Wolseley UK and DT Group Webcast to analysts analyst
Transcription
Wolseley UK and DT Group Webcast to analysts analyst
The name the world builds on Analyst and Investor Site Visit Leamington Spa, 18 April 2007 1 Introduction Rob Marchbank - CEO Wolseley Europe This presentation contains certain forward-looking statements as defined under US legislation (Section 21E of the Securities Exchange Act of 1934). By their nature, such statements involve uncertainty; as a consequence, actual results and developments may differ from those expressed in or implied by such statements. Welcome and introductions • Introduction – Rob Marchbank (CEO Europe, Wolseley plc) • DT Group – Steen Weirsoe (CEO), Lars Hansen (Managing Director, Stark) and Ole Michael Jenson (SVP Group Sourcing) • Q&A • Break • Wolseley UK – Nigel Sibley (Managing Director), Matt Neville (Finance Director), Angela Rushforth (Marketing Director) and Mark Harrison (Supply Chain Director) • Q&A • Lunch 3 Wolseley Europe leadership team CEO Europe Rob Marchbank *MD of UK & Ireland Nigel Sibley *Sr VP Supply Chain Al Byrd *MD of France Philippe Gardies **Director of Sourcing Mark Kirby *MD of Central & Eastern Europe Keith Jones *Director of Strategy & Developing Business Nick Nearchou **MD of DT Group (Nordic) Steen Weirsoe **Director of Human Resources Bob Morrison * New since August 06 **New since Jan 07 4 European characteristics • Each country is at a different stage of economic development • Each country has different construction codes • There are common suppliers, but product specifications are different • Labour structure in Europe is more challenging relative to the US • Each company is at a different stage of maturity and scale • Each company is a variation on a common business model • Small satellites vs large branches • Centralized vs regional or decentralized • Specialist vs generalist 5 Activities during H1 in the other clusters France Central & Eastern Europe • New management team in Wolseley France • Established a CEE management team in Zurich • New Management team in Brossette • SAP pilot in ÖAG • One offs in the underlying comparators for 2006 • DC implementation in Italy • Back to basics in Brossette • Consolidation of the operating and reporting systems in Eastern Europe • Investing in CDC’s and branch refits in Brossette • Reorganising the credit control operation at MART in Hungary • Expansion from products to services in Wood Solutions • Consolidation of the operational management and reporting systems in Benelux • Developing the branded network for specialist and generalist • Acquisitions to expand the product offering in Belgium and Netherlands 6 Key principles of what should be leveraged • Supplier spend - direct and indirect • Knowledge - best practice or expertise • Resources - which do not need to be duplicated will reduce costs • Investments and assets - spread the cost across multiple entities and utilize the capabilities • Single points of contact where it brings value - some international customers • Selling on service, not on price 7 Making Wolseley a world class business EARN a higher margin through better cost control and achieving more profitable sales TURN our assets in a much more efficient way with particular emphasis on cash and working capital GROW the business at more than 10% from acquisitions and organic growth 8 Earn, turn, grow - priorities for 07/08 Priority 1 2 3 Earn Turn Grow UK Earn Turn Grow France Earn Grow Turn Nordic Grow Earn Turn Central & Eastern Europe Grow Turn Earn Group Europe 9 Financial targets 7% trading margin in 4 years • • • • Double digit growth (organic and acquisitive) Profits to rise faster than sales Medium term trading margin of 7%, should be achievable in 4 years ROGCE at least 4% more than WACC Double the business in 5 to 7 years CAGR 10% to 15% 10 DT Group Steen Weirsoe – CEO Lars Hansen - Managing Director, Stark Ole Michael Jenson - SVP Group Sourcing Agenda 1. Who are we SW 2. Where are we SW 3. What we do SW 4. How we do it SW 5. Stark LH 6. Group sourcing OMJ 7. Wolseley DT Group integration SW 8. Plans for growing the business SW 9. Q & A ALL 12 1. Who we are DT Group Sales and distribution of building materials in the Nordic region 14 Primary target groups Contractors, carpenters, brick layers, private customers, industry and retailers 15 Revenue split by customers and market Market Customers Private Consumers 34% New building 21% Professionals 45% Industry and retailers 21% Industry sales 16% 16 Repair and maintenance 63% Evolution of DT Group Historical development Year Market entry Milestone 1 Denmark Founded in Århus, Denmark 1933 Listing on CSE 1968 Start-up of Silvan 1989 Sweden Focus Strong expansion Operations Expansion Operations Profitable growth Sales CAGR 34% (1)% 13% 4% >10% 25 2.000 Acquisition of Beijer 2 International hardwood activities discontinued 4 5 Norway 1997 2000 Acquisition of Neumann Start-up of Silvan in Sweden Finland Acquisition of Starkki 2002 Closure of I&D Wholesale 2003 Delisted from the CSE 2004 Stark uniform branding 2006 Name is changed to DT Group A/S 2006 DT Group A/S acquired by Wolseley 3 15 1.200 2 10 800 1 5 400 0 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 Jan-04 Jan-05 Jan-06 1997 1.600 4 Revenue 2007 Greenland Acquisition of Superbyg 17 EBITDA 0 (EBITDA DKK million) 3 5 20 (Revenue DKK billion) 1993 Jan-07 1896 Revenue and EBITDA, 1985 – 2007 Divisions in DT Group BUILDERS’ MERCHANTS DIY STORES DT Group is a solutions provider 18 TRADE Divisional revenue and operating profit Operating profit Revenue Stark 42% DT Trade 7% Starkki 17% Silvan 12% Starkki 13% Stark 50% Beijer 17% DT Trade 4% Neumann 5% 12 months to 31 January 2007 19 Silvan 13% Neumann 5% Beijer 15% Organisation DT GROUP A/S EXECUTIVE BOARD Group functions Steen Weirsøe (CEO) * Jørgen Clausen (CFO) Steen Weirsøe Executive Board Assistant 1 Mohammad Asim GROUP MANAGEMENT COMMITTEE Business development Jørgen Wenshøj 1 HR and Communications Jakob Larsen 3 Group Sourcing Ole Mikael Jensen 32 Steen Weirsøe * Jørgen Clausen Lars Hansen * Anders Wassberg * Markku Willström Per-Erik Pedersen * Michael Christiansen * Jørgen Wenshøj * Ole Mikael Jensen Jørgen Clausen Builders' merchants IT Hans Henrik Junge 70 Finance Karsten Wingsted 10 Treasury Jens Grøn 3 Properties Karin Hovmand Eriksen 2 DIY stores Stark Starkki Beijer Neumann Silvan Cheapy Lars Hansen Markku Willström Anders Wassberg Per-Erik Pedersen Michael Christiansen Karsten Kehler No. of FTE employees Total number of full time employees 7,183 (31/01/2007) 20 DT Trade Jørgen Wenshøj Group management committee Jørgen Clausen Steen Weirsøe AGE Years with DT Lars Hansen Michael Christiansen 59 50 7 4 Anders Wassberg Markku Willström Per-Erik Pedersen Jørgen Wenshøj Ole Mikael Jensen Sourcing 49 42 41 56 51 50 37 9 16 5 7 9 8 7 21 2. Where we are The Nordic region and Greenland 1 2 3 4 5 6 7 8 9 10 11 28 UK Ireland France Belgium Netherlands Luxembourg Switzerland Italy San Marino Croatia Romania 12 Hungary 19 20 21 18 22 2 17 1 5 4 3 23 16 6 15 14 7 12 8 27 9 26 24 25 23 13 10 11 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Slovakia Austria Czech Republic Poland Denmark Norway Sweden Finland Canada USA Mexico Panama Trinidad & Tobago Barbados Puerto Rico Greenland Attractive future growth Market growth % sales split 5,0% 56% 4,0% Attractive growth rates, particularly within the RMI segment 5,0% 21% 4,0% 3,0% 18% 3,0% 4,0% 5% 3,0% 0 2 4 5 year CAGR Professional DIY Source: Management estimates 24 6 Building materials – market share analysis The Nordic building materials market is estimated at DKK183bn Denmark Finland Rautia (Rautakesko) DT Group 21% 18% DT Group Others 11% Bygma 67% 8% Other 62% DLH 4% Market Size: 9% DKK 49 billion Market Size: Sweden DT Group 10% Norgros (BM) Optimera 4% (Kesko) 8% DT Group 2% Optimera 5% Other 79% Other Lovenskjold 6% 85% Market Size: DKK 33 billion Norway Bygma 1% ___________________________ Puukeskus Market Size: DKK 43 billion Source: Prognosenteret (Market size) 25 DKK 58 billion Market leader - Nordic region and Greenland Store network No 1 Denmark No 1 No 2 Sweden Middle position No 1 Start-up Local leader No 1-3 Stark Starkki Neumann Bygg Beijer Cheapy Silvan Largest pan-Nordic store network… 26 The Nordic market is fragmented MARKET HIGHLIGHTS • A number of both voluntary and capital chains operate in the Nordic building materials market • Voluntary chains (purchasing groups) are not considered to be direct competitors on an aggregated basis • The total professional and DIY market in the Nordic region is estimated at approx. DKK183bn (£17bn) (2006) • The Nordic market is very fragmented and the ongoing consolidation is expected to continue 27 Stark - market positioning Market share and positioning Professional 25% Bygma Semi-prof. DIY 9% 12% Stark competitive strength 4% DLH XL-Byg 7% XL Byg Local 19% Silvan 8% Bauhaus 6% jem & fix 6% Largest store network in Denmark (Capital Chains) National coverage Nationwide brand since 2004 Flexible concept adapted to different customer groups Strong local customer relationships High customer loyalty ‘One-stop-shopping’ opportunity Wide product range complemented by additional services Committed customer service and indepth product knowledge Stark ranks as the largest builders’ merchant in Denmark 28 Stark - business concept Revenue by customer segment Industry 12% National Contractors 2% Public Authorities 2% Retailers 1% Consumers 25% Local Builders 58% RMI: Top 10 customers: >60% ~5.6% Direct sales: Number of SKUs: 32% 18,000 – 45,000 Stark primarily services the professional and high-end DIY segment 29 Starkki - market positioning Market share and positioning Professional 14% Rautia Semi-prof. Starkki competitive strength DIY 6% 18% K-Rauta 18% Puukeskus 16% Puumerkki 9% AGRI Market 12% Varitukku 7% RTV 5% Bauhaus 2% 30 Second largest distributor of building materials in Finland (market share of 11%) Nationwide chain concept with 20 stores Stores located around growth centres in major Finish cities Superior customer relationships Unique positioning of a mixed builders’ merchant and home improvement centre Best customer service Wide product range High product availability Leading service offering Skilled workforce with particularly strong experience in timber Starkki - business concept Revenue by customer segment Public Industry Authorities 15% 4% National Contractors 9% Retailers 21% Local builders 28% Consumers 23% R&M Top 10 customers: >40% 8% Direct sales: Number of SKUs: 'One-stop-shop' for professionals and DIY customers 31 49% 7,000 – 18,000 Beijer - market positioning Market share and positioning Professional Semi-prof. DIY 11% 5% Silvan 2% Cheapy 1% Optimera Beijer competitive strength ~ 8% K-Rauta 1% 4% Bauhaus 1% 8% Interpares (Woody) 18% ByggTrygg 4% 8% COOP 6% BYGG MAX 4% Hornbach 2% No 1 building materials distribution company in Sweden with 8% market share Unique nationwide market coverage of more than 60 stores across Sweden particularly strong in the complex Stockholm area Strong Customer relationships - supplier of choice for largest contractors Systemised store concept Ability to act as building partner – material, solution, logistics – nationwide or locally Trimmed assortment to profile the concept Centralised and standardised back-office platform Leading building materials distributor in Sweden 32 Beijer - business concept Revenue by customer segment National contractors 17% Retailers 4% Public authorities 2% Consumers 31% RMI: Direct sales: Industry 2% Local builders 44% >70% 25% Standardised assortment: 12,000 SKU Special orders: 15 – 20% of total sales Targeting sales to professional segment with increasing DIY focus 33 Neumann - market positioning Neumann competitive strength Market share and positioning Professional Semi-prof. 3% (1) DIY 4% 11% 7% 10% 8% Optimera(3) 4% 7% COOP 2% 7% Mestergruppen 6% 3% NordEK 5% (4) E.A Smith 4% Jernia (1) (2) (3) (4) Market leader in most of the local markets it is represented in Increasing market share in local markets Able to leverage strong local positions through planned geographical expansion Strong local customer relationships Excellent reputation among local builders Able to deliver any component required for a specific building project Wide assortment of relevant products Skilled and highly trained staff Highly cost efficient operations 1% Løvenskjold (BM) Norgros(2) 9% 7% 5% Includes voluntary chain members Figures include Norgros Kesko member stores Figures include Montér (Optimera member stores) Figure include Bygger’n member stores 34 Neumann - business concept Revenue by customer segment Industry 6% Retailers 13% National contractors 5% Public authorities 3% Consumers 19% Local builders 54% RMI: Top 10 customers: 60% 16% Direct sales: Number of SKUs: Regional market leader with strong relationship with local builders 35 26% 17,000 Silvan - market positioning Silvan Denmark competitive strength Market share and positioning Professional Semi-prof. DIY 8% Stark 25% jem & fix Leading DIY retailer with 8% market share Best recognised brand Best value for money (price guarantee) Best locations Broad product portfolio Motivated personnel 9% 6% Bauhaus 6% XL-Byg 19% professional skills ‘DIY yourself’ ~ ~ Silvan Sweden competitive strength 2% Beijer 11% Bauhaus High customer satisfaction according to customer surveys Good locations Strong DIY product range at competitive price levels Potential to repeat the success story of a proven concept 1% Cheapy K-Rauta 5% 1% 1% 4% 8% COOP 6% Byggmax 4% Hornbach 2% Silvan is DIY 36 DT Trade – business overview Division Business Machines and Accessories Niche supplier of specialised tools, machinery and accessories No 1 Market position Sales split EBITDA split 15% 17% Wholesale of Building Materials Leading trader of imported building materials No 1 – 3 36% Fittings and Fixtures Largest Nordic distributor of fitting and fixtures to wood consuming industries No 1 28% 39% Complementary business contributing 7% of total sales 37 Import, sales and distribution of hardwood, plywood, and MDF No 3 – 4 21% 33% Hardwood and Board Materials 11% 3. What we do Value creation for customers and suppliers This is where DT Group adds value Customers demand that DT has thorough knowledge of products and is able to deliver excellent advice and service. Local facilities/stores are especially important to the skilled craftsmen and their daily planning. Most products are sold from stock. Other goods can be delivered on very short notice To suppliers the Group is an efficient distributor and has daily contact with all its target groups through well-situated stores and skilled employees. As regards logistics, stock keeping, administration etc., the Group offers efficient solutions 39 Key target customer segments Sales channel Builders’ Merchant (80%) DIY (13%) Specialist trade (7%) Division No. of Semi- prof./ Industry Ordinary DIY Professionals stores high-end DIY and retailers Sales Split Stark 87 42% Starkki 20 17% Beijer 65 17% Neumann 11 5% Silvan DK 39 10% Silvan SE 11 2% Cheapy 22 0% DT Trade 17 Sales split 34% = High focus = Medium focus = Low focus 7% 45% 21% 100% Primary customer area DT Group serves both the professional and DIY segment No. of stores as per 10 April 2007 40 Focus going forward Our focus going forward is to develop our business according to our customers needs and wants 41 4. How we do it Shareholder value EBITDA x 9 - NET INTEREST = BEARING DEBT SHAREHOLDER VALUE Continuing strong focus on shareholder value 43 Strategic agenda Earn Turn Grow V alue creation to w ards su pp liers an d cu stom e rs Efficiency p lan 4 5 , 2 0 a an d 2 0 b M anaged grow th o rg an ic, a cqu isitio n s, h o rizon tal, n e w m ark e ts 44 Strategic focus 2001 – 2005 Strategic focus Capital efficiency 2005 – 2011 Operational efficiency Strategic Plan 2002+ Strategic initiatives Maintain efficiency Growth Plan 10 Plan 45 Staff costs < 45% of gross profit Like for like growth Plan 20a Adj. operating profit > 20% of gross profit Bolt-on acquisitions Plan 20b Adj. operating profit > 20% adj. capital employed Greenfields Historical focus on efficiency has created an ideal platform to pursue growth 45 Development of strategic agenda targets Adj. operating profit > 20% of gross profit Staff costs < 45% of gross profit 48% 23% Plan 20a Plan 45 22% 47% 46% 45% 21% 20% 19% 18% 17% 16% 15% Adj. operating profit > 20% of adj. capital employed 2006/07 2005/06 2004/05 2003/04 2002 2001 2006/07 2005/06 2004/05 2003/04 2002 14% 2001 44% Growth of 10 % p.a. 120% 11% Plan 10 100% 90% 80% 70% 60% 50% 9% 7% 5% 40% 30% 3% 20% 10% 46 2006/07 2005/06 2004/05 2003/04 2002 2001 2006/07 2005/06 2004/05 2003/04 2002 1% 2001 Plan 20b 110% Development of working capital WC% 19% 17% 15% 13% 11% 9% 7% As at 31 January 47 2006/07 2005/06 2004/05 Working Capital = Inventory + Trade debtors – Trade creditors 2003/04 2002 WC% = WC/Revenue 2001 5% 5. Stark Market Market leader • Good locations • 3 concepts • Customer oriented • All kinds of building materials • Large customer base • Focused organisation • Builders Merchants Combi stores Specialist stores 49 Own the marketplace As a clear no. 1 supplier to professionals, Stark is well positioned to target the semi-pro. / top end DIY market Professionals Why: Buy you solutions at the same place as the professionals do Semi- prof./ High end DIY Discount Concepts DIY - Safe and high quality - Advice and logistics 50 Customers mindset ….. Pioneers • Walk the extra mile for customers and colleagues • Always one step ahead • We are reliable = Excellent Customer Service 51 Strategy 2002 + growth scenario • Rebranding • Clear mission • Customer oriented • New and ambitious goals • More powerful organisation • Reorganisation of sales organisation • Sales teams • Clear no. 1 in every city 52 Potential STARK - Year ended 31 Jan 2007 DKK million Revenue last period Growth: Existing customers New customers Revenue Revenue 7.221 Number of accounts 228,410 2.143 1.155 10.519 Decline: Existing customers Lost customers -1.611 -524 Revenue in this period 8.384 + 66.418 + 46% - 55.714 + 16% 239,114 Total number of accounts: 239,114 In addition to 3,109,617 number of cash sales transactions total number of transactions 7,881,609 What is easiest? To retain an existing customer or to attract a new customer? 53 Revenue, EBITDA and Plan 20b Revenue, 2002 – 2006/07 EBITDA, 2002 – 2006/07 % 12.000 (DKK million) 8.328 6.000 7.140 5.456 Growth 05/06 16.6% 6.115 5.716 4.000 Growth 04/05 7.0% 2.000 10 1.000 (DKK million) 10.000 8.000 1.200 Growth 06/07 16.6% 8 766,2 800 394,1 400 391 448,5 4 2 200 0 2002 2003/04 2004/05 DIY 2005/06 0 2002 2006/07 2003/04 2004/05 2005/06 2006/07 Professional EBITDA DEVELOPMENT EXCEEDS REVENUE DEVELOPMENT 12.000 Plan 20B, 2002 – 2006/07 900 1.200 % 350 1.000 300 800 10.000 700 8.000 839 600 (DKK million) (DKK million) 6 611 600 0 500 6.000 400 4.000 300 200 2.000 100 0 800 250 699 200 600 503 150 335 400 100 160 200 50 0 2002 2003/04 2004/05 2005/06 2006/07 0 0 2002 EBITDA Revenue 54 Growth 06/07 25.4% 2003/04 2004/05 2005/06 2006/07 Growth 05/06 36.2% Growth 04/05 14.7% There is currently a video playing. The full presentation will resume shortly. 55 Most importantly STARK has just kick-started... 6. Group sourcing Achievements Direct spend totaling €2 billion 80 28% 70 26,1% 50 25,3% 24,6% 25,5% 26% 24,8% 24,2% 40 24% 64 30 58 49 20 22% 43 10 12 (Gross margin %) (Creditor days) 60 22 0 20% dec-01 dec-02 Jan-04 jan-05 jan-06 jan-07 The launch of the group sourcing strategy has led to substantial purchasing term improvements 58 Actions Up-lift in last 5 years: margin +1.9%, trade creditors +52 days Efficiency focus Product management Higher value added Customer mix Shrinkage programmes Logistics efficiency Supplier structure rationalisation Direct imports Own brands Adverse effect: some cash rebates lost 59 Sourcing Approach Sourcing Group 2 1 Division Group sourcing initiated Divisional purchasing departments strengthened Imports and Own Brands Preferred Supplier Programme Lead Buyer Groups established Store and divisional purchasing Pre 2000 2001 – 2003 2003 – 2004 Post 2005 DT Group is increasingly benefiting from its group-wide sourcing 60 Organisation Close to customers Sourcing organisation Imports and own brands Lead buyer groups 1-5 Strategy Design Operations Logistics Category strategies/ Management Analysis Contracts Implementations 28 FTE employees Stark Legal issues Trademarks Policies Analysis Systems 3 FTE employees 23 FTE employees Starkki Silvan Central support Beijer Cheapy 61 Neumann DT Trade Backbone • Same language • Same systems and procedures • Aligned organisation structures and clear roles • Clear targets • Stepwise approach • Resources 62 1 Nordic preferred supplier programme Current Target (2011) % of total sourcing 30% + 5% 75% No of suppliers 50 100 Criteria Process Benefits 90 days credit No minimum volumes Incentives ensured through purchasing bonus Negotiated by Lead Buyer Group (4 months to implement) Improved credit terms Higher service level Significant purchasing terms improvements 63 Cost savings/best prices 2 Own brands Current % of total sourcing Total Of this Low Cost Country 5% 3% Volume (DKKm) Impact Target (2011) 10% 700 Higher gross margin 2,000 Operating costs Increase in stock days Reduction in creditor days Benefit of higher gross margins of Direct Imports outweighs adverse impact on working capital 64 Sourcing integration Wolseley – DT Group Sourcing work teams have been established with over 50 representatives from Wolseley UK, PBM, PBM Imports, DT and SBS dealing with 70 selected suppliers Team kick off meeting Quick wins • Listed agreements • Growth rebate • Payment days extension Strategic opportunities • Price / rebate harmonisation • Development of approved / preferred supplier status • Identify opportunities for LCC supply Phase 1 Phase 2 65 Project structure Sourcing Steering Group Sourcing Project Team Sourcing Systems Integration Plasterboard & Insulation Tools & Hardware Softwood Heavy Building Materials Product Workshops LCC Projects (Sourcing / Projects / Process Integration Global Contracts Rebate Collection Structure Alignment Panels Hardwood Flooring & Joinery Roofing 66 Tiles Plumbing 7. Wolseley / DT integration Integration “As-is” situation “Analysis & Options” “Future state proposition” “Decision to proceed” Business as usual Wolseley / DT Group integration kick -off & Focus on: • A number of workstream projects • Many fruitful workshops and discussions Plumbing • All “just do’s” done Sourcing 68 8. Plan for growing the business Plan 10: attractive future growth Sales growth initiatives Committed to growth initiatives 70 • Increased spending on marketing to expand customer base • Significant sales staff hires to support growth • Developing new brands and concepts • Private brands • 'Icebreaker' ideas • Greenfield opportunities • Bolt-on acquisitions 9. Q & A Break Wolseley UK Nigel Sibley – Managing Director Matt Neville – Finance Director Angela Rushforth – Marketing Director Mark Harrison – Supply Chain Director Introduction Nigel Sibley, Managing Director Agenda • Background • • Who we are What we do • Our journey….so far • Financial summary • Market overview • Broadening our product range • Supply chain strategy • Summary 75 Background Who we are Wolseley UK The UK & Ireland’s leading distributor of heating and plumbing products to the professional market and a major supplier of building materials 77 Wolseley UK 78 • 1,926 branches • 15,681 employees • 2,500 commercial vehicles • Nationwide coverage Wolseley UK leadership team The leadership team has responsibility for the long-term direction of the business Nigel Sibley Managing Director Steve Ashmore Director – Core Brands Matt Neville Finance Director Grant Richardson Brand Director Plumb / Parts The senior management team (key members highlighted in grey) Angela Rushforth Marketing Director Paul Gordon Brand Director Build / Drain Bob Mason HR Director Mark Harrison Supply Chain Director Darran Rickards Product Director Ian Tillotson Commercial Development Director Derek Robb Logistics Director Tony Morris Brand Director Pipe / Climate Mark Eburne Director – Development Brands 79 Background Leadership team Matt Neville Finance Director • • • • Commercial Finance Financial Services Acquisitions Property Background Joined the company in May 2001, having previously held senior executive positions with Price Waterhouse Coopers. 80 Background Leadership team Steve Ashmore Director – Core Brands • Core Brands Background Joined Wolseley UK in 2005. Previously at Exel Logistics where he was Managing Director for Exel’s industrial business across UK/Europe. 81 Background Leadership team Ian Tillotson Brand and Commercial Development Director • • • • William Wilson Plumbing & Heating Electric Center IT Business Change Background Founder Partner of Heating Replacement Parts & Controls (HRPC). With Wolseley UK since 1993. 82 Background Leadership team Mark Eburne Director – Development Brands • • Ireland Brandon Hire Background Joined Wolseley UK in 2006. Previously chief operating officer for National Grid Metering. 83 Background Leadership team Mark Harrison Supply Chain Director • • • • Logistics Sourcing Supply chain development Transport Background Joined Wolseley UK in 2006. Previously with PepsiCo, both in the UK & Ireland and internationally. Prior to that with British Sugar (ABF) and Mars. 84 Background Leadership team Bob Mason HR Director • HR • Communications Background Joined Wolseley UK in 2005. Has held senior executive positions within a number of blue chip British companies, including BT and London underground 85 Background Leadership team Angela Rushforth Marketing Director Strategic Marketing • Marketing Services • E-commerce • Range Management • Unifix • BCGM Background • Joined Wolseley UK in 2005. Previously at Screwfix, helping grow the original family business to be a market-leading company. 86 Background Leadership team Nigel Sibley Managing Director Background: Joined Wolseley UK in 2005 responsible for Ireland and acquisition and integration of Brandon Hire. Appointed Managing Director in October 2006. Previously with Rank Group and Bass. 87 Background What we do Turnover c£900m 565 branches No. 1 in the market Key competitors: PTS City Plumbing Plumbase Grahams Independent Merchants Key products: Boilers, radiators, pumps, sanitaryware Customer groups: Plumbers, central heating engineers gas installers, local government bathroom fitters 89 Turnover c£500m 260 branches No. 3 in the market Key competitors: Travis Perkins Jewson Buildbase Grahams BPS Local Independents Key products: Bricks, blocks, cement, aggregates timber, insulation Customer groups: Builders, contactors and developers jobbing builder, self build 90 Turnover c£120m 111 branches No. 1 in above ground Key competitors: Ashworths, BSS, Frazer, Burdens, Frazer, JDP Key products: Above & below ground drainage products Customer groups: Utility contractors, plumbers, builders roofing contractors, drainage specialists civil engineers/contractors 91 Turnover c£120m 200 branches No. 1 in the market Key competitors: PTS Curzon Heating FHSS (Buying Group). Regional independents Key products: Valves, heating spares, commercial catering spares Customer groups: Heating engineers, plumbers social housing, catering facilities managers 92 Turnover c£200m 95 branches No. 1 in the market leader in pipe fabrication Key competitors: BSS Ashworths Key products: Pipes, valves & fittings fire protection specialist valves Customer groups: Mech engineers, H&V, building services industrial engineers 93 Turnover c£75m 56 branches No. 1 in refrigeration No. 3 in air con Key competitors: Dean & Wood HRP RPW NRW United Key products: Air conditioning & refrigeration components, cellar cooling Customer groups: Refrigeration contractors, H & V mechanical engineers 94 Turnover c£100m 64 branches Market entrant No. 5 Key competitors: Hagemeyer Edmundsons City Electrical Factors Local Independents Key products: Cable, switches, consumer units lamps Customer groups: Electrical engineers, plumbers, builders contractors 95 Turnover c£140m 22 branches No. 2 in market Key competitors: SIG CCF (Travis) Minster (Jewson) Key products: Foam, fibre and drywall insulation ceilings & partitions Customer groups: Contractors / developers, builders merchants 96 Turnover c£100m 270 branches No. 3 in market Key competitors: Speedy Hewden HSS Local independents Key products: Access equipment, generators, tools Customer groups: Contractors / developers, builders all trades 97 Turnover c£70m 26 branches 12 showrooms No. 1 “independent” in Scotland Key competitors: Independent Merchants PTS City Plumbing Plumbase Grahams Key products: Boilers, radiators, pumps, sanitaryware Customer groups: Plumbers, central heating engineers gas installers, local government bathroom fitters 98 Turnover c£80m 3 distribution centres No.2 in market Key competitors: F & P / AHED (BSS) Only other national distributor Waterline Key products: Boilers, white goods, bathroom suites, kitchens Customer groups: Independent kitchen & bathroom retailers merchants 99 Turnover c£10m 1 distribution centre 2 call centres No.3 in market Key competitors: Screwfix Direct Tool Station Key products: Cable clips, fixings, screws, tools Customer groups: Tradesmen fixing specialists merchants 100 Turnover c£170m 23 branches No.1 timber merchant No.2 builders merchant Key competitors: Chadwicks Heiton Buckey McMahons Buying Groups Independents Key products: Timber & building materials Customer groups: Builders Flooring contractors Self build/RMI/DIY 101 Turnover c£90m 50 Branches No.1 in market Key competitors: Chadwicks Buying Groups Independents Key products: Heating & plumbing products, gas fires, renewable energy systems Customer groups: Plumbers, heating engineers self build 102 Turnover c£30m 25 branches No.1 in market Key competitors: BTW Right Price Tiles Tilestyle Buying Groups Independents Key products: Tiles, bathroom suites, wood flooring Customer groups: Retail Tilers Commercial projects (hotels, pubs etc) 103 Turnover c£70m 115 stores Rapid expansion plan No of Stores B&Q Homebase Independents Revenue (£m) Key competitors: 2001/2 104 2002/3 2003/4 2004/5 2005/6 Forecast 2006/7 Core brand competitors WUK brand Primary Competitor Jewson PTS Burdens BSS Curzon Heating Components Dean & Wood Newey & Eyre SIG Speedy Hire 105 Our Journey….so far Our journey….so far 2004 • Highly successful trading divisions But…. • Customers and suppliers in silos • Duplication of resources • Limited sharing of sites Light Light or best practice side side • Sub-optimal supply chain • Gaps in product offer Inefficient platform for growth 107 Heavy Heavy side side Commercial Commercial & & Industrial Industrial Spares Spares Our journey….so far 2004/05 • Closure of 13 regional offices • New leadership team • Opening of Leamington Spa office • Establishment of shared services • Commencement of new supply chain strategy • Implants & multi-brand sites Transition to a single operating company 108 Our journey….so far 2005/06 • • • • • Electrical acquisitions – William Wilson & AC Electrical Insulation acquisition – Encon Brandon Hire acquisition Re-development of Ripon office Further insulation acquisitions – Neville Long & Morris Strong acquisitive growth 109 Our journey….so far 2006/07 • • • • • • Opening of national distribution centre Bathstore accelerated opening programme Completion of head office restructuring Integration of Irish management structure Electrical acquisition in Ireland North West regional distribution centre under construction Continued growth 110 Strategy 2006/07 • Our strategy is to… • • • • • Be the most efficient route to market for our suppliers Offer the best product availability, fill rates and service to our customers Offer the broadest range of product of any distributor in the UK & Ireland Be the closest merchant to our local customer through our branch network Be the supply chain partner of choice to our regional and national customers 111 Wolseley UK Today Strategy Earn • • • • Turn • • • • Grow • • • Distribution costs Product sourcing Own brand sales Labour efficiency Inventory management Supplier terms Collection of payables Property utilisation Like for like growth Continued, focussed acquisitions Branch expansion 112 In more detail… • • • • Financial Summary Market Overview Broadening our Product Range Supply Chain Strategy Matt Neville Angela Rushforth Angela Rushforth Mark Harrison 113 Financial summary Matt Neville, Finance Director Financial summary Historic growth UK & Ireland 3,000 250 2,500 Revenue (£m) 2,000 150 1,500 100 1,000 50 500 0 0 2001/02 2002/03 2003/04 2004/05 Year Revenue 115 TPBI 2005/06 Trading Profit (£m) 200 Financial summary Organic and acquisitive growth 16.0% 14.0% 12.0% % 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% 2001-02 Revenue Trading Profit 2002-03 2003-04 Revenue Trading Profit Revenue Trading Profit Acquisition 116 2004-05 Revenue Trading Profit Organic Growth 2005-06 Revenue Trading Profit Financial summary Investment in people • • • • • • • Built a new leadership team Strengthened succession capability Introduced performance management Increased management development Six-fold increase in graduate recruitment (2006 intake: 88) Transformed employee communications Significant reduction in accident rate Aim: To significantly improve the engagement of all our employees 117 Financial summary Diversification impact on customer segmentation Wolseley UK Segmentation 2005/06 Wolseley UK Segmentation 2003/04 Utilities Plumbing Building Contractor Electrical HVAC Industrial Mechanical Engineers Retail 118 Financial summary H1 2006/7 Trading margin down on prior year Sales Growth Acquisitions New Branches - Bathstore (33) - Electric Center (11) - Other (24) Like for Like Growth Costs associated with growth £m % 156 12.4% 9 1 6 0.7% 0.1% 0.4% 120 9.5% - Investment in Supply Chain New Branch Dilution Acquisition Integration costs Investment in management resource Capital Expenditure Revenue Costs Underlying Margin pressure 292 23.1% 119 £26m £5m Financial summary Operational efficiency • Working capital • Labour efficiency • Property utilisation • Own brand development 120 Own brand 121 • DC network allows increased own brand sourcing • c19,000 product portfolio • Opportunity to grow significantly from our existing 10%+ • Own brand to become a major component of our customer offer Market overview Angela Rushforth, Marketing Director Market overview Merchant Market £14.2bn Building Materials £37.0bn Bathroom/ Kitchen specialists £1.0bn TP 16% • Future prospects dependent on consumer reaction to recent and future interest rate rises • market share: 7% of building materials market Grafton 8% WUK 19% Merchant £14.2bn Improvement in RMI market seen in second half of 2006 expected to continue driven by strong housing market Saint Gobain 16% DIY £9.6bn Direct £12.2bn • BSS 8% Others 33% 123 Market overview Housing statistics - UK • UK housing market has enjoyed a sustained recovery during 2006 • Lack of supply set against firm levels of demand is providing impetus for house prices • Increase in capital investment in social housing • Pick-up in property transactions during 2006 is forecast to generate a small rise in private housing RMI during 2007 Housing Completions: Great Britain 250 Units 000's 200 150 100 50 0 2001 2002 2003 2004 2005 2006 2007f 2008f 124 Market overview Housing statistics - Ireland Change in Registrations Jan-Feb 500 CORK LOUTH DONEGAL CAVAN TIPPERARY OFFALY KILDARE WATERFORD 0 CARLOW KERRY CLARE N o. of R e gis tra tions -500 LIMERICK LEITRIM LAOIS LONGFORD KILKENNY GALWAY MAYO ROSCOMMON MONAGHAN WESTMEATH WICKLOW SLIGO MEATH WEXFORD -1,000 -1,500 -2,000 DUBLIN -2,500 Housing Registrations 125 Market overview Housing statistics - Ireland 1,253 1,360 1,617 100 1,607 90 1,350 52,602 Housing47,727 Completions: Ireland 51,932 62,686 71,808 75,398 57,695 68,819 76,954 80,957 93,419 80 70 12,940 (note a) 60 50 Housing completions – latest forecast of 60/65k • 40 30 20 10 0 2001 2002 2003 2004 2005 2006 2007f 126 Market overview Outlook UK Key drivers – 2006/07 • Commercial rose 27% vs. 2005 - lifted by office, PFI health & education work • New social housing output up 35% vs 2005 • Private new housing modest increase up 3% vs 2005 • Energy & water industries driving anticipated recovery in infrastructure investment (+8.1% in 2007) • Part L Building Regulations anticipated to drive growth in insulation market from summer 2007 onwards 127 Market overview Opportunity in UK Plumbing, Heating & Air Conditioning Building Materials £900m (4%) £1.4bn (30%) £24.3bn £4.7bn Civils/Waterworks, Industrial Commercial PVF Electrical £200m (13%) £100m (3%) £2.9bn £1.8bn Source: Management best estimates Wolseley UK 128 Market size Broadening our product range Broadening our product range Hire Civils Ind. Comm PVF BM Elec P+H 2003 Civil construction contractors Commercial new build contractors Electricians – Commercial Plumbers – Commercial General Builders – Commercial RMI HVAC Installers Large Housebuilders Small Housebuilders Self-Build (Housing) General Builders – Housing RMI Roofers Windows/ Conservatory fitters Carpenters/Joiners Electricians – New Housing Electricians - RMI Plumbers – New Housing Plumbers - RMI Home Product Installers/Fitters Decorators Landscapers Facilities Management / Janitorial Institutions (eg armed forces) Light industry Workshops/ Repairshops Skilled DIYers/hobbyists General Public 130 Broadening our product range Hire Civils Ind. Comm PVF BM Elec P+H 2006 • Civil construction contractors Filling the gaps Commercial new build contractors Electricians – Commercial Plumbers – Commercial General Builders – Commercial RMI HVAC Installers William Wilson / AC Electrical Encon Brandon Hire Bathstore expansion programme Large Housebuilders Small Housebuilders Self-Build (Housing) General Builders – Housing RMI Roofers Windows/ Conservatory fitters Carpenters/Joiners Electricians – New Housing Electricians - RMI Plumbers – New Housing Plumbers - RMI Home Product Installers/Fitters Decorators Landscapers Facilities Management / Janitorial Institutions (eg armed forces) Light industry Workshops/ Repairshops Skilled DIYers/hobbyists General Public 131 Acquisitive growth Broadening our product range 22/ 22/10/0 10/055 Encon Insulation: Foam, Fibre, Drywall Ceilings& Partitions 15,000 SKUs 31/10/05 31/03/06 21/04/06 2/05/06 William Wilson Neville Long AC Electrical Brandon Hire Hireplc Plumbing & Heating: New Heating & Bathroom products / suppliers Electrical: Cable, lamps, Consumer units, Switches Insulation: Ceilings& Partitions Drywall 3,800 SKUs Electrical: Cable, lamps, Consumer units, Switches Industrial Brandon Tool Hire: Access equipment Generators HVAC Toilet Hire Survey equipment 10,000 SKUs 3,000 SKUs 15,000 SKUs 132 Acquisitive growth Geographical expansion 01/ 01/09/0 09/044 Brooks Group Ireland 18 Branches 19/ 19/09/0 09/066 Morris Insulation Ireland Insulation 4 Branches 30/09/05 19/04/06 31/05/06 11/08/06 HGH Plumbing K&R Building Supplies Ivybridge Building Supplies Brandon Lunts Hire plc Heath Kent 1 Branch Cornwall 1 Branch Cornwall 1 Branch 2/10/06 22/02/06 19/02/07 Murdock Hosking Conlon Quinn NW England 3 Branches Cornwall 1 Branch 133 Ireland Electrical 3 Branches Widnes 1 Branch Broadening our product range Electric Center Broadening our product range Electric Center William Wilson purchased October 2005 • 26 branches in Scotland, NE/NW England and the Midlands AC Electrical Wholesalers purchased in April 2006 • 40 branches mainly in southern England Combined turnover at point of acquisition c£100m 135 136 137 Broadening our product range Electric Center 138 • Launched new Electric Center brand September 2006 • All branches now re-branded Broadening our product range Electric Center • 85 branches by end of April • Sales growth is over 20% up versus previous year • Major orders now being secured due to national branch coverage 9 branches opened in shared sites . 139 Broadening our product range Encon Broadening our product range Encon SIG 27% Encon 10% SIG 27% Others 5% Other DIY 5% Specialist Distributors Builders 28% Merchants 25% Encon Insulation purchased October 2005 • 22 branches nationwide • 500 employees • Clear 2nd in market DIY 5% Only National competitor to SIG 141 Broadening our product range Encon Market value c.£1.4bn Fibre Insulation £250m Foam Insulation £220m Other Insulation £80m Insulation market – strong growth prospects driven by government regulation Others £80m Ceilings/ Partitions £250m Drywall £500m 142 Broadening our product range Encon Fibre High value market Recent strong growth Future strong growth - legislation driven Supply / demand in balance → modest price inflation Trends favour specialist distribution Encon major presence 143 Foam Drywall Broadening our product range Encon SIG 27% SIG 27% DIY 5% Others 5% 2002 2003 2004 2005 2006 2007 Encon expanded further its product range and geographical spread with acquisitions • Neville Long – Ceilings & Partitions • Morris – Ireland Compound annual growth 2002 to 2006 of 19.7% 144 Broadening our product range Brandon Hire Broadening our product range Brandon Hire 100% 589 277 522 Ot her Access Equipment Mini Plant 60% - ding Handling • Brandon Hire addressable market – £1.2bn • Market experienced steady growth (4+% per annum) A growing, complementary business sector where we had little penetration Cleaning/ Floor Pr ep Carpent r y/ Woodwor king Concr eting/ Compacti ng Heat ing/ Cool ing/ Drying 0% Tool hire sector – estimated at £831m Lif t ing/ Mat er ials Gardening/ Landscaping Pumps 20% • Light ing/ Wel Cut t ing/ Grinding Pipewor k/ Plumbing 40% The UK hire market as a whole is estimated to be worth £3bn Generat ors/ Compr essors 80% Dr illing/ Br eaking • 20% 40% 146 Broadening our product range Brandon Hire UK Tool Hire – Current Annual Turnover Value (£m) % Speedy Hire 280 22 HSS 165 13 Brandon Hire 95 Hewden (Tools) 91.5 7 55 4 Jewson Hire Station SIG 27% SIG 47 27% A-Plant 40 TP Hire 37 Other GAP 31.5 Specialist JG Distributors Martin 9.7 Builders 28% Merchants Others 400 25% Total 1,251 • Early business wins through leveraging existing Wolseley customer relationships • Margin enhancing product offer – Brandon Hire 11.1% trading profit (Dec 2005) 8 DIY 4 5% 3 Others 5% 3 3 1 32 100 Source: Executive Hire News Jan 2007 147 Broadening our product range Brandon Hire National network - 260 branches • All operating on Brandon IT system • All Hire Centers re-branded as Brandon Hire • New management team • Integration of HR, property, marketing & fleet management • 8 new branches opened 2006/07 148 Broadening our customer base Bathstore - expansion Broadening our customer base Broadening customer appeal 4% Bathstore heartland: style chasers with money 29% Growth opportunity: style chasers on a budget 150 Broadening our customer base Customer promise & values Bathstore Customer Promise We make dream bathrooms 1 Bathstore Values We live and breathe stylish bathrooms an affordable reality 2 3 We make dream bathrooms affordable and accessible for everyone We make bathroom buying a pleasure 151 Broadening our customer base Driving footfall Catalogue Approximately 220 pages • Full price visibility • Full range – key customer reference point • Updated quarterly • 3 core sales per year Supplemented by seasonal promotional activity & local support • Distributed in national press & via door drop • National television support commenced January 2007 152 Broadening our product range Revenue and store number growth No of Stores Revenue (£m) Stores 115 77 58 32 26 2001/2 2002/3 2003/4 2004/5 153 2005/6 Forecast 2006/7 Supply chain strategy Mark Harrison, Supply Chain Director The supply chain • Our suppliers manufacture or obtain the products • Our sourcing team source the products direct from a supplier • Our teams receive the products and store them in our warehouses and distribution centres • Our sales force sells the products to our customers • Our customers buy the products • Our distribution teams ship the products to our customers or our customers pick up the products from our centres or stores 155 Supply chain Wolseley UK – what is it? Logistics • Optimisation of product and information flow, from the supplier gates to the customer delivery point Product Sourcing • Maximising growth and margin through product and supplier management by being the preferred route to market for our suppliers Inventory • Centralised and optimised management of core branch range; lower inventory and positive impact on working capital Transport • Integrated primary network (DC’s to branches), secondary transport (branches to customers) efficiencies such as pooling, better fleet utilisation 156 Delivering a World-Class Supply Chain Supply chain strategy £100m investment plan to.. • Facilitate product range expansion • Enhance customer service • Cost efficiency 157 Delivering a World-Class Supply Chain Supply chain strategy To date 42% of investment spent • Enable business planned growth • Define and raise service standards • More efficient operating cost • Increased barrier to entry due to capital requirements • Scaleable and flexible solution • Opportunity for more DC-sourced product • Enable branches to focus on customer service and sales • Leverage best practice in supply chain management 158 Delivering a World-Class Supply Chain Supply chain strategy 3 key areas DC Infrastructure • Optimise cost • Improve service platform • Expansion for growth Inventory Management • • • Service improvement to customers Lower inventory Branch management focused on customers Transport • Improved fleet utilisation • Lower operating costs • Service enhancement 159 Supply chain strategy Distribution model NDC (slow moving single stocking point) • Supplies products direct to branch e.g. 100% parts (3rd party carriers) • Supplies products to RDC’s e.g. 15% slow moving plumb (WUK primary fleet) RDC (faster moving high volume) • Supplies products to branches e.g. 80% Plumb (WUK primary fleet) Branch (point of sale) • Supplies product to customer locations (WUK secondary fleet) • Customer collection point • Receives non DC products for onward delivery e.g. bricks and blocks (WUK secondary fleet) 160 Distribution Centres Vision Future DC infrastructure (42% Complete) Executing through common global WMS Timeline Today Cumbernauld Start Complete Melmerby Athlone Chorley NDC Naas Marston Gate South East RDC NDC as hub of distribution Worcester Distribution spokes to RDCs, then to branches 161 Supply chain strategy DC infrastructure delivers service enhancement and Cost efficiency Sevice enhancement 96.8 100 88 10.7% 94 10.3% 80 90 9.6% 80 9.5% % f u lf ilm e n t 70 60 50 40 30 20 10 0 2003 2007 Current 2003/04 DC’s to branch – core range 2004/05 2005/06 2006/07 Total Supply Chain Costs Branch availability of CBR lines Supply Chain Costs as % of COGS 162 Supply chain strategy National distribution centre 163 Supply chain strategy North West RDC Site:: • Revolution Park, Chorley (M6 J28) • 24 Acres (phases 1 & 2) Building (Approx sq. ft.): • Warehouse 310,000 • Main office block 21,000 Handling & Storage: • 15 level entry loading doors • 14 dock levellers • 15 van loading doors • c27,000 pallets 164 Supply chain strategy Central branch replenishment Central control of stock, targeting the top lines Improve customer order fill • Top 1500 lines is 80% of transactions • Branch availability improved from 88% to 94% • DC to branch improved from 80% to 97% Improve inventory turns • 18% improvement year-on-year in days cover of stock in the DC’s (05/06 v 06/07) driving down working capital Branch Customer Focus • Automatic central replenishment of core range saves 7000 man hours per week and allows branches to focus on the customer and hence sales 165 Supply chain strategy Current transport operations 2,360 branch vehicles • 160 DC commercial vehicles • 166 • Low utilisation – <6 deliveries per day • Branches operate independently Supply chain strategy Transport achievements • • • • • • • • Originally managed manually, focusing on KPIs and best practice 155 vehicles removed; 54 fewer drivers required; reduction of 1 million miles Now moving into systematisation of the branch and network transport routes Initial indications from pilot work in Derby are that there is a further optimisation benefit of at least 5% Supplier backhauling concentration on key DC suppliers - 62 suppliers targeted New revenue stream Out of area delivery reductions in progress Further savings if we always delivered from nearest branch 167 Supply chain strategy Category focused consolidated UK & Ireland sourcing PVF Aircon and Spares Heavyside Hardware Timber • • 400,000 product range 6,500 suppliers • • • 630 UK preferred suppliers Acquisition synergies Additional creditor value • COGS > £2bn Drainage Heating, Bathrooms 168 Supply chain strategy Sourcing key driver of Wolseley business model Global sourcing • Managing trans-continental relationships and negotiations European sourcing • European supplier relationships • Facilitates the development of the product strategy in conjunction with the OpCos and business functions • Negotiates European programmes and facilitates implementing action plans with OpCos and the suppliers UK sourcing • Negotiates national and local conditions and rebates with support of EU sourcing • Implementation of supplier strategies and action plans • Product pricing and project or contract pricing • Promotions to drive supplier growth • Supports development of appropriate product range to serve customer needs 169 Supply chain strategy Sourcing strategy Local deals Optimise EU suppliers LCC/OB sourcing Price and terms harmonisation Commodities buying Today Benefits: • Driving margin enhancement • Improving working capital creditor days increased • Supplier compliance, e.g. ‘on time, in full’ 170 Supply chain strategy Summary DC Infrastructure • Optimise cost • Improve service platform • Expansion for growth Earn Grow Grow Inventory Management • • • Service improvement to customers Lower inventory Branch management focused on customers Grow Turn Grow Transport • Improved fleet utilisation • Lower operating costs • Service enhancement Turn Earn Grow Sourcing • Driving margin enhancement • Increasing creditor days improved working capital • Supplier compliance, e.g. ‘on time, in full’ Earn Turn Turn 171 Summary Nigel Sibley, Managing Director Wolseley UK today The key changes • • • • • • • • New leadership team Integrated operating company Broader product offer More branches Greater utilisation of sites Professional support services (HR, Marketing, Supply Chain) More cost efficient central overhead Supply chain to support business growth = Infrastructure to deliver future earnings growth 173 Wolseley UK today Significant change and investment • People • Acquisitions • Supply chain • New branches • Systems Continuing culture change from a product re-seller to a distribution and service provider 174 Wolseley UK today Strategy Earn Turn Grow Drive profits faster than sales Improve working capital Improve property utilisation Continued, focussed growth 175 Q&A