2015 Annual Report
Transcription
2015 Annual Report
Christ Centered - People Focused 2015 Annual Report Message from the Board President Board Member Juelle Edwards attends a LeadingAge event BOARD OF TRUSTEES Paul McConnell, President William Terry, Vice President Mike Martin, Secretary Ken Dixon, Treasurer Juelle Edwards Ron Guderian Chris Keuss Linda Landerdahl Curtis Martin Margaret Shephard Cathy Tastad Gordon Trepus What a great blessing it has been to serve as your Board President this past year! We have drawn our theme of “rebuilding the walls” from the book of Nehemiah. The greatest challenge in wall-building is to set the first course of stones perfectly level. Years ago, I built a brick patio at my home – and learned that it is far simpler to say “keep it level” than to do! More than once I was tempted to just start stacking stones and bricks, but I knew the result would be a mess. Once I got the foundation and first layer right, the rest of the structure went quickly. As part of his year-end campaign, Mark Milan gave me a rock with Nehemiah 2:20 painted on it: “The God of heaven will give us success. We his servants will start rebuilding”. It sits near my desk reminding me of God’s hand on ours as we partner with Him in revitalizing our community. I am so thankful for the many people the Lord has brought around us for this task. Your Board has put in long hours and hard labor at the foundational level. The first course of stone has been planned, surveyed, excavated and set in place. Many members of this community have pitched in with zeal, taking on projects such as beautifying the grounds, renewing the Thrift Shop, and contributing in many ways to our mission. We have been blessed with outstanding leadership and are so grateful for Barbara Culley and the team she’s assembled. While there is much to be done, we celebrate God’s blessing and goodness in all that has been accomplished. I am deeply honored to be affiliated with Warm Beach, to have Board members, staff members and community members of such faith, vision and industry joining in “this good work”. Nehemiah 2:17. Together, and with confidence in Christ’s continued favor, we will see the best days ahead. Greg Zook Victor Moses, Free Methodist Foundation Representative 2 Paul McConnell, President Warm Beach Senior Community 2015 Annual Report Message from the Executive Director When I think back on 2015, the word that captures the year is “renewal”. We have realized success on many fronts. One important area where we have made great strides is our business outcomes, posting positive financials at year-end. We have developed a strong finance team lead by an industry expert, our CFO, Bill Brown. We are also strengthened by the arrival of our new Controller, Michelle Elijah. Our Facilities team made many improvements to our grounds and infrastructure. Our amazing resident volunteers (Facelift Brigade) have made wonderful improvements in our landscaping. The grounds are looking beautiful and are the perfect place for our residents to enjoy the outdoors. Innovations continued through the year with new resident programs, such as the monthly community event. Having attended a few of those, I can tell you they are a great opportunity to create friendships and connection. From singing camp songs around the “campfire” with s’mores, to opening day of Mariners with hotdogs and peanuts, that’s a snapshot of the community fellowship happening here. Recently I had a conversation with a resident who shared how moving into the community created a sense of home for her. That resonated with me as that’s what our community is all about. Looking forward to 2016, the future is bright with hope and promise, knowing we honor our foundations of faith to serve those who call Warm Beach Senior Community their home. I am honored to be part of that legacy. LEADERSHIP TEAM Barbara Culley, Executive Director Bill Brown, Chief Financial Officer Mark Milan, Director of Advancement Michelle Elijah, Controller Mary Ann McIntosh, Human Resources Manager Laura Hofmann, Director of Clinical Relations Sheila Bartlett, Community Relations & Marketing Barbara Griswold, Housing & Services Director Kristy Wilkins, Director of Food Services Don Branch, Facilities Director Leadership Meeting Barbara Culley, Executive Director Warm Beach Senior Community 2015 Annual Report 3 Social Accountability The core mission of Warm Beach Senior Community is to enrich and improve the lives of seniors, both on and off our campus. As a not-for-profit organization, this outside-ourwalls focus is the essence of the concept of community engagement, or social accountability. Social accountability is an extension of our mission and provides proof in action of the not-for-profit difference. Everett Community College nursing students receive on site-training In 2015, WBSC contributed over $1,270,000 worth of time, labor, charity care and direct services to the greater community of Stanwood and Snohomish County. MISSION STATEMENT By identifying community needs, we provide activities and programs to meet those needs. A sampling of examples: Warm Beach Senior Community provides quality housing and supportive services in a serene, natural setting. Educational Programs We demonstrate Christ’s love by: (1) preserving the dignity of residents, staff and volunteers, (2) addressing physical, spiritual, social and emotional needs, and (3) fostering fullness of life and independence. Estate Planning Basics AARP Driving Classes Health & Wellness Series Uncompensated Care (Charity Care) Medicaid Gap Low Income Housing Flu Shot Clinics Transportation Doctors Appointments Shopping Trips Loaning Buses to Sister Ministries Social Opportunities Flower Gardening Presentation Rotary Parade Participation Community Concerts Partnership with Everett Community College for Nursing Student Clinical Rotation Training 4 Warm Beach Senior Community 2015 Annual Report Volunteerism “We wanted a community that At Warm Beach Senior Community, we firmly believe everyone has a purpose, regardless of age or ability. Our residents are active seniors who inspire each other and their community every day. was warm, caring, supportive and yes, fun. That is Warm Beach. Because it is non-profit, Volunteering is a key in community life, with about 80 percent of the residents sharing their time and talents. The opportunities are many and include serving fellow residents in the dining room, answering phones, utilizing skills by assisting maintenance, cashiering in the Thrift Store and Manor Mart, gardening in the atrium or outside landscape, and much more. The residents themselves drive the activities, programs and classes that contribute to a spiritual and fulfilling life here at Warm Beach. meaningful volunteering is allowed. Not required, but available. All kinds of opportunities abound and as a result we have felt useful. This supports healthy and happy longevity.” Some examples of resident-led programs include: Facelift Brigade Sit Aerobics Strong Senior Program Bible Study Men’s & Women’s Choirs Ceramics -Luise V. Facelift Brigade Gardening Demonstrations Scrapbooking Writers’ Group Thrift Store Warm Beach Senior Community 2015 Annual Report 5 Year in Review This has been an exciting year for Warm Beach, with substantial progress being made across all departments. We are continually seeking ways to improve our programs, care and services to better suit the needs of our residents. The most notable of these accomplishments include: ACCOUNTING “To us, this place is a blessing. We thank the Lord every day New Controller, Michelle Elijah Thrift Store accounting and bank account consolidated for internal controls Consistently reconciling all balance sheet accounts for His provision: we thank Him for the renewal of ADVANCEMENT New Director of Advancement, Mark Milan 308 donors contributed over $400,000 care of the staff, and for Year-end giving campaign, Nehemiah 2:20, raised $62,515 Chaplain Ike’s leadership and $20,000 grant from Stillaguamish Tribe providing for the acquisition of a handicap accessible van $5,265 grant from the Everett Clinic providing for lift chairs for Nursing friendships, for the love and counsel. There is also the beauty of this place that we enjoy—the beauty of the CEDAR COURT (ASSISTED LIVING) trees and the clean air. We Cedar Court RN celebrated milestone 20 years employment see God at work here. Warm $30,200 raised for Cedar Court renovation; work has already begun with the installation of new appliances Beach ministers to your soul.” COMMUNITY RELATIONS -Bob and Kitty M. 6 Voted 2015 Best Retirement Community by Stanwood and Camano Island Chambers of Commerce Pay-It-Forward Month of July (community calendar with coordinated benevolent services) Introduced monthly Health & Wellness Series Participated in 28 Marketing and community events Warm Beach Senior Community 2015 Annual Report Year in Review 2015 FUN FACTS COMMUNITY RELATIONS (cont.) Visibility in over 200 advertisements and publications FACILITIES New Director of Facilities, Don Branch Renovation of pool and spa facilities Replacement and repair of sidewalks throughout campus Upgraded Beachwood sound system HEALTH CARE CENTER (SKILLED NURSING) Formation of new Director of Clinical Relations position to build relationships with local hospitals and facilitate transition to Accountable Care Organization (ACO) Increased outpatient rehabilitation by 24% Hosted six classes of Everett Community College first and second quarter nursing students Achieved 0% readmission rate for Medicare posthospitalization patients Secured Premera Medicare Advantage contract HOUSING & SERVICES Chaplain implemented a Grief Support Group Barber & Beauty Salon introduced quarterly specials and additional services New monthly Community Event Series New Resident Welcome with welcome baskets Number of Volunteers 138 Volunteer Hours 15,200 Meals Served 119,600 Pounds of Laundry 600,000 Work Orders 2,900 New Residents 25 Visits to the Website 19,200 Facebook Followers 103 Average Census Independent Assisted Living Nursing 96% 95% 94% During Pay-It-Forward Month, WBSC donated: Food Drive 188 lbs Pet Food Drive 120 lbs Coin Drive $285 HUMAN RESOURCES Revitalized the Safety Committee Formation of Employee Advisory Committee including the implementation of new employee newsletter Stay at Work Reimbursements over $13,000 HIPAA/Compliance program development Warm Beach Senior Community 2015 Annual Report 7 Thank you to our 308 generous donors who gifted over $400,000 in 2015. Your annual support engages you in the work of ministry and care here at Warm Beach. Every gift, joined together, will make a world of good. If you would like to make a donation to Warm Beach Senior Community, please contact: Annual Giving At Warm Beach Senior Community, our partners join with us in giving to several areas of ministry. The Heritage Fund helps fulfill the vision of providing affordable housing and care for those of limited means. This fund makes it possible for us to provide quality housing and loving care for residents by filling the gap between Medicaid reimbursements and the actual cost of care and housing. Memorial Gifts/Gifts in Honor allow our donors to honor a family member or friend by making a gift in their name. Designated Giving allows our donors to give to a specific appeal, capital project or ministry need. Designated gifts in 2015 included: Facelift Fund Mark Milan, Director of Advancement This fund is used for the specific purpose of beautification, maintenance and improvements to the grounds. The work is done by the resident volunteer Facelift Brigade. Cedar Court Remodel A fund designed solely for the renovations of our Assisted Living facility, to include flooring, kitchen appliances, painting and other restoration projects. [email protected] ph 360-652-2628 Or go online to give directly at: www.warmbeach.org/make-a-donation Nehemiah 2:20 Appeal This is our year-end giving campaign. Funds received through this appeal were placed in the Heritage Fund to provide for resident care reimbursement gap. Giving to the General Fund allows us to use undesignated gifts to fund any area of expense on a “most needed” basis. These funds may be used for operational or capital needs. WBSC is a 501(c)(3) non-profit organization. Your contribution may be tax deductible. 8 Warm Beach Senior Community 2015 Annual Report Financial Overview Warm Beach Senior Community OPERATION REVENUE & EXPENSE is committed to demonstrating sound financial stewardship. Income Fees Our management of the talents, $9,564,072 Contributions $400,148 Miscellaneous $138,276 Total Revenues $10,102,496 spiritual gifts, time and, in particular, the funds that our donors, residents and staff entrust to us is a critical measurement of our personal Expense Program Services Fundraising $8,768,205 and corporate commitment. As $109,243 a non-profit, we take great care Management & General $1,029,548 Total Expenses $9,906,996 in managing our budget, while still utilizing those funds to provide quality housing and supportive services to seniors. Bill Brown, Chief Financial Officer [email protected] YEAR END 2015 ph 360-652-2630 Copies of our Consolidated Financial Statement are available upon request. Warm Beach Senior Community 2015 Annual Report 9 An Active Community With its scenic woodlands and inspirational setting, Warm Beach Senior Community is truly a place set apart. It is a place of intellectual vitality, spiritual growth and fellowship. Our residents are a vibrant, engaging group who embrace their retirement years with enthusiasm. Men’s Hiking Group “I have always enjoyed hiking, so I started inviting others. I Whether it be a local shopping trip, a tour through Seattle, or an Alaskan cruise, there is always something happening at Warm Beach. Below is just a sampling of the events and outings from 2015: 4-Day Alaskan Cruise Museum of Flight, Seattle Museum of History and Industry, Seattle “Sounds of Christmas” Seattle Pacific University Choral and Orchestra developed very meaningful Seattle Architectural Tour relationships at Warm Beach. Seattle Historical District Tour It is an absolutely wonderful Lake Union Lighted Boat Parade group of people.” Tulip Festival Port Townsend Ferry Ride and Shopping Tour Puyallup Fair Evergreen State Fair Northwest Trek Wildlife Park Deception Pass State Park enjoy the fellowship of just being with the boys. That’s also why I joined the men’s singing group, for the fellowship. I’ve -Bill R. 10 Warm Beach Senior Community 2015 Annual Report Resident Council “This place has added a The Resident Council serves to represent the interests of the residents to Warm Beach management and the Board of Trustees. It plays a crucial role in voicing concerns, requesting improvements, welcoming new residents and supporting facility efforts to make life at Warm Beach the best it can be. There are three Resident Councils at Warm Beach representing the varying levels of care and housing: Independent, Assisted Living and Skilled Nursing. RESIDENT COUNCIL (INDEPENDENT) Curtis Martin, President Building, Grounds and Safety Committee Food Services Committee Garden Committee Hospitality Committee Library Committee Nominating Committee Social Committee Vespers Committee richness to our lives that is difficult to explain. Here we can exchange stories with other successful businessmen, teachers, ministers and pastors. We speak the same language. It’s the language of the heart.” -Jim and Ruth Y. RESIDENT COUNCIL (ASSISTED LIVING) Thomas Bownes, President Resident Council President, Curtis Martin, representing WBSC in Stanwood Rotary Parade Food Services Committee RESIDENT COUNCIL (NURSING) Raymond Wells, President Food Services Committee Warm Beach Senior Community 2015 Annual Report 11 20420 Marine Drive Stanwood, WA 98292 360-652-7585 www.warmbeach.org