1 FRANCHISE INFORMATION REPORT REBATHFRANCHISE.COM
Transcription
1 FRANCHISE INFORMATION REPORT REBATHFRANCHISE.COM
F R A N C H I S E I N FO R M ATI O N REPO RT R EBATHFRANCHISE.COM 1 F R A N C H I S E I N FO R M ATI O N REPO RT C ON TENT S WHAT IS A RE-BATH FRA NCHI SE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 T H E R E- B ATH STO RY . . .................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 WHY R EMODEL I NG ?..................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . 7 H OW LAR GE I S THE REM ODEL I NG I NDUS TRY ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . 9 WHAT’S OUR RELATI O NSHI P WI TH HOME D E P OT? .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 WHAT AR E M Y STARTUP CO S TS ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 H OW MU C H CAN I M AK E? ............. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 1 4 WHO AR E OUR CUS TOM ERS?...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 WHAT SERVI CES DO WE PRO VI DE ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9 T H E R E- B ATH PRO DUCT O FFERI N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 2 1 WHO IS OUR CO M PETI TI ON? ....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 R E- B AT H R E M O DELI NG FRANCHI S E RE V I E W S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 2 5 WHAT AR E THE AVAI LABLE TERRI TORI E S ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 2 6 T R AININ G AND S UPPO RT? ........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 MEET THE MANA G EM ENT TEA M ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 2 8 FA Q . . .......................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 NEXT STEPS................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 R EBATHFRANCHISE.COM EBATHFRA N CH ISE.COM 2 F R A N C H I S E I N FO R M ATI O N REPO RT What is a Re-Bath Franchise? A premiere home improvement franchise Re-Bath is the world’s largest bathroom remodeling franchise, having remodeled millions of bathrooms since our founding in 1979. From humble origins as a bathtub liner company serving the hotel industry, Re-Bath has grown into an trusted and respected home improvement franchise known for its expert, affordable, and fast solutions to residential bathroom remodeling needs. With nearly 150 locations open or in development in the United States, the success of Re-Bath is the result of our tireless devotion to exceptional customer service, our peerless and innovative product offering, and our corporate staff — which has had high-profile success in growing franchise brands. All of this primes Re-Bath to become the nation’s dominant bathroom remodeling franchise. Growing market for our home improvement franchises! “In the bathroom remodeling industry, which from our accounts is a $20 billion industry — how do you differentiate yourself from the other 92,999 contractors out there?” asks Brad Hillier, CEO of Re-Bath. “We believe that the difference has to start with service. The service has to be exceptional, going above and beyond what is expected in this industry. “Our level of service is designed to be exceptional. We provide continual training to our franchisees and their employees — raising the standards for service in this industry while also giving the customer the remodel of their dreams.” Our plans to dominate the home improvement franchise market The bathroom remodeling industry is booming as millions of American homes are entering the apex of their remodeling years, according to a report from the Joint Center for Housing Studies of Harvard University. That boom is expected to continue for decades. 2014 was a banner year for the industry; the National Kitchen and Bath Association’s annual report found that 60% of contractors surveyed noted bigger profits than in 2013. The Joint Center for Housing Studies projects that the industry will set record highs in 2015. Our own research suggests that the bathroom remodeling segment is worth an estimated $20 billion, and Re-Bath home improvement franchise owners are winning an outsized share of the market. Take a look at our home improvement franchise opportunities Re-Bath is largely without organized competition in the full bathroom remodeling industry, especially in wealthier customer demographics. The Joint Center for Housing Studies reports that wide swaths of the remodeling industry are composed of small-time contractors without any employees. Even though the remodeling industry was primarily stable during the Great Recession, the “traditional dominance of small businesses in this industry has provided little opportunity for firms to develop skilled employees, which in turn has created a fear of a labor shortage as the market continues to recover,” the center reports. “We have found additional opportunity in the complete bathroom remodeling space,” says Marty Rasmussen, President of Re-Bath. “We’ve developed a comprehensive strategy to cater to the middle- to upper-middle-class market. This is our sweet spot — the market is so fragmented that it leaves room for a nationally known brand like Re-Bath to dominate. Customers are demanding R EBATHFRANCHISE.COM 3 F R A N C H I S E I N FO R M ATI O N REPO RT which had been largely underserved by the industry until now. “This is the most exciting time in our company’s history since our founding,” Marty says. more — not only in terms of service, but in terms of highend product offerings. With the introduction of our natural stone product, as well as our development of training and support to sell and install this product, we’ve been finding a lot of success. Our franchisees have first-rate and continual training and support, plus uniform systems for installation. Our customers are extended the best warranties and financing options the industry has to offer. Those two things make it very hard for any general contractor to compete with us. This has helped our franchisees increase the amount of their average tickets.” “WE HAVE FAR GREATER RESOURCES, FAR BETTER TOOLS AND SUPPORT SYSTEMS IN PLACE FOR OUR FRANCHISEES. JUST LIKE IN 1979, WHEN WE CREATED A MARKET, WE ARE GOING TO CREATE A MARKET AGAIN AS WE GO AFTER THE MIDDLE-CLASS AND UPPER-MIDDLECLASS MARKETS.” Our innovation is not just in natural stone; we’re doing continual research to better serve our customers and stay relevant in the age of customization. How do we stay ahead of market trends? “We’re a company that is more universal than niche,” says Curtis Ray, Director of Production for Re-Bath. “I analyze market trends on a daily basis. Our customer base is primarily those who are earning between $40,000 and $100,000 annually. I find products that are affordable and that also satisfy our customers’ desire to build their dream bathrooms. By offering a level of customizable products for both color and material, we’ve been able to stay ahead of the trends. The natural stone product gets us into a new market, and natural stone has been popular for 5,000 years. It will be popular for another 5,000 years.” Home Depot drives business The precedent Re-Bath set in 1979 when we introduced bathtub liners to the hotel industry was that of a trailblazing company; we saw an opportunity to serve a previously untapped market. In 2015, we still are committed to innovation. Having a relationship with one of the leading home improvement retail chains has its perks. For starters, Home Depot allows Re-Bath franchise owners to install kiosks in their stores, that helps us win instant credibility with our customers. The introduction of our bathtub liners in 1979 was a game changer that helped shape today’s bathroom remodeling industry. Today, our introduction of natural stone for remodeling is helping us to capture a wealthier demographic — the middle and upper-middle class — Home Depot chose Re-Bath as its partner in selected locations for bathroom remodeling work because we offer the industry’s best products, the best warranties on our products and on our work, and we offer financing options to make it easier for our customers to pay for their dream R EBATHFRANCHISE.COM 4 F R A N C H I S E I N FO R M ATI O N REPO RT bathrooms. We also get the job done faster than our competitors, who may take several weeks to complete a project. Re-Bath remodeling franchise workers can do a perfect job in just a few days, making it easy for them to move on to the next job and increasing our owner’s profitability. “We have a formal relationship with Home Depot, who chose us to serve their customers’ bathroom remodeling needs after they shut down their internal bathroom remodeling program,” says Bill Taysom, Director of Marketing with Re-Bath. “THE RELATIONSHIP SIGNIFICANTLY IMPROVES THE PROFITABILITY OF OUR FRANCHISEES, SOME OF WHOM REPORT THAT THE LEADS GENERATED FROM THEIR KIOSKS IN HOME DEPOT ACCOUNT FOR 80 PERCENT OF THEIR BUSINESS.” The Re-Bath Story A trailblazing bath remodel franchise for nearly 40 years In 1979, before the modern bath remodel industry existed, a group of college kids saw a need in the hotel industry that wasn’t being met: a quick and affordable way to remodel hotel bathrooms without compromising in quality. The innovative birth of Re-Bath bears more similarities to iconic companies that emerged from Silicon Valley than it does with the bathroom remodeling industry, and Re-Bath has been blazing new ground for nearly 40 years. Our commitment to innovation has helped us remodel millions of bathrooms since our founding. Re-Bath is a classic American example of how the marketplace rewards entrepreneurship and creativity. Our endless dedication to enhancing our product offering, as well as our continual investment in bettering the tools and support we extend to our franchisees, have fueled our rapid growth to nearly 150 locations open or in development nationwide. They have made us the premier bath remodel franchise, serving an ever-growing customer base — even though the product that made us a household name, our bathtub liners, now accounts for less than 4 percent of our total business. “Essentially, Re-Bath started as a group of college kids who developed bathtub liners and wall systems to sell to the hospitality market,” says Brad Hillier, CEO of Re-Bath. “They quickly realized that our products would translate well into residential markets. That has proven to be true, and Re-Bath is now America’s largest bathroom remodeling franchise.” R EBATHFRANCHISE.COM The best bath remodel franchise: how Re-Bath evolved See what our bath remodel franchise costs After finding the solution to meet the hotel industry’s need to swiftly, beautifully, and affordably remodel bathrooms, Re-Bath had success right out the gate. Just a few years after our founding, we won high-profile contracts with Best Western, Quality Inn, and Holiday Inn. Our decision to enter the residential marketplace rapidly increased our momentum, and in 1991, Re-Bath became the premier bath remodel franchise system. Our commitment to developing products that are universally appealing only intensified. We have developed myriad products that are now commonly used across the United States: our famously beautiful and affordable acrylic bathtubs and wall systems, our replacement bathtubs and shower bases, manufactured with our DuraBath® SSP material — which won’t crack and resists mold and mildew — our DuraBath® SSP walk-in tubs, which are popular with people who wish to safely age in place. “In addition to expanding our product offering, we’ve spent the past several years investing significantly in our franchisees,” Brad says. “Because we’re basically competing with ‘Chuck in a truck,’ we needed to ensure that our franchisees had the tools, systems, technology, and methodology that would help them provide the best possible service to their customers. If the industry standard is taking three to five weeks to finish a remodeling job, we’re going to do a better job in only three to five days. The commitment to the innovation of our product offering and our investment in our franchisees is evident in our profitability: according to the U.S. Bureau of Labor Statistics, the average general contractor generates approximately $93,000 a year in revenue. The average ReBath franchisee brings in about $1.78 million in annual gross sales.” 5 F R A N C H I S E I N FO R M ATI O N REPO RT Why the future of Re-Bath is brighter than ever before In an industry as recession-proof as bathroom remodeling, you might assume that Re-Bath faces substantial competition. While there is competition, other brands in the bathroom remodeling industry serve niche demographics of lower-income and higher-income groups. Re-Bath primarily squares off against small-time general contractors, who don’t have the corporate support, the buying power, the product offering, and the name recognition that Re-Bath provides its franchisees. With the introduction of our natural stone product, Re-Bath is moving into the middle of the market, which is currently void of a nationally dominant brand. Our move to dominate this market has two benefits: 1) it provides our bathroom remodeling franchise owners the opportunity to dramatically increase the size of their average tickets, 2) our franchisees do not face significant or legitimate competition. “We are uniquely positioned to tackle the middle marketplace, which is extremely large and extremely profitable,” says Bill Taysom, Director of Marketing with Re- Bath. “Our natural stone product allows us to win customers that we didn’t have access to before. If you own a $400,000 home, you’re not going to allow an acrylic tub within an inch of your property. The natural stone, however, is only a few thousand dollars more — and it has the look and feel of a luxury product. The middle-class and upper-middle-class demographics that Re-Bath is trying to win required a better product and better systems in place for our franchisees. We’ve done both, and the sky’s the limit as to how big we can get. “Another differentiator for Re-Bath is the fact that we offer full bathroom remodeling and customization options for our customers,” Bill continues. “WE PARTNER WITH RESPECTED VENDORS SO OUR FRANCHISEES CAN AFFORDABLY PURCHASE THE MATERIAL THAT WE DON’T PROVIDE OURSELVES. WE ALSO OFFER FINANCING OPTIONS, WHICH ‘CHUCK IN THE TRUCK’ MAY NOT BE ABLE TO PROVIDE TO HIS CUSTOMERS. NOW THAT WE’RE ENTERING THE MIDDLE MARKET, WE WILL BECOME THE DOMINANT BRAND IN THIS SEGMENT BECAUSE NO ONE DOES ‘REMOVE AND REPLACE’ BETTER THAN WE DO.” The Joint Center for Housing Studies of Harvard University, using data from the Census Bureau’s American Housing Survey, reports that an unprecedented number of American homes are in or entering the pinnacle of their remodeling years. The same report highlights the lack of labor necessary to meet the demand for remodeling. Those two factors make now the time to invest in a Re-Bath remodel franchise. R EBATHFRANCHISE.COM 6 F R A N C H I S E I N FO R M ATI O N REPO RT Why Remodeling? How the iconic home remodeling franchise is poised for growth Bathroom remodeling franchises may be the closest an entrepreneur can get to an investing in a recession-proof industry. While the construction and retail home markets took major hits during the Great Recession and are still struggling to return to pre-recession levels of revenue, the Joint Center for Housing Studies of Harvard University reports that the remodeling industry at large was not only minimally affected by the Great Recession, but has stabilized much faster in its wake: THE U.S. HOUSING STOCK OF MORE THAN 130 MILLION HOMES REQUIRES REGULAR INVESTMENT MERELY TO OFFSET NORMAL DEPRECIATION. AND MANY HOUSEHOLDS THAT MIGHT HAVE TRADED UP TO MORE DESIRABLE HOMES DURING THE DOWNTURN DECIDED INSTEAD TO MAKE IMPROVEMENTS TO THEIR CURRENT HOMES. MEANWHILE, FEDERAL AND STATE STIMULUS PROGRAMS ENCOURAGED HOMEOWNERS AND RENTAL PROPERTY OWNERS TO INVEST IN ENERGY-EFFICIENT UPGRADES THAT THEY MIGHT OTHERWISE HAVE DEFERRED. FINALLY, MANY RENTAL PROPERTY OWNERS, RESPONDING TO A SURGE IN DEMAND FROM HOUSEHOLDS EITHER FACING FORECLOSURE OR NERVOUS ABOUT BUYING AMID THE R EBATHFRANCHISE.COM HOUSING MARKET UNCERTAINTY, REINVESTED IN THEIR UNITS. (JCHSHU, “EMERGING TRENDS IN THE REMODELING MARKET,” 2015, PG.1) Homeowners and property owners deciding to reinvest in their homes and buildings has meant that money is flying into the industry at a rate that bathroom remodelers and general contractors are struggling to keep with. Again, the Joint Center for Housing Studies of Harvard University reports that while the industry has significant long-term growth potential, the only hindrance to its growth might be a lack of labor as a result of the industry being dominated by small-time general contractors: “Traditional dominance of small businesses in this industry has provided little opportunity for firms to develop skilled employees, which in turn has created a fear of a labor shortage as the market continues to recover,” the Joint Center for Housing Studies of Harvard University states in its annual report analyzing the “emerging trends in the remodeling industry.” 7 F R A N C H I S E I N FO R M ATI O N REPO RT Home Remodeling Franchises: Why Re-Bath? For nearly 40 years, Re-Bath has been at the forefront of innovation in the bathroom remodeling industry, setting the trends and blazing new trails while our fractured competition struggles to keep up. With nearly 150 locations open or in development, ReBath is the world’s largest bathroom remodeling franchise, having remodeled millions of American bathrooms since our founding in 1979. As Re-Bath begins aggressive efforts to expand our territories, there are several reasons we are is a best-bet investment. Here are three of the top reasons you should own a Re-Bath remodel franchise: 1. Re-Bath doesn’t face significant competition. “This is a very exciting time to be a part of Re-Bath,” says Jeremy Wallace, Director of Franchise Development with Re-Bath. “While there is significant competition in the lower third and upper third of the bathroom remodeling industry, we are entirely focused on going after the middle third segment of the market: those with incomes between $40,000 and $100,000. We are squarely targeting the middle and upper-middle class. This segment is almost entirely without competition, save for small-time contractors, and as of now there is no national brand that dominates this very lucrative portion of the industry. We are aggressively pursuing this segment and have comprehensive plans to become the dominant brand.” 2. We offer the best ongoing training and support in the industry. Not only have we developed a product offering that will help us become the dominant bathroom franchise in the lucrative middle-class and upper-middle-class markets, we have also developed a training platform to ensure that our franchisees are running profitable businesses. “We’ve been able to put systems in place to help our franchisees provide a uniform level of quality of service, and that has been critical to the success of our brand,” says Marty Rasmussen, President with Re-Bath. “The reason that our franchisees average $1.78 million in annual revenue is because when they buy a bathroom remodeling franchise, we teach them how to run and grow the business. We have comprehensive training platforms, which go over in detail nearly every aspect of being a Re-Bath franchise owner — from hiring to training their employees to correctly and efficiently install our products.” R EBATHFRANCHISE.COM 3. Our relationship with Home Depot While Re-Bath is the most recognized national brand in the bathroom remodeling franchise industry, our relationship with Home Depot has helped us win new customers at a rapid pace. We have Re-Bath kiosks in about 900 Home Depot locations across the country. “The relationship with Home Depot is proving to be a huge differentiator,” Jeremy says. “It provides our franchisees with instant credibility; our customers think of Home Depot as a worthy brand — and their endorsement of Re-Bath by allowing us to take on their customers’ remodeling needs helps our franchisees become more profitable. We have some franchisees who report that 80 percent of their revenue is derived from the leads generated at Home Depot.” We’re growing The world’s largest bathroom remodel franchise is rapidly expanding. We’re looking for savvy entrepreneurs who are passionate about the remodeling industry, as well as general contractors who want to diversify their existing businesses by adding additional revenue streams. “Right now, we’re generating $175 million in annual revenue,” Marty says. “In the coming years, we fully expect to have 300 franchisees generating $300 million to $400 million in revenue. With our innovative product offering and the lack of significant competition, we are well-positioned to actualize our goals.” 8 F R A N C H I S E I N FO R M ATI O N REPO RT In the same report, JCHSHU states that homeowner spending, making up the majority of industry’s $300 billion, has remained fairly stable for the past 10 years. In 2013, homeowner spending on improvement and remodeling projects totaled $192 billion. Bathroom improvements make up 7.7% of the $192 billion, which equates to nearly $15 billion overall. How the size of the industry translates into an enormous opportunity for Re-Bath franchise owners How Large is the Remodeling Industry? The premier bath franchise is poised to become the dominant national brand The huge inventory of homes aging into their peak remodeling years, combined with the lasting effects of the Great Recession on the retail housing market, is driving the home remodel franchise industry into what experts expect to be a period of record-setting growth. That boom is positioning Re-Bath bath franchise owners for a period of sustained profitability and growth. The Joint Center for Housing Studies of Harvard University, a research firm dedicated to continual analysis of the housing industry, is projecting record numbers for the industry at large in 2015. In their annual report on the remodeling industry, entitled, “Emerging Trends in Housing Market,” JCHSHU reports that that the home remodeling industry is worth $300 billion. The industry, which was barely slowed by the Great Recession, is strengthening far more rapidly than the construction industry and retail housing market. R EBATHFRANCHISE.COM Re-Bath is well-positioned to capture an oversized share of the $15 billion dollar bathroom remodeling industry. With brands like Bath Fitter appealing to low-income customers and brands like DreamMaker appealing to the wealthiest demographics, the middle of the market is wide open. That creates an opportunity for a nationally known brand — ReBath — to conquer the space. According to JCHSHU, the majority of the remodeling industry is composed of small-time contractors without any employees. Even as the nonprofit reports that the remodeling industry was primarily stable during the Great Recession, the “traditional dominance of small businesses in this industry has provided little opportunity for firms to develop skilled employees, which in turn has created a fear of a labor shortage as the market continues to recover.” These small-time general contractors do not have the infrastructure necessary to compete with a brand like our bath franchise. By entering the full bathroom remodeling industry, as well as expanding our product offering to appeal to the middle and upper-middle class, Re-Bath is by and large without organized competition. “We have found additional opportunity in the complete 9 F R A N C H I S E I N FO R M ATI O N REPO RT bathroom remodeling space,” says Marty Rasmussen, President of Re-Bath. “We’ve developed a comprehensive strategy to cater to the the middle- to upper-middle-class market. This is our sweet spot, because the market is so fragmented that it leaves room for a nationally known brand like Re-Bath to dominate. Customers are demanding more — not only in terms of service, but in terms of a high-end product offering. With the introduction of our natural stone product, as well as our development of training and support to sell this product and install it quickly and correctly, we’ve been finding a lot of success. Our franchisees have first-rate and continual training and support and uniform systems for installation. We offer the best warranties and financing options the industry has to offer. Those factors combine to make it very hard for any general contractor to compete with us. This, of course, has also helped our franchisees increase the amount of their average tickets.” AGE GROUP AND REPRESENT A GROWING SEGMENT OF THE MARKET. FINALLY, ALTHOUGH OFF TO A SLOW START, MILLENNIALS HAVE SIMILAR ASPIRATIONS TO HOMEOWNERSHIP AS PREVIOUS GENERATIONS. AS A RECENT FANNIE MAE NATIONAL HOUSING SURVEY INDICATES, WELL OVER 90 PERCENT OF YOUNG PEOPLE TODAY EXPECT TO BUY HOMES IN THE FUTURE, SUGGESTING THAT MEMBERS OF THE MILLENNIAL GENERATION WILL ULTIMATELY REPRESENT A SUBSTANTIAL FORCE IN THE HOME IMPROVEMENT MARKET. (JCHSHU, “EMERGING TRENDS IN THE REMODELING MARKET,” 2015, PG.10) Re-Bath is squarely targeting the middle class, capitalizing on our universally appealing product offering. With nearly 200 locations open or in development, Re-Bath is the world’s largest bath franchise, having remodeled millions of American bathrooms since our founding in 1979. We’ve recently launched a comprehensive growth strategy to double our number of locations in the coming years. Re-Bath, which now earns $145 million in annual revenue, expects those numbers to reach $300 million to $400 million. The future of Re-Bath is bright in a booming industry The remodeling industry is well-positioned to grow for decades to come. This is largely, the JCHSHU projects, because all demographics of homeowners and property owners are investing in improving their existing property instead of buying new homes. AS THE BABY BOOMERS MOVE INTO THEIR RETIREMENT YEARS, THEIR IMPROVEMENT SPENDING ALREADY OUTPACES THAT OF THE PRECEDING GENERATION AT SIMILAR AGES, AND IT IS EXPECTED THAT OLDER HOMEOWNERS WILL CONTINUE TO PLAY A SIGNIFICANT ROLE IN THE REMODELING MARKET FOR YEARS TO COME. MEANWHILE, MEMBERS OF THE EQUALLY LARGE GEN-X GENERATION ARE NOW IN THE PEAK REMODELING R EBATHFRANCHISE.COM 10 F R A N C H I S E I N FO R M ATI O N REPO RT What’s Our Relationship with Home Depot? How our partnership with a leading home improvement retail chain drives business for Re-Bath bathroom remodel franchisees For the millions of Americans who frequent Home Depot locations, the iconic home improvement retail chain represents trust, knowledgeable workers, and a world of doit-yourself projects in the making. How else would a brand come to be valued at an estimated $135 billion, according to Forbes? When Home Depot offered the opportunity to place ReBath bathroom remodeling franchise kiosks in their stores, we jumped at the chance. We’re now in 900 stores across the country, and the partnership has had an enormous positive impact on our franchisees’ profitability. This partnership lends our franchisees immediate credibility and helps drive new business to their stores. The added bonus is that Home Depot doesn’t allow our competitors into their stores, which gives us exclusive access to the foot traffic that Home Depot stores generate. “The relationship that we have with Home Depot drives 40 percent of our business,” says Lori Lund, President of the Re-Bath full bathroom remodeling franchise location R EBATHFRANCHISE.COM in Phoenix, Arizona. “Even if the leads weren’t generated from our kiosk in Home Depot, when our customers find out about our relationship, they trust us immediately to do their remodeling project. This relationship has made our location, which was already profitable, even more profitable.” Home Depot chose us because of our exceptional product offering and expertise Home Depot chose Re-Bath as its partner for bathroom remodeling work because we offer the industry’s best products, we stand behind the best warranties on our products and on our work, and we offer financing options to make it easier for our customers to pay for their dream bathrooms. We also get the job done faster than our competitors, who may take several weeks to complete a project. Re-Bath remodeling franchise workers can do a perfect job in just a few days, making it easy for them to move on to the next job and increasing our owner’s profitability. “We have a formal relationship with Home Depot, who chose us to serve their customers’ bathroom remodeling needs after they shut down their program,” says Bill Taysom, Director of Marketing with Re-Bath. “The 11 F R A N C H I S E I N FO R M ATI O N REPO RT relationship significantly improves the profitability of our franchisees, some of whom report that the leads generated from their kiosks in Home Depot account for 80 percent of their business.” Re-Bath is a lucrative bathroom remodeling franchise Re-Bath bathroom remodeling franchise owners fare far better than general contractors in terms of earning potential. According to the U.S. Bureau of Labor Statistics, the average general contractor brings in about $93,000 a year in revenues. The average Re-Bath franchisee brings in about $1.78 million annually in gross sales. BECAUSE OUR INSTALLATION PROCESS IS MUCH FASTER THAN THE REST OF THE INDUSTRY: IT TAKES US ONE TO THREE DAYS IN WET AREAS, AND THE FULL BATHROOM REMODEL IS DONE IN THREE TO FIVE DAYS. THE AVERAGE TIME FOR THE REST OF THE INDUSTRY IS THREE TO FIVE WEEKS. WE HAVE ONE FRANCHISEE WHO WILL REMODEL 1,000 BATHROOMS THIS YEAR, WHICH IS MANY JOBS PER DAY.” Re-Bath is poised to become even more profitable, as our product line has been expanded to appeal to the middle-class and upper-middle-class segment. In this segment, our only competition is from small-time general contractors who do not have the name recognition, corporate infrastructure, and access to products to compete with Re-Bath. According the Joint Center for Housing Studies of Harvard University, the majority of the remodeling industry is composed of small-time contractors without any employees. Even as the nonprofit reports that the remodeling industry was primarily stable during the Great Recession, the “traditional dominance of small businesses in this industry has provided little opportunity for firms to develop skilled employees, which in turn has created a fear of a labor shortage as the market continues to recover.” In other words, only a national franchise like Re-Bath has the tools to capture the market, attract skilled employees, and grow our profitability. “THE LOW-HANGING FRUIT IS PRETTY MUCH GONE TODAY,” SAYS MARTY RASMUSSEN, PRESIDENT OF RE-BATH. “WHAT THE MIDDLE THIRD OF THE MARKET DEMANDS IS BETTER QUALITY, MORE SELECTION, AND OPTIONS FOR CUSTOMIZATION. THEY ALSO DEMAND THE EXPERTISE OF A COMPANY THAT CAN HELP THEM NAVIGATE THE PROCESS OF DESIGNING THEIR DREAM BATHROOMS. TO CAPTURE THIS SEGMENT, OUR INSTALLATION PROCESS HAS TO BE UNIVERSAL, SO THAT OUR FRANCHISEES CAN FINISH JOBS TO THE SATISFACTION OF OUR CUSTOMERS AND CAN GO FROM JOB TO JOB VERY QUICKLY. WE’RE MORE SUCCESSFUL THAN OUR COMPETITORS R EBATHFRANCHISE.COM 12 F R A N C H I S E I N FO R M ATI O N REPO RT What Are My Startup Costs? Re-Bath franchisees can invest with confidence The total investment range for a Re-Bath remodeling franchise is $81,400 to $352,000. We are generally looking for candidates who have enough liquid capital to get started and launch a new franchise. Your costs may be less if you are already in the remodeling business. This investment varies depending on whether you are building a business from scratch or if you are an existing general contractor. Every situation varies a bit and to better understand if you qualify or to get numbers more specific to your situation, fill out the form on this page and start a conversation with us. For a much more detailed look at the costs and fees of the Re-Bath franchise opportunity, please review the table below, which is from our recent Franchise Disclosure Document (FDD): T Y P E O F E X P END ITU RE LOW AM O U NT HI GH AMOUN T METHOD OF PAYMEN T WHEN DUE TO WHOM PAY MEN T I S TO B E MA DE Franchise Fee $18,000 $120,000 Lump sum Upon execution of the Franchise Agreement Us Start-Up Package $7,500 $7,500 Lump Sum Upon execution of the Franchise Agreement Us Initial Training $0 $495 Lump sum, if applicable When training begins Us Travel and Living Expenses During Training $1,000 $4,000 As incurred As incurred Airlines, hotels, and restaurants Insurance Premium, 3 months $2,000 $6,000 As agreed Prior to opening Insurance agent or carrier Business License and Permits $2,000 $5,000 As incurred As incurred Government agencies Vehicle(s) $3,500 $40,000 As negotiated As negotiated Third parties Vehicle(s) “Wrap” Advertising $1,000 $1,000 As incurred As agreed Vendor Equipment, Supplies & Inventory $12,000 $50,000 As incurred As agreed Vendor Computer Setup and Annual Database Access $0 $1,500 As incurred As incurred Third parties Technology Fee $300 $900 As agreed As agreed Us R EBATHFRANCHISE.COM 13 F R A N C H I S E I N FO R M ATI O N REPO RT T Y P E O F E X P END ITU RE LOW AM O U NT HI GH AMOUN T METHOD OF PAYMEN T WHEN DUE TO WHOM PAY MEN T I S TO B E MA DE Internet, 3 months $100 $300 As agreed As agreed Third parties Mobile Showroom $4,000 $25,000 As incurred As agreed Third parties Showroom / Warehouse $3,000 $5,000 As incurred Before opening Third parties Promotional Campaign $2,000 $10,000 As incurred As agreed Us, or Vendor Professional Fees $0 $1,000 As incurred As agreed Third parties Additional Funds, 3 Months $25,000 $75,000 As agreed As incurred Employees, utilities, suppliers, etc. Total Estimated Initial Investment $81,400.00 $352,695.00 Amount to open, including first 3 months How Much Can I Make? Re-Bath bath remodeling franchise owners outperform general contractors Entrepreneurs are always looking for a best-bet investment, and bathroom franchises are as close to recession-proof as you can get in 2015. This statement was tested during and after the Great Recession, when the construction industry and the retail housing market took big hits and remain in a struggle to regain their footing. According to the Joint Center for Housing Studies at Harvard University, the remodeling industry, on the other hand, “fared far better,” both during and after the Great Recession. That is in large part due to those “many households that might have traded up to more desirable homes during the downturn [but] decided instead to make improvements to their current homes.” The thriving remodeling industry is best exemplified in JCHSHU’s comparison of the remodeling industry and the homebuilding industry: R EBATHFRANCHISE.COM 14 F R A N C H I S E I N FO R M ATI O N REPO RT AS A RESULT, IMPROVEMENT AND REPAIR SPENDING HELD UP RELATIVELY WELL OVER THE CYCLE, FALLING ONLY 13 PERCENT FROM PEAK TO TROUGH COMPARED WITH THE MORE THAN 60 PERCENT PLUNGE IN RESIDENTIAL CONSTRUCTION SPENDING. AND WHILE HOMEBUILDING IS MANY YEARS AWAY FROM A FULL RECOVERY, THE HOME IMPROVEMENT INDUSTRY COULD EASILY POST RECORD-LEVEL SPENDING IN 2015. (JCHSHU, “EMERGING TRENDS IN THE REMODELING MARKET,” 2015, PG.1) offerings, we have video tutorials to show our franchisees’ employees how to do a job correctly. The videos can be stored on their smartphones, and thus are accessible while a job is in progress. According to our research, we’re much, much faster at doing full bathroom remodels than our competitors: a Re-Bath bathroom remodeler franchise owner will take three to five days to complete a full bathroom remodel, while the industry standard is three to five weeks. In such a booming industry, Re-Bath bathroom remodelers outperform general contractors by a wide margin: according to the U.S. Bureau of Labor Statistics, the average general contractor brings in about $93,000 a year in revenues. The average Re-Bath franchisee brings in about $1.78 million in annual gross sales. What makes Re-Bath bathroom franchises a profitable business? It’s no secret that Re-Bath franchisees are running lucrative businesses; we are a nationally known brand with millions of bathroom remodels under our belt. As a brand, we’re committed to developing innovative products that are well ahead of market trends, and our latest product offering of natural stone is pushing us into the middle-class and upper-middle-class markets — where there isn’t significant competition. “This is a very exciting time to be a part of Re-Bath,” says Jeremy Wallace, Director of Franchise Development with Re-Bath. “While there is significant competition in the lower third and upper third of the bathroom remodeling industry, we are entirely focused on going after the middle third of the market: those with incomes between $40,000 and $100,000. We are squarely targeting the middle and upper-middle class. This segment is almost entirely without competition, save for small-time contractors. As of now, there is no national brand that dominates this very lucrative segment of the industry. We are aggressively pursuing this segment and have comprehensive plans to become the dominant brand.” The extensive and ongoing training and support that we offer to our franchisees is designed to help increase profitability. Because we are in the remove and replace business (meaning that we do not typically move walls, tear into drywall, or move electrical or plumbing), it is of vital importance that our franchisees and their employees do great work in a short amount of time. For all of our product R EBATHFRANCHISE.COM “There are several reasons Re-Bath is well-positioned to be the dominant national brand in the upper-middle class market: We are a manufacturing company and a product-sourcing company. We have a proprietary line of products exclusively available to our franchisees. We have relationships with vendors to help our franchisees purchase items for full bathroom remodels,” Re-Bath CEO Brad Hillier says. “As the biggest national brand in the bathroom remodeling space, we help our franchisees take advantage of our brand and name recognition. We’ve become a brand that is a differentiator for both entrepreneurs who want to get into the industry and for existing general contractors. We help you buy better and save money; we help to keep you competitive and win business.” Our relationship with Home Depot helps our bathroom franchises win big business A huge factor in our franchisees’ profitability is our relationship with Home Depot, the leading home 15 F R A N C H I S E I N FO R M ATI O N REPO RT improvement retail chain. Our franchisees have kiosks in 900 Home Depot stores across the nation. This partnership lends our bath remodeling franchises immediate credibility and helps them drive new business to their stores. An added bonus — Home Depot doesn’t allow our competitors to occupy space in their stores. That gives us exclusive access to the foot traffic that Home Depot stores generate. “The relationship that we have with Home Depot drives 40 percent of our business,” says Lori Lund, President of the ReBath full bathroom remodeling franchise location in Phoenix, Arizona. “Even if the leads weren’t generated from our kiosk in Home Depot, when our customers find out about our relationship, they trust us immediately to do their remodeling project. This relationship has made our location, which was already profitable, even more profitable.” For more information on earnings projections, please consider the table below, taken from our 2015 Franchise Disclosure Document: Average Annual Gross Sales Attained by Reporting Franchised Businesses For the Period From January 1, 2014 through December 31,2014 P E R C E N TAG E RANK ( IN T E R M S O F GROSS SA L E S ) O F R E P O RTING FRANCHISED B U SIN E SS ES AVE RAGE ANNUAL GROSS SALE S ATTAINED BY TH IS GRO U P NU MB ER I N TH IS GR OUP N UMB ER I N GR OUP THAT ATTA I N ED THI S LEVEL OF SA LES OR GR EATER PER CEN TAGE OF GR OUP THAT ATTA I N ED THI S LEVEL OF SA LES OR GR EATER N UMB ER A N D PER CENT OF A LL R EPO RT IN G FR A N CHISED B USI N ESSE S T HAT ATTA I N E D T HIS LEVEL OF SA L ES OR GR EAT ER Top Quartile (0 – 25%) $3,866,451 18 7 39% 7/10% Second Quartile (26% - 50%) $3,866,451 18 7 39% 7/10% Third Quartile (51% - 75%) $1,709,724 18 9 50% 27/38% Bottom Quartile (76% - 100%) $1,080,718 18 11 61% 47/66% R EBATHFRANCHISE.COM 16 F R A N C H I S E I N FO R M ATI O N REPO RT Who Are Our Customers? Re-Bath faces minimal competition as it sets sights on the lucrative middle-class and upper-middleclass segments As the world’s largest bathroom remodeling franchise, Re-Bath has remodeled millions of bathrooms since our founding in 1979. As we’ve grown to nearly 150 locations open or in development around the United States, our commitment to innovation has kept us well ahead of market trends, winning us new customers and keeping the old ones coming back. Re-Bath is ramping up for a rapid expansion; we plan to grow to 400 franchise locations in the coming years. The bathroom remodeling market has never been hotter, worth an estimated $15 billion, according to the Joint Center for Housing Studies of Harvard University. Re-Bath has a plan to capture an outsized share of that revenue by squarely targeting the middle class. “With the advent of our natural stone product, we’re moving upstream and into a market where there isn’t significant competition,” says Brad Hillier. “We’re targeting the middle class and upper-middle class and going after the $300,000-$400,000 homes, which is where our natural stone product belongs. Our franchisees are seeing our new product offerings really pay off — it used to be that our average ticket was about $7,500. Now we’re seeing tickets of $10,000 to $12,000.” If we think about the market in three categories — lowincome, middle/upper-middle income, and high-income — only the massive middle class segment has not yet been captured. That leaves the middle-class segment ripe for a nationally known brand like Re-Bath to dominate. In this segment, our only competition is small-time general contractors who do not have the name recognition, corporate infrastructure, and access to products to compete with Re-Bath. Re-Bath wins business with ease The bathroom remodeling industry is experiencing a boom caused by the abundance of aging homes in the marketplace, which is projected to extend the bathroom remodeling boom for decades to come. The Joint Center for Housing Studies of Harvard University, using data from the U.S. Census Bureau’s American Housing Survey, reports that an unprecedented number of American homes are either in or entering the apex of their remodeling years. R EBATHFRANCHISE.COM “Our primary customer base consists of collegeeducated women, ages 45 and up, with annual incomes averaging $75,000,” says Curtis Ray, Director of Production for Re-Bath. “We’re really appealing to the Baby Boomers and those who are in the ‘aging in place’ segment. They’re requiring assistance, and we have the product offering to make aging in place a reality.” With a relationship with Home Depot, one of the largest home improvement retail chains, our franchise owners have kiosks in more than 900 Home Depot locations. Home Depot chose Re-Bath as its preferred brand for remodeling work, and this relationship affords our franchisees instant credibility and access to the high traffic that frequents Home Depot stores. Many of our franchisees generate 40 percent to 80 percent of their business from their kiosks in Home Depot locations. “There is also a huge opportunity for repeat business,” Brad says. “Even if you buy a very expensive home, the products that general contractors are using are generally inexpensive, low-quality materials. Our customers typically remodel their guest bathroom first, as there is a sense of shame from keeping a bathroom designed for guests that isn’t as beautiful as it can be. Once they hire a Re-Bath bathroom remodel franchisee to do their guest bathroom, they hire us again to do their master bathroom and the other bathrooms in their house.” Re-Bath is a best-bet investment in a booming industry The remodeling industry is booming, and Re-Bath has benefited immensely from homeowners who are wisely reinvesting in their homes rather than participating in a housing market that is struggling to find its footing after the Great Recession. The Joint Center for Housing Studies of Harvard University reports that homeowners spent $195 billion on home improvement projects in 2013, $15 billion of which was spent on bathroom remodeling projects. The 17 F R A N C H I S E I N FO R M ATI O N REPO RT center, which conducts unbiased and continual analysis of the industry, notes that the home improvement industry was largely unaffected by the Great Recession, and indeed, in some ways, benefitted from the economic downturn. The JCHSHU makes the case that the construction industry and retail housing market took big blows during the Great Recession, and the two industries remain in a struggle to find their footing in 2015. The home improvement industry is seeing the opposite effect because many who might have otherwise bought new homes chose instead to reinvest in their current homes: With the flood of people choosing to reinvest in their homes, the JCHSHU reports that “the home improvement industry could easily post record-level spending in 2015.” Re-Bath bathroom remodel franchise owners are setting records of their own: our franchise owners typically outperform general contractors by a wide margin: according to the U.S. Bureau of Labor Statistics, the average general contractor brings in about $93,000 a year. The average ReBath franchisee generates about $1.78 million per year. “AND MANY HOUSEHOLDS THAT MIGHT HAVE TRADED UP TO MORE DESIRABLE HOMES DURING THE DOWNTURN DECIDED INSTEAD TO MAKE IMPROVEMENTS TO THEIR CURRENT HOMES. MEANWHILE, FEDERAL AND STATE STIMULUS PROGRAMS ENCOURAGED HOMEOWNERS AND RENTAL PROPERTY OWNERS TO INVEST IN ENERGY-EFFICIENT UPGRADES THAT THEY MIGHT OTHERWISE HAVE DEFERRED. FINALLY, MANY RENTAL PROPERTY OWNERS, RESPONDING TO A SURGE IN DEMAND FROM HOUSEHOLDS EITHER FACING FORECLOSURE OR NERVOUS ABOUT BUYING AMID THE HOUSING MARKET UNCERTAINTY, REINVESTED IN THEIR UNITS.” (JCHSHU, “EMERGING TRENDS IN THE REMODELING MARKET,” 2015, PG.1) R EBATHFRANCHISE.COM 18 F R A N C H I S E I N FO R M ATI O N REPO RT What Services Do We Provide? The largest bathroom remodeling franchise offers full bathroom remodeling for the massive middle class market When it comes to remodeling franchises, it is hard to imagine a brand with more knowledge and expertise than Re-Bath. We’ve remodeled millions of bathrooms since our founding in 1979. Our brand has grown to nearly 150 locations around the country, and we’ve become the industry standard for an innovative brand that sets trends with universal appeal. The Re-Bath brand is also known far and wide for our commitment to offering exceptional customer service, affordable and beautiful products, and for having the fastest remodeling time in the business. For Re-Bath bathroom remodeling franchise owners, our commitment to quality and innovation culminates in an extremely lucrative business model. According to the U.S. Bureau of Labor Statistics, Re-Bath’s primary competition — the average general contractor — brings in about $93,000 a year in revenues. Our figures show that the average Re-Bath franchisee brings in about $1.78 million per year in gross sales. In the course of our history, we have developed a myriad of products that are now commonly used across the United States: our famously beautiful and affordable acrylic bathtubs and wall systems, our replacement bathtubs and shower bases, our DuraBath® SSP material (which won’t crack and resists mold and mildew), and our DuraBath® SSP walk-in tubs — popular with those who wish to safely age in place. No one does ‘remove and replace’ better than we do The finished work of our remodeling franchise The beauty of the Re-Bath model is that we are in the remove and replace business. We do not gut the walls or rewire the electrical components, we simply strip away the ugly and refashion the bathroom with new products that match the dreams of our customers. “The beauty of our business model is that it is centered around ‘remove and replace,’ ” says Marty Rasmussen, President of Re-Bath. “This helps keep our franchisees profitable because they can do a professional job very quickly. This allows them to do many more jobs than the average small-time contractor. It takes us one to three days R EBATHFRANCHISE.COM 19 F R A N C H I S E I N FO R M ATI O N REPO RT in wet areas, and the full bathroom remodel is done in three to five days. The average time for the rest of the industry is three to five weeks. We have one franchisee who will remodel 1,000 bathrooms this year, which is many jobs per day.” Our exceptional service is the reason for our rapid growth The world’s largest bathroom remodeling franchise is rapidly expanding, due in no small part to our exceptional level of service. There isn’t a general contractor who can compete with not only our product offering and our prices, but also with our ability to consistently remodel bathrooms that exceeds our customers’ expectations. As a large and well-known brand, we can also offer financing so that our customers can get the remodel of their dreams. We’re looking for savvy entrepreneurs who are passionate about the remodeling industry, as well as general contractors who want to diversify their existing businesses by adding revenue streams. “Right now, we’re generating $175 million in annual revenue,” Marty says. “In the coming years, we fully expect to have 300 franchisees generating $300 million to $400 million in revenue. With our innovative product offering and the lack of significant competition, we are well-positioned to actualize our goals.” R EBATHFRANCHISE.COM 20 F R A N C H I S E I N FO R M ATI O N REPO RT The Re-Bath Product Offering The world’s largest bathroom remodeling franchise offers a wide variety of products that speak to the brand’s commitment to innovation When Re-Bath introduced our now famous bathtub liners to the hotel industry in 1979, we watched the bathroom remodeling industry spring up around us overnight. A few years later, we revamped our bathtub liners to cater to homeowners who needed a beautiful, fast and affordable solution to improve their bathrooms. As the industry has grown around our brand, Re-Bath has remained a trendsetting force, continually launching new product offerings that are well ahead of the market trends. Re-Bath’s newest product offering, our natural stone product, is going to allow our bathroom remodeling franchise owners to capture an outsized share of the wideopen middle class market: • • • • • • Tub-to-Shower Conversion Pans Replacement Bathtubs Walk In Tubs Bathtub Liners Wainscoting Accessories Re-Bath is the exclusive worldwide source for revolutionary thin natural stone products including: • • • • Wall Systems Shower Bases Trim & Accessories Natural-Stone-Colors Rock Families SOLID, GRANITE, TRAVERTINE, MARBLE, AND SLATE “With the advent of our natural stone product, we’re moving upstream and into a market where there isn’t significant competition,” says Brad Hillier, CEO of Re-Bath. “Our new product offerings really pay off. Our average ticket used to be about $7,500, but now we’re seeing tickets of $10,000 to $12,000. “There are several reasons Re-Bath is well-positioned to be the dominant national brand in the upper-middle class market: We are a manufacturing company and a productsourcing company,” Brad continues. “We have a proprietary line of products exclusively available to our franchisees. We have relationships with vendors to help our franchisees purchase items for full bathroom remodels.” Since our founding, Re-Bath has remodeled millions of American bathrooms, becoming the world’s largest bathroom remodeling franchise in the process. Today, the bathroom remodeling industry is booming; worth an estimated $15 billion, according to the Joint Center of Housing Studies at Harvard University. ADARA GRANITE G TIVOLI TRAVERTINE T WHITE MARBLE M SONORAN GRANITE G WHITE S WHITE CARRERA H The total Re-Bath offering Our line of innovative, industry-leading products is only sold to Re-Bath franchisees, all of whom have the exclusive right to sell within their defined territories. We manufacture and sell exclusive, industry-leading DuraBath® SSP acrylic products including: • Wall Systems • Shower Bases R EBATHFRANCHISE.COM 21 F R A N C H I S E I N FO R M ATI O N REPO RT ADARA GRANITE G BISCUITS IVORY VEIN CUT S WALNUT VEIN CUT S VENETIAN STONE T ALMONDS FRENCH MOCHA T SILVER VEIN CUT S FLORENTINE MARBLE M DESERT STONE CLASSIC CARRERA T LIGHT EMPERADOR T “WE’RE A COMPANY THAT IS MORE UNIVERSAL THAN NICHE,” SAYS CURTIS RAY, DIRECTOR OF PRODUCTION FOR RE-BATH. “I ANALYZE MARKET TRENDS ON A DAILY BASIS. OUR CUSTOMER BASE IS PRIMARILY THOSE WHO ARE EARNING BETWEEN $40,000 AND $100,000 ANNUALLY. I FIND PRODUCTS THAT ARE AFFORDABLE AND THAT ALSO SATISFY OUR CUSTOMERS’ DESIRE TO BUILD THEIR DREAM BATHROOMS. BY OFFERING A LEVEL OF CUSTOMIZABLE PRODUCTS FOR BOTH COLOR AND MATERIAL, WE’VE BEEN ABLE TO STAY AHEAD OF THE TRENDS. R EBATHFRANCHISE.COM S THE NATURAL STONE PRODUCT GETS US INTO A NEW MARKET, AND NATURAL STONE HAS BEEN POPULAR FOR 5,000 YEARS. IT WILL BE POPULAR FOR ANOTHER 5,000 YEARS.” We’re a full bathroom remodeling company that specializes in remove and replace: meaning we simply gut a bathroom of its tile, sink and tub and replace it with our beautiful and affordable products, without tearing into the walls or getting tied up in the electrical or plumbing facets of a remodel. This allows our franchisees the ability to complete remodeling jobs with tremendous ease, quickly moving from one job to the next, and thereby increasing their profitability. 22 F R A N C H I S E I N FO R M ATI O N REPO RT We have tremendous buying power In addition to our own products, as a full bathroom remodeling company, Re-Bath franchises install products from the best national bathroom brands. As a franchisee, you’ll have access to aggressively negotiated, exclusive franchisee pricing from dozens of suppliers through our Preferred Vendor Network. To put it simply, independent contractors can’t compete with the group buying power of the over 150 Re-Bath bathroom remodeling franchise locations. “As the biggest national brand, we help our franchisees take advantage of our brand and name recognition,” Brad says. “We’ve become a brand that is a differentiator for both entrepreneurs who want to get into the industry and for existing general contractors. We help you buy better and save money; we help to keep you competitive and win business.” Who is Our Competition? The iconic Re-Bath bath renovation franchise faces no significant competition in the massive middleclass market When the founders of Re-Bath introduced a fast, affordable, and beautiful solution to remodel hotel bathrooms, the bath renovation industry was invented overnight. Since then, the Re-Bath brand has become iconic and rightly so: the Re-Bath remodeling franchise has remodeled millions of American bathrooms since 1979. Since the bathroom remodeling industry sprung up around us in 1979, a lot has changed. New brands have entered the market, and thousands of general contractors now offer full bathroom remodeling. Normally, so much competition would be a sign that the bath renovation industry is saturated, but that is not the case with the market today. If we think about the market in three segments, with low-income, middle/upper-middle income, and high-income being the categories, the massive middle-class segment is wide open for the taking. In this segment, our only competition is small-time general contractors who do not have the name recognition, corporate infrastructure, and access to products to compete with Re-Bath. “This is a very exciting time to be a part of Re-Bath,” says Jeremy Wallace, Director of Franchise Development with Re-Bath. “While there is significant competition in the R EBATHFRANCHISE.COM lower third and upper third of the bathroom remodeling industry, we are entirely focused on going after the middle third segment of the market: those with incomes between $40,000 and $100,000. We are squarely targeting the middle and upper-middle class. This segment is almost entirely without competition, save for small-time contractors, and as of now there is no national brand that dominates this very lucrative segment of the industry. We are aggressively pursuing this segment and have comprehensive plans to become the dominant brand.” Why is Re-Bath more successful than our competition? Re-Bath franchisees are running lucrative businesses; we are a nationally known brand with millions of bathroom remodels under our belt. As a brand, we’re committed to developing innovative products that are well ahead of market trends, and our latest product offering — natural stone — is pushing us into the middle- and upper-middleclass market where there isn’t significant competition. “Our primary customer base consists of collegeeducated women, ages 45 and up, with annual incomes averaging $75,000,” says Curtis Ray, Director of Production for Re-Bath. “We’re really appealing to the Baby Boomers and those who are in the ‘aging in place’ segment. They’re requiring assistance, and we have the product offering to make aging in place a reality.” We capture the wide-open middle- and upper-middle class market segments, and that is evident in how much our bathroom remodeling franchise owners earn in comparison to the small-time general contractors who most directly compete with Re-Bath. According to the U.S. Bureau of Labor Statistics, the average general contractor brings in about $93,000 a year in revenues. Our figures show that the average Re-Bath franchisee brings in about $1.78 million annually in gross sales. Why such a striking difference? For starters, general contractors don’t have the extensive, ongoing corporate 23 F R A N C H I S E I N FO R M ATI O N REPO RT with one of the largest home improvement chains cannot be overstated. Our partnership lends our bath renovation franchises immediate credibility and helps them drive new business to their stores. The added bonus is that Home Depot doesn’t allow our competitors to occupy space in their stores, which gives us exclusive access to the foot traffic that Home Depot stores generate. “The relationship that we have with Home Depot drives 40 percent of our business,” says Lori Lund, President of the Re-Bath full bathroom remodeling franchise location in Phoenix, Arizona. “Even if the leads weren’t generated from our kiosk in Home Depot, when our customers find out about our relationship, they trust us immediately to do their remodeling project. This relationship has made our location, which was already profitable, even more profitable.” support that Re-Bath franchisees receive. We help with nearly every aspect of the business to maximize profitability: from training your employees to properly install all of our product offerings, to supplying franchisees with our product offerings, to negotiating deals with trusted manufacturers to help our franchisees affordably get the products they need for full bathroom remodeling jobs. And we’re faster. One of the biggest differentiators between Re-Bath and the average general contractors we compete with is time to job completion. “WE’RE MORE SUCCESSFUL THAN OUR COMPETITORS BECAUSE OUR INSTALLATION PROCESS IS MUCH FASTER THAN THE REST OF THE INDUSTRY. IT TAKES US ONE TO THREE DAYS IN WET AREAS, AND THE FULL BATHROOM REMODEL IS DONE IN THREE TO FIVE DAYS,” SAYS MARTY RASMUSSEN, PRESIDENT OF RE-BATH. “THE AVERAGE TIME FOR THE REST OF THE INDUSTRY IS THREE TO FIVE WEEKS. WE HAVE ONE FRANCHISEE WHO WILL REMODEL 1,000 BATHROOMS THIS YEAR, WHICH IS MANY JOBS PER DAY.” The advantage of a relationship with Home Depot Re-Bath has kiosks in more than 900 Home Depot retail locations nationwide, and the significance of our relationship R EBATHFRANCHISE.COM 24 F R A N C H I S E I N FO R M ATI O N REPO RT Re-Bath Remodeling Franchise Reviews WE BELIEVE OWNING A RE-BATH REMODELING FRANCHISE IS NOT ONLY A LUCRATIVE BUSINESS TO OWN, BUT THAT IT IS A FUN BUSINESS TO OPERATE WITH A BRIGHT FUTURE AHEAD OF IT. DON’T TAKE OUR WORD FOR IT; HERE’S WHAT SEVERAL OF OUR FRANCHISE OWNERS HAVE TO SAY: Owners of our Re-Bath franchises “IT WAS A FRANCHISE THAT I THOUGHT I WOULD BE ABLE TO MANAGE AND GROW. OVER THE PAST 8 YEARS WE HAVE BEEN ABLE TO DO THAT. ALMOST TENFOLD ACTUALLY. I WOULD RECOMMEND ANYONE LOOKING FOR A SMALL BUSINESS THAT THEY HAVE A GOOD NETWORK, A GOOD SUPPORT SYSTEM IN PLACE.” -David Duke, Kentucky “I THINK THE RE-BATH PRODUCTS ARE GREAT. I THINK, YOU KNOW OBVIOUSLY, IN WHAT WE DO IT’S A LITTLE LESS ABOUT THE PRODUCT AND A LITTLE MORE ABOUT THE CUSTOMER EXPERIENCE. BUT, IF YOU WERE TO HAVE TO NARROW IT DOWN TO JUST THE PRODUCT ITSELF I MEAN I THINK THAT RE-BATH OFFERS FAR AND AWAY THE BEST PRODUCT IN TERMS OF THIS TYPE OF APPLICATION IN THE BATHROOM.” COMMUNITY. BELIEVE IN THE SYSTEM. BELIEVE IN THE PROCESS. IT’S A PROVEN PROCESS THAT HAS REPEATED ITSELF HUNDREDS OF TIMES. FOR ME IT’S PRETTY EASY. I LOVE WHAT I DO BECAUSE I GET TO GO OUT AND HELP HOMEOWNERS SOLVE THE PROBLEM IN THEIR BATHROOM. WHETHER IT’S MAKING IT MORE FUNCTIONAL, MAKING IT MORE BEAUTIFUL, OR UPDATING THE AREA. I ACTUALLY GET TO GO IN THERE AND HELP THEM. SO IT’S VERY EASY TO BE PASSIONATE WHEN I STEP INSIDE THAT HOME AND CONFIDENT IN OUR SYSTEM, IN OUR SERVICE THAT I KNOW I CAN PROVIDE A SOLUTION AND IT’S GOING TO BE BETTER THAN EVERY OTHER COMPANY AND COMPETITION THAT WALKS THROUGH THOSE DOORS.” -Josh Agrelius, Austin, TX “WELL IT’S CERTAINLY AN ADVANTAGE TO HAVE PEOPLE THAT HAVE EXPERIENCE IN THE BUSINESS, THAT’S ALWAYS A GOOD THING. IF YOU TAKE ADVANTAGE OF THAT, MOST PEOPLE ARE VERY WILLING TO SHARE WHATEVER THEY HAVE OR WHATEVER KNOWLEDGE THEY HAVE AND SO IT’S A WONDERFUL OPPORTUNITY.” -Kurt Kittleson, Phoenix, AZ “RE-BATH PRODUCTS, BECAUSE OF THE MARKET TRENDS, I MEAN IT’S BEEN ISOLATED TO ESSENTIALLY WALL SYSTEMS PRESENTLY. IT’S THE HONEST TO GOD TRUTH. SO I REALLY SEE THE BENEFIT OF RE-BATH AS CREATING A SYSTEM FOR THE MARKET TRENDS WHICH IS FULL BATH REMODELING AND ALL THE THINGS THAT ENTAILS.” -Jeff Oslund, Troy, MI -Spencer Shaw, Spokane, WA and Meridian, ID “PLUG IN TO YOUR REGIONAL R EBATHFRANCHISE.COM 25 F R A N C H I S E I N FO R M ATI O N REPO RT What are the Available Territories? Current Locations We target areas where Re-Bath bathroom remodeling franchise owners will be successful Re-Bath is rapidly expanding across the country. With nearly 150 locations open or in development, Re-Bath is the largest bathroom remodeling franchise in the United States and we’re growing. Re-Bath territories are often tied to specific sized markets and can sometimes mirror placement of Home Depot locations. Fully sold out, we’ll have about 300 locations in the U.S. “Right now, we are almost halfway sold out as far as available territories are concerned,” says Marty Rasmussen, President of Re-Bath. “We’re doing about $175 million in retail sales. Our goal is to have 300 franchisees and do about $300 million to $400 million in retail sales in the next five years.” Our territories are large in scale, one of the reasons our franchise owners generate such large revenue numbers across the board. Having the exclusive rights to our products gives a Re-Bath franchise owner some significant advantages in the market and allows them to tap into a larger number of potential remodeling jobs. While Re-Bath is targeting several major metropolitan markets for expansion, we are actively seeking to franchise with entrepreneurs in the following metropolitan areas: Don’t see your market on this list? Don’t worry – we’ve got more than a 100 open territories we are recruiting for. Some already have a Re-Bath franchise operating in a section of the city. Opening a ReBath remodeling franchise in an existing market helps increase market penetration. Two or three franchisees operating in one space can really up the brand awareness and potentially generate more leads than a single operator could if both were by themselves. We’re also targeting smaller markets, or contractors with existing businesses. By franchising with Re-Bath, we help contractors identify the efficiencies of their territory and the benefit of adding the Re-Bath product offering and services to their business. R EBATHFRANCHISE.COM 26 F R A N C H I S E I N FO R M ATI O N REPO RT Training and Support? Re-Bath bathroom remodeling franchise owners receive first-rate ongoing support that exceeds what the rest of the industry can offer Re-Bath is the world’s largest bathroom remodeling franchise. Having remodeled millions of bathrooms since our founding in 1979, we’ve learned a thing or two about how to maximize profits for our franchisees. Our secret? We provide the best training and ongoing support in the bathroom remodeling industry. The Re-Bath corporate team has decades of experience in growing franchise brands, and we know that part of what makes our franchisees successful is the systems we’ve developed to ensure that our franchisees know how to manage every aspect of their business — from setting realistic business goals, to winning business, to hiring skilled employees, to becoming experts in our products, to product installation, to buying additional products through other vendors and managing a Re-Bath kiosk in a Home Depot location. “This is the most exciting time this company has had since our founding,” says Marty Rasmussen, President of Re-Bath. “We have greater resources and have invested substantially to make the support we extend to our franchisees second-to-none. There are no other national players in this market, and so our goals of capturing the middle-class and upper-middle-class market are entirely realistic. Re-Bath made a market in 1979, and we are going to make a market again — by being the first bathroom remodeling franchise to capture the middle-class market.” contracting business by adding Re-Bath to their offering — we knew our training had to be the best in the industry. We recognize that this a big investment, and we want our franchisees to know how much we invest in them.” Extensive training for your employees From onboarding to forging onward into your successful career The reputation of your business, as well as the Re-Bath brand, depends on the quality of your employees’ work in the field. It is of vital importance that your employees get the best training in the industry. We have developed a comprehensive certification program to ensure that your employees are qualified to install every single one of our product offerings. The onboarding training covers a wide variety of ground: from site location counsel for your showroom, to becoming experts in our products, to learning our point-ofsale system, to the hiring and training of employees. The onboarding training also includes learning from and with a group of peers, and isn’t finished until after you are in your location with a secure sales target in place for the next year. “We have developed a best-in-class professional installation program for all our products,” says Curtis Ray, Director of Production. “The videos detail every aspect of installing all of our product offerings: how to lift the natural stone, how to cut it — that level of detail. They have to complete the training before they can enter a home and work a remodeling job. We have developed an application so that these videos can be downloaded by the employees while they are on a job. If they run into a problem of any kind, they can watch the training video on their phone and get the job done correctly. We have had so much success with our training videos that we will continue making them To get our franchisees properly ramped up for success, onboarding training is spread over a 12-month period. Our training sessions are effective and engaging, rather than a short-term onslaught of overwhelming information. “We designed the training by going through the training ourselves,” Marty says. “We realized that giving all the training to our franchisees in a single box was not a valuable way to become educated in Re-Bath. Our franchisees are entering a new career, or diversifying their general R EBATHFRANCHISE.COM 27 F R A N C H I S E I N FO R M ATI O N REPO RT for the products that will launch in the future.” In addition to developing training for your employees, we have a series of webinars and training modules for you. The training modules are developed by subject matter experts, who are available to you if you have any questions or run into any issues in your business. We will help you remain successful The Re-Bath corporate team is extremely accessible and makes frequent visits to our bathroom remodeling franchise owners. Over the course of a year, our franchisees have several opportunities to train and learn best practices from their peer group, as well as from us. We offer eight training sessions on our sales system in different places around the nation, so that our franchisees do not have to travel very Meet the Management Team Brad Hillier – CEO Brad Hillier served as COO and CFO of Re-Bath® for four years before being promoted to CEO in March 2015 for his ability to think strategically about where Re-Bath® needed to move in the remodeling industry. As a leader, Brad forecasts industry trends and measures the impact they will have on the Re-Bath® and Home Brands Group™ business so that Re-Bath® will grow with changing consumer needs. Prior to Re-Bath, LLC, Brad spend eight years at KPMG—a global network of professional firms providing audit, tax and advisory services. As Managing Director, he led the company’s U.S. restructuring practice and was the global coordinator for forensic and investigation services to private equity firms. Since starting at Re-Bath, LLC, Brad has continuously made strides to simplify the Re-Bath® product mix including introducing DuraBath™ Natural Stone wall systems, DuraBath™ SSP Designer Shower Bases and the Re-Bath® Walk-in Tub Series. Seeing the manufacturing company and franchising R EBATHFRANCHISE.COM far. We also offer two sales summits a year, as well as one training session a month for installation at our corporate headquarters in Tempe, Arizona. “WE AGGRESSIVELY SEEK TO HELP OUR FRANCHISE OWNERS IF THEY ARE STRUGGLING FOR WHATEVER REASON,” MARTY SAYS. “ONCE WE IDENTIFY THE PROBLEM, WE PUT A LASER FOCUS ON IT TO BUILD A SOLUTION TO GET THEIR BUSINESS BACK ON TRACK.” From onboarding to the continued success of your business, no other franchise system can offer the level of training and ongoing support that Re-Bath extends to our bathroom remodeling franchise owners. company as two separate businesses, Brad has dedicated two teams to expedite the needs of each business which has increased production productivity allowing for the ability to increase our product line without increasing lead times for our franchisees. Brad’s current goals are to create a business plan for our franchisees that will allow them to embrace the changing demographic and industry needs by providing clear processes, a diverse product line and the adoption of advanced technology to match the digital millennium. As we grow as a Network, Brad would like to see a greater adoption of participation from the Network on the new product offerings supplied by Re-Bath, LLC and the incorporation of advanced technologies including a new CRM platform later this year. Marty Rasmussen – President Marty Rasmussen led one of the largest and most successful Re-Bath® franchises for the last three years before joining the Re-Bath, LLC team in October 2014. Marty’s extensive experience in corporate turnarounds, combined with his years as General Manager of Re-Bath® by Schicker, gives him the right experience to move Re-Bath® franchisees from a dealer model to a true franchise system. 28 F R A N C H I S E I N FO R M ATI O N REPO RT While at Re-Bath, LLC, Marty has restructured the corporate team to follow a model that operates in nearly the same structure as our franchisee’s businesses. Known as “The System”, Marty has built a dedicated Re-Bath® team to serve under the following modules: Marketing, Sales, Production, Customer Experience, Office Management and Executive Development. This restructure will help focus Re-Bath, LLC’s efforts in developing the right trainings, procedures and tools to aid our franchisees enhancements to capture an additional, larger demographic—the middle third. Since its start in 1979, Re-Bath® has seen many improvements including moving from a dealership model to a franchise model and selling liners to providing full-service bathroom remodeling. Today, Re-Bath® must again update it’s business to service a changing demographic that will ultimately increase the cost of our average sold jobs. At Reunion 2015, Marty introduced the Middle Third. As we develop our business to understand and communicate with this demographic, new technologies and processes will need to be enriched to differentiate ourselves from our competition. One key concept we will need to adopt is incorporating design into our current sales process and system. In this digital age, our customers are more educated because of websites like Houzz. They expect more in order to understand their purchase. If we don’t adapt to what the consumer has grown to expect, someone else in the industry will. Kelsey Maxon – Marketing Manager Kelsey Maxon has been with Re-Bath, LLC for one year and has 12 years of experience in Digital Marketing. Kelsey has extensive knowledge in digital marketing strategy, crosschannel marketing, campaign development, search engine optimization (SEO) and search engine marketing (SEM), email automation, social media strategy, content creation, and creative direction. Kelsey’s primary function as the Marketing Manager for Home Brands Group is to create a recognized brand for Re-Bath that reaches our target market including enhancements to reach the middle third and secondary target audiences like universal access. She R EBATHFRANCHISE.COM will also be responsible for identifying franchisee needs and providing on-going marketing consultations. Her current goal for the Re-Bath Marketing Module is to rebuild the marketing structure to show a consistent transition from awareness, to lead generation, to sales through a series of highly-targeted campaigns to various market segments. She also intends to create an enhanced marketing message that incorporates the middle third and implements Re-Bath 2.0, which includes adding design into the overall message. Sharby Kennard – Director of Customer Experience Sharby Kennard recently joined the ReBath, LLC team as the Director of Customer Experience. With 15 years of customer experience, process improvement and analyzing consumer insights knowledge, she has developed a proven track record of successfully leading and improving overall performance. Sharby’s primary functions are obtaining a complete understanding of the Re-Bath® system and how customer experience impacts each module. She will analyze voice of customer data to create process improvement strategies with the other module Directors that can be translated cohesively to the field. Sharby’s primary goals are to build relationships with the Network to better understand their strengths and needs. Using her Six Sigma background, she plans to streamline the voice of customer process which includes improving ReBath®’s overall reputation management Jeremy Wallace - Franchise Development DirectorJeremy Wallace -Director of Franchise Development Jeremy joined ReBath as our Director of Franchise Development in 2013. His proven track record of developing and executing comprehensive procedures drives business development, improves efficiency, and ensures franchisee satisfaction. Jeremy is a noted mentor adept at employee training and development, with extensive experience managing cross-functional teams. Before joining ReBath, Jeremy served as Principal/Partner with Dinan and Company for nearly 15 years. 29 F R A N C H I S E I N FO R M ATI O N REPO RT Curtis Ray -Director of Production Curtis Ray has been with Re-Bath, LLC for almost a year. Prior to Re-Bath, Curtis worked in the kitchen and bathroom industry for over 11 years including working closely in the development of a natural stone bathroom and kitchen remodeling solution. Curtis’ primary functions include developing new and fresh products and a worldclass installation system to expand franchisee business to increase installation revenue while gaining a competitive edge over our competitors. His current goals are to develop and implement a professional installation certification program through various methods—online videos, manuals, and hands-on trainings. Curtis is also actively researching and developing new, innovative products to add to the Re-Bath® product line that will aid in making Re-Bath® the industry leader in bathroom remodeling. FAQ Considering Re-Bath Franchise ownership? Here’s answers to common questions: Network, franchisees have access to deeply discounted pricing from the best national bathroom product brands. What drives future growth of Re-Bath? Over 84 million homes in the United States are more than 15 years old. That means there’s a lot of bathrooms that need to be remodeled, and that’s only looking at the How long has Re-Bath been in business? residential market. In addition, Re-Bath® franchisees Re-Bath® has been in business for around 35 years, are aging-in-place specialists. As the 76 million Baby starting as a hotel and motel bathroom remodeling company Boomers age, they’re looking for ways to maintain safety in 1979. We had so many inquiries about residential and independence in their bathrooms. From low threshold remodeling that a decade later we formed a dealership shower bases to walk-in tubs, Re-Bath® has the answers. network, which we later converted to a franchise network. In other words, the Re-Bath® business model was established How do I acquire a Re-Bath remodeling and proven years before franchises were made available. franchise? What products do you sell? We manufacture and sell exclusive, industry-leading DuraBath® SSP acrylic products including shower and bathtub replacements, bathtub to shower conversions, walk-in bathtubs, wall surrounds and wainscoting and bathtub and shower liners, as well as DuraBath NS natural stone wall panels and shower bases. We’re a full bathroom remodeling company, and through our Preferred Vendor R EBATHFRANCHISE.COM Our exclusive territories are awarded through our detailed Mutual Evaluation Process. We’re looking for committed partners who will be a perfect fit in our franchise network — not just anyone with a checkbook. This evaluation process benefits all parties involved: you, our existing franchisees and us. Since our future is interlinked, we only want to put people in business that have the resources, commitment and drive to succeed. 30 F R A N C H I S E I N FO R M ATI O N REPO RT How much does a Re-Bath bathroom remodeling franchise cost? The total estimated investment required to begin operation of a Re-Bath bathroom remodeling franchise ranges from $81,000 to just over $353,000. The price range varies depending on the size of territory you purchase and can be more if you are starting from scratch rather than converting an existing remodeling or contracting business. What makes Re-Bath different from other bathroom remodeling franchises? Re-Bath is the world’s largest bathroom remodeling franchise, having remodeled millions of bathrooms since our founding in 1979. From humble origins as a bathtub liner outfit serving the hotel industry, Re-Bath has grown into an iconic American franchise system known for its expert, affordable, fast solutions to residential bathroom remodeling needs. With nearly 150 locations open or in development in the United States, the success of Re-Bath is the result of our tireless devotion to exceptional customer service, our peerless and innovative product offering, and our corporate staff — which has had high-profile success in growing franchise brands. All of this primes Re-Bath to become the nation’s dominant bathroom remodeling franchise What locations are available? While Re-Bath is targeting several major metropolitan markets for expansion, we are actively seeking to franchise with entrepreneurs in the metropolitan areas of Seattle, Atlanta, Los Angeles, Charlotte, New York, and Chicago. We also have almost 100 additional locations open in other areas. What is a Discovery Day? One of the last steps of the Mutual Evaluation Process is to spend a day at our corporate office to meet the entire Re-Bath management team in person and to tour our office, factory and showrooms. Get ready to roll up your sleeves to participate in a full, useful day of education. We also provide travel reimbursement of $200 per person, for up to two people, or a maximum of $400. How much can I make? Our franchisees are proud that they far outperform the typical remodeler. According to the US Bureau of Labor, the average contractor generated revenues of $93,000 a year. Our average franchise generates over $1.2 million in sales and many generate far higher than that. You can grow as much as you are willing to grow! What are the minimum financial requirements to franchise with Rebath? We are generally looking for entrepreneurs and existing remodelers or contractors who have a passion for the work we do. You’ll need at least $50,000 in liquid capital and enough financial resources to be able to fund your purchase, and working capital to ramp up your business. Some of this can be through a business loan. You should have a minimum net worth of at least $150,000. How long does it take to open? Once you sign a franchise agreement, we estimate that your location will be open within four to six months. We do a range of training and pre-marketing to help you get up to speed. R EBATHFRANCHISE.COM 31 F R A N C H I S E I N FO R M ATI O N REPO RT Next Steps Ready to get in on the exploding remodeling industry? Buying a Re-Bath franchise or converting your existing remodeling business to a Re-Bath franchise is a big decision! We’re recruiting talented and driven entrepreneurs and tradesmen who see the amazing opportunity our existing franchisees are taking advantage of. We’re looking for committed partners who will thrive in our franchise network — not just anyone with a checkbook. We start with a mutual evaluation process that helps you learn if a Re-Bath franchise is a good fit for you and helps us understand yours skills and qualifications. How do I get started? As a first step, fill out the inquiry form or download our franchise information report. We’ll follow up with a call as soon as we receive your information and begin a conversation. In general, here are the steps in our discovery process we’ve designed to help you learn about and make a sound decision about Re-Bath franchise ownership: Introductory interview Once we make initial contact, we’ll schedule a one hour interview where we can get to know you, understand your career and resume and get an idea of what you are looking to accomplish. We’ll explain how the business works and give you an overview of ownership basics. Webinar Once we’ve completed the interview, we’ll schedule a winning formula webinar which also lasts about an hour. This webinar, which you can invite your spouse or partners to, helps you understand how you can use a Re-Bath franchise to achieve your goals as a business owner. We’ll get into detail about training, services, how you make money and a range of important information you’ll need to make a sound decision. franchise. We require this application from all candidates before we can share our Franchise Disclosure Document with you. Franchise Disclosure Document Review Once you’ve completed your mini franchise application, we’ll schedule a short webinar to review our Franchise Disclosure Document or FDD. The FTC requires all franchise systems to provide this legal document to you in a standard format prior to you purchasing a franchise. We’ll review the document, explain the sections and give you the information you need to best understand how to read through it. Franchisee Validation After you’ve reviewed the FDD and completed our webinar, we’re ready for you to start talking to our existing franchise owners. We’ll help you connect with franchisees in our system who are in a similar market or have a similar background as yourself and you’ll be free to communicate to as many as you want. Talking to franchisees, especially ones who are running a business similar to the one you are planning to open, can be the highlight of the discovery process. You’ll learn what makes top performers tick and how you can leverage other’s experience to grow your own business. Leadership Call We will schedule a call with our CEO after you’ve finished validation – we want you to be able to ask any question you have and explain to us why you think you would make a great Re-Bath owner. This is an open mic call – we want you to make sure you have all the information you need to make a well informed decision. Discovery Day Visit Once you’re ready, we’ll schedule a formal visit to our corporate offices and the Re-Bath manufacturing plant. You’ll spend the day with us, tour the plant and meet our key leadership. It’s the highlight of the discovery process and you’ll enjoy the day. Franchise Application Once you’ve completed the webinar, we’ll ask you to fill out our mini franchise application. This application is on our website and takes about 2 minutes to complete. We don’t ask for your social security number and we won’t use this to runa credit report. You won’t have any obligation to us for filling it out. It does, however, allow us to better understand what ype of financing you might qualify for and helps us craft some funding solutions to help you start your R EBATHFRANCHISE.COM 32