Retail Theft: The Multi
Transcription
Retail Theft: The Multi
www.pbjonline.com POCONO Regional Business News & Resources Pocono Business Journal Seven Bridge Road, RR# 5 Box 5198 East Stroudsburg, PA 18301 www.pbjonline.com POCONO Regional Business News & Resources THIS MONTH • Retail Theft: The Multi-Billion Dollar Secret ..p. 1 • Cybercrime Safeguards................................p. 3 • Total Security Systems for Business..........p. 9 • From Parole to Paycheck............................ p. 12 • When Crime Hits.................................... p. 13 • PBJ Columnists: Commissioner Commentary/ Monroe County . .................................p. 4 Protect Your IT Assets..............................p. 6 Leadership Carbon...................................p. 7 Leadership Tips . .....................................p. 4 Marketing Momentum.............................p. 7 More Than Money..................................p. 15 PA CareerLink........................................p. 11 Pocono Mountains Association of Realtors.........................................p. 14 Healthcare Report/Wayne County ........p. 10 Residential Real Estate............................p. 5 Sustainable is Attainable.........................p. 5 February 2008, Vol. 4, Issue 2 Public Safety/Protecting Your Business Retail Theft: The Multi-Billion Dollar Secret QUOTE - Richard Podguski, Director of the Bureau of Offender Re-Entry Coordination for the PA Board of Probation and Parole, Harrisburg – Full story on Page 13 OBSERVE 11 National Inventor’s Day 14 17 18 29 Valentine’s Day National Random Acts of Kindness Day President’s Day Leap Day QUESTION What is the average value of a new housing unit in Monroe County? See PMCC Business Magazine ad for the answer on page 10. please recycle this paper www.pbjonline.com Photo Credit: Pocono Business Journal “Having a good job contributes to your community being safer. Employers can go a long way by offering ex-offenders substantial employment.” The appearance of service vehicles in the Pocono Mountains from security companies has become more commonplace over the past decade. As the region has grown, so has the emerging face of crime; business owners often turn to companies like Vector to protect the things they cherish most. Shown here, Vector installations specialist Tom Hall. By Ken Clark You’re a sales associate at a shop in the mall. You love the job and you’re loyal to your boss, so when you see a shoplifter grab merchandise and run for he parking lot, your sense of honor demands that you pursue the thief and demand return of the goods, right? Not unless you have a death wish, according to Mark R. Doyle, president of Jack L. Hayes International of Fruitland, Florida, a loss prevention consultancy. Doyle said things have changed since the days when the average shoplifter was a nervous kid who, under peer pressure, pinched a candy bar or a lipstick from the local drug store. Now, gangs of shoplifters, as disciplined and as organized as a special forces’ strike team and just as deadly, frequently descend on malls and outlet centers, sweep- ing entire racks of goods into “booster bags” before fleeing as swiftly as they arrive. And, individual thieves now all too frequently bring murderous intent to their work. Doyle cautions his clients to tell their employees never to pursue a thief. “Some shoplifters now carry guns and knives,” Doyle said. “We had one client with an employee who ran after a guy who stole a pair of shoes. When the suspect got to his car, he pulled a gun and shot him. Over a pair of shoes! Another shoplifter pulled a (hypodermic) needle on someone and said, ‘I have AIDS; you want it?’ It’s scary stuff and it’s not worth it. You’ve got to train your employees to stop at the door. Try to get a license description but don’t follow and don’t chase.” With retail theft on the rise across the land, the issue is beginning to look more like a war than a problem with pilfering. “Unfortunately, that’s what it’s turning into,” said Doyle. see THEFT page 8 Workplace Profile - From Parole to Paycheck page 12 2 Pocono Business Journal | February 2008 www.pbjonline.com POCONO TABLE OF CONTENTS ARTICLES Regional Business News & Resources Twin Willow Publishing Company Pocono Business Journal Seven Bridge Road RR#5 Box 5198 East Stroudsburg, PA 18301-9209 570.421.0100 | fax 570.421.0404 www.pbjonline.com PUBLISHER/EDITOR-IN-CHIEF Marynell Strunk EDITOR Debbie Burke REPORTERS Ken Clark Judith Mehl Kathy Ruff CONTRIBUTORS Donna Asure Barbara Bélone John Casella Gene Dickison Susan Gallagher Richard J. Henley Heidi Blade Hewlett David Hoff Cheryl Houseman Sylvia Lafair Victoria Mavis Dominick J. Sacci Kristin Simmons EDITORIAL ASSISTANTS Danielle Eberhardt COPY EDITOR Joan Groff SALES [email protected] PRODUCTION/DESIGN Jason Trump CIRCULATION [email protected] COPYRIGHT: PBJ is protected under the federal Copyright Act. Reproductions of any part by any means or facsimiles without the express written permission of the publisher are not permitted. Reprints of PBJ articles are available. For rates and information visit http://www.pbjonline. com/reprints.html. PBJ cannot be responsible for the return of unsolicited material, manuscripts and photographs without the inclusion of a self-addressed stamped envelope. Information in this publication is gathered from sources considered to be reliable, but the accuracy and completeness of the information cannot be guaranteed. Submission of information does not guarantee inclusion. PBJ is published monthly from offices located at Seven Bridge Road, East Stroudsburg, PA 18301. PBJ serves business owners, managers and professionals in the four county Pocono region: Carbon, Monroe, Pike and Wayne. Subscriptions are available for $30 per year or $60 for two years. POSTMASTER: Send address changes to: Pocono Business Journal, RR#5 Box 5198, East Stroudsburg, PA 18301 Monthly Missive Being bad is big business. Once you lock your office at the end of the day, you contend with an inventory of security checklists, back-up plans and the tentative sensation that you’re not quite sure if you’ve covered all your bases. Crime and security threats lurk in every corner of business and prey on business owners, employees and customers. Pocono Business Journal reports on the state of crime as perpetrated upon businesses in the Poconos and some of the contributing factors. On the flip side, it has caused a boon to Cybercrime Safeguards Costly But Necessary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 3 From Parole to Paycheck. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12 Interview: Mike Tabery, Ex-Offender Re-Entry Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13 Retail Theft: The Multi-Billion Dollar Secret. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 1 Total Security Systems for Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9 When Crime Hits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13 DEPARTMENTS • Book Review: Life Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9 • Business Briefs – Who’s Who/ What’s What . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18 • Business Cartoon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 • Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21 • Legislative Roundup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16 • Reader’s Resource . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 • Columnists Commissioner Commentary/Monroe County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Leadership Carbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 Leadership Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Marketing Momentum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 More Than Money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15 PA CareerLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11 Pocono Mountains Association of Realtors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14 Protect Your IT Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 Healthcare Report/Wayne County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10 Residential Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 5 Sustainable is Attainable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 5 • Focus List – It Firms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20 • Register – Deeds, Mortgage Transactions and New Corporations/Fictitious Names . . . . . . . . . . . . . . . . . p. 22-23 Advertisers Index Blue Cross of Northeastern Pennsylvania. . . . . . 6 Carbon County Chamber of Commerce Business Expo. . . . . . . . . . . . . . . . 8 Elk Mountain . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ESSA Bank & Trust . . . . . . . . . . . . . . . . . . . . . 14 First Impression Career Center. . . . . . . . . . . . . 17 Great Wolf Lodge. . . . . . . . . . . . . . . . . . . . . . . 16 Greater Pocono Chamber of Commerce Business Expo. . . . . . . . . . . . . . . . 9 Greater Pocono Chamber of Commerce Business Magazine . . . . . . . . . . . 10 HR For Hire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Lehigh University. . . . . . . . . . . . . . . . . . . . . . . 15 Michael Baxter & Associates Commercial Real Estate. . . . . . . . . . . . . . . . 12 Monroe County Career Link. . . . . . . . . . . . . . . 15 NEPA Alliance . . . . . . . . . . . . . . . . . . . . . . . . . 15 Pocono B2B . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pocono Commuter . . . . . . . . . . . . . . . . . . . . . . . 7 Pocono Medical Center. . . . . . . . . . . . . . . . . . . . 3 Pocono Personnel . . . . . . . . . . . . . . . . . . . . . . . . 4 RGB Custom Homes. . . . . . . . . . . . . . . . . . . . . 5 Sherman Theater. . . . . . . . . . . . . . . . . . . . . . . . 17 Stone, Cyphers, DeAngelo & Hornberger, LLC. . . 9 TN Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 University of Scranton . . . . . . . . . . . . . . . . . . . 20 Wayne County Builders Association. . . . . . . . . 8 Wayne Memorial Hospital . . . . . . . . . . . . . . . . 20 sectors that are in the business to protect. This issue provides articles to help protect your business from the inside, out. This month, I’d also like to welcome some new columnists to the PBJ slate: our County Commissioners (this month, Monroe has a turn), Wayne Memorial Hospital and the Pocono Board of Realtors. Readers should look forward to more new columns and departments as 2008 unfolds. Lastly, I want to make the business community aware that in April, Pocono Business Journal will be highlighting businesses that work hard to improve the Pocono environment. No matter how large or small your attempts are to be a green steward, we want to hear from you. Send in a paragraph telling us how your company lives up to its environmental responsibility [details follow on our Web SUBSCRIPTION FORM If you would like to guarantee receiving the Pocono Business Journal monthly, please mail subscription form along with check made payable to: Pocono Business Journal Seven Bridge Road RR#5 Box 5198 East Stroudsburg, PA 18301-9209 Name:_______________________________ Title:_ _______________________________ Company:____________________________ Address:_ ____________________________ Phone:_______________________________ City:________________________________ State:________________________________ Zip:_________________________________ ____ 1 year (12 issues): $30.00 ____ 2 years (24 issues): $60.00 Thank you for choosing Pocono Business Journal site at www.pbjonline.com]. If selected, the company will be highlighted and become a part of our annual ‘Green List’ which debuts with the April issue. Marynell K. Strunk Publisher/Editor Contact me at [email protected] 3 Pocono Business Journal | February 2008 NEWS Cybercrime Safeguards Costly But Necessary By Judy Mehl Consumers lose millions of dollars a year to Internet fraud, but businesses lose even more in their efforts to deter, detect, and defend their customers and systems against fraud and identity theft. The corporate and government worlds have numerous new costs that are now essential because of cybercrime. Risk mitigation is one of the largest and newest issues in this evolving field of fraud. The Department of Justice and the FBI lead the national effort to investigate and prosecute cybercrime. One of the FBI’s missions is to stop those behind the most serious computer intrusions and the spread of malicious code. The Justice Department provided grants to several universities, including East Stroudsburg University, to research computer forensics for law enforcement. “The bigger the system, the higher the cost when it falls,” said Glenn Watt, former director of the Computer Research Security Center at ESU. They developed the center this fall when enough interest was found at the federal and corporate level to research cybercrime solutions. Business costs include cybercrime avoidance, personnel downtime, legal requirements of notifying affected clientele, cost of cleanup and restructuring lost data, and lost business income from downtime. Yet these areas can be broken down even more. For instance, cost avoidance alone requires antivirus software, firewalls, video scanners, and hiring consultants to review systems. William Krebs, temporary director at Backbone Security in Stroudsburg, feels that the issue is complex. He said, “I do not believe anyone can say with certainty what are the specific costs attributed to cybercrime because the security that each company is willing to invest, in infrastructure and personnel resources, will vary substantially within each company.” He added, “The expense for a full-time information technology specialist can be substantial and that is why many companies are now looking to outsource not only information technology security but also information technology in general.” Backbone Security was established to integrate government, industry and academic computer expertise and serve as a consultation and solution source. A report produced by the company indicated that the cost of information technology and the management of information technology are the second highest costs for any business. Those who still are not convinced that cybercrime is a serious threat should know that the FBI and the National White Collar Crime Center have set up a clearinghouse for triaging cybercrime complaints. Also, according to the Federal Trade Commission, the latest Internet-related fraud statistics (2006) show 204,881 complaints for a total of $590,310,461.00, more than double the dollar amount in 2004. Letters to the Editor To the Editor: I just finished reading the article by Ken Clark titled “Sub-prime Storm May Soak Wall Street West.” I have to tell you that was one of the best written news articles that I have seen in the Pocono Business Journal to date. Clark nailed it. Everyone is under the impression that Wall Street West is a “given,” the project will raise the value of my home and will bring thousands of jobs to our region. In reality, that’s not the case and Clark, with just a little bit of research and a couple of telephone calls, saw that right away and had the courage to print it. While I understand the concept of Wall Street West, and I’m sure that the appropriate people (including Governor Rendell’s office) researched the success it would have, given its proximity to New York City, but I don’t think anyone told Wall Street! On another note, the collapse of the sub-prime market further stopped most financial companies doing any type of expansion, let alone “back office” type operations. I enjoy reading the Pocono Business Journal every month and wish you continued success. With articles such as the “Sub-prime Storm” story, I’m sure you’ll keep a very large reader base. Thomas R. Wilkins Broker/President Wilkins & Associates Real Estate, Inc. Stroudsburg To the Editor: I saw a copy of your December issue today. Fantastic work. Is there any way I could get 15 extra copies? Thanks so much! Kaoutar Tlemcani, MD, PMC Physician Associates: Hematology & Oncology Trust A National Leader Kaoutar Tlemcani, MD of the nationally recognized Dale & Frances Hughes Cancer Center and PMC Physician Associates: Hematology & Oncology introduces a new dimension of care to the community. As a hematology Fellow of the Albert Einstein School of Medicine, Dr. Tlemcani has unique, specialized training in treating blood-related diseases like anemia and leukemia. Named a Cancer Liaison Physician by the American College of Surgeons, she also has access to the latest methods for diagnosing and treating cancer—giving you yet another reason to trust your care to a national leader. Tina Dennis Manager - Marketing, Media, and Public Relations The Synchrium Group Shawnee-on-Delaware To the Editor: We are so delighted with the wonderful article on Page 12 and 13 of your January issue! We’re singing it from the rooftops here and my team is very proud of how you represented the work they do every day. We’re proud to make a difference in Eastern PA. You’ve helped me motivate 12 individuals for months! Thank you again for your interest in the LWDC. Happy 2008! Marsha E. Felsten Associate Dean Leadership and Workforce Development Center Lehigh Carbon Community College Allentown The Dale & Frances Hughes Cancer Center 4 Pocono Business Journal | February 2008 EDITORIAL Emergency Preparedness in Monroe County Commissioner Commentary – Monroe County Donna Asure Public Safety is everyone’s business. But what exactly is the role of the county in an emergency? The county’s role can be broken into several categories: planning, response, state activity and other duties. The code that governs counties - and their role involving emergency services - is different than the role defined by code for municipal officials. For instance, the county, by law, cannot have a police force nor, under our Commonwealth, can the Sheriff’s department serve as one. Municipal officials do have the right to start and maintain local police departments. It is the same for emergency services such as fire and ambulance. The county also cannot set aside millage dedicated to these organizations but townships and boroughs can. Planning is where the county must take the lead. From our Emergency Management Coordinator, Guy Miller, we need an updated Emergency Operations Plan. This lays out the organization that occurs when and if there is an emergency in our county. Not only must our manual be current, but also each township and borough is responsible to have an emergency plan for its respective municipality. We must be ready with a Pandemic Plan, just in case of an unforeseen event. We are also responsible to all residents to keep the essential parts of county government running even during a disaster, thus the need for a Continuity of Government Plan. Through our emergency department, we work with all the schools in the county, as well as daycare facilities and the hospital, to make sure they all have emergency plans. In order to be able to oversee the plans of others, it is imperative that we stay current on the knowledge that will guide us successfully through an incident. We hold practice events at the county safety center, where all possible scenarios play out, enabling us to analyze how we will handle specific situations. We maintain the fire training academy so that our many volunteer fire companies can practice and become proficient in order to perform without hesitation during “the real thing.” This month, I and four others have been chosen to attend a national Interoperability Academy. Communications interoperability is the ability of public safety agencies to talk across disciplines and jurisdictions, i.e. police, fire, EMS and municipalities, via radio communications. The goal of our Monroe County team is to learn about the levels of technology that are available today; to network with others; and to learn how to develop basic, functional operating guidelines which will be used as a foundation for what must be done locally during an emergency. By planning, practicing and learning we are also saving both lives and resources. Having updated plans in place should allow businesses to feel secure that their investments are being protected. Being proactive during an emergency will allow business owners to get advance warning to take action and protect their livelihood. I recommend strongly that all businesses develop their own emergency plan for fire, flooding, etc. By training our emergency responders, by practicing emergency scenarios and by constantly learning all new techniques we are providing a level of service to the community that guarantees our business owners, their employees and all residents a level of safety that all should have. As regulations and types of emergencies themselves evolve and change, it is my duty to continually educate myself to make sure that in an emergency I can protect, | PBJ READER’S RESOURCE www.sonoma-county.org/ crimecrushers/index.htm Based in Sonoma County, California, this “Crime Crushers” site includes a wealth of information on crime that touches the workplace. The issues are universal: workplace confrontation and personal safety, internal crime, and how to handle the post-crime fallout. The downloadable security survey provides a useful checklist for businesses. Debbie Burke to the best of my ability, every resident and visitor to this great county. Donna Asure has just begun her third term as a Monroe County Commissioner. Prior to becoming commissioner she served as a Paradise Township Supervisor. From 1987 to 2000 she and her husband owned and operated Farmhouse Bed & Breakfast in Paradise Valley. Is Power More Trump or Gump? Leadership Tips for Today’s Leaders Sylvia Lafair, Ph.D. www.pbjonline.com/blog “You’re fired!” Thanks to “The Apprentice,” that’s the catch phrase of the day, representing power and success à la Donald Trump: Business is a contest, and if you’re not the winner, you’re a loser. This “survival of the fittest” model plays out in offices everywhere. But remember Forrest Gump, with his synchronistic connection to the world? His message: Power and success are available to all. We simply have to trust the intelligence of our whole self, not just our rational mind. And we must understand that relatedness is a key principle of life. Larry, a V.P. of sales in a large apparel company, had a lot to learn from Forrest Gump. He grew up in the Donald Trump world of winners and losers, climbing the ladder of success by stepping on fingers and toes — a consummate “super-achiever.” And he refused to listen to the concerns of his sales team; their issues, he felt, were their problem. His team members complained to Human Resources, and an off-site meeting was arranged. On Day 1, Larry immediately claimed his positional power and told the group that while he would certainly listen to their concerns, they should remember that he was in charge. And if they did not like his leadership, there were lots of people hungry for their jobs. No one spoke up and the day was a waste, full of superficial comments and platitudes. Tired of these ungrateful employees, Larry went to dinner alone, where he was seated next to three angry, noisy business people complaining about their defensive and stubborn boss. “If only he would be real!” one of them exclaimed. Larry began to think about his own defensiveness. That night, he dreamed he was nine years old and his mother was ranting and raving at him for going to a friend’s house without permission. She was the worst kind of “persecutor.” He woke with his body tense and a terrible headache, feeling the anger rise as he remembered the incident. Suddenly it all made sense. The defensiveness and anger he felt toward his employees were exactly what he had felt toward his mother. With that realization, Larry discovered true power. On Day 2, a calmer and more authentic Larry told his team about the dinner and how he had recognized his own defensive behavior. He had become a persecutor, just like his mother. He apologized for the intensity of his reactions to them. He wanted to hear what they had to say. And then an interesting thing happened. The courage he exhibited by telling the truth sparked the group to reality and honesty. They talked about the old “you’re fired” mindset, and the differences between positional and personal power. They felt energized by the meeting and optimistic about working together. By the end of the year, Larry’s team had produced such remarkable results that managers from other departments came to ask how they did it. Clearly, leaders have the power to create environCorrections and Additions: The byline for January’s “WIRED, The Chicken and the Egg” was omitted. It should have read “by Ken Clark.” The quote by John Drake on page 1 misidentified his affiliation. It should have read “Pike/Wayne administrator, Northampton Community College.” ments of safety, openness and empowerment that support collaborative and conscious workplaces, with extraordinary bottom line results. So it seems Forrest Gump is pointing us in the right direction. Discovering our interconnectedness and our inner knowing infuses us with a power that exceeds and outlasts titles, perks, and corner offices. Sylvia Lafair, Ph.D. is the President of Creative Energy Options, Inc. and the developer of Total Leadership Connections™, an innovative leadership forum. She is an executive coach and consultant to family firms and global corporations. She is presently writing a book, “The Gotcha Game: Helping Leaders Decode Office Politics”™. For more information or comments email Sylvia@ceoptions. com or call (570) 636-3858. Two Great Locations to Serve you Better! (570) 424-1800 (570) 839-3838 Temporary and Permanent Staffing & Employment Solutions OFFICE, MANUFACTURING, HOSPITALITY, SKILLED LABOR, WAREHOUSE, GENERAL LABOR, MAINTENANCE No job too big or small! We offer competitive rates, skill testing, 24/7 service and background checks. For more information, please visit www.poconopersonnel.com 5 Pocono Business Journal | February 2008 EDITORIAL Keep Customers, Public Safe by De-Icing Sustainable is Attainable Susan Gallagher In the middle of a harsh Pocono winter, there are a few things you can count on: scenic, snowy landscapes, bustling ski resorts, the occasional run on milk and bread at your local grocery store, and of course, slippery, ice-covered sidewalks. The last of these is much more than an inconvenience. In today’s world, business and property owners must consider slippery walkways as a liability, and take responsibility for keeping them safe and clear. A good supply of rock salt is often the weapon of choice in battling winter ice, but is this an environmentally friendly option? The fast answer is “No.” Standard de-icers in all their forms (there are many) are tough on the environment. They can kill vegetation and contaminate both ground and surface water. The staunch environmentalist would be better off resorting to old-fashioned elbow grease, carefully chipping ice from a walkway with a flat hoe, then removing it with a shovel. But most of us aren’t willing or able to entirely sacrifice modern conveniences for the sake of the environment. Can we find a happy medium? Yes. You can keep your rock salt - you just need to use it properly. Understanding a little bit about the chemistry of de-icers helps. Even if you hate chemistry, this is simple stuff. As you sprinkle pellets across the sidewalk, they begin to melt through the ice and snow like little white PacMen. The liquid that results, a salty water, is called brine. As the brine reaches the sidewalk, it breaks the bond between the cold surface below and the ice above. But this is only the beginning of a process - a process meant to include at least a little bit of that oldfashioned elbow grease. As the bond between a cold sidewalk and an icy coating is broken, the ice should then be cleared away (this is where the work comes in!) by hand. The process works in part because the temperature at which brine freezes is well below that of water. Brine stays in a liquid state longer than plain water, just the same way salt water - ocean water for example - freezes at a lower temperature than fresh water. If you simply sprinkle your rock salt and do nothing more, the brine will continue to melt away ice for some time. But the longer this goes on, the more dilute the brine becomes. Eventually the brine may become so weakened that it no longer works. Like a watered down glass of whiskey, its effects simply aren’t the same. Melted ice and snow will eventually refreeze, and you can actually end up with more ice on the sidewalk than when you started out. Tossing more rock salt at this new icy build-up simply perpetuates the cycle, with greater costs to you and the environment. Using rock salt properly may be a bit more timeconsuming, but the results are well worth it. A safe walkway can be achieved with less environmental impact, and for less money, if you’re not afraid of a little preventive elbow grease. Susan Gallagher is Chief Naturalist of the Carbon County Environmental Education Center. She can be reached at (570) 645-8597 or by emailing cceec@ptd. net. The Local Real Estate Market, Or, There Are Two Sides To Every Story Residential Real Estate Quarterly Dominick J. Sacci www.pbjonline.com/blog Since I have been writing this column more and more readers have been asking me questions on this “bad” market. I am asked to clarify the national coverage of the real estate market, and qualify how it pertains to us here at home in the Poconos. While there is no room to qualify and clarify what has transpired in the entire real estate industry recently, we certainly can shed some light on the other side of the story that hasn’t been getting anywhere near as much coverage. Let’s first look at the coverage of the markets reporting a 15% drop in home values. We should appreciate that when a market comes off of a “boom” any drop in values can still be a net sustainment in property values. In other words, if values boomed 30% in 2006 and then adjusted down 15% in 2007, values are still up a net of 15% and haven’t technically lost value from a more stable type of market. Of course, no one wants his home to ever lose value, but a market must correct itself every cycle or no one would be able to afford a home anywhere if values shot up every year. Gas prices have been another hot topic in the Poconos. I have friends all over the country saying, “Wow, that must have killed you in the Poconos, huh?” Actually because of the increases in gas, we have recaptured the demographic that was lost over the last I have been selling homes in the Poconos since 10-15 years. New York and New Jersey families have 1994. If you want to talk about a bad market, ask me stopped driving to vacation areas over five hours away how it was to be a Realtor® from 1994 through 2000! and are now content with the two-hour drive to the PoI am happy that it is 2008. conos. I was interviewed by Men’s Health Magazine in Atlanta, where they were investigating the idea that the Dominick J. Sacci is vice president and general manPoconos was going to become the affordable alternaager for Wilkins & Associates Real Estate, Inc. Sacci tive to the Hamptons. has been tracking market statistics, with market data The third item that we will acknowledge is the “F” compiled from the Pocono Mountain Association of word: Foreclosures. While the filings of foreclosures Realtors’® MLS system. Readers can discuss the are up, the gut feeling in our industry is that fewer than residential real estate market with Sacci at 50% of the homes that are filed will actually be lost www.pbjonline.com/blog. and go to foreclosure. We are already seeing banks working with families and adjusting rates, monthly payments, criteria of some loans, and approving shortsales. Overall the data for 2007 shows a 1.6% increase in Pocono property values from 2006, with a mild increase in secondary/vacation home sales. As far as the “F” word, out of 3,595 closed sales there were 414 foreclosure sales in our local MLS. That is only љňЙ̜Ɏʜз˙ ǪѠљŐʜǪзίΒǪȸͩʜ ͩͩљňЙίɎʜззљ@ίͩίЙ 12% of our market. ͩίЙзљǪΒɳљ҇ In closing, all that is hapϜ҃̚̚ѯљŝϱίѠљ@ί љίΒљ9ίѠ̉љňЙʜззʜз pening now is stabilization, a ڙǪ̜ͩǪȸͩʜ return to a more realistic real UÊ," 1,-ÊUÊ9,-ÊUÊ/ /estate market. It is hard to UÊÊ-/1,-ÊUÊ//,appreciate this when we come UÊ 7-**,-ÊUÊ*,",-ÊUÊ 1out of a booming market. ЙίљǪљȸ҇з̜ΒʜззљɎǪЙɳљѠίљǪљ While I have taken a posiɎίϱͩʜѠʜљΒʜڠзϱǪϱʜЙљʹљڠʜљɎǪΒ tive view on our industry this month, what goes up must ɳίљѠ̉ʜљ͕ίȸљ˜ίЙљ˜ǪЙљͩʜззљίΒʜڮϼ come down and vice versa. The real estate industry is cyclical, and in the future, today’s reporting’s will be a moot issue. iLÊ*ÀiÃà Ê7 ` Ê> ` i ÌÊ - ii *, / >Ê/ÊÀii £nää{{ÎäÎÇÇ 6 Pocono Business Journal | February 2008 IT Six Tips You Can Use Now To Protect Your IT Assets By Barbara J. Bélon, Ed. D. Protecting corporate information demands not just a technology solution. While firewalls and antivirus software are mandatory in our business environments, it is just as important to do the homework on your information security policies and procedures. Here are a few that should be crafted for your specific business: 1. Password policy – this includes the length and make-up of allowed passwords. Remember that for many companies, the only thing standing between a hacker and your corporate data is a password, so the stronger it is, the less likely someone can break it and obtain access to your “crown jewels.” Recommended: a length of 8 or more characters, including upper and lower case, and a mix of alpha, numeric, and symbols. Never use proper names or words that can be found in any dictionary, including foreign languages. Every hacker worth his salt has multiple dictionary-cracking programs in his bag of tools that can uncover these types of passwords in a matter of seconds. ployees on how to protect the data with which they work is an inexpensive investment that reaps large benefits. Training can cover such topics as social engineering, current threats, and industrial espionage. Those companies that are subject to HIPAA, GrammLeach-Bliley, and Sarbanes-Oxley laws have annual requirements to show that information security refresher training has been given to their employees. For companies who do not fall under these legal requirements, it’s just smart business. The list of policies and procedures, while much longer than these tips, can be a bit daunting. However, failing to have policies in place is just a recipe for disaster. Make sure your corporate New Year’s resolutions include a look at your information securities and plug any holes that you might have. Barbara J. Bélon, Ed.D. is the president/CEO of Bélon Research & Practice in Lehighton. 2. Least privilege policy – Allowing every employee to have access to everything is just asking for trouble. Depending on whose statistics you’re reading, insider threats either equal or exceed threats from outside hackers. A least privilege policy clearly states who has access to what resources. Your IT administrator assigns the access privileges, and maintains and monitors access to resources to spot any attempted and unauthorized access. 3. Clean desk policy – Trusted insiders include such people as security guards, cleaning staff, temporary help, and consultants. Having a clean desk policy stipulates that no employee leaves confidential data out in the open while not at his or her desk. This includes putting workstations in sleep mode when stepping away for any length of time. 4. Fair use policy – This policy, signed by the employee, lays out what s/he is allowed to do with corporate computing equipment and what the ramifications will be if the policy is violated, including loss of employment. Many companies explicitly state that the employee’s office computer is to be used for company work only, and excludes using it for sending personal email or carrying on a private business on the side. This policy can keep your company out of nasty legal proceedings. Without it, the company will be in an uncomfortable legal position if one of your employees is involved in downloading pornography, online stalking, or office harassment. 5. Data transfer policy – Guarding the data that leaves your company, either on a flash drive, diskette, paper, or as an email attachment, is just as important as technically protecting the database or file in which it is housed. This policy is related to both data encryption and remote access policies. 5 i h W [ o + d _ a Y W j j >[WhjW We help your employees predict, and prevent. Imagine if you could help your employees predict future health problems…in time for them to do something about it and lower health care costs? You can, with Blue Health SolutionsSM. Our unique combination of personalized services, programs, and support can identify at-risk employees and help prevent future health problems. So your employees get and stay healthier—as does your company’s bottom line. Best of all, Blue Health Solutions is available as an added value to members* of Blue Cross of Northeastern Pennsylvania. Visit www.bcnepa.com or call 888-768-2020. Because 6. Education policy – Studies have shown that continually educating em- it’s time for a revolution in health care. *BlueCare® Security and BlueCare® Senior plan members are not eligible to participate in Blue Health Solutions. 223_PRESSURE_7.4063x10.536.indd 1 9/13/07 10:14:45 AM 7 Pocono Business Journal | February 2008 MARKETING Leadership Carbon: Focus on Healthcare +EEPMOVING 4HERESNOTHING TOSEEHERE Leadership Carbon 3ECURITYCODES BSCCOZZ Kristin Simmons The Class of 2008 of Leadership Carbon was introduced during a teambuilding program at The Resort at Split Rock. Pictured from left, front row: Judy Borger, Casey Parker, Donna Mills, Judy Dvorshock, Shannon Gogal and Laura Kennedy. Back row: Hal Resh, Ryan Snyder, Micah Gursky, John Kovatch IV, John Kowalchick, James Krakey, and James Zurn. Leadership Carbon recently conducted its fifth session at St. Luke’s Miners Memorial Hospital, with the topic of healthcare. William Crossin, president of St. Luke’s Miners Memorial Hospital, provided the State of the Union address to the class while Jamie Drake, CMP Drug and Alcohol Commission, spoke about behavioral healthcare issues. Deborah Holmberg provided a tour of the hospital. Also speaking were Dr. David Bohri, Radiology & Diagnostics; Michele Levitz, Dash Board Indicators; Micah Gursky, Rural Health Issues; Dr. Joanne Calabrese, Professionalism & Informed Consent; and Mark Janner, Carbon County PreHospital Emergency Services. Ralph Richards conducted a businesses development exercise. The class is now discussing an initiative that will focus on providing safe, well-constructed park benches and picnic tables in Carbon County as part of Leadership’s group project. The plan is to construct these tables and benches and scatter them throughout the county where the need is greatest. Although the class is planning to purchase the molds to produce these tables and benches, the molds will then be donated for use by high school students to construct additional benches and tables as part of their graduation project. Leadership Carbon is now in its fourth year and was created by the Leadership Committee of the Carbon County Partners For Progress to educate local government officials, interested community leaders, and people who live or work in Carbon County about aspects of the community. This 7HOS0ROTECTING9OUR"USINESS will help them pilot its direction for the future and to foster the development of leadership skills. The nine-month program will run from September 2007 to May 2008. Leadership Carbon’s motto is “Cultivating leaders for the benefit and development of Carbon County’s Future.” Kristin Simmons is coordinator of Leadership Carbon. Her office is located at Lehigh Carbon Community College in Nesquehoning. For more information, contact Leadership Carbon at (570) 669-7010, e-mail leadershipcarbon@lccc. edu, or visit www.lccc.edu/leadershipcarbon. What’s in a Name? Steps to Stand Out Marketing Momentum Heidi Blade Hewlett Have you thought of a great name for your new company? Or maybe you have a terrific idea for a logo or slogan to uniquely identify your company. What can you do to find out if someone else in the country has read your mind and stolen your concept? Start on the Internet of course… Business Name Be creative. Be short. Be unique. But most importantly, be mindful that the name you choose should somehow relay the nature of your business to the public. Once you have what you think is the winner, choose your favorite search engine on the Internet to see if you have been successful in the “unique” category. Pay attention to search results that produce similar company names in a similar industry or similar company names outside of your industry but within your target geographic market. With results produced in these instances, it would be in your best interest to go back and brainstorm for some more options. If there are no obvious conflicts produced through your online search, move on to the local county level search and registration process, through your local chamber of commerce or the Department of State. Then research the most current registration procedures for your sole proprietorship, partnership, and whether your company is an LLC or a Corporation. Trademark A trademark attempts to protect what’s trademarked from use or misuse by competitors and also helps prevent the confusion and the purposeful manipulation of customers. Your brand assets include intangible items such as your logo and tagline; you should take steps to protect them. One option to securing your brand is to trademark it. As with your business name, the true test to determining if the trademark process is viable is to ascertain the “uniqueness” of your brand elements. A unique phrase in a tagline or the unique use of colors and spatial relationship in a logo are both items under consideration in the trademark process. There are many ways to work through the trademark process. An online search, either free or fee-paid, will start you on the right path. The United States Patent and Trade Office (www.uspto.gov) maintains a searchable database of trademarked items, but an intellectual property lawyer would be a good resource to research as well. Heidi Blade Hewlett is the owner of BladeHewlett Marketing & Development. BladeHewlett offers outsourced marketing services to companies without a full-time marketing staff and especially to small- to medium-sized businesses. BladeHewlett can be reached at (570) 2260660 or visit www.bladehewlett.com Internet Domain Name While most companies now understand the importance of registering an Internet domain name even if they don’t yet have a Web presence, some businesses have fallen victim to a third party owning rights to their trademark or domain name. These third parties try to profit from re-selling the domain name back at an exorbitant price. This practice, known as “cybersquatting,” was outlawed under a 1999 federal law known as the Anti-Cybersquatting Consumer Protection Act. More comprehensive information and complaint filing procedures can be found online at “Serving You and the Needs of Your Employees” www.icann.org in the Uniform Domain Name Dispute Resolution Policy section Time spent dealing with employee issues, is the biggest part of any Manager’s and also at www.wipo.int, the day. HR FOR HIRE, Inc. can provide experienced and knowledgeable HR ProWorld Intellectual Property fessionals, who can handle your people issues, and develop systems, so you can Organization Web site. concentrate on growing your business, and we can do it in a cost effective manner. HR FOR HIRE, INC. Take the time to identify the important items associated with your business and take steps to safeguard them. Research your topic thoroughly and investigate your options – if you put in the work on the front end, the peace of mind will be priceless. Some of the services HR FOR HIRE, Inc. can provide: • Management Consultation • HR Compliance Audits • Employee Issue Resolution • Supervisory Training • Recruitment and Staffing • Compensation Programs • Substance Abuse Programs • Unemployment Compensation • Workers Compensation Issues • Candidate Assessment Tools • Outplacement Services • Coaching and Counseling www.hrforhire.com | Phone: 484-281-3216 | Cell: 610-597-7426 | Fax: 484-281-3227 8 Pocono Business Journal | February 2008 NEWS THEFT... cont. from page 1 “It’s us versus them, and whenever we try to come up with something new, they’re already trying to find ways to defeat it. There are things on the Internet telling you how to steal. It’s ridiculous.” Shoplifting 101 The Internet? Fagan with a Web site? A quick Google probe turns up a dozen such sites, bearing such titles as “Shoplift Literate,” “How to Steal from K-Mart” and “How to Steal a Laptop.” All are courses in crime, explaining in detail how to steal and not be “busted,” or how to react if you are (“Threaten to sue … If you’re a woman, scream sexual harassment,” and so on). But crime school isn’t the only criminal enterprise on the Internet. Thieves of old fenced their booty at garage sales, swap meets and flea markets. They still do, but now they have eBay, Craig’s List and other online auction houses where anonymity and difficulty in tracing goods offered are assured. “That continues to be a problem, and a lot of decent, hard-working people think they’re getting a deal and don’t know that some of these items are stolen,” said Brian Rider, president of the Pennsylvania Retailers Association. “Yet, they’re selling unopened Craftsman tools. Do you think they bought them at Sears and they’re selling them for half price because they’re good people? We’re trying to tell people to stop and think. Sometimes if a deal seems too good to be true, it probably is.” Rider estimated that retail theft costs Pennsylvania businesses $2 billion a year, and the rise of organized shoplifting gangs has triggered legislation in Harrisburg aimed at cracking down on the practice. Even as the war heats up, however, retail theft remains one of the most under-reported and poorly tracked crimes of any on the books. A Taboo Topic Local merchants are reluctant to discuss the matter, and big box stores like Wal-Mart and Kmart all refer a reporter to their national headquarters where definitive answers remain elusive. Russ Hunter, advertising manager for Dunkelberger’s sporting goods in Stroudsburg, said he knows why. “Nobody wants to talk about it because somebody’s going to write an article about it and say one person said this and another person said something else about it,” he said. “They’ll refer you to their national headquarters, and if they give you anything at all, it’s probably going to be just the national percentages that someone wrote up years ago.” “It’s there wherever you go,” Hunter said of shoplifting. “I’ve been in retail for a long, long time and it has never gone away. There’s no way to really put a MISSING SOMETHING? Join the WCBA and become part of the bigger picture! Wayne County Builders Association 570.226.4941 www.waynecountybuilders.com number on it. We don’t seem to have a lot of it in this particular store, but it is there. We have more than we probably think we do.” Doyle concurred that secrecy is the norm where retail theft is concerned, even though merchants who decline to report the crime for fear of adverse publicity are doing themselves no favors. “If it’s internal theft by employees, they fire them and just let them go,” he said. “They don’t want a story out there saying, ‘Oh, the ABC store had three employees stealing from them.’ It‘s the same on the shoplifting side. They think it’s negative publicity, but the consumer knows this stuff is going on. I think when they see stores that are progressive and doing something about it, it’s positive.” Let Walls Have Eyes And what, exactly, can a merchant do about it? Most experts recommend plenty of surveillance cameras, prominently displayed; uniformed security guards in larger stores; and above all, watchful employees and customers. “As a businessman, I have constantly used the common deterrence, which is lighting,” said Jim Becker, proprietor of Office Access Technology in Stroudsburg. “If you don’t have video surveillance, you make it look like you do. We’re in a good spot. There is a large apartment complex across the street, so I have a lot of eyes that don’t always sleep at night watching over the place. We’ve put up fencing and we try to keep people aware that we’re watching. Mostly, you just use common sense.” Arrest statistics, given the fact that they represent only thieves who get caught, are sketchy. Monroe County alone produced a comprehensive list of prosecutions from 2004 through 2007. In that five-year period, theft levels increased in four of 10 boroughs and townships and declined in four, with rates generally remaining stable in the other two. Overall, the county prosecuted 1,988 cases in the years surveyed. But according to Doyle, actual apprehensions may have been much higher. He said the FBI’s crime statistics are collected from local law enforcement agencies all over the country, and that most departments are required to neither release nor even record such data. “The figures do not represent a true picture of what’s going on out there,” Doyle said. “Police are very busy doing a lot of things, and a shoplifting case for 50 bucks? They really don’t want to deal with it.” The Price Tag The U.S. Chamber of Commerce estimates that theft by employees alone costs American companies between $20 billion and $40 billion a year. Consumers, in turn, pay an average of $400 more per year for their purchases as stores raise prices to compensate for the “shrinkage” of inventory. The Chamber also said that an employee is 15 times more likely than a shoplifter to steal from a store, and 75 percent of employee-related crimes go unreported. Insurance against loss by theft generally is included in any business policy, usually at no extra cost, but Phil Barcafer, Commercial Insurance Account Executive for Harry A. Mullins Insurance Agency in Stroudsburg, said it rarely plays into the game. “In 23 years in this business, I’ve never seen a claim filed,” he said. “Part of the reason is that any sort of shoplifting is probably going to be small, so it’s not going to be worth reporting. The other reason is, unless they really catch the person, simply doing inventory and finding you’re short does not constitute proof of theft. There would be coverage in the policy, but that doesn’t necessarily mean that it will be worth it to file a claim. In most cases, if you get the shoplifter, you get the stuff back.” How’s This for a Euphemism: Inventory Shrinkage By Ken Clark Just when it seems that retail theft is growing into an unstoppable plague, along comes Mark Doyle, president of Jack L. Hayes International, with a cheerful new prognosis. Hayes International, a consulting firm specializing in loss prevention and inventory shrinkage control, took a 2006 survey of 23 major retailers representing 14,118 stores. The survey -- the firm’s 19th annual query -- shows signs that a turn in merchants’ fortunes may be occurring. Here are the highlights of the report: More than 530,000 shoplifters and dishonest employees were apprehended in 2006 -- an increase of 10.6% over 2005. Total dollars recovered: $116 million, up by 15%. 463,682 shoplifters were apprehended in an increase of 11.2% over the previous year. For the sixth straight year, the cost of goods recovered from arrested shoplifters totaled $59.6 million, an increase of 13.9%. Among surveyed companies, one in every 27.9 employees was arrested for theft. The 66,507 dishonest employees apprehended, and the $56.6 million recovered from them, both increased in 2006 by 6.6% and 16.4%, respectively. And the bad news: On a per case average, dishonest employees outnumbered shoplifters in terms of amounts stolen by a magnitude of 6.6, or $851.44 to $128.71, respectively. “Morals aren’t what they were 20 or 30 years ago,” says Doyle. “That all plays into what we deal with.” Carbon County Chamber of Commerce Presents www.carboncountyexpo.org THURSDAY, APRIL 17 FRIDAY, APRIL 18 From 3 P.M. TO 8 P.M. At Penn’s Peak 325 MAURY RD., JIM THORPE FREE ADMISSION FREE PARKING FREE GIVEAWAYS FREE DOOR PRIZES Working Together for Mutual Prosperity For more information or vendor registration, please call our office at 610-379-5000 9 Pocono Business Journal | February 2008 NEWS Total Security Systems for Business: More Teeth Than a Guard Dog By Judith Mehl America’s come a long way in security since Benjamin Franklin founded the fire insurance firm, the Philadelphia Contributionship in 1752, or since the Pinkertons were formed in 1850 as a private U.S. security guard and detective agency. The industry has grown from telegraph messengers who doubled as watchmen in the early 1900s to high-tech security systems aiding every aspect of home and business safety and security. Today the demand for workplace, employee and home security is at an all-time high. Dozens of firms in the region provide a wide variety of services to meet those needs. According to a Security Distributing and Marketing Magazine survey, ADT Security Services, Inc. is the nation’s largest electronic security service company in the industry, providing services to nearly six million commercial, residential and government customers throughout America. Vector Security, headquartered in Pittsburgh, has 180,000 clients, serves the mid-Atlantic, and is sixth in the industry. It is the largest in northeastern and central Pennsylvania in residential and commercial security, according to David Merrick, vice president of marketing at Vector Security in Wilkes-Barre, a center which serves 13 Pennsylvania counties including Wayne, Monroe, Carbon and Pike. The industry has moved from armed guards to electronic surveillance gradually over the years, leaving the uniformed guards as only a small part (20%) of the business. Vector Security is one of the few that provides guards, and they serve mostly residential communities in the Poconos. “There has been a steady increase in interest in the purchase of electronic security products and services in the Pocono Mountain area,” said Gay Gagliardi, public relations manager of ADT. He attributes the growth partially to the influx of people who want the same level of protection of their New York and New Jersey homes to be duplicated here. “Much of the monitoring is automated but security is He says the largest increase in security requests in the past done by our people,” he said. “It is vital that our employees year is for digital video surveillance systems, regardless of gain familiarity with their surroundings and their customers. residential size or value. We’ve never dropped our level of concern for the safety of Web portals in the past couple of years have been a our customers,” he added. big leap in the industry, agrees Merrick of Vector Security. The security industry today provides total security Twenty years ago, it was fire and security. Now, it’s Web solutions including intrusion, fire protection, closed-circuit portal or video surveillance. People have cradle-to-grave television, access control, critical condition monitoring, elecservice, moving from general safety to protection of the tronic article surveillance, radio frequency identification and home while away on vacations to emergency support for the integrated systems. The Bonnie Parkers, Clyde Barrows and homebound elderly. At Vector, smaller businesses like office Willie Suttons of today would need a whole new strategy. and retail might pay $1,000 to $5,000 for one-time installation, with monthly monitoring ranging from $25 to $39. Residential installation varies greatly depending on the services desired and the size of the home—anywhere from $500 to $5,000, with a monthly cost of $25 to $31. With the exception of vault security, banks don’t require any different or specialized seSTONE, CYPHERS, DEANGELO & HORNBERGER, LLP curity than other corporations. CERTIFIED PUBLIC ACCOUNTANTS According to Joseph Kneller, senior vice president and security officer at Wayne Bank, the • Audit, Review & Compilation Services largest loss from theft at banks • Tax Planning & Preparation for Business & Individuals is electronic, something many • Business Advisory Services • Computerized Accounting Services corporations face now. Kneller makes the distinction between security to protect the physical aspects of a building and the 930 N. 9th Street • Stroudsburg 421-4536 [email protected] internal security of the bank’s Fax: 421-4382 www.scdh.net day-to-day operations. BOOK REVIEW At the Pocono Mountains Association of Realtors’ annual luncheon, from left: Bev Hay, PMAR association executive; “Ethics Guy” and author Dr. Bruce Weinstein; and Gloria Green, PMAR education chair. By Debbie Burke Nationally acclaimed author Dr. Bruce Weinstein, known as “The Ethics Guy” (not to be confused with the New York Times’ Ethicist), recently spoke at the annual luncheon of the Pocono Mountains Association of Realtors. The event, which saw a crowd of over 150 member Realtors®, was held at The Ridgecrest at Stroudsmoor. Weinstein, who discussed the practical application of ethics in our daily lives, held a book-signing after his presentation. “Life Principles: Feeling Good by Doing Good” concerns itself with five ‘life principles’ which Weinstein indicates are all evident in some form in the major religions, and based upon what many know as The Golden Rule. They include “Do No Harm,” “Make Things Better,” “Respect Others,” “Be Fair,” and “Be Loving.” Now, these should be nothing new, and Weinstein even says as much; that we already know what we ought to do “without having to analyze the implications of each Life Principle.” His tome not only presents a guidepost for when we are in need of ethical reinforcement, but it also aptly illustrates how the more we make such choices, the easier it becomes to continue making them. From the business perspective, the book reaffirms the appropri ate way to conduct business, deal with co-workers and clients, and even how to handle an unethical boss (contact HIS boss or report the matter to human resources; no discussion as to what to do when the boss is the owner, though one might surmise the Board of Directors is the next logical step). Weinstein’s writing is clear, tight and filled with realistic examples of everyday ethical dilemmas touching our personal and business lives. However, the real ‘story’ here is the self-nourishing sense of solidarity that was obvious among the members of the PMAR in attendance. Talk about team spirit. Even though the room was, technically speaking, filled with competitors- elbow to elbow in Chicken Marsala- there was a genuine and visible warmth (even obvious to an outsider) that pervaded the room, punctuated by much laughter, camaraderie, and the swapping of insights into the Poconos’ real estate industry which, many will agree, is going through its challenges. Ethically speaking, the event proved to be a living example of respecting others and, seemingly rare in the business environment, being loving. In that respect, perhaps Dr. Weinstein was preaching to the choir. Photo Courtesy of: Dr. Bruce Weinstein Photo Credit: Pocono Business Journal Pocono Realtors Meet “Ethics Guy” Celebrating Its 21st Year! Make Plans NOW To Be Part Of The Region’s Largest Business & Community EXPO! • Build awareness of your business organization • Showcase your newest products/services • Meet potential customers face-to-face • Enhance your business image • Network business to business March 12 & 13 Koehler Fieldhouse East Stroudsburg University of Pa. Reserve Your Space TODAY! Call Miriam (570) 421-4433 10 Pocono Business Journal | February 2008 HEALTHCARE Patient Safety at the Forefront at Wayne Memorial Hospital Regional Healthcare Report David Hoff, FACHE, CEO Patient safety is a pressing national priority. At Wayne Memorial Hospital, it’s at the forefront of everything we do, everyday. Whether it’s how we hire and orient new employees, review physician credentials or set strategic direction for the hospital, we are mindful of how our decisions will impact patient safety. In the last six years, we have invested $10 million to help assure patient safety and accountability through the purchase of new technology and the implementation of revised standards and procedures. Our Patient Safety Committee regularly and personally visits every department to review issues and procedures with staff. We care about our patients and their safety. Our hospital has embraced national patient safety goals set by respected organizations such as The Joint Commission. We continually invest in state-of-the art equipment to provide patient caregivers with the right tools to make sure the right patient is receiving the right care and the right medicine at the right time. Here’s some of that technology: • PACS – This Picture Archiving Communications System digitally stores CT Scan, MRI and x-ray images which our physicians can access in “real time” on their own computers via a virtual private network. This facilitates faster diagnosis and treatment. • Clinical Information Systems – Our new $7 million Meditech system is designed to cut down steps, reduce double documentation and give instant access. This means caregivers no longer rely as much on reading someone’s handwriting; the information is on a computer screen. Hospitals nationwide are shedding paper files and converting to EMRs (electronic medical records) and CPOEs (Computerized Physician Order Entry) to increase patient safety, satisfaction and efficiency. • Medication Verification System – This technology, part of Meditech, matches the bar code on a patient’s wristband with the bar code on the medicine prescribed for that patient, greatly reducing the possibility for human error. • PYXIS Medication System – When fully implemented, this $1 million investment in automated medication tracking and dispensing will help us guarantee the right caregiver is administering the proper medication and dose to the correct patient in the manner ordered— orally, intravenously, etc. As a small, non-profit, general hospital, Wayne Memorial is proud of its advances but we realize we are part of a larger network of care. If a patient is transported from our facility to another, consistency is essential to treatment. In 2006, we adopted, with Scranton hospitals Mercy, Community Medical Center, Moses Taylor, Allied Rehabilitation Network and other regional medical centers, the same color patient wristbands for the same “at risk” conditions. For example, a yellow wristband now means “Fall Risk” at all these facilities. Through these and other procedures and technologies, Wayne Memorial Hospital is providing a safer environment for patient care delivery. In using information technology to improve efficiency, effectiveness and patient safety, we are at the forefront – and we plan to stay ahead. David Hoff, MBA, MHA, FACHE, is the president and Chief Executive Officer of Wayne Memorial Health System. He has 26 years of healthcare administration experience in hospitals and healthcare systems throughout the East and Midwest. He is an active member of the Wayne County Chamber of Commerce, The Greater Honesdale partnership, WEDCO and the Wayne County YMCA HR Tidbit By Victoria Mavis Q. If a seasonal employer (i.e., ski resort) lets its employees go in the fall and then rehires them in the spring, do employees need to fill out a new I-9 form when they return to work? A. Employers are obligated to retain the I-9 form for a year after the employee has been terminated. Depending on how the personnel files are kept by the employer, it might be easier to get a new I-9 form and documentation than to use the previous form. The key is to make sure that the I-9 form is up-to-date and kept with current records. S ince 1959 the goal at Elk Mountain has remained the same. We have continued to fine tune and improve the skiing experience. Elk Mountain offers a wide variety of terrain including long “cruisers” or challenging steeps with or without the bumps. We are committed to quality snow and will do our best to provide you a great skiing or riding experience. We have the guns, tractors, staff...and the knowledge of how to use them. While other ski areas offer gimmicks, we will continue to offer you a quality experience. UNION DALE, PA 18470 ( 5 7 0 ) 6 7 9 - 4 4 0 0 / T O L L F R E E S K I R E P O R T : 1 - 8 0 0 - 2 3 3 - 4 1 3 1 • w w w. e l k s k i e r. c o m ELK MOUNTAIN 1/4 PAGE AD FOR POCONO BUSINESS JOURNAL 11 Pocono Business Journal | February 2008 EDITORIAL Industry Partnerships Connect Business to Workers PA CareerLink John Casella www.pbjonline.com/blog State-funded Industry Partnerships and incumbent Worker Training Grants are key institutional innovations for meeting the skill needs of businesses, the career goals of workers and the economic development goals of the Commonwealth. Industry Partnerships are a particular kind of “workforce intermediary,” a so-called dual customer institution that helps connect the needs of both workers and businesses. Industry Partnerships bring together multiple employers with workers or worker representatives when appropriate, in the same industry cluster to address common or overlapping human capital needs. Governor Edward G. Rendell recently said workers in high-growth, high-demand industries will be able to improve their skills and find good jobs with Pennsylvania’s $17.6 million investment in training and industry partnerships. Combined with at least $18.7 million in private-sector funds, the total investment for these projects is more than $36.3 million. “Industry Partnerships are an innovative and successful way to help make Pennsylvania businesses more competitive and our workforce more skilled,” he said. There are 5,900 companies currently working together in 86 active part- nerships; more than 34,300 employees have received advanced skills training. “With their improved skills, workers are able to do more, earn more, advance their careers and better provide for themselves and their families,” Governor Rendell stated. “Investment in industry partnerships is providing great returns for individuals, families, employers, communities and the Commonwealth.” The strategic investments announced provide $13.3 million for workforce training in key industries and $4.3 million to develop industry partnerships in which employers, workers and workers’ representatives from vital industries cooperate to improve their collective competitive position in the marketplace. Industry partnerships identify specific training needs and skill gaps; help connect young people to careers; help educational and training institutions arrange curriculum to meet business demands; address worker recruitment and retention; develop career ladders within companies; highlight best practices; and promote communication among companies. Applications and eligibility guidelines for industry partnership and industry partnership worker training program grants are available online at www. paworkforce.state.pa.us under the “Governor Rendell’s Strategy for Building a Skilled Workforce” quick link. For additional services and programs that help meet your workforce development needs, give your local PA CareerLink a call or visit www.cwds.state.pa.us. CareerLink can assist you with recruitment needs, interviewing space, posting of job openings, tax credits, labor market information, on-the-job training opportunities and more. John Casella is the PA CareerLink Administrator in Monroe County and the Executive Director of Monroe County Job Training. A Certified Workforce Development Professional, he has over thirty years experience administering Workforce Development programs. Casella serves on the Pocono Counties Workforce Investment Board, WIRED Executive Committee and Pennsylvania Partners. Workplace Wellness Tip Helping Your Employees Keep New Year’s Resolutions Every year, individuals vow to get into shape for the New Year. Unfortunately, only a small percentage of them actually does. Employers can help employees keep their resolutions by offering smoking cessation and/or weight loss programs, providing healthy snacks, offering discounts for health/fitness clubs, or adding a small fitness room to the workplace. Encouraging employees to walk during breaks or asking them to stretch for ten minutes every two hours can also be helpful. Rewarding those who participate in any of the above programs via monthly drawings, giveaways or bonuses can also boost motivation for better health, all year long. 12 Pocono Business Journal | February 2008 WORKPLACE PROFILE From Parole to Paycheck a problem. Usually the person in charge of the program can give you input about whether the guy has been a troublemaker.” Papay also considers other facts including the reason for incarceration, the offender’s prior work history and By Kathy Ruff deserve a second chance. attendance. He also adapts his hours and takes a little “For the most part, they are average people who more responsibility than he would for a typical employ After over 20 years on the job, “Harry,” a computer made a mistake, got caught with a DUI or didn’t pay ee. technician, lost his job after being convicted of driving their child support, something like that,” says Papay. “Most of them are only allowed eight-hour days,” under the influence. Harry’s story is one of many who “They need somebody to give them a break. Their work says Papay. “They have a certain amount of time to get struggle with the consequences of bad decisions and ethic is usually pretty good.” here, a certain amount of time to get back. If they came must learn how to transition from imprisonment to the Papay offers unskilled labor jobs to those willing to in late, it’s our responsibility to call the prison and to tell workforce. accept their responsibilities and, in return, gets motivatthem. They can decide if he had a legitimate reason, if it Peter J. Papay, president of Penn Big Bed Slate Co., ed, reliable workers. Yet Papay is selective in whom he snowed or something, or if he is just goofing off.” Slatington, is one employer who helps make that transihires and conducts a one-on-one interview as part of his Papay realizes the work-release offenders will only tion possible. Since the late 1960s, when an employee hiring process. stay long enough to pay off their fines and costs, yet became incarcerated, Papay has offered work to offend “It’s very important to do the interview,” he says. “If he believes the effort is worth it and ‘what goes around ers in Carbon and Lehigh Counties who he believes you get somebody who has an attitude, you could have comes around.’ “You get a little satisfaction that you actually helped somebody out,” says Papay. “That’s not always a good way to look at it from a business point of view. You are doing something for the community.” In the local community, the Carbon County Correctional Facility, Jim Thorpe, offers a few programs to those eligible for work release but unable to keep their jobs due to a lack of transportation or other reasons. “If you meet certain eligibility, you can work in the community,” says James Youngkin, warden. “We have one program where you get paid a nominal amount, maybe 50 cents an hour at the most, and go out and work in the community. We have an alternative work release where people would work here in the jail, in the kitchen, maintenance, custodial or laundry.” Offenders have worked on a variety of outside community projects including cutting brush, construction and roadside garbage pickup. But another relatively new work program may create more motivation. “We also have a program that’s called the Good Time Work Program where inmates go Going to the place with the most selection guarantees you the best results! out and work in the community and get time off their sentence, eight hours off their sentence for every eight hours they work,” says Youngkin. “They put in three days of work and get a day off their sentence.” Each of the work programs is designed to help inmates develop job skills for when they are released, to reduce idleness and, in some Michael Baxter & Associates has the instances, to meet community needs. COMMERCIAL BUILDINGS “We want to help the inmates become more self-sufficient,” says Youngkin. “We want to INVESTMENT PROPERTIES largest inventory of commercial and try and teach inmates a sense of responsibility, BUSINESS OPPORTUNITIES teach them a work ethic, make them want to go investment properties in the Pocono out and work every day.” COMMERCIAL LAND But the system itself presents stumbling blocks that threaten a successful transition to Region. Our Commercial Specialists INDUSTRIAL PROPERTIES work life, especially in the county’s rural setting. HOTELS, MOTELS, & RESORTS “Some employers just don’t want to hire an can find you the property that best fits inmate in the jail because maybe the person SPACE FOR LEASE doesn’t have transportation,” says Youngkin. your needs. Call us today to get the “If public transportation were more readily RESTAURANTS available, maybe more inmates could get jobs. RESIDENTIAL LAND FOR DEVELOPMENT It deters some participation.” results you deserve! Hour limitations, time off for drug testing, counseling or probation appointments and a basic lack of job skills all contribute to the challenges offenders face in obtaining or retaining employment. In Carbon County, Youngkin estimates anywhere from 15 to 25 percent of its population participate in workrelease programs at any given time. “I understand that people deserve a second chance and parole itself is tough to complete,” says Youngkin. “I run into people with a lot of talent who are worth employing. We also get a lot of repeat offenders.” Employment represents a pivotal ingredient in making a successful transition back into the COMMERCIAL REAL ESTATE workforce and reducing the number of repeat offenders. & PROPERTY MANAGEMENT “It’s a big advantage to community safety Biggest Selection, Best Results Where would you go to buy a car? 570-620-1900 BaxCommercial.com 13 Pocono Business Journal | February 2008 WORKPLACE PROFILE Interview with Mike Tabery Director, Ex-Offender Re-Entry Program of Monroe County Inc. Photo Credit: Pocono Business Journal to connect the dots and to make life doable for these people who have done their time, and they deserve a second chance,” says Rev. John Rush, executive director of the Yokefellowship Prison Ministry. “There are a lot of people who want to work, but they need to be given a ramp-up opportunity so they are capable of plugging into an outlet that’s compatible. Employers are really doing the community a big favor by seeing this as a great service to the community to give these people work.” Incentives for employers to hire ex-offenders include a bond program available through the federal government and a state tax incentive program. And the opportunities are plentiful. “Ninety-five percent of all people incarcerated today are coming back to your community,” says Richard Podguski, director of the Bureau of Offender Re-Entry Coordination for the Pennsylvania Board of Probation and Parole, Harrisburg. “For a very brief period of time, we have those folks under our supervision where we can begin to make an impact. So having a good job contributes to your community being safer. Employers can go a long way in contributing to that by offering ex-offenders substantial employment.” Podguski believes the Bureau’s programs help to reduce recidivism, including a new program that created transitional coordinators, specialized parole agents who work intently with new parolees to help them acclimate to their families and jobs successfully. “One of the biggest challenges that offenders face when they come out of jail in terms of employment is that they have a lot of unrealistic expectations; not only in terms of succeeding on parole, but also in finding a job,” says Podguski. “They don’t think it’s a problem finding a job. They are not going to think it’s a problem keeping a job and they think they are going to get a very well-paying job.” But a lack of job skills and work ethic combine with distorted thinking patterns make that transition more difficult. “Often offenders have a hard time holding employment because they don’t know how to work,” says Podguski. “They don’t know how to interact with other people or, more importantly, they don’t know how to interact with a boss. They have trouble getting to work on time. They have trouble taking orders, being told what to do.” Offenders face many challenges and barriers that may cause them to fail including requirements to pay court-ordered fees and restitution, and attending drug treatment programs, in addition to rebuilding their families. So how can employers help? “They have a lot of issues confronting them, and employers need to be aware of those things,” says Podguski. “They need to be involved with the parole agent. Try to measure how well he relates to you, how well he relates to others. Your parole agent can be a very good resource in terms of knowing that sort of information.” The board performs various assessments that can tell employers how offenders relate to other people, how they manage their money, whether or not they have a drug problem, and what they do with their leisure time – all factors that could determine risk for recurrence. “We find, at least in some communities, employers are very open to hiring offenders,” he says. “We find that people go out for background checks and then the company never gets the checks and the guy is lost. He may just have a drug conviction from when he was 18 and now he is 45, looking for a job and can’t shake the conviction. For employers to just be aware of this is the best thing.” The board looks for employers with on-the-job training programs to create the meaningful work needed to prevent recidivism. Glenn Claypoole, assistant chaplain of the Carbon County Correctional Facility, offers his take on the situation. “The problem of men coming out of prison is they are coming back to the same rut we see in a drug neighborhood: poor economics, poor education,” he says. “The ones who made it from parole to paycheck are the ones determined to help themselves.” For more information about work release or other programs available, contact your county probation office. By Debbie Burke What was your role at the prison as deputy warden, and what are you doing now? I started in 1982 as a corrections officer and started bible study there. I was then appointed the coordinator of treatment services. In 1988, I became the deputy warden of treatment services. I retired in 2003, and I now work on a part-time basis for the Ex-Offender Re-entry Program, which came out of a task force of clergy associations starting in the fall of 2001. In spring 2003, we became a 501(c)3 charitable organization. The program is funded by local churches and individual donations. What programs were in place during your tenure to help ex-offenders get jobs upon their release from incarceration? In 1963, county judges were given the opportunity to sentence them to a work release program where the prisoners live in jail and work in the community. The single biggest indicator of recidivism is addiction. So we started getting drug and alcohol counselors from Carbon-Monroe-Pike Drug & Alcohol Commission to set up programs. Another thing we recognized is that a lack of education can hurt their chances for employment. I was able to get Stroudsburg Area School District to start a GED program in the jail in 1993. Offenders can attend college from jail, but they have to pay for it themselves. In your view, have these programs been successful? Yes, but a lot of it depends on what the individuals want to accomplish. If they don’t want to come back to jail, they can use the work release and educational programs as building blocks. If they want it only to look good on a résumé and then abandon everything they’ve learned, they’re going to come back. Our program mentors these people. It takes them a year before they are ready for a 9-5 job. What could be done to improve these programs? If we had more male mentors [there are currently 38] we could expand it as most ex-cons are male. If we had more places that were willing to employ people, that would be a bigger help. Our problem starts when we don’t put a component for housing in our program. We intentionally did that because one of big issues is having someplace to go, and everybody would want to be in our program for the housing. If you get beyond that, then transportation becomes a problem. Unless they live on a public transportation route and so does the employer, it becomes difficult to get them to the job, even if they have the skills. There are common crimes that will put you in jail and will take away your driver’s license. That’s quite a limiting problem! Can you predict their future work success by certain qualities? There are rules that have to be obeyed in prison; if they can follow them, they have better potential. They also have to be eligible for work release. We have about an 85% success rate with the program. When they’re doing well in work release, you don’t see them again. What are the challenges they have to overcome to get their first job? The big thing they have to face is what happened with their break in employment. For a lot of them, especially addicts, they have no work history. They’re taught not to lie and to keep plugging away until they can get an employer who wants them for who they are. What types of jobs do they typically start with? Most of the time, they come into rather bottom level jobs. We try to hook them up through CareerLink; they do a nice job in mock interviews, what to expect during interview process and to know about the topic you are interviewing for. How are they taught to fit in and to form good work relationships? We try to get them to fit in and socialize with everyone. Church helps with that aspect and teaches that there’s something more important than yourself. Are they a good risk for an employer? In general, yes. If they are still incarcerated or on work release, they’re a good risk because they have to remain in the program. We have a higher stay-rate (with employment) than for those who are not in the program. In Monroe County, we’ve had 90 people in this program, and only two went back and broke new laws. What specific job skills do most of Monroe’s inmates appear to have, and for which jobs are they primarily qualified? The sky’s the limit, for both men and women. Jail is kind of an equal opportunity housing project. Among men, generally they have some sense of work in construction and, to varying degrees most of them can do it. What holds them back is alcohol. We had an extraordinary mason, but when he was out, he couldn’t stay sober and was always getting into trouble. Any jail in America will tell you that story. What happens when they are out? They can keep in touch with their mentors as long as they want. Technically, the time period would be one year, but we really don’t tell anybody they’re done; they tell us when they don’t need us anymore. We now have 11 people who have gone through the program and have come back to help us show other men and women that, if you stick with it, this is where you will get. Also, a lot of them have become speakers or sponsors in 12-step programs. Any other comments or advice to employers when considering ex-offenders? I would tell them to contact CareerLink and look into the tax breaks. The best thing I can tell them is that if you can help somebody who needs the helping hand, you are helping in God’s love, and that’s a good enough reason. It can be a pay-it-forward kind of logic. For more information call Mike Tabery at (570) 421-3280 ext. 49 or visit www.ex-offender.com. When Crime Hits please recycle this paper By Debbie Burke You have your lighting, surveillance and alarm systems all set up; your IT security needs are met with all the industry protections available. As a business owner, you are relatively assured that your facility and its contents are safe. Now, what about your most prized asset without which you would not be in business: your employees? The emotional impact that crime has upon your workplace can be detrimental. According to John Garber, president of Garber Associates in Lansdale, employers should have processes in place that foster good communications which can include feedback sessions with management. “Post-traumatic stress disorder may arise, and employers should have arrangements with mental health professionals to come to the facility or to be made available on a confidential basis to employees,” he notes. “Critical incident procedures that involve the use of trained mental health professionals aid in post-event effects such as loss of productivity and turnover, not to mention it is also the right thing to do for the employees.” As to bottom line implications, Garber believes that the costs can be “staggering.” Take Workers’ Comp: “Consider the cost of workers’ compensation claims for stress related claims, which are jurisdictional-dependent as some states may not recognize such claims. There are also stress-related costs that may not be compensable, such as when employees fail to return to the workplace.” Additionally, employers can be faced with associated costs such as counseling services, handling public relations’ matters with the press, and the cost of litigation, lost productivity and sales. From an HR standpoint, when crime hits from within, Carol Morgan, president of the Lehigh Valley chapter of SHRM (Society for Human Resource Management) advises businesses to prepare policy statements that are communicated to the employees on the company’s zero tolerance of theft, vandalism, etc. Such a policy should also spell out the consequences of any violation. “Don’t try to hide any incidents; rather, seek the support of employees in helping to solve an incident,” advises Morgan. “Employees will realize a higher degree of comfort knowing their fellow employees are actively involved.” This level of participation and communication can serve as a deterrent to anyone in the organization contemplating inappropriate activity. 14 Pocono Business Journal | February 2008 EDITORIAL Protecting Yourself, Your Business and Your Client Pocono Mountains Association of Realtors Cheryl Houseman Every year, Realtors® and other business professionals are threatened, robbed, physically or sexually assaulted, or tragically even killed, while fulfilling the everyday requirements of their job. Whether you are on the job, on the road or at home, protect yourself, your co-workers, and clients by making some basic adjustments. Safety Rules for Realtors® and other Business Professionals • Ten-Second Rule. Often people find themselves in dangerous situations because they aren’t paying attention. During the course of your day, stop to assess your surroundings. Use 10 seconds to scope out your environment to spot and avoid danger. Make this a daily habit. • Know your prospects. Meet first-time prospects at your office or a public place. Tell them it is company policy to make a copy of a driver’s identification of all customers. Introduce that person to two other people in your office. Criminals are less likely to take action if they think they’ll be recognized. • Be Pro-Active. Create a tip-off code that can be used in a phone conversation with co-workers or family if you need help. For example, your distress code may be “red file.” If you’re in trouble, you would call your office and say, “Could you see if there’s a RED FILE on my desk?” The person on the phone would then know you are in danger and take action. Have a pepper spray dispenser easily accessible on your key chain at all times. Let your office and family know when, where, and with whom your appointments are and when you expect to return. Make it policy to check in every hour when with clients. If you don’t check in, the office can call you right away. • Don’t be too flashy. Wear conservative clothing and jewelry to avoid being a target for theft. Real estate and other sales professionals often market themselves with photos, which can be risky, as perpetrators have been known to scan photos looking for victims. Make sure photos are professional so that you don’t attract unwanted attention. Reveal no personal information in ads or conversations with customers. • Take the driver’s seat. Use your car when with clients. If a client insists on driving, let him take his own car and follow behind you. Lock the doors whenever leaving your vehicle to prevent criminals from sneaking in the car and lock doors before you begin driving to prevent an attack after you are inside the car. • Don’t get stranded. Keep your car’s gas tank filled. Also, keep a charged cell phone, a battery jumper, a spare tire, and a roadside emergency kit that includes a flashlight and flares in the car. • Keep an eye on the exit. Never walk into a room first. Allow potential buyers to explore areas of the home on their own, with you following behind to answer questions. Avoid escorting prospects into basements or other secluded areas, where you can become trapped. Position yourself between the customer and the exit. • Never say you’re alone. If you encounter an individual while working late at the office, never indicate that you are by yourself. Say something like, “My supervisor should be able to assist you.” Likewise, if you’re meeting a customer at a home for a showing, never say anything about the home being “vacant.” Make it seem as though other people may be there. Cheryl Houseman is the government affairs director for the Pocono Mountains Association of Realtors®. She served as the former chief of staff to Rep. Mario Scavello. Houseman can be reached at (570) 424-8846 or [email protected]. Pocono Business Journal will be creating a bi-weekly newsletter providing business updates and news on special events in the community. If you would like to be on our mailing list, please email [email protected]. 9lj`e\jj@eJ@>?K 8 cnXpj]XjZ`eXk\[YpjZ`\eZ\#I`ZbDlkZ_c\i# :<FXe[gi\j`[\ekf]9`fJg\ZkiX`eJkifl[j$ Yli^#ÔijkYifb\`ekfZ_\d`jkipYpnfib`e^]fi ?\`Zf:_\d`ZXcj`e;\cXnXi\NXk\i>Xg%8]k\iX dfm\kfXK\oXjZfdgXep#_\Y\ZXd\]iljkiXk\[Xk [f`e^fecpjXc\j#Xe[cfe^\[kf^\k`ekfk_\dfi\ i\nXi[`e^c`]\jZ`\eZ\j%@e(00+#I`ZbXe[:cp[\ NXcc`e^]fi[XZfcc\X^l\n`k_j`d`cXiXjg`iXk`fej Zfem\ik\[XZfdd\iZ`Xcg_fkf^iXg_`Z[Xibiffd kfXcXY%=`]k\\edfek_jcXk\i#k_\pZi\Xk\[k_\ Z_\d`jkipk_Xk9`fJg\ZkiXlj\jkf[Xp1gifm`[$ `e^ÈYl]]\ijXckjÉ\jj\ek`Xckfk_\gif[lZk`fef] YcfZbYljk\i[il^jlj\[kfZfdYXkZXeZ\i#:if_eËj [`j\Xj\#i_\ldXkf`[Xik_i`k`j#Xe[dXepfk_\ij% I`ZbDlkZ_c\i# Gi\j`[\ek:<F#9`fJg\ZkiX 9`fJg\ZkiX1 Gifm\e]fidlcX]fi jlZZ\jj1G<FGC< Kf[Xp#9`fJg\ZkiX#XZcfj\$be`knfibgcXZ\f] ]fikp$Ôm\_Xe[$g`Zb\[\dgcfp\\j#_Xji\Xc`q\[ jlZ_X[\^i\\f]jlZZ\jjk_Xk`k`jefnjg`ee`e^ f]]knfe\nZfdgXe`\j1Gif]\jj`feXcGifZ\jj DXeX^\d\ek#@eZ%Xe[9`f9l]]\iJfclk`fej#@eZ% È@_Xm\XcnXpj]\ck`k`jflii\jgfej`Y`c`kpkfZi\Xk\ ^ff[k_`e^j2n_\k_\i`k`jXik`jk`Znfib#jg`i`klXc ZfeZ\gkj&`ek\igi\kXk`fej#fiY`fcf^`ZXcYl]]\ij [f\jefkdXkk\i#ÉjXpjI`Zb%9`fJg\ZkiXËjZfdgc`XeZ\ jpjk\d\ejli\jZfdgc\k\kiXZ\XY`c`kpXe[XZZflek$ XY`c`kp%@e]XZk#9`fJg\ZkiX_Xj\m\ip[fZld\ek i\gi\j\ek`e^]flik\\ep\Xijf]YXkZ_gif[lZk`fe% P\kI`Zb`jefdfi\[\dXe[`e^f]_`jjkX]]k_Xe_\ `jf]_`dj\c]%È@e\\[\m\ipg\ijfeXk9`fJg\ZkiX \m\ip[Xp#É_\jXpj%ÈK_\pbefnk_\pXi\gXikf]X gcXekf^ifnY\pfe[n_Xkfk_\ijZXem`jlXc`q\%É Flkj`[\k_\cXY#I`Zb`jXZk`m\`ek_\Zfddle`kp XjGi\j`[\ek$<c\Zkf]k_\IfkXip:clYf]k_\ Jkifl[jYli^j#Xe[j\im`e^fek_\YfXi[jf]k_\ Dfeif\:flekpKiXejgfikXk`fe8lk_fi`kp#k_\8i\X 8^\eZpfe8^`e^ËjJlggfik]fiJ\e`fiJ\im`Z\j# k_\9liec\p=fle[Xk`feXe[k_\J_\idXeK_\Xk\i% 8g\ijfen_fZfej`[\ij_`dj\c]Yc\jj\[n`k_ ^ff[]i`\e[jXe[XZfd]fikXYc\c`]\#_\cffbj ]finXi[kfk_\]lcÔccd\ekk_Xkjli\cpc`\jX_\X[% ÈN\n`ccZfek`el\kfjlZZ\\[Y\ZXlj\n\_Xm\k_\ Y\jkg\fgc\#Xe[n\n`cc^ifnXkk_\Xggifgi`Xk\ iXk\kfd\\k`e[ljkipe\\[jXe[flifnefYa\Zk`m\j% K_`jgXikp_XjeËk\m\ejkXik\[%É G\fgc\#JlZZ\jj#Xe[=leÇ\XZ_jlggfikjk_\fk_\i%C`b\I`ZbDlkZ_c\iXe[k_\[\[`ZXk\[jkX]]f]9`fJg\ZkiX# <JJ8Y\c`\m\jk_XkYp]fZlj`e^fek_\j\m`kXcZfdgfe\ekj\m\ipfe\n`ej ÇA\]]>`cY\ik#M`Z\Gi\j`[\ek#:fdd\iZ`XcC\e[`e^ K_\i`^_knXpkfYXeb]fi pfliYlj`e\jj% 15 Pocono Business Journal | February 2008 FINANCES Protect Your Bottom Line in 2008 taxpayers in the 10% and 15% brackets (taxable income under $65,100 for married and $32,550 for singles). This is an exciting opportunity to create tax-free income with proper planning. More Than Money Gene Dickison Your business is a powerful tool for creating and growing your personal income and wealth. Increase its power by knowing the financial facts that leverage your ownership even more in 2008. What is your most valuable business asset? Your employees, of course, and that includes you. New for 2008 is the ability to add automatic enrollment to your 401(k). The 401(k) plans are proven to help businesses attract and retain talented employees. They also improve morale. Now you can have all your employees automatically enrolled in your plan by following some simple guidelines, which is good for them and good for business. Three new changes in the tax laws for 2008 can help your employees pay fewer income taxes: • IRA contribution limits are raised to $5,000 ($6,000 for age 50 or older). Many employees (or their spouses) will benefit from this increase. • Capital gains taxes have been eliminated for • Health Savings Accounts (HSAs) are more accessible in 2008 for many more employers and employees. HSAs can create significant tax savings by allowing employees to tax deduct many health care expenses and save for retirement at the same time. Two steps to bring more revenue through the door and ensure the life of your business itself: • Create strategic alliances with businesses that serve the same target markets you do. Offering two companies’ products to the same customers can increase the profitability of both companies with very little additional cost. Your possibilities are limited only by your creativity. • Create a Business Succession Plan to ensure your business has a life beyond your own. You want your company to go on, but so do your employees and customers. Give everyone the peace of mind they desire by designing (with a good business attorney) a plan to keep your business healthy even when you’re not. It will immediately improve employee morale and can be an effective advantage when communicated to your PrManAdJanMar_08 clients. These are just a few ideas to allow your business to better serve you, your employees, and your customers. Make the commitment to get good counsel from professionals who can assist you in implementing these actions steps. This time next year you’ll be reaping the rewards. Gene Dickison is the president of MtM Financial Group, LLC, hosts a weekly radio and television show called “More than Money,” and is on the board of the Pocono Mountains Chamber of Commerce. Gene can be reached at (866) 683-7007 or online at MoreThanMoneyOnline.com. “Making Connections Happen” For All Your Workforce Training and Recruitment Needs 570-620-2850 www.cwds.state.pa.us 11/28/07 9:50 AM Page 2 Nex t Co Reg hor ister t St Tod ay ng M ! ay 2 3 arti . 1151 Oak Street, Pittston, PA 18640 Phone: 570-655-5581 Fax: 570-654-5137 www.nepa-alliance.org First Industries Tourism Program NEPA Alliance provides direct loans to businesses employing less than 100 individuals in Carbon, Lackawanna, Luzerne, Monroe, Pike, Schuylkill & Wayne Counties. Tourism related businesses include: • Destination Sites (historic, heritage, cultural, sporting, amusement, nature, outdoor recreational or retail venues) • Hospitality (including lodging, restaurants, outdoor activity based businesses) • Other businesses that promote overnight visits in Pennsylvania “The Lehigh University program format offered me the confidence in leadership and ethics that are not only prescribed by the Project Management Institute, but also serve as valued behavior for interfacing with demanding internal and external customers.” Korwyn B. Christensen—Project Management Certificate, 06’ Technical Staff Member, Los Alamos National Laboratory • Blended delivery method combining online and on-campus • Prepares students for the PMP Exam in less than one year For more information, contact: John Wozniak at ext. 242 or [email protected] Dave Nat at ext. 243 or [email protected] lehigh.edu/projectmanagement Phone: (610) 758-5575 16 Pocono Business Journal | February 2008 LEGISLATIVE ROUNDUP Carbon Expo Seeks Sponsors and Exhibitors Lehighton - The Carbon County Chamber of Commerce is seeking corporate sponsorships for its 2008 Business Exposition on April 17 and April 18, 2008 from 3 p.m. – 8 p.m. at Penn’s Peak in Jim Thorpe. Corporate partnerships in the amount of $500 are being sought to help underwrite the Chamber’s projected expenses. In return for this support, sponsors will be mentioned as a corporate partner on advertising and literature that can include mailings, email, newspaper ads, radio and television ads, billboards, and a listing on the CCCC Business Expo Web site. In addition, corporate partners will be provided with a complimentary display booth at the Business Expo, and still ads from corporate partners will run continuously on the screens and monitors throughout Penn’s Peak during the event. Display booths are also available and cost $175 per space for CCCC members or $375 per space for non-CCCC members. A limited number of display booths are available for 501(c)3 non-profit organizations, schools, government agencies, etc. at a discounted rate. Each space is 8’ x 10’ and includes a table, two chairs, an ID sign and a waste basket. Electricity will be provided for each booth. Participants are encouraged to conduct their own respective door prize drawings. For more information, contact Carbon County Chamber of Commerce at (610) 379-5000 or [email protected]. To reserve a display booth space, forms can be downloaded at www.carboncountyexpo.org. Legislative Roundup Compiled by Debbie Burke Sen. Lisa Baker (R, 20) “As chair of the Senate Veterans Affairs and Emergency Preparedness Committee, I am working very hard to improve emergency management and response in Pennsylvania. When a complete breakdown of leadership from state officials stranded motorists and halted commerce last winter, my committee acted immediately to determine what went wrong. We held the administration accountable and forced the public safety cabinet to evaluate and revise its preparedness and response plans, improving the state’s ability to properly handle emergency situations. I am also working on several initiatives to support our first responders and improve public safety, including legislation to establish a 511 Travel Information Service and to increase the number of state troopers protecting rural and growing communities. Must-do items for 2008 include ensuring implementation of a statewide radio system for public safety personnel, strengthening security for our nuclear plants and other vital infrastructure, and enhancing fire and emergency management services.” Sen. Lisa M. Boscola (D, 18) “Make no mistake: un-capped electric prices will devastate family budgets and the bottom line of every small business. Electricity prices will force some industrial plants to eliminate jobs or close down. The ripple effect will result in higher prices for goods and services for everyone. That’s why I’ve drafted legislation to extend the rate caps and keep them in place until a real, competitive market develops in Pennsylvania. In the months ahead, I will fight to broaden the Energy Debate in Harrisburg to protect ratepayers from the massive rate increases that occurred in other states when electric rate caps expired. I will also propose that we move beyond basic utility restructuring and ensure reasonable and stable rates, least-cost procurement, and system reliability that includes energy resource diversification, distributed generation, and load management.” Sen. Patrick M. Brown (R, 16) “There is great concern that Pennsylvania is losing manufacturing and high-tech jobs – over 200,000 in the last two years – because of current laws that discourage investment. That is why as Chairman of the Senate Finance Committee I am proposing a bill called ‘The High-Tech & Manufacturing Stimulus Act’ to help Pennsylvania corporations which are currently paying Pennsylvania’s very onerous corporate net income tax (CNIT). This gradually adjusts the way corporate net income tax is assessed to eliminate increased taxation on new investment; and it phases out the Net Operating Loss Cap, which limits a company’s ability to grow once it becomes profitable. I am convinced that passage of the High-Tech & Manufacturing Stimulus Act will go a long way in making Pennsylvania more competitive against neighboring states. It will also encourage companies to increase both capital investment and employees in Pennsylvania.” Rep. Mike Carroll (D, 118) “Legislation I sponsored, H.B. 1422, would improve the state Department of Agriculture’s ability to enforce food safety regulations at retail food-service establishments. It would also standardize inspections and reporting across the state. Most cases of food poisoning are caused by improper handling, preparation or storage of food. Those errors should not be happening, and making inspections more uniform is a simple way for us to stop contaminated food from reaching our tables. The bill has passed the House and is currently under see ROUNDUP page 17 Great Wolf Lodge The “How-to” Experts on Corporate Meetings Pocono Mountains, PA Great Wolf Lodge is not just a meeting facility – it is a meeting destination! Set privately among the woodland oasis of the Pocono Mountains, Great Wolf Lodge is a full-service resort that provides the ideal place for corporate meetings. We cater to the overworked businessperson by offering a creative, one-of-a-kind team building destination. Whether your company is seeking a day of feel-good, get-to-know-one-another activities, or some hard-core physical or mental challenges, Great Wolf Lodge delivers with excellence. Come…learn from the wolf how to strengthen your pack! Call Today! 1.800.978.6303 [email protected] www.GREATWOLF.COM Great Wolf Lodge • 1 Great Wolf Drive • Scotrun, PA 18355 17 Pocono Business Journal | February 2008 LEGISLATIVE ROUNDUP ROUNDUP... cont. from page 16 consideration in the Senate Agriculture and Rural Affairs Committee.” Rep. Sandra Major (R, 111) “I am anticipating a very busy session of the General Assembly, which unofficially begins with the governor’s budget address early this month. I am looking forward to debating taxpayer-friendly alternatives to Gov. Ed Rendell’s plans for health care reform, public safety and energy. Members of the General Assembly who are pro-business and pro-jobs scored major victories in 2007 by successfully fighting Gov. Rendell’s efforts to spend, borrow and tax more. We were able to maintain priority programs while keeping spending under control.” Rep. Keith McCall (D, 122) “Thanks to a $40 million investment, business leaders in northeastern PA could be able to commute to lower Manhattan in .00007 of a second. ‘Wall Street West’ is going to build a fiber-optic network connecting us with Manhattan so we can have all the advantages of living in our area while still being in instant contact with the movers and shakers of the city. I was proud to fight for more than $15 million in state funding to supplement a mix of federal and private money for this network that will provide key business continuity, data recovery and replication to try and decentralize the nation’s financial industry for security and economic development. We want to attract more of the world’s leading telecommunications and financial institutions here to create high-tech, high-wage jobs. Our area is already home to a number of financial firms, and this initiative is essential to continue our advancement and economic growth. This plan saves money by improving New York’s already world-class financial market status with the data backup and saves money thanks to our low cost of doing business, as well as our competitive operational, energy and real estate costs, along with an educated, dedicated workforce.” Sen. Robert J. Mellow (D, 22) “While development of cellulosic ethanol is still in its infancy, I am working to make Pennsylvania a key player in its development, production and use. I have introduced a four-bill package that would invest over $71 million to reduce our reliance on foreign fuels, create new jobs and greatly improve Pennsylvania’s economic stake in this budding alternative energy industry.” Sen. Raphael J. Musto (D, 14) “I was pleased that the Senate was able to pass several important energy related bills before it recessed for the holidays. Special Session Senate Bill 1 will provide $650 million in funding to help develop alternative energy technologies and reduce energy consumption. This money will assist businesses, municipalities, and consumers. The Senate also passed Special Session Bill 36 which provides incentives for the use of alternative vehicle fuels. Both bills now await action in the House.” Rep. Mike Peifer (R, 139) “Our growing area - Pike, Monroe and Wayne Counties - is getting hammered by underfunding of schools, roads and other infrastructure. Because of the hold harmless provi- sion in education, areas that are seeing population booms do not receive the education funding and block grants they need to keep up. We must remember, our students become our workers, and education is the key. Overburdened agencies are being forced to find new sources of revenue locally because the state and federal government do not step to the plate and fund all of the mandates they hand down. The counties I represent simply are not getting the state funding they need. This must change in Harrisburg.” Sen. James J. Rhoades (R, 29) “The General Assembly has taken a number of steps in recent years to stimulate the economy and promote job growth, but we must continue to provide a business-friendly environment in the state to ensure that our state can continue to prosper in the future.” Rep. Mario M. Scavello (R, 176) “I have been a steadfast advocate for the environment during my years of public service, so I was a vigorous supporter of the compromise that enabled financing for the Hazardous Sites Cleanup Fund to continue without interruption. If an agreement was not reached, many important projects would have been shut down before completion, causing workers to be laid off and cleanup operations to lose revenue. Continuing the program will ensure that our environment stays healthy and green. This program dovetails well with Department of Environmental Protection recycling grants to local communities, which promote the re-use of recyclable trash, help create jobs in the recycling industry and decreases waste disposed at landfills.” Rep. John J. Siptroth (D, 189) “For many people, January is the opportunity for new beginnings or resolutions. In Harrisburg, February provides a similar occasion with the annual budget address. This year House Democrats, myself included, are renewing our efforts to increase access to effective health care. While a challenging endeavor, I vow to consider this topic from both the employer and employee perspectives. After all a healthy Pennsylvania population leads to a healthy workforce and economy.” Rep. Edward G. Staback (D, 115) Lackawanna/Wayne “The House Democrats are proud to work on an energy package that will help residents and businesses reduce our reliance on foreign oil by investing in alternative and cleaner energy sources, providing incentives to encourage energy efficiency and supporting conservation initiatives. The energy package is now the focus of public hearings later this month and I expect to vote this month or in March.” The Annual PBJ “Green List” is coming! In our April issue, Pocono Business Journal highlights the top ten firms throughout the Pocono region that have demonstrably impacted our environment for the better. We seek businesses that are truly stewards of the environment, with programs to minimize waste, re-use resources, and encourage employees to be more environmentally responsible. Each of the top entries will be featured in a mini-profile and receive a certificate from PBJ, along with a complimentary subscription. Please send all nominations to [email protected]. Nominations are due March 1. Look for criteria and other details online at www.pbjonline.com 18 Pocono Business Journal | February 2008 BUSINESS BRIEFS WHO’s WHO BENEDETTO DEMAREST DEYOUNG FARRINGTON FEINMAN GALLAGHER GALLUCCI GEORGE HALAS HENDRICKSON KWAWAJA LALLEY PRIMROSE SCHULDENFREI SHEPTAK SHIMKO SIMMONS SZOSTAK Behr - Todd Behr, associate professor of economics at East Stroudsburg University, attended the 20th anniversary celebration of the Center for Rural Pennsylvania, a legislative agency of the Pennsylvania General Assembly, in Harrisburg. Bello - Christopher Bello received East Stroudsburg University’s Dr. Martin Luther King, Jr. for ESU Faculty, Staff, Administrator or Student. Bello is the advisor to the ESU Campus Activities Board and works with the students and faculty to organize and coordinate many of the educational, social and cultural programs that take place on campus throughout the year. Benedetto - Vince Benedetto, president of Bold Gold Media Group, has been announced as the 2007 Wayne County Chamber of Commerce Business Person of the Year. He was honored at the Chamber’s Annual Membership Meeting last month at Ehrhardt’s Waterfront Resort. Bold Gold Media Group, whose main office is in Honesdale, owns and operates eight radio stations in northeast Pennsylvania and Sullivan County, NY. Burke - Penn’s Northeast has hired Bob Burke for the position of economic development specialist. Burke’s main initiatives include identifying, pursuing and generating new business opportunities for Northeastern Pennsylvania. Prior to working with Penn’s Northeast, Burke worked in higher education administration and has experience in the consumer finance and mortgage industries. Christofides - Dr. Constantinos Christofides, distinguished professor of economics at East Stroudsburg University, attended the 20th anniversary celebration of the Center for Rural Pennsylvania, a legislative agency of the Pennsylvania General Assembly, in Harrisburg. Demarest - Carol Demarest of Bushkill has successfully completed the course to become an Accredited Buyer Representative (ABR). She works at the Bushkill office of Wilkins & Associates Real Estate Inc. Demarest completed the course through the Pocono Mountain Association of Realtors®. The course provides agents with the tools and skills needed to professionally represent the buyer in a real estate transaction. DeYoung - Annetta DeYoung has retired from her post as executive director of the Wayne County Chamber of Commerce. She has served in this capacity since 1988. During her tenure membership increased 60% and new programs and benefits have been added for members. Farrington - David Farrington of Solution Pro was inducted as the first vice president of the Pike County Builders Association. Feinman - Jason Feinman, a Realtor® with Weichert, Realtors® - Acclaim, has earned the nationally recognized e-PRO Internet Professional certification, currently held by fewer than 1% of real estate professionals nationwide. E-PRO is the official technology certification program of the National Association of Realtors®. Fish - Gina B. Fish of Stroudsburg has successfully completed the course to become an Accredited Seller Representative (ASR) at Wilkins & Associates Real Estate Inc. Fish works in the Stroudsburg office and joined the company two years ago. The course provides agents with the tools and skills needed to professionally represent the seller in a real estate transaction. branch locations. He joined Wayne Bank in February 1998 as assistant vice president. Gallagher - Peter Gallagher was installed as president of Pocono Builders Association for a term of one year. Gallagher is general manager of Liberty Homes in Pocono Lake. He has been with Liberty Homes since 1999 and served as a PBA board member, treasurer, secretary and first vice president. He has also chaired the finance and government affairs committees. Master - Dr. Terry Master, professor of biological sciences at East Stroudsburg University, along with three graduate students, recently attended and participated in an international meeting of the Waterbird Society in Barcelona, Spain. Gallucci - Al Gallucci of East Stroudsburg is part of the 25 person DUCTZ National Service Team that began work in early November restoring the indoor air quality of the Memorial Union at Arizona State University following a fire that caused thousands of students and faculty to evacuate. Gallucci and other members of the team mobilized in one day to begin the restoration and worked through the end of December. Gallucci has been in the HVAC business for over 15 years and recently opened Ductz of the Poconos. George - Local artist and Honesdale resident Jeff George was awarded the Wayne County Chamber of Commerce Community Achievement award for 2007 at the Chamber’s Annual Dinner. George began working at Highlights for Children as a staff artist in 1979 and left in 1996 to open his own company, Jeff George Design. Halas - Sandy Halas of Wayne Bank has been promoted from wealth management investment officer to assistant vice president. She started working at Wayne Bank in 2001 as a trust specialist. Hendrickson - Donna Nacarlo Hendrickson has been appointed as a sales associate at Coldwell Banker Phyllis Rubin Real Estate’s Stroudsburg office. She joins CBPRRE from Keller Williams Realty and is a member of Pocono Mountains Association of Realtors®. Hutchins - Robert Hutchins, vice president of Centennial Homes in Blakeslee, has been elected northeast regional vice president of the 10,000-member Pennsylvania Builders Association. Hutchins will serve on the 250-member board of directors, and he will be responsible for overseeing the association’s activities to ensure it is properly representing and addressing the needs of the building industry. Hutchins served as northeast legislative officer in 2007. James - Gina-Marie James, PTA, M.S.Ed. has joined Riverside Rehabilitation Centers in East Stroudsburg as a physical therapy assistant. James treats physical therapy patients with orthopedic injuries, sports injuries, work injuries, arthritis, sprains and strains, neurological disorders and post-surgery patients. Khawaja - Amna Khawaja has been appointed as a sales associate at Coldwell Banker Phyllis Rubin Real Estate’s East Stroudsburg office. She joins CBPRRE from Keller Williams Realty and is a member of Pocono Mountains Association of Realtors®. LaBar - Donna LaBar, a long-time Wayne County Chamber of Commerce board member, takes over as executive director of the Chamber. Lalley - Kelley Lalley of Wayne Bank has been promoted to vice president. Lalley is the Honesdale regional manager and oversees the Honesdale, Willow Avenue and Lakewood Meyers - Dr. Ronald Meyers, professor of English at East Stroudsburg University, presented a paper titled “I.B. Singer’s Place in the Constellation of Twentieth Century Literature Alongside William Faulkner and James Joyce” to the American Professors of Yiddish at the annual meeting of the Modern Language Association. Murray - Bill Murray of Wayne Bank was inducted as the secretary of the Pike County Builders Association. Neelakantan - Dr. Pats Neelakantan, professor of economics at East Stroudsburg University, attended the 20th anniversary celebration of the Center for Rural Pennsylvania, a legislative agency of the Pennsylvania General Assembly, in Harrisburg. Persia - Dr. Margaret Persia, assistant professor of hotel, restaurant, and tourism management at East Stroudsburg University, organized and hosted the first-ever East Coast Travel & Tourism Student Conference last fall. The event was the first of its kind to bring together students in travel and tourism programs from four-year universities, business schools, and community colleges with industry professionals to discuss business trends and employment opportunities in the field. Pierce - Bob Pierce of Davis R Chant Realtors® was inducted last month as the president of the Pike County Builders Association. Pierce will attend the 2008 National Association of Home Builders International Builders Show this month. He has served as vice president and was on the Board of Directors of the PCBA before becoming president. Primrose - Christina Primrose has been awarded the Realtor of the Year award by the Pocono Mountains Association of Realtors® at its annual Installation of Officers. She will serve her third term as treasurer at the local level. She is an associate Broker and partner with RE/MAX of the Poconos and has been licensed for over 26 years. Reardon - Colleen Reardon has been promoted to regional coordinator of the Pennsylvania Business Retention and Expansion Program, managed by Penn’s Northeast. She previously served as regional marketing manager for the organization and will continue to retain the responsibilities of her former position. Reardon was selected to replace Penny Cannella as regional coordinator, following Cannella’s promotion to the position of Penn’s Northeast president. Sacci - Sylwia Sacci of Effort, a Realtor® at the Brodheadsville office of Wilkins & Associates Real Estate, has passed the exam and met the qualifications to become an associate Broker. In the four years since joining Wilkins & Associates, Sacci has ranked in the Top 10 agents in the company for the last three years, was Outstanding Salesperson for the past two years and was the Rookie of the Year in her first year. She is a member of the National Realtors® Association and has an Associate Buyers Representative certification. 19 Pocono Business Journal | February 2008 BUSINESS BRIEFS WHO’s WHO Schleiker - Brenda Schleiker, a 14-year custodial supervisor of East Stroudsburg University, was inducted into the Ardath E. Houser Chapter of the National Residence Hall Honorary, which recognizes staff members who have shown exceptional leadership in the advancement of the residence hall program. town Center, Jacob Stroud Board and East Stroudsburg University’s Dept. of Recreation & Leisure Service Mgmt. Advisory Council. She is also a Board Trustee of the Pocono Environmental Center as well as a member of the Mattioli Main Street Project Committee and Land Use Transportation Economic Development Steering Committee. Schuldenfrei - Patti Schuldenfrei has been appointed executive assistant for marketing and sales at Creative Energy Options, Inc. in White Haven. Schuldenfrei joined the company in November after participating in a session of CEO’s flagship program, Total Leadership Connections™. Schuldenfrei will focus on brand development and marketing communications for CEO, including Web site design, public relations, and creation of sales and training materials. Shimko - Herbert, Rowland & Grubic, Inc. has hired Steve Shimko, P.E., P.L.S., as regional manager of the Transportation Service Group in its Dunmore office. He will be responsible for overseeing all roadway, bridge and traffic engineering projects completed by the firm in northeastern Pennsylvania. Prior to joining HRG, Shimko served as a district executive for PENNDOT. Sheptak - Mathilda Harrison Sheptak has been appointed by Governor Edward G. Rendell as the Pocono Mountains Visitors Bureau’s deputy executive director. Sheptak is an active member of the Travel Industry Association of America, Pennsylvania Environmental Council, Pennsylvania Down- Simmons - C. Matthew Simmons, a five-year resident director of East Stroudsburg University, was inducted into the Ardath E. Houser Chapter of the National Residence Hall Honorary in November, which recognizes staff members who have shown exceptional leadership in the advancement of the residence hall program. Szostak - Paul Szostak of LTS Builders was inducted last month as the second vice president of the Pike County Builders Association. Terziev - Realtor® Milko Terziev has been announced by Weichert, Realtors® - Acclaim as the new addition to the Brodheadsville sales team. Terziev specializes in residential and commercial sales serving the Pocono Mountains, Lehigh Valley and surrounding areas. Worthington - W. Andrew Worthington received East Stroudsburg University’s Dr. Martin Luther King, Jr. Community Member Award . Worthington joined Bushkill Group, Inc. as general counsel in 1997, and became president/CEO in 1999. In 2006, he and his executive committee purchased the company, then known as Resorts USA Inc., from its former parent company, Rank Group PLC. Zernhelt - Bill Zernhelt of Sussex Bank was inducted last month as the treasurer of the Pike County Builders Association. WHAT’s WHAT Higgins Development Partners, a Chicago-based real estate developer, recently purchased 85.54 acres at Arcadia North Business Park in Coolbaugh Township, Monroe County, from Bethlehem-based developer Arcadia Properties, LLC. The property can accommodate a warehouse/ distribution center as large as1.4 million square-feet, which Higgins will market on a build-to-suit basis. The owners are planning a first-class warehouse/distribution facility for the site. Bankers First Mortgage, Inc. in Tannersville has offered to pay one family’s monthly mortgage in 2008. Homeowners will be given the opportunity to tell their story; why they should have their mortgage paid for that particular month. An independent committee will choose one family each month, and Bankers First Mortgage will make the principal interest, tax and insurance payment directly to the bank. Twelve families will be chosen in 2008, one each month. CruiseOne, part of the world’s largest cruise retailer that started up in 1992, now has a presence in the Poconos. In January, the company opened a new office in Brodheadsville, headed by West End resident Karen Clark. Clark works with corporate clients throughout the Pocono region coordinating “Meetings At Sea” as well as cruise benefits to qualified employers to assist with employee retention and recognition. East Shore Lodging of Hawley was recently re-certified into the Pocono Mountains Visitors Bureau’s Quality Assurance Program. East Shore Lodging scored over 90% at each inspection since joining the program in 1999. The facility, which overlooks Lake Wallenpaupack, is owned and operated by Bridget and Steve Gelderman. The Pennsylvania State System of Higher Education’s (PASSHE) Board of Governors has given approval to East Stroudsburg University of Pennsylvania’s Athletic Training Department to offer a Master of Science degree with a major in Athletic Training. The Master of Science in Athletic Training is a 13-month, 35 credit program which includes a mix of traditional classroom and laboratory instruction as well as innovative distance education offerings. Blue Cross of Northeastern Pennsylvania (BCNEPA) has joined forces with East Stroudsburg University and Northampton Community College’s Monroe County campus to relieve the nursing shortage. As part of a statewide effort led by the Pennsylvania Higher Education Foundation (PHEF), Blue Cross is providing more than $14,660 in scholarships to students studying nursing at these two schools. BCNEPA’s pledge to nursing education comes at a time when local doctors and hospitals are coping with a significant shortage of nurses. Statewide, Pennsylvania needs more than 17,000 nurses by 2010 to meet an increasing demand for these specialized medical professionals. Businessman Thomas Loughery of Jim Thorpe has started up a company called EasyHandsFree with a goal of increasing driver safety without removing drivers’ ability to communicate. EasyHandsFree installs high-quality Bluetooth hands-free systems throughout the Mid-Atlantic region. Once installed, calls come through the car’s stereo speakers. Many new vehicles have a hands-free option available; EasyHandsFree offers retrofits for almost any new or used vehicle. The company has a crew of mobile installation engineers which travels to a client’s location and completes an installation in about an hour. than $500,000 to benefit St. Jude Children’s Research Hospital. The former Fife and Drum Motor Inn on Terrace Street in Honesdale has been renovated and renamed Delaware and Hudson Hotel. Improvements at the hotel include new beds and bedding, new personal heating, ventilation and air conditioning units, new windows and carpeting, granite vanities, new phones and Wi-Fi Internet connection. The property also has a restaurant facility that has a hand-laid stone patio and upper terrace. Owner Steve Putzi is seeking a restaurateur to open a fine or casualstyle dining facility to complement the new hotel. SCORE has changed its tagline from “Service Corps of Retired Executives” to “Counselors to America’s Small Business”. The change was recently made because of the number of volunteers who are not retired. SCORE, founded in 1964, is a nonprofit association dedicated to entrepreneur education and the formation, growth and success of small business nationwide. Geisinger Center for Health Research has joined the Cardiovascular Research Network, comprised of many of the top healthcare organizations in the country, to study the prevention, management and long-range effects of cardiovascular disease. The network will study patients with cardiovascular disease from communities across the country over a long period of time to find ways to improve the efficiency and effectiveness of care delivery. The fourth session of Leadership Pocono took place at the Pocono Record in December. The class had the opportunity to interact with Pocono Mountains Media Group/Pocono Record professionals Jim Maxwell, President/Publisher; Bill Watson, Executive Editor; Marta Gouger, Online Mapping Editor; and Susan Koomar, Sr. Managing Editor. Other presenters included Chuck Seese, DJ at 93.5/WSBG; George Roberts, George Roberts Productions LLC; and Marynell K. Strunk, Publisher/ Editor-in-Chief of the Pocono Business Journal. The Pike County Commissioners have announced the launch of www.DiscoverPikePA.com. This initiative is funded by the room excise tax implemented in 2005. The comprehensive Web site offers visitors one-stop shopping for planning a trip to Pike County. Visitors can research accommodations, area activities, cultural events, outdoor recreation and more. The Web site also includes an interactive map and a trip itinerary builder, and it is the only Web site in the county completely dedicated to tourism. The October 2007 BG US Challenge, presented by Fortune and hosted by the Pocono Mountains Convention and Visitors Bureau, has been rated as an overwhelming success. The Challenge brought 220 participants comprising 44 teams from 28 leading global companies to the region, and, with that, created a greater awareness of what the Pocono Mountains has to offer. The event raised more Sanofi Pasteur employees delivered truckloads of gifts, non-perishable food items, and supermarket gift cards to the Mount Pocono Head Start office, a division of Pocono Services for Families and Children (PSFC). The “Adopta-Family” holiday drive marks the thirteenth year of the vaccine manufacturing company’s holiday tradition. Hundreds of employees gift-wrapped and donated the items included on the wish lists of 31 Head Start families. Sculpted Ice Works, Inc. is expanding and has moved to its new Lakeville location on Route 590, Paupack Township. Planned for the new location is a factory tour and ice harvesting museum, which will showcase the area’s ice harvesting history and allow the public to view the modern production of ice blocks and creation of ice sculptures. The company has been in business since 1999 and currently produces 1250 clear ice blocks per month, placing it second in production of clear carving ice blocks in the U.S. and third in North America. The Sherman Theater, located in downtown Stroudsburg, announced its transition to a 501(c)3 nonprofit organization and officially launched its capital campaign. Funds raised will be used for the acquisition and expansion of the regional arts center Tobyhanna Army Depot personnel have created a realistic training tool for TOC field service representatives. A Tactical Operations Center (TOC) training facility in the form of a tent has been made available for training field service representatives (FSRs) at Tobyhanna Army Depot. The tent serves as a realistic training tool and has all the equipment a TOC would have, including a generator and an environmental control unit, as well as the TOC equipment. The seventh office of Wilkins & Associates Real Estate Inc. is opening in Gouldsboro. The North Pocono office will serve Gouldsboro, Moscow, Daleville, Thornhurst and surrounding areas. The office will be in the same building as Eagle Lake Realty on Route 435 in Gouldsboro and will open with Realtor® Judi Moniz and Associate Broker Kathy Skillman”. Please send all press releases for consideration to [email protected] 20 Pocono Business Journal | February 2008 FOCUS LIST IT FIRMS Schools Address Phone/Fax Web Site Services Contact Access Office Technologies 1070 West Main Street Stroudsburg, PA 18360 570-421-0648 570-424-7361 www.accessoe.com Networking, software support, hardware maintenance, research, design and consulting Jim Becker, President/ CEO Bélon Research & Practice 820 Coal Street, Lehighton, PA 18235 610-377-7874 888-509-9603 www.belon-rp.com Security seminars, security policy development Dr. Barbara Bélon, President and CEO Computer Troubleshooters P.O. Box 1083 Effort, PA 18330 570-620-2808 www.ctstroud.com Hardware setup/upgrade, consulting, Internet/email setup, virus protection, Internet security Richard McAllister DTR Technology RR #1, Box 117 Scotrun, PA 18355 570-839-1202 www.dtrtechnology.com Desktop, browser, mobile and office applications Dan Rowe, President/ CEO E.J. Zipp Computer 973 Mahoning Mt. Rd. Lehighton, PA 18235 610-379-9555 www.ejzipp.com/ PC upgrades, repairs, and custom built high performance machines. Edwin J. Zipp Lois Hollopeter, President Hollotek Solutions 170 Green Forest Lane Lehighton, PA 18235 610-379-9121 610-379-9122 www.hollotek.com Custom Software Application Development, Specialized Technology Services to perform specific technical tasks, including Network Engineering, Graphics Design and Desktop Publishing Peak Performance Computers P.O. Box 126, Effort, PA 18330 570-237-5869 www.peakpcs1.com Hardware, software, networking Jim Connor, President and CEO Jack Fraker Salsa Technologies Penn Forest Township Jim Thorpe, PA 18229 570-325-3355 www.salsatech.net Designing, building and servicing highly-available data network solutions (LAN & WLAN) for home offices, small business and the enterprise T.R. Technology Solutions 1 Export Lane, Archibald, PA 18403 (with office in Scotrun) 570-803-0535 www.trtechsolutions.com Remote Network Monitoring Services, Preventative Server Maintenance, Service Contracts Don Webster, President 570-491-2959 570-491-4868 N/A Computer sales and service Jerry Nolte, Owner Pennsylvania Avenue TriState Computer Centre, Ltd. 103 Matamoras, PA 18336 Disclaimer: If your company is located within Carbon, Monroe, Pike and Wayne in northeastern Pennsylvania and was not included in the listing, please contact Pocono Business Journal so we can ensure it is included in future editions of this focus list. Contact PBJ for Ad Rates. POCONO www.pbjonline.com www.pbjonline.com Regional Business News & Resources e-mail: [email protected] Center for Professional Training and Development Improve your skills )NTRODUCINGå7AYNEå-EMORIALSå.EWå %-%2'%.#9å$%0!24-%.4å0HYSICIANå'ROUPå ER-One 7!9.%-%-/2)!,(/30)4!, !N!FFILIATEOF7AYNE-EMORIAL(EALTH3YSTEM)NC !LWAYSåONåDUTY ååååååååååWWWWMHORG Advance in your current position Train for a new career Training Tomorrow’s Workforce Today (570) 941-7582 Pocono Business Journal | February 2008 21 CALENDAR OF EVENTS February 1 BNI Shawnee-on-Delaware, 7:00 a.m. - 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 for more information. Computer Basics, 9:00 a.m. - 10:00 a.m.; Employer Website, 3:00 p.m. - 4:00 p.m., held at the PA CareerLink in Tannersville. Call (570) 6202850 or visit www.cwds.state.pa.us for more information. Customer Service, University of Scranton’s Center for Professional Training and Development, 9:00 a.m. – 1:00 p.m. Cost: $95. Includes materials. Call (570) 941-7582 for more information. February 2, 16, and March 1, 15, and April 5, 19 SHRM 2007 Learning System, HR Management, University of Scranton’s Center for Professional Training and Development, 9:00 a.m. – 3:00 p.m. Cost: $1500 for SHRM members; $1650 non-members. Includes materials. Call (570) 941-7582 for more information. February 4 White Haven Chamber of Commerce Monthly Meeting, 7:30 p.m. Charlie Weaver’s on Tunnel Road, White Haven. Email [email protected] for more information. Quality Essentials, Northampton Community College’s Learning Connection; continental breakfast 7:30; program runs 8:00 a.m. - 4:30 p.m. Cost: $315. Covers key concepts behind quality movement. Call (610) 861-5064 or email [email protected] for more information. Résumés & Cover Letters, 9:00 a.m. – 11:30 a.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. Brown Bag Monday, 12:00 noon, Carbon County Chamber of Commerce, 110 North Third Street, Suite 216, Lehighton. Informal lunch with CCCC management. Reservations are required. Call (610) 3795000 for more information. February 5 Executive in Residence Program, East Stroudsburg University College of Business, Management and Economics; 9:00 a.m. - 4:00 p.m. Cost: free. Program brings senior executives from major business enterprises to campus to share their perspectives on leadership and what it takes to succeed. Presented by executives of Just Born, Inc. Course includes variety of modules throughout the day. Contact Dr. Alla Wilson, Interim Dean of the College of Business, Management and Economics, at (570) 422-3589 for more information. Intro to CareerLink Services, 10:00 a.m. – 11:00 a.m.; Interview Basics, 12:00 noon – 1:30 p.m.; Salary Negotiation, 1:30 p.m. – 2:00 p.m.; Website Enrollment, 3:00 p.m. – 4:00 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. Lehighton Area Council Board of Directors meeting, Carbon County Chamber of Commerce, 5:30 p.m., held at Lehighton Borough Annex, 110 North Third Street, Suite 201, Lehighton. Call (610) 377-2191 for more information. February 5 and 6 Six Sigma Yellow Belt Certification, Manufacturers Resource Center, 125 Goodman Drive, Bethlehem. 8:00 a.m. - 5:00 p.m. Cost: $600, includes meals/refreshments and all materials. Designed to provide broad understanding of Lean and Six Sigma methodologies. Participants learn Lean Enterprise, Six Sigma and includes individual and team exercises. Call (610) 758-4588 or email [email protected] for more information. February 5 - February 7 Multi-Craft Maintenance Training Program, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 8:00 a.m. - 2:30 p.m., NEPIRC training facility, 75 Young Street. Hanover Industrial Estates, Wilkes-Barre. Cost: $895 includes food services, manuals, and certificates. Course covers how to keep critical systems up and running and is designed to help maintenance technicians work safely and effectively; plus facts and myths of electrical safety. Students must bring a multimeter to class. Call (570) 819-8966 for more information. Multi-Craft Maintenance Training Program, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 3:00 p.m. - 9:30 p.m., NEPIRC training facility, 75 Young Street. Hanover Industrial Estates, Wilkes-Barre. Cost: $895 includes food services, manuals, and certificates. Course covers how to keep critical systems up and running, and is designed to help maintenance technicians work safely and effectively; plus facts and myths of electrical safety. Students must bring a multimeter to class. Call (570) 819-8966 for more information. February 6 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call (570) 296-7176 for more information. LeTip Weekly Meeting J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email [email protected] for more information. Career Exploration, 9 a.m. – 2:30 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 7 BNI Bartonsville, 7:00 a.m. - 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call (570) 237-5869 for more information. Web site Enrollment, 8:00 a.m.–10:00 a.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. Pesticide Applicator Certification Examinations, Penn State Cooperative Extension, 8:30 a.m. - 12:00 noon. To register for the exam, call February (570) 421-6430. For inquiries, call Chris Santore at the PA Dept. of Agriculture at (570) 836-2181. Penn-Kidder Area Council Chamber Meeting, 7:00 p.m. – 7:30 p.m., Hickory Run Tavern& Restaurant, Rt. 534. Call (610) 377-2191 for more information. February 7 - 8 ISO 9001:2000 Internal Auditor Training, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 8:00 a.m. Registration Day 1; course runs 8:30 a.m. - 4:30 p.m., NEPIRC training facility, 75 Young Street, Hanover Industrial Estates, Wilkes-Barre. Cost: $500 includes materials, continental breakfast, lunch and afternoon snack. Interactive workshop covers introduction to audit system, principals of planning and controlling audits, developing checklists. Students should be familiar with ISO 9001:2000 although this is not required. Call (570) 819-8966 for more information. February 8 BNI Shawnee-on-Delaware, 7:00 a.m. - 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 for more information. Accounting for Non-Accountants, University of Scranton, Center for Professional Training and Development, O’Hara Hall, 1st floor. 9:00 a.m. - 1:00 p.m. Cost: $95. Call (570) 941-7582 for more information Résumé Critique, 9:00 a.m. – 12:000 noon; Employer Website Assistance, 3:00 p.m. – 4:00 p.m. Held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 11 1-on-1 Résumé Assistance, 9:00 a.m. – 12:00 noon, held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. Brown Bag Monday, 12:00 noon, Carbon County Chamber of Commerce, 110 North Third Street, Suite 216, Lehighton. Informal lunch with CCCC management. Reservations are required. Call (610) 3795000 for more information. Business Card Exchange, Greater Pocono Chamber of Commerce, held at KNBT Bank, Route 209, Brodheadsville, 5:00 p.m. – 7:00 p.m. Cost in advance: $10 Chamber members, $20 non-members; cost at the door: $15 Chamber members, $25 non-members. Call (570) 421-4433 for more information. February 11 - April 21 Real Estate Fundamentals & Practice, University of Scranton, Center for Professional Training and Development, O’Hara Hall, 1st floor. Mondays and Wednesdays, 6:00 p.m. - 9:00 p.m. Cost: $385 includes textbook. Call (570) 941-7582 for more information February 11 - May 9 Six Sigma Black Belt Training, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 8:00 a.m. - 5:00 p.m., NEPIRC training facility, 75 Young Street, Hanover Industrial Estates, WilkesBarre. Course is a 4-week program which runs Monday through Friday starting week of February 11 - February 15 (call for remaining weeks). Cost: $5000. Course concludes with a training certificate of completion. Covers process improvement. Students must bring their own laptops and have Minitab preloaded. Call (570) 819-8966 for more information. February 12 Carbon County Chamber of Commerce Expo Committee Meeting, 7:30 a.m., Beacon 443 Diner. Call (610) 377-2191 for more information. Intro to CareerLink Services, 10:00 a.m. – 11:00 a.m.; Mock Interviews, 1:00 p.m. – 2:00 p.m.; Web site Enrollment, 3:00 p.m. – 4:00 p.m. Held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www. cwds.state.pa.us for more information. Greater Pocono Chamber of Commerce Women in Business luncheon, 12:00 noon, Pocono Inne Town, Stroudsburg. Annual Holiday Luncheon, sponsored by Tish Leizens of Our House Publications. Cost: $13 Chamber members, $16 non-members and walk-ins. Call (570) 421-4433 for more information. Palmerton Area Council Meeting, 12:00 noon, Carbon County Chamber of Commerce conference room, Lehighton. Call (610) 377-2191 for more information. February 12 - 13 Boiler Fundamentals, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 8:30 a.m. - 3:00 p.m., NEPIRC training facility, 75 Young Street, Hanover Industrial Estates, Wilkes-Barre. Cost: $695 includes food services, manuals and certificates. Course covers common boiler components, principles and concepts used in boiler systems. Call (570) 819-8966 for more information. February 12, 14, 19, 21, 26, 28, and March 4, 6 APICS/CPIM Master Planning of Resources, University of Scranton, Center for Professional Training and Development, O’Hara Hall, 1st floor. Tuesdays and Thursdays, 6:00 p.m. - 9:00 p.m. Cost: $400 members, $490 non-members. Includes text. Call (570) 941-7582 for more information. February 12 - 28 Blueprint Reading, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), 8:30 a.m. - 11:30 a.m. spread over four dates. NEPIRC training facility, 75 Young Street, Hanover Industrial Estates, Wilkes-Barre. Cost: $450 includes food services and certificates. Course covers all aspects of blueprint reading and enables participants to interpret designs for processing and manufacturing. Call (570) 819-8966 for more information. February 13 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call (570) 296-7176 for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email ruonpar@ verizon.net for more information. Website Enrollment, 8:00 a.m. – 10:00 a.m.; Find a Job You’ll Love! 9:00 a.m. - 12:00 noon, held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. The First Step: Starting Your Business, University of Scranton Small Business Development Center, held at Mt. Pocono Mount Pocono Municipal (Borough) Building, 303 Pocono Boulevard, Mount Pocono. 10:00 a.m. – 12:00 noon. Designed for individuals who have an interest in small business entrepreneurship or who would like to learn more about the basic business start-up process. Topics include common start-up registrations, licenses, business structure, taxation, research tools, the business plan, and local resources. Cost: $10. Call (800) 8297232 or Lisa Hall at (570) 941-7588 for more information. February 14 BNI Bartonsville, 7:00 a.m. - 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call (570) 237-5869 for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. to 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email ruonpar@ verizon.net for more information. Website Enrollment, 9:00 a.m. – 11:00 a.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 15 BNI Shawnee-on-Delaware, 7:00 a.m. - 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 for more information. Monthly Breakfast, Greater Pocono Chamber of Commerce, Pocono Inne Town, Stroudsburg, 7:30 a.m. Sponsored by CEO Space, Special Program to be announced. Cost in advance: $10. Chamber members, $14. Non-members, in advance. Cost at the door: $12. Chamber members, $18 non-members. Call (570) 421-4433 for more information Computer Basics, 9:00 a.m. – 10:00 a.m.; Employer Website Assistance, 3:00 p.m. – 4:00 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 18 Brown Bag Monday, 12:00 noon, Carbon County Chamber of Commerce, 110 North Third Street, Suite 216, Lehighton. Informal lunch with CCCC management. Reservations are required. Call (610) 3795000 for more information. Class A Truck Driving Instruction, Northampton Community College, held at Pocono Mountain Corporate Center East, Tobyhanna. Eight-week course. Cost: $3580, but students who qualify for training through USDOT and Federal Motor Carrier Safety Administration grants will only be required to cover the cost of a CDL permit and HazMat Security Threat Assessment fee (approximately $120). Call Cindy Woodling at (570) 839-2778 for more information and criteria for grant eligibility. February 18 – May 2 Six Sigma Black Belt, Manufacturers Resource Center, 125 Goodman Drive, Bethlehem. 8:00 a.m. – 4:00 p.m. Total nine classes; call for specific dates. Cost: $6500, include Minitabs software, lunch, materials. Call (610) 758-4588 or email [email protected] for more information. February 19 Intro to CareerLink Services, 10:00 a.m. - 11:00 a.m.; Interview Basics, 12:00 noon – 1:30 p.m.; Salary Negotiation, 1:30 p.m. – 2:00 p.m.; Web site Enrollment, 3:00 p.m. – 4:00 p.m. Held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. Lehighton Area Council meeting, Carbon County Chamber of Commerce, 5:30 p.m. Location: TBA. Call (610) 377-2191 for more information. February 20 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call (570) 296-7176 for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email ruonpar@ verizon.net for more information. Website Enrollment, 8:00 a.m. – 10:00 a.m.; 9:00 a.m. – 2:30 p.m. Career Exploration, Held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. Carbon County Chamber of Commerce Networking Mixer, 5:00 p.m. – 7:00 p.m., Kelly’s Irish Pub, 634 East Paterson Street, Lansford. Call (610) 377-2191 for more information. CALENDAR OF EVENTS continued page 22 22 Pocono Business Journal | February 2008 CALENDAR OF EVENTS (continued) February 20 - 21 Train the Trainer Forklift Training, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), Day 1, 8:00 a.m. - 4:00 p.m. (includes lunch), Day 2, 8:00 a.m. - 12:00 noon, Action Lift/Medico Industries, 1 Memco Drive, Pittston. Course provides tools for performing operating training needs in-house, including a video program, CD-ROM and trainers manual. Cost: $795. Call (570) 819-8966 for more information. Jim Thorpe Area Council meeting, 7:00 p.m., the Inn at Jim Thorpe, 24 Broadway. Call (610) 377-2191 for more information. February 20 and 27 ServSafe Food Certification or Recertification Course, 9:00 a.m. - 1:00 p.m. on February 20; 9:00 a.m. – 3:00 p.m. on February 27; First Presbyterian Church, 308 Broad St, Milford; Offered by Penn State Cooperative Extension of Monroe County. Cost: $165 includes 4th edition textbook, NRA exam and lunch on the 2nd day only. Examinations will be at the end of the second class. Participants must attend both classes; pre-registration required by February 8. Call (570) 421-or email [email protected]. February 25 Computerized O’Net Career Assessments, 9:00 a.m. – 10:30 a.m.; 1-on-1 Résumé Assistance, 9:00 a.m. – 12:00 noon, held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. Brown Bag Monday, 12:00 noon, Carbon County Chamber of Commerce, 110 North Third Street, Suite 216, Lehighton. Informal lunch with CCCC management. Reservations are required. Call (610) 3795000 for more information. February 26 Intro to CareerLink Services, 10:00 a.m. – 11:00 a.m.; Mock Interviews, 1:00 p.m. – 2:00 p.m.; Website Enrollment, 3:00 p.m. – 4:00 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 26 - April 3 Six Sigma Green Belt, Manufacturers Resource Center; held at Greater Reading Chamber of Commerce, 49 Commerce Drive, Spring Ridge. 8:30 a.m. - 4:00 p.m. Cost: $1750. Call (610) 758-4588 or email [email protected] for more information. February 27-29 Total Leadership Connections (TLC), Program #34, first session. A multimedia learning forum and retreat that promotes extraordinary leadership practices through transformation from the inside out. Creative Energy Options, Inc., at The Country Place, White Haven. Visit www. ceoptions.com or call (570) 636-3858. February 27 - March 19 Preparation for C.P.M. Exam (Review for Module 4), Lehigh Carbon Community College, main campus in Schnecksville; Wednesdays, 6:00 p.m. - 8:40 p.m. Course covers management, organization and human resources management. Textbooks or materials may be required in advance. Cost: $139. Call (610) 799-1141 or (610) 799-1500 for more information. February 28 BNI Bartonsville, 7:00 a.m. - 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call (570) 237-5869 for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email [email protected] for more information. February 21 BNI Bartonsville, 7:00 a.m. - 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call (570) 237-5869 for more information. February 27 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call (570) 296-7176 for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email [email protected] for more information. LeTip Weekly Meeting, J.R.’s Grill @ Budget Inn & Suites (I80 Exit 308), East Stroudsburg, 7:01 a.m. - 8:31 a.m. Cost: free. Bring plenty of business cards. LeTip is a professional business leads exchange group that becomes your sales force. Only one category is permitted in each chapter. Call Louise at (570) 588-4113 or email [email protected] for more information. Executive Lean Enterprise Overview, Northeastern Pennsylvania Industrial Resource Center, Inc. (NEPIRC), Registration and continental breakfast 7:30 a.m., course 8:00 a.m. - 10:00 a.m. NEPIRC training facility, 75 Young Street, Hanover Industrial Estates, Wilkes-Barre. Cost: $15. Course covers introduction to Lean concepts, success stories, how to deploy Lean successfully, how to get started. Call (570) 819-8966 for more information. Résumés and Cover Letters, 9:00 a.m. – 11:30 a.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. 1-on-1 Résumé Assistance, 9:00 a.m. – 12:30 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state. pa.us for more information. Web site Enrollment, 9:00 a.m. – 11:00 a.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. February 22 BNI Shawnee-on-Delaware, 7:00 a.m. - 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 for more information. The Second Step: Developing Your Business Plan, offered by University of Scranton Small Business Development Center, held at East Stroudsburg University, University Center, 200 Prospect Street, East Stroudsburg, 10:30 a.m. - 12:30 p.m. Designed for individuals who are in the process of assessing small business start-up costs and financing or are existing businesspersons needing to learn how to compile a business plan for financing and success planning for the future. Topics include learning the metrics and rules of developing your plan, composing a narrative (written portion) with solid research, understanding and compiling financial projections, understanding the lending process and documentation lenders request. Cost: $10. Call Brad Klein at (570) 422-7920 for more information. February 29 BNI Shawnee-on-Delaware, 7:00 a.m. - 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 for more information. Effective Employee Appraisals: Evaluating and Building Commitment, University of Scranton, Center for Professional Training and Development, O’Hara Hall, 1st floor. 9:00 a.m. - 1:00 p.m. Cost: $95. Call (570) 941-7582 for more information Résumé Critique, 9:00 a.m. – 11:00 a.m.; Employer Web site Assistance, 3:00 p.m. – 4:00 p.m. Held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. BNI Member Success Program, Shawnee Inn, Shawnee-on-Delaware, 9:00 a.m. - 12:00 noon. Cost: $5 cash at door. Orientation for new members and returning members. Call Steve Gambino at (908) 9958860 or email [email protected] for more information. Computer Basics, 9:00 a.m. – 10:00 a.m.; Employer Website Assistance, 3:00 p.m. – 4:00 p.m., held at the PA CareerLink in Tannersville. Call (570) 620-2850 or visit www.cwds.state.pa.us for more information. PBJ REGISTER Deeds Carbon County Kidder Township North Robert Williams to Howard Ackerman, $310,000. Kidder Township South Brian Zavitsky to Alicia Jeffries, $415,000. Towamensing Township Clarence Kratz to John Sozanski, $335,000. Monroe County Chestnuthill Township Kelly and Daryl Arrington to Troy Johnson, $391,400. Salvatore and Anna Marie Checho, Bonnie Keller and Robin and Roy Snyder to Running Lane LLC, $1,130,000. Donald and Mary Ann Kishbaugh to Raphael and Cynthia Caton, $327,563. Coolbaugh Township Pocono Mountains Industries Inc. to Arcadia North Associates No. 2 LLC, $425,250. Sumner Building LLC to Bonique Gates and Scott Harris, $309,000. Bradley Miller to John and Karen Carr, $495,000. Donald Mustachio to MG09, $450,000. Hamilton Township Shahzad Saeed and Rahana Perveen to National Residential Nominee Services Inc., $324,500. National Residential Nominee Services Inc to William and Mary Kiraly, $325,000. Fannie Mae Foundation to Eric Leinbach, $316,000. Jackson Township LTS Development to Floyd and Ingrid Yaw, $389,800. LTS Development LLC to Ricardo Triana and Rossana Reyes, $452,000. John and Sandra Lewis to Lancelot and Dana Owens, $387,500. Middle Smithfield Township NVR Inc/Ryan Homes to Syed Zaidi, $392,300. Kevin and Sandra Carl to Prudential Relocation Inc., $594,000. Toll PA IV to Rodney Jean, $353,533. BML at Mountainview LLC to Edward and Claudette Adams, $461,045. Toll PA III to Robert Peterson, $817,603. Paradise Township Derr Flooring Co. to WREP Associates and JWM Associates, $558,000. Arthur and Eleanor Cramer to Henryville Conservation Club, $500,000. Pocono Township Robert and Debbie Dege to Sanofi Pasteur Inc, $400,000. Porter and Edith Caldwell to Sanofi Pasteur Inc., $375,000. Price Township LTS Development to Victor Ramos and Letty Delarosa, $374,800. LTS Development LLC to Michael, Mary and Theresa Fiorenza, $397,380. Polk Township Philip and Carol Matheson to Mark and Rebecca Cunningham, $307,000. Meredith Knaus to Harry and Sally Tobias, $380,000. Ross Township Marjorie Schultz to Rudolph and Elise Viggiano, $422,000. Smithfield Township Brian and Susan Graczyk to Viviene Bailey, $350,000. C&M Homes at Shawnee LP to Erick and Elcie Marie Canon, $337,840. Stroud Township Thomas and Bernadette Price to Paul Graham and Laurie Bumback, $356,000. BML at Mountain View LLC to Gezahegne Assegid and Hirut Kifle, $310,903. BML at Mountain View LLC to Ralph Henson, $306,250. Richard and Sharon Defino to Nam Majidco Inc., $401,000. Timothy and Melanie Bond to Maribel and Jorge Cruz, $310,000. NVR Inc/Ryan Homes to Lynn Daroczy, $381,670. Hilding and Judith Holroyd to Richard and Joanne Way, $312,000. Stroudsburg Borough Drewmar LLC to Jose Delacruz, $300,000. Joseph Scavo to Stroudsburg Area School District, $450,000. Tobyhanna Township Edward and Joan Burns to John and Lauren George, $315,000. Phyllis and Elias Abboud to Bradley and Nancy Ritter, $736,666. A Richard and Juliette Jones to Ralph Cook and Mary Daniel, $300,000. Edward and Ava Pomerantz to Michael and Frances Curley, $335,000. Mohammed and Nasreen Aslam to MG09 LP, $450,000. Pike County Blooming Grove Township Robert and Dorothy Sekkes to Leon and Jenny Lalite, $322,500. Dingman Township Edith Mattaboni to Bruce and Karen Major, $371,000. Lackawaxen Township Ingnatius Scalavino to Ian and Laura Harris, $525,000. Douglas and Geraldine Wolfe to Robert and Frances Pisanni, $310,001. Milford Borough Alan Wood to Charles Nisbit, $390,000. BDH Holdings, LLC to County of Pike, $575,000. Milford Township Wells Fargo Bank to Peter and Carmen Williams, $335,000. Palmyra Township David and Barbara Whitmore to Guy and Katherine Metrocavich, $785,000. Leonard and Linda Green to James Salvatore, $300,000. Westfall Township Boston Building LLC to Paul and Deborah Fischer, $551,915. Mark and Elizabeth Bauman to William Wall, $315,180. Eileen Bowie to William and Donna Shutz, $330,000. Wayne County Berlin Township Alice Conbeer to Darvin Miller, $450,000. Clinton Township Lawrence Berfond to Frederick and Patricia Eck, $520,000. Dyberry Township Edward and Nancy Mehmel to David and Pamela Krol, $359,000. Lee and Gary Schenck to Michael Mitch and Laura Hoar, $685,000. Honesdale Borough Gerald and Charles Weniger to Frank Romolo and Michelle Green, $300,000. Lehigh Township 23 Pocono Business Journal | February 2008 PBJ REGISTER Lawrence and Erin Beaver to Graham and Tracey Brazier, $560,000. Mount Pleasant Township Peter and Olga Dubois to Dennis Cieri, $480,000. Paupack Township WAF Properties to Thomas and Joann Scherer, $337,500. KFK Holdings to Joseph and Carol Ann Cavanaugh, $740,000. David Reilly to Paul Reich, $330,000. Texas Township Angie Wisniewski to John David and Jennifer Temperton, $329,000. Mortgages Carbon County Kidder Township North Pennsylvania Suburban Water Company, Bank of New York Trust Co, $24,830,000. Kidder Township South Roy Adair, MERS, $300,000. Barbara Franzosa, MERS, $300,000. Kimberley Forde, Bank of America, $480,000. Penn Forest Township Carl F Krause, Financial Freedom Senior Funding Corporation, $337,500. Carl F Krause, Housing and Urban Development, $337,500. Monroe County Barrett Township Karl and Ann Weiler, Weiler Coprporation, $8,000,000. Canadensis Land and Canadensis Holding and Sukonik Camp and Saltzman Family, Keystone Nazareth Bank and Trust, $2,500,000. Jesse Sanchez and Josephine Morales, National City Bank, $352,000. Chestnuthill Township Troy Johnson, Countrywide Bank, $391,400. Running Lane, Landmark Community Bank, $800,000. Marc Utnick, MERS/Countrywide Bank, $307,160. Coolbaugh Township Kenneth and Rosita Scott, James Wescott, $900,000. John and Karen Carr, MERS/ Wachovia Mortgage, $304,000. Pocono Community Church, Penn-Delaware District Loan Fund of the Penn-Delaware District Council of the Assemblies of God, $2,000,000. MG09, Robert Maynard and Jonathan Greenwald, Gelt Financial Corporation, $329,800. Delaware Water Gap Borough Vertellus Specialties PA, National City Bank, $540,000,000. Vertellus Specialties PA/Heico Chemicals, Silver Point Finance, $240,000,000. East Stroudsburg Borough M&M Ventures, Capital One, $4,000,000. Brettney Ramsour, Wachovia Bank NA, $500,000. Sable Machado, MERS/Amtrust Bank, $315,000. Eldred Township Elizabeth Montefusco, MetLife Bank, $300,000. Elizabeth Montefusco, Secretary of Housing and Urban Development, $300,000. S&D Land Co., Gregory Sander and Herman Dodson, First National Bank of Palmerton, $600,000. John Dunn and Mildred Molino, Citizens Bank of PA, $440,000. Hamilton Township William and Mary Kiraly, MERS/USAA Federal Savings, $325,000. Melita and Charles Lakhan, MERS, $459,000. Robert and Charlene Cooney, MERS/GMAC Mortgage, $335,000. NHS III Properties and Northwestern Human Services, US Bank NA, $6,980,000. Sciota Properties, First Star Savings Bank, $391,262. Jackson Township Patrick and Monica Duncan, MERS/ Suntrust Mortgage, $385,000. Floyd and Ingrid Yaw, National City Bank, $370,300. Ricardo Triana and Rossanna Reyes, JP Morgan Chase Bank, $403,750. Alfred and Maria Gonzalez, AFC Reverse Mortgage, $300,240. Alfred and Maria Gonzalez, Housing and Urban Development, $300,240. Lancelot and Dana Owens, MERS/Hometown Security Mortgage, $348,750. Middle Smithfield Township Nezlie Parkes and Dawn Mills-Parkes, MERS/Wilmington Finance Inc., $495,000. Syed Zaidi, MERS/NVR Mortgage, $313,840. HRP Corporation, Textron Financial Corporation, $401,990. Jeremy McDermott, MERS/HSBC Mortgage Corporation, $313,000. Edward and Claudette Adams, MERS/NVR Mortgage Finance, $355,000. Robert Peterson, World Savings Bank, $654,082. Mount Pocono Borough Robert Larsen, National City Bank, $340,000. Paradise Township Sundance Vacations Pocono Properties, First Liberty Bank and Trust, $1,443,620. Henryville Conservation Club, TD Banknorth, $500,000. Pocono Township Scott Weinberger, MERS/Countrywide Bank, $342,470. Elizabeth Ann Maher, MERS/State Farm Bank, $336,000. Polk Township Lorraine Garcia, MERS/Amtrust Bank, $330,000. Mark and Rebecca Cunningham, MERS/Indymac Bank, $307,000. Harry and Sally Tobias, Wells Fargo Bank, $300,000. Price Township Victor Ramos and Letty Delarosa, National City Bank, $356,000. Michael, Mary and Theresa Fiorenza, National City Bank, $377,480. Ross Township Rudolph and Elise Viggiano, E-53 Federal Credit Union, $337,600. Coming Next Month ... March 2008 Smithfield Township Erick and Elcie Canon, MERS/Colorado Federal Savings Bank, $320,948. Milford Road, The Dime Bank, $1,900,000. Laurel Sword Co. and Laurel Sword Inc., Sanderman Family Trust, $309,138. Peter and Marnie Gola, Wells Fargo Bank, $360,000. Stroud Township William and Barbara Burns, MERS/Amnet Mortgage, $312,500. Nam Majido Inc., $300,000. Cleveland and Maria Currie, Citimortgage Inc., $500,000. Lynn Daroczy, MERS/NVR Mortgage Finance, $343,000. Johanna and Manuel Muniz, MERS/First Tennessee Bank, $333,000. James Benson, Wachovia National Bank, $327,000. Paul and Patricia Milenkowic, NEPA Community Federal Credit Union, $318,000. Michael and Kathia Benedito, MERS/Countrywide, $320,000. Michael and Laurenbeth Baxter, ESSA Bank and Trust, $796,000. Stroudsburg Borough C&E Associates, ESSA Bank and Trust, $320,000. Tadeusz and Teresa Zyskowska, MERS/HSBC Mortgage Corporation, $304,000. Vickiann Hicks, Landmark Community Bank, $320,000. Tobyhanna Township Teicher Organization at Pinecrest, Bank of America, $2,000,000. Bradley and Nancy Ritter, Wells Fargo Bank, $417,000. Tunkhannock Township Silvio Vitiello, Landmark Community Bank, $800,000. Pike County Blooming Grove Township Silvia Seu, Honesdale National Bank, $450,000. Lawrence and Kathy Livingston, Morgan Stanley Credit Union, $510,300. Robert and Georgia Leon, Wachovia Mortgage Corporation, $371,000. Thomas Clauss, Delaware Financial Capital Corporation, $382,500. Thomas Clauss, Housing and Urban Development, $382,500. Dingman Township Mark and Lauren Kushner, MERS/ American Home Bank, $417,000. Vannatta Realty and Builders Inc., Sussex Bank, $360,000. Vannatta Realty and Builders Inc., Sussex Bank, $360,000. Karen and Jonathan Sibalich, MERS/GMAC Mortgage, $375,200. Damian and Louise Santiago, JP Morgan Chase Bank, $347,130. Lackawaxen Township Ian and Laura Harris, Wells Fargo Bank, $345,000. Jeffrey and Alicia Shook, Dime Bank, $360,000. John and Alma Kretsch, Financial Freedom Senior Funding, $457,500. John and Alma Kretsch, Secretary of Housing and Urban Development, $457,500. Milford Borough Charles Nisbit, MERS, $312,000. Mortgage Inc, $390,000. John and Patricia Galasso, Housing and Urban Development, $390,000. Palmyra Township Shmuel and Elizabeth Shahar, MERS/ Infinity Mortgage, $300,000. Guy and Katherine Metrocavich, Wells Fargo Bank, $417,000. Porter Township Jeffrey and Lynn Lerner, MERS/bayrock Mortgage, $355,500. Shohola Township Joseph Sheehan, MERS/NJ Lenders Corporation, $336,000. Luanne and Stephen Storms, MERS/Quicken Loans, $413,050. Edmund and Heidi Carlton, MERS/Wachovia Mortgage, $405,000. Westfall Township Paul and Deborah Fischer, Sussex Bank, $528,800. William Wall, MERS/First Horizon Home Loans, $310,309. Wayne County Berlin Township Kymac, Dime Bank, $500,000. RRSC, Dime Bank, $500,000. Canaan Township Gregory and Donna Salko, Agchoice Farm Credit, $800,000. Kris Magalski, Dime Bank, $393,000. Clinton Township Gregory and Donna Salko, Agchoice Farm Credit, $800,000. Michael and Katherine Daley, MERS, $328,700. Frederick and Patricia Eck, Honesdale National Bank, $448,000. Damascus Township James and Amy Hoffman, MERS, $389,000. Dyberry Township Glass Pond One Ltd, Edward Meyer, $1,434,898. Honesdale Borough Gary Linde, Dime Bank, $395,100. Lehigh Township Michael and Suzanne Wiacek, MERS, $350,000. Mount Pleasant Township Dennis Cieri, Bank of America, $384,000. Palmyra Township Edward McAndrew, Dime Bank, $517,000. Paupack Township Patricia Schmidt, Bank of America, $300,240. Patricia Schmidt, Housing and Urban Development, $300,240. Joseph and Carol Ann Cavanaugh, Wayne Bank, $400,000. Joann and Arthur McDermott, Harleysville National Bank and Trust, $360,000. Milford Township John and Patricia Galasso, Pacific Reverse POCONO Salem Township www.pbjonline.com Regional Business News & Resources County-by-County Business Update www.pbjonline.com • County-by-County Updates: Healthcare, Financial Services, Commercial Real Estate • Economic Development in our Townships: Projects that attract revenue, bring growth • International Flair: Business reps around the globe consider expansion to the Poconos • Professional Profile: County commissioners speak up on jobs, legislation, and working together 24 Pocono Business Journal | February 2008 PBJ REGISTER Elliot and Rosann Scolnick, Financial Freedom Senior Funding, $308,490. Texas Township Matthew and Diana Fritz, Honesdale National Bank, $485,000. New Corporations / Fictitious Names Carbon County Advent Foot and Ankle Inc., 509 Oak Street, Jim Thorpe, podiatry office - private practice. Axis Marketing Ventures, 45 Bunny Lane, Palmerton, online marketing, Daniel Burns. Broad Mountain Stone LLC, 127 Railroad Drive, Weatherly, install & maintain stone. Carondo LLC, 132 Drakes Drive, Jim Thorpe, milkman. Cross Road Trucking Inc., 209 7th St, Weatherly, trucking business. Gilbert Commons, Inc., 840 Stony Mountain Road, Albrightsville, rentals. Got Music?, 96 Fairway Road South, Lehighton, mobile DJ services, David Jonathan Fisher. Halo Services, Incorporated, 107 Carbon Street, Weatherly, provide insurances. Mac’s Window Cleaning, Inc., 640 Mahoning Drive East, Lehighton, window cleaning service. Martha’s Place, 18-22 East Ridge Street, Lansford, antique flea market, Martha H Alvarez. Mauch Chunk Associates, Inc., 25 Hemlock Road, Nesquehoning, real estate holdings. Peaceful Knights, Inc., 185 Penn Dr, Lehighton, temporary shelter. Pocono Modular Builders, LLC, 2591 State Route 903 Suite 5, Albrightsville, construction of residential housing. Rheiner & Breiner CPA, 243 South Third Street, Lehighton, Accounting. Savory & Sage, LLC, 126 Lake Dr., Lake Harmony, Food service sales. Shedaker Homes, INC, 639 Behrens Road, Jim Thorpe, general contracting-residential homes. Monroe County 209 Fitness, LLC, RR 2 Box 2133, Stroudsburg, fitness center. 3 for 10 LLC, 20 Indian Spring Drive, Stroudsburg, real estate sales. A Square Design, LLC, 34 N Park Estates, East Stroudsburg, construction. A+ Smile Center, P.C., 15 Eastridge Lane, East Stroudsburg, dentistry. Above All Cleaners, RR 4 / Box 4175, Kunkletown, cleaning company, Fallon Nicole Singleton. Achterman Associates, 33 Stokes Avenue, East Stroudsburg, engineering services,robert d. Gilmore & Associates, Inc. Advanced Pain Spine and Sports Medicine PC, 338 Big Ridge Estates, East Stroudsburg, unknown. AJ Nursery Landscaping, Inc., One Dansbury Square, East Stroudsburg, landscaping. American Eagle Transmission Inc., 7 Eli Street, East Stroudsburg, transmission service. Artemis Press, LLC, RR 3 Box 2477, Effort, unknown BP Transport Inc., 55 Catskill Drive, Effort, transportation services. Brian Truong. CD Poconos Real Estate, 525 Sarah Street, Stroudsburg, real estate, Thomas Boneta. Cedar Creek Home Inspection, LLC, 24 Pheasant Run 6 Cranberry Creek Estates, Cresco, home inspection. Coded Contracting, 80 Chickasaw Dr, Effort, insulation, installer construction, Darren A Lucas. Connie Hackett Fine Art Photography, 14 Pleasant Court, Brodheadsville, photographic prints and merchandise, Connie Hackett. Cyriak John LLC, 3200 Emerald Boule- vard, Long Pond, consulting. Direct Installations, 1 Chestnut Drive, Stroudsburg, installation & sales of automotive electronics, Ramses Regis. Dittrich Consulting Inc., PO Box 2293/67 Blue Ox Rd, Pocono Pines, consulting services. Dolores McLaughlin, LLC, 1808 Chandus Way, Tobyhanna, real estate. Door to Door Cab Service, 8838 Blackbird Drive, Tobyhanna, pick up & drop off passengers from one location to another, Everette Sylvester Grant. East Stroudsburg Rugby Alumni Association, Inc, 55 South Green St, East Stroudsburg, religious, charitable, educational & scientific purpose. God’s Temple of Glory And Grace, 4618 Burnside Drive, Tobyhanna, religious congregation, Elizabeth Simmons. Goosepond Road, LLP, 1875 West Main Street PO Box 231, Stroudsburg, William and Jo Evans Rinehart. Gotta Go Septic, 75 Pocono Heights Rd, Tobyhanna, portable potties, B&R Nauman, Inc. Greater Pocono Chamber Of Commerce, Inc., 555 Main Street, Stroudsburg, promote business in region, Robert Phillips, Pocono Mountains Chamber of Commerce Inc. Grezak Construction Company, 15 Wyndham Hills, Cresco, small-scale construction, Wieslaw Grezak. J.H. Lewis Home Inspections, LLC, 45A Summit Terrace 3034 Penn Estates, East Stroudsburg, unknown. J.L. Danal Property Investors, LLC, 8 Murphy Lane, Kunkletown, real estate. JK Lewis Properties Inc, 2640 Hamilton East, Stroudsburg, rental property. JL Controls , 3136 Coolbaugh Rd, East Stroudsburg, , HVAC Controls Co., Gerald Lettich. Jumbo King Corporation, 5161 Lower Cherry Valley Road, Saylorsburg, tavern. KickDoor Enterprises, L.L.C., 508 Main St, Stroudsburg, retail sales. Kit’s Interactive Theatre, 22 Old Kettle Court, Stroudsburg, performing arts/family theatre, Catharine J Jones. Marble and Mortar Mortgage Management Fund, 708 Clearview Drive, Long Pond, Mike Karas and Frederick Reissman. McLeod Enterprises LLC, 5105M Whitetall Court, Stroudsburg, small business sales & consulting. Mountain Computer Systems LLC, 208 Main Street, Stroudsburg, software. Nebel Enterprises, Inc., RR 5 Box 5422, Saylorsburg, retail food sales & services. Neurosurgery & Pain Rehabilitation Center PC, 100 Eaglesmere Circle, East Stroudsburg, medical services to the community. Orchard Street Apartments, One Empire Plaza, Stroudsburg, leasing apartment units, Braeside Apartments LLC. Orzel Deli, 207 North 9th Street, Stroudsburg, deli/grocery store, Janina Janicka. Patriot Building Products Corp., 102 Pocono Blvd 2nd Floor, Mount Pocono, roofing materials & equipment supply. Penn Regional Business Center III, Inc., Seven Bridge Rd/RR 5 Box 5348, East Stroudsburg, real estate. Phoenyx Capital Incorporated, 538 Main Street Suite B, Stroudsburg, unknown. Poc Real Estate LLC, RR 3 Box 3067, East Stroudsburg, unknown. PoconoStarter.com, 208 Eagle Valley Mall Suite 130, East Stroudsburg, installing remote starters, Simply Wired, LLC. Pocre, RR 3 Box 3067, East Stroudsburg, agent, real estate, Bobby R Sepolen. Pro Nails & Spa, 210 Pocono Plaza Plot P Lincoln Avenue, East Stroudsburg, nail salon, Rosedealz.com LLC, 99 Park Dr, East Stroudsburg, sale of great deals. Rotor Ventures, Inc., RR 3 Box 3602, Cresco, helicopter services. Scottech Advantage, 413 Route 940 Suite 117, Tobyhanna, personal safety products, Brenda M Scott. Shelter Services, 1997 Glacier Lane, Blakeslee, delivery courier service, William M Shelter, Sr. Signature Nails & Spa, 604 Tyler Dr, East Stroudsburg, service of nails & spa, Randy Kham Nguyen. Silver Rose Jewelry, 49 Pine Avenue, Pocono Pines, Jewelry, Rose Shiner. Sparkle & Shine Professional Cleaning Services, LLC, 7290 Lake Rd, Tobyhanna, residential & commercial cleaning services. Spray Foam Technologies, Inc., RR3 Box 3362C, Stroudsburg, construction/trades spray applied polyurethane foam applicators. Spytronics, Inc., 13 Cresco Drive, Pocono Lake, sell and install access control and surveillance systems. StaffPro, Inc., Route 209, Sciota, unknown. Stone Choice, LLC, 44 Sierra Trail Drive, East Stroudsburg, custom made stone products, installation & remodeling. T.S. Discretion, Inc., 819 Ann St, Stroudsburg, unknown. The Martial Arts Training Institute, LLC, 5027 Chipperfield Drive, Stroudsburg, unknown. United Business Associates, LLC, 12125 Big Buck Lane, East Stroudsburg, general merchants. Upgrade Your Space, 1817 W. Main Street Apt. B, Stroudsburg, home improvement & handyman services. Stanley N Dahl. Victory Lane Towing, 213 North 9th Street, Stroudsburg, vehicle towing, Shawn Burd. Wedding Planner 4 U, 2201 Overlook Drive, P.O. Box B, Tobyhanna, wedding planner, Wes Mullings. West End Video and Game World, HCR Box 9 RT 209, Kresgeville, rental of video recordings & video games, August J Wilson. WPA II, LLC, 2400 Bush Lane, Stroudsburg, construction. Xhibit Lounge , 23 Tanbark lane, Tannersville, exhibit arts of various types, Vinise Capers. York Manor, LLC , 48 Overlook Lane, Pocono Pines, real estate. Pike County 123 Blind Mice LLC, 973 Route 6, Shohola, modular home sales. American Bollard, 104 Ironwood Court, Milford, manufacture and sale of bollards, Donald G Quick. B.J.P. Services, Inc.,175 East Beaver Dam Rd, Tafton, management and technical consultations for water systems. Bob Phillips Drywall, LLC, 147 Woodtown Rd, Shohola, drywall. Budget Blinds of Newton & Milford, 151 Foster Hill Road, Milford, custom window treatments, McCormick Distribution, Inc., Marie and Thomas J. McCormick. Clauss Construction, LLC, HC 1 / Box 2108, Tafton, construction business. Dog Gone Pet Products, LLC, 1223 Delaware Drive, Matamoras, pet products. eGolfgloves.com, LLP, 3643 Hemlock Farms, Lords Valley. Emmanuel Lutheran Church of Milford, 118 Chinkapin Dr, Milford, religious. Global Direct Lenders Incorporated, 657 Route 739, Lords Valley, unknown. Global Direct Lenders, 657 Route 739, Lords Valley, mortgage broker, Cami Paladine. Handy Andy Enterprises, 504 Penn Avenue PO Box 278, Matamoras, landscaping, home improvement, Andrew Kaufman. Heavenly Painting Co., 1282-18 Eton Court, Bushkill, painting & carpentry, Brett Hackenberg. Investors Direct USA, 1 Lynns Hill Road P.O. Box 44, Tafton, real estate investing & finance consulting, Leigh Murray. Kindred Estates, LLC, 641 RT 739 Suite 5, Lords Valley, real estate investments. Law Office of Thomas Earl Mincer, LLC, 106 West High Street, Milford, law office. Little Bears Daycare, 1631 Route 507, Greentown, child daycare center, Louis Vulpis. LS, LLP, 2501 Jean Danielson, Greentown, Richard, P Stine. Mahroy Realty LLC, 508 7th Street, Mil- ford, real estate investments. MMR Management Services, Inc., 175 Van Auken Hill Road, Milford, management services. Mountain View Estates Property Owners Association, Inc., 111 Simons Road, Greentown, homeowners association. Mr. Eco Clean LLC., 499 Sparrow Rd, Bushkill, cleaning service. Mrs. Septic, LLC, 2993 Hemlock Farms, Lords Valley, grease trap & septic tank pumping. Nu-Look Tub Refinishing, 101 Pleasant Lane, Milford, bathtub refinishing & repair, Frank Bogdanski. Patti’s Variety Corner LLC, 156 Route 507 Suite #1, Tafton, unknown. Southern Knight, Inc., 1109 Sawcreek Estate, Bushkill, courier service & transportation. The Stars R Out Productions, RR 5 Box 58, Bushkill, promotion of entertainment, David Escalet. Wayne County 1st Choice Realty Enterprises, LLC, 1182 Hamlin Highway, Lake Ariel, real estate. About Face Orthodontics, P.C., 212 Main Avenue, Hawley, orthodontics. Alfred D. Beck & Company, P.C., 119 Lincoln Street, Honesdale, accounting, tax and related services. Banner Consulting Group, Inc., 1432 Brookfield Road, Lake Ariel, investment information & ideas on stock. Barca II, Inc., 1801 The Hideout, Lake Ariel, real estate management. Closet Solutions and more, 33 Beechwood Drive, Honesdale, .closets, Sean LeStrange. Diamond J. Enterprises, Inc., 1200 Hamlin Highway / Building B, Lake Ariel, building construction. Don Ann LLC, 416 Hamlin Highway, PO Box 174, Hamlin, real estate. Don Hiller Plumbing & Heating LLC, 252 Prompton Road, Honesdale, plumbing & heating. GJPM, Inc., 302 Ninth Street, Honesdale, real estate. Hometown Answering Service, 359 Ridge Ave, Hawley, telephone answering service, Robbin Kizer. J Team Motorsports, 619 Main Street, Suite 101, Gouldsboro, ,new and used ATV’s and parts, Joseph McCracken. JOHN D AUTO, 145 Butternut Street/ Flats, Beach Lake, used vehicles sales, John Durec. Kolmar Americas, Inc, National Corporate Services, LLC, petrochemical and oil product wholesale trading. Longtrail Home Inspection LLC, 198 The Hideout 889 Vista Ct, Lake Ariel, home inspection. M.D.’s Heating & Plumbing, Inc., 1404 Belmont Turnpike, Waymart, heating & plumbing. Mike’s Auto Service And Towing, Inc., 1457 Purdytown Turnpike, Hawley, vehicle services & towing. Peggy Sue’s, 474 Hamlin Way / Suite 102, Hamlin, ice cream sales, Mark Boos. Platform Industries, 371 Perkins Pond Road, Beach Lake, screen printing, Chris Murray. Ponytales Rescue, 1096 Bethany Turnpike, Honesdale, Equine rescue. Premium Property Management LLC, 411 The Hideout, Lake Ariel, real estate. Red Jack Solutions, 874 The Hideout, Lake Ariel, computer consulting services, Joseph Pettit. River Rock Communications, LLC, 240 Salem Park Lane, Lake Ariel, public relations. The Memory Vault, 295 Forest Street, Honesdale, mail order gifts, Tina Frank. Vintes, LLC, 31 Ponderosa Drive, Honesdale, business campground management. MERS = Mortgage Electronic Registration Systems Disclaimer: Deeds and mortgages are recorded as accurately as possible adhering to the cover dates in the County Recorders’ office.