association of Realtors. VisitMyrtleBeach.com scores recorD VISITS June saw record growth to VisitMyrtleBeach.com with 1,057,193 unique visits for the month. The alltime daily record for unique visits was set on June 24 with 79,204 unique visits. During the busiest hour on the 24th, the site had 6,108 unique visits which translates into 102 visits per minute or 1.70 visits per second! Record traffic in June also led to record referral numbers or clicks to advertisers listed on VisitMyrtleBeach.com. Visitors to the site clicked off VisitMyrtleBeach.com to area businesses 1,206,447 times in search of accommodations, attractions, restaurants, services and more! Grand Strander 21 MBHospitality.org HospitalityPartnership.com Hospitality Partnership Action needed Hotel per diem rates could drop! by Stephen Greene, MBAHA president & CEO Myrtle Beach Area Hospitality Association is urging all South Carolina hoteliers to call and email the U.S. General Services Administration regional administrator in your area immediately and express your concerns about a plan that will significantly reduce per diem rates nationwide. In addition, every state hotel association needs to call their members of Congress and express those concerns as well. GSA establishes federal per diem rates by using market data provided by Smith Travel Research in order to establish rates that reflect the market where those rates apply. GSA collects average daily rates from the “mid-price range” which are rates from independent, midscale, upscale, upper upscale properties. GSA omits rates from economy and luxury hotels from the data as it considers them outside the mid-price range (too low and too high, respectively). However, GSA is giving serious consideration to changing its methodology in calculating per diem rates by removing upper upscale hotel rates from the data. If this is done, it will create a significant reduction in per diem rates. Although they haven’t made a decision yet, they are planning on releasing next fiscal year’s rates on time which means that a decision must be made soon. Myrtle Beach Area Hospitality Association is continuing their discussion with GSA headquarters and expressing our concerns about this proposal. GSA is divided into regions that are led by politically-appointed regional administrators and are very strong voices within the agency. The regional administrators are from the areas the regions cover and are extremely sensitive to issues impacting those within their regions. When the regional administrators are contacted about certain issues, they communicate those concerns internally. GSA headquarters needs to start hearing that there is strong opposition to this proposed change in per diem methodology. Voice your concern to South Carolina Regional Administrator Shyam Reddy at (404) 331-3200 or [email protected]. Urge your senators to co-sponsor the JOLT Act by Stephen Greene, MBAHA president & CEO With Congress working through the summer to finish up a number of items before the election season, the hospitality industry has an enormous opportunity to pass critical legislation that will greatly increase the number of international visitors to our communities in South Carolina. Introduced by a bipartisan coalition of senators, the “Jobs Originated Through Launching Travel (JOLT) Act” (S.3199) would reform the Visa Waiver Program to allow more countries to qualify, develop a pilot program for premium processing of visas in exchange for a higher fee and increase accountability by setting specific goals for Visa processing. Sens. Lindsey Graham and Jim DeMint have not yet signed on as co-sponsors and supporters of this legislation, and we need your help to get them on board. Join the U.S. Travel Association’s Power of Travel Coalition grassroots campaign to help industry partners in Washington, D.C. recruit these key senators as supporters. Help pass the JOLT Act in the Senate by encouraging your senators to co-sponsor this bill. JOLT Act, See Page 23 22 MyrtleBeachAreaChamber.com What: Time Warner Cable Business Class Hospitality Classic Golf Tournament Presented by HBO (Tournament sold out.) When: Aug. 17 Where: Myrtle Beach National West Course Sponsorships Still Available: This event is the perfect opportunity to showcase your business and demonstrate your support for the industry and its educational endeavors. The Hospitality Classic attracts golfers from various Grand Strand hospitality related businesses. There are several sponsorship packages available with prices ranging from $250 to $1,500. In addition, MBAHA is looking for items for the silent auction and gi drawings. The golf tournament is presented through the support of Time Warner Cable Business Class, HBO, SCE&G, Genco Inc., Outback Steakhouse, Miller Direct Media, Myrtle Beach National and other fine businesses. For sponsorship opportunities, call MBAHA at (843) 626-9668 or visit MBHospitality.org. Calendar Thru Oct ......................................... Grand Strand Fishing Rodeo Aug 7............................................... CVB-Group Sales Committee 2:30 p.m. Behind the Scenes Distinctive Eyewear Vision Center 5-7 p.m. MyrtleBeachAreaChamber.com Aug 8............................................... South Strand Ambassadors • 8 a.m. Membership Committee • 9 a.m. Aug 11............................................. gsSCENE Community Service Lakewood Elementary School 8:30 a.m.-12 p.m. • gsSCENE.com Aug 14............................................. Myrtle Beach Ambassadors • 8 a.m. Aug 15............................................. Small Business Council • 9 a.m. North Strand Council Meeting & Member Update • 9-10:30 a.m. MyrtleBeachAreaChamber.com Aug 16............................................. Business Aer Hours Myrtle Beach Pelicans • 6-8 p.m. MyrtleBeachAreaChamber.com Aug 17............................................. MBAHA – Time Warner Cable Business Class Hospitality Classic Golf Tournament Presented by HBO 1:30-6:30 p.m. • MBHospitality.org Aug 21............................................. Finance Review Committee • 2 p.m. Grand Strand Grassroots Meeting 1:30-3 p.m. http://data.scchamber.net/events Board of Directors • 3:30 p.m. Aug 22............................................. B-to-B Connects • 8-9:30 a.m. MyrtleBeachAreaChamber.com Aug 28............................................. Chamber Access – Member Orientation • 3 p.m. ChamberAcademy.com August & September Aug 30............................................. Business Aer Hours Alta Surf Apartments 5:30-7:30 p.m. MyrtleBeachAreaChamber.com Aug 31-Sep 2 .................................. Beach, Boogie & BBQ Festival GrandStrandEvents.com Sep 6................................................ Business Aer Hours Springmaid Beach Resort 4:30-7:30 p.m. MyrtleBeachAreaChamber.com Sep 11.............................................. Behind the Scenes K9Cabana Dog Resort & Spa 5-7 p.m. MyrtleBeachAreaChamber.com Myrtle Beach Ambassadors • 8 a.m. Sep 12.............................................. gsSCENE Morning Rush Networking Breakfast 7:45-9 a.m. • gsSCENE.com South Strand Ambassadors • 8 a.m. Sep 18.............................................. Finance Review Committee • 2 p.m. Board of Directors • 3:30 p.m. Sep 19.............................................. Chamber Academy Safety in the Home and Workplace 9:30-11:30 a.m. • ChamberAcademy.com Sep 25.............................................. Chamber Access – Member Orientation • 9 a.m. ChamberAcademy.com JOLT Act Continued From Page 22 There are several key ways you can help: • Use the Power of Travel Coalition’s template (travelcoalition.org/keyissues/visa#pendinglegislation) to write a letter to your senators, telling them to co-sponsor the JOLT Act. Email the Power of Travel Coalition’s a signed copy on your organization’s letterhead to [email protected]. They will hand deliver it to the Senate offices. • Call the offices of your senators and tell them to co-sponsor S.3199, the JOLT Act. Dial (877) 201-9067 to be patched directly through to your senators, and use the Power of Travel Coalition’s talking points to help with your call. • Go to the Power of Travel Coalition’s action center website (travelcoalition. org/key-issues/visa#pendinglegislation) for additional ways to become involved. The Senate is running out of time to get this legislation done, and the travel industry cannot afford to wait on the sidelines while international visitors choose other destinations. For the most current meeting/event dates and times, go to MyrtleBeachAreaChamber.com and check out Events & Registration on the home page. Follow MBACC on Grand Strander 23 Member Anniversaries Congratulations to the following Myrtle Beach Area Chamber of Commerce members celebrating membership anniversaries in August 33 Years Graham E-Z-GO Herald Office Supply of Myrtle Beach 31 Years Myrtle Beach Area Hospitality Association 28 Years Sands Beach Club Resort 27 Years Beach Colony Resort Kelaher, Connell & Connor, PC March of Dimes Myrtle Beach Mall 24 Years The Printing Port - MB 23 Years Aberdeen Country Club Carolina Trust Federal Credit Union Myrtle Beach E. F. Hucks & Associates, Inc. Forms & Supply, Inc. (FSIoffice) Systems Technology, Inc. The Witch of Myrtle Beach 22 Years Blackmoor Golf Club Thomas & Brittain, PA Waste Management, Inc. 21 Years Beachwood at the Heritage Bryan & Haar, Attorneys at Law Family Kingdom Amusement Park Pirates Watch Adventure Golf Waccamaw Arts & Cras Guild 20 Years AFLAC Insurance Co. Grand Strand Resorts, Inc. Speedy-Pak, Inc. 18 Years Jurassic Golf 17 Years Ambassador Golf & Beach Celebrations Night Club/ Beach House Entertainment, Inc. Hard Rock Cafe - Myrtle Beach 16 Years Fairfield Inn by Marriott at Broadway at the Beach Hampton Inn - Broadway at the Beach La Quinta Inn & Suites-Myrtle Beach Wal-Mart Supercenter 10820 N. Kings Hwy. 15 Years Joe Carr Photography, Inc. Osprey Marina, LLC Sea Watch Resort, LLC True Blue Golf Course 14 Years Huggins Allstate Insurance Agency, Inc. Pike McFarland Hall Assoc., Inc. SCORE/Free Business Counseling 13 Years Barefoot Resort & Golf Compass Cove Oceanfront Resort Holiday Inn Express Broadway at the Beach Sandhills Bank Sheriar Press Strand Storage Center - Surfside Beach Tidewater Golf Club & Plantation 11 Years Giant Crab Home Instead Senior Care Hopsewee Plantation Hyatt Pontiac Buick GMC Springmaid Beach Resort Tanger Factory Outlet Centers, Inc. 10835 Kings Rd 19 Years Coastal Outdoor Advertising 24 MyrtleBeachAreaChamber.com 10 Years Avis Rent A Car Avon Independent Sales Rep Annette Litteken Coastal Cancer Center Firehouse Subs - Myrtle Beach Grand Strand Internal Medicine Myrtle Beach International Airport Marriott's OceanWatch Villas @ Grande Dunes 9 Years Angie Shoemaker - RE/MAX Beach and Golf Caring In Our Lifetime Carolina Health Specialists Coastal Grand Mall Edward Jones - Eileen Kim First Palmetto Bank - 1204 48th Ave. N. KELPRO Fire & Water Restoration Shredright Corporation, dba Shred Alert 8 Years A Father's Place Firehouse Subs - Surfside Beach Jimmy Buffett's Margaritaville Magnolia's @ 26th T2H Advertising 7 Years Global Connections Keller-Williams Realty - Myrtle Beach Marina Inn at Grande Dunes The Ripken Experience Seaside Grove At Carolina Forest 6 Years Mirage Hair Studio Myrtle Beach Wedding Chapel, The - Ordained Minister Red Roof Inn & Suites Visit Media 5 Years Barefoot Vacations, Inc. Condo Care Home Services Elliott Grande Villas First Federal - 1012 38th Ave. N. Oceans One Resort 4 Years Arbor One Farm Credit Atlantic Breeze Ocean Resort BI-LO, LLC # 104 BI-LO, LLC # 105 BI-LO, LLC # 107 BI-LO, LLC # 116 BI-LO, LLC # 269 BI-LO, LLC # 461 BI-LO, LLC # 702 Brunson Photo Design Coastal Ice Co. Collectible Gi Store Nostalgia City & Museum #2 CondoLux of Myrtle Beach Lowcountry Plantation Tours Mama Mia Pizzeria Nilson Van & Storage Co. North Beach Realty, LLC Rice, MacDonald & Hicks, PA Rotary Club of Murrells Inlet Tidelands Bank - Murrells Inlet Towers at North Myrtle Beach Waccamaw Insurance Services Murrells Inlet 3 Years A Plus Pest Control Aspen Grille Bar Harbor Motor Inn Bike Doctor / Sandal Land Bob Evans Restaurant 175 Brookton Cir. Bob Evans Restaurant 3384 Waccamaw Blvd. Cabana Shores Hotel Coastal Youth Ballet Theatre The Meeting Institute MyrtleBeachDeals.com NAVIS Sticky Fingers Smokehouse Myrtle Beach Wheels of Yesteryear Giff's Liquor - 1350 3rd Ave. N. Giff's Liquor - 1490 S. Kings Hwy. Grand Strand ChapterLow Country Barbershop Chorus Grand Strand Vacations and Rentals Ho Wah Modern Cleansing Myrtle Beach South Beach Group Seacoast Vineyard Church Stormfront Productions Co., Inc. 1 Year Action Watersportz, LLC All Star Talent, Inc. Anthony's Pizza & Pan Pasta BB&J Restoration City Pizza Desserts Etc! Edward Jones Investments Florence Shelley Evita Swimwear, Inc. GQ Cleaning & Moore Grand Strand Harmony Chorus Grapefull Sisters Vineyard at CarrollWoods RV Park Low Country Market Interiors Ocean Drive Beach Rentals Phoenix Renaissance, Inc. Pizza Romana Seaside Furniture Gallery Sencia Sons of Confederate Veterans SOS Health Care, Inc. Surfside Beach Pizza and Italian Restaurant Teeoff Beach, Inc. Thompson Farm and Nursery, LLC 2 Years The Car Wash Custom Multi-Media Solutions Dagwood's Deli & Bumsteads Pub Dagwood's Deli & Sports Bar First Choice Business BrokersGrand Strand Fisher of Men Charters Flowers on Broadway Grand Strander 25 Meet your ambassadors Rhett Fowler Ambassadors welcome current members and recruit new chamber members. Ambassadors serve as goodwill representatives at various chamber functions and aid in the support of members. This month, the Grand Strander took a moment to check in with Rhett Fowler, an ambassador with the chamber for five months, to find out why he enjoys being an ambassador. Q. What prompted you to volunteer as a chamber ambassador? I was looking for a way to network without feeling like a pushy salesperson. Q. What do you like most about being a chamber ambassador? The entire group of ambassadors is extremely welcoming and being able to have direct contact with local businesses each month is priceless. Q. How has the investment of time as a chamber ambassador advanced your career or business? The time it takes to set an in person visit without it ever being a cold call is mere seconds. When we do start building that relationship we are both sharing our companies concerns and blessings. I have felt more like part of a greater community as my outreach has grown. Q. What is your best advice for making the most of chamber membership? Get involved. It seems simple and even though you have heard it before-you really do get out what you put in. Many of the monthly events are free and besides the network opportunities for your business you will be networking for your personal self. Having someone you actually know to do business with makes a big difference. Q. Give us your 30 second elevator speech about your business. I am the property manager for Ginkgo Residential at Canterbury Apartments in Carolina Forest. I am part of the best team in town. The ladies and gentleman I work with are committed to making this an amazing place to call home. We offer one and two bedroom apartments with you and your budget in mind without having to give up your favorite amenities. I am also proud to be part of the Coastal Youth Ballet Theatre. We put on two full length professional performances each year and offer ballet theatre at a level not seen previously in this area. 26 MyrtleBeachAreaChamber.com Rhett Fowler Property Manager Canterbury Apartment Homes Ginkgo Residential LLC How long have you been an ambassador? Five months Ribbon-Cuttings Your Myrtle Beach Area Chamber of Commerce conducts ribbon-cutting ceremonies as a value added benefit included in your membership investment. We bring the camera, oversized scissors and, of course, the ribbon. A grand opening, an expansion, an anniversary or a move to a new facility is made more special with a ribbon-cutting ceremony. Plus, it’s a great way to introduce your business to the community and fellow chamber members. If you’re a home-based business, give us a call and we’ll hold a special ceremony here at the chamber just for you. Kickoff a grand opening of your business by contacting Pat Creed, membership services manager, at (843) 916-7225 or by email at [email protected]. Barking Fish Yogurt, LLC 2876-D Howard Ave. The Market Common Myrtle Beach, SC 29577 (843) 839-1665 BarkingFishYogurt.com Children's Museum of South Carolina 2501 N. Kings Hwy. Myrtle Beach, SC 29577 (843) 946-9469 cmsckids.org Grand Strander 27 Distinctive Eyewear Vision Center 1206 Moser Dr., The Market Common Myrtle Beach, SC 29577 (843) 213-1201 distinctiveeyewearmb.com North Beach Dental, LLC 9654 N. Kings Hwy., Ste. N Myrtle Beach, SC 29577 (843) 213-0101 northbeachsmiles.com Orange Leaf Frozen Yogurt 3020 Nevers St. Myrtle Beach, SC 29577 (843) 839-4605 orangeleafyogurt.com 28 MyrtleBeachAreaChamber.com The Spoiled Pet 3820 S. Kings Hwy. Myrtle Beach, SC 29577 (843) 450-6990 thespoiledpet.com Planet Fitness 1145 Seaboard St. Myrtle Beach, SC 29577 (843) 444-4335 planetfitness.com O'Reilly Auto Parts 4856 Dick Pond Rd. Myrtle Beach, SC 29588 (843) 293-0777 oreillyauto.com Grand Strander 29 PERIODICALS U.S. Postage PAID POSTMASTER: Send address changes to Membership Division Myrtle Beach Area Chamber of Commerce, P.O. Box 2115, Myrtle Beach, SC 29578-2115 Myrtle Beach, SC 29578 USPS 124-490 Looking for a health plan that’s a true value? If you have between two-99 employees, look no further than Business True BlueSM health insurance from BlueCross BlueShield of South Carolina. Also available, Personal True BlueSM for those members who do not qualify for a group health plan, such as sole proprietors, students, part-timers and dependents to name a few. You must be a member of the Myrtle Beach Area Chamber of Commerce to take advantage of this health insurance. To learn more about True Blue, contact BlueCross BlueShield Myrtle Beach regional marketing office, at (843) 444-9068 or visit MyrtleBeachAreaChamber.com and click on Member Benefits/ Save Money. Remember to pass along the Grand Strander to your colleagues and friends! Grand Strander Credits Kori Hippe Member Communications Manager [email protected] Diana Greene, IOM Executive Vice President Membership Programs & Services Grand Strander Issue 710 August 2012 (ISSN 124-490) is published 12 times a year by Myrtle Beach Area Chamber of Commerce, 1200 N. Oak St., Myrtle Beach, SC 29577. Periodical postage paid at Myrtle Beach, SC 29577. POSTMASTER: Send address changes to Membership Division, Myrtle Beach Area Chamber of Commerce, P.O. Box 2115, Myrtle Beach, SC 29578-2115 Business Bulletin Send updates by the 5th of each month for Business Bulletin to [email protected], fax – (843) 626-0009. Check us out on the Web For more information about member benefits, upcoming events and business updates, visit us at MyrtleBeachAreaChamber.com. Advertising Inquiries Reach more than 2,400 business leaders by advertising in the Grand Strander. Scott Head, advertising sales manager (843) 916-7277 or [email protected] Member Services Area Code: (843) General Information: 626-7444 Membership Sales: 916-7220 or 7234 Advertising Sales: 916-7277 Public Relations: 916-7218 Marketing: 916-7262 Research: 916-7217 Festivals & Events: 916-7276 Executive: 916-7296 CVB-Group Sales: 916-7260 gsSCENE: 916-7232 Leadership Grand Strand: 916-7222 Hospitality Partnership: 626-9668 Grand Strander is printed by Inlet Printing Co.