2010 Fall Newsletter - Ravenswood Family Health Center
Transcription
2010 Fall Newsletter - Ravenswood Family Health Center
l on ia cti ly ec Se by mi Sp ut ced Fa er d t O ll- du oo en Pu ro sw th C P n l ve ea Ra H Committed to providing the quality Highest of primary health care services Margaret Taylor, former Director of San Mateo County Health Services Sherri Sager, Chief Government Relations Officer at Lucile Packard Children’s Hospital Rose Jacobs Gibson, SMC Board of Supervisors Dr. Cecil Reeves, 1st Chair of Ravenswood Family Health Center Dr. David Druker, former CEO and President of Palo Alto Medical Foundation Maya Altman, CEO, Health Plan of San Mateo Emmett Carson, Ph.D, CEO, Silicon Valley Community Foundation Pat Bresee, former Commissioner, SMC Superior Court "Never doubt that a small group of thoughtful committed citizens can change the world. Indeed, it is the only thing that ever has."— Margaret Mead Dear Friends: M Luisa Buada Chief Executive Officer argaret Mead was right. Looking back on Ravenswood Family Health Center’s nine year history, there are certain people whose avowed commitment to improving access to health care has changed the lives of thousands of underserved and uninsured people in south San Mateo County. Our clinic owes its existence and continuance to these individuals and the organizations they represent. It was the initiative of Margaret Taylor, the former Director of San Mateo County Health Services, who together with Sherri Sager, Chief Government Relations Officer at Lucile Packard Children’s Hospital, San Mateo County Supervisor, Rose Jacobs Gibson, and Dr. Cecil Reeves along with East Palo Alto community leaders that brought the clinic to life in 2001. In 2004, Dr. David Druker, former CEO and President of the Palo Alto Medical Foundation stepped up to reinforce and strengthen our organization with funding from the Foundation and Medical Group to improve data and quality assurance. It is with sincere regret that we acknowledge Dr. Druker’s passing this Spring after a three-year battle with cancer. RFHC has steadily grown in volume and financial capacity through our partnerships with key organizations including the Health Plan of San Mateo led by Maya Altman and the Silicon Valley Community Foundation led by Emmett Carson, Ph.D. Most recently, it has been the leadership of Pat Bresee, former Commissioner, SMC Superior Court and now chair of our newly formed Advisory Council that has introduced RFHC to a broad cross section of influential new supporters to help us accomplish our $19 million dollar capital campaign goal. For the long haul, it’s the steady, consistent day-in-and-day-out commitment that counts. RFHC is fortunate to have on board a committed, talented and capable internal leadership team including our very active and involved Board of Directors. Another one of our invaluable supporters, our founding Board member, Charlesetta Fishman, passed away suddenly this fall. (See a tribute to her on page 2.) We dedicate this publication of our newsletter to these special individuals living and with us still in spirit and to the many of you, unnamed here whose essential contributions year after year insure the continued work of RFHC. In closing, we share with you our hope for peace and blessings of health this coming year. Sincerely, Luisa Buada, RN, MPH Chief Executive Officer Where Healthy Living Takes Flight Ravenswood Family Health Center 1 What we do Ravenswood Family Health Center’s mission is to improve Provide integrated, coordinated primary health care to lowincome and uninsured residents of southeast San Mateo County the health status of the community we serve by providing high quality, culturally competent primary and preventive health care to people of all ages regardless of ability to pay — Mission Statement Board of Directors Melieni Talakai, Chair Julio Garcia, Vice Chair Manuel Arteaga, Treasurer Marcelline Combs, Secretary Joseph Lopez, Parliamentarian Vernal Bailey Senseria Conley Carlota Flores Jonathan Lindeke Gordon Russell Rev. Elisapeta M. Savusa Raymond Mills, Ex Officio Sherri Sager, Ex Officio Integrative Holistic Health Care I t’s one of East Palo Alto’s best kept secrets. Every Saturday morning from 35 to 50 people come to a weekly acupuncture clinic offered to patients of Ravenswood Family Health Center and community residents by Herban Health, a nonprofit based in East Palo Alto. Patients sit with eyes closed and fine thread-like needles in their ears. It’s the relaxation stage of the group session. A quiet calm Advisory Council pervades the room like a low-lying mist over a pond. Patricia Bresee, Chair The tranquility is part of the Maya Altman art of healing associated Greg Avis with this ancient practice. But there is also a scientific Caretha Coleman method behind it drawn Chris Dawes from the thousand year old Greg Gallo cumulative experience of Traditional Chinese MediRose Jacobs Gibson cine (TCM). Dr. Ross Jaffe Herban Health was Dr. Phil Lee founded to make free, lowcost holistic healthcare Dr. Richard Levy available in a group setting John A. Sobrato to those who cannot afford the significant cost of Dr. Frederick St. Goar private care or lack health Jane Williams insurance. The organization is a colhe Federal Office of Management and Budget lective of licensed has ranked health centers one of the ten most practitioners all of effective federal programs. By focusing on whom volunteer prevention, Community health centers save substantial their time. dollars in avoided emergency room visits, medical T treatment and hospitalization. Revenue Donations 5% Federal Grants 24% County Grants 4% Public Health Insurance 49% Foundations 18% Expenses Dental Clinic Operations 5% Medical Clinic Operations 16% 2 Management & General 12% Salaries & Benefits 68% Ravenswood Family Health Center On any given Saturday, there are usually two or three practitioners doing the intake for new patients and tending to the returning patients. 67% return from 3 to 5 times for treatment. Candy is one of the regulars. “I’ve been coming Herban Health co-founder Dyanne Ladine LAc, JD, MBA, MS for over a year,” she says. A paHealth Association when tient of RFHC, it selected two abstracts she came for a medical submitted by Herban Health appointment on a Saturday co-founder Dyanne Ladine and happened upon the acupuncture clinic. She was LAc, JD, MBA, MS. On November 8th, Dyanne pretold that it was free. At the sented two poster sessions time she had been having chronic migraine headaches at the 138th Annual Meeting in Colorado about the and was only getting 3 or efficacy of Herban Health’s 4 hours of sleep a night. model of providing free Acupuncture proved to be holistic healthcare to lowvery effective. “It helps me income residents, including to relax and now I sleep so the homeless and those much better. I go to bed at in recovery. Ravenswood 10 and sleep until 5 in the Family Health Center is one morning.” of four community organizaThe value of acupunctions that Herban Health ture in an integrative approach to western medicine collaborates with to offer the acupuncture clinic. was acknowledged this Concerning its collaboyear by the American Public In Memorium: Charlesetta Fishman T he Board of Directors and the staff of Ravenswood Family Health Center regret the sudden passing of our founding board member Charlesetta Fishman following a stroke. Charlesetta served on our Board for nine years, since its very first session on January 25,2000. She brought an understanding of the city of East Palo Alto where she had resided for over 40 years and played an immensely valuable strategic role in raising awareness and support for RFHC. Charelsetta was a charming woman, humorous, gracious and elegant. She cultivated an exten- Founding Board Member, Charlesetta Fishman, June 5, 1933- Sept. 30, 2010 Primary Medical Care Rising to the Challenge ration with Herban Health, RFHC’s CEO commented, “It’s in the DNA of community health centers to be sensitive to the diverse health care beliefs and practices. Healing and recovery encompass more than traditional medical treatments, involving a view of the whole person. We welcome Herban Health’s partnership with us. Many of our patients seek complementary therapies that support body, mind and spirit such as those offered by Herban Health.” Dyanne Ladine emphasizes the supportive role Herban Health plays. “We think of what we’re doing as a complement to western medicine and we encourage people to follow their doctor’s directives and never advise them to discontinue their medications.” Herban Health also offers a variety of holistic health classes on topics including diabetes, digestive problems, stress reduction, insomnia, children's health, exercise, stopping smoking, losing weight, and high blood pressure. For more information, please visit www.herbanhealthepa.org. sive network of friendships from all walks of life. She loved her friends and they responded in kind by coming to the support of the organization that she so passionately supported. She was a catalyst and left an enduring legacy in the many friends who have become faithful supporters of RFHC . In her memory, RFHC has set up a Friends of Charlesetta Fishman Fund. For information about making a gift in her honor, contact: Aaron Lones, Development Director at (650)617-7828 or [email protected] O ut of 231 applicant organizations, Ravenswood Family Health Center was one of only 6 community health centers in the nation to be awarded a major 3-year grant by HRSA’s Bureau of Health Professions to expand chronic disease prevention and management services through the use of paraprofessional community Health Navigators. RFHC will receive $1,177,881 over three years to implement this work. In such a competitive process, several factors were in our favor. In our multiethnic services area half of the residents live at or below 200% of the federal poverty level and poverty correlates with higher rates of chronic disease. Ravenswood Has a Strong Track Record. “We have a solid foundation to build on,” says Belinda Hernandez, Director of Health Education, Prevention and Behavioral Health Programs. “We spent the past three years developing the framework and the curriculum for our Chronic Disease Prevention Program. But with 2,351 chronic disease patients in 2009 and only 4 Health Navigators on staff, the Chronic Disease Team was outnumbered 500 to 1. Since many of our patients deal with multiple stress factors • Pediatric & Adolescent Medicine • Adult Medicine • Prenatal Care • Screenings & Immunizations • Women’s Health • Referrals to Specialty Care Integrated Behavioral Health Services • Crisis intervention • Short-term Counseling Cooking Demonstration in addition to their chronic disease, they need intensive case management in addition to education. With this grant we will add 6 new Health Navigators and an RN educator over three years.” According to RFHC’s Chronic Disease Manager Will Cerrato, “RFHC is one of the only community health centers in the country that has a trained Health Navigator team solely dedicated to provide outreach, prevention and patient-centered chronic disease management services.” RFHC offers a full complement of chronic disease support services for patients from one-on-one education and case management to group work- shops, cooking demos, Stanford Chronic Disease Self-Management designed training of patients who become peer educators. Convincing patients of the risks is just the start of changing life-long patterns. As Duke University study on changing habits found-- “Many of our repeated behaviors are cued by everyday environments, even though people think they’re making choices all the time.” This is where the seasoned skill of a good coach comes in to play. With this grant, RFHC will introduce a health coaching module developed at UCSF into the training of its team of Health Navigators. Area-wide chronic disease rates (based on San Mateo County-wide averages) for the 11,411 adults below 200% FPL are all higher than comparable county-wide rates for the general population, including rates for diabetes (13.8% versus 8.2%), hypertension (32.3% versus 26.1%), heart disease (6.1% versus 5.2%), asthma (11.1% versus 9.7%) and overweight/obesity (63.3% versus 56.7%). Center for Health Promotion • Chronic Disease Management • Health Education • Health Coverage Enrollment Ravenswood Family Dentistry • Pediatric & Adult Dental • Preventive care Ravenswood Family Health Center - Main Clinic Tel: (650) 330-7400 1798A Bay Road, East Palo Alto, CA 94303 1805 Bay Road, East Palo Alto Getting Chronic Disease patients to fully grasp what their health risks are is the first Ravenswood Family Dentistry challenge. Patients pay attention when they 1807 Bay Rd., East Palo Alto (650) 289-7700 hear that: • Diabetes is the leading cause of new cases of blindness among adults aged 20–74 years. Belle Haven Clinic Tel: (650) 321-0980 100 Terminal Avenue, Menlo Park, CA 94025 • Diabetes is the leading cause of kidney failure, accounting for 44% of new cases • More than 60% of non-traumatic lower- Mobile Clinic limb amputations occur in people with diabetes. • Oral Health Education Center for Health Promotion Chronic Disease Fitness Training night. No yogurt, no cottage cheese, no white bread. And I switched over to vegetables and meats. I got to the point of writing down everything I ate and so I’m able to go back and see what I’ve been doing. I exercise a lot. I ride my bike instead of driving. I even take it on the train to San Francisco and ride all around the city.” As a peer educator, he says, there are two things he want s to know about a fellow patient in the group. “First of • Domestic Violence Counseling • Emergency dental services all, I want them to tell me that they want to live and then we talk about how important it is to set long range goals. Having a long-term goal helps a lot.” He has one that inspires him. “I want to live to see my 2 year old grandson graduate from high school” Peer Educator: William Loveless • Psychiatric Consult • Oral surgery Total diabetes prevalence (diagnosed and undiagnosed cases) is projected to increase from 14% in 2010 to 21% of the US adult population by 2050. Source: Population Health Metrics 2010 P Social Service Referral • Parenting Support • Restorative & Periodontal care Patient Success with Peer Educators eer Educators come up from within the ranks of our patients, says RFHC's Chronic Disease Manager, Will Cerrato. “William Loveless, a diabetic for 12 years, has become a role model and a peer educator for patients.” “I found out I had diabetes 12 years ago,” says William. “I was literally going blind. An optometrist said you need to be checked out. My blood sugar was 500 and should have been between 80-120.” With a pre-existing condition and two kids, insurance was prohibitive so when he needed medical care he came to RFHC. Natural Team Leader He’s a man with a “can-do” attitude that inspires people to get up and get going. He has the discipline and the momentum of a man training for a marathon. “I’ve been trained as a peer educator and the first thing you have to do is practice what you preach. I’ve had to learn to control my diet. It’s hard.” He has his own methods. “No white at • Pediatric & Adult Source: American Diabetes Association Various sites in the school district and where homeless congregate Ravenswood Family Health Center 3 Thank you for the generosity of all our contributors Government Funders Stanford Hospital & Clinics Summa Peto Foundation Susan G Komen for the HRSA Bureau of Cure Foundation Primary Care California Department of Sutter Health The Brin Foundation Healthcare Services Office of Minority Health The David & Lucile Packard Foundation San Mateo County The Mervyn L. Brenner Behavioral Health Foundation, Inc San Mateo County Tides Foundation Department of Housing San Mateo County - Family -Community Clinics Initiative Health Services Tipping Point Community San Mateo County To Celebrate Life Breast Health System Cancer Foundations/ Foundation Funders Wachovia Wells Fargo Baxter International Foundation Foundation Henry J Kaiser Family Blue Shield California Foundation Bohannon Foundation Natembea Foundation CA Wellness Foundation Leaders 5000+ California Bank & Trust Almanac Holiday Fund California Dental Anonymous (2 Donors) Association Foundation Patricia Bresee California Healthcare Jeffrey & Julie Brody Foundation Elizabeth Dixon California Wellness Gregory & Penny Gallo Foundation Richard & Maureen Hamner Connie & Bob Lurie Hurlbut-Johnson Charitable Foundation, Inc Donald & Rachel Valentine Trusts Randall & Julie Merk Foundation Joe Rubin Flora Family Foundation Gordon Russell Gannett Foundation Mary Smith - In Honor of Kaiser Permanente Rodney Smith Community Benefits Geoff & Colleen Tate Northern CA Jim Warren Kaiser Permanente Champions $1,000+ Community Benefits Anonymous (3 Donors) San Mateo Area James Bassett & Lily Latino Community Hurlimann Foundation Denis & Eileen Baylor Laurel Foundation Leslie Family Foundation Bohannon Foundation Lucile Packard Children's John & Mary Anne Brock Bruce Cabral & Kim Harney Hospital Lucile Packard Foundation California Bank & Trust Robert Carlson & Stacey for Children's Health Starcher Microsoft Corporation Charles Schwab & Co. Matching Gifts Connie & Bob Lurie Microsoft Unlimited Foundation, Inc Potential Michael & Leslie Crisp Monterey Peninsula Gideon Hausner Jewish Foundation Day School Palo Alto Medical Foundation Parents Club Pat & Kathy Groves of Palo Alto & Menlo Park Ellie & Rick Hamner Donald Jaquess Rigel Inc San Francisco Foundation Kaiser Permanente Community Benefits Sand Hill Foundation Sequoia Healthcare District Stephen F. La Due Silicon Valley Community Donald & Sheila Leclaire The Mervyn L. Brenner Foundation Foundation, Inc Stanford Cancer Center Parents Club of Palo Alto & Menlo Park Shanti Perkins-Gayle & Richard Gayle Cecil Reeves Jozef Ruck & Donna Ito Skyles Runser, III & Hillary Glann Sherri Sager Alexander Stepanov Summa Peto Foundation Mark & Katherine Valentine Mimi Webb Advocates $500$999 Rick Altinger Walter B. & Anne D. Clark Ed & Joyce Drake Family Fund Bill & Ann Duvall - In Honor of Gordon Russell & Tina McAdoo Craig Falkenhagen Frederick G. St. Goar, MD Peter & Suzanne Greenberg Craig & Kari Hanson Hillview Middle School Student Body Gretchen Hoover Roland Hsu & Julia Noblitt Natembea Foundation Ramesh C. Patel Robert Sawyer Bobbie Wunsch Pierluigi Zappacosta Friends up to $499 Anonymous (13 Donors) Anonymous - In Honor of Dean Clark 6 to 9 Dental J.M. Abel Philip G. Abrahamson Douglas & Kathleen Alexander William Alfano Maya Altman Beth Alvarez Suzanne Amato Eric Anders Pedersen Richard Anderson David Arata Greg McMillan & Catherine Aries McMillan Richard Bahr Mark Balestra Duane Bay & Barbara Noparstak Dennis & Eileen Bayor In Honor of David La Scua Enrico & Jane Bernasconi Cameron & Tito Bianchi Elizabeth Bilafer - In Honor of Gordon Russell Margaret Blackford George Block Beth Marie Bonora Robert Bragg Elizabeth Brown Robert & Betty Brown Ruth Mandel Brown Robert & Lillian Burt Mary Buysse William Bernard Cane Mary Ann Carmack George & Mary Chadwick Jeff & Dianne Child Judith & David Conrad Jane Creighton Sonia Crommie In Honor of Betty Kaplan Erika Cruz Isabella Davis Ann Dehovitz James Dingler Penelope Duckham Victoria Emmons In Honor of Luisa Buada Eleanore Engelmore Mary Engstrom Mauricha Farrell Frank & Jeanne Fischer James & Maria Flaherty David Flamm & Margaret Stevenson Deborah Ford-Scriba Stuart Friedman & Cynthia Krieger Natalie Friend Gannett Foundation Lawrence Garcia Kenneth Gibson Robert Glaser Yvette Green Richard & Lynda Greene Thomas & Joan Gregory Maral Haddeland Claudia Hall Jon Hallam David & Shirley Hammond John Harbaugh Paul & Jane Hart - In Honor of Gordon Russell Bob Henderson Henry J Kaiser Family Foundation Vincent Hentz & Martha Norberg Tish Hoehl Nancy Hoffman Jody & Joe Horowitz Anne Houghteling Intuit Foundation Donation Matching Program David Jevans John & Phyllis Johnson - In Honor of Dr. Duncan Green Ron Johnson Brad Joondeph & Srija Srinivasan - In Honor of Luisa Buada Mark Justman Karen Kavanagh Beatrice Kavinoky Todd & Julie Kaye Edward Kent, Jr. Michael Kilgroe & Patricia Burbank Ralph King Susan Klinck Peter & Ann Knopf Nurith Kurn Carl & Doris Landman Nelee Langmuir Robert & Wendie Lash Kenneth & Anne Lawler Mark C. Lawrence Hewlett & Elizabeth Lee Philip Lee Linda Maki - In Honor of Gilda Loew Myldred Mann Rosa Waltzer Mass Bettina Pederson McAdoo In Honor of Gordon Russell Drew McCalley & Marilyn Green Elizabeth McDougall Douglas Menke Jean Merwin Microsoft Coporation Matching Gifts Mid-Peninsula Animal Hospital, Inc Edward & Sumaya Miner Marshall Mohr Monterey Peninsula Foundation Alida Mary Moore John Moragne & Kimberly M. Young Hal Moreno Arthur Morris Francis & Claire Murphy In Honor of Gordon Russell Nikoo & Mehdi Namazian E. Kirk Neely & Holly Myers Alexander & Alexandra Nemirovsky Keri Nicholas James Nicholas Dawn Nidy Lucille Nilmeyer Stephanie Nisbet Elizabeth O'hare David Oakes & Sheila Botein Mirza Ivett Ochoa Anna Ostrom Leo & Charlene Ott Jean Parmelee G. Lyndall Parsons Miles M. Pedersen In Honor of Gordon Russell Richard Peers & Allison Butler Present Value Fund Gail Prickett Jan Reed Richard Simpson & Ann Reisenauer Jeannette Remmel Joseph Schertler & Laura Reynolds Barbara Riper Ron & Judith Romines Timothy & Perryn Rowland Peter Rudd Carol Russo Paul Sallaberry Gary Sanders Omowale Satterwhite Martin Schiffenbauer Thomas Schwartzburg Martin & Barbara Seaney John Shannon - In Honor of Tina McAdoo Barry E. Sharrow Jerry & Joyce Shefren Shahla Sheikholeslam & Jerry Schoening Fred & Julia Shepardson Alice Shikina Bernard A. & Edith Shoor Sue Singer David & Barbara Slone Stephen & Jill Smith Marion Softky Samuel Sparck William & Dana Starling Laura Stern Ricard & Jeanne Tatum Margaret Taylor Richard Thesing Lewis & Patricia Thomas In Honor of Gordon Russell Frederick Thompson Adrienne Tissier Mastick Tom Anonymous Miriama Verebasaga James Vertin Arnold Vezzani John & Barbara Walecka Frank J. & Marianne J. Walters Watanabe Dental Laboratory Terri Watters Roger & Trish Way Peter Webb Yisrael Welcher Fred Wiener Suzanne Williams Deborah Wright Patricia Yeung Lynne Young Leslie & Marilyn Zatz Joseph & Denise Ziony Jorge del Calvo & Geraldine Ongkeko Go Green with Us We Need Your Help We welcome your donation of cash, stock, or gifts in kind. Advisory Councilmember Jane Williams Wins 2010 Schwab IMPACT Leadership Award A t its annual IMPACT 2010 conference on October 28th, Schwab awarded Jane Williams, co-founder, president and CEO of Palo Alto, CA-based Sand Hill Global Advisors its prestigious Leadership Award, recognizing her as a long-time champion for improving financial literacy through the organization’s independent, holistic wealth management services. Today, Sand Hill manages assets for entrepreneurs, individuals and families in transition, as well as foundations and endowments. As part of the IMPACT Awards program, the Leadership Award winner receives a $25,000 donation from Schwab to the charity of his/her choice. On behalf of Jane Williams and Sand Hill Global Advisors, Schwab made a $25,000 donation to Ravenswood Family Health Center in East Palo Alto. On behalf of our Board and Staff, our congratulations and thanks to Jane Williams for designating her award to Ravenswood Family Health Center and for hosting a community informational event, our Garden Soiree in September in the Sand Hill Global Advisors courtyard. Join Our Email List to Receive: Name: Join our effort to go green! You can: E-mail: Address: City: State: Zip: Please send information about Ravenswood Family Health Center Enclosed is my contribution of $ I would like to remain anonymous Ravenswood Family Health Center is a tax exempt 501(c)(3) nonprofit agency 4 Ravenswood Family Health Center Please mail to: Ravenswood Family Health Center 1798A Bay Road East Palo Alto, CA 94303 Tel. (650) 617-7830 Fax (650) 321-1156 • Email [email protected] with your email address and be sure to include your name • Visit our website to join our mailing list at www.ravenswoodfhc.org Visit our website to donate online Visit us at www.ravenswoodfhc.org Graphic Design by Ella and Monk • Ravenswood Family Health Center News and Information • Healthcare News and Healthcare Reform Updates • Volunteer Updates • Capital and Annual Campaign Updates
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