Welcome to Le Bouveret - César Ritz Colleges Switzerland
Transcription
Welcome to Le Bouveret - César Ritz Colleges Switzerland
Welcome to Le Bouveret www.ritz.edu professional centre césar ritz THINGS TO REMEMBER STUDENT LIFE DEAR STUDENTS, Le Bouveret It is a great pleasure to introduce you to the Valais, the birthplace of the legendary hotelier, César Ritz. The Professional Centre César Ritz is located in Le Bouveret, a small, French-speaking town on the shores of Lake Geneva, in a magnificent building dating back to the early 1900’s. Before becoming “The Hotelier of Kings” and “The King of Hoteliers”, young César chose to leave his home to go abroad to gain knowledge and experience. With hard work, new ideas, flair and a touch of class, he was able to accomplish an unprecedented career in the hospitality industry and rose to legendary status. Switzerland At César Ritz Colleges Switzerland, our philosophy is impregnated with the values that made the above success story possible and we will make sure that you receive first-class training. It is our mission to provide you with the best education possible and enable you to achieve a successful career in the hospitality industry. All the members of our faculty and staff are dedicated to this mission but it is up to you to take advantage of their wealth of knowledge. Please remember to get to know your fellow students; there is so much to gain from all the different cultures that are present here. I'm looking forward to welcoming you to César Ritz Colleges Switzerland. Our modern student accommodation and surrounding 26,000 m² park and gardens make the Professional Centre César Ritz one of the most attractive and beautifully situated hotel schools in Switzerland! Ronan Fitzgerald Managing Director César Ritz Colleges Switzerland With its yacht harbour, Le Bouveret is a summer lakeside resort with easy access to major cities and towns in Switzerland including Geneva, Lausanne and Montreux; and only minutes away from the French border and the town of Evian. Geneva airport can be reached by train in about an hour and a half; Zurich airport in approximately three. With such a centrally located campus it is easy to travel throughout Europe on weekends. Founded in 1291, Switzerland has almost always been politically neutral and is now the most politically stable country in the world. The safe environment, natural beauty, cleanliness, cultural and linguistic diversity, and Swiss reputation for excellence and professionalism add to the experience. The transport and tourism infrastructures are among the best in the world, making it very easy and comfortable for visitors to travel around the country. Switzerland is centrally located in Europe, giving students the opportunity to visit and experience other European countries. Small Country, Big Heart Switzerland and Tourism Consisting of 26 cantons (or states), Switzerland is located in the heart of Europe and surrounded by five countries: Italy, France, Austria, Germany, and Liechtenstein. The total population is approximately 7.6 million, of which twenty percent are expatriates. The largest cities in Switzerland are: Zurich (centre for business and finance); Basel (cultural capital); Geneva (home of the United Nations and International Red Cross); Bern (capital of the country); and (Olympic Lausanne c apit al ). A lthough Switzerland is a very small country, four languages are spoken: German in the north and east; French in the west; Italian in the south; and Romansh in the south-eastern region. Considered as the birthplace of tourism, people from all over the world visit Switzerland for its natural beauty and outstanding quality of service. This tiny nation has 5,600 hotels that provide accommodation for more than 35 million guests every year! The Swiss hospitality industry not only welcomes many international visitors but also employs a truly international work force. This is reflected in Swiss hotel management schools in terms of the curriculum offered and the mix of the student population. In a country that has some of the most prestigious hotel management schools in the world, the quality of the country’s human resources is second to none, ensuring an extensive supply of highly qualified staff for the industry. www.bouveret.ch Culture and Leisure www.aseh.ch www.myswitzerland.com Switzerland’s mountains, valleys, lakes and glaciers offer students year-round opportunities for outdoor activities such as skiing, skating, paragliding, rafting, sailing, mountain biking and horse riding. Worldrenowned exhibitions and festivals take place throughout the calendar year satisfying all cultural tastes in music from pop to jazz to classical. In short, Switzerland offers an extensive range of sporting and cultural activities. 3 How to get to the Professional Centre César Ritz By Car from: Geneva/Lausanne/Montreux By Plane • • • There are three major international airports in Switzerland: Geneva, Zurich and Basel. Geneva Airport is the closest to the school. Flight reservations need to be made well in advance of your starting date, in particular if you start your semester in January (just after the Christmas and New Year holidays), or in July (European summer holidays) as many flights are fully booked early in the year. Take the A9 motorway direction Brig/Simplon until the Villeneuve exit 16 Drive for approximately 12 km following the sign to Evian When entering Le Bouveret, stay on the main road through the village in the direction of Evian and you will find the college on your left-hand side By Car from: Zurich/Bern/Fribourg • • • Take the A12 motorway direction Bern/Fribourg/Vevey. In Vevey, follow the sign to Brig/Simplon on the A9 until the Villeneuve exit 16 Drive for approximately 12 km following the sign to Evian When entering Le Bouveret, stay on the main road through the village in the direction of Evian and you will find the college on your left-hand side All three airports have their own railway station with regular service to the town of Le Bouveret. Each start of term, a Welcome Desk is set up directly in front of the “Arrivals” exit at Geneva Airport. It is open from 8:30 to 23:00 hrs. Friday until Sunday prior to the start of term. Senior students will welcome you at the desk, help you buy the train ticket and ensure you take the correct train to Le Bouveret. By Car from: Milan (Italy)/Tunnel Gran San Bernardo/Martigny • • • • • • By Train Take the A4/autostrada Milano-Torino and follow the sign to the Gran San Bernardo for 105 km Merge onto A5/E25 direction Aosta/Gran San Bernardo for 64 km Merge onto E27 Tunnel Grand Saint Bernard for 35 km Exit the tunnel (Swiss side), follow the sign to Lausanne for 72 km and take motorway exit 17 to Aigle Drive for approximately 12 km following the sign to Evian When entering Le Bouveret, stay on the main road and drive through the village direction Evian, soon the college will appear on your left-hand side Switzerland offers an efficient network of train connections. It is possible to go directly by train from Geneva to Le Bouveret (changing trains in St-Maurice). The ticket costs CHF 40. Trains from Geneva Airport usually depart every two hours and take approximately two hours to Le Bouveret. Direct trains from Zurich Airport with a change in Lausanne take nearly three hours so we recommend you book your flight through to Geneva even though you may stop over in Zurich. Germany Basel France Train schedules normally change once per year even though in most cases the changes are not significant. Please visit the website of the Swiss Railways (www.rail.ch) to check for updated departure and arrival times. There you will also find interesting information about travelling in Switzerland by train, student passes, European connections, etc. Zurich Liechtenstein Luzern Austria Bern Half-Fare Train Pass We highly recommend you to buy the half-fare train pass. This allows you to travel anywhere in Switzerland at half the regular price of a ticket for a train, bus or boat. If you buy the pass upon arrival in Switzerland it will immediately save you fifty percent on your trip from the airport to Le Bouveret. The pass costs CHF 165 per year. Lausanne LE BOUVERET BRIG Geneva Italy Milano 4 Combined with the half-fare card, you can also buy the “Voie 7” pass that allows you to travel in second class for free after 19:00 hrs. You must be between the ages of 19-25 to be eligible for this pass and it costs CHF 99 per year. 5 Dress Code Don‘t Forget César Ritz Colleges Switzerland expects all students to dress and present themselves in business attire. When students are scheduled in class or are participating in formal or special occasions, business attire must be worn by everyone, unless announced otherwise. This includes the college name badge and pin which should be worn at all times with business dress. Examples of business dress are provided below, but the overall appearance of a student should be discreet, conservative and professional. Outside of these hours, on weekends from Friday after class to Sunday night, during holidays when there are no classes and during the summer break, casual dress, including jeans, t-shirts, shorts and flip-flops may be adopted but students are expected to ensure that garments are in good taste and in good repair (for example, no ripped jeans). Male Students You should wear dark suits with matching trousers (blue, grey, brown or black), a classic collared long-sleeved shirt and a tie. Cardigans/pullovers worn under jackets are permitted as long as they are v-neck and the tie is visible. You should also bring black leather shoes with laces, and black socks. You must have your hair cut to the regulated length above the collar and not coloured. "Skin-head” type haircuts are not allowed due to their unprofessional look and the connotations involved with such haircuts. Earrings and piercings of any kind are not permitted. You must be cleanshaven at all times or have a well-trimmed beard or moustache when you come to classes or special events. During the term, you may not start growing a beard or moustache, or dye your hair. Female Students You should wear "clean line" skirts/dresses/trousers with coordinating/ matching jackets and a blouse or top. No skirts/dresses should be more than 7 cm above the knees. No t-shirts, polo shirts and/or transparent clothing are allowed. Cardigans/pullovers worn under jackets are permitted as long as they are v-neck. You should also bring plain, black closed leather shoes with a small heel, and skin-coloured stockings. Generally most items are available in town or in the region and you will be able to purchase whatever you need. You will notice, however, that the prices are usually more expensive than they would be in your country. What to Bring • • • • • • • • • At least two business suits to wear to class, training, interviews and special occasions Minimum of five long-sleeved shirts or blouses with a classic collar and a couple of ties/scarves Wool scarf, hat, gloves, winter jacket and snow boots (it can be very cold in winter) Sports clothes and shoes Pyjamas, nightdresses, bathrobe and slippers Laptop computer (if you own one it is advisable to bring it along) Dictionaries Calculator 220 volts round prongs/European connector The school also encourages you to bring your country’s traditional costume and/or formal dress for special events or functions. Other Items You Might Choose to Bring • • • • • • Small travel radio, iPod and alarm clock Hair dryer (220 volts) Beach towel (Switzerland offers great opportunities to swim in the summer and in winter, trips are organized to thermal spas and heated swimming pools in the area) Ski or snowboard equipment (there will be plenty of opportunities during your stay to enjoy the slopes and it is also possible to rent ski equipment for the day or the entire season) Hiking boots (the Alps offer great opportunities for hiking) Any other sports equipment (e.g. tennis/squash/badminton racket, golf clubs or bicycle) N.B. bicycles must be insured and registered annually and the school does not supply a storage room We also advise you to bring several passport photos as these will be required for a variety of membership cards and passes. You should refrain from wearing excessive jewelry or the use of extensive make-up, perfume and hair colour. Piercings are limited to one per ear. What NOT to Bring Visible tattoos are unacceptable. 6 For safety reasons, you are not allowed to keep or use ironing equipment or cooking appliances in your room (e.g. kettles, heating elements, rice cookers, toasters). Kettles to boil water and microwaves are available in the residential areas. Pets are forbidden in the living quarters provided by the school. Also, it is forbidden to bring or possess firearms, knives or any weapons and illegal drugs. Drugs issued on prescription by a registered doctor are permitted. Possession and consumption of alcohol is forbidden on campus except in the Food and Beverage outlets. Students are not permitted to bring alcohol, purchased externally on to the campus. You do not need to bring your own linen, as they are being provided on campus. 7 Administrative Information Term Dates Medical Insurance 2011Fall 3October - 16December 2012 Winter Spring Summer Fall 9 January - 23March 9April - 22June 9 July - 21September 8October - 21December 2013 Winter Spring 7 January - 22March 8April - 21June The Swiss law on health insurance makes it compulsory for any resident in Switzerland, except European Community (EU) students, to be insured with a Swiss-based health insurance company. As a student resident (B) permit holder, you will automatically enter into this category and will be therefore covered for health, accidents and travel during your studies, internships in Switzerland and abroad (worldwide coverage, except USA) by Allianz Worldwide Care (AWC). The cost of the insurance for students under 30 years old is CHF 175 per month. For students above 30 years old, the cost of insurance is CHF 195 per month. If you are a Swiss or EU citizen, you have the possibility to keep your own insurance, provided that you can submit an insurance policy that is approved by the Swiss government. Please provide your EHIC card (European Health Insurance Card) upon arrival. Your Arrival We are looking forward to welcoming you between 9:00 and 22:30 hrs on Friday, Saturday or Sunday prior to the start of the term. You are required to inform the school of your arrival date and time prior to your arrival. For early or late arrivals you may be charged an extra fee. Should you be unable to arrive during the days and times indicated, please contact the college immediately. Student Account On arrival at the Professional Centre César Ritz, the student account of CHF 3,000 paid upon registration will be activated under your name at the college. This account is not subject to interest rates and may not be used for any personal expenses such as telephone fees, fines, outstanding bills or school fees. The student account of CHF 3,000 is usually sufficient for six months (i.e. two terms of study) for textbooks, service and kitchen uniforms, medical insurance, as well as a student resident (B) permit. For Culinary Arts students, your knife set and personal uniform should be paid for in cash upon arrival. In week three of each term, all students will receive a payment request of CHF 3,000 for the following term. This down payment must be made for the reservation of your room and course registration for the next term. This down payment will then be deducted from the payment request sent out in week 11 of each term. Students leaving for an internship in Switzerland or continuing their studies at César Ritz Colleges Switzerland will be required to restock their student account. English Placement All non-native English speaking students without an official TOEFL/IELTS score, including those who took the online Oxford Placement Test will need to take an English Placement Test upon arrival. Should the score be below the required minimum level, you will be advised to enrol in the English Language Programme. Once the English level is achieved, you will then be allowed to start the programme in which you have enrolled. 8 Doctors and Hospitals When you are at the campus, our local doctors are in Le Bouveret next to the town pharmacy and in Vionnaz. To make sure that the related treatment is covered by insurance, you must only use the school doctors or the hospitals in Aigle or Monthey. If you wish to see a different doctor, you should make sure that the college’s insurance will cover the related expenses and make your own arrangements for transport. If possible, appointments should be made outside of class time and must be made through the Head of Housekeeping. During your internship, if you need to be hospitalized for a planned operation (e.g. surgery) you must be hospitalized in the Canton of Valais. However, if it is an emergency, you can go to the hospital nearest to your in-training location. At all times, the Resident Assistants are able to provide assistance and further information. 9 Stay Connected Main Building Basement Getting Settled Housekeeping Laundry/uniforms Our student accommodation is designed to offer you the comfort and privacy needed in which to study or relax. All of the bedrooms are non-smoking and are cleaned weekly and restocked with fresh towels and linen. Rooms are allocated on a first come, first served basis. When the campus is fully booked, off-campus accommodation may be provided. Student Administration and Billing/ Director of Administration Students’ laundry and ironing boards Culinary Arts Academy office Escoffier kitchen Leadership Programme Director Academic Administration Director of Operations and Student Affairs Main Building Ground Floor Standard Rooms Standard double rooms are modern and comfortable and have a private bathroom with a shower. The rooms are spacious and furnished with a desk, office chair and sufficient storage and cupboard space. Rooms are also equipped with wireless Internet connection. Badrutt Room Back office Main kitchen Programme Directors César’s Lounge Reception Main entrance Administration César Ritz dining room Deluxe Rooms Available for single and double occupancy and offering the same features as the standard rooms, deluxe rooms include additional equipment such as TV, refrigerator and private safe. Single Superior Deluxe Rooms Key System All single superior deluxe rooms are located in our brand-new Bellevue II building and equipped with a flat-screen TV, a refrigerator and a safe. To help with getting a good night’s sleep, these rooms are furnished with a 120 cm wide bed and offer a magnificient view over Lake Geneva. The Professional Centre César Ritz has a key system that enables you to enter all the main doors of the building with your room key. The main doors are locked from 22:00 to 8:00 hrs, but will open with your key. Holiday Periods Cellphones You may decide to stay on campus during the term breaks at an additional daily charge. When arriving at César Ritz Colleges Switzerland you will be required to purchase a cellphone which is connected to the César Ritz Colleges' network (configured only for use in Switzerland). You are allowed unlimited free calling to any of your fellow students. SMS, MMS and data are also included. You will be provided with more information about the phone network upon arrival. Resident Assistants Mail System Parents and friends should address their mail to you as follows: First name and Surname (in English) Student number (if known) César Ritz Colleges Switzerland Route Cantonale 51 1897 Le Bouveret Switzerland Mail is collected in the morning by the class representative and distributed in class. 10 Internet Wireless Internet is available throughout the school. To access the network, you will need to get the SSID name and password from the IT department upon arrival. E-mail Resident Assistants (RA’s) are senior students living on campus whose responsibility is to enhance the overall quality of residential life. They also act as liaisons between the administration and the student body. Please do not hesitate to contact the RA’s if you have any questions about college, social or personal issues during your stay at César Ritz Colleges Switzerland. The RA’s are here to help you! Upon arrival you will receive your own lifelong e-mail address to stay in touch with the César Ritz family. 11 On Campus César Ritz Dining TV and Video Computer Lab and Drop-in Lab Library The César Ritz dining room is open Monday to Friday for lunch and dinner. In the dining room, our second term students will serve you three-course meals or theme buffets to practice their service skills. On the ground floor of the Bellevue building, you will find a television room fitted with a home cinema TV, a DVD player linked to satellite. There is also a flat-screen TV situated in the César’s Lounge where sports events and news are displayed all day long. The computer lab is equipped with thirty personal computers and all necessary software is installed including standard programmes like MS Office and other hospitality-based packages. More computers are available anytime in the drop-in lab located on the second floor. At the beginning of each term, you are offered a printing quota equivalent to CHF 30. Please note that the computer lab is not available during term breaks unless expressly stated otherwise. The library holds over 4,000 books and over 40 journal titles. The largest collections are within the gastronomy and hospitality subjects. The library also has databases, CD’s and DVD’s. Lakeview The Restaurant offers breakfast, lunch and dinner. On the weekend, brunch and dinner are served. César’s Lounge César’s Lounge is the place to meet people on campus. Open all week, it offers all kinds of beverages and a variety of snacks. 12 Laundry Facilities Washing machines, dryers, ironing boards and irons are available for your use in both the main building and the Bellevue building. All machines are operated with prepaid cards that can be purchased at the Reception. Study Area There is a quiet study area available most of the evenings in the main building where students can benefit from a personal tutor. We also have a student monitoring system enabling stronger students to help their classmates. 13 Getting Around Within Walking Distance – Le Bouveret Village Public Transportation The Swiss public transportation system is wonderful and allows easy travelling within Switzerland and surrounding countries. From the campus, the train, bus and boat can be reached in less than five minutes. For more information about train, boat and bus schedules visit: www.rail.ch, www.cgn.ch. Shops Supermarket • Migros • Denner Other • Newsagent • Hair dresser Post Office Restaurants and Bars 7 Le Bouveret Campus 4 3 6 5 1 2 8 8 1 Main building 2 Main entry / Reception 3 Residence Bellevue 4 Classrooms 5 Student Club/BBQ area 6 Garden 7 Soccer field 8 Staff/visitor parking 8 The post office is located on the main road (Route Cantonale). It is open Monday to Friday from 8:00 to 11:30 hrs and 14:30 to 18:00 hrs, on Saturdays from 9:00 to 11:00 hrs and is closed on Sunday. The local post office also offers a banking service. • Bakery • Bellevue • Central Pub • La Batelière • Le Colibri • La Fringale (take-away) Banks Pharmacy During the induction period, bank representatives will visit the school to register students who are interested. As a bank account holder, you will receive a bank card that can be used to withdraw cash at all banks in Switzerland as well as ATM machines. Should you wish to transfer money in and out of Switzerland, you can do so through your bank account via Western Union. The local “Banque Cantonale” is located on the main road in Le Bouveret, just three minutes walk from the campus. Also along the main road is the “Raiffeisen Bank”, next to the pharmacy. Both banks have an ATM for cash withdrawals available 24 hours per day. The pharmacy is located on the main road in Le Bouveret, just three minutes walk from the school. The pharmacy is open Monday to Friday from 8:00 to 12:00 hrs and 14:00 to 18:30 hrs, on Saturdays from 8:00 to 12:00 hrs and 14:00 to 17:00 hrs. On Sundays the pharmacy opens for emergencies from 11:00 to 12:00 hrs. Cost of Living Parking Students owning or renting a car are requested to register their cars at reception. Outdoor spaces can be rented per term for a fee. No refund will be given should a student decide to cancel the lease before the end of the term without valid reason. While the construction of the new building is underway parking spaces are scarce. We therefore urge all students to park their cars at the train station, which is 300 meters from school. You are allowed to park cars in the marked parking spaces of César Ritz Colleges, at the top and bottom, from Monday to Friday, from 18:00 to 07:00 hrs and throughout the weekend unless there is a special event at the school. 14 Depending on your lifestyle and the country you are from, you should budget a minimum of CHF 300 per month for living expenses to allow you to enjoy not only the school but also the Swiss lifestyle. • • • • • • • La Lagune Le Léman Le Phare Le Terminus Taverne de la Tour Terrasse du Port Tonkin Pub Leisures Le Bouveret offers a wide range of activities nearby and all year round. You might like to discover “mini Switzerland” at the Swiss Vapeur Park or feel the sun of the Caribbean at Aquaparc (to get discounted entry fees ask the Reception). During the summer season you can dive into the outdoor swimming pool or Lake Geneva anytime you wish and participate in water sports. 15 Having Fun Student Committee Student Club The aim of the Student Committee is to represent the entire student body. The committee works closely with the Student Activities Coordinator to promote and improve your quality of life. Some of the responsibilities of the Student Committee are to organize extracurricular activities and speak on your behalf. The Student Club, the famous “Dog & Lamppost”, is located next to the Bellevue building and is run by the Student Committee. It is generally open on Friday and Saturday nights. Remember that you are encouraged to suggest activities that would interest you to the Student Committee or the Student Services. Chances are a fellow student may also be interested. Get involved and enjoy the experience! Check the screen regularly at the Reception as it lists a variety of themed parties and events. More activities may be found on www.ritz.edu under News. Social Activities Events and excursions are scheduled regularly to help enhance your life outside the campus environment. This gives you the chance to develop your professional knowledge and discover the country where you are living through such excursions. Some of these include but are not limited to city excursions in and out of Switzerland as well as sporting trips. Theme nights and special events happen regularly. The most famous celebrations include the Icebreaker party, the Oriental Moon Festival, and the summer BBQ. Hot Places The surroundings of Le Bouveret offer other ways to enjoy your stay at the Professional Centre César Ritz. As a student, you will enjoy meeting your friends in Montreux as well as in the summer taking part in the world famous Montreux Jazz Festival (www.montreuxjazz. com). Mid-term and birthday parties are also organized by the Student Committee from time to time in Lausanne’s clubs such as the D!Club and the Mad. 16 17 Sports At César Ritz Colleges Switzerland, learning continues beyond the classroom walls. This is why the Professional Centre César Ritz offers ideal study conditions and leisure facilities. Everyone needs to unwind after a busy study schedule, therefore our campus has areas for you to meet fellow students and relax. We believe that giving you an opportunity to participate in physical activity allows you to fully develop your potential. You will, therefore, have the opportunity to take part in several sports and activities on campus even daily if you wish to do so. Team Activities There are facilities to practice soccer (football) and cricket on campus. The soccer field, which also serves as a cricket pitch, is situated at the back of the school. 18 We also have the use of an indoor basketball court at the Ecole des Missions, situated about 300 meters from the campus. See the Student Activities Coordinator for any information and make use of these facilities. Fitness Room A fully equipped gym is available for students in the basement of the Bellevue building. The gym is open daily from 8:00 to 22:00 hrs. Also, on the first floor of the Bellevue building, there is a work-out room. Winter Activities Summer Activities Although Switzerland is known as an all-seasons tourist paradise, it is really during the winter months that the country has a truly breathless array of delights on offer. From December until April, Switzerland provides the best opportunities for winter sports in the world. There are numerous world-class ski resorts, many of which are located close to the school (Portes du Soleil, Villars, Verbier, Chamonix) and are easily accessible by public transport. Ski trips are organized by the school on most weekends when snow conditions permit. In general, there is something for every taste including tobogganing, skating, hockey, ice climbing and mountaineering. There are many hiking trails around the school and the surrounding area. The mountainous region is beautiful and perfect for such adventures. Summer skiing is also available and very popular so real ski enthusiasts can quench their desire to ski twelve months a year. The area is also great for mountain biking and horseback riding. Because the Le Bouveret Campus is located next to Lake Geneva, it offers a great opportunity for you to enjoy swimming, sailing, waterskiing and canoeing. 19 What Students Say… “ Life at César Ritz Colleges is very dynamic and internationally diverse; an environment that welcomes you as a family member for life. ” Philippe Cavatore (Germany) “ The cultural mix is very interesting. It gives me the opportunity to learn something firsthand that I could never learn from a book. ” Christine Onunda (Kenya) “ Imagine an idyllic landscape with beautiful lakes, snowy peaks and green meadows as far as the eye can see. Many might think it’s the perfect holiday getaway but for me, it’s the place I’ve called home for the past two years – Switzerland. ” Johan Bin Nasir Yeo (Malaysia) “ Student life is never boring thanks to the Student Committee that organizes a host of events such as hiking trips, sports days, movie nights, parties and much more. ” Nataliya Kopailova (Russia/Kazakhstan) Professional Centre César Ritz Route Cantonale 51 1897 Le Bouveret - Switzerland Tel. +41 24 482 82 82 - Fax +41 24 482 88 99 The content of this publication may change at any time without prior notice. 09/11 Photos: Emo Photo Design: Aquatre, Lausanne