989-04-2009 Advocate Winter
Transcription
989-04-2009 Advocate Winter
Volume 34, Issue 4, winter 2009 THE www.acsw.ab.ca ADVOCATE A L B E R TA C O L L E G E O F S O C I A L W O R K E R S Mental health doesn’t draw a line at health care. If you treat people well in hospital, they get a treatment prescribed & are stabilized & in a position to recover. What happens when they have nowhere to live, no means to support themselves, or no means to get across the city to access their medications? (From “An expanded approach to mental health,” page 22) An Advocate special issue on mental health Special Feature: An expanded approach to mental health page 22 Letters: Social workers speak out on the effect of cuts to Alberta Health Services page 26 A day in the life: Robert Scott page 28 Fighting mental health stigma page 30 The language of needs page 31 Review: Humanizing homelessness page 20 The Advocate Volume 34, Issue 4, Winter 2009 COVER STORY An expanded approach to mental health............. Joan Marie Galat������������������������������������������� 22 in this issue FEATURES James Bond meets Nellie McClung...................... Donovan Hoggan������������������������������������������� 16 Letters: Social workers speak out on the effect of cuts to Alberta Health Services................... ACSW members��������������������������������������������� 26 Published by: The Alberta College of Social Workers (ACSW) 550 10707 100 AVE NW Edmonton AB T5J 3M1 Phone: (780) 421-1167 Toll-free in Alberta: 1-800-661-3089 Fax: (780) 421-1168 or toll-free 1-866-874-8931 E-Mail: [email protected] Website: www.acsw.ab.ca Executive Director & Registrar: Rod Adachi, MSW, RSW [email protected] A day in the life: Robert Scott........................... Joan Marie Galat������������������������������������������� 28 Associate Registrar: Alison MacDonald, PhD (Cand), RSW [email protected] Fighting mental health stigma........................... Austin Mardon���������������������������������������������� 30 Professional Affairs Coordinator: Lori Sigurdson, MSW, RSW, [email protected] The language of needs...................................... Jim Thomson������������������������������������������������ 31 Coordinator, Finance and Administration: Gladys Smecko Registration Coordinator: Brenda Gross NEWS From our desk to yours..................................... Lori Sigurdson������������������������������������������������ 3 Pulse of Social Work Awards.............................. Lynne Dulaney������������������������������������������������ 8 The Faculty Beat: Learn how to work with vunerable populations................................... Lynne Dulaney............................................... 10 Book Review: Humanizing homelessness.............. Peter Smyth������������������������������������������������� 20 REGULAR FEATURES President's report............................................. Bob Johnson������������������������������������������������ 12 The impacts of reductions in services.................. Rod Adachi��������������������������������������������������� 13 Diploma Dialogue: Mount Royal University........... Linda Fountain���������������������������������������������� 14 Communication Corner...................................... Joan Marie Galat������������������������������������������� 17 The lighter side of social work........................... James Grasdal����������������������������������������������� 17 Private Practice Committee............................... Laurie Fisher������������������������������������������������� 18 New RSWs....................................................... Membership as of August 14, 2009������������������ 19 For Your Information........................................ Announcements�������������������������������������������� 32 All material with bylines is ©2009 by author. ACSW retains copyright when no author is listed. THE ADVOCATE EDITORIAL POLICY: The Advocate seeks to serve as a “meeting place” for Alberta social workers by publishing information about social work research, theory, practice, and education; professional affairs; social issues; the work of the College; books, journals, and other media of interest to social workers; continuing education and job opportunities; and the comings and goings of Alberta social workers. Members and the public are welcome to submit articles, stories, anecdotes, poems, thoughts and ideas. Letters to the editor, announcements, cartoons, artwork, and pictures are also welcome. The Editorial Board reserves the right to edit submitted material. Please call the ACSW office for a copy of “Writing for the Advocate” before submitting any material. Publication does not imply endorsement by the College. The Advocate is published quarterly. Deadlines are JANUARY 15 for the SPRING issue (March publication), APRIL 15 for SUMMER (June publication), JULY 15 for FALL (September publication), and OCTOBER 15 for WINTER (December publication). ALL SUBMISSIONS: The Advocate, ACSW, #550, 10707 - 100 Avenue, Edmonton AB T5J 3M1 ATTN: Lori Sigurdson • E-MAIL: [email protected] • PHONE: (780) 421-1167 • FAX: 421-1168. 2 Executive Assistant to the Executive Director: Kim Chiles Registration Secretary: Monica Vasconez Regulatory Secretary: Desiree Hurst Administrative Secretary: Nearint Neam Promotions Coordinator: Ilona Cardinal, BA, BFA Competency Secretary: Jennifer Catt ACSW Council: President: Bob Johnson, MSSW, RSW Vice President: Elaine Spencer, MSW, RSW Secretary: Terry Wilson, BSW, RSW Treasurer: Bonita Decaire, MSW, RSW Members: Derek Chewka, BSW, RSW Tera Dahl-Lang, MSW, RSW Richard Gregory, MSW, RSW Barry Hall, PhD, RSW Jolene Losness, MSW, RSW Aboriginal Committee Representative: Verna Wittigo, BSW, RSW Public Members: Marija Bicanic, LLM Lynne Davies, BScN, MEd Austin Mardon, CM Ralph Westwood, Dip Mental Deficiency Nursing, BEd, MEd CASW Representative: Emily Drzymala, PhD, RSW The Advocate is published quarterly for members of ACSW and other interested parties. Editorial Board: Papiya Das, MSW, RSW (Chair) Duane Burton, BSW, MEd, RSW Eugene Ip, MSW, RSW Leslie MacKinnon, BSW, RSW Anne Marie McLaughlin, PhD, RSW Elaine Paras, MSW, RSW Peter Smyth, BSW, RSW Trudy Wilson, SW Diploma, RSW Editor: Joan Marie Galat Production Editor: Jena Snyder Design: Kyle Loranger Design Advertising space is available; please call the ACSW office for details or to place an ad. The Editorial Board reserves the right to reject any advertising. SPRING 2010 ISSUE DEADLINE: JANUARY 15, 2010 Canadian subscriptions are $24/year (outside Canada: $24 US/year) Please notify ACSW office immediately of any address changes. ISSN 0847 - 2890 PM NO. 40050109 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO 550 10707 100 AVE NW EDMONTON AB T5J 3M1 The Advocate • Winter 2009 From our desk to yours by Lori Sigurdson, MSW, RSW ACSW Professional Affairs Coordinator Area Coordinator Events Lori Sigurdson in the Area Coordinators have been busy this fall hosting several events. news Calgary Area Coordinators kicked things off with a full day of continuing competence on Sept. 19th. Social workers were given the opportunity to learn about working in a foreign land, collaborating with other professionals, understanding animals as well as having some fun with laughter yoga. Many thanks to Rob Halfyard, chair of the coordinators, for his leadership in this event. Continued on page 4 Laughter Yoga at the Calgary workshop Calgary workshop presenter Sarah Davies Calgary workshop Holiday greetings from the ACSW office staff! ACSW office staff: Back row, L to R: Nearint Neam, Monica Vasconez, Jennifer Catt, Alison MacDonald, Brenda Gross, Gladys Smecko Front row, L to R: Desiree Hurst, Ilona Cardinal, Rod Adachi, Kim Chiles, Lori Sigurdson Volume 34 • Issue 4 3 From our desk to yours Continued from page 3 in the news Athabasca A Halloween costume party was hosted by Athabasca Area Coordinator Suzanne Taylor. Prizes were given out to all wearing costumes. St. Albert On Sept. 24th St. Albert Area Coordinator Sharon Mills invited guest speakers Elizabeth Atkins and Elisha Astles from Canadian Forces Base Edmonton. The presenters explained the operational stress injury social support program. A networking lunch followed the presentation. Rocky Mountain House Photo collage from Athabasca’s ACSW Halloween costume party David Brady organized a unique activity for Rocky Mountain House social workers on October 7th. Guest speaker Robin Smith Mandel Slave Lake explained how to develop a local eating lifestyle. A potluck Slave Lake Area Coordinators Gail Ungstad and Sylvia lunch with foods produced locally was enjoyed by those Pratt invited local social workers to an event with ACSW attending. Executive Director and Registrar, Rod Adachi, on Nov. 17th. Portfolio Workshops: Medicine Hat, High Prairie & Grande Prairie If you would like to know about events in your area please check out our members’ only website and click on Regional Activities. Portfolio Workshops were organized in 3 locations this fall. Area Coordinators Linda Boksteyn and Peggy Davis hosted the event in Medicine Hat along with members of the Competence Committee. High Prairie Coordinator Verna Wittigo and Grande Prairie Coordinators Sandra Guzzwell, Marianne Hartman and Ghislaine Boucher hosted workshops in late November. Social worker publishes Val Kinjerski, PhD, RSW, has published a new book, Rethinking Your Work: Getting to the Heart of What Matters. Thanks to Derek Chewka, Competence Committee and ACSW Council Member, for his work presenting at these events. Edmonton Edmonton Area Coordinators organized a Category A Workshop entitled Plain Language Writing: Say What You Mean. Advocate editor Joan Marie Galat presented the workshop on Nov. 16th. Rethinking Your Work by Val Kinjerski Val has previously been a keynote at our conference and is presenting a workshop in 2010 regarding inspired leadership. She is a leading authority in the field of employee engagement and on the topic of “spirit at work.” Val runs Kaizen Solutions for Human Services: www.kaizensolutions.com. Continued on page 5 4 The Advocate • Winter 2009 From our desk to yours Continued from page 4 Area Coordinators Retreat in the Once again area coordinators were invited to our annual retreat. This event gives coordinators an opportunity to connect with social workers across the province. It is also a chance for coordinators to relax, rejuvenate and learn about ACSW initiatives. Rod Adachi, Executive Director and Registrar, welcomed the coordinators and presented the provincial and national activities of the College. Alison MacDonald, Associate Registrar, presented a portfolio workshop. Lori Sigurdson, Professional Affairs Coordinator, discussed membership and advocacy activities of ACSW. Many thanks to the Area Coordinators for their work throughout the year promoting our profession! 2010 ACSW Conference March 18 – 20 Social Workers Inspired to Serve Humanity Telus Convention Centre Edmonton Don’t miss this one! Our 2010 conference is shaping up to be a fantastic experience. See pages 11 and 40 for details. 2010 Social Work Week March 1 – 7 The Canadian Association of Social Workers (CASW) has chosen the theme Social Workers Speak Up: Poverty Costs for 2010. For assistance planning activities in your area or further information, contact Lori Sigurdson. Area Coordinators Retreat CORRECTIONS Anton Quon In the Summer 2009 issue of the Advocate, we neglected to mention that the pictures of the Calgary ACSW conference were taken by Anton Quon. Anton is someone with a passion for capturing events and people in their moment and showing them at their best. You are invited to browse his website to learn more about what services he offers. Please visit www.nshorizons.com. Area Coordinators Retreat In our Fall 2009 issue, we were incorrect in saying that Len Richards was the first dean of the faculty of social work. In fact, he was the second dean. Tim Tyler, PhD, was the founding Dean of the Faculty of Social Welfare (as the Faculty of Social Work was originally known) from 1966 until his retirement in 1978. Len Richards, PhD, served as Dean of the Faculty of Social Welfare from 1978 until 1983. Last but not least, in our Summer 2008 issue, Jean Lafrance was listed as a professor emeritus of the Faculty of Social Work, University of Calgary, but in fact is a professor. n Volume 34 • Issue 4 5 news Area Coordinators Retreat news Alberta College of Social Workers 2010 Awards in the Call for Nominations ACSW members are invited to submit nominations for the following awards: • John Hutton Memorial Award for Social Action/Policy The John Hutton Memorial Award for Social Action/Policy recognizes Registered Social Workers in good standing who have made an outstanding contribution to the profession of social work and the community through advocacy, social action, policy development/analysis, program development or political action aimed at enhancing social functioning, service delivery systems and the environments in which we work with our clients. • ACSW Award for Excellence in Social Work Practice The ACSW Award for Excellence in Social Work Practice recognizes Registered Social Workers in good standing who have exhibited exemplary skills and commitment to the Code of Ethics and mission of the ACSW in a variety of practice settings. • Honorary Memberships Honorary Memberships may be awarded to a person or group that has made a significant contribution to the values and ideals inherent in the profession of social work and who have advanced the goals of ACSW. Nominees in this category are not Registered Social Workers. Nominations must be submitted in writing to the ACSW office by January 29, 2010. Please provide a clear rationale for your nomination and enclose the nominee’s resume and any supporting documentation for review by the Nominations and Recruitment Committee. The role of this committee is to review the nominees and make recommendations regarding award recipients to Council for approval. The awards will be presented at the 2010 Annual General Meeting in Edmonton on Thursday, March 18. For further information contact the ACSW office at 780-421-1167 or 1-800-661-3089. 6 The Advocate • Winter 2009 WANTED: Social Workers willing to meet the challenge ACSW 2010 Council Elections Call for Nominations • This Call for Nominations is circulated to the membership in December 2009 • carrying out activities and governing regulated members in a manner that protects and serves the public interest, • providing direction to and regulating the practice of social work, • establishing, maintaining and enforcing a code of ethics and standards for registration, continuing competence and standards of practice. ACSW also serves as a professional association that promotes best practices in social work, supports membership activities that strengthen the profession and advocates for public policies that support competent social work practice. • Completed nominations forms signed by two RSW nominators must be submitted by January 18, 2010. Biographies of nominees must be emailed to the office. The Council of ACSW is comprised of elected and appointed members who are responsible for conducting the affairs of ACSW in accordance with the HPA. The membership elects ten (10) registered social workers to serve on Council. Four (4) public members, who are not social workers, are appointed to serve on Council by the Alberta government. • Once the nominations are received a list of candidates and biographies will be posted on the ACSW website. Serving on ACSW Council is a challenging commitment. Registered social workers seeking election for a position on Council should be willing to: • Voting will be conducted online via the ACSW website. • become well informed about the role of ACSW and its legislative obligations, • commit to serve in the best interests of ACSW and the social work profession, • discuss diverse perspectives on a variety of complex topics, • commit time and energy to the activities of ACSW, • face challenges and opportunities related to implementing the legislative requirements of the Health Professions Act, • deal professionally with conflict of interest situations and confidential matters, • be part of a team that holds a broad view of the issues and challenges facing the profession, • represent, involve and mobilize the membership on professional issues, and • represent a diversity of professional interests. • Elected candidates are determined by a majority of the members’ votes cast. • Election results are officially declared at the Annual General Meeting. A single candidate for any 2010 position will be elected by acclamation. Unfilled positions may be filled at the Annual General Meeting by an election of nominees from the floor conducted by the Nominations and Recruitment Committee. Nomination forms are available for downloading from the ACSW website: www.acsw.ab.ca. THE DEADLINE FOR SUBMITTING NOMINATION FORMS AND BIOGRAPHIES IS JANUARY 18, 2010. Volume 34 • Issue 4 Council members meet about 6 times a year including the Annual General Meeting held in conjunction with the annual provincial conference. Members in executive positions attend additional meetings. Council members may become involved in committees and other activities that require additional time commitments. Costs associated with Council meetings and activities are reimbursed to Council members. n 7 news Election Procedure The Alberta College of Social Workers is authorized by the Health Professions Act (HPA) to conduct the activities of a professional regulatory body, which involves: in the If you are interested in becoming a member of ACSW Council or know of other RSWs who could contribute their expertise and time towards ACSW Council, please consider the nomination process for available positions. Positions up for election in 2010 are the Secretary, Treasurer, and three Council members. All positions are for two-year terms. ACSW Council Member Roles and Responsibilities news in the Pulse of Social Work ceremony celebrates lucky number seven By Lynne Dulaney When you hear the expression “a feel-good event,” what comes to mind? Many Calgary and area social workers would answer the Pulse of Social Work. “Advocating on behalf of marginalized groups has been a passion for me for many years,” says Kongnetiman, a firstgeneration immigrant. “As a social worker, it’s important for me to address the barriers our clients face.” For seven years, the annual Pulse of Social Work award ceremony has honoured outstanding Calgary and area registered social workers and celebrated the social work profession. This year, more than 130 people gathered in Calgary at the Health Research Innovation Centre. The October 28th event paid tribute to the achievements of seven individuals and one four member team. Fellow practitioner June Yee celebrated winning the Clinical Practice Award. She feels her profession substantially impacted her team at the Peter Lougheed Centre cardiac congenital clinic, including their work to research clients’ subjective needs, identify predictors of psychosocial wellness, and advocate for practical services. Linda Kongnetiman, Alberta Children’s Hospital diversity program coordinator, received the 2009 Advocacy Award in recognition of her work with the hospital’s culturally diverse patients and their families. Pulse of Social Work Award Winners: Back row, L to R: Trina Nagel, Yvonne Secord, Nicole Mizzi , Joanne Ramsay Smith (representing her father, Dick Ramsay). Front row, L to R: Patti Knott, Sarah Witt, Suzanne DuGray, Rose Lamoureux, Linda Kongnetiman, June Yee. Missing: Rachael Burton, Dick Ramsay. 8 The Advocate • Winter 2009 Congratulations! “With community development, obstacles can be removed through creativity and perseverance, and every small success achieved along the climb can help achieve long term outcomes,” says Lamoureux. “An integrated community-driven approach provides people with the skills they need to reach their intended goals, while effecting change in their lives and their communities.” The Frontline Worker Award was presented to Rachael Burton, a social worker from the Foothills Medical Centre’s multidisciplinary team for trauma services. Described as “dedicated, calm and compassionate,” Burton serves as a critical contact point for patients and their families who arrive at the unit after devastating and sometimes life-altering injuries. “Rachael commits herself to serving those who need it most at the time,” said one nominator. The Innovation in Social Work Award recognizes an individual or group that uses creativity and flexibility to respond to a complex social problem or issue in a new way. It was presented to HomeFront’s Early Intervention and Outreach team: RSWs Suzanne DuGray and Sarah Witt, HomeFront; Yvonne Secord, social worker, Calgary and Area Child and Family Services; and Risk and Threat Specialist Patti Knott from Calgary Police Service. This ground-breaking team approaches domestic violence from a preventative perspective and provides outreach to individuals, families, and children facing the risk of domestic conflict. “Not only does this program take an innovative approach to a critical issue in the community, its collaborative model is also unique, blending services and supports from three organizations,” says an awards selection committee representative. Volume 34 • Issue 4 Trina Nagel, a team leader at Alberta Children and Youth Services in Strathmore, received the Mentorship Award. Her team’s nomination noted Nagel is approachable, accepting, and inspiring. She challenges her staff to become better social workers while providing them with effective support and resources. Nicole Mizzi, a 2008 Mount Royal College social work diploma graduate, took home the New Professional Award in honour of a social worker who graduated within the past three years. Mizzi, who works at Calgary’s Youth Criminal Defence Office, counsels and advocates for youth in conflict with criminal law. “Nicole works with passion and heart,” said her nominator. Gayla Rogers, dean of the Faculty of Social Work, paid tribute to all who have ever received or been nominated for a Pulse award, as well as the entire social work profession. “Not only does the Pulse of Social Work draw attention to some outstanding practitioners, it celebrates the incredible work social workers do in our community,” she said. The co-sponsors of the annual celebration are the University of Calgary’s Faculty of Social Work, Alberta College of Social Workers, City of Calgary, Alberta Health Services, Calgary and Area Child and Family Services, and United Way of Calgary and Area. Along with Mount Royal University’s Department of Social Work, and Governors for Children, these eight organizations fund $500 cash prizes for each winner in addition to the sparkling Pulse of Social Work awards. n For more information or to see photos of the ceremony, visit fsw.ucalgary.ca/pulse. Lynne Dulaney is the communications consultant for the Faculty of Social Work at University of Calgary. 9 news Rose Lamoureux, RSW, with the City of Calgary’s Community and Neighbourhood Services, was thrilled to receive the Community Development Award. She likens her role as a community social worker to climbing a mountain. Internationally renowned for his body of work on suicide prevention, Richard (Dick) Ramsay received the 2009 Lifetime Achievement Award. He is well-known for his commitment and involvement in the social work profession at local, provincial, national, and international levels. Ramsay retired in 2004, after 29 years with the University of Calgary’s Faculty of Social Work. in the “Throughout my career, I’ve been grateful to have had the opportunity to do what social workers do best—helping people shine a little brighter in their own social functioning, within a community,” Yee says. The Faculty Beat Lynne Dulaney in the news University of Calgary Faculty of Social Work Learn how to work with vulnerable populations It has always been a University of Calgary Faculty of Social Work priority to respond to community needs. Programs resulting from consultation with stakeholder groups include distance learning, international social work specialization, and the innovative Learning Circles for rural, remote, and Aboriginal communities. The faculty’s Centre for Social Work Research and Professional Development has two new offerings that will provide practical preparation for post-degree social work practitioners. Clinical Social Work Foundations Certificate in Working with Homeless Populations This offering is designed for social work professionals without an MSW in clinical practice who want to apply to the ACSW’s Clinical Registry Roster. Candidates will have an MSW in a non-clinical stream, an equivalent master’s degree as approved by ACSW, or be near completion of a master’s degree. To begin preparing professionals for clinical social work, the faculty will also offer a new 40-hour online course—Clinical Foundations for Social Work. Until now, frontline workers in homeless-serving sectors had few training opportunities. That will change in January 2010 when the Faculty of Social Work will offer a new non-credit, Category C continuing education program. The Certificate in Working with Homeless Populations: Basic Skills and Practices was developed collaboratively with the Calgary Homeless Foundation and Alex Pathway to Housing—an innovative community agency working towards ending homelessness in Calgary. The Calgary Homeless Foundation will fund the first student cohort. This innovative interprofessional seven-month certificate program will offer Calgary’s frontline practitioners the basic skills and practices they need to work with this population’s complex personal, interpersonal, and societal problems. It will address a broad scope of issues, as well as examine mental health, addictions, health care, assessment, and interviewing, as well as re-housing and intervention strategies. The certificate will be delivered face-to-face in Calgary, although the faculty anticipates providing a template for delivery across Alberta and eventually Canada. Intermediate and advanced levels are expected to follow this first level certificate. Although not confirmed at time of writing, the start date is expected to be the third week of February. For more information, contact the Centre for Social Work Research and Professional Development. Other areas of interest Are you interested in: • • • • • • mental health assessment and treatment in adults and children? loss and grief? counselling men? motivational interviewing? Aboriginal issues? parenting capacity assessment? For more information about these topics, the Certificate in Working with Homeless Populations, or Clinical Foundations for Social Work, contact Lobsang Galak, associate director of Continuing Professional Education at [email protected]; or visit fsw.ucalgary.ca/pd. 10 The Advocate • Winter 2009 2010 ACSW Conference Social Workers Inspired to Serve Humanity March 18 – 20, 2010 Telus Convention Centre Edmonton W o r k e r s c h i l d r e n e n v i r o n m e n t d e s i g n e d b y I l o n a C a r d i n a l A l b e r t a C o l l e g e o f S o c i a l s o l a c e c a r i n g 2010 ACSW Annual Conference In 2009 our Aboriginal Acknowledgement Ceremony at the annual conference recognized the role social workers played in the implementation of government policies that negatively impacted Aboriginal people. CASW President Veronica Marsman delivered a statement of acknowledgement on behalf of social workers. This ceremony followed the Government of Canada’s apology to Aboriginal people in 2008. In 2010 we are moving forward to support Aboriginal people. We are pleased to announce that our keynote speaker is Cindy Blackstock, PhD, an Aboriginal social worker. Cindy is the executive director of the First Nations Child and Family Caring Society of Canada, www.fncaringsociety.com. The Faculty Beat Continued from page 10 Mark Your Calendar! Laurence Shulman, an expert on effective supervision, will lead workshops that focus on: • • • • dealing with difficult staff feeling caught between staff and administration dealing with the impact of traumatic events addressing inter-ethnic and intra-ethnic issues. The two-day workshops will be held in Edmonton May 11-12 and Calgary May 13-14 in 2010. Email [email protected] for more information. n Lynne Dulaney is the communications consultant for the Faculty of Social Work at the University of Calgary. Volume 34 • Issue 4 Cindy’s work has resulted in the Canadian Human Rights Tribunal regarding the treatment of First Nations children. Further information Cindy Blackstock regarding this may be found through the I am a Witness Campaign ( www.fnwitness.ca ). Cindy’s keynote address will look at how broad-based inequities in government resources undermine the success of First Nations children on reserves and what is being done about it. In addition to this significant keynote address, over 60 Category A workshops are scheduled representing a wide range of fields of practice. More advanced workshops for seasoned professionals than ever before will be held. The 2010 conference brochure will be out in early January. n 11 news March 18 - 20, 2010 Shaw Conference Centre, Edmonton Alberta in the Social Workers: Inspired to Serve Humanity Our theme highlights the third value of the CASW Code of Ethics (2005): Service to Humanity. “The social work profession upholds service in the interest of others, consistent with social justice, as a core professional objective. In professional practice social workers balance individual needs, and rights and freedoms with collective interests in the service of humanity. When acting in a professional capacity, social workers place professional service before personal goals or advantage, and use their power and authority in disciplined and responsible ways that serve society.” President regular feature Bob Johnson, MSSW, RSW Bob Johnson President's report This past month, Randy Harris made the difficult personal decision to resign as president of the Alberta College of Social Workers. Randy did an excellent job as president and represented us well provincially, nationally, and internationally. He will be missed and we all wish him well. It is my pleasure to assume the role of president. After three years on council and two years as vice president, I look forward to continuing work in this enhanced role with Rod Adachi and his staff. I am pleased long time council member and secretary, Elaine Spencer, has agreed to assume the vice president role and that Terry Wilson will serve as secretary. ACSW council is a group of elected social workers and appointed public members dedicated to making our profession stronger. They, along with members who volunteer on regulatory and membership committees, serve as area coordinators, or assist with other activities, make ACSW a more effective organization. Elaine Spencer Terry Wilson ACSW is participating in a Canadian Association of Social Workers organizational review. The results could impact our role and relationship with CASW and may have future funding implications for them. We are also involved in forming a new national regulatory organization—the Canadian Council of Social Work Regulators. In addition, over the past two years we have taken part in ongoing discussions to ease social worker mobility across provinces. years. Costs have risen and for the first time we have reached a deficit budget situation. As a result, council reluctantly voted to increase fees by $50 a year, effective June 2010. This is the first fee increase for registered social workers in Alberta in 14 years. While our fees were among the lowest in Canada, the increase will move us to the middle of the pack. Council is currently exploring fee payment options in order to make it easier for members to meet their regulatory registration obligation. Internationally, we continue to enjoy a positive collaboration with the Association of Social Work Boards, which represents both state and provincial social work regulatory bodies. I look forward to working on your behalf as ACSW president to address the challenges facing us in these trying times. The regulatory demands and membership activities undertaken by ACSW staff and council have increased over the On behalf of ACSW council, I wish each and every one of you all the best of the season and a healthy, happy New Year. n Bob Johnson is the president of ACSW. He can be reached at [email protected]. Happy New Year! 12 The Advocate • Winter 2009 Executive Director & Registrar Rod Adachi, MSW, RSW Rod Adachi The impacts of reductions in services regular Today social workers are facing challenging times. In the spring Advocate I wrote about ACSW’s participation in the feature Friends of Medicare rally to Stand Up for Public Health Care. Since then we have faced continuing threats to health and social services. The economic downturn has affected all Albertans. Many are facing difficulties and are turning to agencies for services and support. Regrettably programs and services are becoming less available. Examples of reductions in services are growing: the closure of the Strathcona Bosco Homes facility, the loss of 100 positions at the Edmonton Boys and Girls Club, de-listing health services as part of the re-organization of Alberta Health Services, proposed changes to the pharmaceutical and longterm care plans for seniors, bed closures at Alberta Hospital Edmonton, government hiring freezes in Children & Youth Services and Alberta Health Services. All of this impacts social workers and other health and human services providers in a time when demand for services is increasing. In addition, this limits the ability to provide appropriate supervision, which not only impacts workers but also students seeking field placements in agencies struggling to manage demanding workloads. Another limitation is to opportunities for professional development, which poses barriers to meeting legislated requirements for continuing competency for regulated health professionals. government to re-think its decisions about cuts to health and social services. These efforts must be sustained as many in the health and human services sector fear that 2010 will bring further cuts to services. ACSW calls on all RSWs to join in our efforts to inform local MLAs and government officials that cuts to health, education and social programs and services are shortsighted measures that will lead to detrimental long-term consequences for the health and well-being of Albertans. Please support our efforts to advocate on behalf of Alberta’s vulnerable and marginalized citizens. n Rod Adachi is the Executive Director and Registar of ACSW. He can be reached at [email protected]. NOTICE: ACSW Annual General Meeting Thursday, March 18, 2010 The Annual General Meeting of the Alberta College of Social In a time of economic recession, conventional wisdom recommends that governments invest in public services to mitigate the impact of losses in business and industry. However, in Alberta, the provincial government is intent on limiting or reducing spending in health, education and human services. Cutting programs and reducing services do not serve the best interest of Albertans. Workers will take place Thursday afternoon, March 18, 2010, at the Edmonton Shaw Convention Centre. The AGM provides an opportunity to report on the events of the past year, recognize award recipients, and meet newly elected members of ACSW Council. Time will be available at the AGM to discuss resolutions. If you wish to submit a resolution please review the format for ACSW has communicated its concerns about service cuts directly to the government and through media releases. In addition, ACSW continues to support the advocacy efforts of Friends of Medicare, the Alberta Alliance on Mental Illness and Mental Health, Public Interest Alberta, the Greater Edmonton Alliance, the Parkland Institute and the Edmonton Social Planning Council. These activities help to influence the Volume 34 • Issue 4 submitting resolutions posted on the ACSW website at: www.acsw.ab.ca/who_we_are/council/council_committees/ process_for_resolutions.doc/index_html All resolutions must be submitted to the ACSW office by January 10, 2010, to allow time for preparing the AGM agenda. 13 Diploma Dialogue regular feature Linda Fountain, MSW, RSW Mount Royal University What’s in a Name? Mount Royal is celebrating its challenging endeavor to become a university. Its new status, officially proclaimed September 3, 2009, is even more exciting as Mount Royal celebrates its 100th anniversary next year. Since 1931, Mount Royal has delivered university-level courses, with most students in baccalaureate programs or university-level courses. The university remains committed to excellence in teaching, small classes, and individualized attention from professors with extensive field experience. Mount Royal’s new goal is to be the number one ranked undergraduate university on all measures of student success. Many people have been asking whether Mount Royal will continue to offer a social work diploma. The answer is a resounding yes. The program has never been stronger, with well over 600 applicants this year. The main change is that full-time faculty members are now supported in research and scholarly work in their areas of expertise. While this is exciting for faculty, teaching excellence continues to be our primary focus. Sisters in Spirit Student and faculty activities The Student Social Work Society (3SW) has participated in an assortment of social action initiatives. Take Back the Night is an internationally held rally and march to protest rape and other violence against women. Although the annual march in Calgary was cancelled, social work students participated in a peaceful candlelight vigil on September 22. Sisters in Spirit is a nationwide event that pays tribute to the memory of Aboriginal women taken from us. It is intended to create awareness and heal the spirit. Social work students participated in events which included speakers, singers, and drumming, as well as a peace walk. Clean up the Core is an annual occurrence initiated by alderman and social worker Joe Ceci. It brings social work students together with clients and staff of downtown street services, business owners, and volunteers to clean up the Walk a Mile in Her Shoes downtown core and show commitment to keeping the city green. It was held October 18. Walk a Mile in Her Shoes supports the need to stop violence against women. A Mount Royal team of male faculty donned pink and leopard high heel shoes to participate in the city’s September 21 event. Gaye Warthe, associate professor, organized the team. Our Turn Off the Violence committee organized another on-campus Walk a Mile in Her Shoes for November 4. The male basketball team, members of the executive, staff, and faculty took part. 14 The Advocate • Winter 2009 Practicum We are changing faculty field supervisors’ roles to focus more on professional supervision. Seminars have always centered on application and integration of theory, as well as consideration of social work ethics and scope of practice. Now we will conduct these sessions according to a group supervision mentoring model, rather than an instructional model. Social Work Program Advisor Yasmin also incorporated an innovative initiative into the c ommunity development curriculum by joining forces with the ARUSHA centre and Marda Loop Film Festival. Select documentary films were previewed at Mount Royal to heighten awareness of social justice and environmental issues, and inspire new social workers to activism. These same students have signed up for Alberta’s Eco challenge in recognition that Yasmin Dean and Parlimentary Assistant Manmeet social workers Bhullar have an ethical responsibility to act with integrity toward our world. Mount Royal aims to make a difference…one water bottle at a time! Social Work and the Family We have revamped the Social Work and the Family course to offer a more applied focus on in-home support. This change reflects the needs of students and graduates hired to conduct in-home support with high risk families. Student feedback has been very positive. Volume 34 • Issue 4 Students are buzzing with appreciation for our new social work program advisor, Mount Royal graduate, Gina Coupland. This is a new role, and students love having a dedicated advisor who has been through the program. So do faculty! New e-learning website for children with disabilities An e-learning website for people who support children with complex disabilities is being developed. It will encompass three inter-connected sites for community aides, families, and school staff. This site will provide information on how to promote adaptive behaviors, manage challenging behaviors, work as a team, and address program planning. The project’s intent is to enhance the capacity of everyone in the child’s life to support the child’s development by giving teachers, family members, therapists and aides access to the same information and strategic approaches. The website will demonstrate strategies with engaging interactivities and video. The first phase, for community aides and therapists, will be ready for use this fall. The other phases will be completed next year. This exciting project is supported through grants from Family Supports for Children with Disabilities and Alberta Education. Linda Fountain, social work and disability studies chair, and Joanne Baxter, child and youth studies chair, head its development. This project, along with research on siblings of babies who have died of sudden infant death syndrome, will keep Linda busy while on sabbatical this winter. n Linda Fountain is the social work and disability studies chair with Mount Royal University. 15 feature More registered social workers are needed to supervise student practicums. If you are interested in this enriching experience, please call practicum coordinators Yasmin Dean and Cynthia Gallop and find out what benefits are available. In June, Yasmin Dean, associate professor of social work, was awarded an Internationalizing the Teaching and Learning Practice: Award of Distinction. This recognized her work in coordinating an e-collaboration and professional conference publication with a team of Mount Royal social work students and Zayed University students—from a variety of faculties. The students presented on women as global leaders at an international conference. regular Project Homeless Connect is an event students participated in to help provide essential services to homeless individuals and families. Activities included assisting with access to housing, medical treatment, mental health services, income support, employment counseling, identification documents, Veteran and Aboriginal Affairs. Participants were also able to receive clothing, comfort kit items, haircuts, and a nutritious lunch. in the news regular feature James Bond meets Nellie McClung: Computer security for social workers Donovan Hoggan By Donovan Hoggan A laptop belonging to a psychologist friend of mine was stolen. It had quite a few sensitive client files on it, but he wasn’t concerned since it was “password protected.” At the Windows log-in screen, he had to enter a password. My first thought was to leave well-enough alone, but then I though, “He needs to know this.” I fired up his replacement laptop, and, within two minutes, was opening client files. Then I shut it down and did it again, using a different technique. Then I did the same thing a third time. It’s also worth noting that all three of the methods I used Let me give you a sense of how difficult these are to crack. If were free and within the skill level of the average 14-year-old. you do the math on how long it would take the average PC to try all of the possibilities, the number you’ll come up with So, if it’s that easy to get past security, why even bother? is longer than the universe is thought to have existed. Because it’s actually very difficult to get past good security. Let me offer you some options. The only caveat to add to that is that it’s as secure as the password you choose. If your password is “password” or your The first step is a firewall. Every computer should be behind last name, I can’t help you. But, as long as you choose a good a router, which will give you a hardware-based firewall. For password, you’re set. mobile use, a software firewall (i.e. one on the computer itself) is better than nothing, but you should never plug your “Good password,” by the way, means at least eight characters office or home computer directly into the modem that gives (15-20 is better), upper-case and lower-case letters, numbers you your internet connection. and symbols. If you want some hints on super-secure passwords that are easy to remember, send an email to me an Next step is the anti-virus and anti-spyware software. email at [email protected] and I’ll send you a link to There are free alternatives like AVG or Avast, but they’re only an article. licensed for non-commercial use. For corporate use, you should look at the paid versions. If you work with a nonThe next suggestion I’m going to offer is: do backups. I can’t profit, be sure to ask about special pricing. I’ve seen some tell you how many times in the average week I talk to someremarkable discounts for non-profits. one whose hard drive has crashed, taking with it their only copy of business files, client files or, worst of all, personal files Here is where it starts getting interesting. OK, I’m a geek, so like family photos. To be useful, a back-up plan needs to be it’s interesting to me. For you, maybe “useful” is a better word. automatic, secure, tested and off-site. The first is encryption. Encryption software secures the files on your computer by encoding them. Without the password to de-code the data, all I will see is jibberish. The most important detail, though, is how tough is it to crack the code. We’ve all seen TV shows where someone pops a disk into the computer and, in a few seconds, it figures out the password. On the other hand, we all remember the TV show where Norm MacDonald became a social worker to satisfy his community service requirements. Don’t believe what’s on TV! Automating a solution is necessary for most people. Everyone plans to back up their data, but only 4% actually do. By making it automatic, you remove a point-of-failure. The need for security of your client files should be fairly obvious. Testing, though, is often forgotten. After you have data backed up, try to restore it to ensure that you’re backing up what you want to and that it’s actually saved. Continued on page 17 16 The Advocate • Winter 2009 Communication Corner By Joan Marie Galat Do you secretly dream of sharing your experiences, thoughts, or wisdom with others? Are you a potential Advocate contributor? Do you want to write in a style that engages your audience? Whether you are an aspiring writer or someone who needs to communicate well in your job, use these writing tips to help your written word stand out. they realize from reading beyond your catchy beginning? Start your article with one or two sentences that hook the reader. Begin with a funny, clever, provocative, or surprising feature statement. Can you start with a question? Write in the third person—she, he, it, they. Present the most important information first; end with background information. Include quotes from people you interview. Edit yourself! Replace general words with specific words, such as “a few people” with “eight members.” Remember, computer fonts require using only one space after the period. And don't forget to proofread to catch any mistakes! Computer security Continued from page 16 Last on the list for backups is the need for off-site file storage. Fires, sprinkler systems, theft and a host of other problems will cost you access to all computer equipment in the same room or building. By storing your backups off-site, you avoid this. Off-site can be an external hard drive you take home every week or, better yet, something online. An online backup is not vulnerable to theft the way an external hard drive would be. The lighter side of social work... by James Grasdal A firewall, anti-virus/anti-spyware, encryption and data backups—while no computer security solution is perfect, these four pillars will go a long way to ensuring that you have access to your files, and that only you have access to your files. n Donovan Hoggan spent 17 years as a social worker, the last ten of which was managing the local office of the Canadian Red Cross. Since leaving the Red Cross in 2008, he’s been working with Memory Lane Computers, focusing on small and medium-sized businesses, with a particular interest in computer security. Volume 34 • Issue 4 regular Consider your readers' interests. Tell them why your information is important and meaningful to them. What benefits will 17 Private Practice Page regular feature Laurie Fisher, MSW, RSW Private Practice Committee Laurie Fisher The Private Practice Committee held a teleconference meeting on October 16; the following is a summary of the highlights of that meeting: • Francis Spearchief from Cardston has been accepted as a member of the Private Practice Roster. • We continue to work toward improved coverage under 3rd party billing—only a select few insurance companies actually cover clinical social workers. • We are looking at how to achieve fee parity with psychologists with respect to First Nations & Inuit Health, Non-insured Benefits. Currently there is at least a $35 difference. • We are revising our criteria for acceptance in the Private Practice Roster to accommodate practitioners with a Masters degree in a related field; e.g., Marriage and Family Therapy or Counselling. If you are interested in participating on the Private Practice Committee, please contact Laurie Fisher at: [email protected]. New Members: We would also like to introduce you to two of the Roster’s new members: Patrick Griffin — Patrick began his current private practice in Calgary in July 2006. Most of his 28 years post–Masters degree in Clinical Social Work was spent in the United States, mainly in Illinois and Wisconsin. Since 1983 he has engaged in some capacity in the private practice of clinical social work. In July of 2005 he moved to Canada and has a managerial role with Alberta Health Services. His part time private practice is focusing on providing clinical services to adult and couples with mental health concerns, and to offer EFAP services as a preferred provider. A smaller portion of his work will be to offer clinical supervision/consultation and workshops to the general public on clinical topics. Office Location: Lincoln Park Office Centre, 300, 5 Richard Way SW, Calgary. Phone: 403-819-1180. Nicole Gillis-Copping — Nicole began her private practice in Calgary in September 2008. Nicole graduated from the University of Calgary with her MSW in 2002. She has a wealth of work experience dating back to 2000. She has been a voluntary crisis and sexual assault counsellor, and been employed teaching independent living skills to youth in two family service organizations and a woman’s emergency shelter. In her private practice she is providing counseling to individuals, couples, children and youth. She particularly addresses issues in the areas of parenting, family, trauma and grief, anger management, anxiety and stress, back-to-work planning and depression. Office Location: 509, 609-14th St. N.W., Calgary. Phone: 403-229-2706 We welcome both these competent people to our Private Practice Roster, wishing them every success, and look forward to their future contributions to the field of private practice. Private Practice Roster social workers interested in giving and/or receiving consultations Naaz Bhatia, MSW, RSW, is a Private Practice Roster Social Worker who interested in receiving consultations in Eye Movement Desensitisation and Reprocessing (EMDR), trauma, couple and child therapy; and wishing to give consultations in family violence, family violence with a multiculture component and trauma. Naaz can be reached at Tran-sitions Counselling & Consulting Services, Suite 209, 3825 - 34 Street NE, Calgary, AB T1Y 6Z8 Tel: (403) 291-5337 Fax: (403) 291-5343 E-Mail: [email protected] n Laurie Fisher is the chair of the Private Practice Committee and can be reached at [email protected]. 18 The Advocate • Winter 2009 New RSWs Membership as of November 18, 2009: 6,107 Monica Dawn Rae Dalayna Rayann Taverner Sonia Ramirez Kheri Taylor-Milos Stacy A Rinas Jennifer Jean Thompson Kim Arleen Robinson Adele Toews Jill Louise Russell Wendy Anne Voykin Benjamin Affroh Shannon Christine Hastings Candyce Joan Sangster Aynsley Cynthia Walsh Jennifer Dawn Allcock Megan Kelsey Helm Lorraine A. Scott Rowen Gladys Waters Caren Marie Anderson Wanda L. Hennigan Kristen Shewchuk Shaelyn Wehr Barbara Jean Andreasen Meghan Dawn Holub Cassandra Rhea Staats Madeleine Denise Young Cara Elizabeth Atkins Stasha Huntingford Tandela Lynne Swann George Ayers Farzana Huq Ashley Anne Bahm Claire Louise Jackson Barbara C. Barclay Abur Gai Jacob Kathy D. Barron Darlene James-Hussey Peggy Lee Barrone Kelly Jean Johnson Kimberly Baumle Loretta Johnson Katrina Marie Beattie Jenny Kash Raelene Kyla Beck Lorna Colleen Kearnes Cory Adrianna Bekkering Sara McKenzie Christie Kinley Danielle Maria Berry Edith B Kloberdanz Melissa Bespflug Erin Anne Kozel Holly Michelle Biggs Jennifer Larsen Anita Bonstrom-Mast Mervin Lathlin Brandy Melissa Boucher Cass Law Lisa Bowers Karen Lee Lazaruk Marvin Russell Burr Allen D Ledyit Claudia Carolina Canales Brandi Liza Leib Carina Dawn Irene Chenoweth Esther Leung Devona Crnkovic Irene Josephine Lichon Rachael Crowder Maria Lyrintzis Amy-Danielle Hicks Cullen Harmony Magnusson Julie Daniels Victoria Mercedes Maldonado Hilary Elizabeth Daum Josephine Jennifer Mathias Julia Elizabeth Davidson Elaine Mayo Jennifer Thadyne Debenham Lola Elva Joy McGhie Melissa Diane Devine Diana Gail Meabry Danielle L. Dressler Melissa Diana Karen Megeney Brenda S. Duran Jessica Dawn Meister Diane Lyn Dyck Lamont James Nimchuk Rochelle Edwards Oluseun Ogunfadebo Jaylene M. Ellard Sonya Peel Debbie Farnsworth Deborah Antoinette Phillips David Tocun-Dolo Flomo Amanda Poll Aimee Raelene Gauthier Omar Abbas Quraishi Volume 34 • Issue 4 19 feature Tracy Dawn Hardy regular Kwame Abrefah Book Review: Humanizing homelessness in the news By Peter Smyth, BSW, RSW Peter Smyth Street Stories: 100 Years of Homelessness in Vancouver by Michael Barnholden and Nancy Newman, with photographs by Lindsay Mearns. Anvil Press, 2007 (121 pages) The Door Is Open: Memoir of a Soup Kitchen Volunteer by Bart Campbell. Anvil Press, 2001 (144 pages) Anvil Press is a small publisher with the philosophy of discovering, nurturing, and promoting new and established Canadian literary talent. It turns out they do more than give Canadian authors a voice. Two of their publications give voice to the homeless, at least in Vancouver’s notorious downtown eastside. Small in size but big in impact, the books humanize and personalize a social issue we may feel more comfortable not acknowledging. While not new, homelessness is increasingly relevant as housing creeps higher on the political agenda and as the 2010 Vancouver Winter Olympics approach. The Vancouver Downtown Eastside eyesore could result in a black eye, depending how image builders try to hide this problem from the world. Street Stories: 100 Years of Homelessness in Vancouver and The Door Is Open: Memoir of a Soup Kitchen Volunteer serve to compassionately show how the homeless—with their addictions, mental health issues, broken attachments, past traumas, guilt, regrets, and losses—are nevertheless people like the rest of us trying to get by in life, but with few resources to draw from. They are not portrayed as saints but real folks with thoughts, emotions, and a few lessons for us. Whether they intend to do it or even appreciate the fact they do it, the homeless people we meet in these books provide the opportunity to learn more about ourselves and how we view their world. The one drawback is that these books are most likely to attract people who already have some level of sensitivity to the social problem of homelessness. Street Stories: 100 Years of Homelessness in Vancouver by Michael Barnholden & Nancy Newman In outlining the history of homelessness in Vancouver, the authors conclude that “homelessness is the result of the failure of all of our personal and social institutions.” We are challenged to “look at our part in the decline of responsibility for self and compassion for others…” While creating an uncomfortable and somewhat helpless feeling, this draws the reader into the homelessness issue. It gives a greater human perspective and more arguments to confront popular myths, such as the one that suggests the homeless deserve what they get because of their individual failures and lack motivation for anything better. To contrast the lives of the homeless people interviewed for the book, the authors open with what home should be—a basic human right; a place of safety, security and health where we hope to realize the finest human qualities; and a warm, dry, safe, sustainable place. They speak of aspects of life we may take for granted, the “meaningful social connections of home.” However, history tells us some people have never been afforded the luxury of being able to take this for granted. Government policy, racist thinking and policies, business practices, and family breakdown have all served to create a homeless class over the past century. While acknowledging those who were homeless by choice, such as many sixties hippies, we are taken through the “war on the poor” and Expo ’86. We are also exposed to government cutbacks—especially to mental health services, which swelled the ranks of the homeless in Vancouver’s Downtown Eastside. After challenging society to take responsibility for crumbling social safety networks and swells in poverty, increases in homeless women, children and seniors, and the fact that First Nations peoples make up 40% of the homeless population, we 20 The Advocate • Winter 2009 The Door Is Open: Memoir of a Soup Kitchen Volunteer by Bart Campbell Bart Campbell was in a dark and ugly place in his life when he went to an even grimmer place to begin his healing journey. As a volunteer at The Door Is Open, a soup kitchen in Vancouver’s Downtown Eastside, he believed he could provide an act of kindness without being noticed. Despite the alcoholism, violence, and mental health problems of the homeless, Campbell found friendship and endless personal lessons. As a result of the peace and reconciliation he experienced during this tumultuous time, Campbell offers profound lessons arising from his new-found wisdom and the people he meets and helps. Campbell shares the intuition of a homeless man who recognizes that he volunteers at The Door Is Open because “I want to make my life more meaningful, not his….” We learn about the soup kitchens being popular “not only as a place to get free food, but because they are the only place left for the poor urban nomad to find social acceptance….” For one client, soup kitchens are a place where nobody “reminds me of what a loser I’m supposed to be.” Brother Tim, who runs the agency, reminds us that “soup kitchens are really just a visible sign that something is wrong in society.” Yet, hope and optimism can be found even in Downtown Eastside. We learn to never make assumptions when Campbell Volume 34 • Issue 4 But, the conditions are laid bare for us. While there are examples of the homeless demonstrating unimaginable caring for each other (“…the very poorest of our society are often the most generous,”) there are also stories of brutal violence. Campbell is challenged in his attempt to make sense of the world. He questions what impact he can have and why he is there. Do soup kitchens enable? He asks what the future holds as he sees people die prematurely or give up hope. How long can people keep going when repeatedly evicted, when constantly hounded at emergency shelters by the mentally ill screaming in their sleep, or when they need a fix. He becomes alarmed at feeling routinely indifferent upon observing a prepubescent girl climbing into a truck with her first trick. Appearing to be at the onset of burnout, he is forced to re-examine his purpose at the agency. Fortunately, Brother Tim, a prison padre for 30 years, is an anchor who provides insightful observations. In the end, Campbell is able to truly appreciate how adaptable and innovative people can be when faced with this type of survival. He reflects on the best insight he ever heard. A patron in a sandwich line observed that homeless people are not stupid, “…’cause nobody stupid is gonna survive on the street. You gotta be smart and strong when you’re homeless.” Campbell takes us on a journey comparable to a two-way, single-lane, bumpy dirt road drive. While not comfortable, you feel the need to keep going for the experience. Campbell does not ask us to do what he has done but wants us to know the loneliness and tragedy the homeless experience. Brother Tim captures Campbell’s intent. “The simple hard truth of it all is that suffering is bad for human beings. Suffering does not lead to salvation, it just leads to despair and bitterness.” n Peter Smyth, a member of the Advocate Editorial Board, is a supervisor in Children's Services in Edmonton. 21 news They advise us to stay away from drugs. Don’t do the streets. Stay at home. Get an education. There are familiar themes, such as being ignored or judged is hurtful. We learn that being on the streets is lonely because even though there are examples of kindness and helping each other on the “mean streets,” you cannot really trust anyone. Rather than being about feeling sorry for the homeless, the book it is about giving them respect and dignity and not accepting the status quo. suggests to a homeless man, covered in shit, that he must be having a bad day. “Not really,” says the man. “Shit washes off.” in the see the faces and hear the voices of 38 people experiencing homelessness. While a couple lived this way by choice, themes emerged from the majority who could not be accused of glamorizing street life in any sense. Regrets and the sense of feeling trapped are expressed. feature article By Joan Marie Galat, Advocate Editor An expanded approach to Joan Marie Galat Mental Health It has no single cause. It is more common than many realize. It makes many people nervous to talk about. Yet just like a physical sickness, mental illness can be treated and cured. The Alberta Mental Health Board (AMHB) website states that the goal of treatment is not only to achieve the absence of mental illness, it is to enable mental health system service consumers to develop the ability to having “meaningful and positive interactions with other people and the environment, the ability to adapt well to change and cope with adversity, and finding a balance in all aspects of life— mental, physical, emotional, social and spiritual.” Because mental health is caused by social issues as well as biological and psychological illness, achieving balance demands an expanded approach. It involves taking a step back from examining the minutiae of mental health services to view and formulate responses to societal issues from a wider perspective. Tom Shand, executive director of Canadian Mental Health Association Alberta Division and volunteer chair of Alberta Alliance on Mental Illness and Mental Health (an ACSW partner), says the majority of costs relating to mental health are not actually health costs but involve areas such as justice, education, and housing. “If people don’t have a safe place to live, it’s hard to build on that to deal with medical treatment and employment. That’s part of the reason you see people that are homeless.” Shand would like to see a comprehensive approach to support people with mental illness beyond the formal health care system. “It’s the social determinants of health—education, employment, criminal justice system, transportation needs and social service,” says Shand. “Mental health doesn’t draw a line at health care. If you treat people well in hospital, they get a treatment prescribed and are stabilized and in a position to recover. What happens when they have nowhere to live, no means to support themselves, or no means to get across the city to access Continued on page 23 their medications?” 22 Tom Shand The Advocate • Winter 2009 The system is fractured — in fact, some would say it’s not really a system at all. Police, the courts, social workers, mental health workers and community agencies are working independently when they should be sharing the same objectives. — Alberta's Crime Reduction and Safe Communities Task Force Like other provincial and territorial health organizations, the Alberta government health care system is not set up to take such an all-encompassing approach. “There are some small areas where there has been some progress,” says Shand, “but there are not many solutions in place. The Safe Communities program has the ability to cross over into some of these areas.” The Safe Communities initiative is part of the Alberta government’s response to reducing and preventing crime. Supported by the $60 million Innovation Fund, the initiative involves nine government ministries, municipalities, police, community groups, businesses, and social agencies who work to address crime’s impact on communities and seek long-term solutions. Strategic partners can apply for funding to establish pilot projects to reach at-risk populations and their families, and address causes of crime and social disorder. These partners may include youth shelters, mental health clinics, addiction centres, police agencies, child welfare agencies, school boards, or others. The first round applicants are implementing programs that serve to address multiple priority crime issues and target groups. This includes eight projects that respond to those with addictions and mental health problems. The Safe Communities program has funded a mental health diversion program. It gives people who have committed crimes, who are recognized as having mental illness, the opportunity to get treatment instead of going to jail. “We don’t see it so much as a focus on safe communities, because that creates a stigma on the mentally ill, but as a cooperative effort between government services,” says Shand, who would like to see these programs expanded. “I think things are going in the right direction, but there’s a lot of catch-up to do. It’s not that people in the system don’t recognize it, it’s that the cooperative structure is not common to government.” Alberta’s Crime Reduction and Safe Communities Task Force reports that “The system is fractured—in fact, some would say it’s not really a system at all. Police, the courts, social workers, mental health workers and community agencies are working independently when they should be sharing the same objectives. People are charged and convicted of crimes while their underlying problems of drug and alcohol addictions and mental illness—problems that fuel their criminal activities— are given ‘band-aid’ treatment at best.” Continued on page 24 Excerpted from: www.amhb.ab.ca n One in three Canadians will experience a mental health problem at some point in their life. n One in five Canadians will experience a mental health problem over the course of a year. n The World Health Organization (WHO) states that 6 out of the 10 leading causes of “years lived with disability” in developed regions are mental health diagnoses. n Depression affects approximately 2 million Canadians 20 years and older at some point in their lives. n Approximately 2.5 million Canadians 20 years and older live with an anxiety disorder. Continued on page 23 Volume 34 • Issue 4 23 Famous Mental Health Sufferers Abraham Lincoln Anthony Hopkins Beethoven Billy Joel Buzz Aldrin Charles Darwin Charles Dickens Charles Schulz Drew Barrymore Drew Carey Ernest Hemingway Francis Ford Coppola Harrison Ford Howie Mandel Isaac Newton James Taylor Janet Jackson Jim Carrey John Lennon Kim Basinger Leo Tolstoy Mark Twain Michelangelo Mike Wallace Pablo Picasso Patty Duke Ray Charles Robert Schumann Robin Williams Rosie O’Donnell Tennessee Williams Tipper Gore Vincent van Gogh Virginia Woolf Vivien Leigh Walt Disney Winston Churchill Mental health Continued from page 23 Tom Shand sees a need for a more comprehensive service plan to accommodate greater numbers of people. “We don’t believe enough people are being served in the manner they need to be served. We’re not questioning the quality of services that are being provided in institutions, but the availability of services.” Without enough capacity in the formal health care system, people with less severe illnesses are subject to reaching more critical levels if not supported. Achieving the highest attainable standard of health involves incorporating policies that will enable practitioners to achieve their professional objectives. Paul Hunt and Gunilla Backman, authors of Health Systems and the Right to the Highest Attainable Standard of Health, indicate, “At the heart of the right to the highest attainable standard of health lies an effective and integrated health system, encompassing health care and the underlying determinants of health, which is responsive to national and local priorities, and accessible to all. Without such a health system, the right to the highest attainable standard of health can never be realized. Thus, it is only through building and strengthening health systems that it will be possible to secure sustainable development, poverty reduction, economic prosperity, improved health for individuals and populations, as well as the right to the highest attainable standard of health.” Barbara McPherson is a mental health therapist with the Alberta Health Services, Regional Pediatric Developmental and Mental Health Program, as well as ACSW Social Action/Social Justice 24 Committee co-chair. She works with kids with learning, behavioral, or emotional difficulties related to neurodevelopment challenges such as attention deficit hyperactivity disorder (ADHD). “The ideal is to have a better flow between primary, secondary, and tertiary services,” says McPherson, whose program benefits from collaboration with community health, pediatrics, and children’s mental health services. “It’s a priority to reduce wait times and a challenge to the system to work tightly together to make a seamless flow.” McPherson sees a trend moving towards getting services to children sooner. “We hope by intervening at school age, children can have a better academic and social outcome. Previous generations were labeled as unmotivated or having behavioral problems when really their problems were rooted in learning difficulties. Their employment possibilities were affected.” Tackling the wide scope of issues relating to mental health requires input from many sources, including those in the community who use mental health services. Unfortunately, it is not easy to hear their voices. People suffering from mental health illnesses do not collectively or individually have the resources the step forward and speak up. “By understanding the storm going on inside we can react better and manage better,” says McPherson. “If you’re not listening to the people with the problems, you’re not going to deal with them in an effective way,” says Shand. “There’s not really a strong advocacy voice for them.” Continued on page 25 The Advocate • Winter 2009 We hope by intervening at school age, children can have a better academic and social outcome. Previous generations were labeled as unmotivated or having behavioral problems when really their problems were rooted in learning difficulties. Their employment possibilities were affected. feature — Barbara McPherson, mental health therapist Mental health article “People don’t want to be identified with having a Continued from page 24 mental illness. They have a fear of discrimination in the workplace—a legitimate fear. If you tell someone you are Shand envisions one possible solution taking the form of a experiencing a bout of clinical depression, are there going to group, such as a mental health council people could address be repercussions? You can’t say there won’t be. You wouldn’t and who would look at problems as a whole instead of simply give that person that advice unless you knew it could through the Ministry of Health and Wellness. “It would be a remain confidential. Society is less likely to view the stigma place where people can have their concerns heard and that differently if they don’t come forward.” has the ear of government.” Alberta Health Services Strategic Direction 2009 – 2012 11 Despite vast room for improvement, Shand says, “People are The need for the Alberta government to focus on improving probably better than they ever have been. The medications both physical and mental health is recognized in the Alberta 4.2 Continuing Care are better, they allow people to continue to work, there’s a Health Services Strategic Direction 2009 - 2012 Defining Our lot better understanding. We Our Will: Progress report, dated June 30, 2009. Focus/Measuring See the chart (below) for Alberta Health Services’ goals for of people in the system know needs to be Implement the Continuing Care Strategy which “A will lot provide Albertans more options and what choices Addiction and Mental Health health (section 4.3). to “age in place”. to receive services done but commitment to resources is another big step in a Increase supportive living spaces. province where resources are under stress. Meanwhile, existing organizations Canadian Mentalthe shift from facility to community based care. Invest in Home such Care as services to support Health and the Alberta Network for Mental Health have “As we get an increased Targets* understanding on mental illness and Baseline Measure limited resources to speak forPerformance their membership. March 2009 2009/2010 2010/2011 2011/2012 budgets we hope more will be put aside for mental illness in Number of persons waiting in an acute care hospital bed for continuing care placement (ALC) “Some investment in that sector would have large, longNumber of persons waiting in community for continuing care lasting returns, as opposed to bailing people out when placement they’re failing,” says Shand. 420 the700 overall needs550of our society.” n 350 1,075 TBD TBD TBD Joan Marie Galat is the Advocate's contributing editor, as well as a full-time writer and presenter. Her latesttobook is Day Trips Fromcontext. Edmonton. * Targets be finalized in budget 4.3 Addiction and Mental Health Alberta Health Services Strategic Dir We Will: Expand Addiction and Mental Health innovations across the province. 4.2 Continuing Care Increase children and youth mental health services in schools and communities, reduce risk We Will: factors for special populations, and implement early intervention strategies for children and Implement the Continuing Care Strategy which will provide Albertans m youth at risk. to receive health services to “age in place”. Increase supportive living Reduce the harm associated with alcohol, other drugs and gambling by strengthening the spaces. Invest in Home Care services to support the shift from facility to commu availability of addiction information, prevention and treatment services. Performance Measure Performance Measure Baseline March 2009 % of Children receiving “scheduled” mental health treatment within 30 days. 78% received services within 30 days 2009/2010 placement Volume 34 • Issue 4 85% 82% * 25 Targets* 2010/2011 2011/2012 Number of persons waiting in community for continuing care Number of persons waiting in an acute care hospital bed for continuing care placement (ALC) 90% to be finalized in budget context. Targets Baseline March 2009 2009/2010 700 550 1,075 TBD * Targe 4.3 Addiction and Mental Health We Will: Expand Addiction and Mental Health innovations across the province. in the news Social workers speak out on the effect of cuts to Alberta Health Services An open letter to Dr. Stephen Duckett, CEO, Alberta Health Services: Dr. Duckett, your offer of prizes to Alberta Health Services staff members who give you “bright ideas” is interesting. As a regulated health profession in Alberta, ACSW would like to contribute an idea without any expectation of receiving prizes. Our idea is that you incorporate social determinants of health into your planning and actions. “Health is a positive concept emphasizing social and personal resources, as well as physical capacities,” (Ottawa Charter for Health Promotion, WHO, 1986). Social determinants of health include early life, education, employment and working conditions, food security, housing, income and its distribution, safety net, social exclusion, and unemployment and employment security. (See Raphael, D. (Ed.), 2009, Social Determinants of Health: Canadian Perspectives, Toronto: Canadian Scholars’ Press for a contemporary Canadian discussion of social determinants of health.) High quality child care and early child education increase health throughout the life span. Education at all levels is a powerful determinant of health, both directly and by affecting employment, income, and social inclusion/exclusion. Improving both the quality and accessibility of education in Alberta will significantly increase the health of Albertans. Employment and good working conditions affect health both directly and indirectly: directly through safety and job satisfaction and indirectly by providing income for food, clothing, housing, and social inclusion. An important issue for Alberta Health Services (AHS) is the disproportionately high use of emergency and other health services by poor, homeless, and socially excluded persons. Clearly, food security and adequate housing are essential to good health in Alberta’s climate. More affordable housing and improving the safety net would substantially reduce the over utilization of Alberta Health Services by marginalized Albertans. Health care services are an important social determinant of health for which you have direct responsibility as AHS CEO. However, from your position of influence you can raise recognition of other social determinants of health that strongly affect the operations and costs of Alberta Health Services. AHS spending has not increased to nearly 40% of the provincial budget. Rather, provincial spending to promote other social determinants of health has decreased so that AHS is 40% of what is left. Decreasing AHS spending will not increase the health or wealth of Albertans. However, improving all the social determinants of health will increase Albertans’ health and thereby decrease their needs for AHS services. Our bright idea is that you join with us in common cause to promote policies that enhance social determinants of health to increase Albertans’ health. What we propose is not a quick fix. A healthier Alberta population will require fewer AHS services per person and increase AHS effectiveness. — ACSW Social Action/Social Justice Committee Letters to the Edmonton Journal No more safety net — Sept. 6, 2009 For the past 15 years, I’ve been a social worker at Alberta Hospital Edmonton. I currently am working with complexneeds individuals with developmental disabilities. The plan to discharge our patients into the community will fail if it doesn’t include any opportunity for hospital readmission. Here’s why: Community residential agencies will refuse to accept our patients if readmission isn’t an option when they’re unable to manage a crisis. Patients’ families will resist discharge for the same reason. Emergency psychiatric bed availability is viewed by agencies (Persons With Developmental Disabilities (PDD), The Office of the Public Guardian, Edmonton Police Service) and our community at large as being an essential safety net. If this safety net is taken away, the cooperation the government is seeking to place additional patients into the community will never materialize. Our team is desperate to see our patients successfully discharged into the community. We’re acutely aware of the 26 Continued on page 27 The Advocate • Winter 2009 Social workers speak out Continued from page 26 I have been a social worker since 1992, and have worked with mentally ill seniors at Alberta Hospital Edmonton since 1996. I’m distressed by Alberta Health Services’ decision to not redevelop our site, but instead to preside over its demise. Their decisions are swiftly executed with next to no consultation and none at the level of front-line staff and patients. The impetus is not improving patient care but economizing it. The seniors I have the privilege to work with deserve better from the province they built and worked hard for all their lives. Instead, Alberta Health Services has approved increased rents for seniors in assisted living facilities and are hastily reconfiguring the services painstakingly put together over decades to serve clients afflicted with mental illnesses. — Valerie Torgerson, Edmonton A state of crisis — Oct. 2/09 The lack of services for vulnerable children in Alberta is a serious concern for the Alberta College of Social Workers (ACSW). The murder-suicide of a father and son dealing with autism is another tragic incident in Alberta that highlights the lack of appropriate services for children and families faced Volume 34 • Issue 4 — Lori Sigurdson, Professional Affairs Coordinatior, ACSW Staff, patients’ concerns ignored — Oct. 18/09 A few years ago, then health minister Dave Hancock visited Alberta Hospital Edmonton. He toured our unit and talked with front-line staff and patients. He listened intently when we explained what our concerns were and asked relevant, probing questions. We came away with the sense that he was both genuinely concerned for our patients welfare and had a deep respect for Alberta Hospital Edmonton. Health Minister Ron Liepert and AHS CEO Stephen Duckett are not comfortable with this direct approach. There was a time when those who made unpopular decisions had the courage to speak directly with those being most affected by their decisions. At Alberta Hospital, those people are the front-line staff and the patients they care for. Most staff at our facility disagree completely with the rationale underlying our hospital’s decimation. We think it’s wrongheaded, cynical and dangerous. We wish that Liepert and Duckett had the courage of their convictions, so we could tell them our concerns face to face. n — Rob Scott, social worker, Alberta Hospital Edmonton 27 news Driven by economy — Sept. 22/09 in the with difficulties. When resources are not available to families consequences may be serious. Social workers in Alberta are substandard hospital unit they’re forced to inhabit. Our patients struggling to meet the needs of families, as the Conservative have been languishing in this inadequate structure for many Government continues its retrenchment policies. years, waiting both for the promised hospital redevelopment Inappropriate placements and a lack of services have resulted and eventually for community service providers willing to care in other tragic consequences. Bosco Homes Strathcona facility for them. was recently criticized for lacking proper youth-staff ratios Why have they been in our facility for so long? Because as well as taking in youth that were too high risk for such a they’re very expensive for the community to care for; facility. Just last month, Boys and Girls Clubs had to lay off they’re frequently aggressive, destructive, loud and socially over 100 staff as their youth crisis support program funding inappropriate; they’re difficult to understand and many people from the government was terminated. are fearful of them; PDD is unable to provide agencies with The closing of 246 beds at Alberta Hospital Edmonton is adequate wages to pay their staff and these agencies are unable another government decision that will cause significant to consistently hire qualified staff; and many patients’ families difficulties for families in Alberta. These beds were for patients are fearful for the safety of their disabled loved ones and they’ll with severe psychiatric challenges. Relocating them to the often become actively resistant when discharge is discussed. community without appropriate services is a mistake. Discharging one individual with a disability into our community is an extremely difficult task, requiring much time, effort, a huge The lack of appropriate programs and services is creating amount of goodwill and an even larger amount of money. If the a current state of crisis. A long-term strategy for caring for vulnerable citizens should be a priority for this government. safety net that our community is begging us to retain is taken Cutting back on services should not be considered as an away, discharge will become essentially impossible. option for dealing with economic pressures. Concerns about — Rob Scott, social worker, Alberta Hospital Edmonton costs could be better addressed by considering progressive social policies rather than resorting to diminished services. feature article By Joan Marie Galat, Advocate Editor A day in the life Robert Scott Joan Marie Galat with Alberta Hospital All his clients face a complex range of serious challenges. Each one exhibits an IQ below 70 and endures ongoing mental health issues. They may be bipolar, schizophrenic, or exhibit other psychiatric disorders. They may have occasions where they feel aggressive, destructive, or inclined to exhibit other socially inappropriate behavior. They may need help to cope with phobias, anxiety, or psychosis. “Sometimes it’s hard to tell, because they almost always have communication deficits—an inability to express their wants, needs, or experiences,” says Robert Scott, BSW, RSW. “A lot of the psychiatrist’s diagnoses are based on observation and guessing because we see how they’re behaving but can’t figure out if it’s because of their mental health issues or because they simply can’t communicate what they need.” Scott has worked with Alberta Health Services for 15 years. In his Social Worker II position, Scott is responsible for an Alberta Hospital intake unit. He assesses adult individuals who have been dually diagnosed with developmental delays and mental illness and tries to determine the best ways to assist. Averaging 15 to 20 meetings a week, Scott consults with patients’ families or paid supports. When possible, he advises on current circumstances. “Usually it means modifying the caregiver’s behavior to handle a situation,” he says. In close consultation with a psychiatrist, Scott’s role as a central coordinator for admitted patients and outpatients involves an interdisciplinary team. Depending on government funding or freezes, this may include rehabilitation practitioners, behavioral specialists, occupational therapists, therapy assistants, nurses, psychologists, and others aides. The hospital provides additional services such as pharmacists, physiotherapists, and dieticians. Scott consults closely with team members when issues dictate patients will benefit. They are intent on assisting patients in becoming capable to reenter and function within the community. Robert Scott 28 The Advocate • Winter 2009 Scott estimates the program follows 700 from 700 to 900 outpatients. He spends much of his day evaluating whether individuals need to be admitted to the hospital for treatment or whether they will better benefit from out-patient services. If an organization feels they don’t have the skills to deal with a particular individual, perhaps because of staff turnover or a difficult family, they can ask that person to leave. Sometimes they give 90 days’ notice, other times it is the same day. “It’s a huge problem if an agency decides they don’t want to do it or can’t do it. Then we get an emergency call from a distressed mom or dad saying ‘They’re putting my son on the street.’ ” Scott wants to avoid having such outpatients admitted into the hospital if they can function in other settings. “It gets used as a temporary hotel because the person may not have anywhere else to go. Some we have taken in temporarily are still with us years later.” The maximum hospital stay is supposed to be 120 days. The ideal is to admit, treat, assess, make recommendations to community, and discharge, usually back to the previous residence. Instead, the average stay is two years with some staying more than five years waiting for community placement. “Our guys have bad histories. Because they have complex needs and the additional label of mental illness, they become more challenging to place.” Scott finds the hardest part of his job is talking to people about when they can move. “There are moms and dads who want their kids in the hospital but can’t get them back in, and people who are scared of their own kids and can’t get them out. Volume 34 • Issue 4 “Here they’re not sitting on pins and needles,” says Scott. “If I talk to a mom about placing her son in a group home, she wants to know what happens the first time he gets aggressive. All we can do is try to prevent that, but they know the reality is they may not be able to get him back in here. We have many mentally handicapped individuals in the hospital waiting to get into our unit. “It’s the mysterious nature of their mental illness that people are uncomfortable with. It’s one thing to work with someone who is mentally handicapped and another thing to cope with someone who is also mentally ill.” Scotts has seen what can happen when prejudice is tackled on a personal level. One of his patients is picked up once a week to go to work washing dishes—an outing he enjoys immensely and that gives him purpose. Scott says the caregivers involved were initially apprehensive about the man’s history. After getting to know him, they came to understand that reports do not always fully reveal a person’s potential. “While community agencies bend over backwards to help the vast majority, potential caregivers need to meet clients to break down their perception that the person is dangerous,” says Scott. “They read a report the person was severely aggressive and they’re scared, but if they meet the person they see differently.” Scott says his goal and his team’s goal is to get back to the mandate of the program—help people quickly and efficiently and get people back in the community where they have the right to live. “That’s my personal call, to get that revolving door revolving again. It just kills us to see people forgotten in the institution.” n Joan Marie Galat is the Advocate's contributing editor, as well as a full-time writer and presenter. Her latest book is Day Trips From Edmonton 29 article When not working directly with patients, Scott devotes himself to advocating to increase or maintain the level of supports clients receive. “Sometimes agencies threaten to evict outpatients. The agency might say we can’t deal with this situation anymore. ‘You have to pick him up by this day.’ They can boot him out at any time. Everything is conditional and nothing says they have to care for them indefinitely.” Scott works to persuade families who disagree when their adult children are ready to go back to the community, as well as convince the community these individuals are ready to go back. He understands why some families prefer to have their mentally ill and developmentally challenged family member in the hospital. The hospital provides a sense of security and community, while group homes experiences can be less enduring. feature Alberta Hospital has 14 beds for people who are dually diagnosed with developmental delays and mental illness. They are treated through the Specialized Treatment Assessment Rehabilitation Services—commonly called the STARS program. Those who need a bed but cannot get one live in group homes, with families, or on their own. “We could help when we had more beds and could be more responsive. I have a caregiver who tells me, ‘I can’t work. I can’t sleep. Can’t you find a bed somewhere?’ And I can’t help.” feature article By Austin Mardon, CM, BA, MSc, MEd, PhD with Catherine Mardon, BA, BSc, JD Fighting mental health stigma Austin Mardon The most effective manner of mental health stigma reduction is personal contact through speeches and public awareness. Stigma reduction can only occur at an individual level with positive personal contact between recovering persons with schizophrenia and the public. Our experience shows that the goal to touch people by sharing personal stories works best with next generation adolescents. For the last 15 years, I have been intimately involved with initiatives to provide public presentations and media interviews on community education and stigma reduction relating to mental health. Primarily working through the Schizophrenia Society of Alberta (SSA) and the Canadian Mental Health Association (CMHA), I gave the first public lecture for the SSA at Edmonton’s Charles Camsell Hospital in 1993 and have delivered more than 200 speeches over the last 15 years. The usual SSA lecture format is for a person with schizophrenia and a family member to deliver a speech together. CMHA replicated this style, which eventually spread across Alberta. Much money is spent on awareness campaigns through public media, however they do not offer the same punch as individual speeches to small groups. Perhaps this is because media images and campaigns bombard us. Three Edmonton programs provide the more desired humanto-human contact—Speaking of Schizophrenia, Making Mental Health Matter, and Mental Health First Aid. Speaking of Schizophrenia (formerly the Partnership Program) focuses on delivering basic schizophrenia information. Personal stories by a schizophrenia sufferer and family member are delivered to junior high, high school, college, and university students. This two-person presentation evolved from an initial 1993 system involving three presenters—a mental health services consumer, family member, and professional. Presentation impact is only recorded through a form given to audience members. The community education program Making Mental Health Matter is administered by the Edmonton Region CMHA. It delivers workshops and presentations that focus on general mental health awareness issues. Anecdotal information on its effectiveness is available. The Alberta Mental Health Board brought Mental Health First Aid to Alberta from Australia. Covering a wider swath of mental health areas, the intensive 12 hour course is delivered Continued on page 31 30 The Advocate • Winter 2009 The language of needs by Jim Thomson, BSW, RSW dad.” Family faces turn to frowns and one sadly responds, “Is my dad a ‘problem’ for you?” The staff member backtracks: “I did not mean it to sound that way!” This is not a hypothetical scenario but one I witnessed at a resident care planning conference. Challenge yourself to listen closely to the key words used in health care environments between residents/clients, family/ friends, and staff/volunteers. Pay special attention when some level of frustration, unhappiness, uncertainty, worry, anger or fear underlies communication. You will more frequently hear words such as concerns, issues, and problems. These can fall off a speaker’s tongue without awareness of how their use negatively impacts listeners. This type of language adds tension to conversations. Families do not want or need to hear their family member is the source of problems, issues, or concerns for us. Ill-thought word choices can make situations that may have been easily addressed turn to ones that require intervention to heal relationship wounds. Fighting mental health stigma Continued from page 30 by certified private individuals and non-profit organizations, including the CMHA. Research indicates it does reduce stigma and raise mental illness awareness. Anecdotal information from the first two anti stigma campaigns needs to be studied. Evaluation tools should be implemented, such as a semester-long examination of whether student attitudes towards the mentally ill change. It would best involve a one-month baseline before the speech, and reevaluation two months afterwards. While meeting former audience members who remember my speech only provides anecdotal information, my 15-year involvement indicates presentations do have a positive impact. I hope to confirm this through my University of South Africa research. n Austin Mardon is currently a doctoral student at the University of South Africa. He has been an advocate for persons with schizophrenia for the last 15 years. In late 2007 he was invested with the Order of Canada. You can email Austin at [email protected]. Catherine Mardon is currently a master’s degree student at Newman Theological College in Edmonton. Before retiring from law, she worked in disabled law in the United States. Volume 34 • Issue 4 I recommend all people in health care environments replace words that have potentially negative connotations with the word need. Hear and feel the difference: “Here are the needs we have identified for your dad. This is the care plan in place to address those needs.” This works because each problem, issue, or concern discovered matches an unmet need. This more neutral phrasing immediately and effectively directs speakers to the point at hand and improves the possibility of being able to satisfy needs in a timely manner. People share basic human needs and are therefore unlikely to feel singledout, picked-on, defensive, or unfairly labeled when people address them using non-threatening language. Poor language choices act like grains of sand—an irritant thrown into the gears of the health care environment— while good choices work like a lubricant that helps human relationships run more smoothly. Thoughtful word choices are like a preventive medicine that is not hard to swallow and leaves only positive effects. It is well worth the effort to change ineffective word patterns. Before long it will become a constructive new habit. n For the last 20 years, Jim Thomson has provided social work services in Edmonton at Capital Care Lynnwood. In the next few years he expects to go undercover as a haiku poet on Vancouver Island. 31 feature in the news article Imagine someone saying this about a person you love: “Here are the problems we are having with your information for your For your information PLEASE NOTE: For more listings, please see “Calendar of Events” at: www.acsw.ab.ca/calendar_of_events Children’s Autism Services of Edmonton 3rd Annual Conference January 21 – 23, 2010 Edmonton Marriott River Cree Resort, AB Join us for 3 days of networking, learning, and fun! This conference is designed to provide parents and professionals with practical strategies to use with children with autism and other developmental challenges such as Down syndrome, FASD, learning disabilities, ADHD, etc. • What’s the Problem? Preventing Problem Behaviors in Children with Developmental Challenges — Dr. Barry Prizant, director of Childhood Communication Services in Providence, RI, and Adjunct Professor at Brown University • Augmentative Communication for Individuals with Autism: What’s New? — Dr. Pat Mirenda, Professor in the Department of Educational and Counselling Psychology and Special Education at the University of British Columbia • Empowering Parents with More Than Words — Fern Sussman, Program Manager at the Hanen Center in Toronto • Peer Play and Imagination in Autism — Dr. Pamela Wolfberg, Associate Professor of special education and director of the Autism Spectrum graduate program (Project Mosaic) at San Francisco State University. For information or to register online, go to www.childrensautism.ca or contact the office at 780-495-9235 or email us at [email protected]. Continued on page 33 CTRI CRISIS & TRAUMA RESOURCE INSTITUTE INC. Winter 2010 Public Workshops De-escalating Potentially Violent Situations Edmonton - February 18-19. 2010 Calgary - February 25-26, 2010 Family Violence - Strategies for Intervention Calgary - March 11-12, 2010 Edmonton - March 16-17, 2010 1-877-353-3205 www.ctrinstitute.com · [email protected] 32 The Advocate • Winter 2009 ¼ page horizontal 5” x 3.75” $210.00 Last issue placed: June 09 For your information Continued from page 32 Solution-Focused Counselling Workshops & Certificate Program CEU’s: Category A credits Various conference documents and forms can be downloaded at Alberta British Columbia Caribbean 2009-2010 www.aascf.com/AASCFConference/tabid/188/Default.aspx WORKSHOPS • conference brochure and registration form • • • • • • • delegate registration form, group registration form • trade show registration form (both members and nonmembers of AASCF) • information for new and past sponsors • sponsorship levels Level 1: Practical SFC Skills Level 2: SFC with Involuntary Clients SFC with Children and Youth SFC with Crisis, Suicide and Loss SFC: School and Classroom Problems SF Conflict Resolution: groups, families SUMMER INTENSIVES: Penticton Lakeside Resort, July 2010 For more information, contact [email protected]. Caribbean: Advanced SF Skills, January, 2010 Continuing Education Hours: Earn 11 hours per workshop. 2010 Joining Together: Issues and Initiatives in Child Maltreatment May 3 – 5, 2010 The Westin, Calgary AB NEW! LIFE COACHING. Make your dreams come true! CALL US FOR ON-SITE TRAINING Toll-Free: 1-866-304-8255 E-Mail: [email protected] The Canadian Society for the Investigation of Child Abuse’s 2010 www.solutiontalk.ab.ca conference will once again bring child abuse professionals together to identify and discuss issues and initiatives related to child abuse forensic investigation and clinical practice. The conference is pleased to feature sessions related to the latest research and best practices in forensic interviewing and clinical practice. The conference is based on a model of multidisciplinary collaboration. Conference themes: • Forensic strategies for child maltreatment investigation • Internet sexual exploitation • Clinical treatment of the abused child • Medical best practices • Child witness court preparation • Intimate partner violence and childhood exposure • Prosecution of false allegations of child maltreatment For more information, visit the conference website at www.csiainfo.com. Continued on page 34 Volume 34 • Issue 4 The Narrative Project Narrative Therapy with Couples: Working with power and privilege with Victoria Dickerson Ph.D. January 28 & 29, 2010 9:00 - 4:00 Definitional Ceremony and Outsider Witnesses in Narrative Therapy with Ninetta Tavano MSW, RSW. March 12, 2010 1:00 - 5:00 Becoming Ethical: A parallel, political journey with men who have abused with Alan Jenkins, Clinical Psychologist May 10 & 11, 2010 9:00 - 4:00 An Intensive in Narrative Practice co-hosted by Dulwich Centre July 15 & 16, 2010 Workshops at the Stanley Milner Library in Edmonton, Alberta For workshop brochures: www.thenarrativeproject.ca 33 feature article for your information 2nd Annual Conference Strengthening Today, Building Tomorrow January 25-26, 2010 Fantasyland Hotel, Edmonton AB information for your For your information Continued from page 33 CALL FOR ABSTRACTS: 2010 CASWE Conference Families and Communities: Intersections and Connections May 30 – June 2, 2010 Concordia University, Montreal, QC The planning committee is excited about the theme of this year`s The 2010 CASWE Conference will take place from May 30 – June 2, The theme for the conference is “Families and Communities: 2010, at Concordia University in Montreal. This is happening once Intersections and Connections.” again in concert with the Congress of the Canadian Federation for the Humanities and Social Sciences. The theme of the congress is “Connected Understanding.” Please visit the Federation website www.congress2010.ca/content.php?id=427 for complete details of the congress. Registration will also be available directly from this link in the next few weeks. The McGill University School of Social Work, together with the Schools of Social Work at Université de Montréal and Université du Québec à Montréal, welcome conference participants to the 2010 Canadian Federation for the Humanities and Social Sciences Congress held in partnership with the Canadian Association for Social Work Education conference and hopes that you will participate and connect with colleagues, students, practitioners and others from across the country to help make this conference a success. More information about the conference is posted on our website at www.caswe-acfts.ca/en/Conference_2010_47.html with important dates mentioned on this page: www.caswe-acfts.ca/en/ Dates_%C3%A0_retenir_29.html We invite papers, panels, workshops, posters or other types of presentations related to the conference theme. We especially invite abstracts from undergraduate and graduate students. Please go to www.casweacfts.ca/en/Conference_2010_47.html to download abstract information and forms. Abstract submission deadline: January 8, 2010. (CASWE). Continued on page 36 34 The Advocate • Winter 2009 EMOTIONS, STRESS, & DISEASE Instructors: R.S. Hullon, M.D., J.D. (April 22 & 23) Laura Pawlak, Ph.D., M.S. (May 6 & 7) 6 HOURS (Social Workers) PROGRAM Stress: The Difference between Eustress and Distress. Shorter Life Expectancy. Higher Incidence of Cardiovascular and Cognitive Conditions. Alarm, Adaption, and Exhaustion: The Role of Neurological and Endocrine Systems. The Hypothalamus and Stress. Changing Levels of Hormones. Does an “Anti-Stress” Pill Exist? Adrenalin, Cortisol, ACTH, and Other Stress Hormones. Chronic Stress and Cancer. Stress and the Cardiovascular and Cerebrovascular Connection. Stress and Immune Dysfunction. Fight-or-Flight and Rest-and-Digest Responses. Stressful Eating and Appetite Pathology. Sleep Pathology, Bruxism, and TMJ Disorder. Systemic Stressors: Tissue Necrosis, Hypotension and Hypoxia. Stressors and Pain Pathology. Dental Appliances or Air Masks: Which Is Preferable for Hypoxia Induced by Sleep Apnea? Stress and Its Relationship to Fibromyalgia, Pain Pathology, and Sleep Disorders. Post-Traumatic Stress Disorder: Clinical Research Update. Anxiety, Insomnia, and Stress. Benzodiazepines, Herbal Remedies, and Melatonin Agonists. Ramelteon (Rozerem). Working Night Shifts and Medications. Depression and Stress. Serotonin and Norepinephrine Balance. Overmedicating Depression. Estrogen-Androgen Balance. Brain Steroids. Techniques for Stress Management: Development of a Positive Attitude, Self-Talk, Breathing, Exercising, and Meditation. Massage, Touch Therapy, and Biofeedback. Music and Art Therapy. Pet Therapy. MEETING TIMES & LOCATIONS EDMONTON, AB CALGARY, AB Thu., April 22, 2010 8:30 AM to 3:30 PM Four Points by Sheraton 7230 Argyll Rd. Edmonton, AB EDMONTON, AB Fri., April 23, 2010 8:30 AM to 3:30 PM Executive Royal Inn 2828 - 23 St. NE Calgary, AB Thu., May 6, 2010 8:30 AM to 3:30 PM Four Points by Sheraton 7230 Argyll Rd. Edmonton, AB CALGARY, AB Fri., May 7, 2010 8:30 AM to 3:30 PM The Glenmore Inn 2720 Glenmore Trail SE Calgary, AB INSTRUCTORS Dr. R.S. Hullon (M.D., J.D.) is a physician and surgeon specializing in trauma and orthopedics. His medical experience includes diagnosis and treatment of infectious diseases, neurological disorders, neurodegenerative diseases (multiple sclerosis, Parkinson’s, and Alzheimer’s diseases) and psychiatric disorders (personality and mood disorders). His medical experience also includes diagnostic laboratory work, particularly in hematology. Dr. Laura Pawlak (Ph.D., M.S.) undertook her graduate studies in biochemistry at the University of Illinois, where she received her masters and doctoral degrees. Author of 22 scientific publications and many academic books, she conducted her postdoctoral research in biochemistry at the University of California San Francisco Medical Center. Biomed reserves the right to change instructors without prior notice. Every instructor is either a compensated employee or independent contractor of Biomed. FEE: CHECKS: $111.00 (CANADIAN) per person with pre-registration or $136.00 (CANADIAN) at the door if space remains. CREDIT CARDS: Charges by credit card will be processed in U.S. DOLLARS at the prevailing exchange rate. The tuition includes all applicable Canadian taxes. At the seminar, participants will receive a complete course syllabus. Tuition payment receipt will also be available at the seminar. TO REGISTER: Please complete and return the registration form below. Or register toll-free with Visa, MasterCard, American Express®, or Discover® by calling 1-888-724-6633. Or fax a copy of your completed registration form–including Visa, MasterCard, American Express®, or Discover® Number–to (925) 687-0860. ACCREDITATION INFORMATION Biomed can give continuing education (CE) credit to Alberta-licensed social workers who attend this course. In order to grant CE credit, Biomed must be in compliance with special procedures established by the Alberta Association of Social Workers. Biomed is in compliance with these procedures. Course completion certificates will be distributed to social workers completing this course. In the United States, Biomed’s parent organization, INR, is approved by regulatory boards in California, Illinois, and Florida as a provider of continuing education courses for social workers. For all inquiries, please contact customer service at 1-877-246-6336 or (925) 602-6140. (This registration form may be copied.) Thu., April 22, 2010 (Edmonton, AB) Fri., April 23, 2010 (Calgary, AB) Thu., May 6, 2010 (Edmonton, AB) Fri., May 7, 2010 (Calgary, AB) REGISTRATION INFORMATION Please print: Name: Profession: Home Address: Professional License #: City: State: Zip: Lic. Exp. Date: Home Phone: ( ) Work Phone: ( ) Employer: E-Mail: (needed for confirmation & receipt) Please enclose full payment with registration form. Check method of payment. Check for $111.00 (CANADIAN) (Make payable to Biomed) Charge the equivalent of $111.00 (CANADIAN) to my Visa MasterCard Charges by credit card will be processed in U.S. dollars. The prevailing rate of exchange will be used. Card Number: Signature: Please return form to: Biomed Ste. 877 101-1001 W. Broadway Vancouver, B.C., V6H 4E4 TOLL-FREE: 1-877-246-6336 TEL: (925) 602-6140 FAX: (925) 687-0860 (enter all raised numbers) American Express® Discover® Exp. Date: Please provide an e-mail address above to receive a confirmation and directions to the meeting site. Volume 34 • Issue 4 35 Please register early and arrive before the scheduled start time. Space is limited. Attendees requiring special accommodation must advise INR in writing at least 50 days in advance and provide proof of disability. Registrations are subject to cancellation after the scheduled start time. A transfer at no cost can be made from one seminar location to another if space is available. Registrants cancelling up to 72 hours before a seminar will receive a tuition refund less a $35.00 (CANADIAN) administrative fee or, if requested, a full-value voucher, good for one year, for a future seminar. Other cancellation requests will only be honored with a voucher. Cancellation or voucher requests must be made in writing. If a seminar cannot be held for reasons beyond the control of the sponsor (e.g., acts of God), the registrant will receive free admission to a rescheduled seminar or a full-value voucher, good for one year, for a future seminar. A $35.00 (CANADIAN) service charge applies to each returned check. Fees are subject change without notice. © Biomed, 2010, CODE: ESD-T1000-SW REGISTRATION FORM Please check course date: information Emotions and Emotional Intelligence. Emotions vs. Feelings. The Neural Processing of Emotions. Differences between Emotions and Moods. Dimensions of Emotions: Behavioral, Physiological, Subjective, Cognitive. Anger, Disgust, Fear, Joy, Sadness, and Surprise. Achieving Emotional Stability. Overcoming Emotional Abuse. Therapies and Medications. The Neurology of Emotions: Serotonin, GABA, Glutamate and Dopamine. Norepinephrine: The “Vigilant” Neurotransmitter. How Does the Brain Store Memories of Emotions? Diseases that Damage Emotional Centers of the Brain. Amphetamines for Recovery from Strokes and Brain Trauma. Stunning Discoveries about Very Common Medications: Can Beta-Blockers “Erase” Emotionally-Charged Memories? Controversy: Knowing When To Stop Erasing Negative Memories? Instability of Mood: Bipolar Disorder. Warnings on Common Antidepressants (SSRI). Antidepressants and Mood Instability. Mood-Stabilizing Drugs. Common Mood-Stabilizers: Valproic Acid (Depakene), Topiramate (Topamax), and Others. The Manic Patient and Medication. Omega-3 Fatty Acids and Mood. Emotions and Vagal Tone: Shame, Fear, and Vasodilation. Xerostomia, Anxiety, and their Clinical Consequences, Including Ageusia and Alzheimer’s. Emotional “Retooling.” The Nervous System and Emotions. Sensations of Lightness or Buoyancy. Tightness in the Throat and Eyes. Difficulty Breathing and Swallow ing. Loneliness and Blood Pressure. for your Conference registration is from 7:45 AM to 8:15 AM. The conference will begin at 8:30 AM. A lunch break (on your own) will take place from approximately 11:30 AM to 12:20 PM. The course will adjourn at 3:30 PM, at which time course completion certificates are distributed. information for your For your information Continued from page 34 Friends of Medicare launch new campaign website: More Health Cuts? Wrong Way Who Cares? Alberta Campaign Relaunched with a New Name: Albertans Who Care Albertans should brace themselves! The Dear friends of Public Interest Alberta and the Who Cares? Alberta Alberta government has begun a new campaign: round of health care cutbacks. In recent In light of the continuing crisis in community human services, Public months, the government has announced Interest Alberta has relaunched the Who Cares? Alberta campaign a series of cutbacks to crucial health with a new name, Albertans Who Care, in an effort to reach out to services. Albertans from all sectors and walks of life and engage them in this critical issue. We must rally together for investments in quality human services in order to care for the most vulnerable in our communities. Please help us promote the campaign by visiting the website, www.albertanswhocare.com, and passing the word along to your friends, coworkers and neighbours. Be sure to add your voice by sharing your stories about community human services and writing a letter to the Premier. Thank you for your continued support. In response to overwhelming popular input from Albertans, Friends of Medicare has launched an aggressive campaign to urge the government to cease and desist from further dismantling of our public health structure in this province. It is urgent that we mobilize together so we speak out in a unified voice against more cuts! Go to www.wrongway.ca or www.friendsofmedicare.ab.ca for more information. Continued on page 37 Advance online! accessible•flexible•achievable Online Education for Health Professionals • MasterofHealthStudies • MasterofNursing - ANP: Primary Health Care - Generalist ApplicationDeadline: AGD:ANP & MN:ANP - December 1, MHS & MN: GEN - March 1 CENTRE FOR NURSING AND HEALTH STUDIES www.athabascau.ca/cnhs 36 The Advocate • Winter 2009 Caregivers will recognize the value a wish can have for not only the person whose life is ending but for the loved ones who will be left behind. Do you have a patient who deserves but cannot imagine nor afford a final wish? We can help. Building Stepfamilies That Work a course for couples When He Has Kids...and You Don’t for women in a stepfamily relationship who have never had a biological child of their own Information: The Stepfamily Foundation of Alberta www.stepfamily.ca Please contact us at 780-468-5506 or visit our website at www.angelsanonymous.org. For your information 403-245-5744 • Cameroon: Launching a Domestic Violence program Are you Continued from page 36 undogmatic & can adapt to African realities? Do you know DV so NGOabroad: International Careers & Volunteering Social Workers, Psychologists & Counselors needed in Africa & the Americas well that you can take on these challenges? A plus if you can speak NGOabroad: International Careers & Volunteering is a unique service that helps you enter or advance in international humanitarian work & French but you can use a translator if necessary. AMERICAS • Chile: Counseling Pinochet Torture Victims Seasoned post-trauma therapists are needed. provides frugal, customized international volunteering. Volunteers are needed in AFRICA: • Chile: Community Mental Health — Experienced with sexual & physical abuse, schizophrenia & bipolar, depression & suicide? They need you. • Gulu (Uganda) — People who have experience in sexual abuse or assault, in trauma work, and work with youth are needed. People • Bolivia — We need people who love kids & work well with youth that use sports, music, drama & dance as therapeutic modalities to tutor...inspire...teach vocational skills...music, art...or take will fit especially well, as talk therapy is not a good fit in African kids to doctors’ appointments or peel potatoes. Minimum 3 month culture. commitment: the kids need the consistency. • Ghana: — Help tutor the kids as they play “catch-up”; engage them in sports; teach health education; bolster their community garden. The director works with families on re-unification. • Kenya: AIDS Orphans & Kids Abandoned by Alcoholic Parents — People with experience with alcohol treatment are needed. Volume 34 • Issue 4 INTERESTED? Please READ the NGOabroad website. www.ngoabroad.com/Articles/Cent&SAmerica.html Email info as requested on home page: embedded resume & answered Questionnaire to [email protected]. n 37 information The Angels Anonymous Connection is a nonprofit organization dedicated to granting wishes to terminally ill adults. In order to qualify for a wish, the recipient must be 18 years of age or older with 12 months or less to live as diagnosed by their doctor; they must also be able to show financial hardship. Courses For Stepfamilies for your Our Purpose is to fulfill a dream for a terminally ill adult Our Mission is to provide the means to grant the dream Our Vision is that no adult die without their dream being realized information for your ACSW’s Partners in Advocacy Alberta Alliance on Mental Illness and Mental Health The Health Sciences Association of Alberta represents more than 17,000 professional, technical, and support employees in Alberta’s health care system. We bargain for fair wages and decent working conditions for our members. www.aamimh.ca Edmonton Social Planning Council www.edmontonsocialplanning.ca Friends of Medicare www.friendsofmedicare.ab.ca Greater Edmonton Alliance We also raise public awareness about the important role of allied health professionals including social workers. www.greateredmontonalliance.com Public Interest Alberta www.pialberta.org Parkland Institute www.hsaa.ca www.ualberta.ca/parkland GROUP HOME AND AUTO INSURANCE for members of the Alberta College of Social Workers PROTECTION MADE EASY... GROUP RATES MADE EASIER! As a member of the Alberta College of Social Workers, you can SAVE on your home and auto insurance through preferred group rates, while enjoying high-quality insurance products and outstanding service. Request a quote and you could Insurance program recommended by MelocheMonnex.com/acsw 1 866 269 1371 (Monday to Friday, 8 a.m. to 8 p.m.) The TD Insurance Meloche Monnex home and auto insurance program is underwritten by SECURITY NATIONAL INSURANCE COMPANY and distributed by Meloche Monnex Insurance and Financial Services Inc. in Québec and by Meloche Monnex Financial Services Inc. in the rest of Canada. Due to provincial legislation, our auto insurance program is not offered in British Columbia, Manitoba or Saskatchewan. *No purchase required. Contest ends on January 16, 2010. Skill-testing question required. Odds of winning depend on number of entries received. Complete contest rules available at MelocheMonnex.com. Meloche Monnex® is a trade-mark of Meloche Monnex Inc. TD Insurance is a trade-mark of The Toronto-Dominion Bank, used under license. Continued on page 38 38 The Advocate • Winter 2009 The Distress Line is in Distress! We are in desperate need of Distress Line Volunteers. Without enough volunteers, the Distress Line could cease to exist and more than 1,500 calls for help would go unanswered each month. for your A few hours of your time each week could make all the difference to someone in crisis. Be there to listen when life hurts. Become a Distress Line Volunteer! information To fill out a Volunteer Application or to find out more about becoming a Distress Line Volunteer, please visit: www.thesupportnetwork.com “The intensive training and practical experience I acquired as a volunteer on the Distress Line challenged me to grow and enhance my skills as a Social Worker. I recommend this unique opportunity to learn and to contribute in a rich, meaningful way.” — Former Distress Line Volunteer “I strongly believe that the Distress Line has played an enormous role in my personal and professional growth over the years. The training and experiences that I acquired through the Distress Line Program provided me with a foundation of knowledge and skills that helped me to successfully complete my social work education and to take on meaningful work out in the community services sector. My experience with the Distress Line has proven to be truly valuable and enriching.” — Former Distress Line Volunteer With a Master of Counselling Degree Are you ready for a career that moves you? If you wish to qualify as a counsellor or therapist (and pursue a career as a Registered Psychologist in Alberta) our Master of Counselling program is for you. Saturday classes allow you to earn your degree while continuing your employment. The Counselling Program trains well-rounded clinicians for the realities of day-to-day practice. For more information visit us online at www.CityU.edu/Canada or call 403.209.8352 The term “university” is used under the written consent of the Minister of Advanced Education effective September 1, 2009 having undergone a quality assessment process and been found to meet the criteria established by the minister. Volume 34 • Issue 4 39 SP2736 Accessible • Affordable • Relevant ACSW Conference 2010 March 18 - 20, 2010 Shaw Conference Centre, Edmonton AB Social Workers: Inspired to Serve Humanity About the design March 18 - 20, 2010 Shaw Conference Centre, Edmonton Alberta Each year the ACSW Conference Committee chooses a symbol to represent the conference theme. This year’s theme, Social W o r k e r s Workers: Inspired to Serve Humanity, is symbolized by S o c i a l hands. These hands are expressing various meanings with c a r i n g s o l a c e c h i l d r e n e n v i r o n m e n t o f gestures. C o l l e g e Green was chosen as the “conference colour” to symbolize encompasses many areas of society. The coloured blocks based on the medicine wheels used by Aboriginal people in 2010 ACSW Annual Conference b y I l o n a C a r d i n a l (which you’ll see on the conference brochure) are loosely d e s i g n e d the growth within the social work field, which is broad and A l b e r t a in the news PUBLICATIONS MAIL AGREEMENT NO. 40050109 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO ALBERTA COLLEGE OF SOCIAL WORKERS 550 10707 100 AVE NW EDMONTON AB T5J 3M1 Alberta. “Solace” is represented by a white square and two hands gently held together. According to some medicine wheels, white can represent wisdom, winter and the direction north. North is also where the wise ones (Elders) sit. The “Environment” is being represented by yellow; some medicine wheels also use green, and two hands holding a small plant. The yellow square refers to the east, spring, and beginning of life with men sitting in the east. The red square symbolizes “Children” and depicts a child’s hand within an adult’s hand. Red can also symbolize summer, fertility, life and vitality and correlates to the south, where children and youth sit. “Caring” is represented by a helping hand in a blue square. Many medicine wheels refer to this as the west, where women sit, emotions, water and the fall season. Due to the vast number of Aboriginal tribes in Alberta it is difficult to be detailed regarding the meanings and beliefs behind each colour and direction of the medicine wheel. Ilona Cardinal, BA, BFA Promotions Coordinator, ACSW 40 The Advocate • Winter 2009
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