March/April 2016 - Livonia Chamber of Commerce

March/April
2016
ANNIVERSARY
COMMITTEE,
LIVONIA CHAMBER
PARTNER TO
PROVIDE SPREE
INFORMATION CENTER
Organizers of Livonia Spree and
the Livonia Chamber have
formed a new partnership to
provide easier access to details
for prospective vendors and
supporters about the city’s
annual festival.
The Livonia Chamber office
will serve as an information
center for all businesses and
organizations interested in
participating in Spree 66, which
takes place June 21-26 at
Livonia’s Ford Field.
During normal business hours,
businesses and organizations
looking to be in the Taste of
Spree, provide a business
promotional booth, or become
a sponsor of the event can get
the information they need to
apply at the Livonia Chamber of
Commerce office.
The Livonia Spree attracts some
500,000 visitors during the
annual six-day event. Since its
creation in the 1970s, funds
raised from Spree have enabled
the Livonia Anniversary
Committee to donate more than
$1 million into many charitable
community causes.
INSIDE
Upcoming Events..................2
New Chamber Members….......3
Ribbon Cuttings....................6
Renewals.......................7 & 8
Ambassador Briefs..............11
Chamber
News
Livonia’s Business Connection
SOFT SKILLS DILEMMA
IT IS A TOP CONCERN FOR MANAGERS, REGARDLESS OF INDUSTRY
In my travels around
town, I hear from
business owners and
managers about their
struggle to find workers
who consistently show
up on time, ready to
work, and with a
professional demeanor.
from this program have worked for the Livonia
Chamber in recent years and each have been
helpful and valuable to supporting our work.
And this struggle
generally involves
younger workers, regardless of education level,
and in all industries.
Today’s managers cannot assume all young
people understand the expectations for on-time,
professional attire, customer service skills,
problem solving, appropriate cell phone use at
work, and so on. Managers need to take the time
during orientation with new hires to explain
these expectations, and how they want these
skills executed in their operation.
Dan West, President
Other so-called “soft skills” include: Calling in to
miss work is an exception instead of a norm, able
to work without constantly handling a mobile
device, ability to take initiative, and proper
interaction with customers at the front door and
on the phone.
To many veteran workers, these attributes might
seem like common sense. But for many of those
veteran workers, these skills were emphasized by
parents. With evolving family trends and overall
attitudes in recent decades, soft skills are not
discussed as much among young people entering
the workforce.
There is plenty of finger-pointing going around
for why this is the case, but that does not solve
the problem. Some high schools and colleges are
starting to institute soft-skills training in their
program offerings. There is an outstanding
example a school program here in Livonia:
The Career Intern Program.
These interns work 12 hours a week, in lieu
of traditional classes, and attend a seminar
each Friday with program coordinator Mary
Pat Benoit. In these seminars, students get
training in resume writing, productive
interactions with customers and co-workers,
professional discipline, and problem solving.
These interns come to work on time, with a
smile on their face, properly dressed, and
able to carry on professional conversations.
These are impressive young people who will
be great hires in the future. Several interns
While this is a great school program, it can only
service a limited number of students. Human
resources experts say it is also important for
business owners and managers to better explain
their expectations for new hires.
It is in everyone’s best interest for managers to
take the time to provide clear and comprehensive
orientations with a focus on soft skills. It will
either provide a great, productive foundation for
your new hires to have a successful tenure at
your company, or provide good legal standing
for you to dismiss a worker for not meeting
expectations.
HR experts say managers can have some legal
issues if they fire a worker for not meeting
expectations, no matter how basic they seem, if
the expectations were not clearly explained.
Nearly 250 people
attended the Ken
Holland
Breakfast at
Schoolcraft
College’s
VisTaTech
Center on Feb. 9.
After he shared
stories and details
on the current
season, members
of the Livonia,
Westland and
Greater
Farmington Area
chambers lined
up for
autographs.
Chamber News
2
Upcoming Events
2016 EXECUTIVE COMMITTEE
Chair
KAREN SANBORN
Madonna University
Chair Elect
DAN LAIBLE
NYX, Inc.
Treasurer
CHARLES DARDAS
AlphaUSA
PAUL BOHN
Fausone Bohn, LLP
BRENDA DURLING
Schoolcraft College/VisTaTech Center
2016 BOARD OF DIRECTORS
TERRY CROUSON
The Growth Coach of West Metro Detroit
VANESSA DENHA-GARMO
Denha Media Group
STEVE FUTRELL
Technology Solutions
JOHN HILTZ
OHM Advisors
JAMISON JANDA
Embassy Suites
JOE MCCALLION
Lis, McCallion, Raymor & Co., P.C.
BETSY MCCUE
Huntington Bank
JOHN MURPHY
Commercial Lawnmower
ANDREA OQUIST
Livonia Public Schools
DAVID SPIVEY
St. Mary Mercy Hospital
MARK TAORMINA
City of Livonia
BEN TISEO
Tiseo Architects
KIMBERLY VAN VLIET
Ford Motor Company
PETER VENTURA
Principal Associates
STAFF
DAN WEST
President/CEO
DAWNNE TOPPA
Vice President/CCO
DEBBIE FERENSIC
Office Manager
LAURA TAHMOUCH
Director of Marketing & Events
MARCIE CICCIARELLI
Communications Assistant
MAY
Wednesday, May 4
Business Breakfast Roundtable
Sponsored by Schoolcraft College,
Edward Jones - Robin Whitfield,
and BCBS of Michigan
Detroit Marriott Livonia
(17100 N Laurel Park Drive)
8:00 - 9:30 a.m.
$15 per Member
Panel includes Detroit Free Press’
Nancy Kaffer and Detroit News’
Nolan Finley
Wednesday, May 4
30th annual Livonia
Business Expo
Presented by Madonna University,
Laurel Park Place, AlphaUSA,
Bright House Business Solutions
Laurel Park Place
(37700 Six Mile Road)
10:00 a.m. - 5:00 p.m.
Free Admission & Parking
$250 per 8’ Table Exhibit Space
Featuring some 100 exhibitors and
prize giveaways.
Entrance Sponsors: Davenport
University, Community Choice
Credit Union, Consumers Energy,
Livonia Anniversary Committee
and Embassy Suites Hotel
Wednesday, May 4
Tastefully Livonia
Sponsored by Foresters Financial
and Feldman Chevrolet of Livonia
Detroit Marriott Livonia
(17100 N Laurel Park Drive)
5:30 - 7:30 p.m.
$20 per person
Features 10+ local restaurants and
caterers and a silent auction for
Livonia Chamber’s scholarship
program
Friday, May 13
Brewin’ Business
Sponsored by Community
Alliance Credit Union
Starbucks Coffee Company
(12679 Middlebelt Road)
7:30 - 9:00 a.m.
Free for Chamber Members
Stop in for a cup of coffee and
some networking!
Friday, May 20
Congressman Trott Breakfast
Sponsored by AlphaUSA
St. Mary’s Cultural Center
(18100 Merriman Road)
8:00 - 9:30 a.m.
$20 per member or 2/$35
Hear from our U.S. Representative
Congressman Dave Trott
JUNE
Thursday, June 2
Uncorked
(formerly known as Wine Tasting)
Sponsored by
Upstream Investment Partners
and Simply Social Media
Andiamo Livonia
(38703 Seven Mile Road)
5:30 - 7:30 p.m.
$28 per Ticket
Have you activated your
www.livonia.org login to
register for events online?
It’s easy! Contact the chamber
by calling 734.427.2122 or
emailing [email protected]
to get started!
RACHEL FETTER
LPS High School Intern
LIVONIA CHAMBER OF COMMERCE
33300 Five Mile Road, Suite 212
Livonia, MI 48154
734.427.2122
734.427.6055 (fax)
www.Livonia.org
djwest777
LivoniaChamberof
TheLivoniaChamber LivoniaChamber
Commerce.Blogspot
Livonia Chamber
of Commerce
Livonia Chamber
of Commerce
Chamber News
3
NEW MEMBERS FOR FEBRUARY
- MARCH 2016
Congratulations to the following organizations for recently
investing in the work of the Livonia Chamber of Commerce.
A123 Systems
Category: Manufacturing
Contact: Jeff Kessen
39000 Seven Mile Road
Livonia, MI 48152
734-772-0300
734-213-3758 (Fax)
www.a123systems.com
Academy
Mortgage Corporation
Category: Mortgage Consultant
Contact: Kristin Crain-Davey
3600 Green Ct.
Suite 300
Ann Arbor, MI 48105
248-758-8699
888-506-8923 (Fax)
www.academymortgage.com/
kristindavey
Aflac Independent
Agent, Lila Love
Category: Insurance
Contact: Lila Love
33830 Oakdale
Livonia, MI 48154
734-536-1760
aflac.com
Airflow Sciences Corporation
Category: Engineering
Contact: Robert Mudry
12190 Hubbard
Livonia, MI 48150
734-525-0300
734-525-0303 (Fax)
www.airflowsciences.com
Boy Scouts of America Great
Lakes Field Service Council
Category: Non-Profit
Contact: Stephen M. Grima
1776 W. Warren Ave.
Detroit, MI 48208
313-897-1965
www.michiganscouting.org/
greatlakes
CDC Energy Consultants, LLC
Category: Home Energy Audits
Contact: Carl D. Clark
248-225-1210
www.cdc-energyconsultants.com
Coldwell Banker Preferred
Category: Real Estate –
Residential
Contact: Autumn Hicks
44644 Ann Arbor Road
Plymouth, MI 48170
734-846-8484
734-454-4517 (Fax)
www.coldwellbanker.com/agents/
Autumn-Hicks-48170
Convert Solutions Company
Category: Manufacturing
Contact: Jeff Perenic
37523 Schoolcraft Road
Livonia, MI 48150
734-744-7050
www.ConvertSolutions.com
Ductz of SE Michigan
Category: Air Duct &
Dryer Vent Cleaning
Contact: Dean Boomer
36955 Amrhein
Livonia, MI 48150
734-402-0440
734-402-0443 (Fax)
www.ductz.com/semichigan
Educational Data
Systems, Inc
Category: Consulting/
Workforce Development
Contact: Heba Alshimary
30206 Plymouth Rd.
Livonia, MI 48150
734-793-6180
734-943-6081 (Fax)
www.ESDIsolutions.com
Elite Catering Company
Category: Catering
Contact: Craig Brown
33610 Seven Mile Road
Livonia, MI 48152
248-476-3080
248-476-3090 (Fax)
www.elitecateringcompany.com
D Home Carpentry
Category: Home Improvements –
Contractors
Contact: Garrett Deschenes
16700 Park
Livonia, MI 48154
Flagstar Bank
734-497-0418
Category: Banks & Credit Unions
Contact: Carrie Curnow
David P. Mack D.D.S.
37655 Six Mile Road
Category: Dentist
Livonia, MI 48152
Contact: Dr. David P. Mack, DDS
734-953-6890
27855 Plymouth
www.flagstar.com
Livonia, MI 48150
734-261-5100
General Linen &
734-261-3580 (Fax)
Uniform Services
Category: Linen Rental
Dream Dinners
Contact: Jim Moss
Category: Meal Prep
411 Piquette
Contact: Kelly G
Detroit, MI 48202
33591 7 Mile Rd
313-873-5980 ext. 115
Livonia, MI 48152
313-873-4677 (Fax)
248-536-2672
www.general-linen.com
dreamdinners.com
New Members continue on page 4.
Chamber News
4
NEW MEMBERS FOR FEBRUARY
Guardian Alarm
Category: Security Devices
& Systems
Contact: Scott Lang
20800 Southfield
Southfield, MI 48075
248-885-9746
[email protected]
- MARCH 2016 CONTINUED
Leo's Coney Island
Category: Restaurant
Contact: Noman Taiyash
17398 Haggerty Rd.
Livonia, MI 48152
734-464-3484
www.leosconeyisland.com
Houseway Construction LLC
Category: Builder
Contact: Jeff Houslander
9409 Westwind Dr.
Livonia, MI 48150
810-560-2374
734-744-7546 (Fax)
www.housewayco.com
Liberty Mutual Insurance
Category: Insurance
Contact: James Benton
760 W Eisenhower Pkwy
Suite 100
Ann Arbor, MI 48103
734-222-1742 ext. 56551
734-913-4632 (Fax)
www.libertymutual.com/
james-benton
Jeff Clatterbaugh,
Certified Speaker,
The John Maxwell Team
Category: Speakers
Contact: Jeff Clatterbaugh
41925 Edenbrooke
Canton, MI 48187
248-790-1256
JohnMaxwellGroup.com/
JeffClatterbaugh
Michigan Wolves - Hawks
Soccer Club
Category: Non-Profit
Contact: Jerry Townes
18600 Haggerty
Livonia, MI 48152
734-812-8207
www.michiganwolveshawks.com
Kindle Rehabilitation Services
Category: Physical Therapy
Contact: Sudeshna Danu
17916 Farmington Rd.
Livonia, MI 48152
734-744-9370
734-744-9371 (Fax)
www.kindlerehab.com
Klassa Swaggerty
& Associates
(Ameriprise Financial)
Category: Financial Planning
Contact: Michael K. Klassa,
CFP, ChFC
37677 Pembroke Ave.
Livonia, MI 48152
734-432-6490
734-432-0635 (Fax)
www.ameripriseadvisors.com/
michael.k.klassa
Randazzo Formal Wear
Category: Retail
Contact: Family Owned
and Operated
33925 Plymouth Road
Livonia, MI 48150
734-525-0020
734-525-3232 (Fax)
RandazzoFormalWear.com
Right at Home
Category: Non-Medical
Home Care
Contact: Diane Cowette
22226 Garrison
Dearborn, MI 48124
313-203-3076
313-203-3072 (Fax)
RightatHome.net
Sandler Training Turning Point Training
and Development LLC
Category: Coaching
Contact: Shannon Lipp
28175 Haggerty Rd
Novi, MI 48377
248-238-8441
turningpoint.sandler.com
So Savvy Hair Salon
Category: Salon
Contact: Angela Mims
16164 Middlebelt
Livonia, MI 48154
734-655-9424
The Insulation Guys
Category: Insulation Contractor
Contact: Bryan Johnstone
24634 Five Mile, #32
Redford, MI 48239
734-679-4555
TIGinsulation.com
Vision Realty Centers Angela McMillan
Category: Real Estate –
Residential
Contact: Angela McMillan
33137 Schoolcraft Rd.
Livonia, MI 48150
734-686-1220
www.VisionRealtyCenters.com
Visual Compass
Category: Web Development/
Marketing Consultant
Contact: Kaitie Rutherford
19 E. Cross Street
Ypsilanti, MI 48198
734-217-4530
www.vcwebdesign.com
Chamber News
5
UNDERCOVER
SELF STORAGE
 Lighted & Fenced
 Gated Entry
 Climate Control Units
 Short & Long Term Rental
 Extended Access Hours 7 Days a Week
 Locks, Boxes & Packaging Supplies Available
s
larm tal
A
y
urit
Ren
Sec Every
with
13995 Haggerty Road
Plymouth, MI 48170
734-354-9855
www.undercoverselfstorage.com
Thank you to all our
Landmark Businesses
&
Trustee Members
for their continued support!
6
Chamber News
CONGRATULATIONS !
LIVONIA CHAMBER RIBBON CUTTINGS
Leo’s Coney Island
celebrated their grand opening on February 4.
They are located at 17398 Haggerty Road,
Livonia, MI 48152 and can be
reached at 734-464-3484. www.leosconeyisland.com
O’Malley’s - Supper, Spirits & Song
celebrated their grand re-opening on March 1.
They are located at 15231 Farmington Road,
Livonia, MI 48154 and can be
reached at 734-427-7775.
Michigan Schools &
Government Credit Union
celebrated their grand opening on March 29.
They are located at 20595 Farmington Road,
Livonia, MI 48152 and can be
reached at 586-263-8800. www.msgcu.org
Chamber News
7
RENEWALS FEBRUARY
-
MARCH 2016
Thank you to the following organizations for continuing to invest in the Livonia Chamber.
"NET" (N=Networking
E=Empowerment T=Team)
Cebella's Pizza
HealthQuest of Livonia
Century Instrument Company
Home Instead Senior Care
3 Kings Marketing LLC
Christ Our Savior
Lutheran Church
Huron River
Hunting & Fishing Club
Advanced Satellite
Communications
Community Financial
Credit Union
Hyatt Place Detroit, Livonia
AFM Heating and Cooling
Conci Painting
Allstate Insurance Drewniak Agency
Contractors Steel Co.
1 Under Craft Beer & Eats
American Cancer Society
Country Fresh
Courtyard By Marriott
Independent Financial Advisors
ITT Technical Institute
James C. McCann,
Attorney At Law
Creighton McLean & Shea PLC
James R.
Stewart, Jr., D.D.S., P.C.
Cruz Clinic
Joseph Productions
Davenport University
Kerr, Russell & Weber, PLC
Delta Research Corp/
Delta Gear
Kirk's Auto Care
Koney Island Inn
Detroit Bagel Factory
Kramer Chiropractic PC
Don-Lors Electronics
Laurich Dentistry PLLC
Arlington Agency, Inc.
Dr. Mark R.
Mortiere, MC, DDS, PC
LB Office Solutions
Ashton Outdoor Services
Drs. Shaw & Jane Orthodontics
Autumnwood of Livonia Skilled Nursing and Rehab
Eastern Michigan University
American Montessori Academy
American Ring Mfg.
Andiamo Restaurant
Angela Hospice
Annie's Family Restaurant
and Bake Shop
Applied Process
Arc of NW Wayne County
Billy's Roofing
Binson's Home
Health Care Services
ERA Country Ridge Realty
ETD Staffing Services
Faith Bible Church
Level One Bank
Life Center
Linear AMS
Liquor Vault
Little Caesars Pizza
Livonia 16th District Court
Bob Evans Restaurant
Feblo International
Bravo! Cucina Italiana
Feldman Chevrolet of Livonia
Brighton Gardens
of Northville
Fleming's Prime
Steakhouse & Wine Bar
Busch's
Forever Families
Livonia Marketplace
Canton Computers
Gargaro Construction
Cardwell Florist
Guardian Plumbing & Heating
Livonia Save Our
Youth Coalition
Catholic Vantage Financial
GZA GeoEnvironmental, Inc.
CDP Diamond Products
Harris Funeral Home
Harry J. Will Funeral Home, Inc.
Livonia Anniversary Committee
Livonia Community Foundation
Livonia Lock & Key
Livonia Woods Nursing & Rehab
Lou LaRiche Chevrolet
Renewals continue on page 8.
Chamber News
8
SHINOLA LEADER TO SPEAK AT
WESTERN WAYNE BANQUET
Jacques Panis, the president of Shinola, will
be the featured speaker at the fourth annual
Western Wayne Business Leadership Banquet
to be held in October.
regional promotion. The event is presented by
Bank of America and Beaumont Health.
Crain’s Detroit Business Publisher Mary Kramer
returns as the emcee.
Shinola, a newer Detroit company that is best
known for manufacturing designer watches
and leather products, is growing on the
strength of its products, marketing, and
trendy operation, and its management is
proud to call Detroit Shinola’s home.
The event is coordinated by the Conference
of Western Wayne in partnership with the
Livonia Chamber of Commerce, and several
other neighboring chambers. Corporate table
packages are now available. Most of the cost
for these packages is tax-deductible.
Hundreds of business and political leaders will
gather for the Western Wayne Business
Leadership Banquet at the Ford Motor
Company Conference and Event Center in
Dearborn on Tuesday, October 4, for this
annual evening of influential networking and
For more details, contact Chamber President
Dan West or Director of Marketing and
Events Laura Tahmouch at the Livonia
Chamber at 734.427.2122.
RENEWALS FOR FEBRUARY
Lowe's
Mama Mia Restaurant
-
MARCH 2015 CONTINUED
RealComp II Ltd /
MoveInMichigan.com
Sunrise Assisted Living
Tedder Whitlock Consulting
Merri Bowl Lanes
Rose Catering/
Monaghan Banquet Center
Merry Maids
SAVE on everything
The Village of Westland
Michigan Educational
Credit Union
SERVPRO of Livonia
Tima's Home Improvement
Sheehy Animal Hospital
Time Out Sports Bar & Grill
Shepard Insurance Agency
Title One
MJS Packaging
Southeast Michigan
Community Alliance
TradeFirst.com
Neely-Turowski Funeral Home
St. Mary's Cultural Center
Newburgh Swim Club
Vibe Credit Union
Standard Die & Fabricating
Obregon Family Dentistry
Walmart
State Farm Insurance Ken Wagner
Webasto Roof and
Components SE
WelcomeMat Services
Panchero's Mexican Grill
State Farm Insurance Ryan Wagner
Parkside Credit Union
Suburban Door Company
Phantom Fireworks
Suburban Eye Care
Powers Building
Sunfish Properties, LLC
Printwell, Inc
Sunny Media Group
Michigan Sports & Spine Center
Midas
O'Malley's Supper, Spirit & Song
The Crack Team
Trinity Health
Wilkins Floorcovering
Wonder Janitorial Service
XFER Communications
Z Wireless
Chamber News
9
Chamber News
10
NEW CHAMBER EVENT DESIGNED TO EXPAND
LIVONIA’S BUSINESS CULTURE
The Livonia Chamber is planning a new, eye-opening program
that will help business owners and managers appreciate the
increasingly diverse marketplace around metro Detroit.
Leading representatives of various cultures engaged in metro
Detroit business will provide the unique opportunity to learn
about Asian, German, Chaldean, and Hispanic cultures, and
new ideas to better prepare for productive interactions with
business people from these respective cultures. The discussion
will help the audience better understand these cultures,
communication styles, and aid community and company leaders
to develop more inviting resources to better interact with
foreign-based companies.
The Connecting Cultures to Business Luncheon will be held
Thursday, September 8, at the Schoolcraft College VisTaTech
Center. The following have committed to appear on the panel:
Van Nguyen, Executive Director, Asian Pacific American
Chamber of Commerce, Reinhard Lemke, attorney and senior
advisor to American Chamber of Commerce in Germany,
Martin Manna, president, Chaldean American Chamber of
Commerce and the Chaldean Community Foundation, and
Camilo Suero, president, Michigan Hispanic Chamber of
Commerce.
Photo: Michael Shuster Photography
“We are honored to have this panel of energetic, knowledgeable
and well-respected collection of professionals spend time with
us to help us better understand their cultures,” said Livonia
Chamber President Dan West. “Our hope is that this will lead
to more exciting business opportunities in and around Livonia,
but it will be exciting just to learn about the reach and impact of
these cultures across metro Detroit.”
Each panelist will discuss the influence of their respective
cultures across metro Detroit and in industry, and answer
questions from the audience. Each panelist will be available
briefly for individual meetings after the formal program.
“Experts are saying that communities that do the best job in
welcoming foreign investment will have the best chance of
economic development success in the future,” West added.
“This program will help our business and political learn how
Livonia and our neighbors can improve our relationships with
diverse people and industries.”
Event sponsorships are now available. Individual seats will go
on sale later. For more information on sponsorships, contact
West at 734.427.2122, or via email at [email protected].
Chamber News
11
AMBASSADORS OF THE MONTH
These featured members are honored as Ambassadors of the Month for their volunteer time for member
retention, member development and Chamber events.
MARCH
APRIL
Terry Crouson
Jeff Graunke
The Growth Coach
of West Metro Detroit
(734) 718-1640
Thunder Bay Protection
(734) 259-4114 ext. 404
www.thunderbayprotection.com
www.TheGrowthCoach.com/TCrouson
Terry Crouson, head coach, is dedicated to helping business
owners, entrepreneurs, sales professionals, and self-employed
professionals find their way by finding their why. He is a
highly respected business coach, speaker, facilitator, and
community builder. Terry is certified in the Strategic Mindset
Process, and is also a Certified Behavioral Consultant. During
his 25 years with the USPS, he worked with some of
America’s largest corporations including GM, Coca-Cola,
The Home Depot, and Amway. Terry is passionate about
leadership and personal development and believes that
entrepreneurship and small business are the keys to building
today’s economy. He currently serves on the Board of
Directors for the Livonia Chamber and is past-president and
an active member of Livonia’s LBN Group.
Jeff Graunke is a Managing Partner at Thunder Bay Protection,
Inc. He has been in the insurance and financial services
industry for over 13 years. He has experience working with
business owners and executive teams to protect and realize
their financial goals. He also provides a Preventative Wellness
Plan solution for business owners reducing costs and
providing additional benefits at no cost to the employees.
Jeff focuses on family and wealth protection, estate planning
strategies, and retirement planning strategies.
If you are interested
in advertising in
Chamber News contact
Laura Tahmouch at
734.427.2122 or email
[email protected]
Don’t forget to ask about discount
with a full year of advertising.
Advertising Rates
Business Card 2 x 3.5
$100.00 per issue
Quarter Page 4 x 5
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Full Page Inset
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