BFA Florist - The British Florist Association
Transcription
BFA Florist - The British Florist Association
BFA for todays professional FLORIST florist ISSUE 1 £5.00 BFA FLORIST BFA for todays professional FLORIST florist ISSUE 1 £5.00 General Manager: Emma Higham Editor: Shirley Chisnall Sales: Gemma Winstanley Becky Hocken Production Manager: Sheila Helm Creative Design: Nikki Carter Contents 6 Passion for flowers delivers for Laura 9 British Flowers are big news 10 An insight into floral wedding trends BFA Florist is published by Euromedia Associates Ltd Rhone House, Canalside, Chorley PR6 0BU in association with 12 Helping to preserve Britain’s unique blooms 14 A new revolution in floral foam 18 Asters are a winner for unbeatable autumn colour 20 Expose your talent to a huge bridal market 21 Search for plants with health benefits 22 Royal seal of approval for enterprising business 26 Specialist importer ensures top quality 28 Exquisite chocolates and confectionery 29 Your Florist Window online 31 Focus on the British Florist Association Telephone: 01257 267677 Fax: 01257 267711 Editorial e-mail: [email protected] Advertising e-mail: [email protected] BFA Florist is published on behalf of the British Florist Association by Euromedia Associates. The views expressed in BFA Florist are not necessarily those of the British Florist Association or Euromedia Associates. Euromedia Associates have made every effort to ensure the content of BFA Florist is correct. However they cannot accept responsibility for errors or omissions that may occur in any advertisement, whether relating to wording, space, position or artwork. 36 World-wide search and a new concept 37 Professional florist insurance 40 A look at the marketing triangle 43 Keeping flowers alive 44 Specialist courses 48 Home-grown world skills winner 52 Company offers full package 53 Seasonal blooms and festive decorations 54 Cash and carry depot 60 Pre-Christmas analysis 61 Updating the Christmas market William Higham wholesale flowers T: 01942 862970 F: 01942 826971 www.williamhigham.co.uk 3 BFA FLORIST Welcome to the national magazine for the British Florist Association – BFA Florist – keeping florists inspired! Introducing the publisher’s general manager Emma Higham. Her family’s business, William Higham, has been supplying florists throughout the North West of England since the 1940s. In each issue BFA Florist will act as a catalyst bringing British growers, suppliers, wholesalers and florists together – focusing on the best seasonal flowers, most up to date products and quality supplies for florists. Our aim is to offer fresh ideas and inspiration, sharing success stories and showcasing award winning floral creations. Don’t hesitate to get in touch if you want to share your own news and ideas with BFA members through the magazine. We hope you enjoy your read! Flowers have played a huge part in this year’s sporting fixtures and royal events and 2012 has been a spectacularly busy year with the Queen’s Diamond Jubilee celebrations followed by the Olympic and Paralympic Games. As autumn colours now transform the scene BFA Florist has a great selection of new and original seasonal plants and products that will take us into Christmas. In regular articles Gill Hodgson of Flowers From the Farm, the national network of cut flowers growers, will interview growers all over the country – she begins with a brief look at how the not-for-profit organisation began. Special features in this issue include: • Laura Kuy Flowers – florist to Gordon Ramsay’s restaurants • Nurseryman and national collection holder Brian Ellis presents the aster novae-angliae – bursting with autumn colour for florists • Plant Heritage – the conservation charity gives us an insight into its work • And we’ve got the latest trends in wedding flowers from Francesca Cribb at Hitched.co.uk Message from the President Welcome to the brand new BFA Florist magazine What do you want from us? Over the coming months the BFA will be conducting a survey of what you want from us…yes of course more customers, more business, reduced business rates, reduced rents, an understanding bank manager who will actually lend to small businesses and not to mention less red tape, reduced insurance premiums, card processing charges and so on, plus, oh yes an extra couple of days holiday, in fact no, just a holiday would be nice. Now if I was a genie in a bottle and could come up with all of this for you, I would, I promise, unfortunately I’m not…however as president of your trade association I would like to know what we’re doing well, what we’re not doing so well and what we could do to help you and your business in the future. Please take time when our end of year survey comes out to tell us what you really want from us, indeed tell us what you really think of us, your feed back is important, in fact essential in helping us to help you. I can’t promise we can do everything you may wish for but we’ll try our best to help out. 4 The BFA are delighted that we are able to bring you a brand new colour magazine that will be delivered to your door bi-monthly. Yes six magazines through your letter box packed with ideas, news, tips, views and information all aimed at helping you, our members, stay one step ahead of the competition. With ever increasing competition on the high street, the BFA are determined to help our members best we can. It maybe through one of the many affinity schemes we offer or attending a BFA Local event or through this new magazine, whichever it is, we’re here to help. Now you’re a BFA member right? So you’ve got this new magazine, it’s yours and so long as you remain a member of the BFA you’ll get a copy every other month from us. It’s another member benefit of belonging to the independent trade association for florist – the BFA. However we’re sending this magazine to some additional non member florists at random so that you may take a look at the new magazine since the demise of the printed Florist & Wholesale Buyer (F&WB) magazine earlier this year. Take a look at the centre pages of this magazine to find out more about the BFA and what we offer...there’s a membership application form and we very much look forward to welcoming you as a new member to your trade association. Remember only BFA members will receive this new magazine six times a year - make sure you don’t miss out and join us today. I wish you all a very merry Christmas and a prosperous 2013. I hope it’s not just the sleigh bells that ring this Christmas but the cash registers too. Until the next issue take care and enjoy your new magazine. Kindest regards, Mark. Mark Ward President, BFA. BFA FLORIST Passion for flowers delivers for Laura Laura Kuy has always had a passion for flowers and started floristry at the age of just 13. Here she talks about starting a business during the recession and some of the clients she has picked up along the way – including supplying flowers to some of London’s top hotels and most iconic restaurants. For more information see website www.laurakuy.com Exceeding expectations has always been a priority for Laura Kuy and her business specialises in bespoke flower arrangements for weddings, hotels, contracts and special events 6 BFA FLORIST Laura is thrilled that her hard work and dedication has led to Laura Kuy Flowers being appointed as Gordon Ramsay’s florist for his London restaurants including his Michelin star restaurant on Hospital Road – Chelsea, Michelin Star Petrus, Gordon Ramsay at Claridges, Maze, Foxtrot Oscar, York & Albany and head office At the age of 18, I was lucky enough to work with some prestigious West End florists such as Moyses Stevens’ signature store on Sloane Street and managing their concessions within Harrods and Peter Jones. It was from here that I had the opportunity to work for, and join, Jane Packer flowers, both in her London and New York offices. I would definitely say working alongside Jane gave me some invaluable experience – especially learning how to walk into a room and inspire people with flowers. After spending four or five years working at Jane Packer, I decided to start freelancing where I worked for companies such as Paula Pryke and Robbie Honey and designing for Marks and Spencer, where I was offered a product development role. It was after a year or so that one day I suddenly thought: ‘I can do this on my own’. It has always been a life-long ambition of mine to set up my own company and perhaps have a shop as well. So in 2008, mid-recession, I literally got my last pay cheque from M&S, bought a few bags and some tissue and the next week started making bouquets. To begin with, I didn’t even drive and was getting trains here and there, which was tricky at times. Four years on, after a lot of determination, motivation and sheer hard work, I have secured four hotel contracts in the West End – which are fabulous to work with. I have carried on consulting with M&S, supplying flowers to all their press and product launches. We have also worked with Sainsbury’s, Topshop and Wallis fashion, Bodyshop UK to name just a few. So far, 2012 has been an interesting year working in London with both the Queen’s Jubilee and London Olympics. We acquired 7 BFA FLORIST some new clients off the back of the Olympics – global brand Visa card and Sportsmark – simply through them seeing our designs in Chancery Court Hotel, one of our contracts. I must say, getting around central London throughout that time made it incredibly difficult for us as a business! In June, I was halfway up a ladder while tying ivy for Laurent Perrier champagne at the Taste of London event when I had a brief chat with the events manager from the Gordon Ramsay Group. This led onto us picking up the contract to supply all of his nine London locations with fresh flowers weekly – our first big restaurant contract. So far, this has been an enjoyable contract to work on and great working with the Gordon Ramsay team. It is definitely challenging managing nine restaurants’ flowers, you have to be very punctual and make sure flowers are delivered, replaced and checked at the right time of day and not during dinner or lunch service. We work towards a high standard of maintenance therefore we make sure we check the flowers at least three or four times a week. We also get regular requests for events across the different locations, whether it be private dining, birthdays or any special event. This has definitely boosted the value of the contract considerably. 8 Stunning contemporary floral displays by Laura Kuy BFA FLORIST British flowers are big news Flowers From The Farm – the national network of cut flower growers – brings growers and florists together All pictures taken by Gill Hodgson, Flowers From The Farm of her own flowers More and more customers are taking an interest in the provenance of their flowers and trying to buy locally grown blooms. This can cause a headache for the florist who, like the customer, has seen pictures of seasonal country flowers in magazines but has no idea where to source them. An organisation formed in 2011 hopes to have the answer and put florists and growers in touch with each other. Flowers From The Farm was set up by Yorkshire farmer Gill Hodgson and her daughter Peggy, and has evolved into the national network of cut flower growers with more than 100 members and more joining every day. A search on their online map will locate local growers who can be contacted directly from the site. More features will be added to the site over the winter months and it is hoped to have a searchable database of varieties available in the near future. “Growers large and small have joined the network,” said Gill. “We are a not-for-profit organisation and all money goes to promote British flowers. We want to bring growers and florists together so that both may come to learn about the other and thus put a more personal stamp on the product. We are working with the BFA to foster new links and to introduce ways in which British flowers and British florists can make a great team.” Articles from Flowers From The Farm will appear regularly in BFA Florist magazine to keep florists up to date with what’s happening in the field. They will feature interviews with growers from all over the country and photos of the most sought-after blooms. For more information see website www.flowersfromthefarm.co.uk 9 BFA FLORIST An insight into floral wedding trends By Francesca Cribb, site editor of hitched.co.uk Flowers have become part of every day life, and we are influenced by the annual Chelsea Flower Show, celebrity weddings, floral print clothing and glamorous department store displays when it comes to decorating our homes florally. Apart from the bride, wedding flowers are one of the most visually attractive parts of a wedding and a bride is never seen without a beautiful bouquet. Captured beautifully by wedding photographers and admired by guests, the flowers at a wedding will help influence the trend and style of the day while decorating the wedding ceremony and reception with fragrant beauty. Hitched.co.uk features a wedding inspiration gallery of more than 1,700 inspirational floral images which has been compiled by numerous wedding florist and current real brides on the site. With brides being more careful with their budgets nowadays, we are seeing couples become more creative wherever they can when it comes to the big day. We have recently seen brides making their own wedding bouquets from silk flowers, or even buying bunches of flowers from their local supermarket in order to create their own floral arrangements on the morning of the wedding. Button bouquets have also become popular recently, with brides putting their craft skills to the test. Vintage themes have been increasingly popular over the past few years. Having the florist add a vintage brooch to the stem of the bridal bouquet, or simply adding strings of pearls to the insides of vases creates a gorgeous and very unusual vintage twist to wedding floral arrangements. In terms of the style of bridal bouquet, the teardrop bouquet seems to have come back in to fashion, possibly having been influenced by the wedding of Prince William and Kate Middleton back in April 2011. Bouquets with long stems and incorporating a lot of green foliage have also become popular over the past 12 months. 10 British brides are becoming more creative when it comes to wearing flowers in their hair. I believe we are seeing a huge trend for festival and outdoor wedding themes for 2013. Floral hair styles or featuring fresh flowers on a simple wedding cake could increase in popularity next year. Lastly, we are seeing a huge trend in floral hearts being featured in the wedding industry. Having a heart wreath displayed on the door of the church, in the garden pointing people in the direction of a marquee, or on the front door of a newlywed couple’s home as they return from their honeymoon are all beautiful ideas that we hope to see more of in the future. BFA FLORIST 11 BFA FLORIST Helping to preserve Britain’s unique blooms Changing fashions and new trends can pose an ever-increasing threat to cultivated plants and flowers that have long become old favourites. If no one is keeping these plants in cultivation for the next generation many of the flowers taken for granted as our British staples will disappear out of nurseries and gardens forever. BFA Florist magazine takes a look at what one plant conservation charity, Plant Heritage, is doing to help save rare and threatened cultivars and keep in cultivation much loved British flowering plants. Lathyrus - A genus of the sweet pea family, Lathyrus odoratus ‘Spencer Mixture’ is an old variety of sweet pea with excellent colour and fragrance, great for cut flowers Set up in the late 1970s as the National Council for the Conservation of Plants and Gardens – NCCPG – Plant Heritage has now become the world’s leading plant conservation charity, bringing together the talents of botanists, horticulturalists, conservationists and dedicated amateurs and professionals alike to encourage the conservation of cultivated plants in the British Isles. One of the charity’s objectives is to educate on garden plant conservation. Nationally and locally Plant Heritage tackles this through a stunning range of displays it puts on show at Chelsea, Hampton Court Palace Flower Show, Shrewsbury and Tatton, to name but a few. At the centre of the organisation, and one of the core activities in 12 Agapanthus - An increasingly popular plant, agapanthus (African lily) are summer-flowering perennial plants, grown for their showy flowers the charity’s work, is its National Plant Collection Scheme whereby individuals, or organisations, undertake to document, develop and preserve a comprehensive collection of one group of plants in trust for the future. Currently the charity oversees 625 National Plant Collections covering genera from Abelia to Zephyranthes and can be found all over the country in locations as diverse as two Royal Households, famous gardens, castles, botanical gardens and zoos to garden centres, allotments and private back gardens. Three years ago Plant Heritage set up a ground-breaking research project known as the Threatened Plants Project to identify all known cultivars in British horticulture since 1987 and calculate which have become rare and threatened. Initial results show how vital the work of the charity is in highlighting those plants that need practical action to save and maintain their place in British horticulture. To join Plant Heritage and take part in many regional events, hear talks by the experts, enjoy garden visits, practical workshops and have the opportunity to discover a host of rare and unusual plants contact the national office of Plant Heritage, telephone 01483 447540 or e-mail [email protected]; see website www.plantheritage.com or follow the organisation on facebook www.facebook.com/OurPlantHeritage and blog:plantheritage.wordpress. com. BFA FLORIST The National Collection Holders whose images are featured: Agapanthus Mr and Mrs Hickman, Riseholme, 54 Greenside Lane, Hoyland, Nr Barnsley, Yorkshire, S74 9PZ. Tel: 01226 744466, [email protected] Dianthus (Malmaison) Mr J Marshall, Hullwood Barn, Bolton Lane, Shelley, Ipswich, Suffolk, IP7 5RE. Tel: 01473 822400, [email protected] Dahlia Mr M I Mann, Winchester Growers Ltd, Varfell Farm, Long Rock, Penzance, Cornwall, TR20 8AQ. Tel: 01736 711271, [email protected] Passiflora Lavandula Dr S Charlesworth, Downderry Nursery, Pillar Box Lane, Hadlow, Tonbridge, Kent, TN11 9SW. Tel: 01732 810081, [email protected] Passiflora cvs. Miss J Lindsay, 109 Clevedon Road, Tickenham, Somerset, BS21 6RE. Tel: 0781 2134849, tynings. [email protected] Lupinus Dianthus Lathyrus Mr R Parsons, Primrose Cottage, Clayton Lane, Bracklesham Bay, Chichester, West Sussex, P020 8JQ. Tel: 01243 673770, [email protected] Lupinus (Westcountry lupin cvs.) (P) Mrs S Conibear, Westcountry Nurseries, Donkey Meadow, Woolsery, Bideford, Devon, EX39 5QH, [email protected] Dahlia Lavendula 13 BFA FLORIST A new revolution in floral foam from Chrysal BFA Florist magazine caught up with Chrysal ahead of BFA’s Fleurex 2012 to find out more about their latest product launch which Chrysal believe represents a significant breakthrough for the floristry industry. Chrysal is well known as a global leader in premium flower care products. To date these have mostly focused on the care of cut flowers covering the total supply chain from field to vase, with uniquely created solutions to enhance the performance and longevity of cut flowers; whether it is their fail safe Chrysal Professional 2 for waste saving or their vase life extending consumer sticks, the flower industry have relied on Chrysal to deliver quality solutions. 10 day test After 10 days the blooms in the bouquet standing in Chrysal foam look much fresher than the bouquet in a leading brand of foam Leading brand foam Day 10 2012 has been a year of high activity for the business with the launch of three new products in September – Arrive Alive, Transporter 10 and Easy Dip. Their latest launch is sure to mark the year as a golden one. Chrysal is delighted to be heralding the unveiling of their Elite floral foam wet bricks to wholesalers nationwide and is using Fleurex to mark the official launch. While Chrysal has been developing improved formulations and products within their Chrysal flower care and more recently plant care range, the plan to diversify into floral foam has been bubbling in the background for several years. Andrew Hey, the general manager at Chrysal UK, said: “This is hugely exciting for us launching into a new product sector. We’ve been acknowledged for many years as the leaders in flower care treatments, so it would only seem natural for us to ensure that if flowers are to be arranged in a medium of floral foam rather than simply in water, that we’d want to ensure that we can supply the very best foam for them. “We’ve worked closely with a partner on this project to develop a specially formulated foam and we are proud to announce the launch of a 14 Chrysal Floral Foam Elite Day 10 floral foam we believe to be best in the market.” Floral foam is a fundamental product used universally day in day out by florists around the world, however, increasingly Chrysal has received feedback from florists who weren’t altogether happy with the qualities of some products available in the market and felt that improvements could be made. A special formulated foam has been created and Chrysal is proud to be launching this on the UK market. Rigorous tests have been carried out versus the leading brand and results have been dramatic, with increased vase life, or rather “foam life” especially with sensitive flowers such as roses. A key feature of the new Chrysal Elite Foam is its soaking and absorbency strength, retaining moisture for longer than other available brands and thus continuing to provide flowers with a water source for longer. Chrysal’s UK marketing manager Anne Bricklebank said: “It’s not only flower performance that we’re interested in. From our research it became patently obvious that we also need to focus on the feel, texture and structure of the foam. We’ve received feedback that some other foam brands break up quite quickly and are crumbly.” “In addition we did receive feedback that one of the most widely used brands did dry out rather quickly so it was these qualities that were focused upon during the development of Chrysal Elite foam. Meeting the demands of the end user to achieve superior performance was a key consideration during our product development stage. Initial reactions from our test group of florists have been extremely positive and we’re looking forward to giving more UK florists a greater choice of floral foam. We have already got guaranteed countrywide distribution of Chrysal Elite foam with a whole range of launch promotions planned in the coming months, so watch this space.” Andrew concluded: “There has already been considerable excitement and tremendous uptake from the trade. We’re delighted it’s being received so well. As more florists get to use the product, we’re confident that they are going to be delighted with the fantastic results.” To receive a free sample box of the new Chrysal Floral Foam Elite e-mail [email protected] or telephone 0113 3074050. BFA FLORIST Asters are a winner for unbeatable autumn colour Much needed autumn colour: Brian Ellis has more than 50 varieties of asters in the national collection of aster novae-angliae at Avondale Nursery near Coventry 18 BFA FLORIST With three national collections to look after, Brian Ellis is passionate about flowers and he is keen to encourage more people to share his appreciation for the aster novae angliae – a parent of the michelmas daisy. He said: “Asters make great blooms for florists because they are available in a good range of rich, deep colours including blues, reds, pinks, violet and white. Although there is no yellow Novae Angliae. “They are also available when it’s a job to get fresh colours at the end of the year because many other flowers have finished.” The weather has been tough this year for many growers but asters love damp conditions so it has been ‘absolutely brilliant’ for the collection at Avondale Nursery and Garden at Baginton, Coventry. Brian said: ” It just couldn’t have been better. Last year’s flowers were a foot shorter than they are this year. The wet weather has also pushed everything together this summer. Those varieties which normally flower first have been a bit later and met up with the late flowering ones – so we’ve had a stunning display with all the different varieties in bloom together.” As well as being a tough, longlived perennial offering much needed autumn colour for floral designers, asters are very attractive to butterflies. There are more than 50 varieties in the national collection on show in the long border display garden. Brian said: “We’ve had a whole side of flowers in the garden covered in butterflies. Asters also have very big stems but need no tying up.” Brian and his wife Stephanie were artists and have come into flowers from a more unusual route. Brian has now been a nurseryman for 16 years and Avondale is open from March until September. It is the national collection holder for three plant families, the aster novae-angliae, the anemone nemorosa – a native wood anemone – and sanguisorba – which has catkin like flowers in white, pink or rich maroon. Unusually everything is labelled. Brian said: “Often I find nothing is labelled but everything in the garden here is labelled. We call it the library. Visitors can easily make a note of their favourite plants.” Next year Brian said the national collections group are holding an anniversary event which he hopes will help to raise even more awareness about the aster in 2013. For more information on the collections and visiting the garden see website www.avondalenursery.co.uk All photos Avondale Nursery 19 BFA FLORIST More specialist outlets cater for increasingly discerning shoppers A study of the UK’s independent shops by Simply Business has revealed that traditional cafes, pubs and takeaways on the high street are gradually being replaced by more specialist and boutique outlets. More health food shops, tea rooms, arts and crafts stores, wine bars and old fashioned sweet shops are opening up, while florists have dropped four places since the first league table in 2009. The business insurance provider analysed more than 30,000 independent retail outlets it insures across the UK, revealing that the proportion of pubs is down by 20 per cent in the last year, cafes by 11 per cent, sandwich bars by 16 per cent and takeaways down by three per cent. Faring better, wine bars are up 13 per cent, tea rooms nine per cent, traditional sweet shops 15 per cent and health food shops increased by 42 per cent. Local butchers and bakeries have also seen a revival, rising 21 and 17 per cent respectively, suggesting shoppers are happy to go to specialist outlets rather than supermarkets for certain purchases – which could be good news for traders like florists as a specialist outlet – if they are able to attract the more discerning customer. Jason Stockwood, the chief executive at Simply Business, said: “It is encouraging to see that the high street is adapting to the new retail landscape, where savvy shoppers have numerous alternatives including online, out of town shopping malls and supermarkets. “Our findings show that independent retailers are increasingly looking to specialise or offer something different to alternative outlets, tempting shoppers with a more quirky, unique experience.” 20 Expose your talent to a huge bridal market Around 270,000 weddings take place in the UK every year. This means that most brides will search for a wedding venue to hold their reception, a wedding photographer to capture the day, a beautiful wedding dress and, of course, a wedding florist to help decorate this once in a life time event. To ensure that your business is right in front of a huge potential wedding market, hitched.co.uk, one of the UK’s leading wedding websites, has come up with their top five ideas on how to help increase your exposure online. ❶ Google changes the way it ranks websites from time to time, so be sure to stay on top of the changes being made. Associate your brands with other trusted florists or businesses in your local area and suggest linking back to one another in order to keep your Google ranking high. ❷ Keep your website up to date. ❸ Brides love a special offer and with the recent recession it is no secret that wedding planning couples are being careful when it comes to their wedding budget. A special offer featuring a discount code, value for money or something exclusive should tempt couples eager to save money your way. ❹ Show off your talent. If you have images of your recent work then make sure that this is exposed on your website or any advertising or listing that you have online. Brides-to-be want to see what you can do, so do not be afraid to display your beautiful creations. ❺ Accept recognition. If you have thank you cards or testimonials that you have been given in the past then why not share the good news with others? Couples planning a wedding area always keen to read past experiences from newlyweds, so be sure to post your reviews and testimonials online in order to capture their attention. With technology changing so fast at the moment it is essential that you keep your website current and up to date. It is thought that people browsing the internet give a new website that they come across just a couple of seconds before deciding whether they like it or not. Make sure brides stay on your website by having it look great. If your business is not already listed on hitched.co.uk then it is possible to join the website for a 30 day free trial. You can call the team at hitched on 0844 8800011 to set up your listing or follow the instructions given in the online suppliers directory. Hitched. co.uk receives more than a million visits a month from wedding planning couples so get up to date and register your business. BFA FLORIST Search for plants with health benefits Throughout history plants have been used for their medicinal properties and a new study has looked to pinpoint the groups of plants most likely to be beneficial to health. The study – the first of its kind – has produced some surprising results. By recording more than 1,500 medicinal plants in three continents, the researchers from the University of Reading, The Royal Botanic Gardens, Kew and Imperial College London have created a family tree of plant species for each area, demonstrating how medicinal plants relate to each other. They then combined the trees to create a ‘super’ family tree representing 20,000 species to reveal which medicinal plants from different areas were related. Not only did the researchers find examples of closely related plants being used as medicines in different parts of the world, they also discovered they were being used to treat the same ailments. Furthermore, they found that many modern day drugs come from these groups of closely related plants. As plant populations are hit by changing land use, climate change and over exploitation, identifying the species most likely to contribute to future health needs could be significant. Dr Julie Hawkins, from the School of Biological Sciences at the University of Reading, said: “Our super tree will help companies involved in bioprospecting narrow their search for plants with medicinal properties which could lead to new disease fighting drugs. “It’s incredibly exciting to think that communities around the world that weren’t in contact with each other have sampled related plants and are using them to treat the same things.” Phylogenies reveal predictive power of traditional medicine in bioprospecting – was funded by a John Spedan Lewis Fellowship and is published in PNAS (Proceedings of the National Academy of Sciences) Taste of autumn is a must at Wisley Photo: RHS RHS Chelsea Flower Show 2012 Best in Show winner Cleve West returns to Wisley for this year’s RHS Taste of Autumn Festival to talk about his remarkable year. Also at the event ‘Grow Your Own’ advice promises to be in abundance with an array of food stalls and cookery demonstrations Pseudowintera colorata Phormium sp Pseudowintera colorata, a plant species used medicinally in New Zealand. Pseudowintera species are used traditionally by Mãori people to treat skin conditions, respiratory problems, and to help heal wounds. Photography courtesy of Steven Wagstaff, Manaaki Whenua Landcare Research, Lincoln, New Zealand The medicinal New Zealand flax (Phormium sp.). Phormium species are used traditionally by Mãori people, who call them harakeke and wharariki, to treat a wide range of conditions, including skin, respiratory and gastro-intestinal problems. Photography courtesy of Andrew Clarke, University of Warwick, United Kingdom to inspire. The Taste of Autumn Festival runs from 17 to 21 October. Pippa Greenwood, James Wong and Cleve West will all be giving advice and talking about their new projects, and ‘The Big Chef’ Peter Osborne will be back, cooking up seasonal delights for adults and children in the kitchen. There will be around 40 food stalls selling everything from sticky buns to nuts, sausages and fiery cordials. Apple tastings will also be on offer where it is possible to try some fantastic cultivars that have all been grown in Wisley’s own orchard. Grow Your Own guru and BBC Radio 4 Gardeners’ Question Time regular Pippa Greenwood will be on hand on Friday 19, Saturday 20 and Sunday 21 October talking about ‘Veg Growing Made Easy and Fun’ as well as signing her new book The Gardener’s Calendar. Botanist, gardener, broadcaster and natural remedies expert James Wong will be talking, tasting and book signing on Wednesday 17 and Thursday 18 October with his new book, James Wong’s Homegrown Revolution. From edible daisies that ‘electrocute’ taste buds to an exotic pepper tree that will shrug off the most arctic winter, this book reveals the huge array of experimental crops that can grow in the UK. Cleve West will be at the show on Saturday 20 October. ‘The Big Chef’ Peter Osborne is back, cooking up a treat in our kitchen. Not only will he create seasonal recipes to inspire cooks but visitors can get to try them too. This year on Saturday 20 and Sunday 21 he is also inviting children to learn all how to cook. RHS Grow Your Own is supported by Mr Fothergill’s. 21 BFA FLORIST Best of British iflorist members receive Royal seal of approval David and Chrissy Price outside the gates of Buckingham Palace Receiving the Queens Award for Enterprise: David Price with the co-founder of iflorist.co.uk Steven Harris and the Lord Lieutenant of Lancashire. 22 The husband and wife team behind a successful relay network have enjoyed a very special year – beginning with an invitation to meet the Queen and present her with an iflorist bouquet. David and Christine Price, cofounder and creative director of online relay floristry service iflorist. co.uk, have had a very Royal year. Not only were they among the guests at The Queen’s Garden Party at Buckingham Palace in May, after being honoured with a prestigious ‘Queen’s Award,’ but they also had the chance to present Her Majesty with a regional, historical-themed posy when she visited their hometown of Burnley as part of her Diamond Jubilee celebrations. Receiving the prestigious Queen’s Award for International Trade has been icing on the cake for what has been an extremely successful year for BFA FLORIST The iflorist team at the awards ceremony - a very British affair - afternoon tea on a steam train the relay company. With a network of more than 1,700 local florists, each of whom are able to connect to upwards of 10,000 overseas florists, fundamental to their success is the close working relationship between their network of florists. As reiterated by the Lieutenant of Lancashire Lord Shuttleworth, who presented the coveted award to them aboard the East Lancashire steam railway: “This award is not only for the directors and shareholders of the company but is for each and every florist that is a member of iflorist.” As a business with traditional values of quality and service, in an online 24/7 world their success has been achieved by a keen focus on developing the very best floral designs with building a strong network of florists who they know and trust. Founded in 2006 by David Price and Steven Harris, iflorist is part of Colonial Gifts Limited, which operates both iflorist.co.uk and ihampers.co.uk in the UK, as well as floristry and gift websites in 20 countries. Managing Director David Price said: “It was great honour to be chosen as an attendee of the Diamond Jubilee celebrations at Buckingham Palace. Enjoying high tea in the gardens of the Palace was thoroughly enjoyable day and a once in a lifetime experience for both Chrissy and myself. “Being privileged guests of the Queen’s Garden Party was the start of our Jubilee celebrations, with other highlights including presenting the Queen with a unique posy on a recent Royal visit which was themed around Burnley’s historical Weaver’s Triangle. Additionally, we created a limited edition Jubilee-themed bouquet, designed in conjunction with Laurence Llewelyn-Bowen, which has been well received by customers and press alike.” iflorist began six years ago, partnering with local florists the world over, and in just three years has seen its export business grow a staggering 200%, with overseas trade now accounting for 40% of the company’s revenue. With websites in 10 languages and six currencies, technology and local understanding in each country is seen as the key to the company’s success. In what could complete a special year for the company, iflorist has been shortlisted for Small e-Retailer of the Year, International e-Retailer of the Year and Best e-Retailer Delivery at the eCommerce Awards for Excellence 2012 and the Innovation and Technology and Export categories in the Telegraph Business Awards 2012. 23 BFA FLORIST Wholesaler to the florist trade based in Blackburn, Lancashire. We operate a cash and carry for trade members only. Being a new business, customer satisfaction is everything to us for now and the years to come. We want to hear from the florists and the experts of the trade directly in regards to what they would like. • Artificial Flowers • Baskets • Floral Sundries • Gift Box Sets • Gift Packing • Ribbons • Vases • Wholesale Candles We want to help you so you can help us! First Floor 8 Mill Lane, Blackburn, Lancashire, BB2 2AA Tel: 01254 693002 www.meenasfloristsupplies.co.uk 24 BFA FLORIST Beautiful Bouquets of Baby Clothes Cleverly Handcrfted from UK made Baby Clothes Low Minimum Order - Online Ordering All Seasons Flowers importers and distributors Suppliers of the freshest flowers and foliage to the wholesale and floristry trade - Colombian Flowers - Israeli Flowers and Foliage - Thai Orchids Tel 0208 561 2552 email [email protected] facebook.com/allseasonsflowers Twitter @allseasonsflowe 25 BFA FLORIST Specialist importer ensures top quality and competitive prices J&E Page is a specialist importer and distributor of the highest quality flowers to the independent floristry sector. With roots dating back to the mid 19th century, J&E Page has the heritage, experience and contacts to ensure it can source, import and deliver spectacular, long-lasting blooms from trusted colleague producers. The extensive range of premium quality, competitively priced flowers includes Colombian carnations, garden roses, anastasia, 26 chrysanthemums, alstroemeria, asters, gypsophilia, hydrangeas, hypericum, liatris, limonium, solidago, statice , spray roses, tropicals and foliages to name but a few. The knowledgeable sales team at J&E Page can offer advice and support, backed up by leading edge technology to ensure a service that is flexible, fast and delivers consistent quality. With their own specialist quality control, import handling and nationwide delivery network flowers reach their customers in perfect condition for re-sale. At J&E Page flowers are in their blood. The business cares where they come from; how they are grown; how much they will delight customers. That is why they visit their producer partners across the world to ensure the quality of their production, share knowledge of the UK market and discover what is new and exciting in their part of the world. Activities are governed by loyalty to BFA FLORIST customers and growers and provision of a first class service. J&E Page remains true to these core values while engaging the challenges of the 21st century marketplace. The website offers fast and reliable information with regular special offers, news updates, varieties and option for variety comparisons. For more details telephone 01981 240 990, e-mail [email protected], website www.jepage.com. Fantastic brands at great prices with a customer service second to none Contact us now for fixed price options and our biggest ever selection of top quality flowers for christmas Suppliers of Natural biodegradable petal confetti The petals are delphinium larkspur, cornflower and bougainvillea. They are hand picked and dried using all that nature provides. Nothing is added, and nothing is taken away, they are a true representation of a biodegradable confetti in its most natural state. If you would like to stock or supply our natural confetti product we offer competitive trade prices 01884 841561 [email protected] www.bespoke-confetti.co.uk 27 BFA FLORIST Exquisite chocolates and confectionery Florists looking for a product that fits beautifully with flowers might consider adding chocolates and confectionery to help bolster sales. Quality chocolate and confectionery is a great way to increase a customer spend organically. One of the best ways to really stand out from the crowd is to offer a point of difference from competitors. House of Sarunds is the foremost supplier of both pre-packed and loose chocolates to the specialist sector in the UK offering an extensive range of both British and continental handmade and hand finished chocolates, as well as many great selling pre-packed items. Sarunds believe they cannot be rivalled on price, quality or their selection and offer a full advisory and support services including in-store setup, training and equipment recommendations, free of charge. See what the House of Sarunds of Blandford Forum, Dorset, can do to help ‘grow’ businesses today. To request a brochure or for further information telephone 01258 450200, e-mail [email protected], www.sarunds.co.uk. we sell beautiful artificial flowers for the trade trade & bulk so all our flowers are sold in boxes of 24 We offer wholesale silk and artificial flowers to the UK market, at competitive prices. Our aim is to supply fashionable, quality and cost effective flowers to UK trade. View our extensive ranges of trade artificial flowers online today. T: 01706 825064 E: [email protected] W: www.pozy.co.uk 28 BFA FLORIST Your Florist Window online The first Florist Window client was launched in December 2009 with their first sale on Christmas Eve. Since then Florist Window have made many enhancements to the software ensuring all their clients’ websites keep up with today’s design and development standards. Their software will not go stale as software development is a key part of their day to day operating plan. Not only do they understand how to deploy low cost florist solutions quickly and easily, they also know how to get them found by customers. www.floristapp.co.uk is the only iPhone and Android app available in the UK that anyone can download for free to find a local florist; the app feature all Florist Window clients as premier listings. They also have their own directory called www.onlyflorists.co.uk and dedicated search engine just for florists, www.floristsearch.co.uk. Many florists have praised Florist Window. Penelope Flowers (www. penelopeflowers.co.uk) said: “Our new website with online ordering is bringing us a lot more business, especially from Canada and the USA. We are also experiencing many customers looking at our website first, then phoning an order through. “The initial set up was very straightforward and quick – you do not need to be an IT ‘geek’ to do it.” Townend Florist (www. townendflorist.co.uk) said: “Amazing isn’t it when you find someone who knows what they are talking about. Tim got me up and running within two weeks and I haven’t looked back. He is trustworthy, knowledgeable and prompt. Thanks to Tim my business has a new lease of life. Can’t recommend enough.” Flowers by Arrangement (www. swanseaflorist.co.uk) said: “I spoke to Tim for a while on the phone and learnt more in the first 30 minutes than I had with my old provider after 18 months. After I transferred – which was simple – my online sales changed virtually overnight.” For more information see the website www.floristwindow.com or telephone 0800 169 3266. 29 FOCAL POINT BFA FLORIST | for todays professional florist The British Florist Association is the only national, independent trade association for professional florists. Established over fifty years ago we aim to serve the needs of our members. This new magazine is yet a further benefit of membership for our members; BFA Florist is for todays professional florist. All members will receive a complimentary copy six times a year. Now you may have received this magazine and you’re not a member, that’s because we wanted to get the new magazine out to as many florists as possible following the demise of the Florist & Wholesale Buyer (F&WB) printed magazine earlier this year. So we’ve chosen around a thousand non-member florists at random to receive a copy for free this month only, we hope you like it. Within this section of the magazine are the four pages, known as Focal Point which is dedicated to BFA events. We’ve included details of the BFA and membership benefits which hundreds and hundreds of florists avail themselves of day in, day out to help benefit their business. If you wish to continue to receive BFA Florist magazine for free every other month packed with ideas, techniques, news and views then the only way to do so is to join the BFA today by using the membership application form. We very much look forward to welcoming you as a member. BFA Local Fancy a FREE inspirational evening of floristry? Share a bite to eat and chat with fellow florists? It’s got to be a BFA Local meeting! BFA Local meetings have been designed to create local networking opportunities for the industry. Floristry Demonstrations by a Chrysal Demonstrator, business seminars, and a chance to chat and socialise over drinks, and a light buffet-style meal. Meetings are held at Country Basket warehouses and FWTA Wholesalers which is your chance to have a look around, especially if you’ve never visited before. Don’t be shy - come along! The Floristry Demonstrations at the BFA Local Meetings are sponsored by Country Baskets & Chrysal UK and offer practical designs & tips aimed at retail that are bound to sell in your own shop. Discounts and special promotions on sundries will be on offer during the evening. Food and refreshments will be provided. Dates for 2012/13 have now been announced: Date DayAreaVenue 14th October 2012 Sunday South West (Central) Bristol 7th November 2012 Wednesday London Covent Garden 22nd November 2012 Thursday South West Cornwall 14th November 2012 Wednesday North East Leeds 25th November 2012 Sunday South Central High Wycombe 5th December Wednesday Scotland Glasgow 16th January 2013 Wednesday South Portsmouth 20th January 2013 Sunday South East Ashford, Kent 30th January 2013 Wednesday North West Manchester 3rd February 2013 Sunday North Gateshead 24th February 2013 Sunday Greater London Stanwell 27th February 2013 Wednesday Central Birmingham 3rd March 2013 Sunday Ireland t.b.c. Kathy Van De Velde said of the Leeds event at Country Baskets: It was a pleasant evening, and came away with a boost of inspiration. It was also good to circulate and rekindle our industry links catching up with friends we have not seen for a while……..something to appreciate is our share of enthusiasm and to work closely together to support, survive and grow stronger in today’s economic climate. BFA Local is sponsored by: BFAMG01 BFA FLORIST World-wide search Readers of BFA Florist Magazine can claim 10 free stems when they order 50 roses or more for delivery before 31 December 2012 and quote BFA3. It is an exciting time for Shropshirebased rose breeder, David Austin Roses. For a long time the company has been an established name in the world of gardening but in recent years they have also been making a big name for themselves in the cut flower industry. Few florists by now will not have heard of the company’s groundbreaking breeding programme. Available year-round, David Austin’s roses have taken their place at the very top end of the luxury market, alongside other classic cottage garden flowers such as peonies and hydrangeas. Insiders at the company say that demand has taken off in Britain and around the world. Following interest on social media sites such as Pinterest and prestigious placements including the use of ‘Darcey’ on the Queen’s barge for the Diamond Jubilee Pageant, David Austin’s cut roses are increasingly becoming the ‘go-to’ roses for weddings and A new concept in florist gift cards The Flower Card Company was started in 2002 by two sisters, florist Debbie Scott and Caroline Crawford, an artist. Debbie was unable to find any quality cards to complement her work so she and Caroline decided to combine their skills. Creating contemporary images, Caroline worked on painting a new range of enclosure cards for florists with the emphasis on producing 36 a quality product. The Flower Card Company has grown over the years into one of the country’s leading suppliers of florist gift cards with every design printed from an original piece of artwork designed and painted inhouse. The company now has more than 200 card designs and they are always looking for ways to improve the company – customers’ ideas and comments are taken very seriously Caroline says: “I often create designs based on what customers have asked for. Since Debbie moved to Canada we have changed a few aspects and enlarged the range of small folding card designs. New large gift cards and a range of life celebration cards have been added to the funeral range. “We realised there was a need for cards that add that personal touch to a special event and we have had a great response and very positive feedback from our customers. Since Debbie emigrated to Canada she has started a North American branch of the company.” Caroline now runs the company with her husband Harry. Cards come with and without text and the following available: • Folding cards – £3.40 per pack of 50 cards • Large gift cards – £2.80 for 5 of the same card individually cello wrapped with its own envelope • Small funeral cards – £2.70 for 50 cards 91 x 64mm flat • Large funeral cards – £1.90 for 25 128 x 91mm flat • Clear acrylic card stands – £40 each • Cello sleeves to fit large funeral cards – £7.50 per 500 • Cello sleeves to fit small funeral cards – £7.50 per 500 Florists can give feedback when ordering on line at www.flowercardco.com. BFA FLORIST events. To oversee the company’s rapid expansion, they have recently appointed industry veteran Eleanor Clevenger, who is currently circumnavigating the globe visiting farms and shows, taking a fresh look at logistics and marketing. Her enthusiasm for the brand is infectious, “The potential for expansion is huge,” she says. “To try to meet the astonishing year-long demand, we already have farms in Kenya, South America, Japan, Australia, New Zealand and America. Our newest varieties, ‘Darcey’, ‘Keira’ and ‘Kate’, have vase lives of at least eight days – significantly longer than our earlier releases – so florists can now stock them in store. “At the moment we’re assessing some fabulous new varieties, including what I hope will become the first yellow in our collection – I just can’t wait to introduce these to florists”. For more information, contact David Austin Roses on 01902 376 302. Professional florist insurance FloriGuard – the home of florist insurance – can provide insurance cover for freelance florists, event florists, wedding florists and floral designers underwritten by Aviva Insurance. This flexible policy allows florists to select the exact requirements for their small enterprise and tailor it to individual needs and budget. Commercial vehicle / van insurance for florist delivery vehicles is available underwritten by Ageas Insurance, formerly Fortis. With competitive premiums and cover that can include protected no claims bonus, various driver options and flexible excesses. Competitive home insurance with FloriGuard is underwritten by RSA. www.flowercardco.com This policy offers blanket cover for buildings of £500,000 and contents of £50,000 all at very competitive premiums and only a £50 standard excess available to florists and floristry employees. Discover more about the benefits of being a member of the BFA and how FloriGuard has teamed up with the BFA to provide members with exclusive discounts off of their insurance policy. BFA FloriGuard Insurance is available to all BFA members. For more information telephone 0845 313 9871 to talk to the dedicate florist insurance team or see the website www.floriguard.com Exclusive Insurance for Professional Florists Printed in the U.K from original paintings • Created for that extra special finishing touch • Small Florist Gift Cards • New designs available • Christmas and new additions to the Funeral Range of life celebration cards • Card stands, cello sleeves and envelopes also available Visit our website at: wwwflowercardco.com or call/email for a brochure [email protected] Tel: 0118 9540813 When you have been developing insurance policies for specific professions and trades like us for over 25 years it becomes second nature to be the expert in that field. Bridge Insurance Brokers Ltd was established in 1970 and is rated as one of the leading independent Brokers in the UK. Having an enviable reputation for technical expertise, service excellence and integrity, we are committed to professional standards and are authorised and regulated by the Financial Services Authority, Firm reference number 308815. This can be checked on the FSA website at www.fsa.gov.uk/register. 3 Florist Shop Insurance 3 Freelance Florist Insurance 3 Florist Van Insurance 3 Florist Home Insurance Call Us On 0845 British Florist Association Endorsed 313 9871 To Talk To The Dedicate Florist Insurance Team www.floriguard.com 37 Festive Fever week 26 Novemb Festive Fever NEW PRODUCT Chrysal Floral Foam ELITE x 20 wet brick Introductory offer ONLY £6 per box (max 5 boxes) Be the first to try this new premium brand foam See page 14 for more information Fleur Vital (1000) £10.00 per box Leafshine (600ml & 25% extra free) 2 cans for £5 Only £2.50 each Festive Fever Only 65p each Jumbo Castle Vases Green, Black, Hot pink, Ivory £19.50 for 30 Participating T: 01772 333000 www.perterhsmith.com [email protected] ber to 1 December Festive Fever 10” Plastic Base Wreath Ring £15.60 for 12 Only £1.30 each 12” Plastic Base Wreath Ring £19.20 for 12 Only £1.60 each Spray Paint Buy 6 assorted colours for only £21.00 Only £6.95 each Only £3.50 each Mum/Dads (box of 2) £13.90 Additional offers available at individual wholesalers g members Britannia Direct Limited 0845 500 1190 [email protected] www.britanniadirect.org.uk T: 02392 635800 www.vanflora.co.uk [email protected] T: 01923 264463 www.janeadams.co.uk [email protected] T: 0141 552 1281 www.jamestaylorflowers.com [email protected] BFA FLORIST A look at the marketing triangle By Marianne Cowdery With the theme of the marketing seminars at the recent Fluerex being ‘Making A Fresh Start’ I thought I would go back to basics for this months article and look at the three elements of the marketing triangle. This triangle is fundamental to making sure your marketing works and you don’t waste valuable resources, in the form of time and money. So let’s take a look at the three elements: First is the right market: this is the WHO – who are my customers, who do I want my customers to be? Once you know what your customers look like, which includes factors such as where they live, their age, their sex, maybe where they work, you will be able to be more accurate with the other two elements of the marketing triangle. So let’s take an example that you may be able to relate to. I recently worked with a florist business and I asked where most of her business came from, who were her customers. Over 50 FREE* Ready To Print** Promotions To Use In Your Florist Business * Just pay £2.97 for the first two months P&P ** Simply insert your business details Do you know what to do but don’t have time to sit and write the promotions? Do you want to grow your florist business but don’t know where to start when it comes to marketing? Do you stare at a blank screen and not know where to begin? Help is here... for the last 6 years I have helped florists just like you to grow their business. Every month you will receive masses of promotions Ready To Print in MS Word format as well as marketing “Know How” to help your market your florist business. To grab your 50 FREE* promotions without any further obligation simply visit www.redvelvetropeclub.co.uk/membership t: 0845 094 3907 w: www.worldwidefloristmarketing.co.uk e: [email protected] 40 She said they were everyone, from office workers to old ladies. For one month she then made a note after every sale of the type of person who had purchased and what they had purchased. We also looked at her annual sales for commercial, bridal and funeral business. It turned out that bridal and commercial made up over half of her turnover and that the majority of her retail turnover was office workers ordering deliveries or picking bouquets up. Yes she did have old ladies, workmen and ladies that lunch popping in, but this was not the majority of her business. So this then leads on to the message. Now she knows who are customers are she knows what to say to them and in what tone and language. She can also be specific about where she advertises; this is the media element of the triangle. Getting more bridal and commercial business has now become a focus using bridal fairs and bridal publications, as well as setting up a bridal blog and a pinterest page. Using direct mail and LinkedIn she can target commercial business. She is now approaching the businesses where most of her office worker retail clients come from to set up special preferential deals for their workers and is advertising her website to these customers to try and get more impulse purchase. Her offerings can also be more targeted to the price point and the types of designs this audience like. It doesn’t mean she won’t still get the little old ladies in, but she can now direct her marketing effort and spend on getting more of her ideal customers who keep Marianne Cowdery has more than 20 years’ experience marketing leading consumer brands and working with national retailers. In 1999 she launched a specialist retail floral gift business, followed by an import and wholesale business which she successfully grew and sold. In this time she learnt how to market smarter with small budgets but getting big results. Today she helps florists and gift retailers all over the world get more customers, make more profits and gain more freedom in their business; see website www.worldwidefloristmarketing.co.uk. BFA FLORIST Whilst always having a good selection of seasonal flowers available, J Waitson Flowers Ltd are always seeking to offer new flowers and something different sourced not only from the best growers in Holland but from around the world. There is always a stunning selection of oriental lilies and specialist roses, including the biggest range of Ecuadorian roses in Europe and during the season the biggest and best display of Peony and Hydrangea. One specialist service is providing lily and other flowers open and ready to use. Orders really need to be placed for this service to avoid disappointment on short notice availability. Delivery can be arranged in the London area and details are available on request. Tel: 07738943903 / 07940471386 [email protected] www.jwaitsonflowers.co.uk 42 BFA FLORIST Easy Dip® – hydrating stimulator from Chrysal Hydration and flower condition are important throughout the floral chain, with maximum uptake through the flowers’ vascular system being key. Chrysal Easy Dip is a pre-conditioner helping open stems to their maximum before flowers are conditioned with Chrysal Professional 2. Simply dip the re-cut stems into the Easy Dip for a couple of seconds before placing into a container of Chrysal conditioner. Easy Dip does not serve the purpose of hydrator, but eases the route of the conditioner through the flowers’ vascular system supporting maximum freshness throughout the entire floral chain thus allowing longer enjoyment of the flowers. Easy Dip comes in litre bottles and should be available from wholesalers nationwide. For further details contact Chrysal on 0113 3074050 or e-mail [email protected]. ® Arrive Alive by Chrysal keeping flowers fresh and beautiful Chrysal, always at the forefront in flowercare are yet again bringing a revolutionary new product to the UK market. Arrive Alive by Chrysal, is a patented horticultural foam-wrap which gives maximum hydration for flowers in display and transit, maintaining freshness and quality. Arrive Alive keeps flowers fresh without the need for a bucket or vase of solution and is therefore extremely convenient and user friendly. As soon as flowers are taken out of water their stem ends will begin to seal up as quickly as within 20 minutes, preventing essential water travelling up the stems. No matter how often Chrysal pass on good care advice to customers, including ‘don’t forget to cut a couple of centimetres from the stems before placing in a vase with your flower food’, these essential steps are often missed out. Applying an Arrive Alive means that stems are never without water from the point they are wrapped to being unwrapped at their final destination. Arrive Alive will keep flowers fresh and beautiful. Of course Chrysal do not expect flowers to be kept in Arrive Alive for overly long periods, but they can remain happily wrapped for up to three days as the foam can absorb up to 140ml of Chrysal solution. Arrive Alive is made of ingenious foam and developed by US company MAC Technologies, who are working together with Chrysal on this project. Arrive Alive will absorb and release water far more effectively and efficiently than cotton wool, paper, tissue and allows flowers to be transported on their side without the risk of water spillage / leakage. It is a simple five step process: after securing with the first elastic band, soak the stems and foam in a solution of Chrysal Professional 2 for just 10 seconds, until bubbles stop appearing on the surface of the container (the same solution you use to condition your flowers and which comes out of your Dosing Unit). Then it is time to place into the flower bag and secure with the second rubber band making sure it is fastened above the foam so as to prevent leakage. The product is available in cartons of 50 Arrive Alive from Chrysal stockists nationwide. For further information or free samples, e-mail [email protected], telephone 0113 3074050 or see the website www.chrysal.co.uk. Arrive Alive is easy to use and designer Dennis van Wonderen can be seen using the product by visiting the Chrysal youtube channel by searching ‘Chrysal Flower Care’ or by scanning this QR code: 43 BFA FLORIST Essential skills courses for adult learners Westminster Adult Education Service, (WAES), is one of the largest adult colleges of its kind in the UK, offering floral design courses from beginner stage to Level 2 Certificate. Positioned in the heart of Westminster, teaching methods for the courses are tailored specifically towards adult learners. From formal floral theories such as colour, line and texture techniques through to in-depth skills development for table arrangements and hand tied bouquets, WAES courses are designed to be perfect for those looking to gain insight and experience or are looking to develop their career prospects. WAES industryprofessional tutors also include enterprising techniques in classes including costing, quality, fault checking and how to work safely – all essential skills for the budding florist. Enrolment for floristry at Westminster Adult Education Service takes place twice a year; check the website for course availability www.waes.ac.uk or call 020 7297 7297. 44 College launches online degree Myerscough College is launching a part-time online study version of its popular foundation degree in commercial floral design. The launch coincides with the college’s silver jubilee year of floristry teaching and is an ideal course for florists and designers looking to develop their knowledge and skills. There is no requirement to attend college as part of the programme. Students learn floral design theory, follow practical demonstrations, create practical pieces and receive detailed feedback on their work – just as they would in any traditional class. Students can keep in touch with fellow class-mates – and follow lectures and tutorials – using ‘Myerscough Bloom’, the college’s unique web-based learning environment. Applications are now invited from Training to help businesses to flourish prospective students for the course starting in September 2013. Detailed course factsheets and information about the new higher education part-time study loans are available from the college website at website www.myerscough.ac.uk. Jane Benefield, floristry tutor at Warwickshire College understands the benefits to employers that training at college brings. She said: “I came into floristry as a mature student and came to college for one day a week. Through college I became really interested in competition work and worked for an employer who encouraged me to take part. “Through this I won Interflora Florist of the Year, which gained a lot of publicity and business for my employer.” “Being at college taught me the basics but it also encouraged me to be creative and I was able to try new and different techniques without worrying about the risk to my employer.” Warwickshire College prides itself in offers fantastic training areas, with award-winning tutors who are at the forefront of modern, creative floristry design. Many of the expert tutors still work in the industry and bring their creative flair to the classroom. The beautiful surroundings at the college’s Moreton Morrell centre also offer students the chance to pick natural and home-grown products for their creations. For more information www.warwickshire.ac.uk. BFA FLORIST 45 BFA FLORIST College’s home-grown world skills winner Eoin Irving-Knowles with his winning entry Langside College floristry student, Eoin Irving-Knowles scooped gold at the 2010 national WorldSkills UK competition at the Royal Horticultural Society, Malvern Autumn Show. WorldSkills UK is a framework of regional and national skills competitions delivered each year across the UK for young people and adults. The competition aims to showcase excellence and help lift standards of training and performance to promote world class skills. Eoin showcased his skills by making a bridal bouquet with a matching button-hole, a top table arrangement and a textured cushion. The final test was a ‘mystery item’ – which was an arrangement using materials unseen before the competition. Eoin said: “I honestly did not think for one minute I would win gold as there were so many competitors on the day. Doing the competition was great, as I not only met people that represent the best of the Floristry profession but I also enjoyed the competitive atmosphere.” Eoin qualified for the World Skills UK Floristry Finals after winning the Scottish regional heat at Intermediate level which was held in May 2010 at the Langside College Rutherglen Campus. Eoin began the Beginners’ Floristry course at Langside College in 2008 before progressing onto the full-time City & Guilds Level 2 course. He has gained experience in the trade by working for a local florist, which has further broadened his experience producing modern and traditional wedding flowers, as well as a wide selection of floral styles and designs. Eoin said: “The support and help from my lecturer, Julie Lindsay, was Langside College Glasgow Offers a range of floristry courses - There’s bound to be one to suit you! • City & Guilds level 1 (for beginners) • City & Guilds level 2 Diploma • City & Guilds level 3 Award For more information visit www.langside.ac.uk Email [email protected] Phone student services on 0141 272 3636 We are a City & Guilds Approved Centre and a member of the British Florist Association Ltd. 48 BFA FLORIST Tel: 07816563356 e:[email protected] www.academyoffloristry.co.uk just fantastic as she gave me some extra tuition when possible and always encouraged me. I am very grateful to her for all she has done in helping me to believe in myself and to obtain the Gold in Floristry at the WorldSkills UK competition.” Langside College provides excellent facilities for its floristry students and is extremely proud of the Rutherglen Campus, which is located in splendid landscaped gardens. The college offers a wide range of courses at Rutherglen Campus including floristry, horticulture, green-keeping and construction skills at various levels. For further information on the courses available www.langside.ac.uk or call student services on telephone 0141 272 3636. We are an accredited City&Guilds centre, running professional floristry courses at levels, 2, 3, and 4 the Higher Diploma in floristry, with also fun recreational courses for all abilities. We offer local florists, flower arrangers, clients wishing to change careers, or anyone with just a keen interest in flowers, courses that you will enjoy, help you to be more creative, improve your skills and knowledge, make your business more successful and profitable, to gain a City&Guilds qualification, at times of the day and days of the week most suitable to you. Academy of Floristry Unit 2 Dominion Centre, Elliott Rd, Bournemouth, Dorset, BH11 8JR 49 BFA FLORIST Floristry Training One-to-One Pack In-Shop Training Designer Workshop Gift Vouchers 0141 942 2163 [email protected] www.scottishschooloffloristry.co.uk 50 BFA FLORIST 51 BFA FLORIST Well established company offers the full package No order is too big, or too small 52 Since opening for business in August 2009 Wolverhampton Flowers wholesale, trade and cash and carry business has become firmly established as a company that demands the best possible quality, service and price. Always looking to make improvements the business operates from a fully refurbished warehouse and over the last few years a new computer system has been introduced to make invoicing quicker and more efficient. The company imports flowers from all over the world. With fresh flowers leaving Aalsmeer Holland five days a week and three deliveries a week from Colombia, Ecuador, Israel as well as locally grown flowers the business can offer the full package. The sundries department boasts all the big names like Smithers Oasis, Val Spicer, Pokon Chrysal and many more. Wolverhampton Flowers aims to offer fantastic prices on wet foam, cello, aqua boxes and a full range of foam bases including the full Val Spicer Design collection. Advice and support for fresh flowers is readily available from the experienced staff. From deciding what the latest flower trends are to supplying exotic blooms or special orders for weddings, funerals or large events Wolverhampton Flowers is all about consistency. Consistent with stock, quality and service – always on the ball, ready for the BFA FLORIST Seasonal blooms and festive decorations next order. In both flower and sundries the company is constantly on the look out for the next big thing working to achieve this with regular trips to the Dutch Flower Auctions and sundries suppliers’ showrooms. Wolverhampton Flowers, in Wolverhampton, West Midlands is open to the trade which includes florists, street traders, wedding planners, garages and hotels. No order too big or too small. For more details on the products, new ranges and offers as they happen see www.wolverhamptonflowers.co.uk. Wholesale flower company Boomerang Flowers Limited is a friendly, family run business with more than 25 years’ industry experience and knowledge. Most flowers from Holland, Columbia and Italy are available daily, however, flowers can be ordered especially to meet individual requirements. Boomerang specialise in seasonal English flowers including Sweet peas, Bella Donnas, Peonies, Lisianthus, Alstromeria and Black iris – which can be great for a classic English wedding. Throughout the year the business stocks a selection of wickerwork, animal planters, decorative metal garden items, ornaments and wedding accessories. During the festive Christmas season Boomerang concentrates on quality blue pine wreaths and garlands. hand made holly rings and a large choice of artificial wreaths, decorations and ornaments. Based in New Covent Garden Flower Market, near Vauxhall in London, it is open for customers to visit from Monday to Friday and some Saturdays. Deliveries can be arranged and if it is more convenient collections can also be made from Orpington in Kent. For more information see www.boomerangflowers.co.uk or contact Jeff Edwards on 07875 654 253, 0207 498 3578; e-mail sales@ boomerangflowers.co.uk for enquiries or orders. Fresh Flower offers 5 times a week Email:[email protected] www.wolverhamptonflowers.co.uk 53 BFA FLORIST First cash and carry depot for Glasgow FleuraMetz has certainly been keeping busy this year increasing the number of flying Dutchman servicing Ireland, as well as opening new cash and carry facilities in New York City, Montréal, Dublin and two in France. FleuraMetz has also opened its first cash and carry depot in the UK. The new depot is conveniently located in the centre of the flower market in Glasgow. From the modern 4137 square feet facility – with its fleet of delivery vans – FleuraMetz can supply all of Scotland on a same day basis. Headed by a veteran in the flower trade for 25 years, Scott Allen is excited to utilize the strength of FleuraMetz to the benefit of Scottish florists everywhere. He said: “Until now florists were only able to buy from FleuraMetz on the direct internet system twice a week. With the new cash and carry florists can buy little and often and expect the same great flowers at the same great price.” Getting the unit operational – in less than 90 days – proved to be quite a challenge involving working deep into the night to transform the premises for their new use and the FleuraMetz team literally put the finishing touches on the morning of the opening. At the grand opening the customers and team members joined in the celebrations and Scott added to the occasion by playing a few popular tunes on his bag pipes. For more information and to order flowers contact Scott on 078.0135.3673, or e-mail [email protected]. 54 BFA FLORIST GBR Wholesale flowers, plants and sundries Harbourflora Ltd is a specialist importer of fresh-cut flowers and pot plants. Our team of traders have almost 150 years experience which, when coupled to the strength of our export partners worldwide, combines to make a formidable partnership. T: 01268 570925 E: [email protected] www.harbourflora.com 56 Allied to this wealth of experience is our commitment to our clients. We buy flowers daily and deliver throughout Essex, Suffolk and East London six days a week. Flowers Wholesale suppliers to retail trade throughout the North West, delivering quality 6 days a week Tel: 0161 230 6860 Fax: 0161 230 6966 Email:[email protected] www.gbrflowers.co.uk BFA FLORIST M arilliam Flowers has over the past eight years blossomed into the North’s leading top quality wholesaler. Our reputation is for the very finest cut flowers with good old fashioned reliability and value to match. This last year has been an exciting one for us as it has seen us link with a large Dutch wholesaler which enables us to offer vast quantities of ultra fresh stock and to pass on bulk order deals. Much of the stock has the benefit of coming direct from one of our many preferred growers thus ensuring the very freshest flowers and a speedy supply chain. This year has also seen the opening of our state of the art website. The website is worked on and is evolving 24/7 so always improving and never boring with many daily offers. It is a window into our current stock of fresh flowers, foliages and sundries. We must mention two particular lines that we stock the “Nigel Vase and the Core basket”, we have our own source of supply for these and are extremely competitive. Which means more profit for your relay lines !!!! • Nigel vase £11.70 for a box of 6 • Basket £2.89 each or £2.71 for 24 Units 1-5 Wholesale Market , Red Doles Lane, Off Leeds Road, Huddersfield. HD2 1YF Tel: 01484 353035 Fax: 01484 353039 www.marilliamflowers.com Email: [email protected] Our web shop also opens a link to the largest sundries supplier in Holland. You will be amazed by the thousands of different and exciting lines which can be with you in as little as 48 hours. Your imagination will be sure to run wild. But not everything at Marilliam is new. We kept all the old good bits. Matthew and his team have more years in the flower industry than they would care to remember and no amount of investment can buy what they have, knowledge dedication and genuine caring. If you want an easier and better option why not give us try. William Higham S . Robert Allen Ltd We are wholesalers of fresh cut flowers, we provide florists and floral designers most varied wholesale fresh quality cut flowers at the new covent garden flower market in London. So call us today & speak to one of our salesmen John, Ken, Paul or Trevor. Stand N1, Flower Market, New Covent Garden, London, SW8 5NG Tel: 020 7720 9432 Fax: 020 7627 8029 Email: [email protected] Boomerang Flowers Ltd Wholesale flowers Family owned wholesale flower company based in Covent Garden Flower Market Servicing the needs of florists throughout the North West of England since the1940’s Specialising in the supply of top quality seasonal flowers from English growers with a regular delivery of fresh flowers from Holland, Colombia and other suppliers from all around the world. spray n Flowers so good, dried o b s l b i a r t y always s s a er r you’ll ry p c s feath s s r d bea flowe s e l come back n d bo b can i ied r r d s er Covent Garden Flower Market als t feath s y s r Stand B4, London, SW8 5BH n c pi ads e b les d n Wholesale: Contact Jeff on a c rs flowe T: 01942 826970 F: 01942 826971 E: [email protected] 07875 654 253 or email [email protected] www.williamhigham.co.uk 57 BFA FLORIST We are a young company with fresh views about supplying you with the best products in the most convenient way From our base right in the middle of the UK in Coventry we are providing our services to an ever expending customer base with customers nationwide. With over 2000 fresh products in stock every day we provide our customers with a wide selection of Flowers and Plants. Special to the Q flowers web shop is our ‘growers-plaza’ where you can order directly from selected growers. Buying fresher couldn’t be easier and with daily special offers you’re saving money every time. For more information or to get in touch please visit: www.qflowers.biz here you will find your Demo login code. F&H Flowers UK Ltd 50-52 Block B, The wholesale fruit & veg market, Edge Lane, Liverpool, L13 2EJ Birmingham Flowers and Plants Ltd Internet sales with a personal touch Birmingham Flowers and Plants Ltd are one of the largest importers of fresh flowers and plants from Europe. We also now import large qtys of Glass and Christmas wreaths from China and have recently expanded into Florist Sundries and have a large stock of all core items available. We specialise in Wedding and Funeral Orders and have a dedicated team for all your requirements. Our special offer for the next 6 months is on Nigella Vases ( subject to availability) @ £1.75 each. We offer deliveries in the West Midlands area and take orders either by email, telephone or fax. You can also order from our newly developed webshop. Make us your One Stop Shop for all your floristry requirements. 39-40 Wholesale Market Precinct, Pershore St, Bham, B5 6UN T: 0121 666 6623 F: 0121 666 6050 E: [email protected] Alagar Ltd Wholesale suppliers of cut flowers Specialists in cut flowers from Holland • England • Columbia Delivering to MERSEYSIDE T: 0151 254 2254 F: 0151 252 2166 E: [email protected] Wholesale Florists A firm favourite with event companies, party organisers, designer florists and freelancers, Alagar stock an inspiring range of flowers from Britain and around the world. Always a source of top quality materials, Bobby Armitt and Tony of Alagar are able to track down varieties to order at any time of the year. Alagar have a same day delivery service to clients in Central London, and are part of the Flower Market Delivered, which offers next day delivery by courier throughout the UK. Unit N9/10, New Covent Garden, Flower Market, London, SW8 5NA Tel: 020 7498 0170 - Email: [email protected] 58 BFA FLORIST Wholesalers of Fresh Cut Flowers, Plants and Sundries Specialising in the import and wholesale supply of fresh cut flowers, foliage, plants and sundries. We have been trading for seventeen years and we have built our business with the help of a team of dedicated people committed to meeting the needs of our customers by supplying top quality products and by delivering a consistent and reliable personal service. Opening times: Monday until Friday 3am until 2 Saturday 3am until 10 Sunday 9 until 12 M28 2LA UNIT 4 • Holloway Drive • Wardley Ind Estate • Worsley • Manchester Tel: 01617281285 • 01617936670 • www.clogflowerwholesale.com To be a part of the next issue of BFA for todays professional FLORIST florist Contact one of our representatives on 01257 267677 59 BFA FLORIST Pre-Christmas analysis to help shops increase sales Retailers wanting to test the performance of their concept stores, new stores or one-off events, particularly ahead of Christmas, can now do so quickly and cost effectively through Shopper Engage Lite, a non-invasive way of gaining valuable insights into in-store customer interactions with products and staff and their subsequent impact on sales. Available through Ipsos Retail Performance, Shopper Engage Lite provides detailed answers to retailers who have questions about the performance of their stores. For example: Are certain products in the right place? Does store navigation design help customers to find what they want? Armed with accurate information about their customers, retailers can subsequently take informed decisions to optimize aspects of their stores such as altering merchandising. “Shopper Engage Lite is ideal when maximum flexibility is needed; for example, for retailers wanting an instant ‘snapshot’ of particular stores, especially ahead of busy trading periods such as Christmas,” explains Dr Tim Denison the head of Retail Intelligence at Ipsos Retail Performance. “This solution means that retailers can ensure products are best positioned for increased sales, can better engage with customers, and avoid tiny mistakes which see their potential customers heading out of the shop instead of to the counter. “Also, retailers can apply the lessons they learn from one store and implement them into others, which can make a big difference to their footfall and revenues elsewhere in the business. A typical project from brief to report will take less than five weeks, so they can make decisions and take action very quickly.” Shopper Engage Lite is also suited to retailers new to the concept of customer counting and tracking who would like to test its effectiveness as a business tool. Poorly laid out stores can have a negative impact on sales, so by understanding and making improvements, retailers can increase their revenues. Reports subsequently generated by Ipsos Retail Performance provide answers to retailers’ questions in many areas. For example, are seasonable best selling products in the best place in the shop for increased sales? For further information about Shopper Engage Lite see the website www.ipsos-retailperformance.com. 60 BFA FLORIST Updating the Christmas market for florists A leading supplier of quality Christmas trees – Joseph Noblett of Chorley in Lancashire – is launching an exciting range of new products this Christmas. These vibrant new concepts are unique to florists and given their proven success in USA, Joseph Noblett is confident they will modernize the Christmas tree market for florists in the UK. One of the products is a fresh Nordmann tree up to 1.5m, complete with a water holding Christmas tree stand, and packaged in a stylish and eye catching box. The box is attractive to an impulse buyer and its unique design means it can be carried home and unpacked in seconds. Another new and exciting product developed specifically for florists is a range of small pot grown trees, which have been grown with great care in Lancashire. There are different varieties of tree on offer and they are designed so they can be continue to grow over several years. These pot grown trees will arrive at the door ready to sell and Joseph Noblett deliver all their products directly to stores. For more information www.josephnoblett.com We will b attendin e the Fleu g Show 20rex 12 61 BFA FLORIST about our wreaths beck the flower ltd are the uk’s largest manufacturer of noble fir wreaths. maximizing profit beck the flower wreaths are made to the highest quality standards to enable you the florist, to attain maximum margin, add to this the fact that we take care of all the hard work such as sourcing top quality foliage and the manufacturing process, the effort you save can be put into other areas of your business at this busy time of the year. • noble fir wreath plain 16-18 inch (40-45cm) sold in 30’s • noble fir swags plain 16-18 inch (40-45cm) sold in 30s • noble fir jumbo wreath plain 18-22 inch, sold in 10’s • noble fir cross • prices on application tel: 01299 841101 fax: 01299 841102 email: [email protected] Christmas is coming don’t miss out! 01603 406888 lights wicker ribbons baubles wreaths fruit slices pine cones christmas trees decorations ...and much more www.agm-wholesale.co.uk/shop AGM Wholesale Ltd. Unit 7, Frensham Road, Sweet Briar Ind Est, Norwich, NR3 2BT Tel: 01603 406888 Email: [email protected] 62