small business week 2010
Transcription
small business week 2010
2 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m RECOGNIZING ENTREPRENEURSHIP Small businesses drive our economy Our economy is driven by small and mediumsized businesses which total 97.5 per cent of all Canadian companies and employ the majority of workers across the country. In recognition of the contributions and achievements of Canada’s entrepreneurs, the Business Development Bank of Canada (BDC) has been organizing Small Business Week® in the third week of October for over 30 years. Events held during the week bring entrepreneurs together at conferences, luncheons and trade fairs where they have the opportunity to learn, network and exchange information and ideas with their peers. Last year, hundreds of activities across Canada attracted more than 10,000 businesspeople. With the support of sponsors from the private and public sectors, BDC branches play an active role in planning and publicizing activities in their areas. 3 SBW 2010 THEME: Power Up Your Business. Invest. Innovate. Grow. A s the economy recovers, the time is ripe for entrepreneurs to gear up to seize new opportunities. They need to hone their competitive edge with dynamic plans and a renewed commitment to meeting the needs of a rapidly changing marketplace. The theme of Small Business Week 2010 – Power Up Your Business. Invest. Innovate. Grow. – reflects the opportunities and challenges facing entrepreneurs as the economy builds steam. It’s a chance for a fresh start with bright ideas, charged-up operations, and a reenergized team eager to break into new markets here and abroad. Small Business Week 2010 takes place Oct. 17 – 23. The 2010 Small Business Week sponsors BDC proudly counts on the support of several sponsors to promote SBW and contribute to the organization of local events across Canada. 2010 SBW sponsors are: Deloitte and Cisco; Borden, Ladner, Gervais; Sage Simply Accounting; and CBC/Radio-Canada. History Small Business Week has become a mustattend event for Canadian entrepreneurs. Its origins date back to 1979 when BDC branches in British Columbia’s Lower Fraser Valley pooled their resources to organize small business management sessions during one week which they labelled “Small Business Week.” BDC branches in British Columbia repeated this successful experiment the following year, tripling the number of sessions presented to local businesses. In 1981, Small Business Week® was officially launched nationwide by BDC. In 1988, the Young Entrepreneur Awards (YEA) were created to highlight the success of young Canadian entrepreneurs and recognize AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 their innovative spirit and business acumen. The YEA nomination campaign will be launched during Small Business Week and will run until Nov. 30, 2010. More details on the YEA can be found at www.bdc.ca/yea Information www.bdc.ca/sbw Toll free: 1 888 INFO BDC (1 888 463-6232) 4/ Tuesday, October 19, 2010 Gary Estabrooks Gary was born in Amherst and has lived most of his life here. With over 20 years in the personal finance field, Gary managed his own branch for Avco Financial Services, and has worked in the capacity of business manager for 2 separate auto dealerships in Amherst. Gary is currently a mortgage broker for Dominion Lending. Gary has in the past been treasure for the Amherst Jr. Ramblers. Currently Gary is on the board of directors for the Amherst Golf and Country club and is very happy to be in involved with Amherst Jr. Ramblers as a director and the teams Governor. Gary looks forward to helping you reach your mortgage and lending goals. AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Advice for credit challenged clients In today’s economic climate of tighter credit requirements and increased unemployment rates taking their toll on some Canadians, there’s no doubt that many people may not fit into the traditional banks’ financing boxes as easily as they may have just a year ago. Your best solution is to consult your mortgage professional to determine whether your situation can be quickly repaired or if you face a longer road to credit recovery. Either way, there are solutions to every problem. Mortgage professionals who are experts in the credit repair niche can help credit challenged clients improve their situations via a number of routes. And if the situation is beyond the expertise of a mortgage professional, they can help you get in touch with other professionals, including credit counsellors and bankruptcy trustees. If you have some equity built up in your home and still have a manageable credit score, for instance, you can often refinance your mortgage and use that money to pay off high-interest credit card debt. By clearing up this debt, you are freeing up more cash flow each month. In the current lending environment, with interest rates at an all-time low, now is an ideal time for you to refinance your mortgage and possibly save thousands of dollars per year, enabling you to pay more money per month towards the principal on your mortgage as opposed to the interest – which, in turn, can help build equity quicker. Following are five steps you can use to help attain a speedy credit score boost: 1) Pay down credit cards. The number one way to increase your credit score is to pay down your credit cards so you’re only using 30% of your limits. Revolving credit like credit cards seems to have a more significant impact on credit scores than car loans, lines of credit, and so on. 2) Limit the use of credit cards. Racking up a large amount and then paying it off in monthly instalments can hurt your credit score. If there is a balance at the end of the month, this affects your score – credit formulas don’t take into account the fact that you may have paid the balance off the next month. 3) Check credit limits. If your lender is slower at reporting monthly transactions, this can have a significant impact on how other lenders may view your file. Ensure everything’s up to date as old bills that have been paid can come back to haunt you. Why Use a Mortgage Professional There are generally two ways to get a mortgage in Canada: From a bank, or from a licensed mortgage professional. While a bank only offers the products from their particular institution, licensed mortgage professionals send millions of dollars in mortgage business each year to Canada’s largest banks, credit unions, and trust companies … offering their clients more choice, and access to hundreds of mortgage products! As a result, clients benefit from the trust, confidence, and security of knowing they are getting the best mortgage for their needs. Mortgage professionals work for you, and not the banks; therefore, they work in your best interest. From the first consultation to the signing of your mortgage, their services are free. A fee is charged only for the most challenging credit solutions, and it’s especially under those circumstances that a mortgage professional can do for you what your bank cannot. Whether you’re purchasing a home for the first time, taking out equity from your home for investment or pleasure, or your current mortgage is simply up for renewal, it’s important that you are making an educated buying decision with professional unbiased advice. Some financial institutions don’t even report your maximum limits. As such, the credit bureau is left to only use the balance that’s on hand. The problem is, if you consistently charge the same amount each month – say $1,000 to $1,500 – it may appear to the credit-scoring agencies that you’re regularly maxing out your cards. The best bet is to pay your balances down or off before your statement periods close. 4) Keep old cards. Older credit is better credit. If you stop using older credit cards, the issuers may stop updating your accounts. As such, the cards can lose their weight in the credit formula and, therefore, may not be as valuable – even though you have had the cards for a long time. You should use these cards periodically and then pay them off. 5) Don’t let mistakes build up. You should always dispute any mistakes or situations that may harm your score. If, for instance, a cell phone bill is incorrect and the company will not amend it, you can dispute this by making the credit bureau aware of the situation. If, however, you have repeatedly missed payments on your credit cards, you may not be in a situation where refinancing or quickly boosting your credit score will be possible. Depending on the severity of your situation – and the reasons behind the delinquencies, including job loss, divorce, illness, and so on – your Dominion Lending Centres mortgage professional can help you address the concerns through a variety of means and even refer you to other professionals to help get your credit situation in check. 4611154 Mansours built on History, Tradition and Change Don’t miss a minute of autumn’s crisp weather. Get out there in the season’s best business & casual attire. Mansour’s 86 years in the men’s clothing business is the result of two interrelated factors: 1) a tradition of, in the words of Robert Mansour, “quality and service” dating back to 1924 and 2) adapting to customer needs and wants by “always bringing in new stock” and by possessing a “great selection” of many popular and premium name brands; these characteristics are the hallmarks of all successful businesses. Mansour’s Mens Wear has evolved greatly over the past century or so. For about a decade prior to establishing itself at it present location in downtown Amherst (27 Church Street) circa 1924, the Mansour brothers first set up shop on LaPlanche Street during the First World War. The Great Depression forced the closure of their LaPlanche Street Men’s clothing outlet, compelling the grandfather of Mansour’s current proprietor (Robert Mansour) to return to his homeland (Lebanon) while his brother (Mike Mansour) traveled throughout Cumberland and Westmorland Counties, selling men’s clothing out of the back of his horse and buggy until the early 1940’s. Theo Mansour started the business in 1924. Norman Mansour joined him in 1945 and together they grew the family business until the turn of the twenty-first century, continuing to evolve along the way. For example, Mansour’s Mens Wear used to include a sizeable boys department when it “was fashionable for young boys to dress up on Sundays.” In terms of growing the family business, prior to Norman and Theo, Mansour’s Mens Wear once occupied only half of the roomy, present space that it now enjoys. So just what does Mansours have to offer for today’s man who wants to look his best? Just about everything it would seem, including such top-notch shoe brands as Rockport, Blundstone (waterproof, easy to slip on and off) Clarks, Sketchers, and Merrell (waterproof, gore-tex); S. Cohen suits and sports jackets, leather jackets, Rainforest winter jackets as well as dress pants, a variety of scarves and other accessories including Tilley hats. Keith Cormier, a long-time employee of Robert Mansour’s with over 30 years of men’s wear experience says that Mansours and its employees (including Gary O’Blenis), prides itself on “outstanding customer service that goes above and beyond the means,” including on-site alterations and sizes up to 5XL. Robert Mansour adds that “if we don’t have it, we’ll do our best to order it in for you.” When Theo Mansour was 84, he forecasted that “the store (Mansours) will still be a solid fixture in the Amherst downtown by the year 2024.” Based on the continued commitment of Robert Mansour and his employees to quality, service and adaptation, Mansours is likely to remain an integral part of Amherst’s downtown merchants well beyond 2024! Watch for Mansours new website, now under construction. • Suits • Coats • Jackets • Pants • Sweatshirts • Jeans • Accessories Regular • Oversize • Tall Step into Comfort & Style with Shoes & Boots from... OPEN Mon-Thurs 9-5 Fri 9-8 Sat 9-5 27 Church St., Amherst 902.667.8577 4611475 w w w. a m h e r s t d a i l y. c o m SMALL BUSINESS WEEK 2010 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 5 How small firms can tap into global supply chains The potential that awaits may come as a surprise to some business people Think your company is too small to join a big multinational’s supply chain? Heads up: seems they need small companies as much as you need them. “The reality is that larger corporations are looking to partner with small, specialized companies,” says Andrew Richardson, President of fast-growing Targray Technology International Inc., a single source supplier of raw materials to the photovoltaic and solar cell industries. “Smaller companies have the niche products, fast turnaround times and close customer relationships that multinationals need to stay innovative and competitive.” Montreal-based Targray is a case in point. Some of the world’s leading solar cell manufacturers rely exclusively on Targray to provide the state-of-the-art products and solutions that enable them to make cells for solar panels at the lowest possible cost per watt. The same goes for major electronics makers such as Sony and JVC, which use Targray’s materials to produce CDs, DVDs and Blu-ray discs. It’s a safe bet that at least half of the CDs and DVDs in your home contain material provided by Targray, which employs about 100 people and has annual sales of more than US $100 million. With the U.S. economy recovering slowly, a growing number of smaller Canadian companies are tapping into global supply chains as a way to expand sales, particularly in emerging markets such as India, China and Brazil. “We’re seeing double-digit growth in some of these emerging economies because of economic development and a rising middle class,” says Jérôme Nycz, Vice President, Strategy & Enterprise Risk Management at the Business Development Bank of Canada (BDC). “This represents a tremendous growth opportunity for Canadian firms.” But before seeking out a partnership with a multinational, here’s a quick primer on what to expect. Think reliability: Multinationals need reliable suppliers that measure up in terms of quality, price and delivery. One misstep from a supplier can have devastating ripple effects throughout the entire supply chain. The result is that many multinationals are shifting from short-term transaction-based relationships to long-term collaborative partnerships with smaller suppliers, according to a recent report prepared by the Conference Board of Canada for BDC. At the same time, multinationals are being more selective about their suppliers. Nycz says large companies want to know their supplier is financially stable, complies with relevant standards and certifications and can scale up production to meet demand. “A benefit of this rigorous vetting process is that all partners in the supply chain become more competitive,” he notes. Planning is paramount: Companies need a well thought-out plan that assesses your capabilities and how they contribute to building a resilient and flexible supply chain. Treat supply chain management as a core element of your business strategy, adopting best practices and developing the requisite skills in your organization. As part of your planning, expect to share more risk and more responsibility with your supply chain partners, such as accepting longer payment terms or sharing the research and development costs. “What large companies are saying is, ‘we have a problem and we need it solved’,” says Jayson Myers, President and CEO of Canadian Manufacturers & Exporters. “It’s a reflection that no one large company has all of the R&D, the intellectual property or even the idea. It’s counting on smaller suppliers to come up with these solutions.” Providing those solutions will also require up-to-date information communications technologies, says Myers, which can help companies respond quickly when a customer makes changes to a design, delivery or price. As well, global buyers need integrated backend systems and automated processes that can be monitored online by all participants in the supply chain. “Global buyers want to be able to see up and down the supply chain to make sure the inventory is available and the project is on schedule,” Nycz says. Partner with a domestic exporter: Too often small companies lack the resources and the expertise required to do business in a foreign market. Myers recommends partnering with a Canadian company already embedded in a global supply chain. “This also serves the needs of the multinational, which doesn’t want to be handpicking parts of a solution from hundreds of individual suppliers,” says Myers. “They want fewer suppliers providing full turnkey solutions.” Put feet on the ground: The best way to understand your market, stay competitive and build intimate supplychain relationships is to follow your customers to wherever they are located. Targray’s Richardson says his company has faced increased competition from local suppliers with warehouses near their customer. They speak the language and understand the business culture in that market. “If you’re going to be a successful supplier to that marketplace you have to follow your customers to that emerging market,” says Richardson, whose company has 19 offices in 15 countries, including Mexico, China, India and Europe. Open your books: Transparency is becoming the new norm in global supply chains. Be prepared to provide financial statements, a breakdown of your costing and details on your suppliers. Protect your interests: All companies are vulnerable when customers fail to pay their bills. To protect your firm, Richardson says companies should have their receivables insured and use letters of credit – a standard instrument for international trade transactions to ensure exporters get paid what they’re promised. Seek advice: Before going global, take the time to prepare yourself by getting advice from experienced, knowledgeable sources in Canada. This can ease the often arduous tasks of getting started, making connections and understanding laws and regulations in other countries. 6/ Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Sharon’s Closet QUALITY USED CLOTHING FOR THE WHOLE FAMILY We have sizes 0 to 5X for Men & Women Everything is hung up and sorted by size and colour. Hours: Mon, Tues., Wed & Sat. 9-5 Thurs. & Fri. 9-8:30 16 Church Street, Amherst 667-4588 Let Me Find A Vehicle... Thats Right For You!! Welcome to Amherst’s Source for great Vehicle Value! Let me show you the Jim Henwood difference:. • Premium warranty packages (including our all new 24 month unlimited mileage powertrain warranty), • A 150 point bumper to bumper inspection (provided by our dedicated service centre), We keep our overhead costs low so you can save $$$$$ also Taylor Jayne Auto Detailing at the Same location • Undercoating • Vehicle Cleaning & Waxing • • Paintless Dent Removal • We Pick Up/Deliver • • Authorized Rust Check Dealer • 4610116 Over 35 Years Experience in the Auto Industry [email protected] Jim Henwood 128 Victoria St. Amherst 660-3031 SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m 7 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 Don’t lose track of your company’s cash Cash-flow management is at the heart of every business, and that’s doubly true in the rough and tumble world of retailing. Here, the line between liquidity and bankruptcy can be razor thin. Just ask Alexandre Bastide, President of Underworld Skateboard. The young entrepreneur opened his first store in Montreal in 1995 when he was just 19, and since then has seen many of his competitors close shop. The reasons were all too common, Bastide says. “No business plan, buying without a budget, buying too much inventory,” says Bastide, whose company sells skateboards, accessories and apparel. “Heck, I wasn’t much better prepared when I started. I relied on my instinct, not a budget, for my first few years. It worked, but I was fortunate.” Bastide has since opened a second store in Vancouver and is now evangelical about managing cash flow. He says he’s had little choice at a time of demanding suppliers, extra-cautious bankers and intense competition from big-box stores. One of his key strategies is to develop excellent relationships with suppliers – a prerequisite for negotiating better payment terms during cash-crunch periods. The observation that cash is king in business is hardly new. That’s supposed to be Business 101 stuff. Indeed, you can Google “cash flow management” and within the 367,000 results you will find lots of sound, practical advice on all your cash flow problems. Then again, maybe not. “All that information won’t do your company much good if you don’t understand how money flows in and out of your specific business,” cautions Edmée Métivier, Executive Vice Tips for building your cash flow • Develop a cash-flow planner and track cash throughout the month • Closely monitor financial statements • Build good relationships with customers and suppliers • Collect payments faster and pursue late bills • Focus on inventory management and product offerings • Use debt, not working capital, to finance fixed assets • Use a line of credit, or your own money, to increase your working capital • Refinance your fixed assets • Cut waste and streamline operations • Get external advice President, Financing and Consulting, at the Business Development Bank of Canada (BDC). “There are a lot of recipes out there for managing cash flow, but where too many entrepreneurs fail is in understanding how to adapt those recipes to fit their particular business.” As a first step, Métivier says companies need to understand and embrace three principles of cash flow: 1. Understand how cash flows in and out of your company, and how that fluctuates throughout the year. 2. Establish, and continuously update, a 12month cash flow projection. Think of this forecast as an early warning system that will help you have enough cash on hand to ride out slow periods. 3. If you don’t understand 1 and 2, get expert advice. Your business depends on it. Put simply, positive cash flow means having more money flowing into your business than flowing out. Business 101 stuff for sure, yet not having enough cash on hand to pay bills is still one of the most common reasons companies fail. “There are some basics of business that you just can’t miss, and unfortunately too many people do,” says Peter Brown, National Leader, Private Company Services at Deloitte. Brown stresses that no company is immune from the impact of a recession or a fluctuating Canadian dollar. But for most businesses, cash flow is generally predictable. “It’s important to monitor the key indicators in your business – things like your bank account balance, accounts receivable turnover, inventory turnover and sales growth,” he says. “Paying close attention to these metrics on a daily basis will help predict whether your company will have a cash issue or not.” There are practical ways to prepare for cyclical cash shortages. Métivier says companies can, for example, offer customers discounts for paying invoices early. Taking out a line of credit or term loan is another option. But don’t knock on your banker’s door when your company is bleeding red ink, Métivier stresses. “Approach them when your balance sheet looks strong.” One common mistake companies make is using their working capital to pay for longterm investments, such as new equipment, facility expansions or moving into new markets. You’re better off using debt to finance these projects, or refinancing fixed assets to free up capital, Métivier says. Bastide financed his Vancouver expansion with a loan from BDC, a loan from his landlord and a personal line of credit. He also sought expert advice, something too many entrepreneurs are either too proud or too frugal to do. “Entrepreneurs are very proud people, and many believe, particularly when they start up, that they can handle everything themselves,” Métivier says. “Don’t be afraid of a little humility – talk to an accountant or a consultant. Both you and your business will be stronger for it.” Co-op Countr y Store... Stronger Than Ever!! Dave Helm stands outside the Co-op Country Store in Amherst AMHERST - Located at 17 Lawrence Street in Amherst manager Dawn Helm of Co-op Country Store wants to let her customers know that even though the gas bar has closed the store is still there and stronger than ever. “We take care of farm supplies, pet and livestock needs, work clothing, horse and tack and animal health products,” Helm said. Last Spring the store also had a contest and gave away free horse feed for a year, along with other great horse supplies (valued at over $1,200). “This fall we are giving away free pet food for a year to six lucky Atlantic Canadians, also this Fall we are giving away 1,000 air miles to one lucky customer.” Helm also said the Co-op Country Store has been a part of Atlantic Co-op Country Stores since 1999. “On September 2 there was a corn boil supporting local producers. All across Canada, Co-ops were encouraging people to “Eat local” foods. The Co-op’s of Atlantic Canada are proud to support our local products, produce and support our local communities and charities. Our Co-op system has donated over 1 million dollars to the IWK Children’s Hospital. We are Atlantic Canadians, working for & helping Atlantic Canadians! Amherst Country Store supports and participates in many community events. The manager explained that the store also has a pet rescue program where proceeds from the sale of pet food goes into a pet rescue fund and the amount is given out four times a year to help local pet rescue organizations to help them find homes for pets in need. Helm is offering the public to bring along this ad with them the next time they come in to the Co-op Country Store located at 17 Lawrence Street in Amherst and their name will be entered into a draw for a $50 gift certificate that can be used at any Atlantic Co-op Country Store. 4616170 8 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m Beware of shortcuts when it comes to green marketing It’s never been a better time to promote your company’s “green” creGreen Marketing Tips dentials. In fact, for many industries it’s become a prerequisite for • Demand for green products is growing but attracting and retaining customers, doesn’t guarantee success. employees and suppliers. • Green products must be able to compete with But beware: Consumers have conventional products. already become quite adept at spot• Be careful not to expose yourself to greenting questionable green marketing washing charges. claims and won’t hesitate to out • Support your green claims with independent your misdeeds through social netcertification. working sites like Facebook and • Not all products are appropriate for green Twitter. marketing—choose carefully. “You can get the word out for • You don’t have to be completely green, as long virtually no money and instantaas you can show commitment. neously through social networking, • Green practices are good business in and of and that puts the onus on compathemselves and enhance the company’s nies to be more transparent and image. more honest,” says Jed Goldberg, President of Earth Day Canada. “Those that aren’t will be struggling works with partners to offer a training, software with damage control.” A recent study by the Conference Board of and technical support program that is organCanada predicts that green corporate and ized and priced to fit into small business owners’ marketing strategies will be the most impor- do-it-yourself ethic. It recently partnered with tant source of competitive advantage for com- BDC Consulting on a new “Lean and Green” panies in the future. At the same time, the pilot program that will help companies incorporeport warns that consumers have become rate ‘lean’ thinking and environmentally sound strategies into their operations. sceptical of the term “green.” “We emphasize the business case for To avoid even the perception of greenwashing, the Conference Board study says compa- reducing carbon: that cutting emissions is not nies should partner with credible organiza- separate, but directly related to cutting operations or, where possible, seek quality certifica- tional costs of doing business, whether you’re tions which offer concrete, measurable per- travelling for business, delivering product, running a facility, or choosing your suppliers,” formance standards. There are a growing number of companies Climate Smart President Elizabeth Sheehan and organizations that will help small compa- says. One of its trainees, Sunrise Soya, installed a nies assess their environmental footprint and boiler economizer at its tofu manufacturing recommend ways to reduce it. Climate Smart Businesses of Vancouver facility in Vancouver to capture and re-use waste heat. Combined with other process changes identified in the course of its greenhouse gas reduction program, the company expects to save up to $22,000 annually in natural gas costs. Adding meat to your green message Goldberg cringes when companies make false, confusing or meaningless claims in an effort to attract customers with marketing fluff rather than sincere efforts at environmental sustainability. He recalls the aerosol product claiming to be CFC-free, an ozone-depleting chemical that was banned over 20 years ago. Then came the “green” disposable plastic lighters. “Canada doesn’t have many legal or regulatory constraints on companies that are greenwashing, so it’s pretty much buyer beware,” says Goldberg, whose non-profit organization has been on the frontlines of educating consumers about greenwashing. Michel Bergeron, Vice President, Corporate Relations at the Business Development Bank of Canada (BDC), says it’s not only customers that companies should worry about alienating. Greenwashing can also tarnish your credibility with suppliers. For example, an increasing number of large retailers now require their suppliers to measure the environmental impact of their goods as part of a new green labelling program, akin to nutritional labels on food. Not living up to your environmental claims could also trigger a backlash from employees, and diminish your company’s ability to hire and retain top talent. Bergeron says human resources considerations were among the main drivers behind BDC’s decision to ramp up its environmental practices. “What we’re seeing among our employees, is that corporate social responsibility is important to them,” says Bergeron. “If your company doesn’t measure up, they’ll often look elsewhere.” Bergeron says the first step to a truly green marketing strategy is to understand the environmental impact of your activities. Step two is taking action to reduce that impact. Step three: tell your story. “Be sure there is substance and real action behind your message. A reputation takes many years to build, but it can be lost in minutes.” We’ve got you covered in Cumberland County! Amherst In 1934, Charles Ernest Harrison started a sawmill in Harrison Settlement, N.S. This small business has gradually developed into a Saw Mill, Planning Mill and Dry Kiln in Parrsboro as well as three building supply Retail Outlets in Parrsboro, Amherst and Pugwash. Ernest brought his three sons into the business early on and now there are several Harrisons working in all aspects of the company. Needless to say it is a family business and as well a community minded business and we try to do our part through donations to various organizations. As with any business change is necessary in order to continue growing and our most recent endeavor has been to rebuild the Pugwash location which is scheduled to be open by May 1, 2008. The key to Harrison's longevity are their long time and dedicated employees who make it their number one priority to give the best customer service possible. When you come to Harrisons Building Center we feel very confident in walking you through the steps to achieving your finished project whether it's the home of your dreams or a new backyard deck. We have qualified staff who can first design your project, quote the materials required and then deliver them to the site. So drop in and see us soon. HARRISON'S Parrsboro Pugwash Amherst 902.667.3306 Parrsbro 902.254.3306 Pugwash 902.243.3306 4611686 Tuesday, October 19, 2010 / 9 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 BEST PRODUCTS AT THE BEST PRICE! • Quality Windows & Doors • Factory-Direct Savings • Free Estimates 37 YEARS IN BUSINESS Maximum Energy Star rating on all windows 19 Douglas Ave., Amherst 667-5127 3915393 Product Heading The Town of Amherst salutes our small businesses and the valuable contribution they make to our community. Please support your friends and neighbors who have chosen to make Amherst their home for work and play. Support Small Business Week! Town of Amherst 5 Ratchford Street 667-3352 www.amherst.ca 10 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Quality, Service & So Much More Full Service Showroom Large Selection of Purses and Wallets Your Factory Certified, Authorized Dealer We also offer a wide variety of Giftware and Christmas Items. Vintage Stove & Fireplace 25 Newton Ave, Amherst 902-660-4490 www.vintagestove.ca 4610260 The Municipality of Cumberland applauds the dedication and perseverance of Small Business to create economic growth and employment opportunities throughout our County. Your efforts are appreciated. We wish you continued success and growth! Warden, Councillors & Staff of The MUNICIPALITY of CUMBERLAND 3933515 Tuesday, October 19, 2010 / 11 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 You Shine – We Shine You know the slogans and you heard the jingles that stay in your head for days and days. You smile because those crazy bald guys are at it again. Inglis Jewellers may have a reputation for snappy advertisements, but it’s the quality merchandise and excellent customer service that keeps people coming back for more. “We are always trying to find creative ways to bring our product to the forefront,” said Johnston, who co-owns the business with fellow bald boy, Paul Clark. Since it opened in 1991 at 66 Inglis Place in Truro, Inglis Jewellers has done just that. In addition to expanding its Truro location three times, its’ recently opened a new store in downtown Amherst and New Glasgow and is currently looking for a new site in a downtown location near you. Inglis Jewellers carries a large selection of diamonds, gold, and sterling silver jewelry as well as a wide variety of unique giftware. Their selection of quality brand name watches and clocks is among the largest in the Maritimes. “Business has been very good and the people of Truro, New Glasgow, and Amherst along with the surrounding county’s have been very supportive of us.” Greg said. “We like to work in the downtown locations because it goes along with the downtown merchant reputation and the artisan way of life. Inglis Jewellers owner, Greg says when a customer visits their business they are speaking to people who know the products well and are able to make decisions on the spot. “You can walk into any Inglis Jewellers Truro, New Glasgow or Amherst store and speak directly to the owner, manager or employee who will all make the same decsions,” he said. “This is different from a large company that might have a CEO making the decisions from an office in another city. We’re like the small ship, big ship. We take charge and navigate our own course.” Excellent customer service is as important to Greg and Paul. Also important is providing quality products. All of Inglis Jewellers watches, rings, bracelets and necklaces are all sold with 100 percent satisfaction guarantee. Inglis Jewellers also promises not to be undersold. Paul, co-owner of Inglis Jewellers (and a Bald Boy) says Inglis Jewellers is a smaller specialized store run by the Bald boys, which means lower pricing than the chain stores. “We don’t rely on the one shot deal,” he said. “We want our customers to come back for birthdays and anniversaries. We don’t have to make a huge profit margin and most of the customers who come here become our friends.” Inglis Jewellers niche service is its on-site jewellery repair. Goldsmith, Nancy Roy takes pride in her ability to do any jewelry repair needed. Services include chain repairs, ring sizing, claw retipping, stone setting, and reconditioning of any piece. Customers also enjoy taking advantage of our jewelry cleaning and inspection service. Overnight, Roy can transform any piece of jewelry into “like new” condition. “People love the fact that we do on-site repairs and engravings,” Paul said. “At Inglis Jewellers, there’s a no shipping, no-worry situation for the customer who wants to take care of that special piece of “jewellery”.In addition to its three locations customes can order any of the merchandise from Inglis Jewellers online. Home of the Bald Boys Truro 66 INGLIS 897-9955 New Glasgow 202 PROVOST 695-9955 Amherst 91 VICTORIA 660-9955 www.inglisjewellers.ca NEW LOCATION Check it out at www.inglisjewellers.ca or drop by any of our Truro, New Glasgow or Amherst locations because - “when you shine, we shine, too”! 12 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Community Strengths Marketing Project Calling All Future Members: The Amherst & Area Chamber of Commerce is pleased to announce that if you join the Chamber before January 2011 you will not be billed again until March 2012. As a member you are entitled to many special dvantages offered only to Chamber members as well as access to educational programs. You will have a voice in the Chamber who speaks for your concerns and seeks your valuable contributions on issues that affect all of the business community. Randy Smith President Robert Bird Vice President Gwen Kerr Secretary Edith Doyle Treasurer Hollis Barlett Marsha Brenton Peggy Carter Roger Christie Dave McNairn Mike Miller Dave Mosely Anne Newman Kevin Tibbo For more information contact the Chamber office at 667-8186. Membership in the Amherst and Area Chamber of Commerce includes: • An excellent group insurance plan • One year free subscription to Progress magazine • TD merchant services discount rates • Esso direct driver billing program • Access to Chamber and government partnerships and opportunities • Networking, news and business support • Member discounts on payroll services, hotel & hospitality, workshops, seminars and more! Tuesday, October 19, 2010 /1 3 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 The Community Strengths Marketing Project is a Job Creation Partnership sponsored by The Board of Directors for the Amherst and Area Chamber of Commerce, Nova Scotia Community College – Cumberland Campus and the Cumberland Business Development Corporation. This two part project has provided an opportunity for a Membership Service Coordinator, Kim Ripley and an Educational Coordinator, Miranda Wolfe to gain valuable work experience, further enhancing their employability through the development of skills and experience in networking, customer service, information management, report writing and presentations. The project will be a 30 week project concluding April 2011. The mandate for the project is to develop educational programs and skills development opportunities for local business owners/employees through the new Educational Coordinator position. The Membership Service Coordinator will compile information gathered from existing members, identify the strengths and weaknesses of the Chamber, promote the strengths and work with the various partnership agencies available, to develop viable solutions for the weaknesses. The membership service coordinator will solicit new members by promoting the current strengths and existing programs, such as the 3/50 project. The Membership Service Coordinator will also work closely with the Educational Coordinator to showcase the newly developed programs, further enhancing the benefits of being a member of the Amherst and Area Chamber of Commerce. Come say hello during Small Business Week October 18th to 22nd. Kim Ripley, Membership Service Coordinator Joint Creation Partnership; Community Strengths Marketing Project. This exciting new project is an opportunity for which I am truly grateful and I am determined to make it a rewarding project for the Amherst & Area Chamber of Commerce. I have lived most of my life in Amherst, owned a small business, worked for small companies as well as large corporations and actively participated in various volunteer groups within our community. I am proud of Amherst and expect that through this project I can support all Chamber Members and address key issues such as strengths and weakness, areas of improvement, and seeking opportunities. With this project I will make every business in the area aware of the Amherst & Area Chamber of Commerce and the opportunities to create beneficial partnerships, to learn, to be part of a united body and opportunities to develop and implement solutions to the challenges we face as a border community. It is my objective to grow the Amherst & Area Chamber of Commerce in numbers, in strength, and in sheer presence so everyone sees Amherst as the place to live, learn, grow and shop. I look forward to meeting and speaking with all current and new members, discussing solutions, suggestions, and ideas. May my meetings continually grow! Come say hello during Small Business Week October 18th to 22nd. Please feel free to contact me anytime. Kim Ripley Membership Services Coordinator Amherst & Area Chamber of Commerce [email protected] Miranda Wolfe, Chamber Education Coordinator Joint Creation Partnership; Community Strengths Marketing Project. My role is to promote awareness of all the educational opportunities within the community. Also, I will bring to the attention of employers, as well as employees, the educational needs which create barriers for both. Part of my mandate is to create and deliver educational seminars for our membership that they will be able to take back to their jobs and implement right away. Educational Workshops that I am currently taking applications for are: Facebook? Twiter? YouTube? Learn how social media can help your already thriving business. With a simple addition of adding a FaceBook page to your business website, it will increase the people who look at your business world-wide. Hiring & Acquiring Top Talent- Learn smart ways to recruit & retain top talent in your business. Also screening resumes, best interview tactics and how to keep the top candidate working for you in your business. Creating a Successful Website- Learners will, with the help of an instructor, be able to create their own website promoting business. How to Run an Efficient Business Meeting- The name says it all. Should you have any questions or concerns, or maybe even an idea or two for an educational class, don’t hesitate to get in touch with me. Come say hello during Small Business Week October 18th to 22nd. Miranda Wolfe Education Coordinator Amherst & Area Chamber of Commerce [email protected] 4610165 12 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Community Strengths Marketing Project Calling All Future Members: The Amherst & Area Chamber of Commerce is pleased to announce that if you join the Chamber before January 2011 you will not be billed again until March 2012. As a member you are entitled to many special dvantages offered only to Chamber members as well as access to educational programs. You will have a voice in the Chamber who speaks for your concerns and seeks your valuable contributions on issues that affect all of the business community. Randy Smith President Robert Bird Vice President Gwen Kerr Secretary Edith Doyle Treasurer Hollis Barlett Marsha Brenton Peggy Carter Roger Christie Dave McNairn Mike Miller Dave Mosely Anne Newman Kevin Tibbo For more information contact the Chamber office at 667-8186. Membership in the Amherst and Area Chamber of Commerce includes: • An excellent group insurance plan • One year free subscription to Progress magazine • TD merchant services discount rates • Esso direct driver billing program • Access to Chamber and government partnerships and opportunities • Networking, news and business support • Member discounts on payroll services, hotel & hospitality, workshops, seminars and more! Tuesday, October 19, 2010 /1 3 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 The Community Strengths Marketing Project is a Job Creation Partnership sponsored by The Board of Directors for the Amherst and Area Chamber of Commerce, Nova Scotia Community College – Cumberland Campus and the Cumberland Business Development Corporation. This two part project has provided an opportunity for a Membership Service Coordinator, Kim Ripley and an Educational Coordinator, Miranda Wolfe to gain valuable work experience, further enhancing their employability through the development of skills and experience in networking, customer service, information management, report writing and presentations. The project will be a 30 week project concluding April 2011. The mandate for the project is to develop educational programs and skills development opportunities for local business owners/employees through the new Educational Coordinator position. The Membership Service Coordinator will compile information gathered from existing members, identify the strengths and weaknesses of the Chamber, promote the strengths and work with the various partnership agencies available, to develop viable solutions for the weaknesses. The membership service coordinator will solicit new members by promoting the current strengths and existing programs, such as the 3/50 project. The Membership Service Coordinator will also work closely with the Educational Coordinator to showcase the newly developed programs, further enhancing the benefits of being a member of the Amherst and Area Chamber of Commerce. Come say hello during Small Business Week October 18th to 22nd. Kim Ripley, Membership Service Coordinator Joint Creation Partnership; Community Strengths Marketing Project. This exciting new project is an opportunity for which I am truly grateful and I am determined to make it a rewarding project for the Amherst & Area Chamber of Commerce. I have lived most of my life in Amherst, owned a small business, worked for small companies as well as large corporations and actively participated in various volunteer groups within our community. I am proud of Amherst and expect that through this project I can support all Chamber Members and address key issues such as strengths and weakness, areas of improvement, and seeking opportunities. With this project I will make every business in the area aware of the Amherst & Area Chamber of Commerce and the opportunities to create beneficial partnerships, to learn, to be part of a united body and opportunities to develop and implement solutions to the challenges we face as a border community. It is my objective to grow the Amherst & Area Chamber of Commerce in numbers, in strength, and in sheer presence so everyone sees Amherst as the place to live, learn, grow and shop. I look forward to meeting and speaking with all current and new members, discussing solutions, suggestions, and ideas. May my meetings continually grow! Come say hello during Small Business Week October 18th to 22nd. Please feel free to contact me anytime. Kim Ripley Membership Services Coordinator Amherst & Area Chamber of Commerce [email protected] Miranda Wolfe, Chamber Education Coordinator Joint Creation Partnership; Community Strengths Marketing Project. My role is to promote awareness of all the educational opportunities within the community. Also, I will bring to the attention of employers, as well as employees, the educational needs which create barriers for both. Part of my mandate is to create and deliver educational seminars for our membership that they will be able to take back to their jobs and implement right away. Educational Workshops that I am currently taking applications for are: Facebook? Twiter? YouTube? Learn how social media can help your already thriving business. With a simple addition of adding a FaceBook page to your business website, it will increase the people who look at your business world-wide. Hiring & Acquiring Top Talent- Learn smart ways to recruit & retain top talent in your business. Also screening resumes, best interview tactics and how to keep the top candidate working for you in your business. Creating a Successful Website- Learners will, with the help of an instructor, be able to create their own website promoting business. How to Run an Efficient Business Meeting- The name says it all. Should you have any questions or concerns, or maybe even an idea or two for an educational class, don’t hesitate to get in touch with me. Come say hello during Small Business Week October 18th to 22nd. Miranda Wolfe Education Coordinator Amherst & Area Chamber of Commerce [email protected] 4610165 14 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Serving our clients for over 30 years 31 Church St. Amherst 902.667.9339 http://www.atyp.com/jorgensen email: [email protected] We have the knowledge and experience to help you make the most of your finances. Tax Planning & Preparation Accounting & Auditing New Business Start-ups Fax your business card to 902.667.7644 and receive our quarterly tax newsletter 3933416 WINDSHIELDS & ACCESSORIES Insurance Company Authorized *Windshield Repairs *Sunroofs *Remote Car Starters *Hitches *Real Sliders *Nurf Bars *Ground Effects *Custom Cut Mirrors *Boss Plows Salt Spreaders & Dump Boxes *Plexi Glass *Aluminum Entrances *Automatic Door Operators (Aaadm Certified) *Heat Treated Glass (Wood Stoves) *Upholstery *Camper Top Repair & Replacements *Custom Glass Showers *Thermal Plains *Plate Glass (Home & Commercial) *Safety Glass, Tempered Glass & Stained Glass Mon. to Thu. 8 am to 5:30 pm • Fri. 8 am to 5 pm • Sat. By Appointment Only Visa American Express Mastercard Debit 3878600 FREE Mobile Service Locally Owned & Operated 667-9999 9 Industrial Park Drive, Amherst, Nova Scotia Tuesday, October 19, 2010 / 15 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Diana Bacon, Branch Manager We focus on practical approaches that are key to helping your business get bigger, more dynamic, and more profitable. Our Small Business advisors are uniquely equipped to help you tap into your growth potential. We listen to your specific business and personal goals, and work with you to develop a plan to achieve them. Teri Porter, Account Manager Small Business Join the conversation with other business owners like you, and share your ideas at www.getgrowingforbusiness.com/unlocking. Our team of Small Business advisors can help you unlock the growth potential of your business. Get us working for you today. Call today, and get us working for you. Amherst Victoria Street PO Box 278 Amherst, NS 902.667-2526 ®Registered trademark of The Bank of Nova Scotia. 16 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Award-winning Super 8 Hotel continues to flourish Standing, back, left to right: Marney Fletcher, houskeeping; Holly Oderkirk, Front Desk. Sitting, left to right: Vicki Cormier, Executive Housekeeping: Miranda Laundry, Housekeeping Supervisor; Ted MacLeod, Maintenance; Sheryl Ross, Housekeeping, Janalayn Smith,General Manager. Located at 40 Lord Drive Amherst just off TCH Exit 4, the award-winning Super 8 Hotel continues to flourish while providing increased and improved services to its hotel guests and members of the general public alike, “the perfect blend of traditional quality and modern convenience,” says Janalyn Smith, the 2009 Northern Region Super 8 General Manager of the year; the Northern Region encompasses 850 Super 8 Hotels throughout Canada and the United States. In the six plus years that Super 8 has been in Amherst, it has garnered five major hotel industry accolades. In addition to the aforementioned GM of the Year Award earned by Amherst Super 8 GM Janalyn Smith, the Pacrim Hospitality Management Company subsidiary Super 8 has also been awarded three Top 8 Awards out of 2,100 Super 8s across North America (as of October 2010, there were 2,400 Super 8 Hotel locations across the continent) from 2005 through 2007 inclusive as well as the 2004-2005 Pineapple Award for Hospitality. Among the high-quality amenities that the Amherst Super 8 staff of 15 offers its guests (50 rooms, smoking or non smoking, wheel chair accessible) include: a free SuperStart Breakfast; free high-speed/wireless internet in each room; junior and jacuzzi suites as well as a hairdryer, coffeemaker, fridge and a microwave in each room; children under the age of 17 stay free when accompanied by a parent or guardian. Hotel guests and members of the general public alike are afforded access to not only an indoor pool, Spa and 80 foot waterslide, but to a Meeting Facility (the Cumberland Room) as well. The Super 8 Pool Area is open to the public, but it is a good idea to call ahead, to avoid disappointment. Pool “Punch” Passes are available to non-hotel guests and they never expire. People under 19 need to be accompanied by an adult. The Cumberland Room can be rented out to the public, $125 for a full day and $75 for a half day; catering needs can be provided at a cost and a flat screen TV, VCR and DVD player are available upon request for a charge. For more information about how Super 8 Hotel can fulfill your varied needs, please call (902) 660-8888 today! 4611162 Owners Charley Atkinson (left) and Jim Skidmore show the 2010 Apex in the showroom in at Central Powersport, Yamaha dealer in Springhill. NO BACKSEAT DRIVERS HERE The All-new Rhino 700 FI. An all new, 686cc, fuel-injected engine has more seamless throttle response and superior cold-weather starting. 4-wheel disc brakes offer better stopping power and side by side seating improves the ride for your passenger. With a 181 kg cargo bed, the Rhino has everything you need for work or play and goes anywhere an ATV can. Central Powersport 13 Junction Road Springhill, NS B0M 1X0 , 902-597-3511 Always wear an approved helmet, eye protection, protective riding gear and seat belt. Do not drink or take drugs and operate. Read your owner’s manual. Operate safely and respect the environment. Avoid excessive speed. Yamaha Motor Canada Ltd. encourages all operators to enroll in a recognized off-road vehicle safety training course. This vehicle is intended to be operated by persons 16 years of age or older. Check vehicle use restrictions for your riding areas before using. All information, specifications and appearance of the Yamaha Rhino 660 shown here are subject to change without notice. SPRINGHILL - Central Powersport, Yamaha dealer located at 13 Junction Road in Springhill has been taking care of Cumberland County residents on and off road needs from motorcycles to ATV’s to side by side Rhino units, snowmobiles and much more for the past five years. In 2009 Atkinson received the Springhill and Area Chamber of Commerce’s Business Person of the Year Award for the many years the Atkinson family has been in business, taking care of the needs of Cumberland County residents. Central Powersport also has generators, power saws, trimmers, clothing and accessories along with service and repairs to all makes of snowmobiles, ATV’s, motorcycles and power products. Drop in to Central Powersport and check out their monthly specials which for the month of October are tires and accessories. Central Powersport is open Monday to Friday 9am to 5pm and Saturday’s from 9am to 1pm. Drop in to 13 Junction Road, call 597-3511, see them online at www.centralpowersport.com or email to [email protected] 4611184 w w w. a m h e r s t d a i l y. c o m SMALL BUSINESS WEEK 2010 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 17 THE INNOVATION CHALLENGE Small firms hold the key to Canada’s future prosperity Mobile air compressors don’t seem like a product that would be ripe for innovation. After all, they’ve been a staple of the construction industry for decades where they’re used to power tools such as nail guns and jackhammers. But there was a problem. Compressors were so heavy and bulky that they needed to be towed behind a truck. That’s where Vancouver Island’s VMAC came up with a better idea. That idea revolutionized the mobile compressor industry and created a robust international business for VMAC. The company developed a rotary screw compressor technology in the late 1990s that made air compressors lighter, more powerful and compact enough to fit under the hood of a truck. “There weren’t a lot of folks pushing the envelope of this technology,” says Jim Hogan, President and co-founder of VMAC. “They were either complacent or not technically savvy enough. So we took advantage of that opportunity.” Today, VMAC’s full line of compressors and systems can be found in thousands of vehicles worldwide. And with 10 of its 70 employees focused on R&D, the new products, improvements and efficiencies keep coming. The company, which does most of its design, engineering and manufacturing at a three-hectare facility in Nanaimo, has won multiple awards for its manufacturing excellence and business savvy. VMAC (Vehicle Mounted Air Compressors) is among the thousands of Canadian companies that are developing new products or improving existing technologies, processes, designs and marketing to solve problems and reach new customers. Now, the challenge is to persuade thousands more – particularly small- and medium-sized businesses – to do the same. “To stay competitive these days, entrepreneurs should invest in their capacity to innovate,” says Jean-René Halde, President and CEO of the Business Development Bank of Canada. “In other words, they should invest in things that enable them to constantly improve their products and services, and how they produce them. An investment in information and communication technologies is a good place to start.” “Innovation can also mean, for example, improving processes to cut costs and taking that money to buy a new piece of equipment. Or trying a new marketing idea.” The latter is just what VMAC has done. You wouldn’t expect a manufacturer of air compressors to go hog-wild with Internet marketing. Yet, not only is VMAC on Twitter and Facebook, it has also developed a series of ninja spy movies for YouTube as a way of generating customer interest in the launch of a new technology. Investing in equipment is a good start A report card released earlier this year by the Conference Board of Canada gave Canada a D for innovation, ranking the country 14th among 17 industrialized nations. The grade reflects inadequate levels of R&D and invest- ment in capital assets, such as property, machinery and information and communications technologies. “Companies that invest cleverly in capital assets reap the benefits in terms of higher productivity, innovation and competitiveness,” says Conference Board President Anne Golden. Canada’s D rating was also based on its ability to turn R&D advances into moneymaking products and services. “There’s a lack of savvy in terms of the marketplace and a failure to commercialize new products and services to the same extent as other countries,” Golden says. “We need to boost our ambition, individually and collectively.” It’s not just Canada’s competitors in developed countries that are embracing innovation. Halde notes that emerging markets such as China and India are innovating at break-neck speeds. He describes this as a “terrible threat” for Canada. “The world is turning up the heat on us,” he says. “Other countries are becoming more competitive and more productive and we’re not noticing it yet. Companies can’t afford to wait until their markets have disappeared.” While there is no magic bullet to solving Canada’s lagging innovation performance, there are reasons for optimism. Golden says the operating environment in Canada is becoming more favourable for small companies. This includes improved local, provincial “Innovation can also mean, for example, improving processes to cut costs and taking that money to buy a new piece of equipment.” and national policies on a series of fronts such as taxation, regulation, education, infrastructure and intellectual property protection. “Our tax policies have undergone quite a bit of reform in the last decade and they’re creating a more positive environment for business to succeed,” she says. “Canada’s image internationally is also good right now as a result of our sound banking regulations and financial success.” While government policies help, Halde says that the greatest source of innovation will always be business leaders with a sustained commitment to doing things better and a willingness to seize opportunities. “I believe the fundamental challenge Canada faces is one of mindset,” says Halde. “Companies of all sizes must understand that their company’s competitiveness depends on their capacity to innovate and to adjust their investment decisions accordingly. Embrace risk-taking and aim higher. Aim for the top.” Such was the case at VMAC, which was founded by Hogan and Tony Menard, both engineers who were determined to deliver reliable, high performance products that are lightweight, compact and durable. Constantly changing truck designs keep VMAC on its toes, sometimes with only a few weeks’ notice to adapt their compressor to fit into smaller engine compartments. “I’ve developed my own philosophy about innovation,” says Hogan. “It may sound corny, but you have to think you’re smart and try things. “If you don’t, your competitors eventually will. The prize goes to the people with the guts to try.” 4610334 18 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Helping Clients on Their Wellness Journey AMHERST - About a year ago Yvonne Sauveur decided it was time for a change. She went to Simply For Life because she wanted to lose a few pounds and by working with the professionals at Damaris Spa and Wellness Centre she has undergone an amazing transformation. "When I look at those photos I can't believe how much I have changed, I'm completely amazed," Sauveur said as she looked over before and after photos. “I've lost weight and I feel much better about myself. I'm not afraid to look in the mirror anymore." Sauveur's story is just one of several from clients of the spa and wellness centre on Church Street in downtown Amherst. The centre, that opened in its location earlier this year, strives to provide its clients with treatments to enhance their natural beauty both inside and out. For Sauveur that included a total makeover with hair treatment and new makeup. "I went from a Size 12 to a Size 8," she said, beaming with pride at her accomplishment. While on her wellness journey, she received Triniti skin laser treatments that rejuvenated and tightened her skin while also treating wrinkles. She had began using Aveda skin care products at home. She also had restylane dermal fillers and botox treatments. Sauveur is not quite done yet, she is also working on quitting smoking. Damaris Spa offers traditional spa services including manicures, pedicures, facials and massage therapy. It’s also worth noting that therapeutic massages are covered through most private health insurance plans. Botox and dermal fillers are provided by our on staff physician, Dr. McCrossin. There are also numerous skin laser treatments available to address many common skin concerns such as age spots, rosacea, wrinkles, veins and unwanted hair. Damaris is an Aveda concept spa and retails Aveda body care, skin care, hair products and the Aveda makeup line. Private counselling services are available through three different counsellors. Counselling is available to help clients deal with stress, parenting and marriage counselling. This is paid for by most employee assistance programs. Preventative health services include pap smear screening clinics every Thursday and soon it will have the flu vaccine available to anyone who requires it. Wellness workshops are starting next week. The first is called Money & Your Health and the second is on meditation. It also has spiritual books for sale. Damaris Spa & Wellness Centre can support you to make the changes you want in your life that will lead to a healthier you; inside and out. 902.660.3030 16 Church Street. Amherst, NS www.damarisspa.com www.AVEDA.com Dr. Anthony Robichaud, Chiropractor, B.Sc.,D.C. Health Through Chiropractic 4611699 A chiropractor can help you find and correct spinal problems, to help restore healthy tissue in the entire body Amherst Chiropractic www.amherstchiropractic.ca 125 Victoria Street, Amherst 660-9355 (WELL) • • • • No Referral Necessary X-Ray Facilities on Site Gentle Techniques New Patients Welcome 3915406 The life of your organs depends on the movement of your spine. FACT: When your spine doesn’t move properly, your inside organs (viscera) do not function normally. This does not mean you are in pain. When joints in the spine do not move normally, a cascade effect causes a barrage of cell damage. This in turn sends nerve messages that cause pain and lower the body’s ability to function. If you have a nonmoving spinal joint, your organs are suffering and you most likely don’t even know it, because only 10% of these nerve messages ever make it to the brain where we feel pain. The other 90% go directly to your internal organs. Your chiropractor can help you find and correct spinal problems, to help restore healthy tissue in the entire body. Some of the most common problems that chiropractors have had great success with are: Neck and back, headaches, leg pain, sciatica, loss of energy, foot and knee pain, hypertension, hip and pelvic pain, bladder and bowel dysfunction, shoulder problems, arm and hand numbness, scoliosis and osteoarthritis. At Amherst Chiropractic, many patients are not in pain, although they still have spinal problems. They want to improve their health, and understand that chiropractic treatments are a preventive measure. At Amherst Chiropractic, we do an examination and take x-rays before offering recommendations. Anyone is welcome to visit Amherst Chiropractic and no referral is necessary to see a chiropractor. SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 19 Experts reveal basic rules for successful online marketing Any company with a computer and access to the Internet can set up a website, blog or Facebook page. But that’s just the beginning. There are a few basic rules you should consider before taking your marketing campaign online. Rule No. 1—Don’t just use your website to sell people stuff. Build a relationship with your customers. This was an easy rule to follow for Petra Cooper, founder and President of Fifth Town Artisan Cheese Company, a niche producer of fine handmade cheese. Since it takes several years to ripen cheese, Cooper decided to use the time to launch a website where people could learn about her plans to launch an environmentally sustainable cheese business. The strategy paid off. When Fifth Town eventually did open its doors near Picton, Ontario in 2008, she had hundreds of committed followers and eager customers. Today her business generates 50 to 60% of its retail traffic from her website, Facebook page, Twitter feed and YouTube videos. “The website helped us build brand awareness from the start,” she says. “As a result, when we started selling cheese we already had well established relationships with lots of prospective customers.” Rule No. 2—Offer cool, free content To develop value-added online content, start with a marketing strategy that reflects your customers’ needs and challenges. Include an inventory of your company’s internal resources and knowledge and how they can be shared online to help customers. “Don’t always focus on how great your company or your products are,” says Dmitry Buterin, co-founder and President of Toronto web developer Bonasource Inc. “Instead, come up with a white paper that explains how to tackle a business challenge, for example. By being educational, factual and broader than your company or product, you give potential customers the information they need to make an informed decision.” Bonasource runs a blog at www.wildapricot.com that offers advice and insights for non-profit organizations, associations and clubs that use, or might use, the company’s online membership software. “Not only does it serve our existing customers, it also generates direct leads to our product website,” Buterin says. Barry Ellison, National Director, Marketing, at the Business Development Bank of Canada (BDC), says companies can also offer free diagnostic software or other online tools that help customers manage activities such as their hiring process or business planning. To see some examples of online tools, visit BDC’s new Advice Centre at www.bdc.ca. Whatever you offer, Ellison cautions, should be quick and easy to find, understand and use. Since a picture is worth a thousand words, try turning your product fact sheet and client testimonials into short videos, or post funny videos. “If you’re lucky, they’ll go viral and be seen by thousands of prospective customers,” Ellison says. “It’s all about getting your brand and image out there and having people see it over again and again. The goal is to keep your company top of mind with consumers.” Rule No. 3—“Open your kimono” Transparency is a cornerstone of Fifth Town’s Internet marketing strategy. Its website lists the local farmers who provide the milk as well as details on its green business practices, including waste management (a bio-wetland), energy use (geo-thermal) and packaging (no plastic). Buterin says this “open your kimono” approach is what’s needed to connect with savvy and critical consumers. By sharing your best practices and providing people with interesting and useful content—including e-newsletters, online videos and blogs—you can establish your company as an expert in your field. “Good salespeople do not call you at home; do not attack you with a sales offer right away,” Buterin says. “Instead, they find a way to connect with you, build rapport and trust.” Rule No. 4—Know what they’re saying about you Companies shouldn’t just broadcast to the public. They should monitor what’s being said about them on blogs and social networks and engage people in conversations, both on those sites and in the comments section of their own website and blog. “It’s important to know what they’re saying about you online and be quick to respond,” Ellison says. “It’s all about influencing the conversation and getting your side of the story out there.” Fifth Town’s Cooper uses a service that tracks and measures what people are saying about her company across the social media landscape. When last checked, Fifth Town was getting mentioned online every 19 hours. Rule No. 5—Measure results Buterin says a key part of any marketing strategy is measuring its results. For example, you should be tracking the number of visits to your website, where visitors navigate on the site and what your conversionto-sales rate is. For Cooper, the results she’s seen from her online marketing efforts have made her a true believer. Further evidence came when she saw how many out-of-town people showed up at her rural dairy for a second anniversary party. “It was pouring rain the day of the event and we still attracted more than 300 people, most of whom heard about it through social media,” she says. “It’s simply too powerful a medium for any company to ignore these days.” AMHERST - Applications are now being accepted to Dalma apartments 33- unit apartment building on Spring Street in Amherst. Owned by Marsha and David Allen, the building is pet and children free and is open to the first 12 tenants on October 15. Marsha, a retired teacher, and David, a retired fisherman and electrician, said opening the building has been a dream of theirs for some time. Two units in the complex are handicap accessible. The handicap accessible units are both one-bedroom units with one more one bedroom unit available. Thirty of the units in the complex are two-bedroom. "There is also a common room for tenants to mingle and get to know each other," Marsha said. In addition, the building features many “green” initiatives. "We wanted to do it for the environment mostly," said Allen, while standing in the kitchen of a two-bedroom apartment on the main floor. "Everyone likes to go green. We weighed the income and the expenses for future tenants, and decided to do it." The biggest green aspect of the building is the geothermal heating. "It cost about $250,000 more to install but all the apartments are in-floor hot water heat," he said, adding it will pay for itself in seven years. "Geothermal heating is about 65 to 70 per cent cheaper than baseboard heating." Allen said a lot of the reason why they wanted to install the geothermal heating is for the tenants. Two bedroom units will run at $900 per month, with the one-bedroom units renting for $850. Heat is included in the rent with all other utilities being the tenants responsibility, however, each unit is pre-wired for Internet, television and phone. "Our daughter Lisa Allen will manage the building and Stephen Craig is full-time 24 hour maintenance person," Marsha said. Anyone wishing to pick up an application to rent one of the units can contact Lisa at 661-0911. - 4611206 David and Marsha Allen in the dining room of one of the two-bedroom apartments in the new 33 unit apartment building located at 155 Spring Street in Amherst. 20 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 SMALL BUSINESS WEEK 2010 w w w. a m h e r s t d a i l y. c o m PERSONNEL MATTERS Don’t rush to start hiring again without an action plan I s your company ready to start hiring again now that the economy is recovering? If so, there are a few things small firms should know and do if they want to recruit top talent ahead of their competitors. For starters, if you had to lay off 10 people during the recession, don’t assume you need fill those same 10 positions, says Mary Karamanos, Senior Vice President of Human Resources, Business Development Bank of Canada . “The number of positions isn’t what’s important, it’s coming up with a recruitment plan that identifies the skills, knowledge and experience your organization needs,” says Karamanos. “You may find out that it’s not really 10 you need. Maybe it’s 15 working differently or eight working in areas that are more strategic to your business.” There are also many options that entrepreneurs have. For example, you may want to consider hiring certain employees as short-term contractors or even evaluate the impact of outsourcing certain functions, such as IT or accounting. The demand for part-time positions and flexible schedules is growing among parents of young children, people going to school part-time and retirees looking to work a few days each week. “Businesses need to think outside the box because people are working differently. It’s driven a lot by personal need and want, but it’s good for companies as well. It really opens up the talent pool that’s available,” says Karamanos. A good recruitment plan should assess the skills, capabilities and attitudes your company will need over both the short- and long-term, Tips for recruiting new hires • Develop a recruitment plan that assesses the skills your company needs; • Be clear on job responsibilities and experience/education required; • Look to the United States for talent; • Don’t hire based on your intuition; • Be open to flexible work arrangements; • Be innovative with compensation and rewards; • Understand the different expectations of younger and older workers. says Prof. Daniel Muzyka, Dean of the Sauder School of Business at the University of British Columbia. Companies also shouldn’t try to hire everyone they need at once. “There’s a sequence in which you need people,” says Muzyka. “Be clear in your own mind about what sort of skills you really need first and what can wait.” No doubt, developing a sound recruitment plan takes both time and resources. With both in short supply some small business owners fall into the trap of hiring people too quickly, and based more on intuition than an objective assessment of a candidate’s skills. One small Ottawa company has adopted a very simple mantra for avoiding that trap: “hire slowly.” Stephen Shivkumar, President of Building Blocks Technologies, Inc., says recruitment is one of the most strategic things you do in business. “Small companies, in particular, have to invest the time, otherwise you’ll find yourself swimming upstream. You have to hire the right person for the right job and provide that person with the right training,” says Shivkumar, whose seven-year-old professional development company also works with full-time contractors and more than a dozen course instructors. To increase your chances of attracting that right person, Karamanos says recruitment ads should clearly state the job responsibilities and what kind of experience and education are required. Finding those skilled workers Canadian companies looking for skilled workers may want to turn their attention to the United States, which has suffered much higher unemployment than Canada. This includes the under-employed – people working in positions well below their skill set. “U.S. companies haven’t been as quick as their Canadian counterparts to start hiring again, and that may apply to your competitors as well,” says Muzyka. “Monitor what your competitors south of the border are doing or others who are working in your industry. Their losses could be your gains.” Employers should also recognize that Baby Boomers, Generation Xers and the aptly named “Millennial Generation” each have their own set of expectations and work ethics. “Gen Xers, for example, tend to be more conservative than their parents, which means they may put more emphasis on the value of the pay and benefits package,” says Muzyka. “Millennials, in comparison, have more of a sense of entitlement. They expect to move up the corporate ladder quickly, and if they don’t, may look elsewhere. They may also want more flex work arrangement because lifestyle plays a bigger role.” And lastly, if you’re tapping your competitors for talent there’s a good chance they’re eyeing your top performers as well. There is no shortage of things companies can do to retain employees: training and development, flexible employment and innovative compensations and rewards (e.g., extended vacations and profit sharing). However, such perks will mean little unless employees feel happy and empowered in their jobs. “Through our training and day-to-day operations, we make sure each employee has an opportunity to contribute to the success of the company,” says Shivkumar. “This means listening to them and asking for their thoughts on how to improve a particular process or technology. Valuing your employees motivates them, and that’s just good business sense.” The Is Coming Prepare your car now for the winter season, by UNDERCOATING! Call now to book an appointment! Brad Hoeg’s Winner of the 2009 Young Entrepreneur of the year award NEW LOCATION 26 Albion St., Amherst 660-4000 4610232 Tuesday, October 19, 2010 / 21 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Bargain Bennies Big on Honesty, Service, Quality and Pricing AMHERST - You cannot last 23 years in the Amherst and Area furniture market by accident - you do it by providing customers with what they want most.”The big reason for our success in Amherst is pricing, quality, service and honesty,” Bargain Bennies owner/operator Charlie Rhindress said. “That’s what keeps our dedicated customers coming back.” The foundation of Bargain Bennies success lies in family bonds. Charlie’s wife Judy helps him in the store, while his sons work both in the store and deliver furniture and appliances to customers. “It’s a family-run business,” Rhindress said. “The two boys I have, my son Mark and son-in-law Brian, have been with me for 20 years. Without them it wouldn’t be the business that it is. Customers always talk about the great service they provide.”And my wife, Judy, is a big help in the store,” he added. Bargain Bennies carry top-name appliances such as Whirlpool, Maytag, GE and Hotpoint, and their furniture is Canadian-made.” We carry El-Ran, Deco Rest and A-Class Upholstery furniture,” Rhindress said. “Canadian furniture has always been great. “There’s been so much container stuff the past few years but it’s not the same,” Rhindress added. “With Canadian furniture, if you need a part, you’re in Canada and you can call our dealers in Montreal or Toronto and it’s delivered quickly.” But it’s the bedding at Bargain Bennies that’s the biggest seller. “We’re number one in bedding,” Rhindress said. “Our mattresses and box springs are made by Springwall Chiropractic.” Bargain Bennies owner/operator, Charlie Rhindress, stands in the furniture showroom that has provided customers with bargains since 1988. Bargain Bennies was named the Amherst and Area Chamber of Commerce Business of the Year in 2009. Elwin Henwood, a representative from Springwall Chiropractic mattresses, recently recognized Bargain Bennies for having the highest standard of sales.“Springwall is the only sleep sets that is endorsed by the Canadian and American Chiropractic association,” Rhindress said. And they now sell Dimplex fireplaces. “We just took on a new line of Dimplex fireplaces. They just landed on Friday,” Rhindress said. “So if you’re thinking of warmth for the winter come up and see Bargain Bennies for a fine selection.” Bargain Bennies might look small from the outside, but has a huge selection inside. “We’re not the biggest store in the area but we carry a lot of product,” Rhindress said. “We have a good selection of dining room sets, in store and you can also order from our catalogue and have it withen a week or two.”Bargain Bennies also has furniture for children. Our children’s furniture is upstairs. We have bunk beds, single beds and chest of drawers.” Bargain Bennies received the 2009 Amherst and Area Chamber of Commerce Business of the Year Award. “We’re very proud of the award,” Rhindress said. Bargain Bennies hopes to continue to provide award winning service to their customers for another 23 years. Elwin Henwood, (right) a representative from Springwall Chiropractic mattresses, recently recognized Bargain Bennies for having the highest standard of sales. “Springwall is the only sleep set that is endorsed by the Canadian and American Chiropractic association,” Rhindress said. NEW! In The Box “It’s our dedicated customers that have made us number one,” Rhindress said. “And we will continue to provide them with the best service.” Whirlpool GE Built In Washer & Dryer Dishwasher In The Box 599 $ 00 + Tax In The Box NO TAX 299 $ 00 on all Furniure & Bedding OR 12 Months NIC OAC Your Choice Pub Style 5 Piece Wooden Table Set $695 NO TAX 5 Piece Wooden Round Wooden NO NO Table Set $399 TAX Table Set $449 TAX 6 Piece $ Bedroom Set 795 NO TAX FREE FIREPLACE Micro Fibre & $ Leather Sectional 995 NO TAX With purchase of a Queen Pillow Top No Flip Mattress & Box Spring $995 Bargain Bennies Furniture & Appliances FREE DELIVERY • 21 Albion St, Amherst • 667-4735 $ Leather Reclining Sofa 895 39” Complete $ 00 Bed 349 Reclining Chairs Starting at NO TAX Mattresses Starting at $ 00 149 $ 199 NO TAX Layaway Now for Christmas We will not be undersold Family Owned & Operated in business for 21 years Open Mon-Sat, 9-5:30, Thurs & Fri 9-7 4611267 Items may not be as illustrated 22 / Tuesday, October 19, 2010 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 Helping You Make Your House, Your Home! Jamie Griggs has been supplying Amherst and area residents with their home decorating needs since opening the Home Furniture store in March of 2008. Located at 17 Lawrence Street Griggs deals in brands well known to many households such as Serta, Berkline, Brentwood, Frigidaire, Dimplex and much more. “We sell furniture, mattresses, appliances and accessories including electric fireplaces and additional home decorating products,” Griggs said, adding that decorating consultations are available as well. “Home Hardware has been around for 75 years and the Home Furniture stores for 35 years. Furniture sold at the Amherst Home Furniture location is 80 per cent Canadian manufactured,” Griggs said. Griggs said he loves being a part of the Home Hardware family because Home Hardware stands behind their products and is also the largest furniture retailer in Atlantic Canada. “Home Hardware stores are always involved within the community they serve,” Griggs said, adding this is another reason why the Home furniture store owner is proud to be part of the Home Hardware family. Currently at the Home Furniture store in Amherst participants with the Fibre Arts Festival have hooked rugs, quilts and additional fibre art pieces on display at the furniture store.. “I want people to go Wow when entering the store and with everything on display that’s the response I’ve been hearing,” Griggs said. “Because our products are Canadian manufactured we are able to supply most products within a week, not a lot of retailers can offer Canadian manufactured products,” Griggs said. Home Furniture at 17 Lawrence Street in Amherst is open from Monday – Wednesday 9am – 6pm, Thursday and Friday 9am – 8pm, Saturdays 9am – 5pm and Sunday from 12 noon to 4pm. OR OFF $500 OFF $1000 $50 off any purchase over $500 $100 off any purchase over $1000 Amherst location only. Cannot be combined with any other offers. 1 coupon per person per purchase. Excludes appliances. Helping you make yourHouse,, yourHome H AMHERST A house isn’t yet a home until you make it your own. Visit your local Amherst Home Furniture to experience the unique collections of furniture, lighting and accessories. Enjoy the friendly, knowledgeable ser vice that is the hallmark of the Home Hardware family. 17 Lawrence Street , Amherst , NS. 902 661 0935 6 104 17 Lawrence St urc hS t n St St ria o t Vic Ch Albio PROUD TO BE A CANADIAN COMPANY! HWY Lapl anch e St 4611422 Tuesday, October 19, 2010 / 23 AMH E R ST D A I LY N EW S / S M A L L BU S I N E S S W E E K 2 0 1 0 The Art of Eating Deli & Catering After spending fifteen years abroad Simon Turner decided it was time to move back to Amherst and give back to the community he grew up in. Eager to serve Amherst and area residents Simon opened the Art of Eating Deli and Catering on August 21, 2010. “I’ve always loved to cook ever since I was little,” Simon said adding that his father and sister are both chefs. Simon spent many years in the corporate world and decided it was more of a back to the basics kind of lifestyle he was looking for which led to the opening of the deli. Employing three people, Tracie Mackinnon, Robyn Greeno and Liz McGregor the business owner said the deli has been busy since it opened. Simon has catered small gatherings to large gatherings of more than 300 people. “I do want to stay away from weddings, I will however cater rehearsal dinners,” the caterer said. The Art of Eating is open Monday to Friday, 10am – 5pm and Saturdays from 11am – 3pm. Stop in to the Art of Eating at 82 Church Street in Amherst and check out the homey atmosphere along with the wide variety of deli products offered. To reach Simon you can call 660-9105 or email [email protected]. Stop in or call ahead for made-to-order sandwiches straight from the carving board Sandwiches • Toasties • Soups • Salads • Quality Deli Meats • Local NS & NB Cheeses • Imported Cheeses • Smoothies • Drinks Catering is our Specialty Make a special presentation at your next meeting or event. Our fresh and delicious platters and trays always bring more to the table! 4611724 From Head to Toe Aesthetics for all your aesthetic needs From left; employee Krystal Watts, owner Patricia Ogden LeBlanc and employee Danielle Thompson stand in From Head to Toe Aesthetics where they take care of all your aesthetic needs. A Small Company With Big Ideas. Owner Steve LeBlanc shows one of the homes on display AMHERST - Drop in to From Head to Toe Aesthetics where owner Patricia Ogden LeBlanc, and employees Krystal Watts and Danielle Thompson can take care of all your aesthetic needs from skin care to waxing to massage. Patricia graduated from Jon Raymond Institute in 1984; was the first aesthetician in the Amherst Area and started her own aesthetic business in 1987. Patricia is a certified Yonka skin care technician, certified in Brazilian waxing and is a certified reflexologist. Krystal, graduated in 2005 from Concepts School of Cosmetology joined Patricia at From Head to Toe Aesthetics in May and brought with her the following skills; certified as a general aesthetician and certified in Brazilian waxing. Krystal brings with her three years experience from Kara’s Urban Day Spa in Dartmouth. Patricia also wanted to take the opportunity to introduce Danielle to From Head to Toe Aesthetics. Danielle graduated in 2010 from Concepts School of Cosmetology and brings with her skills as a certified junior aesthetician, effleurage body massage and lymphatic drainage facial massage. All products used at From Head to Toe Aesthetics are Yonka Skin Care, OPI nail care, Allpresan foot care and Artdeco Make-up. Services offered at From Head to Toe Aesthetics are facials, manicures, pedicures, full body waxing, eye lash and brow tinting, make-up and massage. Drop-ins are welcome and there is a promotion for the months of October and November on a Hydralessence facial by Yonka Skin Care. Call From Head to Toe Aesthetics at 660-4988 for details or appointment. AMHERST - Since 2003 Steve LeBlanc and Tranquility Homes have been providing their clients with a wide variety of home styles and designs. “There really is no limit as to what we can do.” We are a small company with big ideas! With the changing times come changes to the products and services that our clients require. Most recently, Kent Homes launched their new “Evergreen” series of homes. They are environmentally friendly homes designed to operate more efficient that any home that we have produced in the past. In todays economy, home buyers are looking for long term savings on the day to day operations of their home and we can provide them with that! In addition, with the changes to the energy code as of January 1st, the homes are better insulated than ever before and the benefits are clear. You can expect your home to be warmer and cost less to heat. The Nova Scotia government has also recently launched their “Performance Plus” program which can provide new homebuilders with a rebate of up to $11.000. They will come and test your home and apply an energuide rating. Rebates are calculated based on your Energuide number. For more information contact Steve at 667-3855 or email [email protected] <mailto:[email protected]> or just visit the website www. tranquilityhomes. From Head to Toe Aesthetics 7 Electric St, Amherst 660-4988 4611637 24 AMH E R ST D A I LY N EW S Tuesday, October 19, 2010 SMALL BUSINESS WEEK 2010 THE WORKFORCE CFIB applauds negotiation of lower EI premium increase OTTAWA After one of the most comprehensive lobbying campaigns in the history of the Canadian Federation of Independent Business (CFIB), the federation applauded the news in September that government will limit the 2011 EI premiums increases to $0.05 for employees and $0.07 for employers, saving employers and employees more than $1 billion in 2011. This is far lower than what was expected to be announced by the Canada Employment Insurance Financing Board (CEIFB) later this year and will be welcome news for many small business owners and their employees that were worried they would be facing far higher EI rates in 2011. “There is no doubt that the worry and frustration expressed by tens of thousands of CFIB business owners and their employees over a maximum increase in EI payroll taxes has been heard by government, “ said Catherine Swift, CFIB’s president & CEO. “While not a complete freeze, we are pleased to see the government take a major step on this critically important issue to help lessen the impact on small businesses and thereby the economy overall,” she added. CFIB’s fierce EI lobbying efforts included meetings with 50 MPs, 10,000 postcards from business owners, 8,000 signatures on petitions from employees and thousands of visits to CFIB’s EI Facebook page, dedicated website and YouTube video. CFIB also welcomed the news that there will be further limits on future EI premium increases and a review of the overall structure of the EI premium setting system. “Having some certainty on what rates to expect in future years and reviewing how EI premium rates can be better managed going forward are also key parts of this announcement,” said Swift. “This is important as we do not want to simply delay future rate hikes, but ensure that the EI system is managed appropriately for the long-term,” concluded Swift. “We also hope that other governments will follow this lead to limit future tax increases and other costs imposed on small businesses. We are concerned that CPP premium increases, workers compensation premium increases, minimum wage increases and other such job destroying measures are currently being contemplated by many governments across Canada,” said Swift. “The precarious state of our present economic recovery demands that governments resist such short-sighted policies.” *As Canada’s largest association of small- and medium-sized businesses, CFIB is Powered by EntrepreneursTM. Established in 1971, CFIB takes direction from more than 107,000 members in every sector nationwide, giving independent business a strong and influential voice at all levels of government and helping to grow the economy.* Source: Canadian Federation of Independent Business website w w w. a m h e r s t d a i l y. c o m Young Entrepreneurs sought for annual awards Do you know some talented and successful young entrepreneurs in central and northern Nova Scotia? If you do, the Business Development Bank of Canada wants to hear about them. The Young Entrepreneur Awards (YEA) recognize the talent and success of Canadian entrepreneurs aged 19 to 35. Ten awards will be given to young entrepreneurs selected on the basis of outstanding business achievement, innovative spirit and community involvement. YEA winners will also be eligible for two special awards presented at a gala, which will take place in Saskatoon, Saskatchewan, on May 3, 2011. More than 350 business people and representatives from BDC, its partners and various levels of government are expected to attend the gala. The YEA nomination period will begin on Oct. 19 during Small Business Week 2010 and will end on Nov. 30, 2010. Eligibility criteria include: - Be a Canadian citizen; - Be between 19 and 35 years of age as of December 31, 2010; - Be a manager and have been actively involved in the company’s daily management for a minimum of two years as of Dec. 31, 2010; • Hold at least 20 per cent of the company’s capital stock. YEA will be given according to the following geographical distribution: New- foundland & Labrador; Prince Edward Island; Nova Scotia; New Brunswick; Quebec; Ontario; Manitoba; Saskatchewan; Alberta & Northwest Territories; British Columbia & Yukon. Last year’s Nova Scotia winners were Bang Gia Dao, Kim Hong Dao, Niem Gia Dao of Talay Thai Restaurant Ltd. In Halifax. Visit www.bdc.ca/yea for more information. Prepare for Success with the Career Resource Centre: According to Career Resource Centre (CRC) Coordinator Jude Weatherbee, local employers have reported that prospective employees are obviously not utilizing the Centre’s services. They come to interviews “inappropriately dressed and unprepared for the interview,” and fail to make a good first impression in the process. Since September of 2000, the Career Resource Centre and its staff of three full-time employees and a career mentor, have been providing job seekers and people currently employed elsewhere “with the tools they need to find the right job for them,” says Jude Weatherbee, who has been with the CRC since December of 2001. Such tools include “career mentoring and direction, internet access for employment and career research, résumé and cover letter preparation; mock interviews and interview techniques; printing and faxing services for résumés; career preparation workshops as well as outreach services available throughout the County.” Jude Weatherbee stresses that “the CRC is not the old HRDC (Human Resources Development Canada) that found job openings for potential employees. Instead, people are encouraged to take a more proactive approach to their job search. The CRC is a “client-based environment providing the information and technology needed to move into the future.” In addition to providing such aforementioned tools and services, “the CRC also offers a variety of Career Development Workshops. These workshops are designed to allow for interactivity and flexibility”. They include “self-assessment, résumé/cover letter writing, networking, communications, interview strategies, workplace success and goal-setting.” The Centre also provides access to 7 local and provincial newspapers from Nova Scotia and New Brunswick; personality testing, aptitude testing, “books, magazines, pamphlets, education information on: literacy, GED, Nova Scotia High School Diploma for Adults, continuing education brochures, post-secondary training, student loan applications, labour market information and business information.” The CRC is “funded by Employment Nova Scotia and sponsored by the Cumberland Regional Economic Development Association (CREDA).” For more information about the CRC, email [email protected] or visit http://amherstcrc.net/; call (902) 667-3638 or toll-free at 1-866-667-2344. Better yet, stop by 35 Church Street, Amherst today! 4611492