Bank of America Global Diversity and Inclusion Organization
Transcription
Bank of America Global Diversity and Inclusion Organization
Bank of America Global Diversity and Inclusion Organization Employee Network Report Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report A year of accomplishments Building a more diverse and inclusive work environment is a key priority for Bank of America, and it starts at the highest level with Brian Moynihan, our CEO, and the Global Diversity and Inclusion Council. The Global Diversity and Inclusion Council (GDIC) continues to further Bank of America’s commitment to diversity and inclusion by working with our employee networks to create an environment where employees, customers and communities around the world can reach their goals and connect with each other. Our Global Diversity & Inclusion Employee Network Report is a reflection of the great work going on in the diversity and inclusion space and a testament to how we are better connecting to reach our goals. The GDIC’s key areas of focus are to increase representation, development and retention of women and people of color. We have continued to make great strides in these areas by increasing diversity recruiting hires by 50% and integrating D&I into the talentplanning process. Beginning this year, all employees are expected and all managers are required to demonstrate a commitment to diversity and inclusion. This involves modeling behaviors which value each individual for their unique contributions and creating an environment that allows each employee to reach their potential. We also are continuing efforts to globally attract key diverse talent through our sponsorship of several events and conferences including the International Society for Diversity & Inclusion Professionals Inaugural Conference; Catalyst; National Association of Black Accountants Conference; Ascend Asian Leadership Conference; Association of Latino Professionals in Finance and Accounting Leadership Conference; and the Executive Leadership Council–Women Leadership Conference. I would like to encourage you to read the Global Diversity & Inclusion Employee Network Report and learn more about the incredible work being done by our colleagues. Geri Thomas Chief Diversity Officer Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Shared success At Bank of America, we know that our differences — in thought, style, culture, ethnicity, age, sexual orientation and experience — allow us to make stronger connections. Our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. This is why diversity and inclusion remain central to our company’s values and why employee networks play such an important role at Bank of America. Through employee networks around the world, 65,000+ employees connect and participate in networking opportunities, mentoring programs, information forums and various volunteer events. Many members also serve in leadership roles and lead initiatives for recruiting, client development and community partnerships. The Global Employee Network Report is an opportunity to celebrate their successes and learn more about the Employee Networks’ global chapters. We currently have more than 200 chapters which will continue to flourish and grow over the years. The Bank’s commitment to diversity and inclusion and to our employee networks is making interactions easier for employees who work at different locations and in different lines of business — creating an environment where success is shared at the Bank and in the communities we serve. As a company we value and realize the power of the people. We strive to help our employees reach their full potential. To everyone who participates in our employee networks by giving of your time and support: you are making a difference in our efforts to foster a more diverse and inclusive work environment. Thank you. You are changing our company for the better. Cynthia Bowman Senior Vice President, Global Diversity & Inclusion Executive Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report How we organize to support diversity and inclusion Senior management team Sets the diversity and inclusion strategy and targets for the enterprise and cascades goals to the twodeep leadership team to ensure commitment and accountability across the enterprise. Global Diversity & Inclusion Council (GDIC) Chief governing body for diversity and inclusion globally. Sponsors and supports business/regional D&I councils and ensures alignment to enterprise D&I strategies and goals. Global Diversity & Inclusion Organization (GDIO) Facilitates and partners in the execution of diversity and inclusion strategies and tactics. Provides support to the Global Diversity & Inclusion Council, the Business/Regional Diversity Councils and the employee networks. Diversity & Inclusion - Business/Regional Councils (DIBRC) Champions Global Diversity & Inclusion Council – sponsored efforts within and across their businesses/regions and drives diversity and inclusion strategies for their businesses/regions. Corporate Social Responsibility (CSR) Sets and manages the global philanthropic and employee volunteering priorities for the organization. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Employee networks snapshot Asian Leadership Network (ALN) Encourages members to grow, network and honor Asian culture. Black Professional Group (BPG) Maximizes the contributions and enhance the professional development of its members. Chapters provide mentoring and feedback designed to enhance the leadership potential of employees. They also sponsor and promote community volunteering opportunities. Disability Advocacy Network (DAN) Provides support, information and resources for members with disabilities and the family members, friends and caregivers of people with disabilities. Hispanic/Latino Organization for Leadership & Advancement (HOLA) Provides an opportunity for members to meet, mentor, network and celebrate Hispanic culture. InterGenerational Employee Network (IGEN) Explores diversity through a generational "lens" and promotes generational Military Support & Assistance Group (MSAG) Serves as a network for members who are veterans or reservists and their families, and addresses their unique needs. Multicultural Leadership Network (MLN) Recruits, develops and recognizes multiple ethnicities and cultures of employees in the bank’s European, Middle Eastern and African regions. Native American Professional Network (NAPN) Helps to recruit, develop and retain Native American and Native Alaskan employees. Parents & Caregivers Network (PCN)* Brings together employees with caring responsibilities for children, other family members and loved ones. Young Professionals Network (YPN) Attracts, recruits and develops young professionals in the Asia Pacific region. YPN is committed to going beyond existing channels to engage a new generation of financial leaders. diversity as a necessary component of an inclusive corporate environment by raising visibility, driving awareness and encouraging oppourtunities for employeees and the business. Leadership, Education, Advocacy & Development for Women (LEAD) for Women Is devoted to recruiting, developing and retaining top female talent and to celebrating women across the globe. Lesbian, Gay, Bisexual & Transgender (LGBT) Pride Fosters an inclusive workplace for members and all employees, and helps to recruit, develop and retain top LGBT talent. * A Global Diversity & Inclusion Organization–supported network Alignment GlobalEmployee Diversity &Network InclusionGlobal Employee Network Report Welcome Did You Know Highlights Partnerships Page 1 of 1 Global Employee Networks Global Diversity & Inclusion Employee Network Report Employee Network global alignment The employee networks are aligned with the Global Diversity and Inclusion Organization and are supported by the Global Employee Network Program Management Office, which provides strategic direction and guidance to the employee networks globally. Americas Europe and Emerging Markets Asia Pacific Each network chapter is supported by chapter Each network chapter in this region is represented The networks in this region are organized by executive sponsors, two chapter cochairs, a by executive sponsors and cochairs. They also country with the country COO as the executive finance committee and a communications committee. Some chapters may have additional have handson support from the regional diversity and inclusion office to execute network activities. sponsor for all networks in country; also, each network chapter is assigned cochairs. committees, such as membership or events. Networks represented in this region: Asian Leadership Network (ALN) Networks represented in this region: Disability Advocacy Network (DAN) Black Professional Group (BPG) Leadership, Education, Advocacy & Development for Women (LEAD) for Women Disability Advocacy Network (DAN) Lesbian, Gay, Bisexual & Transgender (LGBT) Hispanic/LatinoOrganization for Leadership & Pride Advancement (HOLA) Military Support & Assistance Group (MSAG) InterGenerational Employee Network (IGEN) Multicultural Leadership Network (MLN) Leadership, Education, Advocacy & Development Parents & Caregivers Network (PCN)* for Women (LEAD) for Women Lesbian, Gay, Bisexual & Transgender (LGBT) Pride Military Support & Assistance Group (MSAG) Native American Professional Network (NAPN) Parents & Caregivers Network (PCN)* * A Global Diversity & Inclusion Organization–supported network There are five countries in the region that have employee networks: Australia, China (including Hong Kong), India, Japan and Singapore. Networks represented in this region: Leadership, Education, Advocacy & Development for Women (LEAD) for Women Parents & Caregivers Network (PCN)* Young Professionals Network (YPN) Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Diversity & Inclusion Employee Network Global Employee Networks Report With more than 200 chapters worldwide and more than 65,000 active members, the Bank of America employee networks have a truly global reach. Through the activities of the ENs, employees around the world have opportunities to develop their leadership skills, connect with employees in other lines of business and other regions, build meaningful connections between the bank and the communities in which we live and work, and bring real value to the bank’s business strategies. * A Global Diversity & Inclusion Organization–supported network ** Europe and Emerging Markets (exAsia) Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Did you know? The many benefits employee networks provide to employees, the bank, and the community Bank of America employee networks are much more than social organizations. They are a vital part of the bank’s culture, and they contribute to the organization in many ways, every day of the year. They have transitioned from social organizations to becoming a vital part of the bank’s culture and overall business strategy. A healthy employee network culture helps the bank by enhancing employee satisfaction, increasing retention, improving workplace relationships and even increasing productivity. On top of these benefits, ENs also have a positive community impact and help the bank achieve its corporate social responsibility goals. Of course, employee network members gain quite a bit by participating in network chapters, leadership and events. Among the benefits are ones that greatly impact career development: Accept broader responsibility: Gain experience from larger and more complex tasks Manage change and overcome obstacles: Learn how to flexible and adaptable Gain access to best practices: Experience other ways to do a job Through the initiatives and events of the employee networks, employees have opportunities to gain access to Build and maintain relationships: Gain interpersonal skills mentors, broaden their professional and personal network Influence and coach: Refine knowledge and communicate better and gain valuable institutional knowledge. As an Be decisive and think strategically: Balance strategy, collaboration and execution But the real benefit of the employee networks is right there in the name: networks. People can connect with colleagues in different lines of business, at different levels, in different locations. These personal and professional connections result in new projects, new initiatives, new business strategies, new community outreach efforts, new positions and new opportunities, not to mention new friendships — all of which bring increased satisfaction to employees, and significant advantages to the enterprise. organization that desires to create innovative ways to nuture and develop our talent, the employee networks present a unique platform. Keith Cockrell, Senior Initiative Portfolio Executive and Vice Chair of Global Diversity & Inclusion Council Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Value to the company Because our successes come from the strength and talents of our people, it makes good business sense to foster an environment that allows all of our employees to reach their full potential and deliver their best performance. By encouraging diverse viewpoints, we ensure a steady supply of new ideas and approaches that benefit our communities and clients. Thanks to the employee networks, employees around the world have opportunities to develop their leadership skills, build strong ties between the bank and the communities in which they live and work, support causes that are important to the bank and bring real value to the bank’s business strategies. Community outreach Network members contribute to the bank’s philanthropic goals by partnering with Corporate Social Responsibility and Bank of America Community Volunteers in efforts to make a difference in the communities in which we live and work. Talent development Employees leading a network, chapter or committee develop a variety of leadership skills that cross over to their work responsibilities: leading a team, influencing, managing projects, developing strategy, budgeting, negotiating, cultivating relationships, managing events and more. Crossorganizational exposure Network leaders have the opportunity to showcase their skills and abilities to their colleagues at various levels and in different departments throughout the bank. Relationships and networking Through the networks, employees can build relationships with their peers and senior leaders, both inside and outside of their line of business, and also within the community. Increased engagement Employees involved in the networks have a higher level of engagement than those who do not participate, according to the 2012 employee engagement survey. Productivity, innovation and creativity The employee networks are responsible for developing their own priorities and plans, including ones that have a positive impact on the bank’s culture and performance; this type of highly strategic work gives members the chance to develop their ability to conceive and create innovative solutions. Business strategy The networks have a unique opportunity to engage with business leaders to influence and support client and business development strategies. Brand awareness Through their work — both internal and external — in support of their five priorities, the networks reinforce and raise the visibility of Bank of America’s brand to our employees, our customers and our shareholders. Morale and retention The networks give employees a stronger sense of commitment to the bank and provide opportunities for professional and personal growth, which build morale and improve retention of talented employees. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Global Diversity & Inclusion Council Who we are Chaired by CEO Brian Moynihan, the Global Diversity & Inclusion Council (GDIC) consists of senior executives from across Bank of America. What we believe Our ability to deliver one company for our customers and clients comes down to how we connect as a team. Central to that is creating an environment where we value and respect our differences. Our company is a place where teammates can celebrate their differences. Our goal is to preserve and embrace diversity as well as to eliminate barriers to diversity in our company. What we do Provide guidance on the diversity and inclusion strategy set by the Senior Management Team. Sponsor and support business/regional D&I councils and ensures alignment to enterprise D&I strategies and goals. Ensure that the issues raised are aligned and owned by the right parties to inspect and drive resolution. Our employee networks best illustrate and exemplify the convening thought behind our brand – "We are better when we are connected." Made up of more than 65,000 employees, our employee networks create collaborations The GDIC's areas of focus include: Representation: Identify compelling opportunities to boost diversity. Inclusion: Create the atmosphere we want. Employee networks: Support the cornerstone of our diversity and inclusion efforts. External recognition: Be an employer of choice, a great place to work, and a bank of choice that clients and customers see as a great place to do business. across different lines of businesses and geographies, break down barriers, and build connections that otherwise would not exist. Without a doubt, our employee networks are one of our cultural cornerstones. Laurie Readhead, Enterprise Chief Information Officer, Global Technology & Operations, and ViceChair of Global Diversity & Inclusion Council Global Diversity & Inclusion Employee Network Report Welcome s1 Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report 2012 Global Diversity & Inclusion Awards The Global Diversity & Inclusion Awards recognize employees and teams across the enterprise for their active support of diversity and inclusion at the bank. Employees and managers nominated more than 900 teammates for their holistic accomplishments in diversity and inclusion in 2011 through June 2012. In conjunction with our overall recognition strategy, the Global Diversity & Inclusion Awards enable us to recognize employees for their efforts to embody our values. We realize the power of our people and promote an environment where all employees have the opportunity to achieve personal success that can contribute to the growth of our business. Employees were nominated by their peers or senior leaders for demonstrating exceptional commitment across the following diversity and inclusion priorities: Recruiting Nominees make Bank of America the best place for people to work by attracting worldclass talent and/or building a diverse and inclusive work environment through employee engagement. Business strategy Nominees contribute to our company's range of products and services to meet the diverse needs of our customers. They attract diverse suppliers that deliver breakthrough and innovative results in supplier development or deliver productivity gains and savings to the bank. Professional development Nominees coach and mentor diverse teammates and are a role model for work/life balance. They participate in or drive programs that help to develop leadership skills. Community involvement Nominees are active in their community through volunteerism and are ambassadors of the bank through their involvement with organizations outside of the company. Creating an inclusive workplace Nominees help to build a diverse and inclusive work environment through employee engagement. Winners were recognized with a Platinum Award through the Global Recognition Program, a commemorative plaque from CEO Brian Moynihan and Geri Thomas, and a celebratory reception with senior executives. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Diversity & inclusion month launches in Asia Pacific September 2012 marked the first Diversity & Inclusion month for the Asia Pacific region. More than 2600 employees in seven countries participated in a series of 23 events, an initiative driven by the Asia Pacific Diversity & Inclusion Council and supported by the Asia Pacific Executive Committee. The campaign was sponsored by John O’Toole, Asia Pacific general counsel, and Scott Kieran, head of Asia Pacific Audit, and was planned and executed by employee networks on both the regional and country levels. The events ranged across a variety of topics, including the importance of microfinance, our Asia equities markets, how to negotiate to build profitable relationships and tips around childcare and eldercare. There was also a campaign to collect donations for needy children and understand how we can reduce our carbon footprint. During D&I month, leaders from partners and clients were invited to speak to Bank of America employees. In Hong Kong, the LEAD for Women chapter hosted a Csuite discussion with leaders from Nomura, Royal Bank of Scotland and BNY Mellon. In Tokyo, Jiro Seguchi, Bank of America Country Executive of Japan, led an event where Seiko Oosumi, the deputy vice president of Lawson Inc., shared her experience in building a winning sales team across the nation. In India, crossenterprise collaboration was developed through close partnership with BA Continuum. More than1200 employees across 35 locations in India joined a leadership dialogue with Kaku Nakhate, Country Executive of India; Allen Arakal, Chief Operating Officer of India; and Avtar Monga, Head of BA Continuum. D&I month events were extremely popular in India, thanks to the input received through a local D&I survey conducted in May. “The results from listening to our people on what they really wanted to see and hear was just phenomenal,” said Allen. “Average participation rate in D&I month was threefold of the regular D&I events run locally. In particular, the health and nutrition event had 50 percent of the employees participating — 10 folds of previous D&I events.” A popular event in Australia and Singapore was a screening of “Miss Representation," a film that looks at the underrepresentation of women in positions of power from a variety of perspectives. “The Asian Pacific D&I Month campaign has exhibited true collaborations and strong partnerships amongst country COOs, D&I council members, Employee Network leads and the communications team across the region,” said Goki Muthusamy, who oversees diversity and inclusion across Asia Pacific. “Without the support, commitment and efforts of each of these leaders, the campaign would not have been successful.” Through the D&I month and ongoing activities engaging our employees and collaborating with our business partners, we are building a strong culture and working to become the employer of choice. The beauty of an engaging culture is that we are enhancing our ability to serve our clients and to build a sustainable and strong franchise. Jiro Seguchi, Bank of America Country Executive, Japan Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report GDIC members who are enterprise executive sponsors for employee networks Asian Leadership Network (ALN) Lesbian, Gay, Bisexual & Transgender (LGBT) Pride Mark D. Alexander Chief Information Officer, head of Technology and Operations for Global Paula Ann Dominick Global Compliance Executive Black Professional Group (BPG) Kathleen M. (Kathy) Auda GBAM & International Operational Risk Executive InterGenerational Employee Network (IGEN) Laurie Readhead Enterprise Chief Information Officer Welath & Investment Management Hispanic/Latino Organization for Leadership & Advancement (HOLA) Military Support & Assistance Group (MSAG) Ather Williams III Head of Global Payments and Global GTS Strategy Purna Saggurti Chairman of Global Corporate & Investment Banking Parent's & Caregivers Network (PCN) Keith T. Banks President, U.S. Trust Native American Professional Network (NAPN) Cassandra Chandler Corporate Compliance Executive George W. Smith Business Banking National Executive Leadership, Education, Advocacy & Development (LEAD) for Women Kristen M. Dugan Audit Director Glenda G. Gabriel Home Loans Neighborhood Lending Executive Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Core to our culture: Our strategic framework At Bank of America, diversity is core to who we are and how we operate — it’s part of our DNA. The employee networks are perfect examples of how the bank grows stronger through its commitment to diversity and inclusion. Bank of America’s employee networks are formally recognized, banksupported groups made up of employees who share a common dimension of diversity, along with others who support them. Employee Networks form around race, ethnicity, gender, sexual orientation, disability, age and veteran status. The groups are led by employees, and each group develops its own strategic approach, all geared toward contributing to Bank of America in five key areas: Recruiting Employee networks help propel Bank of America forward as an employer of choice. Professional development Employee networks play a role in maximizing Bank of America's global intelligence and leadership capability. Workplace environment Employee networks help create a more inclusive workplace culture. Business strategy Employee networks contribute to Bank of America's competitive advantage. Community involvement Employee networks help Bank of America contribute to a better world. Within these categories, there is a tremendous range of possible activities, partnerships and opportunities, and the leadership and members of the employee networks have shown great creativity and resourcefulness in developing new programs, including the five highlighted here. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Recruiting in action: MSAG recruits talent for the bank In the past few years, Bank of America has increasingly recognized the unique value that veterans and reservists bring to the table. Military personnel are selfstarters, understand logistics and have a service and teamworkoriented attitude, all of which help them contribute to the success of the bank. To increase the numbers of military personnel at the bank, the Military Veteran Recruiting Program (MVRP) was tasked with an ambitious goal of doubling the number of veterans hired in one year. This goal was surpassed by the end of the third quarter, thanks to the combined efforts of the MVRP team and the Military Support & Assistance Group (MSAG). Overall for 2012, the bank hired over 1600 veterans. Total veterans at the bank are estimated at 6400 now, with the plan to hire an additional 2000 in 2013. “Our success is the result of enthusiastic teamwork of both Staffing and MSAG members,” reports Staffing Executive Andrew McCartney. The strategic focus on recruiting provides opportunities for members of MSAG chapters around the country to contribute to the bank’s objectives. MSAG members are present at career conferences for military personnel held in different states, and also personally recruit veterans and Recruiting in Action: Visit the MSAG Page on the Global Employee Network site. reservists and advocate for veterans applying to work at the bank. MSAG helps recruit from within as well. When active members of the National Guard and Reserves return to the bank after deployment, MSAG often helps them get better jobs through its sponsor/mentor program. This program connects deploying Guards and Reservists with other veterans at the bank to help coordinate and assist with issues as they transition to Military Leave of Absence (MLOA) status, while they're away overseas and when they return to the bank. MSAG has a close relationship with the Wounded Warrior Project, whose mission is “to support America‘s military in their time of need.” Along with other activities, the relationship provides opportunities for the bank to recruit veterans. MVRP works with other organizations, including the Transition Assistance Program, Service Academy Career Conference, RecruitMilitary, the Military Spouse Employment Partnership, National Veterans Transition Services, MBA Veterans Conference, the U.S. Chamber of Commerce’s Hiring Our Heroes and the Department of Defense’s Hiring Heroes. Our members provide guidance to veterans who are looking for a position. We help translate military resumes into corporate speak. We know what most of the vets have been through, and we know what to highlight from their experience. Being a platoon commander, for example, involves an HR function, budget management and, of course, leadership. John Weires, Enterprise Leader, Military Support & Assistance Group Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Professional development in action: The Atlanta Collaborative Mentoring Program In markets like Atlanta, where there are multiple employee network chapters, and multiple mentoring programs, the senior leaders can find themselves overwhelmed with requests to participate. All of the network chapters in Atlanta, led by the Black Professional Group, joined forces to create a rich, structured mentoring program which provides benefits to mentors and mentees alike. This partnership created a stronger collaboration among the networks while allowing the employee network chapters to focus their energies on other programs for their members. Of the hundreds of network members who apply, about 25 are chosen by a committee of network leaders. Each is paired with a senior leader and embarks on a 10 to 11month program of mentoring and professional development. The mentees understand they are the ones who drive the relationship with their mentor, and are encouraged to set up regular meetings to discuss issues or topics that they find relevant to their current role, or that will help them plan their careers — they need to have a clear understanding of what they want out of the program. Over and over again, I hear from participants that the "I chose to get involved mainly to gain insight into other lines of business and to better understand the becoming a better communicator, but they're also gaining opportunities in different parts of the bank,” says Lisa Lavelanet, Vice President, Service Delivery Consultant, a twotime mentee in the program. “I was looking for help in developing my ‘strategic navigation,’ if you will — input into how to deal with career development issues, as well as guidance on my personal growth in my current role.” mentoring program provides more than just professional development. Yes, they're getting specific benefits like intangibles that play a huge role in career success: increased confidence in their strengths and capabilities that lets them step outside of their comfort zone and take on new challenges. They're able to break through barriers, both professionally and personally. The professional development part of the program is just as valuable and consists of a series of events held Angela Oliveros, Vice President, Senior Operations Project throughout the year. For example, the Market Awareness Panel gave both mentors and mentees the opportunity to share their experiences and provide insight into how to develop a career path and handle Manager career challenges, while Webbased virtual sessions focused on building a network, creating a personal brand, crafting an elevator speech and putting together a personal ”board of directors” to help with career planning. The Atlanta program continues to evolve: thanks to feedback from mentees, the leadership has implemented the “At Your Own Pace” series; each month, mentees receive resources and readings around a topic such as leadership, financial health or presentation skills. These resources also provide participants with new topics to address with their mentors. Thanks to its success, the Atlanta program has been replicated in other markets such as Philadelphia, and in 2013, look for collaborative mentoring programs in Michigan; Delaware; Jacksonville, Florida; and Ventura County, California. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Workplace environment in action: The LGBT Pride Ally Program Bank of America wants to be an employer of choice for LGBT talent, and to ensure that LGBT employees feel able to be themselves in our organization and are able to bring all of themselves to the workplace. The Ally Program shows them that there's support for LGBT rights throughout the bank. Cathy Bessant, Global Technology and Operations When lesbian, gay, bisexual and transgender people feel they are unable to be out in the workplace, they can experience stress and anxiety and often are not able to fully contribute to the organization or fully succeed in their roles. Bank of America has long been committed to providing an inclusive workplace environment for LGBT employees. But there is still an opportunity to build more awareness throughout the bank, to ensure LGBT employees feel comfortable bringing their whole selfto work, and to help the bank attract and support the best talent. Launched in 2013, first in Europe and then in the U.S., Bank of America’s Ally Program is a way for straight employees to visibly demonstrate their support for their LGBT colleagues and to contribute to an inclusive environment at the bank for LGBT employees, clients and customers. Visitors to the Ally Program Site can learn more about the program and its supporters, and find out how to become an Ally. The Ally Guide gives tips on how to be an effective, highprofile Ally, and Ally Program events give people a forum to talk about their support to their peers and leaders, and to find new ways to help the bank become more inclusive. The Ally Program goals Create an environment where LGBT employees can bring their whole self to work by increasing visibility of LGBT Allies throughout the Bank; clearly defining avenues by Allies can demonstrate support inperson and online; and increasing engagement of Allies in LGBT Pride activities. Drive positive change by engaging employees in our Ally initiatives and programs, providing opportunities to participate in educational and volunteer events while learning how to aid and assist the LGBT Community in the challenges they face. Create opportunities for Allies to show support through online systems from locations all around the world without needing to attend events directly if unavailable. Executive, executive sponsor for the Ally Program Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Business development in action: ALN works with China Construction Bank After investing in China Construction Bank (CCB) in 2005, Bank of America entered into a strategic assistance agreement with CCB, committing to share best practices and methodologies. The relationship has proved to be so successful that, despite having sold most of the investment, Bank of America has extended the agreement through 2016. As part of the agreement, CCB periodically sends its top talent to the U.S. to learn from Bank of America leaders. During these training programs, which last from two to twelve weeks, members of local Asian Leadership Network (ALN) chapters have proved invaluable in providing translation services — both reviewing documents for accuracy, and helping to translate at program dinners — as well as key insight into cultural expectations that help make the CCB visits productive and positive. CCB associates have taken an interest in the idea of employee networks. In March 2013, the Delaware ALN chapter hosted a networking event for its members and the CCB associates that included an overview of Employee Networks and the role ALN plays at Bank of America. Business Strategy in Action: Visit the ALN Page on the Global Employee Network site. In 2012, ALN’s participation in the CCB training was formalized. Now, ALN enterprise leaders can look at the particular needs of a CCB training program and find the right people from different chapters to address those needs. Our association with ALN has been incredibly helpful. When we first started the training program, we realized we had this great group of ALN members who could make the CCB guests feel more comfortable while they're here, and who could also give us some pointers about Chinese culture. And participating in the CCB training program is a great opportunity for the ALN members, too. They get exposure to CCB, they connect with Bank of America senior leaders, and they can meet people who share their heritage. Laura Smith, VP Program Manager, China Construction Bank Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Community involvement in action: Black Professional Group and National CARES Mentoring Movement Each year, every Employee Network chooses an organization to partner with on a national level. The organization is one whose mission aligns with the specific network and that can offer volunteer opportunities on both the national and local level. The organization receives a grant from the bank but, more important, it benefits from the expertise, energy and dedication of volunteers from the networks. The partnership between the Black Professional Group and the National CARES Mentoring Movement, which began in 2011, is a perfect example of how the Employee Network Grant Program impacts both the network and the organization in profound, positive ways. National CARES Mentoring Movement “recruits and connects mentors with local youthserving and mentoring organizations to help guide atrisk Black children to academic and social success while also providing infrastructure support and consulting to NCMM affiliates.” Visit the BPG Page on the Global Employee Network site. “National CARES was a perfect fit for us — not only is it helping children in our communities, but its mission aligns with another focus area for our network: professional development,” says Miyoshi West, BPG Enterprise CoLead. “Through CARES, we’re looking at the next generation, helping assess what those children are lacking in their lives that would allow them to be the best they could be, to reach their full potential, just as our network helps our members live up to their full potential.” Through the partnership, BPG chapters work closely with schools in lowincome areas, and members connect oneonone with children, mentoring them, giving them exposure to the professional world and letting them see possibilities outside of their immediate environment. The program is expanding in 2013 through virtual mentorships. “There are so many teammates across the enterprise who would love to give an hour to connect with a student who needs someone to talk to, and virtual mentorships will help create these connections,” Miyoshi said. BPG is also providing virtual financial literacy classes to students in schools that may not have resources such as financial training. The Black Professional Group’s donation will help National CARES and our local CARES leaders ensure fragile young lives … Thank you for being a light and a blessing to the children who so need more able, caring adults in their lives like the professionals you send our way. Susan L. Taylor, CEO and founder, National CARES Mentoring Movement Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Partnerships Along with the numerous benefits that the Employee Networks provide to the bank’s workplace environment and culture, there are external benefits as well. Employee networks strike up strong and productive partnerships with a variety of organizations, and these relationships enhance the bank’s position as a leader in diversity and inclusion, and create opportunities to recruit top talent and build stronger ties to our communities. Through the Employee Network Grant Program, employee networks partner with national nonprofit organizations, providing funding, volunteer time and expertise to the organizations, on both a national and local level. Bank of America also partners with professional organizations that advance diversity and inclusion in the workplace. These partnerships offer professional development and recruiting opportunities to associates, and also help strengthen our ties to our communities. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report The Employee Network Grant Program: Coasttocoast coverage Bank of America’s Employee Network Grant Program was launched in 2007 to give each employee Network in the U.S. the opportunity to identify and sponsor a relevant nonprofit organization. The program was designed to develop the bank’s commitment to diversity programs and groups. Initially, the grants were modest in size and mainly focused on local or state organizations, but in 2011, the program was revamped to develop new national philanthropic relationships (and deepen existing ones) that highlight the bank’s commitment to the communities we serve. Employee networks (ENs) coordinate volunteer efforts at the national level, partnering with organizations that have a larger impact but that also offer opportunities for employee participation on a chapter level. The grant program aligns with the bank’s overall philanthropic strategies as part of the enterprisewide focus on diversity, both as a key business and marketing strategy under Community Affairs, and as one of the Corporate Social Responsibility pillars. The bank’s philanthropic efforts address pressing needs related to housing, hunger and jobs with a particular focus on helping lowincome communities. Last year, our employees volunteered 1.5 million hours, giving their time and expertise to communities large and small and our employee networks contributed to those hours with their grant program partnerships. Through their partnership with the ENs, the organizations receive a grant from the bank, but more importantly, they have access to a highly engaged, committed team of volunteers and advisors. The program, which is run in partnership with Corporate Social Responsibility, demonstrates the bank’s holistic approach to community relationships and diversity efforts. For more information about the Bank of America Grant Program visit the Foundation Page. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Employee network grant partners Eight of the bank’s employee networks have chosen Grant Program partners, national nonprofit organizations that provide rewarding community service and leadership opportunities for associates. The organizations benefit not just from the grant, but from the time and expertise of Bank of America volunteers. The Asian Leadership Network (ALN) partnered with the National Association of Asian American Professionals (NAAAP), which has thousands of members in 27 chapters across North America. NAAAP is dedicated to developing and advancing the careers of Asian leaders by cultivating professional excellence among its members, connecting accomplished professionals for mutual success, engaging its members in community service and working with employers to recruit, retain and promote highachieving individuals. Through the partnership, over half of ALN’s chapters partnered with NAAAP locally, covering Boston, Dallas, Southern California and other markets. The Black Professional Group (BPG) partners with the National Cares Mentoring Movement, which “helps guide struggling black children to academic and social success.” A number of BPG chapters located in markets with a high prevalence of underserved youth or lowperforming schools have been actively engaged with the NCMM “Cares Circles,” delivering muchneeded mentoring, guidance and education. BPG members have helped coordinate backtoschool supply rallies in North Texas, connected with groups of children in Greensboro and provided critical basic finance knowhow to school children in Los Angeles. In 2013, the Disability Advocacy Network (DAN) teamed up with the National Disability Institute (NDI), a national research and development organization with the mission to promote income preservation and asset development for persons with disabilities and to build a better economic future for Americans with disabilities. NDI and DAN members are joining together to increase awareness on financial wellness for persons with disabilities, both through financial education for persons with disabilities, and through disability awareness training for those who provide financial education and services to persons with disabilities. The Hispanic/Latino Organization for Leadership & Advancement (HOLA) has chosen Feeding America, the nation's leading domestic hungerrelief charity, as its grant recipient. Feeding America feeds America’s hungry through its network of food banks and engages the country in the fight to end hunger. HOLA chapters have sponsored volunteer events in several markets to support Feeding America’s mission. The Leadership, Education, Advocacy & Development (LEAD) for Women network’s grant partner is Dress for Success, a national organization that provides disadvantaged Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report The Hispanic/Latino Organization for Leadership & Advancement (HOLA) has chosen Feeding America, the nation's leading domestic hungerrelief charity, as its grant recipient. Feeding America feeds America’s hungry through its network of food banks and engages the country in the fight to end hunger. HOLA chapters have sponsored Employee network grant partners volunteer events in several markets to support Feeding America’s mission. Eight of the bank’s employee networks have chosen Grant Program partners, national nonprofit organizations that provide rewarding community service and leadership opportunities for associates. The organizations benefit not just from the grant, but from the time and expertise of Bank of America volunteers. The Leadership, Education, Advocacy & Development (LEAD) for Women network’s grant partner is Dress for Success, a national organization that provides disadvantaged women with “professional attire, a network of support and career development tools.” In 2012, LEAD chapters hosted numerous events across the globe with more than 400 employees in attendance. Among the accomplishments were hosting events to raise money and clothing donations; facilitating clothing drives; recruiting volunteers to provide oneonone coaching for Dress for Success clients; and volunteering at other Dress for Success events. The Asian Leadership Network (ALN) partnered with the National Association of Asian American Professionals (NAAAP), which has thousands of members in 27 chapters across North America. NAAAP is dedicated to developing and advancing the careers of Asian leaders by cultivating professional excellence among its members, connecting accomplished professionals for mutual success, engaging its members in community service and working with employers to recruit, retain and promote highachieving individuals. Through the partnership, over half of ALN’s chapters partnered with NAAAP locally, covering Boston, Dallas, Southern California and other markets. The Lesbian, Gay, Bisexual & Transgender (LGBT) Pride is working with The Trevor Project, which provides crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning youth. A number of LGBT Pride members are volunteering with Ask Trevor, an online resource for young people with questions surrounding sexual orientation and gender identity, and live volunteer opportunities are being developed in key Trevor Ambassador cities such as Los Angeles, New York, San Francisco, San Diego and Washington, DC. The Black Professional Group (BPG) partners with the National Cares Mentoring Movement, which “helps guide struggling black children to academic and social success.” A number of BPG chapters located in markets with a high prevalence of underserved youth or lowperforming schools have been actively engaged with the NCMM “Cares Circles,” delivering muchneeded mentoring, guidance and education. BPG members have helped coordinate backtoschool supply rallies in North Texas, connected with groups of children in Greensboro and provided critical basic finance knowhow to school children in Los Angeles. The Military Support & Assistance Group (MSAG) partnered with Fisher House, which provides housing near VA hospitals for military families so they can be close to a loved one during hospitalization for a combat injury or illness. The MSAG chapter in DC/Maryland/Northern Virginia has over 50 volunteers who sponsor monthly themed dinners at the DC Fisher House — preparing the meal, decorating the dining room, and spending time with the veterans and their families during a stressful time. In 2013, the Disability Advocacy Network (DAN) teamed up with the National Disability Institute (NDI), a national research and development organization with the mission to promote income preservation and asset development for persons with disabilities and to build a better economic future for Americans with disabilities. NDI and DAN members are joining together to increase awareness on financial wellness for persons with disabilities, both through financial education for persons with disabilities, and through disability awareness training for those who provide financial education and services to persons with disabilities. The Native American Professional Network (NAPN) partners with UNITY (United National Indian Tribal Youth), which works with Native American youth on issues of personal development, leadership and community involvement. Through NAPN’s involvement, UNITY now includes financial education as a focus area, primarily through workshops held in a variety of states. At UNITY’s National Conference in California, each of the 1200 attendees received a copy of Bank of America’s “Student Financial Handbook, and volunteers from the bank were on hand to answer questions. The Hispanic/Latino Organization for Leadership & Advancement (HOLA) has chosen Feeding America, the nation's leading domestic hungerrelief charity, as its grant recipient. Feeding America feeds America’s hungry through its network of food banks and engages the country in the fight to end hunger. HOLA chapters have sponsored volunteer events in several markets to support Feeding America’s mission. The Leadership, Education, Advocacy & Development (LEAD) for Women network’s grant partner is Dress for Success, a national organization that provides disadvantaged Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Sponsorships New opportunities for recruiting and professional development Bank of America supports and sponsors a number of professional organizations that share our interest in and commitment to strengthening an inclusive workplace. With these organizations, we participate in conferences and programs and sponsor research, all aimed at building community and supporting career development for people of a variety of backgrounds. These relationships provide our employees with opportunities to gain knowledge and expand their networks, and they also give the bank another way to attract talented recruits. Our current sponsorships include the following organizations: ALPFA: Building Latino Business Leaders: “Creates opportunities, adds value, builds relationships for its members, the community and its business partners while expanding Latino leadership in the global workforce.” Catalyst: “Expanding opportunities for women and business.” The Consortium: “Strives for the empowerment and recovery of all who seek assistance with behavioral health… through the provision of holistic communitybased services.” Executive Leadership Council: “To build an inclusive business leadership pipeline and to empower AfricanAmerican corporate leaders to make significant and impactful contributions in the global marketplace and their communities.” Human Rights Campaign: “Strives to end discrimination against LGBT citizens and realize a nation that achieves fundamental fairness and equality for all.” National Black MBA Association: “To create educational opportunities and economic growth for African Americans.” Out & Equal Workplace Advocates: “Educates and empowers organizations, human resources professionals, employee resource groups and individual employees through programs and services that result in equal policies, opportunities, practices and benefits in the workplace inclusive of all sexual orientations, gender identities, expressions and characteristics.” For more information regarding conferencing and recruiting visit our Diversity Partnerships and Recruiting page. Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Open to all employees, the Asian Leadership Network (ALN) provides opportunities for its members through networking, mentor programs, information forums and celebrations of Asian culture. The ALN serves as a resource for employees who are Asian and colleagues who support our mission. Members are committed to fostering an environment that accepts, values and encourages diversity, and that honors the rich traditions that Asian employees bring to the bank. Mission Create a community of AsianAmerican employees in the bank to collaborate on common initiatives such as career development, leadership development, community outreach and cultural education. Each chapter drives ALN’s mission and works to eliminate cultural barriers by enhancing Bank of America’s corporate culture with AsianAmerican cultural values. Activities The Asian Leadership Network is committed to staying connected and driving awareness among employees Directory 4,800 members Enterprise Executive Sponsors Mark Alexander Paul Critchlow Yuriko Mita Purna Saggurti Enterprise Leaders Urvi Bham Rita Young Contact Us U.S. [email protected] across the company, sustaining current leadership levels and pipeline, and building partnerships with external organizations. In 2013, ALN restructured leadership roles across the ALN Enterprise Team to allow for Enterprise and Regional Leaders to engage with Chapter leaders and ensure adequate direction toward daytoday chapter activities. The ALN National Team began engaging with Band 12 executives to discuss strategy for sustenance of the ALN pipeline and opened communication on discussions at GDIC as they relate to promoting Asian leaders at the Bank. ALN plans to assess current engagement with external organizations to see where there are opportunities to partner together to align strategic goals and promote networking across different organizations. With over 4,800 members and 70+ events in 2012, ALN promotes cultural awareness throughout the year and develops programs for professional development of its members. In February 2013, local ALN Chapters celebrated Lunar New Year across the United States. The Lunar New Year holiday is celebrated in several Asian cultures. This New Year brings in the Year of the Snake, based off the Chinese Zodiac calendar which relates each year to an animal and its reputed attributes, according to a 12year cycle that the lunar calendar follows. Local ALN Chapters utilized this opportunity to reach out to their local communities through different events and festivals. Through making connections within the community, ALN partners with the Bank’s commitment to make interactions easier, make our expertise more accessible, make relationships more human, and share our successes. View Image Gallery There are a lot of benefits to being part of an employee network—mentoring, networking, making connections, getting leadership experience but more than anything, it's the sense of belonging and the The first day in May launches Asian Heritage Month each year, marking a time to celebrate the culture, opportunity to learn more about your heritage. That sense of belonging is something we want every new traditions, and history of Asians and Pacific Islanders in the United States. On May 29, 2013, ALN launched member to feel from the moment he or she walks in the first national speaker series in honor of Asian Heritage Month. The attendance and participation was such a success that ALN will continue to deliver the national speaker series virtually so that all ALN Chapters the door. nationwide can come together to learn, share, and connect. The ALN Southern California and Greater DC Chapters also commemorated Asian Heritage Month by organizing an event at the Pacific Asia Museum in Pasadena, CA, and volunteering at the Asian Heritage Festival in Frederick, MD, respectively. Going forward, ALN plans to continue to focus on carrying out 2013 strategy initiatives, grow the ALN membership base and encourage networking among members because we are better when we are connected. Rita Young, cochair, Asian Leadership Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Florida Maryland New Jersey Arizona Jacksonville Chapter Chairs Wendy Chen Ajumon Zacharia Baltimore Chapter Chairs Chris Sheasby Ester Davis Chapter Chairs Arvind Ramakrishnan Khwaja Shaik Eric Estrada Executive Sponsor Patrick Rose Chris Sheasby Executive Sponsors Etta Denk Phoenix Chapter Chairs Raymond Wong Joseph Pasco Executive Sponsor Louise Nail California San Francisco Chapter Chairs Duc Phan Christian Aragon Georgia Atlanta Chapter Chair Matthew Sinon Executive Sponsors Michael Ragunas Executive Sponsor Nahid Toulabi Massachusetts Boston Chapter Chair Sachin Malhotra James Gaittens Executive Sponsor Open Michelle Brega Illinois North Carolina Southern California Chapter Chairs Angela Antonio Chicago Chapter Chairs Joseph Yen Charlotte Chapter Chairs Kshama Jobanputra Mark Chun Emili De La Cruz Jackson Astrid Martin Executive Sponsor Fung Der Brian Mak Executive Sponsors Anil Matai Tony Nobili Executive Sponsors Wynne Lum Delaware Wilmington Chapter Chairs Lawrence Arellano Sudhir Razdan Executive Sponsors Munish Pahwa William Wagner D.C. Washington Chapter Chairs Hasan Oberoi Zachary Hauser Executive Sponsor Jeff Wood Executive Sponsors Peter Malecek Raju Patel Evelyn Y Tan Caroline Zhu Kristen Dugan New York Chapter Chairs Anita Nathan Tom Liu Executive Sponsor Bryan Weadock Texas Dallas/Fort Worth Chapter Chairs Kushangi Parikh Thomas Brock Edward Amerson Executive Sponsor Melissa Gonzalez Washington Seattle Chapter Chairs Kathleen West Jay Tampinco Jason Shen Executive Sponsor Nathan Nguyen Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Black Professional Group (BPG) provides opportunities for employees to grow and celebrate African American, West Indian, Caribbean and African cultures. Today, BPG’s membership is open to anyone who would like to participate and is interested in helping to fulfill our goals and objectives. BPG also advances the firm’s philanthropic initiatives by devoting time and talent to a variety of communitybased organizations in support of community enrichment, employee growth and business development. Mission To maximize the contributions and enhance the professional development of black employees at Bank of America. We strive to support and leverage the collective talents of employees by taking a leadership role in making Bank of America the employer of choice for talent at every level of the organization. Activities Historically, the Black Professional Group has had a strong natural inclination toward community Directory 10,500 members Enterprise Executive Sponsors Kathy Auda Kieth Cockrell Enterprise Leaders Lynne Fairbanks Miyoshi West Roderick Wilson Contact Us U.S. [email protected] involvement and volunteering — this inclination is almost an innate characteristic of many of the employees who come to BPG. The network partners closely on a national and local level with National CARES Mentoring Movement, and chapters also reach out to their communities through a variety of programs, events and initiatives. In 2012, BPG began focusing more attention on business strategy and professional development than it had in past years. The network is tackling issues such as how to grow the pipeline of minority talent to increase the number of future Black leaders in the enterprise. Programs such as “Own Your Career,” launched in February 2013, help members develop and execute their career plans, ensuring that BPG is helping employees as much as it has historically helped the community. View Image Employees can get lost in this organization. They start to think about their potential, and then they don't see any executives above them who look like them. It can be disheartening and intimidating you feel you don't have the camaraderie, the person who understands your challenges and your experience on a daily basis. The Black Professional Group helps employees advance their careers in ways that benefit themselves and the bank. Miyoshi West, cochair, Black Professional Group Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Florida New Jersey Rhode Island All/Virtual Jacksonville Chapter Chairs Enjyi Hannans Ricky Bracken Hopewell Chapter Chair Darryl Rivers Providence Chapter Chairs Stephanie Y. Jackson Jennifer K. Turner Chapter Chairs Diane Dickerson Kari Murrison Executive Sponsor Open Arizona Phoenix Chapter Chairs Christian X. Rodriguez TaKisha Porch Executive Sponsor David Woell California Concord (Northern CA Chapter) Chapter Chairs Rhonda Carson Jeremy Williams Executive Sponsor Ameet Seth Los Angeles(Southern CA Chapter) Chapter Chairs Vera Stewart Executive Sponsor Greg Smith FT. Myers(South Florida Chapter) Chapter Chairs Damita Salters Vania Lagurerre Mark Mestrovich Executive Sponsor Bernard Hampton Tampa Chapter Chairs Nicole Simmonds District of Columbia Washington/Baltimore Chapter Chairs Marcel Boyd Denika Palmer Executive Sponsor Patty BrooksNobles Delaware Wilmington Chapter Chair Michelle Shorter Executive Sponsor Tony Allen Executive Sponsor Kim Wilkerson Executive Sponsor Anthony Biniaris North Carolina Georgia Piedmont Triad (Greensboro, WinstonSalem, High Point) Chapter Chairs Carol HallGraves Mary Stokes Illinois Executive Sponsor Kevin Cunningham Ijeoma Emeka Executive Sponsor Kim Jenkins Executive Sponsor Barry Simmons Pauline Cuffie South Carolina Executive Sponsor Roxanne Simmonds Atlanta Chapter Chairs Patrice Barton Smith Chicago Chapter Chairs Brian L. Griffin David Roberson Executive Sponsor Lasandra Pierce Massachusetts Boston Chapter Chair Malida Thelusme Executive Sponsor Monte Foster Michigan Detroit Chapter Chair Tiffany Douglas Executive Sponsor AJ Barkley Missouri St. Louis Chapter Chair Executive Sponsor C. Scott Stevenson New York Chapter Chairs Laura Egodigwe Diswa Malu Executive Sponsor Aron Levine Chapter Chairs Michelle Donaldson Smith New York Charlotte Chapter Chair Tiffany EubanksSaunders Malgy Blue Brenton Hamlet Connecticut Executive Sponsor John Towey Chapter Chair Takia Williams Texas Dallas Chapter Chair Vanetta Hicks Executive Sponsor Liv Albritten Houston Chapter Chairs Cordell Guillory Marcus Malonson Christopher Porter Executive Sponsor Shameka Whiting Executive Sponsor Derek Ellington Virginia Ohio Norfolk Chapter Chair Shimane Newman Chapter Chairs DeAndrea Evans Danielle Sydnor Executive Sponsor Rebecca Siegel Executive Sponsors Christina CrewsMcLemore Americas Jake Frego Costa Rica Joseph DiNicola Chapter Chair Jorge White Bains Pennsylvania Philadelphia Chapter Chairs Robert Scott Mehnmah R. Adkins Executive Sponsor Kevin Nesbit Executive Sponsor Juan Araya Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Open to all employees, the Disability Advocacy Network (DAN) is a source of support and information for employees with disabilities, or employees who are family members, friends or caregivers of someone with a disability. Through programs that encourage partnerships, embrace differences and promote creativity, DAN presents opportunities for awareness and education. Mission The mission of DAN is to live and promote (internally and externally) the Bank’s commitment to people impacted by disabilities through awareness and education opportunities and volunteer activities in the local communities where our employees and customers live and work. The DAN is also a source of support and information for employees with disabilities, and employees who are impacted by family members, friends or customers with disabilities and is committed to creating opportunities for professional advancement and development through networking, mentoring, and information forums. Activities The Disability Advocacy Network has always worked to make sure Bank of America provides a welcoming environment for employees with disabilities. In 2012, DAN went one step further and launched a focus on recruiting. Through chapter events, networking and partnerships with outside organizations, DAN is helping Directory 1,700 members Enterprise Executive Sponsors Paula Kelley Alan Wehrenberg Enterprise Leaders Melissa Abich Sean Foster Regional Leaders for EMEA Gary Toner Nnaemeka Ezugwu Contact Us U.S. [email protected] Europe and Emerging Markets (exAsia) [email protected] the bank’s overall recruiting goals and building its own visibility within the enterprise — efforts that will continue to grow in 2013. Through its partnership with the National Disability Institute (NDI), DAN is providing relevant and rewarding volunteer opportunities for its members. DAN volunteers help disabled people in the community with their tax returns, ensuring they receive their Earned Income Tax Credit. For 2013, DAN is expanding this relationship: in every market where both DAN and NDI have a presence, members will provide financial training for people affected by disabilities, using modules produced by NDI. The special needs trust advisors at Merrill Lynch help the families of disabled people to arrange for ongoing support and care well into the future. DAN chapters provide awareness training and valuable insight to these advisors, helping them better understand the issues and concerns of disabled people and their families. View Image Gallery People tend to come to Disability Advocacy Network At the chapter level, DAN is working to bring in new members, and to make all members more engaged when they don't know where to turn for help with the network’s activities. In general, chapters can choose particular focus areas based on their perhaps a family member has developed a disability, or maybe the local school has decided to put their members’ interests — autism or Alzheimer’s, for example — and build events and seminars around these topics. The chapters are also very connected to their communities and typically host major events in October — Disability Awareness Month — including awareness expos with nonprofit organizations, seminars, panel discussions and volunteer opportunities. child in a special needs class. Someone in the network will have gone through a similar situation and is ready to share their experience and advice. That's perspective the employee probably wouldn't have found if the network wasn't there, and that's a new, positive connection within the organization. Sean Foster, cochair, Disability Advocacy Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Florida Massachusetts Texas Arizona Jacksonville Chapter Chairs Matt Cooksey Heidi Dorn Boston/Eastern New England Chapter Chairs Andy Keith Lisa Forsberg Dallas (North Texas Chapter) Chapter Chairs Marc Woods Erika LenkHatfield Jeff Laux Executive Sponsor Charlie King Executive Sponsor Dean Athanasia Executive Sponsor Brian Angle Matthew Young Georgia Maine Executive Sponsor Mairzi Scott Atlanta Chapter Chairs Scott Hilton Fred McKinney Belfast(Maine Chapter) Chapter Chairs Lousie Magoon Jen PraySmith Executive Sponsor Chris Dubey Kelly Kimble Phoenix Chapter Chairs Jim Elwood Rex Richardson California San Francisco Chapter Chairs Will Henningsen Dan Cutter Illinois Executive Sponsor Open Chicago Chapter Chairs Cheryl Carter Southern California Chapter Chairs Roni Zepeda Mason Lee Executive Sponsor John Berens Delaware Wilmington Chapter Chairs Larry Kappauf Lynn Day Krystal Cobb Chris Dennis Executive Sponsor Chip Rossi Executive Sponsor Chip Rossi North Carolina San Antonio Chapter Chairs Rachelle Everett Judy Bollom Executive Sponsor Open Europe and Emerging Markets (exAsia) UK London Mehul Dhadankar Charlotte Chapter Chairs Erin Darcy Patricia Zavagnin Susan Thomas Chapter Chairs Gary Toner Nnaemeka Ezugwu Executive Sponsor Valerie Kilgore Executive Sponsor Greg Hobby Executive Sponsor Open New York Chapter Chairs Madeline Quinn Robert Sensale Latin America Costa Rica Chapter Chairs Raquel Mechoulam Villalobos Diane Shults Mora Miralles Monserrat Paras Kishnani Executive Sponsor Silvina Salazar Executive Sponsor Joanthan Shiff Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Hispanic/LatinoOrganization for Leadership & Advancement (HOLA) provides a forum where employees can gain access to professional development resources, mentoring programs and networking opportunities with senior leaders. Mission The mission of HOLA is to create a forum where Hispanic/Latino employees engage, mentor and support one another, cultivating professional leadership development and supporting Bank of America by helping to attract, retain and develop Hispanic/Latino employees. Activities Hispanic/Latino Organization for Leadership & Advancement had an active year. Local chapters found new ways to engage employees, and the network as a whole made strides in developing initiatives that contribute to professional development and business strategy. Directory 6,200 members Enterprise Executive Sponsors Keith T. Banks Marlene Potter Enterprise Leaders Robert Martinez Ofelia Munoz Silvina Salazar Contact Us U.S. [email protected] Because they each cover such a wide geography, the Arizona and Los Angeles chapters have often found that it hasn’t been practical for a large percentage of employees to attend most events. To address this, the leadership created “subchapters” — informal chapters that are under the governance of the main chapter, but that provide new opportunities for employees interested in volunteering, attending events, taking on responsibilities and generally contributing to the HOLA mission. The subchapters have proven a great success and are a wonderful model for other network chapters facing similar challenges. The Las Vegas chapter created a school supply drive that was so successful that four local broadcast networks — including Univision — captured the results, creating some great PR for the bank. The Charlotte chapter created a robust mentoring program that is being adopted by other chapters. Thirty View Image Gallery mentor pairs were chosen across different lines of business, and the program itself was highly structured and focused to ensure it was meaningful to both mentors and mentees alike. The network has developed a virtual chapter designed to reach out to any employee working in any area of the bank. The goal is to offer one professional development webinar a month — a great asset for employees, of course, and also an opportunity for chapter leaders to gain wider exposure for the work they do on a local level. HOLA has a growing opportunity to assist the bank’s business strategy. The Hispanic community is one of the fastestgrowing in the U.S., and HOLA — which has over 6,000 members across the nation — can be the voice of the customer, as well as the voice of the employee. HOLA members can bring their knowledge into the bank for consumer research and product development. For example, the Charlotte chapter ran a focus group for ecommerce to understand how Hispanic customers are using mobile banking. Because I work in ecommerce and my team is scattered around the country, I can sometimes feel isolated at my job. HOLA has given me the opportunity to connect with people throughout the organization, including senior leaders. Thanks to HOLA, I'm engaged in the organization, and my network has grown so that I have people to reach out to when I need assistance. Ofelia Munoz, cochair, Hispanic/LatinoOrganization for Leadership & Advancement Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Connecticut Massachusetts Ohio All/Virtual Chapter Chairs Jacqueline Nadal Boston Chapter Chairs Elvin Rodriguez Mary Jason Cleveland Chapter Chairs Kristen McCoy Amy Watkins Executive Sponsor Kevin Dolan Executive Sponsor James Rufus Wilmington Chapter Chairs Michelle Sorrells Michigan Rhode Island Chapter Chairs Linda Patel Executive Sponsor Colleen Benjamin Bill Borquez Providence Chapter Chairs Randel George Dennis G. Fernandez Chapter Chairs Jeannette Ross Tony Vasquez Executive Sponsor Open Arizona Phoenix Chapter Chairs Selene Villalobos Martha NunezSchroeder Yunuen Abad Executive Sponsor Benito Almanza California Fresno Chapter Chairs Jaime Gonzalez Adriana Silva Maria "Cony" Rangel Executive Sponsor Raquel Gonzalez Monterey Chapter Chairs Cynthia (Cindy) Hawkins Sanda Faith Francisco Gonzalez Executive Sponsor Deirdre Smallwood SF Bay Area Chapter (San Francisco) Chapter Chairs Ximena Delgado Monica Serrano Executive Sponsor Raquel Gonzalez Sacramento Chapter Chairs Richard Bothun Christi Moore Executive Sponsor Peter Lendrum San Diego Chapter Chair Tony Gonzalez David Crosthwaite Erika Rangel Executive Sponsors Angie Lucero Luis Chacon Janice Ward Executive Sponsor Karen Spagna Delaware Florida Executive Sponsor Brett Bernard Jacksonville North Carolina Chapter Chairs Alida Lupari Charlotte Chapter Chairs James Freedman Hilton Nazario Executive Sponsor Sam Perone South Florida (Palm Beach) Chapter Chairs Marcela Gallego Steven P. Daigle Javier Arbelaez Executive Sponsor Mario Diaz Tampa Chapter Chairs Shirley Morejon Alejandro Goicoechea Rafael Gaztambide Executive Sponsors Jackson Jones Victor Rivera Georgia Atlanta Chapter Chairs Nasha A. Dixon Javier Calvo Executive Sponsor Anthony Vasquez Illinois Chicago Chapter Chairs Fernando Pastor Georgina Mayback Michelle Fries Executive Sponsor Marcus Velasco Rich Robles Executive Sponsor Jose Ruiz New Jersey Hopewell Chapter Chairs Leosinda Lebron Melissa Harrell Executive Sponsor Sal Cucchiara Newark Chapter Chairs Michelle Feijo Erika Gonzalez Executive Sponsor Chris Randazzo Nevada Las Vegas Chapter Chairs Edgar A. Velazquez Melissa Chavez Executive Sponsor George Smith New York Chapter Chairs Luisa Cassanello Maria Crisostomo Executive Sponsor Jeff H. Barker Executive Sponsor Keith Jacobson Texas North Texas (Dallas) Chapter Chairs Claudia Franklin Dee Vargas Jenifer Daidone Executive Sponsor Susie Johnson Houston Chapter Chairs Olga Garza Yessenia Cortez Executive Sponsor Gillian Breidenbach San Antonio Chapter Chairs Carlos Camacho Margie Hodges Executive Sponsor Susie Johnson Washington Seattle Chapter Chairs Jose Zerpa Esther Aguilar Executive Sponsor Open Virginia Hampton Roads Chapter Chairs Delicia Durant Patricia Williams Executive Sponsor Bryan Olson Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview InterGenerational Employee Network (IGEN) is the newest member of our EN family. IGEN was designed to explore generational diversity and dynamics at Bank of America and in the workplace, discuss opportunities and challenges facing members of each generation, gain new skills for interacting across generations and bridge communication gaps which may exist between the generations. At the heart of IGEN is the company brand we’re better when we’re connected! IGEN also focuses on promoting employee and business growth through partnerships with other employee networks, Bank of America Community Volunteers and Diversity and Inclusion Business Councils. Mission To promote generational diversity as a necessary component of an inclusive corporate environment by raising visibility, driving awareness and encouraging opportunities for employees and the business. Directory 375 members Enterprise Executive Sponsors John Harris Laurie Readhead Enterprise Leaders Anna Ettin Mary Ann Portt Contact Us For more information Visit the IGEN network homepage Goals To raise awareness of generational diversity and expand our dialogue to drive productive interactions “IGEN seeks to bridge the differences in across all generations in the workplace; communication style and priorities that can arise in To leverage generational diversity to promote employee and business growth opportunities; the workplace and as we serve our customers and To maintain the focus on generational diversity and its trends; To provide the knowledge critical to attract, retain and develop a generationally diverse mix of employees; What does that really mean? Internally, IGEN can bridge gaps between generations — helping develop the relationship between a 27yearold manager and a 67yearold employee, who might be clashing over different expectations and communications styles. Externally, IGEN can identify ways in which to better communities. By initiating crossgenerational conversations IGEN can further our brand commitments to make expertise more accessible and relationships more human”. Mary Ann Portt, cochair, InterGenerational Employee Network serve customers and clients, such as in product development to better understand the needs of each generation, or in providing a young call center employee with the right frame of reference and questions to have a successful connection during a collection phone call to an elderly customer. Activities IGEN was launched as a pilot chapter in Atlanta in July 2012. After a kickoff event and three virtual events, the chapter boasted almost 400 members by the end of the year and was well on its way to positioning the network as the central point for research and knowledge about intergenerational dynamics, both within “Expertise in leading multigenerational teams is a critical and highlyvalued skill. Successful leaders need to bridge style differences in communication, coaching and recognition. They need to assist employees’ career development and achievement in our communities. each life stage, and ensure knowledge transfer when appropriate. IGEN can spark conversations and In 2013, IGEN is planning to launch several new chapters including Los Angeles and Houston, as well as developing three educational modules: “Generations 101” (identifying traits of Traditionalists, Boomers, Anna Ettin, cochair, InterGenerational Employee the bank and externally with clients and through volunteer activities in Generation X, and Generation Y or “Millennials”), “Communicating Across Generations” and “Managing Across Generations”. In addition to evolving IGEN’s business and strategic impacts, chapters will identify and support volunteer activities allowing members to network with clients, community members and teammates from different generations. Generations 101: create relationships to achieve these ends.” Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview U.S. California Los Angeles (launched September 5, 2013) Chapter Chairs Maria Beckman Pamela Gabriel Executive Sponsor Matt Dalany Georgia Atlanta Chapter Chairs Rhonda Bettis Parker Smith Executive Sponsor Nancy Chastain Directory Activities IGEN was launched as a pilot chapter in Atlanta in July 2012. After a kickoff event and three virtual events, Global Diversity & Inclusion Employee Network Report the chapter boasted almost 400 members by the end of the year and was well on its way to positioning the network as the central point for research and knowledge about intergenerational dynamics, both within Welcome the bank and externally with clients and through volunteer activities in Did You Know our communities. Highlights Partnerships Global Employee Networks In 2013, IGEN is planning to launch several new chapters including Los Angeles and Houston, as well as Global Diversity & Inclusion Employee Network Report developing three educational modules: “Generations 101” (identifying traits of Traditionalists, Boomers, Generation X, and Generation Y or “Millennials”), “Communicating Across Generations” and “Managing Across Generations”. In addition to evolving IGEN’s business and strategic impacts, chapters will identify and support volunteer activities allowing members to network with clients, community members and critical and highlyvalued skill. Successful leaders need to bridge style differences in communication, coaching and recognition. They need to assist employees’ career development and achievement in each life stage, and ensure knowledge transfer when appropriate. IGEN can spark conversations and create relationships to achieve these ends.” Anna Ettin, cochair, InterGenerational Employee Network Overview Directory teammates from different generations. Generations 101: InterGenerational Employee Network (IGEN) is the newest member of our EN family. IGEN was designed to explore generational diversity and dynamics at Bank of America and in the workplace, discuss opportunities and challenges facing members of each generation, gain new skills for interacting across generations and bridge communication gaps which may exist between the generations. At the heart of IGEN is the company brand we’re better when we’re connected! IGEN also focuses on promoting employee and business growth through partnerships with other employee networks, Bank of America Community Volunteers and Diversity and Inclusion Business Councils. Mission To promote generational diversity as a necessary component of an inclusive corporate environment by raising visibility, driving awareness and encouraging opportunities for employees and the business. 375 members Enterprise Executive Sponsors John Harris Laurie Readhead Enterprise Leaders Anna Ettin Mary Ann Portt Contact Us For more information Visit the IGEN network homepage Goals To raise awareness of generational diversity and expand our dialogue to drive productive interactions “IGEN seeks to bridge the differences in across all generations in the workplace; communication style and priorities that can arise in To leverage generational diversity to promote employee and business growth opportunities; the workplace and as we serve our customers and To maintain the focus on generational diversity and its trends; To provide the knowledge critical to attract, retain and develop a generationally diverse mix of employees; What does that really mean? Internally, IGEN can bridge gaps between generations — helping develop the relationship between a 27yearold manager and a 67yearold employee, who might be clashing over different expectations and communications styles. Externally, IGEN can identify ways in which to better communities. By initiating crossgenerational conversations IGEN can further our brand commitments to make expertise more accessible and relationships more human”. Mary Ann Portt, cochair, InterGenerational Employee Network serve customers and clients, such as in product development to better understand the needs of each generation, or in providing a young call center employee with the right frame of reference and questions to have a successful connection during a collection phone call to an elderly customer. Activities IGEN was launched as a pilot chapter in Atlanta in July 2012. After a kickoff event and three virtual events, the chapter boasted almost 400 members by the end of the year and was well on its way to positioning the network as the central point for research and knowledge about intergenerational dynamics, both within “Expertise in leading multigenerational teams is a critical and highlyvalued skill. Successful leaders need to bridge style differences in communication, coaching and recognition. They need to assist employees’ career development and achievement in our communities. each life stage, and ensure knowledge transfer when appropriate. IGEN can spark conversations and In 2013, IGEN is planning to launch several new chapters including Los Angeles and Houston, as well as developing three educational modules: “Generations 101” (identifying traits of Traditionalists, Boomers, Anna Ettin, cochair, InterGenerational Employee the bank and externally with clients and through volunteer activities in Generation X, and Generation Y or “Millennials”), “Communicating Across Generations” and “Managing Across Generations”. In addition to evolving IGEN’s business and strategic impacts, chapters will identify and support volunteer activities allowing members to network with clients, community members and teammates from different generations. Generations 101: create relationships to achieve these ends.” Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Leadership, Education, Advocacy & Development (LEAD) for Women offers information, education and networking with other women, enabling members to share best practices and cultivate connections fostering success locally and nationally. Common offerings include panel discussions, mentoring programs, networking events and professional development webinars, as well as volunteer activities and partnerships with Bank of America Community Volunteers and other employee networks. Men are encouraged to become members and participate in LEAD for Women events to show their support for female teammates. Mission To promote professional women’s development and to help attract, grow and retain successful women at Bank of America. LEAD for Women provides support and leverages the collective talents of employees to help make our company the employer of choice for female talent at every level of the organization. 30,000+ members Enterprise Executive Sponsors Glenda Gabriel Laurie Krupa Enterprise Leaders Beth Blanton Brenda Godfrey Vicky L. Waddell EMEA Executive Sponsor Fernando Vicario Asia PAC Executive Sponsor Activities Jennifer Taylor Leadership, Education, Advancement and Development for Women has in the past focused primarily on Contact Us professional development and community involvement. In 2012, the network and local chapters put a special emphasis on recruiting. At allhands chapter leader calls, recruiters were invited to talk about opportunities for reaching out to and hiring top female candidates. LEAD for Women chapters held professional development events focusing on topics such as interview skills and resume building; members were encouraged to bring a friend from outside the bank, giving chapter leadership the opportunity to highlight the bank and what it offers, and to possibly recruit qualified candidates. Directory U.S. [email protected] Europe and Emerging Markets (exAsia) [email protected] Asia Pacific [email protected] Like many of the networks, LEAD for Women has faced challenges engaging with employees who work in call centers or banking centers or who are not near a chapter location. Two years ago, the network launched a virtual chapter that grew dramatically in 2012 thanks to a series of professional development events that augment the offerings of the physical chapters. In March — Women’s History Month — the New York City chapter teamed up with the Global Banking and Markets Diversity & Inclusion Council to honor 2011 Nobel Peace Prize Laureate Leymah Gbowee. Gbowee is a Liberian peace activist, social worker and women’s rights advocate whose leadership of the Women of Liberia Mass Action for Peace played a pivotal role in ending Liberia’s civil war in 2003. A screening of a documentary on the subject, "Pray the Devil Back to Hell," was followed by an address from Gbowee, who was introduced by Abigail E. Disney, the producer of the film. On September 13, LEAD for Women was recognized as a special honoree by Dress for Success at their annual Women in Business: Making Change breakfast held at the New York Stock Exchange. Laurie Krupa, Managing Director for Global Wealth Management and LEAD for Women Executive Sponsor, received the award for the bank. LEAD for Women began partnering with Dress for Success several years ago, most notably sponsoring suit drives that have helped women who face challenges getting back into the View Image Gallery Leadership, Education, Advocacy & Development for Women gives a better perspective on the bank. I hear what's going on in different areas, and I learn about opportunities I might not otherwise know about. coaching, onsite volunteer opportunities, fundraising walks and even IT support for local affiliates. LEAD also gives me a sounding board, women I can turn to when I need help thinking through an issue or In partnership with Women in Banking and Finance, LEAD Australia sponsored two workshops as part of “Future Leaders — Brand: You,” a series focused on helping future leaders build their personal brand. LEAD organization. This is invaluable exposure and experience I wouldn't normally get on the job. workforce. In 2012, the partnership was expanded to include professional development, interview Australia also hosted a campus event, “Set Opportunity in Motion,” which brought 50 female undergraduate finance students to the Sydney office for an informative, interactive session on careers in finance, how to present yourself and networking. who can keep me posted on what's going on in the Marabeth Blanton, cochair, Leadership, Education, Advocacy & Development for Women Looking ahead, LEAD for Women is tackling business development initiatives. Many of the chapters offer financial empowerment education to women in the bank, and these modules may be transformed into client offerings. Network and chapter leaders are also considering programs such as professional development and expert advice for female small business owners. Being part of LEAD for Women gives people opportunities that can be incorporated into their development plans for their future. People who step up into leadership roles within the network gain skills they might never have developed in their jobs, in a safe environment with a lot of support. Mary Ellen King, cochair, Leadership, Education, Advocacy & Development for Women Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview U.S. Idaho/East Washington New York All/Virtual Chapter Chapter Chairs Nanette Duncan Greater Buffalo Chapter Chair Lisa Bogart Chapter Co-Chairs Ramona Ashraf Stephanie Armatas Executive/Local Sponsors Jill A. Calabrese Bain Heather M. Chambers Executive Sponsors Shelly D. Hilzendeger Bob Landers Holly Oneill Illinois Arizona Chicago Chapter Chairs Noemi Rosa Phoenix Chapter Chair Brandon M. Simmons Executive/Local Sponsor Shantell Blalock California Los Angeles Chapter Chairs Nicole Wells Claudia Bodan Mary Beth Moroney Executive Sponsors Dorothy Litos Shanna Streeter Executive Sponsors Katherine F. Gnapp Audrey Pengelly Massachusetts Boston Chapter Chair Jeanine Hall Executive Sponsor Sharon L. Battle Executive Sponsor Michael R. Sherman Ventura County Chapter Chairs Sharon Campbell Anjanette Guerrero Executive Sponsors Lori Fitzgerald Margo Messina Debbie Robins Delaware Chapter Chair Melonie Fetterman Executive Sponsor Shelley Waite District of Columbia Washington, D.C. Michigan Detroit Chapter Chairs Dominique C. Lucas Jennifer B. Cooley Executive Sponsor Teresa M. Debastiani Missouri Kansas City Chapter Chairs Danielle F. Robinson Cammie Gunnell Executive Sponsor Open St. Louis Chapter Chairs Emilie Moody Kimberly O'Neil Executive Sponsor Myra Mattingly North Carolina Maria Rivera Cespedes Executive Sponsor Sandra Penn Sims Mexico Executive Sponsor Open Executive Sponsor Open New York Chapter Chairs Athena Ole Executive Sponsor Connie A. Verducci Kate Todd Costa Rica Chapter Chairs Kenia Madrigal Artavia Chapter Chair Mayte Inzunza Donna M. Mangubat Executive Sponsors Belinda Harrington Latin America Mary E. Lee Belfast Chapter Chair Mary Tripp Orange County Chapter Chair Mariana Larr Executive Sponsor Open Long Island Chapter Chairs Carolina T. Schaefer Kathleen Flock Maine Diana Gleason San Francisco Chapter Chairs Marianna Pisano Carlin Walker Executive Sponsor Susan M. Resetarits Directory Ohio Cleveland Chapter Chair Carrie McCoy Europe and Emerging Markets (ex Asia) London / England Chapter Chairs Emma Couper Angela F. Ratliff Executive Sponsor Fernando Vicario Executive Sponsor Jeneen S. Marziani Columbus Chapter Chair Alexandra Bonsteel Executive Sponsor Open Rhode Island Providence Chapter Chairs Theresa Daly Priscilla E. Aubourg Executive Sponsors Donna J. Dailey William R. Tommins South Carolina Chapter Chair Sherry Wescom Executive Sponsors Kim A. Wilkerson Linda F. Woodside Asia Pacific Australia Chapter Chairs Tanya M. Irvine Adrienne Bloom Executive Sponsor Jim BarrettLennard China Chapter Chairs Maggie Qiu Hong (Lily) Wu Executive Sponsor Ben Ko Hong Kong Chapter Chair Puja Karki Executive Sponsors Ben Ko Tennessee Debbie Chin Chapter Chairs Christina T. Smith India Katlann Smith Diane F. Tate Executive Sponsors Chapter Chairs Vertica Saxena Bhaswati Sinha Das Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Lesbian, Gay, Bisexual & Transgender (LGBT) Pride employee network provides education, advocacy and visibility for associates, customers and clients, and allies in support of the bank’s goal of being the most admired company in the world. Our focus is a truly inclusive environment that encourages people to bring their whole selves to work. Mission To sustain and grow a premier global employee network for lesbian, gay, bisexual, transgender and ally employees, and to provide education, advocacy and visibility for employees, customers, clients and allies. Activities In 2012, Lesbian, Gay, Bisexual & Transgender Pride focused its efforts on workplace environment and community involvement. The highlight of its workplace environment initiatives is a training program created in collaboration with Out and Equal Workplace Advocates. The program focuses on LGBT diversity in the workplace, with the goal of educating and informing leaders and employees on the specific challenges faced by the LGBT community and employees, both inside and outside Bank of America. The programs include training exercises, a terminology Q & A, information on the Employee Non Discrimination Act and a panel of LGBT employees and their allies, sharing firsthand experiences about the importance of an inclusive environment. In 2012, sessions were held in Maine, Calabasas and Wilmington, Directory 4,600+ members Enterprise Executive Sponsors Paula Dominick Justine Metz Mark Stephanz Enterprise Leaders Michael M Bloch Kevin England Crystal Goguen EMEA Executive Sponsor De Diego Giorgi Regional Leader for EMEA Daniel Docherty Contact Us U.S. [email protected] Europe and Emerging Markets (exAsia) regional.diversity with additional events planned for 2013. LGBT Pride organizes the bank’s participation at community Pride events, and there is typically strong employee turnout — including over 500 participants at the Los Angeles parade in 2012. These events bring Through the diversity training that LGBT Pride does great positive attention to the bank; participants wear their red bank tshirts and carry signs promoting the with Out and Equal Workplace Advocates, the bank bank’s accomplishments in workplace inclusiveness, such as corporate equality, domestic partner benefits demonstrates its belief that employees should be comfortable bringing their whole selves to work. and the tax equalization credit. At some events the bank sets up a booth to take applications for new accounts and credit cards, and those signing up frequently tell volunteers that they had no idea the bank was so supportive of the LGBT community. In May 2012, Bank of America hosted the second annual Out on the Street, an allday LGBT leadership summit for the Wall Street community, focused on bringing senior LGBT leaders together to discuss vital issues, network and collectively set a forwardlooking LGBT agenda for Wall Street. Bank of America and Merrill Lynch were wellrepresented at the summit: Brian Moynihan delivered the welcome remarks; Mark Stephanz, Vice Chairman, Global Financial Sponsors for Bank of America Merrill Lynch, moderated the opening plenary; Richard Linebaugh, Managing Director, Global Treasury Services, spoke on a panel discussion; and Alastair Borthwick, Managing Director and Cohead of Global Capital Markets for Bank of America Merrill Lynch, hosted the closing cocktail reception. LGBT Pride partners with The Trevor Project, an organization that provides resources to LGBT teens who are at risk of suicide. Through this partnership, LGBT Pride members have a variety of meaningful volunteer opportunities: answering letters from youth and calls on a teen suicide prevention hotline, participating in online Q & A forums, conducting workshops in schools and community organizations, and staffing events. Many of these opportunities are virtual, and are therefore available to Bank of America employees around the country. There is definitely a financial benefit here for the bank — people can give more to their jobs when they can be their true self at work. Crystal Goguen, Enterprise Leader, Lesbian, Gay, Bisexual & Transgender (LGBT) Pride Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview U.S. Idaho/East Washington New York All/Virtual Chapter Chapter Chairs Nanette Duncan Greater Buffalo Chapter Chair Lisa Bogart Chapter Co-Chairs Ramona Ashraf Stephanie Armatas Executive/Local Sponsors Jill A. Calabrese Bain Heather M. Chambers Executive Sponsors Shelly D. Hilzendeger Bob Landers Holly Oneill Illinois Arizona Chicago Chapter Chairs Noemi Rosa Phoenix Chapter Chair Brandon M. Simmons Executive/Local Sponsor Shantell Blalock California Los Angeles Chapter Chairs Nicole Wells Claudia Bodan Mary Beth Moroney Executive Sponsors Dorothy Litos Shanna Streeter Executive Sponsors Katherine F. Gnapp Audrey Pengelly Massachusetts Boston Chapter Chair Jeanine Hall Executive Sponsor Sharon L. Battle Executive Sponsor Michael R. Sherman Ventura County Chapter Chairs Sharon Campbell Anjanette Guerrero Executive Sponsors Lori Fitzgerald Margo Messina Debbie Robins Delaware Chapter Chair Melonie Fetterman Executive Sponsor Shelley Waite District of Columbia Washington, D.C. Michigan Detroit Chapter Chairs Dominique C. Lucas Jennifer B. Cooley Executive Sponsor Teresa M. Debastiani Missouri Kansas City Chapter Chairs Danielle F. Robinson Cammie Gunnell Executive Sponsor Open St. Louis Chapter Chairs Emilie Moody Kimberly O'Neil Executive Sponsor Myra Mattingly North Carolina Maria Rivera Cespedes Executive Sponsor Sandra Penn Sims Mexico Executive Sponsor Open Executive Sponsor Open New York Chapter Chairs Athena Ole Executive Sponsor Connie A. Verducci Kate Todd Costa Rica Chapter Chairs Kenia Madrigal Artavia Chapter Chair Mayte Inzunza Donna M. Mangubat Executive Sponsors Belinda Harrington Latin America Mary E. Lee Belfast Chapter Chair Mary Tripp Orange County Chapter Chair Mariana Larr Executive Sponsor Open Long Island Chapter Chairs Carolina T. Schaefer Kathleen Flock Maine Diana Gleason San Francisco Chapter Chairs Marianna Pisano Carlin Walker Executive Sponsor Susan M. Resetarits Directory Ohio Cleveland Chapter Chair Carrie McCoy Europe and Emerging Markets (ex Asia) London / England Chapter Chairs Emma Couper Angela F. Ratliff Executive Sponsor Fernando Vicario Executive Sponsor Jeneen S. Marziani Columbus Chapter Chair Alexandra Bonsteel Executive Sponsor Open Rhode Island Providence Chapter Chairs Theresa Daly Priscilla E. Aubourg Executive Sponsors Donna J. Dailey William R. Tommins South Carolina Chapter Chair Sherry Wescom Executive Sponsors Kim A. Wilkerson Linda F. Woodside Asia Pacific Australia Chapter Chairs Tanya M. Irvine Adrienne Bloom Executive Sponsor Jim BarrettLennard China Chapter Chairs Maggie Qiu Hong (Lily) Wu Executive Sponsor Ben Ko Hong Kong Chapter Chair Puja Karki Executive Sponsors Ben Ko Tennessee Debbie Chin Chapter Chairs Christina T. Smith India Katlann Smith Diane F. Tate Executive Sponsors Chapter Chairs Vertica Saxena Bhaswati Sinha Das Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Lesbian, Gay, Bisexual & Transgender (LGBT) Pride employee network provides education, advocacy and visibility for associates, customers and clients, and allies in support of the bank’s goal of being the most admired company in the world. Our focus is a truly inclusive environment that encourages people to bring their whole selves to work. Mission To sustain and grow a premier global employee network for lesbian, gay, bisexual, transgender and ally employees, and to provide education, advocacy and visibility for employees, customers, clients and allies. Activities In 2012, Lesbian, Gay, Bisexual & Transgender Pride focused its efforts on workplace environment and community involvement. The highlight of its workplace environment initiatives is a training program created in collaboration with Out and Equal Workplace Advocates. The program focuses on LGBT diversity in the workplace, with the goal of educating and informing leaders and employees on the specific challenges faced by the LGBT community and employees, both inside and outside Bank of America. The programs include training exercises, a terminology Q & A, information on the Employee Non Discrimination Act and a panel of LGBT employees and their allies, sharing firsthand experiences about the importance of an inclusive environment. In 2012, sessions were held in Maine, Calabasas and Wilmington, Directory 4,600+ members Enterprise Executive Sponsors Paula Dominick Justine Metz Mark Stephanz Enterprise Leaders Michael M Bloch Kevin England Crystal Goguen EMEA Executive Sponsor De Diego Giorgi Regional Leader for EMEA Daniel Docherty Contact Us U.S. [email protected] Europe and Emerging Markets (exAsia) regional.diversity with additional events planned for 2013. LGBT Pride organizes the bank’s participation at community Pride events, and there is typically strong employee turnout — including over 500 participants at the Los Angeles parade in 2012. These events bring Through the diversity training that LGBT Pride does great positive attention to the bank; participants wear their red bank tshirts and carry signs promoting the with Out and Equal Workplace Advocates, the bank bank’s accomplishments in workplace inclusiveness, such as corporate equality, domestic partner benefits demonstrates its belief that employees should be comfortable bringing their whole selves to work. and the tax equalization credit. At some events the bank sets up a booth to take applications for new accounts and credit cards, and those signing up frequently tell volunteers that they had no idea the bank was so supportive of the LGBT community. In May 2012, Bank of America hosted the second annual Out on the Street, an allday LGBT leadership summit for the Wall Street community, focused on bringing senior LGBT leaders together to discuss vital issues, network and collectively set a forwardlooking LGBT agenda for Wall Street. Bank of America and Merrill Lynch were wellrepresented at the summit: Brian Moynihan delivered the welcome remarks; Mark Stephanz, Vice Chairman, Global Financial Sponsors for Bank of America Merrill Lynch, moderated the opening plenary; Richard Linebaugh, Managing Director, Global Treasury Services, spoke on a panel discussion; and Alastair Borthwick, Managing Director and Cohead of Global Capital Markets for Bank of America Merrill Lynch, hosted the closing cocktail reception. LGBT Pride partners with The Trevor Project, an organization that provides resources to LGBT teens who are at risk of suicide. Through this partnership, LGBT Pride members have a variety of meaningful volunteer opportunities: answering letters from youth and calls on a teen suicide prevention hotline, participating in online Q & A forums, conducting workshops in schools and community organizations, and staffing events. Many of these opportunities are virtual, and are therefore available to Bank of America employees around the country. There is definitely a financial benefit here for the bank — people can give more to their jobs when they can be their true self at work. Crystal Goguen, Enterprise Leader, Lesbian, Gay, Bisexual & Transgender (LGBT) Pride Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Florida Maryland Ohio All/Virtual Jacksonville Chapter Chairs Chad Stuck Sarah Katz Baltimore Metro Chapter Chairs Joinette Smallwood Lana Hill Cleveland Chapter Chair Janet Sassano Anne Jimenez Executive Sponsor Ann Balthis Chapter Chair open Executive Sponsors Aimee Broadhurst Daniel Docherty Arizona Phoenix Chapter Chair Mike D. Ruiz Executive Sponsor Bobbi M. Reginato California San Francisco Chapter Chairs Juan G. Herrera Jessica Fisher Carlo Alfonso Ariel Sacote Executive Sponsors Maxine (Max) Moir Chris Shepler Southern California Chapter (Los Angeles) Chapter Chairs Rick Frazier Erin V. Hanson Executive Sponsor Michael E.S. McCarthy San Diego, Orange & Inland Counties Chapter Chairs Dustin Lacasse Lauri Smith Executive Sponsor Anjali Besley South Florida Chapter Chairs Michael H. Kennis Gus Sinibaldi Executive Sponsors Fabiola N. Brumley Jeff S. Ransdell Executive Sponsor Kathleen Koch Executive Sponsor Lawrence G. (Larry) Kloth Sr. Georgia Nevada Atlanta Metro Chapter Chairs Bradley J. Mallow William N. (Bill) Denton Las Vegas Chapter Chairs John Leveritt Executive Sponsor Mark A. Phillips Illinois Chicago Chapter Chairs Patrick Kubik Leslie Henry Executive Sponsor Open Maine Executive Sponsor Constantine (Dean) Andrews Executive Sponsor Gwendolyn A. Fetherston Michigan Steve Mahinfar Chapter Chair Mark R. Pappalardo Boston Chapter Chairs Gerald Bligh Kristine R. Millet Tampa Bay Chapter Chairs David Bauer Jim E. Martin Executive Sponsors C. John Mostofi Connecticut Massachusetts Randolph T. Kohler Chapter Chairs Nelson Charron Sarah Geroux Executive Sponsors Andrew Weeks Theresa Andrews Chapter Chairs Melissa M. Summers Stacey L. Fabrie Katheryn (Dawn) Uri Matthew Bachman Executive Sponsor Johanna L. Blake New Jersey Chapter Chair Ray A. Difrancesco Executive Sponsor Kevin F. Craine New York NYC Metro Chapter Chairs Karen Chang Mike Wilhelm Executive Sponsors Alastair Borthwick Riley O. Etheridge Jr Delaware North Carolina Delaware Valley Chapter Chairs Stacey Wishowsky Carolinas Chapter (Charlotte) Chapter Chairs Nick Hernandez Brendon Koronkiewicz Executive Sponsor Tamara K. (Tammy) Mangum Executive Sponsor Charlotte Simpson Executive Sponsors David P. Farrelly Meredith K. Sonby Columbus Chapter Chairs Joseph A. Lesko Michelle Baka Executive Sponsors Johnathan L. Northup Meredith K. Sonby Pennsylvania Scranton Chapter Chair Open Executive Sponsor Charlotte Simpson Rhode Island Chapter Chairs Sara Mello Adam A. Bonneville Executive Sponsors William F. Hatfield Finale J. Norton Texas North Texas (Dallas) Chapter Chairs Andy Kivilaan Sheila J. Ford Rodney Ragland Executive Sponsor Rodney Ragland Virginia Chapter Chair Sarah Vroman Executive Sponsors Garrett Briggs Patrick J. McCallister Washington Pacific Northwest Chapter (Seattle) Chapter Chair Michael J. Bailey Executive Sponsors Garrett Briggs Patrick J. McCallister Latin America Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Mission The Multicultural Leadership Network (MLN) is an Employee Network group based in the Europe and Emerging Markets (exAsia) regions for ethnic and cultural minority employees and their colleagues/allies. It is a forum where employees within the region can exchange information, celebrate various cultures and discuss issues pertaining to working in a corporate environment. The group is a resource for ethnic minority employees and their colleagues as well as for others who are interested in this subject. Our members are committed to fostering an environment that accepts values, encourages diversity and celebrates the rich cultures that employees within the network bring to the organization. Contribute to our company's growth by continuing to recruit, develop and recognize ethnic/cultural leaders from the network 450 members Enterprise Executive Sponsors for EMEA Fabrizio Gallo Sajid Hussein Enterprise Leaders for EMEA Elena Palatnik Siddhartha Gandhi Contact Us Europe and Emerging Markets (exAsia) [email protected] Serve as cultural ambassadors, promote Bank of America Merrill Lynch in the community Attract and retain a multicultural workforce Create a community of associates in the Bank to collaborate on initiatives of common interest such as career development, leadership development, business development and community outreach Eliminate cultural barriers and bridge the Bank’s corporate culture with the cultural values represented within the MLN Reflect the diversity of our communities and customers Objectives Expand and communicate with members – sharing information of interest and value Promote, support and develop talent in the Bank Increase the leadership skills of our associates through leadership opportunities and expanded responsibilities Mentor associates from the network Contribute to the development of the business by highlighting business opportunities Educate associates and business leaders about cultures represented in the MLN Support local lines of business and market leaders in their diversity and marketing objectives Become a voice of the Bank within our communities Provide a forum for associates to build their networks within the Bank Activities Associate development: Provide a mentoring program where MLN members can be mentored by a senior leader or become a mentor to other teammates in either a group or individual setting Networking: Regularly scheduled roundtables with senior leaders, business presentations and other networking opportunities Recruitment: Working closely with the bank’s recruitment team to attract diverse talent to the bank Communications: Provide ongoing communication and awareness of MLN through the quarterly newsletters and participation in community development events Community outreach: Provide opportunities for members to participate in community activities and serve on community boards As a global company, building cross cultural synergies is necessary to our ongoing success. There is a lot we can learn from understanding and appreciating the different cultures of our colleagues and clients alike. Fabrizio Gallo, Enterprise Executive Sponsor We are fortunate at Bank of America Merrill Lynch to work with colleagues from all over the world. Such cultural diversity puts us on a stronger platform and provides opportunities for learning, creative thinking and building mutual respect. Sajid Hussein, Enterprise Executive Sponsor Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Military Support & Assistance Group (MSAG) supports enterprisewide efforts to attract, effectively integrate, retain and develop veterans and friends. MSAG supports veteranfocused activities, community involvement and the maximizing of veteran contributions that complement Bank of America’s growth objectives. Bank of America has provided specialized services to military personnel since 1920 through our Military Veteran Staffing Initiative, our transition assistance partnership with the Veterans Administration in more than110 banking centers worldwide, and militaryfocused support groups and philanthropic organizations nationwide. Mission To support efforts to attract, integrate, retain and develop military veterans and help maximize veteran contributions that complement Bank of America’s growth objectives. MSAG chapters serve as a network for veterans and members of their families, active duty and reserve military personnel, and interested employees to work together on issues of common interest and support those affected by service in the armed forces. Activities Directory 4,800 members Enterprise Executive Sponsors Cassi Chandler Steve Tighe Enterprise Leaders Dayton Warfle John Weires EMEA Executive Sponsor Mark Clement Regional Leaders for EMEA Emma Couper Dominic Rutherford Contact Us The Military Support & Assistance Group started a transition sponsor program for reservists in 2012. When Americas [email protected] reservists employed by the bank are called to active duty, the program not only helps them transition to Europe and Emerging Markets (exAsia) and from their role at the bank, but also helps their families while they’re gone. So far, there are 100 volunteers in the program, and it’s being used as a model for a new program to help military hires transition [email protected] into the bank. MSAG chapters have organized pro bono work on behalf of veterans and have taken part in the bank’s home donation programs, with more than 100 homes donated to military and service members and their families to date. In business development, MSAG has used its insight and experience to consult on products and services that benefit military clients, especially in personal banking. The bank’s leadership has shown extraordinary commitment to hiring and assisting reservists and veterans, and this commitment has extended to military families as well. An informal network of military spouses has merged with MSAG and brought new perspective on the needs of military families. For instance, if an employee’s spouse is in the military and is transferred, the bank makes every effort to relocate the View Image Gallery employee and provide assistance with the transition. MSAG members can quickly mobilize on behalf of employees either in the military or with family members in the military. For instance, the Jacksonville chapter learned that Linda Hernandez, an employee in collateral booking services, needed assistance when her husband, a U.S. Army reservist, was headed from The Military Support & Assistance Group has acted as an advisor to the benefits group on the needs of veterans and reservists. For instance, reserve Afghanistan to Bethesda for heart surgery. Linda and her family needed to travel to Bethesda for up to eight weeks. The MSAG leadership pulled together network and corporate support, raising over $1500 for Linda members were using their vacation time when they and her family and arranging a place for the family to stay through its external partner Fisher House, which bank. Now, the bank will continue their pay for up to 90 days when they’re mobilized, with differential pay offers housing for military families near VA hospitals. were called back to duty that was not the goal of the for a year, and will hold their jobs for up to five years. As far as I'm concerned, Bank of America provides the best benefits and workplace environment for reservists. John Weires, cochair, Military Support & Assistance Group Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. Florida Maryland North Carolina Arizona Jacksonville Chapter Chairs Kristen Fife Kristen Mulrain Baltimore/Washington DC Chapter Chairs Thaddeus Say Michelle Foy Charlotte Chapter Chair Lisa Warfle Executive Sponsor Felix Mon Executive Sponsor Larry Di Rita Phoenix Chapter Chairs Matt Kontje Edward Boatwright Executive Sponsors Carlos Machado Marc Tubbs Tampa Bay Chapter Chairs Gerald Partney California Steve Wilson Los Angeles Chapter Chairs Sean Gass Executive Sponsor Jeff Cathey Mishael Baskerville Executive Sponsor Mark Sutton Northern California Chapter Chairs John Szabo Kevin Broomhead Executive Sponsor Chris Leupold San Diego Chapter Chair Rick Benito Executive Sponsor Julian Parra Connecticut Hartford Chapter Chairs Lisa McNulty Doug O'Donnell Executive Sponsor Kevin McDonnell Delaware Chapter Chairs LanDinh Ngo Kerry Ahern Olivia Fritz Executive Sponsor Cabot Williams South Florida/Miami Chapter Chairs Robin Frost Frank Lacosta Executive Sponsors Oscar Lanza Jim Chahine Georgia Atlanta Chapter Chairs Marsha Jens Norris Livingston Executive Sponsor Donald Carlton Augusta Chapter Chairs Eleanor Perry Marina Garabedyan David Van Lenten Executive Sponsor Ora Parish Illinois Chicago Chapter Chairs Brandy Carney James Holmes Executive Sponsors Michael Voulgarelis Paul C Riley Maine Belfast Chapter Chairs Randy Elden Noreen Dow Executive Sponsor Brian J. King Massachusetts Boston Chapter Chairs Andrew D. Burns Scott Mabel Executive Sponsor Mike Wilcox Fayetteville (Eastern NC Chapter) Chapter Chairs Christina Didion Veronica McFalls Executive Sponsor Marcus Cox Executive Sponsor Rob Declement Ohio Michigan / Indiana Marge Bozzacco Chapter Chairs Krista Bridges Chapter Chairs Scott Ward Cathy R. Patterson Executive Sponsors John Zurbuch Executive Sponsor Larry Kloth Rhode Island Missouri Chapter Chairs Luanne Breen Eric Christman St. Louis Chapter Chairs Thomas Krewson Scott Gaylord Michael Iafrate Executive Sponsor Maureen Bowman Texas New York Executive Sponsor John Cuddy Dallas / North Texas Chapter Chairs Will Neinast New York Chapter Chair Chris Goodwin Brandon Williams Executive Sponsors Steve Tighe Michael Armondo Paul Critchlow Executive Sponsors Steven Mason Virginia Norfolk Chapter Chairs Jason T. Collins Greg Marples Executive Sponsor Rebecca Siegel Richmond Chapter Chairs Jim Hall Jim Kelly Executive Sponsor Eric Kauders Virtual Chapter Chairs Charlee Ratliff Connie Bailey Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Native American Professional Network (NAPN) was launched in 2009 to aid in the recruitment and career development of American Indians and Alaska Natives at Bank of America. The group works to help to increase awareness of Native American business and cultural issues along with the representation of American Indians and Alaska Natives at Bank of America. Mission The mission of the NAPN is to enhance professional development opportunities for American Indian and Alaska Native employees. The NAPN also seeks to advance the bank’s business opportunities in American Indian and Alaska Native communities. Activities The Southwest and Southern California chapters of the Native American Professional Network, located in Phoenix, Los Angeles and San Diego, have had great success with programs designed to provide financial Directory 900 members Enterprise Executive Sponsors Kim Hains Donald Plaus George Smith Enterprise Leaders Dawson Her Many Horses Samuel F. Murray Contact Us U.S. [email protected] education to Native American youth. These programs give NAPN members rewarding volunteer opportunities and establish closer ties between the bank and Native American communities. NAPN also focused on recruiting in 2012. The Northeast chapter was active in the AllIvy Native Council conferences, twiceayear events that bring together representatives from all of the Ivy League schools. The responsibilities of my leadership role in Native NAPN members have attended the conferences since 2005, participating in them as speakers, recruiters American Professional Network work well with my “real job” in the bank. In my current role supporting a and sponsors. The events allow NAPN members to scout top talent for the bank, and also bring positive large enterprise group, I’m charged with bringing attention to the bank and its policies. about more collaboration and more engagement with For business development, NAPN members have developed a list of Tribal clients and accounts throughout the larger organization. My experience with NAPN dovetails perfectly here – I have skills and experience the enterprise that will be used to build a coverage model for future wealth management activities. Members have also worked with product, legal, risk and compliance partners to deliver solutions that respect the unique nature of Tribal governments, and NAPN members regularly share best practices and leverage market knowledge with individuals across the enterprise seeking to do business with Tribes. Through these and other activities, NAPN doubled its membership and developed a higher profile within the bank. that I probably wouldn’t have otherwise developed. Samuel Murray, cochair, Native American Professional Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory U.S. California North Carolina New York All/Virtual LA/San Diego (Southern California Chapter) Chapter Chairs Elke Chenevey Charlotte (Southeast Chapter) Chapter Chair Josh Porter New York Chapter Chapter Chair Jeff Carey MaryAnn Lara Executive Sponsor Open Chapter Chairs Dawson Her Many Horses Samuel Murray Executive Sponsor Open Arizona Phoenix (Southwest Chapter) Chapter Chair Manuelito Lanza Executive Sponsor Open Executive Sponsor Open Executive Sponsor Open Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview The Parents & Caregivers Network (PCN*) brings together employees with caring responsibilities for children, other family members and loved ones. This Global Diversity and Inclusion Organization supported network is a community of Bank of America employees who share resources and experiences and provide guidance and encouragement in support of their caring responsibilities. Mission PCN's mission is to help make Bank of America the employer and the financial services institution of choice by promoting a supportive environment for employees with children and other caring responsibilities. Provide support, information and resources for employees with children or other caring responsibilities Provide support and information concerning the adoption process Host events and initiatives which assist employees to manage work, family and other caring responsibilities Directory 756 members Enterprise Executive Sponsors April Hicks Kristin Dugan Enterprise Leaders for Americas Kathy M Macmahon Meghan Wong Enterprise Leaders for EMEA Amanda Storrie Richard Speight Executive Sponsors for Asia PAC Jim Barrett-Lennard - Australia Ben Ko - Hong Kong/China Promote the bank’s familyfriendly policies and benefits Allen Arakal - India Influence the bank’s policies and practices in support of employees who have family and other caring responsibilities Richard Maloney - Singapore The Parents & Caregivers Network provides employees with support or advice on a wide range of focus Contact Us U.S. us[email protected] areas: adoption, singleparenting, tweens & teens, special needs children and family members, elder care, work/life balance, stress management and more. The network helps employees learn about available Europe and Emerging Markets (exAsia) [email protected] benefits and resources within the bank and can also connect employees with external help when necessary. Asia Pac [email protected] Parents & Caregivers Network is all about supporting the employees so they can fulfill their caring responsibilities at home as well as perform their job responsibilities at work – we’re there to help employees find balance in their lives. Kathy MacMahon, cochair, Parents & Caregivers Network Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview U.S. Asia Pacific Korea North Carolina Australia Charlotte Chapter Chairs Kathy Macmahon Meghan Wong Chapter Chairs Anatoly Kirievsky Chapter Chairs JongHwan Kim Alicianne Bradsell Jonathan Cruz Executive Sponsor Jim BarrettLennard Executive Sponsors Kristen Dugan Hong Kong April Hicks Europe and Emerging Markets (exAsia) UK London/England Chapter Chairs Amanda Storrie Richard Speight Executive Sponsor Lesley Kumar Chapter Chairs Mickie Lin Julia Lim Executive Sponsor Allen Arakal India Chapter Chairs Hemang Raval Abhinesh Gupta Robert Cheng Catherine Lo Executive Sponsor Allen Arakal Dorothy Fung Singapore Executive Sponsor Ben Ko Chapter Chair Chris Snell Japan Executive Sponsor Richard Maloney Chapter Chairs Young Kim Toru Kurihara Executive Sponsor TBD Directory Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Directory The Young Professionals Network (YPN) seeks to create dialogue and awareness of the opportunities and Executive Sponsors for Asia PAC challenges of a multigenerational workplace for employees in Asia. The YPN prides itself on innovations Jim Barrett-Lennard - Australia and helps make opportunity possible for young teammates to gain access to career development, Ben Ko - Hong Kong/China mentoring and role models. Richard Maloney - Singapore Mission Allen Arakal - India Helping the bank attract, retain and mentor employees from the different generations in the workplace while paying attention to the employees who have recently joined the bank and industry. Activities The Singapore chapter of the Young Professionals Network — which doubled its membership in 2012 — hosted a “Meet the Managers” series, which gave employees the chance to meet senior leaders of the organizations. The June event focused on career management during challenging industry circumstances, while the September event, titled “How Did I Get Here?", was a discussion on career development, leadership and changing perspectives on careers in banking. Also in Singapore, the YPN chapter partnered with Toastmasters International to continue the activities of the internal Flagmasters club, with the goal of creating a training platform to help employees develop their communication and leadership skills. Contact Us Asia Pacific [email protected] Global Diversity & Inclusion Employee Network Report Welcome Did You Know Highlights Partnerships Global Employee Networks Global Diversity & Inclusion Employee Network Report Overview Asia Pacific China India Australia Chapter Chairs Paul Chen Chapter Chair Sohit Kapoor Zhang Haifan Executive Sponsor Allen Arakal Chapter Chairs Gerald Lundgren Susana Garcia Executive Sponsor Jim Barrett-Lennard Executive Sponsor Ben Ko Hong Kong Chapter Chairs Leonard Lam Denise Wu Executive Sponsor Ben Ko Singapore Chapter Chairs Sivakumar Manickavasaga Desmond Lim Caroline Leung Executive Sponsor Richard Maloney Directory