BRADFORD WOMEN`S AID ANNUAL REVIEW 2013

BRADFORD WOMEN’S AID
Charity No 1099351
Company No 4802152
ANNUAL REVIEW 2013
Annual Review 2013
Bradford Women’s Aid
Charity No 1099351
Company No 4802152
Vision
Our vision is for Bradford Women’s Aid to be
recognised as a leading organisation supporting
and enabling women and children experiencing
domestic abuse.
MB and SD with Silver Investors in People Award
Mission
Acknowledgements
Our mission is to contribute the eradication of
abuse toward women and children.
Amrita Hunjan Ltd
ASDA
Aims
Big Lottery Fund
Our aims are:
Bradford & Airedale Teaching PCT
➤
To remain financially viable and sustainable
Buttle UK
➤
To have a flexible responsive organisational
infrastructure which reflects and supports the
enabling ethos of the organisation.
Children’s Charity Circle
➤
➤
City of Bradford Metropolitan District Council
Glasspool Charity Trust
To ensure innovative, proactive high quality
service provision driven by service user
involvement.
GMB
Good Gifts
Mr & Mrs C Hainsworth
To recruit and retain high performance and
values driven staff inspired and empowered
by the feminist ethos of the organisation.
Mr & Mrs A Thorpe
Ms C Gibbon
➤
To be part of a strong strategic partnership
working locally and regionally.
Ms J Gibbon
➤
To have facilities which appropriately reflect
the requirements and needs of the service
users the staff and the organisation as a whole.
Holy Trinity Church Bingley
➤
Lloyds TSB
Sainsbury’s Supermarkets Ltd
St Winifred’s Church Gilstead
To have comprehensive information with both
external and internal gathering mechanisms to
make effective decisions.
Yorkshire & Clydesdale Bank
Yorkshire Building Society Charitable Foundation
2
Annual Review 2013
Bradford Women’s Aid
Chair and Manager’s Report
Over the last 12 months Bradford Women’s Aid, like many
within the voluntary sector, has continued to experience
a number of challenges in line with the VAW sector
restructuring arrangements but we have continued to move
forward mindful of the current economic landscape and
taking appropriate action to prioritise the safeguarding of
funding for our core services as our existing contract for local
authority funding is due to come to an end in October 2014.
arose when the post of outreach team leader was vacated
in March. We decided not to replace this post but instead
combined the team leadership of both the resettlement
and outreach services into one post with the remaining
team leader A M taking on team leadership
responsibility across the Floating Support Service.
During the year TM and D B
have resigned from the board and we thank them for their
commitment and valued contributions to BWA. Additionally
2 staff members H D (outreach worker) and
H S moved on from the organisation and we
wish them both all the best for the future.
From October 2012 to January 2013 our service review
was undertaken by the local authority and we are pleased
to report that Bradford Women’s Aid achieved the required
Level B standard as a result. As we have for the past couple
of years been operating on reduced funding, changes had to
TE
be made to reduce costs and an opportunity for this
SD
(Chair),
(Manager)
Vision boards by women’s group at Kala Sangam
3
Annual Review 2013
Bradford Women’s Aid
Treasurer’s Report
Where the money came from
2013 was a challenging but on the whole
successful year for Bradford Women’s Aid.
■
■
■
■
■
■
Two additional funding streams were secured
and subsequently lifted incoming resources
back to a comfortable level and directly
reduced the call on reserves to £36,555
compared to the previous year at £125,911.
The bidding successes came in via the Big
Lottery Fund and Lloyds TSB. The Big Lottery
Fund approved a bid totalling £291,114 for
a three year period. Lloyds TSB made a
£25,000 grant available for release during
2013 & 2014.
Bradford Council 63%
Big Lottery Fund 14%
Rents received 9%
Bradford & Airedale PCT 11%
Lloyds TSB 2%
Donations & other 1%
Income for the year totalled £645,943 and compares favourably to the previous year’s total of £510,368. Part of this
increase is due to the revised CBMDC Supporting People commissioning arrangements and the associated subcontracting
arrangements (BWA receives funding as the South Hub Primary Contractor and then subcontracts a specific part of the
contract to another provider organisation). After adjusting for this contracting arrangement the true underlying income and
expenditure comparison is shown.
How the money was spent
Comparison of Income and Expenditure
60000
40000
20000
0
■ Income
■ Staff and related costs 54%
■ Rent and rates 7%
■ Office costs 6%
■ Subcontractor payments 24%
■ Refuge running costs 3%
■ Other 6%
■ Expenditure
The graph, above, illustrates how the operational gap between income and
expenditure has been closed during the period from £125k to £36k. This has
been achieved by securing new funding streams but also through robust cost
management whilst maintaining service delivery at optimum levels.
Prudent financial management has once again been a key theme during the year
and costs have been reduced compared to last year as a result of a reduction in
discretionary expenditure and other cost saving initiatives such as an in-year pay
freeze.
Looking Ahead
Despite the challenging financial landscape we remain
determined to be a significant player in the Violence Against
Women sector in Bradford and will continue to mitigate
the current level of uncertainty by continuing to work
collaboratively with our funding bodies and remain focussed
on proactively seek alternative funding resources to safeguard
the future of the organisation.
Looking ahead the on-going financial climate remains
uncertain. New commissioning arrangements will come into
effect during 2014 that will lead to significant changes to the
contract arrangements that we have with CBMDC. At the
time of writing this report we await clarification on what the
changes will be and how these will affect the organisation.
4
Annual Review 2013
Bradford Women’s Aid
Refuge Report 2012 – 2013
This year the refuge has received referrals for 400 women and
498 children, we have been able to accommodate 40 women
and 51 children, this is a large increase from last year, even
though we had 3 family’s resident for 12 months and more.
organisations and this was very successful as the staff enjoyed
meeting up and sharing ideas and experience.
We have had a very busy year at the refuge, October was the
beginning of the Council’s Violence Against Women sector
review, and I am pleased to say we have met the required
standard for Level B of the BQAF.
During the year the refuge has been re-decorated throughout,
new carpets have been fitted, new soft furnishings, some new
furniture, and new beds, as a result the refuge is looking really
nice, and our clients are are very happy with the improvements.
We continue to improve our services, and this year we have
continued with the implementation of the Bradford Tenancy
Ready Framework, the staff have delivered workshops for service
users to help prepare them for moving into their own tenancies.
The workshops offer practical exercises in money management,
rights & responsibilities of tenant/landlord, changing fuses, light
bulbs, re-cycling, environmental awareness etc.
Our On Call Service has been very busy; referrals/admissions
are up from previous years. The On Call team have been raising
awareness and publicising the service throughout the year.
We continue to work in partnership with many agencies within
the district, some of the agencies we have worked with to meet
clients particular needs over the last 12 months are: Surestart,
Karmand Centre, Womens Zone, Immigration and Asylum
Team, Rape Crisis, Horton Training, Keyhouse, Social Care in
various authorities as well as Bradford Social Care, Probation
Services, The Police, Schools and School Nurses.
We continue to encourage community integration, this year
clients have accessed various training courses including English
for Speakers of Other Languages (ESOL), Computer and
Maths and English classes.
One of our clients, a new migrant, attended a course for
interpreting and took up voluntary work with a local advice
centre, where she received training on various benefits to enable
her to work alongside the case workers giving advice on benefits
to other new migrants.
Myself and the staff team have attended various meetings
throughout the year eg.Bradford No Recourse Group (BNG);
Surestart Advisory Board; Early Intervention Group; Local
Childrens Meetings and the Bradford Tenancy Ready Steering
Group
The children’s workers have provided 345 sessions over the
year and organised many trips and outings for the women and The clients have regularly attended our Service User Forum
children. During the school holidays they enjoyed days out at
which is going from strength to strength, the feedback from
Lightwater Valley, Sundown Adventure Land, Chester Zoo and
clients has been excellent, and we look forward to its further
a trip to the seaside at Scarborough. They also visited many local development in the coming year.
places of interest including St. Leonard’s Farm where visitors can
interact with the animals. Here they enjoyed feeding the animals, This year we held our AGM in the afternoon and provided
holding the small animals, rabbits and guinea pigs and even learnt a crèche in order to make it more accessible for clients with
children to attend. The event was a success as always with our
how to milk a cow! (Not a real one I must add!)
clients participating as speakers and M K (ex- client) giving
The children’s workers have worked very closely with Surestart,
a very inspirational talk on the setting up of the BWA Service User
introducing clients to the centre and attending various sessions Forum.
and events with them including Stay & Play Sessions, Bokwa
Once again it has been a very busy and productive year at the
Family Exercise Sessions and Mums
& Tots Groups.
refuge, and I would like to take this opportunity to thank the staff,
The staff team have been updating all their training needs, and we our volunteer, and relief worker for their hard work and their
have had some very good training both externally and in-house. commitment throughout the year.
For several of the training courses we joined up with other
Refuge Staff Team
MW
Refuge Team Leader
NI
Refuge Worker
LV
Relief Refuge Worker
SF
Children’sWorker
SB
Refuge Worker
SH
Refuge Worker
NK
Children’s Worker
DB
Housekeeper
5
SA
Refuge Volunteer
Annual Review 2013
Bradford Women’s Aid
Refuge Statistics
Ethnicity (Service Users)
■ White/British18
■ White/Irish1
■ Asian British/Pakistani
9
■ Pakistani5
Age
■ 16/18
■ 19/25
■ 26/30
■ 30+
■ 40+
■ 50+
60+
■ Mixed White/Caribbean
1
■ White/Other1
■ Black African2
■ Middle Eastern3
Religion
1
18
6
10
4
1
0
■ Christian12
■ Muslim21
■ None
6
■ Unknown1
Sexuality
Disabilities
■ Hetrosexual39
■ Bisexual1
■ Yes3
■ No37
Sundown Adventureland
6
Annual Review 2013
Bradford Women’s Aid
Childrens Ages
■ 0 to 5 years 41
■ 6 to 11 years 8
■ 12 to 16 years 2
Children’s Ethnicity
■ Mixed White/Black Caribbean
1
■ Black or Black British African
4
■ British Bangladeshi
2
■ British Pakistani22
■ White British14
■ Arabic or Bristish Arabic
2
■ Unknown6
Outcomes
■ Other Womens Aid
11
■ In Communities2
■ Housing Association
3
■ Private Tenancy1
■ Returned home/With Safety 6
■ Octavia Court2
■ Staying with family members
8
■ Unknown2
■ Still in Refuge
5
Total Accomodated
■ 40 women
■ 51 children
Referral Sources
■ Local Housing
7
■ Other Housing
5
■ Women’s Aid
5
■ Police3
■ Self5
■ DA Servcies
4
■ Social Services
5
■ Outreach 1
■ Staying Put
2
■ GP/Health 1
■ Sure Start Hull
1
■ WISH1
St Leonards Farm
7
Annual Review 2013
Bradford Women’s Aid
Floating Support Service
(Outreach and Resettlement) Report
There have been some staff changes this year; H Dn
(outreach worker) and H S (team leader) have
left the team. We wish them all the success in their future
endeavours. We welcome S P to the team as relief
worker. A M has now taken on the responsibility
for two teams within Floating Support.
support team still manages to secure tenancies for our clients.
There have been many changes in Legal Aid this year which
have impacted on our work providing safety planning for
clients who are unable to access funding for legal orders or
who have been left in debt because of this. More clients are
looking at other options including moving out of area to keep
themselves safe.
This has been a challenging year for our clients, with changes
in the economic climate having impacted on those in
greatest need. There have been a greater number of clients
requesting support to address their financial needs, including
benefits appeals, debt and clients experiencing difficulties
claiming long term sickness benefits. The Community Care
Grant has been replaced therefore making it much more
challenging for women to set up home after leaving an
abusive partner.
We are working in partnership with Bradford Truselle Trust
Food Bank, which allows our clients to access emergency
food supplies and debt advice. Many clients have expressed
that they are finding it difficult to meet the cost of daily living.
We have continued to develop strong partnerships with
In-Communities and local housing associations as housing
stock is low and although it is harder to get safe housing for
our clients who need to move accommodation the floating
Our partnership with the Probation Service and the Together
Women Project enters its third year, providing drop-in
services for women experiencing domestic abuse and Healthy
Relationships classes for women at risk of offending or who
are subject to Probation Orders. Our reputation for providing
high quality support for clients with complex and multiple
needs means that we are often faced with clients who find
it hard to engage with support services. We continue to get
many advice calls and referrals from probation, Children’s
Social Care, family centres and health organisations. The
combination of very thorough long term practical support
and our specialist knowledge of the impact of domestic abuse
on women and their children proves to be very effective for
these clients. We have a designated officer at the Multi-agency
Risk Assessment Conference (MARAC) to ensure the needs
of high risk clients are addressed.
Outreach Statistics
Ethnicity of women supported
■ White British
■ Asian or Asian British Pakistani
■ White Irish
■ Asian or Asian British Bangladeshi
■ White Eastern European
■ Asian or Asian British other
■ White Other
75
57
1
3
1
1
1
■ Black or Black British Caribbean
■ Mixed white/black Caribbean
■ Black or Black British African
■ Mixed white/Asian
■ Middle Eastern/Iraqi
■ Asian or Asian British Indian
1
6
5
5
1
6
Age range
■ Number of all women 163
■ Number of children
300
This year for the first time we have added
children to our outreach statistics. These are
the children of women supported by our
floating support service. This acknowledges
the number of children for whom there
is a positive impact as a result of our work
supporting their mothers. Additionally some
of these children receive in-depth support.
8
■ 16-24
■ 25-44
■ 45-65
■ 65+
45
93
22
3
Annual Review 2013
Bradford Women’s Aid
We have fostered relationships with the Sharia Council
(Dewsbury) to effectively enable women to obtain an Islamic
Divorce. This significantly reduces the stress and pressure on
Muslim women experiencing domestic abuse.
We have introduced a new database to improve our recording
and monitoring. This should streamline the practice and make
reports and statistics much easier to collate. We are improving
services provided to Eastern European clients by employing a
new worker with relevant language skills.
We have recognised the need to build resilience and selfsufficiency in our clients and we continue to empower women
so they are equipped to face challenges, to succeed and to
grow in self-confidence. Our Women’s Group is very popular
and we have further developed our Women’s Forum this
year. Both groups are very active, with participants starting to
develop fundraising skills and make decisions about what they
want to do in the group and about what their ideas are for
the service as a whole. The floating support team has liaised
with the Ministry of Food (an initiative set up by Jamie Oliver)
to encourage people to eat healthily on a limited budget. We
have been allocated sixteen sessions to run over a period
of eight weeks. The women have thoroughly enjoyed the
sessions and the feedback has been very positive.
The team continues to recruit students and volunteers. This
year two students were given the opportunity to complete
their Youth and Community Degree placement and were very
proactive within the team.
The team continues to organise trips and outings; including the
ever popular trip to Bridlington where women and children
have the opportunity to meet other families and share their
experiences.
Floating Support Staff Team
AM
Floating Support Team Leader
Floating Support Workers
SP
(Outreach)
NT
TT
(Asian Resettlement Worker) (Outreach)
LM
(Resettlement)
SA
(Asian Outreach Worker)
ZM
(Asian Outreach Worker)
Urfana Ayub
Volunteers:
(Asian Resettlement Worker) D C, S H
and Z R
Number of women describing
their religion or faith as one
of the following:
■ Christian
48
■ Muslim
61
■ Sikh/ Buddhism/ Hindu 7
■ Other/None/Unknown 47
Sexuality
■ Heterosexual
Lesbian
Bisexual
Transsexual
Number of all women
or children identifying
themselves as disabled
10
9
163
0
0
0
Annual Review 2013
Bradford Women’s Aid
Telephone support
April 2012 – March 2013
■ Advice:
■ Referred on:
■ Agency enquiry:
■ Misc enquiry:
■ E-mail enquiry:
■ Donations:
300
50
50
20
40
40
Jalna Hanmer speaking at the AGM
Participation April 2012 – March 2013
Current and ex-clients who
have participated in the forum
and women’s group
■ Women’s Group/ Trips – 100
■ Forum – 50 women
Women’s Group
Canal Boat Cruise
10
Annual Review 2013
Bradford Women’s Aid
Resettlement Statistics
■ Number of all women 65
■ Number of children
16
Ethnicity of women supported:
Age range
■ 16-24
■ 25-44
■ 45-65
■ White British23
■ Asian or Asian British Pakistani
27
■ White Eastern European
6
■ Asian or Asian British Bangladeshi
2
■ Black or Black British African
1
10
54
1
■ Mixed white/Asian1
■ Middle Eastern /Iraqi
1
Sexuality
■ Mixed other1
■ North African Moroccan/ Egyptian
1
■ Asian or Asian British Indian
2
■ Heterosexual65
Lesbian 0
Bisexual
0
Transsexual0
■ Other1
Women’s Group
International Women’s day
11
Annual Review 2013
Bradford Women’s Aid
Number of women describing their
religion or faith as
one of the following:
■ Christian 8
■ Muslim 33
■ Sikh/ Buddhist/ Hindu 1
■ Other/None/Unknown 23
Number of all women or children identifying
themselves as 3
disabled International Women’s day
12
Annual Review 2013
Bradford Women’s Aid
Referring Agencies
■ B.W.A Outreach
18
■ Staying Put18
■ B.W.A Refuge7
■ Self6
■ Black Women`s Project/ Oasis
3
■ Humraaz1
■ Shipley Women`s Aid1
■ Westbourne Green Health Centre
1
■ Gingerbread Housing Project
1
■ Sparkhill Childrens Centre Birmingham
1
■ Nomad1
■ Incommunities1
■ Police1
■ Bradford Social Care1
■ Blenheim Project1
■ Safeguarding Unit1
■ Kirklees Asian Black Women’s Welfare Association
1
■ Domestic Violence Keighley
1
13
Annual Review 2013
Bradford Women’s Aid
Case Study 1
Case Study 2
Client A self-referred to the Resettlement team as a friend
had given a glowing reference of the support she had
received from the Resettlement Team. Client A has been
married to her husband for nearly 20 years and has endured
psychological, emotional, financial and physical abuse from
him. She says she put up with the abuse for the sake of her
five children and to keep a roof over their heads. Things
came to a head in November 2012 when he married his
girlfriend in an Islamic ceremony and told Client A to leave
the client’s family home with their five children. Client A left
and took a private rented 2 bed apartment in a hurry as she
was told by Manningham Housing that she didn’t warrant
priority and rang up BWA Resettlement Team for support.
The staff has liaised with the Benefits agency to get Client A’s
benefits up and running and set up utility accounts in Client
A’s name, the next step is to sort out Client A’s housing as
she is living in overcrowded conditions. Client A’s husband
never thought for a second she would take up his offer to
move out and is making tentative suggestions that he never
kicked her out and she can return if she wants to. Client A
feels that for the first time she feels empowered and is too
much of a lady to say what she thinks of his kind offer.
The Resettlement Team started supporting Client B from
June 2011 after she had been violently attacked by her then
partner and hospitalized for 6 weeks. At the time Client B
was an alcoholic as it blotted out the terrible life that she was
suffering. Client B had under gone reconstructive surgery to
her ear while in hospital, as it had been ripped off during the
attack. Immediate support included setting up utility bills and
checking that Client B was receiving the correct benefits.
Client B was attending Piccadilly Project for support with her
alcohol abuse recovery. The Resettlement Team gave Client
B emotional support around the abuse that she suffered
and her future operations of reconstructive surgery. Client
B felt guilty that her perpetrator was sentenced to prison for
his crime so we looked at self-esteem building and rational
thinking and behaviour therapy.
Client B is still alcohol free 19 months on and is now a
volunteer with Piccadilly Project. She has had further surgery
to her lips and will have reconstructive surgery to her nose
on 5th February 2013. Her perpetrator was released
from prison on 20th December 2012 without warning.
The Resettlement Team liaised with Probation in target
hardening the property and implementing orders so that
he cannot approach Client B. Personal safety and safety
planning in the home has been discussed with Client B and
she said that she does not feel alone with the Resettlement
team supporting her through this frightening time. She said
that with the Resettlement Team guiding her she has grown
in confidence and feels able to tackle difficult situations
should they arise in the future.
Million Women Rise March
14
Annual Review 2013
Bradford Women’s Aid
Case Study 3
Client C required extensive support to rebuild her
emotional health, self-esteem and self-confidence. We
worked around safety planning, cycle of abuse, assertiveness
and we examined the patterns in her relationship to make
her aware of making decisions and choices for the family.
Client C is still waiting to be rehoused, she will then be
referred to resettlement for further support. Client C will
become more independent.
Client C is a 40 year old Pakistani, heterosexual woman.
Client C speaks very limited English. She has four children
aged between 22 and 11. Client C was referred to us on
the 5th of July 2012 from Staying Put. Due to level of high
risk this client is a MARAC case.
Initially client C was referred to BWA for housing and
emotional support. Even though the client was separated
from the perpetrator for 10 years he would constantly arrive
at the house and harass her. On the 2nd of July 2012 the
perpetrator held a knife to the client’s throat and threatened
to rape and kill her. He would also come up the pipes to the
house and attempt to come into the house; this was a high
risk for us as staff visit and supports the woman at home. We
were made aware of the high level of risk of this case on our
first initial visit. The perpetrator is influenced by drugs and
alcohol; he also has mental health issues.
With the support received from BWA, client A has been
improving her English by attending English classes and is
now confident enough to enrol on a care assistant course
at Bolton Royd College, she is also attending the gym and
looking after her health. Client C feels so confident that she
is buying a car to become more independent.
BWA re-referred client C back to Staying Put for support
and to obtain crisis intervention work. Subsequently client A
obtained a non-molestation order, a prohibited step order
and they also provided a panic alarm.
Client C did not feel safe in the area as the perpetrator and
his extended family lived locally to her. They were constantly
harassing her. We provided housing support by putting
application forms to open moves for housing and now
she has a secured B Banding under the domestic violence
protocol that gives her priority status for 8 weeks within the
housing biding system so that she will be rehoused in an area
in which she feels safe.
15
BRADFORD WOMEN’S AID
Annual Review 2013
Bradford Women’s Aid
INCOME AND EXPENDITURE ACCOUNT
FOR
THE YEAR
ENDED 31 MARCH
2013
Income
and Expenditure
Account
For the year ended 31 March 2013
INCOME
Donations
Investment income
Grants and contracts:
City Of Bradford M D C:
Commissioned Services
Supporting People Commission Funding
Bradford City NHS
Big Lottery Fund
Lloyds TSB
Other grants
Rents receivable
Other income
£
(Deficit) for the year incl. inv.gains
£
£
2,779
489
4,677
473
406,000
71,678
92,196
12,500
59,621
680
30,818
337,531
71,588
1,842
60,210
280
Recognised gain on investment
Total
EXPENDITURE
Staff costs
Staff welfare and training
Subcontract costs
Rent, rates and room hire
Refuge running costs
Office running costs
Professional fees
Motor and travel costs
Depreciation
Other direct costs
Audit fees
Repayment of grant
2013
361,440
6,154
164,544
48,639
24,231
38,439
23,040
5,693
4,249
2,739
3,330
-
645,943
645,943
682,498
(36,555)
2012
389,767
13,074
82,272
45,583
23,753
38,785
23,040
7,971
1,309
5,647
3,264
1,814
£
507,419
2,949
510,368
636,279
(125,911)
The above information is an extract from the statutory accounts for the year. The summarized financial information
does not contain sufficient information to allow a full understanding of the results and state of affairs of the Charity
as would be provided by the full financial statements. The full accounts are available on request from our registered
offices, these have been audited by Ian Pickup & Co. The full financial statements are to be approved at the AGM
and will be filed at Companies house and the Charity Commission.
PO Box 1102 | Bradford | BD1 9NG | Tel: 01274 668049
Email: [email protected]
Website: www.bradfordwomensaid.org