2016/ Issue 9 - Restaurant Association of Singapore
Transcription
2016/ Issue 9 - Restaurant Association of Singapore
WHAT’S COOKING 2016 / Issue 9 s r a e Y 35 of Ser y r t s u d n ving the I FEATURE 35 Years of Serving the Industry RAS turned 35 in 2015! We began humbly in 1980 with only about 20 members, mainly businesses running Chinese restaurants. As with any new associations, attracting members were tough as many were wary of competitors and skeptical about the benefits of joining an F&B association. With the effort of the committee members, the activities, programmes and initiatives implemented brought about benefits to many restauranteurs. Soon many more came forward to be a part of the association. By our third anniversary in 1983, membership increased by three-folds to almost 60 and The Restaurant Association of Singapore Training Centre (RASTC) was formally established in December that year. From then on, many milestones were achieved under the helm of various Presidents and strong relationships were formed with not only local government agencies and private organisations, but also international counterparts and associations. Today, as Singapore evolved into one of the most vibrant dining destinations and food capitals of the world, we are proud to have more than 300 members who comprise a good mix of various cuisines and other business models such as caterers, fast foods and food courts, representing one-third of the local F&B industry. We are thankful that more and more in the industry see the value of joining us and coming together as one body, providing different views and opinions with the common goal to propel the industry forward. RAS will continue striving to help the industry to grow and keep up the 35 years of success that its founding members worked so hard for. First Intake of Basic Vegetable Carving Course 1st Batch of Chinese Cuisine trainer RAS MC at 1st Anniversary celebration Mr James Chang leading dicussion at RAS seminar on modern restaurant management 1986 Visitors viewing exquisite dishes at RAS booth at FHA 1988 2 RAS 1st Anniversary celebration RAS Mission study trip in Japan 1989 Zhou Yingnan, Mah Bow Tan and John Chen at RAS 10th anniversary celebration 1981 – 1985 Tan Boon Pheng 1985 – 1987 Tan Teck Kee 1987 – 1990 Lee Fook Hong 1990 – 1994 Zhou Yingnan 1994 – 1998 Sin Leong 1998 – 2002 Wong Yeh Yuh 2002 – 2004 Lee Tong Soon 2004 - 2006 Wong Bun Huge 2006 – 2012 Ang Kiam Meng 2012 - Present Andrew Tjioe FHA 1992 RAS MC Dinner and Dance One of RAS member’s functions1998 FEATURE Past Presidents Who Helmed the Association: Seminars 18th Anniversary Winning Team Singapore at 1999 Taipei International Chinese Cuisine Culinary Competition RAS president Wong Yeh Yuh with Golden Award winning team in Taipei International CCC 1999 Zhu Kuai Zi Training Restaurant 3 FEATURE Milestones Before 1980 – Grouped with Singapore Hotel & Restaurants Association 1980 – RAS was established with about 20 members 1983 – Members grew to 60, The Restaurant Association of Singapore Training Centre (RASTC) started 1989 – RASTC took in its first intake of NTC-3 Food Preparation (Chinese Cuisine) course 1996 – Began offering Full-time NTC-3 Food & Beverage (Chinese Restaurant) course 1997 – Administered Excellent Service Award (EXSA) for F&B industry 2000 – More than 150 members, training restaurant 竹筷子(Zhu Kuai Zi) opened to public 2006 – Inaugural RAS Industry Night, now known as RAS Epicurean Star Award Gala Dinner 2007 – Started Singapore Culinary Institute 2008 – Initiated the 5S Programme for Singapore’s F&B industry 2011 – Inaugural Star Chef Competition 2013 – Partnered SPRING to offer SME Talent Programme for F&B industry 2015 – More than 300 members, celebrated 35th anniversary 4 Let’s look back at 2015 and see what went on in RAS! Were you a part of these activities? General Membership Over 300, representing more than 1/3 of the F&B industry New companies on board 5S 3 No. of outlets completed 5S audit 48 Number of students matched for SME Talent Programme 128 Number of companies matched for SME Talent Programme 24 Networking Opportunities RAS Golf Challenge 110 golfers Pleasures@RAS x 3 520 participants Annual General Meeting 50 participants RAS Epicurean Star Award Gala Dinner 1,100 participants Learning Trips Chengdu and Wuhan, China 31 participants from 15 companies Chicago and Boston, USA 26 participants from 19 companies Barcelona and Cologne, Europe 34 participants from 23 companies Workshops Innovate for the Palate and Senses 43 participants from 25 companies Capture Your Customers’ Wallet 45 participants from 25 companies Optimise F&B Revenue Operations 61 participants from 32 companies Excellent Service Award Workshop 2,197 participants from 64 companies Leading for Success in the F&B Industry 31 participants from 18 companies F&B 101 55 participants Recognition Platforms Star Chef Competition 60 chefs Excellent Service Award Ceremony 64 companies RAS Epicurean Star Award 120 nominees Other Initiatives Singapore Restaurant Month 50 restaurant brands Singapore’s Top 50 Favourite Western and Asian Restaurants The first consumer dining guidebook from RAS RAS Mentorship Forum An online community for F&B players to interact and exchange tips Website revamp A refreshed online presence for RAS and many more! FEATURE Looking back at the past year HIGHLIGHT A Night of Celebration The 10th edition of the RAS Epicurean Star Award Gala Dinner was extra special as RAS celebrates its 35th anniversary. Held at Raffles City Convention Centre on 18 November 2015, we had the privilege of having Mr Chan Chun Sing, Secretary-General of National Trades Union Congress (NTUC) as our Guest-of-Honour, who joined in the anniversary celebration on stage with the current Management Committee members and two past presidents - Mr Wong Bun Huge and Mr Wong Yeh Yuh. The joyous occasion saw a total of 21 outstanding restaurant brands being recognised, including three non-nomination restaurant awards; Best of the Best (Fine Dining / Casual Dining / Chain Restaurant), won by Waku Ghin, Nara Thai Cuisine and Eighteen Chefs respectively. The 1,100 F&B industry players who were in attendance that evening also witnessed five outstanding service staff, two outlets with the highest 5S audit scores and winners of the Star Chef Competition being honoured on stage. Complete results can be found on the next page. 6 Best of the Best (Fine Dining): Waku Ghin Best of the Best (Casual Dining): Nara Thai Cuisine Best of the Best (Chain Restaurant): Eighteen Chefs Best Western Fine Dining: CUT Best Western Casual Dining: Osia Best Western Chain Restaurant: Dancing Crab and Eighteen Chefs Best Chinese Fine Dining: Tong Le Private Dining and Xi Yan Private Dining Best Chinese Casual Dining: Ling Zhi Vegetarian Best Chinese Chain Restaurant: Din Tai Fung and TungLok Signatures Best Asian Fine Dining: Restaurant Labyrinth Best Asian Casual Dining: Nara Thai Cuisine Best Asian Chain Restaurant: Wrap & Roll Best Japanese Fine Dining: Waku Ghin Best Japanese Casual Dining: Shimbashi Soba Best New F&B Establishment: Bread Street Kitchen Best Café: Oriole Coffee + Bar Best Local Traditional Café: OLDTOWN White Coffee Best Gastro-Pub: Barossa Bar Best Buffet: 10 at Claymore Best Ice Cream Parlour: Alfero Gelato Best Caterer: Kuisine Catering Star Chef Competition Western Professional Champion: JP Pepperdine First Runner Up: The St Regis Singapore Second Runner Up: CÉ LA VI Western Aspiring JP Pepperdine: Silver Award Asian Professional Champion: TungLok Signatures First Runner Up: Lokkee Second Runner Up: Shin Yeh HIGHLIGHT RAS Epicurean Star Award 2015 5S Excellence Award Outlets 2,500 square feet and above in floor area: TungLok Signatures at VivoCity Outlets below 2,500 square feet in floor area: Ruyi at Resorts World Sentosa Outstanding Awardees for Excellent Service Award 2015 • Mr Jayachandran Nair A/L Janardanan Nair from Swensen’s • Mr Vedamuthu Rex Kulandairaj from Jack’s Place • Ms Josephine Lim Bee Lan from McDonald’s Restaurant • Ms Cherry S. Sampang from Manhattan Fish Market • Ms Dok Pei Chin from Breeks Café The RAS Epicurean Star Award Gala Dinner was made possible by the generous support of our sponsors: Event Partner Platinum Sponsors Award Plates Sponsor Product Sponsor (Star Chef Compition) Gold Sponsors Wine Sponsor Digital Partner Venue Sponsor (Star Chef Compition) Supporting Agencies Nominations and registrations are now open for the RAS Epicurean Star Award and Star Chef Competition 2016! Contact RAS Secretariat at [email protected] or 6479 7723 to find out more. 7 HAPPENINGS Get Your Game On Our inaugural RAS Futsal Tournament kicked off on 9 March 2016! Forty teams from the F&B industry played against each other in this friendly tournament, each looking to claim the championship of this maiden game. During the round-robin, all eight courts at Kovan Sports Hall were filled with gusto as teams looked to emerge as the court champions to proceed to the quarter-finals. After five rounds of seven minutes games, the following teams emerged as the court champions for the round-robin: • Court 1: 1-Altitude (from Synergyinthesky) • Court 2: FC Les Amis • Court 3: Flying Salmons (from Manhattan Fish Market) • Court 4: SnapJobs United • Court 5: Chicken Up (from Redz Group) • Court 6: APB (from Asia Pacific Breweries) • Court 7: SDH Institute • Court 8: Commonwealth Capital Team 3 With only one game to determine who will be the semifinalists, the quarter-finals saw the battle continues. In the end, the semi-finalists were: With 1-Altitude and SDH Institute beating SnapJobs United and Chicken Up respectively during the semifinals, they moved on to the highlight of the tournament to vie for the ultimate championship. A fierce game between 1-Altitude and SDH Institute went on in Court 5 as each team played their best for the final seven minutes of the championship match. At about 8:30pm, the inaugural RAS Futsal Tournament saw SDH Institute emerging as its champion. Congratulations to: SDH Institute – Champion 1-Altitude – First Runner Up Chicken Up – Second Runner Up These top three teams were awarded with attractive prizes of medals, the Asian Football Confederation (AFC) tickets and Adidas soccer balls, with the Champion walking away with an additional trophy and $700 CapitaLand vouchers. Both players and supporters alike had a great time having fun, bonding with their colleagues as well as networking with new friends from other F&B companies! • 1-Altitude • SnapJobs United • Chicken Up • SDH Institute Champion - SDH Institute 1st Runner Up - 1-Altitude Sponsors: Product Sponsors: Pantone: 369C 8 Incorrect Usage: Ice Cold Do not use unspecified colors of the Arden Square. Do not alter the shape or proportions of the Arden Square in any way. Do not change the placement of the Dynamic Ribbon in the Arden Square. Do not alter the proper space ratio of the lock-up of the Dynamic Ribbon and the Spencerian Script. Do not use an older version of the Arden Square. For complete Brand Identity and Design Standards, visit www.coca-coladesignmachine.com. Do not ignore the clear-space rules for the Arden Square. 2nd Runner Up - Chicken Up Our annual Chinese New Year ‘Lou Hei’ dinner returned on 24 February 2016! A members-only event, RAS had the pleasure to host 168 members at Tim Palace Restaurant. The gathering this year was extra special as not only were guests treated to an auspicious lion dance performance and lucky draws, they also had the opportunity to savour special dishes created by Chef Pung Lu Tin featuring ingredients from our partners - barramundi from Kuhlbarra, Iberico pork from Eurasia Global Food Pte Ltd and Ton Paitan soup base from Ebara Foods Hong Kong Limited. A big thank you to our partners and sponsors for the event: Event Partner: HAPPENINGS To a Prosperous Year of the Monkey Co-Sponsors: Product Sponsors: Venue Partner: Lucky Draw Sponsors: Incorrect Usage: Ice Cold Do not use unspecified colors of the Arden Square. Do not alter the shape or proportions of the Arden Square in any way. Do not change the placement of the Dynamic Ribbon in the Arden Square. Do not alter the proper space ratio of the lock-up of the Dynamic Ribbon and the Spencerian Script. Do not use an older version of the Arden Square. Do not ignore the clear-space rules for the Arden Square. For complete Brand Identity and Design Standards, visit www.coca-coladesignmachine.com. 9 LEARNING Designing a Service Experience For the first workshop in 2016, RAS is pleased to work with Singapore Management University Institute of Service Excellence (SMU ISE) to bring to the industry ‘Designing a service experience in a digital age”. Facilitated by Dr Macus Lee, Academic Director and Ms Neeta Lachmandas, Executive Director, both from SMU ISE, the workshop held on 23 March 2016 saw a total of 31 participants from 18 F&B companies. After a day of learning and discussion, participants walked away with more in-depth understanding of the key dimensions of customer experience, establishing critical service processes and standards to support new service models and delivery and how to apply the three steps of service design; explore, create & reflect and implementation. Delegates from China RAS is pleased to have hosted over 50 F&B delegates from China who were on a learning trip to Singapore. The group, who were here from 11 to 15 April, had the chance to visit well-known local restaurant brands such as JUMBO Seafood Restaurant and PUTIEN and also food manufacturing companies such as Foodnogstic, to learn about the operations of our local F&B businesses and exchange best practices. 10 Shortage of manpower and high turnover are chronic problems that most, if not all, in our industry face. What can companies do to create a stronger employer brand to attract talent and keep turnover to a minimum? What can be done to better engage employees and build and cultivate this culture to its best? LEARNING Engaging Your Employees, Improving Your Productivity These burning questions were explored and answered by Thomas Wai and Deon Senturk, facilitators from Talent Plus, and 27 participants from 20 F&B companies at the one-day workshop organised by RAS on 18 May. Participants spent a fruitful day learning and cross sharing about human resource best practices and how to create an engaged workforce in a volatile F&B industry. D? Y LE re’s apo Sing Small r of , ou MEs) th n w w gro s do s (S new rise the low As force s Enterp to a t the A work Medium adapt scape. nt to d lan importa and for to an e bs hav ower-le it is jo p , man time good e sam rate e ns. gen porea a Sing WH Supported by: A joint initiative by: 11 Join Us @ Our Upcoming Trips and Events! June 2016: Start of EXSA Workshop 5 to 10 June 2016: Learning Trip to Japan 1 to 31 July 2016: Singapore Restaurant Month 18 to 24 July 2016: Learning Trip to Milan 19 July 2016: Workshop: Boosting Financial Productivity in Restaurants July 2016: Workshop in Human Resource 26 July 2016: Annual General Meeting and Pleasures@RAS 24 & 25 August 2016: Star Chef Competition 3 October 2016: EXSA Ceremony 16 to 22 October 2016: Learning Trip to USA 24 November 2016: RAS Epicurean Star Award Gala Dinner Interested? Please visit www.ras.org.sg for more details! *Dates and event programmes are tentative and subjected to changes. RAS warmly welcomes some of our new members Abaavo Group Pte Ltd Luwin Pte Ltd Ascentis Pte Ltd MTG Food Concepts Pte Ltd Beacon International College OJJ Foods Pte Ltd Bio-Design Pte Ltd Origin Exterminators Pte Ltd Birmingham Academy Pte Ltd QSERV Solutions Pte Ltd Brunch Café Raffles Treats Pte Ltd Clear Link Pte Ltd Sanfrance F&B Pte Ltd Delegat (Singapore) Pte Ltd Sankranti Hotels Pte Ltd Each-a-cup Pte Ltd Sentosa Development Corporation Eurasia Global Food (s) Pte Ltd Shin-Sapporo Ramen Pte Ltd Faesol Pte Ltd Singapore Hospitality Group Pte Ltd Foods For Generation Pte ltd SnapJobs Pte Ltd Fort by Maison Ikkoku Pte Ltd The Bank Bar Pte Ltd Gan Hup Lee (1999) Pte Ltd The Muffinry Pte Ltd GD Group Pte Ltd Toasties Group Pte Ltd Gimme4fingers (Singapore) Pte Ltd Wang Dae Bak Pte Ltd Joe & Dough Pte Ltd Wine Network Pte Ltd Kazbar Pte Ltd Wiwide Singapore Pte Ltd Labyrinth Food Pte Ltd 2985 Jalan Bukit Merah, Singapore 159457 Tel: (65) 64797723 Fax: (65) 6479 8108 Email: [email protected] www.ras.org.sg 12
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