BUSINESS ONLINE BANKING - Mercantil Commercebank

BUSINESS
ONLINE BANKING
Payment User Guide
Making a Single Wire Transfer to a U.S. Domestic or International Bank
Follow the steps below to make a single wire transfer payment to a U.S. bank or non-U.S. bank.
STEP 1
ACCESS THE WIRE TRANSFER FEATURE AND SELECT
THE TRANSFER TYPE
1
Log in to Mercantil Commercebank’s Business
Online Banking at www.mercantilcb.com.
2
Click on the Payments tab.
3
Select Wires.
4
Select the type of transfer you want to send.
Select Create USD Wire to transfer funds
to a U.S. bank.
OR Select Create International Wire to a bank
outside the U.S.
STEP 2
COMPLETE THE PAYMENT INFORMATION FIELDS
All fields marked with an * are mandatory.
Explanation of selected fields appears below.
Account – your account that you want to transfer from.
Description – a brief explanation of the transaction
that will accompany the transfer to the destination bank.
Amount – must be in US Dollars.
Internal Sender’s Reference – details about the
transfer that you wou like to maintain in your records.
This information is not shared with the recipient.
Effective Date – the date you would like to send the wire.
Originator to Beneficiary Information – a message
you would like the recipient to read that is in addition
to the Description.
STEP 3
SET UP A TRANSFER TO A RECIPIENT
1
If this is the first time you are making
a wire transfer to this recipient, select
Create New. You can also use this option
if you prefer not to save the recipient
to your master list.
2
Complete Recipient Information and
Recipient Account Information fields.
Obtain this information from the individual
or company you are sending the wire
transfer to. In order to avoid future delays,
take some time to carefully input all the
recipient’s information.
All fields denoted with an * are mandatory.
3
Company Name – Full Beneficiary’s Name
including denomination for Companies.
For names greater than the characters allowed,
please enter the full company name in the
Originator to Beneficiary information field.
4
Recipient ID – Reference for internal use only.
Create a recipient ID for your records; this
cannont be the same as other template IDs
created for other wires.
5
Street, Address, Country, City/State,
Postal Code – Full recipient address is required.
Explanation of selected fields
appears below.
6
Once all the mandatory fields are completed,
click on the Validate button.
7
If you would like to save this recipient to your
Master List, select Save To Master List
Recipient ID* – Recipient’s Identification for
your internal records.
Account Name* – Account nickname for your
internal records.
Bank ID Type* – ABA or SWIFT Codes
of the Recipient’s Account.
Bank ID*: Include ABA Routing Number for
Banks in the US and SWIFT Number for banks
outside the US.
Note: To transfer funds to a Mercantil
Commercebank account, use ABA Routing
Number: 067010509
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OR
MAKE A TRANSFER TO A RECIPIENT SAVED
IN YOUR MASTER LIST
If you are making a wire transfer to a recipient that you have saved
to your Master List, select Choose from Recipient List.
Select the recipient
you would like to send
the transfer to.
STEP 4
VERIFY THE RECIPIENT BANK INFORMATION
1
Validate the bank information.
2
(Optional)
If you would like to save this recipient
for use in the future, check the Save to
Master List box.
3
Click the Submit button.
Note: Your Wire Transfer has not
yet been completed, please proceed
to Steps 5 through 7.
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STEP 5
STEP 6
VERIFY THE PAYMENT
1
View verification that the recipient
bank has been validated.
2
Verify the all the details of the
pending payment.
3
If you need to make changes to the
Payment Information section, do so
on this screen. If you need to edit the
Recipient’s Information, press Cancel
and edit it from the Recipient’s list as
indicated on Step 3.
4
Click the Preview button.
APPROVE THE PAYMENT
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Ensure that the information
displayed is correct.
2
If you need to make changes,
click the Edit button.
3
Click the Submit button
to make the transfer.
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STEP 7
VIEW COMPLETED PAYMENT
1
View verification of the successful
transfer.
2
(Optional)
Use the options to change the view
of completed transactions.
3
View a history of wire transfers.
(Optional)
Print the verification for your records.
Making a Group Wire Transfer to a U.S. or International Bank
Follow the steps below to make two or more wire transfer payments to U.S. or non-U.S. banks. This is referred
to as a Group Wire.
STEP 1
ACCESS THE WIRE TRANSFER FEATURE AND SELECT
THE TRANSFER TYPE
1
Log in to Business Online Banking
at www.mercantilcb.com.
2
Click on the Payments tab.
3
Select Wires.
4
Select Create Group Wire.
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STEP 2
STEP 3
CREATE THE GROUP
1
Create a name for the group
and enter it into the Group
Payment Identification field.
2
Account – Use the drop down box
to select the account you want to
transfer the funds from.
3
Effective Date – Enter the date
when you would first like to use
the Group.
4
Select Add Domestic Wire or
Add international Wire to add
recipients to the group.
SET UP PAYMENTS TO U.S. BANKS (IF APPLICABLE)
To add U.S. recipients to the Group Wire, follow
steps 2 through 4 on the instructions for Making
a Single Wire Transfer to a U.S. Bank.
STEP 4
VERIFY U.S. RECIPIENTS OF GROUP WIRE
Once you have completed the steps to add the
recipient of a USD Wire, verify the recipients.
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STEP 5
SET UP PAYMENTS TO NON-U.S. BANKS (IF APPLICABLE)
To add non-U.S. recipients to the Group Wire,
follow steps 2 through 4 on the instructions
for Making a Single Wire Transfer to an
International Bank.
STEP 6
VERIFY U.S. RECIPIENTS OF GROUP WIRE
Once you have completed the steps to create
an International Wire, verify the recipients.
Select the Preview button.
STEP 7
APPROVE THE PAYMENT
Verify the information.
If accurate, click
the Submit button.
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STEP 8
VIEW THE COMPLETED PAYMENT
1
View verification of the successful
transfer.
2
(Optional)
Use the options to change the view
of completed transactions.
3
View a history of wire transfers.
(Optional)
Print the verification for your records.
DAILY WIRE TRANSFER DEADLINES
Any request submitted after 4:00 p.m. EST, will require a value date of the next business day.
GLOSSARY
ABA Routing Number: ABA stands for American Banking Association. This number is used in transmitting
wire transfers within the United States and its territories. This number may be obtained from the recipient
financial institution.
SWIFT Code: The Swift Code is an International code used in transmitting International wires. This code is
necessary for al international wire transfers. This code may be obtained from the recipient financial institution.
Corresponding/Intermediary Bank: A bank that funds go through to get to the intended recipient.
Internal Senders Reference: Details about the wire transfer that is kept in the originators personal records.
Originator to Beneficiary Information: Additional details related to the transaction, that the originator of
the wire transfer would like for the recipient to receive.
Recipients ID: Designated identification provided by the originator of the wire transfer for his/her records.
Account Name: Account “nickname” designated by the originator of the wire transfer for his/her records.
Mercantil Commercebank’s ABA Routing Number:
Mercantil Commercebank’s SWIFT Code:
067010509
MNBMUS33
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Contact Us
Online Support Call Center
Toll free:
1-866-806-8125
Telephone calls from any other location:
(305) 629-1260
Toll free from Venezuela:
0-800-100-5469
December 2014
Hours:
7 a.m. - 12 Midnight E.S.T.
Mercantil Commercebank, empowering your world
www.mercantilcb.com