- The Michaels Organization
Transcription
- The Michaels Organization
Fa l l 2 0 1 5 { } Developments Together We Build Communities @michaels Fish Tales & Other Stories for Employees of The Michaels Organization ‘I Am a Michaels’ Scholar’ Campaign Showcases Resident Scholar Stories { From John’s Desk Gearing Up for the Future To paraphrase a classic line from Spiderman: “With great privilege, comes great responsibility.” career—to The Michaels Organization has agreed to serve as our new Chief Operating Officer. It is a tremendous honor and a privilege to be The President of The Michaels Organization, but it is also a great responsibility. Protecting our legacy of success while positioning our organization for future growth is a topic of constant conversation among the senior leadership team. It is our role to ensure that all 2,000+ employees and their families can continue to have every opportunity to thrive and benefit from a financially healthy and growing organization. Mark begins his new role Nov. 2, and will begin overseeing IRM, Michaels Management Services, and Continental Mortgage Corp., as well as the support functions of Human Resources, Information Technology, and Corporate Marketing. The Presidents of Michaels Development Company, University Student Living, Prestige Building Company and the soon-to-be-renamed Prestige Affordable Housing Equity Company will continue to report directly to me. The recently announced internal reorganization will help us going forward in managing our growth responsibly. I will talk in more detail about this at our upcoming Tall Hall Meeting on November 5, but the main reason for the reorganization is simply that I needed help handling all of the responsibility that comes with leading this organization. At our management retreat in September, Mark summed it up this way: “John O’Donnell will wake up every day focused on growing the organization and I will wake up everyday focused on how to best manage what we’ve got. We will be developing processes that make us stronger and leveraging each other’s strengths.” In looking for the right person to do this, I looked no further than Mark Morgan, who for the last eight years has served as the president of our largest operating company, Interstate Realty Management. I am thrilled that Mark, who has devoted the past 30 years — literally his whole Transitions are never easy and I’m sure that there will be some bumps along the way as we implement these changes. With Ava Goldman stepping away from the role of MDC President and Kimberlee Schreiber new to the role of IRM President, our two flagship companies will have new leadership in place. Additionally, MDC will be pursuing new business that’s different than what we’ve done over the past decade, focusing less on Housing Authority development partnerships and more on tax credit and workforce housing. That said, both Kimberlee and the new MDC president, who I hope to have on board by early next year, will be starting from a strong place. I am grateful that Ava will be continuing on as an executive consultant. I am also grateful that the tireless efforts of Ava and her team have developed a pipeline of development deals that will keep MDC busy for the next two years. As we continue to implement changes, institute new procedures, and develop new processes, remember that all these changes are meant to position us to be even stronger organization in the future. One thing won’t change though, and that’s who The Michaels Organization is at heart: An organization where we care about each other and support one another. It’s a great feeling to be able to look ahead knowing that someone’s got your back. Here’s to gearing up for a great future together! JOIN US! All Staff Virtual Town Hall Meeting November 5, 2015 3:00 Eastern Time John O’Donnell President The Michaels Organization 2 The Michaels Organization Culture Statement A culture of values that define us, unite us and guide our actions OWNERSHIP ACCOUNTABILITY ACCOUNTABILITY EVERYONE EVERYONE IS IS ACCOUNTABLE ACCOUNTABLE FOR FOR THEIR THEIR PERFORMANCE PERFORMANCE AND AND WE WE HOLD HOLD EACH EACH OTHER OTHER ACCOUNTABLE. ACCOUNTABLE. TEAM & FAMILY TEAM & FAMILY WE BUILD A POSITIVE TEAM AND FAMILY WE BUILD ACARING POSITIVE SPIRIT BY TEAM AND THE FAMILY ABOUT SPIRIT BY CARING WELL-BEING AND ABOUT THE SUCCESS OF WELL-BEING AND TEAMMATES. SUCCESS OF WE HAVE EACH TEAMMATES. OTHER’S BACKS WE HAVE EACH OTHER’S BACKS. EVERYONE OWNS OWNERSHIP OUTCOMES, BOTH GOOD AND BAD, AND EVERYONE OWNS OUR TEAMMATES OUTCOMES, BOTH SHOULD FEEL GOOD AND BAD, AND EMPOWERED TO MAKE OUR TEAMMATES DECISIONS WITHIN SHOULD FEEL THEIR AREA OF EMPOWERED TO MAKE RESPONSIBILITY AND DECISIONS WITHIN DRIVE INNOVATION. THEIR AREA OF RESPONSIBILITY AND DRIVE INNOVATION. COMMUNICATION COMMUNICATION WE COMMUNICATE WE COMMUNICATE RESPECTFULLY, OPENLY RESPECTFULLY, OPENLY AND HONESTLY; AND HONESTLY; LISTENING AND LISTENING AND WELCOMING THE WELCOMING THE OPINIONS AND OPINIONS AND VIEWS VIEWS OF OTHERS. OF OTHERS. EVERYONE EVERYONE HAS A VOICE. HAS A VOICE. GROWING, LEARNING, & EVOLVING GROWING, LEARNING, WE ARE COMMITTED TO & EVOLVING A CULTURE OF LEARNING AND TO PROVIDINGTO WE ARE COMMITTED KNOWLEDGE AND ATHE CULTURE OF LEARNING SKILLS TO MAKE AND TO PROVIDING ATAND THETEAMMATES KNOWLEDGE EVERY LEVEL MORE SKILLS TO MAKE PRODUCTIVE, ENGAGED, TEAMMATES AT MOTIVATED ANDMORE HAPPY. EVERY LEVEL INTEGRITY OURINTEGRITY WORD IS OUR BOND. WE TAKE PRIDE OUR WORD IS OUR IN OUR REPUTATION BOND. WE TAKE PRIDE AND COMMITMENT TO IN OUR REPUTATION OUR ORGANIZATION, AND COMMITMENT TO PARTNERS, OUR ORGANIZATION, COMMUNITIES WE PARTNERS, SERVE, AND EACH COMMUNITIES WE OTHER. WE DO WHAT AND WESERVE, SAY WE AREEACH GOING OTHER.TO WEDO. DO WHAT WE SAY WE ARE GOING TO DO. DOING DOINGWELL WELLBY BY DOING DOINGGOOD GOOD PRODUCTIVE, ENGAGED, MOTIVATED AND HAPPY. WEBELIEVE BELIEVETHAT THAT WE OUR WORK CAN MAKE A POSITIVE IMPACT ON PEOPLE’S LIVES AND IN THE COMMUNITIES WHERE THEY LIVE. WE GIVE BACK. OUR ORGANIZATIONAL CORPORATE CULTURE { C o v e r S t o ry “I Am a Michaels Scholar” Campaign Celebrates Scholar Stories The year 2015 marks 25 years since The Michaels Organization’s founder and CEO Michael J. Levitt first created a scholarship program for residents of the affordable housing communities that his companies own and manage. Since then, more than 2,000 aspiring students have benefitted from more than $4.6 million in college scholarships, administered by The Michaels Organization Educational Foundation. To celebrate this milestone, The Michaels Organization has kicked off its “I Am A Michaels Scholar” campaign, which tells the stories of some of these resident scholars, both in print and on video. The videos premiered Sept. 9 at The Michaels Organization Educational Foundation Golf Tournament, held in Marlton, NJ, an annual fundraiser for the scholarship program. “We are so proud of these scholars and hope that by telling their stories, we will inspire and encourage more of our residents to pursue their dreams of higher education in the years to come,” said John J. O’Donnell, president of The Michaels Organization. According to O’Donnell, “giving back” to the people and communities where The Michaels Organization works has been a core value ever Tell Their Story Teammates: Do you know a scholar who would be willing to share their story? Are you having a team meeting where you’d like to show the videos or distribute copies of The I Am a Michaels Scholars booklet, which features the inspiring stories of 12 of our past scholars from across the country? If yes, please contact Heather Young, Corporate Marketing Manager, at [email protected] Rhasaan Nichols, a Michaels’ scholar and budding filmmaker introduced the videos at our Golf Tournament. since the organization’s first two companies were founded in 1973. “We are invested in what matters most—housing, family, and education,” O’Donnell said. “What better way of giving back than with the gift of an education.” Each year, all residents who live in The Michaels Organization’s affordable, mixed-income or military housing communities are invited and encouraged to apply for scholarships. The scholarship funds, which are paid directly to the educational institution, can be used toward higher education at any accredited college, university, or vocational training program in the country, and students can reapply every year of their education. All private donations raised from associates throughout The Michaels Organization’s business network are matched two-for-one by Michael Levitt and his wife Patricia Levitt. To create the videos, The Michaels Organization engaged the help of a multi-year scholarship recipient, Rhasaan Nichols, who grew up in North Philadelphia at Eight Diamonds. A graduate of Yale University, Nichols is now a filmmaker based in Los Angeles, whose company Nichols Makes Sense produces innovative and inspiring media, including documentaries. The “I Am a Michaels Scholar” video stories and additional success stories can be found at www. themichaelsorg.com/foundation. 4 { Team Announcements Promotions Mark Morgan Named Chief Operating Officer of The Michaels Organization Mark Morgan has been promoted to the newly created position of Chief Operating Officer of The Michaels OrganiMark Morgan zation, effective Nov. 1. The COO position reports directly to John O’Donnell, The President of The Michaels Organization, and has primary oversight responsibility for our management and mortgage finance operations as well as the organizational support functions of Information Technology, Human Resources, and Corporate Marketing. The company presidents of Interstate Realty Management and Michaels Management Services and the Senior Vice President of Continental Mortgage Corp. will now report to Mark, as will our Chief Technology Officer and the Vice Presidents of Human Resources and Corporate Marketing/Communications. Mark Morgan has been with the Michaels family for 30 years. He has served as President of Interstate Realty Management since 2008. Kimberlee Schreiber Steps Up to Role as IRM President Kimberlee Schreiber succeeds Mark Morgan as President of Interstate Realty Management, starting Nov. 1. Kimberlee joined The Michaels Kimberlee Schreiber Organization as Vice President for IRM’s West Coast Portfolio in December 2009. Kimberlee brings over 30 years of diverse real estate experience to her new role as IRM President, including market-rate multifamily, military housing, tax credit, HUD and USDA affordable housing. She also has in-depth experience with portfolio acquisitions, new business development, and new construction lease-up. Before joining the Michaels family, she worked for several large national companies including Balcor, AIMCO, and Equity Residential. Kimberlee will be relocating to the home office in Marlton. MDC President Announces Transition to Executive Consultant Ava Goldman, president of The Michaels Development Company (MDC), has announced she will transition to the Ava Goldman role of Executive Consultant, beginning in January 2016. Goldman has been with The Michaels Organization for 22 years, the last three as MDC’s President. “We are so grateful for everything Ava has achieved as MDC President,” said The Michaels Organization’s President John O’Donnell. “She has created an amazing pipeline for our development team, and we are very grateful that she will be staying on as an Executive Consultant to help us through this transition,” John said. 5 { Team Announcements Stacie Brach Promoted to IRM Vice President Stacie Brach has been promoted from regional property manager to IRM Vice President for the company’s western region, Stacie Brach which currently includes California, Hawaii, Nevada, and Colorado. Stacie takes over the VP slot previously held by Kimberlee Schreiber. Stacie joined IRM in 2011 and since then has overseen a portfolio that comprises 26 properties, including Interstate Realty Management’s first property management effort in the state of Hawaii, The Towers of Kuhio Park. Most recently, Stacie led IRM’s first management operations in Colorado, following Michaels Development Company’s acquisition of three existing marketrate communities in Boulder that will be renovated and preserved for long-term affordability. In 2013, Stacie was named the “Regional Property Manager of the Year,” by the National Association of Home Builders. MDC Acquisition/New Business Team Announces New Vice President Amay Inamdar has joined Michaels Development Company as a Vice President. Based in Houston, Texas, Amay Amay Inamdar will be seeking affordable and workforce housing opportunities for both new development and rehabs. Amay has an extensive background in affordable and market-rate multifamily development across Texas and is widely recognized in the industry as one of the top talents in the state. Staff Moves at MMS Nancy Thomas Carlos Proano Congratulations to Nancy Thomas, who has been named Director of Operations for Michaels Management Services. Nancy has been with MMS since June of 2006 and has held numerous positions, most recently as the Community Director at Fort Leavenworth. In her new role, Nancy will be working with both the East and West Coast Vice Presidents as well as the Regional Facility Directors, the Business Manager and the Corporate Accounting Team. She is based in Kansas City, Kansas. MMS also announced that Carlos Proano, Community Director at Fort Irwin has accepted the Community Director position at The Parks at Monterey Bay effective immediately. Stacey Loucks, Senior Community Director at Fort Huachuca has accepted the position as Community Director at The Villages at Fort Irwin effective immediately. Joe Gandara, Project Director at Fort Huachuca, will be assisting MMS in oversight at Mountain Vista Communities at Fort Huachuca on a temporary basis as the company transitions through the changes resulting from assuming management operations for 6,000 new homes at four military installations. Stacey Loucks Joe Gandara 6 ••• ••• ••• ••• ••• ••• ••• ••• ••• ••• ••• { m i l i ta ry m at t e r s Ft. Irwin Garrison Commander Recognizes Carlos Proano Upon hearing that Ft. Irwin’s Community Director Carlos Proano had accepted a transfer to become the new Community Director at The Parks at Monterey Bay, the Garrison Commander at Ft. Irwin presented Carlos with a “coin” and plaque in recognition of his service. Coins in the military have a long history, dating back to 1917 and World War I. They are considered extremely special and are presented by unit commanders in recognition of outstanding achievement by a member of the unit. Congratulations Carlos! Mountain Vista Communities Celebrates Scholars Thanks to Jolene Cooper, Marketing Outreach Coordinator at Mountain Vista Communities, in Ft. Huachuca Arizona who shared this photo from their resident scholarship celebration in August. The community had a record-breaking number of scholarship recipients in 2015. Yuma Maintenance Tech Celebrates Becoming a US Citizen Born in Mexicali, Mexico, Luis Saminiego has lived in the Yuma area since 1992. He has been with The Michaels Organization as an AWESOME maintenance technician at Desert Oasis Communities, Yuma Proving Ground since August of 2010. He started the citizenship process several months ago. After a month of paperwork and another month to study, Luis took his exam in September. On 16 October 2015, he was sworn in as a citizen of the United States of America. Luis is most excited about having the right to vote. Congratulations Luis! 7 ••• ••• ••• ••• ••• ••• ••• ••• ••• ••• ••• { m i l i ta ry m at t e r s Fall Festival a Big Hit at Ft. Belvoir Thanks to Amanda Weeks Walker, Community Director at the Villages of Belvoir, for sharing these photos of the base’s 2015 Fall Festival. Over 2,000 residents came out for the event to enjoy pumpkin picking, jumbo bouncing castles, train rides, and face painting. Residents also indulged in candied apples, cakewalk dances offs, hot dogs and shared laughs with their neighbors and The Michaels Management Services team. To top it off, all leftover treats from the event were given to a local shelter to keep the theme of giving back, not only to our residents but the the community at large. 8 { Developing Stories Michaels Development Company, Prestige Building Company Host Implosion Event in Jersey City, New Jersey In August, The Mayor of Jersey City, along with community leaders, residents, HUD officials and our development partner, The Jersey City Housing Authority, The Michaels Development Company and Prestige Building Company hosted a press event to watch three of five obsolete buildings at the Montgomery Gardens public housing complex beimploded to make way for the start of brand new affordable housing on the site. You can watch a video of the implosion at www.TheMichaelsOrg.com The Michaels Organization is Part of Master Development Team in Camden NJ Waterfront Revitalization Project Moving the Corporate Headquarters to Camden is Under Consideration On September 25, The Michaels Organization’s President, John J. O’Donnell, joined New Jersey Governor Chris Christie and City of Camden, New Jersey Mayor Dana Redd, along with a number of other regional business leaders at an event to announce The Michaels Organization’s participation in an exciting new project that promises to bring new energy and economic vibrancy to the city of Camden and the surrounding region. “The Camden Waterfront” is a $700-$800 million development that The Michaels Organization, along with other partners, has committed to as the master developer. The mixed-use project that is being planned includes 1.5 million square feet of office space, restaurants, retail shops, a hotel, and hundreds of resident units with amazing views of the Philadelphia skyline. The development would be the largest private sector investment in Camden’s history. With the development targeted for delivery in 2019, the executive leadership is considering whether moving our corporate headquarters to the new campus would be appropriate for our organization. 9 { Developing Stories Chicago Celebrates Start of City Garden Apartments The Michaels Development Company in partnership with Brinshore Development and the Chicago Housing Authority hosted an official groundbreaking ceremony Oct. 27 for City Gardens Apartments, a new mixed-income community Brinshore-Michaels is developing on the former site of the Chicago Housing Authority’s Maplewood Courts. Part of the CHA’s Plan Forward program, the new rental community will feature 76 apartments in seven three-story buildings, an on-site management/leasing office, community gardening area, a recycling center and an impressive expanse of open green space for outdoor resident gatherings. CITY GARDENS – Building #6 MDC Chicago celebrated the start of City Gardens with a groundbreaking ceremony on Oct. 27. Congratulations to Michaels Development Company Vice President Hume An, and the whole Michaels Development Team on their recent award of 9% tax credits for the Carling Hotel in Chicago, one of two Single Room Occupancy properties acquired there so that they can be modernized and preserved for long-term affordability. PAHEP ABOUT TO GO BIG WITH NEW NAME, NEW LOGO, NEW LOOK Our tax credit syndication company, formerly known as Prestige Affordable Housing Equity Company, has an expanded staff of experienced professionals, new technology, and a sophisticated platform in place to offer superior service and innovative solutions to developers and investors looking to connect to capital for their affordable housing communities, including the syndication of Low Income Housing Tax Credits. In January, PAHEP will officially become Riverside Capital. Look for more details in the next issue of the newsletter. 10 { B u i l d i n g R e p o rt Prestige Building Company Wins General Contractor Opportunity from National Church Residences National Church Residences, a large non-profit development company specializing in affordable housing, has selected Prestige Building Company to be its General Contractor for Clymer Village, an 81-unit senior housing community in Phillipsburg, New Jersey, which is slated for major renovation. Prestige competitively bid the $4.5 million renovation project that is expected to start in June 2016. The renovation includes common area upgrades, siding improvements, lighting improvements, boiler replacements, ADA upgrades, elevator upgrades, a 630 sf addition and a new garage. PBC Welcomes New Project Manager The Michaels Organization offers a warm welcome to Kevin Thorton, who has joined the Prestige Building Company team as a project manager. Based in Chicago, Kevin will be working on jobs in the Midwest as well as in California. He is currently serving as the project manager for three of Michaels Development Company’s renovation deals in California: Oakdale, Blackberry Oaks, and Parlier Gardens. 11 { HR News 401(k) Update! New Investment Funds Added In response to a question received at a recent Town Hall meeting, two new passive index funds have been added to the 401(k) Investment fund selection. The funds are: Vanguard S&P 500 and the Vanguard Aggregate Bond Index. The addition of these investment funds provides employees an option to the other investment choices in the Michaels Organization 401(k) plan which are actively managed funds. Most of the actively managed funds are predominantly from the American funds family. Many of the funds in this fund family have had very good performance relative to their peers and their indexes over the long-term. In addition the funds are amongst some of the lowest cost mutual funds in the actively managed space. months to review plan demographics, asset allocation, plan cost as well as investment fund performance to make sure that there are ample investment alternatives for varying investment objectives with competitive performance versus their peers. There are times when passive outperforms active and active outperforms passive. That’s just the way the markets work. Generally passive alternatives are less costly that active alternatives. However cost is not the only determinant. The Michaels Organization Plan Fiduciaries meet every six With the addition of these passive fund alternatives those of who wish to add these funds to your investment selection or reallocate, may do so by logging into www.empower-retirement. com or call 877-694-4015. Educational Fliers Now Available! We are pleased to inform you that 20 new educational fliers have been added to the 401(k) section of the Intranet for your reference. These fliers are related to subjects on the 401(k), investing, retirement planning. To access the fliers, log into the Intranet, click on Human Resources, then 401(k). 12 { HR News Attention Managers: New Hire Orientation Now Available We are pleased to announce that Human Resources has begun hosting “The Michaels Organization — New Employee Orientation” on a weekly basis starting Tuesday, October 20th. This Orientation will take place every Tuesday at 3 pm eastern time and will be about 1 hour in length. Areas that will be covered by the orientation will include: n Overview of TMO Companies n Our Culture n Introduction To Your Benefits n Payroll, Time Off and I-Pay This New Employee Orientation is designed to provide the opportunity for newly hired n Intranet / Learning Center / Resources employees to become acclimated to The Min Performance Management chaels Organization and to contribute towards a smooth transition into the new workplace. n “Navigating” TMO This orientation is intended for all new n Risk Control / Safety employees working for any of The Michaels Organization companies. This orientation 2016 Holiday Schedule For more information and to enroll new should ideally be attended during the first employees in an upcoming session, go to the le week of employment, but if that is not feasible, tab on201 the du Human Resources 6: Intranet. 2016 Holiday Sche employees for the year ervance by all full time obs for ed ish it shouldschbe as close to that date as possible. abl est n bee edule has Schedule The following 2016 Holiday year 2016: time employees for the for observance by all full ed ish abl est n bee te has Da 6: The following schedule Day ployees for the year 201 Holidayle has been established for observance by all full time em The following schedu 1, 2016 Da y te Januar Daayy Frid ayDay lidr’s w Yea NeHo Da 18, 2016 y te Januar yy Da nda Mo y 1, 2016 ay uar Day lid Jr. Jan g, Ho Martin Luther Kin Friday 2016 New Year’s Day February1,15, 66 Monday yy 18,201 uar Jan 201 uar Jan ay y ’s Day Frid Presidentr’s Monda Day Day Jr. g, Yea w Kin Ne 6 201 Martin Luther May 30, 18, 66 Monday 201 Jan ruayry 15,201 Febuar yy nda Mo Memorial Day nda Mo Day Jr. g, Kin her Lut rtin Ma Day 6 ’s President July 4, 20115, 2016 Monday Feb 30,ry2016 Mayrua yy Day nda Mo Independe’snce nda Mo Day ent sid Pre Day ber 5, 2016 rial tem mo Me Sep 201 Monday 30, Ma 66 201 Julyy4, y nda Mo y Labor Day Day nda Mo morial Me 2016 ndence Day Indepe October 10, Monday 4, 201 July ber65, 2016 Septem yy nda Mo Columbus Day nda Mo ndence Day 2016 Ind or Day Labepe November 11, 201 5,201 Friday 66 temrber Sep 10, obe Oct y Mo Veteran’s Day nday Monda 6 Day or 201 Lab 24, November Columbus Day 6 6 201 Thursday r 10,11, obeber 201 Oct vem No 6 y Day 201 nda ing 25, Mo Thanksgiv Day ay November Frid bus Friday um Col Daynksgiving n’s era Vet Tha er Day aft 20166 No 24, 201 ber 11, vember Novem ay ay Frid rsd Thu 6 201 23, ber em DayDay Dec Vet 25, 20166 giving nksn’s Thaera ay November Frid 2016 24, 201 ay ber ved Frid ser vem Ob No Eve 26, as ber istm em Chr Dec giving rsday Thu er Thanks y Day aftgiv Monda 2016 nks asing Observed Tha November 25, 201 DayDay Christm 6 ay Frid December 23, ing giv nks Tha ay er Frid Day aft 6 ber 26, 201 em Christmas Eve Observed Dec Monday December 23, 2016 served ay Day Obser Frid Christmas Christmas Eve Ob ved December 26, 2016 Monday office employees. e Observed hom and ty per pro Christmas Dayedu le is the same for The 2016 Holiday Sch yees. ty and home office emplo le is the same for proper The 2016 Holiday Schedu yees. ty and home office emplo le is the same for proper The 2016 Holiday Schedu 13 10/21/2015 10/21/2015 10/21/2015 { campus corner University Student Living and Rowan University Host Preview of New On-Campus Housing University officials, students, and executives from The Michaels Organization gathered with community and business leaders at Rowan University October 14 to celebrate Holly Pointe Commons, a $145 million student housing complex now under construction on the Glassboro campus. The Mayor of Glassboro, Leo McCabe, was also in attendance. “We’re honored to be partnering with Rowan University to assist the institution in fulfilling their vision for student living,” said Joseph Coyle, president of University Student Living, the comprehensive student housing company of The Michaels Organization. The celebration at the site included the filling of a time capsule by University officials and students, who wrote 100 letters of hope for the future and who have collected items — a Rowan yearbook, a selfie stick, and assorted University memorabilia—to fill the time capsule that will be placed in a prominent location at Holly Pointe Commons. Welcome to our New USL Management Teammates! Carroll Van Hook - Regional Leasing Specialist Twenty91 North - Buffalo, NY Mandy Taborda - Leasing Manager Hai qi (Tracy) Lu - Leasing Specialist Emily Mistretta - Leasing Specialist Nick Korniczky - Leasing Specialist The Edge on Old Shell Road - Mobile, AL Ashleigh Heinz - Leasing Specialist The Vue on Stadium Drive - Fayetteville, AR Shelby Urban - Leasing Specialist Radius at 15th - Minneapolis, MN Jen Cassel - Leasing Specialist Michael Hosay - Shuttle Driver David Newton - Leasing Specialist The Next - Pensacola, FL River Edge - Boise, ID Tori Tucker - Leasing Specialist Danelly Albino-Rodriguez - Leasing Specialist Haydon Stone - Leasing Specialist Smiling faces at the USL Managers meeting held in October in Minneapolis. Pictured: Brad Thomas, Brent Loughridge The Vue; Jerod Aufderheide, Erin Johnson, River Edge; Mary Rutherford, and Chris Eyermann, The Edge Zachary Cody- Groundskeeper Steven Budine- Maintenance Technician Yasha Loera-Gracia - Leasing Specialist 14 { Resources How to Access IRM’s New Policies and Procedures: A Step-by-Step Guide 15 { Resources Robin Madison 16 { Site-ings ‘We’re Doing More Than Leasing Homes’ Country Club Gardens Hosts Amazing ‘Back to School’ Event for Residents, Parents, and Teachers The entire team at Country Club Gardens in Tulsa, Okla., came together in August to host a ‘Back to School’ celebration for young residents and their parents. Staff set up the space, sepa-rated supplies, stuffed backpacks, prepared food, and threw one heck of a successful event! The team gave out 75 backpacks full of school supplies (clorox wipes, hand sanitizer, kleenex, baby wipes, copy paper, pencils, and dry erase markers) all emblazoned with the Country Club Gardens and The Michaels Organization logos. They also gave out 50 boxes full of cleaning supplies, health and beauty aides, household supplies, and travel packs to all the adults. But that wasn’t all! Country Club has partnerships with two great local groups, both of which were invited to join in to showcase all the services they have to offer. These services are very diverse: tutoring/mentor program with a scholarship for teenagers, kids place for grade school age after school homework assistance, literacy program, internships, interview skills classes, resume workshops, budgeting classes, and a “man2man” program that works to inspire young men to make good choices, and a “LadiesFirst” program that teaches self-esteem and values to young ladies. The groups also offer summer enrichment activities, a summer lunch program, basketball camps, martial arts, and family dinner/homework nights (to help parents help the children with homework). Country Club partners with these same two groups for Thanksgiving and Christmas assistance for residents, so they took the opportunity at the back to school event to get families signed up for holiday help. Country Clubs Gardens Community Manager and Assistant Regional Property Manager Crystal Ragsdale tells us the event was also the perfect opportunity for residents to meet and greet rep-resentatives from Wolf Creek, a new company providing security on the site. The Wolf Creek representatives were able to get to know the residents and answer questions. This was very successful and reassuring to the residents. Crystal also invited representatives from a daycare provider who is looking at using space at the community, to join in, so they could get to know the community better and understand the residents needs. They were able to see what age groups would use the facilities and actually had a few residents ask for applications for employment. At the end of the this very beneficial line of stations showcasing all these services was dinner for everyone! The team served hotdogs, chips, water, and fruit. But it didn’t end there! The next morning, which was the first day back to school for Tulsa Public Schools and Academy Central, the Country Club Gardens team brought backpacks stuffed with supplies to each teacher! It was a gift to them for all their efforts. Crystal says that so many of the educators in the nearby schools are required to buy their own supplies. kids call me by name and run up for hugs,” said Crystal. “I also saw so many of them who had brought their bags of supplies and were smiling as they unpacked because they had something to give. The teachers were like kids themselves. The smiles, hugs, and kind words were of true appreciation. I felt as if I was the one receiving the gift as we walked the halls and saw the excitement,” she said. As part of the partnership with the local school, Crystal arranged for parent/teacher conferences, family nights, and other school events to be held at the community. “The goal is to help parent participation which in turns makes a more pleasant home life which leads to kids not acting out for attention,” explained Crystal. “I do strongly believe our community can make a dramatic impact on many with our outreach and support. It’s so much more than leasing homes, you must give them a community to be proud about, to nurture self confidence, and motivate them to strive for more out of life.” Congratulations and thank you to the whole team at Country Club Gardens, who were all so important to making this great event a huge success: Violet Newport; Angela Harris; Loretta Jamerson; Joyce Lawrence; Marvel Padillow, and Brandon Clevenger. “It was an amazing feeling walking into every class and having 17 { Site-ings Bridging the Language Barrier at Reading Elderly Lehighton Elderly Pink Light Walk 2015 Lehighton Area Lioness Lions Club sponsored its Pink Light Walk on Tuesday, Oct. 6, at the Lehighton Recreation Center. Participants walked from the Lehighton Recreation Center to the Lehighton Amphitheatre and back. The Lehighton Amphitheatre is located across the street from Lehighton Elderly. Thank you to Lucretia Lee, Community Manager, at Reading Elderly in Reading, Pa., who shared this photo from the property’s first-ever Spanish/English class in the community room. Reading Elderly is a Senior property with a large hispanic population. Carmen Iglesia, a retired social worker has volunteered through her church to teach Spanish to the English and English to the Spanish. Lucretia says it was beautiful to see everyone working together to try to understand each other’s language. The class was so successful that a one hour class has now turned into a two-hour class. Three staff members are sitting in on the class to learn Spanish. Better Tomorrows and the residents of Lehighton Elderly, teamed up with the Lehighton Lioness club to show our support to the community. Selected apartments were given a battery operated pink candle light for their apartment window for this evening. Superintendent of the property Alan Gower, mapped out where the candles would go on the front and back of the building to construct the Breast Cancer Awareness ribbon. The candle lit ribbon pattern was on the front and back of our building. Not only could they be seen down town but from afar as well. This was a great opportunity for the residents to show their support and participate in the event in a unique way. We are looking forward to next year’s Pink Light Walk! Healthy Sports for the Children of Village Park Eileen Bonczek, Site Manager at Village Park Apartments in Scranton, PA, shared these photos of her young residents, learning to stretch and do yoga, after concluding a run with their team. This healthy program was made possible with a $2,000 grant from The Scranton Area Community Foundation that was secured by the site’s Better Tomorrows Social Services Coordinator, Lisa Schmidt. 18 { Site-ings Wood’s Edge Team Goes Above and Beyond During Historic Flooding in South Carolina by Julie Lucas, Site Manager, Woods Edge Apartments Columbia, South Carolina recently experienced catastrophic rainfall and the worst flooding in the history of the city. During this flooding, my maintenance technician Cedric Currence, stayed with the property and when the water level breached the building both Cedric and my maintenance Supervisor, Clay Thomas sandbagged the breaches to minimize the water flow. As I was unable to reach the property due to impassable roads, I was comforted to know that my staff was there and staying in constant contact with me. The presence of Cedric was also such a comfort to the residents. Both my Vice President Marc Getson and my Regional Property Manager Kevin Cook provided support and guidance during this disaster through emails and phone calls. In recalling some words from The Michaels Organization’s President John O’Donnell in a Town Hall Meeting, he said we are family at The Michaels Organization. I will say that sentiment rang true this last week. I felt so blessed to have such wonder staff and support from Marc and Kevin during this trying time. The community also gave Woods Edge their support. A local Church donated over 1,000 bottles of water. Cedric and myself along with many residents of Woods Edge bagged and distributed this water to the residents. How heartfelt it was to work right alongside the residents and pull together as a community. Wood’s Edge teammates pulled out all the stops to make sure their residents were prepared for the flood. The writer and poet Maya Angelou once said: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” I know through this tragedy the community of Woods Edge feels fortunate to have such support and knowledge knowing that even through trying times we will all pull together as family. 19 { Site-ings Country Oaks IRM Communities Across The Country Celebrate National Night Out National Night Out is an annual communitybuilding campaign that promotes policecommunity partnerships and neighborhood camaraderie to make our neighborhoods safer, better places to live. Many IRM sites, several working in conjunction with our non-profit partner for supportive Services, Better Tomorrows hosted events this year. Maintenance Tech Lawrence at Skyline Gardens Maintenance Tech Lenford at Skyline Gardens Camden Night Out Skyline Gardens Village Park Left and right, The Plaza at Centennial Hill 20 { Kudos IRM Celebrates Community of Quality Award Winners Interstate Realty Management had a record number of properties this year that were named a “Community of Quality,” by the National Affordable Housing Management Association. The Communities of Quality National Recognition and Awards Program is designed to convey an important message to policymakers, government agencies, industry specialists, and the general public that the affordable housing industry is succeeding in creating safe, attractive modern, and well-maintained housing for the most vulnerable among us. The program also showcases how residents in these communities are aided in ways rarely addressed in conventional rental housing. To earn the Community of Quality Award, these properties had to meet rigorous criteria and document that they are well-managed, well-maintained, and adding value to the communities where they are located. Congratulations to all the staff and managers of the following communities who earned this prestigious designation this year: Lehighton Elderly Apartments The Plaza at Centennial Hill North Hills Manor Apartments NIA (Amity Heights Apartments) Halls Corner Pennville Mallard Run 21 { Adams, Tony Antoine, Khalifa Boczkowski, Amanda Bower, Justin Canaday, Steven Cline, Caitlin Conners, Lacey Conroy, Cristina Daroshefski, Nicholas Davis, Katelyn Davis, Nicole Eastburn, Jamie Fida, Giavanna Fida, Giuseppe Glenn, Jason Halley, Lauren Howard, Jayme Kony, Resy Longmire, Tyler Lugli, Colleen art, education, and community volunteerism. Malusis, Macey Avery Dr. Rodriguez noted that Mo is responsibleMerrick, Mitch, Mike for various community-based initiatives thatRidge, Logan Allyson provide resources to those less fortunate, Rola, Rola, Stephen Scanlon, Dillon including food for Thanksgiving, a warm cup Kudos Better Tomorrows’ Mo Delgado Receives Atlantic City’s Hispanic of the Year Award Mo Delgado, social services coordinator at four of IRM’s communities in Atlantic City, recently received the “Hispanic of the Year,” Award, presented by La Casa Dominicana, a nonprofit organization based in Atlantic City, NJ, that actively supports the Latino community there. Almost a quarter of the residents in Atlantic City are Hispanic. Mo was honored at a ceremony held at City Hall as part of a Hispanic Heritage Month celebration declared by the city’s Mayor and City Council. Among those at the ceremony was Mayor Donald A. Guardian, and Erika Guzman and Marco Antonio Fortanel from the Mexican Consultate in Philadelphia, and Dr. Luis Rodriguez, president of the Dominican House of NJ. of soup and a warm coat for the homeless, and toys for children at Christmas. Through his many associations, Mo drives educational opportunities for children, and advocates for the rights of immigrants seeking the American Dream. Every year, Mo coordinates a city-wide Easter Egg Hunt and he has served as lead coordinator for the city’s Unity Festival. Mo also serves as a Councilman-at-large for the city and is chairman of the Atlantic City’s Committee for Multicultural Programming. “Mo Delgado is a person who by their excellence and dedication has led positive change in our community,” said Dr. Rodriguez. who lauded Mo’s efforts in Public Service, health, Mo’s day job is serving as social services coordinator for Atlantic Marina (comprised of both Atlantic Villas and Townhouse Terrace Apartments West) as well as Townhouse $3500 $3500 $1000 $1000 $3000 $3500 $1500 $2500 $3500 $1500 $3000 $1500 $1000 $1000 $2000 $3000 $2000 $2000 $3500 $3500 $3500 $2000 $2200 $3000 $1500 $2500 $2000 Chesapeake Coll. Barry Univ. East Stroudsburg Lock Haven Univ. Clemson Univ. Camden CC Undecided Cumberland CC Drexel Univ. Burlington CC Rich. Stock. College Washburn Univ. Widener Univ. Delaware CCC Penn State-Altoona Westminster Choir Coll. Bradley Univ. Grand Canyon Un. Camden CC Wm. Paterson U. Salem CC Camden CC PA Coll. of Tech. Rutgers Nyack College Harvard Law School Univ. of Kansas Junior Fresh. Senior Junior Junior Soph. Fresh. Junior Fresh. Junior Fresh. Senior Soph. Fresh. Fresh. Fresh. Soph. Fresh. Fresh. Fresh. Soph. Soph. Fresh. Junior Junior 1st Yr. Soph. Terrace Apartments East II and Townhouse Terrace Apartments East I, where he provides a wealth of innovative programming and services for the youth and families of the communities. Mo was a member of the IRM team before Social Services transitioned to the non-profit organization, Better Tomorrows. “Mo is a leader and a unifier” for the Atlantic City Community and his impact is felt everyday! Congratulations to him on this well-deserved recognition. IRM Recognized by HUD for Helping End Homelessness in Philadelphia Designation Earned! Congratulations to Susan Gehris, Rental Agent and Social Services Coordinator at Shirley Futch Plaza, who received her ARM Designation in July, 2015. We are very proud of Susan for continuing her education and furthering her commitment to our profession. Congratulations to Senior Vice President Chuck Durnin and Regional Property Manager Julieann Duca, who were recently recognized by the Department of Housing and Urban Development for their efforts in Philadelphia to help end homelessness. Julieann has been working with HUD throughout the year on this issue and now a number of the formerly homeless are living in decent, safe and wonderful properties. 22 Business Adams, Tony Psych. Antoine, Khalif Physics Boczkowski, Am Health Bower,Sci. Justin Philosophy Canaday, Stev Business Cline, Caitlin Health Conners, Sci.Lacey Early Conroy, Child. Cristin Bio-Chem. Eng.N Daroshefski, Psych/Soc Davis, Katelyn Marketing Davis, Nicole Elem. Eastburn, Ed. Jam Elem. Fida, Giavanna Ed. Bus. Fida,Adm. Giuseppe Business Glenn, Jason Music Halley, Lauren Nursing Howard, Jaym Psychology Kony, Resy Nuclear Longmire, Med. Tyle History Lugli, Colleen Education Malusis, Macey Commun. Merrick, Avery HVAC Mitch, Mike Finance Ridge, Logan Commun. Rola, Allyson Law Rola, Stephen Exercise Scanlon, Sci. Dillon Daroshefski, Nicholas Davis, Katelyn Davis, Nicole Eastburn, Jamie Fida, Giavanna Fida, Giuseppe Glenn, Jason Halley, Lauren Howard, Jayme Kony, Resy Longmire, Tyler Lugli, Colleen Malusis, Macey Merrick, Avery Mitch, Mike Ridge, Logan Rola, Allyson Rola, Stephen Scanlon, Dillon { TMO Ed u c at i o n a l F o u n d at i o n Michael and Pat Levitt Create a Legacy Scholarship in Honor of IRM VP Bob Sampson Michael and Patricia Levitt have created a new memorial scholarship named in in honor of Robert E. Sampson Jr., IRM Vice President of Government Affairs and a 34-year employee of The Michaels Organization who passed away in July. This memorial scholarship, like the existing legacy scholarships named for other departed friends and business associates of the Levitts, will offer $1,000 in addition to the $500- $5000 scholarships that the recipient student will be awarded from The Michaels Organization Educational Foundation. $3500 $1500 $3000 $1500 $1000 $1000 $2000 $3000 $2000 $2000 $3500 $3500 $3500 $2000 $2200 $3000 $1500 $2500 $2000 Drexel Univ. Burlington CC Rich. Stock. College Washburn Univ. Widener Univ. Delaware CCC Penn State-Altoona Westminster Choir Coll. Bradley Univ. Grand Canyon Un. Camden CC Wm. Paterson U. Salem CC Camden CC PA Coll. of Tech. Rutgers Nyack College Harvard Law School Univ. of Kansas All who knew Bob Sampson remember that Bob faced several health challenges in his life and was able to enjoy a very successful and rewarding career despite these obstacles. The Robert Sampson Memorial Scholarship will be given annually to a resident scholar who has shown the ability to overcome adversary in his or her life. The other legacy scholarships awarded each year include The Jeanie Hatfield Memorial Scholarship; The Frank Nash Memorial Scholarship, and The Jacqueline T. Jones Memorial Scholarship. Foresight Affordable Housing Partners Endows Scholarships in Honor of Past Chairman Foresight Affordable Housing Partners, a non-profit organization that specializes in providing and preserving quality affordable housing communities—and often a development or finance partner with The Michaels Development Company—has created a special endowment for The Michaels Organization Educational Foundation, in honor of its founding partner Morton Baruch, who died last year. Mr. Baruch specialized in the development, financing and management of large-scale multifamily communities for over 40 years. He participated as a lead executive in both the private and public sectors. He also co-developed the first self-subsidized apartment development in New York City. While with the department of Housing and Urban Development, he directed the Office of Assisted Housing and subsequently became the General Deputy Assistant Secretary for Housing and the Deputy Federal Housing Commissioner. In that capacity he was recipient of the Distinguished Service Award, the Department’s highest honor. The Morton Baruch Memorial Scholarship will provide additional funding for a TMO EF scholarship recipient who lives in a property owned or managed by The Michaels Organization, in which Foresight is also involved: Currently that includes 15 properties. (You can see a list at www.foresightinc.org/ properties ). In 2015, three of Michaels‘ scholars were awarded The Morton Baruch Memorial scholarships. Linda Awed and Zabihullah Abubakar received The Morton Baruch Memorial Scholarships in 2015 23 Fresh. Junior Fresh. Senior Soph. Fresh. Fresh. Fresh. Soph. Fresh. Fresh. Fresh. Soph. Soph. Fresh. Junior Junior 1st Yr. Soph. Bio-Chem. Psych/Soc Marketing Elem. Ed. Elem. Ed. Bus. Adm Business Music Nursing Psycholog Nuclear M History Education Commun. HVAC Finance Commun. Law Exercise S { TMO Ed u c at i o n a l F o u n d at i o n Annual Golf Tournament Raises $114,000 for The Michaels Organization Educational Foundation Congratulations and a big thank you to IRM Senior Vice President Sandy Cipollone for her leadership in organizing the major fundraiser of the year for our non-profit affiliate The Michaels Organization Educational Foundation. The 2015 Golf Tournament drew hundreds of golfers, who enjoyed a day on the greens, a wonderful dinner, and then an auction. Thanks also to our “Angel of Golf” volunteers who kept the whole event moving smoothly, to Cheryl Hernandez for coordinating the beautiful baskets for the silent auction, and to all those teammates and friends of the organization who donated baskets, sponsored the tournament and great prizes, and to all those who played golf. It was a great day for a great cause! 24 { live, work, play, michaels Walking With Purpose Yvette Hill, site manager for both Hansberry Square and Savory Square in Chicago, recently participated in a 2K Unite for Fight Event, sponsored by Traci Lynn Cares, an organization that works to bring awareness and hope to people and families living with the affects of Breast Cancer. Unite For The Fight was created with the belief that all women should feel beautiful, enlightened, celebrated, and understand a community that walks together heals together. This Face!! This sweet little face belongs to Kevin Patrick Barry, who made his debut on August 14th at 3:31 a.m.! The lucky parents are Kathy Barry, our Community Director at Fort Benning, and her husband Jack. Congratulations to Kathy and Jack! Lynda Flink’s Grandson Appears on Broadway Judah Flink, the adorable grandson of Lynda Flink, The Michaels Organization’s Director of Investor Relations, was featured on Broadway in September as part of the National Down Syndrome Society’s (NDSS) annual Times Square Video presentation. The photographs featured in the video highlight children, teens, and adults with Down syndrome, part of an education effort showcasing the contributions and milestones of people with Down syndrome. These collective images promote the value, acceptance and inclusion of people with Down syndrome, which is the mission of NDSS, according to an article about Judah that ran in The Ocean City (NJ) Sentinel. Judah’s photo was selected from more than 2,000 entries in the NDSS worldwide call for photos. His mom snapped the photo. The Times Square Video presentation was part of kick-off for Down Syndrome Awareness Month, which NDSS promotes ever year in October. The video presentation was followed by the 21st Annual Flagship Buddy Walk® in New York City. To learn more about NDSS and it’s National Buddy Walk® Program, visit www.buddywalk.org or call (800) 221-4602. Time flies Congratulations to Bill Kerr at Orchard Apartments who recently celebrated 25 years with The Michaels Organization family! Here he is (on right) accepting his Recognition Award from his manager, Keith Tyson. Little Sister Joins Kovack Family Congratulations to Controller Steve Kovack and his wife Dana on the birth of their second daughter, Casey Francine Kovack. She was born at 11:50 a.m. September 21. Her vital stats: 7 pounds 5 ounces, 20 inches long, and absolutely beautiful. 25 { live, work, play, michaels Victoria Brutto’s District Enjoys Camaraderie During RealPage Training Week Regional District Property Manager (and work mom!) Victoria Brutto presented her team with notebooks and pens, and snapped these photos in front of the bus on the first day of “RealPage school” for her district. Lisa Cameli, Mahanoy Elderly; Keith Tyson, Orchard Apartments; Heather Tare, Orchard/Mallard Apartments; Lynda Zuercher, Wyndcliffe House Apartments; Jill Weems, Meadowood Apartments; Tammy Anthony, Lansford Townhouses; Amanda DeWire, Mallard Run Apartments; Amy Zeigenfuss, Lehighton Elderly Gail Weirbach, front, Shirley Futch Plaza; Allison Wetzel, Coal Township; Michelle Reismiller, Hazlewood Apartments; Eileen Bonczek, Village Park; Amy Boston, Milton Village; Shelly Bowers, Timberland Apartments; Deb Miles, Williamsport Elderly; Kneeling Sue Gehris, Shirley Futch Plaza Quite Possibly the Sweetest Thing We’ve Ever Seen! MVC Employees Get Sporty! Mountain Vista Communities Landscape Supervisor, Vince Cardona and Maintenance Service Order Clerk, Rachel Smith are both actively involved as coaches in local youth sports. Vince has been coaching his son’s pee-wee football team since 2011 leading the Douglas Chargers to a 4-3 streak! This year, Rachel has coached her daughter in softball as well as soccer and the Transformers are well on their way to their first championship! Follow Us on FACEBOOK Congratulations to Lea Johnson, Marketing Manager at Ft. Belvoir, and her husband Anthony, who welcomed Evelyn Grace Johnson into their family October 9. For more news from our sites around the country 26 [ Better Tomorrows Brings Health Fair to Leighton Elderly Healthy residents are happy residents, as you can see from these photos shared by Katie Hydro, the Better Tomorrows Social Services Coordinator at Lehighton Elderly in Lehighton, PA. The photos were taken at a health fair Katie recently organized at the community, where residents were able to take advantage of the following services: Blue Mountain Health Systems provided blood pressure checks, pulse oxygen screenings, and glucose checks. During the glucose checks, their blood work was tested to see whether the results matched the number that they residents took with their personal meters. The purpose of the glucose checks is to make sure the residents personal meters are work- ing accurately. If their personal meters are inaccurate, they will receive a new meter from the hospital. First National Pharmacy provided flu shots and a safety station to dispose of all old medications. Beltone provided hearing tests and ear checkups. At this station the residents were able to look at a computer screen and actually see inside their ears. Beltone also provided a raffle for a prize value at $150.00 that will be announced at the end of this year. After receiving services, residents could enjoy coffee, doughnuts, and candy and were treated to novelty cups, magnets and pens, which where handed out from the vendors. Good Spelling, Good Sportsmanship on Display at Annual Spelling Bee On Friday, August 14th, the 9th Annual Better Tomorrows/Interstate Realty Management Company Spelling Bee Finals were held at the Eight Diamonds community in Philadelphia. Students competed in both the 8 -10 year age group and 11 - 14 year age group. At the end of a robust competition that lasted several rounds, My’Own Carter, a young resident of Jameson Court, emerged as the champion in the younger age group over several other students including second place finisher Aniyah Watson (West Poplar). In the 11 -14 age group, Caron Broaster (Haddington Townhouses) took top honors over Nasir Smith (Eight Diamonds) All participants were champion of their local spelling bee held at their respective apartment communities. Each student that participated received a certificate and their choice of a reference book from three different titles that were available. The second place winner in each age group received a $50 gift card and the top finisher in each group received a $100 gift card. 27 [ Haddington Elderly Residents Enjoy Camp Outing In October, 15 residents from our Haddington Elderly community in Philadelphia, were transported to Camp Ladore, a beautiful mountain resort in Waverly, Penn., for a 5-day, 4-night camp vacation, organized by Better Tomorrows. Because the camp is run by the Salvation Army, the camp experience was free for our income-eligible seniors. While there, our residents can enjoy the resort’s pool, lake, pontoon boat, shuffle board, four-wheeled bicycles, hearty meals and plenty of organized activities throughout the day. This year’s theme was “Jungle Junction.” Along with animal decorations throughout the Resort, activities included a “Jungle Safari” Fashion Show, Bell Choir, Conga and Rhythm Band, Water Aerobics, line dancing, wii bowling, paddle boats, movies, an outside shopping trip, an auction, chapel, and an “African Queen Jungle Cruise”, on the Resort’s pontoon boat. What an incredible time the residents had! They are already talking about next year’s vacation, which is themed “Mystery and Illusion.” It sounds like another great Camp Ladore vacation opportunity! 28
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