A Springboard for Heritage Tourism
Transcription
A Springboard for Heritage Tourism
Breckenridge 150: A Springboard for Heritage Tourism a venture sponsored by the Town of Breckenridge December 31, 2006 Funding for this effort was provided by the Breckenridge Town Council. Town Council approved funds in the 2006 budget for the purpose of developing a Heritage Tourism Strategic Plan. As envisioned by the Council, “[t]he primary intent of the plan is to provide focus for the heritage tourism efforts of the Town of Breckenridge, to identify an organizational structure for the heritage tourism program that can deliver a first-rate heritage tourism experience, and to identify sustainable business operations models for the sites. The plan will provide guidance related to product development, marketing, and site operation. The intent is to provide a seamless heritage product that is attractive to visitors and supports and diversifies the local economy.” ii 1859 – 2009: the first 150 years Breckenridge 150: A Springboard for Heritage Tourism Economic Stewardship, Inc. Heritage Directions, LLC iii Town of Breckenridge Mission Statement: The Town of Breckenridge protects, maintains, and enhances our sense of community, historical heritage, and alpine environment. We provide leadership and encourage citizen involvement. iv Breckenridge 150: A Springboard for Heritage Tourism Table of Contents 1. How to Use This Plan .............................................................................................. 2 2. Executive Summary ................................................................................................. 6 3. Distinctive Heritage: A Critical Economic Driver for Breckenridge ............................... 11 4. Breckenri dge and the Heritage Tourism Market Today ......................................... 17 Key Breckenridge Heritage Sites, Organizations, and Events........................................18 Market Considerations ............................................................................................24 5. The Breck 150 Proposition..................................................................................... 28 6. Getting Ready for Breck 150................................................................................. 34 Enhancing Existing Heritage Sites for Breck 150.........................................................34 Adding Breck 150 Flavor to Existing Events ...............................................................40 Breck 150 Board Composition, Budget, and Activity Schedule.....................................46 7. Marketing Breck’s Heritage ................................................................................ 52 8. Breck 150 and Beyond: Improving the Heritage Experience......................................... 56 Issues Shaping Sites’ Ability to Deliver Heritage Tourism Experiences............................56 Long Range Site-Specific Improvements ....................................................................60 Improving the Heritage Tourism Experience Delivery System ........................................63 9. Onward to 2009 .................................................................................................. 65 Acknowledgements .................................................................................................... 66 Appendix A: Notes on Other Anniversary Celebrations.................................................. 66 1 Breckenridge 150: A Springboard for Heritage Tourism 1. How to Use This Plan Breckenridge 150: A Springboard for Heritage Tourism offers a flexible, dynamic, and strategic approach that fosters community-wide collaboration to advance sustained heritage tourism development. The approach to this plan recommends taking advantage of the upcoming 150th anniversary of the founding of Breckenridge as a means to launch a structure geared towards the ongoing management of assets for heritage tourism. Celebrating Breckenridge's sesquicentennial is an end to itself, but more importantly, it's a means to a broader goal: achieving economic development, enhancing community character, and strengthening organizations devoted to sharing local history and culture through heritage tourism. Consequently, this plan—like all plans—sets forth actions that advance multiple purposes within a hierarchy of deliberate and considered objectives: Grand Strategy: deliver a first-rate heritage tourism experience characterized by coordination and collaboration, continuous improvement of Breckenridge's menu of things to see and do, and sustainable sites and organizations. Strategy: produce a year-long celebration of Breckenridge's 150th anniversary as a means of jump-starting a sustainable coordinating organization and giving it special purpose, providing an incentive to improve existing sites, and develop new heritage products, while establishing a sustainable business operations model for the system. Tactics: a range of actions addressing marketing, audience development, metrics for measuring success, site improvements, and other matters that, collectively, advance both Breck 150 and heritage tourism in general. This plan seeks balance: specific enough to guide future actions, but flexible enough to meet the inevitable challenges of new circumstances. How will success be judged? If Breck 150 2 becomes remembered as both a year of fun and as the sustainable springboard for enriched heritage tourism, it will be deemed a success. Plan Structure Breckenridge 150: A Springboard for Heritage Tourism has been organized into nine chapters including an Executive Summary. The rest of the report is structured as follows: Chapter 3 describes how heritage tourism compliments other key Town of Breckenridge objectives; Chapter 4 provides an overview of the current state of Breckenridge’s heritage tourism assets and market; Chapter 5 introduces the Breck 150 proposition; Chapter 6 explains what it will take to get ready for Breck 150, including how existing sites and events can be upgraded and the duties to be undertaken by the Breckenridge Heritage Alliance, an umbrella organization; Chapter 7 sets forth some ideas about marketing the heritage tourism experience that Breckenridge offers, for both Breck 150 and beyond; Chapter 8 examines more systemic issues that need to be overcome to improve the heritage experience offered in the long run; Chapter 9 and the subsequent Acknowledgements section recognize the people who contributed to this strategy and who are committed to working hard to expand Breckenridge’s heritage tourism sector. For clarity, many of this plan's recommendations are presented in tables. Scattered throughout these pages, readers will also find sidebars that relate the Breckenridge strategy to other contexts, including pertinent policy and planning documents already in use by the Town of Breckenridge and the State of Colorado Tourism Office. Breckenridge's long and colorful history helped shape the Town's singular appeal and economy. This strategic plan seeks to celebrate, protect, and enhance the intrepid spirit and character that makes Breckenridge such an enjoyable place to live, work, and visit. 3 Breckenridge 150: A Springboard for Heritage Tourism Learning from The National Trust for Historic Preservation The National Trust for Historic Preservation is a not-for-profit organization 270,000 members strong devoted to saving historic places and revitalizing communities, dedicating its leadership, education and advocacy efforts to protecting America’s irreplaceable places. The Trust is a charter member of Partners in Tourism, a coalition of the national organizations and agencies with an interest in cultural/heritage tourism. In addition, the Trust’s Heritage Tourism program provides training, technical, and marketing services to communities to develop their heritage tourism opportunities, including the sensitive use of historic and cultural resources. Under the auspices of Partners in Tourism, the Trust has developed five guiding principles for communities launching new heritage tourism initiatives: “Follow these principles and [to] avoid many difficulties that could otherwise arise when culture, heritage and tourism become partners. 1. Collaborate – Much more can be accomplished by working together than by working alone. Successful cultural heritage tourism programs bring together partners who may not have worked together in the past. Building partnerships is essential, not just because they help develop local support, but also because tourism demands resources that no single organization can supply. Its success depends on the active participation of political leaders, business leaders, operators of tourist sites, artists and craftspeople, hotel/motel operators, and many other people and groups. Regional partnerships are also useful to cultural heritage tourism efforts. Cooperating in a regional arrangement lets you develop regional themes, pool resources, save money and expand your marketing potential. Those resources include not only money for marketing campaigns, for example, but also facilities (accommodations for travelers, say) or expertise in tourism, preservation, the arts or another area. 2. Find the Fit – Local priorities vary. So do local capabilities. In other words, local circumstances determine what your area needs to do and can do in cultural heritage tourism. Programs that succeed have widespread local acceptance and meet recognized local needs. They are also realistic, based on the talents of specific people as well as on specific attractions, accommodations, and sources of support and enthusiasm. One of the reasons cultural heritage tourism is on the rise in the United States is that travelers are seeking out experiences that are distinctive, not homogenized. They want to get the feel of a very particular place or time. You can supply that experience, and benefit in the process—but only if your cultural heritage tourism program is firmly grounded in local circumstances. Base your cultural heritage tourism program on what is appropriate and sustainable for your area. Do the residents of your area want tourism? Why do they want it? Are there certain times of year or certain places they do NOT want to share? 4 Learning from the National Trust for Historic Preservation (continued) How will tourism revenues improve life in your area and affect services such as fire and police protection? What is the maximum number of cars or buses your area can handle? On roads? In parking lots? Can you accommodate group tours? Do sites accommodate at least forty people at once with amenities such as restrooms, snacks, and a seating area? Can you accommodate visitors with disabilities or special needs? 3. Make Sites and Programs Come Alive – The human drama of history is what visitors want to discover, not just names and dates. Interpreting sites is important, and so is making the message creative and exciting. Find ways to engage as many of the visitor’s five senses as you can, as the more visitors are involved, the more they will retain. On average, visitors will remember: 10% of what they HEAR 30% of what they READ 50% of what they SEE 90% of what they DO 4. Focus on Quality and Authenticity – The true story of your area is the one worth telling. The story of the authentic contributions previous generations have made to the history and culture of where you live is the one that will interest visitors, because that is what distinguishes your area from every other place on earth. It’s authenticity that adds real value and appeal. Your area is unique, and its special charm is what will draw visitors. By doing the job right—by focusing on authenticity and quality—you give your area the edge 5. Preserve and Protect – As a good look around almost any city or town will show, people are often tempted to provide a quick fix of “band-aid” solution—to cover up an old storefront inexpensively, for example, rather than to restore it. But when your historic and cultural assets are at the heart of your plans to develop tourism, it’s essential to protect them for the long term. Hearts break when irreplaceable structures are destroyed or damaged beyond repair, instead of preserved and protected as they deserve. A plaque pointing out “on this site a great building once stood” can’t tell that story. Equally tragic is the loss of traditions: a way of crafting wood or farming, of celebrating holidays or feasting on “old world” cuisine. The preservation and perpetuation of traditions is important to telling the story of the people who settled the land. By protecting the buildings, landscape or special places and qualities that attract visitors, you safeguard the future.” These five principles—discussed in detail at www.culturalheritagetourism.org—are sound. This plan’s strategic approach and recommendations are consistent with the five principles above: implementing Breck 150 should respect these tenets too. 5 Breckenridge 150: A Springboard for Heritage Tourism 2. Executive Summary Breckenridge suffers from an extraordinary paradox: millions of tourists from around the globe visit here each year, but virtually all of its heritage organizations, historic sites and museums, performance ensembles, and other cultural institutions are chronically (and in some cases critically) strained by insufficient financial and staffing resources. If people from near and far praise the authentic, historic town environment Breckenridge offers, what can be done to garner more support for places that infuse character into the place everyone loves? This action plan proposes a strategy to: repair this disconnection, improve the heritage experience Breckenridge offers, and enrich our community’s heritage organizations; work together to produce coordinated programming, targeted marketing, and continuous improvement in the heritage tourism support system around the 2009 celebration of the 150th anniversary of Breckenridge’s founding in 1859; jumpstart new efforts to reach out to markets that will value our cultural and heritage offerings and act on that sensibility by visiting Breckenridge and/or supporting local heritage organizations; build on the 2009 events to fortify an umbrella organization devoted to heritage tourism development, which can sustain momentum into the future. Using the 150th anniversary—Breck 150—as catalyst to initiate action and to rally many different organizations around a common cause does not mean waiting patiently until 2009. Meeting the 2009 deadline means taking immediate action. Moreover, the demands of dayto-day operations can not preclude, nor become an excuse to avoid, the urgency of immediate action. Plenty of activities initiated now will set the stage for the 150th anniversary celebrations and show concrete results right away. Breck 150 is not just an end unto itself: it 6 represents the beginning of a long-term, sustainable program to manage and improve the delivery of heritage experiences. This plan tackles why Breckenridge should pursue this approach to heritage tourism development, what success requires, and how to get started. Why Celebrate 150 Years? Why commemorate 150 years? For some, the events of 150 years ago hold little relevance, even though they agree that today’s Breckenridge is a great place to live, work and visit. And yet, the community they love is a product of its fascinating heritage… heritage that distinguishes Breckenridge from its competition: other scenic recreation-oriented communities. For Breckenridge, settling the Blue River Valley launched a community where its intrinsic character is so interwoven with the region’s economy that it’s understood as a critical driver by one and all. Throughout its history, Breckenridge’s vitality and authenticity as a real town—a fully functioning community with all the ingredients needed to live, work, and play—attracts people. Certainly necessity draws some people to Breckenridge, starting with nineteenth century miners need for a post office, but for many the prospect of an enjoyable community is the lure; isn’t it more fun to ride mountain bikes near a town with nightlife? 2009 Anniversaries 2009 will be a big year for Breckenridge. In 1859, 150 years earlier: Breckenridge established; Gold discovered at Kingdom Park; Fort Mary B built. In 1909, 100 years earlier: Summit County Courthouse cornerstone laid; Reliance, Reiling and Bucyrus Dredges built; Colorado Mountain College structure built (originally a high school). In 1959, 50 years earlier: Rounds & Porter Lumber Co. acquired Peak 8 and began ski area site plans. Celebrating Breckenridge’s sesquicentennial marks an important milestone, but it also fêtes today’s Breckenridge and vouches for the Breckenridge of tomorrow: a vibrant community where people protect Breckenridge’s character to safeguard its economy and nurture the special sense of place they treasure. What Success Requires How to ensure that the 150th anniversary festivities have lasting benefit for the community, beyond simply making a few small repairs, throwing a party, and perhaps realizing a shortterm increase in visitation? Breck 150 can provide both a reason and a means—a catalyst— to unite Breckenridge’s heritage organizations via coordinated improvements to product, interpretation, and marketing: Product—delivering a wide variety of heritage experiences in Breckenridge. Breckenridge’s “products” already include: 7 Breckenridge 150: A Springboard for Heritage Tourism at least 15 key heritage sites: Edwin Carter; Barney Ford; Milne Park; Washington Mine; Iowa Hill; Rotary Snowplow; Country Boy; Lomax; Valley Brook; Red, White & Blue; Bucyrus; Sallie Barber; the fabulous new Welcome Center; Breckenridge’s historic downtown, and the Arts District, with possibilities at the Golden Horseshoe yet to add to this rich mix. eleven Town of Breckenridge-sponsored events—more “products:” Snow Sculpture; Ullr Fest; Mardi Gras; April Fool’s Town Fool and Spring Massive; Main Street Performances; Town Party; Independence Day; Labor Day; Breckenridge Film Festival; Oktoberfest; the Lighting of Breckenridge. There are already three world-class, independent programs—outstanding “products:” Backstage Theatre; Breckenridge Music Festival; National Repertory Orchestra. This action plan outlines ways to enhance 26 possible product enhancements spread across each of the above. The action plan also details 17 potential new complementary tourism products. Interpretation—telling Breckenridge’s stories using effective tools and techniques, so each site can be true to its unique circumstances and fulfill its potential (free from the obligation to ground visitors in basic Breckenridge history). The “core fact set” is now addressed at the Welcome Center, but also be conveyed by other means. Site-specific and general interpretation ideas appear throughout the action plan. Marketing—communicating the heritage experiences and other benefits Breckenridge offers to local, regional, national, and international audiences consistently and accurately, thus reinforcing the Breckenridge brand. Marketing is detailed in Chapter 7 of this action plan. With coordination, collaboration, and commitment, 2009 can be a banner opportunity to: showcase Breckenridge’s heritage; unveil major community investments already underway, including the Breck Connect Gondola and Peaks 7 and 8, the Riverwalk extension, North and South Main Street enhancements and the Arts District; reaffirm the commitment to character and engage the community about its future, and; rally a wide range of cultural and heritage organizations around a common cause. Taking on such a mission (or organizing a partnership to do it) is more, however, than any of Breckenridge’s existing organizations—the Town, Saddle Rock Society, and the Summit Historical Society, for example—can accomplish alone, given the current match between resources and responsibilities. An initiative as complex and times-sensitive as Breck 150 requires an umbrella organization to achieve economies of scale, supplement the existing talent pool, foster experience exchange, and, importantly, engage residents. Managing Breck 150, with its new experience enhancements, products and partnerships requires an energetic organization in service to the Town of Breckenridge, the three chief organizations, Breckenridge’s citizens… and the heritage visitor. 8 How to Get Started Achieving these goals means establishing an umbrella organization (hereafter dubbed the Breckenridge Heritage Alliance) to spearhead the Breck 150 celebration. The Alliance would function best if incorporated as a not-for-profit 501c3, designated and authorized by the Town of Breckenridge. The Alliance’s immediate goal is to produce the series of programs and events that together comprise the sesquicentennial celebration, but its long-term goal entails strengthening the system that delivers the heritage tourism experience by improving the attractions and the means by which they work together. Both the short- and long-term goals of the Alliance entail developing a sustainable heritage tourism program beginning in 2007. The Alliance’s leadership will spring from its board of directors. The ideal board will ensure ongoing involvement and coordination between Breck 150 and key organizations engaged in complementary activities, but also inject some new blood into the system, taking advantage of the celebration’s urgent nature, short trajectory, and status. The Alliance’s board should enjoy credibility as regards core skills and heritage values (marketing, historical authenticity, events management, etc.) both to handle Breck 150 responsibilities and to lay the groundwork for the ongoing heritage tourism mission. But as important as celebrating Breckenridge’s 150th birthday may be, it will not fulfill Town of Breckenridge heritage tourism planning goals unless the resulting dynamic between anniversary events and the Alliance: generates revenue for the umbrella organization and the system; delivers new audiences and increases visitation to the heritage sites, and; secures ongoing revenue sources for heritage resources. The plan offers specific Breck150-centric suggestions for the following existing organizations and events, as well as proposing new products to enhance the heritage tourism experience: Alice G. Milne Park (Briggle, Eberline and Milne Houses) April Fool's Day and Spring Massive Arts District Barney Ford Museum/Tin Shop Boreas Pass and High Line Breckenridge Film Festival Breckenridge Music Festival Breckenridge Oktoberfest Breckenridge/Backstage Theatre Bucyrus Dredge Chinese Laundry Churches Colorado Mountain College Country Boy Mine Discovery Center Edwin Carter Museum Engines #111 and #9 Fort Mary B Fourth of July Genuine Jazz Ghost Towns Golden Horseshoe International Snow Sculpture Championships Iowa Hill Labor Day Weekend Lighting of Breckenridge Lomax Placer Mine Main Street environs Main Street Performances Mardi Gras National Repertory Orchestra OK Gaymon Cabin Pollack House (Clerk and Recorder's office) Red, White & Blue Fire Hall and Museum Reiling Dredge Rotary Snowplow Park Summit County Court House Ullr Fest Washington Mine and Illinois Gulch Clearly every organization and individual with a stake in Breckenridge’s heritage and cultural infrastructure can be involved in the 150th anniversary celebration and can benefit from it. 9 Breckenridge 150: A Springboard for Heritage Tourism Breck 150 Budget, Expectations, Returns Anticipating implementation proceeding according to the schedule detailed in this action plan suggests that the following budget will meet the organization’s need over the first 17 months of operation: about $100,000 in start up costs and just under $500,000 in annual expenditures once staff is on board; much can be accomplished even if the organization scales down its ambitions and budgets in light of available funding. At the end of that period, the organization will determine what events are feasible to pursue and what to eliminate from further consideration to help finalize both revenue and investment expectations. Following recommendations in this action plan leads to a rough estimate that capital and operating expenditures will total several million dollars in outlays September 2006 and December 2009—before any cost recovery through sponsorships, earned income, partner spending, fees or tax revenues. Detailed cost projections and feasibility analyses will be required before initiating any recommendation with significant capital or operating cost implications. For a rough back-of-the-envelope determination of whether this expenditure is likely to be recouped, consider that: The 2003 Longwoods survey data reveals that heritage travelers to Colorado spent $355 per person per stay. Of that $355, 18 percent was for transportation, leaving $291 to be spent locally; From a tax collection perspective, if we assume a weighted average levy of 7 percent (lodging tax will be higher but sales tax will be lower) incremental Breck 150-attributable visitation at the above spending levels would have to total about 150,000 people to generate several million dollars for public coffers. An additional 150,000 visits exceeds the target range of 10 to 15 percent visitation increase deemed desirable at the outset of this assignment by a significant margin. Focusing on Breck 150—less than three years out—means accepting responsibility for a real deadline: it’s urgent that work begin now! However, the Breck 150 spotlight makes available a compelling and memorable marketing message that can generate legitimate publicity. Breck 150 is a way to tell people what’s new and special, while reminding them of all that’s available to see and do in Breckenridge and, importantly, why they should partake. Given the fact that significant resources are already devoted to heritage tourism in Breckenridge, the Breck 150 efforts (leadership building, technical assistance, fundraising, signage, capital investment, coordinated marketing, packaging, publicity, exhibits, etc.) could be prioritized to reinforce long term heritage tourism interests. Most important, data, research, and other experience gleaned from the effort could be shared and re-deployed in future years to enhance the capacity to provide, consistently, a quality heritage experience. In short, celebrating Breckenridge’s 150th anniversary is a means to strengthen the system that delivers the heritage tourism experience, while also improving the caliber of the experience itself. Breckenridge’s townscape, festivals, and traditional celebrations attest to the pride local people take in their home. Heritage tourism gives Breckenridge more ways to help people appreciate why this community is so beloved… improving the economy by bolstering the Town’s community character and upholding its vision. 10 Breckenridge 150: A Springboard for Heritage Tourism 3. Distinctive Heritage: A Critical Economic Driver for Breckenridge For some communities, the events of 150 years ago hold little relevance for people today. But for Breckenridge, settling the Blue River Valley launched a community where its intrinsic character is so interwoven with the region’s economy that it’s understood as a critical driver by one and all. Throughout its history, Breckenridge’s vitality and authenticity as a real town—a fully functioning community with all the ingredients people need to live, work, and play—attracts people. Some are drawn by necessity and others by the prospect of an enjoyable community, from the original miner’s need for a post office to today’s mountain bikers lured by everything modern Breckenridge has to offer. The result: people protect Breckenridge’s character to safeguard its economy as well as the special sense of place they treasure. No one disputes the appeal of light, soft, plentiful snow and trails for skiers of all abilities, but that combination is neither unique nor the reason for Breckenridge’s success as a destination. Other places also offer hiking, mountain biking, snowshoeing, golf, and other outdoor activities. What distinguishes Breckenridge from its western mountain resort community competitors is the distinctiveness of its special blend of gorgeous landscape, Victorian charm, funk, and sophistication. Even the ski resort markets itself by touting the availability of a “real town,” consistent with the Breckenridge Resort Chamber’s “A Real Town. Friends Welcome.”™ message. 11 Breckenridge 150: A Springboard for Heritage Tourism The Town of Breckenridge deliberately leverages its community character—historic and contemporary, built and natural, authentic and mythic, legendary and obscure—for heritage tourism and economic development. Since heritage and cultural offerings enliven community character and thus contribute immensely to quality of life, they also represent a vital asset for economic development. Healthy heritage and cultural institutions promise things to see and do, thus enabling people to imagine leading enjoyable lives locally. These institutions signal that the community cares about excellence and values intelligent discourse. People making location-based investments—whether to establish or expand a business, relocate for employment, raise a family, vacation, retire, etc.—regard regions offering opportunities for cultural enrichment favorably. Places boasting exemplary heritage and cultural offerings are more competitive than otherwise comparable locations. Clearly, Breckenridge cares about the arts, culture, and heritage, as evidenced by its continued support of numerous institutions through government channels, foundation grants, and individual philanthropy. Like their counterparts throughout the country, however, Breckenridge’s heritage and cultural community—the institutions as well as other organizations within Summit County that share a commitment to their continued success—face enormous challenges in today’s economic climate. A Strategic Plan for Heritage Tourism How might Breckenridge’s heritage institutions— individually and as a system—sustain their ability to provide quality experiences with integrity? To explore this question, the Town of Breckenridge embarked on an accelerated process of retaining an outside consulting team and working with the existing institutions and other BreckenridgeVision 2020 Plan In 2002, the Town of Breckenridge adopted ten principles describing its values and setting forth considerations for how growth should proceed. The ten principles underscore the community’s commitment to heritage and character as an integral part of economic development. All ten principles are important, but this heritage tourism strategic plan reinforces three in particular, as in the excerpt below, taken from the Breckenridge Vision Plan. The Town of Breckenridge is a cohesive and diverse community… Community Character—Where residents and visitors experience a historic mountain town with characteristic charm that offers a safe, friendly and peaceful atmosphere where individuals can live, work, play and raise a family. Economic Viability/Sustainability— Where a strong and sustainable year ‘round economy insured through partnerships with local businesses, resort operators, and state and federal agencies, and anchored by a healthy vibrant Main Street, supports the diverse economic and employment needs of local residents… Cultural Resources—Where art, architecture, and cultural events and facilities improve the community experience for residents and visitors, offer diverse and affordable programming, and promote Breckenridge as a year ‘round cultural center for the region. 12 interested stakeholders to prepare a strategic plan for heritage tourism. The strategic plan benefited from numerous confidential interviews with sincere stewards of the Town’s heritage resources (from stories, to buildings, to secret sites), the ongoing involvement of a Steering Committee convened by the Town, and two public meetings where members of the heritage tourism community could interact and contribute. Early work revealed capacity issues affecting all organizations with missions related to providing heritage tourism experiences, including: Visitor Readiness—how to enhance visitor readiness by addressing cultural institutions’ capital and infrastructure needs, long-term sustainability, staff and board skills, etc.; Audience Development—how to expand market research, improve yields, leverage culture to supplement better-established offerings, redress seasonality issues, and track progress on objectives; Implementation—how to organize for change, create sustainable funding streams, and address issues systemically. Defining Heritage Tourism Heritage tourism encompasses visitor activity and associated economic impacts motivated by the desire to partake of one or more artistic, performance, interpretive, nature-based or heritage experiences. Just as heritage tourists may enjoy other activities, so may visitors drawn to Breckenridge principally for other reasons engage in cultural activities. Savvy heritage and cultural institutions nurture relationships with elected officials and other decision-makers, public agencies including those devoted to economic, community and tourism development, foundations and other philanthropic sources of support, media serving local, national and international markets, and potential partners from the business, education, and not-for-profit communities. These findings supported the Town of Breckenridge’s original intentions… that the strategic plan address capacity issues and identify tactics to: ensure the long-term sustainability of the organizations and attractions that together offer heritage experiences for residents and visitors; inject new sources of capital and operating funds into the system to reduce dependence on Town resources and enable local government to invest in providing new product; address maintenance and other physical plant issues affecting major experience providers; determine an overall strategy for interpretation that would allow each element within the heritage system to be true to its nature while avoiding content overlap and conflicting interpretation; identify a management structure to coordinate how the various institutions interact to provide heritage experiences. The Town’s interest in pursuing a strategic plan reflects its commitment to heritage, culture, and character as part of its basic infrastructure for sustainable economic development. 13 Breckenridge 150: A Springboard for Heritage Tourism Like traditional infrastructure, heritage, culture, and character are essential to Breckenridge’s ability to function in the 21st century economy. Moreover, art and cultural institutions require continued tender loving care, just as signage, roadways, fiber optic networks, workforce training programs, and other factors support place-based economic development. Heritage and cultural institutions also resemble public works in that they do not follow a standard business model where earned revenues—attributable to a balance between market demand and supply—offset ongoing operations costs. Just like roadways and most other infrastructure, arts, heritage, and cultural institutions repay investments indirectly; no one expects otherwise. In fact, it is easier to measure art and cultural institutions’ successes in delivering economic and quality of life benefits than to assess the return on many other types of public investment. Fortunately, a host of public, private, and not-for-profit benefactors—most notably the Town—invest in Breckenridge’s heritage and cultural community and work to sustain it. However, the system neither maintains its heritage experience providers as though they were a critical infrastructure element crucial to economic development nor insists that institutions sink or swim based on the market economy. This situation results in a collection of institutions and places that today face similar challenges. Breckenridge’s roster of heritage stewards: includes weak organizations and/or sites requiring substantial investment or other intervention to be visitor-ready; relies on a few willing funders frustrated to see their resources thinly stretched by the attempt to provide some assistance to all. Some funders question whether the system could benefit from undertaking measures to increase efficiency; features extensive capital needs and/or ambitions that will all require extensive fundraising; continues to require significant infrastructure needs, such as signage; enjoys support from a variety of organizations for both financial and technical assistance including marketing and business planning. The table on the following page sets forth an abridged list of the cultural and heritage resources and institutions that informed the development of this strategic plan. 14 A Few of Breckenridge’s Assets for Cultural and Heritage Tourism Arts District, including the Fuqua Livery, Mikolitis Barn, and Whyte Buildings Iowa Hill Mine Backstage Theatre Lomax Placer Gulch Baker Tank and Section House Maggie Pond Barney Ford House Main Street Experience Blue River Milne Park, including the Briggle, Eberline, and Milne houses Boreas Pass Road and High Line Kingdom Park Discovery Site Breckenridge Art Fair and Great Divide Festival Mineral Trail (proposed sites) Breckenridge Festival of Film National Repertory Orchestra Breckenridge Music Institute Pence Miller Ditch Bucyrus Dredge Red, White & Blue Fire Museum Edwin Carter Museum Reiling Dredge Clerk and Recorder’s Office (Pollack House) Reliance Dredge (unmarked site) Chinese Laundry Churches—Father Dyer, St. John’s, and St. Mary’s Moon and Stars Site and Mystery Riverwalk/Dredge Pond Riverwalk Center Rotary Snow Plow and Locomotive Colorado Mountain College Ski Area Country Boy Mine Summit County Court House Festivals, including Ullr Fest, Snow Sculpture, Oktoberfest, Spring Massive, et al Tin Shop Fort Mary B (unmarked location) OK Gaymon Cabin Ghost Towns, including Dyersville, Lincoln, Parkville, and Swan City Union Mill Utes’ (and other Native American) sites Valley Brook Cemetery Views of the Peaks Wakefield Cabin Gold Pan Saloon et al Washington Mine and Illinois Gulch Golden Horseshoe area Welcome Center Great Flume and Gulch Wellington Mine 15 Breckenridge 150: A Springboard for Heritage Tourism Given the circumstances noted above—significant needs, major opportunities, and limited resources available (at individual institutions and within the system) to develop strategies to attack these challenges individually—the current Breckenridge collection of heritage organizations cries out for initiatives that do double- and triple-duty and that improve their ability to work together. What measures would characterize strategic responses that are both cost-efficient and effective? Principles for taking action might include: 1. Build on Strengths—Putting Breckenridge’s best foot forward makes eminent sense if there is also a vehicle for helping less mature experiences evolve; 2. Balance Inclusivity and Pragmatism—Certainly, any strategic initiative should respect the region’s diverse institutions and ensure that none are inadvertently excluded. At the same time, striving for perfect parity—especially if some organizations prefer to go their own way—may consume resources out of scale with resulting benefit; 3. Develop Organizational and Systemic Capacity—a sustainable strategy reinforces its mission by strengthening all participants; 4. Tap Available Know-how—Breckenridge’s existing organizations devoted to tourism development offer immense expertise that should be drawn upon to save time, money, and effort. Moreover, the community is home to numerous people who offer a wealth of valuable professional and personal experiences; 5. Embrace Market Support and Reflect Real Consumer Behavior—instead of fighting to create new markets, why not pursue proven ones with an approach that recognizes that most people seek a variety of experiences from both their home communities and their vacation destinations? 6. Link Heritage Resources Together without Compelling Compliance with a Thematic Structure—collaboration generates benefits for both participants and the system, but not when it’s forced or fails to benefit participants. 16 Breckenridge 150: A Springboard for Heritage Tourism 4. Breckenridge and the Heritage Tourism Market Today The Town of Breckenridge and its partners have already made many important investments that support heritage tourism, including: Building the fabulous new Breckenridge Welcome Center, which orients people to important Blue River Valley heritage themes using immersive environments, interactive exhibits, historic artifacts, and other techniques to motivate destination visitors to partake of the region’s heritage attractions; Nurturing partnerships between the Town and stakeholders in: Breckenridge’s historic fabric, including the Summit Historical Society and the Saddle Rock Society; Breckenridge’s cultural community, including the Breckenridge Music Institute, Backstage Theatre, Breckenridge Festival of Film, Breckenridge Art Fairs, and the National Repertory Orchestra; Breckenridge’s tourism and economic development interests, including the Breckenridge Resort Chamber (BRC) and the Breckenridge Economic Development Advisory Committee (BEDAC); Offering an extensive free public transportation system to help visitors navigate the community, that could be used to provide free transportation among all heritage sites; 17 Breckenridge 150: A Springboard for Heritage Tourism Upgrading the Riverwalk and Riverwalk Center; Launching the Main Street streetscape and other enhancement projects, encompassing eight key downtown blocks; Acquiring and caring for important natural resources, including Cucumber Gulch and portions of the Golden Horseshoe area; Creating experiences that blend recreation and interpretation, like the Iowa Hill trail; Purchasing, stabilizing, and restoring significant historic sites, buildings, and artifacts, including steam locomotive No. 111 and its tender, now carrying passengers on the Georgetown Loop under a loan arrangement with the Colorado Historical Society; Establishing a strong local historic district, a local landmark program, and the Handbook of Design Standards for the Historic and Conservation Districts which, notably, seeks to avoid “cute-rification” and to retain the community’s aura of rustic functionality; Developing the Arts District and working with contributing experiences, such as the Breckenridge Theatre and the Tin Shop; Ensuring community involvement in complex planning and policy matters, including updating the Comprehensive Plan, developing the Vision Plan, and establishing BEDAC; Nurturing close relationships between the Town, the Breckenridge Resort Chamber, the ski area, the Nordic centers, and the region’s major hospitality players. Key Breckenridge Heritage Sites, Organizations and Events Breckenridge is fortunate to offer a wide range of heritage-oriented things to see and do within a compact town setting and close to places where people can enjoy a wide variety of outdoor recreation activities depicted in the aerial view at right and the map of greater Breckenridge that follows. As an historic town with 19th century roots that depended on its unique combination of commerce and natural resource dependency, Breckenridge’s heritage lines its thoroughfares, riverbeds, gulches, and ski trails. Over a dozen attractions—with varying levels of interpretation—offer visitors relatively easy access to Breckenridge’s stories. Thumbnail sketches of each follow the aerial view and map. 18 Major streets, significant locations and heritage sites in Breckenridge. 19 Breckenridge 150: A Springboard for Heritage Tourism In an ideal world, the Breckenridge Welcome Center is where all visitors would begin their Breckenridge experience. In addition to providing information on things to do and places to eat, sleep, and shop, the Welcome Center includes interpretive exhibits setting forth the region’s major themes and introduces seminal stories and characters. The Barney Ford House Museum is an 1882 home built and occupied by Barney L. Ford, a prominent early Breckenridge businessman. Barney Ford escaped slavery via the Underground Railroad and went on to achieve success along the Mississippi River and in both North and South America—as well as in Breckenridge. The Edwin Carter Museum celebrates the life and contributions of this naturalist who came to Breckenridge during the gold rush and then used his earnings as an engineer specializing in placer mining to fund his conservation activities and taxidermy practice. Rotary Snowplow Park celebrates the role in early Breckenridge history played by the railroad, using the namesake rotary snowplow, a restored steam engine, boxcars, and a restored cabin exhibiting photos and artifacts. Visitors can also picnic in the park and hike on nearby trails. Milne Park and the Briggle, Milne, and Eberline Houses belonged to three of Breckenridge’s most prominent families. The Briggle is an extremely well-appointed example of Victorian mining town life. The Lomax Placer Gulch Mine offers an opportunity to learn about early mining life and placer techniques. The reconstructed buildings interpret an assay office, miner’s dormitory cabin, and donkey stable. Washington Mine yielded both gold and silver to hardrock prospectors. Many artifacts and the original shafthouse remain, along with a typical miner’s cabin, the hoist, and the tramway to the "tipple" where the extracted ore was sorted and loaded into wagons. Country Boy Mine gives visitors a chance to pan for gold and travel into an underground mine adit 1,000 feet long. In addition to gold, the Country Boy produced silver and high grade lead and zinc used during World Wars I and II. The Iowa Hill Hydraulic Mine, a one mile loop trail, features interpretive signs that lead to a miner’s boarding house. Valley Brook Cemetery promises “an earthly gate to paradise” and features many historic gravestones and ornate ironwork. 20 The Red White and Blue Firehouse Museum houses an 1880s 30foot red ladder cart that fireman pulled to the scene, along with a hose cart, uniforms, medical items, and other equipment. In addition, during summer months, walking tours offer participants insights into downtown Breckrenridge and its history. Trained guides explain the stories behind the many intriguing historic buildings that line Breckenridge’s streets that are yet to be interpreted, including the OK Gaymon Cabin, Eberline and Milne houses, Father Dyer Church, St. Mary’s Church, Gold Pan Saloon, Chinese Laundry, Pollack Clerk and Recorder’s Office, Assay Office, Summitt County Courthouse, and the Colorado Mountain College, to name a few. Aging hulls of the Bucyrus and other dredges can be found around Breckenridge and offer a glimpse into heavy steamdriven placer mining that chewed through the banks of French Creek and the Swan and Blue Rivers until the early 1940s. Unlike most, the Bucyrus site offers interpretive signage. Similarly, adventuresome hikers can find the Sallie Barber Mine and other ruins. The Sallie Barber was a significant source of zinc and silver until its closure following WWII, as described on interpretive signage nearby. The Golden Horseshoe historic mining area brings additional opportunities to make other remote ruins available to visitors. Several Breckenridge organizations are devoted to making these heritage experiences available. The Summit Historical Society is a not-for-profit organization whose mission is “to discover, preserve, interpret, and disseminate information to the public about the history of Summit County, Colorado.” SHS staff and volunteers man the Carter, the Briggle, Lomax, Washington, and Rotary Snowplow Park and run the walking tours; the Town of Breckenridge helps fund these activities. However, SHS also fulfills its mission through its activities in Dillon, Silverthorne, and other parts of Summit County. The Saddle Rock Society rehabilitates significant buildings that require conservation. Most SRS projects come to its attention through the efforts of a prominent Breckenridge family involved in its founding. To date, SRS is best known for rehabilitating the Barney Ford House Museum and Tin Shop, both accomplished with financial help from the Town. The former is open for tours through cooperative arrangements with the Town of Breckenridge, while the latter is an artist live/work space, thus complementing the emerging Arts District across the street. While SRS prefers not to operate historic sites itself, its restoration activities may continue as circumstances warrant. 21 Breckenridge 150: A Springboard for Heritage Tourism The Town of Breckenridge helps organizations offering heritage experiences through its grants program, via temporary cost-subsidization agreements, by sharing staff expertise, and in spearheading product development and management initiatives, including the Iowa Hill Hydraulic Mine and the Golden Horseshoe improvements currently underway. The Town views its preferred role as facilitative: protecting and enhancing resources, but, in general, not operating them1. All three organizations’ heritage tourism-supporting activities are limited by capacity constraints like those described later, but they also exhibit a can-do spirit that enables them to overcome problems that would stymie many of their peer organizations in other small communities. The Town of Breckenridge and its co-sponsors also offer a diverse set of festivals, events, and performances that provide excellent diversions for winter and summer visitors. Breck 150 is an opportunity to tweak each of these eleven existing Town-sponsored events to draw more visitors and expand revenue bases. In calendar order, Town-sponsored events include… International Snow Sculpture Championships— January: This national and international event has become a Breckenridge icon. Over the next three years, the Alliance could expand the number of competition entrants and venues. In addition to one category with a 65-hour time limit, there might be another for 150-hour construction—perhaps doubling the sculpture’s size to 20’ x 20’ x 20’. In a one-time-only competition, entrants could use gold coloring in 2009 to highlight their creations. Snow tunnels could be built along Main Street with inside and outside walls depicting special people and events in Breckenridge’s history. Ullr Fest—January: Since 1963, Ullr Fest has been one of Breckenridge’s most creative, weeklong party events. (Some say that the Snow Sculpture competitions started at an early Ullr Day.) The 46th annual Ullr Fest will be in 2009, and the 50th will be in 2013—just seven years away. Breck 150 could use this annual event to plan a more extensive Ullympics that include indigenous Native American winter games as well as food and beverage salutes to Breckenridge’s other immigrant populations. Frontier Airlines might offer special deals for travel to Breckenridge from Scandinavian countries. Mardi Gras—February/March: This one-day event could leverage additional attendance at all in-town heritage sites: tents at the Ford and the Carter; the Briggle, Milne, and Eberline; 1 Two important exceptions: the Town of Breckenridge operates the Recreation and River Walk Centers. 22 the three churches; Red, White & Blue, etc. could offer foods, beverages, souvenirs, plants and flowers, arts and crafts with a portion of the proceeds going to sustain Breck 150. April Fool’s Day and Spring Massive—April: This three-week long festival is another grabbag of unusual and creative Breckenridge events: Bite of Breck; Bump Buffet; Slopestyle; the Hockey Classic; races and competitions. Even though the 10th annual Massive will not happen until 2010, celebrate it in 2009 anyway. (After all, the Massive includes April Fool’s Day too). Breck 150 should add to the offerings: games; competitions; rallyes; even volunteer days to ready heritage sites for the summer season. Breck 150 could set up the tents again and offer heritage-themed tours and refreshments that add to the end-of-season craziness. Main Street Performances—June through September: This is a grand opportunity to feature new events, activities, dining, drinking, and shopping at all heritage sites. The Town already sponsors performers, arts and crafts, kid’s events, family fun, and concerts every Friday, Saturday, and Sunday from June through September. Breck 150 could add to the menu— and become the focus of summer activities. Genuine Jazz—June: 2009 will be the 25th anniversary of The Summit Daily News’ Genuine Jazz festival. In 2006, there were 20 performances—4 ticketed and 16 free—in four venues clustered near Maggie Pond at the southern end of South Main Street. Over the next three years and beyond, Genuine Jazz could expand to 25+ performances, up the Blue River, along the Riverwalk, past the gondola, and Kingdom Park. A jazz salute to Fort Mary B would be appropriate. Breckenridge Film Festival—June: Like the Snow Sculpture Championships, this Film Festival has become a high-status national and international event in its 25-year history. In addition to the best Indies and GLBT films, 2009 organizers might consider a “resource extraction” theme—gold, silver, zinc, etc. —or a ‘Golden West’ theme including favorite westerns and “horse operas.” There could also be showings of the golden Oscar winning classics and reunions of those films’ casts and crews. Independence Day Celebration—July: Already, everyone and everything seems to be a part of this three day festival —NRO, the Breckenridge July Arts Festival, school bands, parades, the Firecracker 50, concerts, fireworks, etc. Building toward 2009, Breck 150 could add more family events such as vintage car and truck races, burro competitions on Main Street, and a gold-themed international fireworks competition. Labor Day Weekend—September: This is one of the most casual festival weekends in Breckenridge. In addition to the annual Great Divide Arts Festival and the Summit Foundation’s Rubber Duck Race on the Blue River—and in keeping with the end of summer theme—Breck 150 could consider adding “Back to Ski” sales days on Main Street and hourly guided tours of the entire “Kingdom:” the Carter, the Ford, all three homes at Milne Park, Valley Brook Cemetery, Rotary Snowplow, the Lomax, etc. Breckenridge Oktoberfest—September: This is one of Breckenridge’s largest street parties, coupled with a 5K walk and run. It is traditionally co-sponsored by Paulaner Munich Bier and the Breckenridge Brewery. In 2009, Breck 150 could help celebrate the 15th annual Oktoberfest with hourly tours of all heritage sites via “bierwagens.” Breck 150 could offer 23 Breckenridge 150: A Springboard for Heritage Tourism “Breck 150 bier” in several collectible bottles and six-packs; Oktoberfest visitors could send the collectibles to friends throughout the state. Lighting of Breckenridge—December: This annual holiday celebration between Thanksgiving and the year-end holidays could be tweaked by introducing gold-colored lights for 2009. Other rainbow hues could be mandated in subsequent years. Winter fireworks competitions would increase visitation too. As if the above almost year ‘round calendar were not impressive enough for a town the size of Breckenridge, there are several other major, independent cultural and heritage series that attract thousands of residents and visitors. Backstage Theater—Year ‘Round: 2009 will be the 35th annual celebration of Backstage’s live stage productions. This is a good opportunity for Breck 150 to help sponsor performances of original, premier theater events based on the history, characters, events, and high- and low-points of Breckenridge’s past and future—humor, lust, riches, rapscallions, and loss. Juried competitions could select the best scripts from an invitation-only pool of national and international talent. Breckenridge Music Festival—June through August: The 2006 schedule lists 15+ performances by the Breckenridge Music Festival and Orchestra and the Blue River Series— with an additional 10 Champagne Series concerts on Sundays. Breck 150 should help plan for a 30th anniversary series (one year early) in 2009 to include commissioned choral and orchestral works based on Breckenridge’s heritage. National Repertory Orchestra—June through August: With help from Breck 150, this national treasure should plan to stage a reunion concert series beginning in 2009 and beyond for each years’ NRO alumni. Annual venues could include the Riverwalk Performing Arts Center as well as hiking and picnic benefit concerts in the Golden Horseshoe, at Iowa Hill, at the Lomax, the Country Boy, the Reiling, and other in-town and remote heritage sites. Market Considerations Each year, the Colorado Tourism Office retains Longwoods International to profile recent Colorado overnight visitors and compare them to a larger sample of overnight travelers to US destinations in general. In 2003, CTO expanded its data analysis request to include people who participated in heritage-related activities while on their trip. For the purposes of this data, a “Heritage Visitor” is defined as someone who visited an historic area, an historic museum, and/or a historic site/landmark in Colorado. The study found that heritage tourism is a significant contributor to Colorado’s visitor economy. Longwoods found that: Trips that included heritage activities accounted for a significant proportion (38%) of overnight pleasure travel to the state in 2003, amounting to about 8 million visitors; In general, heritage visitors stay longer, are more likely to use commercial accommodations, visit more places, and take in more of Colorado’s paid attractions compared to other overnight tourists; 24 Heritage visitors spend 22% more money per stay in Colorado than the average overnight visitor. Despite accounting for only 38% of all pleasure trips to the State in 2003, they accounted for 45% of all visitor expenditures ($2.6 billion out of $5.85 billion); Heritage travelers to Colorado spent $355 per person per stay, without correcting for season, activity or destination; Of that $355, 18 percent was for transportation, leaving $291 to be spent locally; Since half of heritage trips take place between July and September, this segment plays a key role in maintaining a strong summer tourism business for Colorado; Heritage visitors generally invest more time in trip planning and rely more on the internet and print media, but are less likely to use pre-packaged trips and escorted tours relative to the average destination; Colorado currently lags behind key competitors on heritage imagery, i.e., before they come, people are not expecting to find that Colorado is rich with history, well-known landmarks, and great museums/galleries. However, visitors like what they experience once they find it, and their image of Colorado vis-à-vis its heritage offerings improves; Heritage visitors have a big-city upscale demographic profile, which not only signifies “higher yield,” but also makes them efficient to reach via a regional targeted cities media strategy. Until quite recently, the State of Colorado had few resources available for promoting itself. However, within the past year, budgets have improved dramatically in response to concerns that overall visitation was slowly but steadily declining. Colorado has also chosen to emphasize heritage tourism, which can only be good for Breckenridge. Within Colorado, Breckenridge represents the 14th most popular destination overall and the 3rd most popular in the Northwest tourism marketing sub-region. Like Breckenridge, Colorado’s tourism industry relies heavily on intra-state visitation, with state residents making up about 25 percent of total vacationers. When compared to Colorado as a whole, Breckenridge is more reliant on winter visitation; in terms of skier visits, Breckenridge ranks second after Vail. 25 Breckenridge 150: A Springboard for Heritage Tourism Challenges to Breckenridge’s tourism economy reflect the issues facing numerous resort destinations: Winter Visitor Activities by Season Shrinking lengths of stay; Increased propensity to stay with friends and family rather than taking advantage of lodging that generates revenue and taxes; Activities 03/04 04/05 Alpine Ski 72% 69% Shop 52% 51% Dine Out 46% 47% Loss of hot beds to second home conversions involving owners who do not choose to rent their properties (a trend expected to be exacerbated by retiring baby boomers); Snowboard 33% 36% Sightsee 21% 23% Snowmobile 11% 15% Hike/Walk 8% 10% Sleigh Ride 9% 9% Stagnant average travel party size, despite upturns in multigenerational travel. Ice Skate 7% 7% Recreation Center 5% 7% All of this means that more effort is required to attract the same level of visitor expenditures. Cross-County Ski 3% 5% Dog Sled 3% 5% Snowshoe 3% 5% Breckenridge Resort Chamber Annual Report 04/05 Heritage tourism can help Breckenridge overcome some of these deficits. While much of Breckenridge’s heritage tourism inventory of things to see and do is best experienced during the summer months, visitor behavior trends suggest growing demand during the winter months too. Data gathered by the Breckenridge Resort Chamber (BRC), shown in the accompanying side bar, shows shifting winter activity patterns, with sightseeing experiencing some growth in popularity. Improving Breckenridge’s heritage offerings increases the town’s appeal as a destination that offers a wide array of recreational and other activities that every member of a traveling party can enjoy, even those who abstain from outdoor recreation or just need a day off to rest tired knees. Shopping—religion for some, guilty pleasure for others, torture for a few—in a quaint-yet-hip town is one way Breckenridge promises supplementary things to see and do, but heritage attractions are yet another feature that appeals to different high-end prospects, while also resulting in retail sales. People purchase more merchandise while away from home when they feel connected to their vacation destination. Some opt to memorialize a trip with a keepsake, whether it’s a piece of art, equipment or tourist kitsch; the heritage visitors also choose history books, CDs, and other things that bond them to regional culture and history and strengthen their desire to return. 26 BBC Research has determined that visitors account for about 47 percent of annual retail activity, of which 35 percent (nearly 75 percent of total visitor spending) is delivered during winter months2. Consequently, adding new product to the mix that prompts additional visitation—and spending— during the leaner summer months will help stabilize Breckenridge’s retail sector while consuming remaining room night capacity. Moreover, ensuring strong retail and lodging sales protects the Town of Breckenridge’s fiscal health. The Town’s ability to provide municipal services and invest in community betterment (at the level its residents, visitors and businesses have grown to expect) is directly tied to its retail sales tax collections, which provide between $10 and 11 million to the general fund each year. However, while the square footage devoted to retail space grows each year, sales— and hence tax revenues—are flat relative to inflation. The advantages of nurturing a sustainable heritage tourism program provide compelling reasons to move forward quickly and decisively on the Breck 150 plan. Town Finances and Tourism As shown below, the Town’s accommodations and sales tax revenues track closely, demonstrating the general fund’s dependency on visitor-derived revenues. $1,350,000 $10,000,000 $9,800,000 $1,300,000 $9,600,000 $1,250,000 $9,400,000 $1,200,000 $9,200,000 $9,000,000 $1,150,000 $8,800,000 $1,100,000 $8,600,000 $1,050,000 $8,400,000 1998 1999 2001 2002 Accomodations Tax 2003 2004 Sales Tax The pie chart below shows the importance of visitor related revenues to Town coffers, which account for about half of the general fund. Moreover, much of the “other” revenues are pass-through user fees from the municipal golf course, water service, and the recreation center. Property Taxes 5% Other 49% Real Estate Transfer Tax 8% Sales Tax 34% Room Tax 4% Once build-out is reached, the Town will no longer earn real estate transfer taxes when new construction is introduced into the market. Consequently, other revenue sources will become increasingly important. f 2 2000 k d Breckenridge Economic Base and Strategy Analysis – BBC Research and Consulting, 2001, p. IV-1. 27 Breckenridge 150: A Springboard for Heritage Tourism 5. The Breck 150 Proposition As a premise, assume that Breckenridge will celebrate the 150th anniversary of its founding; it’s much too big a milestone to ignore. The question becomes how to ensure that the occasion has lasting benefit for the community, beyond simply making a few small repairs, throwing a party, and perhaps realizing a shortterm increase in visitation. What if the 150th festivities—“Breck 150”—become both a reason and a means—a catalyst—to unite Breckenridge’s heritage organizations vis-à-vis: Product—the delivery of a wide variety of heritage experiences in Breckenridge; Interpretation—the tools and techniques used to tell Breckenridge’s stories, such that each site can be true to its unique circumstances and fulfill its potential, without obligation to ground visitors in basic Breckenridge history; Marketing—the consistent and accurate communication of the heritage experiences and other benefits Breckenridge offers to 2009 Anniversaries 2009 will be a big year for Breckenridge. In 1859, 150 years earlier: Breckenridge established; Gold discovered at Kingdom Park; Fort Mary B built. In 1909, 100 years earlier: Summit County Courthouse cornerstone laid; Reliance, Reiling and Bucyrus Dredges built; Colorado Mountain College structure built (originally a high school). In 1959, 50 years earlier: Rounds & Porter Lumber Co. acquired Peak 8 and began ski area site plans. 28 local, regional, national, and international audiences. With coordination, collaboration, and commitment, 2009 can be a banner opportunity to: showcase Breckenridge’s heritage; unveil major community investments already underway, including: Gondola/Peaks 7 and 8; the Riverwalk extension; North and South Main Street enhancements; the Arts District; an operating Engine No. 9 (perhaps on the McCain property). reaffirm the commitment to character and engage the community about its future; rally a wide range of cultural and heritage organizations around a common cause. Taking on such a mission (or organizing a partnership to do it) is more, however, than any of Breckenridge’s existing organizations can accomplish given the current match between resources and responsibilities. Such a mission would require an umbrella organization that: achieves economies of scale; supplements the existing talent pool; fosters experience exchange; engages residents. Implementing “Breck 150” under such an umbrella organization should result in an improved system that: establishes a new organization responsible for planning, implementing, organizing, coordinating, and managing the heritage tourism program under one roof; creates a means for developing niche audiences and facilitating targeted marketing, that is, a system for conducting, analyzing, and disseminating market data, best practices, and other pertinent research; increases organizational capacity as a result of both participation and access to data; enhances Breckenridge’s reputation as a destination offering superior heritage and cultural experiences—and quality of life—in an authentic town setting; accepts contributions, donations and property as a 501c3 non-profit corporation in its own name, as well as functioning as an agent for the Town, Summit County, other notfor-profit organizations, local foundations, etc.; owns physical and intellectual property and, within limits, can transfer whole or partial licensing rights to it; hires events planners and other professional services; takes on fiscal debt, perhaps within limits; 29 Breckenridge 150: A Springboard for Heritage Tourism Breck 150 and the Town’s Current Strategic Thinking Over the past several years, the Breckenridge Town Council has convened citizen groups, hired consultants, directed staff to devote resources to research, and approved a set of interrelated policy documents describing the community’s approach to tourism and economic development. How consistent is Breck 150 with the Town’s current strategic thinking? The Breckenridge Marketing Vision Plan, completed in April 2005, emerged from four facilitated meetings of interested parties representing diverse viewpoints. The process resulted in identifying an action agenda with seven major tasks: Improve coordination between BRC/Town of Breckenridge and Vail Resorts; Communicate marketing plans and initiatives to the community; Devote larger resource share to targeted marketing efforts; Resolve whether to emphasize summer or winter; Spend funds more efficiently; Seek additional funds for marketing; Create an economic development committee or board (later established as BEDAC). In our view, Breck 150 offers a means to advance some of these objectives without hindering the achievement of any other. Similarly, Breck 150 either supports or is immaterial to the ten marketing strategy clusters developed as part of the initiative that became known formally as Breckenridge Tourism: A Strategic Marketing Plan (and informally as the “Leeds Plan” after the University of Colorado School of Business where its principal authors base their practice). The study, completed in April 2003 identified four key challenges: Seasonality; Internet-driven consumer behavior changes; Breckenridge’s competitive image; Competition from integrated ski villages at Keystone, Copper Mountain, and Winter Park. The plan recommended addressing these challenges by reinforcing Breckenridge’s brand identity as an historic mountain community combining world-class recreation with an eclectic mix of great restaurants, shopping, and entertainment venues. Specific strategies included protecting and enhancing Main Street and matching probable target markets to product development, while diversifying the tourism economy through entrepreneurial support structures. The authors also emphasized the appeal of the summer recreation infrastructure and noted the need to improve packaging, product bundling and special events/festival coordination, targeting, and cross-marketing. Again, Breck 150 supports the plan’s overall goals and is consistent with many of its specific recommendations 30 maintains an independent, neutral, clear-cut management structure with one (and only one) “boss” supervising independent, neutral and full-time, paid staff—both answerable to the organization’s board; draws upon the wisdom of an “advisory” board (or committee), which may include TOB officials, Town Council members, and TOB employees; fosters institutional relationships that begin immediately and last beyond 2009—and that create partnerships and heritage/cultural products with lasting market appeal so that the resulting events and partnerships are both special and sustainable. Introducing the Breckenridge Heritage Alliance Achieving these goals means establishing an umbrella organization intended to spearhead the Breck 150 celebration, hereafter dubbed the Breckenridge Heritage Alliance (“the Alliance”). The Alliance would function best if incorporated as a not-for-profit 501c3, designated and authorized by the Town of Breckenridge. The Alliance’s short-term goal is to begin immediately to produce the series of programs and events that together comprise the sesquicentennial celebration, but its long-term goal entails strengthening the system that delivers the heritage tourism experience by improving the attractions and the means by which they work together. It must be clear that both the short- and long-term goal of the Alliance is to develop a sustainable heritage tourism program beginning in 2007. As a 501c3, The Alliance’s leadership will spring from its board of directors. The ideal board will ensure ongoing involvement and coordination between Breck 150 and key organizations engaged in complementary activities, but also inject some new blood into the system, taking advantage of the celebration’s urgent nature, short trajectory, and status. The Alliance’s board should enjoy credibility with respect to basic skills and heritage values (marketing, historical authenticity, events management, etc.) both to handle Breck 150 responsibilities and to lay the groundwork for the ongoing heritage tourism mission. But as important as celebrating Breckenridge’s 150th birthday may be, it will not fulfill Town of Breckenridge heritage tourism planning goals unless the resulting dynamic between anniversary events and the umbrella organization: generates revenue for the umbrella organization; delivers new audiences and increased visitation (and hence revenues) to the heritage sites; lays the groundwork for ongoing revenue sources for heritage resources. Focusing on Breck 150—less than three years out—means accepting responsibility for a real deadline: it’s urgent that work begin now! However, the Breck 150 focus makes available a compelling and memorable marketing message that can generate legitimate publicity, a way to tell people what’s new and special, while reminding them of what else is available to see and do in Breckenridge and, importantly, why they should partake. Given the fact that significant resources are already devoted to heritage tourism in Breckenridge, the Breck 150 efforts (leadership building, technical assistance, fundraising, signage, capital investment, coordinated marketing, packaging, publicity, exhibits, etc.) could be prioritized to reinforce long-term heritage tourism interests. Most important, data, research, and other experiences 31 Breckenridge 150: A Springboard for Heritage Tourism gleaned from the effort could be leveraged to increase the ability to provide a quality heritage experience on a consistent basis. Access to this experience would thus improve performance of both participating and abstaining heritage sites and organizations as well as others devoted to tourism and economic development. Breckenridge’s rich history, summarized in the box below and on the following page, offers plenty of material to enliven Breck 150. In short, celebrating Breckenridge’s 150th anniversary in 2009 offers a means to strengthen the system that delivers the heritage tourism experience, while also improving the caliber of the experience itself. Breckenridge: from 1859 to Today 2009 marks the 150th anniversary of the founding of Breckenridge. In 1859, gold fever came to Colorado. Earlier, a former California forty-niner discovered gold near present-day Englewood. When word arrived back east, the Colorado Gold Rush was on and wagons with “Pikes Peak or Bust” painted on their canvases streamed westward, bringing seekers fantasizing about easy instant riches: the American dream. Where once trappers and Utes roamed in search of nature’s bounty, now would-be miners scoured the landscape in search of gold. General George E. Spencer joined the chase, heading for the Blue River Valley leading a group of 29 men and one woman. The party pitched their tents on the banks of the Blue River, site of their first gold discovery, later upgrading their settlement to a small stronghold they dubbed “Fort Mary B.” Soon thereafter, saloons, merchants, and other support businesses began to appear on Main Street. Main Street became the center of social and economic life for the region’s miners. By mid-1861, the town merited wagon service and bustled with merchants, hoteliers, houses of ill repute, and other commerce. Boom times ensued, while the young settlement benefited from individuals who helped transform the camp into a community. A shrewd man, Spencer demonstrated a knack for politics (he would later serve as a U.S. Senator) in November, 1859 by petitioning to name the town after the sitting United States Vice President, John Cabell Breckinridge, so that the town might secure a post office. The mountaineering Methodist minister, Father John Lewis Dyer, combined service with outdoorsmanship, spreading news and the gospel via wooden skis. Naturalist Edwin Carter funded his conservation efforts and taxidermy zoo by applying his engineering skills to placer mining. Barney Lancelot Ford—whose amazing life included escaping from slavery, successful businesses in North and South America, pioneering work on adult education. Along with Father Dyer, Ford is memorialized as one of Colorado’s 16 founding fathers. Ford also opened a restaurant and built a fine home. 32 Breckenridge: from 1859 to Today (continued) In the early 1860s, Breckinridge changed its name to Breckenridge to avoid any association with the pro-slavery Vice President. Over the 1860s and 1870s, there were tremors of economic uncertainty. During this period, Breckenridge experienced the first of several boom/bust cycles; between the Civil War, the depletion of surface gold and the discovery of gold in other locales, many miners simply left town—quickly followed by the merchants. Hydraulic mining made it possible to wash gold out of Iowa, Lomax, and other gulches and also led to industry consolidation. Independent miners, in many cases, became company employees. In the early 1880s, the Town responded to a major conflagration downtown by forming fire protection companies. At the same time, the exploitation of silver and lead carbonates near Breckenridge revitalized the industry and attracted new fortune-seekers to the Town. The focus of local mining changed from placer to underground hardrock mining. Mining continued, spurred by improvements in technology, transportation, and the occasional big strike. The Denver, South Park & Pacific Railroad threaded its way through Boreas Pass in 1882, making the town (and the post office) an important waypoint; this relegated Swan City, Lincoln, and other nearby burgs to ghost town status. The 13.5 pound Tom’s Baby—first as Colorado’s largest gold nugget and then, with its 85-year disappearance, Colorado’s biggest gold mystery—inspired a new generation of miners. The town continued growing, creating a residential neighborhood along Ridge Street and adding schools and churches as a counterpoint to the ever-thriving Main Street saloons. By the late 1890s, dredge boats replaced small scale, shallow placer mining which had, in turn, displaced primitive pick work and panning. Hard snows, like the continuous blizzards that blasted Breckenridge during the infamous winter of 1899 (when residents resorted to building snow tunnels to get around town) built camaraderie through shared hardship. As the 20th century dawned, local mining declined significantly; the slowdown continued through the Depression. World War II’s demands for manpower and materials caused the federal government to shut down all gold mines. Once the soldiers returned, both local mining conditions and the market made mining uneconomical. During these quiet years, Breckenridge narrowly avoided becoming a ghost town itself as people left town and buildings were demolished or allowed to crumble into the ground. But in 1959, 100 years after Breckenridge’s founding, the Summit County Development Corporation (a division of Wichita’s Rounds & Porter Lumber Company) acquired land around Peak 8 and transformed the mountain into a ski area that opened for business in 1961. With the completion of Interstate 70 and the Eisenhower Tunnel, visitation and skier-days both soared. The snows that vexed the miners would become the “white gold” that ushered in another boom period—and that shows no signs of stopping. Breckenridge soon became known for its year ‘round outdoor recreation opportunities and its menu of cultural activities. And while the community became increasingly upscale, there has always been common ground between the most chic jetsetter and the scruffiest ski bum: abiding love for Breckenridge. Breckenridge’s unique and exceptional qualities should be affirmed and celebrated through a dynamic heritage tourism program. 33 Breckenridge 150: A Springboard for Heritage Tourism 6. Getting Ready for Breck 150 To help envision how Breckenridge’s 150th anniversary celebration might work, this chapter sets forth preliminary ideas about the following. What will be accomplished? When events will occur? At what cost? Will it be worth the cost and effort? The existing “asset base” of projects, sites, events, and programs is the foundation upon which Breckenridge’s heritage offerings may be enriched and expanded. This chapter offers strategies intended to jump start creative thinking by Breckenridge’s heritage and tourism supporters—numerous possibilities abound! Enhancing Existing Heritage Sites for Breck 150 Obviously there are myriad permutations to the roster of enhanced and new projects, sites, and events that could be part of the Breck 150 celebration. The chart below lists just a few. Each suggested alternative exists on a scale reflecting the degree of difficulty associated with implementation, particularly given the short timeframe and ambitious agenda. Funding and other implementation hurdles also present potential obstacles, including permitting, schedule conflicts, and manpower availability. As a starting point for further discussions, this plan identifies alternative approaches to about two dozen sites that contribute to the heritage experience in Breckenridge. To represent degrees of difficulty, we’ve adopted the conventions used at North American ski resorts to rate trails and terrain: in ascending order of difficulty. Choosing 34 Engine #9: An Icon of Breckenridge’s Narrow Gauge Railroad Era Steam whistles rank among the most evocative and romantic sounds, but for generations of Breckenridge people, a few long, low blasts wafting through Rocky Cut meant that Engine #9 was en route to the depot. Since virtually everything (and everyone) that made its way to Breckenridge during the late 19th and early 20th century came by rail, Engine #9 was an important part of life in the small mountain settlement. Gratitude for what Engine #9 brought to town—mail, meat, fresh produce, news, friends, and family—forged a deep, affectionate relationship between the townspeople and the “Little Victorian Lady.” Unlike the steel-grinding behemoths that hauled people and goods across the western plains, Engine #9 is a small narrow gauge locomotive. Engine #9 began life as a Cooke 2-6-0 and operated between 1884 and 1937, running from Denver through Como, into Breckenridge and on to Leadville and becoming the engine most associated with Breckenridge. The grueling “High Line” route Engine #9 traveled includes Boreas and Fremont passes, among the highest in the country. The stretch connecting the summit of Boreas Pass and Breckenridge, just 6.5 miles long, included over eleven miles of track and 108 curves. From Breckenridge to Leadville the tracks followed 234 curves making over 16 complete circles. Engine #9 is the oldest operating steam locomotive in Colorado. Her service began under the ownership of the Denver, South Park and Pacific Railroad, later to become the Denver, Leadville and Gunnison Railroad and finally the Colorado and Southern Railroad. Engine #9 served Breckenridge well, pulling the last passenger train over Boreas Pass in 1937. Later that year, the line was abandoned. Engine #9 is owned by the Colorado Historical Society (CHS) and currently operates on the Georgetown Loop Railroad, an historic excursion train in Georgetown, Colorado. However, her sister locomotive, Engine #111, is owned by the Town of Breckenridge. Under the terms of an agreement between the Town and CHS, Breckenridge could reclaim Engine #9 if track is installed and the engine is operated in Breckenridge. Under the same agreement, CHS would then use Engine #111 (which is undergoing restoration) in Georgetown for ten years beginning as soon as the restoration is complete. Potentially everyone will benefit from this exchange. Engine #111 is more powerful than Engine #9 and thus more suitable for use on the mountainous Georgetown Loop. However, Engine #9 is important historically to Breckenridge. Consequently, it seems probable that this mutually beneficial trade arrangement could be extended indefinitely. Laying track, acquiring rolling stock and restoring Engine #9 to service in Breckenridge offers an opportunity to create a transportation-based visitor attraction that is also useful for residents and employees, rather like San Francisco’s cable cars or Quebec’s funicular system. For that reason, the Town Council may find it a more attractive investment than the typical tourist train if due diligence—engineering work, financial feasibility analyses, ridership projections, etc.—suggest that a reasonable plan for its use, operation, and funding can be fashioned. 35 Breckenridge 150: A Springboard for Heritage Tourism a level appropriate to the capacity and ability of the partners involved, as well as the resources available, is key to a good experience. Cost estimates for each alternative have been omitted, since many different permutations are possible; detailed financial evaluation should, of course, precede any action taken on these or any other investments. Our recommended choices are shaded yellow. As the chart reveals, the experiences offered at the 26 sites can be improved at low, medium, and high levels of intensities widely varying costs that depend on the scope of each project implemented. Improvements are shown as additive—that is, one would not embark on a blue or black level enhancement without also completing the work described one or more levels down. The table also suggests a permanent Discovery Center devoted to heritage enjoyments as well as building a short operating train line using Engine #9 as discussed in the text box earlier in this chapter. Some of these projects, while exciting in their own rights, could become a magnet for all available resources, to the extent that it would become difficult to complete any other investments. Consequently, some may be best suited for implementation post2009. Others may be eligible for special funding sources (for example, the Engine #9 project may be eligible for state- or federal transportation funds) or suitable for implementation by a private sector entity under a concessionaire agreement. 36 Sites Activities Á Arts District Boreas Pass and High Line Breckenridge/ Backstage Theatre Bucyrus Dredge Edwin Carter Museum Chinese Laundry Churches Rehabilitate Fuqua, Mikolitis and Whyte. Consider additional buildings to complete the Arts District Activities Activities Funding Note Á plus… landscape, tenant and interpret (signs) the buildings plus… add additional buildings (as many as 8), tenant and interpret Add Boreas routes plus… Add to Golden signage and Horseshoe trails and interpretation maps plus… research archaeology sites and begin controlled digs by supervised volunteers Incorporate the Theatre into the Arts plus… celebrate District through BT's 35th season in landscape, common 2009 signage and pedestrian walkways plus… commission and stage premier plays based on Breck's heritage $510K in CIP 06-10 plus $200K for public art 07-10 Add interpretive signage (with limited liability warnings) and make part of a 'Gold Trail' tour Conduct summary structural analyses. Repair roof, walls and windows. Landscape. Continue talks with Denver Museum of Nature & Science plus… rehab and tenant taxidermy shop. Repatriate all Carter mounts from Denver. Replicate and interpret the Carter a la 1880 photos plus… Use laundry gear, Stabilize the building interpretive signs to create diorama visible thru window Offer weekend tours at Father Dyer, St. John's and St. Mary's plus… install information and interpretive signage at Father Dyer, St. John's and St. Mary's plus… arrange rotating exchange exhibits of all Carter mounts plus… incorporate living history into interpretation plus… add landscape and streetscape improvements to link the churches 37 Breckenridge 150: A Springboard for Heritage Tourism Sites Activities Colorado Mountain College Install information and interpretive signage Activities plus… CMC link its campus with downtown help plus… Plan a complement Raise tent with to the Welcome Victorian facade as Center that temporary introduces all Discovery Center Breckenridge stories site Discovery Center Engine #111 and Engine #9 plus… Á lay track from Town Hall to Kingdom In CIP $263K in 06/07 Park and begin service Install wayfinding signage at Main & Ridge plus… tenant and interpret the Tin Shop plus… reinterpret the Fords as 'pioneer' pioneers and emphasize their roles in Colorado history Research Fort and original town site location and events plus… construct 'ghost' structures of major site features through BreckCorps plus… reconstruct the full Fort and interpret Change the signage on Main Street plus… conduct moderate rehabilitation plus… landscape the grounds and parking lot Fort Mary B OK Gaymon Cabin Ghost Towns (Dyersville, Lincoln City, Parkville, Swan City, Swandyke, etc.) plus… design and install permanent exhibits using local artifacts: some gathered during Repatriation Days; some as a start to Summit County Archives plus… trade #111 for #9 and acquire additional rolling stock for display Complete #111's refurbishment and functional upgrade Á Barney Ford Museum and Tin Shop Funding Note Negotiate for Country Boy to become the hub for 'Gold Trail' tours (Bucyrus, Iowa Hill, Reiling, Reliance, Sallie Barber, Washington, etc.) Country Boy Mine Á Activities plus… Research towns and choose two towns townspeople. for additional Prepare map and research and trail guide structure 'ghost' outlines Golden Horseshoe (Lost Flumes of the South Develop and map Swan, Reliance Dredge, Wellington Mine, Columbine, hiking trail system Hardwick, Jessie, One-StepOver, Peabody, Willies, Wakefield Cabin, etc.) Á In CIP $232K in 09 06- plus… choose the one most suitable town for possible reconstruction and living history interpretation plus… Create 'explorer' programs for youth and adults using rented GPS units 38 Sites Activities Activities Activities Funding Note Use as a model for access, site restoration and interpretive signage Iowa Hill Lomax Placer Mine plus… Extend interpretation extend to include interpretation to surrounding land include burro barn Install commemorative Golden Horseshoes in sidewalks plus… install interpretive signs and banners near key sites and buildings re their roles in Town heritage plus… install comprehensive wayfinding system and signage Hire staff for public tours to show and explain Briggle interior, Eberline and Milne exteriors, and park plus… make either Eberline or Milne interiors suitable for tours plus… make both Eberline and Milne interiors suitable for tours Á Main Street and adjacent blocks Alice G. Milne Park (Briggle, Eberline and Milne Houses) Pollack House (Clerk and Recorder's office) Red, White & Blue Fire Hall and Museum Reiling Dredge Rotary Snowplow Park Summit County Court House Washington Mine and Illinois Gulch plus… refresh exhibitry and tackle deferred maintenance issues plus… furnish office, add interpretive signs Stabilize the building and create diorama visible thru Main Street window Á In CIP $3.0M in 08 plus… incorporate living history into interpretation Enhance experience plus… hire per existing grant staff to show application museum to public $55K expected pending successful grant application plus… landscape with Stabilize and include trails, add in 'Gold Trail' tours interpretive signage and provide parking $340K expected pending successful grant application Ready Luethe Cabin for showing 'The High Line' film of rotary snowplow at work plus… add exterior signage with many photos. Maintain winter access Open the cornerstone time capsule in 2009 the 100th anniversary of the courts plus… add exterior signage and interpretation Heavily landscape the site, expand parking areas and screen from the adjacent condos plus… supplement the experience with additional interpretation, artifacts, animals, etc. 06- 39 Breckenridge 150: A Springboard for Heritage Tourism Adding Breck 150 Flavor to Existing Events The “degree of difficulty” construct is useful for assessing how existing events might be enhanced by current organizers as part of the celebration. Core ideas and their respective degree of difficulty are shown in the chart that follows. Note: some of these ideas received further discussion in earlier pages. In a similar vein, other Breckenridge experiences and Town-sponsored services can, in some cases, be adapted to become integral to the heritage tourism experience. For example, ensuring that the bus routes and other public transportation system offerings (maps, schedules, etc.) facilitates visitation to Breckenridge’s heritage sites can help boost attendance. People will use public transportation when the hassle of using it (e.g., availability, comfort, and cost) is less burdensome than the hassles avoided, including parking. Measuring Success Easily obtained metrics for measuring success include: Hours of operation; Number of volunteers; Volunteer hours; Attendance; Membership; Column inches of coverage; Donations; Cost recovery. The Alliance can gather and maintain baseline data for these indicators and report achievements to Town Council quarterly. 40 Degree of Difficulty Existing Events Breck 150 Enhancement International Snow Sculpture Championships Expand the number of competition entrants and venues. Build snow tunnels. January Ullr Fest Host more extensive Ullympics. Celebrate all immigrant populations January Mardi Gras Encourage events at all in-town heritage sites April Fool's Day and Spring Massive Increase the number of unusual and creative Breckenridge events. Highlight in-town heritage sites. Month February/ March April June through September Main Street Performances Make Breck 150 the focus of summer activities Genuine Jazz Celebrate the 25th anniversary in 2009. Create a jazz salute to Fort Mary B. June Breckenridge Film Festival Adopt appropriate heritage themes to celebrate Breck 150, e.g., golden west, horse operas, etc. June Fourth of July Increase the number of activities and focus on Breck 150. Involve in-town and remote heritage sites. July Labor Day Weekend Increase the number of activities and focus on Breck 150. Involve in-town and remote heritage sites. September Breckenridge Oktoberfest Celebrate the 15th annual Oktoberfest with tours of all heritage sites by bier wagen. Brew Breck 150 bier in collectible bottles. September Lighting of Breckenridge Break Guinness World Record for hot chocolate production. Consume cocoa during winter fireworks competition. December Backstage Theatre Coordinate celebration of 35th season with Breck 150. Commission original premier theater events with heritage themes. December Breckenridge Music Festival Coordinate celebration of 30th season with Breck 150. Commission original premier theater events with heritage themes. June through August National Repertory Orchestra Stage reunion concert series. Hold benefit concerts at heritage sites. June through August 41 Breckenridge 150: A Springboard for Heritage Tourism New Events New events and projects will lend cachet to the celebration that will, for some, provide a burst of early momentum that will allow them to become annual traditions with their own ability to attract visitors and positive recognition of Breckenridge’s charms. The list on the following page provides estimates of the level of difficulty inherent in producing the events described. Again, cost estimates for each suggestion will require additional analysis pending decisions regarding the scope of each project’s implementation approach. Funding Sources Funding sources with potential for the Alliance include: Town of Breckenridge; Philanthropists and foundations; Local contributions; Corporate sponsorships; Licensing agreements; Special events ticketing. The Town also has the option of dedicating a portion of an existing or new revenue stream to the cause. For example, an additional 1 percent added to the existing bed tax would increase revenues by nearly 20 percent, or about $275,000. Similarly, an additional one-half percent sales tax would raise about $1.2 million annually. Although Breckenridge’s current sales tax is less than many other resort communities levy, raising the levy would require voter approval. Developing a lift ticket tax could potentially generate significant additional annual revenues as well, but should be evaluated in light of any planned price increases proposed by Vail Resorts to offset the costs of recent resort improvements. General obligation debt, which does not require voter approval, requires a time-consuming process but offers an attractive way to generate funds for legacy projects. Since Breck 150 is a one-time celebration, the precedent effects may be manageable. 42 Degree of Difficulty New Events and Projects All Class Reunions Reunions are becoming very big business in the tourism market – perhaps its sixth largest income source. Beginning in 2007, invite all Breckenridge graduates to ‘come home’ on specific weekends from June to September. Ask class leaders to organize different heritage activities – rallyes, hikes, races, supervised archaeology, etc. – to ‘test’ events for the larger year-round visitor market. Continue this 5th, 10th, 20th, etc. reunion pattern and culminate with a giant reunion for all graduates from all classes throughout 2009. Perhaps an add-on to Labor Day festivities (that partly focus on the Blue River), stage miniature dredge boat races, canoe and kayak events, etc., in addition to the miniature Rubber Ducks. Also, stage race contests for zany multi-terrain ‘rubber ducks’ large enough to accommodate one person: a water-based race; a race down Main Street; a gondola race; a glider race from Peak 8, etc. Re-enlist the Breck Navy for goofy races in homemade floating devices from Goose Pasture Tarn to Maggie Pond. Blue River BreckCorps Burro and Oxen Species Recovery Food Festivals Gold Pan Championships To spur building, site and environmental restoration, start a summer program for promising (age 15 to 25) architects, engineers, craftspeople, environmentalists, archaeologists, etc. Offer scholarships for Colorado’s ‘best.’ Start with reconstruction at Fort Mary B; organize clean-up, paintup, fix-up activities at the Carter, the Lomax, the Arts District, the Blue River, Golden Horseshoe, etc. Over time, devote BreckCorps energies to Engine #9 and its rails. Enlist sponsorships by local and national building supply houses. Beasts of burden played major roles in Breckenridge’s growth and development. Start a retro-breeding program in collaboration with Colorado State to recover early species variants of burros, oxen, donkeys, beavers and the like. In controlled settings, offspring could then re-populate public mine sites (for example, the Lomax, the Washington and the Wellington), pull wagons (for example, in-town heritage tours), and interact with people (for example, as summer and winter transportation to remote heritage sites). Mountain cooking rules-of-thumb and unusual pioneer fare are often mentioned in accounts of Breckenridge’s early years. Gather the recipes of the native Utes; examine Barney Ford’s menus, etc. Compile cookbooks, organize cook-offs and sponsor eating contests showcasing native species, recipes, high-altitude cooking, and traditional foods of natives and immigrants. Reprise Ford’s Chop House ‘classics.’ Develop signature and themed drinks to accompany meals. Partner with local restaurants in Bite of Breck. It’s said that 95% of the gold is ‘still out there.’ Invite residents and visitors to help find it during Spring Massive, the Fourth of July, Main Street Performances, Labor Day and Oktoberfest. Select likely sites – especially sites needing controlled geological research. Recruit expert ‘panners’ as teachers. Start an annual gold panning championship with entry fees to benefit Breck 150. Arrive at the sites via burros. Award trophies replicating Tom's Baby. Mass-market the sale of Tom’s Baby mock-ups. 43 Breckenridge 150: A Springboard for Heritage Tourism Degree of Difficulty New Events and Projects International Fireworks Competition Mineral Trail Proposed National Heritage Area Repatriation Days Saloon Tour and Guide Scenic Byway 2nd Annual Indigenous Native American Games Fireworks are a big hit anytime. Expand the Fourth of July show into a fireworks ‘season’ with an International Fireworks Competition. Invite professional firms and individuals – and college teams – as entrants. Hold competitions throughout the summer (and as add-ons to the eleven established year-round events) with a grand championship on the first weekend after reversion to MST. (Perhaps the International Snow Sculpture Championships are logical partners for Breck 150?) Enlist brewers and restauranteurs as partners. There is no question that Breckenridge’s stories – Native Americans, the beavermen, gold, white gold, environmental restoration, etc. – are ‘nationally significant’ and, therefore, eligible for congressional designation as a National Heritage Area. A reward? Up to $ 1 million per year for ten years. A downside? Federal bureaucracy and regulations (a few of which are already in place in Breckenridge). Investigate joining Park County's existing bid to become a National Heritage Area or start Breckenridge's own initiative. In interviews, the consultants were told of several scattered lodes of Breckenridge and Summit County artifacts and records that should be given more careful archival protection. To solve the situation, it makes sense to declare a series of ‘amnesty’ days: recover lost artifacts and records from people who prefer to remain anonymous; re-collect publiclyowned property with offers of proper care for valuable historic items. This is a first step in achieving a permanent Summit County Archives outlined below. Several interviewees and public meeting attendees longed for a return to earlier, less formal Breckenridge traditions: skirt days; ‘No Man’s Land’ events; the ‘Kingdom of Breckenridge’ day, oysters, etc. One recurring idea was a Saloon Tour and Guide of Breck’s ‘oldest,’ ‘best,’ ‘most raucous,’ ‘most out-of-the-way’ and secret watering spots. Therefore, reinstitute the 1980s progressive pub crawl nights for residents and visitors. Include an itinerary and menus in official Breck guides. Highlight the crawl during all Town-sponsored events. Much of the view-from-the-road between I-70 and Fairplay is scenic – but it could benefit from right-of-way enhancements, planting, properly coordinated signage, and a degree of protection. One solution is to initiate a move toward National Scenic Byway designations from US DOT, CDOT, NFS, and NPS. Make Breckenridge’s entries more appealing to visitors. Work with Summit County and neighboring communities to designate Highway 9 as a National Scenic Byway between Frisco and Fairplay. The 1st Annual Indigenous Native American Games – an Olympics-style celebration of aboriginal and home-grown sports and games – will be staged in Vancouver in the summer of 2008. As of now, there is no followup planned. Therefore, vie for staging the 2nd annual INAG in Breckenridge and claim the event as Breckenridge's annual salute to native North Americans and the Utes. Treat INAG as a potentially permanent addition to the schedule of eleven existing Town and Breck 150 sponsored events. 44 Degree of Difficulty New Events and Projects Summit County Archives and Genealogy Center Tours de Breck Town Character Legacy Grants and Loans Transportation Round-up As an end game for Repatriation Days (above) – and as suggested by more than a few interviewees – plan and develop a permanent home for Breckenridge and Summit County Archives. This longer-range Breck 150 legacy project would accept artifact donations, gifts and loans to ensure permanent and proper display, provenance and care. In many small towns – particularly those with a rich history like Breckenridge’s – a Genealogy Center is a good, multi-day tourism draw. Plan the Archives as part of the Discovery Center. Breckenridge is established as a year-round outdoor recreation mecca – mostly for individual pursuits: skiing; hiking; golf, and the list goes on. Build on the few group events – 5K walks and runs, bike races, Rubber Duck races, etc. Organize a series of international competitions with attractive prizes for hiking, biking, running, skiing, skating, ice sailing, para-boarding, snowboarding, sledding, stage coach driving, dogsledding, oxen and burro tows, and other events. Add Tours de Breck to each Town-sponsored event. Breck has done a great job in building and maintaining its character as ‘a real town.’ More can be done. Start an annual ‘then-and-now’ photo exhibit of the town's most notable buildings, sites, etc. Jury the entries for number of mentions and importance to town character. Then, declare Breckenridge's ‘9 most endangered’ sites. Award these nine with offers of façade improvement loans, grants or property tax breaks for certified historic rehabilitation and site improvements – with a 50% match required by the owner. Celebrate different transportation modes that opened Breckenridge to the outside world. Inaugurate annual rallyes and parades on period skis, in stage coaches, via ox and mule teams, in vintage 1929 (for example) cars and trucks, rail cars, etc. Charge for the privilege of riding along with the ‘drivers.’ Invite classic car and truck enthusiasts to drive (and race) 1909, 1939, 1949, etc. vehicles. Plan different events to coincide with Ullr Fest, the Spring Massive, Main Street Performances, Labor Day, the Film Festival, and Oktoberfest. Note: This concept could accompany the celebration of returning Engine #9 to Breckenridge. 45 Breckenridge 150: A Springboard for Heritage Tourism Breck 150 Board Composition, Budget and Activity Schedule Assembling a group with the capacity to develop a work program, form partnerships, identify funding sources, convene the many stakeholder groups necessary for success, and sustain energy and momentum over an intense three-year period will be key to success. In addition to distinguished honorary co-chairs and prominent local citizens, the board should include people who represent: Elected officials; Tourism (BRC); Economic development (BEDAC); Hospitality businesses (lodging, restaurants, retail, etc.); Vail Resorts and other attractions; Organizations running existing events, programs, and sites; Preservation interests. Breck 150 Budget Anticipating implementation proceeding according to the schedule detailed on the following pages suggests that the budget below will meet the organization’s need over the first 17 months of operation depending upon the scale of operation decided upon by the Alliance Board. Of course, a smaller operation is possible and could still produce impressive results with the right staff. The recommended budget totals about $100,000 in start up costs and just under $500,000 in annual expenditures once staff is on board. At the end of that period, the organization will determine what events are feasible to pursue and what to eliminate from further consideration to help finalize both revenue and investment expectations. 46 Preliminary Expenditures Estimates 2006 2007 (September (Partial Year Staff -December) Salaries) Executive Director $ 75,000 Administrative Assistant 27,000 Projects Manager 34,000 Events Manager Communications Manager Fundraising Manager 45,000 Chief Financial Officer 30,000 BreckCorps Coordinator 34,000 Interns (1) 22,000 Benefits @ 30% 80,100 Sub-Total $ 347,100 Operations Maintenance and Utilities $ 4,000 Recruitment/Relocation Costs 15,000 Legal, Accounting 15,000 Image and Identity 10,000 Conferences and Travel 2,500 Entertainment 1,000 Printing 2,000 Board Retreats 18,000 Office Equipment/Computers 35,000 Phone, Internet, Postage, etc. 2,500 Miscellaneous Assistance 5,000 Sub-Total $ 110,000 $ 15,000 15,000 35,000 149,500 TOTAL $ 496,600 $ 110,000 $ At Full Salaries $ 75,000 35,000 45,000 45,000 45,000 60,000 40,000 45,000 66,000 114,000 $ 570,000 12,000 15,000 15,000 15,000 7,500 20,000 Note: After the compilation of the above budget estimates, the Alliance adopted a budget totaling about $50,000 for the final two months of 2006 and about $310,000 for 2007. 47 Breckenridge 150: A Springboard for Heritage Tourism May 7 8 9 10 11 12 13 14 15 16 17 December April 6 November March 5 October February September January 4 August December 3 July November 2 June October month: 1 Hold Quiet Conversations with Key Individuals and Organizations Recruit and Name the Honorary Co-Chairs and Board Members Draft Bylaws, Articles of Incorporation, 501c3 Application Hire Professionals to Design Logo, Consult on Name Board Retreat I: Elect Officers, Approve Mission, Budget & ED search Approve bylaws, Articles of Incorporation, 501c3 Application Ready OK Gammon Cabin for Occupancy Proclaim Breck 150 in Ceremony with Mayor and Governor Launch Search for Executive Director (see attached job description) Scheduled Board Meetings Interview and Hire Executive Director Board Retreat II: Early Ask Tasks, Committee Assignments, Goals Executive Director/Board Information Sessions Convene Events Coordination Summit Convene Fundraising/Sponsorship Coordination Working Group Convene Partners' Cabinet Calendar Coordination Update TOB, Citizens/Stakeholders via Presentations, e-Newsletters Board Retreat III: Select Viable Projects and Partners Begin Marketing, PR, Web and Communications Planning Begin Implementation Staffing Plan for 2008 2007 September Organization Calendar August 2006 48 May 7 8 9 10 11 12 13 14 15 16 17 December April 6 November March 5 October February September January 4 August December 3 July November 2 June October month: 1 2007 September Organization Calendar August 2006 Progress Review: Sites, Events and Organizations Arts District Breckenridge/Backstage Theatre Edwin Carter Museum Chinese Laundry Churches Colorado Mountain College Country Boy Mine Discovery Center Engine #111 and Engine #9 Barney Ford Museum and Tin Shop Fort Mary B OK Gaymon Cabin Ghost Towns Golden Horseshoe Lomax Placer Mine Main Street and adjacent blocks Alice G. Milne Park (Briggle, Eberline and Milne Houses) Pollack House (Clerk and Recorder's office) Reiling Dredge Rotary Snowplow Park Summit County Court House Washington Mine and Illinois Gulch 49 Breckenridge 150: A Springboard for Heritage Tourism May 7 8 9 10 11 12 13 14 15 16 17 December April 6 November March 5 October February September January 4 August December 3 July November 2 June October month: 1 2007 September Organization Calendar August 2006 Existing Events Breckenridge Film Festival Breckenridge Music Festival Budweiser Int'l Snow Sculpture Championships National Repertory Orchestra Octoberfest Ullr Fest New Events and Projects All Class Reunions Blue River BreckCorps Burro and Oxen Species Recovery Food Festivals Gold Pan Championships International Fireworks Competition International Skywriting Arts Championships Repatriation Days Saloon Tour and Guide Tours de Breck Town Character Legacy Grants and Loans Transportation Round-up 50 For a rough back-of-the-envelope determination of whether this expenditure is likely to be recouped, consider that: The 2003 Longwoods survey data reveals that heritage travelers to Colorado spent $355 per person per stay without correcting for season, activity or destination; Of that $355, 18 percent was for transportation, leaving $291 to be spent locally; If Breckenridge’s heritage tourism experience delivery system (without regard for where dollars originate) spends, say, several million on Breck 150 (again, assuming no sponsorships, earned income, partner spending, fees or tax revenues), an additional 10,000 or so visitors will be required to inject an equivalent amount back into the local economy—before accounting for any multiplier effects, future motivated visitation or any additional expenditures by visitors who would have traveled to Breckenridge anyway; As an example of what might be required to recover an investment in Breck 150 on the order of several million dollars (setting aside the question of funding sources), it’s illustrative to examine the link between visitation and tax revenues. From a tax collection perspective, if we assume a weighted average levy of 7 percent (lodging tax will be higher but sales tax will be lower) incremental Breck 150-attributable visitation at the above spending levels would have to total about 150,000 people for the several million to be replaced in public coffers: 150,000 x $291 x 7% = $3,055,500. If achieved, 150,000 additional visits is well within the range of a 10 percent to 15 percent visitation increase deemed desirable at the outset of this assignment. Again, this investment assumes neither multiplier effects, nor subsequent year visitation impacts, nor additional spending by premotivated visitors. 51 Breckenridge 150: A Springboard for Heritage Tourism 7. Marketing Breck’s Heritage With easy Interstate access and reasonable proximity to an airport offering international service, Breckenridge ranks among the most accessible destinations offering its unusual blend of world-class recreational opportunities in an authentic town setting. Nonetheless, visiting Breckenridge requires deliberate effort and willingness to surmount the usual barriers to travel—distance, time, cost, and hassle. The visitors’ motivation? The promise of Breck’s distinctive mix: creative people enjoying their vibrant lifestyles in a scenic place steeped in culture and heritage…“A Real Town. Friends Welcome.”™ Unfortunately, destination marketing has led to advertising and other communications vehicles that bleat with numbing sameness: similar messages, artwork, copy, attitude, target, promise, appearance, and atmosphere. They emphasize products, usually touting diversity as a way to appeal to the broadest possible audience. BRC, Vail Resorts, and other major Town tourism industry players work hard to avoid this bland trap and to tap into what makes Breckenridge distinctive: its history, character, and how that legacy is expressed in the way of life. Rather than a litany of products and attributes, Breck 150 and Breckenridge’s heritage offers a way to spark an emotional connection between people (residents and visitors) and place (townscape and mountainside) that capitalizes on attributes shared by the Town’s denizens past and present as well as its landscape: Natural and down-to-earth; Discerning, yet unpretentious; Friendly and spontaneous; Genuine and witty. 52 Capitalizing on emotional connections to heritage as a strategy for long-term repeat visitation makes particular sense for Breckenridge, where a demographic gap exists between young recreational enthusiasts and the older moneyed set. Breckenridge works best as a destination for people who are either pre- or post-nest. Regardless, they are well educated, appreciate the natural environment, and value (or want to believe they value) unexpected and unusual experiences in places they can congratulate themselves for appreciating. Obviously, baby boomers entering the empty nester years who have the time, money and adventuresome spirit needed to explore destinations off the beaten path—especially unusual, unspoiled, authentic places—while still reasonably fit, epitomize one end of the market. Other desirable, capturable segments include: VFRs (visiting friends and relatives) and the coming home crowd, regardless of where in Colorado they’re bound; Small groups of young urban professionals living within a two hour flight of Denver who want to recapture past athletic glory during daylight hours and party with friends at night (but are turned-off by ersatz ski villages); Affinity groups with a pre-established connection to any Breckenridge heritage story or experience; Small meetings and conventions looking for quality spousal activity options and/or notthe-usual locations, from corporate retreats to motorcycle rallies; Imaginative travel houses and corporate planners. The Alliance’s marketing efforts will be closely coordinated with the Breckenridge Resort Chamber. Keeping in mind the adage to avoid marketing before the visitor experience is available, the Alliance should work towards a tool kit of communications pieces and strategies addressing: Internet Presence—using the web—rapidly becoming travelers’ preferred means of gathering information, choosing a destination, developing itineraries, and booking services—to intrigue and attract visitors… User-friendly site, with a memorable address, logical and flexible layout, pleasing graphics, few advertisements or pop-ups, quick-loading pages, an internal search function, and a site map; Accurate and timely content, with frequently updated pages, regular additions of new materials, visible publication dates, and judicious use of other media ranging from sound files to downloadable jpegs and PDFs; Clear information and behavioral objectives , with relevant information (interpretive, event-based, site-driven, planning-focused) that complements materials available through other channels and the visitor experience itself; Secure and useful visitor interface for transactions, referrals to booking sites, email/personal data collection regimes, and compliance with third party standard-bearers. 53 Breckenridge 150: A Springboard for Heritage Tourism Specialized information for key audiences, e.g., international visitors, media, event participants, etc. Public Relations—getting the message out through third parties via articles on events… Press kits about Breck 150 and Breckenridge’s heritage offerings; Contact lists of media personnel, including print and electronic journalists, travel writers and editors, producers for electronic channels (radio, TV, internet), etc.; Public relations as a cost-effective way to get your message out via the media. Third-party reporting often provides more credibility and creates additional angles to “sell the Breckenridge story” with articles on people, events, buildings, food or new activities; Press releases for key events; An electronic photo library; A speaker’s bureau; Educational and FAM tours for travel writers, tour operators, potential sponsors, etc. Community Outreach—gaining local support… Tours for local officials, concierges, hotel meetings managers, etc.; Events for Breckenridge citizens to build enthusiasm and attract volunteers; Links to schools to attract kids’ interest; Open house day at the attractions; Pre-produced public service announcements—short spots on radio and television that are free to nonprofit organizations—to publicize special events. Advertising—paying for exposure… Print and consumer advertising pitched and scaled to specific audiences and purposes (consumer versus trade, co-op versus stand-alone, etc.) and deployed as part of an organized campaign, not an occasional salvo; Graphic vocabulary (logo, color scheme, etc.) carried through stationery, web site, collateral materials, etc. Information Tools—helping people help themselves… Print brochure families designed to do double- and triple-duty (guide visitors, attract publicity, populate racks and press kits, distribute at trade shows, etc.) with one general and multiple specialty (topic specific, walking/driving tours, etc.) versions as needed; A comprehensive visitor services directory directing people to places to eat, sleep, and shop; A group services directory describing special arrangements and discounts for organized tours, contacts, pricing information, and itineraries by topic, length, season, etc. 54 In addition to coordinating with BRC, the Alliance should also take advantage of the Colorado Tourism Office’s activities supporting heritage tourism. For example, the Alliance can coordinate its participation at travel industry shows and consumer trade shows to minimize expenses for travel, staffing, booths, etc. Similarly, full-time CTO staff pursue marketing opportunities in England, France, Germany, and other overseas markets with affinity for Colorado. The chart below shows key elements of CTO’s current heritage tourism development strategy, which has been organized into six activity clusters. As the last column shows, Breck 150 is consistent with the state’s objectives for heritage tourism… and in several cases, the Town is ahead of the pack! Cluster Heritage Products and Experiences Marketing and Communications Information and Visitor Services Infrastructure Significance Heritage assets appeal to visitors and residents, increasing support for preservation and conservation. Marketing and communications provide visitors with information to attract them and create brand identity. Challenges Strategies Comports with BHA Goals and Responsib ilities Colorado Tourism Office Strategic Plan for Enhancing Heritage Tourism Treat Place as Product D Advance Resource Protection Awareness D Define Travel Regions to Reflect Traveler Behavior/Existing Alliances NA Balancing tourism with resource management, community capacity Add Interpretation and Itineraries to Colorado.com and stewardship needs. D Strengthen Emerging Products and Experiences D Establish State-wide Quality Standards and Support Aspirants NA Treat Existing Colorado Visitors as a Target Market D Market Heritage Tourism to Colorado Residents D Heritage tourists, sophisticated Focus on Electronic and On-line Media about information sources, eschew usual marketing channels. Seek Public Relations and Editorial Coverage D D Create Consistent Graphic Identity D Partner with Private Sector Hospitality Providers D Improve Local Data Collection D Develop Measurement Tools D Create Information Distribution Channels D Establishing and maintaining data Quality visitor services mean collection systems and addressing Help Heritage Sites Collect Better Data repeat trips and referrals. visitor service gaps often take a Use Data to Assess Marketing Tactics Reliable visitor data helps back seat to coping with urgent Revise State Highway Map as Visitor Information Tool target programmatic efforts. issues. D D NA Provide Training for Front-line Hospitality Workers Government Relations Government bodies at all levels—local, state and federal—are existing or potential partners. Funding Creative sources exist to fund Securing dedicated funding has heritage tourism challenged the tourism industry. development. Organizations State and local officials do not always view heritage tourism as economic development. Upgrade Highway Signage for Visitor Wayfinding NA Enhance Visitor Centers with Interpretive Facilities Already Done! Advance Heritage Tourism with Elected Officials Already Done! Convey Heritage Tourism’s Value in User-Friendly Terms Integrate Heritage into Local Government Functions D Already Done! Strengthen Partnerships w Federal/State Agencies D Leverage Existing/Underutilized Funding Sources D Identify and Develop New Funding Sources D Convene Industry and Provide Info Clearinghouse D Implementation requires a Heritage groups often face more Promote Regional Product and Marketing Initiatives commitment to staff and fund capacity, funding, marketing, and Create Heritage Tourism Industry Roundtable the Heritage Tourism access issues than their tourism Adopt an MOU to Formalize Partnerships Program. peers. Strengthen Heritage Tourism Organizations D Already Done! D D 55 Breckenridge 150: A Springboard for Heritage Tourism 8. Breck 150 and Beyond: Improving the Heritage Experience Breckenridge suffers from an extraordinary paradox: while millions of tourists from around the region, continent, and globe visit the community each year (often attracted by the authentic town experience it offers), virtually all heritage organizations, historic sites as well as museums, performance ensembles, and other cultural institutions are chronically challenged, sometimes critically, both from a financial and staffing standpoint. Philanthropic and public sector sources of support feel the stress too, finding themselves overwhelmed by so many worthy requests for help that not all can be accommodated. Breckenridge’s collective capacity to provide a heritage experience reflects difficulties experienced by individual sites and organizations, as well as the system’s ability to attract heritage travelers. Using Breck 150 as a springboard to long-term stability among Breckenridge’s heritage tourism providers means identifying ways in which it can help redress both categories of issues. Issues Shaping Sites’ Ability to Deliver Heritage Tourism Experiences With eyes firmly on the goal of providing an outstanding, high-quality heritage experience, sites and organizations often become frustrated when day-to-day challenges overcome their ability to fulfill their own and others’ expectations. This section examines several impediments to providing heritage tourism experiences that are affecting sites in Breckenridge and how the Breck 150 umbrella organization can help alleviate them. 56 Financial Stability and Fundraising In Breckenridge, most heritage sites offer free- or low-cost admissions, depend on volunteer or parttime staff, and operate in an environment where the permanent population is small. Furthermore, these permanent residents often must balance ties to other local institutions, organizations, their careers and families. Most local non-profits also lack the cash or the manpower to launch any significant earned income initiatives; museum stores, for example are expensive to build, stock, maintain, and staff. Almost without exception, Breckenridge’s heritage sites devote enormous effort to the daily imperative to pinch pennies and stay solvent. Capacity Issues of Note Capacity issues affecting the delivery of a quality heritage tourism experience in Breckenridge fall into two categories. Issues Affecting Sites’ Capacities Financial Stability and Fundraising Interpretation Marketing Consequently, financial security and effective Staffing, Management, and annual or capital fundraising remains elusive Maintenance despite all good intentions. It’s tempting to be overly optimistic when considering a new offering… Issues Affecting the System’s Capacity “surely now our audiences and supporters will Community Awareness understand the wonderful things we do and come through with the money!” And in the struggle for Hospitality Skills simple survival, it’s difficult to put together a realistic Financial Resources plan for the future. But with the Town of Partnerships Breckenridge taking a closer look at how it supports heritage organizations and sites, it becomes Resort Economy Dynamics increasingly important that each site balance Outreach (Marketing, PR, etc.) and attention to its mission while also ensuring secure Brand Identity financial footing. Excessive focus on financial matters can squelch creativity, but lack of attention can sink an organization quickly; balance offers a means to focus priorities. How the Alliance Can Help: Affiliation with an umbrella organization enables Breckenridge’s heritage sites to share: Costs for shared services, including specialized staff, insurance, marketing, etc.; Data for decision-making, including benchmarking; Administrative burdens associated with joint efforts, including events; Coordinated local fund-raising (and scheduling) to avoid campaign overlap; Vehicle for fund-raising on a national scale. Economies of scale can be brought to bear on many overlapping, time-consuming, and costly functions through use of a single umbrella organization such as the Alliance. 57 Breckenridge 150: A Springboard for Heritage Tourism Interpretation Interpretive planning drives the visitor experience. In Breckenridge—with so many possibilities—interpretation entails editing and distilling information to help visitors achieve a state of flow, where they become so absorbed and engaged that they experience enjoyable learning. (When institutions present content that bounces rapidly from one subject to another without context or transitions, the spell breaks. When visitors snap out of the zone, they return to the role of experience consumers and become, accordingly, judgmental.) Right now, the experience available at Breckenridge’s heritage assets reflects each site’s struggle to both: Introduce visitors to the region’s major story lines and characters—the “core fact set”— from the finer points of placer mining to Father Dyer to champion snowboarder Steve Fisher; Fulfill the promise of stories associated with a particular site, whether for their significance as distinct people and places or for the way they illustrate larger truths. Now that the Breckenridge Welcome Center has opened its doors, the heritage sites are free to focus on whatever lends them distinction using whatever means makes them most compelling as visitor experiences. Goodness of fit, between site and story, along with passion for both makes for memorable visitor experiences where people enjoy a sense of discovery as they fit together prior knowledge, pieces of the ”core fact set” and the materials at hand. How the Alliance Can Help: Affiliation with an umbrella organization enables Breckenridge’s heritage sites to: Coordinate the distribution of themes, story lines, special events, and exhibits, etc., so that the whole adds up to a coherent experience; Develop a concise brochure outlining Breckenridge’s history—the “core fact set”—that demonstrates high production values, features quality content and can be distributed to visitors at different locations around town, including the Welcome Center, hospitality businesses, heritage attractions, etc. Ensure that every institution understands the role it and other institutions play in a comprehensive story of Breckenridge; Broker the exchange of artifacts and other resources such that they rest in the most appropriate hands; Identify additional funding sources with affinity for particular themes. Currently, it is rare for a visitor to grasp the fascinating “core fact set” of Breckenridge, then and now: Utes; gold; mining techniques; human hardships and ingenuity; transportation; rapscallions and Father Dyer; boom/bust cycles; white gold; environmental restoration, etc. Thoughtful parsing and alignment of the stories among existing (and new) sites—along with the short history brochure—help build understanding of how Breckinridge became Breckenridge and fosters allegiance too! 58 Marketing Getting the word out about Breckenridge’s heritage offerings is essential to both build local support and attract the wider audiences necessary to ensure the community’s ongoing financial stability. Marketing is more than a brochure; it’s all forms of communication to all intended and accidental audiences. How the Alliance Can Help: By representing all heritage attractions as their principal agent with BRC, the Alliance can better broker a unified approach to marketing, including: Graphic vocabulary; Integrated map and guide; Short history brochure; Central contact information point; Branding and logo coordination; Development of a common website. Streamlining the communications regime also facilitates cross-marketing between things to see and do, places to eat, sleep, and shop. Web sites, in particular, are a cost-effective way to expose potential visitors (and re-introduce past guests) to the range of experience Breckenridge offers and direct them to the tools they need to act on the urge to visit and commit by booking lodging and buying tickets. A good web site also enables the various visitor segments expressing interest in Breckenridge to hone in on information of particular interest. Now that web sites have become the most popular travel research tool, they’re obligatory. Moreover, a poor web site spawns doubts about the entire visitor experience, a good one is a promise of quality visitor service and hospitality to travelers representing a wide array of interests. For example, tourism (and other) Web sites are beginning to allow users to customize their initial searches in multiple languages—French, German, Japanese, Spanish, etc.—as well as by the users’ home bases—Breckenridge residents, Front Rangers, visitors from eastern or western states, those arriving by air or driving, foreign visitors, etc. This allows a high degree of specialization: does the visitor seek recreation only? What are opportunities for heritage adventure add-ons to a recreation-based stay? This level of customization is inviting, friendly, and useful (for both the visitor and the Web’s information mine). The resulting visitor package may be quite different for someone from New York or Mexico City or Geneva; the contact point, graphic vocabulary, logo, and maps remain the same. Staffing, Management, and Maintenance Any centralized staffing and management function increases economies of scale for all. Unpredictable operating hours, ADA-compliance, climate control, and physical capacity limits all impinge on each site’s ability to optimize attendance. How the Alliance Can Help: The Alliance is uniquely positioned to deliver these efficiencies to all participating heritage and cultural institutions as well as others in the tourism realm. Shared staffing and management may make sense for: 59 Breckenridge 150: A Springboard for Heritage Tourism Purchasing goods and services, including insurance; Paid staff, docent-sharing, and volunteer training and coordination to ensure consistent hours of operation and interpretive messages; Shared maintenance and emergency staff during all seasons; Shuttle transportation between the sites, with driver/docent making schedule presentations open to all. An intra-site shuttle might be implemented by re-purposing the Town Trolley and/or reorganizing the routes of existing public transportation services to ensure that visitors can gain access to remote sites, such as the Reiling Dredge. Other prime visitor destinations—Annapolis, Savannah, Montreal—use their tourist transit systems to link key sites. The transit driver delivers a progressive commentary on the “who,” “what,” and “why.” The best drivers continue the patter while also answering individual questions, following published schedules, and doing double-duty as site docents. Long Range Site-Specific Improvements Edwin Carter House Improvements Invest in the site’s landscaping, keeping the weeds and mud that detract from its mountain meadow aesthetic at bay Upgrade alleyway to become pedestrian link to Arts District and Barney Ford House Museum Renovate shed for use as work/sell space for taxidermy artist Convert attic to office space Relocate mineral, photo, and other offpoint artifacts to Discovery Center. Return original Carter exhibit from its current Denver location to make Carter Museum fully “Carter” Visitor Experience Edwin Carter’s unique home interior as it might have been during his lifetime. 60 Barney Ford Museum and Tin Shop Improvements Recreate late 19th century restaurant kitchen Expand interpretation to encompass Mrs. Ford, the couple’s life outside (and before) Breckenridge, and late 19th century race relations on the frontier Increase visibility from Main Street Improve nexus between temporary exhibits and Fords’ stories Visitor Experience: Docent-guided tours deliver clear value-added experience over self-guided tours. Lomax Mine Improvements Analyze feasibility of year ‘round visitor access Complete and populate the donkey barn Refurbish each building to reflect its original intended uses Identify exhibits that enable visitors to understand the human and mechanical strength necessary to operate a placer mine. Visitor Experience Contrast miners’ daily life and society with that experienced by nearby townspeople, e.g., residents of the three Milne Park houses. 61 Breckenridge 150: A Springboard for Heritage Tourism Washington Mine Improvements Secure artifacts and site Interpret life of independent miners working alone or in very small groups Negotiate with adjacent property owners for group tour drop off/pickup space Illuminate mechanical processes used to extract, crush, and transport products and waste materials Develop staging area for group assembly and orientation Visitor Experience Contrast the experience of the lone hard rock miner with that of the camp-based experience at Lomax (placer mining) and Reiling Dredge. In turn, contrast that with life at the Briggle House. Briggle, Eberline, and Milne Houses Improvements Coordinated interpretation, hours of operation, etc. Use the original families different social and economic status to explore late 19th century town life Create true-to-life landscapes, e.g., kitchen gardens, chicken coop, etc. Upgrade utilities to enable year ‘round visitation Visitor Experience Town life at different social and economic strata and/or during different eras. 62 Rotary Snowplow Park Improvements Outfit Luethe Cabin to show films, demonstrating rotary snowplow in action Maintain year ‘round visitor access Identify new exhibit techniques to convey the majesty of the rotary snowplow’s power, e.g., sound recordings, blasts of colored fog, vibrating floor, etc. Visitor Experience Awe at what it takes to manage and work through winter before modern snow removal equipment and techniques. Improving the Heritage Tourism Experience Delivery System Quite apart from the attractions themselves, the tourism trade depends upon many actors fulfilling numerous functions. For all of these factors affecting the system, it will be essential for the Alliance and BRC to work hand-in-hand, often in conjunction with Vail Resorts, the Town of Breckenridge, and other players. Factors affecting the system include: Community Awareness—resident support for and appreciation of the role tourism plays in the local economy, achieved through regular Town Council updates, press coverage, and business-to-business trade. Coordination of Breckenridge’s assets under the Alliance umbrella delivers efficiencies that, in turn, give citizens confidence that public and not-forprofit dollars are being used wisely; Hospitality Skills—curmudgeons lay low in Breckenridge. Nonetheless, hospitality goes beyond friendly neighbors and front desk staff’s ability’s to register guests. Breckenridge’s representatives need the knowledge and tools to cross-market all area events and attractions, including the heritage offerings managed by the Alliance. The Alliance can prepare information kits, training sessions, secret shopper reconnaissance, and other support to ensure Breckenridge always puts its best foot forward; Financial Resources—dependence on bed tax revenues means that any occupied room delivers dollars to the entire system. With their wealth and documented spending habits, heritage travelers benefit all Breckenridge tourism players. This fact must be made a part of any public awareness program; Partnerships—coordination enriches all visitor experiences, whether overtly (as in joint product development) or invisibly (as in comprehensive maps and guides). The Alliance’s 63 Breckenridge 150: A Springboard for Heritage Tourism role in wrangling diverse heritage attractions and brokering their partnerships smoothes the way to better tourism experience delivery; Resort Economy Dynamics—The seasonal ebb and flow of visitors (and hence local spending) puts pressure on business operators and makes for an uneven revenue stream. Heritage travelers will help to reduce Breckenridge’s seasonality; Outreach (Marketing, PR, etc.) and Brand Identity—Breckenridge has already established a strong brand identity as a premier year ‘round recreation destination, close by an authentic town, with appeal to visitors of all ages and fitness levels. The Alliance’s emphasis on heritage helps balance audience impressions of Breckenridge as a ski/bike/beer capital and thus reinforces BRC’s message: “A Real Town. Friends Welcome.”™ Managing the Alliance’s roles in being a catalyst and enhancing heritage sites calls for outstanding staff capabilities. Hiring the right Executive Director with the proper skill set is critical to the success of the Breckenridge and the Alliance’s heritage tourism program. The Executive Director: Works closely with the Board of Directors, the partners, and vendors to create and sustain the corporation; Creates and monitors management, strategic, and activity plans in collaboration with the Board, the partners, and vendors; Develops and leads aggressive fund raising strategies to support the Alliance and its activities; Manages various budgets and administers the development, application, negotiations, conduct, and evaluation of grants, loans, and vendor contracts; Secures the participation of visitor service providers and suppliers, the tourism industry, educational institutions, cultural organizations, and annual events vendors; Leads development of marketing and communications strategies and materials that link the partners and the vendors to entice more visitors; Stimulates the cultural, environmental, heritage, and economic development community in support of Breckenridge’s image and brand; Expands the number of year ‘round and seasonal stakeholders; Directs and facilitates the collaboration, uniformity, and standards of operation of the visitor experience offered by partners and vendors; Identifies, encourages, and coordinates programs for additional heritage activities by local, regional, state, national, and international groups whose activities are complementary to the corporation; Devises a strong plan to enhance Breck 150’s relations with and participation in community life and community development; Prepares an annual report on the progress, accomplishments, services, and benefits of the corporation; Provides staff support to the Board including preparation of agendas, reports, notices, and records of meetings; Provides staff support for the corporation’s committees and subcommittees including preparation of agendas, reports, notices, and records of meetings; Performs additional duties as directed by the Board. 64 Breckenridge 150: A Springboard for Heritage Tourism 9. Onward to 2009 Linking Breckenridge’s 150th birthday party to its heritage tourism economy is a pragmatic way to develop and market engaging heritage experiences… starting right now! Breckenridge’s townscape, festivals, and traditional celebrations attest to the pride local people take in their home. Heritage tourism gives Breckenridge more ways to help people appreciate why this community is so beloved… improving the economy by bolstering the Town’s community character and upholding its vision. 65 Breckenridge 150: A Springboard for Heritage Tourism Acknowledgements During the course of this assignment, the consultants drew upon the fine work of others, including the following studies, policy documents, histories, and other resource materials: BBC Research & Consulting, Breckenridge Economic Base and Strategy Analysis (2001); BBC Research & Consulting, The Town of Breckenridge Retail Market Analysis (2001); Breckenridge Economic Development Advisory Committee (BEDAC), (meeting minutes, memos, backgrounders, etc.); Breckenridge Resort Chamber (BRC), Annual Report (2005), The Rich History of Breckenridge (2001), Pioneers Helped Build the Breckenridge You See Today (2002), Colorful Characters of Breckenridge’s Past (2003) (also, historic timelines, maps, user guides, media guides, event schedules, marketing brochures, etc.); Civitas, Breckenridge Riverwalk Improvements (2002); Design Workshop, Breckenridge Riverwalk Extension (2006); Donaldson, Susan, Summit’s Courthouse (2000); Dudick Publishing, Inc. (vacation planners for several years, etc); Fiester, Mark, Blasted Beloved Breckenridge, Weber’s Books & Drawings (1973); Fountain, Bill, Mining on the Swan and the Great Flume (2006); Fountain, Bill, Ben Stanley Revett and the Dredge Boats of the Swan (2006); Fountain, Bill, Swandyke: Boom & Bust to Dust (2006); Gilliland, Mary Ellen, Breckenridge! Alpenrose Press (1988); Gilliland, Mary Ellen, The New Summit Hiker and Ski Touring Guide, Alpenrose Press (2002); Leeds School of Business, University of Colorado, Breckenridge Tourism: A Strategic Marketing Plan (2003); National Repertory Orchestra, The Story of the National Repertory Orchestra (2005 CD) (also schedules, program guides, etc.); PKF Consulting, Analysis of the Economic Feasibility of a Proposed Hotel and Conference Center (2001); Pritchard, Sandra, Roadside Summit: The Human Landscape, Summit Historical Society (1992); Pritchard, Sandra, Roadside Summit: A Natural Landscape, Summit Historical Society (1988); 66 RRC Associates, The Breckenridge Marketing Vision Plan (2005); Saddle Rock Society, Annual Report (2005); Smith and Associates, Facilities Needs Assessment and Preliminary Plans (2003); Spin, Marketing Plan Outline (2005); Stewart Associates, The Reiling Gold Dredge (2001); Summit Historical Society, Annual Report (2005), Historic District Walking Tour (1998), Photo Descriptions in the Carter Museum (1997) (also brochures, events calendars, memos, meeting agenda and minutes, etc.); Harry Teague Architects, The Arts District of Breckenridge (2004); Town of Breckenridge, 2005 Town of Breckenridge Overview, Inventory of Historic Sites in the Study Area (2006), Lease agreements with Summit Historical Society and Saddle Rock Society (1997), McCain/Block 11 Master Plan Update (2005), Breckenridge Bulletin (various issues), General Fund Analysis, (2004-2006), Vision Plan (2002), Mission Statement, A Celebration of Summer (various issues), Breckenridge Schedule (2006), Arts District Workshops (also, grant applications, pertinent Town Council agenda and minutes, current lists of Town Council priorities, events, attractions, etc.); Webb Management Services, Breckenridge Year ‘round Performing Arts Center Feasibility Study (2000); Winter & Company, Handbook of Design Standards for the Historic and Conservation Districts, Breckenridge, Colorado (1998); Wolfe, Wendy, The Golden Stories of Breckenridge: The Depression Years (2002 video); Wolfe, Wendy, The Golden Stories of Breckenridge: The High Line (2003 video); Wolfe, Wendy, The Golden Stories of Breckenridge: Rest in Peace (2004 video); The above list of sources and reference material excludes dozens of rack brochures, schedules, calendars and marketing materials published by numerous organizations and events sponsors. Photo Credits The following organizations and individuals supplied photographs used in this document: Jackie Barton – page 21 (street sculpture) Town of Breckenridge – page 21 (Red White & Blue emblem) Elaine Van S. Carmichael – pages 20 (Welcome Center, Barney Ford House , Rotary Snowplow, Valley Brook), 61 and 63 The Colorado Historical Society – inside cover, pages 1, 11, 22, 34, and 69 The Denver Public Library – cover, pages 2, 6, 17, 28, 52, 56, 65, 66, and back cover Google Earth – page 18 Newmarket Productions – page 78 The Summit Historical Society – pages 20 (except as noted above),21 (except as noted above), 60, and 62. Town of Breckenridge Stakeholders This project also benefited from insights gained during two public meetings. Both meetings were advertised in The Summit Daily News. In addition, email invitations were broadcast to 67 Breckenridge 150: A Springboard for Heritage Tourism interested parties including boards of directors and members of the Saddle Rock Society, Summit Historical Society, and Town of Breckenridge staff. The consultants wish to thank the 15 community patriots who attended the first public input session on March 31 at Town Hall. They provided an expanded check list of suggested site visits, additional story lines, and connections among the stories, critique of existing organizational capacities, and a review of potential organizational structures, as well as validation of an emerging historical fact set. We also thank the 30 citizens who helped us collate and prioritize preliminary ideas in the second public input session held May 23 at Town Hall. The consultants are very grateful to the following individuals for their time, expertise, ideas, and enthusiasm during our two interview weeks in Breckenridge. Mark Beling Tim Gagen Bonnie Kirshenbaum Kristen Petitt Laurie Best Mary Ellen Gilliland Duff McKinley Rick Skovland Carol Craig Peter Grosshuesch Jim McNaul Patty Theobald Jenn Cram Rick Hague Corry Mihm Robin Theobald Larry Crispell Emily Hanson Jim Nicholls Doug Tomlinson Kim DiLallo Randy Hodges Maureen Nicholls Mark Truckey Karen Fischer Bruce Horii Linda Kay Peterson Rebecca Waugh Bill Fountain Ute Lucy Kay Pete Peterson We also thank Laurie Best, Emily Hanson, and Rick Hague for their juggling prowess in scheduling and otherwise facilitating 31 interviews, 56 site inspections and five walking/driving tours. Finally, we extend our thanks to the wonderful in-house client group who directed and helped shape this plan: the Town of Breckenridge Heritage Tourism Steering Committee. Committee members include: Laurie Best Kim DiLallo Peter Grossheusch Rick Hague Emily Hanson Mark Truckey Jill Wait Consultant Team Economic Stewardship, Inc. 26 West Pine Street Sturgeon Bay, WI 54235 920.743.2010 www.economicstewardship.com Heritage Directions, LLC 30 Norwood Avenue Asheville, NC 28804 828.250.9899 www.heritagedirections.com Elaine Van S. Carmichael, AICP [email protected] Tom Gallaher, AICP, MCP [email protected] 68 Appendix A Notes on Other Anniversary Celebrations This Appendix provides observations based on research on other celebrations marking milestone anniversaries Other Planned Events Over 40 governmental jurisdictions—from very small communities to entire states and provinces—plan/held birthday events between 2005 and 2010. Most community events occur in towns with populations less than 10,000. Community events include: 2009… Madison GA, 1809-2009 (population 3,636) planning in-progress, six months 2008… Boalsburg PA 1808-2008 (3,578) in-progress, one year Guthrie OK, 1908-2008 (9,925) in-progress, one year Portage County OH 1808-2008 (152,061) in progress, one year Purcellville VA, 1908-2008 (3,584) in-progress Wrightsville GA, 1858-2008 (2,223) in-progress, six months 69 Breckenridge 150: A Springboard for Heritage Tourism 2007… Brunswick NY, 1807-2007 (1,917) planning in-progress, one month Anoka County MN, 1857-2007 (4,561) one month DeSoto KS, 1857-2007 (4,561), in-progress, six months Dover NY, 1807-2007 (1,996) ten months Harvey ND, 1907-2007 (1,989) five days Hettinger ND, 1907-2007 (1,307) four days Middlebury CT, 1807-2007 (4,200) one year Piedmont CA, 1907-2007 (10,952) in-progress, one year Port Huron MI, 1907-2007 (32,338) one year Tomball TX, 1907-2007 (9,089) one year Williamsburg IA, 1857-2007 (2,622) three days 2006… Breese IL, 1856-2006 (4,048) one month Brodhead WI, 1856-2006 (3,180) one month Connellsville PA, 1806-2006 (9,146) three months Donaldsonville LA, 1806-2006 (7,605) one year Jackson MN, 1856-2006 (3,501) one month Mesa Verde National Park CO, 1906-2006 (0) one year Morgan Hill CA, 1906-2006 (33,556) nine months Munson Township OH, 1806-2006 (5,703) one year Orono ME, 1806-2006 (9,112) one year Pike’s Peak Bicentennial, 1806-2006, three months Sioux Falls SD, 1856-2006 (123,975) five days Warren Township NJ, 1806-2006 (102,437) ten months Zumbrota MN, 1856-2006 (2,789) one year 2005… Antler ND, 1905-2005 (1,116) two days Fairfax City VA, 1808-2008 (21,498) one year Lac la Biche AB, 1905-2005 (2,776) one month Larger events include: 2009… Oregon Sesquicentennial, 1859-2009, planning in-progress, one year 70 2008… British Columbia Sesquicentennial, 1858-2008, in-progress, one year Centennial Olympics, Beijing, 1908-2008, in-progress, one year Minnesota Sesquicentennial, 1858-2008, in-progress, one year Portland OR Rose Festival Centennial, 1908-2008, one year 2007… Oklahoma Centennial, 1907-2007, in-progress, one year 2006… San Francisco CA Earthquake Centennial (1906-2006) one year 2005… Honolulu HI, 1905-2005 (876,156) one year Las Vegas NV, 1905-2005 (478,434) one year Surprisingly, no semi-centennial plans are found for: State of Alaska (1959-2009) State of Hawaii (1959-2009) Moreover, “no known events” are listed in the register of the International Festivals and Events Association (IFEA) for June, July or August 2009. There are very few events registered in other months of 2009. General Observations Wide-spread attention to municipal and state-wide “birthday” event planning – and private sector participation therein – as generators of tourism was triggered by the 1976 Bicentennial celebration of the signing of the Declaration of Independence. That same year, the City of Montreal was the sole sponsor of 1976 Olympics – a financial disaster. At the same time, World’s Fairs waned as signs that a city has “arrived” as a tourism destination – too expensive, too political, way too many World’s Fairs. (Did you go to Knoxville in 1982?) The 1984 Los Angeles Olympics and the 100th anniversary of the Statue of Liberty (staged by New York City and Lee Iacocca in 1986) were early examples of involving major private sector leadership in civic celebrations. However, most larger events – states and provinces – still rely on public funds to spark private sector participation for birthday events: the Iowa and Texas sesquicentennials in 1996; Louisiana’s Franco-Fete in 2003; the Louisiana Purchase celebrations in 2004; Lewis & Clark’s bicentennial in 2004 through 2006; Oklahoma’s centennial in 2007; British Columbia’s centennial in 2008; Oregon’s sesquicentennial in 2009. 71 Breckenridge 150: A Springboard for Heritage Tourism Whatever the funding sources, there is increasing attention – especially since 1996 – to “heritage” or “legacy” projects meant to outlast official celebration dates. Increasingly – again, especially since 1996 – the lead organization raises funds to sponsor grant and loan programs, targeted at projects by local arts groups, heritage organizations, schools, etc. Most grants require a match. Almost all are competitive, based on quite specific requirements. Matching funds may include cash, time, labor, materials and equipment. “All class reunions” are part of most small celebrations. Graduates are invited to “come home.” Locally-sponsored Web sites tend to disappear about one year after the celebration. Observations on Structure and Administration Almost every birthday celebration starts through an official act, declaration, proclamation, executive order or public law sponsored by the senior presiding official of the jurisdiction – a mayor, a county council chair, a governor, a premier, etc. Local chambers of commerce established just two of the above; one was started by a service club, one by a community foundation. Almost all incorporate as 501c3s. Citizen boards – usually between seven and twenty-one – are named from the outset. Boards usually include senior elected officials, economic development interests, tourism organizations, business groups, parks and recreation, hotel and motel associations, restauranteurs and historic preservation interests. Breck 150 Implications Garnered From Interviews With Birthday Event Sponsors Unlike any of the other small communities listed above, Breck already has name recognition and a thriving tourism industry. Breck has a wealth of established sites and events – skiing, Main Street, the River Walk, Carter, Ford, Iowa Hill, Country Boy, International Snow Sculpture, Ullrfest, NRO, BMI. The natural beauty is self-evident. Breck already enjoys market recognition as a “party town.” Breck already has an ethos of conservation and preservation. Thus, Breck can build a celebration by enhancing what it already has. Breck’s leaders should ask their elected representatives in Denver – and the Governor – to introduce and pass Bill #1 in the 1st regular session of the 66th General Assembly (January, 2007). This will establish the Breckenridge Heritage Conservancy (or Foundation or Commission)... in any event, a 501c3, to stage the 2009 sesquicentennial. Name commission members and honorary co-chairs – e.g. former Sen. Ben Nighthorse Campbell and Rep. Mark Udall. 72 Adopt a strategy of economic development and environmental sustainability. Adopt a mission statement – e.g. “to preserve and promote the historic, cultural and natural resources of Breckenridge.” Adopt program statements – involving mountain cultures, historic eras, environmental restoration, food, music, visual arts, crafts, poetry and reading, dance, opera, new media, etc. … a special, nationally significant place in the American landscape. Breck 150 offers celebrations of our authentic cultures, grounded in nature, in a special place – our real town. Breck 150’s celebrations sustain and encourage the health of our tourism economy – our friends are welcome. Unique experiences during Breck 150 encourage respect for the ecological integrity of our natural mountain environment so that it remains intact for the benefit and enjoyment of future generations. Breck 150’s celebrations complement the policies and plans of the Town of Breckenridge (and Summit County). Breck 150’s celebrations spotlight natural and cultural heritage sites and events that already exist. Set goals and objectives. Authorize $2 million as a challenge grant from Colorado to Breck to help start the celebration. Otherwise, keep Breck 150 as non-political as possible; don’t do ceremonies other than ribbon-cuttings. “Don’t think small.” Involve the Smithsonian, national corporations and foundations. Think about Fort Mary B, the Golden Horseshoe, Sesquicentennial train #9, how much gold is still left in “them ‘thar hills,” the Breckenridge Navy, etc. Think about what birthday gifts Breck in 2009 can give to future generations. Business owners and service providers – many on Main Street and hoteliers around town – are the frontlines of tourism. They have the most to gain from Breck 150. Plan to benefit them; they will cooperate. Work with owners and staff. Stabilize the best of the seasonal work force with rewards for returning… scholarships, internships, etc. Those in the second tier for benefits are the museums and heritage sites. Small programs that keep them busy readying their own discrete sites for 2009 will not solve the dysfunction problems among SHS, SRS and other cultural groups. Plan partnerships for cross-fertilization. Leverage the state’s base funding (maybe up to $2 million) via matches from the Town, Vail Resorts, Summit Foundation, Kimmel Corporation, US Energy Corporation, etc. 73 Breckenridge 150: A Springboard for Heritage Tourism Then, make the commission (or foundation) a granting organization. Be very specific about what the grants must do at/for each site… “We have money for you to do this…” This could be new partnerships, ownerships, interpretation(s), repatriation, volunteer management, paid guides and guide certification programs, façade improvements, etc. Set deadlines for grants, loans and partnerships. (“Don’t treat this like Christmas shopping” and wait for the last minute.) Reward performance; punish non-performance. Emphasize lasting legacy projects. Ask grantees for their plans and programs well-beyond 2009. Use Breck 150 to “grow the levels of sophistication”… that this is a special place in a unique environment. Imagine longer term results through on-going programs, e.g. the Louisiana Cultural Economy Foundation, the Banff Heritage Tourism Corporation. Use existing resources – Carter, Ford, Lomax, Iowa Hill, etc. – and, initially, put a new “spin” on them… add a “little extra zip.” Then use Breck 150 to prepare the sites and the organizations for the future – “start something now for the future.” Let “history morph into heritage” and all that this entails. Remember that donors want tangible results – events, bricks-and-mortar, etc. Use Web sites extensively. Mailings are OK, but the Web “is it.” Don’t skimp on salaries for paid staff. Aim for the highest quality places and events. Use several languages at all events and in all publications. Not everything has to be a celebration. Plan seminars and educational events: building and maintaining trails; training volunteer managers, etc. Follow-up; follow-up. Don’t emphasize December 31, 2009 (or August 10, 2009) as the end of something. Treat it as the beginning of something new and right with Breck. A Few Lessons From Other Places: For comparison… Breckenridge, Colorado, 1859-2009 (population 2,408) closest metro area (population 579,000; SMA 2,500,000) is Denver, 75 miles to the east Banff, Alberta, 1905-2005 (population 7,135) nearest metro area (population 956,000) is Calgary, 85 miles to the east Banff Heritage Tourism Corporation “The 2005 Banff/Lake Louise Centennial Committee has been formed to create a calendar of events, market and promote the 2005 Alberta Centennial celebration and 74 assist the community in their efforts to engage the general public locally and from outside our communities. The role of the 2005 Banff/Lake Louise Centennial Committee is to be the coordinating committee for all 2005 events occurring in Banff/Lake Louise that are considered official centennial celebration events.” The Banff Heritage Tourism Corporation is the lasting legacy from the Centennial. Its charge is to educate tourism industry service providers – not residents – to promote Banff’s heritage. Minnesota Sesquicentennial Commission, 1858-2008 “The Sesquicentennial will be a time to celebrate those past achievements and use them to inspire new initiatives for the future… to engage our school children, local communities and Minnesota artists in many parts of the celebration. The commission will establish a plan for capital improvements, celebratory activities, public engagement, and will seek funding to carry out sesquicentennial activities in each of Minnesota’s 87 counties. The commission consists of 8 legislators and 9 members of the public appointed by the Governor to represent the corporate, non-profit and public sectors.” Minnesota comes late to the idea of a sesquicentennial. The first commission member was named in April 2006. Lewis & Clark Lewis & Clark was a huge undertaking that grew and grew and grew into an unmanageable behemoth with wild expectations. In the end, L&C became a ‘partnership’ among federal agencies, state bicentennial organizations, 58 Tribal Nations, 18 state historical societies, National Geographic, the National Park Service, BLM, US Forest Service, Army Corps of Engineers, The Smithsonian, etc., etc., etc. L&C was always planned as ‘a commemoration, not a celebration’ (their official quote); As such, there was no one focus place or event… rather, way more than 200 sites across about 3,000 miles covering 15 states in 4 time zones over three-and-one-half years… no kick-off, no sequence of events, no middle-point, no grand finale… and no legacy for future years; There is/was no one central marketing piece, theme, Web page or point of contact… rather 18 different states, at least that many Web sites, and dozens of ‘signature’ events all vying for the same heritage audience… and all with uncoordinated, conflicting schedules; In that sense, there are competing (rather than complementary) events, sites, Web pages, schedules, marketing budgets, organizations, officials, and committees, etc… no unifying elements other than L&C, Sakakawea and a few others… and more than a little anger between, most notably, Missouri and Oregon; 75 Breckenridge 150: A Springboard for Heritage Tourism In the end, ‘a commemoration, not a celebration’ will cost much more than the $2,500 appropriated by Congress for the expedition in 1803. Oklahoma Centennial Commission, 1907-2007 “The Oklahoma Centennial Commemoration is being planned and implemented by the Oklahoma Capitol Complex and Centennial Commemoration Commission, a state agency. The work of the Centennial is guided by a 42-member board comprised of citizens, legislators, state agency directors and mayors. They direct the shaping of a commemoration that is geographically and ethnically inclusive, reflects Oklahoma's history and heritage, and leaves a lasting legacy for future generations.” Oregon Sesquicentennial Commission, 1859-2009 The Mission of the Oregon Heritage Commission is to secure, sustain, and enhance Oregon’s heritage by: Coordination of heritage initiatives by public and private organizations Advocacy for all levels of support on its behalf Education of the public about its extent and value Promotion and celebration of its diversity. Oregon’s Sesquicentennial is guided by a 20-member task force housed within the Oregon Parks & Recreation Department. The Heritage Commission was founded in 1995 to coordinate, in part, all heritage tourism functions in the state. Its latest duties include the Sesquicentennial. Portage County OH, 1808-2008 (population 152,061) closest metro area (population 478,500) is Cleveland, 30 miles to the northwest The Portage County Bicentennial Commission’s mission is “Promoting our 200th birthday to the greater Portage County area through community celebrations, historical education, economic development and legacy projects.” Texas Sesquicentennial Commission, 1846-1996 The Texas Sesquicentennial Committee to Celebrate Texas' Annexation to the United States… was established by Executive Order of the Governor of the State of Texas… in order to celebrate Texas' annexation to the United States on December 29, 1845. State Senator John T. Montford and State Representative Jerry K. Johnson served as co-chairs. Ex-officio members of the Committee consisted of one representative each from the Texas Historical Commission, the Texas State Library and Archives Commission, the Institute of Texan Cultures, the Center for American History, and the Texas Parks and Wildlife Department. The purpose of the Committee was to coordinate and assist in the planning of statewide sesquicentennial celebrations. In order to achieve such purpose, the Committee could appoint advisory members and assign such duties and responsibilities as they deemed appropriate and necessary, and the co-chairs could designate such sub-committees as 76 they deemed appropriate and necessary to assist in achieving the purpose of the Committee. Members of the Committee, including advisory members, served without compensation or reimbursement of actual expenses. Tomball TX, 1907-2007 (population 9,089) closest metro area (population 2,100,000) is Houston, 25 miles to the southeast The Tomball Centennial Commission adopted the following mission: to create a year-long community-wide commemoration of Tomball’s 100-year birthday to celebrate Tomball’s past, present, and future. La mission de la commission del centenario de Tomball es la de conmemorar a traves de un ano, incluvendo a todo la comunidad, los cien anos de aniversario de la fondacion de la cuidad, con el fin de celebrar el pasado, el presente, y el futuro.” 77 Breckenridge 150: A Springboard for Heritage Tourism Ideas and Notes _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ 78 _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ 79 Breckenridge 150: A Springboard for Heritage Tourism For Further Information, Contact: Laurie Best Town of Breckenridge 150 Ski Hill Drive Breckenridge, CO [email protected]