malaysia - Lembaga Air Perak

‘we are here’
MALAYSIA
PERAK
content
04About
05
Vision • Mission • Values
06Organization Structure
07
Perak Water Board
08
Financial Highlights
10The Importance of Water
11
Water Source
12
Kinta River Water Supply Scheme
16
Dam and Water Treatment Plant
18
Water Quality
19
Duties and Obligations
20
Production and Metered Consumption
21Non–Revenue Water
22
Water Tariff
23
Water Supply Statistics
Perak Water Board
04
about
Perak Water Board or Lembaga Air Perak (LAP) is a body corporate established
under the Perak Water Board Enactment 1988 for the purpose of providing water
supply services in the State of Perak. LAP was formed on 1st Jan 1990. Prior to the
establishment of LAP, water supply services in Perak was initially carried out by
Public Works Department of Perak and subsequently, Water Supply Department
of Perak. Perak Water Board is the 3rd largest water operator in Malaysia after
Selangor and Johor serving close to 2.5 million people.
The General Manager is the chief executive appointed by the Board entrusted
to plan, execute, manage the operation, financial and administrative affairs of
the Water Board.
Restructuring of Malaysia water industry was carried out in 2008 to solve CAPEX
financing issues. With the restructuring, water operators in Malaysia will be
operating as an asset light entity. Financing of CAPEX works will be carried out by
PAAB as special purpose body set up by the government.
VISION
To supply clean water to meet the needs of
the population, both urban and rural, and the
requirements of commerce and industry.
VALUES
To accomplish our mission and achieve our vision, we
believe in the following values:
• Teamwork and cooperation.
• Understanding and meeting the needs of our
customers.
• Efficient use of time and resources.
• The need to keep waste, especially non-revenue
water, to a practicable minimum.
MISSION
We will fulfil our mission by being an efficient and
responsible enterprise which will continually strive:
• To provide quality service to our customers.
• To operate with utmost concern for public health
and safety as well as for the environment.
• To give value for all our stakeholders.
• Optimum use of technology.
• Open and clear communication.
• Opportunity for professional growth and personal
improvement.
05
• Respect and care for the environment.
• Professionalism, integrity, accountability, efficiency,
excellence, creativity, common sense.
• We recognize that what we do is not just any job
but a privilege to serve the people by delivering to them a truly basic need for life itself to standards
of quality which ensure their health and well-being.
Perak Water Board
• To become a leader in the water industry in
Malaysia.
• The importance of appropriate and timely information
for management and control at all levels.
Perak Water Board
ORGANIZATION
STRUCTURE
06
THE STATE OF
PERAK DARUL RIDZUAN
THE BOARD OF
DIRECTORS
GENERAL MANAGER
CORPORATE AFFAIRS
FINANCE
DEVELOPMENT
OPERATION
BUSINESS management
perak
WATER board
The Board
Y.a.b. Dato’ Seri Diraja Dr. Zambry Bin Abd. Kadir,
S.p.s.a., S.p.m.p., D.g.s.m., p.a.t., A.m.s.
Chairman
Y.b. Dato’ Seri Abdul Puhat Bin Mat Nayan,
S.p.m.p., D.p.m.p., J.m.n., K.m.n., P.m.p., A.m.p., P.p.t.
Y.b. Puan Rohana Binti Abd Malek,
K.m.n.
Y.b. Dato’ Haji Mohd. Gazali Bin Jalal,
D.p.m.p, P.c.m., A.m.p.
Y.b. Dato’ Zainol Fadzi Bin Haji Paharudin,
D.p.c.m., K.m.n., p.m.p., d.s.m., a.s.d.k.
Y.b. Dato’ Hj. Mohd Tarmizi Bin Hj. Idris,
D.p.m.p., A.m.p., P.j.k.
Y.Bhg. Dato’ Shamsuddin Bin Hj. Abd. Ghaffar,
D.p.m.p, K.m.n., A.m.p., A.m.n., P.p.t., J.p.
Y.Bhg. Dato’ Dr. Ong Keh Ong,
D.p.m.p, J.s.m., P.p.n.
Y.Bhg. Dato’ Jamalludin Al Amini Bin Hj. Ahmad,
D.p.c.m., D.p.m.p., P.m.p., A.m.n., P.p.t.
Management Team
Y.Bhg. Dato’ Ir. Mohd Yusof Bin Mohd Isa,
D.p.m.p., P.m.p.
General Manager
Hj. Idris Bin Ibrahim, P.m.p., A.m.p.
Planning And Development Manager
Hj. Ishak Bin Abd. Rahman, A.m.p.
Operation Manager
Ir. Hj. Ahmad Zubir Bin Mohd Yusof, A.m.p.
Corporate Affairs Manager
Hj. Munjalin Bin Wasimon, P.m.p., A.m.p.
Finance Manager
Hj. Abd. Razak Bin Zainal Abidin, P.m.p., A.m.p.
Regional Manager (Central Region I)
Ir. Hj. Rozali Bin Haron, A.c.m., a.m.p.
Regional Manager (Central Region II)
Hj. Shapiei Bin Mustapa, A.m.p., P.p.t.
Regional Manager (Western Region)
07
Hj. Shamsul Kamar Bin Taharin, A.m.p.
Regional Manager (Northern Region)
Perak Water Board
Ir. Lokman Bin Abd Rahim, A.m.p., P.p.t.
Regional Manager (Southern Region)
Perak Water Board
financIAL
highlights
08
2013 (RM) 2014 (RM)
Turnover
299,702,893 309,841,932
34,135,241 95,718,786
236,723,444 281,479,312
97,114,690 121,707,075
90,373,777 114,547,762
1,378,442,350 1,492,990,110
637,163,146 707, 038,029
1,800,438,980 1,930,573,075
32.40% 39.28%
5.40% 6.31%
Other Income
Expenditure
Profit Before Tax
Profit After Tax
Total Equity (31 December)
Total Liabilities (31 December)
Total Assets (31 December)
Operating Ratio (Net Profit Margin)
Net Return Total Assets (NRTA)
2014
2013
Perak Water Board
RM (Million)
2,000
1,900
1,800
1,700
1,600
1,500
1,400
1,300
1,200
1,100
1,000
900
800
700
600
500
400
300
200
100
0
09
Perak Water Board
10
THE
IMPORTANCE
OF WATER
Water is our most precious natural resource. It is vital
to people’s life, an essence to the environment
and crucial to the economic development of any
country. Water covers 74% of the Earth’s surface.
97% of world’s water is found in seas and ocean.
Only 3% of the Earth’s water is freshwater. A mere
0.3% from the total freshwater on earth is available
for human consumption. However, this percentage
is extremely small as it involves numerous uses such
as irrigation mining, commercial, industries and
domestic competing for this finite resource.
River
74.3% (1330 mld)
RBF/
ground water
1.4% (25 mld)
dam water
24.3% (438 mld)
WATER
source
Raw water pie chart
The state is geographically divided into five regions
and has a total of 46 water treatment plants. It
has a capacity to treat 1,793 mld (million litres per
day). The current production is 1,252 mld and
consumption of 875 mld.
Because of the abundance of surface water, there
has been little reliant on ground water until recently.
New initiatives have been proposed to develop
ground water as a primary source and as a backup
supply during drought. Our main source of raw water
is from Perak, Kerian, Bernam and Kurau River.
A pilot river bank filtration (RBF) project was carried
out the bank of Perak River to produce 25 mld of
raw water to augment the existing river supply to
the plant.
11
Perak Water Board
Rivers are the main source of raw water for LAP. Of this, the main supply comes from Perak River. It
supplies almost 40% of the total needs. The water
catchment area is 11,098km2 or 54% of the total
area of Perak State.
Perak Water Board
12
kinta river
water supply
scheme
First RCC Dam in Malaysia built in 2007
Sultan Azlan Shah Dam
Ulu Kinta Water Treatment Plant
Key Features of Dam and Reservoir
The key features of the Sungai Kinta Dam are shown in Table 1.
Table 1 : Reservoir Storage and its Operating Levels
a.Dam
Dam Type
Dam Crest Level
Dam Crest Width
Upstream Slope
Downstream Slope
Lowest Foundation Level
Roller Compacted Concrete
RL250.0m
6m
Vertical
0.75H:1V
RL 165m
b.Diversion
Single Conduit Internal Dimensions
Conduit Length
Minimum Cofferdam Crest Level
Cofferdam Breach Flood
4.2m x 4.2m square
Approxinately 72m
RL 187.6m
1.10 year AEP
c.
Inlet Works
Outlet pipes
Minimum Operating Level
Guard Valve To Outlet Pipes
Guard Valve To Cone Valve
Guard Valve To Main Pipeline
Guard Gate For Maintenance on
Outlet Works Pipe
f.Catchment Area
2m x 2m nominal Fixed Wheel Gate
13
RL 245m
100m
0.6m
5.5m
29,550 ML
101 ha
250 ML
146km2
Perak Water Board
d.Spillway
Crest Level
Crest Length
Chute Step Height
Roller Bucket Radius
e.Storage
Storage Capacity at FSL
Water Surface Area at FSL
Dead Storage
2 No. 1000mm nominal bore
RL190m
1000mm diameter (Butterfly Valve)
1000mm diameter (Butterfly Valve)
1650mm diameter (Butterfly Valve)
Perak Water Board
14
Sultan Idris Shah II Water Treatment Plant
• 272 mld Production Capacity
• Dissolved Air Floatation Plant
• Upgraded in 1992
15
Perak Water Board
Ayer Kuning Dam
• Built in 1991
Perak Water Board
dam and
water
treatment
plant
perak
northeRn
region
16
western
region
central
region
ii
central
region
i
southern
region
KUALA KANGSAR &
HULU PERAK
WTP Sauk
WTP Kota Lama Kiri
WTP Padang Rengas
WTP Manong
WTP Sg. Siput
WTP Felda Lasah
WTP Perlop 1
WTP Pengkalan Hulu (Kroh III)
WTP Felda Nenering
WTP Klian Intan
WTP Kg. Jong
WTP Pulau Banding
WTP Gerik V
WTP Ayer Ganda
WTP Lawin
WTP Sumpitan
Larut Matang &
Selama dan Kerian
WTP Taiping
WTP Sg. Bayor
WTP Selama
WTP Klian Gunung
WTP Jelai (Air Hitam)
WTP Anak Kurau
WTP Trong
WTP Ayer Terjun
WTP Air Kuning
WTP Jalan Baru
WTP Gunung Semanggol
kinta & KAMPAR
WTP Sg. Kampar
WTP Sg. Palai
WTP Sg. Tapah
WTP Sultan Idris Shah II
WTP Ulu Kinta
WTP Sg. Kinta
manjung &
perak tengah
WTP Teluk Kepayang
WTP Kg. Paloh
WTP Beruas
WTP Kg. Gajah
WTP Bandar Baru Seri Iskandar
malaysia
batang padang &
hilir perak
WTP Bukit Temoh
WTP Sg. Dara
WTP Gunung Besout
WTP Trolak Selatan
WTP Trolak Timur
WTP Sg. Klah
WTP Sg. Geliting
WTP Hilir Perak
*WTP-Water Treatment Plant
17
Perak Water Board
Sultan Azlan Shah Dam
View of the ogee crest and
stepped RCC spillway
Perak Water Board
18
WATER
QUALITY
In line with the mission of LAP and its obligation under Act 655, treated
water must comply with the National Standard for Drinking Water
Quality issued by the Ministry of Health (MOH) through water sampling
and testing for physical, chemical & microbiology parameters. LAP
with the cooperation of the Health Department of the state of Perak
carries out water sampling under the National Drinking Water Quality Surveillance Programme. Under this program, there are 540 treated
water sampling points in the distribution system and 55 raw water
sampling points in the state of Perak. The water samples from these
sampling points are taken and sent to the Chemistry Department for
testing.
The main objective of this programme is to effectively observe that the
water of all portable supplies complies with the drinking water standard
and that any problem area within the water supply system is identified
and immediate corrective measures can be taken.
Monitoring of water quality in water supply system is carried out at the
source, treatment plant, distribution system and at consumer premises
in order to ensure supplied water meet the standards. Tests are
carried out at the plants and LAP Central laboratory. The LAP Central
laboratory is certified under the Malaysian Laboratories Accreditation
Scheme MS ISO/IEC 17025.
DUTIES AND
OBLIGATIONS
After the Water Services Industry Act 2006 (Act 655) came
into force, the regulatory function of the water supply
services in the Peninsular of Malaysia and the Federal
Territories of Putrajaya and Labuan was acquired by the
National Water Services Commission (SPAN) beginning on
January 1, 2008
Pursuant to Act 655, it is duty of the water operators,
amongst others, to maintain at all times the security, integrity
and safety of its water supply system and all other assets
in relation to the systems in an efficient and economical
manner so as to enable to meet its obligation under the Act
especially the obligation to supply water to consumers.
19
Perak Water Board
Perak Water Board
PRODUCTION
AND metered consumption
20
2013 (m3)
Production
2014 (m3)
Metered
Production
Metered
Kerian
28,636,654
18,722,770
28,157,329
18,800,894
Larut, Matang & Selama
55,842,163
38,249,766
56,909,392
40,298,266
Total Western Region
84,478,817
56,972,536
85,066,721
59,099,160
Kuala Kangsar
27,841,721
17,188,061
29,969,489
17,796,412
Hulu Perak
14,931,990
8,483,551
15,500,704
9,172,828
Total Northern Region
42,773,711
25,671,612
45,470,193
26,969,240
Perak Tengah
18,769,153
12,871,737
20,995,760
13,601,141
Manjung
50,415,613
37,257,514
55,156,538
42,048,650
Total Central Region II
69,184,766
50,129,251
76,152,298
55,649,791
Batang Padang
32,072,333
21,716,831
37,717,545
23,643,055
Hilir Perak
33,408,858
21,161,656
34,095,983
22,794,629
Total Southern Region
65,481,191
42,878,487
71,813,528
46,437,684
Kinta
160,808,184 119,730,042
172,115,362
125,101,503
Total Central Region I
160,808,184 119,730,042
172,115,362
125,101,503
Total for Perak
422,726,669 295,381,928
450,618,102
313,257,378
Note: All consumer in the state are metered
NON–REVENUE
WATER
Non-Revenue Water (NRW) is water that has
been produced and is “lost” before it reaches
the customer. Reasons for losses include leaks,
theft or meter inaccuracies. High levels of NRW
are detrimental to the financial viability of water
operators because NRW is equivalent to revenue
loss.
To address this issue, LAP has setup Millinea Aqua
Sdn. Bhd., a private limited company whollyowned by Lembaga Air Perak to carry out NonRevenue Water (NRW) reduction projects for LAP.
21
Perak Water Board
In order to sustain NRW at economic level, the
implementation of a holistic reduction strategy
has been introduced as a practical approach
to reduce NRW in the long term. All utilities are
required to draw up their own holistic NRW
reduction strategies which is regulated by SPAN.
The present level of NRW in the state is 30%. SPAN
has set the target of 25% to be achieved by the
year 2018.
Perak Water Board
22
WATER
tariff
Domestic (Individual)
Minimum Charge
First 10 m3
3
3
11 m - 20 m More than 20 m3
:
:
:
:
Commercial and Industries
Minimum Charge
:
3
First 10 m
:
11 m3 - 20 m3 :
More than 20 m3
:
RM 3.00 / month
RM 0.30 / m3
RM 0.70 / m3
RM 1.03 / m3
RM 12.00 / month
RM 1.20 / m3
RM 1.40 / m3
RM 1.61 / m3
Religious And Social Premises
Minimum Charge
:
RM 3.00 / month
Flat rate
:
RM 0.30 / m3
Domestic (Bulk rate)
Minimum Charge
Flat rate
:
:
RM 100.00 / month
RM 0.60 / m3
WATER supply
statisticS
Area of Perak State Population i) Number of Registered Customers ii) Domestic Customers iii) Commercial Industries and others Water Catchment Area
Number of Dams
2013 2014
21,005 km2 21,005 km2
2,440,869 2,459,900
714,751 625,218 89,533 731,798
639,649
92,149
11,098 km2 11,098 km2
2
438,144,421 m3/year
451,435,454 m3/year
Perak River (40 %)
Perak River (40 %)
46
46
1,793 1,793
Number of Water Reservoirs
169
169
Number of Water Towers
198
198
1,200 1,252
835
875
30.4 %
30.5 %
11,234 km
11,325 km
Total Raw Water Abstracted From Present Intake
Main Source of Raw Water
Number of Treatment Plants
Designed Capacity of Treatment Plants (mld)
Daily Supply of Treated Water (mld)
Daily Water Consumption (mld)
Non-Revenue Water
Length of Pipes
23
Perak Water Board
2
Corporate
Profile
Perak
Water
BoardLembaga Air Perak
16
24
Taiping Headwork Water Treatment Plant
Upgraded in 2013