success story

RETAIL & FRANCHISE
SUCCESS STORY
DETEXI Surveillance Solution for Nicholby’s
Franchise Systems Inc.
Solution
Enter DETEXI NVR software. By installing the IP addressable Axis servers combined with
PTZ and static mount cameras, Mr. Kadlovski and the management personnel are able to
virtually visit every location in the organization at any time, in any weather and in any
traffic condition within seconds. While nothing can replace direct human interaction,
they are now able to use the support staff in a more efficient and cost-effective way by
combining virtual visits with less frequent physical visits.
Overview
Nicholby’s operates retail stores in many different types of locations such as hotels,
hospitals, highways, office buildings and more. Each store offers merchandise suitable
for the needs of the customer at a specific location. The primary merchandise offerings
include convenience, gift and souvenir products. As a leading edge retail operation,
Nicholby's Franchise Systems Inc. prides itself in providing their franchise network with
the best possible management and support services.
Each morning the support staff performs a virtual tour of all locations looking for ways to
help the stores be more profitable by ensuring that suppliers are keeping the displays full
and that the marketing strategies outlined in the store plan-o-grams are being
implemented.
Challenge
Part of their franchisee support program included continual visits to the franchise
location by field operations personnel and the president of the company, Mr. Robert
Kadlovski. The organization had grown to over twenty locations spread over a five
hundred kilometer (three hundred mile) distance. The time between visits was increasing
and Mr. Kadlovski began to feel as if he was losing touch with his franchisees. He
approached the DETEXI team, Ontario to help find a solution.
Industry
Retail & Franchise
Location
20 locations spread over 500 km , ON
Solution
+ Installed the IP addressable Axis servers
combined with PTZ and static mount cameras
+ 12 new cameras installed
+ DETEXI NVR
Things like customer traffic flow can be monitored from the comfort of their office, home
or from anywhere in the world they can access the Internet. This reduces the need for
expensive third party surveys and provides Nicholby’s with real time information that can
be acted upon immediately!
By implementing a DETEXI NVR System, individual franchise owners are also able to
keep an eye on their investments from afar.
The DETEXI server tracks who is using the system and gives each user predefined rights to
individual cameras such as:
“I can’t begin to tell you how much
the DETEXI system has improved our
franchise relations. Instead of
spending hours on the road traveling
from Toronto to Ottawa only to have
the allocated time spent on minor
management issues, I address these
issues daily from my office and spend
the personal time with our
franchisees on the more mutually
beneficial aspects of our business.”
Robert Kadlovski
President
Nicholby’s Franchise Systems Inc.
- the ability to control a PTZ camera;
- record video information to a central archive or to their local PC;
- turn lights in the store on or off; and much more.
+ Full training for the staff
Contact
Results
The management personnel is able to
virtually visit every location in the organization
at any time, in any weather and in any traffic
condition within seconds.
By implementing a DETEXI NVR System,
individual franchise owners are also able to
keep an eye on their investments from afar.
Testimonial
Call us today and join the growing number of companies
using DETEXI as their complete security solution.