BEDDING ADDITIONAL CHARGES THINGS TO REMEMBER
Transcription
BEDDING ADDITIONAL CHARGES THINGS TO REMEMBER
BEDDING Our 40 Night Comfort policy is valid for premium bedding ONLY. Star does ask that the customer sleep on the bedding for a minimum of 30 nights so that they can adjust to the new comfort. Refer to the Star Use & Care Guide for required “break-in” procedures and mattress care. If still not satisfied up to the 40th night, Star will offer one exchange for a nominal delivery charge. *This applies to first set purchase NOT Re-selections unless defective. DESCRIPTION 3/3 STANDARD TWIN 3/3 LONG BOY TWIN (King length) 4/6 STANDARD FULL 5/0 QUEEN 6/6 KING Mattress Box Spring 6/0 CALIFORNIA KING Mattress Box Spring MEASUREMENTS (Maximum. Sizes may vary.) 38 38 54 60 76 38 72 36 x x x x x x x x 75 80 * 75 80 80 80 84** 84** BOX SPRING ONLY PRICE (For private label mattress made by Restonic) (FOR MATTRESS ONLY PRICE: DEDUCT BOX SPRING PRICE) See Box spring only price page. ADDITIONAL CHARGES ** California Kings are no additional charge. Low profile boxes are the same price as regular boxes. THINGS TO REMEMBER • Frames are not included in the price of the mattress sets, so please always check with your customer to see if they will need a frame! • When writing up a King Set remember you will need to enter a quantity of 2 for box spring Star Number. Using kit numbers is strongly recommended as the kits include 2 boxes. • Bedding is delivered to our warehouse each weekday (location 31 – on our dock-ready to sell). • See size comparion below. • Ask about Regular box spring vs. Low profile box spring Restonic/Tempur-Pedic/Serta Regular 9” Low Profile 5” Simmons Regular 9” Low profile 5.5” ADJUSTABLE BASES Serta Regular 9” Low profile 6” • Adjustable bases are available for all mattresses that are adjustable friendly. • Each vendor has one or more designed to work with their mattresses. B1 November 24, 2014 8:00 AM BODY IMPRESSIONS 1. In the ordinary course of sleep set use, slight body impressions are normal and do not indicate structural failure. They are only an indication that the upholstery layers are settling and conforming to your individual body. That is why it is important that you rotate your bedding regularly to keep the cushioning soft and resilient. 2. “Body Impressions” and “Sagging” are quite different. “Sagging” signifies a structural problem in the mattress set. Lack of proper frame support or defect in the box spring are the most common issues. 3. Similar household problems to “Body Impressions” include Plush carpeting which will show footprints, and soft cushions which will require consistent fluffing up. 4. Today’s mattresses may have anywhere from 5 to 8 layers of upholstery padding. Initially there is air between each layer, but as the mattress is slept on, the air will be forced out. This creates a flatter mattress under the body sleeping area. 5. Innerspring mattresses made 10 years ago and older were typically 6” to 7” thick, i.e. 70% coil, 30% padding. Today’s mattresses are 10” to 12” thick or more, i.e. 30% coil, 70% padding. The old mattress was slept “on”. Today’s mattresses are slept “in”. 6. When a mattress starts showing a “Body Impression”, it means the mattress may need to be rotated. Mattresses may be rotated to even out usage. 7. The biggest “Body Impression” issue is with the King Size. At 76”, the mattress width is equivalent to two twin size beds. Invariably, nobody sleeps in the center of the mattress. Because of this, the mattress often develops a “ridge” down the middle from head to foot. Less than half a King Size mattress is actually used and slept on. 8. There are 3 types of mattresses made today. Firm, Plush, and Pillow top styles. Due to the varieties of comfort, and the weight differences of the people sleeping on them, it is very difficult to accurately indicate numerically what depth of “Body Impressions” is acceptable. Every mattress will have somewhat of a body impression. 9. “Body Impressions” can be influenced by the support given by the box spring. An incorrect metal bed frame or slat support under a 4-poster bed can cause problems. (See Warranty Card) CONCLUSION When the bed is comfortable, giving good support, and offers a great night’s sleep, a “Body Impression” can probably be lived with. B2 November 24, 2014 8:00 AM BED FRAMES STAR# DESCRIPTION Promotional Frames (Note: Use these when providing free frame.) 323-851-6 I-3346 SC 3/3-4/6 4 Legs with Casters 323-854-0 I-434 RR 3/3 TWIN XL (Use with extra long bedding only.) 323-852-4 I-50 RR 5/0 5 Legs with Rug Savers 323-853-2 I-6066 RR 6/0-6/6 6 Legs with Rug Savers Low-Profile Frames 323-891-2 LB-66 5/0-6/0-6/6 Low Profile 323-889-6 LB-34 3/3-4/6 Low Profile Premium Heavy Duty Frames 323-856-5 1330 WR 3/3 Frame 323-858-1 1460 WR 4/6 Frame 323-859-9 1500 WR 5/0 Frame 323-860-7 1660 WR 6/6 Frame Bed Rails 323-886-2 323-861-5* 323-887-0 323-862-3* H479AGFB 3/3-4/6 Hook in Rails I-4434AG 3/3-4/6 Bolt on Rails HCS379AGFB 5/0-6/6 Hook in Rails I-4456AG 5/0-6/6 Bolt on Rails 5/0 and 6/6 have center support on the bed frame. See blue book pages for more info. on other frames available. *Use for metal beds. DAYBEDS 323-867-2 7500 Top Spring w/Adjustable Bracket/Daybed Group ($79.95 if purchased separately.) See page B9. 323-866-4 7000 Pop Up Unit. See page B9. NOTE Whenever you are writing up a daybed, you must include the Star # for the top spring unit. B3 November 24, 2014 8:00 AM DAYBED MATTRESSES For Trundles Use 326-051-0 Restonic Ultima Mattress Serta Bunkie Boards 688-689-9 135-924-9 725-184-6 303-064-0 Twin Bunkie Board Twin LX Bunkie Board (Use 2 for King) Full Bunkie Board Queen Bunkie Board B4 November 24, 2014 8:00 AM PROMOTIONAL ADJUSTABLE KEY SLOT BED FRAMES ITEM # STAR # I-3346SC 323-851-6 DESCRIPTION 4 leg 3/3, 4/6 1 5/8" casters 1-1/4" Side Rails x 63" L ITEM # STAR # DESCRIPTION I-434RR 323-854-0 3/3 TWIN XL ONLY 4 rug roller - no center support 1-1/2" Side Rails x 70" L ITEM # STAR # I-50RR 323-852-4 DESCRIPTION 5/0 frame 5 legs, 4 rollers, 1 glide 1-1/4" side rails x 70" L Center cross rail *Caution: Using a 5/0 without center cross support may void bedding warranty. B5 November 24, 2014 8:00 AM PROMOTIONAL ADJUSTABLE KEY SLOT BED FRAMES (cont'd) Standard or extra length bedding STAR # ITEM # I-6066RR 323-853-2 DESCRIPTION Adjusts to 5/0, 6/0 or 6/6 6 legs, 4 rollers, 2 glides 1-1/4" side rails x 70" L Single center rail BOLT-ON OR HOOK-ON RAIL SYSTEMS* I-4456 AG Queen/King I-4434 AG Twin/Full Also available as hook-on ITEM # I-4434AG STAR # 323-861-5 DESCRIPTION Fits 3/3, 4/6, 4 legs, adj. glides H479AGFB** 323-886-2 Fits 3/3, 4/6. 1-1/2" Side rails x 76" L Center cross rail, 4 legs, 4 adjustable glides I-4456AG 323-862-3 Fits 5/0 and 6/6 1-1/2" Side rails x 82" L Single center rail HCS379AGFB** 323-887-0 Fits 5/0, 6/0 and 6/6 1-1/2" Side rails x 82" L Double center rail 6 legs and 5 adjustable glides * Can be used with most metal beds. ** Not pictured. B6 November 24, 2014 8:00 AM PREMIUM BED FRAMES Lifetime Limited Warranty 1660WR KING 1500WR QUEEN 1460WR / FULL 1330WR / TWIN ITEM NO. STAR NO. DESCRIPTION 1330WR 323-856-5 Twin. 1-3/4" side rails x 71" L. 4 Legs. 4 Wide rug rollers. 1460WR 323-858-1 Full. 1-3/4" side rails x 71" L. 4 Legs. 4 Wide rug rollers. 1500WR 323-859-9 Queen. 1-3/4" side rails x 71" L. Dbl. center rail. 6 Legs. 6 Wide rug rollers. 1660WR 323-860-7 King. 1-3/4" side rails x 71" L. Dbl. center rail. 6 Legs. 6 Wide rug rollers. 1600WR 323-892-0 Cal. King. 1-3/4" side rails x 71" L. Dbl. center rail. 6 Legs. 6 Wide rug rollers. B7 November 24, 2014 8:00 AM LOW PROFILE FRAMES LB-66 Queen/King LB-34 Twin/Full/Queen ITEM # STAR # DESCRIPTION LB-34 323-889-6 Twin / Full / Queen (lowers bed 3") 1-1/2" Side rails x 70" L. 4 Legs. 4 Wide rug rollers. LB-50** 323-890-4 Queen (lowers bed 3") 1-1/2" Side rails x 70" L. Center cross rail. 5 Legs. 5 Wide rug rollers. LB-66 323-891-2 Queen / King / Cal. King 1-1/2" Side rails x 70" L. Double center rail. 6 Legs. 6 Wide rug rollers. ** Not pictured. ROLLAWAY Tubular Steel ITEM # PRICE DESCRIPTION RRW306** $299 30” (2/6) w 6” foam mattress, link suspension, 30" x 75" x 21". 35 lbs. RRW396** $339 39” (3/3) w/ 6” foam mattress, link suspension, 39" x 75" x 21". 40 lbs. RRW475** $379 48 (4/0) w 6” foam mattress, link suspension, 48" x 75" x 21". 47 lbs. ** Denotes Special Order Item Comes in within a week B8 November 24, 2014 8:00 AM DAYBED TOP SPRINGS AND LOWER UNITS 7500 ITEM # STAR # 7500 323-867-2 DESCRIPTION Single trundle. Poly-deck. Top spring. 1-1/2" Side rails. 71-1/2" x 38-3/4" (Support arms not included.) 7000 Pop Up ITEM # STAR # 7000 323-866-4 DESCRIPTION Pop-up trundle. Poly-deck. Top Spring. 1-1/2" Side rails. 71-1/2" x 38-3/4". Rug rollers. B9 November 24, 2014 8:00 AM COMBINATIONS FREE STANDING TRUNDLE TOP 160PNE & 48 ARMS ITEM # STAR # 7500 323-867-2 315 323-888-8 DESCRIPTION Kit # K46565 Support arms. Two tubular support arms attach to 7500 top spring. B10 November 24, 2014 8:00 AM ACCESSORIES Bed hooks Modi-Plate Swing Hinges ITEM # STAR # DESCRIPTION MA-4 323-868-0 Modi-plates. Sold in pairs. For adapting bed frame to oversized headboard. 711 323-869-8 Bed hooks. Sold in pairs. Attaches oversize/undersize headboard with downward bed hooks. SH1 323-870-6 Swing hinges. Conventional bed hinge for swing type frames. Mantua Center Support System for Wood Rails ITEM # 6WS96 STAR # 323-864-9 DESCRIPTION Full / Queen / King / Cal. King 1-1/4" cross supports. Head to foot single center rails. 6 Legs. 6 Adjustable glides. ($59.99 if purchased separately) B11 November 24, 2014 8:00 AM VENDOR NUMBER: S215 MANUFACTURER:SERTA SPECIAL ORDER: DELIVERY TIMES: PLANT LOCATION: STOCK AVAILABILITY: YES 7 DAYS OR LESS HOUSTON, TX 7 DAYS OR LESS REPRESENTATIVES: Account Manager: James Sheridan Phone: 281-345-6237, x4450 Cell: 832-722-2100 Email:[email protected] Serta is proud to be the number one mattress manufacturer in the United States, and a leading manufacturer worldwide. Serta has some 30 manufacturing facilities in the US and Canada. For more than 80 years, Serta has consistently made investments Into innovative features to ensure the comfort and durability of every mattress we sell. AVAILABLE MODELS •iComfort® • iComfort Directions® •iSeries® • iSeries Profiles® • Perfect Sleeper® Serta changed the memory foam mattress category forever when we introduced the iComfort® Sleep System in 2011. These mattresses featured the world’s first memory foam infused with the support and cooling touch of our own MicroSupport® gel. Every new iComfort® and iComfort Directions mattress features Cool Action™ Dual Effects® Gel Memory Foam – Serta’s latest breakthrough in gel memory foam technology. This is the world’s first material to combine both our original MicroSupport® gel and our MicroCool+™ gel in a material with up to 25% more total gel than our original formula. This represents a new science in memory foam, re-engineered from the bottom up for excellent comfort, support, temperature regulation and durability. Not sure if an all-foam mattress is right for you? Check out our iSeries® Hybrid Sleep System by Serta. These mattresses feature the same memory foam innovations used in our new iComfort® mattresses, but in a more traditional construction with an advanced innerspring support system. * See price tags in bedding department for individual features of each mattress * Special Note: Twin XL and California King mattresses can be special ordered B12 November 24, 2014 8:00 AM SELLING STRATEGY 1. NASA’S IT – Qualify! Begin every presentation with confidence Having a routine makes beginning easier. Practice practice practice! NA NA ME Get it, remember it and use it. SA S HOPPING A ROUND “Have you been shopping around?” An answer of yes or no leads to the same result. Empathize with your customer. Show them that you understand how confusing it can be purchasing a mattress and that Serta has a very simple process to sort through the clutter. When you admit to the confusion the Customer thinks… this person knows how I feel… S S IZE “What size would you like to purchase?” Assume the sale. NOT “What size are you looking for?” Begin the selling process with both you and the customer in the right mindset. IT“ I S T HIS A MATTRESS FOR YOURSELF?” You want to know if someone else is going to be sleeping on the mattress but asking that directly could be considered inappropriate by some consumers. You never want to assume. This is the polite way of finding out where the mattress will be used. Master bedroom, kids room, guest room, etc? 2. Break The Barrier -Tell the guest what to expect Relieve the fear of the unknown. Give the customer a roadmap of what to expect – Simply tell the guest the “process” involved in choosing a mattress at Star! 3. Start with the pillow – Always have accessories in mind Stand out from your competition. Offer a complete sleep solution. “Have you ever been fitted for the right pillow?” 4. Find the “FEEL” - Use your “Test Beds” Have your customer decide on their comfort by using the test beds. This will be your guide on where to go next. 5. Find “THE” Bed - Narrow down selection to “THE” bed Continue through the line until you reach a point where there is “Comfort” in Feel and Price 6. Present Features AND Benefits (only if needed – BENEFIT IS KEY!) Use to overcome an objection (Break only in case of an emergency) 7. Close, Close, Close - Ask for the Order, you deserve it! 8. Finish with more ACCESSORIES! Lifestyle foundation or standard foundation? Protect your investment with a mattress protector! B13 November 24, 2014 8:00 AM ACCESSORIES Mattress Protectors iCOMFORT •10 Year Warranty •Allergy/Mite Proof •Mold/Mildew Barrier •Waterproof •Pillow Protection •Reversible Design (Cotton/Tencel) •Stretch Material Twin Twin XL Full Queen King CA King N/A 394-746 N/A 394-747 394-751 394-753 N/A $ 99.99 N/A $139.99 $159.99 $169.99 ENCASEMENT •10 Year Warranty •Allergy/Mite Proof •Mold/Mildew Barrier •Waterproof •Fits All Mattresses •3M ScotchGuard •Zip-off Design •Bedbug Resistant 394-739 394-740 394-741 394-743 394-744 394-745 $ 79.99 $ 84.99 $ 89.99 $109.99 $129.99 $129.99 ELITE •10 Year Warranty •Allergen Proof •Dust Mite Proof •Mold/Mildew Barrier •Waterproof •Fits All Mattresses •3M ScotchGuard Material 394-732 394-733 394-735 394-736 394-737 394-738 $ 79.99 $ 84.99 $ 84.99 $ 89.99 $ 99.99 $ 99.99 EVERYDAY •10 Year Warranty •Allergen Proof •Dust Mite Proof •Mold/Mildew Barrier •Waterproof •Fits All Mattresses 394-725 394-727 394-728 394-729 394-730 394-731 $ 39.99 $ 44.99 $ 44.99 $ 49.99 $ 59.99 $ 59.99 Specialty Pillows CONTOUR Ergonomically designed to comfortably support & cradle the head & neck. Queen King 429-671 N/A $99.00 N/A SCRUNCH iDIRECTIONS All Sleepers. All Sleepers. Curved Uniquely designed All Sleepers. Choose design provides a for enhanced cooling your comfort – lay it unique comfort & comfort at the flat or bunch it up! support. Low profile surface & cushioned ensures comfort for support from the stomach sleepers. core. 429-665 $79.00 429-672 $129.00 429-680 $99.99 429-667 $99.00 N/A N/A N/A N/A B14 November 24, 2014 8:00 AM FREESTYLE LIFESTYLE ADJUSTABLE BASES X50 Lb. Lift Capacity X ProFitTM Retainer System X X 650 Lbs. X ZipFitTM Retainer System X Wall Hugger Design X X X Headboard Brackets Included X X X Emergency Power Outage Back-up X X X Variable Intensity Massage X X X Preset Comfort Position(s) X X X X Programmable Positions X X X One Touch Flat Feature X X X X Zero Pinch Point Design X X X X Zero Clearance Design (for use w/o legs) X X X Magnetic Panel Remote Storage X X Underbed Convenience Light X Programmable Alarm Clock (with app. only) Control with Smart Phone or Tablet X X X AC Outlets USB Charging Port(s) X Independent Lumbar Support X Independent Head Tilt Support X Bluetooth Link Speaker System X X X X x Warranty 25 Yrs. 25 Yrs. 25 Yrs. 20 Yrs. Twin XL 394-680: $2,800 415-005: $1,600 415-011: $1,600 394-626: $750 Full Queen N/A N/A N/A N/A 394-681: $3,000 415-009: $1,700 415-014: $1,700 394-629: $800 B15 November 24, 2014 8:00 AM LIFESTYLE ADJUSTABLE BASES ACCESSORIES LEGS: Stainless Steel (Sets of 4) Description Star # Retail Price 2" Legs 347-843 $19.99 7" Legs 347-845 $34.99 9' Legs 347-846 $44.99 LEGS: Black Pwdr. Coated (Sets of 4) Description Star # Retail Price 5" Legs 376-121 $26.99 7" Legs 347-847 $32.99 9" Legs 347-851 $39.99 CASTERS & EXTENSIONS (Sets of 4) Description Star # Retail Price 3" Extensions 347-853 $15.99 3" Casters 357-068 $26.99 5" Casters 357-069 $54.99 9" Casters 347-855 $59.99 Description Star # Retail Price 3-in-1 Legs 421-782 $79.99 Description Star # Retail Price 3" Leg Extensions 421-783 $29.99 LEGS: (Sets of 4) 3-in-1 Legs Headboard Brackets (Sets of 2) Description Star # Retail Price Twin XL Spec. Order Spec. Order Queen Spec. Order Spec. Order B16 November 24, 2014 8:00 AM 3" Leg Extensions LIFESTYLE ADJUSTABLE BASES Motion Custom® Adjustable Base Motion Perfect® II Design, plus: • Motion Sensitive Backlit Remote • USB Outlets • Convenience Lighting • Lumbar Support System • Head Tilt Support System • Sync Smart Devices • Built-in Sound System Motion Perfect® II Adjustable Base • • • • • • • • Exclusive to Serta No Retainer Bar (Zip FitTM Design) Head / Foot up / Down Dual Massage (quad motors) Wireless Remote Wall-Saver Technology Accessories Legs 25 Year Warranty Motion Signature® Adjustable Base •ProFitTM System – Perfect for iSeries® • Remote Stand with AC Outlets & USB Port •BluetoothTM Compatible (Apple only) • Dual Massage (frequency based) • New Anti-Snore Position • Wall-Saver Technology • New Anti-snore position • Under Bed Safety Light • 25 Year Warranty Motion EssentialsTM Adjustable Base • • • • • B17 Contemporary Design Head / Foot Up / Down Wired Remote Retainer Bar 20 Year Warranty November 24, 2014 8:00 AM WARRANTY INFORMATION Do’s and Don’ts of Bedding Care • DO rotate your mattress as needed, this will promote even wear. • DO use an appropriate frame and center support on queen- and king-size sets to ensure validation of your warranty. • DO let your new sleep set “air” upon removal from its plastic packaging. Discard the plastic wrapping on your mattress as soon as possible; a child or pet can become entangled and suffocate. • DO keep your bedding clean and use a mattress pad. Stains, soiling, fluid penetration or other signs of abuse may void the warranty and make your bedding ineligible for repair or replacement. • DO replace the foundation when purchasing a new mattress to provide the proper support for your new mattress. • DO carry your mattress upright on its side. It is easier to handle and less likely to damage the mattress. If you need to store your mattress for an extended period, please store it flat. • DO promptly dispose of old mattresses to avoid a fire hazard. • DON’T remove the law tag at the end of your mattress as this has the identification needed to establish your warranty rights. • DON’T bend excessively or jump on your mattress under any circumstances. Such treatment may damage the mattress or boxspring. Normal use on an adjustable base is permitted. • DON’T use cleaning fluids on your mattress. The chemicals may damage some of the materials. • DON’T allow your mattress to get wet. Any liquids, water or other fluids may damage upholstery causing materials to compress. Serta recommends that you protect your mattress from water and other liquids with a water proof mattress pad. WARRANTY SCHEDULE Total Ltd. Period for No Warranty Warranty Charge Repair Repair or Replacement Charge Code Period or Replacement After No Charge Period* (in years)* (in years)* W20F 20 10 1/20 of deal. ret. price times yrs. from pur. date W25F 25 15 1/20 of deal. ret. price times yrs. from pur. date W30 30 10 1/30 of deal. ret. price times yrs. from pur. date W25 25 10 1/25 of deal. ret. price times yrs. from pur. date W20A 20 10 1/20 of deal. ret. price times yrs. from pur. date W7A 10 5 1/10 of deal. ret. price times yrs. from pur. date W6 10 3 1/10 of deal. ret. price times yrs. from pur. date W3 10 1 1/10 of deal. ret. price times yrs. from pur. date * All Serta matresses will carry a 10 yr. non-prorated warranty starting Jan. 2015. MATTRESS CARE • Regular bed frame examples for king and queen size bedding. • Center support that extends to the floor is required for king and queen-size models. B18 November 24, 2014 8:00 AM SERTA LIMITED WARRANTY Because we strongly believe in the quality design and craftsmanship of our products, Serta products are warranted against manufacturing defects in workmanship and material (excluding covers and handles). If you observe a defect, contact the Serta dealer from which you purchased the set. If the dealer cannot be reached, please contact Serta Customer support at 888-550-SERTA. In either case, you must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer. Your Serta mattress and/or foundation will be repaired or replaced (at our option) with charges, as shown on the Serta Warranty Schedule and exclusive of transportation and inspection costs. All other claims including incidental or consequential damages are precluded. If identical materials are not available at the time of repair or replacement, the manufacturer reserves the right to substitute materials of equal quality. Serta reserves the right to refuse service and invalidate the warranty when, upon inspection, the sleep set is found to be in an unsanitary condition (due to stains, soiling or other abuse) or when the product failure is caused by factors other than defective workmanship or materials. Any and all implied warranties on this product shall not exceed in duration the term of this limited warranty. The warranty begins on the day you purchase your sleep set. If your sleep set is repaired or replaced, this limited warranty will not be renewed or extended. Please refer to the Serta Warranty Schedule on the card to determine the length of your warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state. This warranty is given by the Serta manufacturer whose name and address appear on the law tag attached to your Serta product. We recommend that you retain the tags and examine the law tag attached to your Serta product and record the name and address of the Serta manufacturer and your warranty code on the warranty card. Your Serta mattress meets or exceeds State and Federal Fire Retardant Standards when used either by itself or with a specified foundation. This warranty does not apply to products used in hotels, motels or institutional facilities. B19 November 24, 2014 8:00 AM SERTA LIMITED WARRANTY (cont'd) The Serta Warranty covers only the following items during normal wear: MATTRESS: • Wires that are loose, broken or protruding through the fabric • Sagging that measures 1½” or greater, only if the mattress has been continuously supported by a matching foundation (or equivalent) and used with an appropriate frame and center support, or a minimum of 5 cross slats w/ center support that extends to the floor • Body impressions of 1½” or greater FOUNDATION: • Broken or loose support elements • Compression or unstapling of support elements • Broken or loose grid top • Splitting of the wood frame • Loose, bent or defective wood beams • Sagging, but only when continuously supported with an appropriate frame with a rigid center support The Serta Warranty does NOT cover items such as, but not limited to: • Bedding sold “as is” or floor samples, or bedding purchased from second hand parties, non-retail establishments or received as a promo item • Bedding height • Comfort preference • Fabric stains, soiling or burns • Replacement of another piece in a sleep set, unless it is also defective • Transportation and inspection costs • Body impressions less than 1½” • Damage of the mattress or foundation due to abuse • Mattress damage due to an inappropriate foundation • Sheet fit • Mattress fabric • Latex and Memory Foam mattresses: Normal change in softness and recovery time in these materials over time. This does not affect the pressure relieving qualities of these mattresses. B20 November 24, 2014 8:00 AM NUMBER:T105 MANUFACTURER:TEMPUR-PEDIC SPECIAL ORDER: YES DELIVERY TIMES: 14 DAYS OR LESS PLANT LOCATIONS: DUFFIELD, VIRGINIA ALBUQUERQUE, NEW MEXICO DENMARK STOCK AVAILABILITY: TEMPUR-PEDIC CUSTOMER SERVICE: REPRESENTATIVES: 7 Days or Less 888-298-4123 Territory Sales Manager & Representative Erin Brown Phone: 512-299-4335 Email: [email protected] GENERAL INFORMATION Tempur-Pedic was introduced in North America in 1992 and the product is now sold in over 60 countries. Tempur-Pedic corporate headquarters are in Lexington, Kentucky. FEATURES AND BENEFITS Six Key Selling Points T����Temperature and Weight Sensitive. Reacts to your body’s temperature and weight. Creates a custom fit for each individual person. Conforms to your shape for neck and spine support. E����Energy Absorbing. No motion transfer - movement is perfectly absorbed. Undisturbed sleep for both partners. M����Maintenance Free. No flipping or rotating. Backed by a 10-year full replacement limited warranty with a guarantee of no more than 3/4” body impression! Allergen resistant. P����Pressure Relieving. Tempur absorbs and redistributes your body weight across the surface of the mattress to relieve pressure points. U����Unique. The formula for Tempur material is a trade secret known only to a handful of individuals. Tempur material is made only in our company-owned production facilities using our proprietary formula and manufacturing process. We have two manufacturing facilities right here in the USA! R����Recognizable. Tempur-pedic is the #1 brand in premium bedding thanks to powerful advertising and overwhelming consumer and peer recognition. Tempur-Pedic has the only mattresses and pillows recognized by NASA and certified by the Space Foundation as well as being recommended by over 25,000 medical professionals. We have earned the Good Housekeeping Seal of Approval and many were awarded Consumer Digest’s “Best Buy” title and the “Ease of Use” commendation by the Arthritis Foundation. B21 November 24, 2014 8:00 AM TEMPUR-PEDIC® WARRANTY We believe in the quality of our products and we build them to last for years. Still, we realize that sometimes thing go wrong. To protect you against defects, we include a limited warranty with most of our products. You can read the full text of your warranty using the links below. Mattresses and Flat Foundations: 10 Year Full Replacement Limited Warranty (/customer-service/10-year-full-warranty.asp) Tempur-Ergo Premier and Tempur-Ergo Grand: 5 Year Parts and Labor, Lifetime Frame Warranty (/customer-service/5-year-lifetime.asp) Tempur-Ergo Plus: 3 Year Full, 5 Year Parts, 15 Year Frame (/customer-service/3-5-year-lifetime.asp) Tempur-Up Foundation: 15-Year Limited Warranty (/customer-service/15-year-lifetime-warranty-tempur-up.asp) Mattress Toppers: 25 Year Limited Warranty (/customer-service/25-year-warranty-toppers.asp) Mattress Protectors: 10 Year Limited Warranty (/customer-service/10-year-limited-warranty.asp) Bedframe: Lifetime Limited Warranty (/customer-service/lifetime-limited-warranty-bedframe.asp) Pillows and Cushions: 3 Year Limited Warranty (/customer-service/3-year-limited-warranty.asp) Bed Linens: 1 Year Limited Warranty (/customer-service/1-year-limited-warranty.asp) Accessories: 1 Year Limited Warranty (/customer-service/1-year-limited-warranty-accessories.asp) B22 November 24, 2014 8:00 AM TEMPUR-ERGOTM PREMIER ADJUSTABLE BASE Virtually infinite ergonomic positions plus 4 unique massage programs. • HEAD AND FOOT LIFT: Virtually infinite ergonomic head and foot positions. • SOOTHING MASSAGE: Standard, wave, synchronized wave and pulse programs using 3 separate motors. • REMOTE CONTROL CHOICES: LCD wireless remote control, plus optional free smartphone app. OTHER OPTIONS Also available as Tempur-ErgoTM Grand to pair with the GrandBedTM LCD Wireless Remote Control •Ergonomic Design •Exclusive motion-activated LED backlight for all buttons •Flat button for one-touch return to flat position •4 buttons to store memory positions •Operate up to 8 Tempur-ErgoTM bases simultaneously in showrooms Free Smartphone App •Free app download for iPhone®, iPod® touch, iPad® and Android® phones and tablets, Kindle® Fire HDTM and HDXTM AVAILABLE BASE SIZES Twin X Total Height: Legs + Base Twin Long X Double Queen X X Option Option NO LEG Split Queen X King Split King X CA King Split CA King X Standard (Grey Uph.) Option Standard (Brn. Uph.) Optioin 4.5" LEG 4.5" LEG W/CASTER 6.5" LEG 6.5" LEG W/CASTER 9" LEG 9" LEG W/CASTER 12.75" 15.25" 14.75" 17.25" 17.25" 19.75" Option Option (Rests on Rubber Foot) CASTER ONLY 9" 11.50" B23 November 24, 2014 8:00 AM TEMPUR-ERGOTM PLUS ADJUSTABLE BASE Virtually infinite ergonomic positions for head and foot. • HEAD AND FOOT LIFT: Virtually infinite ergonomic head and foot positions. • WIRELESS REMOTE CONTROL: LCD backlit wireless remote control. OTHER OPTIONS Wireless Remote Control • • • • LED Backlight for all buttons Flat button for one-touch return to flat position 2 buttons to store memory positions Operate up to 8 Tempur-ErgoTM bases simultaneously in showrooms AVAILABLE BASE SIZES Twin X Total Height: Legs + Base Twin Long X Double Queen X X Split Queen King Split King X CA King Split CA King X Option Option Option Option Option Option Standard Option 4.5" LEG 4.5" LEG W/CASTER 6.5" LEG 6.5" LEG W/CASTER 9" LEG 9" LEG W/CASTER 12" LEG 12" + 12" LEG EXT. 7.75" 10.25" 9.75" 12.25" 12.25" 14.75" 15.25" 17.25" B24 November 24, 2014 8:00 AM TEMPUR-UPTM ADJUSTABLE BASE Trade up to head lift for only $500 more (queen size) than a flat foundation. • HEAD LIFT: Virtually infinite ergonomic head positions. • WIRED REMOTE CONTROL: • LED backlit wired remote control for all buttons. • Flat button for one-touch return to flat position. • CONSTRUCTION: • 9" High • Designed to fit most bedframes • Ships without legs (legs optional) AVAILABLE BASE SIZES Twin X Twin Long X Double Queen X X Option Total Height: Legs + Base Split Queen Split King X King CA King Split CA King X Option Option Option Option Option Option CASTER KIT 4.5" LEG 4.5" LEG W/CASTER 6.5" LEG 6.5" LEG W/CASTER 9" LEG 9" LEG W/CASTER 12.25" 13.50" 16" 15.50" 18" 18" 20.50" B25 November 24, 2014 8:00 AM NUMBER:S501 MANUFACTURER:SIMMONS SPECIAL ORDER: DELIVERY TIMES: PLANT LOCATIONS: STOCK AVAILABILITY: YES 14 DAYS OR LESS DALLAS, TEXAS 7 DAYS OR LESS REPRESENTATIVES: Strategic Account Manager Jeff Buehrig Cell Phone: 713-992-4548 Retail Account Specialist and Trainer Rae Linn Ladd Phone: 979-703-9052 GENERAL INFORMATION Simmons has been in business since 1870. They developed the pocketed coil system in 1925, the Queen size bed in 1958, King size bed in 1959, and the No-Flip bed in 2000. All Simmons products are compatible with adjustable bases and all Simmons products have a 10-year non-prorated warranty. Beautyrest Key Drivers: Motion Separation - Individual pocketed coils eliminate the transfer of motion, providing a peaceful night’s sleep. Conformability - Individual pocketed coils are joined a third of the way down the coil so that each coil can conform to every unique curvature of the body. Durability - Individual pocketed coils are built with 47 1/4” of steel, almost double the industry average per coil. This much steel coupled with no flip construction provides one of the most durable products in the industry. B26 November 24, 2014 8:00 AM SIMMONS (cont'd) COIL COUNTS Twin Full Queen King Recharge 351 513 660 870 Recharge Ultra World Class 377 551 704 928 BeautyRest Black N/A 551 704 928 EDGE SUPPORT Recharge Foam encased Recharge Ultra Foam encased BeautyRest Black Foam encased Heat Dissipation Uniquely formulated memory foam dissipates heat to help keep you at your ideal sleeping temperature. Quicker Recovery Patented foam technology responds quickly to move more freely to your body’s unique contours. Consistent Comfort NxG Memory Foam is unaffected by up to a 30 degree temperature change, meaning this bed feels exactly the same from the show floor to the customer’s home. B27 November 24, 2014 8:00 AM SIMMONS (cont'd) Size Dimensions (without legs) Weight Box Dimensions Weight Limit (including mattress) TL - Twin Long 38'' x 80'' x 9.5'' 155 lbs. 40'' x 82'' x 10'' 520 lbs Q - Queen 60'' x 80'' x 9.5'' 175 lbs. 62'' x 82'' x 10'' 650 lbs CKS - CA King Split 36'' x 84'' x 9.5'' 152 lbs. 38'' x 86'' x 10'' 520 lbs (ea. side) • Comes with 2", 5" & 7" black powder coated legs, retainer bar + headboard brackets. • Legs measure from floor to bottom of base. B28 November 24, 2014 8:00 AM NUMBER:C835 MANUFACTURER:RESTONIC SPECIAL ORDER: DELIVERY TIMES: PLANT LOCATIONS: STOCK AVAILABILITY: NO 14 DAYS OR LESS HOUSTON, TEXAS 7 DAYS OR LESS REPRESENTATIVES: Account Manager: Phone: Cell: Email: Missy Ayers 713-222-7394 713-409-4448 [email protected] GENERAL INFORMATION Restonic has been in business since 1938 with a long-standing tradition of researching, developing and engineering the highest quality sleep products. Restonic has been an integral part of the bedding industry for nearly three quarters of a century, a significant milestone very few mattress companies achieve. And our dedication to giving you a high-quality mattress is even easier today, as Restonic can be found in fine retail stores nationally and internationally, thanks to our strong manufacturing network throughout the world. AVAILABLE MODELS: •Juvenile •Comfortcare *See price tags in bedding department for features and benefits of each mattress. COMFORT CARE: Greatness Starts in the Middle 1. 1. MARVELOUS MIDDLE 2. 3. 4. 2.SUPEREDGE 3.COVER 4.SPIRALOK TECHNOLOGY Boasting the one and only Marvelous MiddleTM technology, it’s no surprise that ComfortCare is a seven-time winner of the Consumer’s Digest Best BuyTM Award. MARVELOUS MIDDLETM Restonic does more in the center third than other mattresses, increasing body support, mattress durability and resiliency. The center of our ComfortCare mattress concentrates more coils in the center third for 25% more support, preventing mattress sagging. Now that’s marvelous. SUPEREDGE PLUSTM High-density foam surrounds the perimeter of the ComfortCare innerspring, giving you a 100% sleep surface and enhanced edge support without breaking down over time. SPIRALOKTM TECHNOLOGY This technology reduces motion transference, eliminating partner disturbance and rolltogether for undisturbed sleep. B29 November 24, 2014 8:00 AM RESTONIC (cont'd) PRICE FOR RESTONIC BOX SPRINGS ONLY OPULENCE Private Label Size Style Twin Reg & LP $90 Full Reg & LP $110 Queen Reg & LP $125 King* *2 twin XL Reg & LP (need 2) $90 each Deduct box spring price from set price to get mattress only price. B30 November 24, 2014 8:00 AM Price