Client Safety - coursewareobjects.com
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Client Safety - coursewareobjects.com
38 Client Safety O B J EC T IVES Mastery of the content in this chapter will enable the student to: • Define the key terms listed. • Identify nursing diagnoses associated with risks to safety. • Describe how unmet basic physiological needs of oxygen, nu- • Develop care plans for clients whose safety is threatened. trition, temperature, and humidity threaten clients’ safety. • Describe nursing interventions specific to clients’ age for re• Discuss the purpose of the National Patient Safety Goals. ducing risk of falls, fires, poisonings, and electrical hazards. • Discuss the specific risks to safety related to developmental age. • Describe methods to evaluate interventions designed to main• Identify factors to assess when it becomes necessary to physitain or promote safety. cally restrain a client. • Describe the four categories of risks in a health care agency. • Describe assessment activities designed to identify clients’ physical, psychosocial, and cognitive status as it pertains to their safety status. MEDIA RESOURCES Companion CD • Review Questions • Glossary Website • Review Questions • Glossary KEY TERMS Air pollution, p. 1004 Ambularm, p. 1028 Aura, p. 1007 Bed-Check, p. 1028 Bioterrorism, p. 1004 Carbon monoxide, p. 1002 Environment, p. 1002 Food and Drug Administration (FDA), p. 1002 Food poisoning, p. 1002 Hypothermia, p. 1002 Immunization, p. 1003 Land pollution, p. 1004 Noise pollution, p. 1004 Pathogen, p. 1003 Poison, p. 1030 Pollutant, p. 1004 Relative humidity, p. 1002 Restraint, p. 1019 Seizure, p. 1007 Seizure precautions, p. 1032 Status epilepticus, p. 1035 Water pollution, p. 1004 1001 Potter 978-0-323-04828-6/10007 1002 Unit 7 Basic Human Needs S afety, often defined as freedom from psychological and physical injury, is a basic human need that must be met. Health care, provided in a safe manner, and a safe community environment are essential for a client’s survival and well-being. The nurse, incorporating critical thinking skills when using the nursing process, is responsible for assessing the client and the environment for hazards that threaten safety, as well as planning and intervening appropriately to maintain a safe environment. By doing this, the nurse is not only a provider of safe acute, restorative, and continuing care, but also an active participant in health promotion. Scientific Knowledge Base Environmental Safety A client’s environment includes all of the many physical and psychosocial factors that influence or affect the life and survival of that client. This broad definition of environment crosses the continuum of care for settings in which the nurse and client interact (e.g., the home, community center, school, clinic, hospital, and long-term care facility). Safety in health care settings reduces the incidence of illness and injury, prevents extended length of treatment and/or hospitalization, improves or maintains a client’s functional status, and increases the client’s sense of well-being. A safe environment gives protection to the staff as well, allowing them to function at an optimal level. A safe environment includes meeting basic needs, reducing physical hazards, reducing the transmission of pathogens, maintaining sanitation, and controlling pollution. In addition, a safe environment is one where the threat of attack from biological, chemical, or nuclear weapons is prevented or minimized. Basic Needs. Physiological needs, including the need for sufficient oxygen, nutrition, and optimum temperature and humidity, influence a person’s safety. Oxygen. Be aware of factors in a client’s environment that decrease the amount of available oxygen. A common environmental hazard in the home is an improperly functioning heating system. A furnace that is not properly vented or a car left running inside a closed garage introduces carbon monoxide into the environment. Carbon monoxide is a colorless, odorless, poisonous gas produced by the combustion of carbon or organic fuels. Carbon monoxide binds strongly with hemoglobin, preventing the formation of oxyhemoglobin and thus reducing the supply of oxygen delivered to tissues (see Chapter 40). Low concentrations cause nausea, dizziness, headache, and fatigue. Very high concentrations cause death after 1 to 3 minutes of exposure (National Fire Protection Association, 2006a). It is necessary to have annual inspections of heating systems, chimneys, and appliances in private homes, as well as in institutions. Carbon monoxide detectors are available for home or institutional use at a reasonable cost but are not a replacement for proper use and maintenance of fuelburning appliances. Nutrition. Meeting nutritional needs adequately and safely requires environmental controls and knowledge. In the home the client needs a refrigerator with a freezer compartment to keep perishable foods fresh. An adequate, clean water supply is neces- sary for drinking and washing fresh produce and dishes. Provisions for garbage collection are necessary to maintain sanitary conditions. Foods that are inadequately prepared or stored, or that are subject to unsanitary conditions, increase the client’s risk for infections and food poisoning (see Chapter 44). Bacterial food infections result from eating food contaminated by bacteria such as Escherichia coli or Salmonella, Shigella, or Listeria organisms. The ingestion of bacterial toxins produced in food causes food poisoning; staphylococcal and clostridial bacteria are the most common types. Although most food-borne diseases are bacterial, the hepatitis A virus is spread by fecal contamination of food, water, or milk (Nix, 2005). For illnesses caused by bacterial contamination, the onset of symptoms is either very rapid or takes a week or longer. Clients infected with hepatitis A are most contagious during the 2-week period before onset of jaundice (Fiore, 2004). Preventive measures include thorough hand washing before handling food, adequate cooking, and proper storage and refrigeration of perishable foods. To protect consumers, commercially processed and packaged foods are subject to Food and Drug Administration (FDA) regulations. The FDA is a federal agency responsible for the enforcement of federal regulations regarding the manufacture, processing, and distribution of foods, drugs, and cosmetics to protect consumers against the sale of impure or dangerous substances. Temperature and Humidity. The comfort zone for environmental temperature varies among individuals, but the usual comfort range is between 18.3° and 23.9° C (65° and 75° F). Temperature extremes that frequently occur during the winter and summer affect not only comfort and productivity, but also safety. Exposure to severe cold for prolonged periods causes frostbite and accidental hypothermia. Frostbite occurs when a surface area of the skin freezes as a result of exposure to extremely cold temperatures. Hypothermia occurs when the core body temperature is 35° C (95° F) or below (see Chapter 32). Older adults, the young, clients with cardiovascular conditions, clients who have ingested drugs or alcohol in excess, and the homeless are at high risk for hypothermia (see Chapter 32). Exposure to extreme heat raises the core body temperature, resulting in heatstroke or heat exhaustion. Chronically ill clients, older adults, and infants are at greatest risk for injury from extreme heat. These clients need to avoid extremely hot, humid environments. The relative humidity of the air in the environment sometimes affects the client’s health and safety. Relative humidity is the amount of water vapor in the air compared with the maximum amount of water vapor that the air could contain at the same temperature. The comfort zone varies from person to person, but most people are comfortable when the humidity is between 60% and 70%. Increasing the environmental humidity by using a home humidifier has therapeutic benefits for clients with upper respiratory tract infections because humidity helps to liquefy pulmonary secretions and improve breathing. It is important to follow the manufacturer’s directions regarding the cleaning and maintenance of home humidifiers to reduce the contamination of the water. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1003 Physical Hazards. Physical hazards in the environment place clients at risk for accidental injury and death. According to the Centers for Disease Control and Prevention (CDC) (2006a), unintentional injures are the fifth leading cause of death for Americans of all ages. Motor vehicle accidents are the leading cause, followed by poisonings and falls. Among older adults 65 years and above, falls are the leading cause of unintentional death. Falls are the most common cause of hospital admissions for trauma for older clients. Fractures are the most serious health consequence of falls. Almost 90% of all fractures among older adults are due to falls (CDC, 2006a). You can minimize many physical hazards, especially those contributing to falls, through adequate lighting, reduction of obstacles, control of bathroom hazards, and security measures. Lighting. Adequate lighting reduces physical hazards by illuminating areas in which a person moves and works. Outside the home, there needs to be adequate lighting on all walkways. Outdoor lighting also helps protect the home and its inhabitants from crime. Well-lighted garages, walkways, and doorways discourage intruders from entering homes or hiding in shadows. Inside the house, halls, staircases, and individual rooms need to be adequately lighted so that residents are able to safely carry out activities of daily living. Night-lights in dark halls, bathrooms, and the rooms of children and older adults help maintain safety by reducing the risk of falls. A night-light in a guest room will help orient an overnight guest who needs to get up in the middle of the night. Make sure artificial lighting is soft and nonglaring, because glare is a major problem for older adults (Ebersole, Hess, and Luggen, 2004). Obstacles. Injuries in the home frequently result from tripping over or coming into contact with common household objects, including doormats, small rugs on the stairs and floor, wet spots on the floor, and clutter on bedside tables, closet shelves, the top of the refrigerator, and bookshelves. The risk of falls from obstacles is present for all age-groups; however, it is greatest for older adults. Falls are usually a result of a combination of intrinsic risk factors (e.g., illness, drug therapy, or alcohol use) and extrinsic or environmental factors. In some cases an obstacle or extrinsic factor is the only cause of a fall. Intrinsic factors are difficult to modify or eliminate, but extrinsic ones are usually not. Bathroom Hazards. Accidents such as falls, burns, and poisoning frequently occur in the bathroom. Handheld shower heads and secure, easily seen grab bars and nonslip, colored adhesive tape on the bottom of the tub are useful in reducing falls in the bathtub. An elevated toilet seat with armrests and nonslip strips on the floor in front of the toilet are also helpful (McCullagh, 2006). Lowering the thermostat setting on the water heater reduces the risk of scalding. In the medicine cabinet, medications need to be clearly marked and out of the reach of children. Childresistant caps should be on all medication containers when there are children living in the home or visiting the home. Medication not in use or out-of-date should be flushed down the toilet. Security. Death from fires and burns is the third leading cause of fatal home injury (Runyan and Casteel, 2004). According to the National Fire Protection Association (2006b), there were 388,500 reported home fires in the United States in 2003, resulting in 3,145 deaths and 13,650 injuries. The leading cause of fire-related death is careless smoking (Ahrens, 2003). Cooking equipment and Figure 38-1 Smoke and fire detector. appliances, particularly stoves, are the main sources for in-home fires and fire injuries. Clients should have smoke detectors (Figure 38-1), along with carbon monoxide detectors, placed strategically throughout the home. Multipurpose fire extinguishers need to be near the kitchen and any workshop areas. Although lead has not been used in house paint or plumbing materials since the U.S. Consumer Product Safety Commission banned it in 1978, older homes continue to contain high lead levels. Soil and water systems are sometimes contaminated. Poisoning occurs from swallowing or inhaling lead. Fetuses, infants, and children are more vulnerable to lead poisoning than adults because their bodies absorb lead more easily and small children are more sensitive to the damaging effects of lead. Exposure to excessive levels of lead affects a child’s growth or causes brain and kidney damage. Other health effects include impaired hearing, vomiting, headaches, appetite loss, and learning and behavioral problems (National Center for Environmental Health, 2005). An insecure home places the client at risk for injury or burglary. Inadequate locks on doors and windows make the home susceptible to intruders. Clients need to take precautions to secure their homes. When you assess the home for safety, guide the client to evaluate doors and windows for the presence and quality of locks. Encourage clients to join block associations and work closely with law enforcement personnel to reduce crime in their neighborhoods. Transmission of Pathogens. A pathogen is any microorganism capable of producing an illness. One of the most effective methods for limiting the transmission of pathogens is the medical aseptic practice of hand hygiene (see Chapter 34). Instruct clients in proper hand-hygiene techniques and to use them frequently in the home and hospital. Immunization can also reduce, and in some cases prevent, the transmission of disease from person to person. Immunization is the process by which resistance to an infectious disease is produced or augmented. Individuals acquire active immunity by an injection of a small amount of attenuated (weakened) or dead organisms or modified toxins from the organism (toxoids) into the body. Passive immunity occurs when antibodies produced by other persons or animals are introduced into a person’s bloodstream for protection against a pathogen. Potter 978-0-323-04828-6/10007 1004 Unit 7 Basic Human Needs The human immunodeficiency virus (HIV)—the pathogen that causes acquired immunodeficiency syndrome (AIDS)—and the hepatitis B virus are transmitted through blood and other body fluids. Drug abusers frequently share syringes and needles, which increases the risk of acquiring these viruses. Safe sexual practices, including the correct use of condoms and engaging in monogamous relationships, reduce the risk for both of these diseases, as well as for other sexually transmitted diseases (STDs). Nurses use standard precautions when caring for all clients to protect themselves from contact with blood and body fluids (see Chapter 34). At the community level, adequate disposal of human waste through proper construction and repair of sewers and drains controls the transmission of disease. Insect and rodent control (e.g., spraying for mosquitoes) is also necessary to reduce the transmission of disease. Pollution. A healthy environment is free of pollution. A pollutant is a harmful chemical or waste material discharged into the water, soil, or air. People commonly think of pollution only in terms of air, land, or water pollution, but excessive noise is also a form of pollution that presents health risks. Air pollution is the contamination of the atmosphere with a harmful chemical. Prolonged exposure to air pollution increases the risk of pulmonary disease. In urban areas, industrial waste and vehicle exhaust are common contributors to air pollution. In the home, school, or workplace, cigarette smoke is the primary cause of air pollution. Improper disposal of radioactive and bioactive waste products (e.g., dioxin) can cause land pollution. Water pollution is the contamination of lakes, rivers, and streams, usually by industrial pollutants. Water treatment facilities filter harmful contaminants from the water, but these systems sometimes contain flaws. If water becomes contaminated, the public should use bottled or boiled water for drinking and cooking. Flooding frequently causes damage to water treatment stations and also requires the use of bottled or boiled water. Noise pollution occurs when the noise level in an environment becomes uncomfortable to the inhabitants of the environment. Noise levels are measured in units of sound intensity called decibels. Tolerance for noise varies from individual to individual, and an individual’s health status influences tolerance. Irreversible hearing loss possibly results from constant exposure to high sound intensity. Clients working in environments with high noise levels need to wear protective devices to reduce hearing loss (Figure 38-2). Adolescents need to limit their exposure to intense noise such as that found at rock concerts. Noise can also pollute a health care facility. The sounds of machines, people talking, intercoms, and paging systems create increased noise levels. Even when the noise level is not high enough to affect hearing acuity, it sometimes produces a syndrome called sensory overload. Sensory overload is a marked increase in the intensity of auditory and visual stimuli. It disrupts processing of information, and the client no longer perceives the environment in a meaningful way (see Chapter 49). Terrorism. A potential environmental health threat is the possibility of a bioterrorist attack. Before 1990 and the Gulf War, the possibility of the United States coming under attack from terror- Figure 38-2 Protective device to reduce hearing loss. ists groups using biological, chemical, or nuclear weapons seemed unlikely. Today, however, we are concerned about an attack by an individual or small group on one of our cities, a large sporting event, or a unit of our military forces (Jones and others, 2002). Bioterrorism, or the use of biological agents to create fear and threat, is the most likely form of terrorist attack to occur. Although terrorists could use any agent, health officials are most concerned with biological agents such as anthrax, smallpox, pneumonic plague, and botulism (American Medical Association, 2004). The Federal Emergency Management Agency (FEMA) and the American Red Cross provide nationwide efforts to help community members prepare for disasters of all types (FEMA, 2004). Health care facilities need to be prepared to treat mass casualties from an attack. The answer lies in the facility’s emergency management plan. Such a plan details how to respond to a terrorist attack; for example, determining the agent used, determining the time and location of the attack and the affected population, obtaining and delivering supplies, and providing treatment. Nurses need to be prepared through education and training to be able to respond to an attack by taking the necessary steps to initiate an agency’s emergency management plan. Nursing Knowledge Base In addition to being knowledgeable about the environment, nurses need to be familiar with a client’s developmental level; mobility, sensory, and cognitive status; lifestyle choices; and knowledge of common safety precautions. They also need to be aware of the special risks to safety that are found in agency settings. Risks at Developmental Stages A client’s developmental stage creates threats to safety as a result of lifestyle, mobility status, sensory impairments, and safety awareness. Infant, Toddler, and Preschooler. Injuries are the leading cause of death in children over age 1 and cause more death and disabilities than do all diseases combined (Hockenberry and Wilson, 2007). The nature of the injury sustained is closely related to normal growth and development. For example, the inci- Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1005 dence of lead poisoning is highest in late infancy and toddlerhood because of a child’s increased level of oral activity and the growing ability to explore the environment. Accidents involving children are largely preventable, but parents need to be aware of specific dangers at each stage of growth and development. Accident prevention thus requires health education for parents and the removal of dangers whenever possible. School-Age Child. When a child enters school, the environment expands to include the school, transportation to and from school, school friends, and after-school activities. Parents, teachers, and nurses need to instruct the child in safe practices to follow at school or play. When discussing safe practices, an effective way to teach the school-age child is by using examples. Because school-age children are participating in more activities outside their home and neighborhood environments, they are at greater risk of injury from strangers. A child needs to be warned repeatedly not to accept candy, food, gifts, or rides from strangers. In addition, a child needs to know what to do if a stranger approaches. Frequently neighborhoods have a “block home” or “safe house.” In these homes the owner ensures that an adult is home during the times when children are walking to and from school. If a stranger approaches a child, the child can run to that home, and the adult will protect the child and call the proper authorities. As a nurse, you will work with school systems or neighborhoods to initiate such a system to protect children. Sports safety is stressed in school sports, but parents and health professionals can reinforce these safety tips by insisting that children wear protective gear while participating in sports such as skateboarding and snowboarding. For example, schools provide hard batting helmets for baseball games, and parents also need to provide this equipment when children are playing baseball in their own backyards. Bicycle-related injuries, including scooters, are a major cause of death and disability among children. Children 5 to 14 years of age account for nearly one third of bicyclists killed in traffic accidents (National Center for Injury Prevention and Control, 2002). Bikes need to be in good working order and be the proper size for the child. The child needs to learn the rules of the road and be cautioned not to engage in dangerous stunts or activities while bike riding. Children also need to wear a properly fitted helmet. Because most fatalities from bicycle accidents are related to head injuries, many states have implemented laws requiring bicycle helmets (Figure 38-3). Adolescent. As children enter adolescence, they develop greater independence and begin to develop a sense of identity and their own values. In addition, adolescents begin to separate emotionally from their families, and peers generally have a stronger influence. The struggle toward identity causes the teenager to experience shyness, fear, and anxiety, with resulting dysfunction at home or school. In an attempt to relieve the tensions associated with physical and psychosocial changes, as well as peer pressures, some adolescents begin to act impulsively and engage in risk-taking behaviors such as smoking and using drugs. In addition to the health risks posed by nicotine and other drugs, the ingestion of drugs, including alcohol, increases the incidence of accidents such as drowning and motor vehicle accidents. Figure 38-3 Proper bicycle safety equipment for school-age child. When adolescents learn to drive, their environment expands and so does their potential for injury. The risk of motor vehicle accidents is higher among 16- to 19-year-old drivers than any other age-group. Teens are more likely to speed, run red lights, ride with intoxicated drivers, and drive after using alcohol and drugs. Teens also have the lowest rate of seat belt use (CDC, 2006b). The young driver needs to learn to comply with rules and regulations regarding use of a car. S A F E T Y A L E R T Reinforce to new drivers and parents of new drivers the need to consistently wear safety belts and to never ride in a car with a driver who has been drinking. Assist parents and teen in developing a plan of action if teen is with a driver who drinks at an outing. Because adolescence is a time when mature sexual physical characteristics develop, some adolescents begin to have physical relationships with others. They need prompt, accurate instruction about abstinence and/or safe sexual practices and birth control. Adult. The threats to an adult’s safety are frequently related to lifestyle habits. For example, the client who uses alcohol excessively is at greater risk for motor vehicle accidents. The long-term smoker has a greater risk of cardiovascular or pulmonary disease as a result of the inhalation of smoke into the lungs and the effect of nicotine on the circulatory system. Likewise, the adult experiencing a high level of stress is more likely to have an accident or illness such as headaches, gastrointestinal (GI) disorders, and infections (see Chapter 31). Older Adult. The physiological changes that occur during the aging process increase the client’s risk for falls and other types of accidents such as burns and car accidents (Box 38-1). Older clients are more likely to fall in the bedroom, bathroom, and kitchen, and outside as a result of ice on walkways or obstacles in the garden. Inside falls most often occur while transferring from beds, chairs, and toilets; getting into or out of bathtubs; tripping over items, such as cords covered by rugs or carpets, carpet edges, or doorway thresholds; slipping on wet surfaces; and descending stairs. • • • Potter 978-0-323-04828-6/10007 1006 Unit 7 Basic Human Needs BO X 3 8 - 1 Physical Assessment Findings in the Older Adult That Increase the Risk of Accidents Musculoskeletal Changes Muscle strength and function decrease, joints become less mobile, bones are brittle due to osteoporosis, postural changes (e.g., kyphosis) are common, and range of motion is limited. Nervous System Changes All voluntary or automatic reflexes slow to some extent, ability to respond to multiple stimuli decreases, and sensitivity to touch is decreased. Sensory Changes Peripheral vision and lens accommodation decrease, lens develops opacity (cataracts), stimuli threshold for light touch and pain increases, transmission of hot and cold impulses is delayed, and hearing is impaired as high-frequency tones become less perceptible. Genitourinary Changes Nocturia and occurrences of incontinence increase. Modified from Ebersole P, Hess P, Luggen A: Toward healthy aging, ed 6, St. Louis, 2004, Mosby. Unfortunately, clients throughout all developmental stages are subject to abuse. Child abuse, domestic violence, and abuse of older adults are serious threats to safety. Chapters 12 through 14 discuss these topics. Individual Risk Factors Other risk factors posing threats to safety include lifestyle, impaired mobility, sensory or communication impairment, and lack of safety awareness. Lifestyle. Some lifestyles increase safety risks. People who drive or operate machinery while under the influence of chemical substances (drugs or alcohol), who work at inherently dangerous jobs, or who are risk takers are at greater risk of injury. In addition, people experiencing stress, anxiety, fatigue, or alcohol or drug withdrawal, or those taking prescribed medications are sometimes more accident-prone. Because of these factors, some clients are too preoccupied to notice the source of potential accidents, such as cluttered stairs or a stop sign. Impaired Mobility. Impaired mobility due to muscle weakness, paralysis, or poor coordination or balance is a major factor in client falls. Immobilization predisposes the client to additional physiological and emotional hazards, which in turn further restricts mobility and independence (see Chapter 37). Sensory or Communication Impairment. Clients with visual, hearing, tactile, or communication impairment, such as aphasia or a language barrier, are at greater risk for injury. Such clients are not always able to perceive a potential danger or express their need for assistance (see Chapter 49). Lack of Safety Awareness. Some clients are unaware of safety precautions, such as keeping medicine or poisons away from children or reading the expiration date on food products. A complete nursing assessment, including a home inspection, will BOX 38-2 Nine Life-Saving Patient Safety Solutions • Be aware of look-alike, sound-alike medication names. Carefully review medication orders of these drugs and use the six rights of medication safety. • Use patient identification. Use two forms of patient identification, such as a hospital arm band and medical record number. • Communication during patient handover. Communicate critical information, provide time for health care personnel to ask and resolve questions, and involve the patient and family during the handover process. • Perform correct procedure at correct body site. Mark the operative site and take a “time out” to verify correct patient, operative site, and procedure before initiating procedure. • Control concentrated electrolyte solutions. Use the six rights of medication administration and follow agency protocols for these solutions. • Ensure medication accuracy at transitions in care. Perform medication reconciliation at each care transition. Compare all medications a patient is taking against medical order and the patient’s “home” medication list during admission, transfer, and discharge. • Avoid catheter and tubing misconnections. Be meticulous in verification of catheter and tubing connections, right catheter, and right connection tubing. Label tubing and connections when patient has multiple catheters. • Do not reuse single-use injection devices. Never reuse needles, injection devices, or intravenous catheters. • Improve hand hygiene to prevent health care–associated infections. Perform hand hygiene before and after each patient encounter and after contact with contaminated objects (even when gloves are worn). Encourage family and visitors to perform hand hygiene before and after visits. Courtesy WHO Collaborating Centre for Patient Safety Releases: Nine LifeSaving Patient Safety Solutions http://www.jointcommissioninternational. org/solutions, last accessed May 12, 2007. help you identify the client’s level of knowledge regarding home safety so that you can correct deficiencies with an individualized nursing care plan. Risks in the Health Care Agency Environmental safety pertains to the health care agency, as well as to the client’s home and community. However, there are specific risks in health care agencies that also need to be addressed. A landmark report published by the Institute of Medicine (IOM) in 1999 brought national attention to the serious problem of in-hospital medical errors (Kohn, Corrigan, and Donaldson, 1999). A HealthGrades report indicates that an average of 195,000 hospitalized Americans died annually in 2000, 2001, and 2002 because of potentially preventable medical errors (HealthGrades, 2004). Three types of medical errors accounted for almost 60% of the client safety incidents: infection following surgery, bed sores, and failure to diagnose and treat in time. Medication errors, also cited in these reports, can occur at any point in the medication administration process, during ordering, transcription, dispensing, and administering. The majority of errors occur during the ordering and administration stages (Agency for Healthcare Research and Quality [AHRQ], 2006). The World Health Organization and The Joint Commission (TJC) work together to enhance client safety (Box 38-2). It is essential that nurses and health care facilities Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1007 build safety into processes of care and take a systems approach when taking on efforts to reduce medical errors. Various forms of chemicals used in health care settings are a source of an environmental risk. Chemicals such as mercury (see Chapter 32) and those found in some medications, anesthetic gases, cleaning solutions, and disinfectants are potentially toxic if ingested or inhaled. Material safety data sheets (MSDSs) are available to provide detailed information about the chemical, any health hazards imposed, and precautions for safe handling and use. MSDSs all give information on the steps to take in case the material is released or spilled. Specific risks to a client’s safety within the health care environment also include falls, client-inherent accidents, procedure- related accidents, and equipment-related accidents. The nurse assesses for these four potential problem areas and, considering the developmental level of the client, takes steps to prevent or minimize accidents. An accident necessitates the filing of an incident report, a confidential document that completely describes any client accident occurring on the premises of a health care agency (see Chapter 23). The report documents the accident, client assessment, and interventions carried out for the client. In addition to completing the incident report, you objectively document the incident in the client’s medical record. Because this is a confidential document, do not mention the incident report in the medical record because this eliminates the health care agency’s protective clause. Falls. In 2003 more than 1.8 million seniors age 65 and older were treated in emergency departments for fall-related injuries, and more than 421,000 were hospitalized (CDC, 2006a). The risk for falling is significantly higher in older clients. In addition to age, a history of previous falls, gait disturbance, balance and mobility problems, postural hypotension, sensory impairment, urinary and bladder dysfunction, and certain medical diagnostic categories (e.g., cancer and cardiovascular, neurological, and cerebrovascular diseases) increase the risk. One of the more common factors precipitating a fall is a client’s attempt to get out of bed to toilet. Drug use and drug interactions are also implicated in falls. Hip fractures are among the most serious fall-related injuries. Half of older adults who suffer a hip fracture never regain their previous level of functioning, and many are unable to live independently after the injury (National Center for Injury Prevention and Control, 2002). Falls that result in injuries will possibly extend a client’s length of stay in the health care environment, placing them at an even greater risk for other complications. Client-Inherent Accidents. Client-inherent accidents are accidents (other than falls) where the client is the primary reason for the accident. Examples of client-inherent accidents are selfinflicted cuts, injuries, and burns; ingestion or injection of foreign substances; self-mutilation or fire setting; and pinching fingers in drawers or doors. A client-inherent accident sometimes occurs as a result of a seizure. A seizure is hyperexcitation and disorderly discharge of neurons in the brain leading to a sudden, violent, involuntary series of muscle contractions that is paroxysmal and episodic, as in a seizure disorder, or transient and acute, such as following a head injury. A generalized tonic-clonic, or grand mal, seizure lasts approximately 2 minutes (no longer than 5) and is characterized by a cry, loss of consciousness with falling, tonicity (rigidity), clonicity (jerking), and incontinence. During a fall, or as a result of muscle jerking, musculoskeletal injuries can occur. Before a convulsive episode, a few clients report an aura, which serves as a warning or sense that a seizure is about to occur. An aura is a bright light, smell, or taste. During the seizure activity the client will possibly have shallow breathing, cyanosis, and loss of bladder and bowel control. Following the seizure there is a postictal phase during which the client often has amnesia or confusion and falls into a deep sleep. If repeated seizures occur or if a single seizure lasts longer than 5 minutes, the person needs to be taken to a medical facility immediately. Prolonged or repeated seizures indicate status epilepticus. This condition is a medical emergency and requires intensive monitoring and treatment (Epilepsy Foundation, 2006). It is important that you observe the client carefully before, during, and after the seizure so that you are able to document the episode accurately. Procedure-Related Accidents. Procedure-related accidents occur during therapy. They include medication and fluid administration errors, improper application of external devices, and accidents related to improper performance of procedures (e.g., Foley catheter insertion). Nurses are able to prevent many procedure-related accidents. For example, strictly following the procedure for administering medications will prevent medication errors (see Chapter 35). Proper administration of intravenous (IV) fluids prevents fluid overload or deficit (see Chapter 41). The potential for infection is reduced when surgical asepsis is used for sterile dressing changes or any invasive procedure, such as insertion of a Foley catheter. Finally, correct use of body mechanics and transfer techniques reduces the risk of injuries when moving and lifting clients (see Chapter 47). Equipment-Related Accidents. Equipment-related accidents result from the malfunction, disrepair, or misuse of equipment or from an electrical hazard. To avoid rapid infusion of IV fluids, all general use and client-controlled analgesic pumps need to have free-flow protection devices. To avoid accidents, do not operate monitoring or therapy equipment without instruction. Use a checklist to assess potential electrical hazards to reduce the risk of electrical fires, electrocution, or injury from faulty equipment. In health care settings, the clinical engineering staff makes regular safety checks of equipment. Critical Thinking Successful critical thinking requires a synthesis of knowledge, experience, information gathered from clients, critical thinking attitudes, and intellectual and professional standards. Clinical judgments require the nurse to anticipate necessary information, analyze the data, and make decisions regarding client care. Critical thinking is an ongoing process. During assessment (Figure 38-4) you consider all critical thinking elements, as well as information about the specific client, to make appropriate nursing diagnoses. In the case of safety the nurse integrates knowledge from nursing and other scientific disciplines, previous experiences in caring for clients who had an injury or were at risk, critical thinking at- Potter 978-0-323-04828-6/10007 1008 Unit 7 Basic Human Needs Knowledge • Basic human needs • Potential risks to client safety from physical hazards, lifestyle, risks associated with health care environment, environmental risks, and biohazards • Influence of developmental stage on safety needs • Influence of illness/medications on client safety Experience • Caring for clients whose mobility or sensory impairments increase threats to safety • Personal experience in caring for younger siblings or children ASSESSMENT • Identify actual potential threats to the client’s safety • Determine impact of the underlying illness on the client’s safety • Identify the presence of risks for the client’s developmental stage and client’s environment • Determine impact of environmental influence of the client’s safety Standards • Apply intellectual standards such as accuracy, significance, and completeness when assessing for threats to the client’s safety • Apply ANA standards for nursing practice • Apply agency practice standards (e.g., fall prevention or restraint protocols) • Review and apply the most joint commission patient safety goals Attitudes • Demonstrate perserverance when necessary to identify all safety threats • Be responsible for collecting unbiased, accurate data regarding threats to the client’s safety • Show discipline in conducting a thorough review of the client’s home environment Figure 38-4 Critical thinking model for safety assessment. titudes such as perseverance, and any standards of practice that are applicable. For example, the American Nurses Association (ANA) standards for nursing practice address the nurse’s responsibility in maintaining client safety. TJC (2006) also provides standards for safety (e.g., in the administration of medications, use of restraints, and use of medical devices). You refer to all of this information and experience as you conduct a detailed assessment of a specific client. For example, while assessing a specific client’s home environment, the nurse will consider knowledge regarding typical locations within the home where dangers commonly exist. If a client has a visual impairment, you will apply previous experiences in caring for clients with visual changes to anticipate how to thoroughly assess the client’s needs. Critical thinking directs you to anticipate what needs to be assessed and how to make conclusions about available data. T Box 38-3 F Nursing Assessment Questions Activity and Exercise • Do you use any assistive devices such as a wheelchair, walker, or cane to help you move or get around? Did someone show you how to use them safely? • Do you have any difficulty bathing? Dressing? Eating? Using the bathroom? Transferring out of the bed or chair? • What type of exercise or physical activity do you get? How often? • How many meals do you eat in a typical day? How do you handle meal preparation? • Do you do your own laundry? How do you do this, and where are these appliances located? • Do you drive an automobile? When do you normally drive? How far? • How often do you wear a safety belt when in the car? • Have you recently been involved in a motor vehicle accident? Medication History • What medications do you take? • Has your doctor or pharmacist reviewed your medicines with you? • Do any medications make your dizzy or light-headed? History of Falls • Have you ever fallen or tripped over anything in your home? • Have you ever suffered an injury from a fall? What was it, and how did it happen? • Did you have any symptoms right before you fell? What were they? • What activity were you performing before the fall? Home Maintenance and Safety • Who does your simple home maintenance or minor home repairs? • Who shovels your snow? Tends to your lawn? • Do you feel safe in your home? What things in your environment make you feel unsafe? • Do you have someone to call in case of an emergency? • How do you feel about making modifications to your home to make it safer? Do you need help finding resources to help you do this? Safety and the Nursing Process FAssessment To conduct a thorough client assessment, consider possible threats to the client’s safety, including the client’s immediate environment, as well as any individual risk factors. Ask the client specific questions related to safety (Box 38-3). Nursing History. A nursing history includes data about the client’s level of wellness to determine if any underlying conditions exist that pose threats to safety. For example, give special attention to assessing the client’s gait, muscle strength and coordination, balance, and vision. Consider a review of the client’s developmental status as you analyze assessment information. Also review if the client is taking any medications or undergoing any procedures that pose risks. For example, use of diuretics increases the frequency of voiding and results in the client’s having to use toilet Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1009 B O X 3 8 - 4 Home Hazard Assessment Home Exterior Are sidewalks uneven? Are steps in good repair? Is ice and snow removal adequate? Do steps have securely fastened handrails? Is there adequate lighting? Is outdoor furniture sturdy? Home Interior Do all rooms, stairways, and halls have adequate, nonglare lighting? Are night-lights available? Are area rugs secured? Does home have wooden floors? Do nonslip floor mats cover floors where water accumulates? Is furniture placed appropriately to permit mobility? Is furniture sturdy enough to provide support for getting up and down? Are temperature and humidity within normal range? Are there any steps or thresholds that pose a hazard? Are step edges clearly marked with colored tape? Are handrails available and secure? In homes with young children, are window guards and electrical outlet covers installed? Is the poison control center number easily accessible? Can all doors and windows with security gates and locks be opened from the inside without a key? Kitchen Are hand-washing facilities available? Is the pilot light on for the gas stove? Are the stovetop and oven clean? Are the dials on the stove readable? Are storage areas within easy reach? Are fluids such as cleaners and bleach in original containers and stored properly? In homes with young children, are safety locks on cabinets and corner counter protectors installed? Is the water temperature within normal range (no greater than 120° F)? Are there clean areas for food storage and preparation? Is refrigeration adequate? Are the refrigerator and freezer temperatures correct? facilities more often. Falls often occur with clients who have to get out of bed quickly because of urinary urgency. Client’s Home Environment. When caring for a client in the home, a home hazard assessment is necessary (Box 38-4). Walk through the home with the client, and discuss how the client normally conducts daily activities. Key areas to inspect are the bathroom, kitchen, and areas with stairs. For example, when you assess adequacy of lighting, inspect the areas where the client moves and works, such as outside walkways, steps, interior halls, and doorways. Getting a sense of the client’s routines helps you recognize hazards that are not as obvious. Assessment for risk of food infection or poisoning includes obtaining a detailed dietary assessment for the past week; conducting an examination of GI and central nervous system (CNS) function; observing for a fever; and analyzing the results of cultures of feces and vomitus. Inspect suspected food and water Bathroom Are hand-washing facilities available? Are there skid-proof strips or surfaces in the tub or shower? Are bath mats secured? Does the client need grab bars near the bathtub and toilet? Does the client need an elevated toilet seat? Is the medicine cabinet well lighted? Are medications in their original containers? Are medication containers child resistant if children live in the home or visit? Has the client discarded outdated medications? Bedroom Are beds of adequate height to allow getting on and off easily? Is day and night lighting adequate? Are floor coverings nonskid? Does the client have a telephone nearby? Are emergency numbers visible near the telephone? Electrical and Fire Hazards Are smoke and carbon monoxide detectors installed? Are the batteries for all detectors tested every month and changed twice a year? Have furnaces, chimneys, and stoves been checked for proper ventilation? Are extension cords in good condition and used appropriately? Are appliances in good working order? Are electrical appliances located away from water sources? Is there a multipurpose fire extinguisher near the cooking area, and does client understand how to use it? Are combustible items such as oil-based paints, gasoline, and oily rags being stored in a garage and/or basement? Are electrical outlets overloaded? Are flashlights available? Is there a first aid kit available to the adult members of the household? Does everyone in the family have easy access to emergency phone numbers? Modified from Ebersole P, Hess P, Luggen A: Toward healthy aging, ed 6, St. Louis, 2004, Mosby; and McCullagh MC: Home modification: how to help patients make their homes safer and more accessible as their abilities change, Am J Nurs 106:54, 2006. sources, and assess the client’s hand-washing practices. It is useful for the nurse to ask clients when they routinely wash their hands. This will then prompt a helpful discussion about the purpose and importance of hand washing. Assessment of the environmental comfort of a client’s home includes a review of when the client normally has heating and cooling systems serviced. Does the client have a functional furnace or space heater? Does the home have air conditioning or fans? You need to inform clients who use space heaters of the risk for fires. When clients live in older homes, encourage clients to have inspections for the presence of lead in paint, dust, or soil. Because lead also comes from the solder or plumbing fixtures in a home, clients should have water from each faucet tested. Local health offices can assist a homeowner in locating a trained lead inspector who will take samples from various locations and have them analyzed at a laboratory for content of lead. Potter 978-0-323-04828-6/10007 1010 Unit 7 Basic Human Needs TA B L E 3 8 - 1 Fall Assessment Tool Directions: Circle the score for the risk factor that corresponds to the client. The tool should be administered on admission, at specified intervals, and when warranted by changes in health status. Scores of 15 and higher indicate high risk, and preventive measures should be implemented. Client Factors Date Admit History of falls Confusion Age (over 65) Impaired judgment Sensory deficit Unable to ambulate independently Decreased level of cooperation Increased anxiety/emotional liability Incontinence/urgency Cardiovascular/respiratory disease Medications affecting blood pressure or level of consciousness Postural hypotension with dizziness Environmental Factors Attached equipment (e.g., IV pole, chest tubes) Initial Score Date Reassessed Score 15 5 5 5 5 5 5 5 5 5 5 15 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Modified from Farmer B: Try this: best practices in nursing care to older adults, New York, 2000, The Hartford Institute for Geriatric Nursing, New York University. Health Care Environment. When the client is cared for within a health care facility, you need to determine if any hazards exist in the immediate care environment. Does the placement of equipment or furniture pose barriers when the client attempts to ambulate? Does positioning of the client’s bed allow the client to reach items on a bedside table or stand? Does the client need assistance with ambulation? The nurse also collaborates with clinical engineering staff to make sure that equipment has been assessed to ensure proper function and condition. Risk for Falls. Assessment of a client’s fall risk factors is essential in determining specific needs and developing targeted interventions to prevent falls. The nurse begins by asking clients if they have had a history of falls. A fall assessment tool (Table 38-1) helps the nurse assess for potential risks before accidents and injuries result (Farmer, 2000). The illustrated tool has weighted risk factors. A client’s risk of falling increases dramatically as the number of risk factors increases. Initial and daily assessment of fall risk is important in identifying clients who are at risk of falling. In many cases family members are important resources in assessing a client’s fall risk. Families often are able to report on the client’s level of confusion and ability to ambulate. Risk for Medical Errors. Be alert to factors within your own environment that create conditions in which medical errors are more likely to occur. Studies have shown that overwork and fatigue cause a significant decrease in alertness and concentration, leading to errors (Trinkoff and others, 2006). It is important for nurses to be aware of these factors and to include checks and balances when working under stressful conditions. For example, to reduce the potential for a medical error, it is essential for the nurse to check the client’s identification bracelet before beginning any procedure or administering a medication (see Chapter 35). In January 2003 TJC established National Patient Safety Goals in an effort to reduce the risk of medical errors. These evidencebased recommendations require health care facilities to focus their attention on a series of specific actions. Data on the achievement of the goals will be made public each year. TJC announces new goals each year in July. The National Patient Safety Goals for 2007 include the following: • Improve the accuracy of client identification. • Improve the effectiveness of communication among caregivers. • Improve the safety of using medications. • Accurately and completely reconcile medications across the continuum of care. • Reduce the risk of harm resulting from falls. • Reduce the risk of health care–associated infections. • Encourage clients’ active involvement in their own care as a client safety strategy. • In psychiatric hospitals and hospitals that treat clients for emotional or behavioral disorders, the organization identifies safety risks inherent in its client population. Bioterrorist Attacks. Although the occurrence of a bioterrorist attack has been limited to the anthrax deaths following September 11, 2001, the threat is very real. Be prepared to make accurate and timely assessments in any type of setting. If an attack occurs, it will most likely involve the use of biological agents such as anthrax, botulism, smallpox, or bubonic plague. A bioterrorist attack would likely resemble a natural outbreak initially, but you will need to recognize that the microorganisms used may have been modified for increased virulence or may have resistance to antibiotics or vaccines (Jones and others, 2002). Biological attacks are either overt (announced) or covert (unannounced). Overt attacks require rapid assessment of their true occurrence, followed Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1011 B O X 3 8 - 5 Biological Agent Syndromes 1. Anthrax (acute infectious disease caused by Bacillus anthracis, a spore-forming, gram-positive bacillus). Humans become infected through skin contact, ingestion, or inhalation. Person-to-person transmission of inhalational disease does not occur. Direct exposure to vesicle secretions of skin anthrax will possibly result in secondary cutaneous infection. Clinical Features: Pulmonary: Flulike symptoms, possible brief interim improvement, within 2 to 4 days, abrupt onset of respiratory failure, shock, hemodynamic collapse and death within 24 to 36 hours. Gram-positive bacilli on blood culture tests. Cutaneous: Local skin involvement, common on the head, forearms, or hands; localized itching followed by a papular lesion that turns vesicular and within 2 to 6 days become a depressed black eschar. Gastrointestinal: Abdominal pain, nausea, vomiting, and fever after eating contaminated food (usually meat); bloody diarrhea, hematemesis; gram-positive bacilli on blood culture. Symptoms begin within 1 day to 8 weeks (average 5 days) depending on exposure route and amount of agent. 2. Botulism (caused by Clostridium botulinum, an anaerobic gram-positive bacillus that produces a potent neurotoxin). Food-borne botulism is the most common form. An airborne form of botulism is also possible. Clinical Features: Food-borne botulism causes abdominal cramping, diarrhea, and other gastrointestinal symptoms. Both food-borne and inhalation botulism cause responsive client with absence of fever; drooping eyelids, weakened jaw clench, difficulty swallowing or speaking; blurred vision and double vision; symmetric paralysis of arms first, followed by respiratory muscles, then legs; respiratory dysfunction from respiratory muscle paraly- by an appropriate response. Covert attacks become obvious only after victims present for medical care, after the incubation period has passed and clinical signs begin to appear (Jones and others, 2002). In both cases it is essential for nurses to recognize and know high-risk syndromes (Box 38-5). Acutely ill clients representing the earliest cases after a covert attack will seek care in emergency departments. Less-ill clients at the onset of an illness will possibly seek care in primary care settings. There are basic epidemiological principles to assess whether a client’s presentation of symptoms is typical of an endemic disease or is an unusual event that should raise concern. Features that alert nurses to the possibility of a bioterrorism-related outbreak include the following (Dire, 2006): • A rapidly increasing incidence of a disease (e.g., within hours or days) in a normally healthy population • An unusual increase in the number of people seeking care, especially with fever, respiratory, or gastrointestinal complaints • An endemic disease rapidly emerging at an uncharacteristic time or location or in an unusual pattern • Lower attack rates among clients who are primarily indoors, in areas with filtered or closed ventilation, compared with people who had been outdoors • Clusters of clients arriving from a single locale • Large numbers of rapidly fatal cases • Any client presenting with a disease that is relatively uncommon to the geographical area and has bioterrorism potential • Atypical clinical presentation sis; no sensory deficits. Neurological symptoms of food-borne botulism begin 12 to 36 hours after ingestion and 24 to 72 hours after inhalation. The disease is not transmitted from person to person. 3. Plague (an acute bacterial disease caused by the gram-negative bacillus Yersinia pestis). A bioterrorism-related outbreak may be expected to be airborne. Clinical Features: Fever, cough, chest pain, hemoptysis within 24 hours of symptom onset, mucopurulent or watery sputum with gram-negative rods in a Gram stain test. X-ray film shows bronchopneumonia. Person-to-person transmission is possible via large aerosol droplets. Symptoms usually appear within 1 to 3 days. 4. Smallpox (an acute viral illness caused by the variola virus). Disease has the potential to cause severe morbidity in a nonimmune population, and it can be transmitted via the airborne route. A single case of smallpox is a public health emergency. Clinical Features: Symptoms similar to other acute viral illnesses, such as the flu. Skin lesions appear, quickly progressing from macules to papules to vesicles. Other symptoms include 2 to 4 days of fever and myalgia; rash most prominent on face and extremities (including palms and soles); rash scabs over in 1 to 2 weeks. Smallpox is transmitted by large and small respiratory droplets. Client-to-client transmission is likely from airborne and droplet exposure and by contact with skin lesions or secretions. Symptoms begin in 7 to 17 days (average 12 days). Modified from Dire DJ: CBRNE—Biological warfare agents, http://www. emedicine.com/emerg/byname/cbrne—biological-warfare-agents.htm, accessed April 5, 2006. Nurses need to be able to recognize a biological casualty and to carry out their roles and responsibilities quickly and efficiently. Timely communication is critical for alerting both the medical and general community at large to a bioterrorist attack. Health care agencies’ emergency plans will outline the predetermined departments and locations to contact in the event of an attack. Client Expectations. Clients generally expect to be safe in their homes and health care settings. However, there are times when a client’s view of what is safe does not agree with that of the nurse. For this reason, any assessment needs to include the client’s understanding of his or her perception of risk factors. This is important if the nurse needs to make changes in the client’s environment. Clients usually do not purposefully put themselves in jeopardy. When clients are uninformed or inexperienced, threats to their safety will occur. You will always need to consult clients on ways to reduce hazards in their environment. FNursing Diagnosis After completing an assessment of the client’s safety status, review any clusters of data to determine if there are patterns suggesting that safety is threatened. Identification of defining characteristics from the data guides you in identifying appropriate nursing diagnoses. The diagnostic process requires accurate recognition of defining characteristics, as well as the related factors (Box 38-6). Potter 978-0-323-04828-6/10007 1012 Unit 7 Basic Human Needs T Box 38-6 F Nursing Diagnostic Process Risk for Injury Assessment Activities Observe client’s mobility and body alignment. Defining Characteristics Uncoordinated gait Poor posture Ask client about visual acuity. Reports difficulty seeing at night Reports “tripping” over rugs and furniture Complete a home hazard appraisal. Poorly lighted home Rooms filled with small items Excessive amount of furniture for size of room Rugs not secure The related factor becomes the basis for selecting nursing therapies. For example, Risk for injury related to impaired mobility and Risk for injury related to barriers in the home environment require different nursing interventions. The client with altered mobility requires ambulatory aids and physical therapy. When the related factor is barriers in the home, the nurse intervenes to recommend changes that will create a safer environment. At times, multiple related factors apply. Examples of nursing diagnoses that possibly apply for clients whose safety is threatened include the following: • Risk for imbalanced body temperature • Impaired home maintenance • Risk for injury • Deficient knowledge • Risk for poisoning • Disturbed sensory perception • Risk for suffocation • Disturbed thought processes • Risk for trauma Knowledge • Role of community resources in safety promotion • Safety risks posed in use of home care therapies (e.g., home oxygenation, IV therapy) • Safety interventions suited to client’s risks and condition Experience • Previous client responses to planned nursing therapies to improve safety (e.g., what worked and what did not work) PLANNING • Select nursing interventions to promote safety according to the client’s developmental and health care needs • Consult with occupational and physical therapists for assistive devices • Select interventions that will improve the safety of the client’s home environment Standards • Establish interventions individualized to the client’s safety needs • Apply ANA and TJC standards of providing interventions in a safe and appropriate manner • Apply ANA code of ethics to safeguard the client from incompetent or unethical care Attitudes • Use creativity to assist in designing interventions suited to client needs and available resources • Take risks to implement interventions that explore new resources or use current resources in new ways Figure 38-5 Critical thinking model for safety planning. FPlanning During planning, critically synthesize information from multiple sources (Figure 38-5). Critical thinking ensures that the client’s plan of care integrates all that you learned about the client, as well as the key critical thinking elements. For example, the nurse will reflect on knowledge regarding the services other disciplines (e.g., occupational therapy) provide in helping clients return to their home environments safely. Also reflect on any previous experience whereby a client benefited from safety interventions. Such experience helps you adapt approaches with a new client. Applying critical thinking attitudes such as creativity helps the nurse and client collaborate in planning interventions that are relevant and most useful, particularly when making changes in the home environment. Goals and Outcomes. You need to plan and set goals in collaboration with the client, family, and other members of the health care team (see care plan). The client who is an active par- ticipant in reducing threats to safety becomes more alert to potential hazards. Make sure goals and outcomes are measurable and realistic, with consideration of the resources available to the client. The overall goal for a client with a threat to safety is remaining free from injury. The following are examples of expected outcomes that focus on the client’s need for safety: • Modifiable hazards will be reduced in the home environment by 100% within 1 month. • Client does not suffer a fall or injury. • Client identifies risks associated with visual impairment. Setting Priorities. You prioritize nursing interventions to provide safe and efficient care. For example, the client described in the concept map (Figure 38-6) has several nursing diagnoses. The client’s mobility problem is an obvious priority because of its influence on skin integrity and risk for falls. Plan individualized interventions based on the severity of risk factors and the client’s developmental stage, level of health, lifestyle, and culture (Box 38-7). Planning must involve an understanding of the client’s need to maintain independence within physical and cognitive Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1013 C ONCEPT M AP Nursing diagnosis: Risk for falls related to left-sided paralysis • Imbalanced gait • Receiving diuretic • Urinary incontinence • Fell at home 1 month ago Nursing diagnosis: Risk for impaired skin integrity related to decreased sensation • Sensory impairment left side • Urinary incontinence • Difficulty changing positions Interventions • Implement fall precautions • Visit client hourly to determine needs • Avoid late evening fluids • Schedule toileting and hygiene activities Interventions • Initiate skin care protocol • Turn client every 11/2 hours • Offer urinal/toilet every 2 hours Client’s chief medical diagnosis: 20 pack-year smoking history, left-sided paralysis from previous stroke, postoperative abdominal surgery Nursing diagnosis: Impaired physical mobility related to left-sided paralysis • Difficulty turning • Reduced strength on left side • Left-sided neglect Nursing diagnosis: Ineffective airway clearance related to retained thick pulmonary secretions • Abnormal lung sounds in both lobes • Dyspnea • Coughs with difficulty Interventions • Range of joint motion • Schedule short walks • Occupational therapy for bathing, dressing, and other ADLs Interventions • Teach cascade cough • Increase fluids • Assist client with coughing and deep breathing every hour Link between medical diagnosis and nursing diagnosis Link between nursing diagnosis Figure 38-6 Concept map for a client with a cerebrovascular accident 3 months ago with left-sided paralysis, 2 days postoperative after right femoral-popliteal bypass. capabilities. Collaborate to establish ways of maintaining the client’s active involvement within the home and health care environment. Education of the client and family is also an important intervention to reduce safety risks over the long term. Collaborative Care. Clients need to learn how to identify and select resources within their community that enhance safety (e.g., neighborhood block homes, local police departments, and neighbors willing to check on a client’s well-being). Collaboration with the client and family and other disciplines such as social work and occupational and physical therapy become an important part of the nurse’s plan of care. For example, a hospitalized client needs to go to a rehabilitation facility to gain strength and endurance before being discharged home. Make sure the client and family understand the need for resources and are willing to make changes that will promote their safety. FImplementation You direct nursing interventions toward maintaining the client’s safety in all types of settings. Nursing measures for providing a safe environment include health promotion, developmental interventions, and environmental interventions. Health Promotion. To promote an individual’s health, it is necessary for the individual to be in a safe environment and to practice a lifestyle that minimizes risk of injury. Edelman and Mandle (2006) describe passive and active strategies aimed at health promotion. Passive strategies include public health and government legislative interventions (e.g., sanitation and clean water laws) (see Chapter 3). Active strategies are those in which the individual is actively involved through changes in lifestyle Potter 978-0-323-04828-6/10007 1014 Unit 7 Basic Human Needs T Box 38-7 Cultural Aspects of Care Environment of Care Cultural phenomena affecting health and safety include personal space, social organizations, communication, and environmental control. While conducting a home assessment for risks to safety, nurses need to realize that they have entered the client’s territory and that the client’s attitude toward his or her residence and belongings must be appreciated. For example, clients from Western Europe and the British Isles may be considered aloof and distant in terms of space. It is sometimes very difficult for them to have an outsider in their home who is suggesting changes with regard to their personal belongings to reduce physical hazards. It is particularly difficult to determine a client’s attitude toward his or her home environment when the client speaks another language. Another culturally sensitive issue is the client’s sense of environmental control. Be aware of health beliefs and practices that will affect the outcome of interventions. For example, reliance on family and religious organizations, as opposed to community resources, will possibly affect the client’s compliance with nursing interventions and referrals. Nurses and health care providers need to learn to be sensitive when asking questions and showing respect for different cultural beliefs. Adapting to different cultural beliefs and practices requires flexibility and a respect for others’ viewpoints. Respect for the belief systems of others and the effects of those beliefs on the client’s well-being are critically important to competent care. Nurses need to have the ability and knowledge to communicate and to understand health behaviors influenced by culture. (e.g., wearing seat belts or installing outdoor lighting) and participation in wellness programs. Nurses participate by supporting legislation and working in community-based settings. Because environmental and community values have the greatest influence on health promotion, community and home health nurses are able to assess and recommend safety measures in the home, school, neighborhood, and workplace. Developmental Interventions Infant, Toddler, and Preschooler Infants, toddlers, and preschoolers depend on adults to protect them from injury. Growing children are curious and completely trusting of their environment and do not perceive themselves to be in danger. Nurses are frequently in a position to educate parents or guardians about reducing risks of injuries for young children (see Chapter 12). Nurses working in prenatal and postpartum settings can easily incorporate safety into the care plan of the childbearing family. Community health nurses are able to assess the home and show parents how to promote safety in their homes (Table 38-2). Educate parents that children under 5 years are also more susceptible to diseases such as measles, mumps, and chickenpox. Immunizations, given before the age of 2 years and at recommended intervals, protect a child from life-threatening diseases. School-Age Child School-age children increasingly explore their environment (see Chapter 12). They have friends outside their immediate neighborhood, and they become more active in school, church, and community activities. The school-age child needs specific teaching regarding safety in school and at play. See Table 38-2 for nursing interventions to help guide the parent in providing for the safety of the school-age child. Implications for Practice • Resistance to changing long-standing habits interferes with a cultural group’s acceptance of injury prevention practices. Include family members who have a strong influence, such as a dominant male or older woman, when providing safety education. • Evaluate the use of traditional ethnic remedies or foods that contain lead because they increase a client’s risk for lead poisoning. • Living in rural areas and in manufactured housing places the client at greater risk for fire-related injuries and death. Stress the importance of having working smoke detectors and a multipurpose fire extinguisher. • Assess the client’s smoking and drinking habits. Residential fire deaths are often attributed to the use of cigarettes and alcohol. • Clients who live in poverty and have low educational levels are at greater risk for injury and disease. Assist the client and family in identifying community resources such as the local health office or clinic. • Be aware of family patterns and how the client and family interact with each other. Family disruption and weak intergenerational ties increase a client’s risk for injury due to violent behavior. Modified from Giger JN, Davidhizar R: The Giger and Davidhizar transcultural assessment model, J Transcult Nurs 13:185, 2002. Adolescent Risks to the safety of adolescents involve many factors outside the home environment, particularly their almost constant involvement with members of their peer group (see Chapter 12). Adults serve as role models for adolescents and, through providing examples, setting expectations, and providing education, can help adolescents minimize risks to their safety. This age-group has a high incidence of suicide because of feelings of decreased self-worth and hopelessness. Be aware of the risks posed at this time, and be prepared to teach adolescents and their parents measures to prevent accidents and injury. Adult Risks to young and middle-age adults frequently result from lifestyle factors such as child rearing, high stress levels, inadequate nutrition, use of firearms, excessive alcohol intake, and substance abuse (see Chapter 13). In this fast-paced society there also appears to be more expression of anger, which will possibly quickly precipitate accidents (e.g., “road rage”). Adults need to have the opportunity to discuss the choices they have made in their lifestyle and the types of threats to safety that exist. Given information about threats to their well-being, some adults will make necessary modifications in lifestyle practices. Useful resources are stress management centers (see Chapter 31), employee assistance programs, and health promotion activities, which are in many communities and hospitals. In addition, neighborhood centers, community clinics, and outpatient clinics are equipped to assist adults in modifying lifestyle habits (e.g., smoking, overeating, lack of exercise, and alcoholism) that present risks to health. Older Adult Nursing interventions for older adults reduce the risk of falls and other accidents and compensate for the physiological changes of aging (Box 38-8). Most injuries to older Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1015 T F Nursing Care Plan Risk for Injury Assessment Mr. Key, a visiting nurse, is seeing Ms. Cohen, an 85-year-old woman, at her home. The client is recovering from a mild stroke affecting her left side. Ms. Cohen lives alone but receives regular assistance from her daughter Peggy and son Michael, who both live within 10 miles. Mr. Key’s assessment included a discussion of Ms. Cohen’s health problem and how the stroke has affected her, as well as a pertinent physical examination. Assessment Activities* Ask Ms. Cohen how the stroke has affected her mobility. Conduct a home hazard assessment. Findings/Defining Characteristics She responds, “I bump into things, and I’m afraid I’m going to fall.” Cabinets in kitchen are disorganized and full of breakable items that could fall out. Throw rugs are on floors; bathroom lighting is poor (40-watt bulbs); bathtub lacks safety strips or grab bars; home cluttered with furniture and small objects. Ms. Cohen has kyphosis and has a hesitant, uncoordinated gait. She frequently holds walls for support. Left arm and leg weaker than right. Ms. Cohen has trouble reading and seeing familiar objects at a distance while wearing current glasses. Observe Ms. Cohen’s gait and posture. Assess Ms. Cohen’s muscle strength. Assess visual acuity with corrective lenses. *Defining characteristics are shown in bold type. Nursing Diagnosis: Risk for injury related to impaired mobility, decreased visual acuity, and physical environmental hazards. Planning Goal Home will be free of hazards within 1 month. Ms. Cohen and family will be knowledgeable of potential hazards for Ms. Cohen’s age-group within 1 week. Ms. Cohen will express greater sense of feeling safe from falls in 1 month. Ms. Cohen will be free of injury within 2 weeks. Expected Outcomes (NOC)† Risk Control Modifiable hazards in kitchen and hallway will be reduced in the home within 1 week. Revisions to bathroom completed in 1 month. Knowledge: Personal Safety Ms. Cohen and daughter will identify risks and the steps to avoid them in the home at the conclusion of a teaching session next week. Safety Behavior: Fall Prevention Ms. Cohen will report improved vision with the aid of new eyeglasses. Ms. Cohen will be able to safely ambulate throughout the home and perform personal care activities within 2 weeks. †Outcome classification labels from Moorhead S, Johnson M, Maas M: Nursing outcomes classification (NOC), ed 3, St. Louis, 2004, Mosby. Interventions (NIC)† Rationale Fall Prevention • Review findings from home hazard assessment with Ms. Cohen and daughter. • Establish a list of priorities to modify, and have Ms. Cohen’s son assist in installing bathroom safety devices. • Install lighting (75-watt bulbs, nonglare) throughout the home. Have son install blinds over kitchen windows. • Discuss with Ms. Cohen and daughter the normal changes of aging, effects of recent stroke, associated risks for injury, and how to reduce risks. • Encourage daughter to schedule vision testing for new prescription within 2 to 4 weeks. • Refer to a physical therapist to assess need for assistive devices for kyphosis, left-sided weakness, and gait. Fall risks for homebound older adults include visual disturbances, unsteady gait, and postural changes (Meiner and Leuckenotte, 2006). Home hazard evaluation will highlight extrinsic factors that lead to falls. Modification of environment reduces fall risk (McCullagh, 2006). With aging, the pupil loses the ability to adjust to light, causing sensitivity to glare. Glare makes it difficult to clearly see a walking path (Meiner and Lueckenotte, 2006). Education regarding hazards reduces fear of falling (American Geriatrics Society, 2001). Improved visual acuity reduces incidence of falls (Edelman and Mandle, 2006). Exercise often improves gait, balance, and flexibility. Modifying gait problems by increasing lower extremity strength reduces fall risk. †Intervention classification labels from Dochterman JM, Bulechek GM: Nursing interventions classification (NIC), ed 4, St. Louis, 2004, Mosby. Continued Potter 978-0-323-04828-6/10007 1016 Unit 7 Basic Human Needs F Nursing Care Plan T Risk for Injury—cont’d Evaluation Nursing Actions Ask Ms. Cohen and family to identify risks. Observe environment for elimination of hazards. Reassess Ms. Cohen’s visual acuity. Observe Ms. Cohen’s gait and posture. Client Response/Finding Ms. Cohen and daughter able to identify risks during a walk through the home and expressed a greater sense of safety as a result of changes made. Throw rugs have been removed. Lighting has increased to 75 watts except in bathroom and bedroom. Ms. Cohen has new glasses and says she is able to read better, as well as see distant objects more clearly. Ms. Cohen’s gait remains hesitant and uncoordinated; she reports that her daughter has not had time to take her to the physical therapist. Achievement of Outcome Ms. Cohen and daughter are more knowledgeable of potential hazards. Environmental hazards have been partially reduced. Ms. Cohen’s vision has improved, enabling her to ambulate more safely. Outcome of safe ambulation has not been totally achieved; continue to encourage Ms. Cohen and daughter to go to physical therapy appointment. TA B L E 3 8 - 2 Interventions to Promote Safety for Children and Adolescents Intervention Rationale Infants and Toddlers Have infants sleep on their backs or sides. Teach parents the mnemonic “back to sleep.” Do not fill cribs with pillows, large stuffed toys, or comforters. Sheets should fit snugly. Pacifiers should not be attached to string or ribbon and placed around a child’s neck. All instructions for preparing and storing formula must be followed. Use large, soft toys without small parts, such as buttons. Playpens with mesh sides should not be left with a side down; spaces between crib slats should be less than 23⁄8 inches (6 cm) apart. Never leave crib sides down or leave babies unattended on changing tables or in infant seats, swings, strollers, or high chairs. Discontinue using accessories such as infant seats, and swings when the child becomes too active, physically too big, and/ or according to the manufacturer’s directions. Never leave a child alone in the bathroom, tub, or near any water source (e.g., pool). Baby-proof the home; remove small or sharp objects and toxic or poisonous substances, including plants; install safety locks on floor-level cabinets. Remove plastic bags from the cleaners or grocery store from the home. Electrical outlets should have covers (Figure 38-7). Sleeping on the stomach with the mouth and nose in close proximity to the mattress is associated with sudden infant death syndrome (SIDS) (Hauck and others, 2003). Possibility for infants to become entwined in sheets and other bedding and suffocate. Reduces risk for choking. Proper formula preparation and storage prevents contamination. A formula comes in a concentrated form, or is already premixed with water and ready to use. Following directions ensures proper concentration of the formula. Undiluted formula causes fluid and electrolyte disturbances; very diluted formula will not provide sufficient nutrients. Small parts become dislodged, and choking and aspiration will possibly occur. Possibility for a child’s head becoming wedged in the lowered mesh side or in between crib slats, and asphyxiation may occur. Infants and toddlers roll or move and fall from changing tables or out of accessories such as infant seats or swings. When physically active or too big, the child will possibly fall out of or tip over these accessories and suffer an injury. Reduces risk for accidental drowning. Babies explore their world with their hands and mouth. Choking and poisoning will possibly occur. Reduces risk for suffocation from plastic bags. Reduces opportunity for crawling babies to insert objects into outlets and experience an electrical shock. Modified from Hockenberry M, Wilson D: Wong’s nursing care of infants and children, ed 8, St. Louis, 2007, Mosby. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1017 TA B L E 3 8 - 2 Interventions to Promote Safety for Children and Adolescents—cont’d Intervention Rationale Infants and Toddlers—cont’d Window guards should be on all windows. Install keyless locks (e.g., deadbolts) on doors above a child’s reach, even when they are standing on a chair. Children weighing less than 80 pounds or under 8 years of age should always be in an age/weight-appropriate car seat that has been installed according to the manufacturer’s instructions (Figure 38-8). This includes car seats and booster seats. In cars with a passenger air bag, children under 12 should be in the back seat. All passengers should have seat belts on. Caregivers should learn cardiopulmonary resuscitation (CPR) and the Heimlich maneuver. Preschoolers Teach children to swim at an early age, but always provide supervision near water. Teach children how to cross streets and walk in parking lots. Instruct them to never run out after a ball or toy. Teach children not to talk to, go with, or accept any item from a stranger. Teach children basic physical safety rules, such as proper use of safety scissors, never running with an object in their mouth or hand, and never attempting to use the stove or oven unassisted. Teach children not to eat items found in the street or grass. Remove doors from unus ed refrigerators and freezers. Instruct children not to play or hide in a car trunk or unused appliances. School-Age Children Teach children the safe use of equipment for play and work. Teach children proper bicycle safety, including use of helmet and rules of the road. Teach children proper techniques for specific sports, as well as the need to wear proper safety gear (e.g., eyewear, mouth guards). Teach children not to operate electrical equipment while unsupervised. Children should never have access to firearms or other weapons. All firearms should be kept in locked cabinets. Figure 38-7 Safety covers for electrical outlets. This prevents children from falling out of windows. This prevents a toddler from leaving the house and wandering off. Death from exposure, car accidents, and drowning will possibly occur. Keyless locks allow for rapid exit in case of fire. In case of a sudden stop or crash, an unrestrained child will possibly suffer severe head injuries and death. Caregivers should be prepared to intervene in acute emergencies, such as choking. Learning to swim is a useful skill that will possibly someday save a child’s life. However, all children need constant supervision near water. Pedestrian accidents involving young children are common. Reduces the risk of injury and stranger abduction. Risk of injury is lower if children know basic safety procedures. Reduces risk for possible poisoning. If a child cannot freely exit from appliances and car trunks, asphyxiation will possibly occur. The child needs to learn the safe, appropriate use of implements to avoid injury. Reduces injuries from falling off a bike or being hit by a car. Using proper sports techniques, correct equipment, and protective gear prevents injuries. If an electrical mishap were to occur, no one would be available to help. Children are often fascinated by firearms and weapons and sometimes attempt to play with them. Figure 38-8 Infant car seat. Potter 978-0-323-04828-6/10007 1018 Unit 7 Basic Human Needs TA B L E 3 8 - 2 Interventions to Promote Safety for Children and Adolescents—cont’d Intervention Rationale Adolescents Encourage enrollment in driver’s education classes. Provide information about the effects of using alcohol and drugs. Provide sex education, emphasizing safe sex practices, including abstinence. Refer adolescents to community and school-sponsored activities. Encourage mentoring relationships between adults and adolescents. Teach them safe use of the Internet. Many injuries in this age-group are related to motor vehicle accidents. Adolescents are prone to risk-taking behaviors and are subject to peer pressures. Many adolescents begin sexual relationships. Pregnancy and sexually transmitted diseases sometimes result. The adolescent needs to socialize with peers, yet needs some supervision. Adolescents are in need of role models after whom they can pattern their behavior. Avoids overuse and possible exposure to inappropriate websites. Modified from Hockenberry M, Wilson D: Wong’s nursing care of infants and children, ed 8, St. Louis, 2007, Mosby. T Box 38-8 Focus on Older Adults Physiological Changes of Aging and Their Impact on Client Safety • Older adults experience alterations in vision and hearing. Encourage yearly vision and hearing examinations and frequent cleansing of glasses and hearing aids as a means of preventing falls and burns. • Some older adults have slowed reaction time. Teach clients safety tips for avoiding automobile accidents. Sometimes driving needs to be restricted to daylight hours or suspended. • Range of motion, flexibility, and strength decrease. Encourage supervised exercise classes for older adults, and teach them to seek assistance with household tasks as needed. Safety features, such as grab bars in the bathroom, are often necessary. • Reflexes are slowed, and the ability to respond to multiple stimuli is reduced. Provide adequate, meaningful stimuli but prevent sensory overload. • Nocturia and incontinence are more frequent in older adults. Institute a regular toileting schedule for the client. A recommended frequency is every 3 hours. Give diuretics in the morning. Provide assistance, along with adequate lighting, to clients who need to go to the bathroom at night. • Memory is sometimes impaired. Clients need to use medication organizers, which can be purchased at any drugstore at a adults involve falls, automobile accidents, and those related to burns or fires (National Center for Injury Prevention and Control, 2002). Advancing age and the concurrent physiological changes in vision, hearing, mobility, reflexes, circulation, and the ability to make quick judgments all predispose older adults to falls (see Chapter 14). When a client is hospitalized, confusion, multiple medical problems, medications, immobility, urinary urgency, age-related sensory changes, postural instability, and an unfamiliar environment are major contributors to falling (Meiner and Leuckenotte, 2006). Certain disease states common to older adults, such as arthritis or cerebrovascular accidents, increase chances of injury. very reasonable cost. These dispensers can be filled once a week with the proper medications to be taken at a specific time during the day. • The family plays a significant role in the care of older adults. One in five caregivers reported providing more than 40 hours of care per week (National Alliance for Caregiving, Association for the Advancement of Retired Persons, 2004). Encourage the family to allow the older adult to remain as independent as possible and provide help only for those things that are especially stressful or depleted. • The high prevalence of chronic conditions in older adults results in the use of a high number of prescription and overthe-counter medications. Coupled with age-related changes in pharmacokinetics, there is a greater risk of serious adverse effects. Medications typically prescribed for older adults include anticholinergics, diuretics, anxiolytic and hypnotic agents, antidepressants, antihypertensives, vasodilators, analgesics, and laxatives, all of which may themselves pose risks or may interact to increase the risk for falls. Review the client’s drug profile to ensure that any of the above-noted drugs are used cautiously, and assess the client regularly for any adverse effects that increase fall risk. Drivers age 65 and older have higher crash death rates per mile driven than all but teen drivers (Insurance Institute for Highway Safety [IIHS], 2003). Older adults are more likely to have automobile accidents because of age-related physiological changes such as decreases in vision, hearing, cognitive functions, and physical impairments (CDC, 2006c). Because of this, an older adult is not always able to quickly observe situations in which an accident is likely to occur. Decreased hearing acuity alters the older client’s ability to hear emergency vehicle sirens or car and truck horns. Because of decreased nervous system response, older adults are unable to react as quickly as they once could to avoid an accident. A decline in these skills accounts for the most com- Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1019 mon types of accidents, including right-of-way and turning accidents. The nurse educates clients regarding safe driving tips (e.g., driving shorter distances or only in daylight, using side and rearview mirrors carefully, and looking behind them toward their “blind spot” before changing lanes). If hearing is a problem, have the client try to keep a window rolled down while driving or reduce the volume of the radio or CD or cassette player. Eventually, counseling is necessary to help clients make the decision of when to stop driving. At that time help locate resources in the community that provide transportation. Burns and scalds are also more apt to occur with older people because they sometimes forget and leave hot water running or become confused when turning the dials on a stove or other heating appliance. Nursing measures for preventing burns minimize the risk from impaired vision. Hot water faucets and dials can be color coded to make it easier for the adult to know what has been turned on. Recommending a reduction in temperature of the hot water heater is also very beneficial. Older adults love to walk. You can reduce pedestrian accidents for older adults and for all other age-groups by persuading people to wear reflectors on garments when walking at night; to stand on the sidewalk and not in the street when waiting to cross a street; to always cross at corners and not in the middle of the block (particularly if the street is a major one); to cross with the traffic light and not against it; and to look left, right, and left again before entering the street or crosswalk. Environmental Interventions. Nursing interventions directed at eliminating environmental threats include general preventive measures such as meeting basic needs, reducing physical hazards, and reducing pathogen transmission. General Preventive Measures Nurses contribute to a safer environment by helping the client meet basic needs related to oxygen, nutrition, temperature, and humidity. To ensure that oxygen availability is not threatened, recommend that the client be sure to periodically have the furnace inspected for proper functioning. To achieve a comfortable level of humidity in the home, have the client attach a humidifier to the furnace or, in the case of clients who have upper respiratory tract infections, use a room humidifier where the client sleeps. Teach basic techniques for food handling (e.g., hand washing and checking for spoilage) and preparation (e.g., keeping food refrigerated before serving) so that nutritional needs are met safely. It is also helpful to have family members label the date when leftovers are saved. Some older adults benefit from Meals on Wheels services. These services provide fresh nutritious meals to older adults who have difficulty preparing their own food. Client education for older adults or clients who enjoy outdoor activities should include ways to prevent and treat frostbite, hypothermia, heatstroke, and heat exhaustion (see Chapter 32). Adequate lighting and security measures in and around the home, including the use of night-lights, exterior lighting, and locks on windows and doors, enable clients to reduce the risk of injury from crime. The local police department and community organizations often have safety classes available for residents to learn how to take precautions to minimize the chance of becoming involved in a crime. For example, some useful tips include always parking the car near a bright light or busy public area, carrying a whistle attached to the car keys, keeping car doors locked while driving, and always paying attention while driving to notice if anyone starts to follow the car. To prevent the transmission of pathogens, nurses teach aseptic practices. Medical asepsis, which includes hand hygiene and environmental cleanliness, reduces the transfer of organisms (see Chapter 34). Clients and family members need to learn thorough hand hygiene (hand washing or use of hand rub) and when to use it (e.g., before and after caring for a family member, before food preparation, before preparing a medication for a family member, and after contacting any body fluids). When clients require dressing changes or the use of syringes and needles, show families how to properly dispose of contaminated items in the home. Most communities have regulations for the disposal of biohazardous waste. Acute Care. There are a number of specific safety measures applicable to clients in the acute care environment. The nurse takes measures to help clients avoid falls, injuries from use of restraints and side rails, fires, poisoning, and electrical hazards. Special precautions are necessary to prevent injury in clients susceptible to having seizures. Radiation injuries are also a specific safety concern. Finally, be prepared to respond to the emergency of a bioterrorist attack. Falls. Modifications in the home and health care environment will easily reduce the risk of falls (Table 38-3). Make sure a heavy or debilitated client in a bed or wheelchair or on a toilet is properly supported and secured. Side rails are necessary unless a client is able to freely and easily ambulate independently. Safety bars on toilets, locks on beds and wheelchairs, and call lights are additional safety features found in health care settings (Figures 38-9 and 38-10). Remove excess furniture and equipment, and make sure a weakened client wears rubber-soled shoes or slippers for walking or transferring. When clients use assistive aids such as canes, crutches, or walkers, it is important to routinely check the condition of rubber tips and the integrity of the aid. To reduce the risk of injury in the home, remove all obstacles from halls and other heavily traveled areas. Necessary objects such as clocks, glasses, tissues, or medications remain on bedside tables within reach of the client but out of the reach of children. Take care to ensure that end tables are secure and have stable, straight legs. Place nonessential items in drawers to eliminate clutter. If small area rugs are used, secure them with a nonslip pad or skidresistant adhesive strips. Make sure any carpeting on the stairs is secured with carpet tacks. In the health care environment, frequent observations of the client at risk for falls are important to reduce the potential for injury (Meade and others, 2006). Hourly rounding by nurses significantly reduces the occurrence of client falls, as well as reducing call light usage and increasing client satisfaction (Box 38-9). Restraints. A physical restraint is a human, mechanical, and/or physical device that is used with or without the client’s permission to restrict his or her freedom of movement or normal access to a person’s body and is not a usual part of treatment plans indicated by the person’s condition or symptoms (TJC, 2006). The optimal goal for all clients is a restraint-free environment; however, clients who are at risk for injury from wandering, falls, and disruptive or agitated behavior may need restraints temporarily. Potter 978-0-323-04828-6/10007 1020 Unit 7 Basic Human Needs TA B L E 3 8 - 3 Measures to Prevent Falls by Older Adults Measure Rationale Stairs Install treads with uniform depth of 9 inches (22.5 cm) and 9-inch risers (vertical face of steps). Install uniform-textured or plain-colored surfaces on each tread, and mark edge of tread with contrasting color. Ensure proper lighting of each tread. Block sun or lightbulb glare with translucent shades or screen, or use lower- wattage or nonglare bulbs. Ensure adequate headroom so that users do not have to duck to negotiate stairs. Remove protruding objects from staircase walls. Maintain outdoor walkways and stairs in good condition and free of holes, cracks, and splinters. Handrails Install smooth but slip-resistant handrail at least 2 inches (5 cm) from wall. Secure handrail firmly so that user’s weight is supported, especially at bottom and top of stairway. Install grab rails in bathroom near toilet and tub. Floors Ensure that clients wear properly fitting shoes or slippers with nonskid surface. Secure all carpeting, mats, and tile; place nonskid backing under small rugs. Place bath mats or nonskid strips on bathtub or shower stall floors. Secure electrical cords against baseboards. Maintain proper illumination in areas both inside and outside where the client moves and walks. Health Care Facility Orientation Place disoriented clients in room near nurses’ station. Maintain close supervision of confused clients. Show the client how to use the call light at the bedside and in bathroom, and place within easy reach. Place bedside tables and over-bed tables close to client. Remove clutter from bedside tables, hallways, bathrooms, and grooming areas. Leave one side rail up and one down on the side where the oriented and ambulatory client gets out of bed. Transport Lock beds and wheelchairs when transferring a client from a bed to a wheelchair or back to bed. Place side rails in the up position, and secure safety straps around the client on a stretcher. When stairs are of uniform size, older adults do not have to continually adjust vision. Uniform textures or color help to decrease vertigo. Marking edge of tread provides obvious visual clue to end of stair. Older adults’ vision is unable to adjust quickly to changes in lighting. Sudden changes in head position sometimes result in dizziness. Decreased peripheral vision prevents client from seeing object. Decreased visual acuity prevents client from seeing any structural defect. Two-inch distance allows client to grasp handrail firmly for support. Older adults have greatest risk of falling at top and bottom of stairs, because center of gravity is being shifted and balance is unstable. This enables client to have support while rising from sitting to standing position. Reduces chances of slipping. Sudden slip causes dizziness and inability to regain balance. Wet surfaces increase the risk of falling. Prevents tripping. Reduces the risk of falling due to eyestrain. Provides for more frequent observation by nursing staff. Confused clients often attempt to wander out of bed or room. Location and use of the call light is essential to client safety. Prevents client from searching or overreaching for items such as eyeglasses, dentures, hearing aid, or telephone. Eliminates potential hazards and promotes client independence. Client use the side rail for support when getting in and out of bed and to position self once in bed. Provides stability and support during transfer. Prevents the client from rolling off the stretcher. Modified from Chang JT and others: Interventions for the prevention of falls in older adults: systematic review with meta-analysis of randomized clinical trials, Br Med J 328(7441):680, 2004. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1021 Figure 38-9 Safety bars around toilets and showers. TBox 38-8 Figure 38-10 Safety locks on wheelchairs. Evidence-Based Practice Effects of Nursing Rounds Evidence Summary Hospitalized clients often require assistance with basic activities of daily living such as eating, toileting, and ambulating. Clients usually communicate their needs by use of the call light. Not meeting client needs in a timely fashion decreases client satisfaction and places clients at greater risk for injury. Researchers wanted to know if ursing rounds every 1 or 2 hours would reduce call light usage, increase client satisfaction, and reduce frequency of client falls. During rounding the following items were performed for each client: pain management, toileting, positioning, and items such as call light, telephone, TV remote, bed light switch, tissue, and water placed within reach and garbage can next to bed. In addition, before leaving the room, the nurse asked, “Is there anything else I can do for you before I leave? I have time while I’m here in the room.” The client was also told someone would be back in 1 (or 2) hours to round again. A 6-week nationwide quasi-experimental study was conducted on 27 nurs- Whenever a client is restrained, there is a natural tendency for the client to try to remove the restraint. When this occurs, client injury is common. Restrained clients easily become entangled in a restraint device in attempts to get out of the device. In some cases, death has resulted because of strangulation or asphyxiation. As a result, nursing homes and many health care facilities have banned the use of the jacket (vest) restraint because of this risk. The use of any restraint is also associated with serious complications, including pressure ulcers, constipation, pneumonia, urinary and fecal incontinence, and urinary retention (see Chapter 47). Contractures, nerve damage, and circulatory impairment are also potential hazards. In addition, restrained clients experience a loss of self-esteem, humiliation, fear, and anger. ing units in 14 hospitals. Researchers took baseline data on call light usage during the initial 2 weeks. Rounding at set intervals, including specific nursing actions, was associated with statistically significant reduced client call light usage, increased client satisfaction, and in the 1-hour rounding group, client falls. Application to Nursing Practice • Nursing rounds performed at set intervals will positively affect client satisfaction and safety and lead to fewer distractions for staff • The nurse’s ability to meet the client’s needs affects the client’s perception of the quality of nursing care. • Anticipate client needs by performing rounds, including specific actions, at 1-hour intervals. Reference Meade CM and others: Effects of nursing rounds on patients’ call light use, satisfaction and safety, Am J Nurs 106(9):58, 2006. S A F E T Y A L E R T Routine assessment of a client in restraints is critical to prevent injury. Because of the risk of injury from restraints, regulatory agencies such as TJC and the Centers for Medicaid and Medicare Services (CMS) enforce standards for the safe use of restraints and define clients’ rights and choices regarding their use. Under these guidelines, reasons for use of a physical restraint are to be clearly stated. The use of restraints must be part of the client’s medical treatment, all less restrictive interventions must be tried first, other disciplines must be consulted, and supporting documentation must be provided (CMS, 2006). The movement is for health care organizations to become restraint-free environments. Restraints do not prevent falls or injury. In fact, clients incur less severe injuries if left unrestrained (Capezuti and others, 1998; Strumpf and others, 1998). A multi- Potter 978-0-323-04828-6/10007 1022 Unit 7 Basic Human Needs BO X 3 8 - 1 0 Alternatives to Restraints • Orient clients and families to environment; explain all procedures and treatments. • Provide companionship and supervision; use trained sitters or adjust staffing. • Offer diversionary activities, such as music or something to hold; enlist support and input from the family. • Assign confused or disoriented clients to rooms near the nurses’ station; observe these clients frequently. • Use calm, simple statements and physical cues as needed. • Use de-escalation, time-out, and other verbal intervention techniques when managing aggressive behaviors. • Provide appropriate visual and auditory stimuli (e.g., family pictures, clock, radio). • Remove cues that promote leaving (e.g., elevators, stairs, or street clothes). • Promote relaxation techniques and normal sleep patterns. • Institute exercise and ambulation schedules as allowed by the client’s condition; consult physical therapist for mobility and exercise programs. • Attend to needs for toileting, food, and liquid. • Camouflage IV lines with clothing, stockinette, or Kling dressing. • Evaluate all medications client is receiving, and ensure effective pain management. • Reassess physical status, and review laboratory findings. Modified from Joint Commission Resources: Strategies for avoiding restraint related errors, 2006, http://www.jcrinc.com; and Geriatric nursing resources for care of older adults: Physical restraints, 2006, http://www. geronurseonline.org/index. disciplinary approach that conducts individualized assessments and develops structured treatment plans reduces the number of restraints used. It is imperative that nurses try alternative measures instead of restraints (Box 38-10). The University of Iowa Gerontological Nursing Interventions Research Center has developed a restraint use algorithm (Figure 38-11). The algorithm provides evidenced-based guidelines for how to determine if a restraint is appropriate and what interventions to employ. The use of restraints involves a psychological adjustment for the client and family. If restraints are necessary, the nurse assists family members and clients by explaining their purpose, expected care while the client is restrained, precautions taken to avoid injury, and that the restraint is temporary and protective. Informed consent from family members is sometimes required before using restraints, as is the case in long-term care settings. For legal purposes, know agency-specific policy and procedures for appropriate use and monitoring of restraints. The use of a restraint must be clinically justified and be a part of the client’s prescribed medical treatment and plan of care. A physician’s order is required, based on a face-to-face assessment of the client. The order must state the type of restraint, location, and specific client behaviors for which restraints are to be used and must have a limited time frame. These orders need to be renewed within a specific time frame according to the agency’s policy. Restraints are not to be ordered prn (as needed). You must conduct ongoing assessment of clients who are restrained. Proper documentation, including the behaviors that necessitated the application of restraints, the procedure used in restraining, the condition of the body part restrained (e.g., circulation to hand), and the evaluation of the client response, is essential. Restraints must be periodically removed, and the nurse assesses the client to determine if the restraints continue to be necessary. Skill 38-1 includes guidelines for the proper use and application of restraints. Use of restraints must meet the following objectives: • Reduce the risk of client injury from falls. • Prevent interruption of therapy such as traction, IV infusions, nasogastric (NG) tube feeding, or Foley catheterization. • Prevent the confused or combative client from removing life support equipment. • Reduce the risk of injury to others by the client. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1023 PATIENT EXHIBITS: * Wandering * Fall prone * Interfering with medical devices * Resistive to care NURSING ASSESSMENT: Establish reason(s) for problematic behavior(s). Assess factors such as: - Time of day - Environment - Pain - Other activities Patient behavior harmful to self or others? NO YES NURSING INTERVENTIONS: • Treat/eliminate the cause • Seek expert consultation • Try alternatives to restraints: * Companionship/supervision * Change/eliminate bothersome treatments * Change the environment: - Light - Bedside commode - Bed rails down - A “quiet room” * Reality orienting: - Reality links (TV, radio, clock, calendar) Use interventions as appropriate to maintain safe behavior Apply Restraints: DO NOT APPLY RESTRAINTS YES Intervention effective? NO - Physical restraints - Chemical restraints DOCUMENT Figure 38-11 Restraint use algorithm. (Developed from Restraints—a research-based protocol by L. Ledford, MA, ARNP, and J. Mentals, MS, RNCS, GNP. Copyright 1998, University of Iowa Gerontological Nursing Interventions Research Center.) Potter 978-0-323-04828-6/10007 1024 Unit 7 Basic Human Needs T SKILL 38-1 A p p ly i n g R e s t r a i nt s Delegation Considerations The skill of applying restraints can be delegated. However, the nurse is always responsible for assessment of client’s safety needs, selection of appropriate alternative interventions, evaluation of effectiveness of restraint, and ongoing assessment to prevent complications of restraint use. The nurse directs personnel to: • Inform the nurse of any redness, excoriation, or constriction of circulation under the restraint. STEPS 1. Assess whether client needs a restraint. Does the client continually try to interrupt needed therapy? Is the client repeatedly trying to ambulate independently, creating a serious risk of injury? 2. Assess client’s behavior, such as confusion, disorientation, agitation, restlessness, combativeness, or inability to follow directions. Consult with gerontological nurse specialist if available. 3. Review agency policies regarding restraints. Check physician’s order versus licensed independent practitioner’s order for purpose, type, location, and duration of restraint. Check agency policy to determine if a signed consent is needed for use of restraint. • Ask for assistance if the client has any mobility restrictions that will affect how to remove or reapply a restraint. • Change client’s position; provide range of motion, skin care, toileting, and opportunities for socialization. Equipment • Proper restraint: mitten, belt, extremity • Padding (if needed) RATIONALE Use restraints only when other measures have failed to prevent interruption of therapy such as traction, IV infusions, or nasogastric tube feedings; to prevent a confused or combative client from self-injury by falling out of bed or a wheelchair; to prevent a client from removing a urinary catheter, surgical drain, or life support equipment; and to reduce risk of injury to others by the client. If client’s behavior continues despite attempts to eliminate cause of behavior, use of physical restraint will possibly be necessary. An order by a licensed independent practitioner is necessary to apply restraints. The least restrictive type of restraint should be ordered. Critical Decision Point: Because restraints limit the client’s ability to move freely, the nurse must make clinical judgments appropriate to the client’s condition and agency policy. If the nurse restrains a client in an emergency situation because of violent or self- destructive behavior that presents an immediate danger, a face-to-face physician assessment within 1 hour is necessary (CMS, 2006). 4. Review manufacturer’s instructions before entering client’s room. Determine the most appropriate size restraint. 5. Gather equipment, and perform hand hygiene upon entering room. 6. Introduce self to client and family. Assess their feelings about restraint use. Explain that restraint is temporary and designed to protect client from injury. 7. Inspect placement area of restraint. Assess condition of skin underlying area where restraint will be. 8. Approach client in a calm, confident manner. Explain what you plan to do. 9. Adjust bed to proper height, and lower side rail on side of client contact. 10. Provide privacy. Make sure client is comfortable and in proper body alignment. Drape client as needed. 11. Pad skin and bony prominences (if necessary) before applying restraints. 12. Apply appropriate-size restraint, making sure it is not over an IV line or other device (e.g., dialysis shunt). A. Belt restraint: Device that secures client to bed or stretcher. Apply over clothes or gown. Remove wrinkles from front and back of restraint while placing it around client’s waist. Bring ties through slots in belt. Avoid placing belt across the chest or too tightly across the abdomen (see illustration). The nurse should be familiar with all devices used for client care and protection. Incorrect application of a restraining device will possibly result in client injury or death. Promotes organization and reduces transmission of microorganisms. Helps minimize client anxiety during application of the device and helps minimize family concern during maintenance of restraint. Restraints compress and interfere with functioning of devices or tubes. Provides baseline assessment data regarding skin integrity. Reduces client anxiety and promotes cooperation. Allows nurse to use proper body mechanics and prevent injury. Privacy prevents lowering of self-esteem. Proper body alignment promotes comfort, prevents contractures and neurovascular injury. Padding reduces friction and pressure on skin and underlying tissue. IV lines and other therapeutic devices sometimes become occluded. Restrains center of gravity and prevents client from rolling off stretcher or sitting up while on stretcher or from falling out of bed. Tight application interferes with ventilation. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1025 T SKILL 38-1 A p p ly i n g R e s t r a i nt s — co nt ’ d STEP 12a Belt restraint tied to the bed frame or hook under the bed and to an area that does not cause the restraint to tighten when the side rail or bed is raised or lowered. (From Sorrentino SA: Mosby’s textbook for nursing assistants, ed 6, St. Louis, 2004, Mosby.) STEP 12b Extremity restraint being applied to wrist. STEP 12c Mitten restraint. STEPS B. Extremity (ankle or wrist) restraint: Restraint designed to immobilize one or all extremities. Commercially available limb restraints are composed of sheepskin or foam padding (see illustration). Wrap limb restraint around wrist or ankle with soft part toward skin and secured snugly in place by Velcro straps. C. Mitten restraint: Thumbless mitten device to restrain client’s hands (see illustration). Place hand in mitten, being sure to bring end all the way up over the wrist. D. Elbow restraint: Piece of fabric with slots in which tongue blades are placed so that elbow joint remains rigid (see illustration). RATIONALE Maintains immobilization of extremity to protect client from injury from fall or accidental removal of therapeutic device (e.g., IV tube or Foley catheter). Tight application interferes with circulation. Prevents clients from dislodging invasive equipment, removing dressings, or scratching, yet allows greater movement than a wrist restraint. Commonly used with infants and children to prevent elbow flexion (e.g., when an IV line is in place). Continued Potter 978-0-323-04828-6/10007 1026 Unit 7 Basic Human Needs T SKILL 38-1 A p p ly i n g R e s t r a i nt s — co nt ’ d STEPS E. Mummy restraint: Open blanket or sheet on bed or crib with one corner folded toward center. Place child on blanket with shoulders at fold and feet toward opposite corner (see illustration for Step 12E-1). With child’s right arm straight down against body, pull right side of blanket firmly across right shoulder and chest and secure beneath left side of body (see illustration for Step 12E-2). Place left arm straight against body, and bring left side of blanket across shoulder and chest and lock it beneath child’s body on right side (see illustration for Step 12E-3). Fold lower corner and bring it over body, and tuck or fasten it securely with safety pins (see illustration for Step 12E-4). RATIONALE Maintains short-term restraint of small child or infant for examination or treatment involving head and neck. Effectively controls movement of torso and extremities. STEP 12d Elbow restraint. 1 2 3 4 STEP 12e Mummy restraint. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1027 T SKILL 38-1 A p p ly i n g R e s t r a i nt s — co nt ’ d STEPS 13. Attach restraints to movable part of the bed frame, which moves when the head of bed is raised or lowered (see illustration). RATIONALE Client will possibly be injured if restraint is secured to side rail and it is lowered. Critical Decision Point: Do not attach end of restraint to side rails. 14. Secure restraints with a quick-release tie (see illustration). Do not tie in a knot. 15. Insert two fingers under the secured restraint (see illustration). 16. Assess proper placement of restraint, skin integrity, pulses, temperature, color, and sensation of the restrained body part at least every 2 hours (TJC, 2006) or according to agency policy. STEP 13 Tie restraint strap to bed frame or hook under bed. Allows for quick release in an emergency. A tight restraint will possibly cause constriction and impede circulation. Checking for constriction prevents neurovascular injury. Frequent assessment prevents complications, such as suffocation, skin breakdown, and impaired circulation. STEP 14 The Posey quick-release tie. (Courtesy JT Posey Co, Arcadia, Calif.) STEP 15 Place two fingers under restraint to check tightness. Continued Potter 978-0-323-04828-6/10007 1028 Unit 7 Basic Human Needs T SKILL 38-1 A p p ly i n g R e s t r a i nt s — co nt ’ d STEPS 17. Restraints should be removed at least every 2 hours (TJC, 2006). If client is violent and noncompliant, remove one restraint at a time and/or have staff assistance while removing restraints. Do not leave client unattended at this time. 18. Secure call light or intercom system within reach. 19. Leave bed or chair with wheels locked. Bed should be in lowest position. 20. Perform hand hygiene before leaving room. 21. While restraints are in use: A. Inspect client for any injury, including all hazards of immobility. B. Observe IV catheters, urinary catheters, and drainage tubes to ensure that they are positioned correctly and that therapy remains uninterrupted. C. Frequently reassess client’s need for continued use of restraint with the intent of discontinuing restraint at the earliest possible time (TJC, 2006) (see agency-specific policy). D. Provide appropriate sensory stimulation, and reorient client as needed. Recording and Reporting RATIONALE Provides opportunity to change client’s position and perform full range of motion (ROM), toileting, and exercise and to provide food or fluids. Allows client, family, or caregiver to obtain assistance quickly. Locked wheels prevent bed or chair from moving if client attempts to get out. If client falls when bed is in lowest position, this will reduce the chances of injury. Reduces transmission of microorganisms. Client should be free of injury and not exhibit any signs of immobility complications. Reinsertion is uncomfortable and increases risk of infection or interrupt therapy. Use of restraints is a temporary measure and discontinued as soon as possible (Strumpf and others, 1998). Use of restraints further increases disorientation. • Record behaviors that place client at risk for injury. • Describe restraint alternatives attempted and client’s response. • Record client’s and/or family’s understanding of and consent to restraint application. • Record type and location of restraint and time applied. • Record time of assessments and releases. • Document client’s behavior after application of restraint. • Document specific assessments related to orientation, oxygenation, skin integrity, circulation, and positioning. • Describe client’s response when restraints were removed. 3. Client has increased confusion, disorientation, or agitation. a.Identify reason for change in behavior, and attempt to eliminate cause. b.Attempt a restraint alternative. 4. Client escapes from the restraint device and suffers a fall or injury. a.Attend to client’s immediate physical needs, and inform physician. b.Reassess type of restraint used, correct application, and if alternatives can be used. Unexpected Outcomes and Related Interventions • Plan care with family. If possible, use of an Ambularm will free client from physical restraints. • Instruct family (or other caregiver) in use of alternatives to restraints (see Box 38-9). • A physical restraint is a device that requires a physician order. It should not be sent home with family unless the device is needed to protect client from injury. If physical restraints are necessary, you need to instruct the family (or other caregiver) in proper application, care needed while in restraints, and complications to look for. Also inform caregiver whom to contact if any abnormal findings occur. • A client who needs to be restrained in bed should have a hospital bed and will require constant supervision in the home. 1. Client has signs of impaired skin integrity. a.Assess skin, and provide appropriate therapy. b.Notify the physician, and reassess the need for continued use of the restraint c.Ensure correct application of restraint. Pad skin under a restraint, and remove restraint more frequently. 2. Client has altered neurovascular status to an extremity (cyanosis, pallor, coldness of the skin, or complaints of tingling, pain, or numbness). a.Remove restraint immediately, stay with the client, and notify the physician. Protect extremity from further injury (e.g., pressure from tubing or encumbrance, positioning). In keeping with current trends toward health promotion, improved assessment techniques and modifications of the environment are alternatives to restraints. The client can wear a device called the Ambularm on the leg. It signals when the leg is in a dependent position, such as over the side rail or on the floor (Figure 38-12). There are also weight-sensitive sensor mats that you can place on clients’ mattresses or in the chair such as the BedCheck bed exit alarm system (Figure 38-13). This device sounds Home Care Considerations an audible alarm at the bedside when pressure is released off the sensor mat. The alarm can be designed to signal at the central nurses’ station so that staff are alerted quickly when a client is up and out of bed. There are also alarms that you can place on doors to alert staff or family members when a confused or disoriented client, prone to wandering, opens a door. A less-restrictive restraint is the Posey Bed Enclosure (Figure 38-14). The bed is a soft-sided, self-contained enclosed bed that Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1029 Figure 38-12 Client wearing an Ambularm device. is much less restrictive than chemical or physical restraints. It allows for freedom of movement and thus reduces the side effects caused by physical restraints such as pressure ulcers and loss of dignity. A vinyl top covers the padded upper frame of the bed and the nylon-net canopy surrounds the mattress and completely encloses the client in the bed. Zippers on the four sides of the enclosure provide access to the client. The Posey Bed Enclosure works well for clients who are restless and unpredictable, cognitively impaired, and at risk for injury if they were to fall or get out of bed, such as clients on anticoagulant therapy at risk for intracranial bleed. The bed is also a safer alternative to side rails. Side Rails. Side rails help to increase a client’s mobility and/ or stability when in bed or when moving from bed to chair. Side rails also help prevent the unconscious client from falling out of bed or from a stretcher (Figure 38-15). A full set of raised side rails is considered a restraint if they restrict a client’s freedom of voluntary movement in and out of bed (CMS, 2006). The use of side rails alone for a disoriented client will cause more confusion and further injury. A confused client who is determined to get out of bed attempts to climb over the side rail or climbs out at the foot of the bed. Either attempt usually results in a fall or injury. Nursing interventions to reduce a client’s confusion first focus on the cause of the confusion. Frequently nurses mistake a client’s attempt to explore his or her environment or to self-toilet as confusion. A thorough assessment is essential. Whenever side rails are used, make sure the bed is in the lowest position possible. S A F E T Y A L E R T Side rails have the potential to cause entrapment of the head and body, especially in older adult clients who are frail, confused, and restless or have uncontrollable body movement (FDA, 2006). Entrapment has resulted in death, due to asphyxiation, and injuries, such as fractures and lacerations. To prevent this hazard, assess for excessive gaps and openings between the bed frame and mattress and utilize side rail netting or covers, protective padding, and/or antiskid mats to prevent the mattress from being pushed to one side. Fires. A fire is always possible in the home or hospital. Accidental home fires typically result from smoking in bed, placing cigarettes in trashcans, grease fires, or electrical fires resulting from faulty wiring or appliances. Institutional fires typically result from an electrical or anesthetic-related fire. Although smoking is usually Figure 38-13 The Bed-Check bed exit alarm and sensor mat. (Courtesy Bed-Check Corp.) not allowed in the hospital setting, smoking-related fires continue to pose a significant risk due to unauthorized smoking in bed. The interventions described here are directed toward fires occurring in health care agencies, but the same principles apply for fires in the home (Box 38-11). Homes need to be equipped with smoke and fire alarms. It is important to have a plan of action in the event of fire, including a route of exit and identification of a location where family members will meet. All clients, even young children, need to be familiar with the phrase “stop, drop and roll,” which describes the actions to follow when clothing and skin are burning. If a fire occurs in a health care agency, the nurse protects clients from immediate injury, reports the exact location of the fire, and contains the fire and extinguishes it if possible. All personnel are mobilized to evacuate clients. Clients who are close to the fire, regardless of its size, are at risk of injury and need to be moved to another area. If a client is receiving oxygen but not life support, the nurse discontinues the oxygen, which is combustible and will fuel an existing fire. If the client is on life support, you will need to maintain the client’s respiratory status manually with a bagvalve-mask device (see Chapter 40) until the client is away from the fire. You direct ambulatory clients to walk by themselves to a safe area. In some cases, they will be able to assist in moving clients in wheelchairs. You generally move bedridden clients from the scene of a fire by a stretcher, their bed, or a wheelchair. If none of these methods is appropriate, clients need to be carried from the area. If the nurse has to carry a client, be careful not to overextend physical limits for lifting because injury to the nurse will result in further injury to the client. If fire department personnel are on the scene, they will help evacuate the clients. Potter 978-0-323-04828-6/10007 1030 Unit 7 Basic Human Needs Figure 38-14 The Posey Bed Enclosure. (Courtesy JT Posey Co, Arcadia, Calif.) BOX 38-11 Fire Intervention Guidelines for Nurses Working in Health Care Agencies Keep the phone number for reporting fires visible on the telephone at all times. Know the agency’s fire drill and evacuation plan. Know the location of all fire alarms, exits, extinguishers, and oxygen shut-off. Use the mnemonic RACE to set priorities in case of fire: R Rescue and remove all clients in immediate danger. A Activate the alarm. Always do this before attempting to extinguish even a minor fire. C Confine the fire by closing doors and windows and turning off oxygen and electrical equipment. E Extinguish the fire using an extinguisher (see Figure 38-16). Figure 38-15 Side rails in the up position on a stretcher. After a fire has been reported and clients are out of danger, nurses and other personnel take measures to contain or put out the fire, such as closing doors and windows, placing wet towels along the base of doors, turning off sources of oxygen and electrical equipment, and using a fire extinguisher. Fire extinguishers are categorized as type A, used for ordinary combustibles (e.g., wood, cloth, paper, and many plastic items); type B, used for flammable liquids (e.g., gasoline, grease, paint, and anesthetic gas); and type C, used for electrical equipment. Box 38-12 discusses the correct use of an extinguisher, and Figure 38-16 demonstrates the process as well. The best intervention is to prevent fires. Nursing measures include complying with the agency’s smoking policies and keeping combustible materials away from heat sources. Some agencies have fire doors that are held open by magnets and close auto- matically when a fire alarm sounds. It is important to keep equipment away from these doors. Poisoning. A poison is any substance that impairs health or destroys life when ingested, inhaled, or otherwise absorbed by the body. Specific antidotes or treatments are available for only some types of poisons. The capacity of body tissue to recover from the poison determines the reversibility of the effect. Poisons impair the respiratory, circulatory, central nervous, hepatic, GI, and renal systems of the body. The toddler, preschooler, young school-age child, and older adult need be protected from accidental poisoning. Using childresistant caps, placing medications and cleaning fluids and powders out of the reach of children, leaving potentially poisonous materials in original containers, and removing poisonous plants from the home prevent accidental ingestion of poisonous materials. Poisoning also results from swallowing miniature button or Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1031 A B C Figure 38-16 A, Pull the pin. B, Aim at the base of the fire. C, Squeeze the handles. Sweep from side to side to coat the area evenly. TBox 38-12 Client Teaching Correct Use of a Fire Extinguisher in the Home Objectives • Client will correctly place the extinguisher in the home. • Client will describe when it is appropriate to use a home fire extinguisher. • Client will demonstrate the correct technique when using a fire extinguisher. • Client will state when fire extinguishers need to be replaced. Teaching Strategies • Discuss correct location of the extinguisher. It is recommended that one be placed on each level of the home, near an exit, in clear view, away from stoves and heating appliances, and above the reach of small children. Keep a fire extinguisher in the kitchen, near the furnace, and in the garage. Make sure clients read instructions after purchasing the extinguisher and keep them for periodic review. • Describe the steps to take before using the extinguisher. Attempt to fight the fire only when all occupants have left the disk batteries commonly found in games, cameras, calculators, and watches. In older adults, diminished eyesight and impaired memory results in accidental ingestion of poisonous substances or in accidental overdose of prescribed medications. To prevent medication errors on the part of clients in the home, recommend the use of medication organizers that are filled once a week by the home, the fire department has been called, the fire is confined to a small area, there is an exit route readily available, the extinguisher is the right type for the fire (see discussion in text for a description of the types of extinguishers), and the client knows how to use the extinguisher. • Instruct the client to memorize the mnemonic PASS: Pull the pin to unlock handle, Aim low at the base of the fire, Squeeze the handles, and Sweep the unit from side to side (see Figure 38-16). Evaluation • Client is able to correctly place an extinguisher in the home. • Client correctly lists the steps to take before attempting to use an extinguisher. • Client demonstrates correct use of the extinguisher while reciting the instructions with the mnemonic PASS. Modified from National Safety Council: Home fire prevention and preparedness fact sheet, Itasca, Ill, 2002, The Council. client and/or family. These organizers have the day and time on each box, so the client knows when and what to take at any given time (Figure 38-17). This is particularly useful for clients who forget whether they have taken their medications. Also, adhere to guidelines for intervening in accidental poisoning. The poison control center phone number needs to be visible Potter 978-0-323-04828-6/10007 1032 Unit 7 Basic Human Needs TBox 38-13 Client Teaching Prevention of Electrical Hazards Objective • Client will recognize electrical hazards in the home and eliminate them. Figure 38-17 One-Day-At-A-Time medicine organizer. (Courtesy Apothecary Products, Inc, Burnsville, Minn.) TBox 38-13 Procedural Guidelines Interventions for Accidental Poisoning in the Home Setting 1. Assess for airway patency, breathing, and circulation (ABCs) in all clients in whom accidental poisoning is suspected. 2. Remove any visible materials from areas such as the mouth and eyes to terminate exposure. 3. Identify the type and amount of substance ingested, if possible. This helps to determine the antidote. 4. Call the poison control center before attempting any interventions. The universal phone number for poison control is (800) 222-1222. 5. If directed by a physician, give oral fluids to assist vomiting. 6. If directed, save vomitus for laboratory analysis, which will assist with further treatment. 7. Position the victim with the head to the side to prevent aspiration of vomitus, and assist in keeping the airway open. 8. Never induce vomiting in an unconscious victim or in a client experiencing convulsions, because aspiration will occur. 9. Never induce vomiting if any of the following substances have been ingested: lye, household cleaners, hair care products, grease or petroleum products, or furniture polish. Vomiting increases internal burns. 10. If instructed to take the victim to the emergency department, call an ambulance. Emergency equipment is sometimes en route. 11. In the case of convulsions, cessation of breathing, or unconsciousness, call 911. 12. Do not administer syrup of ipecac to induce vomiting. It has not been proven effective in preventing poisoning. American Academy of Pediatrics: News release—don’t treat swallowed poison with syrup of ipecac, 2004, www.aap.org/advocacy/releases/ novpoison.htm. on the telephone in homes with young children. In all cases of suspected poisoning, clients should call this number immediately (Box 38-13). Electrical Hazards. Electrical equipment needs to be in good working order and grounded. The third (longer) prong in an electrical plug is the ground. Theoretically, the ground prong Teaching Strategies • Discuss grounding appliances and other equipment. • Provide examples of common hazards: frayed cords, damaged equipment, and overloaded outlets. • Discuss guidelines to prevent electrical shocks: • Use extension cords only when necessary, and use electrical tape to secure the cord to the floor where it will not be stepped on. • Do not run wires under carpeting. • Grasp the plug, not the cord, when unplugging items. • Keep electrical items away from water. • Do not operate unfamiliar equipment. • Disconnect items before cleaning. Evaluation • Have client list electrical hazards existing in the home. • Review steps the client will take to eliminate these hazards. • Check the home after the client has had an opportunity to eliminate hazards. carries any stray electrical current back to the ground, hence its name. The other two prongs carry the power to the piece of electrical equipment. Improperly grounded or malfunctioning electrical equipment increases the risk of electrical injury and fire. Educating both the client and the family reduces the risk for electrical hazards in the home environment (Box 38-14). If a client receives an electrical shock in a health care setting, immediately determine whether the client has a pulse. If the client has no pulse, initiate cardiopulmonary resuscitation (CPR) and notify emergency personnel (see Chapter 40). If the client has a pulse and remains alert and oriented, quickly obtain vital signs and assess the skin for signs of thermal injury. Make sure to notify the client’s physician. If an electrical shock occurs in the home, follow the same procedure but have the client go to the emergency department and then notify the client’s physician. Seizures. Clients who have experienced some form of neurological injury or metabolic disturbance are at risk for a seizure. A seizure involves a hyperexcitation of neurons in the brain leading to a sudden, violent, involuntary series of contractions of a group of muscles. The client often loses consciousness. Seizure precautions encompass all nursing interventions to protect the client from traumatic injury, positioning for adequate ventilation and drainage of oral secretions, and providing privacy and support following the seizure (Skill 38-2). During a seizure a client’s jaw muscles become tense. Research has found that significant injury to the client’s oral cavity is rare, even during the most violent seizures. Injury instead occurs from a caregiver forcing an object into the client’s mouth and from the teeth biting down on a hard object. Soft objects will possibly break in the mouth during a seizure and be aspirated. The Epilepsy Foundation (2006), in its recommendations for seizure first aid, Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1033 T SKILL 38-2 SEIZURE PRECAUTIONS Delegation Considerations The skill of seizure precautions cannot be delegated. If a seizure occurs, the nurse must constantly assess the client’s airway patency, adequacy of breathing, and circulatory status. You must make clinical judgments quickly. Setting up seizure precautions and protecting clients at risk for seizures can be delegated. The nurse instructs personnel to: • Notify the nurse when any seizure activity occurs. • Protect at-risk clients from falls by assisting with ambulation and transfer. • Never attempt to restrain a client’s extremities during an actual seizure. Equipment • Oral airway • Padding for side rails and headboard • Suction machine, oral suction equipment • Clean disposable gloves STEPS RATIONALE 1. Assess seizure history, noting frequency of seizures, presence of aura, and sequence of events, if known. Assess for medical and surgical conditions that will lead to seizures or exacerbate existing seizure condition. Assess medication history. 2. Inspect client’s environment for potential safety hazards if risk for seizure exists: bedside stand or table, IV pole or other medical equipment. 3. Perform hand hygiene, and prepare bed with padded side rails and headboard, bed in low position, and client positioned in side-lying position when possible (see illustration). 4. For clients with a history of seizures, an airway, suction apparatus, clean gloves, and pillows need to be visible in the hospital setting for immediate use. 5. When a seizure begins, position client safely. If client is standing or sitting, guide client to floor and protect head by cradling in nurse’s lap or placing a pillow under head. Clear surrounding area of furniture. If client is in bed, raise side rails, add padding, and put bed in low position. 6. Provide privacy. Enables the nurse to anticipate onset of seizure activity. Seizure medications must be taken as prescribed and not stopped suddenly, because this will precipitate seizure activity. Prevents client from sustaining injury by striking head or body on furniture or equipment. Minimizes risks associated with seizure activity. Ensures prompt, organized intervention. Protects client from traumatic injury, especially head injury. Embarrassment is common after a seizure, especially if others witnessed the seizure. Privacy provided Side rails up and padded Pillow under head Loosened clothing Bed in lowest position Client in side-lying position (immediately postseizure) STEP 3 Provide client privacy. Put bed in lowest position with side rails up and padded. Position client in side-lying position, with pillow under head and loosened clothing. Continued Potter 978-0-323-04828-6/10007 1034 Unit 7 Basic Human Needs T SKILL 38-2 S E I Z U R E P R E C A U T I O N S — co nt ’ d STEPS RATIONALE 7. If possible, turn client on side, with head flexed slightly forward. 8. Do not restrain client. Loosen clothing. 9. Do not put anything into the client’s mouth such as fingers, tongue depressor, or medicine. Prevents tongue and dentures from blocking the airway and promotes drainage of secretions, thus reducing risk of aspiration. Prevents musculoskeletal injury. Critical Decision Point: Putting something in the client’s mouth will possibly result in injury to the jaw, tongue, or teeth and cause stimulation of the gag reflex, causing vomiting, aspiration, and respiratory distress. 10. Stay with client, observing the sequence and timing of seizure activity. 11. After the seizure is over, explain what happened and answer client’s questions. Foster an atmosphere of acceptance and respect. 12. Following seizure, perform hand hygiene and assist client to position of comfort in bed with padded side rails up and bed in low position. Place call light within reach, and provide a quiet, nonstimulating environment. Status Epilepticus Continued observation is necessary to ensure adequate ventilation during and following seizure activity. Accurate, specific observations will assist in documentation, diagnosis, and treatment of the seizure disorder. Informing clients of the type of seizure activity experienced will assist them in participating knowledgeably in their care. Provides for continued safety. Clients are often confused and sleepy following a seizure. 13. For a client experiencing status epilepticus, put on clean gloves and insert an oral airway when the jaw is relaxed between seizure activity. Hold airway with curved side up, insert downward until airway reaches back of throat, then rotate and follow natural curve of the tongue. Do not place fingers near or in client’s mouth. 14. Access oxygen and suction equipment. Prepare for IV insertion. 15. Use pillows/pads to protect client from injuring self. Prevents transmission of infection. Client is in continual seizure state and requires oral airway to ensure airway patency. Client will possibly inadvertently bite nurse’s fingers during a seizure if nurse does not use caution. Recording and Reporting Home Care Considerations • Record the timing of seizure activity and sequence of events. Record presence of aura (if any), level of consciousness, posture, color, movements of extremities, incontinence, and patterns of sleep following the seizure. • Document client’s response and expected or unexpected outcomes. • Report to physician immediately as seizure begins. Status epilepticus is an emergency situation requiring immediate medical management. Unexpected Outcomes and Related Interventions 1. Client suffers traumatic injury. a.Continue to protect client from further injury. b.Notify the physician immediately. c.Ensure environment is free of safety hazards. 2. Client verbalizes feelings of embarrassment and humiliation. a.Offer support, and allow client to verbalize feelings. b.Encourage client and family to participate in decision making and planning care. Intensive monitoring and treatment are required for this medical emergency. Helps avoid traumatic injury. • Communicate with client and family to identify precipitating factors. • Teach family to care for the client during a seizure. • Assess client’s home for environmental hazards in light of seizure condition. • Provide family with guidelines to detect status epilepticus. • Until a seizure condition is well controlled (usually for at least 1 year), the client should not take a tub bath or engage in activities such as swimming unless a knowledgeable family member is present. Driving may also be restricted during this time. • Client needs to wear a medical alert bracelet or tag and have an ID card noting the presence of a seizure disorder and listing the medications taken. • Referral to a support group or the Epilepsy Foundation will help to improve client’s self-esteem and coping ability. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1035 TA B L E 3 8 - 4 Postexposure Management of Bioterrorist-Related Illnesses Illness Decontamination/Exposure Management Anthrax In settings where threat of gross exposure exists, instruct clients to remove contaminated clothing and store in labeled, plastic bags. Handle clothing minimally to avoid agitation. Instruct clients to shower thoroughly with soap and water. Use standard precautions, and wear appropriate protective barriers when handling contaminated clothing or other items. Recommended postexposure prophylaxis includes the administration of IV or oral fluoroquinolones (e.g., ciprofloxacin, levofloxacin, and ofloxacin). Even a single case of botulism immediately raises concerns of an outbreak associated with contaminated food. The aim is to locate contaminated food and identify other persons who may have been exposed. Decontamination is not required because clients are not at risk for skin exposure or reaerosolization. Risk for reaerosolization from contaminated clothing of exposed persons is low. In the case of gross exposure, instruct clients to remove contaminated clothing and store in labeled, plastic bags. Handle clothing minimally to avoid agitation. Instruct clients to shower thoroughly with soap and water. Use standard precautions, and wear appropriate protective barriers when handling contaminated clothing or other items. Postexposure prophylaxis is recommended for clients and health care workers. The antimicrobial agent of choice is streptomycin. Client decontamination after exposure to smallpox is not indicated. Handle items potentially contaminated by infectious lesions using contact isolation precautions. Postexposure immunization with smallpox vaccine is available and effective. Botulism Plague Smallpox Modified from Dire DJ: CBRNE—Biological warfare agents, 2006, http://www.emedicine.com/emerg/byname/cbrne—-biological-warfare-agents.htm. includes avoiding the insertion of objects into the mouth. The exception is in the case of status epilepticus, a medical emergency whereby a person has continual seizures without interruption. An adequate airway is maintained with an oral airway. Never restrain clients experiencing a seizure. Instead, place them on seizure precautions and adequately protect them from traumatic injury. Radiation. Radiation is a health hazard in the health care setting and the community. Radiation and radioactive materials are used in the diagnosis and treatment of clients. Hospitals have strict guidelines on the care of clients who are receiving radiation and radioactive materials. Be familiar with established agency protocols. To reduce the nurse’s exposure to radiation, limit the time spent near the source, make the distance from the source as great as possible, and use shielding devices such as lead aprons. Staff working near radiation will wear devices that track the accumulative exposure to radiation. Some communities are at risk for radiation exposure because of incorrect disposal and transportation of radioactive waste products. Community health agencies and the Environmental Protection Agency (EPA) have established specific, strict guidelines for the disposal of radioactive waste. If a radioactive leak occurs, these agencies institute measures to prevent exposure of surrounding neighborhoods, to clean up radioactive leaks as quickly as possible, and to ensure that injured parties receive prompt medical care. Bioterrorist Attack. If a bioterrorist attack occurs, nurses working in hospital settings need to be prepared to respond and care for a sudden influx of clients. TJC (2006) requires hospitals to have an emergency management plan that addresses four phases: • Mitigation—Assessment process to determine hazard vulnerability for the hospital’s service area. This includes an identification of the kinds of emergency situations that are most likely to occur and their probable impact. • Preparedness—Steps taken to increase a hospital’s ability to manage the effects of an attack. Hospital preparedness in- cludes creating an inventory of resources (staff to supplies) that are necessary. This includes establishing agreements with product vendors and other health care facilities to provide increased resources in the event of an attack. In addition, preparedness includes establishing primary and backup communications systems, training staff, and conducting organization-wide drills. • Response—Steps taken by staff in the event of an attack. A formal response includes reporting to predetermined locations, using specific triage strategies to identify the most acutely ill, and management activities such as issuing warnings and notifications to the community. Decontamination procedures and disease reporting are also part of a hospital’s response plan. • Recovery—Steps taken to restore essential services and resume normal agency operations. This phase begins almost as soon as the response phase. All hospitals must test their emergency plans twice a year. This includes implementation of planned drills. Communication is a key to any emergency management plan. If a bioterrorist attack occurs, nursing staff must know what happened, how many clients to expect, and when clients will begin to arrive so they can prepare both themselves and their facility (Steinhauer and Bauer, 2002). Infection control practices are critical in the event of a biological attack. You need to manage all clients symptomatic with suspected or confirmed bioterrorism-related illnesses using standard precautions (see Chapter 34). For certain diseases, such as smallpox or pneumonic plague, additional precautions are necessary, such as airborne or contact isolation precautions. Although most infections associated with biological agents cannot be transmitted from client to client, in general you limit the transport and movement of clients to movement that is essential for treatment and care. An important aspect of care for clients who have a bioterrorism-related illness is postexposure management. Table 38-4 summarizes the steps to take to manage exposure to anthrax, botulism, plague, and smallpox. Potter 978-0-323-04828-6/10007 1036 Unit 7 Basic Human Needs FEvaluation Knowledge You apply the components of critical thinking to the evaluation step of the nursing process (Figure 38-18). You evaluate the actual care delivered by the health care team based on the expected outcomes. If you have met the client’s goals, you consider the nursing interventions effective and appropriate. If not, you determine whether new risks to the client have developed or whether previous risks remain. The client and family need to participate to find permanent ways to reduce risks to safety. The nurse continually assesses the client’s and family’s need for additional support services such as home care, physical therapy, counseling, and further teaching. When you have developed a good relationship with a client and the client feels safe and secure in the relationship, as well as in the environment, the client will most likely demonstrate less anxiety and verbalize satisfaction with the surroundings. You need to determine, however, if client expectations have been met. If outcomes are not met, these are questions to ask: Are you satisfied with changes made to the environment? Do you believe that your safety is ensured? If client expectations have not been met, you reassess not only the client and the environment but also the client’s expressed desires. • • • A safe environment is essential to promoting, maintaining, and restoring health. Incorporating critical thinking skills in the application of the nursing process, the nurse assesses the client and the environment to determine risk factors for injury; clusters risk factors; formulates a nursing diagnosis; and plans specific interventions, including client education. The expected outcomes include a safe physical environment, a client whose expectations have been met, a client who is knowledgeable about safety factors and precautions, and a client free of injury. Key Concepts • In the community a safe environment means basic needs are achievable, reducing physical hazards and the transmission of pathogens, controlling pollution, and maintaining sanitation. • In a health care agency a safe environment is one that minimizes falls, client-inherent accidents, procedure-inherent accidents, and equipment-related accidents. • A factor that reduces atmospheric oxygen is the presence of high carbon monoxide levels, which results from an improperly functioning furnace. • Prolonged exposure to extreme environmental temperatures causes client injury or even death. • Reduction of physical hazards in the environment includes providing adequate lighting, decreasing clutter, and securing the home. • You reduce the transmission of pathogens through medical and surgical asepsis, immunization, adequate food sanitation, insect and rodent control, and appropriate disposal of human waste. • Effect of new medication therapies on the client’s cognitive/motor functioning • Characteristics of safe and unsafe client behaviors • Characteristics of a safe environment Experience • Previous client responses to planned nursing therapies to improve the client’s safety (e.g., what worked and what did not work) EVALUATION • Reassess the client for the presence of physical, social, environmental, or developmental risks • Determine if changes in the client’s care resulted in increased threats to safety • Ask if the client’s expectations are being met Standards • Use established expected outcomes to evaluate the client’s response to care (e.g., reduction in modifiable risk factors) Attitudes • Display humility when rethinking unsuccessful interventions designed to promote client safety • Demonstrate responsibility for accurately evaluating nursing interventions designed to promote the client’s safety Figure 38-18 Critical thinking model for safety evaluation. • Children less than 5 years of age are at greatest risk for home accidents that result in severe injury and death. • The school-age child is at risk for injury at home, at school, and while traveling to and from school. • Adolescents are at risk for injury from automobile accidents, suicide, and substance abuse. • Threats to an adult’s safety are frequently associated with lifestyle habits. • Risks of injury for older clients are directly related to the physiological changes of the aging process. • Risks to client safety within a health care agency include falls and other client-inherent, procedure-related, and equipment-related accidents. • Nursing interventions for promoting safety are individualized for developmental stage, lifestyle, and environment. • Nursing interventions are developed to modify the environment for protection from falls, fires, poisonings, and electrical hazards. • An emergency management plan includes the elements of mitigation, preparedness, response, and recovery. • The nurse needs to manage all clients symptomatic with suspected or confirmed bioterrorism-related illnesses using standard precautions. Potter 978-0-323-04828-6/10007 Chapter 38 Client Safety 1037 Critical Thinking Exercises While making a routine visit, Peggy, Ms. Cohen’s daughter, finds Ms. Cohen at the bottom of her porch steps. Ms. Cohen is complaining of hip pain and cannot get up. Peggy calls 911. A few hours later, Ms. Cohen is hospitalized for repair of her right hip fracture. 1. What are Ms. Cohen’s intrinsic factors that make her at higher risk for falls while in the hospital? 2. List three environmental interventions to promote Ms. Cohen’s safety in her room. 3. Ms. Cohen’s bed has four side rails. What position would you put the rails in and why? Ms. Cohen requires IV antibiotics to be delivered postoperatively. Shortly after the first dose, she became restless and started picking at her IV. 1. What might be precipitating Ms. Cohen’s behavior? 2. List two interventions that can be utilized to prevent the use of restraints on Ms. Cohen. 3. Why should the nurse avoid using physical restraints on Ms. Cohen? Several restraint alternatives were attempted, but due to Ms. Cohen’s restlessness she was successful at pulling out her IV. It becomes necessary to restrain Ms. Cohen temporarily during IV antibiotic therapy. 1. You know that a physician’s order is required for the restraint. What are essential components of the restraint order? 2. The physician orders bilateral upper limb restraints. Your assessment of Ms. Cohen reveals that during the day only her left arm needs to be restrained in order to maintain her IV. Can you remove the right limb restraint? 3. What assessment is performed on Ms. Cohen’s upper extremity while she is restrained? Review Questions 1. The physiological changes that occur during the aging process increase the older client’s risk for: 1. Falls and burns 2. Poisoning 3. Alcoholism 4. Medication errors 2. You discover an electrical fire in a client’s room. Your first action would be to: 1. Activate the fire alarm 2. Evacuate any clients or visitors in immediate danger 3. Confine the fire by closing all doors and windows 4.Extinguish the fire by using the nearest fire extinguisher 3. A parent calls the pediatrician’s office frantic about the bottle of cleaner that her 2-year-old son drank. Which of the following is the most important instruction you can give to this parent? 1. Give the child milk. 2. Give the child syrup of ipecac. 3. Call the poison control center. 4. Take the child to the emergency department. 4. A couple is with their adolescent daughter for a school physical. The parents tell you that they are worried about all the safety risks affecting this age. As you plan to teach the parents about these risks, you remember that adolescents are at a greater risk for injury from: 1. Poisoning and child abduction 2. Automobile accidents, suicide, and substance abuse 3. Home accidents 4. Physiological changes of aging 5. During the night shift a client is found wandering the hospital halls looking for a bathroom. The nurse’s initial intervention would be to: 1. Insert a urinary catheter 2. Assign a staff member to stay with the client 3. Ask the physician to order a restraint 4. Provide scheduled toileting during the night shift 6. Lisa, a nurse assistant, is working with you during your shift. One of your clients has upper limb restraints. In delegating care of this client to the Lisa, you would tell her to: 1. Call the physician if the client becomes more agitated with the restraint 2. Report any signs of redness, excoriation, or constriction of circulation under the restraint 3. Move the client to a room closer to the nurses’ station 4. Check to see if the client can have a medication for sleep 7. The family of your confused, ambulatory client insists that all four side rails be up when the client is alone. The best way to handle this situation would be to: 1. Thank them for being conscientious and put the four rails up 2. Ask them to stay with the client at all times 3. Provide the client a one-to-one sitter while the side rails are up 4. Inform them of the risks associated with side rail use 8. During your assessment of a 56-year-old man, he reports increased alcohol consumption due to stress at work. One of your expected outcomes for this client will be to: 1. Provide the client with resources for stress management classes 2. Decrease his alcohol intake during stress 3. Decrease stress in his life 4. Teach him ways to promote sleep Potter 978-0-323-04828-6/10007 1038 Unit 7 Basic Human Needs 9. Health care workers who have direct contact with individuals suspected of being contaminated with anthrax should (select all that apply): 1. Have the client remove clothing and place in a sealed biohazard bag 2. Wear an isolation gown, gloves, and high-efficiency particulate air (HEPA) mask 3. Instruct client to wash hands and exposed areas with soap and water 4. Prepare the client for transfer to the radiology department for a chest x-ray examination 10. A child you are caring for in the hospital starts to have a grand mal seizure while playing in the playroom. What is the most important intervention you can do during this situation? 1. Restrain the child to prevent injury. 2. Place a tongue blade over the tongue to prevent aspiration. 3. Clear the area around the child to protect the child from injury. 4. Begin cardiopulmonary respiration. Potter 978-0-323-04828-6/10007