2016/ Issue 9 - Restaurant Association of Singapore

WHAT’S COOKING
2016 / Issue 9
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FEATURE
35 Years of Serving the Industry
RAS turned 35 in 2015!
We began humbly in 1980 with only about 20 members,
mainly businesses running Chinese restaurants. As with
any new associations, attracting members were tough as
many were wary of competitors and skeptical about the
benefits of joining an F&B association.
With the effort of the committee members, the activities,
programmes and initiatives implemented brought about
benefits to many restauranteurs. Soon many more came
forward to be a part of the association.
By our third anniversary in 1983, membership increased
by three-folds to almost 60 and The Restaurant Association
of Singapore Training Centre (RASTC) was formally
established in December that year. From then on, many
milestones were achieved under the helm of various
Presidents and strong relationships were formed with not
only local government agencies and private organisations,
but also international counterparts and associations.
Today, as Singapore evolved into one of the most vibrant
dining destinations and food capitals of the world, we are
proud to have more than 300 members who comprise a
good mix of various cuisines and other business models
such as caterers, fast foods and food courts, representing
one-third of the local F&B industry. We are thankful that
more and more in the industry see the value of joining
us and coming together as one body, providing different
views and opinions with the common goal to propel the
industry forward.
RAS will continue striving to help the industry to grow
and keep up the 35 years of success that its founding
members worked so hard for.
First Intake of Basic Vegetable
Carving Course
1st Batch of Chinese
Cuisine trainer
RAS MC at 1st
Anniversary celebration
Mr James Chang
leading dicussion
at RAS seminar on
modern restaurant
management 1986
Visitors viewing exquisite dishes
at RAS booth at FHA 1988
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RAS 1st Anniversary celebration
RAS Mission study trip in Japan 1989
Zhou Yingnan, Mah Bow Tan
and John Chen at RAS 10th
anniversary celebration
1981 – 1985
Tan Boon Pheng
1985 – 1987
Tan Teck Kee
1987 – 1990
Lee Fook Hong
1990 – 1994
Zhou Yingnan
1994 – 1998
Sin Leong
1998 – 2002
Wong Yeh Yuh
2002 – 2004
Lee Tong Soon
2004 - 2006
Wong Bun Huge
2006 – 2012
Ang Kiam Meng
2012 - Present
Andrew Tjioe
FHA 1992
RAS MC Dinner and Dance
One of RAS member’s
functions1998
FEATURE
Past Presidents Who Helmed the Association:
Seminars
18th Anniversary
Winning Team Singapore at
1999 Taipei International
Chinese Cuisine Culinary
Competition
RAS president Wong Yeh Yuh
with Golden Award winning team
in Taipei International CCC 1999
Zhu Kuai Zi Training
Restaurant
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FEATURE
Milestones
Before 1980 – Grouped with Singapore
Hotel & Restaurants Association
1980 – RAS was established with about 20 members
1983 – Members grew to 60, The Restaurant Association
of Singapore Training Centre (RASTC) started
1989 – RASTC took in its first intake of NTC-3
Food Preparation (Chinese Cuisine) course
1996 – Began offering
Full-time NTC-3 Food
& Beverage (Chinese
Restaurant) course
1997 – Administered
Excellent Service Award
(EXSA) for F&B industry
2000 – More than
150 members,
training restaurant
竹筷子(Zhu Kuai Zi)
opened to public
2006 – Inaugural
RAS Industry Night,
now known as RAS
Epicurean Star Award
Gala Dinner
2007 – Started Singapore
Culinary Institute
2008 –
Initiated the
5S Programme
for Singapore’s
F&B industry
2011 – Inaugural Star
Chef Competition
2013 – Partnered SPRING to
offer SME Talent Programme for
F&B industry
2015 – More than 300 members, celebrated
35th anniversary
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Let’s look back at 2015 and see what went on in RAS!
Were you a part of these activities?
General
Membership
Over 300, representing more than 1/3 of the F&B industry
New companies on board 5S
3
No. of outlets completed 5S audit
48
Number of students matched for SME Talent Programme
128
Number of companies matched for SME Talent Programme
24
Networking Opportunities
RAS Golf Challenge
110 golfers
Pleasures@RAS x 3
520 participants
Annual General Meeting
50 participants
RAS Epicurean Star Award Gala Dinner
1,100 participants
Learning Trips
Chengdu and Wuhan, China
31 participants from 15 companies
Chicago and Boston, USA
26 participants from 19 companies
Barcelona and Cologne, Europe
34 participants from 23 companies
Workshops
Innovate for the Palate and Senses
43 participants from 25 companies
Capture Your Customers’ Wallet
45 participants from 25 companies
Optimise F&B Revenue Operations
61 participants from 32 companies
Excellent Service Award Workshop
2,197 participants from 64 companies
Leading for Success in the F&B Industry
31 participants from 18 companies
F&B 101
55 participants
Recognition Platforms
Star Chef Competition
60 chefs
Excellent Service Award Ceremony
64 companies
RAS Epicurean Star Award
120 nominees
Other Initiatives
Singapore Restaurant Month
50 restaurant brands
Singapore’s Top 50 Favourite Western and Asian Restaurants
The first consumer dining guidebook from RAS
RAS Mentorship Forum
An online community for F&B players to interact and exchange tips
Website revamp
A refreshed online presence for RAS
and many more!
FEATURE
Looking back at the past year
HIGHLIGHT
A Night of Celebration
The 10th edition of the RAS Epicurean Star Award Gala
Dinner was extra special as RAS celebrates its 35th
anniversary. Held at Raffles City Convention Centre on
18 November 2015, we had the privilege of having Mr
Chan Chun Sing, Secretary-General of National Trades
Union Congress (NTUC) as our Guest-of-Honour, who
joined in the anniversary celebration on stage with the
current Management Committee members and two past
presidents - Mr Wong Bun Huge and Mr Wong Yeh Yuh.
The joyous occasion saw a total of 21 outstanding
restaurant brands being recognised, including three
non-nomination restaurant awards; Best of the Best (Fine
Dining / Casual Dining / Chain Restaurant), won by Waku
Ghin, Nara Thai Cuisine and Eighteen Chefs respectively.
The 1,100 F&B industry players who were in attendance
that evening also witnessed five outstanding service staff,
two outlets with the highest 5S audit scores and winners
of the Star Chef Competition being honoured on stage.
Complete results can be found on the next page.
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Best of the Best (Fine Dining): Waku Ghin
Best of the Best (Casual Dining): Nara Thai Cuisine
Best of the Best (Chain Restaurant): Eighteen Chefs
Best Western Fine Dining: CUT
Best Western Casual Dining: Osia
Best Western Chain Restaurant: Dancing Crab and
Eighteen Chefs
Best Chinese Fine Dining: Tong Le Private Dining and
Xi Yan Private Dining
Best Chinese Casual Dining: Ling Zhi Vegetarian
Best Chinese Chain Restaurant: Din Tai Fung and TungLok
Signatures
Best Asian Fine Dining: Restaurant Labyrinth
Best Asian Casual Dining: Nara Thai Cuisine
Best Asian Chain Restaurant: Wrap & Roll
Best Japanese Fine Dining: Waku Ghin
Best Japanese Casual Dining: Shimbashi Soba
Best New F&B Establishment: Bread Street Kitchen
Best Café: Oriole Coffee + Bar
Best Local Traditional Café: OLDTOWN White Coffee
Best Gastro-Pub: Barossa Bar
Best Buffet: 10 at Claymore
Best Ice Cream Parlour: Alfero Gelato
Best Caterer: Kuisine Catering
Star Chef Competition
Western Professional
Champion: JP Pepperdine
First Runner Up: The St Regis Singapore
Second Runner Up: CÉ LA VI
Western Aspiring
JP Pepperdine: Silver Award
Asian Professional
Champion: TungLok Signatures
First Runner Up: Lokkee
Second Runner Up: Shin Yeh
HIGHLIGHT
RAS Epicurean Star Award 2015
5S Excellence Award
Outlets 2,500 square feet and above in floor area:
TungLok Signatures at VivoCity
Outlets below 2,500 square feet in floor area:
Ruyi at Resorts World Sentosa
Outstanding Awardees for Excellent Service Award 2015
• Mr Jayachandran Nair A/L Janardanan Nair from Swensen’s
• Mr Vedamuthu Rex Kulandairaj from Jack’s Place
• Ms Josephine Lim Bee Lan from McDonald’s Restaurant
• Ms Cherry S. Sampang from Manhattan Fish Market
• Ms Dok Pei Chin from Breeks Café
The RAS Epicurean Star Award Gala Dinner was made possible by the generous support of our sponsors:
Event Partner
Platinum Sponsors
Award Plates Sponsor
Product Sponsor
(Star Chef Compition)
Gold Sponsors
Wine Sponsor
Digital Partner
Venue Sponsor
(Star Chef Compition)
Supporting Agencies
Nominations and registrations are now open for the RAS Epicurean Star Award and Star Chef Competition 2016!
Contact RAS Secretariat at [email protected] or 6479 7723 to find out more.
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HAPPENINGS
Get Your Game On
Our inaugural RAS Futsal Tournament kicked off on
9 March 2016!
Forty teams from the F&B industry played against each
other in this friendly tournament, each looking to claim
the championship of this maiden game.
During the round-robin, all eight courts at Kovan Sports
Hall were filled with gusto as teams looked to emerge as
the court champions to proceed to the quarter-finals.
After five rounds of seven minutes games, the following teams
emerged as the court champions for the round-robin:
• Court 1: 1-Altitude (from Synergyinthesky)
• Court 2: FC Les Amis
• Court 3: Flying Salmons (from Manhattan Fish Market)
• Court 4: SnapJobs United
• Court 5: Chicken Up (from Redz Group)
• Court 6: APB (from Asia Pacific Breweries)
• Court 7: SDH Institute
• Court 8: Commonwealth Capital Team 3
With only one game to determine who will be the semifinalists, the quarter-finals saw the battle continues. In the
end, the semi-finalists were:
With 1-Altitude and SDH Institute beating SnapJobs
United and Chicken Up respectively during the semifinals, they moved on to the highlight of the tournament
to vie for the ultimate championship.
A fierce game between 1-Altitude and SDH Institute went
on in Court 5 as each team played their best for the final
seven minutes of the championship match. At about
8:30pm, the inaugural RAS Futsal Tournament saw SDH
Institute emerging as its champion.
Congratulations to:
SDH Institute – Champion
1-Altitude – First Runner Up
Chicken Up – Second Runner Up
These top three teams were awarded with attractive prizes
of medals, the Asian Football Confederation (AFC) tickets
and Adidas soccer balls, with the Champion walking away
with an additional trophy and $700 CapitaLand vouchers.
Both players and supporters alike had a great time having
fun, bonding with their colleagues as well as networking
with new friends from other F&B companies!
• 1-Altitude
• SnapJobs United
• Chicken Up
• SDH Institute
Champion - SDH Institute
1st Runner Up - 1-Altitude
Sponsors:
Product Sponsors:
Pantone: 369C
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Incorrect Usage:
Ice Cold
Do not use unspecified
colors of the Arden Square.
Do not alter the shape or
proportions of the
Arden Square in any way.
Do not change the placement
of the Dynamic Ribbon in the
Arden Square.
Do not alter the proper
space ratio of the lock-up
of the Dynamic Ribbon
and the Spencerian Script.
Do not use an older version
of the Arden Square.
For complete Brand Identity and Design Standards, visit www.coca-coladesignmachine.com.
Do not ignore the
clear-space rules for the
Arden Square.
2nd Runner Up - Chicken Up
Our annual Chinese New Year ‘Lou Hei’ dinner returned on 24 February 2016!
A members-only event, RAS had the pleasure to host 168 members at Tim Palace Restaurant. The gathering this year was
extra special as not only were guests treated to an auspicious lion dance performance and lucky draws, they also had the
opportunity to savour special dishes created by Chef Pung Lu Tin featuring ingredients from our partners - barramundi from
Kuhlbarra, Iberico pork from Eurasia Global Food Pte Ltd and Ton Paitan soup base from Ebara Foods Hong Kong Limited.
A big thank you to our partners and sponsors for the event:
Event Partner:
HAPPENINGS
To a Prosperous Year of the Monkey
Co-Sponsors:
Product Sponsors:
Venue Partner:
Lucky Draw Sponsors:
Incorrect Usage:
Ice Cold
Do not use unspecified
colors of the Arden Square.
Do not alter the shape or
proportions of the
Arden Square in any way.
Do not change the placement
of the Dynamic Ribbon in the
Arden Square.
Do not alter the proper
space ratio of the lock-up
of the Dynamic Ribbon
and the Spencerian Script.
Do not use an older version
of the Arden Square.
Do not ignore the
clear-space rules for the
Arden Square.
For complete Brand Identity and Design Standards, visit www.coca-coladesignmachine.com.
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LEARNING
Designing a Service Experience
For the first workshop in 2016, RAS is pleased to work with Singapore Management University Institute of Service
Excellence (SMU ISE) to bring to the industry ‘Designing a service experience in a digital age”.
Facilitated by Dr Macus Lee, Academic Director and Ms Neeta Lachmandas, Executive Director, both from SMU ISE, the
workshop held on 23 March 2016 saw a total of 31 participants from 18 F&B companies.
After a day of learning and discussion, participants walked away with more in-depth understanding of the key dimensions
of customer experience, establishing critical service processes and standards to support new service models and
delivery and how to apply the three steps of service design; explore, create & reflect and implementation.
Delegates from China
RAS is pleased to have hosted over 50 F&B delegates from China who were on a learning trip to Singapore.
The group, who were here from 11 to 15 April, had the chance to visit well-known local restaurant brands such as
JUMBO Seafood Restaurant and PUTIEN and also food manufacturing companies such as Foodnogstic, to learn about
the operations of our local F&B businesses and exchange best practices.
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Shortage of manpower and high turnover are chronic
problems that most, if not all, in our industry face.
What can companies do to create a stronger employer
brand to attract talent and keep turnover to a minimum?
What can be done to better engage employees and build
and cultivate this culture to its best?
LEARNING
Engaging Your Employees,
Improving Your Productivity
These burning questions were explored and answered by
Thomas Wai and Deon Senturk, facilitators from Talent Plus,
and 27 participants from 20 F&B companies at the one-day
workshop organised by RAS on 18 May.
Participants spent a fruitful day learning and cross sharing
about human resource best practices and how to create an
engaged workforce in a volatile F&B industry.
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Supported by:
A joint initiative by:
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Join Us @ Our Upcoming Trips and Events!
June 2016: Start of EXSA Workshop
5 to 10 June 2016: Learning Trip to Japan
1 to 31 July 2016: Singapore Restaurant Month
18 to 24 July 2016: Learning Trip to Milan
19 July 2016: Workshop: Boosting Financial Productivity in Restaurants
July 2016: Workshop in Human Resource
26 July 2016: Annual General Meeting and Pleasures@RAS
24 & 25 August 2016: Star Chef Competition
3 October 2016: EXSA Ceremony
16 to 22 October 2016: Learning Trip to USA
24 November 2016: RAS Epicurean Star Award Gala Dinner
Interested? Please visit www.ras.org.sg for more details!
*Dates and event programmes are tentative and subjected to changes.
RAS warmly welcomes some of our new members
Abaavo Group Pte Ltd
Luwin Pte Ltd
Ascentis Pte Ltd
MTG Food Concepts Pte Ltd
Beacon International College
OJJ Foods Pte Ltd
Bio-Design Pte Ltd
Origin Exterminators Pte Ltd
Birmingham Academy Pte Ltd
QSERV Solutions Pte Ltd
Brunch Café
Raffles Treats Pte Ltd
Clear Link Pte Ltd
Sanfrance F&B Pte Ltd
Delegat (Singapore) Pte Ltd
Sankranti Hotels Pte Ltd
Each-a-cup Pte Ltd
Sentosa Development Corporation
Eurasia Global Food (s) Pte Ltd
Shin-Sapporo Ramen Pte Ltd
Faesol Pte Ltd
Singapore Hospitality Group Pte Ltd
Foods For Generation Pte ltd
SnapJobs Pte Ltd
Fort by Maison Ikkoku Pte Ltd
The Bank Bar Pte Ltd
Gan Hup Lee (1999) Pte Ltd
The Muffinry Pte Ltd
GD Group Pte Ltd
Toasties Group Pte Ltd
Gimme4fingers (Singapore) Pte Ltd
Wang Dae Bak Pte Ltd
Joe & Dough Pte Ltd
Wine Network Pte Ltd
Kazbar Pte Ltd
Wiwide Singapore Pte Ltd
Labyrinth Food Pte Ltd
2985 Jalan Bukit Merah, Singapore 159457
Tel: (65) 64797723 Fax: (65) 6479 8108
Email: [email protected]
www.ras.org.sg
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