Warsaw 3/4 March: Evaluation Report 2009. Year: 2009 Author(s)

Transcription

Unite Against Racism Conference
Warsaw 3 / 4 March 2009
Evaluation Report
Biel /Bienne, July 2009
An Evaluation of the Unite Against Racism conference in Warsaw
X
Impressum
Publisher: SCHWERY CONSULTING
Authors: Dr. Rolf Schwery, Daniel Cade
Layout: Monika Hägle
Printing: media perret, Aarberg
Print run: 100 copies
© Copyright 2009 I SCHWERY CONSULTING
Executive Summary
The third Unite Against Racism conference
was held in Warsaw, Poland and was jointly organised by UEFA; FARE, the network of organisations formed to combat racism in Europe;
FIFPro, the association of professional footballers; and the Polish Football Association. Its
aims were to raise awareness of racism and
discrimination, propose positive, practical solutions for addressing these problems in football and society, and strengthen and unify the
network of organisations involved in tackling
all forms of racism and discrimination inside
and outside of European football.
This evaluation sets out to assess the relative
success of the Warsaw conference in order to
assist with the preparation of future conferences. By using a mixture of qualitative and
quantitative research techniques it looks at
four components in particular: participant
composition, appreciation, usefulness of content and learning.
In addition to data provided by conference organisers and observations made by researchers,
15 participants were interviewed, and 80 responded to a feedback form on the day of the
conference. 74 participants also responded to
an online survey sent out two weeks after the
conference to assess retained information.
A total of 262 participants attended the conference. A large proportion were representatives from either non-governmental organisations and FARE (71 in total) or national football associations (53). Other participants were
representing clubs, professional football
leagues, European professional player organisations, the United Nations, the European
Union and local governments.
Participants very much appreciated the organisation of the conference. The quality of hotel
accommodation (with an average rating of 4.88
out of 5 or 97.6%) and conference facilities
(97.2%) were rated slightly more highly than
the way it was organised (91.8%) and the visit
to the Jewish Historical Institute (86.8%).
Polish respondents in particular complimented
the value of the conference in support of the
efforts taking place in the build-up to UEFA
EURO 2012.
The most appreciated aspect of the conference
was the open exchange of ideas (33 of 158 responses or 24%) although, as other findings
demonstrate, this aspect does still have room
for improvement. Networking potential was
seen as the second most appreciated aspect
(20.8%).
The closing plenary session was perceived to
be the most useful session of the day (with an
average rating of 4.42 out of 5 or 88.4%), with
many complimentary comments about Lilian
Thuram's involvement. "Danger of nationalism
and anti-Semitism" was seen as the most useful workshop and the second most useful session of the day (87.2%).
The two groups with the most respondents,
NGOs and FAs, were in strong agreement that
the conference focused on issues that they had
hoped would be addressed (with an average
rating of 4.05 out of 5 and 4 out of 5 respectively
or 81% and 80%) and that were relevant to
their organisations' needs (89% and 79%). The
largest proportion of respondents felt that
more information could have been provided on
the anti-racism initiatives of FAs (21 out of 129
responses or 16.2%), UEFA (14.7%) and NGOs
(13.1%). Most NGO representatives wanted
more information on FAs' initiatives (10 out of
48 responses or 20.8%) and most FAs wanted
more information on UEFA's initiatives (10 out
of 37 responses or 27.0%).
The most common lesson learned, and retained two weeks after the conference, was that
football's protagonists in the fight against racism should work together as a united front.
However, the sharing of lessons or experiences
between different groups of participants was
the aspect that respondents felt could be
most improved at the conference (39 out of 128
responses or 30.4%). In spite of this, the largest
proportion of respondents expected to find
new partners and co-operation from among
the conference participants as a direct result of
attending (23 out of 65 responses or 35.3%).
The challenge of bringing the main protagonists together has been overcome by ensuring
the sustainability of a recognised and respected
event. The next main challenge is to meet the
expectations of participants from different professional backgrounds. Recommendations are
aimed at realising the potential for learning
and knowledge transfer at future conferences.
i
CONTENTS
Executive Summary. .................................................................... i
1. Introduction. ...................................................................................... 3
2. Methodology. ..................................................................................... 4
3. Findings.............................................................................................. 5
3.1. Participant composition.................................................................. 5
3.2. Appreciation.................................................................................... 5
3.3. Usefulness of content..................................................................... 8
3.4. Learning........................................................................................ 12
4. Key points......................................................................................... 15
5. Recommendations. ......................................................................... 17
6. Appendices....................................................................................... 19
Appendix 1............................................................................................. 19
Appendix 2............................................................................................. 20
ii
1. Introduction
The aim of the Unite Against Racism conference held in Warsaw, Poland on 3 and 4 March
2009 was to raise awareness of racism and
discrimination by proposing positive and practical solutions for addressing these problems
in the game and in society. The conference also
endeavoured to share examples of good practice in clubs, NGOs and supporters' groups
and act as a platform for sharing experiences
and new ideas. This evaluation report seeks to
assess the attainment of this goal by focusing
on four main components:
• Participant composition
• Appreciation
• Usefulness of content
• Learning
A short explanation of the methodology used
for this evaluation report is followed by a presentation of findings for each component, a
summary of key points and finally, recommendations that are intended to assist with the
planning of future conferences.
3
2. Methodology
Different forms of qualitative (interviews and
observations) and quantitative (feedback form,
online survey and information provided by conference organisers) research tools were used
to establish the accuracy of data.
Following the submission of a draft version of
this report to organisers, further observations
and opinions were incorporated in the report
where it was felt they would add more weight
to recommendations.
4
Online
survey
The interviews and observations were conducted by Rolf Schwery and Natalia Sineaeva.
Interview and observation guidelines were used
by both researchers with every endeavour to
select interviewees based on their availability
and proximity to the researcher.
Interviews
The interface used for the online survey was
www.surveymonkey.com. It was identified as
the most practical and cost-effective way to
capture retained information from participants
after the conference had taken place. Two
weeks was considered the minimum time
necessary to collect valuable results within the
evaluation timeframe. Surveymonkey's basic
service allowed the research team to design
the survey, send the link via email to participants, collect responses within a set period of
one week and analyse the data.
Table 1: Composition of respondents by
professional field
Feedback
form
There were 80 respondents (13 female: 67 male)
to the feedback form that was handed out in
the closing plenary session and returned at the
end of the day. A total of 15 interviews were also
conducted on the day of the conference. The
online survey was filled in two weeks later by
74 participants (17 female: 57 male). The online
survey was emailed, and the feedback form
handed out, to all conference participants.
0
0
2
FIFPro/players' union
2
0
6
FA
27
2
18
Club
4
1
5
League
8
0
6
NGO
27
4
27
Public authority
3
0
3
Corporate
0
0
1
Media
2
5
1
Fan/supporter group
3
2
2
Other
4
1
3
Total
80
15
74
UEFA
It is clear from Table 1 that participants from
football associations and NGOs represented
the two largest groups of respondents to the
feedback form and online survey. The report
uses data from these two groups to identify
noteworthy differences in responses.
3. Findings
3.1. Participant composition1
Figure 1: Participant breakdown by professional field
80
70
29
60
50
53
40
42
*UEFA figure includes translators
and organising staff
41
30
25
20
18
10
17
9
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• There were a total of 262 participants at the
conference.
40
38
• The
of participants came from
35 majority
the FARE/non-governmental
organisation
33
30
professional
field (71). Indeed, many of the
participants
in the FARE category work for
25
NGOs. Participants from football associa20
tions (53) were the second20most represented
20
19
15
professional
field. This data is mirrored in
the composition of responses by professional
10
field (Table 1).
19
5
5
• Among the "Guests" were Polish politicians
and sport and development professionals.
2
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3.2.
inf
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nv by the participants.
was appreciated, or liked,
Co
f
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as
ide
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nt
te
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• Out of a total of 56 written responses on
how the conference could be changed in the
40
future, 1739
responses contained some mention
of 35
making the workshops smaller or longer
and,
30 in doing so, increasing the opportunities
to exchange information/discuss issues.
• Four responses to "suggestions for changes
at future conferences" indicated that more
clarity on workshop content could be prepared and sent to participants before the conference.
• According to one observer, "there was a
good involvement and interest from the
25
• Eight of these responses
came from the NGO
NGOs, representatives of different football
20
group and five from the FA group.
organisations, UEFA, football clubs, and jour15 respondents from the17
nalists but more interest and participation
• Three
FA group15specifically
10 asked for more time to discuss issues 13 should be expected from the national football federations."
with colleagues from their own group.
8
25
1
5
Data provided by conference organisers
6
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• The two aspects of the conference that respondents felt could be improved the most
were "sharing between different sections
of participants" and "new information" (see
Learning section).
• It was suggested that the workshops should
cover more specific issues. Suggestions for
workshop topics included separatism, homophobia, women's rights, asylum seekers,
refugees, working with clubs and associations and media campaigns.
• Several interviewees made the point that a
list of all participants would have been useful
for networking purposes, especially if such
a list had been sent to them in advance.
• Journalists were not permitted to participate
in the conference workshops but most of the
Polish journalists interviewed were satisfied
with the access they were given to interview
anyone they wanted, especially VIPs such as
Lilian Thuram.
• A Moldovan FA representative said that it
was "a very important and well-organised
event".
• An NGO representative commented that,
"UEFA's commitment to fight racism in football is visible and should be appreciated.
However, it is a very long-term process and
it will be impossible to eliminate racism
immediately."
Figure 2: Mean ratings for organisational aspects of the conference
5
4.88
4.86
4
4.59
4.34
3
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Figure 3.1: Aspects of the conference that respondents liked the most
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Figure 3.2:
40 Aspects of the conference that respondents felt could be improved
39
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• A Polish
within the closing plenary session (e.g. the
5 reporter said that, "It is good that
the conference was organized in Warsaw [...]
interview with Mr. Thuram). Both the opening
5
to highlight
the
problem
in
this
region
of
and closing plenary sessions were interac4.42
4.36
4
4.05
Europe." 4.42
tive, offering everyone the opportunity to
4.02
3.97
4.36
3.83
3.79
4
their opinion. 3.73
4.05
4.02
3.50
3.97express
• A Polish
freelance
journalist
and
NGO
repre3.83
3.79
3
3.73
3.50
• Each of the four aspects of the conference
sentative commented that, "The conference
3
represented in the chart above received good
was a great way to rekindle international co2
ratings.
operation on anti-racism in football. It was a
2
new inspiration
for anti-racist initiatives lin• The quality of the conference facilities was
1 the Euro 2012."
ked with
most highly rated by the 80 participants who
1
filled in the feedback form at the conference.
• As observed, the conference did not finish on
of the conference
received
an
time due to the
"richness"
of
the
programme
l
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s This element
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An Evaluation
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7
average rating of 4.86 out of 5 (where 1 =
lowest rating and 5 = highest).
• Appreciation of the visit to the Jewish Historical Institute was slightly lower among those
that visited. A smaller sample size responded
to this question as just under a quarter of
respondents were not present for the visit.
• The two aspects of the conference that
respondents to the feedback form liked the
most were the "open exchange of ideas" and
the "networking potential".
• The "Other" responses to what was liked the
most were "good quality", "promoting the
issue", "focus on East Europe", "the choice of
venue" and "Lilian Thuram".
• Time management was "not always strict"
according to one observer: there was a late
start to the welcome and opening plenary
sessions as well as a late finish to the closing
plenary. However, this did not damage sentiment too much as evidenced by the high
appreciation of the "way it [the conference]
was organised".
3.3. Usefulness of content
Part of the research was aimed at determining
how relevant the content was to participants,
for example whether it addressed pertinent issues, was up to date and met expectations.
• Figure 4 tells us that each of the sessions
received high ratings.
• The closing plenary session was perceived
to be the most useful session of the day with
an average rating of 4.42 out of 5.
Figure 4: Mean ratings for perceived usefulness of conference sessions
5
4.42
4
3
4.36
4.05
4.02
3.97
3.83
3.79
3.73
3.50
2
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all
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8
by one observer, who noted some of his "interesting" facts.
• A language barrier created by the chairperson and the large audience size were the
main factors that contributed to a lack of interactivity in the "Football against racism
and discrimination" workshop, according to
one observer.
• There is no strong explanation for the low
perceived usefulness of the "Roma minorities and football" workshop. There was a low
attendance at both sessions, which one participant put down to "the overall anti-Roma
feeling in Europe." Observations of this workshop point to a well-structured presentation
given by a "very knowledgeable" speaker.
• The stronger aspects of the session included
the Q&A with Lilian Thuram and the player
panel.
• The "Danger of nationalism and anti-Semitism" workshop session was considered the
second most useful session of the day and
the most useful workshop. All of the other
workshops received ratings of between 3.50
and 4.00.
• Football associations and NGOs were the two
largest groups of respondents to the feedback form. The number of responses from
other groups are too small to allow for meaningful comparison of results.
• The opening and closing plenary sessions
were deemed more useful by the FA group.
The remaining seven sessions were perceived to be more useful by the NGO group.
• One of the participants observed that the
chairperson, whom he described as "excellent", was the main determining factor in the
perceived usefulness of the "Danger of nationalism and anti-Semitism" workshop.
• Both groups found the "Danger of nationalism and anti-Semitism" workshop more
useful than the other conference sessions.
• Kurt Wachter was complimented on his presentation in "Tackling institutional racism"
Figure 5: FA and NGO average ratings for perceived usefulness of conference sessions
4.1
4.3
4.0
4.6 4.5
4.3
4.1 4.0
4.4
4.2
3.8 3.9
3.8
4.6
3.7
4.9
3.4
3.2
FA
NGO
ing
ge
en
p
eo
nc
re
nfe
Co
em
m
lco
We
le
gp
in
en
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ry
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sa
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in
os
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df
n
m
is
ac
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s
in
a
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d
nd
a
n
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tba
sa
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rit
ino
am
m
Ro
ry
na
le
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hn
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ies
it
or
in
m
Et
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n
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c
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ism
f
ro
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ra
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tit
ins
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li
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nt
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nd
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Se
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T
9
• There was a statistically significant difference between the perceived usefulness of
the "Tackling institutional racism" workshop.
In other words, the difference between the
average ratings of the two groups cannot be
put down to chance.
• FAs were more inclined to think that the conference allocated enough time for discus5 sions (75%) compared to NGOs (72%), although there was no significant difference in
their responses.
• Gender was not a variable that affected the
perceived usefulness of the conference sessions. There were no statistically significant
differences between the average ratings of
male and female respondents.
3
5
• Two respondents did however suggest that it
would be good to increase the number of female speakers and/or players. A similar suggestion was also noted in the 2006 Barcelona
conference feedback.
• There was no significant difference between
the ratings of FA and NGO groups concerning
the issues they hoped would be addressed
at the conference (Fig. 6.1) and the relevance
of the conference to their organisation's
needs (Fig. 6.2).
• Two FA participants and one NGO representative indicated that the conference was of no
relevance to their organisation. Every other
participant, from all groups, indicated that
the conference was somewhat or very relevant to their organisation.
• The conference addressed the issues that
everyone had hoped for. For three respondents (one FA and two fan or supporter group
representatives) the extent was only minimal
(a rating of 2 out of 5). The remainder gave it
a rating of 3, 4 or 5 out of 5.
10
4
4.05
4.00
Figure 6.1: Focus
on issues you hoped would
be addressed
2
4
1
3
2
4.00
4.05
FA
NGO
FA
NGO
1
Figure 6.2: Relevant to your organisations' needs
3
2.67
2
2.38
3
2.67
1
2
1
2.38
FA
NGO
FA
NGO
a
len
p
ing
os
Cl
p
ing
en
Op
g
an
d
he
a
fn
o
er
e
len
s
ali
n
tio
ni
g
sa
es
pe
eo
nc
re
fe
on
em
m
lco
We
C
T
ion
ut
tit
ins
m
cis
tb
an
foo
in
tb
foo
nd
ra
ies
sa
st
rit
tie
n
i
o
i
r
a
in
ino
m
ag
Ta
m
all
nic
a
b
h
t
m
o
Et
Ro
Fo
ng
li
ck
25Institutions that should provide more information on anti-racism initiatives
Figure 7:
20
21
19
17
15
15
12
10
12
10
5
6
ion
FA
iat
ll
a
otb
c
so
as
Fo
UE
e
nm
er
ov
-g
al
nt
on
ati
is
an
g
or
r
no
p
ou
gr
o
pp
su
r
rte
Fa
n
No
ub
Cl
6
5
4
2
r
e
te
ion nfor s
he
gu
ra
un
Ot
po
t i tion Lea
r
n
o
C
e
c
cie tu
lay uffi insti
bli
/p
s
Pu
l
o
l
as a
Pr
FIF ere w from
h n
. T tio
ne ma
No
dia
Me
y
rit
ho
t
au
r's
• Figure 7 shows that the largest proportion of
respondents to the online survey felt that
more information on the anti-racism initiatives of FAs, UEFA and NGOs could have been
provided at the conference.
• As illustrated in Figure 8, most FA responses
to the online survey (10 out of 37 or 27.0%)
indicate that more information on anti-racism initiatives could have been provided by
UEFA.
• The lowest proportion of respondents wanted more information on leagues, (unnamed)
individuals (as specified in "Other") and corporate institutions.
• Of the 48 NGO responses to this question,
most (10 out of 48 or 20.8%) indicate that
more information could have been provided
by FAs and the second most (18.7%) by their
own group.
• One useful suggestion for change was to "have
speakers from the clubs who have been penalised [describe] what action they took..."
Figure 8: FA and NGO respondents wanting more information on anti-racism initiatives
10
10
9
6
6
FA
5
NGO
5
4
4
3
3 3
3
2
2
1
5
1 1
0
0 1
n
n
n
t
y
e
A
up
ub
dia
ate
tio
tio
rit
gu
nio
ien s UEF
ro
Cl
or
ho
Me er g
cia
isa
ea
t
p
su
ffic tion
o
'
n
r
L
u
u
r
s
t
e
ga
Co
ca
as
or
s s titu
or
lay
pli
pp
all
wa l ins
/p
al
u
u
t
b
o
e
s
t
P
o
r
en
er al
Pr
Fo
m
Th m
no
FIF
rn
e. fro
Fa
e
n
v
o
No ation
-g
on
m
N
r
nfo
0 1
er
oth
i
11
3.4. Learning
The learning section reports findings on what
information the participants retained from the
conference. It looks at whether participants felt
that they had learned something new and how
conducive the conference was to the sharing of
knowledge and good practice.
Polish media reports also demonstrate concurrence with this opinion.
• The involvement of the FA representatives in
the debates was rather small. Most of the
active participation came from NGOs or officials working with the issues of racism.
• Speakers from UEFA and FARE both made
reference to the 10-point plan proposed by
FARE and adopted by UEFA in 2002.
• One participant suggested that UEFA's
income from fines should be partially invested in social projects. Since this policy has
been in place for years, it may need to be
better communicated.
• The conference was covered in numerous
mainstream and sport media in Poland 2.
• Many interviewees mentioned that awareness-raising was an important by-product
of the conference, especially in Poland and
Ukraine in the build-up to UEFA EURO 2012.
Extensive media analysis is beyond the scope of this study.
However, links to examples of media coverage can be found in
Appendix 1.
2
12
• Respondents to the online survey were asked
to write one sentence that explained what
main lesson or idea they had taken away
with them from the conference. The responses were grouped under relevant categories. The most common categories are
listed in Table 2 and a full list can be found in
Appendix 2.
Table 2: Main lessons or ideas taken away from
the conference
Categories
• In the "Danger of nationalism and anti-Semitism" workshop there was lively discussion
among participants from a wide geographical area (western Europe, the former Soviet
states and the Balkans).
• In the "Roma minorities and football" workshop, one observer counted a total of 11 contributions from the audience but less sharing of good practices from other countries.
Another counted 15 contributions in "Tackling institutional racism" and 14 in "Football
against racism and discrimination".
Count
Work together / united front
9
Hard work / long journey
7
Using football as a model
7
Societal problem
6
Education as prevention
4
Anti-racist message
3
Networking benefits
3
Eastern Europe issues
3
UEFA seriousness
3
Zero tolerance
3
Different types of initiatives
3
UEFA EURO 2012 issues
2
• The second-lowest rated element of the conference among respondents to the feedback
form was the extent to which it promoted the
sharing of lessons/experiences. The question
received an average rating of 3.6 out of 5.
• Twelve respondents suggested more opportunities to exchange information and share
knowledge would be useful for future conferences.
• The second-highest aspect of the conference
that respondents felt could be improved was
"new information".
• Four responses suggesting changes for
future conferences mentioned that it would
be useful to agree and report on outcomes or
action points from each conference.
• Related to this, one respondent from a league
stated that there should be a "clear focus on
what has been achieved. Not only talk about
what we should do, but also what has been
done. We can learn from that."
13
3
2
1
e
e
e
al
th the conference had
th taken
th
activities,
one specified that
• Two weeks after
ric ethe club he worof ion
of ties
of ion
y
y
y
t had begun "tolerance
t ili to the
sto titut
c sfor
i
i
a
ked
lesson proplace, the amost
lit datcommon response
l
n
H s
ie ani
u mo
ua fac
qof
qor
fic grammes
ish In
e
g
f
o
e
e
in
city
schools".
question
"direct
personal
organisatior
c
w
c
e
o
e
Th l ac
Th ren
e
eJ
Th ence
nal benefits
in the area of anti-discrimination
te
nfe
Th of FA and NGO responses
r
•
A
comparison
ho
e
co
nf
and diversity" was that respondents expected
co
shows very similar responses with the excepto find new partners and co-operation from
tion of two.
other conference participants.
• The most popular response by FAs was that
• Of the 23 respondents who felt this outcome
they will be better informed in the area of
would be the case, 11 were from NGOs. This
anti-discrimination and diversity. However,
was the largest group.
the most popular response by NGOs was that
they will find new partners and co-operation
• Of the six respondents indicating that the
from the conference participants.
conference had led to specific follow-up
Figure 9: Benefits as a direct result of attending the conference
35
35%
30
25
20
22%
15
15%
10
12%
9%
5
6%
ric
m
od
ro
pe
cif
go ps
-o ees
n f tion
pe ities
e
o
o
s
t
i
o
d
c
a
at m
to ctiv
ca sh
n
nd tten
er
pli rk
rm for
be
led p a
s a ce a
re wo
ett
r
s
u
nfo d in
b
e
o
a
i
No
e
t
n
e
n
tn
w
It h llow
ek m th
ar fere
ra es a
ll b
e
i
p
o
d
s
f
n
o
t
w
o
ll
w
ll
fr
wi eba
ne e c
wi ice
We
nd m th
We the d
i
We ract
f
o
ll
p
wi n fr
We atio
t
efi
at
all
ed
m
or
inf
Figure 10: FA and NGO responses to benefits
11
7
FA
NGO
4
4
4
3
1
2
2
2
2
1
ic
ll
rm
od
ed
cif
pe es
ta
fro on
go ps
o
m
a
pe ities
r
n
t
i
e
e
i
s
t
o
o
o
t
o
f
i
f
d
c
a
v
t
a
h
n
to ti
in
a m
d
ne
lic ks
er
be
an tte
ed ac
rm for
ep or
s l -up
ett
rs ce a
ne
nfo d in
o r he w
a
b
e
i
t
o
e
n
k
N
w
t
rtn ren
It h llow
ra s a
ee m
ll b
pa fe
fo
wi
ll d bate
ll s e fro
w con
i
i
e
e
w de
w ic
n he
W
e
e
t
d
t
W the
W rac
in
p
ll f om
wi n fr
e
o
W ati
14
4. Key points
The conference brought together key protagonists in the fight against racism in football to
discuss current issues and share good practice
and theory. This successful event received positive feedback from its participants, who were
appreciative of the organisation and intention
behind the conference. Analysis of the findings
has led to the following key points, which highlight areas that warrant attention for future
conferences.
Participant composition
• A total of 262 participants attended the conference. Of this total, 58 (28%) were female
and 204 (72%) were male.
• The gender split of respondents to the feedback form and online survey was 13 females
to 67 males and 17 females to 57 males,
respectively. Female participants made up
25% of respondents to this research, indicating that the sample population was representative of the whole. There were some
calls from participants for more female speakers at the conference (as there was in the
Barcelona feedback of 2006).
• The two most represented groups were nongovernmental organisations (NGOs) and
FARE, the network of organisations formed
to combat racism in Europe (71)3; and football associations (FAs) (53).
Appreciation
• Ratings in the "appreciation" section were
high, demonstrating that participants were
happy with the way that the conference was
organised. In fact, "the way it was organised"
was rated among the three most liked
aspects of the conference.
• The presence of UEFA's general secretary
and the chairman of the Fair Play and Social
Responsibility Committee was a clear sign
of commitment to the conference and its
cause.
• The most appreciated aspects of the conference, in terms of organisation, were the
quality of the hotel accommodation (although
some did remark that it seemed too expensive) and the conference facilities. In general,
the conference organisation was deemed
highly efficient and the Jewish Historical
Institute was liked by those who visited.
3
• The most appreciated aspect of the actual
conference was the open exchange of ideas.
However, participants felt that this aspect
could still be more open, since "sharing between different sections of participants" was
the aspect that they felt could be improved
the most.
Usefulness of content
• Responses from the two groups with the
highest number of delegates at the conference, NGOs and FAs, portray an atmosphere
in which the former dominated discussions.
This point is especially backed up by the fact
that FAs were the institutions that most
respondents indicated that they could have
received more information on.
• This finding demonstrates a recurring theme
throughout the results: a higher percentage
of NGOs than FAs found the sessions useful,
that they focused on issues that they had
hoped would be addressed and were relevant
to their organisation's needs. They also rated
the potential to network at the conference
more highly and were more optimistic of finding new partners and co-operation from the
conference participants.
• The most useful workshop was that on the
"Danger of nationalism and anti-Semitism",
which was observed to involve "lively discussion among participants from a wide geographical area". This is encouraging, since many
thought the workshops in Barcelona did not
offer enough time for discussion. However,
"the involvement of the representatives of
the football associations in the debate was
rather small", despite an observed "excellent" chairperson and FAs rating it as their
most useful workshop.
• Ratings from FAs and NGOs for the "Tackling
institutional racism" workshop were significantly different showing that NGOs found it
more useful than FAs. The difference in their
average ratings cannot be due to chance
alone, but could be due to the topic of the
workshop providing an opportunity for some
NGO participants to take an offensive stance
against FA participants, who are seen to
represent the "institutions" under discussion.
Data provided by conference organisers
15
Learning
• Twelve respondents suggested that more
opportunities to exchange information and
share knowledge would be useful for future
conferences. Findings suggest that some
participants were unable to "work together"
to form a "united front" at the conference,
despite that being identified as the main idea
or lesson retained.
• UEFA's general secretary David Taylor and
FARE spokesperson Piara Pawar both made
reference to the 10-point plan that FARE proposed and UEFA adopted in 2002. There was
also a clear call for UEFA to continue its
proactive stance toward anti-racism initiatives as indicated by most respondents asking
for more information on this topic and by
suggestions that UEFA could be even more
hands-on.
• Two respondents from east European FAs
mentioned that they would like a centralised
approach, whereby UEFA took a lead on antiracism initatives and funneled them down to
the FAs. Part of one of the comments reasoned that "in South-East Europe people
respect higher authority".
• Concerning ideas or lessons that had been
retained two weeks after the conference,
the two most common responses were that
all stakeholders had to "work together" and
stay focused during what will be a "longterm
engagement".
• The closing plenary session was the most
useful session of the day, according to
respondents. Lilian Thuram's input alongside William Gaillard from UEFA was observed as being the highlight of the conference.
Consequently, it may have been better to
hold this session before the summary from
rapporteurs, who were unable to keep within
the five-minute timeframe they were given.
• The remainder of responses included a more
specific reference to a lesson learned at the
conference. "Using football as a model to fight
racism", "racism, as opposed to football, as
a root problem of society" and "anti-racism
education as prevention" were all popular
responses and show that some of the key
messages have been retained. It is worth noting that four of the top five responses were
highlighted in an article posted on uefa.com
one day after the conference had finished.
• The conference was useful to the participants in the build-up to UEFA EURO 2012.
Many Polish interviewees mentioned that
awareness-raising was an important by-product of the conference, especially in Poland
and Ukraine. In the eyes of one delegate, "it
was a new inspiration for anti-racism initiatives linked with the EURO 2012".
• "New information" was the second highest
aspect of the conference that was felt could
be improved. Some suggestions for improvement were centred on learning not just from
the conference but from the development that
has taken place since the previous conference. This was also a recommendation made
by some after the Barcelona conference.
16
5. Recommendations
One finding in particular stands apart from the
rest because of the mixed signals it sends out.
The most common answer to "lessons learned"
was that the key players in football's fight
against racism must "work together" as a "united front". However, some participants were
frustrated by the dominance or, conversely,
lack of input in discussions from participants of
other professional backgrounds at the conference. Since a main objective of the conference
was to "strengthen and unify", these recommendations suggest ways in which the various
groups can come together at future conferences in a way that will provide the greatest
capacity for learning and knowledge transfer
for all.
• A popular suggestion by participants was to
extend the length of the workshops or reduce
the number of participants in them in order
to promote discussion concerning certain
issues. This is a sensible suggestion that
would require slightly more coordination by
organisers ahead of the events. To make this
work, organisers would need to collect ideas
on possible workshop themes and send them
to participants to make their choices. They
could then select the most popular themes
and organise workshops around them.
• It is clear from the results that workshop
content should be more practical and
focused. A concrete step in this direction
would be to ensure that speakers from all of
the various professional backgrounds represented, especially FAs, are involved. An example of a theme for one of the workshops, as
one respondent suggested, could be "speakers from clubs who have been penalised,
[describing] what action they took". These
speakers could be supported by others providing theoretical concepts regarding fan work
and anti-racism.
• Some observations highlight the contribution
that chairpersons make to the perceived usefulness of workshops. In the "Football against
racism and discrimination" workshop, the
chairperson's insufficient command of
English was observed as part of the reason
for "limited interactivity". The necessity of
well-organised and structured workshops, in
which chairpersons and speakers have good
understanding of the content and language,
is highlighted in the finding that FA representatives still found the "Danger of nationalism
and anti-Semitism" workshop very useful
despite their observed involvement being
"rather small".
17
• When participants are brought together with
diverse backgrounds and skill sets, the most
important aspect of preparation is managing
expectations. In addition to what was already
done (conference invitation and agenda brochure with workshop details), a full list of
expected delegates could be sent out before
the conference with more background on
workshop content for those unfamiliar with
the topic. Furthermore, the overall objective
of the conference can be clearly stated in all
forms of communication so that expectations, as expressed by participants in the
opening plenary session, fall within the
conference's scope.
• Managing the expectations of the whole
group can be extended to recognise the
needs of individual groups. It was found that
the FAs understood the benefits of exchanging information with NGOs but many also
expressed a need to hold discussions with
other FA participants to share good practices. One approach here could be to organise
a workshop session for participants from
each professional field (combining similar
groups where necessary) at one point during
the day and use other workshop sessions for
multi-group participation. This would also be
a way to ensure that new information is given
to all.
• Given more time, participants from the individual groups could meet the day before the
conference, as FARE participants did this
year. The aims of pre-meetings for FAs would
be to share experiences and identify current
issues. FARE's meeting, as part-organisers,
would also include preparation for the conference – noting developments and set-backs
that have occurred since the last conference
– as well as identifying goals for the conference. Meetings should use action points
from the previous conference as a basis of
discussion.
• Publishing outcomes or action points of the
conference can help to promote messages
and a lasting contribution to progress. It can
offer participants and other practitioners a
greater sense of direction for their work
since, as demonstrated in the online survey,
there was little convergence between respondents on the lessons or ideas they had learned but the most popular were those that
had been outlined in an article posted on
18
uefa.com one day after the conference – a
strong indicator of potential. This exercise
will also provide "a sense of cumulative progress from one conference to another", as
one respondent put it.
• One way to further promote sustainability is
the implementation of an online forum. It
could be used by organisers to find suitable
topics for future conferences. It could be
used by practitioners to share good practices
on a continual basis and allow people from
different backgrounds to discuss topics that
are relevant to them. It could also be a place
to publish the outcomes or action points of
each conference and monitor progress. This
tool will need to be very user-friendly so that
it is wholly embraced and used on a daily
basis. As such, it is suggested that a pre-existing, well-known website such as www.farenet.org or www.sportanddev.org is used as a
host. Similar to social networking platforms,
its basic requirements would include a forum
that is split into different sections by topic or
professional field and an email alert function
to notify users when they have messages.
With these simple attributes, this platform
could be a cost-effective legacy of the conference.
6. Appendices
Appendix 1
The conference was covered widely in the mainstream and sport media in Poland. It is beyond
the scope of this report to conduct a comprehensive media analysis. However, links to some
of the reports (in Polish) have been identified:
http://www.legialive.pl/news/29470_Ostrowski_Rasistowskie_wybryki_na_Legii_stanowia_
margines.html
http://msport.gov.pl/aktualnosci/745-Razem_przeciwko_rasizmowi
http://www.aol.pl/sport/story/Futbol-pobudza-do-entuzjazmuniezale%C5%BCnie-od-kolorusk
%C3%B3ry/7949644/index.html
http://www.dziennik.pl/sport/pilkanozna/article334791/Roger_Bylem_ofiara_rasizmu_w_
Polsce.html
http://www.dziennik.pl/sport/pilkanozna/article333051/Polska_najbardziej_antysemickim_
krajem.html
http://katowice.naszemiasto.pl/sport/849609.html
http://www.jewishinstitute.org.pl/pl/info/info/58.html
http://www.pardon.pl/artykul/7999/_/2
http://www.sport.pl/sport/1,65025,6345481,Lilian_Thuram_w_Warszawie_o_walce_z_rasizmem.
html?utm_source=RSS&utm_medium=RSS&utm_campaign=4606275
http://www.dziennik.pl/sport/pilkanozna/article334183/Thuram_walczy_z_uprzedzeniami.html
http://www.dziennik.pl/wydarzenia/article333432/Nie_mamy_problemu_z_antysemityzmem.html
http://nowy.tezeusz.pl/blog/200471.html
19
Appendix 2
Respondents to the online survey were asked
to write one sentence that explained what main
lesson or idea they had taken away with them
from the conference. A total of 68 responses
were grouped under 26 relevant categories.
These are listed below in their entirety, along
with the number of responses that were assigned to them.
20
Theme
Count
Work together / united front
9
Hard work / long journey
7
Using football as a model
7
Societal problem
6
Education as prevention
4
Anti-racist message
4
Networking benefits
3
Eastern Europe issues
3
UEFA seriousness
3
Zero tolerance
3
Different types of initiatives
3
UEFA EURO 2012 issues
2
Roma challenges
1
Influence and power of UEFA
1
Fans part of solution
1
Players as the speakers
1
Monitoring & Evaluation
1
Government intervention
1
Not a one size fits all approach
1
Ethnic minorities
1
Dealing with racist and violent fans
1
Amateur football rule for discrimination
1
Barriers such as institutional structures
and individual blindness
1
Strategic lead from UEFA needed
1
Bear cultural differences in mind
1
Positive messages work better than
negative campaigns
1
Total
68
A final word of thanks
SCHWERY CONSULTING wishes to thank Patrick
Gasser, Iris Hugo-Bouvier and Catalina Navarro of
UEFA for their support throughout the process of
this evaluation, and FARE for its assistance during
the conference.
We are also very grateful to Natalia Sineaeva, whose research during the conference and reporting
thereafter was crucial to establishing the accuracy
of results.
SCHWERY CONSULTING
Güterstrasse 13
2502 Biel / Bienne
Switzerland
Tel. +41 32 325 80 80
Fax +41 32 325 80 81
rolf @ schwery.com
www.schwery.com
X

Warsaw 3/4 March: Evaluation Report 2009. Year: 2009 Author(s)

Transcription

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