Corporate Capabilities and Overview

Transcription

Embrace New Ideas
Deploy New Approaches
Arrive at New Solutions
Corporate Capabilities
and Overview
www.silosmashers.com
© 2013 SiloSmashers, Inc. All Rights Reserved. Confidential and Proprietary.
9/20/2013
SiloSmashers
Who We are and What We Do
•
A Leading Provider of Strategy and Technology
Consulting Services to the Federal Government
•
Privately held, Native-American, Woman-Owned
Business Enterprise
•
Founded in 1992 by Angela Drummond, a recognized
industry expert in the fields of Collaborative Change
Management and Program Management
•
Specializes in:
Headquartered in Fairfax, Virginia
•
Program Management
•
Performance Management
•
Enterprise Solution Management
•
Business Intelligence
•
Cybersecurity
•
Systems Engineering and Integration
2
Solving Today’s Challenges
Achieving Peak Performance®
Today’s Challenges
•
The current political climate, a growing threat of cyber-terrorism, an increasing budget
deficit, and a renewed focus on performance, mission support and ROI, are all forcing
dramatic cost-cutting measures in government today
•
Government needs the services of companies they can trust to advise and lead them
through a paradigm shift from how they have managed operations in the past, to how
they can optimize operational efficiency going forward―streamline operations, lower
costs, increase productivity, and deliver sustainable solutions
3
Solving Today’s Challenges
Achieving Peak Performance®
SiloSmashers has the Solution
•
SiloSmashers has an innovative Peak Performance® methodology to transform
government departments, agencies, and programs and deliver “optimized
operational efficiency”
•
Peak Performance is a unique approach to breaking down organizational silos and
establishing an innovative, collaborative work environment that delivers successful,
sustainable programs, aligned with mission requirements
•
As a vital part of service delivery, SiloSmashers’ expert consultants create permanent
processes and tools that enable government clients to operate effectively and
efficiently, maintaining transparency, accountability, and sustainability
4
Value We Bring to Clients
Unique Benefits
Partnership
People
•
Thought leader
•
Passionate about
client success
•
Trusted advisor
•
Quality personnel
•
Independent view
& experience
•
Technical depth
•
Thought leaders
& practitioners
•
Change facilitator
•
Collaborative
work style
•
Fully engaged
executive leadership
•
Mission focused
•
Innovative
•
Subject matter experts
•
Proactive, responsive,
accessible
Peak Performance
•
Integrate best
practices, processes
and methodologies
•
Proven with multiple
clients and projects
•
Maximize success
through collaboration
•
Deliver transparency,
accountability, and
sustainability
•
Leverage investments,
reduce duplication,
and achieve
economies of scale
5
Core Capabilities: Service Offerings
1. Performance Management
SiloSmashers core 2. Program Management
capabilities are
3. Enterprise Solution Management
offered under five
major service areas:
4. Business Intelligence
5. Cybersecurity
6. Systems Engineering & Integration
6
Core Capabilities
Performance
Management
SiloSmashers Core
Capabilities are
offered under six
major service areas
Systems
Engineering &
Integration
Program
Management
Service Offerings
Enterprise
Solution
Management
Cybersecurity
Business
Intelligence
7
Core Capabilities: Performance Management
Service Offerings
• Information Technology Service Management
• Systems Analysis
• Strategic Alignment and Deployment
• Program and Project Performance Management
• Human Capital Planning
• Capital Planning and Financial Management
8
Core Capabilities: Program Management
Service Offerings
• Strategy Planning and Thought Leadership
• Project Management
• Portfolio Management
• Communications and Outreach
• Acquisition Support and Contract Administration
• Technology Transformation and Modernization
• Capital Planning and Investment Control (CPIC)
9
Core Capabilities:
Enterprise Solution Management
Service Offerings
• Enterprise Architecture
• Cloud Services
• Technology Assessments
• Information Technology Service Management (ITSM)
and Information Technology Infrastructure Library (ITIL)
• Agile Project Management
• Shared Services Support
• Independent Verification and Validation Services (IV&V)
10
Core Capabilities: Business Intelligence
Service Offerings
• Business Analytics
• Data Management
• Data Analysis and Presentation
• Data Visualization
• Knowledge Management
• Tools and Technologies to Support Rapid Deployment
11
Core Capabilities: Cybersecurity
Service Offerings
• FISMA Compliance
• Information Systems Security Officer
• Security Governance
• Security Risk Assessment/Management
12
Core Capabilities:
Systems Engineering and Integration
Service Offerings
• Systems Engineering Process Support
• Systems Analysis and Control
• Planning, Organization and Management Support
13
Credentials
Exceptional Professional Expertise
SiloSmashers is an ISO 9001:2008 certified company, bringing the following
professional certifications and exceptional skill sets to our clients:
Lean/Six Sigma Certifications
Project Management Professionals (PMP)
Information Technology Infrastructure Library (ITIL) Certifications
Certified Information Systems Security Professionals (CISSP)
Certified Virtualization Experts 5.0 (CVE)
Certified Information Privacy Professionals (CIPP)
Certified Public Accountants (CPA)
Institute of Asset Management (IAM)
Senior Professionals in Human Resources (SPHR)
Certified Fraud Examiners (CFE)
Certification and Accreditation Professionals (CAP)
Registered Consultant Program Member (PMI)
14
Representative Clients
Partners for Success
Department of
Homeland
Security
General
Services
Administration
Department
of Justice
Transportation
Security
Administration
Federal
Acquisition
Service
Office of Justice
Programs
National
Protection &
Programs
Directorate
Office of the Chief
Acquisition Officer
Federal Bureau of
Investigation
U.S. Coast Guard
Office of Citizen
Services and
Innovative
Technology
Federal
Emergency
Management
Agency
Office of
Government-wide
Policy
Immigration and
Customs
Enforcement
Office of Travel
and Transportation
Services
Department
of Treasury
Office of the Chief
Information Officer
Department of
Transportation
Environmental
Protection
Agency
Department of
Health and
Human
Services
Department of
the Interior
Office of Research
and Development
Office of Chief
Information Officer
U.S. Geological
Survey
Federal Highway
Administration
Office of
Environmental
Information
National Institutes
of Health
National Business
Center
(NBC)/GovWorks
Federal Motor
Carrier Safety
Administration
Office of
Administration and
Resources
Management
Center for Disease
Control
Maritime
Administration
Federal Railroad
Administration
National Highway
Traffic Safety
Administration
Research and
Innovative
Technology
Administration
15
The Voice of Our Customers
Why SiloSmashers
“…first rate and
reflective of the type
of superior support
that SiloSmashers
has consistently
provided…”
“You are evidence of
what federal government
can achieve when
agencies work together
as a team.”
“Your continued support
of the program has
provided invaluable
continuity during periods
of staffing and
organizational changes.”
“…immediately
struck me as being
intelligent, concerned
about details,
energetic, focused on
results, and as a
team player.”
“…performed their
duties in a competent
and professional
manner that exceeded
all expectations…”
“The entire
experience with your
company has been
like no other. Your
team is amazing –
they are true
professionals…”
16
NAICS Codes
Broad Range to Serve our Clients
There are many options of how we may meet the needs of our customers and teaming
partners. We have excellent qualifications in each of the following categories:
541611 – Administrative Management and General Management Consulting Services
541519* – Other Computer Related Services
541618 – Other Management Consulting Services
541690 – Other Scientific and Technical Consulting Services
541990 – All Other Professional, Scientific, and Technical Services
541511* – Customer Computer Programming Services
541512* – Computer Systems Design Services
541513* – Computer Facilities Management Services
541612 – Human Resources Consulting Services
611430 – Professional and Management Development Training
541513 – Marketing Consulting Services
541330 – Engineering Services
* Qualifies as a small business in these NAICS codes.
17
Doing Business With Us
Easy and Expedient Access
GSA Schedules
•
MOBIS
GS-10F-0216N
•
IT Schedule 70
GS-35F-0255X
BPAs, IDIQs, and GWACs (Prime unless otherwise indicated)
•
DHS EAGLE II
HSHQDC-13-D-E2024
•
GSA Public Buildings Service (PBS) Office of the
Chief Information Officer (OCIO) BPA for Project Management Support
GS-00P-13-CY-A-0069
Electronic FAA Accelerated and Simplified Tasks (eFAST)
Master Ordering Agreement (MOA)
DTFAWA10A-00171
EPA BPA Office of Research and Development (ORD)
Professional Program Management Support Services (PPMSS)
ORD-PPMSS-07
•
GSA MCD BPA (Central Office Contracting Division)
GS-001-10-AA-A-0242
•
USAF Contracted Advisory and Assistance Services (CAAS IV)
Through D3 Air and Space Operations, Inc.
FA4890-12-D-0006
Army Rapid Response Third Generation (R2-3G)
Through URS Corporation
W15P7T-10-D-D-417
•
DHS Technical, Acquisition and Business Support Services
Through URS Corporation
HSCG23-13-D-ATB025
•
GSA BPA Performance Management/Continuous
Process Improvement (PM/CPI)
Through Pricewaterhousecoopers
GS-10F-0216N
•
•
•
18
Corporate Awards
Recognizing Our Contributions
YEAR
2013
RECOGNITION
SiloSmashers CEO appointed to the board of directors of the
Women in Technology Education Foundation
CRITERIA
Selected for ability to empower women and girls to change
the world by fostering interest in STEM-related careers.
2012
The Professional Service Council presents SiloSmashers CEO The winner was recognized for her work on PSC’s new
with an Outstanding Achievement Award
member development and member retention programs
2011
SiloSmashers CEO honored as “Best Executive” in the Stevie
Awards for Women in Business
Recognizing women executives for their accomplishments
and achievements
2011
Washington Business Journal names SiloSmashers as one of
the Top Healthiest Employers for 2011
Companies are recognized for their efforts to promote
health and wellness in the workplace
2011
SiloSmashers CEO is recipient of “Enterprising Women of the
Year” Award by Enterprising Women Magazine
Winners are recognized for corporate and community
leadership and for mentoring young entrepreneurs
2010
The National Capital Chapter of the Society of Financial
Services Professionals recognizes SiloSmashers for
outstanding achievement in the advancement of ethics
Companies are recognized for contributions to the
advancement of ethics in the business community
2009
American Heart Association recognizes SiloSmashers with
the "Gold Start" award
Recipients are recognized for promoting wellness
and good health in the workplace
2008
SiloSmashers is ranked #6 in Washington Business
Journal's List of Small Technology Companies
Rankings are determined by percent of revenue increase
19
Case Study | USAF Personnel Recovery Performance
Exercise Angel Thunder/563 Rescue Group (RQG)
Challenge
USAF Personnel Recovery (PR) competes with four other USAF Service Core Functions for
training and long term investments. Alignment of PR strategic, operational and tactical objectives
were not contributing to an agile strategy to improve performance and mission effectiveness. A
rigorous performance management plan was built to identify gaps and Doctrine, Organization,
Training, Materiel, Leadership, Personnel and Facilities (DOTMLPF) solutions.
Client Benefits
Solution
 Designed and executed an assessment process to identify mission critical gaps.
 Paired quantitative measures with qualitative Lessons Learned observations to verify gaps.
 Set readiness improvement targets across the 563 RQG for all three weapon systems: HH60 (Pave Hawk); HC-130P/N & HC-130J (King & Combat King II); Guardian Angel [Combat
Rescue Officers (CROs), Pararescuemen (PJs), Survival, Evasion, Resistance, and
Escape (SERE) Specialists].
 Collaborated with PR Subject Matter Experts to complete a root cause analysis for the
mission critical gaps.
 Identified DOTMLPF countermeasures, prioritizing based on desired effects and level of
effort to implement.
 Implemented countermeasures and measured performance to ensure positive effects were
achieved.
•
Identified the “critical few”
priorities for the entire PR
community.
•
Provided 95% non materiel
solutions.
•
563 RQG Mission success
results:
•
Combat Mission Ready
Status improved:
Pave Hawk pilots –
from 31% to 91%;
Guardian Angel
Weapon System –
from 15% to 84%
Results
•
PR now has a performance management system to provide data-based decision making,
adding precision and accuracy to adapt strategy, operations and tactics and contribute to
critical investment and divestment decisions. PR forces are best postured to sustain readiness
over the long term, regardless of the fiscal environment. They are now backed by a disciplined
analysis of quantitative and qualitative cause and effect relationships to balance daily
operating costs with long term investment strategies.
82% improvement in
process discipline for PR
forces at Exercise Angel
Thunder
•
56% improvement in
expediting critical
mission information to
PR forces
20
Case Study | GSA Integrated Awards Environment
Program Management Office
Challenge
The Federal Government used disparate and de-centralized systems, processes, and tools
for the acquisition of goods and services. The Integrated Awards Environment (IAE)
mission was to integrate, unify and streamline the federal acquisition, grants and loans
processes in order to make them more cost-effective, competitive and transparent.
Client Benefits
•
Solution
Enabled the increased use of
technology to perform shared
business services.
 Established Program Management Office (PMO) to manage operations
 Collaborated with 24 CFO-reporting agencies to transform multiple stove-piped systems
• Reduced duplication, achieved
into a nine-system acquisition environment, providing back office services for the entire
economies of scale and
leveraged federal investments.
federal acquisition community and updating the framework for expanded service to
include federal grants and loans while streamlining business processes.
• Targeted technical alternatives
analysis including cloud hosting
 Provided project management; financial management; EVM reporting; budget support;
and service-oriented architecture
systems architecture development; business analysis; capital planning and investment
cost/advantages; approach
control; change management; communications and outreach support; information security
endorsed by OMB, GSA, and
support; quality assurance; and configuration management support.
DoD.
 Completed business and technical alternative analysis for this $800 million IT program;
• IAE Mission success resulted
created multiple high-level architectural alternatives mapped to the program’s strategic
in these awards:
objectives, as well as a business model with program attributes such as cost, schedule
• “Top 21” Excellence.Gov
and quality constraints.
Award (IAC)
 Performed analyses and reviews of IAE’s modules and government-wide guidance in
• “Outstanding IT Achievement
compliance with statutory, regulatory, policy, and mandates
in Government”
Government Computer News
Results
Created a true Acquisition Central -- a single point where federal buyers and sellers could
access information and support services. Designed with input from over 300 representatives
from 65 agencies, IAE is under the governing auspices of OMB's Office of Federal
Procurement Policy and the Chief Acquisition Officers Council.
• Intergovernmental Solutions
Award Finalist
• Commendations from GSA
OCIO and Deputy Director, IAE
21
Case Study | DHS FEMA
Logistics Supply Chain Management System
Challenge
Hurricane Katrina demonstrated FEMA's need to implement a comprehensive, integrated,
end-to-end supply chain management capability that delivered life-sustaining commodities,
including commodity tracking. The Logistics Supply Chain Management System(LSCMS)
was established to support the need and fulfill Recommendation No.38 from the President’s
Report on Hurricane Katrina, Homeland security Presidential Directive 5: National Incident
Management, and the DHS goal of building a nimble emergency response system. FEMA’s
goal was to improve speed/performance/accountability of receipt, inventory, deployment,
and distribution of disaster commodities/assets, enabling FEMA to support and sustain
efficient/effective responses to multiple, geographically dispersed disasters.
Solution
 Developed and operated a Program Management Office (PMO)
 Designed and implemented a stakeholder governance structure to establish, develop,
and manage relationships, agreements, and contracts
 Provided capital planning, workforce planning, and organization change management
consulting services
 Initiated project team and project management processes.
 Developed and executed communications plans
 Established and performed budget, spend plan and financial management and reporting
Results
SiloSmashers enabled FEMA to sharpen its post-Katrina operational effectiveness,
achieve more rapid responses to emergencies and disasters, and to improve tracking of
DHS assets to ensure that they are properly accounted for, staged, and managed for quick
distribution to disaster victims in response to a national emergency requiring FEMA's
support.
Client Benefits
•
Increased program visibility and
interaction with stakeholders to
improve support for funding
•
Created a training and outreach
video to support the program
and promote user “buy-in”
which received accolades
across FEMA
•
Received recognition for
assisting FEMA Office of
Business Management in
achieving a Program Maturity
Assessment approval (based
on PMI OPM3) of ADE-1
Acquisition Review Process
gate.
•
Recognized for assisting Office
of Business Management in
completing the Program
Review with OMB to obtain
approval for FY09 development
funding.
22
Case Study | Office of Citizen Services & Innovative Technology
Cloud Migration Support
Challenge
GSA Office of Citizen Services and Innovative Technology (OCSIT) supports key federal
programs including FedRAMP, data.gov and usa.gov - the federal governments flagship
website. As well as long running programs, OCSIT also provides quick response
implementations as requested by OMB. This requires both a well defined organization and
a flexible, responsive technical architecture.
Solution
 SiloSmashers provided high-level consulting services to support the move to an agile cloud
based environment. Provided cost justifications and operation and technical models to
transform the organization to a cloud-ready group.
 Supported the requirement capture and alignment of traditional requirements for a cloud
environment
 Provided support in the move to an ITIL based environment, including definition of a service
catalog and other key components of IT Service Management (ITSM)
 Provided operational support to realign the OCSIT organization to work within a cloud
environment
 Updated cost and performance tracking capabilities to support the alternative technical and
contract demands required by cloud services
Results
GSA-OCSIT was one of the first adopters of a Infrastructure as a Service (IaaS) cloud model to
deliver services. This model resulted in significant reductions in complexity while increasing the
flexibility to support both long term stable customers and short-term OMB requests. Allowed the
redirection of resources away from commodity services to value added technical services such
as development.
Client Benefits
•Successfully transitioned from
multi-vendor, complex
environment to a single-vendor
cloud environment
•Successfully implemented a
new model to support technical
operations under a cloud
environment
•On-demand model and the
general flexibility of the cloud
and related professional
services resulted in on-going
incremental cost reductions.
•12 out of the first 15 months
realized cost reductions.
23
Case Study | DHS/NPPD Federal Protective Services
Management and Implementation of FPS MAPS
Challenge
The Federal Protective Service (FPS) is a federal law enforcement agency that provides
integrated security and law enforcement services to federally owned and leased buildings,
facilities, properties and other assets. FPS engaged SiloSmashers to provide project and
program management support to ensure the effective and efficient management and
implementation of the FPS Mission Action Plans (MAPS), a portfolio of internal projects
designed to address and improve operational and financial performance. FPS created the
MAPS to focus organizational efforts in these areas at the recommendation of the General
Accounting Office.
Client Benefits
•
Increased program visibility,
transparency of reporting, and
accountability, as a result of
progress in MAP areas
•
Decreased time to process
monthly information from 60 to
15 business days
•
As part of the Financial
Management Improvement
Plan, SiloSmashers
successfully employed an
innovative training approach
with FPS regional management
staff and other DHS
components, which helped
them to learn how to use their
financial tools and increase
confidence in their data
integrity
Solution
 Managed the MAPS Program Management Office (PMO)
 Analyzed/compiled a Financial Management Performance Dashboard to provide an at-aglance overview of key financial functions to improve financial reporting
 Worked closely with FPS to identify performance measures and corresponding targets in
alignment with strategic goals and mission requirements
 Facilitated a process for expanding the availability of data, which resulted in a reduction
of monthly processing time by 75%
 Researched an Alternative Funding Model to link key activities to expenses and
associated costs, to eliminate budgetary shortfalls
Results
SiloSmashers enabled FPS to evaluate its operational and financial performance,
implement changes, and improve effectiveness and efficiency in its organization.
SiloSmashers also standardized financial management processes and tools to support the
FPS mission, ensure integrity of financial data, and support management decision-making.
24
Case Study | Research and Innovative Technologies Administration
Program Integration & Project Management Support Services
Challenge
The US Department of Transportation (DOT) required assistance with planning,
implementing, staffing, and operating Intelligent Transportation Systems Joint Program
Office (ITS-JPO), ITS-JPO Enterprise Program Management Office (EPMO) to assist ITSJPO in overseeing the cost, schedule, and performance of the entire research portfolio of
ITS programs, projects, and major initiatives.
Client Benefits
Solution
 Established an enterprise PMO, setting a framework for successfully managing crossagency, multi-modal enterprise-wide programs, with supplemental program and project
management efforts.
 Defined ITS program data collection and reporting processes to work with the ITS-CFO
and strengthen the ITS-JPO financial management processes.
 Developed strategic planning process and guidelines; refined ITS mission, vision, goals
& objectives; created program development strategic planning framework; and facilitated
Strategic Planning Group charter development.
 Developed investment program proposal process, evaluation criteria and methodology,
and associated material to support budget allocation.
•
Defined, implemented, and
institutionalized consistent
program management
methodology, best practices,
and supporting tools and reuse
across agency programs.
•
Within 90 days of project
initiation, resolved 56 program
funding issues identified by an
Inspector General audit,
facilitating de-obligation of
almost $12 Million.
•
Reduced 1st quarter Financial
Integrity, Review & Evaluation
(FIRE) issues from 167 to 53.
•
Designed, developed, and
implemented a SharePoint
enterprise-wide tracking
system to capture program
milestones, tasks, budget,
invoice, financial, and contract
de-obligation data.
Results
Through the development and operation of an EPMO oversight structure for the ITS-JPO
research portfolio, SiloSmashers maximizes return on government research investments
while simultaneously supporting the DOT and Research and Innovative Technology
Administration (RITA) strategic goals.
25
Case Study | EPA, Office of Technology Operations & Planning
Business Intelligence
Challenge
The EPA established a seven-vendor BPA to provide support under the Information
Technology Services (ITS)-EPA II contract, replacing a previous one-vendor contract While
the EPA gained significant benefits, they also assumed the challenge and risk of managing
multiple vendors, deliverables, and invoices with multiple Task Order Contracting Officers
Representatives spread over three divisions. This creating significant difficulties in
achieving a big picture view of IT performance, risk, trends, and financial information.
Solution
 SiloSmashers designed a Business Intelligence workflow and reporting solution with a
graphical dashboard display capability known as STAR – Service Tracking and Reporting.
 Deliverables are tracked and approved using a deliverables workflow tool that also
provides automated submission notifications, late submission escalation processes,
graphical progress charts, overdue notifications, and archival storage capabilities.
 Standardized invoice submission workflows were created with sub-task and labor
delineations for ease of tracking expenditures and time frames .
 Daily service outage reports, with associated notifications, were created to keep upper
level management instantly informed of current issues and potential problems.
 Information technology change management performance reports and dashboard displays
were created giving managers and upper level management insight into IT change
performance and risk exposure.
Results
EPA IT management personnel, Task Order Managers, and Service Managers now have
instant information into vendor, financial, and IT change performance, as well as trends and
risk exposure. Alert notifications for deliverable due date and overdue status are automated,
providing government managers as well as vendors near real time insight. IT issues and
challenges are promulgated throughout the organization, giving management increased
awareness, oversight and proactive problem solving data.
Client Benefits
•
Up to date “Big Picture” and
detailed deliverable, risk,
trends, and financial
performance information is
instantly available to EPA IT
staff.
•
Vendors and managers have
standardized, automated
workflows for deliverables and
invoices.
•
Managers receive daily reports
and dashboard displays giving
them instant access to trends,
issues and performance
statistics.
•
Results:
•
Vendor deliverable
performance increased
by upwards of 50%.
•
IT change management
risk exposure is reduced
by enabling daily views of
emergency and expedited
changes.
26
Case Study | GSA Office of Travel and Transportation
Challenge
Cybersecurity: Information System Security Support
GSA’s E-Gov Travel Program required development of initial security requirements and
continued support for analysis of scan results and Plans of Actions and Milestones
(POA&Ms) for the lifecycle of the program. Cross agency collaboration was required to
develop the requirements and provide continued support. Timely and compliant security
assessments must meet the needs of participating federal civilian agencies.
Solution
 Provide an Information System Security Officer (ISSO) to enable timely and effective
communications.
 Create and implement Security Management Plan.
 Review/analyze security documentation, vender deliverables/artifacts, and MOU/ISA
renewals
 Provide feedback to vendors
 Report information systems residual risk to management
 Remain updated on current security alerts and vulnerabilities and provide mitigation
recommendations
 Maintain Authority to Operate (ATO) through scans, POA&Ms and documentation review
 Coordinate stakeholders for ATO renewal when necessary
 Ensure security documentation is updated for Authorizing Official’s(AO) review for ATO
 Support AO during A&A
 Assess security impact of changes to the system
 Provide recommended updates to the system security plan
Results
SiloSmashers has enhanced the background investigation (BI) process -- vendors are now
invoiced for background investigations and allows agencies to recover BI costs. We have
processed over 200 applicants in the past year for background investigations on target to save
$300K of taxpayer money. This best practice will be used as a model for SmartPay and
FedRAMP once it is completed.
Client Benefits
•
Avoided $40 million in security
costs over 15 year contract life.
•
E-Gove Travel System Security
is a model within GSA for
shared service solutions.
•
Travel and Transportation
Results:
•
Faster time to implement
new solution
•
Collaborative environment
created through transparent
security documents
availability
•
Agencies avoid duplication
of security tasks
•
Cost savings for agencies
for unnecessary security
related items
27
Case Study | GSA Office of Travel and Transportation
Cybersecurity: Information System Security Support
Challenge
To certify and accredit an information system from a vendor with little or no experience with
federal information security standards for a government-wide, 15 year contract. Acting as
the Information System Security Officer (ISSO) for the GSA Office of Travel and
Transportation to perform the security assessment in a timely manner to meet the security
evaluation needs of many federal civilian agencies.
Solution







Obtain agency buy-in of security assessment process
Provide guidance to vendor
Arrange a multi-agency visit to vendor
Establish a Reading Room for agencies to review security documents
Establish a Security Advisory Board with representation from many agencies
Follow up with vendor to ensure continued compliance
Follow up with agencies to address ongoing concerns
Results
A full assessment & authorization was completed in six months. Most agencies are
satisfied with this security effort and will not need to do any additional security
assessment for the program. These agencies have demonstrated a willingness to work
with GSA. Providing a single point of security created an overall cost avoidance of nearly
$40 million over the 15 year contract. The ISSO is knowledgeable of the travel industry,
and can integrate security efficiently into the federal travel process. As agencies issue
task orders to the vendor, the ISSO can be an advocate for agencies to review task orders
and eliminate unnecessary costs for security functions.
Client Benefits
•
Single point of contact for
security
•
Avoided $40 million in security
costs over 15 year contract life
•
Security expertise
knowledgeable of the travel
industry
•
Travel and Transportation
Results:
•
Faster time to implement
new solution
•
Goodwill established by
making security documents
available for review to all
agencies
•
ISSO acts as liaison
between agencies and
vendor for security
requirements at task order
•
Helps agencies avoid
duplicating security
tasks
•
Saves agencies from
unnecessary securityrelated costs
28

Corporate Capabilities and Overview

Transcription

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TurboTax for Online Banking

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