October 2014 - AmCap Mortgage, LTD.

THE AMCAP CONNECTION
KEEPING YOU IN THE KNOW AS AN AMCAP INSIDER.
DOS & DON’TS FOR YOUR
HOME LOAN CUSTOMERS
CENTER
FRONT
OCTOBER 2014
As a mortgage professional, you’re well aware of the documentation needed and the financial stability
required during the underwriting process — but many first time homebuyers are not. Our customers
depend on us to guide them through securing their home loans. Share these helpful tips with your
clients to help them reach their closing dates quickly and incident-free.
DO
DON’T
• Do Stay Current On Existing Accounts
Like your mortgage and car payments, one 30-day
late notice will cost you.
• Don’t Apply for New Credit of Any Kind
If you do, that company will pull your credit report and
this can have an adverse effect on your credit score.
Likewise, don’t establish new lines of credit for furniture,
appliances, computers, etc.
• Do Continue to Use Your Credit as Normal
Red flags are raised easily with the credit scoring
system. If it appears that you are changing your
pattern, it will raise a red flag and your score could
go down.
• Don’t Pay Off Collections or Charge Offs
Generally, paying off old collections causes a drop in your
credit score. Refrain from making pay offs unless you are
specifically asked to in order to secure your new loan.
• Do Keep Your Originals
Update paystubs and bank statements if more than
30 days old prior to closing.
• Don’t Close Credit Card Accounts
If you close accounts, it can affect your ratio of debt to
available credit, which has a substantial impact on your
credit score.
• Do Provide Documentation for the Sale of Your
Current Home
We will need a copy of your sales contract and closing
statement (a.k.a. HUD I settlement statement) and
documentation of your proceeds.
• Don’t Make Any Adjustments or Transfer
Your Assets
Don’t change investments, close accounts, open new
accounts or substantially change your asset picture
without contacting us first.
• Do Contact Us If Your Employment or Marital
Status Changes
If you change employment, get a raise or have a leave
of absence, we need to know. If you get married,
notify us.
• Don’t Make Large Unexplainable Deposits into
Bank Accounts
Any non-payroll deposit will need to be explained and
documented for underwriting. Cash deposits cannot
be used.
• Do Contact Your Loan Officer with Any Questions
• Don’t Make Changes to Your Employment
Employment stability is a big factor in the underwriting
process. Quitting or changing jobs can endanger your
loan approval.
THE AMCAP SOCIAL SCENE
PAPER
PEN
The AmCap corporate office was all abuzz on October 16,
when over 100 AmCap employees and their guests gathered
for the New Brand Launch Party. Attendees enjoyed
food and drinks as they perused new marketing materials,
watched a live graffiti artist craft custom hats and mixed
& mingled.
A Letter From Our CEO
First and foremost, I’d like to thank all
of you who were able to attend our
“branding” launch party on October 16. For those of you
unable to attend, I’m sure you’ve heard about what a great
night it turned out. I’m sure you’ve also caught wind of the
release of the exciting information and marketing materials,
which will help all of us interact with our referral partners
and our ultimate consumers. Our internal marketing
manager, Noelle Hill, along with the really talented
individuals on the Design At Work team, did an excellent
job pulling the event together and is due a special thanks for
a job well done. If you’re interested in obtaining more
information about how to get the new materials,
please contact Noelle at [email protected].
Going along with the theme of our rebranding,
we’ll be changing our URL and domain names to
myamcap.com effective November 15. Our goal
at AmCap is to create a universal culture where every
employee feels part of the team, and I think this is another
big step in that direction. I understand many of you have
marketing material on-order with the amcap1.com URL
and domain names, but our IT Director, Mike Eichner, has
assured us that our current email and URLs will link to the
new site. If you have specific questions or concerns about
this change, please email [email protected].
On a different note, I’d like to be the first to formally
welcome the formation of our newest division based in
west Houston. As of October 15, TXL Mortgage has
officially merged with AmCap and Dale Couch has
been named our newest division president. Dale has
owned and operated TXL for well over 20 years and brings
with him an extremely deep and talented team of mortgage
professionals. I’m very excited about the synergy created
by the two companies combining forces. TXL specializes
in builder business and construction lending, bringing
us an “in-house” servicing department to complement
AmCap’s continued effort to retain more of our borrowers’
servicing rights. Two of Dale’s VP’s, Matt Brodd and David
Clements, will assist him in managing the division, as well
as assist AmCap corporate’s continuing evolution as an elite
mortgage company for years to come.
In closing, I’d like to note AmCap’s ongoing mission to
stay abreast of all state and federal regulations. We often
joke that a few years ago we were a mortgage company
that occasionally thought about compliance, and today we
are a compliance company that just happens to originate
loans. The truth is, most of the changes in our industry
have been for the best. AmCap has dedicated substantial
resources to stay ahead of the compliance curve, and I want
to assure you that these materials and legal opinions are at
your disposal. Should you have a compliance related
question, please don’t hesitate to contact the
AmCap compliance counsel Christopher Baker
at [email protected].
BOAST
BRAG
BRANCH HIGHLIGHT:
North Houston
Six years ago, the North
Houston Branch joined the
AmCap family with only two
files to our name. Since then,
our branch has grown in
volume every month we’ve
been part of the AmCap team,
and, this month, we will close
30 lead deals for the first time
in our history. Oh how times
have changed!
It’s been a strong year but winter is coming! Now is
when you really need to start networking and marketing.
As always, thanks so much for all you do.
P. Garrett Clayton
As the experts at building exclusive leads for all AmCap
locations, we have four Google-certified technicians on
our staff. We also recently earned Google Partner status,
which signifies our growing foothold in the marketplace.
Every day, we get a step closer to building a massive
internet presence for all AmCap branches.
PART OF
SOMETHING GREATER
On October 4, members of the AmCap family joined
with 25,000 other Houstonians to participate in the
annual Race for the Cure event. Together with our
community, we helped to raise more than $1 million
for breast cancer treatment.
One of the greatest aspects of being a part of
the AmCap company is being a true partner of a
family-oriented company that cares. Many banks may
say they care, but at AmCap, we truly do. At the North
Houston Branch, we’re proud to be that partner who
cares for our fellow members of the AmCap family.
If any other branches are interested in large margin
internet leads, we’d love to help!
LET THE NORTH HOUSTON BRANCH HELP
YOU TAKE THE LEAD
Jason Turner, Area Director/VP of Recruiting
281.860.2533 | thetexasmortgagepros.com
Every year, AmCap employees and their families pose in
front of the Downtown Houston trolley before the race.
KATHRYN LIMERICK
What is one thing most people
don’t know about you?
I’m a trained reflexologist
(think foot massage).
As AmCap’s regulatory officer, Kathy is the grease that
keeps the wheels turning. From managing state licensing
and registration to ensuring all outgoing marketing
materials are in compliance, Kathy plays an essential role
in the forward progression of our company, branches and
loan officers. Get to know the woman who keeps us up &
running in this month’s employee spotlight.
How are you involved in your
community?
Through church I’m involved in
a group working to establish a
community garden kitchen.
What do you enjoy most about working for AmCap?
Every day is different. A big part of my job involves
working with people when they first join the company,
so I get to hear the stories of past careers and optimistic
outlooks on the future now that they are part of the
AmCap family.
What is your favorite quote?
“Failure to plan is a plan for failure.”
What is one perfect pairing you cannot live
without?
Forgive & Forget — from the little stuff to the big,
we’d all be so much happier.
How do you spend your free time?
I need to do a better job figuring that out. My husband
Curtis and I just became “empty-nesters,” so our main
focus is on our jobs to pay those college tuition bills (which
cuts into free time considerably). Should I be embarrassed
if I answer this question by saying I just got a Netflix
streaming account?
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building strong relationships — both with our customers and
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home loans.
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LOANS BY UNIT
AmCap’s family tree keeps growing.
AmCap’s loans by unit have increased
exponentially year-over-year.
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AmCap employees work together as a team, creating a
seamless, streamlined lending process for customers.
8,200*
LICENSED LOCATIONS
Dress to Impress with AmCap by Your Side.
334
LICENSED LOAN OFFICERS
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As a loan originator with AmCap, you have access to a large
collection of resources to help you work more efficiently,
5,933
CURRENT EMPLOYEES
in turn maximizing profits.
8,200*
Available resources include:
• Encompass360 LOS with In-House LOS Support
LOANS BY UNIT IN 2014
• Common Sense Underwriting Approach
• Marketing Support Team
TOTAL VOLUME
FUNDED IN 2014
• Ginnie, Freddie and Fannie Approved
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• In-House Underwriting Portfolio Products
2,116
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Licensed States
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License Pending Approval
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www.amcap1.com is now www.myamcap.com! Don’t worry, you and your customers will simply be redirected to
myamcap.com should you try to visit the old URL.
&
Spirit
Soul
ABOVE
BEYOND
rus
There is no out of pocket for this service. Your insurnace will be billed.
Hope Tree Home Loans, a
division of AmCap, is going
above & beyond with their
efforts to raise breast cancer
awareness this month.
On October 28, they are
Breast Cancer Awareness Month
promoting breast cancer
prevention by hosting The
Rose Mobile Mammograms
at their Houston office. Employees and partners of
Hope Tree will have the opportunity to indulge in
their “Think Pink” happy hour — complete with hors
d’ouevres, refreshments, chair massages, jewelry
displays, and even personal defense demonstrations
— before receiving a free mammogram screening
(costs will be billed to your insurance provider).
Let’s hear it for the girls!
APPOINTMENT DAY
CHECKLIST
Clients will need to bring:
 A photo ID
 Insurance card
 Physicians Name
REMEMBER –
Mobile Mammography
Clients cannot…
 have any breast symptoms
or problems.
 be pregnant or breastfeeding.
 have had breast cancer in
the last 2 years.
 have had a mammogram
in the last 12 months.
And must be…
 35 years or older
You will need to register for your mammogram below:
https://www.sentinelanalytics.net/mms/.
Our company code is HTHL
Space is limited for this screening. Please make sure sign up soon
to ensure you get an appointment.
This is open to all employees, spouses, and industry partners. If
you have any question contact Michaela Schroeder 832-518-3035.
Or [email protected]
Join us for a “Think Pink” Happy Hour starting at 3pm!
Hors d’oeuvres, Refreshments & Frozen “Pink Ladies”
Chair messages, Jewelry, Personal Defense, and
Other vendors will be on hand your enjoyment.
Door Prizes!!
You are more than an employee, an agent, or a borrower. You are a Mom, a Sister, a Wife…
Please take advantage of this service!
Oh, What Fun!
As another successful year comes to a close, let’s come
together to celebrate the soul of our company — our
people — while enjoying the joyous spirit of the season.
Kick off the holiday season with live jams and
entertainment certain to leave you feeling merry
& bright.
SAVE THE DATE
AmCap Rhythm & Blues Holiday Party
Thursday, December 4 | 6 p.m. − 8 p.m.
Screening is open to all employees, spouses and
industry partners.
If you have any questions contact Michaela Schroeder:
832.518.3035 | [email protected]
Houston House of Blues
1204 Caroline Street | Houston, Texas 77002
&
TIPS
TRICKS
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AmCap. Create a personal profile and instantly gain access
to marketing resources, training materials and other tools
to simplify your day-to-day work life.
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9999 Bellaire Boulevard, Suite 700 | Houston, Texas 77036 | myamcap.com