At Wolseley, our success lies in the trusting relationships that our

Transcription

At Wolseley, our success lies in the trusting relationships that our
At Wolseley, our success lies in the trusting relationships
that our people have developed with customers
throughout Canada. We’ve made it a priority to recruit
the best people, and we invest in ongoing training
and development so that our experienced teams can
help thousands of customers with their day-to-day
requirements, special jobs and longer-term projects.
With a vast inventory of products from top manufacturers
we are able to satisfy the needs of customers through a
coast-to-coast network of over 220 branches supported
by a streamlined supply chain.
Our on-the-ground supply
capability and broad national
reach means we deliver
anywhere in the country –
often the same day
Wolseley Canada is the leading wholesale distributor to plumbing,
HVAC/R, waterworks and industrial markets in the country.
Our branches stock thousands of SKUs with immediate availability
in large, small, and remote locations, while our hubs stock tens of
thousands of products for next-day delivery.
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OUR GOAL
IS TO SERVICE
your product needs
knowledgeably,
accurately and
on time
DISTRIBUTION
NETWORK
Our association with all of the major
manufacturers in the plumbing and HVAC/R
industry means that we can offer the industry’s
most popular brands.
This, backed up by more than 1.5 million square
feet of warehouse and distribution space, allows
us to carry the breadth and depth of inventory
needed to keep our customers jobs moving,
around the corner and coast-to-coast.
tHE best local
distributor
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We provide products
when and where you need them
to improve your productivity
WATERWORKS
We are a national leader in providing waterworks
products and services to the municipal, heavy
construction water, and waste water sectors.
We are proud of the fact that our people are
known for their technical knowledge, expertise
and efficient customer service.
We know that time is money and our goal is to
provide the service and solutions that will help
our customers deliver their projects on time and
on budget. With 24/7 after-hour services, you
can count on our staff of professionals to go the
extra mile to provide solutions and to source
products for your complex projects.
INDUSTRIAL
Wolseley Industrial leverages the strength of
the two founding Wolseley Canada divisions:
MeridianTM, which specializes in valves, valve
actuation, pipe, fittings and flanges; and the
Engineered Pipe Group, which offers total
solutions for all HDPE projects. Wolseley Industrial
provides integrated product sourcing and services
via an established major-project management
team that has successfully completed both
international and domestic projects.
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PLUMBING
With a growing network of more than 120
branches across Canada, we are able to
service our customers with a product offering
of over 150,000 SKUs, ranging from basic pipe
to elegant bath and kitchen fixtures carried
in our luxury showrooms. Our alliances and
buying power with all of the industry’s major
manufacturers gives our customers the winning
advantage of endless product selection.
HVAC/R
Our HVAC/R professionals have superior
technical support, training and consistently
high levels of customer service. We offer a vast
array of HVAC/R products and parts including
heating and cooling equipment, air quality, energy
management, gas fireplaces, and water heaters
and parts from all leading manufacturers.
We provide products, when and where you need
them, to improve your productivity and avoid
costly downtime.
We’ve got what
you need, when
and where you
need it
SERVICE
CONVENIENCE
We employ experienced, knowledgeable and
dedicated individuals who take pride in their
customer service relationships. They’re always
willing to go the extra mile when tracking down
the supplies you need among the industry’s
largest selection of products, including difficult
to source items.
CONVENIENT DELIVERY OR PICKUP OPTIONS
We will deliver to your shop or job site, or you
can pickup your order at the branch. And if you
are tight on time, place your orders online so that
we can pull your order in advance and have your
materials waiting for pickup.
FAST, FRIENDLY SERVICE
ONLINE ORDERING WITH
WOLSELEY EXPRESS
Come in and tell us about your project and
we’ll provide you with knowledgeable advice
and product recommendations so that you can
get everything you need to get the job done.
Place your order online, anytime day or night, and
we will pull everything together for delivery to your
location or shop, or you can pick up the order at
any area branch.
Helpful support – our inside sales and
counter staff can provide product
recommendations, install techniques and
helpful troubleshooting solutions.
SERVICE, CONVENIENCE
+ PRODUCT SELECTION
PRODUCTS
Come visit one of our branches where
you will find the latest products from today’s
best manufacturers.
We have what you need, from finished products
and PVF to repair parts and tools. Plus, - take part
in our vendor training and product demos held
throughout the year to help keep you up to date on
all the latest how-to’s and product offerings.
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WOLSELEY CANADA has luxury showrooms
across Canada operating under Kitchen & Bath
Classics, Vague & Vogue, TAPS, and our new
flagship location – Wolseley Studio in Calgary
OUR CONSULTANTS
WHO WE SERVE
We know our people make the difference in
providing a quality shopping experience. Our
consultants offer superior product expertise,
an in-depth understanding of the design build
process, and a passion for helping our clients
find just the right solution to their projects.
Working in partnership with home builders,
contractors, designers and homeowners,
Wolseley showrooms continue to be among the
top destinations for plumbing fixtures in Canada.
We showcase top trusted brands, and have
recently adding lighting and appliances to
select locations.
Our never-ending commitment to quality and
excellent customer service has earned the trust
and loyalty of our customers. Our showroom
consultants work to your build and design
product specifications while providing insight on
product quality and design ideas. Our people will
add value to any home project and to your home
building process.
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Our proven reputation for knowledge, expertise
and commitment to training our team of sales
and customer service specialists, has helped
us attract and retain customers that are among
Canada’s best companies.
Wolseley’s goal is to continuously evolve so
that we stay ahead of the market trends and
meet the ever-changing needs and demands
of our customers.
Online access
Easy. Fast. Secure.
wolseleyexpress.com
Your online solution for plumbing and
HVAC/R products
Get 24/7 access to your account online where
you can view and order products, track order
history, build custom lists, and view invoices
and statements.
As a registered Wolseley Express customer
with Account Access, you will automatically
have access to your invoices and statements.
Contact your local credit representative at
[email protected] or call us at
1-888-419-9969 and speak to a credit rep
who will activate your account.
Use the Wolseley Express App
to place orders directly from
your iPhone!
The Wolseley Express App lets you
search our catalogue, find a branch,
build your My Lists, add products to
the shopping cart, and place orders
virtually anywhere you have an Internet
connection. Download the Wolseley
Express App today at https://www.
wolseleyexpress.com/mobile.aspx.
Did you know that Wolseley now
offers Bar code scanner solutions?
Wolseley offers bar code scanner
solutions, including the ability to scan
product bar codes from the Wolseley
Express App! With the click of the
mouse you can convert your My Lists
into print-ready bar-code templates,
making it easy to create product
booklets or labels. Use the Wolseley
Express App on your smartphone, or
a traditional wired or wireless bar code
scanner to scan products right into the
shopping cart.
Express
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Special Olympics
Wolseley offers
72 Online Learning
Modules through
Wolseley Express
Wolseley Canada supports the
communities in which we all live and
work, and is a proud sponsor of Special
Olympics Canada, an organization
dedicated to enriching the lives of
Canadians with an intellectual disability,
through sport. Wolseley employees across
the country volunteer countless hours to
a wide variety of events that help make
Special Olympics Canada a huge success.
Please visit the Special
Olympics Canada website at
www.specialolympics.ca
for more information.
We’ve worked closely with some of the industry’s top
vendors to produce over 72 online learning modules
targeted at plumbing, HVAC/R, waterworks and showroom
markets. Training, for yourself or your employees, can be
easily accessed on the Wolseley Express site.
ABOUT US
wolseleyinc.ca
SHOP ONLINE
wolseleyexpress.com

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