Knowledge Fairs
Transcription
Knowledge Fairs
Knowledge Fairs Mechanism for horizontal transfer and knowledge exchange Knowledge Management Methodological Series, Sharing Knowledge for Development Project Knowledge Management Unit UNDP Regional Centre for Latin America and the Caribbean Table of contents 1 Overview 2 Introduction 3 What are knowledge fairs? 4 What is the purpose of knowledge fairs? 5 Who participates? 6 How do you start a knowledge fair? 7 How do you monitor its results? 8 Annexes 9 The Knowledge Management Unit Author: Jairo Matallana Collaborators: Lina Salazar, Octavio Aguirre, Olga Robles, Johanna Granados, Guillermina Martín. Graphic Design: Diana Ordóñez - José Luis Quintero Translator: Melanie Taylor 1 Overview The United Nations Development Programme aspires to be consolidated as a knowledge based organization and a relevant actor in political debates, projects and effective solutions, as well as having an impact in different contexts1. Los socios en los países demandan cada vez más asistencia técnica y de políPartners in each country increasingly demand more technical assistance and high quality policy advice, access to good practices, regional experts and experts from other regions, institutional strengthening, and field tested and effective programs. Due to these demands, it is a UNDP priority to strengthen its management capacities and the effective use of knowledge through the strengthening of its knowledge networks, the articulation and coordination of other networks and members in the United Nations System under the One UN model and, at the same time, a broad collaboration with strategic external partners, civil society and institutions 2, EThe Regional Service Centre for Latin America and the Caribbean (RSC-LAC) considers knowledge management as the integrating axis of service provision to the Country Offices 1 UNDP, “An Agenda for Organizational Change”, April 2011. 2 UNDP, “Strategic Plan 2008-2013”. 4 and programmes in the region. This role as an integrating axis manifests itself in the methodological and technical support to the development of conceptual frameworks in strategic thematic areas, systematization and diffusion of good practices, the development of tools for assistance in policies, programme execution and capacity development. The Knowledge Management Unit (KMU) at the RSC-LAC gives technical and methodological assistance to Country Offices, UNS agencies and other partners, to achieve these objectives. The midterm evaluation of the Regional Programme in Latin America and the Caribbean emphasized the knowledge management work developed by the RSC-LAC with the support of KMU, considering it an asset for the Regional Programme and for UNDP 3. The Sharing Knowledge for Development Project implemented by the KMU started in 2009 with two objectives: to systematize lessons learned and knowledge The Sharing Knowledge for Development Project proposes a new objective: to share with the region a set of guides that describe knowledge management methods, in order for teams to embed knowledge management in the development of their initiatives. generated in development projects supported by UNDP in the region, and to establish links and agreements for horizontal cooperation among countries to exchange and transfer this recorded knowledge4. After completing the systematization of more than twelve (12) projects, ready for knowledge transfer, the Sharing Knowledge for Development Project proposes a new objective: to share with the region a set of guides that describe knowledge management methods, in order for teams to embed knowledge management in the development of their initiatives. 3 UNDP, “Mid-Term Evaluation of Regional Program in Latin America and The Caribbean”, March 2011. 4 UNDP, “Evaluation of UNDP Contribution at the Regional Level to Development and Corporate Results”. November 2010. 5 These guides are, in principle, a result of the shared experience between the KMU, UNDP Country Offices and thematic areas, through the development of knowledge management activities and are being promoted by new corporate tools and contributions on these subjects. The first methodological guides encompass the following topics: (i) Knowledge Management Strategies (ii) Communities of Practice (iii) Knowledge Fairs, and (iv) Systematizations for transfer. We hope these guides are helpful. Knowledge Management Unit Regional Centre for Latin America and the Caribbean 6 2 Introduction One of the constant challenges in development project management is to identify and administrate useful knowledge to achieve established objectives. Knowledge Management is not an additional activity parallel to the management of a project but an activity inherent to it, contributing to a project in many ways: creating an institutional memory, promotes learning and its continued improvement, generating evidence that can promote either the project’s scaling-up or its transfer to other contexts, elaborating products that support visibility, capacity development and political incidence strategies, among others. In order to design and implement development projects it is necessary to reflect on issues such as How do we capture the knowledge the project generates? Where is the knowledge the project implementation requires? How do we build and transfer knowledge? This series “Methodological Guides on Knowledge Management” seeks to This guide is aimed at UNDP Country Offices and UNS counterparts, national partners, project coordinators and officers, and all those that wish to implement a knowledge fair as a catalyst mechanism for knowledge exchange and transfer in support of development processes. contribute to the strengthening of teams´ capacities in a number knowledge management methods. This guide collects the main lessons that UNDP in Latin America and the Caribbean together with its partners have learned by planning, organizing and monitoring knowledge fairs. This guide targets organizations or project teams interested in promoting experiences as well as transferring knowledge and giving feedback to peers. 8 Knowledge fairs are knowledge sharing mechanisms whose structure and format can be adapted according to any subject and any set of goals. For that reason, this guide is not a prescriptive manual but a recollection of recommendations and suggestions based on accumulated experience by UNDP and its partners through more than 15 knowledge fairs carried out since 2002. Its emphasis lays on identifying critical points to be considered before implementing an initiative of that sort and to propose tips based on past successes and mistakes. 9 3 What are Knowledge Fairs? Fairs1 can be considered events and processes - and somehow they are both. Fairs are events to assemble, where actors and experiences congregate in a defined space and moment to exchange knowledge. Some characteristics are common to all fairs: • They are open, dynamic and non-rigid spaces. • They revolve around a topic and summon an audience interested in it. • They imply a multiplicity of dynamics and exchange methods. • They aim at promoting products and services, and to reach agreements between parties. • They make use of traits and traditions typical from the location where they take place. Knowledge fairs have an additional characteristic: they focus on non-tangible products and services, such as experiences and lessons from policies, projects and initiatives that for practical purposes are physically presented in stands, banners, 1 To find information on the Knowledge Fairs accompanied by the KMU, go to https://undp.unteamworks.org/ node/153267 11 catalogues, and/or through the voices of the main actors. In the case of UNDP knowledge fairs the focus is on human development; their added value resides in their catalyst character, becoming a platform to channel human development projects and initiatives based on the exchange of experiences and lessons. Knowledge fairs also contribute to prompt comprehensive knowledge management strategies2. This comprehensive focus encompasses knowledge identification, capture, analysis or encoding, transfer, adaptation and reutilization while implementing a project or development initiative. Fairs include the documentation and systematization of experiences in the preparatory phase, a subsequent onsite or online exchange during the event, and a closure with different modalities of transfer and adaptation for the promoted knowledge. Fairs are then, much more than an event, allowing different processes and knowledge management activities to congregate in a single initiative that revolves around a common subject. Compared to traditional dissemination mechanisms such as seminars, conferences and forums, knowledge fairs have demonstrated to be an innovative, dynamic and effective scenario to identify and promote experiences and to facilitate the transfer and reutilization of the knowledge derived from the variety of encounters that take place. 2 See the Knowledge Management Strategies Guide from this same series. 12 Fairs break with exclusive hierarchies, rigid formats and traditional notions of. On the contrary they are flexible, open, horizontal and entertaining. Each knowledge fair has its own focus and methodology, which depends greatly on the objectives, scope and context where it occurs and the available resources for its execution. However, some common characteristics of UNDP sponsored knowledge fairs are: a. Participants have a firsthand contact with successful experiences and can interact directly with their main actors. The way the communication happens can vary, but in many cases fairs may include explanatory spaces; these could take the form of results samples, life stories, guided tours of city sites or interactions with participants and communities. b. Participants´ role is active; they are not a passive audience that listens to an expert, but an active group that plays a leading role in knowledge exchange. Fairs offer a variety of spaces in which this interaction is encouraged, allowing participants to meet with their peers, exchange information, ask, listen, and debate. c. There are ways to “put into practice” knowledge exchange through letters of intent for horizontal cooperation or collective statements. Fairs have mechanisms to monitor results from these transactions. Fairs break with exclusive hierarchies, rigid formats and traditional notions of. On the contrary they are flexible, open, horizontal and entertaining. 13 4 What is the purpose of knowledge fairs? Knowledge fairs can have different goals and those goals are what define its format and dynamics. Previous experience analyses show that fairs have contributed to achieve the following objectives: a. Publicly celebrate successful experiences that contribute to human development. Fairs help to spot, map, learn, disseminate and systematize unidentified experiences around a specific subject. On the other hand, fairs can contribute to consolidate and provide continuity to successful experiences through the recognition of its projects, programs or policies. This strengthens its social appropriation and its sustainability throughout time. For example, the local governance fairs in BogotaColombia (2002), Guayaquil-Ecuador (2004) and RosarioArgentina (2005) served to promote model cities with positive results on human development. b. Promote knowledge transfer between people and organizations Agenda Building tableo n judicial cooperation in the Central America Commitment Fair Ciudad de Panamá (2010) making emphasis in “the how”, or the processes that made it possible to achieve sustainable goals. In other words, transfer successful social technologies. This transfer occurs as part of a horizontal cooperation (for example, between a project or successful experience with another organization in the same country or another one). It can also consist on facilitating the access of different participants to 15 technical assistance services from governmental and cooperation agencies. For example, in the Migration for Development Knowledge Fair in Brussels (2008), alliances between small actors were facilitated on the basis of successful experiences and spaces were created to promote service organizations that give technical assistance on this matter. c. Influence the public agenda and the formulation of public policies. Due to their visibility, their capacity to mobilize important development actors, and their ability to attract the media and public attention, fairs can become spaces to position key human development topics on the public agenda. Thanks to dynamics such as agenda-building tables, fairs offer scenarios that make possible the generation of policy statements and recommendations based upon debates and collective multi-actor constructions. For example, in the Citizen Security Fair in Ciudad de Panamá (2011), the Central American Commitment Agenda was incorporated to the Regional Commission for Security made up by all SICA countries (Central American Integration System) in order to funnel coordinated policies related to violence prevention and institutional strengthening. Representative of experience belonging to the Nicaraguan Police in the closure of the Central American Commitment Fair . 16 Even though up to now, most events supported by the Knowledge Management Unit of the RSC-LAC have had a regional or national focus, the fair format – with some adjustments, could have a more local or micro-thematic application. UNDP national offices can be the facilitators of fairs between projects, among diverse experiences from different national institutions or UN system agencies, between diverse themes, and/or focused in geographical areas. Thanks to this methodology, UNDP Country Offices can carry out their knowledge management missions with innovative mechanisms within their line of work. Tables for Exchange in the Parliamentary Women Conference from Latin America and the Caribbean, Madrid (2009). 17 5 Who participates? Five types of actors can be identified in knowledge fairs: Suppliers of knowledge: representatives of successful experiences being exhibited as well as organizations that provide technical assistance or consultancy on these subjects. Demanders of knowledge: participants interested in the fair´s content. These include governmental actors, civil society organizations, and donors, among others. Organizers and facilitators: promote knowledge exchange and organize the fair space to bring together knowledge suppliers and demanders. UNDP and other partners could fulfill the role of co-organizing the fair. Sponsors: support the fair with financial resources and may or may not be related with the fair central theme Visitors or general audience: participates in some of the fair activities and is generally made up by the local population of the area where the fair takes place. 19 The following table shows the incentives or benefits that those actors can obtain by participating in knowledge fairs: Actors 1. Suppliers Benefits of Knowledge Fairs International, regional and national recognition for the results obtained on development sectors through effective, transparent and responsible management. Visibility before other national or international actors. Establishing agendas: the possibility of promoting debate and reflection about topics of great interest for the country, region or the group of participating actors. Contributing to social appropriation of a development model. Capacities strengthening by pushing for introspection on their own experience and promote knowledge exchange with other experiences. 2. Demanders Learning: opportunity to get closer to good practices, learn the “what” and the “how”, and to interact with the protagonists in such experiences. Awareness: becoming witnesses of real events and internalizing that change is possible. South-South cooperation: signing horizontal cooperation agreements to receive technical support from experts (peers) at a low cost. 3. Organizers or facilitators (brokers) Positioning and giving visibility to a given subject. Enjoy a space to exercise advocacy with a key audience of guest actors. Participate in a scenario to open debates about a topics. Have the possibility to promote horizontal cooperation and mobilize resources for it. 4. Sponsors Make use of a scenario to publicize their products and services. Exploring possible actions towards social corporate responsibility. 5. Visitors or general public Possibility of learning more about a development topic and real successful experiences in a friendly and entertaining way. Awareness about subjects of public interest. 20 6 How do you start a knowledge fair? A. Phases Setting up a knowledge fair can take up a minimum of 6 months. According to the previous experience of the Knowledge Management Unit of RC-LAC, the average preparation time is of 9 months. The event execution can take between 2 days and half and 4 days. Generally they start with an opening that takes 2 or 3 hours, usually at night, then 2 or 3 days of fair development; finally a closing event, also of 2 or 3 hours. However, it is possible to carry out shorter fairs, for example when they happen within another event framework, in which the fair has a specific designated timeframe. Follow up or post-fair activities, which have not been implemented systematically in many fairs, can take between 6 months and 2 years (see graphic 1). Execution Preparatory phase Follow-up activities Graph 1: Phases of a knowledge fair 22 EXECUTION PREPARATION Some of the main activities in each phase are summarized in the following flowchart: Basic aspects Note Budget Marketing plan Partners Working teams Dynamics and formats Experiences Agenda Promotion Logistics Invitations Confirmations Setup Spaces for exchange FOLLOWUP Algunas actividades centrales de cada fase están resumidas en el siguiente diagrama: 1 Results evaluation from the exchange event. 2 Definition and Execution of a strategy to facilitate knowledge transfer (guided visits, advisories, capacitations) 3 Followup to recommendations and proposals to the public agenda, declarations and other instruments for public incidence. 4 Creation of a network, a Community of Practice, or CoP strengthening (in case it had been previously created). Graphic 2: Main activities and phases of a knowledge fair 23 B. Fair Formats New technologies allow structuring fairs not only on site and with participants in the same physical space, but also through virtual spaces. Onsite and online formats should not be understood as mutually exclusive, since they can happen simultaneously and complement each other.. 1. Virtual Fairs Most fairs supported by the Knowledge Management Unit of the RSC-LAC have happened on site but in some cases, they have been developed through websites. Online knowledge fairs have the advantage of representing a significant saving in logistics and resource mobilization, but unsurprisingly they have limitations such as the absence of physical contact among participants and difficulties to keep the audience focused on the event. Introductory page for the Virtual Fair on Gender Equality conducted by the Latin American Project GENERA in 2007. However, this format has yielded positive results in previous experiences. Examples of this are the Gender Equity Fair carried out by the America Latina Genera Project in 2007 (see box) and the Virtual Space for Parliamentary Women from Latin 24 America and the Caribbean in 2009 as well as its network that continues operating; these illustrate the use of the new information technologies to the service of knowledge exchange for development. A virtual fair can get lots of diffusion and an important set of participants that have no time or geographical constraints, facilitating their participations from various places in the world. A virtual fair is susceptible of having a flexible time duration that optimizes knowledge exchange, transfer and feedback. The fair space can also function as a repository of substantive information promoting knowledge access and exchange after the event. A virtual fair can get lots of diffusion and an important set of participants that have no time or geographical constraints, facilitating their participations from various places in the world. On the other hand, if a virtual knowledge fair accompanies an onsite one, it could nurture and sustain it during and after the physical event. For example, a live virtual coverage of the event via webcam makes possible the interactions of many non-present actors and generates more and better knowledge exchange and learning. Once the onsite event is over, the virtual fair can also be a reference space for the continuity and follow up with the use of forums, chats, documents, etc. That way, a permanent useful space of reflection and knowledge exchange is created, in some cases, giving origin to a Community of Practice. From another viewpoint, a virtual fair is just like the onsite one, a complex environment that must be organized around diverse functional settings. 25 For example, the Virtual Space for Parliamentary Women from Latin America and the Caribbean that accompanied the onsite meeting included the following sections: Welcome Hall: it was where the presentation of basic information about the onsite fair, the data about their participants, and the logistics info, etc, was exhibited. Hemicycle: during the onsite fair development, this space held via webcam presentations and main activities in real time. At the end of the event, ad hoc documents were included in this section to enrich the debate (papers, technical documents, panels, videos, etc). Reading room: it worked as a library that gathered the substantive documentation of the onsite fair. After the event, it gathered the systematization and discussion of the conclusions derived from the meetings. Press office: it had all the material offered by the media, photos of the event, summaries of debates, etc. Skylight: it was where the experiences presented got organized by thematic areas. After the onsite Fair, this space was modified to have forums and virtual exchanges around the presented experiences. 26 2. On-site Fairs A knowledge on-site fair normally requires more than one physical space or of a multipurpose space. Some fairs have been developed in one modular venue while others have had symbolic sites in different areas of a city to which participants go according to the subject to be examined. Generally the spaces a fair requires are: • A congregation space. Normally an auditorium of great capacity for lectures, conferences, and personal stories. Plenary at the Costa Rica Fair on Environmental Solutions (2003). • An open space for exhibition, marketplace style where informal interaction takes place. There is where stands of all experiences, artistic and cultural exhibitions, representations, and/or live simulations, among others, are located. 27 • Meeting spaces that allow for horizontal accommodation (work groups, round tables). In several occasions these spaces are used simultaneously for meetings according to the different subjects address throughout the fair. • Spaces for Visits and Reviews, are where participants can get closer to the experiences. For example, these spaces are used for guided tours, where participants can go to an experience location, check its results and interact with the beneficiaries. The selection of the place should take into consideration a series of logistic and strategic aspects. The place should have an appropriate infrastructure in terms of telecommunications, public services, access routes, and security conditions. In addition, the spatial distribution of the place can promote or impede the interaction between participants. Generally it´s Guayaquil´s Fair site Ecuador (2004). recommended having sites not too far apart from each other, that do not imply hierarchies, and where the transit through the exhibition space is mandatory (because is a central point of transit) or because it is an inevitable stop (because coffee breaks are served there). 28 Finally, the symbolic sites or those spaces that harbor a meaning related to the thematic areas of the fair are usually more effective attracting participants´ attention. Instead of hotels or convention centers, public spaces, parks, theaters, and/ or schools are usually better venues for participants to become immersed in the experience of sharing knowledge. For example, the Costa Rica Knowledge Fair on Environmental Solutions (2003) The place should have an appropriate infrastructure in terms of telecommunications, public services, access routes, and security conditions. was carried out in several sites that included natural parks and biodiversity research institutes. The opening of the Guayaquil Fair on Local Governance (2004) had as one of its locations a public space, an auditorium in the boardwalk Malecón of Guayas River, a renewed urban area. C. Internal organization Due to its magnitude, methodological complexity, and variety of actors involved, knowledge fairs require considerable dedication and resources. It is essential not to underestimate the required effort for a fair, in order to avoid bottlenecks and crises, particularly as the date of the main event approaches. 29 The main items to consider before taking on a knowledge fair are: 1. Budget: not only for implementing the event (logistics, travel, support personnel, among others) but also for the preparation phase (experience documentation, promotion, and marketing) as well as for the monitoring phase (knowledge transfer, follow up on agreements or statements, mobilization of communities of practice, etc). It is necessary to conduct a cost-benefit analysis in order to ensure that the results of the fair are worth the planned investment, or in the contrary, redefine the methodology according to the expected results. In this Budget Sheet you will find the basic structure to implement the costing exercise. 2. Team: the fair´s team is usually one of the most critical elements for the event´s success. However, it has been one of the weakest points in previous experiences because not enough people were assigned to it, because their designated time was too limited to complete the tasks the fair required, and/or because roles were not clearly defined from the beginning of the planning. 30 The size and dedication of the team varies according to the scope and resources of the fair. The following diagram suggests a basic core team for an adequate preparation, execution and follow up of the fair: Partners´ Committee (UNDP, government, and others) Board Level Executive Level General coordinator Technical Level Responsible for contents Operative Level Documentation support Team Responsible for resource mobilization Responsible for communications Responsible for logistics Support designer and liaison person with the media Event support team Graphic 3: Team and work areas Besides appointing specific people to each of the aforementioned roles, it is important to clearly define the chain of command and degrees of autonomy for decision making at each level. If this is not straighten, the entire process, particularly of an on-site event, can suffer major problems such as: lack of communication, duplicity of tasks, contradictory commands, unfinished activities, and others, that most likely won’t be solved during the short days the event lasts. A more thorough description of the roles within the organizing team under the general coordination can be found in the “d) work areas” section. 31 3. Time framework: as previously mentioned, a fair requires a certain amount of time for preparation - an average of 6 to 9 months. Additionally, the notion of timeliness is key to implement a fair. A fair may be timely or not depending on several factors, such as: • Political-electoral cycle: especially when the governmental connection with the fair is relevant. • Programming cycle of the fair´s partners: especially when the fair is promoted by a program or project restricted by their own deadlines and closing dates. • Concurrence with other major events: it is necessary to verify how easily it would be to capture audience for the fair if right before or after (or simultaneously) there are other events that summon it • Meteorological aspects: verify adverse weather conditions (e.g. hurricane season), vacations or important holidays for the public sector, among other lesser strategic aspects but equally important. 32 4.Capacity for alliances and participants mobilization: an analysis that should be carried out during the fair conceptualization and planning is the capacity to summon the fair partners and establish alliances for its implementation. Some fairs, for example, are less suitable for alliances than others due to the thematic area they cover. In other cases the strategy around alliance building should include an analysis about the risks of losing objectivity in politically sensitive topics; this type of exercise was required for the 2010 ExpoPaz Knowledge Fair, about the construction of peace in the regions of Colombia. Also, the mobilization capacity of participants should be taken into account; depending on the target audience there could be cases where the fair must guarantee a minimum participation - this was the case of the 2008 Migration for Development Knowledge Fair in Brussels. In that fair, the target audience was actors from migratory countries, - of origin, transit, and destination - with very limited resources to cover travel and lodging expenses; this forced the organizing team to invest a considerable amount of funds to guarantee their participation in the event. Organizing knowledge fairs taking advantage of a parallel event of great scales represents an option to lower the costs. However, the distribution of time in the agenda should be clearly defined; otherwise, the spaces in the fair could be subutilized or wasted. 33 5. Management and logistic coordination capacity: The logistic and administrative infrastructure necessary for the on-site event is an essential aspect of a fair´s execution that is often underestimated by organizers. . In one hand, it is necessary to assess the management capacity that the organizing team has to carry out the variety of contracts, payments, and other administrative transactions that a fair entails. In the other hand, it is key to evaluate the speed of the processes´ system in the executing organization. Any logistics coordination strategy must be planned with enough anticipation. Generally, this has been a weakness in most knowledge fairs previously implemented. Recurrent problems have been the lack of planning in large scale recruiting processes that require more complex handlings, the lack of capacity to monitor providers of goods or services to the event, and the additional costs generated by last-minute changes. 34 Additionally one of the main items for the on-site event of the fair is the capacity for logistics coordination. Logistics can be coordinated in at least three ways: • Internally: UNDP teams and other organizing partners take upon the logistic tasks directly. This implies a wide management infrastructure that has the capacity of absorbing the responsibility that knowledge fairs represent. • Individually recruited: UNDP and organizing partners contract separately a responsible for each of the logistic pieces (see the following section), which implies that there is a wide coordination capacity for assembling and articulating all providers. • Subcontract a third party: the organizing team subcontracts the logistical organization with one company that has to respond for this component in its entirety. Even so, there should be a minimum capacity within UNDP and other organizers to have permanent communication with the company and to follow up on its products and results. 35 D. Work areas Each of the elements previously mentioned as part of the internal organization, entails a series of activities that can be seen with more detail in this Work Plan template developed by UNDP to facilitate fair planning. In this section we only mention a few important aspects to consider when defining activities in each area. 1. Content The bases of a knowledge fair are the experiences that have achieved results and their derived lessons.. The documentation of such experiences that are to be presented is gathered according to the thematic areas of the fair. The starting point is to define the central axis and the thematic areas of the fair Analysis and Lessons Learned book about the Local Governance experience in Rosario, Argentina, that served as base material for the 2005 fair. that not only define the documentation structure but also serve as an organizing pillar of the fair´s sessions. It is common that the fair´s central topics are presented during the event´s plenary; notwithstanding, there are simultaneous sessions that 36 examine more specific topics. This setup should be coherent with the strategic objectives of the fair, which makes it possible to concentrate later on searching for experiences. The work of searching and collecting experiences is of vital importance for a successful implementation of a fair; they constitute the basis of the knowledge exchange and transfer. Therefore, enough time for their search and analysis must be allocated to ensure their relevance to the fair´s objectives. Nothing should be assumed at this point of the process. Thedesired experiences are not always found or exist. Knowledge discoveries or loopholes are themselves an essential part of the fair´s development. Moreover, it is important for the detected experiences to reflect a wide palette of possible hues related to the central thematic axes. These hues may include a Catalogue for one of UNDP´s internal fairs in the Democratic Governance Practice Area, organized in Bratislava (2007) geographical variety, their life period, their results, the materials, and working methods they use, their sustainability in time, etc. The diversity of the experiences enriches the knowledge panorama that will be offered at the fair. 37 Not less important is the selection of the individuals that will exhibit the experiences in the on-site fair. These representatives must master the experiences from the inside and know the complete process they went through. Supporting these “experts” in the systematization of the knowledge they posses, could be highly convenient for an efficient contribution of information. In previous knowledge fairs, the depth of the experiences´ documentation has varied according to the capacity for collecting and analyzing the information and the ease to find consolidated information. While some fairs count with in depth documentation about experiences - made up by multiple projects and initiatives-, others offer mappings that collects basic information about a variety of experiences but with lower levels of detail and analysis. For example, at the Local Governance Knowledge Fairs in Bogota (2002), Guayaquil (2004), and Rosario (2005) there was in depth documentations about each one of the experiences, policies, and plans part of such experiences. This material usually required the work of experts on the subject and with familiarity with each case, and was also examined through methodologies like conversatorios (talks), in which the findings were validated and challenges elucidated with public entities, civil society organizations , private sector associations. 38 In fairs where the amount of experiences presented was very high, like in the cases of the Migration for Development Knowledge Fair in Brussels (2008), the National Public Security and Citizenship Fair in Brasilia (2009), the Central American Commitment Fair (2010) or ExpoPaz (2010) (usually 30 and 50, but sometimes more than a 100), the documentations went as far as mapping the experiences, providing basic information that served as “a navigation chart” during the fair. This mapping tool is usually given in a catalogue format to participants in the event and is also disseminated through the fair webpage. There are at least three strategies for information documentation that have been used: a. Centralized: the organizing team takes care of gathering the information and developing the documents about the previously identified experiences. This strategy usually implies a bigger use of resources and time and it may be less participative, but it guarantees quality and uniformity in the documentation. This strategy was used in the Local Governance Fairs (2002-2005) and the Environmental Solutions fair in Costa Rica (2003). b. Decentralized: the protagonists of the experiences themselves document them, following specific criteria, formats, and pre-established procedures by the organizing teams through an open call. In this case, efforts and resources invested in the documentation are lower, but the dedication 39 to organize the call as well as to evaluate the applications and select the experiences to be presented at the fair must be harder. This type of documentation is not only useful to raise content but also to promote the fair. This strategy was used in the Citizens Security Fair in Brazil (2009) and the Central American Commitment Fair, Panama (2010). c. Delegated: the organizing partners are the ones who do the documentation of experiences following a set of criteria, formats and procedures preestablished by the team. The documentation efforts as well as the resource investments are shared. The challenge of this strategy is to define a selection mechanism to choose the experiences that guarantee quality and a degree of uniformity. The Migration for Development Fair (2009) used this strategy, joining efforts with several agencies of the UNS to collect experiences from several countries; in parallel, the ExpoPaz Fair (2010) combined an open call with this strategy to be able to gather more local experiences promoted by different cooperation agencies in Colombia. Besides documenting, the task related to the fair´s content includes defining the event´s agenda and the content for each one its sessions. This can be seen with more detail in the following section about exchange dynamics, but in general terms it is sought to combine the practice (the heart of the fair), with both political and academic elements. 40 2. Communication The promotion of knowledge fairs has two main objectives: to summon participants and to have a wide and positive dissemination of the event throughout the media. A knowledge fair is not a very familiar concept for a lot of people because it combines elements of a traditional fair with exhibition mechanisms and knowledge transfer. For that reason, the image of a fair must clearly project the fair´s subject and objectives, sending a message of celebration and possibilities for horizontal exchange. Normally, the image of a fair contains an attractive name of easy retention, an inspiring logo systematically used in all communication pieces, and a slogan that symbolically or explicitly explains the thematic area and the nature of the fair. 41 42 Ciudad de Panamá, Panamá 2010 Bogotá, Colombia 2010 Brasilia, Brasil 2009 Madrid, España 2009 San Salvador, El Salvador 2009 Bruselas, Bélgica 2008 San Salvador, El Salvador 2006 Bangkok, Tailandia 2005 Rosario, Argentina 2004 Guayaquil, Ecuador 2004 San José, Costa Rica 2003 Bogotá Colombia 2002 The communication strategy can be seen in two levels: a. Relation with participants: This component is usually underestimated in the preparation and follow-up of this kind of events, even though it is one of the most important aspects of the fair. A systematic and structured organization of invitations during planning phase secures a wide participation and helps reducing costs, because it gives more certainty to logistics arrangement before the event (for example, travel costs, lodging, food and transportation). Monitoring participants is equally important to get feedback about the event, to ensure that the interaction continues through a professional virtual network, and to follow-up on the recommendations that arise from the event. A complete database of everyone involved is therefore a product from the fair that must be put together. b. Relation with the media: it is important not only to inform the media of the fair processes, but also to form alliances with it, in order to enhance the diffusion of the experiences and the event´s accomplishments. Usually a liaison person is part of the organizing team, to make sure that the relationship starts at the preparation phase of the fair. One way to position fairs in the media is through activities previous to the event that call the attention of a wide audience. 43 For example, for the Local Governance Fairs, UNDP granted “awards” to cities that had been chosen as fair sites, with the purpose of celebrating the achievements of each city throughout their governmental administrations. In Guayaquil, for instance, a visit from the then SecretaryGeneral of the United Nations, Kofi Annan, was used to give recognition to the Major Office. Instruments such as brochures, websites, webmails, urban billboards, and press clippings have been used for the fairs´ promotion. Website for the Costa Rica Fair on Environmental Solutions (2004) Websites in general have been useful not only for diffusion but also to keep record of participants, to continue collecting information about experiences, and to disseminate the results. Either way, more than focusing on particular instruments, the relation with the media should reach an appropriate balance between a widespread promotion and a focalized advertising directed to strategic actors involved in the fair´s subject matter. 44 3. Mobilizing resources As mentioned before, the amount of necessary resources for implementing the knowledge fair varies according to different characteristics. These could be: • The geographical dimension (national, regional, global) • Number of participants and event duration • Participants´ travel arrangements • Location and complexity of planned activities • Expenses that can be assumed by the organizers of the event (such as travel and venues ) • Amount of work of the organizers in monitoring the fair, especially in knowledge transfer processes. UNDP´s representative grants acknowledgement to Antanas Mockus, Bogota´s Mayor at the time, before the 2002 Knowledge Fair. 45 The financing strategy can point to the following financial sources: a.Partners: Even though not all partners may assign resources, they should, in principle, contribute with money or in kind to the fair, particularly with its execution. The mobilization of partners is a task that is carried out from the beginning of the preparation. b.Sponsors: Sponsors are those companies that give money for the event execution in exchange for publicity. Some sponsors can provide goods or services (like technological equipment, food, travel and others) in exchange of publicity or simply as part of their social responsibility policy. For example, Dell provided computers and projectors to the Migration for Development Fair in Brussels and in Bogota´s Fair for Local Governance. Means of communication like the Revista Semana Banner dedicated to the sponsors of the Local Governance Fair in Bogotá (2002). (magazine) and the newspaper El Tiempo provided spaces in their issues to promote the fair at no charge. Organizers must make sure that there is no conflict of interest in the sponsors´ contributions. Besides, it is necessary to avoid confusions 46 between sponsors and actors from the private sector. Even though the private sector can sponsor the fair, its role is not confined to that but it can be part of the exhibited experiences or be active participants of the fair. However, sponsoring and participation must be handled independently. c. Organizations offering knowledge: suppliers can have an interest in paying for their exhibition space. That way, partners can offer stands and rent their use to the supplying organizations. It is necessary to differentiate between these organizations (usually governmental agencies and international cooperation agencies) and the institutions to which the selected experiences belong, because their exhibition space is frequently covered by the fair´s organization. d.Participants: participants can be a small but important source of resources if they pay a symbolic registration fee. Even though this practice is not common, in some cases it helps generate a sense of commitment among participants and interest in taking advantage of the fair since they are paying for it. 47 4. Logistics The fair is a massive event that gathers hundreds of participants (generally national and international) and engages in multiple activities in different locations, involving a great amount of details that have to be taken care of in order for the fair to achieve its objectives. Preparation and implementation of all aspects require close attention and great organizational and planning efforts. Some logistical aspects that must be considered are: • Contact public agencies of the place where the event will be taking place. • Decide and study the physical location of the fair. • Bids and contracts with providers. • Travel arrangements for lecturers, participants, and organizers. • Accommodations (hotel reservations for participants and lecturers). • Transportation to the fair location. • Food and snacks. • Audiovisual equipment. • Stands infrastructure. 48 • Fair decoration. • Design and printing of logos and promotional material. • Support to special guests (VIP).Logistic and conceptual information to participants • Generate documents (agendas, programmes, work documents, evaluation sheets, etc). Registration stands, general information and support personnel. • Registry and delivery of promotional and work material. • Availability of halls for simultaneous bilateral meetings. • Plan inaugural and closing events. • “Recreational” events during spare time or complementary cultural activities. • Event recording (memoirs) to give participants. • “Happenings” or simultaneous events during the fair. As mentioned in the workteam section, logistics should be directly coordinated or outsourced, but it is absolutely necessary to have the capacity to follow-up on all the aspects previously listed. Logistics are not noticeable when everything goes well, but it could be very troublesome when something goes wrong due to participants´ discontent. 49 E. Exchange dynamics Fairs have different exchange dynamics that are employed according to desired results. Some dynamics are oriented to carefully analyze the exhibited experiences, other are directed towards knowledge exchange, and another ones to develop alliances or write recommendations collectively. Every exchange dynamic has a particular design that corresponds to specific objectives, and the set of interaction dynamics should be always checked against the fair´s objectives to guarantee a defined space, time and method for each purpose. The dynamics presented in this guide can serve only as reference to what can happen in a fair since each has its own structure and nature according to its Panel of experience on youth violence prevention during the Central America Commitment Fair (2010). expected results. We usually call this structure “the animal” or map, which is designed jointly with the partners and becomes a guide about what is expected to happen at the fair. The “animal” is sculpted at an early preparation stage, but it acquires a more definite shape when the location is determined, participants confirm their participation, and the methodology is decided. The following illustration illustrates the idea of an “animal” and its corresponding agenda: 50 HOTEL EL PANAMÁ Vasco Núñez de Balboa Room (26 y 27) Simultaneous Meetings 1 2 3 4 5 6 7 8 Judicial cooperation Local security managemente Police modernization Gender and security Arms control Youth violence prevention Auditorium Legal culture Knowledge production Experiencies exhibition Info booth Government and Agencies Stands Governments CHANCELLERY ESCLUSAS M. Quarter (25) Salones (28) Opening and closing Sec Commission and Commission PVJ OTROS SPACES Guided visit (28) La Chorrera, San Miguelito y Arraiján Urban spaces Diablo Rosso, etc Partners Coop Agencies Cristal Room (27 y 28) Media conference Situation room Civil society Manuel Amador Guerrero Room (26- 27) Meeting CICIG Meeting AECID Rubi Room (27 y 28) Esmeralda Room (27 y 28) Meeting CICIG Meeting RC/RRs Mayor’s workshop Parlamentaries workshop Lobby (26 y 27) Registering booth Centenario Room (26 y 27) Lunch and cultural events Map of the Central American Commitment Fair, Panama (2010) Day 1. Tuesday 26 Day 2. Wednesday 27 Plenary Press round: the cooperation responds Walk through experiences and Isles Walk through experiences and Isles Plenary Parliament & Security Workshop Axis 7. Axis 8. Axis 7. Axis 8. Axis 6. Axis 5. Axis 4. Axis 6. Axis 5. Axis 4. Axis 2. Axis 1. Axis 8. Axis 7. Axis 6. Axis 5. Axis 4. Axis 3. Walk through experiences and Isles Axis 3. Agenda - building Tables Learning communities Axis 2. Axis 3. Axis 2. Axis 1. Axis 8. Axis 7. Axis 6. Axis 5. Axis 4. Axis 3. Axis 2. Axis 1. Security Commission (Restricted meeting) Experiences talk show Experiences talk show Axis 1. Day 3. Thursday 28 Youth Violence Prevention Commission (Restricted meeting) Tables for exchange (Cooperation business rounds) Media & Security Workshop Local security workshop Security Observatories Workshop Agenda of the Central American Commitment Fair, Panama (2010) Some of the dynamics more frequently used in knowledge fairs are: a. Lectures: in these spaces, the main guidelines are presented as well as the general topics that delineate the structure of the knowledge fair. Generally, these lectures are carried out by experts or renowned protagonists of successful experiences who make an emphasis on the “what”. Their objective is to put the main subjects of the fair in perspective and provide a general overview of it. These addresses can also be life stories (lectures based on personal experience) that better illustrate the thematic areas. Tables for the elaboration of Project profiles in the Fair on Migration for Development, Brussels (2008). b. Panels of experiences: they approach sub-topics of the fair and are generally classified in two types: those that debate the experiences´ accomplishments and those that analyze the challenges that experiences still face. Usually they have 3 to 5 panelists a rapporteur, and a facilitator who conducts the debate to make emphasis in the “how” of the experience. Panels are ideal scenarios for the audience to ask questions and make comments about specific practices. Panels can happen simultaneously so that the audience can choose from wide array of options Plenary at the Governance Fair in Guayaquil, Ecuador (2004). 53 according to interests and needs. Panels can have methodological variations such as round tables (where all participants are active in the debate, there is no audience) or talk-shows about the experiences where an interviewer asks questions and fosters debate (there are no pre-established presentations). c. Tables for Collective-building: these spaces are generally thematic, but in contrast with the panels of experiences, they are less about debate and more about building and creating products together. These interactions happen simultaneously and serve to create a common working agenda, a list of recommendations, and profiles of joint projects, among other collective products. For example, the Central Participants negotiating at the spaces opened in front of the stands in the Local Governance Fair in Rosario (2005). American Commitment Fair (2010) contained work spaces for eight (8) thematic areas that were opened to participants, distributing them according to their interests. The idea was to turn the experiences they learned from into recommendations for the Regional Security Commission agenda made up by countries in the region. d. Marketplace: is particularly suited for connecting knowledge supply and demand. These are spaces permanently installed during the fair, exhibiting products and services by successful experiences or by other organizations that provide technical assistance. Marketplace at the Citizen´s Security Fair in Brasilia (2009). 54 The exhibition plaza is the heart of the fair and is almost always enlivened by cultural and artistic events that attract participants´ attention. The exhibition houses stands backed by qualified personnel that knows the experience achievements and has the capacity to initiate negotiations to sign agreements of knowledge transfer. There could also be other exhibition instruments such as banners and totems that present basic information of the experiences and that are useful when it is difficult to have representatives on-site. e. Guided Visits: they are part of the fair´s agenda and consist of a tour around the stands that illustrate the achievements of the celebrated experiences. During the visits, participants receive detailed information from qualified personnel and, when possible, relevant documentation. Visits are also an activity that facilitates the interaction of participants with the community and corroborates the experience by other voices. Due to the time needed for this dynamics, there can be several simultaneous visits so that participants can choose the ones they prefer. Guided Visit through the Santa Ana hill in Guayaquil, a successful renovated urban space visited within the occasion of the Local Governance Fair (2004). 55 f. Interactive activities: fairs have the premise that participants should not only learn about the experiences or watch them closely, but to “feel” them. Interactive activities allow participants to be temporary protagonists of the experiences. Examples of these activities are the Nocturne Ciclovía (biking route) during Bogota Fair for Local Governance (2002) that involved touring the city by bike, as part the celebration of the advances in civic culture. In that occasion, more than a million people participated and along with the fair’s 300 participants. Signature of intention letters at the Citizens Security Fair in Brasilia (2009). Another activity that heightened the emotions fair´s participants was the destruction of more than 2000 weapons, organized by the Panamanian Government during the Central American Commitment for Security Fair, in which representatives were invited to engage in the destruction themselves. g. Cultural and artistic spaces: fairs rely on the arts and on cultural activities to broadcast the main messages they want to position. Besides being an entertainment instrument that keeps the attention of participants, these spaces are perhaps the most powerful instrument for awareness. Banner inviting the citizenship to participate in the nocturnal biking route in Bogotá (2002). 56 Break dancing during ExpoPaz Fair (2010) served to show the youth´s interest for peace-building from their own perspective. The photo exhibition during the Brazil Fair for National Security and Citizenship (2009) carried out by prison inmates, served to portray their desire of rehabilitation and social reintegration. h. Business rounds: these are where the negotiation place between knowledge supply and demand takes place; in other words, they are spaces to reach agreements of knowledge transfer. Usually they are facilitated by qualified personnel assigned by the organizers, who help guide the discussion to work towards the signature of letters of intent or horizontal Young aficionados of break dancing at the ExpoPaz Fair (2011). Photo by Aline Rutschmann. cooperation agreements. Given that the business rounds may produce intention letters or horizontal cooperation agreements, pre-arranged transfer formats (agreements, letters, letters of intent, pre-agreements) and a series of guides are prepared to help participants submit applications, complete viability analysis, and define the scope of their cooperation. In the Brasilia Fair on National Security and Citizenship, 707 letters of intent were signed between 4 participating experiences and about 3800 participants. In the aftermath of the fair, it was the Brazilian National Council for Public Security (CONASP) the one in charge of the follow-up of Space for business rounds at the Local Governance Fair in Rosario (2005). these exchanges, during the monitoring phase. 57 7 How do you measure results? The results indicators of any knowledge fair are directly related to the strategic objectives of the initiative in which it participates. In other words, this methodology can speed up the achievement of umbrella objectives, being a means as opposed to end itself. This first level of results, as well as its success indicators, must be defined from the beginning of the fair so that the goal is clear. In relation to process indicators, the reference must go back to the specific objectives of each knowledge fair (see section What is the purpose of a knowledge fair?). As mentioned before, each fair can have an objective or a particular combination of objectives, so there is no standard to measure success. Based on previous experiences, the following indicators can be established to help define the expected results: 59 Phase Recurrent indicators Preparatory (pre-fair) Number and representativeness of mapped experiences Quality of the information on experiences´ documentation Number of partners and amount, and quality of their contributions to implement the fair Event implementation (fair) Number of horizontal cooperation agreements signed between participating knowledge suppliers and demanders. Number of participants/attendants and representativity of the actors that were invited to the fair theme. Signed declaration or local agenda established to overcome development challenges that the country, region, or set of participant actors face. Record of the fair´s media coverage, considering the size of its audience. Level of participants´ satisfaction about the fair usefulness, methodology and logistics (closing survey). Monitoring (post-fair) Incorporation of fair recommendations on policies, laws, and political commitments. Knowledge transfer implemented, based on letters of intent signed during the fair. Conformation of a network or community of people and organizations that continue information sharing in the medium term (more than a year after the fair). 60 8 Annexes Annex 1: Budget of a knowledge fair The following matrix calculates the estimated costs of preparing and implementing a knowledge fair as well as the expected income generated from it. The numbers can vary according to the amount of participants, the country living expenses, the profiles of the hired personnel and the selection of the scenarios where the fair takes place. Also, organizers must take in consideration that sometimes it is necessary to partially or totally fund the assistance of certain key individuals—not only those that will give presentations, but also some participants, which increases the size of the investment. Some of the estimated costs - food, rental of locations, or transportation - can be obtained for free, in exchange for publicity for the providers. ESTIMATED COSTS Individual value Number Total Value 1) General Fair Manager or general coordinator Support consultant Subtotal 0 0 0 2) Documentation of the experience General coordinator: in charge of documentation. Document keeper by area. Contest promotion or call Workshops to validate information (talks) Validation missions (if there is a contest) Revision of text style. Text design, layout and printing. Design and recording of a CD ROM (optional). Subtotal 0 0 0 0 0 0 0 0 3) Mechanisms for supply and demand interaction and logistics Logistics coordinator Master of ceremony Location and basic elements Fair location (big or small hall, stands space) Stands Panels Chairs 0 0 0 0 0 0 Highlighters, paper, work tools Tables, auditorium for conferences, business rounds and panels Rosettes Negotiation tables Protocol events Opening/inauguration Closing Additional events Audiovisual Material Projector/Big screen (auditorium) Microphone auditorium 0 0 0 0 0 0 0 0 0 0 Total estimated costs 0 ESTIMATED INCOME Registrations x ### Stands x ### Private and Media Sponsorship 0 0 0 Total expected incomes 0 ESTIMATED REQUIRED INVESTMENT 1. General Logistics 2. Technical production and materials Hotel reservations for panelists, lecturers and moderators Letters of invitation for visas Monitoring visas Tickets reservations and purchase for participants Coordination of allowances for participants Transportation reservations and coordination (airport-hotel-event). Food and snacks coordination during the fair Completion of terms of reference/contracts for required services Location final arrangements (agreement) Definition of adaptations necessary for the fair Initial list of participants Final list of participants Delivery of invitations Follow up and confirmation of participants Coordination of participants registration, database Delivery of materials to participants Coordination of internal objects: tables, chairs, flip charts, lights, etc. Coordination of materials production: booklets, pens, agendas, etc. Contract for the provision of stands or panels Contract of necessary audiovisual aids (projectors, microphones) Terms of reference for services and products (IT and int. objects) Terms of reference for production of materials Design of rosettes or badges Printing rosettes or badges Design of certificates of participation Printing certificates of participation Printing the agenda/program Week 4 Week 3 Week 2 Month 6 Week 1 Week 4 Week 3 Week 2 Week 4 Month 5 Week 1 Week 3 Week 2 Month 4 Week 1 Week 4 Week 3 Week 2 Month 2 Week 1 Week 4 Week 3 Week 2 Month 1 Week 1 Work Plan Responsible Annex 2: Knowledge Fair Work Plan Definition of criteria for selecting experiences Definition of formats to collect information Starting the process of selection and promotion Visits and attention to collectors of information 2. Documentation Review and evaluation of proposals of experiences Definition and preparation of presentation formats Compilation, edition and style correction Layout and printing of booklets/texts Development of the required terms of reference Identification and hiring of the master of ceremonies Definition of the themes of lectures, panels, and workshops/rounds Identification of lecturers, moderators and panelists Establishment of methodologies for panels, lectures, stands presentations and business rounds. 3. Conferences, panels, stands and business rounds Coordination of lectures, moderators and panelists Payment of fees (if applicable) to lecturers, moderators and panelists Final list of experiences to be exhibited in the stands Final arrangements with institutions that exhibit experiences in stands Definition of the content of letters of intent/cooperation agreements Printing of letters of intent/cooperation agreement Definition of incentives to sign cooperation agreements Definition of the necessary support personnel (information, facilitation of business rounds) Procurement of support personnel Development of the necessary terms of reference Design and approval of the image, logo, slogan Development of promotional materials (posters, billboards) Terms of reference of the coordinator of public relations, promotion and media Design and printing of invitations 4.Visibility and To have a work breakfast with the media promotion 5. Opening and closing event Coordinate the photographic registry of the fair Coordinate video recording Development of fair memoirs To send fair memoirs to participants and strategic actors Definition of the speakers for the opening and closing events Contact and coordination of the events participants Definition of participants in the opening and closing events Invitation of participants for the opening and closing event Development of the statement to be sign during the closing Annex 3: Links to Knowledge Fairs supported by the Knowledge Management Unit during (2009 and 2010) Feria de Conocimiento Seguridad Compromiso Centroamérica Panamá Octubre 2010 La UGC brindó apoyo para la realización de la feria Compromiso Centroamérica Catalógo de experiencias Sistematización de la feria http://www.compromisocentroamerica.org/ Knowledge Fair Security Central America Commitment Colombia October, 2010 The KMU provided support for the realization of the Central America Commitment fair Experience catalogue Systematization of the fair http://www.compromisocentroamerica.org/ Feria de Conocimiento EXPOPAZ Feria de construcción de paz desde las regiones. Bogotá, Colombia Octubre de 2010. La Unidad de Gestión de Conocimiento colaboró en la realización de la feria de conocimiento Expopaz y se elaboró un catalogo de experiencias. https://undp.unteamworks.org/node/125840 http://www.expopaz.org.co/ Knowledge Fair EXPOPAZ Constructing peace from the regions knowledge fair. Bogota, Colombia October 2010. The Knowledge Management Unit collaborated in the realization of the Expopaz knowledge fair and developed an experience catalogue: https://undp.unteamworks.org/node/125840 http://www.expopaz.org.co/ Feria de Conocimiento Somos Afro: Inclusión social de la población afrodescendiente de Colombia, Ecuador y Panamá Calí, Colombia del 11 al 14 de agosto de 2010 Knowledge Fair We are Afro: Inclusion of the Afrodescendant populations of Colombia, Ecuador and Panama Calí, Colombia from august 11 to 14, 2010 La Unidad de Gestión de Conocimiento brindó apoyo para la realización de esta feria y como producto de conocimiento derivado ayudó en el desarrollo de un catálogo de experiencias. Catálogo de experiencias http://www.afrodescendientes-undp.org/page. php?page=3#memoriaferia The Knowledge Management Unit provided methodological support for the realization of this fair and after helped develop an experience catalogue as a knowledge product. Experience Catalogue http://www.afrodescendientes-undp.org/page. php?page=3#memoriaferia 66 Feria de Conocimiento sobre Seguridad Pública con Ciudadanía, Brasil, agosto 2009. Catálogo de experiencias https://undp.unteamworks.org/node/125829 http://www.conseg.gov.br/portal/conseg Knowledge Fair on Public Security and Citizenship, Brasil, August 2009. Experience catalogue https://undp.unteamworks.org/node/125829 http://www.conseg.gov.br/portal/conseg Feria Global de Migración para el Desarrollo Noviembre 2009 Espacio en Teamworks: https://undp.unteamworks.org/node/125662 Catálogo de Experiencias Plataforma Virtual Global Migration for Development Knowledge Fair November 2009 Space in Teamworks: https://undp.unteamworks.org/node/125662 Experience Catalgoue Virtual Platform Iberoamerican Fair of Women in Parliament: Policies that transform Madrid, Junio 2009 55 experiencias sistematizadas, agenda política para la incidencia, metodologías de intercambio Feria Iberoamericana de Mujeres Parlamentarias: Políticas que transforman Madrid July 2010 55 experiences were systematized, political agenda for incidence, and exchange methodologies https://undp.unteamworks.org/node/125674 http://www.americalatinagenera.org/main/index. php?option=com_content&task=view&id=388&I temid=487 https://undp.unteamworks.org/node/125674 http://www.americalatinagenera.org/main/index. php?option=com_content&task=view&id=388&I temid=487 67 9 The Knowledge Management Unit UNDP is a global knowledge network on development themes. In the region of Latin America and the Caribbean, the Knowledge Management Unit of the Regional Centre in Panama, supports the implementation of the knowledge management strategy, jointly with Country Offices, United Nations Agencies, Governments and other partners. Within this framework, the KMU provides technical assistance and counsel for the design and implementation of knowledge management strategies and activities, including knowledge fairs, mappings and systematizations of experiences, development of methodological guides, onsite and virtual knowledge exchanges and transfer of lessons transfer inside a country and between countries. With these strategies and activities it seeks to promote project effectiveness, strengthen South-South cooperation and promote development in the region. Up to date, UNDP has organized and advised the implementation of multiple knowledge fairs. Knowledge derived from the fairs implemented by governments, donors and other partners (Bogota 2002, Costa Rica 2003, Guayaquil 2004, Rosario 2005, El Salvador 2006, Brussels 2008, Colombia 2010 and Panama 2010) as well as other knowledge exchange initiatives within UNDP (Bangkok 2005, Cartagena 2007, Bratislava 2006), have made it possible to build a set of tools and methodologies for the organization, development and monitoring of knowledge fairs. 69 Knowledge Management Unit UNDP Regionl Centre for Latin America and the Caribbean Knowledge Management Unit http://www.regionalcentrelac-undp.org/es/gestion-de-conocimientos 70