Class Action Complaint - Kirk v. First American Title Company, et al.
Transcription
Class Action Complaint - Kirk v. First American Title Company, et al.
1 c~; 1 2 3 4 5 6 7 8 9 10 11 THE BERNHEIM LAW FIRM Bernie Bernheim, Esq. (SBN 143319) Nazo S. Semerdjian, Esq. (SBN 223536) 4725 Rubio Avenue Encino, California 91436 (818) 906-2545 (phone) (818) 906-8418 (facsimile) THE KICK LAW FIRM, APC Taras Kick, Esq. (SBN 143379) G. James Strenio, Esq. (SBN 177624) Thomas Segal, Esq. (SBN 222791) Adam Gauthier, Esq. (SBN 246387) 900 Wilshire Boulevard, Suite 230 Los Angeles, California 90017 (213) 624-1588 (Ehone) (213) 624-1589 (facsimile) Anorneys for Plaintiff, PATRICK KIRK, on behalf of himself and all others similarly situated REDACTED VERSION 12 ;;: 13 SUPERIOR COURT OF THE STATE OF CALIFORNIA .:s"0> ~.!!:! ... 14 FOR THE COUNTY OF LOS ANGELES w~~~ zO:::060 15 ~ g; LL " ... $:=''''-1.0 l.O ~«E~ I::JrnC) 0::: Il) R 00 !;;t ·0 ..... WNg~ UJ I f- " UJ 16 17 18 19 20 21 22 23 CASE NO. BC372797 PATRICK KIRK, on behalf of himself and all others similarly situated, (Related to Case Nos. BC329482, BC370141, BC374557, and BC382826) Plaintiff, CLASS ACTION: CONSOLIDATED FOR DISCOVERY PURPOSES ONLY vs. FIRST AMERICAN TITLE INSURANCE COMPANY, a California Corporation; FIRST AMERICAN TITLE COMPANY, a California Corporation; THE FIRST AMERICAN CORPORATION, a California Corporation; and DOES 1-500, inclusive, SECOND AMENDED COMPLAINT FOR: (1) (2) (3) (4) (5) (6) Defendants. 24 25 Breach of Contract; Breach of Implied Covenant of Good Faith and Fair Dealing; Negligence; Fraud and Deceit; Unjust EnrichmentlRestitution; Unfair Competition Laws, pursuant to Bus. & Professions Code §§17200, 17500 et. seq.; Negligent Misrepresentation; CLRA; and Constructive Fraud 26 (7) (8) (9) 27 [Request for Jury Trial] 28 1 Second Amended Complaint (Class Action) TABLE OF CONTENTS 1 Page 2 3 PARTIES 1 4 Plaintiffs 5 Defendant First American Title Insurance Company . . . . . . . . . . . . . . . . . . . . . . . 1 6 Defendant First American Title Company 7 Defendant First American Corporation 1 8 Doe Defendants 2 9 1 . . . . . . . . . . . .. I RELATIONSHIP AMONG THE DEFENDANT ENTITIES 3 10 CLASS ALLEGATIONS 12 11 VENUE AND JURISDICTION 15 12 Venue 15 ::;; 13 Jurisdiction is proper in this Court 15 $::::1 ..... 1.t) j >.li3~'<t ~ :a:<CE. _ 0 0 co 14 Federal jurisdiction does not exist. 15 I 15 The CDI does not have exclusive jurisdiction (no safe harbor exists), the primary jurisdiction doctrine does not apply, and the administrative exhaustion doctrine does not apply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 15 "' <0 U:ll)~ W:o:t;o ::J iij OJ ZO::::OCO" 0::: LO - ...... WNge ro ~ ·0 w I I- 0 16 W 17 CLAIMS OF NAMED PLAINTIFF 21 18 STATUTE OF LIMITATIONS / DELAYED DISCOVERY / ESTOPPEL 25 19 FIRST CAUSE OF ACTION (Breach of Contract) 33 20 Breach of Written Contract 33 21 There were writings evidencing and memorializing the contract 33 22 Parties to the written contract 33 23 Written material tenns 34 24 Additional material tenus incorporated into the contract by operation of law 35 Defendants' breach of the contract 35 25 26 Breach ofImplied Contract 35 27 Nature of implied contract 28 Second Amended Complaint (Class Action) 35 1 2 3 4 5 6 7 8 9 10 11 12 :;; r< <0 U::4l~ 13 .s:l:«EC'}! ~ .~ ;1; 14 I::::l(ijO) 15 S~a;LO jjJ~g~ ZO:::Oco 0::: LO - .... UJNOco lD~£... u LU I c 16 LU f- Conduct, situation and mutual relation of the parties which imply the existence of a promise 36 Parties to the implied contract 36 Material tenns of the implied contract 36 Defendants' breach of the implied contract 36 SECOND CAUSE OF ACTION (Breach of Implied Covenant) 38 THIRD CAUSE OF ACTION (Negligence) 40 Duty 40 Breach of Duty 42 Causation and Damages 42 FOURTH CAUSE OF ACTION (Fraud and Deceit) 48 FIFTH CAUSE OF ACTION (Unjust Enrichment I Restitution) 51 SIXTH CAUSE OF ACTION (Violation of Unfair Competition Laws). . 52 SEVENTH CAUSE OF ACTION (Negligent Misrepresentation) 55 EIGHTH CAUSE OF ACTION (Violation of the CLRA) 56 NINTH CAUSE OF ACTION (Constructive Fraud) 60 PRAYER FOR RELIEF 64 17 18 19 20 21 22 23 24 25 26 27 28 11 Second Amended Complaint (Class Action) ---~ -- - --~~----~-_ .. ~~~ .~------------------ 1 Individual and representative plaintiff Patrick Kirk, on behalf of himself and all 2 others similarly situated (collectively, "Plaintiffs"), alleges on information and belie'f as 3 follows: 4 PARTIES 5 6 7 8 1. Plaintiffs. Plaintiff Kirk was at all times mentioned herein an individual residing within the State of California, County of Los Angeles, 9 10 2, Defendant First American Title Insurance Company. Plaintiffs are 11 informed and believe and thereon allege that defendant First American Title Insurance 12 Company ("FATlC") is, and at all relevant times was, a corporation organized and 13 existing under the laws of the State of California, authorized to transact the business of 14 insurance in the State of California, and transacting insurance business in the State of 15 California, County of Los Angeles. 16 17 3. Defendant First American Title Company. Plaintiffs are infonned and 18 believe and thereon allege that defendant First American Title Company ("FATCO") is, 19 and at all relevant times was, a corporation organized and existing under the laws of the 20 State of California, authorized to transact the business of insurance in the State of 21 California, and transacting insurance business in the State of California, County of Los 22 Angeles, 23 24 4, Defendant First American Corporation. Plaintiffs are informed and 25 believe and thereon allege that defendant First American Corporation ("FAC") is, and at 26 all relevant times was, a corporation organized and existing under the laws ofthe State of 27 California, and was and is an insurance holding company within the meaning of the 28 California Insurance Holding Company System Regulatory Act. 1 Second Amended Complaint (Class Action) - - ._- --_ ....._ - - - - - 1 5. Doe Defendants. Plaintiffs are currently ignorant of the true names and 2 capacities, whether individual, corporate, associate, or otherwise, ofthe defendants sued 3 herein under the fictitious names Does 1 through 500, inclusive, and therefore, sue such 4 defendants by such fictitious names. Plaintiffs will seek leave to amend this complaint to 5 allege the true names and capacities of said fictitiously named defendants when their true 6 names and capacities have been ascertained. Plaintiffs are informed and believe and 7 thereon allege that each of the fictitiously named Doe defendants are legally responsible 8 in some manner for the events and occurrences alleged herein, and for the damages 9 suffered by Plaintiffs and members ofthe class. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 2 Second Amended Complaint (Class Action) RELATIONSHIP AMONG THE DEFENDANT ENTITIES 2 3 4 6. a. Plaintiffs are informed and believe and thereon allege that all 5 defendants, including the fictitious Doe defendants, were at all relevant times acting as 6 actual agents, conspirators, ostensible agents, partners and/or joint venturers and 7 employees of all other defendants, and th.!lt all acts alleged herein occurred within the 8 course and scope of said agency, employment, partnership, and joint venture, conspiracy 9 or enterprise, and with the express and/or implied pennission, knowledge, consent, 10 authorization and ratification oftheir co-defendants; however, each of these allegations 11 are deemed "alternative" theories whenever not doing so would result in a contradiction 12 with the other allegations. 13 14 b. As an alternative theory, plaintiffs are informed and believe, and on 15 that basis allege, that defendants are alter egos of each other. Defendants all share the 16 same principal place of business, located at 1 First American Way, Santa Ana, California 17 92707, and have the same agent for service of process. Defendants share common 18 directors, officers, and/or executives. Plaintiffs are informed and believe, and on that 19 basis allege, that there is common control over defendants, and they operate pursuant to a 20 common business plan. Defendants' employees and agents refer to defendants 21 generically as First American, and do not distinguish between the various First American 22 entities. There is unity of interest among defendants. The "alternative" alter-ego 23 relationship among the defendants should be recognized to prevent an injustice. If the 24 alter-ego relationship among the defendants is not recognized an inequity will result 25 because an entity responsible for wrongdoing will be shielded from liability. When 26 considering an award of punitive damages, the entire net worth of a defendant is 27 considered. If the corporate structure of the alter-ego defendants is disregarded, punitive 28 damages will be based solely on the assets ofthe "fronting" entity; assets which are much 3 Second Amended Complaint (Class Action) smaller than the other entities. Because punitive damages are nieant to punish and make 2 an example of the wrongdoer, it would be inequitable to allow entities responsible for the 3 wrongdoing complained of to shield their assets and escape punitive damage liability. 4 Moreover, the co-defendant entities which make, in whole or in part, the decisions would 5 escape liability, which is inequitable. Furthennore, the alter ego relationship should be 6 recognized to ensure effective injunctive relief, so that the wrongful practices alleged 7 herein are not relocated to an affiliated company. If defendants were pennitted to avoid 8 an injunction by relocating the misconduct, an inequity would result. 9 c. 10 The acts and omissions of anyone of the defendants alleged herein 11 are attributable as a matter oflaw to all three. Accordingly, when describing the acts and 12 omissions of defendants herein, defendants will be designated collectivelYri.e:,as 13 "defendants" , as "First American" " as "FA" as the "FA Enterprise" , or as the "First 14 American Enterprise." Only when plaintiffs intend that a particular act or omission 15 should be attributed to one defendant or two defendants only, and not to all three, will 16 plaintiffs allege the individual designation for that one defendant, or those two 17 defendants. 18 19 20 d. Additional specific facts relating to the relationship among defendants include, among others, the following: 21 22 1. First American fonns an insurance company holding system 23 (hereafter, the "FA Enterprise."). Defendants are all members of a single insurance 24 company holding system within the meaning of the California Insurance Holding 25 Company System Regulatory Act (Ins. Code, §§ 1215-1215.16). 26 27 28 11. FAC, through the FA Enterprise, did and does facilitate the transaction of insurance business in the State of California. FAC's executive offices are 4 Second Amended Complaint (Class Action) · I located at Santa Ana, California. Through its subsidiaries, and through the FA enterprise 2 which it controls, FAC is engaged in the business of issuing residential and commercial 3 title insurance policies, as well as providing other services used in the settlement of real 4 estate transactions. 5 6 Ill. FATIC is, and at all relevant times was, a corporation 7 organized and existing under the laws ofthe State of California, authorized to transact the 8 business of insurance in the State of California, with its headquarters in Santa Ana, 9 California, at the same location of defendant FAC, above, and transacting title insurance 10 . business in the State of California. FATIC is, and at all relevant times was, a wholly 11 owned subsidiary ofFAC - the largest subsidiary. Like FAC and FATCO, FATIC is an 12 affiliate within the FA Enterprise. 13 14 IV. FATCO is, and at all relevant times was, a corporation 15 organized and existing under the laws of the State of California and headquartered in 16 Santa Ana, California, authorized to transact the business oftitle insurance in the State of 17 California, and transacting title insurance business and underwriting title insurance in the 18 State of California. FATCO is, and at all relevant times was, an underwritten title 19 company, underwritten by FATIC and controlled by FATIC and FAC. FATCO is, and at 20 all relevant times was, a wholly owned subsidiary of FATIC, which in turn was a wholly 21 owned subsidiary ofFAC. FATCO is, and at all relevant times was, an agent of FATIC 22 and FAC. Like FAC and FATIC, FATCO is an affiliate within the FA Enterprise. 23 24 v. FAC, FATCO and FATIC share the same principal place of 25 business, located at 1 First American Way, Santa Ana, California 92707, and have the 26 same agent for service of process. 27 28 5 Second Amended Complaint (Class Action) 1 2 VI. FAC directs and controls the operations of FATIC and FATCO. FATIC shares in the direction and control ofFATCO, under the overall 3. direction and control ofFAC. FATCO is FATIC's agent, and FATIC is the principal of 4 FATCO. However, in certain circumstances, FATIC acts as FATCO's agent, as when 5 interacting with the California Department ofInsurance. In that situation, for example, 6 FATIC makes filings on behalf ofFATCO, and communicates with the cm on behalf of 7 itself and on behalf of FATCO. 8 9 Vll. The FA Enterprise is the direct descendent of Orange County 10" Title Company, a family title business founded in Orange County more than ,1 00 years 11 ago. The founder was C.E Parker. His descendants have continuously controlled the 12 business he created up through the present day. George Parker was chief executive after 13 C.E. Parker. George Parker was replaced as chief executive by his nephew, Donald :> '" <D .U:Q)~ $:::1 ..... 1.t) «ffi~'V ..J >._ I.t') :a:«E~ _ a 0 to w:c~o I::IttiO) zl:t:Oco ffi~ge ttl J'-. ,u W "" co I W f-- 14 Parker Kennedy. Donald Parker Kennedy is currently Vice Chairman ofthe Board of 15 FATIC. His son, Parker Kennedy, is Chairman ofthe Board of FATIC. He is also 16 Chairman of the Board ofFAC. Parker Kennedy's position as Chairman of the Board of 17 both FATIC and FAC, while acting as CEO ofFAC, is one of the methods by which FAC 18 is able to control the operations ofFATIC. Parker Kennedy is also chief executive officer 19 ofFAC. Employees ofFAC occupy most of the senior executive level positions at 20 FATIC. This is another one of the techniques by which FAC, and the Kennedy family, 21 maintain control of FATIC and FATCO (which is the agent of FATIC). The president of 22 FATIC, in tum, was and is the president ofFATCO. 23 24 viii. Although FATCO is not an insurance company (it is an 25 underwritten title company), FATCO and FATIC share in the payment of claims made 26 against policies underwritten by FATIC. In other words, FATCO pays part of the claims 27 made against policies underwritten by its parent. 28 6 Second Amended Complaint (Class Action) I IX. FATIC, FATCO and FAC operate pUrsuant to a conunon 2 business plan, under the direction of the Kennedy family. For example, when FATIC 3 wishes to file with the California Department ofInsurance a major change in its rates, it 4 must obtain a sign off from Parker Kennedy, CEO ofFAC. (Depo. of FATIC Sr. VP and 5 PMQ Morgan, August I9, 2008,817:19-24.) Parker Kennedy is at the apex of the chain 6 of command for all FATCO, FATIC and FAC personnel. The executive in charge of all 7 of FATIC's underwriting, technology and agent relations activities testified that "if Parker 8 Kennedy [the FAC CEO] sends [him] an email directing him to take action, [he] feels that 9 it's [his] duty to take that action." (Hollenbeck Depo., 23 :6-9.) First American attorney 10 11 and Senior Manager Richard Kirsenbrock testified as follows: Q. 12 ::'E ~ ~ u. ".., SEmI[) V «Q)CU ...J >.- ~ ~ «00<0 E , w:cl!::::O I::::IaiO) ZO::OiX) 0::: Ir,I I- A. 14 IS Q. ~ ..... W"lge en ~ T5 W c I 13 16 W 17 18 19 A. Q. A. SO somewhere in the 2002 to 2005 era, Mr. Parker S. Kennedy would lead executive meetings at which FATCO and FATIC executives were present; is that right? I'm not sure exactly who any or all of the executives were employed by, but it would be executives from across the country. Well, but you recognized some people as being FATCO employees who were at these executive meetings, correct? Certainly. Yes. And there were some FATIC employees who were also there at these executive meetings that Mr. Kennedy was presiding over? Presumably, yes. (Kirsenbrock Depo., 28: I0-29:2). 20 21 x. Regardless of whether they are employees ofFAC, FATCO 22 or FATIC (or of some combination), FA Enterprise employees typically do not and 23 cannot distinguish between the various entities in the FA System. Many long term and/or 24 senior employees are unable to accurately identitY which entity employs them. Most are 25 unaware of any distinctions in the business functions of the various defendant entities. 26 By way of example, a senior executive of FATIC, Mr. Joseph Tavarez, was engaged in 27 proposing deals for the sale of property and casualty insurance products of another First 28 American entity, so that builders would funnel new home buyers to the property and 7 Second Amended Complaint (Class Action) 1 casualty insurer entity of First American. He did this despite the fact that it is unlawful 2 for a title insurer to transact property and casualty business. Tavarez drew no distinction 3 between the business of FATIC and that of the First American property and casualty 4 insurance entity. Most mid level and senior employees, in their work, regard and treat 5 FATCO, FATIC and FAC as a single enterprise. This is because they are, in fact, a single 6 entelprise. 7 8 Xl. FATCO, FATIC and FAC file ajoint Federal tax return. xu. FATIC makes rate filings on behalfofFATCO. X111. FATIC employees have used FATCO letterheadto make xiv. FAC, FATCO and FATIC appointed a single "person most 9 10 11 12 13 filings with the CD!. 14 15 16 qualified" to testify on their behalf regarding corporate structure, who admitted that FAC 17 "has, essentially, control" of its subsidiaries, including FATIC and FATCO. He testified 18 under oath that the relationship between FAC and FATIC "is NOT an arms length 19 relationship." He testified that "there are many employees of The First American 20 Corporation that also would be officers or employees of First American Title Insurance 21 Company." He testified on behalf of all three defendants that the relationship between 22 FAC and its subsidiaries (e.g., FATIC, FATCO) is not an arms length relationship. In 23 fact, FATIC executives report and are under the direction ofFAC executives. An 24 example is John Hollenbeck, head of FATIC's underwriting and new product 25 development department. That department is in charge of all California rate filings for 26 First American entities. Mr. Hollenbeck's immediate superior is not a FATIC employee, 27 but rather is a FAC employee. He has been identified as chief executive officer of the 28 company that will house the title company, the trust company and the specialty insurance 8 Second Amended Complaint (Class Action) 1 company, which will be wholly owned by FAC. (Hollenbeck Depo., 18:6-11.) 2 3 4 xv. FAC developed and controls the website whereby FATIC and FATCO market their products. 5 6 During the class period (defined below) one of the most 7 important FA System executives in California was Regional Vice President Robert 8 Schott. He was in charge of title and escrow operations for a California territory 9 encompassing approximately two thirds of California's population, including Los 10 Angeles County, Orange County, Ventura County, Riverside County, San Diego County, 11 Imperial County and San Bernardino County. He had more than 1,100 FA System 12 personnel under him in the chain of command. He testified he was a FAC .employee. His 13 business card, however, said FATCO on it. This then led him to claim he was a FATCO ..J >.- N ~«E, 14 employee. Later, in interrogatory answers, FATIC claimed he was a FATIC employee. I=:l(;jO) 15 :;; ~ ~ LL~", $:==' .... «COl U'} v ~ro", w~~~ ZO::UCQ" 0::: It) ~..ro r-- .- WNge . XVI. ~ f- """ g 16 XVll. Defense litigation counsel herein (the Bryan, Cave firm) UJ 17 drafted a decl,aration for a title officer employed in the FA Enterprise. That declaration 18 stated that this title officer was a FATIC employee. She also testified at deposition under 19 penalty of perjury that she was a FATIC employee. Later, a verified interrogatory answer 20 fromFATCO stated she was a FATCO employee. 21 22 23 24 25 26 27 28 xviii. First American attorney and Senior Manager Richard Kirsenbrock gave the following convoluted testimony about which entity he works for: I report to an employee of First American Title Company who reports to another employee of First American Title Company who reports to a gentleman who I'm not sure ifhe's an employee of First American Title Company or the Title Insurance Company, who reports to the president of the Title Insurance Company. (Kirsenbrock Depo., 22:6-11). 9 Second Amended Complaint (Class Action) 1 xix. Any assertion that FAC engages in fio title related operations 2 is false. FAC at all relevant times did, and does, engage in title related operations. This 3 fact is true regardless of the fact that FAC happens to be a publically traded company. 4 This fact is true regardless of the fact that it is an entity in an insurance holding company 5 system. The fact that it is a publically traded, insurance holding company system affiliate 6 does not affect or diminish its role in engaging in title related operations through the 7 decisions and actions of its officers, directors and executives. The actuarial department is 8 headed and staffed entirely with FAC employees. They, in turn, participate in teams with 9 employees from other entities in the FA Enterprise, including FATIC, in developing and 10 . filing new rates with the CD!, and performing other actuarial activities directly related to 11 the business of insurance. FAC officers and employees are engaged in such operations 12 as: title market development, title industry relations, public relations and publicity, title 13 technology development, developing title agencies, and strategic planning for the title and 14 related operations ofFATCO and FATIC. According to the sworn testimony of FAC' s 15 PMQ on business relationships among the defendants, FAC gives "guidance" to its 16 subsidiaries, who "understand" that FAC "has essentially control" over the subsidiaries 17 (e.g., FATCO and FATIC). FAC employees during the class period carried out the key 18 function of regulatory compliance enforcement within FATIC and FATCO. These FAC 19 compliance employees developed and transmitted mandatory internal guidelines for use 20 by FATCO and FATIC employees in the title and escrow fields. The failure ofthese 21 FAC compliance officers to do their jobs adequately was a proximate cause of the class 22 representative's injuries herein. Parker Kennedy, as an officer ofFAC, has, for example, 23 given directives regarding rate filings to FATIC executives. When theCDI has taken 24 regulatory action against the FA System it required not only FATIC and FATCO to be 25 parties to the settlement agreements, but it also required FAC to do so. The same single 26 individual officer executed settlement docmnents on behalf of each entity simultaneously 27 in resolving CD! disputes. :;; Q;; ~ u.. " ... ~ ::J ..... « an I: O'l "0::1" ...J "m", >.- N :2«E, - .9 J2 ~ ~.g:mm ZO::OiiJ 0:: 1.0 ~ ..... WNge ro !;j:"o w <= :r: w I- 28 10 Second Amended Complaint (Class Action) xx. 1 2 FAC employees prepare SEC lO-K filings. In these, FAC employees interchangeably use the tenn "TIle Company" to mean, at times, "FAC" and at 3, . other times (within the same document) to mean, collectively, FAC, FATIC, FATCO and 4 the other subsidiaries. FAC has never filed a "disclaimer of affiliation" (under the 5 Insurance Holding Company Systems Act) for either FATCO or FATIC, establishing the 6 presumption that those affiliates are controlled by FAC within the meaning of the 7 Insurance Holding Company Systems Act. 8 9 10 FAC officers, executives, directors, agents or employees XXI. authorized and/or ratified all of the conduct alleged herein. 11 12 xxii. The activities ofFATCO are "direct operations ofFirst ::;; '" <0 U::Q)~ ~~o;lO « Q) rn oct --1>._~ :2«E, _ 0 0 (0 W:i5:!::O ::C:lmC'l zC::Uco 0::: LO I- American Title Insurance Company." (Hollenbeck Depo., 49:4-8.) 14 15 xxiii. On June 27, 2006, FA presented a written 'Title and Escrow ....... UJNge OJ t'-- .W I 13 ... u c 16 Services Proposal." (Exh. 1, at NUWI 1-9.) The proposal bore the designation "First 17 American Title Insurance Company" on the first page. (Exh. 1, at NUWI 1.) The third 18 page states: "First American Title Company is a worldwide title insurer and the number 19 one underwriter in the nation.... our principal business is the issuance of title insurance 20 and the provision of related real estate services and products." On the same page, as well 21 as on page six, defendants refer to themselves as "First American Title." (Exh. 1, at 22 NUWI 3, 6.) On the fourth page, defendants refer to themselves as "First American." 23 (Exh. 1, at NUWI 4.) W 24 25 26 27 28 11 Second Amended Complaint (Class Action) CLASS ALLEGATIONS 7. Plaintiff brings this action on his own behalf and on behalf of all persons 4 similarly situated pursuant to Code of Civil Procedure section 382. The class that 5 plaintiff represents is composed of all persons who sold or purchased property located in 6 the State of California, and paid for title insurance issued by First American and/or its 7 affiliates, and: 8 a. escrow fee prior to October 8, 2007; 9 10 b. Who were charged by First American more than $15 .OO/as a wire transfer fee; 11 12 Who were charged by First American more than $60.00 as a sub- c. Whose transaction involved a federally related mortgage loan, and :; U::Q)~ 13 who were charged by First American for messenger fees where no ~~·E~ _ootO 14 such services were rendered, or where First American has no I:::l'iiiO> ZO::Ooo 15 independent documentation that a messenger fee was actually WNg~ ~·o 16 incurred, or where the amount charged was greater than the amount 17 incurred by First American; '" <0 ::;:~a;1.O <CCll(lloct W:i5:!::D c::: en w I fo- ~...- LO c W 18 d. Whose transaction involved a federally related mortgage loan, and 19 who were charged by First American for overnight delivery fees 20 where the amount charged was greater than the amount incurred by 21 First American; or 22 e. Where the business source was a real estate intermediary (i.e., 23 realtor, real estate broker or agent, escrow company, lender, attorney, 24 or mortgage broker) who received, directly or indirectly, any 25 cOlmnission, compensation, kickback, or other consideration or thing .26 ofvalue from First American. 27 Each of the above classifications a-e is alternatively alleged to constitute a separate 28 subclass, class, or classes. The number of class members identified is so numerous that 12 Second Amended Complaint (Class Action) 1 joinder of all members is impracticable. The number of class members is indeterminate at 2 the present time, but it is larger than can be addressed by joinder. 3 4 8. Excluded from the class are the defendants herein; officers, directors or 5 employees of any defendants; any entity in which any defendant has a controlling interest; 6 affiliates, legal representatives, attorneys, heirs or assigns of any defendant; the members 7 of the immediate families of the defendants; and any federal, state or local governmental 8 entity, and any judge, justice, or judicial officer presiding over this matter, and the 9 members of their immediate families and judicial staffs. 10 11 12 9. Disposition ofthe claims of class members in a class action rather than individual actions will benefit the parties and the Court. :;; '" to U:Q)~ $~o;1.O «IDrnV -I >._~ :a«E, - .Q .E ~-g~(j) 1.0 ill I I- 10. There are common issues oflaw and fact among the plaintiff class which 15 predominate over any questions affecting only individual members. • .- WNge m 14 ~ zc::t>$ 0::: 13 ~'o C ill 16 17 11. Plaintiff Kirk is a member of the class he seeks to represent. Members of 18 the class are ascertainable from defendants' records and/or records of third parties 19 accessible through discovery. First American is one of the largest suppliers of data in the 20 world, and has sophisticated data management and record keeping programs. First 21 American maintains searchable databases, including searchable records of the sources of 22 business for title transactions. 23 24 25 12. The claims of plaintiff Kirk are typical of those of the plaintiff class, and he will fairly and adequately represent the interest of the class. 26 27 28 13. There is no plain, speedy or adequate remedy other than by maintenance of this class action because plaintiff is informed and believes tllat damage to each member of 13 Second Amended Complaint (Class Action) the class is relatively small, making it economically unfeasible to pursue remedies other 2 than by way of a class action. 3 4 14. Plaintiff Kirk and the class bring this action to vindicate and enforce 5 important rights affecting the public interest. They are therefore entitled to an award of 6 attorneys fees under Code of Civil Procedure section 1021.5 for bringing this action. 7 8 9 10 11 12 :;; ~ g;; u..~.,. 13 :S::J..-U} «l::0>'<t ~.'" --J>'-N ~«E, _ 0 w:.c:=O Ol I::::liii za:::oco a::: It) - .... WNge co ~ ·0 w c I fo- 14 0 Ul W 15 16 17 18 19 20 21 22 23 24 25 26 27 28 14 Second Amended Complaint (Class Action) VENUE AND JURISDICTION ... 1 2 3 t, 4 15. Venue. Plaintiff Kirk's interactions with First American, during the First American transaction, took place in large part in the County of Los Angeles. Further, 5 pursuant to Local Rule 2.0(b), this is the type of action that must be filed in the Central 6 District. Venue as to each defendant is proper in this judicial district pursuant to Business 7 & Professions Code section 17203, and Code of Civil Procedure sections 395(a) and 8 395.5. Each defendant either maintains an office, transacts business, has an agent, or is 9 found in the City and County of Los Angeles, and is within the jurisdiction of this Court 10 for purposes of service of process. The unlawful acts alleged herein had a direct effect on 11 the consumers within the State of California, including those within the City and County 12 of Los Angeles. Additionally, the trade and commerce described herein isfcarried out in 13 whole or in part in the State of California and within the City and County of Los Angeles. ...J >.£!! ~ 14 Over fifty percent of the plaintiff class are residents of the State of California. w]~~ I;JaiC'l zC:::Oco 15 ::0 Q; ~ , u..:s: ... ;:l T"" It) « ffi Ol '<:t ~<!Er 0::: l.O ~ T"" wC\lg!:S .co!:t 'u UJ c I I- 16 16. Jurisdiction is proper in this Court. The claims alleged here are UJ 17 originally cognizable in the courts. (See, e.g., Jonathan Neil & Assoc. v. Jones (2004) 33 18 Ca1.4th 917, 933.) 19 20 17. Federal jurisdiction does not exist. The amount in controversy as to class 21 representative Kirk does not exceed $75,000.00, including interest and any pro rata award 22 of attorneys' fees and costs. The damages, attorneys' fees and costs of individual class 23 members may not be aggregated to meet the federal jurisdictional amount. The 24 defendants are citizens of the State of California. 25 26 18. The CDI does not have exclusive jurisdiction (no safe harbor exists), 27 the primary jurisdiction doctrine does not apply, and the administrative exhaustion 28 doctrine does not apply for, among other reasons: 15 Second Amended Complaint (Class Action) _ .. ..._ . _ - - - - - - - - - - - - - - 1 a. This lawsuit does not concern "rate-making" / "rate-setting", i.e., the 2 process of establishing rates, amending rates, changing rates, lowering or raising rates. 3 This lawsuit does not challenge FA's rates. It does not contend that FA's rates are too 4 high. It does not seek to reduce FA's rates. The class representative and the class are not 5 seeking a rate inconsistent with the filed rate. And, this lawsuit does not allege "rate 6 fixing," i.e., this lawsuit does not allege "concerted action" or other antitrust conduct by 7 multiple title insurers. It does not allege that FA acted in concert with anyone, or more, 8 of its competitors to achieve any goal whatsoever, including but not limited to rate fixing 9 or restricting competition. 10 11 b. Accordingly, there is no "safe harbor" for the misconduct 12 complained of here. Here, FA charged more than the filed rate for sub-escrow and wire 13 transfer services. Here, FA charged an overnight delivery fee in an amount greater than :E~'E~ 14 the charge it incurred. Here the FA Enterprise charged for messenger fees, where such I::lCiiO) 15 fees were not paid in the amount charged and/or the FA Enterprise has no documentation 16 that they were paid. Here, FA gave unlawful inducements to real estate intermediaries to 17 obtain title business. At best, the rate structure First American drafted and filed, and 18 which was in effect during the class period, contained ambiguities. FA should have 19 construed any ambiguities in the rate structure (which it itself drafted and filed) in favor 20 of the customer. Rather, FA construed any such ambiguities in its own favor, to the 21 detriment of the class members. :;; 0: '" lP ~ $~"--lO u:::: .:5lii~v jjj~~~ ZO:::OO3' ffi~ge OJ vI'- .0 W c I f- W 22 23 c. Nowhere did the Legislature explicitly prohibit liability for any such 24 misconduct. Nowhere did the Legislature specifically permit any ofthese practices. 25 Nothing in the Insurance Code creates a "safe harbor" from liability for any ofthese acts 26 and omissions. (Cel-Tech v. Los Angeles Cellular (1999) 20 Ca1.4th 163, 183-184 (to be 27 a safe harbor, "another provision must actually 'bar' the action or clearly pennit the 28 conduct"); Aron v. V-Haul (2006) 143 Cal.AppAth 796,804 (courts "may not create 16 Second Amended Complaint (Class Action) 1 'implied safe harbor(s)'''); McKell v. Wash. Mut. (2006) 142 Cal.App.4th 1457, 1474 2 (the statute must "specifically permit[]" the challenged practice); Krumme v. Mercury 3. (2004) 123 Cal.App. 4th 924, 940 n. 5 (the statute "must explicitly prohibit" liability).) 4 5 d. Insurance Code section 12414.29 does not create a safe harbor. In 6 Quelimane v. Stewart Title (1998) 19 Ca1.4th 26, 45, the California Supreme Court held 7 that Section 12414.29 preempts only local regulation: 8 9 10 11 12 :;; First American argues, however, that DCL actions against title insurers are precluded by the last sentence of section 12414.29 ... We disagree. FIrst Americall's argumellt igllores the remaillder of the selltellce - 'llotwithstalldillg allY localregulatioll or ordinallce' - wltich makes it clear tltat tlte legislative purpose was to preempt localregulatioll, 1l0t to exempt title illsurersfrom otlter state laws goveming unfair busilless practices. 13 '" <ll u:::: (1)~ ~:I ...... lO .:5~~v ~ ~ °E ~ 14 e. Insurance Code section 12414.26 also does not create a safe harbor. _00(0 UJ:.c:t;;o J:::::J(;j0) ZrYU ro ffi~ge CD ~ °u w I I- c 15 In Quelimane, the Supreme Court rejected defendants' contention to the contrary: "the 16 court [below] held that Insurance Code sections 12414.26 and 12414.29 precluded 17 plaintiffs action. We do not agree." (Id. at 44.) The California Supreme Court 18 explained that the exclusive jurisdiction of Section 1241.26 is "restrict[ed] to rate-making 19 related activities," it does not extend to non-application or misapplication of filed rates. 20 (Id. at 47.) Failing to apply filed rates is distinct from ratemaking. (Donabedian v. 21 MercUlY Ins. (2004) 116 Cal.AppAth 968,974.) Donabedian held that the twin statute 22 applicable to auto insurers, Section 1860.1, did not apply to claims for failure to apply the 23 filed good driver discount: W 24 25 26 27 28 A separate concern is whether the optional rating factors, as applied, comply with the Insurance Code. This is a critical distinction, and it is the issue that was before the trial court in the present case. It is possible for an insurance carrier to file with the Department a rate filing and class plan that satisf(y) all the ratemaking components ofthe regulation, 17 Second Amended Complaint (Class Action) 1 2 3 4 and still result in a violation of the Insurance Code as applied. Such a (situation) would not involve a question of rates, but rather, it could easily involve the very separate, factual question of how the components of the class plan are applied towards members of the public. 5 (Id. at 993.) And, SCIFv. Superior Court (2001) 24 Cal.4th 930, 938, held that the twin 6 statute applicable to workers comp insurance, Section 11758, did not immunize the 7 8 defendant from class action liability since the action "does not challenge the method by which the rate or premium charged was set." In the title insurance context, the federal 9 courts have also distinguished between rate-making and rate-application to reject similar 10 "safe harbor" arguments based on the filed-rate doctrine. (See, e.g., Lentini v. Fidelity (D. 11 Conn. 2007) 479 F. Supp.2d 292,300-301; Randleman v. Fidelity (N.D. Ohio 2006) 465 12 ::;; '" <D ILQ)~ s::::lT'"ll) « I:ID enm o::t >._::;l ;:2:«E, GJ~g~ Cil ...J I ::::Im Zt:l::UCO' c::: III - .... WNge CD UJ I I- !¢ ° 0 c F.Supp.2d 812, 823).) For example, in Blaylock v. First American (W.D. Wash 2007) 13 504 F.Supp.2d 1091, First American argued that "the filed rate doctrine precludes 14 Plaintiffs' claims because [they] essentially challeng[e] rates that are established by a 15 regulatory agency." (ld. at 1099.) Blaylock rejected the argument because the plaintiffs 16 "do not directly challenge the reasonableness of the rate, or the quality ofthe service." UJ 17 18 (Id. at 1103.) Moreover, Section 12414.26 -like its twins, Sections 11758 and 1860.1applies to only "concerted activity otherwise barred by the antitrust laws, and not to the 19 individual misconduct ofan insurer. .." (SCIF, 24 Cal.4th at 938; accord Donabedian, 20 116 Cal.AppAth at 990.) 21 22 f. The type of relief sought here is not available through administrative 23 remedies from the CDI, as under Insurance Code section 12414.13. This lawsuit seeks 24 class relief for damages caused to the class members by FA's past and continuing 25 wrongful conduct (e.g., charging a messenger fee where such fee was not incurred, or 26 paying inducements for the referral oftitle business, or charging more for wire fees than 27 tile $15.00 filed rate) and FA's past wrongful conduct (charging a sub-escrow fee in 28 18 Second Amended Complaint (Class Action) 1 excess of $60 prior to October 8, 2007). It seeks class relief in the fonn of damages, 2 restitution, and disgorgement of monies wrongfuIIy taken from class members by FA's 3 failure to properly apply the filed rates and by FA's charging fees for services for which 4 no filed rates existed precluding the charging of such fees. It does not seek a fine or an 5 administrative penalty. The CDI is not authorized to award damages. It is not authorized 6 to afford relief in equity. It is only authorized to order disgorgement of excessive filed 7 rates, and here the class does not claim the filed rates themselves are excessive, but 8 instead that FA charged in excess of the filed rates. FinaIIy, the CDI is not authorized to 9 afford class relief As in Rose v. City ofHayward, the statutory provision for 10 administrative review "is premised upon an individual claim and makes no mention of 11 class relief." (Rose v. City ofHayward (1981) 126 Cal.App.3d 926,934.) The reference 12 to any "person," per the court of appeal, "clearly contemplates individualized treatment of u..~", 13 claims ... rather than class actions." -J>.-~ 14 ::0 g; ~ $::::1 ...... 1.0 «53~'<t ~«EI w~g~ I::JCGC» zn:::OCi) a::: LO ..... WNge co ~·o w c I . I- W 15 g. AdditionaIIy, the administrative complaint procedure (Insurance 16 Code section 12414.13) is permissive, not mandatory. "May" means "may"; it does not 17 mean "shall." (See, e.g., Sierra Club v. San Joaquin (1999) 21 Ca1.4th 489,499; 18 Woodb,!,ry v. Brown-Dempsey (2003) 108 Cal.App.4th 421, 423.) 19 20 h. There is no truth to the contention that title insurance is "heavily 21 regulated" by the CDr. California is a "file and use" state. "File and use" is the lightest 22 fonn of rate regulation, second only to "no regulation." The CDI is not empowered to 23 approve rates. The CDI is not empowered to determine a rate to be excessive, unless it 24 first makes a finding that the entire title insurance industiy in California is 25 noncompetitive. The CDI has never determined a rate to be excessive. According to CDI 26 records, the CDr has only twice rejected an FA filing, both times on technical grounds. 27 Once was because FA had miscalculated the effective date of the new rate. FA 28 recalculated and resubmitted that rate, and it was used. The other filing was rejected 19 Second Amended Complaint (Class Action) 1 because the product in question was not title insurance. Whether or not the CDI rejected 2 any FA filings prior to 1997 is not known, because the CD! has misplaced or 3 . inadvertently destroyed all FA filings prior to that date and cannot retrieve or access 4 them. 5 6 7 I. This Court is better equipped than the CDI to decide the issues in this ligation. Resolution of the issues in this lawsuit do not require the specific, technical 8 expertise of the Department ofInsurance. Instead, the issues here, such as First 9 American's liability to the class for its policy and practice of deceiving consumers, is 10 particularly suited to the courts. "The subject of this suit ... is deception.... That is not 11 a topic about which the commission would have more expertise than the trial court, or 12 even as much experience." (Cundiffv. GTE (2002) 101 Cal.App.4th 1395, 1412-13.) :;; '" u::: 11l '"~ ~~o;l.O «Q)rn V -'>._~ :i:<E, 13 14 -.Q.E~ ~.g:roO) zO:::O'i:O 0:: I,l') UJNge co 1;; "0 w I I- 15 ....... C 16 W 17 18 19 20 21 22 23 24 25 26 27 28 20 Second Amended Complaint (Class Action) - - - - - - - - - - - - - - - _.. __. _ - - - CLAIMS OF NAMED PLAINTIFF 1 2 19. 3. 4 In or about February 2004, plaintiff Kirk sold real property located at 20621 Tulsa Street, Los Angeles, California 91311. First American acted as the title insurer and 5 title company. In so doing, First American overcharged plaintiff for title related services. 6 7 20. Plaintiff was charged by First American $100.00 as a sub-escrow fee. (True 8 and correct copies of the Invoice, Final Invoice, and Settlement Statement drafted by 9 defendants, reflecting the $100 sub-escrow fee, are attached hereto, and incorporated 10 herein by reference, as Exhs. 2, 3 and 4.) 11 12 21. First American is required to charge the rates it has filed with the California 13 Department ofInsurance ("CDI"). These provided for a $60.00 sub-escrow fee, up 14 through October 8, 2007. Effective October 8, 2007, i.e., after the filing of this lawsuit, 15 First American filed with the CDI a rate of $125 for sub-escrow services, and eliminated 16 the tenn "minimmn" from the rate. 17 18 22. Plaintiff alleges that as a general business practice, First American charged 19 more than the $60.00 sub-escrow fee pennitted by First American's then-effective filings 20 with the cm. There was no lawful basis or justification for First American to charge 21 more than $60.00 in this or the other class member's transactions during the period before 22 the $125 rate went into effect. 23 24 23. Plaintiffwas charged by First American $25.00 as a wire-transfer fee. (A 25 true and correct copy of First American's Payoff Proof Sheet, reflecting a $25.00 wire- 26 transfer fee, is attached hereto, and incorporated herein by reference, as Exh. 5.) Plaintiff 27 is infonned and believes, and on that basis alleges, that First American's filings with the 28 cm, which govern what First American is allowed to charge, provided and provide for a --"----"_._~"~~~~ 21 Second Amended Complaint (Class Action) --------- "-----~---"-~---~-~-_._----~ I $15.00 wire-transfer fee. Plaintiff is infonned and believes that as a general business 2 practice, First American charged and charges more than the $15.00 wire-transfer fee 3 stated in First American's filings with the CDr. There was no lawful basis or justification 4 for First American to charge more than $15.00 in this or the other class member's 5 transactions. First American has not filed with the CD! a $25.00 wire-transfer fee. 6 7 24. Plaintiff was charged by First American $20.00 as a special messenger fee. 8 (A true and correct copy of the BUD-I for plaintiff's transaction, reflecting a $20.00 9 special messenger fee on the attachment, is attached hereto, and incorporated herein by 10 reference, as Exh. 6.) Plaintiff is informed and believes, and on that basis alleges, that 11 First American has no independent documentation evidencing that it incurred this fee. 12 Plaintiff is infonned and believes, and on that basis alleges, that First American incurred 13 no special messenger fee in connection with plaintiff's transaction, or did not incur a 14 special messenger fee as great as the $20.00 charged to plaintiff. :;; a:: '" l[Q)~ ;;:~a;1O « co '<t ~_ ~'E ~ 0 0 co (l) w:o:t=o I::;,"iijOl ZO::0$ tr: 10 ~..-- UJC\lge I'-- .- CD W :r: I- .. u c 15 16 25. Plaintiff was also charged by First American a $15.00 Federal Express fee, W 17 which constituted First American's overnight delivery charge. (See Exh. 5 (payoffproof 18 sheet), reflecting a $15.00 Federal Express fee; see also Exh. 6 (BUD-I, attachment), 19 reflecting a $15.00 Federal Express fee.) First American did not incur an overnight 20 delivery fee as great as the $15.00 charged to plaintiff, and in fact marked up the 21 overnight fee nearly 100 percent without disclosing that markup. 22 23 26. The Real Estate Settlement Practices Act ("RESPA"), and related 24 regulations and pronouncements promulgated by the United States Department of 25 Housing and Urban Development, prohibit settlement service providers from charging 26 marked up or unearned fees. Plaintiff is infonned and believes, and on that basis alleges, 27 that part or all of the fees charged to plaintiff by First American as special messenger and 28 overnight fees constitute unearned fees and undisclosed markups. 22 Second Amended Complaint (Class Action) -- ~---~---_._------- 1 27. Plaintiff is informed and believes, and on that basis alleges, that First 2 American directly or indirectly provided gifts, money, benefits, inducements, kickbacks, 3 or other consideration (collectively "inducements") to one or more real estate 4 intermediaries involved in plaintiff's transaction, which real estate intennediaries were 5 the source of plaintiff's business for First American. The real estate intermediaries 6 involved in plaintiff's transaction who received one or more inducements from First 7 American include, but are not limited to, Saliya De Silva, who acted as a real estate agent 8 on the transaction. Such inducements paid to or on behalf of Mr. De Silva include, but 9 are not limited to, a $1,000.00 check which Ron Olsen, First American's vice-president of 10 sales, delivered for Mr. De Silva not long after plaintiff's transaction, and the provision of 11 free access to electronic data bases, computer programs, and other aids useful to Mr. De 12 Silva's business, all of which had economic value. First American's Vice President, Ron 13 Olsen, and sales managers Rusty Erb and Lou Lovit, authorized that at least one check be 14 issued at the request and for the benefit of real estate intermediary Saliya De Silva. They, zcr:Oco 0::10 ..... 15 together with Encino sales manager Elaine Lovit, authorized that Saliya De Silva, and w 16 other real estate intermediaries, receive free materials that Mr. De Silva could use in 17 marketing his business, free access to computer programs and online databases, some of 18 which are password protected, and all of which had value. All of this was part of a 19 common plan and scheme authorized by First American officials, including by officials of 20 FAC, in the shared home "campus" of Santa Ana, California to induce real estate 21 intermediaries to refer customers like plaintiff to First American. :; lY (0 U:Ql~ s:::l .... an <C~~..;t ...J >.- ~ ~«EI 00(0 W:O!!=O I::lCiiO) ~ WNge co r.;: '0 I f- c W 22 23 28. First American's conduct and marketing regarding how much it charges for 24 fees and services such as those at issue herein, is deceptive, misleading andlor fraudulent. 25 For example, First American fails to accurately and adequately publish or describe its 26 pricing that has been authorized by filings with the CD!, including charges for sub- 27 escrow, wire-transfer, messenger, and overnight delivery services. 28 23 Second Amended Complaint (Class Action) 1 2 29. The CD! does not publish the rates First American is allowed to charge for sub-escrow, messenger, overnight delivery and wire transfer, pursuant to First American's 3 . filings with the CD!. In fact, plaintiff is informed and believes, and on that basis alleges, 4 that the CD! has lost or misplaced many of the filings First American has made with the 5 Cm. 6 7 8 9 10 11 12 :;; 9;; ~ u.~" 13 «Q)ca 14 3:gOilO V -J >._~ :::i:«E, 00'" jjj:.c~O I::lCiirn ZO::OiX) 15 co UJ 16 0:: l.O ~ ..... WC\lg~ ~ '0 :r: I- c UJ 17 As of2127/07 we confirmed with the Department of Insurance, Rate Filings Div for Title Insurance in Los Angeles. We spoke to the lead supervisor for that division Mr. Doug Barker. He confirnled with us, there are no filings from 1980 to 1996 for Title Insurance. Prior to 95 these files were handled by a different branch completely and were not tracked or filed with individual numbers. He also has no knowledge of where these files would be. We also spoke to the Dept of Insurance in San Francisco - they only handle Property and Casualty insurance and Sacramento handles licensing. All rate filings are located through the Los Angeles location for future purposes. At this time we have located 4 filings for 1997. There was one for 1996, however it is confirmed lost, misfiled, never archived. Mr. Barker is unsure but does not believe it is retrievable. (Letter from Spectrum Photocopying, 2/28/07.) 18 19 20 21 22 23 24 25 26 27 28 24 Second Amended Complaint (Class Action) I STATUTE OF LIMITATIONS / DELAYED DISCOVERY / ESTOPPEL 2 3 30. Plaintiff Kirk and the class members did not discover, and could not 4 reasonably have discovered, defendants' misrepresentations, omissions, and other 5 misconduct alleged herein until a date within the statute of limitations for each and every 6 cause of action alleged herein. Plaintiffs were ignorant of the true facts, and actually and 7 reasonably relied on defendants' misrepresentations, failure to disclose and other 8 misconduct alleged herein. As a matter of business practice, First American, through the 9 actions and decisions of its officers and executives, voluntarily assumed a heightened 10 duty to its customers, including to plaintiff and the class. First American, through its 11 officers and executives, at all times knew, and at all times admitted, that there was an 12 imbalance of information between First American, as title insurer and escrow, on the one 13 hand, and its customers, including plaintiff and the class, on the other hand. Accordingly, 14 First American invited its customers to place their trust and confidence in First American. zo:::ooo- 15 Plaintiff and the class members did place their trust and confidence in First American and m 16 assumed and expected that First American would comply with the law and not charge any 17 fee not authorized under the law. Plaintiff and the class members justifiably relied on 18 First American to charge only fees authorized under the law. :;; u::"' '"~ Q) SEm <C ....J Q) tn rtI '<t ~ >._ ~«E, w~~~ I;:,rnCJ) ffi~ ge UJ I c fo- ~·o UJ 19 20 31. Plaintiff Kirk did not discover the facts relating to the overcharging and 21 other misconduct herein alleged until, at the earliest, events in January and February 22 2007. Jeffrey Sjobring was the purchaser of Mr. Kirk's home in the transaction in 23 question. In approximately late January 2007, Mr. Sjobring contacted Mr. Kirk and stated 24 to him Mr. Sjobring's belief that both Mr. Sjobring and Mr. Kirk had been overcharged 25 on closing costs in connection with their real estate transaction. This was the first time 26 Mr. Sjobring had stated this to Mr. Kirk. About a week later, Mr. Sjobring asked Mr. 27 Kirk to contact the real estate broker involved in their transaction, Mr. Sal De Silva. Mr. 28 Sjobring was involved in a lawsuit with First American at that time. Mr. Kirk had a 25 Second Amended Complaint (Class Action) 1 better relationship with Mr. De Silva than did Mr. Sjobring. Mr. Sjobring stated in 2 substance that he wanted Mr. Kirk to try to obtain infonnation, and perhaps a witness 3" statement, from Mr. De Silva for Mr. Sjobring. Mr. De Silva stated to Mr. Kirk in 4 February 2007 that Mr. De Silva did receive certain consideration for referring business 5 to First American. One of the items mentioned was the $1,000 check for Mr. De Silva's 6 tsunami relief project. Another was free computer database access. Until that time, Mr. 7 Kirk had been ignorant of those facts. Shortly after obtaining these facts from Mr. 8 DeSilva in February 2007, Mr. Kirk placed a call to Mr. Sjobring and to counsel for Mr. 9 Sjobring in the First American litigation, Bernie Bernheim. Bernheim clarified that they 10 wanted to find Mr. De Silva. In late February 2007, around Febrary 25 to 27; 2008, Mr. 11 Kirk agreed to, and did, provide Bernheim and Sjobring with a witness statement 12 regarding the matters that De Silva had stated earlier in the month about First American 13 inducements for the referral of business. The meeting around February 25 to 27, 2008, to 14 provide the witness statement, took place at 7605 Embassy Avenue in Encino, California. 15 At the meeting, Mr. Sjobring opined that First American had defrauded Mr. Sjobring. 16 Thereafter, Mr. Kirk retained the Bernheim Law Firm to represent him, and the putative 17 class, in the instant litigation. 18 19 32. In 2005 and 2006, plaintiff Kirk did not socialize with Mr. Sjobring except 20 to have lunch with him on one occasion at an Islands restaurant. At that lunch, they did 21 not discuss Sjobring's First American lawsuit, nor did they discuss the real estate 22 transaction at issue here. 23 24 33. Mr. Kirk filed his complaint on June 15,2007, Le., approximately four 25 months after the conversations with Sal De Silva and Jefferey Sjobring in which he 26 learned certain facts suggesting some of the misconduct alleged in this lawsuit, and 27 suggesting to him that he seek the advice of professionals, Le., of counsel. 28 26 Second Amended Complaint (Class Action) 1 2 34. Plaintiff Kirk could not have reasonably discovered defendants' misconduct earlier because, among other things, plaintiff Kirk had no reason to believe that First 3 American was charging fees for services not rendered, fees in excess ofthe filed rates, 4 and fees including a nondisclosed markup in violation ofRESPA. Defendants did not 5 disclose that, although they had charged him for a special messenger service, they had 6 never used a special messenger service. Defendants did not disclose that the actual 7 charge from Fed Ex for which they had billed Mr. Kirk $15, was in fact not $15, or close 8 to $15, but was in fact about half that amount. Defendants did not disclose to Mr. Kirk 9 that their filed rate for wire service was $15, and that the law precluded defendants from 10 charging more than that. Defendants did not disclose to Mr. Kirk that in charging him 11 $100 for sub-escrow service, they had exceeded their filed rate. Instead, by creating 12 documents, such as the Invoice (Exh. 2), the Final Invoice (Exh. 3), the Settlement 13 Statement (Exh. 4), and the Payoff Proof Sheet (Exh. 5), and transmitting same to Mr. 14 Kirk's escrow for payment, First American represented to plaintiff and the class members 15 that it was entitled to charge for the fees. Defendants also took affirmative steps to 16 conceal the true facts. 17 18 35. No reasonable title customer would check a title insurance company's 19 filings with the cm to determine whether the amount represented by the title insurer as 20 the correct charge was the CDI-filed rate, nor would they demand receipts or back-up 21 documentation for messenger or overnight delivery services. A reasonable title insurance 22 customer trusts and relies on its title insurance company to charge the appropriate and 23 lawful price for services performed and products sold. Plaintiff trusted and relied on First 24 American in paying for the services in the amount charged. In not discovering 25 defendants' misconduct earlier, plaintiff at all times acted reasonably. The fact that 26 defendants' filed rates are technically a public record is of no bearing. As the Court of 27 Appeal recently reiterated: "We have found no case suggesting the existence of public 28 records precludes the application of the delayed discovery doctrine..." (FDIC v. Dintino 27 Second Amended Complaint (Class Action) I (2008) 167 Cal.App.4th 333, 353.) Moreover, knowledge of filed rates would not have 2 placed, and did not place, Mr. Kirk on notice as to: 3 a) Whether or not a special messenger was actually used, 4 b) Whether or not inducements or kickbacks were paid for the referral of business, and 5 c) 6 The actual Fedex charge and whether it was marked up. 7 8 9 10 36. Moreover, First American's own executives have admitted that First American's filed rate for sub-escrow fees does not allow a consumer to determine the amount ofthe fee, even if the consumer were to check the rate. 11 12 :0 IE m~ S=EO)LO « '<t -;~'E~ ll) (lI 13 . (Asanti Depo., Confidential,209:24-210:4.) 14 :=00(0 w:c:t;o ~ &~ ~ lY lO WC\lge 00 w ~·uc 15 37. 16 • Assistant Vice President Asanti further testified: ~'r I I- W . -- 17 18 (Asanti Depo., Confidential, 203:24-204:2.) 19 20 21 22 38. Assistant Vice President Asanti further testified as to the filed sub-escrow rate: 23 (Asanti Depo., Confidential, 210:1-9.) 24 25 39. Ms. Asanti is an Assistant Vice President of Underwriting, for defendant 26 FATIC in the Home Office. She has II years of service to First American, all of it in the 27 Home Office underwriting department. She reported directly to the head of underwriting, 28 Senior Vice President and PMQ Clifford Morgan. She is author of virtually every (if not 28 Second Amended Complaint (Class Action) --~~-- ~-_.- ----~--- - - --------~ 1 every) rate and form filing letter to the CDr since October 2004, and many before that. 2 She has "a perfect record of having received only positive conunentary in [her] 11 years 3 .of reviews at First American." First American selected her to be on the committee that 4 completely overhauled First American's rates in 2007. She works directly with the filed 5 Schedule of Fees most days at her job. Since she has worked at First American for more 6 than 2,750 days, this means she has worked directly with the schedule of fees well over 7 1,000 separate times. She has also served as First American's National Training 8 Coordinator. (Asanti Depo., 124:23-125:4) She is "very attentive to detail," according to 9 senior escrow manager Nancy Tarr, who herself has 28 years of service to First American 10 and who defendants designated as their PMQ on loan tie in fees. 11 12 :< ~ Q; 13 LL~..,. s::J . . . l.l) «ffi~"l:t >._ ~ ....J ~«E, w:§~~ I::SrnCl'l ZO:::Oco 0:: ll) ..... WNge IIJ w I f- !;t '0 c W 14 15 16 17 18 40. Defendants' Chief Actuary testified: • • (Ruhm Depo., Confidential, 236:9-16.) 19 20 41. 21 22 23 24 25 26 • • (Ruhm Depo., Confidential, 238:23-239:6.) 27 28 29 Second Amended Complaint (Class Action) 1 2 42. Accordingly, the filed rate for sub-escrow could not possibly have put Mr. Kirk or any members of the class on notice to file suit, even had they lmown of the rate 3" and reviewed it. 4 5 43. Defendants knew the true facts regarding: 6 a. 7 Their failure to comply with the filed rate for sub-escrow, and that the charge to Mr. Kirk exceeded same; 8 b. 9 The $15 filed rate for wire service and that the charge to Mr. Kirk exceeded same; 10 c. 11 12 Their charge for special messenger service where none had been used; ::> n: II Q) '" 13 ~ S:l...-LO j ~~ '<t" ~ '2~ ::> _coco 14 I::::lroO) zO::OCiO 15 roffi~ge I""- ,..-0 16 ~, w:o:t:o w I I- co d. Their near doubling of the actual cost ofthe FedEx charge; e. The inducements they had paid to Mr. Kirk's real estate intermediaries, such as the $1,000 check and the free computer database use. W 17 18 19 44. Defendants intended that plaintiff and class members act in reliance on their 20 misrepresentations and misconduct alleged herein. Plaintiffs were ignorant of the true 21 facts, and actually and reasonably relied on defendants' misrepresentations, failure to 22 disclose and other misconduct alleged herein, to their detriment. Had Plaintiff and the 23 class members known the true facts, they would not have paid more than $60 for sub- 24 escrow, would not have paid more than $15 for wire transfer fees, would not have paid at 25 all for messenger charges that were not incurred or could not be documented, and would 26 not have paid more than actual charge for FedEx. 27 28 30 Second Amended Complaint (Class Action) 1 2 45. First American intended that its misconduct alleged herein, including but not limited to, preparation and transmission of documentation listing false and fraudulent 3" charges, including the documents attached hereto as Exhibits 2 through 6, be acted upon 4 by plaintiff and class members. First American's intent is evidenced in, and manifested 5 by, among other things, its acts of creating and sending out the false and inaccurate 6 invoice attached (Exhs 2,3) on its own letterhead, creating and sending out the false and 7 inaccurate settlement statement (Exh. 4) on its own letterhead, and creating and sending 8 out the false and inaccurate payoff proof sheet (Exh. 5). The foregoing examples are in 9 the nature of illustrations, not limitations. 10 11 12 ::;; c:: '" U::IJ)~ ~~C;tn « C'lI "'t 13 ...J >.- ~ ~«EI 14 I 15 Q) 00'" w:o~o =,"iii C'l ZO::Ooo 0::: 10 ~ ..... WNge IJJ ~ '0 w J: f- c 16 UJ 17 18 46. Plaintiff and class members were at all times ignorant of the true state of facts, including that First American unlawfully overcharged for the services alleged herein. First American undertook the publication of its CDr-filed rates in rate summaries for the public, but did not publish the fees at issue here. First American falsely informed plaintiff and the class members that it paid for messenger and overnight delivery services which it did not pay for and/or that it paid more for these services than it actually did. First American did not disclose to plaintiff or class members that unlawful inducements were paid for title business. 19 20 21 47. Plaintiff and the class members relied on First American's misconduct 22 alleged herein. First American's false and fraudulent charges for sub-escrow, wire- 23 transfer, messenger, and overnight delivery services were communicated to plaintiff's 24 escrow agent, who paid those charges from plaintiff's funds. Plaintiff's escrow agent, 25 acting in the course and scope of the agency, was entitled to reasonably rely on the 26 charges for the services communicated by First American (or any other settlement service 27 vendor), including but not limited to the documents attached hereto as Exhibits 2 through 28 6. Plaintiff is informed and believes, and on that basis alleges, that it is the standard in 31 Second Amended Complaint (Class Action) 1 the escrow industry to accept the billing charges submitted by settlement service vendors, 2 including title insurers and title companies, without requesting receipts or researching 3 cm rate filings. 4 5 6 7 48. By their conduct, defendants have waived, forfeited, and/or are estopped from asserting the statute oflimitations and other affinnative or jurisdictional defenses to this action. 8 9 10 11 12 :;; '" II CD Q) ~ SEmI!) « W m~ -I :>._~ :a;<CE, .Q J2 ~ 13 14 - ~.g:aiC) zD::()oo 0::: L(J UJNge en !;;j: 'u UJ 0 J: I- 15 • ..- 16 UJ 17 18 19 20 21 22 23 24 25 26 27 28 32 Second Amended Complaint (Class Action) 1 FIRST CAUSE OF ACTION 2 (Breach of Contract) 3 (By all plaintiffs against all defendants) 4 5 6 49. Plaintiff realleges and incorporates by reference the allegations contained in 7 the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 50. BREACH OF WRITTEN CONTRACT: 51. There were writings evidencing and memorializing the contract. The 10 11 12 :. '" II ll) "' ~ ~ ~C;;J.O .5:2«EC";-I ~.!:!! ~ 13 14 _ooto Wj5:l=O I::JroC) ZO::OCO' 15 writings evidencing and memorializing the contract between Kirk on the one hand, and FATIC, FATCO and FAC on the other, were drafted by employees and/or agents of FATIC, FATCO, FAC or all three. These writings were: 0:: lO - ...... WNge CCI I'-- .U wV c :r: I- 16 a) The Invoice attached as Exhibit 2. 17 b) The Final Invoice attached as Exhibit 3. 18 c) The Settlement Statement attached as Exhibit 4. d) The Payoff Proof Sheet attached as Exhibit 5. W 19 20 21 22 23 24 25 Plaintiffs are infonned and believe that these writings were drafted by First American title officer Michelle Pasqua!. The evidence is in conflict as to whether she was an employee of defendant FATIC, FATCO or both. Plaintiffs allege she was an agent of both, and an agent of FAC as well, at the time she drafted these contract documents and transmitted them to plaintiffKirk's representatives. 26 27 28 52. Parties to the written contract. The written documents identifY plaintiff Patrick Kirk as a party. They also identifY defendant FATCO as a party (Exhs. 2-5). 33 Second Amended Complaint (Class Action) 1 Plaintiffs further allege that FATIC, FAC and FATCO were partners and joint venturers 2 of each other. "All partners are jointly and severally liable for all partnership 3 . obligations." Corporations Code section l6306(a). Accordingly, plaintiffs allege this 4 cause of action against all three defendant entities. Plaintiffs allege that regardless of 5 which of the partners drafted the written offer and sent it to plaintiffs agent (who 6 accepted it), each partner is liable for the breach of contract. Thus, the cause of action is 7 against all three. 8 9 10 11 12 ;;: ff.w~ ~ ~ ~ '" <:: :> ~ Cl... ....J Cll 1O 13 14 ~ 0; Cl 15 ~ 6 a; ro ~'5 - 16 ffi ] ] I ~ z~OO3' ffi UJ I f- C UJ 53. Plaintiffs further allege that Pasqual, who drafted the writings memorializing the contract, was at all times acting as the actual or ostensible agent of all three defendant entities. In pleading, "less particularity is required where the defendant may be assumed to have knowledge equal to that possessed by the plaintiff."· (Doheny Parkv. Trucklns. Exchange (2005) 132 Ca!.AppAth 1076, 1099.) It is alleged that defendants, and each of them, have more knowledge than plaintiff as to the employer of Pasqua!. 17 18 19 54. Written material terms. The writings drafted by defendants contained the following written material tenns: 20 a. "Description of charge...Sub-Escrow fee" (Final Invoice, Exh. 3); 21 b. "Description of charge...Sub-Escrow fee" (Invoice, Exh. 2); c. "Charge Description...TitlelEscrow Charges to: Sub-Escrow Fee- 22 23 First American Title Company" (Settlement Statement, Exh. 4); 24 25 d. Proof Sheet, Exh. 5); 26 27 28 "FATCOLA Wire Fees... Disbursements to FATCOLA" (Payoff e. "FATCOLA Fed Ex Charges... Disbursements to FATCOLA" (Payoff Proof Sheet, Exh. 5); 34 Second Amended Complaint (Class Action) f. "Charge Description...Special Messenger/courier fee - First American Title Company" (Settlement Statement, Exh. 4). 2 3c 4 5 6 7 8 9 10 11 55. Additional material terms incorporated into the contract by operation of law. In California, "legally prescribed rates become part of the parties' contract." (Gardner v. Basich Bros. (1955) 44 CaI.2d 191, 195.) Thus, a material term of the contract was that defendants would correctly calculate and apply the rate for wire transfer fees, and sub-escrow fees. In addition, federal statutes and regulations pertaining to RESPA are incorporated into the contract by operation of law. Therefore, an additional material term of the contract is that there would be no unearned fees, and that any markup would be disclosed. 12 :!E DO CD U:Q)~ S~a;LO « ll) m "Q" ....I >.- ~ ;a:«E, - .Q .E ~ ~-g~0) ZD::O(i5' 0:: lO ~..-- WNge co J'....,. u W I I- c 13 14 56. Defendants' breach of the contract. Defendants breached the contractual 15 obligation to adhere to the filed rates for wire transfer service and for sub-escrow, 16 incorporated by law into the agreement. Defendants further breached the contract by not 17 actually performing special messenger/courier services, for which they charged. 18 Defendants further breached the contract by charging an unearned fee and by charging a 19 nondisclosed markup for overnight delivery, by violating the federal laws and regulations 20 implementing RESPA, incorporated into the contract by operation of law, and by other 21 conduct to be proven at trial. W 22 23 57. BREACH OF IMPLIED CONTRACT, pled alternatively: 58. Nature ofimplied contract. "There is no difference between an express 24 25 26 27 28 and implied contract. ... While an implied in fact contract may be inferred from the conduct, situation or mutual relation of the parties, the very heart of this kind of 35 Second Amended Complaint (Class Action) 1 agreement is an intent to promise." (Division ofLabor Law Eriforcement v. Transpacific 2 Transportation Co. (1977) 69 Cal.App.3d 268,275; Civil Code § 1621.) 3 4 5 6 7 8 9 10 11 59. Conduct, situation and mutual relation of the parties which imply the existence of a promise. First American provided sub-escrow and wire transfer services, and ovemighted documents by FedEx, and billed plaintiffs for those services. First American also billed plaintiffs for special messenger/delivery services. These charges were all paid from plaintiffs' funds. Conduct from which the contract can be inferred includes defendants' creation and transmittal of exhibits 2 through 6. Plaintiffs' conduct from which the contract can be inferred includes his act of paying to defendants the charges they billed in connection with these services. 12 13 14 15 60. Parties to the implied contract. The parties were the same, whether the contract was written or implied. 16 17 61. Material terms ofthe implied contract. The material terms of the implied 18 contract were to perform sub-escrow, wire transfer, overnight mail, and special 19 messenger/courier services, and to charge the "legally prescribed rates" which "become 20 part of the parties' contract" under Gardner, supra, and to comply with RESPA and the 21 laws and regulations implementing RESPA, including the obligation to charge fees 22 actually incurred and paid by First American, and/or to disclose markups. 23 24 25 26 27 28 62. Defendants' breach ofthe implied contract. Defendants breached the contractual obligation to adhere to the filed rates for wire transfer service and for subescrow, incorporated by law into the agreement. Defendants further breached the contract by not actually performing special messenger/courier services, for which they charged. 36 Second Amended Complaint (Class Action) ---------------- ------~-------~-------~ I Defendants further breached the contract by charging an unearned fee and by charging a 2 nondisclosed markup for overnight delivery, by violating the federal laws and regulations 3 implementing RESPA, incorporated into the contract by operation of law, and by other 4 conduct to be proven at trial. 5 6 7 8 9 63. Plaintiffs and the class paid consideration in the fo= of fees, and have faithfully perfo=ed all obligations required to be perfo=ed by them under the tenns of the contracts, except to the extent perfo=ance may have been excused by defendants' conduct. 10 11 64. 12 :; '" '" SEOiln U::Q)~ « et:I tll "<;f" ..J >._~ :a:«E, _ 0 0 (0 w:o~o I~roCT.I zC:::0$ ~l{) 13 contract, plaintiffs and the class have been, and continue to be, damaged in an amount in 14 excess of the jurisdictional limits of this Court, including but not limited to excess fees 15 and premiums paid for, consequential damages including interest on monies plaintiffs and ~..-- WNge a:J ,....w " c0 I I- As a direct, proximate and legal result of defendants' breach(es) of the W 16 the class could and should have had, but which they did not have as a result of 17 defendants' breach(es) of contract, and other fees, expenses and costs to be proven at 18 trial. 19 20 65. Plaintiffs and the class have also sustained other economic losses as a 21 direct, proximate and legal result of defendants' conduct, in an amount to be proven at 22 trial. 23 24 25 26 27 28 37 Second Amended Complaint (Class Action) --------- ---------- ------------ - - 1 SECOND CAUSE OF ACTION 2 (Breach ofthe Implied Covenant of Good Faith and Fair Dealing) 3 (By all plaintiffs against all defendants) 4 5 6 7 66. Plaintiff realleges and incorporates by reference the allegations contained in the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 10 67. The express and implied contracts identified in this action contained an implied covenant of good faith and fair dealing, whereby defendants, and each of them, 11 agreed to perform their obligations in good faith, to deal fairly with plaintiff and the class, 12 and not to umeasonably deprive plaintiff and the class of economic benefits arising from 13 the contractual relationship. 14 15 68. 16 17 18 Defendants breached the implied covenants of good faith and fair dealing arising from the contracts by acting umeasonably, as set forth herein, including, but not limited to, the following: 19 a. practice, in contravention of the then-applicable filed rate; 20 21 b. 22 23 Charging more than $60.00 as a sub-escrow fee as a general business Charging more than $15.00 as a wire-transfer fee as a general business practice; c. 24 Charging for messenger fees, where such services were not rendered at all, were not paid in the amount charged and/or defendants have 25 no documentation that they were paid; 26 d. Charging for overnight delivery fees, in amounts greater than those 27 incurred by First American, and failing to disclose these markups; 28 38 Second Amended Complaint (Class Action) ~~ --~--------~-- --- e. 1 Providing, directly or indirectly, gifts, money, benefits, inducements, 2 kickbacks, or other consideration or things of value to real estate 3 intermediaries for referral of title insurance business; and 4 f. 5 Other unreasonable conduct alleged herein and/or to be proven at trial. 6 7 8 9 69. Defendants have engaged and continue to engage in a course of conduct to further their own economic interests and in violation of its obligations to plaintiff and the 10 class. Defendants' conduct described herein constitutes part of defendants' overall 11 scheme to maximize their profits at the expense oftheir customers to whom they owe a 12 heightened duty of good faith and fair dealing. Defendants' conduct as described herein 13 constitutes an illegal pattern and practice so pervasive as to amount to a general unfair 14 and unlawful business practice. 15 16 70. As a direct, proximate, consequential and legal result of said breaches ofthe 17 covenant of good faith and fair dealing by defendants, and each of them, plaintiff and the 18 class have been, and continue to be, damaged in an amount according to proof. 19 20 21 22 23 24 25 26 27 28 39 Second Amended Complaint (Class Action) 1 THIRD CAUSE OF ACTION 2 (Negligence) 3 (By all plaintiffs against all defendants) 4 5 6 7 71. Plaintiff realleges and incorporates by reference the allegations contained in the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 72. Duty. 10 . 11 a. 12 13 14 Defendants had a duty to act toward plaintiffs and the class as would a reasonable and prudent title company, title insurer, and agent of a title insurer, in the same or similar circumstances. 15 b. 16 Defendants had a duty imposed under California law to charge 17 plaintiffs and the class members their filed rates and not more. The source of this duty 18 lies in Insurance Code section 12414.27, "Compliance with rate schedules," which 19 provides: "...no title insurer [or] underwritten title company... shall charge for any title 20 ... service in connection with the business of title insurance, except in accordance with 21 rate filings which have become effective..." The source of this duty also lies in 10 Cal. 22 Code Regs. § 2556.1, which provides that "no title insurer, underwritten title company, or 23 controlled escrow company shall charge for any title policy or services ... except in 24 accordance with rate filings which have become effective..." First American is bound 25 by its own party admission as to the existence of this duty: 26 Q. First American is required to charge the filed rates for title insurance products and services and escrow services, correct? A. Yes. 27 28 40 Second Amended Complaint (Class Action) (Clifford Morgan Depo., 338:16-19.) 2 3 The Court of Appeal held: "there must be inflexibility in the enforcement of the published 4 rate against all and every suggestion for relaxation. ... The rate when published 5 becomes established by law. It can be varied only by law, and not by act of the parties." 6 (Transmix CO/po v. Southern Pacific Company (1960) 187 Cal.App.2d 257,265.) 7 8 9 10 11 12 ::;; '"s:::J ....'" 13 u:::: Q,)~ t.n «~~"<:t ::2:«E, 14 I ZO::O$ ;:leo'" 15 co !¢ '0 16 ....J >.- ~ W~~~ ffi "' I I- ~ ge c "' 17 18 19 20 c. Defendants had a duty, as a rate filing entity, not to interpret an ambiguous rate to give itself - versus the customer - the higher price. To the extent that First American's rates are susceptible to multiple interpretations, or are otherwise unclear, or contain conflicting rate provisions that could be separately applied to plaintiffs transaction to yield different premiums, Transmix, supra, required First American "not to insist on the interpretation which gives the higher rate." "If interpreted in one way" the filing "will produce a higher, in another a lower, rate" First American was required to give the benefit of the ambiguity to the plaintiffs. "In a situation of that kind," the customer "who has to pay the freight may call the tune." (Id. at 268.) First American breached this duty by giving itself the benefit of all ambiguities in its calculations of plaintiffs charges, and those of the class. Had First American given plaintiffs the benefit of any and all ambiguities, plaintiffs' premiums would have been lower. 21 22 d. Defendants also had a duty under California and Federal law 23 (including California Financial Code section 50505 and 12 U.S.c. section 2607(b)) to not 24 markup fees for settlement services such as an overnight delivery fee. (McKell v. 25 Washington Mutual (2006) 142 Cal.AppAth 1457.) 26 27 28 41 Second Amended Complaint (Class Action) e. I Defendants also had a duty under California and Federal law 2 (including California Insurance Code section 12404, California Penal Code section 64104, 3 and 12 U.S.C. sections 2607(a) and 2608) to not provide unlawful inducements for the 4 referral of title business. For example, Insurance Code section 12404(a) provides: "It is 5 unlawful for any title insurer ... to pay, directly or indirectly ... any consideration to any 6 person as an inducement for the placement or referral of title insurance." Penal Code 7 section 64104 provides that an "employee of a title insurer" who pays "directly or 8 indirectly, a commission, compensation, or other consideration ... as an inducement for 9 the placement or referral of title business, is guilty of commercial bribery" - punishable 10 by imprisomnent. And, Section 8(a) ofRESPA provides: "No person shall give ... any 11 ... thing of value pursuant to ... any understanding that business incident to ... real 12 estate settlement services involving a federally related mortgage loan shall be referred ... '"~ 13 any persons who violate ... this section shall be ... liable to the ... persons charged for m m'" 14 the settlement service." (12 U.S.C. section 2607(a).) RESPA further provides: "No seller ZO::::O(Q' 15 of property that will be purchased with the assistance of a federally related mortgage loan ro .......w '" c0 16 shall require directly or indirectly ... that title insurance covering the property be 17 purchased by the buyer from any particular title company." (12 U.S.C. section 2608.) :;; '" u::: 4) $:~c;Ln j :>.- ~ ~«EI _ 0 0 {D w:c~o I::JroC'l 0::::10 -.,UJNg~ I I- W 18 19 20 21 73. Breach of duty. Defendants breached those duties, and failed to act reasonably and prudently, by engaging in the conduct alleged in this complaint, including but not limited to the following: 22 23 a. defendants' filed rates; 24 25 b. 28 Interpreting ambiguous rates in defendants' own favor instead of in favor of defendants' customers; 26 27 Charging for sub-escrow and wire transfer fees in excess of c. Adding undisclosed, unearned markups to overnight delivery fees and messenger fees; 42 Second Amended Complaint (Class Action) d. 1 Invoicing and charging consumers for messenger fees where such 2 services were not provided, and/or where there is no documentation 3 that such services were provided or of the cost of same; 4 e. 5 Such other acts constituting breaches of duty to act reasonably and prudently as may be proven at trial. 6 7 8 9 10 74. Causation and Damages. Defendants' breaches of the duties alleged above directly and legally caused plaintiffs and the class to be damaged in an amount according to proof. 11 12 75. The duties stated herein are duties imposed by law, by contract, by the 13 special relationship between insurers and their customers, and!or is a duty that has been 14 voluntarily assumed by First American. 15 16 17 18 19 20 21 22 76. First American undertook to provide sub-escrow, wire-transfer, messenger and overnight delivery services for plaintiffs transaction. By undertaking to provide these services, "an affinnative duty arose to avoid hann..." (Christensen v. Superior Court (1992) 54 Ca1.3d 868, 888.) Stated another way, First American owed plaintiff a duty to "use reasonable care, diligence, and judgment" in providing and charging for the title services at issue herein. (Desai v. Farmers Insurance Exchange (1996) 47 Cal.AppAth 1110, 1119.) 23 24 25 77. First American prepared the invoice, settlement statement, and payoff proof 26 sheet (attached hereto as Exhs. 2-5), and other documents, which communicated false and 27 fraudulent charges for sub-escrow, wire-transfer, messenger, and overnight delivery fees. 28 First American transmitted documents to plaintiff and the class members' agents and 43 Second Amended Complaint (Class Action) 1 fiduciaries for payment of these unlawful charges. Because defendants undertook to 2 create and transmit documents stating the amount to be charged for specific services, 3 including sub-escrow, wire-transfer, messenger and overnight delivery services, 4 defendants owed plaintiff and members of the class a duty to accurately state those 5 charges. (See Free v. Republiclnsurance Co. (1992) 8 Cal.App.4th 1726, 1729 6 (approving allegation that insurance company "defendants were under a duty to provide 7 plaintiff with accurate infonnation").) 8 9 10 11 12 :;; '" <0 U:QJ~ s::::l . . . . 13 LO j~O>'" ~m"' :> .- C\l ::2:<CE, ijj:§g~ J:::ICiiO) ZO::Oco 14 15 ffi~g~e [Q l'--'ill '" u ~ I ill I- 16 17 18 78. First American owed plaintiff and members of the class a duty not to suggest a fact which is not true, where First American knows it is not true. (Civil Code § 1572(1).) First American also owed plaintiff and members of the class a duty not to make a positive assertion in a manner not warranted by First American's information. (Civil Code § 1572(2).) First American also owed plaintiff and members of the class a duty not to make or disseminate any "statement containing any assertion, representation or statement with respect to the business of insurance or with respect to any person in the conduct of his or her insurance business, which is untrue, deceptive, or misleading, and which is known, or which by exercise of reasonable care should be known, to be untrue, deceptive or misleading." (Ins. Code § 790.03(b).) 19 20 21 79. Plaintiff is informed and believes, and on that basis alleges, that it is the 22 standard in the title insurance industry to apply and charge the correct, CDI-filed price for 23 title services, and to charge no more than those CDr-filed and approved charges. Plaintiff 24 is informed and believes that it is the standard in the title insurance industry to charge 25 only the amount actually paid for overnight delivery and messenger services in 26 connection with a title transaction, and to maintain documentation of such. Defendants 27 owed plaintiff and members of the class a duty to act consistently with this industry 28 standard. 44 Second Amended COIllplaint (Class Action) I 2 80. Plaintiff Kirk, as the seller of a home who paid First American for title insurance and other services, was a customer of First American, and First American 3, admits, through its officers and executives, that this is true: 4 Q. 5 are your clients and customers, too, right? The people paying for the policy. 6 7 [T]he homeowners who are buying and selling homes, those A. Absolutely. (Senior Vice President of Sales Rusty Erb Depo., 29:2-5.) 8 9 10 '" '"~ Sgo;LO Q) <C Q) (lI '<t --l >._~ ::;:<CE, o w:o=o 0 of the class a duty greater than the ordinary duty imposed on a property and casualty 12 insurer in an ordinary insurance sales transaction. Plaintiff is informed and believes, and 13 thereon alleges, that this business decision was the result of the understanding on the part 14 of some of First American's executives of the unique nature of the title insurance 15 business. This understanding was summarized in writing by Mr. Clifford Morgan, 16 defendant First American Title Insurance Company's Senior Vice President for 17 Underwriting and Product Development, and its person most qualified to testify regarding 18 First American's '" I:::::IrnO'l zOCO$ 0::: I/) ....... WNge D:l ~ "0 UJ c I f- First American has undertaken and assumed towards plaintiff and members 11 :;; u:::: 81. UJ cm filings, as follows: Many of our customers don't understand title insurance ... Likewise, they don't understand the real estate settlement process and how it relates to title insurance. Most homeowners will only go through the settlement process a few times in their lifetime. 19 20 21 22 23 24 25 26 27 28 82. Plaintiff is infonned and believes, and thereon alleges, that the above written summary by Senior Vice President Morgan, in addition to reflecting the understanding of First American (through its officers and executives), reflects the standard in the title insurance industry, which is to undertake and assume a duty greater than the ordinary duty imposed on a property and casualty insurer in an ordinary insurance sales transaction. 45 Second Amended Complaint (Class Action) 1 83. Defendants admit they have superior lmowledge regarding the title 2 insurance industry, and the title services at issue in this case, than plaintiff or members of 3 the class. Because of this disparity in knowledge, defendants have a duty to apply the 4 correct, CDr-filed charges for title services. Moreover, this disparity in knowledge 5 creates a duty by defendants to charge the amount actually expended on messenger and 6 overnight delivery fees, and not charge more than was paid. (Westrick v. State Farm Ins. 7 (1982) 137 Ca1.App.3d 685, 691-692.) 8 9 10 11 12 :;; 0: '" u:w~ 13 ~E;;l0 c(QJ«lV -J :>.-~ :2«E, Uj~g~ I:I"iUC» ZO:::Oco 0::: 1.Il -..- 14 84. Senior Vice President Clifford Morgan, as an officer and executive of First American, gave sworn testimony regarding First American's business policy and practice to take responsibility from the customer to make title related decisions to meet the customer's needs. Thus, through the decisions of its officers, First American has undertaken and assumed a greater than the ordinary duty imposed on a property and casualty insurer in an ordinary insurance sales transaction. 15 WNOco (D~'B- w I I- C w 16 17 85. Defendants breached their duties, and failed to act reasonably and 18 prudently, by engaging in the conduct alleged in this complaint, including but not limited 19 to the following: 20 a. 21 22 practice, in contravention of the then-applicable filed rate; b. 23 24 Charging more than $60.00 as a sub-escrow fee as a general business Charging more than $15.00 as a wire-transfer fee as a general business practice, in contravention ofthe filed rate; c. 25 Charging for messenger fees, where such services were not rendered at all, were not paid in the amount charged and/or defendants have 26 no documentation that they were paid; 27 28 d. Charging for overnight delivery fees, in amounts greater than those 46 Second Amended Complaint (Class Action) incurred by First American, and failing to disclose these markups; I 2 e. Providing, directly or indirectly, gifts, money, benefits, inducements, 3 kickbacks, or other consideration or things of value to real estate 4 intermediaries for referral of title insurance business; and 5 f. 6 Other unreasonable conduct aIleged herein and/or to be proven at trial. 7 8 9 86. Defendants' breach of their duty to act reasonably and prudently 10 proximately, directly and legaIly caused plaintiff and the class to be damaged in an 11 amount according to proof. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 47 Second Amended Complaint (Class Action) 1 FOURTH CAUSE OF ACTION 2 (Fraud and Deceit) 3 (By all plaintiffs against all defendants) 4 5 6 7 87. Plaintiffrealleges and incorporates by reference the allegations contained in the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 10 11 88. Defendants engaged in fraudulent conduct by misrepresenting, omitting, concealing and/or failing to disclose material matters relating to plaintiff and class members' real estate transactions. 12 ::iE c:: <D U:lI.l~ 13 .::i;2<CEC)l ~.!!! ~ 14 I:::I'iii Ol ZD::CJlXi' 15 ~~a;lO w~g~ 0:::: ~ LO .... WNge co tt °u w c I f- 16 W 17 18 19 89. First American's title officer who handled plaintiff s transaction, and who communicated with the real estate intennediaries involved in plaintiffs transaction regarding prices and fees for title insurance and title services, was Michelle Pascual. First American's title representative who obtained plaintiffs transaction for First American, and who also communicated with the real estate intermediaries involved in plaintiffs transaction, was Hugo Silva. 20 21 90. At the time ofthe transactions at issue, defendants fraudulently represented 22 to plaintiff and the class that the sub-escrow fee First American was lawfully entitled to 23 charge was over $60.00. This was a false representation, as First American's filings with 24 the cm provide for a $60.00 sub-escrow fee. 25 26 91. At the time of the transactions at issue, defendants fraudulently represented 27 to plaintiff and the class that the wire-transfer fee First American was lawfully entitled to 28 48 Second Amended Complaint (Class Action) 1 charge was over $15.00. This was a false representation, as First American's filings with 2 the cm provide for a $15.00 wire-transfer fee. 3 4 5 6 7 92. At the time of the transactions at issue, defendants fraudulently represented to plaintiff and the class that they incurred messenger and overnight delivery fees in the amount charged to plaintiff and the class. These representations were false, and First American has no documentation evidencing payment of such fees. 8 9 10 93. Defendants communicated their deceptive, false and fraudulent 11 representations and omissions regarding the charges for sub-escrow, wire-transfer, 12 messenger and overnight delivery services to plaintiff and his representatives and 13 fiduciaries, and to the class and its representatives and fiduciaries, through closing 14 documents including, but not limited to, the documents attached hereto as Exhibits 2 15 through 6. 16 17 94. Defendants intended for plaintiff and class members to rely on their false 18 and fraudulent representations, concealments and omissions. Plaintiff and the class 19 actually and reasonably relied on the above representations, concealments and omissions 20 by, among other things, purchasing title insurance and title services from defendants, and 21 by overpaying for title insurance and title services. 22 23 24 25 26 95. As a result of defendants' fraudulent conduct, as alleged herein, plaintiff and members of the class were proximately, directly and legally damaged, in an amount according to proof. 27 28 49 Second Amended Complaint (Class Action) 1 2 96. Defendants' conduct and actions alleged herein were despicable, and were done maliciously, oppressively and fraudulently, with the intent to wrongfully deprive 3 plaintiff and class members of monies, and to cause them injury, and with a willful and 4 conscious disregard of plaintiff and class members' rights. The officers, directors and 5 managing agents of defendants were personally involved in the decision-making process 6 with respect to the misconduct alleged herein and to be proven at trial. . 7 8 97. 9 10 11 12 :;; !:f u.. ~ ~ ... 13 EmU') «CLlI'll'<t ~ ~'E~ 00<0 14 I;:J"{UO'l 15 ~ LU:C:!=O Z~()$' ffi ~ :r: I- defendants, and officers, directors and/or managing agents of defendants authorized c and/or ratified each and every act on which plaintiffs allegations of punitive damages herein are based. On that basis, pursuant to Civil Code section 3294, plaintiffs are entitled to an award of exemplary and punitive damages in an amount adeiJ]uate to make an example of, and to punish and deter, defendants, and each of them. cia; rn~·BUJ The conduct alleged herein was engaged in by representatives of c 16 UJ 17 18 19 20 21 22 23 24 25 26 27 28 50 Second Amended Complaint (Class Action) 1 FIFTH CAUSE OF ACTION 2 (Unjust EnrichmentlRestitntion) 3, (By all plaintiffs against all defendants) 4 5 6 98. Plaintiff realleges and incorporates by reference the allegations contained in 7 the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 99. Defendants benefitted from and have been unjustly emiched at the expense 10 and to the detriment of plaintiff and members of the class by wrongfully collecting money 11 to which defendants, in equity, are not entitled, as alleged herein. Defendants have 12 13 unjustly retained and failed to refund to plaintiff and members of the class the amounts wrongfully collected from them and, under the circumstances, have been unjustly 14 emiched. 15 16 17 18 19 100. Plaintiff and members ofthe class are entitled to recover from defendants all amounts wrongfully collected and improperly retained by defendants, plus interest thereon. 20 21 101. As a direct and proximate result of defendants' unjust enrichment, plaintiff 22 and members of the class have suffered injury and seek damages in the amount necessary 23 to restore them to the positions they would be in had defendants not been unjustly 24 enriched. 25 26 27 28 51 Second Amended Complaint (Class Action) -~---"--- " 0 I SIXTH CAUSE OF ACTION 2 (Unfair Competition Laws - Business & Professions Code §§17200, 17500 et. seq.) 3 (By all plaintiffs against all defendants) 4 5 6 102. Plaintiff realleges and incorporates by reference the allegations contained in 7 the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 competition, including any unlawful, unfair or fraudulent business act or practice, and 11 unfair, deceptive, untrue or misleading advertising, and any other act prohibited by 12 Business & Professions Code sections 17500, et. seq. ~ ~ u. • " 13 ...J :;..- ~ 14 I::::l(ijO) 15 :!<CE tb jjj~~O zC::OEO 0:: LO . . . WC\lg~ OJ. ill I I- !¢ Ti C ill Business & Professions Code sections 17200, et. seq., prohibit any unfair 10 ::;; SE(iiLO « III ro '<t 103. 16 17 18 19 20 21 22 23 24 25 26 27 28 104. Business & Professions Code section 17500 provides that it is unlawful for any person, firm, corporation, or association, or any employee thereof to intentionally directly or indirectly perform services, professional or otherwise, or to induce the public to enter into any obligation relating thereto, to make or disseminate in any manner any statement which is untrue or misleading, or which by the exercise of reasonable care should be known to be untrue or misleading. Insurance Code section 790.03(b) prohibits untrue, deceptive and misleading statements by insurance companies and their representatives. Insurance Code section 12404, et seq. and the CDI title regulations prohibit regulated entities such as defendants from paying inducements for referral of business. Insurance Code sections 12405, 12405.7 and 12406 and the CDI title regulations prohibit regulated entities such as defendants from paying rebates and certain commissions. The Real Estate Settlement Practices Act section 2607 prohibits direct or indirect consideration for the referral of business by entities such as defendants in transactions involving federally insured mortgages. 52 Second Amended Complaint (Class Action) 1 105. Plaintiff is informed and believes, and on that basis alleges, that after 2 plaintiffs transaction was completed, First American altered, manipulated, and/or 3 fabricated documents relating to plaintiffs transaction. Plaintiff is informed and 4 believes, and on that basis alleges, that such conduct constitutes an unfair, unlawful, and 5 fraudulent business practice. 6 7 8 9 10 106. The conduct of defendants, as set forth in the allegations in this complaint, including but not limited to overcharging plaintiff for title insurance and services, and violating the above-referenced statutes, constitute unfair, unlawful, and fraudulent business practices. 11 12 13 107. Plaintiff is informed and believes and thereon alleges that First American 14 has engaged in the business practices alleged throughout this complaint, including but not 15 limited to violations ofthe Insurance Code sections 790.03(b) and 12404 through 12406, 16 the cm title insurance regulations, and Section 2607 of the Real Estate Settlement 17 Procedures Act. 18 19 108. Plaintiff is infonned and believes and on that basis alleges that the unfair, 20 unlawful, and fraudulent practices alleged throughout this complaint are continuing in 21 nature and are widespread practices engaged in by defendants. 22 23 24 25 26 27 109. On behalf ofthe general public, plaintiff and members ofthe class request that this Court issue a preliminary and permanent injunction against defendants, and each ofthem, to enjoin them from continuing to engage in the unfair, unlawful and fraudulent conduct alleged herein. 28 53 Second Amended Complaint (Class Action) I 1 110. On behalf of the general public, plaintiff and members of the class request 2 that this Court order that defendants be required to disgorge the profits they have 3 wrongfully obtained through the use of these practices, and that an injunction issue to 4 correct the wrongful business practices alleged in this complaint. 5 6 7 8 9 10 11 12 :iE Q;; ~ u.. ~ ... $: ~0i1O « ttl '<t --J>'-~ Q) :2«E, 00<0 w:c~o I::::I'iOO) ZO::O$ c:: 1.0 R,,WNge ro !;t '0 w c I I- 13 14 15 16 W 17 18 19 20 21 22 23 24 25 26 27 28 54 Second Amended Complaint (Class Action) 1 SEVENTH CAUSE OF ACTION 2 (Negligent misrepresentation) 3,. (By all plaintiffs against all defendants) 4 5 6 7 Ill. Plaintiff realleges and incorporates by reference the allegations contained in the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 112. 10 Settlement Statement and Payoff Proof Sheet (attached as Exhs. 2-5), material matters 11 relating to the services rendered by defendants, as set forth above, including that: 12 a. The lawful charge for the sub-escrow fee was more tQ.an $60.00. b. The lawful charge for wire transfer fees was more than $15.00. 15 c. Defendants had rendered messenger fees, when they had not. 16 d. That the actual charge for overnight delivery fees was $15.00, when :; '" '" U:::Q)~ ~~o;lO c(Q)m V .....J >.- ~ :;E«E. 13 14 -.Q.g~ ~-§~C'l zO:::OCO' 0::::: LO ..... UJNge OJ UJ r fo- !¢ Defendants negligently misrepresented, in the Invoice, Final Invoice, '0 c UJ 17 in fact it was about half that, when in fact nearly half the charge was 18 a non-disclosed markup. 19 e Other misrepresentations to be proven at trial. 20 21 22 23 24 113. Defendants made the representations and assertions set forth herein in a manner not warranted by the information defendants had. Additionally, defendants had no reasonable grounds for believing that its misrepresentations were true. 25 26 27 114. Defendants intended for plaintiff and the class to act in reliance on their misrepresentations. Plaintiff did actually and justifiably rely on the misrepresentations. 28 55 Second Amended Complaint (Class Action) 1 115. As a direct and proximate result of defendants' negligent 2 misrepresentations, plaintiff and members of the class were proximately, directly and 3 legally damaged, in an amount according to proof. 4 5 6 7 8 9 10 11 12 ::;; 0:: u::: "' Q) ~ 13 $:~o;l,() «a>(lI'o::t --J>._~ ~«E, _ 0 0 to UJ:.o~O I::ICiiC) ZO:::Uoo C! If) ~ ..... OJ .,. ......-u W c WNge I I- 14 15 16 W 17 18 19 20 21 22 23 24 25 26 27 28 56 Second Amended Complaint (Class Action) 1 EIGHTH CAUSE OF ACTION 2 (Consumer Legal Remedies Act) 3 (By all plaintiffs against all defendants) 4 5 116. 6 Plaintiff realleges and incorporates by reference the allegations contained in 7 the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 '" <D «Q)rn'<t --I~'E~ ;;00(0 UJ:C~O I::::ItiiO) ze:r.oco 0:::: l.t) competition and/or unfair or deceptive acts or practices undertaken by defendants in a 11 transaction intended to result or which results in the sale or lease of goods or services to 12 consumers within the meaning of the California Legal Remedies Act. (Civil Code §§ 13 1750 et seq.) J: I- 14 15 ~ ..- UJNge ro ~ w '5 ~ Defendants' conduct alleged herein constitute unfair methods of 10 :2 U::ll>~ ~~lil.O 117. 118. 16 W 17 18 The sub-escrow service, the wire transfer service, the special messenger service, and the overnight delivery/courier service, are services within the meaning of the CLRA. 19 20 119. Defendants' conduct includes the following unfair or deceptive acts or 21 practices that have been intentionally, knowingly, and unlawfully perpetrated upon 22 plaintiff and members of the class by defendants: 23 24 a. In violation of Civil Code section 1770(a)(l4), defendants 25 represented that the transaction conferred or involved rights, remedies or obligations 26 which it does not have or involve, or which are prohibited by law, such as charging more 27 28 57 Second Amended Complaint (Class Action) 1 than $60.00 as a sub-escrow fee as a general business practice, in contravention ofther 2 then-applicable filed rate; 3 4 b. 5 First American represented that it had the right to charge a sub- escrow fee in an amount greater than $60.00, had the right to charge a wire transfer fee 6 greater than $15.00, had the right to charge a messenger fee where such services were not 7 rendered at all, and had the right to charge for overnight delivery fees, in amounts greater 8 than those incurred by First American, and had the right not to disclose these markups; 9 10 c. 11 12 an unconscionable provision in the contract, namely the obligation to pay sub-escrow fees 13 in an amount greater than $60.00, the obligation to pay wire transfer fees greater than 14 $15.00, the obligation to pay a messenger fee where such services were not rendered at 15 all, and the obligation to pay for overnight delivery fees, in amounts greater than those 16 incurred by First American, and where the markups were not disclosed, when, in fact, the 17 implied terms of the contract precluded First American from imposing those charges, and 18 California law and RESPA prohibit those charges; and :; Q; '" LLll.l~ :;:~~'" '< ijiCJl.q --!>.~~ ~<EI w~g~ I ::J(;jCJl ZC:::O$' 0::: ll) ~.,... WNge co l"-'..,. 0 UJ I I- c In violation of Civil Code section l770(a)(19), defendants inserted UJ 19 20 d. In violation of Civil Code sections l770(a)(2), (a)(3), (a)(5), (a)(7), 21 and (a)(9), defendants misrepresented, such as in exhibits 2 through 6, that the services 22 provided by defendants were free of any referral by inducements, and impliedly 23 represented that the fees charged for the sub-escrow and wire transfer had their source in 24 the filed rates, and that the services had the characteristic of having the amount charged 25 for the services reflected in the filed rates and in such amounts, and that the sub-escrow 26 and wire transfer service was of the particular, standard, quality or grade of being a 27 28 service that had a filed rate. 58 Second Amended Complaint (Class Action) - --- - - - - - - - --------------- -- --------- - - - - - - - - --------------------- --- - ---- 1 2 120. As a result of the use or employment by defendants of the above-alleged methods, acts, andlor practices, plaintiff and the class suffered damages within the 3 .meaning of Civil Code section 1780(a), entitling them to, inter alia, restitution, injunctive 4 relief, attorneys' fees and costs. Plaintiff and the class further intend to seek 5 compensatory damages, and, in light of defendants wilful and conscious disregard for the 6 rights of plaintiff and the class, and in light of defendants' intentional and fraudulent 7 concealment of material facts, plaintiff and the class also intend to seek an award of 8 punitive damages. 9 10 11 12 :;; "' II: s: <t:: 13 ~ (l) Q) ::::l ..... 1.t) [i ~-.:t :2:<E, 14 zo:::::c.>li) 15 ...J >.- ~ - .2.E ~ ~.g~0) rr. 10 lD ... 0 ~ ..... UJNge 1"-'w I I- c W 16 17 18 19 20 21 22 23 24 25 26 27 28 - _ •. _ - - - - - - - 59 Second Amended Complaint (Class Action) 1 NINTH CAUSE OF ACTION 2 (Constructive Fraud) 3" (By all plaintiffs against all defendants) 4 5 6 7 121. Plaintiff realleges and incorporates by reference the allegations contained in the preceding paragraphs of this complaint, as though fully set forth herein. 8 9 122. As a matter of business practice, defendants, through the actions and 10 . decisions of their officers and executives, voluntarily assumed a heightened ,duty to their 11 customers, including to plaintiff and the class. First American, through its officers and 12 executives, at all times knew, and at all times admitted, that there was an imbalance of 13 information between First American, as title insurer and escrow, on the one hand, and its 14 customers, including plaintiff and the class, on the other hand. Accordingly, First 15 American invited its customers to place their trust and confidence in First American. A 16 First American Senior Vice President and person most knowledgeable explained as 17 follows: 18 Many of our customers don't understand title insurance... Likewise, they don't understand the real estate settlement process and how it relates to title insurance. Most homeowners will only go through the settlement process a few times in their lifetime. 19 20 21 (Clifford Morgan, New Homeowner's And Expanded Coverage Policies, Title News, Volume 8, Number 1.) 22 23 24 123. First American compensates its employees extremely highly, in part in 25 26 27 28 recognition of the serious and significant duties and responsibilities assumed by First American in regard to their customers, and in recognition of the high duty of trust and confidence placed in First American by their customers. Thus, one title officer 60 Second Amended Complaint (Class Action) 1 compensated approximately $350,000.00 per year over the past four and one half years, 2 testified under oath: 3 Q. 4 5 6 And you understand yourself, in earning that $1.5 million, you have a responsibility to accurately give guidance and information pertaining to title insurance questions to other real estate professionals who in tum pass that information on to customers...? 7 A. Yes. 8 Q. And you take that duty seriously, correct? 9 A. Yes. 10 (First American PMQ and Title Officer Michelle Pascual Depo., 11 110:2-14.) 12 :;; ~ ~ u.. " ... 13 88. A Senior Vice President of First American testified: 14 Q. Is it true then that a First American title representative needs to have a good understanding of the product line? 16 A. Yes. 17 Q. And the First American title representative needs to sell the product that will best meet the customer's needs, correct? A. Yes. Q. And when you are talking about meeting the customer's needs, you are talking about the home buyers and home sellers who pay for the product, right? A. Correct. ~Eo;lD «ll>n:l V ..J>._~ ::;a:<tE, 00"' ill:.o~O I::IrnC'l zo:::oa;- c:::: 1.0 ~ m~ w '0 WNge I I- c 15 .... W 18 19 20 21 22 * * * 23 24 Q. And the First American title representative should be able to explain features and benefits that meet the customer's needs, correct? A. Yes. 25 26 27 28 (First American Senior Vice President of Sales Rusty Erb, 217:18218:9,218:21-24.) 61 Second Amended Complaint (Class Action) 1 124. Defendants breached the heightened legal and equitable duty they had 2 voluntarily assumed, and violated the trust and confidence reposed by plaintiffs, by failing 3 to disclose, concealing and misrepresenting numerous matters including, but not limited 4 to, the fact that: 5 a. 6 There was no CDI filing authorizing the $100.00 charge for subescrow and the $25 charge for wire transfer, and no lawful bases for 7 these charges; 8 b. 9 No special messenger had been used, and/or there was no documentation for such a service having been rendered; 10 c. 11 The overnight courier charge included a markup of nearly 100 percent. 12 :;; U::l1l~ "' '" 13 « 14 $:~mtn Q.l ctI ~ -' >'-N ::2<CE, d. First American provided inducements to real estate intermediaries for the referral of title business; 00'" jjj:c~O I::JrnO) ZO::Oii) 0:::: lCJ ~ !.¢ "0 c UJNge OJ w I .... 15 e. ..... Other misconduct to be proven at trial. 16 W 17 18 19 125. This conduct occurred in the context of a special relationship between the plaintiff class and defendants and constitutes a constructive fraud. 20 21 126. As a result of defendants' breach of duties and misuse of the trust and 22 confidence placed in defendants by plaintiff and class members, defendants gained an 23 advantage including, but not limited to, a financial advantage by overcharging for title 24 insurance related services. 25 26 27 127. Plaintiffs, including the plaintiff class, are presumed to have relied on defendants' misrepresentations, concealment, and omissions, and, in fact, did so rely. As 28 62 Second Amended Complaint (Class Action) I a direct and proximate result of defendants' misconduct, plaintiffs, including the plaintiff 2 class, have incurred substantial damages. 3 4 5 6 7 8 9 128. Defendants' conduct and actions alleged herein were despicable, and were done maliciously, oppressively and fraudulently, with the intent to wrongfully deprive plaintiff and class members of monies, and to cause them injury, and with a willful and conscious disregard of plaintiff and class members' rights. The officers, directors and managing agents of defendants were personally involved in the decision-making process with respect to the misconduct alleged herein and to be proven at trial. 10 11 12 :2 129. The conduct alleged herein was engaged in by representatives of 13 defendants, and officers, directors and/or managing agents of defendants authorized ..J >.- ~ ~«El 14 and/or ratified each and every act on which plaintiffs' allegations of punitive damages I::JCOO) IS herein are based. On that basis, pursuant to Civil Code section 3294, plaintiffs are 16 entitled to an award of exemplary and punitive damages in an amount adequate to make 17 an example of, and to punish and deter, defendants, and each of them. ~ g:; IJ.. ~ ... LO SEm « III tU.q00'" w:c~o zo::oa;- 0:: 1.0 • ..- wNge OJ ~"[) w <= I I- W 18 19 130. Plaintiffs are informed and believe, and thereon allege, that all three 20 defendants are liable for the fraud because of the theories and facts alleged in the section 21 above pertaining to "Relationship Among the Defendant Entities." For example, all three 22 defendants are partners and joint venturers of each other and, alternatively, alter egos of 23 each other. As a matter oflaw, "All partners are jointly and severally liable for all 24 partnership obligations." Corporations Code section 16306(a). Thus, this cause of action 25 is against all three. 26 27 28 63 Second Amended Complaint (Class Action) PRAYER FOR RELIEF 1 2 3. WHEREFORE, plaintiff and members of the class pray for judgment as follows: 4 1. For general, special and consequential damages according to proof; 6 2. For punitive and exemplary damages; 7 3. For equitable entitlement to attorney's fees and costs from the common 5 fund', 8 9 4. 10 11 12 ::; '"$:Eml!) '"~ II: ill « Q) 1lI-.;t -I >.- ~ ~«EI _ 0 0 (0 w:.o~O I:JroC'l zll::Oco 0::: UJNge l() co w I I- 13 For attorney's fees and costs pursuant to Code of Civil Procedure section 1021.5; 5. For a preliminary and permanent injunction prohibiting defendants from engaging in the unlawful conduct alleged herein including, but not limited to, the following injunctive relief: 14 15 a. - .... ~ "i3 0 W the public a schedule of fees which accurately summarizes the 16 amount First American is allowed to charge for title policies and title 17 services, pursuant to its filings with the CDI; 18 19 b. c. 22 23 An injunction prohibiting First American from charging more than $60.00 as a sub-escrow fee; 20 21 An injunction requiring defendants to publish and make available to An injunction prohibiting First American from charging more than $15.00 as a wire-transfer fee; d. An injunction prohibiting First American, in connection with a 24 transaction involving a federally related mortgage loan, from 25 charging for messenger service fees where First American has no 26 independent documentation that a messenger service fee was actually 27 incurred, or where the amount charged is greater than the amount 28 incurred by First American; and 64 Second Amended Complaint (Class Action) e. 1 An injunction prohibiting First American, in connection with a 2 transaction involving a federally related mortgage loan, from 3 charging for overnight delivery fees where First American has no 4 independent documentation that an overnight delivery fee was 5 actually incurred, or where the amount charged is greater than the 6 amount incurred by First American. 7 6. For any and all other relief available under Business and Professions Code 8 sections 17200 and 17500, et. seq., including but not limited to 9 disgorgement of profits received through defendants' unfair, unlawful 10 11 and/or fraudulent business practices; 7. For pre-judgment interest on the sums owing under the contract; and 8. For such other and further relief as the Court deems just and proper. 12 13 14 15 THE BERNHEIM LAW FIRM DATED: November 17,2008 16 17 . ~e Bernheim, Esq. Attorneys for plaintiff Patrick Kirk, on behalf of himself and all others similarly situated 18 19 20 21 22 23 24 25 26 27 28 65 Second Amended Complaint (Class Action) DEMAND FOR JURY TRIAL I 2 3 4 Plaintiff, on behalf of himself and all others similarly situated, hereby demands trial by jury in this action. 5 6 7 THE BERNHEIM LAW FIRM DATED: November 17,2008 ~' 8 - ~~ '''\. B :/?),1"(i<-V'.£~M~ 1/ Bernie Bertili~irn, Esq. / 9 10 / Attorneys for plaintiff Patrick Kirk, on behalf of himself and all others similarly situated . 11 12 :;; '" '" U::Q)~ $:~a;l!'l «CU rn V ....J >.~ ::2«E, _ Q 0 (0 w:o~o I::ImC'l zC::Uco 0:::: LO co w ~ ---~-- 14 IS ...... wC\lge I f- 13 °u c 16 W 17 18 19 20 21 22 23 24 25 26 27 28 66 Second Amended Complaint (Class Action) -- -- - - - ----------------- " " Exhibit 1 ,- '7co77 <J/',..,..[cJo-0 14-cls(J;'\J C/K-r~D First American TItle Insurance Company NATIONAL HOMEBUILDER SERViCES First American Title Insurance Company Title and Escrow Services Proposal for New Urban West, Inc. 1733 Ocean Ave., Suite 350 Santa Monica, CA 90401 Presented to Erik Pfahler Michael Warren June 27, 2006 520 N. Central Ave., 5 th Floor Glendale, CA 91203 Ph: (818) 242-5800 Fax: (818) 246-8461 NUWI001 - - - - - - - - - - ._-_._ . ._ - - - - - _ . Table of Contents 1. First American Title 2. Our Benefits to you ;> Land Acquisition Assistance ;> Local Underwriting >- Professional Escrow Staff 3. Technology >- Eagle Pro ;> Fastweb 4. Local Statistics 5. Pricing Component 6. Conclusion Appendix A Builder Services Staff Appendix B Partial Client List 2 NUWI002 .,: , '~" .JiJ" "" ~., ~ 4i;:::~~~.-. ~ift. ,'J,!r.l . ,}ai , I' _I .... " . ~ • J. <-!., " ... 'i'"'m ., 1·1 'lINt"'. '. - til 1 Our Company ""'~ I ....if! II - - -7p r ,fr.,;fl. : , ;; ; : ;! :". J '! With over 100 years of experience, First American Title Company is uniqueiy quaiified to handle every phase of land acquisition, deveiopment and sales. Our skilled team of professionals will assist you through each step - from property anaiysis through land acquisilion and the final sales program. First American Title Company is a worldwide title insurer and the number one underwriter in the nation. We are the principal subsidiary of the First American Financial Corporation, a general holding company, and we trace our history back to 1889. First American's distinctions include Fortune Magazine's Most Admired Companies list (1 ~~~-2004); Fortune 500 list (2002,2003,2004); Barron's Best Pertorming 500 list (2003); Forbes Platinum 400 list (2000, 2002, 2003, 2004). OUf principal business is the issuance of title insurance and the provision of related real estate services and products. We operate through a network of more than 300 offices and 4,000 agents throughout the United States. We also pro~ide title services in Australia, Canada, Mexico, the United Kingdom, Puerto Rico, the U.S. Virgin islands, Bermuda and the Bahaman Islands. 2 Benefits to You First American Title has been the leader in providing value-added services and in homebuilder market-share for over two decades. Through our extensive experience, we've developed services & programs that make the entire process easier for you, the homebuilder. Listed below are a few of the many vaiue added benefits you will receive by working with First American Title. Land Acquisition Assistance OUf Builder Services team is there for you every step of the way. We can assist you with all phases of the research and acquisition of your property. We will supply title reports, copies of easements and adjoining deeds, and will work closely with your engineer and other service providers to ensure that information is technically correct for approval and recording. Potential problems, such as relocating easements, are identified and addressed immediately to minimize future probiems or delays. Local Underwritihg Underwriting decisions are made locally in Glendaie'and we have the flexibility and experience to underwrite on a case-by-case basis. This provides faster and more positive responses on various title insurance issues. 3 NUWI003 Professional Escrow Staff Closing an escrow is probably the most important service we perform; Ws the culmination of months of hard work and time-consuming effort for you, the homebuilder. To provide the best service, First American Title has designated certain escrow units and offices for homebuilder escrows only. In addition, we customize escrow-closing programs for your specific company requirements. OUf homebuilder specialists coordinate smoother closings. for your customers and more efficient day-to-day operations for you. The designated homebuilder escrow staff concentrates full-time on new home sales Your assigned team is geared to closing large numbers of transactions quicklY and accurateiy. As your representatives, our goal is to provide courteous, persona! customer service that reflects well on you and provides a positive experience for your buyers 3 Technology An industry powerhouse in systems technology, First American was the first to introduce and implement cutting edge solutions to streamline escrow processes and greatly improve overall internal efficiency. This technology allows Title and Escrow the opportunity to increase our focus on our #1 priority - YOU, our customer! FASTWEB FASTW eb ·,s an online ordering platform for Title and Escrow SelVices, Flood Determination Reports, Tax Return Verification Services, Appraisal Services and more. All in one convenient online virtual file! Other benefits include: Property Profile Informatjon - 24 hours a day, 7 days a week from over 1,000 counties nationwide! Track the status of Escrow online! Anytime! Online Document Delivery Easy access at wwwJastwebJirstam.com Eagle Pro Eagle Pro is First American's cutting-edge system for delivery of your title information. It is the first Internet-Based title data delivery system built specifically for builders and developers. Additional benefits inciude: • 24(7 Access to Preliminary Title Reports, exception documents, parcel maps, CCR's, and more. E-mail update alerts to notify you when a report has been produced or updated. . • Co-branded CCR discs that can hold up to 14,000 pages of documents, maps, warranty information, floor plans, and much more. Online access at http://eaglepro.firstam.com 4 NUWI004 4 Local Statistics First American Title is the local leader in market share for title and escrow services. In 2006 (YTO), one out of eve I)' three New-Home transactions was closed through one 01 our offiCES. The graph below show how our market share compares with our competition. 35.0"/.~--,-------------------,1 IIFATCD.32.39% 30.0%,.j----- _Chicago -17.94% 25.0"/..,.1---20.0%.1---15.0%.j----- • Fidelity - 12.86% i 0.0%-1--5,0%.1---- Stewart -7.40% 0.0%-1--- 2006 YTD New Homs / Subdivision Market Share • Lawyers - 5.21 % 5~ WfJVJO. 7(7U:! Office/!'( 5 Pricing Component Below is the proposed pricing for your upcoming project. Our schedule of fees is filed and approved by the California Insurance Commission. The following is an example for the cost of service (based on sale price) for title and escrow an your Northridge projects. Selling Price i I $550,000 $575,000 $600,000 $625,000 $650,000 $675.000 $700,000 $725,000 $750,000 I Seller's / Owners Policy SeHer's Escrow 40% of Builders Rate Fee $500.00 . ~~71.40 591.40 $500.00 611.40 $500.00 631.40 $500.00 ! 651.40 $500.00 I 671.40 I $500.00 691.40 $500.00 I 711.40 $500.00 I 731.40 $500.00 I . Your purchase contracVsales agreement dictates who pays all other fees and IfY(~,? 5>; ';/ (c?~. (W~. SO f::.. _ taxes such as county transfer tax, recording fees, UPS/FEOEX fees, E-Ooc fees, lender fees, and any other miscellaneous approved tees. Customarily, the escrow fee is not equally "split" on a new home transaction, may we suggest that if your purchase agreement states the escrow fee wili be "split" (between selier and buyer), it may be appropriate to indicate that any discounts available on the escrow tee wili be applied to seller's portion of the fee. In addition, tl(a.s.gller pays the owners title premium, a portion of the escrow fee, and the-countylransrer tax. Also, the buyer's escrow fee will be one-half at the amountsJ.D...addition to a 5150.00 loan tie-in flat fee. There will be no charge for mapping and ORE expenses. Land sales and construction loans will be priced at SO.50~ perthousand,# inclUding all reqUired endorsements. Please note that the pricing listed in this proposal wlli be honored from the opening of the first escrow, through the completion at the project when closed through First American Title. 5 NUWI005 6 Conclusion On behalf of First American Tille, i would like to thank you for allowing us to compete to provide title and escrow services for your project. We pride ourselves on our underwriting strength, and our professional manner In which we handle the closings entrusted to us by our homebuilder clients. I assure you that your closings will be handled In a manner consistent with your professional standards. We look fOIWard to be able to call you a client of First American Tille. Thank you for the opporiunity to compete for your business. We look fOIWard to speaking with you soon. T. Scott Jackson Account Executive National HomebuildEr Services First American Tille ... , 6 NUWI006 ". APPENDIX A - BUILDER SERVICES STAFF Title First American will provide a Senior Mapping Specialist to coordinate and interface with your engineer as part of the submittal and final recordation of the map. First American to provide in-house surveyor to review final map and issue opinion letter based en closure, proper establish of monuments and map record ability. First American to pro'tide a senior condominium title specialist to review GG&R' and condominium plans and issue opinion letter to you and your engineer and attorney as to the insurability of the units. Acquisition J Loan Title Specialist First American will prcvide a Senior Title Offiser to coordinate with ,ender, lenders council and under.. .vrite final issuance of lenders policy. Tract Sales Team First American will prcvide a Senior Title Officar and sale-out team to coordinate with escrow. Closing Services First American to prov:de a urban escrow closing team together witri the usage of First Americans signature service specialist. ORE Processing First American to provide DRE consultant to coordinate with your budget preparer, attorney and the Department of Real Estate, along with the preparation of the DRE filing package for the Department of Real Estate. Also, a consultant to respond to any deficiencies, prepare any conditional reports and process white report. .NHS Customer Service First American to provide customer service staff to facilitate requests for plat maps, copies of documents, radius reports, ovmership and demographic infonnation. 7 NUWI007 APPENDIX B PARTIAL MID-RISE AND HIGH-RISE CLIENT LIST LOCATION Pasadena, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Closing) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) Los Angeles, CA (Pending) ,bcisiAngeles, '",~~~#~i~'g): ' !-;,:, CA PROJECT jDEVELOPMENT PRADO ON LAKE AVENUE Consisting of 103 loft-style homes within a 4 to 6 story midrise design; ranging from approximately 753 to 2,223 square feet LITTLE TOKYO; LOFTS Conversion from a,residential rental apartment bUilding into for~sale residenticilcoridofTliniums. The bUilding contains 161 loft-style units ~:Swellasground floor retail space and a parking garage. THE SAVOY Includes 303 luxury-style condominiums. The units will be priced from $300,000 to more than 5800,000 - on the Little Tokyo/Arts District border. AXIS AT UNION STATION (Standard Pacific) 272 residences in downtown Los Angeles, including studios, 1 and 2 bedroom condominiums from 644 to 1,460 sq. ft. 717 OLYMPIC (Hanover Company) A 28-story tower, 156 unit averaging 1,061 square feet. Complete due for late 2007. ROWAN BUILDING A conversion of 200 condos, with prices ranging from the mid$200,000s to more than $800,000. EL DORADO The 65 units at this former Spring Street low-income hotel will 'start at about $350,000 up to more than $1 million. UNION BANK (MeruelojMaddux Properties) .4 conversion to 90 loft-style apartments by early 2007. Units will range from 700, to 1,900 sq. ft., averaging 900 sq. ft. NINTH & FLOWER (MeruelojMaddux Properties) A 37-story structure with 214 loft style condominiums and 68,000 sq. ft of ground floor retail. RQOSEVELT LA LOFTS An,office building conversion to 222 condominiums complete with a Red Lin'eStationin the basement, MARKET LOFTS (Lee Group) A 6-story project including a 50,000 sq. ft. Ralph's and 267 condominiums THE RESID~NCES~TRITZ~CARL TO.~ (KBUrban) , Two!uxuryh6telsa ctprivateresidencesat?A. LZ'(~·AbOve, , the hotels will beapprciX. 216 residential condos. Owners will n 8 NUWI008 · '\''' have: acces~ to many service$and amenities of The RitzCariton, such as concierge, valet and housekeeping. Marina Del Rey, CA (Pending) THE COVE An lS-story, luxury 13S-condominium high rise project will offer 2 and 3 bedroom condos and penthouse SUites. Marina Del Rey, CA AZZURRA (Closin!l) AZzurra is a 19-stol)i colleg:ion of 450 residences ranging from one-bedroom residences to' 3,571 square foot penthouse. Long Beach, CA (Closing) TEMPLE LOFTS Long Beach; CA (Closing) . Palos Verdes, CA (Pending) The Temple building includes 50 lofts, while each of the other bUildings includes 16 lofts totaling S2 lofts; from SOD to 3,000 square feet. AQUA The lS-story,556unitsbLiildingoffers 1-3 bedroom homes with 1 to 3.5 baths. TERRANEA RESORT Terranea Resort is an exquisite 400-room hotel, with the opportunity of owning one of their 82 resort homes. 9 NUWI009 -'-.~- - - - - - - ----- Exhibit 2 ------- ---- - - - - - - - - - - - - - - - -- --- --- -- ----------- - To-:'" i 1I:.z}: II, I (, ~ """ First American Title Company 520 North Central Avenue Glendale, CA 91203 Phane: (BIB) 242~5BOO/ Fcc:: PRo 06243 Ofe: 1905 Invoice To: Prestige Escrow I 6933 PaIthenia Street, Suite 210 Northridge, CA 91343-4570 Attention: Invoice No.: Date: 02124i2004 Our File No.: Title Officer: 1230495 Michelle Pascu:d i MPASCUAL Escrow 0 mcer: / Customer ID: LA209760 190562403 Diana Lopez Your Reference No.: RE: Propert)': Liability Amounts 20621 Tulsa Street, (Chatsworth Area), Los Angeles, CA 913 II Own",: 5650,000.00 Lenders: 5350,000.00 Sjobri~g Buyers: Jeffi)' Sellers: PatTick Kirk, Gloria E, Kirk I Description of Charge i County Documentary Transfer Tax City Documentary Transfer Tax Special MessengeriCourier Fee Eagle Owners Policy ALTA Extended Loan Policy 1992 Sub-Escrow Fee Record Grant Deed Record Trust Deed ! Invoice Amount 5715.00 52.925.00 $20.00 S I,648.00 $563.00 $100.00 ~ , SII.OO S64.00 INVOICE TOTAL 56,046.00 Comments: Thank you for .."our business! To assure proper credit, please send a copy ofthis Invoice and Payment to: Attc-ntion: Accounts Receivable Department Prlnt~ On: 0212411004. 4:01 PM DEF 0044 --- ~------------~- First American Title Company 520 North Central Avenue Glendale, CA 91203 Phone: (8J8) 242-5800/ Fax: PRo 06243 Of<: 1905 Invoice To: Prestige Escrow 16933 Parthenia Street, Suite 210 Northridge, CA 913434570 Invoice No.: Date: 190562403 0212412004 Our File No.: Title Offictr: 1230495 Michelle Pascuol! MPASCUAL Escrow / Offjc~r: Customer ID: Attention: Your Reference RE: LA109760 Diana L.opez ~o.; : OJ286-DL Property: Liability Amounts 20621 Tulsa Street, (Chatsworth Area), Los Angeles, CA 91311 Own,rs: S650,000.00 Buyers.: SeHers: Lend",: SJ50,000.00 Jeffry Sjobring Patrick Kirkl Gloria E. Kirk , Description of Charge County Documentary Transfer Tax City Documentary Transfer Tax Special Messenger/Cowier Fee . ! Eagle Owners Policy ALTA Extended Loan Policy 1992 Sub-Escrow Fee Record Grant Deed 511.~ Record Trust Deed 564.00 INVOICE TOTAL Comments: Invoice Amount 5715.00 S2,925.00 S20.00 51.648.00 5563.00 S 100.00 S6,046.00 818/920-6411 Thank you for your business! To assure proper credit, please send a copy ofthis invoice and Payment Attention: Accounts Receivable Department (0: , _ rIoted On: 0212412004.4:01 PM ReqUt5ur: 60 Pagr: I DEF 0045 - " .< Exhibit 3 - - --~-~._-_ .. _.- ~--~- First American Title Company 520 North Central Avenue Glendale, CA 91203 Phone: (818) 242-5800/ Fax: PR: 06243 Ofc: 1905 Final Invoice To: Prestige Escro\".. 16933 Panhenia Street, Suite 210 Nortluidge, CA 91343-4570 Invoice No.: Date: Our File 190562"03 022512004 ~o.: 1230495 t-l'chel1e Pase,,!1 :-'fPA8CCAL Title Officer: Escrow Officer: Customer In: Attention: Diana Lopez Your Reference RE: ~o.: 1032S6-DL Property: 20621 Tulsa Street, (Glatswonh Area), Los Angeles, CA 91311 Liability Amoum:s Owners; 8650.000.00 Lenders: S441.000.00 JeffIey 'Sjobring Pamck Kirk. Gloria E. Kirk Buyers: Sellers: Description of Charge County Documentary Transfer Tax City Documentary Transfer Tax Special Messenger/Courier Fee Eagle Owners Policy Invoice Amount 5715,00 S2.925.00 520.00 81.648.00 - ALTA Extended Loan Policy 1992 Sub-Escrow Fee Record Grant Deed Record Trust Deed 511.00 564.00 , INYOICE TOTAL Comments: S563.00 S100.00 . 86.046.00 8181920-6411 Thank you for your businessl To assure proper credit, please send a copy of rhis Invoice ana' Paymenr to: Attention: Accounts Receivable Department Printed On: i12512005, 2: 11 PM Requester: JC Page: 1 Customer Copy DEF 0001 -----_. --_.--~-- ~------~_. Exhibit 4 .- ._--~----_.- . ..~ l' ;":'1 F, ~, c~ ~ ~'s __ 7# .' First American Title Company 520 North Central Avenue' Glendale, CA 91203 ~ Settlement Statement Property: 20621 Tulsa Street, (Chatsworth Area), Los Angeles. CA91311 Lot: 25 Tract: 32472 Buyer: Address: Seller: Address: File No: 1230495 Officer: Michelle PascuallJC New Loan No: D4010779 Settlement Date: 02/25/2004 Disbursement Date: Print Date: 7/2512005,2:11 PM Jeffrey Sjobring Patrick Kirk, Gloria E. Kirk 20621 Tulsa Street. (Chatsworth Area,!. Los AMeles. CA 91311 Buyer Credit Buver Charge Seller Charge I i I I "ew Loan(s): I ,I L~nder: i I, I 20.00 I I 563.00 I I I 650,0(":'.00 I i , Seller Credit Consideration: Total Consideration i 650,000.00 Charge Description 1 350.000.00 I i Wilmih!Zton Finance >':ew Loan to File - \Vilrninlnon Finance I SO.OO Subtotal: TitlelEscrow Char!!es to: Counry Documentary Transr"er Tax ~ First .-\..meric:.m Title 715.00 Comaany City Documentary Transfer Tax - First American Tille Company Special Messenger/Courier Fee - FirSi American Tirle Comcanv Eacrle Owners Polic',' - First American Title Com Dan v .-\LTA Extended Loan Policy 1992 - First .-\rn.erican Title Comoanv Sub-Escrow Fee - First .American Title ComDany Record Grant Deed - First .tunencan Title Companv Record Trust Deed· First American Title Comoany $6.046.00 Subtotal: 2,925,00 I 1.648.00 100.00 11.00 64.00 I I i DEF 0003 - - - ----------- ; Date: 4/9/2007 First American Title Co. Of Los Angeles - Page 1 Payoff Proof Sheet 5100145 PRESTIGE ESCROW 16933 PARTHENIA ST SUITE 210 Recording Dale: 02/23/2004 Order#: 1230495-60 Tille Officer: MIZRAHI CLARK Bank: 40 "vRTHRIDGE, CA 91343 Escrow # 103286-DL Attention: Phone: (818) -S2-0-6400 Payoffs Amount Requesled 01 A8N AMRO MORTGAGE GROUP, INC. Principal INT:oRE'S,-OAILY 2/S/2004 - 2126/2004 @ 51.91 SEC PROC FE=: RECORDING ... To:al Demanc ~ef: 000:292:~3/?ATR:CK 519,312.52 w K:~X i2062~ TULSA ST 8y CHECK Disbursements To: ABf, AMRa MORTGAGE GROLlP, INC. 12~25 ME."'R/MAN ROAD AT-Y: CASHIERING DEPTIPAYOF,= !....iVCNIA. ,'.,1148150 '.N 1001 Z921431PA -:-qIC( KI,"iK '2052" WL W On 5 _ :" .; . .;: . :'-. 02 FATCOLA Fed Ex Charses ~rincl:Jai f:isb ursements To: FA-20L':'. DIS3URS=MENT ,==:=J WIRE CP iV=XT DA v AT-V GLENDALE ACCOUNTiNG GL=.\lOfol--=. CA 912:;'3-000 8yCHECK 03 FIRST AMERICAN TITLE Title Charses Princic-al Disbursements To: 8yCHECK Doc # 2/25/200.1 320097 On Doc # 2/25/2004 32Cj39 ;; (-, -:.; 5 . ::: On Doc # F:PST Af./iERJCAN T!TLE 520.'v C£:VTRAL AVE AIN B/L..JNG DEP"":" GL5:YOAL5. Cr:. 912~3-000 04 Z L A COUNTY TAX COLLECTOR Disbursements To: Z L A COUNTY TAX COLL=G--;O,~ !W"! 270T-029-015 2ND HAL.= TAXES 212512004 220141 PrinCi!=al By CHECK On Doc # 212512004 320255 This Proof Sheet was printed as of 4/9/2007 at 3:13:06 PM. This is a typical disclaimer clause on the proof sheet to indicate the provisions under which the proof sheet is provided to the customer. First American Title Co. Of Los Angeles Dafe: 4/9/2007 Page 2 Payoff Proof Sheet 5100145 PRESTIGE ESCROW I " Order#: $25.0:: Principal 'ATCOLA Wire Fees DisbursementsJ,JJ: FA TCOLA DISBURSEMENT FEE/WIRE OR NEXT CAY ArrN GLENDALE ACCOUNT/NG GLENDALE, CA 91203-000 By CHECK On 525. ,;0 ......... Total 1230495-60 Doc # 212512004 320140 528,348.58 Deposits Funds on Deposit 01 WILMINGTON NATIONAL By Wire S~43r:·:3.'74 ......... Tor.al Deposits $443/578.74 Final Disbursements On Aba #2/20/2004 -.-- 06 PRES7,GE ::SCROW ~ .. - • - .; .... - ; , .!. .: By WIRE Disbursements To: '~ • On Doc '# PRESTIGE ESCROW 16933 PAR7"h'E:"jff.. 57 S JITE "IORTHRiOGE. G.A ; ':Vire To: COMERICA 3,c,I,\K ABA No: 121137522 j,cct No: ?~O '3<:, 2/25/2004 S284~2 ~891615567 '~[ence: ESC 1 03286-C:'" A 1:·J Cf,';',\!}, No balance " This Proof Sheet was printed as of 4/912007 at 3:13:06 PM, This is a typical disclaimer clause on the proof sheet to indicate the provisicns under which the proof sheet is provided to the customer. · Exhibit 5 Exhibit 6 ., a. J!'inal. 11:' TYPE OF LOAN I. , IPHA 2. [ jPMHA 3.' XlCONV. UNINS. ~·l IVA 5. I ICONV. INS. 6. File Number: (E:s.c:rQw) 7. Loan Number: D40a077S' ~032a6-DL IDL 8. Monl:\al:\e InsutlUlc= C:Lsc Number: SETTLEMENT STATE/I.!ENT u.s. u~;Jm'~!TDC" Hnus~n A!'IrT'I URBAN OE;\'ELQPMENT Co HOlE: 1lI.b form is (UlUi$hed to gl-)'Ou a Slalcrn=:n or actualsettlemeot CO><t:l.. AmoLll11S pa.ld to and by the ~o.t agCllt an: "Wno:a. . Items IIl3J'ked -[pAct Wl:fl: paid Clutliide we doamg: they all!' shoI.m here (or lnfonnatJon p ~ and are DOt tncluded 111 the totals. <; :.' Jaffrey S:lQbring 20621 Tulsa, Chatsworth 0.. gJ.31.~ /Ut.M£ Of" 5Eu.ER: PaUOic.k W. fir):. Glori~ 11. K.h"k ". • D. NAME OF BOAAO';IJ'ER: j" c:. ~ l", ~ .. 18311 Chatha= Lane. Po=tllr Ranch CA 9).326 ~ :--.. HAM£ OF IDIDER: I:'"; '~;""" lfil.mi.Dgtol:1 J/!niU)CO. a division of AIG l?edera 6~58 ~ ;.: Pr~9tOD. Avenuo G. PROPERlY LOCATION: 2062J. Tulsa Street Los Angel-es, CA 9::1.311 Live..rDlOre.. t:A 94.551 n. SE:'T1U:MENT AOEN'l':; Pre.stige Escrow, Inc. ., J.69JJ pa:t.bIliW:i.a Straet.. Suitlll 1t210, Nortbridga r.: 1(, SllMMAltY Olr J. SUM/l.L\1l'f OF UOItROWli:lt'S ·!1{.....NSAC'I111N banml'O:;- ~ebruary 26, 2004 SI!:I.!.uH~ 11{.!\I''l$....cnON 400. Oro=l$ Alnount Dw:: 1',? &clli= )~~ O~ A:nou.nL Due F'rt>DJ BG~ tOI. Caomer 5ll1e:1 prlCl! ioz. Pc:r.oo=1 property 100. Sertle=t clmtg(::l to '10'1;. It. SETTL..E:MENT DA're: I CA 913,3 650, 000 .00 -t01. Contraet W,:", pJice: 402.. FCTSonai propen.y ',59:2.214D3. ;~c HOC 550,000.00 40<. ~05. '105. '.$1," ';r: .. '. "'4!4IusanerusJor Uom\.'I ~ J:,y st:l/.e'r .'\ l'ldU<lr"'" :f1!f4 Clty/tCWD \a.us '1107. Countyt,","" 02/25/04-07/0],/04- loa. Aqju.sttruml:i jor 2,06~.Oe ~tILS ..07, Cauntyt:LXeSo 02/25/04-07/01/04408.•~~=[S . 1""- '09. llJ. 411. 1ili' 412. '11::1. 41:J. ~H. 414. ·115. ..15. 417. Wi. p.~. 117, I ;,. " "0 !I00. .\mllunls PuJd IJy at' In o.:ld o:r BorT'l:M"l: Exbt.tng lDUD Pi=uce, ta.Ju,n .. . , " '" ;l~a,"'47.:Zil 501. E=e.!.5depet:l'lt(.:s=la\Itruo::UtlD:lI I t,,:.'"dhUDg tcl1 .... GOO. Rc..IUCl.loll. Iii AmoUll~ Du~ From Seller. ~.~.1. Dcp:Wt at' o:::anu::st rr~ .!!02. Pricdp;aJ :imOUD\ of rww L:>an t~ro.. 2,069.08 410. :+~!L i' u.mu paid b!J s,,~!n r;u.l~ 400. City/town llUl.':" -l41. 000.00 502. Settlement:chal1lC!J il d.:lvis to ~ [\lD.e 1400) 1J., 14.4 .::2.1. 503. f:.u:Itllll; 1000n 1111<>::11 ,"uLojl;'C' 10 orobjecl to t:J:.~' 5eamd I1:.m ll e g g IouJ:1 504. i'a}OO ~r fin,t. mangl4ll: kww ~N },MRO MOltTGAGK GRODP, 505. Payoff or se<X!fId IlJDrtsage loan 1-"0·. l~' • J:N '.:'2Qd W4 OO~ 208.. 200. 509. = A<y~jQrlU!ms unpoJc.l A4f...."1mItmCIjai-UIm1:J W1p;,Id bl1sdll:::r :2.1.1. County t.... 2.12. ."2.l0;, ~QU ~12. A:s="u:n~ . : 2l4. ~ilt5. ';.216. 'f.~"; ;,:!18 . ; i":l.H~: : '2:20. Total PwJ bv seller 510. CUy/llIwnlll.l'>C'1 5U. CoWily 1~ 2)0. CUy/10WJllu.= FOT '. iSDo..'i'Cash·..u~ FJDUinb ~ ;,:." },~~·l~.~~~,UD:.:I~td~~~~I:2 ie.;· l'~,LC=s&lDO\mtp;Udby~(tiDc2:!OJ 65 513. 514. 5\5. SUI. 517. 5)8. 519. .... 47.20 520. 'T'nlal Rcduellon Amounl Due )0 -t 6.73 600.. Ca£h#:sei.~.To/FromScUer: l ltiiC'30s."",,-·"C."'oS"R'-.l.-.'..JF'Il=O,,,,,~-"--"Z..J"lO,,O'-"="O""'.","0W0R="'-' 658,'6J. • .29 1101. Ora:sa;mJ<lw;Jtductll5dL=r(llneoUO) 65',H7.10 ~ l.='red~~Ln~~·d~,·scli~·V2). 652.06'_1)8 30,,456.73 -""'5"."'!.!1""6o:I""-.-"CJ,S"",RtW.1ZLl"lO"I...L_.JF'Il""O"'~!WS,,",="""""ROJ.. _ _..!'@"1,,",,61:i2,-,,,.,,,5"-, Or::.ginal .-: 000001 , ><"., ;.J ~100. iOfAhsALES/BRDHER"S coMMISSIoN :'1 .... A'lued prtc.e s 650,000.00 ,.". ", DM.slonorConu:nbBlonQ.Jne7oal&:lrQUow~: Mortgage 500.00 • -2- -_I (SecrloNL <>.D. 'd?~ ;.:"[03., ,.•• : SxpreDIS l;: :I !,~~ ':" BORROWER'S PAID FROM SELLER'S PUNDSAT FUNDS AT SETIlEMENT SETnEMENT tTEMS PAYABLE IN COHNEC'OON WTn-l WAN D/.)colllll ~,~F= _,''804. n'" 0 0 < _ 0 ' . 802. : ~ SOO.D( '13;Bl1l. Loan Ori{;iulltlon Pee tau! . , >.1r. ConunWlon PaJd. 41 ::ldlhmlent . J,!_""' .; tlf~ - PAlD FROM ·P.O.C ll $350.00 . to !te~1: Farber ~Rcpor1 LcniIer'.51~pecttcin . F.,.,la ~'~~YSP p~id by Wi~gtcn Finance to Ca~aba \', ~809. Processing Fee to Calabasas PUDding C~rp. ~:- ~p.a.cn ~4,4.:io~~'oo -S"to. undervrid..ng 1'1lIe. to ifilJD,ingtoc pic,ance, a c!iv:iIl:iOIJ. -. };~U',.AppJ.i~ation:Peeto Wi~g~on Finance. a divi~iol1. :": ;..812- "diiLinistra't:.:Lon J'ce to lbl.miJ:lgl::OD. Finance. a. d:Lvi::U.on l! :.81;3.. J'lood Cart Pea to· wibdngtoD. P'inance. a di....-1.don c',',.'. .' -'814.' I Fee ~:&:l6.' Mlingi.g~ ~ AppllcltUolJ. ' :f80t.:- Msum:ptlI;lO Fe=: . ,- - , ,- 652.00 .3~s.OO .,. 200~OO ,4 5 0.00 13,,00 .. i ',,115. ; ..8\6. .. ,~·&17. I- I I '~·~,e:lg. 318. " '\'820 ... if""' i• : ! •.822- .;n3. _. 'f~: ~ ...." .... '()O:l;. Flood ., I>"'n, "E""O BY tENDER i'0 BE Prill) IN ,-\DVANe£: lDterbt 02/20/0'" ':'0 03/01/0"- froU1 . ,,. ':902- Mortg"-!l" lnsllr-Ul"'" ~rn!um :903. ~ lrJ.5WGJJ~ Pr1::mlum msur;uJCl: Pn:miUD>. 6.n 773.2b /w.y HtmRO m5t1&ANCE ..;CSUc:( 1.~5.3.5 906. . 007. ,1000. RE.:iER:VES D~rTED WIlli tENDER FOR lOClI. Ha=rol[1>l= .1002- ~{orrg:l£ll Insuro.o,,", 1003- city JlTDperty ta.xeS I"". 1005. prlI~ ~ ,\Dnu:al~~ ColUlry ':1006. FtDOd lD:ourn=e ~:i.IOI. Sctll~meDt <:If c!otltng i;l,f,'" ('1'1C2• '1=103. ,"1104. p.l05. :'ll06. ;:'!.107. re.: to ?r"::l.tige Dobiled'Sscrow Faes .Ab:tl~et I:>r clo9ilJ.y' fee ,.,. ,.,. ,. ,,. TIlle umntnaljoD Ti.u..~"", binder Do<:u=r: prepar.t.L\o;ln . notaryf""", ,\ttol'1l-l=)~.!1 I~ i·loa. nr.Lc lnsurn1lCl! HOO; l.esldu'~ mcntl15 G $ rntIntll-:lo.lil ~ I; mooths 41 I; monlh:i ~ $ rmlllll15 'i ·m01. Agg'regate Acc:ounC Adju:st:ll1e.nt A.lIOO. 1ll1.£ CHARGf:S per lI'IOoili per mcnth P"J"rnaotb per month per montb lUL>ol.lJ.,." S O1OnLb.!I4I I; o:n.-erugc (110. OWDer':I COI/UDlle Ull. Juc:l 1/2' .:1.003-2004. """,os 1112- Sub-Bscrow Pee U15. Ll14. !1l5. Re~ar eo A ttacJ:=e.nt •• 851:::-0.." iJ:::;' '1'itle .~' . I 11'i;a .... """" !I perlJlO~ ~rmDtltb .. ::nc. 1,500.00 320.00 1,500.0 :;lea.ao 200.0 563.00 'l,HS.O ?:t:astige El!Icrov,Inc:. ?irsr. .Allle.rieao '!'iue Company Hl000.001 650000.00!, ::l70_0 563. DO' 16-48.00 2.950.06 100.Oil . 1200. GOVERNMENTRECORPINOANOiRANSFERCltA.RGES :&IIl'1St:SS \.,12:lU. ~rd1ngf= Docd S ~OaO ~ 00 6<1.00 :M<Jrt!,&ge B • ~201- ctty/g;n.wry~iI.U~ ::2,9:25.,)0 :Mcrtl:J.ge a i'!-W3. Slate ta'C/:;1~ ~.~. :1,_2~. I I' . :Mort'ffs 35 ••• H.D , .. .. 11..0 2, '715~O ~25.0 25.0 .' }.·r·i~: ~~ONAL SEnl.EMENI" CH/IRCI~ L .'. ll~ [I:> Tomahawk Ter.m.it~ CCl:1t:rol D:Ic. ;\~.Nctary Si~g Fees To Vivian Scofi81d Pest wpecUDu '~Prcpe.:I:'ty' Specs. :.t3Q5. KESSB:NGlCR 75.0 100.00 lns 'To Lu:i. Alcara.:z: c/o Pra:ltiq8 • DELrvERY To pr.atige Escrow 13011. DPRE3S HANDLING 1307. CERTI'P.ICATE O. COMPLIANCE 'I'D ci ty at Los Angeles. 1308. h. ;;epClrt. TO Dept. of Bui~ding ~ Sa£ety 1000. 1910. ~SO.oo 55.00 D.Bpt~,: H.S 25.0 30.0 15.0 of 70_2 '\911. ]1:312HilS• . 1914. . 11315 1316. I I, I i 1:117. 1 ~:I18. ~'l319. ;llSW. ~, :,./ . ~- r~f'U 'to AT':''''= 1l1::T....11. SI'ATDIDI"I'S :;.~~r. . -'-" Or, 9 <.na1 ' ..... II 000002 ~i~ > :~-"'-~~~_.~,-I~ \ FILE NUMBER. {ESCROW); l032S6-0L BCRR.OW£R (S1 lJe£fre y Sjobring ",! JDL. S~ SELLERS(S) Patrick W. Kirk Gloria E. I I PAGE: 1 DA.TE: 02/26/0.;. Kirk il··;··r·;:::o.-:::~:':::;;·:,;;"~;;::'"' '~-' ""~.cr.. L ~~~- ------:-:::-:-:------------------------------------------------------------------------;'~. Los Angeles, 91311 ..J: Sl!MHARY OF BORROWER' 5 TRANSACTION { .. . , , I ~07. COUNTY "!.::.xBS $ ,County Taxes I~: at $ 2950.06 per 6 mom::hs 2,069.0B ?rom 02/2=(04 To 07/01/04 ·!20~. i 218,",4.7.:10 DepOSIT OR EARNEST MONEY Daposj.c "iK. SUMMARy OF SELLER'S TRANS;;,crION I': /', l i,,_ t,,07. COt1N'l"r ::;,.:,:::ES . t~·c $ Taxes C:luncy ~at $ 2%0.::6 per 6 months .'·.£I:.~rom 02/25,'001 To 07/01/04 2,069.08 2,069.08 . ;.~:'I 750 ,4.. "PAWI'P' C? FIRST MORTGAGE. L01.H I ~N ~~mo MO~TGAGE GROU? INC. $ IS,19lLlol. ~~: Interest: ~ 3.625% ;, ~ ~rom iJ2/05/04 To 02126/04 Recording Fee ?RIORITY PRC~~SSING 34..38 9.00 50.00 SECOND REQul::5T 20. 00 P!.ID fROM .. -PAGE2- 1." BORROWER'S PAID FRCM SELLER'S FUNDS FUNDS i,e ~~LlW ESCIl.OW PB1i:S ~i~er Demand Statement rL~epare Grane Deed ~-, Loan Tie-In ?'ee :: -Hire Tranafer fee $. h:ll.5. $ , UFBR TO A'l'"l"ACBKEN'I' 270.00 loa .co 100.00 250.00 70.00 , i 320.00 $ :.FEDERAL EXPRESS 70.00 $ J5.00 IS.00 20. 00 S£lRCIAL MESSENGER i: 000003 PROOF OF SERVICE 1013A(3) CCP Revised 5/1/88 STATE OF CALIFORNIA, COUNTY OF LOS ANGELES 1 2 3 4 I am employed in the County of Los Angeles, State of California. I am over the age of 18 and not a partY to the within action; my business address is: 4725 Rubio Avenue, Encino, Ca1ifornia 91436 5 On November 17,2008, I served the foregoing document described as: 6 7 8 9 SECOND AMENDED COMPLAINT (CLASS ACTION) on interested parties in this action by placing () the original (X) a true copy thereof enclosed in a sealed envelope addressed as follows: 10 See Attachment "A" 11 12 [ ] (BY OVERNIGHT DELIVERY) I caused such document to be delivered by oveqligqt delivery to the offices of the addressee as set forth on the attached servICe lIst. [X] (BY MAIL) I am "readily familiar" with the finn's practice of collection and processing correspondences for mailing. Under that practice it would be deposited with the U.S. Postal Service on that same day with postage thereon fully prepaid at Los Angeles, California in the ordinary course of business. I am aware IDat on motion of the party served, service is presumed invalid if postal cancellation date or postage meter date is more than one day after date of deposit for mailing in affidavit. :;; '" '" U:Q)~ ?;~mll) <CCDm"'t ...J >.- ~ ~«EI 13 14 00"' ijj:o~O I:::ICUO'l zD::()S 0::: 10 c:J !¢ WNge w I .\- 15 -..- ·0 c 16 W 17 Executed on November 17,2008, at Encino, California. 18 19 [X] I declare under penalty of perjury under the laws of the State f California that the above is true and correct. (State) 20 21 "7""" _ _ .~-- 22 Miguel Altamirano 23 24 25 26 27 28 67 Second Amended Complaint (Class Action) -~ . . ~------ --- - -- -- -~_._-~------------~--~-~--- r, Attachment "A" I 2 Brian Recor, Esq. 4 Sarah Gohmann, Esq. Bryan Cave LLP 120 Broadway, Suite 300 Santa Monica, California 90401-2386 5 6 7 8 9 10 11 12 ::;; g; u.~ ~ <l) ttl v -I >.- ~ ::iE«E. 00(0 [jj:o~O I::ImO'J za::::uCO' 0:::: 10 via U.S. mail Taras Kick, Esq. The Kick Law Firm 900 Wilshire Boulevard, Suite 230 Los Angeles, California 90017 via U.S. mail 14 15 - ..... WNge m!¢ '0 w c I I- Charles A. Newman, Esq. Jason E. Maschmann, Esq. Bryan Cave LLP One Metropolitan Square, Suite 3600 St. Louis, Missouri 63102 13 ... ~Eo;lO « via U.S. mail Joel Siegel, Esq. 3 16 W 17 18 19 20 21 22 23 24 25 26 27 28 68 Second Amended Complaint (Class Action)