Vol. 22 - Edition no. 1 - SNC
Transcription
Vol. 22 - Edition no. 1 - SNC
vol. 22 EDITION no. 1 2013 quarterly magazine of SNC‑Lavalin Shaping the Future 04 Sustainable Retrofitting: The Future Looks Cleaner Please send all correspondence to: 08 SNC‑Lavalin’s District Cooling Team on a Winning Streak 10 Calgary Mass Transit Extension Up and Running 13 Four Reasons Why SNC‑Lavalin’s New Code of Ethics Matters 14 Snc‑Lavalin Environment Leads the Way with Innovative Green Solutions Spectrum SNC‑Lavalin Inc. 455 René-Lévesque Blvd. West Montreal, Quebec, Canada H2Z 1Z3 Tel.: 514 393-1000 Fax: 514 875-4877 E-mail: [email protected] We invite you to visit our website to learn more about SNC‑Lavalin: www.snclavalin.com Spectrum is published for SNC‑Lavalin Group Inc. by Global Corporate Communications. Spectrum est aussi disponible en français. N.B.: All figures are in Canadian dollars unless otherwise indicated. Editor-in-Chief: Monica Bhattacharya, Director, External Communications Writing and coordination: Noel Rieder, Senior Writer Contributors: Nicola Cardwell Marie-Claude Dubeault Peter McCarthy Étienne Plante Craig Segal Copyright deposit: Bibliothèque nationale du Québec. Articles may be reproduced, with attribution, upon request. Design and production: mosaic design Printing: L’Empreinte 16 Meeting our Full Potential 18 Cover: The RTB Bor smelter complex in Serbia, where SNC-Lavalin is carrying out a major retrofitting project. Shaping Tomorrow’s Leaders: Putting Stock in Student Interns Paper made from recycled material XXXXXXX 03 President’s Message Spectrum Edition No. 1 | 2013 Shaping the Future In this inaugural edition of Spectrum for 2013, we look at the different ways we are “shaping the future” for a variety of our stakeholders: from developing ground-breaking initiatives like the Vale Clean AER initiative and innovative district cooling projects, to encouraging young engineers through our recognition and internship programs. T he world around us is changing at a dizzying pace. Demographic shifts, globalization and rapidly evolving technologies are transforming our work environment and combining to profoundly impact the role of engineering in society. Succeeding on a project today, regardless of where it is, means recognizing and understanding how these trends are shaping the needs, interests and expectations of all stakeholders. In short, you must have a comprehensive approach to project development and delivery. This comprehensive approach is especially valuable to the developing world, which has a great need for resources and infrastructure. Improving the access of these emerging economies to essential commodities, and providing them with state-of-the-art hospitals, waterworks and transit systems will help enhance their standards of living. And by partnering with regional subcontractors and purchasing materials and equipment from the local market, it is possible to have an ever greater positive impact. This is the approach to projects that SNC-Lavalin embraces. SNC-Lavalin is also committed to being a good corporate citizen. As such, our teams dedicate considerable time and effort to supporting local charities and schools, both in developing and developed countries. Our employees and the communities we serve around the world also expect a certain standard of behaviour and values from a company like ours. We are committed to excellence in that regard. World-class ethical standards, safety, environment and quality create the framework from which we go forth to shape the future. As a global company that has the ability to change lives for the better through our dynamic projects and local presence, we at SNC-Lavalin work to shape a better future for all the citizens of the world, from Montreal to Melbourne and Marrakesh to Moscow. In the end, it is the local villagers, townspeople and city-dwellers who will use our infrastructures to improve their own lives and shape their own futures in the many decades ahead. Bob Card President and Chief Executive Officer “World-class ethical standards, safety, environment and quality create the framework from which we go forth to shape the future.” 04 Feature Spectrum Edition No. 1 | 2013 Sustainable Retrofitting: The Future Looks Cleaner When people think sustainable projects, they tend to imagine futuristic buildings and facilities, such as LEED-certified office towers or innovative industrial plants that employ state-of-the-art technologies to minimize waste generation and energy consumption. S uch projects are certainly sustainable, but it could be argued that retrofitting older facilities with clean, modern technology is the most sustainable kind of project. By incorporating the best available technologies into aging plants, it is possible to dramatically decrease their impacts on the environment and local communities, all without building on new sites, using more resources or extending utility networks. “With sustainable retrofits, we’re helping our clients reduce their environmental footprint by reusing old infrastructure and recycling what we can into more efficient, less polluting factories,” said Mark Osterman, SNC‑Lavalin’s Vice-President, Environment, in charge of corporate environmental policy. “In just about all cases, sustainable retrofits lead to more efficient factories which cost less to operate, perform better and improve the quality of life for those who live near them.” SNC‑Lavalin teams are currently at work on many projects of this kind around the world. Three of the largest are the Vale Clean Atmospheric Emissions Reduction (AER) project in Ontario, the Boundary Dam carbon capture and sequestration (CCS) project in Saskatchewan, and a modernization and upgrade of a mining equipment, copper smelter and sulphuric acid complex in Bor, Serbia. All three mega-projects demonstrate that it is p ossible to vastly improve the environmental performance of aging industrial facilities. All it takes are governments with a commitment to a clean future, clients with the will to act, and engineering and construction companies with the right expertise. Vale AER: A healthier future for Sudbury The region around Sudbury, Ontario, is known as one of the foremost mining areas in Canada. Companies have been pulling minerals from its ground for well over a century. But while the mining boom has been great for the economic growth of the region, it has taken a toll on the surrounding environment (a local myth persists to this day that NASA trained astronauts for its Apollo mission around Sudbury because some areas had been reduced to a rocky wasteland by acid rain). It is understandable, then, why there is so much enthusiasm in the area for Vale’s $2-billion environmental retrofit of its Sudbury nickel smelter. The facility, which features the tallest smokestack in the Western Hemisphere, currently sends around 175,000 metric tonnes of acid rain causing SO2 into the The superstack at Vale’s Sudbury nickel smelter rises 380 metres, making it the tallest chimney in the Western hemisphere. tmosphere each year. Once the new improvements in technola ogy are integrated into the plant, however, emissions of the gas will fall to less than 45,000 metric tonnes per year, well below the Ontario government-mandated limit of 66,000. The project will see four new converter vessels—complete with primary and secondary hoods—incorporated into the facility. There will also be numerous additional process units to reduce emissions and particulate matter into the local atmosphere, as well as a 1,500 tonne-per-day sulphuric acid plant. Project Director Hank Froese finds Vale AER highly rewarding to work on. After a long career of building industrial facilities— including the largest refinery in the world in India—he takes pride in knowing that his work will have a palpable and positive impact on the health of locals. “People in Sudbury are very glad to meet you and shake your hand when they hear that you’re working on this project,” he said. “I’ve worked on major industrial facilities around the world, so I can tell you that’s not always the case on major jobs. This retrofit is good for the people of the region, good for Vale, and good for SNC‑Lavalin.” 05 Feature Spectrum Edition No. 1 | 2013 “People in Sudbury are very glad to meet you and shake your hand when they hear that you’re working on this project. This retrofit is good for the people of the region, good for Vale, and good for SNC‑Lavalin.” Hank Froese Project Director Once improvements in technology are integrated into Vale’s Sudbury plant, emissions of SO2 will fall to less than 45,000 metric tonnes per year. Guy Couturier (fifth from left in front row) surrounded by the Boundary Dam engineering and management team. Boundary Dam – Unit 3: Doing the Work of 23,000 Trees Through potentially reducing CO₂ emissions of the 150-MW unit by 90%, 1.2 million tonnes per year of GHG emissions could be eliminated from the atmosphere. According to the U.S. Environmental Protection Agency, it would take 10 years for 23,000 trees to sequester that much CO₂. Boundary Dam: a showcase for clean coal In Saskatchewan, SaskPower is testing the limits of CCS technology with a retrofit of one 150-MW unit at its 800-MW coalfired power plant known as Boundary Dam. Earlier in 2011, SNC‑Lavalin, which is providing full EPC services for the project, integrated a 225-tonne carbon dioxide (CO2) stripper into the unit. The stripper will work as part of a sophisticated aminebased capture process to remove 90% of the CO2 from the flue gas. To this will be added a second amine-based process that will remove all SO2 from the flue stream as well. RTB Bor: a measurable benefit for all In operation since 1903, Serbia’s Bor integrated copper mine and smelting complex is one of the region’s foremost producers of copper and precious metals. During the last two decades of operation, however, significant impacts on local rivers, wildlife and the atmosphere have been observed. Now, with more stringent Serbian and EU regulations in place, the state-owned complex is taking a leap into the 21st century. SNC‑Lavalin’s involvement began with a contract to evaluate the existing smelter and produce a feasibility study in June 2010. That led to the current engineering, procurement and construction mandate, which includes a new state-of-the-art flash smelter furnace, new hoods, evaporative cooling chambers, a new acid plant and a waste effluent treatment system. The upgrades will yield a dramatic improvement in copper recovery and allow the complex to use less fossil fuel. Meanwhile, capturing 98% of the sulphur from the smelter’s SO2 emissions (complying with the EU’s most stringent standards) should have a noticeable impact on the local environment and social benefits for residents of Bor. “This project will increase production at the smelter by 225%, while greatly reducing its impact on local residents and the environment,” said Inder Bhasin, Senior Project Manager. “I think that, as a company, we can be proud of our involvement in such a project.” The process used at the Boundary Dam is called “post combustion” because the capture of the CO2 occurs after the combustion process that produces the facility’s power. This is the most costeffective way to proceed for an existing coal facility. When the project is completed in late 2013, it will be the first commercial scale post-combustion carbon capture project ever implemented on a coal-fired power plant. And once proven at Boundary Dam, the technology has the potential to be commercialized worldwide. The project is good for the environment, but it also makes economic sense. The CO₂ that is removed will be sold to oil producers, who can inject it into the ground to coax more resources from mature wells, while the SO₂ will be converted into sulphuric acid for the local market. “This project will create one of the world’s cleanest coal-fired power plants, in terms of emissions of air pollutants,” said Guy Couturier, Project Sponsor. “The plant will also now be producing two commodities of value. Everyone wins when you can turn waste into valuable products.” The Boundary Dam: soon to be one of the world’s cleanest coal-fired power plants. 07 Feature Spectrum Edition No. 1 | 2013 The upgrades to the RTB Bor complex will yield a dramatic improvement in copper recovery and allow the complex to use less fossil fuel. How they stack up Vale AER SO2 reduction of Boundary Dam – unit 3 Metals and dust reduction of 70% 35%-40% RTB BOR CO2 SO2 SO2 reduction of reduction of reduction of 90% 100% 98% 08 District Cooling Spectrum Edition No. 1 | 2013 SNC‑Lavalin’s District Cooling Team on a Winning Streak Over the past 12 years, SNC‑Lavalin has become a world leader in a state-of-the-art air conditioning technology known as district cooling. District cooling involves producing chilled water at a central plant, then piping it to various buildings where it is used for air conditioning. 09 District Cooling Spectrum Edition No. 1 | 2013 S NC‑Lavalin’s district cooling hot streak began in 2000, when Tabreed, a world leader in the sector, awarded the company a major turnkey engineering, procurement and construction (EPC) contract for two district cooling plants for Zayed Military City in Abu Dhabi. This and other successes in the Emirates led to the formation of the SNC‑Lavalin Gulf Contractors (SLGC) joint venture with Tabreed in 2004. “Today, SLGC is the global leader in district-cooling EPC contracts,” says Mohamed Youssef, Managing Director of the Abu Dhabi-based joint venture. “We are a microcosm of SNC‑Lavalin itself, with all functions in-house. As a competitive local contractor, we adhere to SNC‑Lavalin’s high engineering standards and health, safety and environment (HSE) requirements. We are ISO 9001- and 14001-certified, and OHSAS 18001-certified for occupational health and safety.” A string of close to 40 successful projects in the UAE has recently opened doors to new opportunities in Saudi Arabia. Current Saudi district cooling contracts include a 27,000-refrigeration tonne (RT) plant for Aramco at Dharan, two 50,000-RT plants in Riyadh’s King Abdullah Financial District, and a 25,000-RT plant at the Jabal Omar Development in Mecca, all scheduled to open shortly. A 10,000-RT district cooling facility has the same power as 20,000 standard window air conditioning units. “We have had excellent feedback from our many UAE and Saudi customers,” adds Ibrahim Guemei, Projects Director, Kingdom of Saudi Arabia. “That has strengthened our solid reputation for every aspect of these comprehensive projects.” That good reputation is widespread in the region. In the UAE, for example, government bodies and real estate developers appreciate SLGC’s cost-efficient approach, and lenders are more likely to provide financing to these developers if SLGC is involved. “We provide the best value over the typical district-cooling project’s 40-year life cycle,” says Louis Gosselin, Projects Director, UAE. SLGC’s success is linked directly to the talent and enthusiasm of its people. Like SNC‑Lavalin itself, the SLGC joint venture is a melting pot of top global talent. “We have a cross-cultural team of employees from many countries,” said Gosselin. “The level of collaboration and energy in this team is impressive to see in action.” The team is also enthusiastic about the future of district cooling in the region and beyond. They have their sights set on neighbouring nations such as Bahrain and Qatar, which will host the World Cup in 2022. There is plenty of demand for district cooling in Qatar as it makes plans to build a new stadium, related infrastructure and residential developments. “We’re even looking at opportunities in India,” adds Hany Abdelsayed, Projects & Proposals Manager. “And our district cooling expertise can also open the door to our clients for other SNC‑Lavalin offerings.” A string of close to 40 successful district cooling projects in the UAE 10 Mass Transit Spectrum Edition No. 1 | 2013 Calgary Mass Transit Extension Up and Running Big cities around the world have at least one thing in common: traffic jams on their streets and highways. Through its world-leading light rapid transit (LRT) expertise, SNC‑Lavalin is playing an important role in easing that congestion by getting people out of cars and onto commuter trains. T he SNC‑Lavalin Mass Transit Group recently added a new success story to its growing roster of public transit systems now in operation around the globe. The Calgary West Light Rapid Transit (LRT) Extension Project was completed on time and was ready for passenger service in late 2012. LRTs: Green by nature The Project, which was awarded in late 2009, is one of Calgary’s largest-ever infrastructure undertakings, its largest design-build contract and its first new LRT line in 20 years. It includes an eight-kilometre extension from downtown to the southwest part of the city, six passenger stations, nine traction-power substations, two Park’n’Rides and a major highway interchange. “Many Calgary road commuters have already switched to this new LRT service, cutting their trip downtown by more than half, and eliminating a considerable amount of greenhouse gas emissions from the atmosphere,” said Project Director, Dave Weatherby. “Beyond that, the project has acoustic walls to minimize noise pollution for adjacent residents, and a LEED-certification four-storey office building above one of the stations.” SNC‑Lavalin was chosen because of its extensive experience in urban public transport, including its recent involvement in Vancouver’s Canada Line. The company successfully completed that project a full three months ahead of schedule in 2009. SNC‑Lavalin is the only Canadian company to have singlehandedly undertaken a design, build, finance, operate and maintain mandate for a large mass transit system. Mass transit projects are, by their very nature, green initiatives, but the Calgary LRT team has incorporated extensive environmental considerations across the project to make it a true showcase for sustainability. The project’s stations were also designed using green principles. Thanks to the east-west alignment of all but one station, passengers are sheltered from wind and summer sunshine, but benefit from the warmth of winter sunshine. Meanwhile, southfacing windows are equipped with shades, which block highangle summer sun rays, but let in the lower angle winter sun. 11 Mass Transit Spectrum Edition No. 1 | 2013 The opening ceremony for the Calgary West LRT was held on December 8, 2012. Demand is strong, and getting stronger The time is right for this expansion in Calgary. The city’s population growth is expected to be more than double the Canadian national average over the next several decades. Calgary’s quickly expanding population also likes its mass transit. “The city routinely reports North America’s highest, or secondhighest, per-capita public-transit ridership levels, with very high off-peak usage rates too,” said Kevin Vokey, the project’s Trackwork Design Manager. The LRT expansion is particularly good news for residents, business owners and workers in the city’s southwest area, where the current population of 90,000 is expected to grow to 120,000 over the next 20 years. While the city’s southwest district has always been served by city buses, steep grades make wintertime bus travel challenging. With the new LRT expansion, however, downtown work and entertainment destinations will be much more accessible whatever the weather. “The new LRT extension will also help to rejuvenate the southwest,” says Blair Squire, Project Manager for the SNC‑Lavalin joint venture. “There will be a brand new high school at the terminal, and considerable residential and commercial development growth, to cite just two examples.” “Many Calgary road commuters have already switched to this new LRT service, cutting their trip downtown by more than half, and eliminating a considerable amount of greenhouse gas emissions from the atmosphere.” Dave Weatherby Project Director 12 Mass Transit Spectrum Edition No. 1 | 2013 Some members of the Calgary West LRT team took time out in 2011 to pose for a group photo. The power of teamwork Any project of this magnitude has more than its share of challenges. What distinguishes a great project from a merely good one, however, is how well the team is able to adapt and overcome them. The Calgary LRT team has been exemplary in this regard thanks to teamwork. “One of our major tasks was to assemble large teams from different corporate cultures,” says Weatherby. “It’s great to work with a team that is on the same page and fully committed to delivering a project that is absolutely world-class. That allowed us to overcome many obstacles that could have otherwise caused major issues for the project.” As examples, Weatherby cites the construction of the sole underground station in the new network, which required deep excavation under some challenging soil conditions. Mother Nature was also busy above ground, with two of the wettest summers and coldest winters on record. “We overcame these challenges, and many more, because of the excellent level of communication that existed within the entire team, including the client, SNC‑Lavalin staff and our local partners,” Weatherby said. With Calgary West now complete, work begins on new projects. SNC-Lavalin was awarded the Evergreen Line Rapid Transit project in Vancouver, a crucial extension of the existing Skytrain. In Ontario, the company won the Confederation Line, a major LRT project for the Canadian capital of Ottawa. No question about it: the SNC‑Lavalin Mass Transit Group is on the move. “We overcame these challenges, and many more, because of the excellent level of communication that existed within the entire team, including the client, SNC‑Lavalin staff and our local partners.” Dave Weatherby Project Director ▪▪ ▪▪ ▪▪ ▪▪ 13 Ethics Spectrum Edition No. 1 | 2013 Four Reasons Why SNC‑Lavalin’s New Code of Ethics Matters Over the past century, SNC‑Lavalin has built up its business on the quality of its work and its reputation. The company knows that its individual and collective actions may have a direct impact on its reputation. In 2012, SNC‑Lavalin launched a reinforced Code of Ethics and Business Conduct, in part to ensure global excellence. The new Code has many new features, including an anonymous third-party ethics hotline available on the company’s intranet and external website. It is also now available in 12 languages, and three separate Code documents have been streamlined into one. H ere are the top four reasons the new Code of Ethics matters (in no particular order), according to Bob Card, President and CEO; Réjean Goulet, Executive Vice-President and General Counsel; and Darleen Caron, Executive Vice-President, Global Human Resources. 1 to our employees Because it matters “Everyone wants to work for a company they can be proud of,” said Caron. “A company’s ethical standard is one of the top criteria potential employees will assess. It’s also a key driver of our current employees’ level of engagement. In our company-wide employee engagement survey, this is something we are very keen to measure, because when employees are engaged and proud, it leads to better results and a better work environment.” 2 to our clients Because it matters “Our clients are demanding that we have the highest possible standards, in many cases higher than laws in certain regions,” said Card. “They need to see proof, not only that we adhere to those standards, but that measures are in place to ensure them.” 3 it is the law Because “As SNC‑Lavalin continues to grow, it’s of the highest imperative that we adhere to all laws where we do business,” said Goulet. “We are competing with some of the world’s biggest firms on multi-billion dollar projects. Our reputation must be stellar because a small misstep could mean the difference between winning and losing an important contract.” 4 to our future Because it matters “It’s a matter of sustainability for the business,” said Card. “If you do not have a solid code of ethics, the business will not continue to succeed. The highest standards on this front are what allow us the social license to do what we do best.” Did you know? ▪▪ A violation of the Code may be reported via any of the following resources, and will be treated confidentially: an immediate supervisor; the Human Resources Vice-President for the business unit; corporate contacts from Global Human Resources, Finance, Legal Affairs and Internal Audit; and/or SNC‑Lavalin’s Ethics and Compliance Hotline: www. snclavalin.ethicspoint.com. ▪▪ The Code is available in 12 languages: English, French, Spanish, Portuguese, Russian, Romanian, Indonesian, Swedish, Norwegian, German, Polish and standard Arabic. ▪▪ Signing the Code upon hiring is mandatory, and renewing a commitment to it every year is a condition of employment. 14 Environmental Expertise Spectrum Edition No. 1 | 2013 Snc‑Lavalin Environment Leads the Way with Innovative Green Solutions SNC‑Lavalin Environment (SLE) is offering a new set of services that will help its clients remain where they want to be: at the forefront of environmental issues and regulations. Being proactive rather than reactive when it comes to green issues can make all the difference for clients—and for the planet. GHG verification auditing: transparent, reliable, responsible reporting In early 2012, the American National Standards Institute (ANSI) awarded SLE accreditation that allows the division to perform greenhouse gas (GHG) verifications in North America. SLE auditors may now enter client facilities to examine and affirm accurate gas emissions reports. Such GHG reporting and verification is now a regulatory requirement in many jurisdictions, and is seen as a precursor to further regulation. The accreditation process was spearheaded by SLE Senior Air Quality Specialist, Bryan McEwen. From May 2011 to May 2012, the project team steadily navigated the application process, before completing a Witness Audit of a limestone quarry in south-central British Columbia with the client and ANSI staff. “This was a challenging process,” explained Director and Lead Auditor Roger Ord, after the recent Witness Audit. “While we were looking over the client’s shoulder, ANSI was evaluating us. Overall, however, it was a rewarding and interesting process for my team to be involved in.” SLE’s GHG verification program is coordinated by Project Scientist John Lindner. ANSI awarded SLE accreditation In early 2012 With the new accreditation under its belt, SLE is now in an attractive position to win new business in the growing GHG services sector. The division can provide a wide range of carbon services, from supporting Carbon Capture and Sequestration (CCS) projects and building risk management systems, to performing pre-evaluations and audits. “This process has allowed us to build tool sets that increase our rigour, as well as our capacity to execute valuable and necessary services,” said Ord. “This accreditation solidifies SLE’s position as an expert in carbon management.” 15 Environmental Expertise Spectrum Edition No. 1 | 2013 SAM’s versatile, modular architecture allows for the surveillance of numerous factors. SAM: integrated, innovative, flexible SLE recently launched an innovative and highly specialized tool that effectively monitors environmental impacts at multiple sites. The Automated Monitoring System, known as SAM, is a combination of hardware and integrated, web-based software modules that together measure activity across a variety of environmental parameters. Developed over a period of three years, SAM improves upon SLE’s former noise monitoring system by increasing its capabilities and scope of services. Clients may select which modules they want to employ based on their specific needs and site specifications. SAM’s versatile, modular architecture allows for the surveillance of numerous factors. Currently, SAM offers modules for noise, vibrations, particulate matter, pollutants, traffic radars, weather, water level/flow rate and electric power. An additional module, capable of monitoring the pressure, slope, stress and displacement of landslides, is currently in development. Modules can be added or deleted from the list of services at the client’s discretion. SAM is linked via secure web servers to the client’s internal systems and bolstered by extensive security features. Motorized cameras measure activity levels on site. This data is then uploaded to generate analysis reports and displayed for the “What makes SAM so innovative is its capability to be as customized as the client requires.” Jacques Savard Director of Acoustics and Vibrations c lient in real time, allowing for the timely prevention of exceedances. Excessive activity or disturbances are reliably recorded with an alarms and notifications feature. “The client gets to see things as they are happening,” explained Jacques Savard, Director of Acoustics and Vibrations. “All notifications received can be used to prevent problems from developing or escalating, making operations considerably smoother for the client.” “What makes SAM so innovative is its capability to be as customized as the client requires,” he added. “The older technology allowed clients to monitor some of the same parameters, but different systems were needed for each environmental factor that was measured. The client benefits from the one-stop-shop nature of SAM, an all-inclusive, integrated and cost-effective system.” 16 Interview with the President Spectrum Edition No. 1 | 2013 Interview with Bob Card President and CEO, SNC‑Lavalin Meeting our Full Potential Since becoming President and CEO of SNC‑Lavalin on October 1, 2012, Bob Card has been meeting employees and learning about our many projects around the world. He is a top industry expert with close to 40 years of experience, but he readily admits that he has been amazed by the full extent of the company’s capabilities and global reach. Card reports that he sees fantastic potential in SNC‑Lavalin. The question, of course, is where and how he will seek to apply it. Spectrum recently met with Card to discuss the future of the company, and what he feels SNC‑Lavalin must do to reach its full potential in a global market that is more competitive than ever. Spectrum (S): You’ve identified our infrastructure concession investments (ICI) expertise and portfolio as one of our key strengths. Can you expand on why you feel so much of our potential lies in ICIs? Bob Card (BC): ICIs are great for many reasons. One is that they allow us to take part in really interesting, large-scale projects. The other, which is so valuable, is that these are projects where we are also the client. So people who work on ICIs are automatically trained to deliver what the client needs because they are thinking from the client’s perspective. That’s the mindset we should bring to every project, regardless of whether or not we have an ownership stake. If we are always placing ourselves in the client’s shoes, we will win more contracts and do a better job at exceeding their expectations. S: What other strengths have you noticed? BC: Well, we certainly have great employees, and we need to continue to find new ways to attract the best talent because that is our lifeblood as a company. That said, we don’t have any use at SNC‑Lavalin for somebody who is not on the right side of health & safety and compliance issues. It doesn’t matter how talented they are. So we are looking for talented people who also understand the importance of ethics and health & safety in business. These are the people who will help us grow the company and take it to new zeniths. S: You’ve spoken quite a bit about the importance of health & safety since your arrival. Health & safety goes deeper than statistics for you, doesn’t it? BC: To me, health & safety has to be a fundamental part of our ethos. We are not even close to done until health & safety becomes a religion for us. And I don’t agree that being highly focused on health & safety is expensive or will make us less efficient. I see absolutely no downside to good health & safety management. When you are health & safety smart on a project, you become leaner because you are not doing anything that endangers your people. So rather than slowing you down, planning and engineering a job to be as safe as possible makes you more efficient. S: We know that much of your experience is in the US market. What do you say to business development people who look at the US market as the Holy Grail? BC: There are many attractive markets, of which the US is one. But to really grow our share in that market, we need to be present there in a significant way. We are competing against firms with offices in every state and key city, so we must also have a solid footing to operate from. That’s something that we would probably need to acquire, but the good news is there are plenty of candidates, should we decide to do so. 17 Interview with the President Spectrum Edition No. 1 | 2013 “We certainly have great employees, and we need to continue to find new ways to attract the best talent because that is our lifeblood as a company” Bob Card President and CEO Bob Card was presented with a personalized Montreal Canadiens hockey jersey at the SNC-Lavalin Awards of Excellence in September 2012. S: There is talk about water and environment being the sectors of the future. Would you agree with that assessment? BC: Yes, with the addition that I feel that water and environment are already major sectors. What makes them special, however, is that they are evolving at great speed. So to really capture our share of business in those sectors we have to stay on top of developments and anticipate what’s coming next. For example, in the water sector there is currently a lot of combined sewer overflow work, but that was not really the case 15 years ago. There are now also more regional water issues, such as what the State of California is experiencing. So to capture more of those markets, you need to foresee what expertise is going to be required and where it will be needed. Then you have to mobilize and be prepared to respond. S: The theme of this issue is “Shaping the Future.” Do you see SNC‑Lavalin as having an influence on the future, whether environmentally, socially or economically? BC: Yes. Just think about what we do as a company. We do resource extraction and development to help strengthen economies, build major transportation and vital water projects and we perform e nvironmental studies to protect sensitive ecosystems. So we clearly have an important role to play in shaping the future and in benefiting populations worldwide. I think, however, that we could provide an even greater value to all our clients by thinking more about the larger context within which these projects get carried out. Our clients should want to hire us, in part, because we are thinking through strategic issues with them, and because we have a deep understanding of their market reality. By taking on that role, we will help our clients shape their projects in a way that benefits them and all their stakeholders in the long term. We have that know-how and expertise, and we should be more forward about offering it. 18 Human Resources Spectrum Edition No. 1 | 2013 Shaping Tomorrow’s Leaders: Putting Stock in Student Interns Christine Harries, Intern © Concordia University Christine Harries desperately wanted an internship at SNC‑Lavalin. After applying three times, her determination finally paid off when she earned a spot on the McGill University Health Centre (MUHC) Glen Campus project in Montreal. She demonstrated so much talent and drive that her supervisors at the MUHC threw increasingly challenging projects at her. Again and again, she proved herself, and by the end of the summer, she walked away with a $2,500 SNC‑Lavalin Award. “T he internship at SNC‑Lavalin was incredible,” said Harries. “It had always been a dream of mine to work for the company. It has amazing, huge projects and I wanted so badly to work on one. My main job was inspecting the reinforcing steel prior to concrete pouring on the Glen Campus site, but I went on to participate in the design of a steel structure and assist in the design of concrete slabs. I was lucky enough to work with three structural engineers who served as project managers, each responsible for their respective blocks: Patrick Bourgeois, Daniel Ménard and Fernando Leblanc-Carrera. They were all very supportive.” Harries is one in a long line of young people who have won SNC‑Lavalin Awards, which were presented in 2012 to students from Canada, the United States, Chile, France, Belgium, Brazil and Egypt. The winners are awarded $2,500 on top of the competitive student salaries all interns receive. In 2012 alone, there were 23 winners around the world. Since 2000, there have been a total of 169. A chance to stand out from the crowd The SNC‑Lavalin internship program focuses on “strengthening the supply of high-quality ambassadors in selected universities and future successors in engineering.” Its objective is threefold: to build relationships with top engineering students and universities; recruit top talent engineering students from the top universities; and develop our reputation. The internship program is clearly successful on all three fronts, and it easily proves its value, year after year—both to the company and to the students themselves. “SNC‑Lavalin’s internship program stands out from the crowd,” said Antonella Nizzola, Career Advisor at Concordia University. “I really appreciate that SNC‑Lavalin takes the time to reward students for their great work. It teaches them they are valued for what they do and makes the company a more desirable employer.” One recent SNC‑Lavalin Award winner who was hired by the company says her internship launched her engineering career. “I always had very high grades,” said Sarah Dépont, a Junior Engineer in the Transport, Infrastructure and Buildings (TIB) division, “but it was the internship that really gave me my chance to 19 Human Resources Spectrum Edition No. 1 | 2013 stand out. There are so many junior engineers looking for jobs that, in today’s market, unless you have an internship, you’re going to have a very hard time finding a job.” Dépont’s SNC‑Lavalin internship challenged her in a way school did not. Clearly, she proved herself. Today, at 24 years old, Dépont is working on designs for a highway in Haiti, a proj ect she takes tremendous pride in. “From my little office in Montreal, I’m building highways that will add value to so many people’s lives.” “My SNC‑Lavalin internship was invaluable,” added Harries, who is in the last year of her undergrad in Building Engineering at Concordia. “School teaches you a lot, but it’s when you apply it on the job site that it really sticks. You really have to ask questions, and be curious and willing to take on new challenges. You don’t get that chance in school. That’s one of the things I love about engineering: it’s not an individual success; it’s a team success.” We couldn’t have said it better ourselves. Richard Wendler “From my little office in Montreal, I’m building highways that will add value to so many people’s lives.” Sarah DÉPONT Junior Engineer Transport, Infrastructure and Buildings (TIB) Renaud Lafontaine Age: 24 Age: 22 University: Universidad de Chile University: Université Laval Internship: Layout and mechanical engineering at the SAG Mill Secondary, Tertiary and Pebble Crusher Upgrade Project for CODELCO’s Chuquicamata Copper Mine in Chile Internship: Two internships with the Building Structures team Supervisor: André Caron, Director, Infrastructure and Bridges Supervisor: Víctor Guaico Mechanical Engineering and Mechanical Discipline Lead “My internship at SNC‑Lavalin was an excellent experience. I had the opportunity to work with professionals in a variety of disciplines and learned many things, such as technical knowledge, teamwork and safety protocols.” “I had to make decisions on my own, and when I worked the night shift, I had to know to contact my supervisor at home if I felt something needed his attention. I did have to call him one time, and it was the right decision. I really enjoyed the relationships with my colleagues and the on-the-spot decisionmaking. After all those years studying, it was great to have the chance to apply what I had learned at school in a real, practical way.” HELP US BUILD A BETTER TOMORROW Printed in Canada, March 2013 The SNC-Lavalin Award offers you the chance to gain practical experience supervised by skilled professionals. Award winners will receive a competitive student salary during their four month internship, as well as a $2,500 scholarship upon completion of the work term.