BEDDING ADDITIONAL CHARGES THINGS TO REMEMBER

Transcription

BEDDING ADDITIONAL CHARGES THINGS TO REMEMBER
BEDDING
Our 40 Night Comfort policy is valid for premium bedding ONLY. Star does ask that the
customer sleep on the bedding for a minimum of 30 nights so that they can adjust to the new
comfort. Refer to the Star Use & Care Guide for required “break-in” procedures and mattress
care. If still not satisfied up to the 40th night, Star will offer one exchange for a nominal
delivery charge.
*This applies to first set purchase NOT Re-selections unless defective.
DESCRIPTION
3/3 STANDARD TWIN
3/3 LONG BOY TWIN
(King length)
4/6 STANDARD FULL
5/0 QUEEN
6/6 KING
Mattress
Box Spring
6/0 CALIFORNIA KING
Mattress
Box Spring
MEASUREMENTS (Maximum. Sizes may vary.)
38
38
54
60
76
38
72
36
x
x
x
x
x
x
x
x
75
80 *
75
80
80
80
84**
84**
BOX SPRING ONLY PRICE
(For private label mattress made by Restonic)
(FOR MATTRESS ONLY PRICE: DEDUCT BOX SPRING PRICE)
See Box spring only price page.
ADDITIONAL CHARGES
** California Kings are no additional charge.
Low profile boxes are the same price as regular boxes.
THINGS TO REMEMBER
• Frames are not included in the price of the mattress sets, so please always check with
your customer to see if they will need a frame!
• When writing up a King Set remember you will need to enter a quantity of 2 for box spring
Star Number. Using kit numbers is strongly recommended as the kits include 2 boxes.
• Bedding is delivered to our warehouse each weekday
(location 31 – on our dock-ready to sell).
• See size comparion below.
• Ask about Regular box spring vs. Low profile box spring
Restonic/Tempur-Pedic/Serta
Regular 9”
Low Profile 5”
Simmons
Regular 9”
Low profile 5.5”
ADJUSTABLE BASES
Serta
Regular 9”
Low profile 6”
• Adjustable bases are available for all mattresses that are adjustable friendly.
• Each vendor has one or more designed to work with their mattresses.
B1
November 24, 2014 8:00 AM
BODY IMPRESSIONS
1. In the ordinary course of sleep set use, slight body impressions are normal and do not
indicate structural failure. They are only an indication that the upholstery layers are
settling and conforming to your individual body. That is why it is important that you rotate
your bedding regularly to keep the cushioning soft and resilient.
2. “Body Impressions” and “Sagging” are quite different. “Sagging” signifies a structural
problem in the mattress set. Lack of proper frame support or defect in the box spring are
the most common issues.
3. Similar household problems to “Body Impressions” include Plush carpeting which will
show footprints, and soft cushions which will require consistent fluffing up.
4. Today’s mattresses may have anywhere from 5 to 8 layers of upholstery padding. Initially
there is air between each layer, but as the mattress is slept on, the air will be forced out.
This creates a flatter mattress under the body sleeping area.
5. Innerspring mattresses made 10 years ago and older were typically 6” to 7” thick, i.e. 70%
coil, 30% padding. Today’s mattresses are 10” to 12” thick or more, i.e. 30% coil, 70%
padding. The old mattress was slept “on”. Today’s mattresses are slept “in”.
6. When a mattress starts showing a “Body Impression”, it means the mattress may need to
be rotated. Mattresses may be rotated to even out usage.
7. The biggest “Body Impression” issue is with the King Size. At 76”, the mattress width is
equivalent to two twin size beds. Invariably, nobody sleeps in the center of the mattress.
Because of this, the mattress often develops a “ridge” down the middle from head to foot.
Less than half a King Size mattress is actually used and slept on.
8. There are 3 types of mattresses made today. Firm, Plush, and Pillow top styles. Due
to the varieties of comfort, and the weight differences of the people sleeping on them,
it is very difficult to accurately indicate numerically what depth of “Body Impressions” is
acceptable. Every mattress will have somewhat of a body impression.
9. “Body Impressions” can be influenced by the support given by the box spring. An
incorrect metal bed frame or slat support under a 4-poster bed can cause problems.
(See Warranty Card)
CONCLUSION
When the bed is comfortable, giving good support, and offers a great night’s sleep, a “Body
Impression” can probably be lived with.
B2
November 24, 2014 8:00 AM
BED FRAMES
STAR#
DESCRIPTION
Promotional Frames (Note: Use these when providing free frame.)
323-851-6
I-3346 SC 3/3-4/6 4 Legs with Casters
323-854-0
I-434 RR 3/3 TWIN XL (Use with extra long bedding only.)
323-852-4
I-50 RR 5/0 5 Legs with Rug Savers
323-853-2
I-6066 RR 6/0-6/6 6 Legs with Rug Savers
Low-Profile Frames
323-891-2
LB-66 5/0-6/0-6/6 Low Profile
323-889-6
LB-34 3/3-4/6 Low Profile
Premium Heavy Duty Frames
323-856-5
1330 WR 3/3 Frame
323-858-1
1460 WR 4/6 Frame
323-859-9
1500 WR 5/0 Frame
323-860-7
1660 WR 6/6 Frame
Bed Rails
323-886-2
323-861-5*
323-887-0
323-862-3*
H479AGFB 3/3-4/6 Hook in Rails
I-4434AG 3/3-4/6 Bolt on Rails
HCS379AGFB 5/0-6/6 Hook in Rails
I-4456AG 5/0-6/6 Bolt on Rails
5/0 and 6/6 have center support on the bed frame. See blue book pages for more info. on
other frames available.
*Use for metal beds.
DAYBEDS
323-867-2
7500 Top Spring w/Adjustable Bracket/Daybed Group
($79.95 if purchased separately.) See page B9.
323-866-4
7000 Pop Up Unit. See page B9.
NOTE
Whenever you are writing up a daybed, you must include the Star #
for the top spring unit.
B3
November 24, 2014 8:00 AM
DAYBED MATTRESSES
For Trundles Use
326-051-0
Restonic Ultima Mattress
Serta Bunkie Boards
688-689-9
135-924-9
725-184-6
303-064-0
Twin Bunkie Board
Twin LX Bunkie Board (Use 2 for King)
Full Bunkie Board
Queen Bunkie Board
B4
November 24, 2014 8:00 AM
PROMOTIONAL ADJUSTABLE KEY SLOT BED FRAMES
ITEM #
STAR #
I-3346SC
323-851-6
DESCRIPTION
4 leg 3/3, 4/6
1 5/8" casters
1-1/4" Side Rails x 63" L
ITEM #
STAR #
DESCRIPTION
I-434RR
323-854-0
3/3 TWIN XL ONLY 4 rug roller - no center support
1-1/2" Side Rails x 70" L
ITEM #
STAR #
I-50RR
323-852-4
DESCRIPTION
5/0 frame
5 legs, 4 rollers, 1 glide
1-1/4" side rails x 70" L
Center cross rail
*Caution: Using a 5/0 without center cross support may void bedding warranty.
B5
November 24, 2014 8:00 AM
PROMOTIONAL ADJUSTABLE KEY SLOT BED FRAMES (cont'd)
Standard or extra length bedding
STAR #
ITEM #
I-6066RR
323-853-2
DESCRIPTION
Adjusts to 5/0, 6/0 or 6/6
6 legs, 4 rollers, 2 glides
1-1/4" side rails x 70" L
Single center rail
BOLT-ON OR HOOK-ON RAIL SYSTEMS*
I-4456 AG
Queen/King
I-4434 AG
Twin/Full
Also available
as hook-on
ITEM #
I-4434AG
STAR #
323-861-5
DESCRIPTION
Fits 3/3, 4/6, 4 legs, adj. glides
H479AGFB**
323-886-2
Fits 3/3, 4/6.
1-1/2" Side rails x 76" L
Center cross rail, 4 legs, 4 adjustable glides
I-4456AG
323-862-3
Fits 5/0 and 6/6
1-1/2" Side rails x 82" L
Single center rail
HCS379AGFB**
323-887-0
Fits 5/0, 6/0 and 6/6
1-1/2" Side rails x 82" L
Double center rail
6 legs and 5 adjustable glides
* Can be used with most metal beds.
** Not pictured.
B6
November 24, 2014 8:00 AM
PREMIUM BED FRAMES
Lifetime Limited Warranty
1660WR
KING
1500WR
QUEEN
1460WR / FULL
1330WR / TWIN
ITEM NO.
STAR NO.
DESCRIPTION
1330WR 323-856-5 Twin. 1-3/4" side rails x 71" L. 4 Legs. 4 Wide rug rollers.
1460WR 323-858-1 Full. 1-3/4" side rails x 71" L. 4 Legs. 4 Wide rug rollers.
1500WR 323-859-9 Queen. 1-3/4" side rails x 71" L. Dbl. center rail.
6 Legs. 6 Wide rug rollers.
1660WR 323-860-7 King. 1-3/4" side rails x 71" L. Dbl. center rail.
6 Legs. 6 Wide rug rollers.
1600WR 323-892-0 Cal. King. 1-3/4" side rails x 71" L. Dbl. center rail.
6 Legs. 6 Wide rug rollers.
B7
November 24, 2014 8:00 AM
LOW PROFILE FRAMES
LB-66
Queen/King
LB-34
Twin/Full/Queen
ITEM #
STAR #
DESCRIPTION
LB-34 323-889-6 Twin / Full / Queen (lowers bed 3")
1-1/2" Side rails x 70" L. 4 Legs. 4 Wide rug rollers.
LB-50** 323-890-4 Queen (lowers bed 3")
1-1/2" Side rails x 70" L. Center cross rail. 5 Legs. 5 Wide rug rollers.
LB-66 323-891-2 Queen / King / Cal. King
1-1/2" Side rails x 70" L. Double center rail. 6 Legs. 6 Wide rug rollers.
** Not pictured.
ROLLAWAY
Tubular Steel
ITEM #
PRICE
DESCRIPTION
RRW306** $299 30” (2/6) w 6” foam mattress, link suspension, 30" x 75" x 21". 35 lbs.
RRW396** $339
39” (3/3) w/ 6” foam mattress, link suspension, 39" x 75" x 21". 40 lbs.
RRW475** $379
48 (4/0) w 6” foam mattress, link suspension, 48" x 75" x 21". 47 lbs.
** Denotes Special Order Item
Comes in within a week
B8
November 24, 2014 8:00 AM
DAYBED TOP SPRINGS AND LOWER UNITS
7500
ITEM #
STAR #
7500
323-867-2
DESCRIPTION
Single trundle. Poly-deck. Top spring.
1-1/2" Side rails. 71-1/2" x 38-3/4"
(Support arms not included.)
7000 Pop Up
ITEM #
STAR #
7000
323-866-4
DESCRIPTION
Pop-up trundle. Poly-deck. Top Spring.
1-1/2" Side rails. 71-1/2" x 38-3/4". Rug rollers.
B9
November 24, 2014 8:00 AM
COMBINATIONS
FREE STANDING TRUNDLE TOP
160PNE & 48 ARMS
ITEM #
STAR #
7500
323-867-2
315
323-888-8
DESCRIPTION
Kit # K46565
Support arms.
Two tubular support arms attach to 7500 top spring.
B10
November 24, 2014 8:00 AM
ACCESSORIES
Bed hooks
Modi-Plate
Swing Hinges
ITEM #
STAR #
DESCRIPTION
MA-4 323-868-0 Modi-plates. Sold in pairs.
For adapting bed frame to oversized headboard.
711
323-869-8 Bed hooks. Sold in pairs.
Attaches oversize/undersize headboard with downward bed hooks.
SH1
323-870-6 Swing hinges.
Conventional bed hinge for swing type frames.
Mantua Center Support System
for Wood Rails
ITEM #
6WS96
STAR #
323-864-9
DESCRIPTION
Full / Queen / King / Cal. King
1-1/4" cross supports. Head to foot single center rails.
6 Legs. 6 Adjustable glides.
($59.99 if purchased separately)
B11
November 24, 2014 8:00 AM
VENDOR NUMBER: S215
MANUFACTURER:SERTA
SPECIAL ORDER:
DELIVERY TIMES:
PLANT LOCATION:
STOCK AVAILABILITY:
YES
7 DAYS OR LESS
HOUSTON, TX
7 DAYS OR LESS
REPRESENTATIVES:
Account Manager:
James Sheridan
Phone:
281-345-6237, x4450
Cell:
832-722-2100
Email:[email protected]
Serta is proud to be the number one mattress manufacturer in the United States,
and a leading manufacturer worldwide. Serta has some 30 manufacturing facilities in
the US and Canada. For more than 80 years, Serta has consistently made investments
Into innovative features to ensure the comfort and durability of every mattress we sell.
AVAILABLE MODELS
•iComfort®
• iComfort Directions®
•iSeries®
• iSeries Profiles®
• Perfect Sleeper®
Serta changed the memory foam mattress category forever when we introduced the
iComfort® Sleep System in 2011. These mattresses featured the world’s first memory foam
infused with the support and cooling touch of our own MicroSupport® gel.
Every new iComfort® and iComfort Directions mattress features Cool Action™ Dual Effects®
Gel Memory Foam – Serta’s latest breakthrough in gel memory foam technology. This is the
world’s first material to combine both our original MicroSupport® gel and our MicroCool+™ gel
in a material with up to 25% more total gel than our original formula. This represents a new
science in memory foam, re-engineered from the bottom up for excellent comfort, support,
temperature regulation and durability.
Not sure if an all-foam mattress is right for you? Check out our iSeries® Hybrid Sleep
System by Serta. These mattresses feature the same memory foam innovations used
in our new iComfort® mattresses, but in a more traditional construction with an advanced
innerspring support system.
* See price tags in bedding department for individual features of each mattress
* Special Note: Twin XL and California King mattresses can be special ordered
B12
November 24, 2014 8:00 AM
SELLING STRATEGY
1. NASA’S IT – Qualify! Begin every presentation with confidence
Having a routine makes beginning easier. Practice practice practice!
NA
NA ME
Get it, remember it and use it.
SA S HOPPING A ROUND
“Have you been shopping around?” An answer of yes or no leads to the
same result. Empathize with your customer. Show them that you understand
how confusing it can be purchasing a mattress and that Serta has a very simple
process to sort through the clutter. When you admit to the confusion the
Customer thinks… this person knows how I feel…
S
S IZE
“What size would you like to purchase?” Assume the sale. NOT “What size are
you looking for?” Begin the selling process with both you and the customer in the
right mindset.
IT“ I S T HIS A MATTRESS FOR YOURSELF?”
You want to know if someone else is going to be sleeping on the mattress but
asking that directly could be considered inappropriate by some consumers. You
never want to assume. This is the polite way of finding out where the mattress will
be used. Master bedroom, kids room, guest room, etc?
2. Break The Barrier -Tell the guest what to expect
Relieve the fear of the unknown. Give the customer a roadmap of what to expect – Simply tell the guest the “process” involved in choosing a mattress at Star!
3. Start with the pillow – Always have accessories in mind
Stand out from your competition. Offer a complete sleep solution.
“Have you ever been fitted for the right pillow?”
4. Find the “FEEL” - Use your “Test Beds”
Have your customer decide on their comfort by using the test beds.
This will be your guide on where to go next.
5. Find “THE” Bed - Narrow down selection to “THE” bed
Continue through the line until you reach a point where there is “Comfort” in Feel and Price
6. Present Features AND Benefits (only if needed – BENEFIT IS KEY!)
Use to overcome an objection (Break only in case of an emergency)
7. Close, Close, Close - Ask for the Order, you deserve it!
8. Finish with more ACCESSORIES!
Lifestyle foundation or standard foundation?
Protect your investment with a mattress protector!
B13
November 24, 2014 8:00 AM
ACCESSORIES
Mattress Protectors
iCOMFORT
•10 Year Warranty
•Allergy/Mite Proof
•Mold/Mildew Barrier
•Waterproof
•Pillow Protection
•Reversible Design
(Cotton/Tencel)
•Stretch Material
Twin
Twin XL
Full
Queen
King
CA King
N/A
394-746
N/A
394-747
394-751
394-753
N/A
$ 99.99
N/A
$139.99
$159.99
$169.99
ENCASEMENT
•10 Year Warranty
•Allergy/Mite Proof
•Mold/Mildew Barrier
•Waterproof
•Fits All Mattresses
•3M ScotchGuard
•Zip-off Design
•Bedbug Resistant
394-739
394-740
394-741
394-743
394-744
394-745
$ 79.99
$ 84.99
$ 89.99
$109.99
$129.99
$129.99
ELITE
•10 Year Warranty
•Allergen Proof
•Dust Mite Proof
•Mold/Mildew Barrier
•Waterproof
•Fits All Mattresses
•3M ScotchGuard
Material
394-732
394-733
394-735
394-736
394-737
394-738
$ 79.99
$ 84.99
$ 84.99
$ 89.99
$ 99.99
$ 99.99
EVERYDAY
•10 Year Warranty
•Allergen Proof
•Dust Mite Proof
•Mold/Mildew Barrier
•Waterproof
•Fits All Mattresses
394-725
394-727
394-728
394-729
394-730
394-731
$ 39.99
$ 44.99
$ 44.99
$ 49.99
$ 59.99
$ 59.99
Specialty Pillows
CONTOUR
Ergonomically
designed to
comfortably support
& cradle the head
& neck.
Queen
King
429-671
N/A
$99.00
N/A
SCRUNCH
iDIRECTIONS
All Sleepers.
All Sleepers. Curved
Uniquely designed
All Sleepers. Choose
design provides a
for enhanced cooling
your comfort – lay it
unique comfort &
comfort at the
flat or bunch it up!
support. Low profile
surface & cushioned
ensures comfort for
support from the
stomach sleepers.
core.
429-665
$79.00
429-672
$129.00
429-680
$99.99
429-667
$99.00
N/A
N/A
N/A
N/A
B14
November 24, 2014 8:00 AM
FREESTYLE
LIFESTYLE ADJUSTABLE BASES
X50 Lb. Lift Capacity
X
ProFitTM Retainer
System
X
X
650 Lbs.
X
ZipFitTM Retainer
System
X
Wall Hugger Design
X
X
X
Headboard Brackets
Included
X
X
X
Emergency Power
Outage Back-up
X
X
X
Variable Intensity
Massage
X
X
X
Preset Comfort
Position(s)
X
X
X
X
Programmable
Positions
X
X
X
One Touch Flat
Feature
X
X
X
X
Zero Pinch Point
Design
X
X
X
X
Zero Clearance
Design
(for use w/o legs)
X
X
X
Magnetic Panel
Remote Storage
X
X
Underbed
Convenience Light
X
Programmable Alarm
Clock (with app. only)
Control with Smart
Phone or Tablet
X
X
X
AC Outlets
USB Charging Port(s)
X
Independent Lumbar
Support
X
Independent Head
Tilt Support
X
Bluetooth Link
Speaker System
X
X
X
X
x
Warranty
25 Yrs.
25 Yrs.
25 Yrs.
20 Yrs.
Twin XL
394-680: $2,800
415-005: $1,600
415-011: $1,600
394-626: $750
Full
Queen
N/A
N/A
N/A
N/A
394-681: $3,000
415-009: $1,700
415-014: $1,700
394-629: $800
B15
November 24, 2014 8:00 AM
LIFESTYLE ADJUSTABLE BASES ACCESSORIES
LEGS: Stainless Steel (Sets of 4)
Description
Star #
Retail Price
2" Legs
347-843
$19.99
7" Legs
347-845
$34.99
9' Legs
347-846
$44.99
LEGS: Black Pwdr. Coated (Sets of 4)
Description
Star #
Retail Price
5" Legs
376-121
$26.99
7" Legs
347-847
$32.99
9" Legs
347-851
$39.99
CASTERS & EXTENSIONS (Sets of 4)
Description
Star #
Retail Price
3" Extensions
347-853
$15.99
3" Casters
357-068
$26.99
5" Casters
357-069
$54.99
9" Casters
347-855
$59.99
Description
Star #
Retail Price
3-in-1 Legs
421-782
$79.99
Description
Star #
Retail Price
3" Leg Extensions
421-783
$29.99
LEGS: (Sets of 4)
3-in-1
Legs
Headboard Brackets (Sets of 2)
Description
Star #
Retail Price
Twin XL
Spec. Order
Spec. Order
Queen
Spec. Order
Spec. Order
B16
November 24, 2014 8:00 AM
3" Leg
Extensions
LIFESTYLE ADJUSTABLE BASES
Motion Custom® Adjustable Base
Motion Perfect® II Design, plus:
• Motion Sensitive Backlit Remote
• USB Outlets
• Convenience Lighting
• Lumbar Support System
• Head Tilt Support System
• Sync Smart Devices
• Built-in Sound System
Motion Perfect® II Adjustable Base
•
•
•
•
•
•
•
•
Exclusive to Serta
No Retainer Bar (Zip FitTM Design)
Head / Foot up / Down
Dual Massage (quad motors)
Wireless Remote
Wall-Saver Technology
Accessories Legs
25 Year Warranty
Motion Signature® Adjustable Base
•ProFitTM System – Perfect for iSeries®
• Remote Stand with AC Outlets & USB Port
•BluetoothTM Compatible (Apple only)
• Dual Massage (frequency based)
• New Anti-Snore Position
• Wall-Saver Technology
• New Anti-snore position
• Under Bed Safety Light
• 25 Year Warranty
Motion EssentialsTM Adjustable Base
•
•
•
•
•
B17
Contemporary Design
Head / Foot Up / Down
Wired Remote
Retainer Bar
20 Year Warranty
November 24, 2014 8:00 AM
WARRANTY INFORMATION
Do’s and Don’ts of Bedding Care
• DO rotate your mattress as needed, this will promote even wear.
• DO use an appropriate frame and center support on queen- and king-size sets to ensure
validation of your warranty.
• DO let your new sleep set “air” upon removal from its plastic packaging. Discard the
plastic wrapping on your mattress as soon as possible; a child or pet can become
entangled and suffocate.
• DO keep your bedding clean and use a mattress pad. Stains, soiling, fluid penetration or
other signs of abuse may void the warranty and make your bedding ineligible for repair or
replacement.
• DO replace the foundation when purchasing a new mattress to provide the proper support
for your new mattress.
• DO carry your mattress upright on its side. It is easier to handle and less likely to damage
the mattress. If you need to store your mattress for an extended period, please store it
flat.
• DO promptly dispose of old mattresses to avoid a fire hazard.
• DON’T remove the law tag at the end of your mattress as this has the identification
needed to establish your warranty rights.
• DON’T bend excessively or jump on your mattress under any circumstances. Such
treatment may damage the mattress or boxspring. Normal use on an adjustable base is
permitted.
• DON’T use cleaning fluids on your mattress. The chemicals may damage some of the
materials.
• DON’T allow your mattress to get wet. Any liquids, water or other fluids may damage
upholstery causing materials to compress. Serta recommends that you protect your
mattress from water and other liquids with a water proof mattress pad.
WARRANTY SCHEDULE
Total Ltd. Period for No
Warranty Warranty Charge Repair
Repair or Replacement Charge
Code
Period
or Replacement
After No Charge Period*
(in years)*
(in years)*
W20F
20
10
1/20 of deal. ret. price times yrs. from pur. date
W25F
25
15
1/20 of deal. ret. price times yrs. from pur. date
W30
30
10
1/30 of deal. ret. price times yrs. from pur. date
W25
25
10
1/25 of deal. ret. price times yrs. from pur. date
W20A
20
10
1/20 of deal. ret. price times yrs. from pur. date
W7A
10
5
1/10 of deal. ret. price times yrs. from pur. date
W6
10
3
1/10 of deal. ret. price times yrs. from pur. date
W3
10
1
1/10 of deal. ret. price times yrs. from pur. date
* All Serta matresses will carry a 10 yr. non-prorated warranty starting Jan. 2015.
MATTRESS CARE
• Regular bed frame examples for king and queen size bedding.
• Center support that extends to the floor is required
for king and queen-size models.
B18
November 24, 2014 8:00 AM
SERTA LIMITED WARRANTY
Because we strongly believe in the quality design and craftsmanship of our products,
Serta products are warranted against manufacturing defects in workmanship and material
(excluding covers and handles).
If you observe a defect, contact the Serta dealer from which you purchased the set.
If the dealer cannot be reached, please contact Serta Customer support at
888-550-SERTA. In either case, you must, within the duration of the warranty, provide
the original law tags, proof of purchase (including date of purchase) and be the
original purchasing consumer.
Your Serta mattress and/or foundation will be repaired or replaced (at our option) with
charges, as shown on the Serta Warranty Schedule and exclusive of transportation and
inspection costs.
All other claims including incidental or consequential damages are precluded. If identical
materials are not available at the time of repair or replacement, the manufacturer reserves
the right to substitute materials of equal quality. Serta reserves the right to refuse service and
invalidate the warranty when, upon inspection, the sleep set is found to be in an unsanitary
condition (due to stains, soiling or other abuse) or when the product failure is caused by
factors other than defective workmanship or materials.
Any and all implied warranties on this product shall not exceed in duration the term of this
limited warranty. The warranty begins on the day you purchase your sleep set. If your sleep
set is repaired or replaced, this limited warranty will not be renewed or extended. Please
refer to the Serta Warranty Schedule on the card to determine the length of your warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitation or exclusion may
not apply.
This warranty gives you specific legal rights. You may also have other rights, which vary from
state to state.
This warranty is given by the Serta manufacturer whose name and address appear on the
law tag attached to your Serta product.
We recommend that you retain the tags and examine the law tag attached to your Serta
product and record the name and address of the Serta manufacturer and your warranty code
on the warranty card.
Your Serta mattress meets or exceeds State and Federal Fire Retardant Standards when
used either by itself or with a specified foundation.
This warranty does not apply to products used in hotels, motels or institutional facilities.
B19
November 24, 2014 8:00 AM
SERTA LIMITED WARRANTY (cont'd)
The Serta Warranty covers only the following items during normal wear:
MATTRESS:
• Wires that are loose, broken or protruding through the fabric
• Sagging that measures 1½” or greater, only if the mattress has been continuously
supported by a matching foundation (or equivalent) and used with an appropriate frame
and center support, or a minimum of 5 cross slats w/ center support that extends to the
floor
• Body impressions of 1½” or greater
FOUNDATION:
• Broken or loose support elements
• Compression or unstapling of support elements
• Broken or loose grid top
• Splitting of the wood frame
• Loose, bent or defective wood beams
• Sagging, but only when continuously supported with an appropriate frame with a rigid
center support
The Serta Warranty does NOT cover items such as, but not limited to:
• Bedding sold “as is” or floor samples, or bedding purchased from second hand parties,
non-retail establishments or received as a promo item
• Bedding height
• Comfort preference
• Fabric stains, soiling or burns
• Replacement of another piece in a sleep set, unless it is also defective
• Transportation and inspection costs
• Body impressions less than 1½”
• Damage of the mattress or foundation due to abuse
• Mattress damage due to an inappropriate foundation
• Sheet fit
• Mattress fabric
• Latex and Memory Foam mattresses: Normal change in softness and recovery time in
these materials over time. This does not affect the pressure relieving qualities of these
mattresses.
B20
November 24, 2014 8:00 AM
NUMBER:T105
MANUFACTURER:TEMPUR-PEDIC
SPECIAL ORDER:
YES
DELIVERY TIMES:
14 DAYS OR LESS
PLANT LOCATIONS: DUFFIELD, VIRGINIA
ALBUQUERQUE, NEW MEXICO
DENMARK
STOCK AVAILABILITY:
TEMPUR-PEDIC CUSTOMER SERVICE:
REPRESENTATIVES: 7 Days or Less
888-298-4123
Territory Sales Manager & Representative
Erin Brown
Phone: 512-299-4335
Email: [email protected]
GENERAL INFORMATION
Tempur-Pedic was introduced in North America in 1992 and the product is now sold in over
60 countries. Tempur-Pedic corporate headquarters are in Lexington, Kentucky.
FEATURES AND BENEFITS
Six Key Selling Points
T����Temperature and Weight Sensitive. Reacts to your body’s temperature and weight.
Creates a custom fit for each individual person. Conforms to your shape for neck and
spine support.
E����Energy Absorbing. No motion transfer - movement is perfectly absorbed. Undisturbed
sleep for both partners.
M����Maintenance Free. No flipping or rotating. Backed by a 10-year full replacement limited
warranty with a guarantee of no more than 3/4” body impression! Allergen resistant.
P����Pressure Relieving. Tempur absorbs and redistributes your body weight across the
surface of the mattress to relieve pressure points.
U����Unique. The formula for Tempur material is a trade secret known only to a handful of
individuals. Tempur material is made only in our company-owned production facilities
using our proprietary formula and manufacturing process. We have two manufacturing
facilities right here in the USA!
R����Recognizable. Tempur-pedic is the #1 brand in premium bedding thanks to powerful
advertising and overwhelming consumer and peer recognition. Tempur-Pedic has the
only mattresses and pillows recognized by NASA and certified by the Space Foundation
as well as being recommended by over 25,000 medical professionals. We have earned
the Good Housekeeping Seal of Approval and many were awarded Consumer Digest’s
“Best Buy” title and the “Ease of Use” commendation by the Arthritis Foundation.
B21
November 24, 2014 8:00 AM
TEMPUR-PEDIC® WARRANTY
We believe in the quality of our products and we build them to last for years. Still, we realize
that sometimes thing go wrong. To protect you against defects, we include a limited warranty
with most of our products. You can read the full text of your warranty using the links below.
Mattresses and Flat Foundations:
10 Year Full Replacement Limited Warranty
(/customer-service/10-year-full-warranty.asp)
Tempur-Ergo Premier and Tempur-Ergo Grand:
5 Year Parts and Labor, Lifetime Frame Warranty
(/customer-service/5-year-lifetime.asp)
Tempur-Ergo Plus:
3 Year Full, 5 Year Parts, 15 Year Frame
(/customer-service/3-5-year-lifetime.asp)
Tempur-Up Foundation:
15-Year Limited Warranty
(/customer-service/15-year-lifetime-warranty-tempur-up.asp)
Mattress Toppers:
25 Year Limited Warranty
(/customer-service/25-year-warranty-toppers.asp)
Mattress Protectors:
10 Year Limited Warranty
(/customer-service/10-year-limited-warranty.asp)
Bedframe:
Lifetime Limited Warranty
(/customer-service/lifetime-limited-warranty-bedframe.asp)
Pillows and Cushions:
3 Year Limited Warranty
(/customer-service/3-year-limited-warranty.asp)
Bed Linens:
1 Year Limited Warranty
(/customer-service/1-year-limited-warranty.asp)
Accessories:
1 Year Limited Warranty
(/customer-service/1-year-limited-warranty-accessories.asp)
B22
November 24, 2014 8:00 AM
TEMPUR-ERGOTM PREMIER ADJUSTABLE BASE
Virtually infinite ergonomic positions plus 4 unique massage programs.
• HEAD AND FOOT LIFT: Virtually infinite ergonomic head and foot positions.
• SOOTHING MASSAGE:
Standard, wave, synchronized wave and pulse programs using 3 separate motors.
• REMOTE CONTROL CHOICES:
LCD wireless remote control, plus optional free smartphone app.
OTHER OPTIONS
Also available as Tempur-ErgoTM Grand to pair with the GrandBedTM
LCD Wireless Remote Control
•Ergonomic Design
•Exclusive motion-activated LED backlight for all buttons
•Flat button for one-touch return to flat position
•4 buttons to store memory positions
•Operate up to 8 Tempur-ErgoTM bases simultaneously in showrooms
Free Smartphone App
•Free app download for iPhone®, iPod® touch, iPad® and Android® phones and tablets,
Kindle® Fire HDTM and HDXTM
AVAILABLE BASE SIZES
Twin
X
Total Height:
Legs + Base
Twin
Long
X
Double
Queen
X
X
Option
Option
NO LEG
Split
Queen
X
King
Split
King
X
CA King
Split CA
King
X
Standard
(Grey Uph.)
Option
Standard
(Brn. Uph.)
Optioin
4.5" LEG
4.5" LEG
W/CASTER
6.5" LEG
6.5" LEG
W/CASTER
9" LEG
9" LEG
W/CASTER
12.75"
15.25"
14.75"
17.25"
17.25"
19.75"
Option
Option
(Rests on
Rubber Foot)
CASTER
ONLY
9"
11.50"
B23
November 24, 2014 8:00 AM
TEMPUR-ERGOTM PLUS ADJUSTABLE BASE
Virtually infinite ergonomic positions for head and foot.
• HEAD AND FOOT LIFT: Virtually infinite ergonomic head and foot positions.
• WIRELESS REMOTE CONTROL: LCD backlit wireless remote control.
OTHER OPTIONS
Wireless Remote Control
•
•
•
•
LED Backlight for all buttons
Flat button for one-touch return to flat position
2 buttons to store memory positions
Operate up to 8 Tempur-ErgoTM bases simultaneously in showrooms
AVAILABLE BASE SIZES
Twin
X
Total Height:
Legs + Base
Twin
Long
X
Double
Queen
X
X
Split
Queen
King
Split
King
X
CA King
Split CA
King
X
Option
Option
Option
Option
Option
Option
Standard
Option
4.5" LEG
4.5" LEG
W/CASTER
6.5" LEG
6.5" LEG
W/CASTER
9" LEG
9" LEG
W/CASTER
12" LEG
12" + 12"
LEG EXT.
7.75"
10.25"
9.75"
12.25"
12.25"
14.75"
15.25"
17.25"
B24
November 24, 2014 8:00 AM
TEMPUR-UPTM ADJUSTABLE BASE
Trade up to head lift for only $500 more (queen size) than a flat foundation.
• HEAD LIFT: Virtually infinite ergonomic head positions.
• WIRED REMOTE CONTROL:
• LED backlit wired remote control for all buttons.
• Flat button for one-touch return to flat position.
• CONSTRUCTION:
• 9" High
• Designed to fit most bedframes
• Ships without legs (legs optional)
AVAILABLE BASE SIZES
Twin
X
Twin
Long
X
Double
Queen
X
X
Option
Total Height:
Legs + Base
Split
Queen
Split
King
X
King
CA King
Split CA
King
X
Option
Option
Option
Option
Option
Option
CASTER KIT
4.5" LEG
4.5" LEG
W/CASTER
6.5" LEG
6.5" LEG
W/CASTER
9" LEG
9" LEG
W/CASTER
12.25"
13.50"
16"
15.50"
18"
18"
20.50"
B25
November 24, 2014 8:00 AM
NUMBER:S501
MANUFACTURER:SIMMONS
SPECIAL ORDER:
DELIVERY TIMES:
PLANT LOCATIONS: STOCK AVAILABILITY:
YES
14 DAYS OR LESS
DALLAS, TEXAS
7 DAYS OR LESS
REPRESENTATIVES:
Strategic Account Manager
Jeff Buehrig
Cell Phone: 713-992-4548
Retail Account Specialist and Trainer
Rae Linn Ladd
Phone: 979-703-9052
GENERAL INFORMATION
Simmons has been in business since 1870. They developed the pocketed coil system in
1925, the Queen size bed in 1958, King size bed in 1959, and the No-Flip bed in 2000. All
Simmons products are compatible with adjustable bases and all Simmons products have a
10-year non-prorated warranty.
Beautyrest Key Drivers:
Motion Separation - Individual pocketed coils eliminate the transfer of motion, providing a
peaceful night’s sleep.
Conformability - Individual pocketed coils are joined a third of the way down the coil so that
each coil can conform to every unique curvature of the body.
Durability - Individual pocketed coils are built with 47 1/4” of steel, almost double the industry
average per coil. This much steel coupled with no flip construction provides one of the most
durable products in the industry.
B26
November 24, 2014 8:00 AM
SIMMONS (cont'd)
COIL COUNTS
Twin
Full
Queen
King
Recharge
351
513
660
870
Recharge Ultra
World Class
377
551
704
928
BeautyRest Black
N/A
551
704
928
EDGE SUPPORT
Recharge
Foam encased
Recharge Ultra
Foam encased
BeautyRest Black
Foam encased
Heat Dissipation
Uniquely formulated memory foam dissipates heat to help keep you
at your ideal sleeping temperature.
Quicker Recovery
Patented foam technology responds quickly to move more freely to
your body’s unique contours.
Consistent Comfort NxG Memory Foam is unaffected by up to a 30 degree temperature
change, meaning this bed feels exactly the same from the show floor
to the customer’s home.
B27
November 24, 2014 8:00 AM
SIMMONS (cont'd)
Size
Dimensions
(without legs)
Weight
Box
Dimensions
Weight Limit
(including
mattress)
TL - Twin Long
38­'' x 80'' x 9.5''
155 lbs.
40'' x 82'' x 10''
520 lbs
Q - Queen
60'' x 80'' x 9.5''
175 lbs.
62'' x 82'' x 10''
650 lbs
CKS - CA King Split
36'' x 84'' x 9.5''
152 lbs.
38'' x 86'' x 10''
520 lbs
(ea. side)
• Comes with 2", 5" & 7" black powder coated legs, retainer bar + headboard brackets.
• Legs measure from floor to bottom of base.
B28
November 24, 2014 8:00 AM
NUMBER:C835
MANUFACTURER:RESTONIC
SPECIAL ORDER:
DELIVERY TIMES:
PLANT LOCATIONS: STOCK AVAILABILITY:
NO
14 DAYS OR LESS
HOUSTON, TEXAS
7 DAYS OR LESS
REPRESENTATIVES: Account Manager:
Phone: Cell: Email: Missy Ayers
713-222-7394
713-409-4448
[email protected]
GENERAL INFORMATION
Restonic has been in business since 1938 with a long-standing tradition of researching,
developing and engineering the highest quality sleep products. Restonic has been an integral
part of the bedding industry for nearly three quarters of a century, a significant milestone very
few mattress companies achieve. And our dedication to giving you a high-quality mattress is
even easier today, as Restonic can be found in fine retail stores nationally and internationally,
thanks to our strong manufacturing network throughout the world.
AVAILABLE MODELS:
•Juvenile
•Comfortcare
*See price tags in bedding department for features and benefits of each mattress.
COMFORT CARE:
Greatness Starts in
the Middle
1.
1. MARVELOUS MIDDLE
2.
3.
4.
2.SUPEREDGE
3.COVER
4.SPIRALOK
TECHNOLOGY
Boasting the one and only Marvelous MiddleTM technology, it’s no surprise that ComfortCare
is a seven-time winner of the Consumer’s Digest Best BuyTM Award.
MARVELOUS MIDDLETM
Restonic does more in the center third than other mattresses, increasing body support,
mattress durability and resiliency. The center of our ComfortCare mattress concentrates
more coils in the center third for 25% more support, preventing mattress sagging. Now that’s
marvelous.
SUPEREDGE PLUSTM
High-density foam surrounds the perimeter of the ComfortCare innerspring, giving you a
100% sleep surface and enhanced edge support without breaking down over time.
SPIRALOKTM TECHNOLOGY
This technology reduces motion transference, eliminating partner disturbance and rolltogether for undisturbed sleep.
B29
November 24, 2014 8:00 AM
RESTONIC (cont'd)
PRICE FOR RESTONIC BOX SPRINGS ONLY
OPULENCE
Private Label
Size
Style
Twin
Reg & LP
$90
Full
Reg & LP
$110
Queen
Reg & LP
$125
King*
*2 twin XL
Reg & LP
(need 2)
$90
each
Deduct box spring price from set price to get mattress only price.
B30
November 24, 2014 8:00 AM
Price