Carl R. Darnall Army Medical Center (CRDAMC) COL Mark

Carl R. Darnall Army Medical Center (CRDAMC)



COL Mark Thompson
Nutrition Program
Case Managers
Hospital Update
4c. CSC Agenda Document, 18NOV15
g
n
i
t
a
r
b
e
l
e
C
2015
Engage Empower Enhance Enable
What is Nurse Case Management?
It is a collaborative process of assessment, planning, facilitation, care coordination, evaluation,
and advocacy for options and services to meet an individual’s and family’s comprehensive
health needs through communication and available resources to promote quality cost effective outcomes. (CMSA, 2010)
How do we help our patients?
By improving the delivery of care, enhancing access to care, and achieving optimal
outcomes while ensuring a uniform patient experience for all beneficiaries. We
help to plan the care for the patient by facilitating communication and education
for them and their Family Members, and advocating for more positive outcomes,
while also empowering and encouraging them.
Does every patient need a Case Manager?
No, not usually. Case management is a unique service that is provided to
more complex patients and determined on a case by case base, after an
initial assessment, but anyone can be referred by any medical provider
or can self-refer for initial assessment and determination. Patients
should contact their PCM if interested in being self-referred.
Where are we located?
Each clinic/medical home has an assigned Nurse Case Manager.
Together with the Warrior Transition Brigade, we make up the
Nurse Case Management Team here at CRDAMC.
ARMY MEDICAL CENTER
For more information 254•288•6073
4c. CSC Agenda Document, 18NOV15