Fiduciary Duty of Real Estate Agents
Transcription
Fiduciary Duty of Real Estate Agents
FEATURES 6 In Contract is the Official Publication of the Columbus Board of REALTORS® CBR OFFICERS Greg Hrabcak, President Gary Parsons, President-Elect Sue Lusk-Gleich, Treasurer Rick Benjamin, Secretary Larry L. Metzger, CAE, CEO The Emergency Economic Stabilization Act of 2008 Much of the media attention given to the recently passed Emergency Economic Stabilization Act has been negative, but CBR President Greg Hrabcak views the Act as a life preserver. 16 Young Professionals The Columbus Board of REALTORS® has created a new Young Professionals Committee for the young and the young at heart — focusing on networking, service and leadership. 18 Fiduciary Duty of Real Estate Agents Fiduciary Duty simply stated is doing what is in the client’s best interest, first and foremost. But, how do you keep from crossing the line of practicing real estate to practicing law. 42 Celebrating 100 Years . . . with Harley E. Rouda Harley E. Rouda served as Board President in 1969. One of his fondest memories in his tenure with the Board was writing, producing and emceeing Realvillities – A CBR comedy production. IN CONTRACT Magazine Marqué L. Bressler, Editor Lynn Hackworth, Copy Editor Rebecca Ryan, Layout and Design, EnCompass Publishing Group CBR Mission Statement The Columbus Board of REALTORS® provides leadership for the REALTOR® community by protecting the interests of its members, promoting their value to the real estate consumer, setting high standards for professional practice, and advocating private property rights. IN CONTRACT is a publication of the Columbus Board of REALTORS®, devoted to news of real estate interest published 10 times a year (monthly except May/June and July/August). Editorial and advertising office is located at 2700 Airport Drive, Columbus, Ohio 43219, (614) 475-4000. Subscriptions are $5.00 per year and are accepted from members only. Periodical Class Postage paid at Columbus, Ohio. Publication (USPS #:317-870). INSIDE 13 POSTMASTER: Please send address changes to CBR, 2700 Airport Drive, Columbus, Ohio 43219. DISCLAIMER: The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of the Columbus Board of REALTORS®, its staff, board of directors, In Contract or its editor. Likewise, the appearance of advertisers, or their identification as members of CBR does not constitute an endorsement of the products or featured services. 15 24 20 17 26 27 30 32 33 Although, many seller-funded down payments programs have been eliminated with the passage of the 2008 Housing and Economic Recovery Act, there’s still an abundance of financing options available to first-time homebuyers. This article focuses on several of the more popular financing programs — Homebuyer tax credits, USDA Direct and Guaranteed homeownership programs, OHFA’s Ohio Heroes, to name a few —still allowed under the recovery act. 4 th DIRECTORS Terry Bryant Gloria Cannon Gary Francis Milt Lustnauer Lari Madosky Shaw Bob McCarthy Stacy McVey Bonnie Nyikes Chip Parrish Chris Pedon Sara Walsh Linda Whiting Brad Bennett, Immediate Past President Jay Zollars, C/I Section Chair David Dikeman, Affiliate Representative Financing options still plentiful for first-time buyers 2008 Foundation Fund Advisory Board Committee Report – Brad Bennett CBR 2008 Online Election COCIE – Double your marketing while updating your information only once – Catherine Erney Member Perspective – What advice do you have for firsttime buyers? Statistics – September 2008 CBR Events Announcements Member News Raffle– garners proceeds for grant program New Members & Mentoring Sessions 34 37 39 44 45 46 49 50 MLS News Focus On Real Estate Member Discounts/Services — All American Moving and Storage; Leaders Moving & Two Men and A Truck NAR National Convention – Destination: Success Affordable Housing – CHP: Homeport Express Select Highlights – Sales Associates Day & Surfin’ CBR Expo Highlights – CBR Legislative Reception Calendar & Ad Index www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 3 President’s Perspective The Emergency Economic Stabilization Act of 2008 – a life preserver, not a bailout By Greg Hrabcak President stabilize the national economy while having an impact on nearly every neighborhood in every community. By restoring liquidity to the mortgage market, lenders will again be able to make loans to not only homebuyers, but small businesses as well, fueling the housing market and the nation’s entrepreneurial spirit. Those loans will now become more widely available and less costly, something that will have a positive impact on borrowers for years to come. NAR President Dick Gaylord said it best last month when he praised the act’s passage: “Protecting Main Street not only benefits individuals, families and communities, but also supports the larger U.S. economy.” The recently passed Emergency Economic Stabilization Act of 2008 has received lots of media attention in the last few weeks, much of it negative. It’s been commonly referred to as a “bailout” but I prefer to look at it as a positive, bi-partisan move, which will prevent the so-called credit crisis from getting worse. I view the Emergency Economic Stabilization Act of 2008 as a life preserver to housing and financial markets in need of help – and while we’re using nautical references – one that will chart the markets on a course to smoother seas ahead. 4 The legislation is a crucial step toward again getting cash flowing through the country’s financial system, making it easier for homebuyers to realize the American dream, and easier for current homeowners who are struggling to refinance and save their homes. By requiring the governmental agencies that purchase troubled mortgages from financial institutions to work with lenders and borrowers to modify or refinance loans and make every effort to avoid foreclosure, the act will help keep hardworking people in their homes. By encouraging homeownership and preventing more foreclosures, the act will help • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com While rates may change and the market can skyrocket and plummet in a single day of trading, housing remains the backbone of the American economy and the American way of life. As REALTORS®, we must do everything possible to protect and promote that American dream. For more about the credit crisis and how it affects REALTORS®, visit www.realtor.org/creditcrisis. Financing options still plentiful for first-time buyers By Kelley Youman Truxall CBR Interactive Communication Coordinator 6 With the passage of the 2008 Housing and Economic Recovery Act, seller-funded down payments were eliminated, but there are still plenty of other programs to help first-time buyers. The FHA still allows other forms of down payment assistance, including help from family members, gifts from non-profits and government-sponsored grants and loan programs. Previously, FHA was the only mortgage program allowing seller-funded down payment assistance, but according to a recent study by the United States Government Accountability Office, loans with seller-funded down payment assistance have higher delinquency and default rates, and often result in inflated home prices, which can affect surrounding home values. This article will focus on several of the more popular financing options still available for first-time homebuyers. • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Homebuyer tax credit Part of the Housing and Economic Recovery Act of 2008 includes a credit of up to $7,500 for homes purchased between April 9, 2008 and June 30, 2009. The tax credit is actually an interest-free loan that must be paid back over 15 years with payments beginning after a two-year grace period; for example a homebuyer who purchased in 2008 would start paying the loan back in 2010. Ohio Housing Finance Agency The Ohio Housing Finance Agency last month announced it was temporarily postponing its down payment assistance program, but hopes to begin offering it again soon. The $7,500 would come as a credit on the buyer’s income taxes during either 2008 or 2009, depending on when the home was purchased; the loan would be paid back at a rate of $500 per year, through the buyer’s annual income tax filing. “The ability to obtain capital to continue (the down payment assistance) is severely limited,” an Oct. 14 statement from OHFA said. The $7,500 tax credit has higher income limits than many other assistance programs - $75,000 for singles and $150,000 for married couples – so it may be advantageous to those buyers who don’t qualify for other programs. However, because it cannot be combined with other programs such as the Ohio Housing Finance Agency, many times buyers are better off taking advantage of those programs providing assistance in the form of grants, which aren’t required to be paid back, said Marianne Collins, Vice President of Insight Bank. Meanwhile, OHFA continues to offer its first-time homebuyer program, which can mean purchasing a home with little or no down payment, said Dana Smith, Manager of Real Estate Relations for OHFA. “We work with the same lenders you see on every street corner, but we can’t do this by ourselves; we have the money but they make the loan,” Smith said of the partnership between OHFA and mortgage lenders. The biggest benefit of an OHFA loan is that the interest rate is the same for everybody regardless of credit score. All OHFA loan products are 30-year fixed mortgages and the agency is typically “very competitive against the market” when it comes to its interest rate, Smith said. (As of Oct. 16, the OHFA interest rate for first-time buyers was 7 percent.) Ohio Heroes In March, OHFA launched the Ohio Heroes program, which offers a mortgage rate that is one quarter percent below the OHFA traditional first-time buyer rate to borrowers working full time in “critical” career areas such as police, fire and EMS, teachers and active duty military personnel. As of Oct. 16, the OHFA interest rate for the Ohio Heroes program was 6.75 percent. “Part of the Housing and Economic Recovery Act of 2008 includes a credit of up to $7,500 for homes purchased between April 9, 2008 and June 30, 2009.” Many programs such as OHFA are income and/or salesprice-limited. For example, to qualify for an OHFA program a two-person household in Franklin County must earn $65,300 or below annually and the home’s maximum sales price is $276,750. For all OHFA programs, buyers must meet income and sales price limits, which differ depending on what county the home is in. A two-person household in Franklin County must earn $65,300 or below annually and the home’s maximum sales price is $276,750. REALTORS® can register online with OHFA and get up to date information on the agency’s programs, including rate changes by registering online. For more information on OHFA’s resources for REALTORS®, and to register for updates, visit www.ohiohome.org/partners/realtors.aspx www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 7 U.S. Department of Agriculture The USDA offers Direct and Guaranteed homeownership programs, both of which have seen an increase in participation, said Gerald B. Arnott, Housing Program Director for the Ohio office of USDA Rural Development. grams have been increasing in popularity.” The USDA’s Rural Development office is the financing arm of the USDA, offering home loan programs, business loans and Columbus Housing Partnership (CHP) administers the Franklin County Down Payment Assistance Program (DAP), which requires buyers to be at or below 80 percent of the area’s median income. That means a two-person household in Franklin County must make $41,800 or below annually. assistance with community facilities like hospitals and libraries and services such as water and sewer. “Our goal is building the community from the ground up,” Arnott said. “Both USDA programs offer up to 100 percent financing with no down payment required,” Arnott said. The Direct Loan program is for those buyers who are at or below 80 percent of the median income for that county with the loan being written at a fixed-rate for 33 years. The Guaranteed Loan program allows the USDA to back a loan made through an outside lender and can be written up to 115 percent of the county’s median income. Income limits vary by county, but for a two-person household in Franklin County, the limits are $41,800 for the Direct Loan program and $60,100 for the Guaranteed Loan program. For more information on USDA loan programs, including interactive maps to look up eligible areas, visit http://eligibility.sc.egov.usda.gov/eligibility/. “The county program offers buyers up to $6,000, or three percent, in assistance; buyers can get up to $4,000 in down payment assistance and as much as $2,000 to help with other closing costs,” said Laverne Price, CHP Senior Housing Counselor. Buyers in the Franklin County program must be purchasing a house inside a suburban area in Franklin County, such as Bexley or Reynoldsburg and the sales price must meet current FHA guidelines. CHP also has a new program – Homeport Express Select. See page 45 for details. The Ohio Housing Trust Fund CHP also offers the Ohio Housing Trust Fund, which grants up to $3,000, or three percent, in down payment assistance for buyers at or below 65 percent of the area’s median income, which for a two-person household would be $33,950 in Franklin County. Because USDA programs apply to rural areas, where the property is in a community of 10,000 people or less, there isn’t much availability in Franklin County. “We’ve got a little bit down in the southwest corner and a strip on the west side,” Arnott said, “but as you move further away from Columbus, eligibility is better.” “For example, all of Madison County, northern Delaware County and much of Licking and Pickaway counties are eligible for USDA programs,” Arnott said. “We have seen a huge increase over the course of the last year – we’ve actually doubled the loans made in the guaranteed program not only in Ohio but throughout the nation,” Arnott said. “We’ve got the ability to go into rural areas and less developed areas, where typically some of the larger lenders may not go.” “A lot of our programs are word of mouth – we don’t put ads on T.V. like a normal lender would but these pro- 8 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com “The USDA’s Rural Development office is the financing arm of the USDA, offering home loan programs, business loans and assistance with community facilities like hospitals and libraries and services such as water and sewer.” For both programs, the buyer has to have a minimum $500 investment, which can be used to pay any of the fees, such as a home inspection or the first year’s homeowners insurance. In 2007 CHP helped more than 40 families close loans with some type of down payment assistance. Sweat equity and other alternatives “Popular in the 1980s and 90s, work or ‘sweat’ equity programs involve new homebuyers performing some of the easier tasks of building a new home, or repairing an existing one, such as painting, cleaning, insulating, and landscaping,” said William L. Moorhead, Principal of Dunmoor Homes Realty. “According to the federal government’s department of Housing and Urban Development (HUD) Web site, sweat equity can still be credited toward a buyer’s down payment, but the lender is responsible for documenting that the borrower is qualified to do the work, estimate its value, and verify that it was completed satisfactorily.” That program can be used to purchase anywhere in the county, Price said. Both programs require buyers to complete eight hours of HUD-certified homebuyer education. “We really think that good homebuyer education is the key to preventing foreclosure,” Price said. CHP also offers credit and homebuyer counseling and educational programs. “If they aren’t yet ready to own a home, we try to stay engaged with the client so that if not today, we keep working on it until they reach their goal,” Price said. “It’s not just about getting them in a home it’s about sustaining homeownership.” Both grants are actually zero interest loans that are forgiven if the home is kept as the primary resident for five or six years, for the Ohio Housing Trust Fund, and Franklin County program, respectively. The entire process usually takes about 60-90 days. “We certainly suggest that people go to CHP or another non profit and make sure that everything is ready to go before they go to lenders and start letting people pull their credit,” Price said. Sweat equity programs are allowed only on FHA loans and were largely phased out by builders and lenders because of the ease and popularity of FHA and other down payment assistance programs such as seller-funded down payment programs. According to the federal government’s department of Housing and Urban Development (HUD) Web site, sweat equity can still be credited toward a buyer’s down payment, but the lender is responsible for documenting that the borrower is qualified to do the work, estimate its value, and verify that it was completed satisfactorily. Marianne Collins said Insight Bank still allows the use of sweat equity. “It hasn't been used much in the last few years, because the seller-funded non-profit down payment programs like Nehemiah and Ameridream were being used instead, but I imagine it will become somewhat popular again because the seller-funded programs are no longer allowed,” she said. Moorhead suggested other alternative down payments such as a gift from a relative, where a family member gives the buyer the down payment; or borrowing from a retirement account that allows funds to be borrowed or distributed for purchasing a home. Lastly, seek advice from other area agencies like the Mid Ohio Regional Planning Commission, and the Hilltop-area Homes on the Hill, both of whom offer programs including down payment assistance and first-time homebuyer education. More information can also be found on the CBR Web site at www.columbusrealtors.com/11092.cfm. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 9 A Partnership That Pays. With Wayne Homes, It’s Win – Win For You And Your Clients! You won’t believe the perks of partnering with Wayne Homes! We do the paper work, schedule closings, and keep in close contact with your clients so the whole process is a breeze! Not to mention what’s in it for you: • 3% commission on first referral; 4% for second; 5% for third and above. • Commission paid at time foundation is started (typically 45-60 days) • Commission paid on base price PLUS options • Opportunity to assist Wayne Homes’ clientele looking for land or selling homes • No referral fees! You – and your clients – can’t afford not to join forces with Wayne Homes. What are you waiting for? Call Wayne Homes today! Graduated commission rate effective 2/1/07 - 2/1/08. 1 - 8 0 0 - W A Y N E 6 0 • W a y n e H o m e s . c o m Committee Report Having a good solid Foundation REALTORS Charitable Foundation Fund Building Community Whether it is poured concrete, steel, or block, we REALTORS® and our affiliated partners know the importance of having a good, solid ‘Foundation’ supporting the properties we sell. That strong ‘Foundation’ creates a solid base for the owner to occupy, or even expand the property. It is a key ingredient of having a good investment, and that greatly benefits the neighborhood and community. Our REALTORS® Charitable Foundation Fund is no different. Our mission is to support real estate related programs and entities whose goals result in the improvement of the overall real estate environment in central Ohio. Never before in the history of real estate development has this support been more critical. In this economic climate that adversely affects real estate investment and the quality of life in central Ohio, we have many communities that are ‘at risk’. Just as “real estate is our profession, and politics is our responsibility”, supporting sound communities and housing is our obligation to both ourselves and to others. Our Foundation is a ‘Field of Interest Fund’ under the umbrella of the Columbus Foundation. With a charitable status under Section 501c(3) of the IRS code, gifts to the REALTORS® Foundation Fund may qualify the donor to federal, state, estate, and/or gift tax deductions. In the face of negativity in the media, our Board is trying hard to show the buying public that “all real estate is local”. Best of all, our Foundation is “local”. We have supported community programs with edu- Brad Bennett, Chair Foundation Fund Advisory Board cational scholarship and grants that increase the quality and availability of housing in central Ohio, in the past four years over $200,000, with more on the way. Some of the organizations we supported in the past year are: • Columbus Housing Partnership • Material Assistance Providers • Homeless Families Foundation • Homes on the Hill • Creative Housing • Greater Linden Development • Coalition for Homelessness and Housing in Ohio • Habitat for Humanity Greater Columbus • OSU Star Project In addition to financial support for REALTOR® Care Day this year, over 500 REALTORS®, affiliates, friends and family gave of their time and effort to personally work in neighborhoods and on community facilities to improve housing and the quality of life for some less fortunate than others. You would have been touched by the tears, smiles and hugs of thanks from those who benefitted from this effort. So what can you do? Open your heart (and your pocketbook) to help others. The Foundation Fund has several effortless methods of contributing. Our Foundation Walk into the Membership Headquarters Building, constructed of memorial and honorary bricks and pavers, is a lasting way to memorialize your support of the Foundation. You can designate one in your name or some- one else’s, and the walkway is being updated with new pavers twice a year. Remember the Foundation in your estate. CBR’s Stan Collins can assist in directing your estate to be a legacy benefactor to this worthwhile charity. Remember, 100 percent of your gifts go to charitable giving. Perhaps instead of sending flowers, or contributing to another charity in someone’s honor or memory, consider sending a check to our Foundation. A card will be sent to the recipient’s family noting your generosity. Lastly, sign up and participate in the next REALTOR® Care Day scheduled for June 10, 2009. In these difficult economic times, it is a bit more trying to raise funds for our Foundation. If you have any questions about giving, please call Stan Collins at (614) 475-4000 or myself at (614) 2737703. And, remember…No one will benefit more than you for your labor and/or contribution to help others less fortunate. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 13 8 2008 CBR Online Elections Residential Section: Directors Commercial Section: C/I Steering Committee Nov. 3 at 12:00 p.m. - Notification of your opportunity to vote will be emailed to you. The e-mail will include: • Member ID (NRDS # for REALTORS®; Member # for Affiliates) • PIN# - (unique number assigned for this election only) • Instructions & link to www.CBRelections.com Members will cast their ballot by logging in to www.CBRelections.com via any computer, including the computers designated for member use in the library of the CBR Membership Headquarters. Nov. 13 - Personalized letter sent via regular mail to each member showing your e-mail address and asking you to contact CBR if incorrect. Note: If CBR does not have your correct e-mail address, you will not be sent a ballot. Please take any necessary action to allow your e-mail system to successfully accept e-mails from [email protected]. Nov. 10 - An e-mail reminder to vote will be sent to all eligible members who have not yet cast their vote. Dec. 1 - A second e-mail will be sent to all CBR members as a reminder to watch for the official election e-mail on Dec. 8. Nov. 13 - Election ends at 12:00 p.m. Dec. 8 at 5:00 p.m. - Notification of your opportunity to vote will be emailed to you. The e-mail will include: • Member ID (NRDS #) • PIN# - (unique number assigned for this election only) • Instructions & link to www.CBRelections.com Members will cast their ballot by logging in to www.CBRelections.com via any computer, including the computers designated for member use in the library of the CBR Membership Headquarters. Nov. 14 - The Nominating Committee will meet at 9:00 a.m. to approve the election results and address any concerns/complaints regarding online voting process. Results will be posted on the CBR web site and MLS Welcome Screen after candidates are notified of the results. The ballot for CBR Directors will include: REALTOR® Director Candidates (4 positions available) Newton Burris, Coldwell Banker King Thompson Ben Calhoon – Prudential Calhoon Company Ron Hobelman – Keller Williams Capital Partners Jan Jedlinsky – Metro II Realty Betsy Lynch – Home Central Realty Lorri Molnar – RE/MAX Affiliates Gerry O’Neil – Century 21 C. R. O’neil & Company Jill Rudler – Real Living Her Affiliates (1 position available) Scott Brader – Concord Mortgage Jamie Sutton – Wells Fargo Home Mortgage Nov. 24 - An e-mail will be sent to all CBR C/I Section members explaining the online voting process. Dec. 15 - An e-mail reminder to vote will be sent to all eligible members who have not yet cast their vote. Dec. 18 - Election ends at 5:00 p.m. Dec. 19 - The Nominating Committee will meet at 9:00 a.m. to approve the election results and address any concerns/complaints regarding online voting process. Results will be posted on the CBR Web site and MLS Welcome Screen after candidates are notified of the results. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 15 Young Professionals Network: A new opportunity for CBR’s younger members Vice Chairs will be Greg Giessler (residential) and Andy Mills (commercial). The staff liaison will be Kelley Youman Truxall, Interactive Communication Coordinator. The Columbus Board of REALTORS® is excited to announce the Young Professionals Network, a new committee for 2009! The CBR Young Professionals Network will target younger real estate professionals with dynamic programs to promote social and professional networking, political and philanthropic involvement, and entrepreneurial learning opportunities. The committee will be chaired by one residential and one commercial REALTOR®; Gretchen McKay will be the 2009 residential chair and we are still looking for a commercial chair! 16 The objectives of the YPN include: • Create networking opportunities as part of a rich, diverse group of peers. • Provide opportunities for educational and professional development. • Build awareness of governmental processes and issues; help young professionals stay informed about the latest industry news and trends. • Provide an outlet for volunteer info and opportunities at the Board. • Provide an understanding of the local, state and national REALTOR® community. • Create and cultivate future Board and industry leaders and encourage active participation in policy discussions and advocacy issues. • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com CBR’s committee will build from the National Association of REALTORS® YPN, which NAR launched in 2006 as a way to help the younger generation of REALTORS® build a stronger link with the real estate industry and fellow professionals. While most members of the NAR YPN are under 40 years old, there is no age restriction whatsoever to join the committee or participate in its events. Any REALTOR® who thinks he or she would benefit from membership is welcome! The first committee meeting will be held in early 2009. To sign up for the CBR Young Professionals Network, please complete the Committee Registration form opposite and CBR will put you on the list to receive information, updates and notification of the meetings. Home sales remain strong, inventory continues to balance The central Ohio housing market continues to stabilize as home sales are maintaining levels similar to last fall, according to the Columbus Board of REALTORS®. The average sale price of a home in September was $160,755, down 4.5 percent year to date, but only 1.7 percent behind what the average home sold for last September. Despite negative headlines, and downward turns in other markets, central Ohio continues to buck the trend, and is maintaining home sales levels similar to those seen before the housing “boom” of 2004-07. Locally, there were 1,824 homes sold in September, just 1.5 percent behind the 1,851 homes sold during September 2007. Sales are not as high as they were during the “boom” years but they are in keeping with pre-boom levels, and that is good news, because theoretically, the market should be experiencing lower sales to compensate for the inflated figures from 200407. September had more positive news for home sellers as well, as new listings continued to decline. With 16,598 homes on the market in September, the area’s inventory was at its lowest point since February. This graph of listings and sales from 2002 to current shows the spike in inventory and sales during 2004-07. In 2003, both sales and inventory were ramping up toward a boom, and 2007 saw that peak start to fall back to normal levels. Local inventory hit its highest level in July 2007, with more than 20,000 homes listed in the central Ohio MLS for sale. Keep in mind, that figure doesn’t include FSBO homes. As inventory continues to decline from what were record high numbers just a few years ago, sales prices will increase and central Ohio will again see a market that is balanced in favor of both buyers and sellers. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 17 Fiduciary Duty of Real Estate Agents By James A. Zitesman Fiduciary duty. What do these words really mean to real estate agents? To answer that question let’s start with Black’s Law Dictionary, 5th Edition, page 563, “Fiduciary: …a person holding the character of a trustee…in respect to the trust and confidence involved in it and the scrupulous good faith and candor which it requires. A person having duty, created by his undertaking, to act primarily for another’s benefit in matters connected with such undertaking.” Simply stated, fiduciary duty means to do what is in the client’s best interest, first and foremost. Section 4735.62 of the Ohio Revised Code defines the fiduciary duties for a real estate licensee. It begins with, “In representing any client in an agency or subagency relationship, the licensee shall be a fiduciary of the client and shall use the licensee’s best efforts to further the interest of the client including, but not limited to, doing all of the following:…” and then it lists out nine specific areas. Subsection (G) states, “Advising the client to obtain expert advice related to material matters when necessary or appropriate;” As Division Counsel for the Ohio Division of Real Estate, Holly Johnston-Cook has stated, “It is an express fiduciary duty of an agent to advise his or her clients to obtain expert advice related to material matters when necessary or appropriate. Many of the complaints the Division receives against 18 agents could have been avoided had the agents recommended their clients seek counsel.” While one may think about a home inspector for a home inspection what about the recommendation to hire an attorney? Is a contract or a request to remedy a material matter which would require the expert advice of a real estate attorney? I suggest that it most definitely is and that further reading of the Ohio Revised Code and relevant case law supports that conclusion. Section 4735.18 of the Ohio Revised Code is a long list of actions that can result in disciplinary action, including Subsection (32) “Performing any service for another constituting the practice of law, as determined by any court of law;” Sections 4735.63 and 4735.65 are the provisions of the Ohio Revised Code detailing the duties owed by a real estate agent or broker to sellers and buyers respectively. Each Section ends with, “(C) Nothing in this section shall be construed as permitting a licensee to perform any act or service that constitutes the practice of law.” material such as the date, the price, the name of the purchaser, the location of the property, the date of giving possession and the duration of the offer requires ordinary intelligence rather than the skill peculiar to one trained and experienced in the law.” In 2003, the Ohio Supreme Court found the preparation of deeds without the supervision of an attorney as unauthorized practice of law. As stated in Toledo Bar Assn. v. Chelsea Title Agency of Dayton, Inc., 100 Ohio St.3d 356, “The unauthorized practice of law is the rendering of legal services for another by any person not admitted to practice in Ohio * * *.” Gov.Bar R. VII(2)(A). “ `[T]he practice of law embraces the preparation of legal documents on another’s behalf, including deeds which convey real property.’ “ So what is the practice of law and what is a real estate agent permitted to do? In 2005, the case of Miami Cty. Bar Assn. v. Wyandt & Silvers, Inc., 107 Ohio St.3d 259 was decided by the Ohio Supreme Court where it was found that a CPA firm was practicing law when it advised clients about entity formation. “[T]he practice of law is not limited to appearances in court, but also includes giving legal advice and counsel and the preparation of legal instruments and contracts by which legal rights are preserved.” In 1941, the Ohio Supreme Court decided the case of Gustafson v. V.C. Taylor & Sons, Inc., 138 Ohio St. 392. “This court finds itself in agreement with the reasoning and conclusion of the lower courts to the effect that the supplying of simple, factual The Canons of Ethics for the Real Estate Industry are published on the Ohio Division of Real Estate’s Web site. Section II, Article 8. “The licensee should recommend that title be examined and legal counsel be obtained.” (Emphasis added) • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com What all of this is saying is that it is perfectly acceptable for a real estate agent to fill in the blanks on a pre-printed purchase contract, but beyond that, such as adding additional terms and conditions, the fiduciary duty requires the recommendation of hiring an expert in such matters, such as an attorney. Of course, by having the client hire an attorney to draft the contract and other related documents such as requests to remedy, the real estate agent is not only fulfilling the fiduciary duty but also removing themselves from making costly mistakes. The recent case of Clark v. Humes, 2008Ohio-640 is a perfect example of why it would be a good idea to have an attorney draft documents in a real estate transaction. This case, decided by the 10th District Court of Appeals in Franklin County, Ohio, centered on an inspection and the documents relating to the agreement on the remedies for unsatisfactory conditions. The case is silent as to whether the parties were represented by real estate agents or attorneys in the negotiations, but it is clear that they were using the Columbus Board of REALTORS® – Columbus Bar Association Residential Real Estate Purchase Contract. After the inspection, the buyer submitted a request to remedy. It stated, “4) Beam in crawl space under sunroom to be replaced because of decay. Add additional support under beam. Determine if the cause of moisture is current; if current, repair condition. Method of repair to be decided upon by a licensed, structural engineer. Engineer fee is to be paid for by the seller.” The sellers hired Craig Carson of Craine Engineering. His report stated, “The damaged sill plate should be replaced along the rear of the crawl space. The wood girder should be repaired where damaged. (REAR) Damaged insulation should be removed and replaced. Additional damage discovered during the process and with further investigation should be repaired. Sources of the problem (i.e. grading & drainage) should be addressed. Ventilation should be improved.” The sellers, Humes, got an estimate for repair of the sill plate of approximately $800. The Court stated in paragraph 4 of the decision, “Having investigated the problem, the Humes drafted an “Addendum to Real Estate Purchase Contract” to address the Clarks’ concerns. This offer, which the Humes made on April 29, 2004, stated: 4. In reference to issue #4, Sellers have consulted with a structural engineer and will have issue remedied pursuant to the recommendations of that engineer. The Clarks accepted the Humes’ proposed remedy for the sunroom problem and when doing so, wrote next to the relevant provision, “[b]uyers agree to recommendation from Craig Carson Craine Engineering dated 4-29-04.”” The repairs were not completed, or even started, prior to closing. The parties agreed to escrow $3,000 with the title agency. Paragraph 8 of the decision, “Ultimately, the Clarks spent $21,482 to remedy the problems with the sunroom. The work included replacing the decayed and rotted sub-floor and support beam; repairing leaking windows; replacing the aluminum siding and decking that was removed to do the necessary repairs; and re-grading the backyard so that water would not drain into the sunroom again. Although the Humes released the $3,000 contained in the escrow account to pay for the repairs, they refused to pay the remaining $18,482 in costs.” The Court awarded the maximum it was permitted, (Municipal Court has a maximum of $15,000). The Humes appealed asserting that they were limited to the $3,000 in escrow. The Court of Appeals determined that it was the Contract and the Addendum that controlled, not the amount in escrow. The well established rule of contract interpretation was reiterated by the Court in paragraph 12. “The construction of contracts is a matter of law. Alexander v. Buckeye Pipe Line Co. (1978), 53 Ohio St.2d 241, paragraph one of the syllabus. When construing a contract, a court’s principle objective is to ascertain and give effect to the intent of the parties. Hamilton Ins. Serv., Inc. v. Nationwide Ins. Co. (1999), 86 Ohio St.3d 270, 273. “The intent of the parties to a contract is presumed to reside in the language they chose to employ in the agreement.” Kelly v. Med. Life Ins. Co. (1987), 31 Ohio St.3d 130, paragraph one of the syllabus. In determining the parties’ intent, a court must read the contract as a whole and give effect, if possible, to every provision contained in the contract. Foster Wheeler Enviresponse, Inc. v. Franklin Cty. Convention Facilities Auth. (1997), 78 Ohio St.3d 353, 361-362.” In the case of Clark v. Humes, the Court read the plain language of the documents and applied it. While it is not known from the decision what, if any, role real estate agents had in the drafting of the documents, the question is why should it even be a question? When it comes to drafting these documents, it is in the best interests of the clients to have attorneys involved. Furthermore, it is required by the Ohio Revised Code. Bob Miller of RE/MAX Premier Choice of Dublin, Ohio and past-President of the Columbus Board of REALTORS® says one of the reasons he recommends an attorney is, “So that an objective attorney can ‘double check’ the contract language and make absolutely sure, once again, that the contract is written to the Buyer’s satisfaction.” Louise Potter of Prudential Calhoon Company, REALTORS® of Hilliard, Ohio says, “Anything can, and will, happen during a real estate transaction. Having a real estate attorney involved from contract on is the best way to ensure your clients are well protected and fully represented on their side of the deal. A good agent knows it is always best to bring in the experts.” Protecting clients by bringing in real estate attorneys, doing what truly is in the clients’ best interests, and thereby fulfilling the statutory fiduciary duty also protects the real estate agent as well. If the clients are represented by an attorney, the real estate agent does not risk practicing law. Copyright © 2008 James A. Zitesman, Attorney at Law. [email protected] www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 19 Member Perspective: What advice do you have for first-time buyers? What are some of the ways you work with first-time buyers, and what is your best advice for fellow REALTORS® when it comes to the market and first-time homebuyers? Please share your advice for first-time homebuyers, and how you work with them. What are your best practices when it comes to helping clients achieve the "American dream" for the first-time? Whether it's tips on looking for financing products, starting a home search, helping clients narrow down types of housing and neighborhoods, what tips would you share on working with first-time buyers? How do you prepare them for the process involved in buying a home? And, in your opinion, what are the most important things first-time buyers need to know before meeting with a REALTOR®? Jim Roehrenbeck The Roehrenbeck Group RE/MAX Town Center Owning a home is part of the “American dream” regardless of the economy. We try to emphasize that there are two important parts to buying a home. First, you have to like the home and area and second you need to feel that your purchase was a good value. We tell our buyers there are opportunities, in this market, to buy “wholesale” instead of “retail”. Many of our first-time buyers are purchasing HUD homes and they are taking advantage of the $100 down payment FHA financing and receiving a $2,500 credit at closing. Several of our buyers are using the FHA 203K streamline program to repair or update their new home. Another program we offer our first-time buyers is working with the Ohio Housing Finance Agency. When we meet a first-time buyer we refer them to a mortgage company that is very familiar with the many financing options available to first-time buyers. Our lender will do what it takes to assist and service our clients during the financing process. If your client is unhappy with the lender they could very well be unhappy with you. We always encourage our clients to be conservative with their money and keep an emergency cash reserve when purchasing their first home. We want our clients to be repeat clients and not a foreclosure statistic. We furnish our clients with as much information as possible about areas, financing options, neighborhoods and school systems so that they can make an informed decision on a home. We tell our clients that this will 20 probably not be the last home that they purchase. We encourage them to buy a home that would appeal to the most people when reselling the home. We always try to point out the negatives of a home as well as the positives. The positives are usually very apparent to the buyers but they overlook the negatives. Buyers will appreciate your honesty. When you can establish a sense of trust between you and your first-time buyer and they feel you have their interests at heart, you have a client for life. Chris Pedon Real Living HER I believe if you have the ability to buy and are relatively certain you will stay put a minimum of three to five years, there is no reason you shouldn't be looking to buy and especially now! Rates are great and there are still great programs available through FHA and conventional lenders for first-time buyers. Many people do not want the responsibility of owning a home so I direct them to the condominium market, which is a happy medium. I tell them to be careful of the condominium market where they are looking and that it may take a little more time for condos to appreciate. As for my advice for REALTORS®, they should know that first-time buyers are the key to getting our market back and going! When we sell the first-time buyer, there is often another deal that will follow. Beware of deals that seem to good to be true especially with financing options and foreclosures. As REALTORS®, we should be looking for those first-time buyers, because • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com many people could make a career out of them in a market like this. A little secret is that those first-timers will be second-timers when things are back on track. Remember, “The Grass is Greener Here!” Deborah A. Hutchings Coldwell Banker King Thompson Ask friends and family members for the name of a REALTOR® who they have used in the past and contact that person. Secondly determine a monthly mortgage amount you are comfortable with and get pre-approved. Be up front and honest with your REALTOR® at all times - this will help them assist you in many facets of the transaction - price, location and size of the home. When working with a first-time homebuyer I sit down with them in a buyer counseling session to review the entire process with them. Buying your first home is a big step and can be intimidating for many but if they know what the process is, then it can become a fun experience not just a stressful one. During the first meeting, we identify how much they want to spend, talk about getting pre-approved, and what type of home they are looking for. It is truly about identifying their needs. Then I discuss my role from beginning to end. Communication and setting expectations are the keys; we live in a world of great technology and it is great to use this but verbal communication still needs to be a part of it as well. My advice for other REALTORS® working with first-time home buyers is don't be afraid to let your customer know what is going on; keep the communication open and remember that your terminology might be difficult to understand and always be prepared to answer more questions. Trina Wiater, ABR Sell and Save Homes When working with first-time buyers, I like to make it an educational process. Most of them don't understand the whole picture, so I take a lot of time explaining things such as the mortgage process, basic real estate terminology, needs versus wants, new homes versus existing homes, negotiating, and responsibility of homeownership after the transaction. It's important that they feel comfortable with their lender so that they can understand their buying power and affordability. All too often, first-time buyers purchase a home that is beyond their financial ability just because they qualify but do not consider the expenses of owning and maintaining a home. There are several financial programs available to help the first-time buyer, so it is important to understand their needs so that I can direct them to the types of programs that they could utilize and the lenders who can make that happen. In addition, the advanced search features in TEMPO make it so easy to set up automated queries to e-mail them potential homes. Once they have narrowed down their list, we set out to find that perfect home. Often times, I take notes while touring the homes so that I remember what features they actually like and dislike and suggest additional homes based upon those findings. Most of all, it's important to listen so that I am putting their desires first since I am working for them. The most rewarding times I have had as a REALTOR® have been the closings where the first-time buyer happily exclaims that they couldn't have done this without my help. It's so rewarding to see their own personal American dream come to pass and knowing that the education that I have given along the way has provided that opportunity. Rick Benjamin, CRS RE/MAX Premier Choice When working with first-time buyers, I meet at their residence or my office for about an hour. I want to get to know them on a personal basis. We talk about financing preapproval so that when we find the right home, our offer will be perceived as serious. They read the paper or listen to news so we get statistics on sold prices versus list prices to get a feel for what we may offer. As we view homes, I'll ask what they think of the homes when we've seen a few. I indicate a home inspection will trigger anxiety for both buyer and seller and that we'll deal with it as necessary. I insist on reviewing closing figures prior to closing so that the closing is smooth and there are smiling faces all around. Gary Wolf Coldwell Banker King Thompson If you are a first-time homebuyer in the Columbus area, contact a lender and find what your ability is to buy and seriously consider FHA financing options. Contact a REALTOR® and start looking as you may never have a better opportunity to get the type of value in a home as is available at the moment. When working with a first-time buyer I've found that education in the total process from start to end and helping them develop a vocabulary seems to be of the most help. The same is true when we start looking at points to consider in each house to allow a good final decision by them. As a REALTOR®, be patient and a good listener. It's a big decision and the world is a little nervous right now. should lead and you should learn! This will make them feel better about you and the decision that they ultimately come to. I would also make sure they are prepared! Recommend your clients get pre-approved and know what to look at. There is a lot on the market and make sure to look at what fits your budget. I am very patient and will make sure that I know what their wants and needs are. Explain until you are sure they understand, not just head bobbing! Don’t give up! Barbara Neff, ABR CRS GRI SRES Coldwell Banker King Thompson I meet with the buyers at my office to determine if they want to work together with me as a Buyer's Representative, and if so, sign a Buyer’s Representative contract. At this meeting I try to get a feeling of what they want and need. I explain the buying process, providing a graph showing each step. This is approximately an hour of counseling and building rapport. We look at some samples of properties to make sure we are on the same page and I cover the purchase contract, inspections and other steps in home buying. I explain location is the number one factor, and if they agree I ask them to drive through some areas that might fit their lifestyle. As for advice for my fellow REALTORS®, I guess it would be have patience and know your buyer! Always keep up on the market. We need to work together, not against each other as REALTORS®. I also tell first-time buyers to get pre-approved with a reputable lender and make sure they understand their financing options. Eric Schoen Obvious Choice Realty The market today is very frustrating with all that is out there people get confused. Take them out and learn what they like so that at the next meeting you are not wasting your time or theirs by you leading instead of them. The first meeting they www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 21 Commercial News Double your marketing while updating your information only once By Catherine Erney, Xceligent COCIE, powered by Xceligent, provides you with many ways to market your listings. At the very basic level, just adding them to the CDX gives you immediate exposure to our 643 users in the Columbus metro area – and 14,062 users nationwide. Next, CDXMail Plus, our powerful e-mail blast tool, can reach 1,634 agents in the Columbus market alone. Finally, Xceligent’s newest product upgrade CDXDirect Plus - leapfrogs every similar product on the market at this time, showcasing your listing information on your web page both beautifully and seamlessly. CDXDirect promotes your portfolio on the web to current clients, future prospects or anyone looking for specific commercial property information. With our newly upgraded CDXDirect Xceligent’s powerful private-branded marketing tool – you can maintain a current listings inventory on your company website simply by updating your listings on the COCIE database. Better still, once a property has been sold – or leased – and removed from the CDX, your web page is updated real time. That’s right – no more “did I remember to take that one off the web page? “ worries to keep you awake all night. With CDXDirect Plus, you have complete control over how your listings appear on your web page – whether you want clients to run searches or be presented with a list of your listed properties right up front. You can use our custom templates to 24 determine how information is presented on your site. If you have used the older version or anyone else’s product, you know how limiting your choices have been in the past. With CDXDirect Plus, your options are almost limitless. You can customize the data feed to match your web site completely. reports & map your listings. The Birds eye view mapping gives clients a close up aerial view and the ability to view your property from any angle. Yes, they can count parking spaces, dock high doors, look at the condition of the parking lot – all within your own web page. CDXDirect Plus offers better & more detailed information for potential clients. You can add any number of images to the record, as well as password protected documents, such as Pro Forma reports and rent rolls. Your listings will have maximum appeal when clients can view multiple images, including photos, site plans, aerials, etc. Once the images are loaded in the CDX, they all automatically display on the detail page. Imagine the convenience of simply giving your clients a link and password to view the protected files? Not content with merely looking good, the new product has many more useful features. Unlike static data feeds, your client and potential clients can run • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Visitors to your site can run reports, map your listings and email listings to other potential clients – directly from your site. Visitors can “quick-print” information or create more detailed reports from their search results. Finally, the Hits tracker in View/Update My Listings will show you how many “hits” your listing is getting via your web site as well as through CDX Search. Isn’t that a powerful story to share with the property owner? Commercial News COCIE Membership Despite the negative news about the economy, housing and stock market, COCIE membership continues to grow. Last year at this time, there were 588 COCIE members. Today we have 643. Just more proof that The Grass is Greener Here! Columbus: Buildings tracking – 13,915 SF tracking – 447,159,400 Properties for lease – 5,048 Properties for sale – 2,171** COCIE Members – 643 Nationwide: 67,461 4,680,221,532 63,893 44,953 17,080 Columbus: # of soft lease comparables – 6,312 # of soft sales comparables – 4,614 # of verified comparables – 1,284 Nationwide: 199,551 71,053 80,365 * includes 272 Multiple Unit Housing listings & 136 business opportunities. COCIE Classes INTRO - COCIE (CDX) Training at CBR Nov. 4 • 9a-12:15p • 3 credit hrs. • $30 if CE is requested Learn how to: search and report on commercial availabilities; use advanced search techniques such as map search; produce tour packages for client tours; send CDX Mails; add, edit and manage listing inventories. Streamlined listing updates, real time updates from the CDX, multiple images on the detail page, the ability to create reports and email them, birds eye view mapping – it just doesn’t get any better than this. To see what your web page could look like with CDXDirect Plus, please call us at (614) 430-3343, or Angie at (614) 537-0967 or Cat at (614) 202-7025. We’d be happy to show you! ADVANCED - COCIE (CDX) Training at CBR Nov. 20 • 1-3pm • 2 credit hrs. • $20 if CE is requested Learn how to use the CDX to: calculate vacancy rates, create absorption reports; find sales and lease comparables by date; etc. ONLINE Available through Xceligent University: CDX 101; Market Intelligence; Marketing Your Listing; Site TraX Sales Comparables. These free classes are offered every Tuesday and Thursday at 11:30a EST. Angie Utz and Catherine Erney are among the trainers for the on-line classes. Sign up online at www.xceligent.com. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 25 Events Real Estate Investors Seminars Area Holiday Gatherings Part I – November 6, 2008 – 7:00-9:00 p.m. Part I is geared to the first-time investor and will feature information on everything from the search to close, financing, HUD properties and the title/legal work. Topics and Speakers Search to Close — Pat Kearns-Davis, RE/MAX Capital Centre Acquiring Financing — Jon Sadler, Countrywide Home Loans Working with HUD Properties — Brad Stair, ERA Orum Stair, REALTORS® Title Work/Legal Issues — Bill Kettler, Expedient Title Delaware-Knox-Licking Morrow (DKLM) Suburban Realty Association – Holiday Breakfast Friday, Dec. 5, 2008, 9:00 a.m. Location: PJ's Restaurant on Rt 37 in Sunbury Cost: $5 Contact: Carol Morrison, 614-508-5705 or [email protected] Reservations preferred West/Southwest Area Realty Association – Holiday Party Friday, Dec. 5, 2008, 6:00-10:00 p.m. Location: Oakhurst Country Club, 3223 Norton Road Cost: $25 Contact: Marie Smith,Title First, (614) 403-0013 Part II – November 20, 2008 – 7:00-9:00 p.m. Part II addresses issues common to investors already somewhat familiar with property investment and will focus on Multi-Family/Apartment Ownership, Financing, 1031 Exchanges/Taxes; and Legal Issues. Topics and Speakers Multi-Family/Apartment Ownership — Rick Benjamin, RE/MAX Premier Choice Financing — Marianne Collins, Insight Bank Taxes/1031 Exchange — Matt Leppert, CPA, Nipps Brown, Leppert & Collins, Inc., CPAs Legal Issues — Scott Stevenson, Northwest Title Both seminars are being held at CBR. Cost is $15 ($25 for both I & II). Due to the limitations of this registration process, you MUST register separately for Part I and Part II. The discount will be applied. Register online at ColumbusRealtors.com or call (614) 4754000 x248. Tri-County Realty Association – Christmas Brunch Wednesday, Dec. 10, 2008, Reg. 10:30-11:00 a.m., Program 11:00 a.m. Location: Jefferson County Club – 7271 Jefferson Meadows Dr., Blacklick Cost: $10 Contact: Donna Schneider, President, (614) 348-1296 or [email protected] Women's Council of REALTORS® – Holiday Dinner and Installation of 2009 Officers Thursday, Dec. 11, 2008, 5:00 – 8:00 p.m. Location: Scioto Country Club, 2196 Riverside Dr., Upper Arlington Cost: $25 / Members, $35/ Non-Members Contact: Julie Wills at 614-558-1579 or go to www.wcrcolumbus.org Greater Dublin Realty Association – Holiday Luncheon Friday, Dec.12, 11:30 a.m. Location: Corazon Club of Dublin Cost $25 Contact: Gayle Scrase, 614-432-4423, [email protected] Independent Broker’s Association (IBA) – Holiday Lunch Tuesday, Dec. 16, 2008, Networking 11:00 a.m.; Lunch 11:30 a.m. – 1:30 p.m. Location: Hilton Easton Cost: $25 Contact: Marilee Snider, (614) 863-8885 November 12, 2008 Affiliate Appreciation Luncheon To all CBR affiliate and sustaining members, you are cordially invited to attend the Columbus Board of REALTORS® 7th annual appreciation program on Wednesday, Nov. 12, 2008, 11:30 a.m. – 1:30 p.m. at CBR Membership Headquarters. This event, sponsored by the CBR Affiliate Liaison Committee and area associations, provides an opportunity for us to thank our affiliate members for their years of participation and dedication to our organization. City Barbeque is providing lunch at no cost to our honored guests! However, reservations are required. To confirm your attendance, please contact the CBR receptionist at 4754000, no later than Nov. 7, 2008. 26 Bexley-Eastmoor-Berwick (BEB) Realty Association – Holiday Breakfast Thursday, Dec. 18, 2008. 9:00 a.m. Location: Rusty Bucket on E. Main Street in Bexley Cost: $15 Contact: Sheila Straub, Coldwell Banker King Thompson, 614-324-4330 Midtown Area Real Estate Association – Annual After Holiday Party Friday, Jan. 9, 2009, 6:00 p.m. Location: TBD Cost: TBD Contact: Regina Acosta Tobin, (614) 297-8600 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Events November 14, 2008 Save Our Home This Affordable Housing Roundtable is set for Friday, Nov. 14, 11:00 a.m. to 12:00 noon at CBR and will feature a discussion led by Ed Leonard and Richard Cordray, Franklin Country Treasurers office. There is no charge to attend this roundtable and registration is not required, but appreciated. Register online at ColumbusRealtors.com November 20, 2008 Writing A Successful Business Plan This timely mentoring session is set for Thursday, Nov. 20, 2008, 9:00 – 10:30 a.m. at CBR and will feature a discussion on how to write a successful business plan led by Darla Luebbe, Keller Williams Capital Partners. There is no charge to attend and registration is not required, but appreciated. Register online at ColumbusRealtors.com. Announcements Three Moving Companies added to CBR’s Preferred Vendors List The CBR Member Services Committee recently approved adding three moving companies — All American, Leaders Moving and Two Men and A Truck – to its growing list of Preferred Vendors. All American Moving & Storage is a full service local and interstate mover committed to providing top quality commercial & residential relocation services. For CBR Members, the company offers free storage, free boxes, free valuation (insurance) or simply a discount on your move. For more information, call Ed or Paul at (614) 224-0077 for full details and to receive a free estimate. Leaders Moving is one of the premier moving companies in central, Ohio. Leaders’ Pricing Structure is the company’s most unique characteristic, providing customers with an exact move price from start to finish and allowing them the flexibility to customize their move to their individual budget. For more information, call Jayson Foust (614) 785-9595. Two Men and A Truck, one of the nation’s largest franchised local moving companies, strives to exceed customers’ expectations every time it makes a move. Customers also benefit from having trained, uniformed movers who are insured and bonded to handle any home and business moving tasks. For more information, call Stephanie Clarey (614) 2246683. 100 Acts of Kindness If you have volunteered your time or talent to the community in 2008, CBR would like to recognize you with our special 100 Acts of Kindness pin. This recognition is only available this year (2008) in honor of CBR’s 100th Anniversary. To apply, please complete the simple form found in this magazine. 2009 Dues – Watch your Inbox for your Dues Bill December 13, 2008 CBR CENTENNIAL BALL As most of you are aware, the Board has been celebrating its 100-year anniversary this year and will be wrapping up the celebration with the Board’s Centennial (President’s) Ball set for Saturday, Dec. 13, 2008, at the Aladdin Shriners Center. The evening begins with cocktails at 6:00 p.m., followed by dinner and the program at 7:00. Cost is $50. Watch for your invitation being mailed this month. Although you will see a $5 increase from the National Association of REALTORS® for the public awareness campaign and a $10 dues increase from the Ohio Association of REALTORS®, CBR has chosen not to increase dues for 2009. Should a budget shortfall occur in 2009, CBR will rely on reserves that have been set aside for such a purpose. Once again, the CBR REALTOR® due bills will be distributed via e-mail. Paper bills will be sent to members who do not have an email address in the system. Please be sure your e-mail address is correct in the CBR TempoTM MLS. If you are not a member of the MLS, you can check your e-mail address through the ‘Find a REALTOR®’ or “Find an Affiliate’ search on ColumbusRealtors.com. To correct your e-mail address, call Lenora Moore at (614) 475-4000 x253 or e-mail her at [email protected] (please put “e-mail correction” in the subject line). Thank you! www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 27 Announcements Franklin County Homeowner Helpline With the passage of HB 562 and HB 359 earlier this year, the Franklin County Treasurer and Prosecutor are now authorized to use delinquent tax and assessment collection (DTAC) funds for foreclosure prevention programs, nuisance abatement, and demolition. The Homeowner Helpline is a 2.7 million dollar program that will use DTAC money from the Treasurer and Prosecutor, and community partner and Community Development Block Grants (CDBG) funds from the Commissioners. The Homeowner Helpline program will include a public awareness campaign, as well as funding for housing counselors, nuisance abatement, rescue funding, mortgage fraud prosecutions, and homebuyer assistance. Homeowner Helpline will also fund a mediation program with the Municipal and Common Pleas Courts. The purpose of mediation is to encourage homeowners and lenders to come to the table and work out options for payment in order to prevent the homeowner from losing their home to foreclosure. Have homeowners in trouble call 211 for help. Announcing Our New Columbus Location For over 150 years, the Wells Fargo name has stood for reliability, integrity and pioneering innovations that help people manage their money and grow their assets. As part of the Wells Fargo & Company family, Wells Fargo Home Mortgage can provide easy access to banking, insurance, investment and consumer finance services to help our valued customers achieve current goals and realize future dreams. Our home mortgage consultants are available in more than 2,300 locations doing business in all 50 states. Wells Fargo Home Mortgage is a leading retail mortgage lender and we are ready to meet your home financing needs. Please stop by and see us at our new location (formerly Homestead Mortgage Company)! Wells Fargo Home Mortgage 8001 Ravines Edge Court, Suite 302 • Columbus, OH 43235 614-885-6336 Phone • 614-436-2021 Fax Information is accurate as of date of printing and is subject to change without notice. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2008 Wells Fargo Bank, N.A. All Rights Reserved. #55210 2/08-5/08. 28 More than 150 homes were featured on the fall Super Sunday Affordable Housing Tour The Affordable Housing Committee held its second fall Super Sunday Affordable Open House on Sunday, Oct. 5. There were more than 150 homes priced $125,000 and below showcased all over central Ohio and surrounding areas. In addition to providing an opportunity to view affordably priced homes in our area, five prospective new home buyers won prizes: Brenda Reed, our grand prize winner, received a $500 VISA gift card, Carolyn Clark, our second place winner won a $200 VISA gift card, and Donna Britford, Shelia Cowgar and Keith Carter all won $100 VISA gift cards. As the agent whose prospective buyer won the grand prize, Paula Clark, Real Living HER, will receive a $50 gas card. The committee has been hosting the successful Super Sunday event for the past four years. But, we couldn’t do it without the help of our community partners and prize contributors and would like to extend a heartfelt thanks to them for their participation and generosity: Media Sponsors: The Columbus Dispatch Insight Cable/Real Estate Shows Prize Contributors: Ruth Hiles, American Eagle Mortgage Co. Tami Campbell, Amerititle, Reynoldsburg Scott Briley, Apex Pat Meyer, Arlington Bank, Grandview Branch Chicago Title Keith Strait, Coldwell Banker King Thompson Lauren Woodrow, Coldwell Banker Home Loans Debbie McCloud, Concord Mortgage Group Dominion Homes Julie Vore, 5/3 Bank Homescan Julie Karpik, Huntington Mortgage Group Daniel Ruggiero, Huntington National Bank Jan Wilson, Keller Williams Greater Ohio Cindy Windsor, Key Bank Maronda Homes Carolyn Frey, Mortgage Lender Solutions Tim Moffitt, National City Bank Tim & Marianna Buell, Pillar to Post Home Inspection Vaugh Radi, Priority Mortgage Real Living HER Tammy Darst, Stewart Title of Columbus Talon Title Agency ofCentral Ohio Tricia Nunemaker, Title First Agency David Dewey & Mike Mulgrew, Wells Fargo Ban We also would like to extend a special note of thanks to all of the REALTORS® who participated in this event — giving prospective homebuyers an opportunity to tour the sturdy, vibrant stock of affordable housing in central Ohio and surrounding areas. Last but not least, a special shout out to Super Sunday Subcommittee Co-Chairs Mike Gencur and Jan Wilson, the Super Sunday Subcommittee, Kathleen Novak, Title First Agency, for arranging Super Sunday sign pick-up/drop-off points at central Ohio Title First offices, the Super Sunday, and the Affordable Housing Committee for their continued efforts to showcase and promote affordable housing. • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Announcements Sign up for a 2009 CBR committee The Columbus Board of REALTORS® provides programs and services based on member input received through its 30 committees. Serve your industry and yourself by signing up for a 2009 Committee. The 2009 Committee Registration Form is inserted in this magazine; just complete it and submit it to CBR. In order to qualify for the CBR Million Dollar Club, you must fulfill the service requirement – serving on a committee (and meeting its attendance requirement) or as an officer in a real estate related organization. Tip Keybox Self-Serve Support from Supra Supra now offers a Self-Serve Support, providing online help and support 24 hours a day 7 days a week without waiting. Just go to www.supraekey.com and scroll to the bottom of the page and click on Self-Serve Support. Then just follow the prompts. HGTV looking for recently remodeled rooms! Home & Garden Television’s (HGTV) BANG FOR YOUR BUCK is gearing up for its first season and is seeking people who would like to showcase their renovations on TV! The show is looking to showcase living and dining rooms, basement, bathroom, kitchen, and master suite remodels. Each episode will compare three similar remodels to see who got the most bang for their buck. If you’re interested, please contact Mindy Christiansen to request an entry form at (303) 712-3248 or email [email protected]. Appraisers: Are you on the FHA roster? Effective immediately, licensed appraisers who were approved for placement on the FHA appraiser roster, but who have not kept their roster status current and who are now requesting reinstatement to the roster will be treated like new applicants and, therefore, are not eligible for reinstatement. Only certified appraisers may receive reinstatement on the FHA appraiser roster. For more information go to (www.hud.gov/groups/appraisers.cfm.) www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 29 Member News Joseph Hart, Coldwell Banker King Thompson, has received an Certificate of Appreciation from the National Association of REALTORS® and REALTOR® Magazine for his commitment to improving the quality of life for others, through his work with the American Cancer Society. Sharon Selby, Real Living HER, has earned the Accredited Buyer Representative (ABR), Accredited Buyer Representative Manager (ABRM) and the Seniors Real Estate Specialist (SRES) designations. Scott Solomon, Coridan & Associates, has been elected to serve as 2008-2009 president of Columbus Commercial Industrial Investment, REALTORS® (CCIIR). Fifty-four local REALTORS® became more technologically savvy, learning cutting-edge tips and tricks, during a two-day CRS 206: Technologies to Advance Your Career held last month at the CBR. The class was taught by National CRS President Michael Selvaggio on Oct. 13-14. The 16-hour program was an in-depth look at everything from Smartphones, photo and video programs to contact management software and navigational tools. Clients are becoming more tech savvy everyday and more than 80 percent of buyers say they search the Web before even selecting a REALTOR®. Many use texting or e-mail as their primary method of communication and expect instant contact and quick responses. “Therefore, we better focus our marketing and advertising dollars on the World Wide Web and on tools that will help us enhance our value to today's Generation X and Y clientele. Those REALTORS® that don't will be left behind,” said Chris Anderson, a CRS REALTOR® who attended the class. “Selvaggio also suggested we focus on first-time buyers that are renting and aren't dependent on having to sell first. I can certainly see how CRS 206 has evolved into the Council's most-appreciated and attended two-day course.” 30 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com In Memoriam Jean Allison, a former REALTOR®, passed away on Friday, Sept. 26, 2008, at St. Ann’s Hospital. She owned her own real estate company and enjoyed working for many years as a REALTOR®. She was a dedicated Air Force wife for 20 years, an advocate for the Afghan Hound Rescue of Central Ohio, and an avid sewer. Jean is survived by her husband of 58 years, Robert Allison; children, Sue Allison Roberts, Kay (Kevin) Resch and Rick (Julie) Allison; grandchildren, Timothy (Babette), Allison, Christopher, and Jeremy Resch, Sara (Edward) Jordan and Samantha Allison; great-granddaughter, Abigail Jordan; sister-in-law, Maxine McCoy; and special pet companions, Brock and Judah. Jeffrey Paul Koontz, of Upper Arlington, died unexpectedly on Wednesday, Oct. 8, 2008. Jeffrey was a REALTOR® with Coldwell Banker King Thompson and a member of the Columbus Board of REALTORS® $25 Million Sales Award Club. He served as a past President of the Northwest Area Real Estate Association, a former Director of the Upper Arlington Civic Association, and as a member of Trinity United Methodist Church, Scioto Country Club, Brookside Country Club, Upper Arlington Chamber of Commerce, and the OSU President’s Club. He was a graduate of Whetstone High School, attended Miami University and a graduate of The Ohio State University. He is survived by his wife, Diane; children, Paula (Brian) Gilmour, Gregory Koontz and his girlfriend Lindsay Thomas; and Mark (Pender) Koontz, of New York City; grandchildren, Ashley Elizabeth and Jack Christopher Gilmour; mother and father-in-law, Joanne and Harry Edgington; sister-in-law, Judy and Dennis Richardson and a host of other family and friends. Jeff was the best and most loving husband, father, “papa,” son and son-in-law who loved spending time with his family. He loved Upper Arlington sports, University of Virginia lacrosse, and OSU sports. In his memory, contributions may be made to The Nationwide Children’s Hospital Foundation, 700 Childrens Drive, Columbus, OH 43205. Sales Associates Day Raffle garners $540 for grant program The CBR Equal Opportunity Committee extends a special note of thanks to all who helped make our Sales Associates Day raffle a success. From the committee volunteers to all who purchased raffle tickets to our prize contributors listed below, your generous support will help jumpstart the career of a new agent. Prize Contributors Nancy Bryant, The Basketry (Custom Made Baskets) CBR Member Service Center Tom Holcombe, Real Living HER Donna Jackson, ERA Orum Stair, REALTORS® Karla & Mike Gretchen McKay, Coldwell Banker King Thompson Judy & Craig Mosier, Real Living HER Philicia Pegram, Keller Williams Greater Columbus Barbara Richardson, Real Living HER The Richardson Team, Real Living HER Sameerah Salahuddin, Premier Select Homes Gail Tate-Johnson, Valley Real Estate Services Tamara Waller, Organized Chaos, LLC Mary Ann Ward, Wells Fargo Home Mortgage Bev Woodford, Woodford Contemporary Proceeds from the Sales Associates Day raffle benefit the CBR Multi-Cultural Grant Program. Sustaining Members Brian Dytko Clear Channel Communications Media Kelly Belcher Kelly’s Wholesale Carpet & Flooring, LLC approved in October Michael Alexander Preferred 1 Inspections, Inc. RS Broker Members Denise M. Sens Denise Sens, REALTOR® Gregory Anderson OLG Realty, LLC Roger R. Schmidt Roger Schmidt Realty Joseph M. Peffer Delicious Real Estate Shawn F. Parker New Perspective Realty, LLC CI Broker Member Paul W. Phillips Highland Realty, LLC Appraiser Members Craig R. Jackson Ohio Licensed Appraisals Affiliate Members Evans Mills Residential Valuation Pro, LLC Sheila A. Triplett Huntington Mortgage Group Richard L. Dile Stewart Title Agency CI Salespersons approved in October Rebecca Davis Century 21 Joe Walker & Associates Gerard M. Papp Street Sotherby’s International Realty RS Salespersons approved in October Diane C. Argabrite Dustin F. Braun Ericka A. Cole Courtney L. Curry Jill Cuthbert Karen L. Farrell Brian J. Gee Rachel A. Grumbles Debra A. Hamilton Bethany L. Hancock Richard N. Helwig Kevin Hollis Jeremy P. Hopping Cathy L. Howard Matthew H. Jackson Crystal Leukart Christopher B. Like Sonia H. McClendon Terry L. Moore Michael J. Nunamaker Agueda Orozco Roger B. Peacock Kathy A. Petrohilos Gregory Allen Preston Penny J. Robinson Holly H. Welp Heidi L. Magel-Wigtil Trent G. Yoby Real Living HER The Alt Company Real Living HER RE/MAX Connection Keller Williams Greater Columbus Golden Gate Real Estate Keller Williams Consultants Solutions For Real Estate Coldwell Banker King Thompson AllQuest Real Estate RE/MAX Impact Keller Williams Capital Partners Coldwell Banker King Thompson Solutions For Real Estate Northsteppe Realty Connect Realty Coldwell Banker King Thompson Coldwell Banker King Thompson Carleton Realty Green Realty Saxton Real Estate Coldwell Banker King Thompson Keller Williams AllStar One Coldwell Banker King Thompson Real Living HER Coldwell Banker King Thompson Realty Consultants Exit Trinity Realty Mentoring Sessions November 20 Writing a Successful Business Plan Time: Location: Mentor: Moderator: 9-10:30 am Columbus Board of REALTORS® Darla Luebbe, Keller Williams Capital Partners Gretchen McKay, Coldwell Banker King Thompson Talking Points: • Creating a marketing plan to go along with business plan • Running your business as a business • Coaching/Mentoring (where to go to get inexpensive coaching) • Working with an assistant/LPA • How fast to grow your business • How much money to spend on expenses (advertising, office, taxes, etc.) • Discipline/make plan and work it (particularly in a challenging market) * Registrants are asked to bring one successful business planning tip to share with your fellow REALTORS®. The Mentoring Sessions offer a great opportunity for both new and seasoned REALTORS® to learn about and share ideas on topics related to our careers. There is no cost to attend and registration is appreciated, but not required. Applications being accepted for Multi-Cultural Real Estate Grant The CBR Equal Opportunity Committee is now accepting grant applications for its Multi-Cultural Real Estate Grant program. Grants are awarded twice a year in January and July. For the January funding period, applications must be postmarked by December 31. To apply for the grant, applicants must be associated with a member broker and must apply within the first six months of being licensed. Other eligibility requirements are listed in the grant application that can be found at ColumbusRealtors.com (click on ‘About CBR’ and “Membership Information’.) www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 33 Elimination of MLS Can ‘MLS’ Be Used in HUD Listings in the MLS There has been great confusion for those tryAreas postponed an Agent’s Web Site ing to work with HUD properties and still stay compliant with CBR MLS reporting policies. After much discussion and debate Address? For this reason, a focus group is being creatover the last year, the MLS Committee has decided not to eliminate the years old tradition of MLS Areas at through Dec. 2009 Reasons noted for keeping MLS Areas: • Needed for searches and statistics; • Majority of members likely still using them; • More familiarity and training is needed with mapping functionality; • Concern about availability of other existing, viable options since polygon and tax district alternatives are still being developed; • Belief that use of areas is more frequent than the use of MLS books before they were eliminated; • No harm identified in keeping them; • Unknown impact it would have on the TEMPO 5 system’s functionality and not believed to be the optimum time for the change. Short Sale Policy: Review & Revision Tech Support 2008 Member e-mails/calls January 1,747 February 1,708 March 3,192 April 2,500 May 2,100 June 2,100 July 1,737 August 1,708 September 1,590 The new Short Sale Policy effective Oct. 1 requires that Short sale status must be disclosed as soon as known. How reduction in gross commission will be handled must be disclosed. Any details must be relayed through the Agent-To-Agent Remarks section only. A revision to this policy approved last month adds that: As of Oct. 1, 2008, all short sale properties with purchase contracts subject to bank approval are to be placed in MLS as CONTINGENT. More information is available at Columbusrealtors.com. 34 Question: I’ve noticed that quite a few real estate practitioners are using a city name followed by the letters “MLS,” even though the URL is really for their Web site, not their local Multiple Listing Service. An example would be JonestownMLS.com” as a URL for a broker in Jonestown. Doesn’t this violate the Code of Ethics? Answer: Until recently, the Code of Ethics did not specifically address this practice. However, as more REALTORS® have started using “MLS” to indicate that their Web site gives consumers certain information derived from their local MLS, the NAR Professional Standards Committee decided that there was a need to provide specific guidelines. As a result, it recently adopted new Case Interpretation 12-20 that holds that a URL leading reasonable consumers to the mistaken assumption that the Web site belongs to an MLS instead of to a real estate professional violates the Code of Ethics. Effective January 2008, Article 12 of the Code, which traditionally required REALTORS® to present a “true picture” in their advertising and other representations, was revised to expand REALTORS®’ duties to be honest under the Article and to make it clear that the “true picture” test in the Code of Ethics applies to all communications, including Web sites and blogs. In addition, new Standard of Practice 1213 states that “REALTORS® shall not: 1) use URLs or domain names that present less than a true picture or 2) register URLs or domain names which, if used, would present less than a true picture.” Reprinted from REALTOR® Magazine, 06/01/2008 by Columnist Bruce Aydt, ABR®, CRB. • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com ed to discuss the issues involved. Fines for non-reported HUD closings will be temporarily suspended until a determination is made as to how to proceed. Feel free to contact CBR’s Mike Gautier or Stan Collins should you have a comment or suggestion on this important topic. Tech Tip Add CBR Tempo Web address to your IE trusted sites While not required in order to use the core aspects of Tempo, adding the CBR MLS Web address - cbrmls.columbusrealtors.com - to your Internet Explorer “Trusted Sites” is highly recommended and allows for extra, useful functionality in CBR Tempo. Benefits of adding cbrmls.columbusrealtors.com to your Internet Explorer Trusted Sites: • Allows use of the “Save as PDF” option in various areas of CBR Tempo (Active X controls must be installed as well) • Allows use of the image zoom tool before saving an image on Image Upload • Allows use of image preview before saving an image on Image Upload The following are instructions on adding the CBR Tempo MLS address to your Internet Explorer “Trusted Sites: • Open up Internet Explorer • Go to Tools > Internet Options • Click on the “Security” tab • Select “Trusted Sites” • Click the “Sites” button • On the screen that comes up, uncheck the “Require server verification...” option. • In the “Add this Web site to the zone” field, type in: cbrmls.columbusrealtors.com • Click Add. This should move the Web site into the “Web sites” box below. • Click Close. Then click OK. • Close ALL open Web sites. • Reopen Internet Explorer and log back into CBR Tempo. How is the MLS Committee formed? MLS Committee Makeup The MLS Committee is made up of members from predetermined listing categories. The number of members allowed to serve is based on a simple formula using the units of activity (Listings + Agents + Solds + Offices). The units of activity are combined for all companies in each listing category and taken as a percentage of the whole. Every 5% (determined by rounding up to the nearest whole number) of units of activity equals 1 seat and 1 vote for that listing category. The units of activity are reviewed annually for the period of October 1 through September 30. So the 2008 MLS Committee positions were determined by the units of activity from 10/1/06 – 9/30/07. For the upcoming MLS Committee Election, the units of activity for the period of 10/1/07 – 9/30/08 will be summarized and the number of seats in each listing category determined by those results. Nominees will then be selected for the appropriate listing category openings resulting from members whose terms are expiring this year. serve (unless appointed) on the committee during the same year. Attendance If a member misses four meetings per year, they shall be removed from the committee and the Board President shall appoint someone to serve the remainder of the year within the same category. The person elected or appointed at the year-end to fill the vacancy shall serve only the unexpired term. Election Similar to the process of electing CBR Directors, a Nominating Committee is elected during the Annual MLS Business Meeting (held immediately after the regular Business Meeting). However, only Participants (brokers) may vote at the MLS Annual Business Meeting. The 2008 MLS Nominating Committee will be the current MLS Chairman (Ben Calhoon), the President Elect (Gary Parsons) and the following five (5) participant members elected Oct. 23: Jeff Murray, Murray Realty; Ron Hobelman, Keller Williams Capital Partners; Pat Kearns Davis, RE/MAX Capital Centre; Linda Niemann, Niemann Real Estate; and Gary Francis, American Dream Realty. No member of the MLS Nominating Committee can be nominated as a candidate for the MLS Election. The Nominating Committee will nominate two (2) candidates for each seat. Ballots will be mailed to all MLS brokers in November and will be due back to CBR in December (dates not yet determined at press time). If interested, please email your resume to Mike Gautier at [email protected] for consideration by the MLS Nominating Committee that meets Nov. 18. The Presidents of the Delaware, Fayette, Madison, Morrow and Union County Boards/Area Realty Associations shall appoint their committee representatives. The C/I Section representative on the MLS Committee shall be the Chair of the COCIE Governing Board. The Technology Users Group is also afforded a position on the MLS Committee, however that appointment does not have a vote. Eligibility Any MLS Participant (broker) or licensee associated with a Participant is eligible but the broker approves any selection as they are a representative of that company. Not more than one (1) nominee for election can be from the same office and no more than four (4) from the same office may actually www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 35 NAR launches Web page to help REALTORS® navigate the economy Last month NAR started a Web page (Realtor.org/NARHelpsYou) full of free information and tools, including the all-new FHA Toolkit online. The free online kit can help you get clients the financing they need in the current credit environment. A new page has been added to the Website, NAR Helps You Navigate the Current Economy, where you can find dozens of articles and reports on foreclosure, short sales, protecting your finances, the credit crisis and economic recovery act, as well as local market reports and business tips. First floor master bedrooms among enduring home design trends Katherine Salant, nationally syndicated columnist and author of The Brand-New House Book, says homes with both a master and second bedroom on the first floor have become the most popular because they appeal to all age groups. Young couples use the second bedroom as a nursery. Middle-age couples use it to keep aging parents close by, and older couples like the design because their differing sleep patterns make sharing a bedroom difficult, Salant says. Here are other trends Salant points to: • The newest variation on the home office is a completely separate office space, connected to the house by a hallway or a breezeway. • Kitchens are getting smaller, but they are connected to larger dining areas, often with a center island where family members can sit while they have an informal meal. • Oversized family rooms with high ceilings are giving way to smaller, cozier rooms with lower ceilings. • Home theaters have lost much appeal because people don’t want to watch television in a separate area of the home. TV viewing is a more informal activity that people engage in while they’re doing other things like cooking or getting ready for work. NAR pushing Congress to return for a lame duck session to craft housing stimulus package On Oct. 21, 2008, NAR President Dick Gaylord wrote to members of Congress indicating the need for members to return to Washington immediately after the Presidential election to craft a stimulus package that focuses on housing. As a foundation for any forthcoming stimulus package, NAR forwarded Congress its 4-Point Housing Stimulus Plan that includes the following: 1. Remove the requirement in the current law that firsttime homebuyers repay the $7,500 tax credit, and expand the tax credit to apply not only to first-time buyers but also to all buyers of a primary residence. 2. Revise the FHA, Fannie Mae and Freddie Mac 2008 stimulus loan limit increases to make them permanent. The Economic Stabilization Act, enacted in February, made loan limit increases temporary, and subsequent legislation reduced the loan limits and made them permanent. 3. Urge government to use a portion of the allotted $700 billion rescue package to purchase mortgage-backed securities from banks, which will provide price stabilization for housing. The Treasury department should be required to use the newly enacted Troubled Assets Relief Program to push banks to: • Extend credit down to Main Street, making credit more available to consumers and small businesses • Expedite the process for short sales • Expedite the resolution of banks’ real estate owned (REOs) properties 4. Make permanent the prohibition against banks entering real estate brokerage and management, further protecting consumers and the economy. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 37 FOCUS on real estate continued... Forecast from NAR: Affordability is Key In NAR’s Chief Economist Lawrence Yun’s forecast, released Oct. 22, he states that the U.S. economy has entered a recession and will contract for the next three quarters. The recovery, beginning in the second half of 2009, will be tepid. The unemployment rate will peak at 6.7 percent by mid next year before steadily heading down. Despite these challenging economic times, existing home sales will be rising. Why? The answer, in a word: affordability. Currently, the most important factor driving home sales is affordability. With home prices falling in many parts of the country and mortgage rates still near historic lows, affordability conditions have markedly improved. Even with rising unemployment, nearly 93 percent of households will have jobs. These 93 percent of the working households (rather than 95 percent during good economic times) respond to home buying incentives. Measures such as the recently enacted first-time homebuyer tax credit and a larger number of mortgage loans that qualify for purchase by Fannie Mae and Freddie Mac and through the FHA program will further bring homebuyers to the marketplace. I say this because we have history as a lesson. Back in the prior recession (2001-2003) the economy shed nearly 2 million net jobs. Even during those years, existing-home sales rose from 5.2 million to 6.2 million just as jobs were being cut. New home sales, likewise rose from 900,000 to 1.1 million. Mortgage rates were falling. Housing affordability increased. While those 2 million job cuts were painful, the economy still had 130 million job holders. And given the right incentives, they purchased homes. To read the full article, visit www.realtor.org /research/reinsights/marketintelligence. 38 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com MEMBER Discounts / Services Featured Vendors: All American Moving and Storage Daniel R. Dragin, (614) 224-0077 ext.205 [email protected] All American Moving and Storage is a full service local and interstate mover committed to providing top quality commercial & residential relocation services. For CBR Members, we offer one of the following to accommodate the variety of client needs: free storage, free boxes, free valuation (insurance) or simply a discount on your move. Please call Ed – our talented musician in the company, or Paul – our avid golfer, for full details and to receive a free estimate. We are proud to have been selected as a Preferred Vendor with the CBR, and extend our thanks to all of those REALTORS® who have supported us over our 5+ years in business. We look forward to working with you. Leaders Moving Jayson Foust, (614) 785-9595 [email protected] In March of 1994, two friends, one truck, and a handshake started Leaders Moving and Storage. Today, with over 20 fully staffed trucks, and a new 37,000-square-foot storage facility, Leaders has grown and completed over 75,000 moves. What makes Leaders Moving and Storage different from other moving companies is the exact move cost guarantee. You will know from the beginning what your move will cost, no stress do to uncontrollable factors. Our valued customers can also take advantage of our free box loan program and our temperature controlled storage. CBR members will benefit by receiving a $50 gift card to go towards moving-day expenses. More importantly, customers will have the peace of mind that their belongings are being handled with the utmost care. My name is Jayson Foust and I will do everything possible to make your moving experience with us, a great one. Two Men and A Truck Stephanie Clarey (614) 224-6683 (MOVE) [email protected] TWO MEN AND A TRUCK® Columbus, a woman owned business, has over 15 years experience of serving the Columbus market and surrounding areas. As the nation’s largest franchised local moving company we strive to exceed customers’ expectations as we proved when we earned the J.D. Power and Associates 2008 “Highest in Customer Satisfaction with Full Service Moving Companies”. Customers also benefit from having free estimates, trained, uniformed movers, who are insured and bonded to handle any home and business moving tasks nationwide or local. 1-800-GOT-JUNK? – Anthony (614) 499-3460; fax (614) 2100244. North America's largest junk removal service. Ten percent discount for CBR members and their clients. All American Moving & Storage – Contact Sales Dept. (614) 224-0077 or [email protected]. FREE storage, FREE boxes, FREE valuation, or DISCOUNTS! Local and now interstate moving. Office Depot – Jeanne Barrett (614) 442-2228. 30-70% discounts on office supply and technology needs. Free next day delivery with no minimums. Multiple office and home office accounts available. Professional Computer Forms – 1-800-955-6284. CBR standard forms on-line with autofill capability. Internet version - $70 per year; Desktop version - $75 per year. Blazer & Associates – (614) 4878601. Health insurance plans including Anthem's two person groups. Pro-Source, Inc. – Rich Williams (614) 751-8451. Discount on carpet (50%) and hard-floor covering (30%). Brinks Home Security – James Holland, (614) 679-4482. Free premium security system for members and their clients. CBR members also receive a $75 referral fee for each client that signs up. Riterug – Steve Peck (614) 4029666. Wholesale prices on carpet/ flooring through their mobile showroom (not available at retail stores). Call and they’ll come to you! CBR Member Service Center – Brandi Graves (614) 475-4000. An array of Real Estate related materials for REALTOR® members. Sprint – Jackie Notestone, 614267-2585, [email protected]. Special savings for new and existing wireless customers and Smartphone program. CBR Printing Services – Nate Huber (614) 475-4000. Low cost, high quality design and printing for members only. Color Copies $.65/copy ($.45/copy for 100+) Cheryl's Cookies & Gifts – Carla Moodipaugh, (614) 776-1546. Discounts on tasty client gifts. (personalization and enclosures available.) The Harrison Agency/MetLife Auto and Home – Greg Harrison (614) 539-5192 www.insureohio.metlife.com. Competitive rates on home and auto insurance. Kemba Financial Credit Union – (614) 729-1393. A full range of financial products and services with great rates. Leaders Moving – Jayson Foust (614) 785-9595. “Ask me about our free box loan program” I can also give you a $50.00 gift card to give to your clients. McCloy Financial – Thomas Billman (614) 442-4569 or Jerry Sigal (614) 442-4634. Long Term Care Insurance Merkel Financial Services – Michelle Merkel, CFP (614) 4814455. Discounts up to 30% on long-term Individual Disability Insurance. Sugardaddy's – Beth Rose (614) 888-4491. 10% discount on all orders. Hand baked sumptuous sweeties in silk gift bags (monogramming available) with next day delivery. TNT Powerwash – Amy Van Fossen (614) 444-8686. $30.00 off regular price for clients and 25% discount for members. Twin Horizons Travel – Susan or Robin Schneider, (614) 7938855. Spa, resort, cruise, European tour, skip trip, or family vacation, Twin Horizons will create a getaway exactly right for you. Two Men And A Truck – Stephanie Clarey (614) 2246683 (MOVE). Call us and earn gift cards for your referrals! UFAX – Brian Hoy (877) 3298329. Send and receive faxes online or via your email! Signup at ufax.net. Use promo code "CBR" to get $9.99/month pricing! Vernon Sales Promotion – David “O” Olivia, (614) 9018999. Reach clients and prospects with targeted advertising. Visit www.vernoncompany.com/davido. See special REALTORS® link. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 39 th 1908 - 2008 CELEBRATING 100 YEARS... At that time, CBR didn’t have any real estate education courses. I told CBR we needed education and as a result, I was asked to plan and teach real estate courses, which I did for four years. Harley Rouda, Sr. CBR President 1969 My motto: “I may not always be right, but I am never in doubt.” I started HER, REALTORS® in 1955. By 1967, HER was the number one residential real estate company in Columbus and we have never lost that position. We were, and still are, very successful. Taken at the Board’s 1991 Forecast Night, Rouda was serving as NAR President and took the time to address his hometown crowd. He showed the capacity audience an article about Columbus that appeared in Phoenix, Arizona’s daily newspaper and said the central Ohio economy is a bright spot in the nation. 42 Realvillities is one of my fondest memories. I wrote, produced and emceed this comedy presentation. Many old timers still remember seeing John Pace, Bill McCorkle and Cecil Neff, dressed as hippies, dancing on stage while singing “Winchester Cathedral” with gusto. And who can forget seeing four of the best looking (and appropriately costumed) CBR “Playboy Bunnies” with the first saying, “I’ve been assigned to the Chicago Club.’ The second followed by proudly saying, “I’ve been assigned to the Los Angeles Club,” and the third said, “I’m going to the New York Club.” At that moment, Jeri Zang – dressed quite frumpy – walked in and said, “I didn’t know they had a Playboy Club in Poland!” The incomparable Margie Coyle’s role was the “cue-card cutie” and she was “exciting” as the photo included in this article reveals. The Board photographer felt it was necessary to take photos several times … and who could blame him? The house sold out every time and many talented REALTORS® made the show a great evening! During my career, I chaired almost every CBR committee and the MLS • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Three prominent Columbus REALTORS® gather in 1991: Jack Myers, who served as CBR President in ’91, Myrna Kobre, Past CBR President who was serving as OAR President in ’91 and Rouda, who was NAR President. Committee for two years, which had never been done before. I was the only CBR President that went through four chairs, instead of five. In 1991 Habitat for Humanity chose Columbus as its honored city and I was named National Honorary Chairman of Habitat for Humanity that year. Former President Jimmy Cart came to Columbus to celebrate our being named the honored city and I proudly walked with him down Broad Street to celebrate the event, giving him a brief glimpse of our great city. In addition to my time as CBR President, I would be remiss to not mention my experiences as NAR President. In the 100 years of the Columbus Board of REALTORS®, we have been fortunate enough to have two National Association of REALTORS® Presidents – John W. Galbreath in 1944, and myself in 1991. In 1989, I became a candidate for NAR’s First Vice President at the national convention in San Francisco. For the first-time in recent history, we had a contested race. My opponent happened to be a commercial REALTOR® and I was, and still am, a residential REALTOR®. Because he was commercial, he probably didn’t go to as many real estate meetings as I did, which gave me a slight advantage. Prior to the election, I called John W. Galbreath and asked his permission to use the phrase he always used after concluding a speech. He said, “Absolutely, but make sure you win!” His phrase was, “I may not always be right, but I am never in doubt.” Since then, I have used those words quite often in my career. Rouda and his wife Marlese after being handed the gavel at the 1968 President’s Ball. Galbreath was one of the original inductees. I was honored in 1992 and Bob Weiler was honored several years ago. I am slowly coming to the end of my career, so I felt quite honored to be installed as the sixth person in the Hall of Fame of the NAR Certified Residential Brokers Association (CRB) last year. I am very thankful that we have had great leaders as CEOs that have contributed to our being one of the best real estate boards in the country. Keep up the good work for the next 100 years! Picture of Rouda while serving as master of ceremonies during the 1967 Realvillities variety show held at the Neil House. Margie (Fisher Coyle) Holzer at the 1969 Realvillities talent show. Rouda with Columbus Mayor Maynard E. Sensenbrenner, and Board Executive Vice President Larry Chambers celebrating the mayor’s proclamation of REALTOR® Week, May 18-24, 1969. The campaign and election was very competitive. When the 395 votes were counted … and counted again, I had won by three votes! With the help of NAR staff members, I attended 98 committee meetings to thank them for their dedication and service to our industry and the REALTOR® organization. There have been three CBR REALTOR® members elected to the central Ohio Business Hall of Fame. John W. At the 1969 President’s Ball, the incoming officers for 1970 gather: Twink Starr, Jim Owen, Brad Salt, John Hill, Gene Jaques and Rouda. www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 43 44 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 45 Highlights Sales Associates Day & Surfin’ CBR Expo The Big Kahuna About 278 members started the day with the Annual Business Meeting during which reports were provided on membership, finances, MLS, the REALTORS’® Charitable Foundation, The Grass is Greener Here campaign, the 100th Anniversary, REALTOR® Care Day, the 2009 CBR’s Got Talent show, a C/I update, and a new committee starting next year, the Young Professionals Network. U.S. Congressman and former REALTOR® Patrick Tiberi was on hand to congratulate the Board on its 100th anniversary and presented President Greg Hrabcak with a proclamation in recognition of 100 years of service to the housing industry and community. Attendees were also treated to a special musical performance by CBR’s own band, TEMPO 5! Four REALTOR® members were elected to serve on the 2008 Nominating Committee; Ted Griffin, Mar’ Hartley, Marian Reitano and Kevin Strait will serve with Chair Chris Reese, and fellow members Gary Francis, Bob McCarthy, Bonnie Nyikes, Sara Walsh, Jay Zollars, and Brad Bennett. Five MLS members were elected to serve on the 2008 MLS Nominating Committee; Jeff Murray, Ron Hobelman, Pat Kearns Davis, Linda Niemann, and Gary Francis will serve with Chair Ben Calhoon and CBR PresidentElect Gary Parsons. Sales Associates Day & Surfin’ CBR Expo Thursday, October 23, 2008 Aladdin Shrine Center Platinum Sponsors Talon Title Agency of Central Ohio, Inc. Wells Fargo Home Mortgage Gold Sponsors ABC Gas Repair, Inc. Concord Mortgage Group Hondros College 46 Catching a Wave The afternoon CE class featured Peg Ritenour, Vice President and Legal Counsel for the Ohio Association of REALTORS®, who covered the latest legal issues affecting the real estate market today. The course satisfied the core law continuing education requirement and had 309 participants. This year’s prize for Best Booth went to Divine Designs Unlimited, LLC. Concord Mortgage and Title First Agency also received honorable mention. Hangin’ Ten at Surfin’ CBR Expo 100 vendors were on hand to Hang Ten with over 700 CBR members who attended the expo this year. Several booths and vendors came decked out in surfing style. Attendees also enjoyed a lunch buffet, and dozens of door prizes, raffles and give-a-ways! Many thanks to Pam Wingate, chair of the Sales Advisory Committee and her fellow committee members for helping to provide a sunny day at the beach! • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com Mary Sguerra of Real Living HER won the CBR “Door Prize.” The prize was a door, covered with gift cards to various retailers, and restaurants, 50 lottery tickets, cash and other prizes! Highlights www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 47 Highlights Legislative Reception – Sept. 25 The CBR Legislative Reception was held Sept. 25 at the Capital Club in downtown Columbus. The popular annual event provides an opportunity for members to network and discuss issues and the upcoming election with a wide assortment of candidates and elected officials. This year, we had 77 CBR members and 60 candidates and elected officials in attendance. Jan Jedlinksy, Richard Cordray (state Treasurer and candidate for Attorney General), Ted Oatts, chair of the CBR Governmental Affairs Committee, and Mar Hartley CBR President Greg Hrabcak, Julie Lynch (Franklin County Common Pleas Court Judge) and AEO Stan Collins. Steve Stivers (state Senator and candidate for U.S. Congress from Ohio’s 15th district) and Bev Halterman. Steve Stivers (state Senator and candidate for U.S. Congress from Ohio’s 15th district), Kurt McCurdy, Marian Reitano and Steve Austria (state Senator and candidate for U.S. Congress from Ohio’s 7th district). Feature of the Month November 2009 Magnetic Calendars now available, 16 different designs. $45.00 for a 100 count box Member Service Center CBR Headquarters, 2700 Airport Dr. 475-4000 x230 www.ColumbusRealtors.com • IN CONTRACT Magazine • November 2008 • 49 CBR CALENDAR NOVEMBER 3 3 3 4-7 4 4 4 5-10 5 5 6 6 6 6 10 11 11 11 11 11 12 12 12 12 12 13 13 13 14 14 14 17 17 18 18 18 18 19 20 20 20 20 20 21 25 25 27-28 DECEMBER CEO Succession Task Force Sales Award Auditing Session Sales Advisory Committee Training Sales Award Auditing Session COCIE Staff Meeting Realist NAR Convention - Orlando Tempo II RS Education Committee Increase Sales/Investment Tempo I CORPAC Fundraising Committee Investment Seminar Investment Properties Fair Housing for the Information Age (civil rights) Palm OS Treo Basics Tempo Wireless Member Services Committee RS Standard Forms Committee Tempo I Equal Opportunity Committee Affiliate Appreciation Luncheon MLS Appeals Panel MLS Meeting Professional Standards Committee NM Orientation Sales advisory Committee Affordable Housing Leadership Committee Affordable Housing Committee Affordable Housing Roundtable – Save our Home Professional Standards Committee CI Luncheon – Insurance CBR Officers Meeting Tempo II Technology Users Forum COCIE Super Users CBR Directors Meeting Mentoring Session – Writing a Successful Business Plan Tempo III Adv. COCIE Grievance Committee Investment Seminar Part II Governmental Affairs Committee CI Steering Committee CI Membership Committee Thanksgiving – CBR Office closed 8:30a 9a 9a 8:30a 9a 9:30a 2p 9a 1p 9a 9a 1:30p 7p 9a 9a 9a 11:30a 1p 2p 9a 10:30p 11:30a Nn 1p 8:30a 9a 2p 9a 10a 11a 8:30a 11a 8:30a 9a 1:30p 3p 11:30a 9a 9a 1p 2p 7p 9a Nn 1:30p 1 2 2 3 3 4 4 8 8 9 9 9 9 10 10 10 11 11 12 12 13 16 16 16 17 17 18 18 18 19 25 29-31 30 30 Staff Meeting 9:30a Tempo I 9a CI Lunch – Italian Village & Green Issues (off-site Italian Village) 11a Palm OS Treo Basics Tempo Wireless 11:30a CI Education Committee 8:30a NM Orientation 9a BRAC 10a Communication Committee 1p Tempo II 9a Intro COCIE 1p Member Services Committee 1p RS Standard Forms Committee 2p Equal Opportunity Committee 10:30a MLS Appeals Panel Nn MLS Committee Meeting 1p Tempo I 9a Sales Advisory Committee 2p Affordable Housing Leadership Committee 9a Affordable Housing Committee 10a President’s Ball (Aladdin Shriner Center) CBR Officers Meeting 8:30a Current Legal Issues (Core Law) 9a Tempo III 9a Tempo II 9a CBR Directors Meeting 11:30a Adv. COCIE 9a Foundation Fund Advisory Board Meeting 10a Grievance Committee 2p CI Nominating Committee 9a Christmas – CBR Office Closed Retreat Prep 8:30a CI Steering Committee Nn CI Membership Committee 1:30p • Programs/ Education classes approved for or pending C.E. credit are indicated in BOLD • Dates are subject to change ADVERTISER INDEX ABC Gas Repair ................................................................. 22 Chicago Title ...................................................................... 29 Columbus Dispatch ............................................................ 41 Concord Mortgage Group .................................................. 31 Duffy Homes ........................................................................ 2 Eagle Land Title ................................................................. 23 Epcon Communities ........................................................... 48 Equity Central .................................................................... 38 The Glass Guru ................................................................. 29 IBA ..................................................................................... 33 Lifestyle Communities ........................................................ 51 Maronda Homes ................................................................ 14 M/I Homes .......................................................................... 40 50 Northwest Title ................................................................... 38 Olentangy Eye & Laser Assocs .......................................... 32 Rite Rug REALTOR® Direct ................................................. 5 Schumacher Homes .......................................................... 10 Stewart Title ....................................................................... 11 Title First ............................................................................ 36 Truberry Group ................................................................... 52 Village Communities .......................................................... 16 Wayne Homes .................................................................... 12 WCR ................................................................................... 11 Wells Fargo ........................................................................ 28 World Inspection Network .................................................. 32 • November 2008 • IN CONTRACT Magazine • www.ColumbusRealtors.com In Contract Magazine is a great way to target 7,300 real estate professionals! In Contract is published 10 times a year. Advertisers who sign 10 or 5 time contracts receive discounts for frequency. In Contract has several ad sizes to fit all advertising needs. To receive an advertising rate card, contact Marqué Bressler or Lynn Hackworth at (614) 475-4000. It’s Personal At Lifestyle Communities we don’t just build homes – we provide the spark that promotes unforgettable living experiences that cater to the first time home buyer. As the #1 condominium developer in Central Ohio, our 5 convenient locations offer townhome condos and single-family homes priced from the $90s to the low $200s. At Lifestyle Communities we believe in a home buying experience that goes beyond four walls and revolves around your client and their style. From the Techie to the Foodie to the Entertainer – we have a list of custom amenities assembled just for your client. Plasma televisions, gourmet kitchen with quartz countertops, wet bars – even cooking classes with the Adventure League. The good life happens here. Techie Entertainer Visit Lifestylecommunities.com to find a location and learn more about our “It’s Personal” promotion. Foodie Blacklick • Canal Winchester Dublin • Gahanna • New Albany lifestylecommunities.com Columbus Board of REALTORS® IN CONTRACT Magazine November 2008