brochure - Finca Supported Holidays

Finca Supported Holidays
9647
ABTA No.Y2634
Welcome to
Finca
Supported
Holidays - 2016
We at Finca are proud to provide fully assisted
holidays all year round for individuals who have
learning disabilities, disabled / non-disabled
people, groups, organisations, and lone travellers.
No matter what your age we guarantee you will
have a wonderful time. Our main focus is to cater
for all, and we endeavour to make sure you have
a wonderful holiday to remember!
So give us a call.
At Finca we understand how important choice and
control is for any person and we are here to
support and empower you to have a holiday of a
lifetime with us at our carefully selected resorts.
If you can’t see anything that meets your
requirements please give us a call, we are fully
bonded ATOL holders and members of ABTA/IPP.
As specialist travel agents we are able to create a
tailor made package to suit your needs. Our staff
have up to date DBS’s, have backgrounds in the
caring sector, receive full and updated training and
hold NVQ level 2/3 in social care.
So come to Finca and join in on the fun!!!
What is a Finca Supported Holiday?
At Finca Supported Holidays our aim is to cater for
all, no matter what your age, we fully intend to give
you the opportunity to enjoy the same quality of
holiday available to others. We achieve this by
providing professional hands on Assistance.
Who provides this Assistance?
You don’t have to bring your support worker/enabler,
as you will be accompanied by qualified Holiday
Assistants.
All our staff have received DBS clearance and will
provide you with all the assistance you require.
How much does a Finca Supported Holiday
cost?
Finca Supported Holidays are specifically tailored to
meet the needs of each individual. We take into
account all factors, health, safety, risks, and the
form of support that is required. The cost of your
holiday is decided when all factors have been taken
into account and the venues sourced.
At a glance...
What is included in a Finca Supported Holiday?
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Staff at designated departure airports
Accompanied flights to and from UK.
Flights to and from UK (additional costs
for extra baggage / extra leg room etc
must be met by the guest.)
Daily Laundry tasks (where venues have
these facilities.)
Room Cleaning
Local Daily Activities, (other trips and
tours will be sourced and costs provided
to the guest in the resort)
Bed, Breakfast & Evening Meal (unless
stated on the individual destinations)
What is not included?
• Travel and Medical insurance.
• (copy of insurance details must be
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provided to Finca Supported Holidays Ltd
before you leave the UK)
Meals, snacks and drinks etc. purchased
away from the venue.
Souvenirs, postcards and personal
spending money.
Toiletries
Transport to UK departure airports.
Transfers at destination unless specified
Travel to and from the UK airport /
Meeting points
Our Exciting 2016
Destinations:
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Alicante
Orlando
Thailand
Fuerteventura
Jamaica
Casablanca
Japan (Tokyo)
Mini Cruise
Mediterranean
Portugal
Majorca
Zakopane
Mexico
Euro Disney
Salou
Iceland – Reykjavik
Mauritius
Tenerife
Budapest
Alicante, Spain
Available all year round
The castle of Santa Barbara, with its magnificent views, overlooks
this historical city. There are many museums, beaches and a
beautiful waterfront promenade -Esplanade de Espana.
This provincial capital is worth a visit for sightseeing, shopping, and
also benefits from a dynamic nightlife. Santa Pola: Famous as a
fishing port since Roman times it has beautiful sandy beaches. Take
a drive across the salt flats with the huge white mountains of salt
and look out for the large population of flamingos that inhabit this
area.
Your Holiday includes:
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Flights
Our own beautiful 5 Bedroom Villa
All on one level
3 Bathrooms, (2 en-suite)
Large Outdoor Swimming Pool
Wet Room
Tennis Courts
Sun Terrace
Landscape Gardens
Bed & Breakfast ONLY
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24 Hour Assistance
Accompanied Flights to and from Alicante
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(Lunches & Evening Meals are not included in the price)
Meeting Point is at: Manchester Airport
(For other airport choices please refer to our Terms &
Conditions)
Prices for 2016
29th May – 5th June 2016 - £1595.00
18th – 25th July 2016 - £1850.00
8th – 15th August 2016 - £1850.00
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3 – 10th September 2016 - £1650.00
1st – 8th October 2016 - £1595.00
17th – 24th October - £1595.00
November – March (excluding Christmas) - £1595.00
(Based on 2 sharing a room)
1-1 Assistance is available and charged at a daily
rate
(1-1 Assistance includes Wheelchair Users)
Orlando – Florida
Windsor Palms (or the equivalent) is a gated community and is
one of the closest communities to Disney. It is located behind
Splendid China on Highway 192. The resort is an oasis of calm
and tranquility and is the perfect setting to explore Orlando.
Although set in a conservation area it is only 1 mile from
shopping, eating and services of the beautiful Formosa Gardens
and Splendid China. A genuine short drive from Disney’s Epcot
Centre, MGM studios, Pleasure Island, Blizzard Beach, Busch
Gardens, Sea World. There are many more attractions to see
throughout your stay.
Your Holiday includes:
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Flights
Villa / Hotel
Bed & Breakfast
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14 Nights
Outdoor Swimming Pool
Gardens
Close to all the major attractions
24 Hour Assistance x 15
Accompanied Flights to and from Orlando
Transfers in Orlando are included
Photograph Album
Passes to Disney & Theme Parks
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Meeting point is at: Manchester Airport
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(Lunches & Evening meals are not included in the
Price)
(Any other trips can be added and costs met by guests)
(For other airport choices please refer to our Terms
& Conditions)
Prices & Dates for 2016 / 2017
17th – 31st January 2016
£3,995.00 – per person
(Based on 2 sharing a room)
Accommodation: Bed & Breakfast
Park Tickets are included in the price
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Thailand
Phuket Island is Thailand's largest and widest. It's in
Southern Thailand, on the west-facing Andaman Sea
coastline, suspended from the southern tip of Phang
Nga Province by a pair of short but substantial road
bridges.
Besides Phuket Town, the interior of Phuket is pretty
much unvisited by foreign visitors. This fertile hilly
expanse consists of mangrove forests, fishing villages,
rubber and pineapple plantations.
Phuket is hot and humid throughout the year. The hot
season is generally considered to be from March to
early May.
Your holiday includes:
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Hotel – All Inclusive
Flights
14 Nights
Accompanied Flights to and from Thailand
24 Hour Assistance x 15
Transfer in Thailand Included
Photograph Album
Local Day trips
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Meeting Point is at: Manchester Airport
(Any other trips can be added and costs met by guests)
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates for 2016:
6th – 20th February 2016
Prices: £4995.00 per person
(Based on 2 sharing a room)
Accommodation: All Inclusive (On site ONLY)
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Fuerteventura
The island of Fuerteventura is without doubt one of the most
beautiful of the Canary Islands, with a relatively flat terrain.
Fuerteventura is actual the second-biggest of the Canaries
with a relatively diverse landscape, although Fuerteventura
is also the least densely populated, retaining much of its true
character.
Your Holiday includes:
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• Hotel - All Inclusive (On site only)
Flights
7 Nights
24 Hour Assistance x 8
Accompanied Flights to and from Fuerteventura
Transfers in Fuerteventura are included
Beautiful Beaches
Lively Town
Photograph Album
Meeting point is at: Manchester Airport
(For other airport choices please refer
to our Terms & Conditions) Prices & Dates for 2016
18th – 25th February 2016
Prices: £1795.00 per person
(Based on 2 sharing a room)
Accommodation: All Inclusive (On site only)
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Jamaica – Montego Bay
Montego Bay is Jamaica's second largest city and a package
tourism hotspot. Golden beaches, palm-covered hills, and
historic plantations complement this thriving port city. Montego
Bay is the capital of St. James Parish, one of the 14 parishes in
Jamaica.
It is a tourist destination known for its duty free shopping,
cruise line terminal, and the sheltered Doctor's Cave beach with
clear turquoise waters, which is one of the most famous
beaches on the island.
Your Holiday includes:
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Hotel - All Inclusive (On site only)
Flights
10 Nights
24 Hour Assistance x 11
Accompanied Flights to and from Jamaica
Transfers in Jamaica are included
Beautiful Beaches
Lively Town
Photograph Album
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Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms
& Conditions) Prices & Dates for 2016
7th – 18th March 2016
Prices: £4150.00 per person
(Based on 2 sharing a room)
Accommodation: All Inclusive (On site only)
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Agadir – Morocco
Agadir, a city along Morocco’s southern Atlantic coast, in the foothills of the Anti-Atlas Mountains, is the capital of
Agadir-Ida Ou Tanane province. It’s a resort known for wide crescent beaches and seaside promenade lined in cafes,
restaurants and bars.
Your Holiday includes:
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4/5 * Hotel Accommodation
All Inclusive (On site only)
Flights
7 Nights
24 Hour Assistance x 8
Accompanied Flights to and from Agadir
Beautiful Beaches
Lively Town
Photograph Album
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates for 2016:
22nd – 29th March 2016
Prices: £1745.00 per person
(Based on 2 sharing a room)
Accommodation: Hotel, All Inclusive
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Japan – Tokyo
Tokyo is Japan's capital and the world's most populous metropolis. It is also one of Japan's 47 prefectures, consisting
of 23 central city wards and multiple cities, towns and villages west of the city Centre.
Tokyo offers a seemingly unlimited choice of shopping, entertainment, culture and dining to its visitors. The city's
history can be appreciated in districts such as Asakusa, and in many
excellent museums, historic temples and gardens.
Tokyo, mixes the ultramodern and the traditional, from neon-lit
skyscrapers and anime shops to cherry trees and temples. The opulent
Meiji Shinto Shrine is known for its towering gate and surrounding
forests. The Imperial Palace sits amid sprawling public gardens. The
city is famed for its vibrant food scene, and its Shibuya
Your holiday includes:
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24 Hour Assistance x 11
Flights
Accommodation Hotel: – Room ONLY
10 Nights
Accompanied Flights to and from Japan
Photograph Album
Transfer in Japan included
Panoramic Tokyo Day Tour
Other day trips can be added
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms & Conditions) Prices & Dates for 2016:
9th – 19th April 2016
Prices: £3995.00 per person
(Based on 2 sharing a room)
Accommodation: Hotel Room ONLY
1-1Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Mini Cruise - (Mediterranean)
The Mediterranean Sea is a sea connected to the Atlantic Ocean surrounded by the Mediterranean region and almost
completely enclosed by land: on the north by Southern Europe and Anatolia, on the south by North Africa, and on the
east by the Levant.
Come and discover the amazing destinations on board the cruise,
we will be visiting Venice, Venice, capital of northern Italy’s Veneto
region, is built on more than 100 small islands in a marshy lagoon
in the Adriatic Sea. Its stone palaces seemingly rise out of the
water. There are no cars or roadways, just canals and boats. The
Grand Canal snakes through the city, which is filled with
innumerable narrow, mazelike alleys and small squares.
Also Visiting Kotor, which is a coastal town in Montenegro. It is
located in a secluded part of the Gulf of Kotor.
Corfu which is, an island off Greece’s northwest coast in the Ionian
Sea, is defined by rugged mountains and a resort-studded
shoreline, Beaches range from the fine sand and shallow waters of
Ayios Georgios to the water sports and party atmosphere at Cavos.
We will also be visiting Rome, Monte Carlo and Genoa.
Your holiday includes:
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24 Hour Assistance x 8
Flights
7 nights’ Cruise
All Inclusive (On Site)
Accompanied flights
Photograph Album
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Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms &
Conditions)
Prices & Dates for 2016:
13th – 20th April 2016
Cost: £1895.00 per person
(Based on 2 sharing a room)
Accommodation: All Inclusive (On Site)
1-1Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Portugal - Algarve
The Algarve is one of the most unique places in the world -- a coastal strip just over 150 Km (95 miles). It combines its
natural environment and cultural heritage with the traditions of coastal town’s picturesque fisherman villages. The
region it's among the best tourism destinations in the whole European continent.
The Algarve it's mostly considered a beach destination, ideal for nautical sports, with some of the best beaches for
sailing, surfing and windsurfing. But it has many other hidden gems like its rural traditions and villages, popular for
country walking and hiking.
Your holiday includes:
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24 Hour Assistance x 8
Flights
7 Nights
Hotel – All Inclusive (On site only)
Accompanied flights to and from Portugal
Transfers in Portugal are included
Visits to local attractions
Photograph Album
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms
& Conditions) Price & Dates 2016:
4th – 11th May 2016
£1725.00 – Per Person
(Based on 2 sharing a room)
Accommodation: Hotel - All Inclusive
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Majorca
Majorca is one of the Balearic Islands in the Mediterranean, known for its beach resorts and sheltered coves,
Limestone Mountains and Roman and Moorish remains. Capital Palma has 13th-century Santa María cathedral and
hosts the annual Copa Del Rey regatta. Stone-built villages include Pollença, with its art galleries and summer
classical music festival, and hillside Fornalutx, surrounded by citrus plantations on mountain terraces.
Your Holiday Includes:
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Hotel accommodation
Flights
7 Nights
Bed, Breakfast & Evening Meal
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24 Hour Assistance x 8
Accompanied Flights to and from Majorca
Transfers in Majorca are included
Photo Album
Local Day Trips
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Meeting point is at: Manchester Airport
(Lunches are not included in the prices)
(For other airport choices please refer to our Terms &
Conditions)
Prices & Dates for 2016:
17th – 24th May 2016
£1795.00 per person
(Based on 2 sharing a room)
Accommodation: Bed, Breakfast & Evening Meal
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Zakopane (Poland)
Zakopane is a town in the extreme south of Poland. It lies in the southern part of the Podhale region at the foot of the
Tatra Mountains.
Zakopane is the most popular mountain resort in Poland continues to attract a growing number of followers of the
“winter madness”, while summer visitors who come to explore the magnificent Tatra Mountains, to drink in the
beautiful scenery and the relaxed holiday atmosphere. Zakopane is, in fact, a small town noted for its charming
highland architecture, colorful folk culture, remarkable sights and its vibrant Krupowki Street, bursting with life both
during the day and the night.
Your holiday includes:
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Hotel Accommodation
Flights
4 Nights
Bed & Breakfast ONLY
(Lunches & Evening meals are not included in the price)
24 Hour Assistance x 5
Accompanied Flights to and from Zakopane
Transfers in Zakopane are included
Photograph Album
Trips to nearby attractions
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates 2016:
6th – 10th June 2016
£1450.00 – per person
(Based on 2 sharing a room)
Accommodation: Bed & Breakfast ONLY
1-1 Assistance is available and charged at
a daily rate
(1-1 Assistance includes Wheelchair Users)
Mexico
Mexico or The United Mexican States is a country located in North America. It shares its borders with United States to
the north, Pacific Ocean to the south and the west, Guatemala, Belize, and the Caribbean Sea to the southeast, and
Gulf of Mexico to the east.
Mexico's nearly 28,000 miles of warm, subtropical coastline feature gently waving palm trees, white sand beaches,
rocky cliffs and tranquil blue-green waters, making it a small wonder that the country is such a popular destination.
Mexico's coast is divided into four main sections, each of which offers a different experience for guests.
Your Holiday Includes:
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Hotel: All Inclusive (On site only)
Flights
10 Nights
24 Hour Assistance x 11
Accompanied flights to and from Mexico
Transfers in Mexico
Local Day Trips
Beautiful Beaches
Photo Album
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates 2016:
13th – 23rd June 2016
£4095.00 per person
(Based on 2 sharing a room)
Accommodation: Hotel: All Inclusive (On site only)
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Alicante Villa
With Benidorm Day trip and Terra Mítica included
Alicante is a port city on Spain’s southeastern Costa Blanca, and the capital of the Alicante province. Its old town,
Barrio de la Santa Cruz, has narrow streets, colored houses and a lively nightlife scene. From here, an elevator or a
steep climb leads to medieval Castillo de Santa Bárbara, set on a hilltop with sweeping views of the Mediterranean
coast.
Benidorm is a seaside resort on the eastern coast of Spain, part of the Valencia region’s famed Costa Blanca. A tiny
fishing village till the 1960s, it’s now a popular Mediterranean holiday destination known for its boisterous nightlife. Its
2 wide beaches, Playa Levante and Playa Poniente, are backed by palm--lined promenades, bars, and rows of
skyscrapers.
Terra Mítica is a theme park located in Benidorm, Comunitat Valenciana, Spain. The park is divided into 5 themed
zones: Egypt, Greece, Rome, Iberia, and the Islands.
Your holiday includes:
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Flights
Accommodation: Bed & Breakfast at the Villa
Benidorm Day trip Included
Terra Mitica (Theme Park) Day trip Included
Other local day trips
Transfers in Alicante Included
24 Hour Assistance
Photograph Album
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Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates for 2016:
5th – 12th July 2016
Prices: £1750.00 per person
(Based on 2 sharing a room)
Accommodation: Bed & Breakfast at the Villa
Euro Disney
Fantastic opportunity to visit Euro-Disney in Paris. We will leave from St Pancreas train station aboard the Euro star
which will arrive straight into the City of Mame La Vallee where our resort hotel is situated.
The hotel gives you an American South West experience. The theme throughout the hotel is based on New Mexico.
Your holiday includes:
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Accommodation: Hotel: Bed, Breakfast &
Evening Meal
(Lunches are not included in the prices)
4 Nights
24 Hour Assistance x 5
Accompanied Travel to and from Euro
Disney
All Park Attractions
Photograph Album
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Meeting point is at: St Pancras Station
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Prices & Dates for 2016:
12th – 16th September 2016
Accommodation: Bed, Breakfast & Evening Meal
£1495.00 (per person)
(Based on 2 sharing a room)
Designated Meeting Point: St Pancras Station
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Salou
Salou is the main tourist resort of the Costa Dorada, and as such
is much busier and less 'Spanish' than some of its neighbouring
resorts. If you're looking for an entertaining holiday with plenty to
do, and long sandy beaches to bathe and enjoy activities on
though, Salou could be the perfect choice. There are nearby
theme parks to visit, plenty of restaurants to cater for all tastes
and lifeguards to help keep the fun safe on the beaches. And as
Salou is only twenty minutes from Reus airport, the trip to the
resort is easy and quick.
Salou is the main holiday resort on Spain's sunny Costa Dorada.
Sandwiched between the quaint, fishing harbour of Cambrils and
the peaceful resort of La Pineda, Salou is a bright, vibrant town.
Its main appeal lies in its easy going atmosphere. Add fantastic
beaches, the theme park Port Aventura and the close proximity of
places such as Barcelona to the mix, and you've got the perfect
recipe for a fun packed yet relaxing holiday.
Your holiday includes:
• Accommodation: Hotel: Bed, Breakfast & Evening Meal
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Flights
7 Nights
24 Hour Assistance x 8
Day Trips
Photograph Album
Accompanied Flights to and from Salou
Coach Transfer included
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(Lunches are not included in the prices)
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms &
Conditions)
Prices & Dates for 2016:
18th – 25th September 2016
£1795.00 – per person
(Based on 2 sharing a room)
Accommodation: Bed, Breakfast & Evening Meal
1-1Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Iceland - Reykjavik
Iceland, a Nordic island nation, is defined by its dramatic volcanic landscape of geysers, hot springs, waterfalls,
glaciers and black-sand beaches. The capital, Reykjavik, home to the majority of the population, runs on geothermal
power and offers a renowned nightlife scene as well as
Viking history museums.
It is also known for the Northern Lights:
The Northern Lights, also called Aurora Borealis, and
Norðurljós in Icelandic, are one of the most spectacular
shows on this earth and can frequently be seen in Iceland
from September through March on clear and crisp nights.
The Northern Lights occur high above the surface of the
earth where the atmosphere has become extremely thin,
at an altitude of 100-250 km. They are created by
electrically charged particles that make the thin air shine,
not unlike a fluorescent light. Auroras can be seen in
auroral belts that form 20-25 degrees around the
geomagnetic poles, both the north and the south.
Your holiday includes:
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Accommodation: Hotel: Bed & Breakfast ONLY
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Flights
5 Nights
24 Hour Assistance x 6
Local Day Trips
Photograph Album
Accompanied Flights to and from Iceland
Transfer in Iceland included
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Meeting point is at: Manchester Airport
(Lunches & Evening meals are not included in the price)
(For other airport choices please refer to our
Terms & Conditions) Prices & Dates for 2016:
10th – 15th October 2016
£1495.00 – per person
(Based on 2 sharing a room)
Accommodation – Bed & Breakfast ONLY
1-1 Assistance is available and
charged at a daily rate
(1-1 Assistance includes Wheelchair Users)
Mauritius – Calodyne
Mauritius, a volcanic island nation in the Indian Ocean, is known for its beaches, lagoons and reefs. The mountainous
interior encompasses Black River Gorges National Park, with rainforests, waterfalls, hiking trails and native fauna like
the flying fox. The capital, Port Louis, blends foreign influences and offers sites such as the Champs de Mars horse
track, colonial Eureka plantation and 18th-century botanical garden.
Calodyne is a town located in the Rivière du Rempart District, northern Mauritius. It lies on the coast of the Indian
Ocean.
Your holiday includes:
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Accommodation: Hotel: All Inclusive
(On site only)
Flights
14 Nights
24 Hour Assistance x 15
Accompanied Flights to and from
Mauritius
Transfers in Mauritius are included
Photograph Album
Local Day Trips
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Meeting point is at: Manchester Airport
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(For other airport choices please refer to our Terms & Conditions)
Prices & Dates for 2016:
7th – 21st November 2016
£4995.00 – Per person
(Based on 2 sharing a room)
All Inclusive – On Site only
1-1 Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Tenerife
The largest of the seven Canary Islands, Tenerife sits in the
Atlantic Ocean just off the coast of North Africa and enjoys eternal
sunshine.
It is a Volcanic Island which has a mixture of rugged terrains,
dramatic landscapes and sub-tropical climate with the
temperatures averaging 20 - 22 ºC in the winter months.
There is plenty to see and do on the Island. Tenerife has
something to offer everyone. Your holiday includes:
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Accommodation: Hotel / Villa
Bed, Breakfast & Evening Meal
(Lunches are not included in the prices)
Flights
7 Nights
24 Hour Assistance x 8
Accompanied Flights to and from Tenerife
Local Day Trips
Photograph Album
Meeting point is at: Manchester Airport
(For other airport choices please refer to our Terms &
Conditions) Prices & Dates for 2016:
14th – 21st November 2016
£1865.00 – per person
(Based on 2 sharing a room)
Accommodation: Hotel, Bed, Breakfast & Evening Meal
1-1Assistance is available and charged at a daily
rate
(1-1 Assistance includes Wheelchair Users)
Budapest
Budapest, Hungary’s capital is bisected by the River
Danube, and the 19th-century Chain Bridge connects its
hilly Buda district with flat Pest. A funicular runs up Castle
Hill to Buda’s Old Town, where the Budapest History
Museum traces life from Roman times onwards. Trinity
Square is home to 13th-century Matthias Church and the
turrets of the Fishermen’s Bastion, which offer sweeping
views.
Your holiday includes:
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Accommodation: Hotel: Bed & Breakfast ONLY
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Flights
4 Nights
24 Hour Assistance x 5
Accompanied Flights to and from Budapest
Local Day Trips
Photograph Album
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(Lunches & Evening Meals are not included in the price)
Meeting point is at: Manchester Airport
(For other airport choices please refer to our
Terms & Conditions)
Prices & Dates for 2016:
5th – 9th December 2016
£1450.00 – per person
(Based on 2 sharing a room)
Accommodation: Hotel, Bed & Breakfast ONLY
1-1Assistance is available and charged at a
daily rate
(1-1 Assistance includes Wheelchair Users)
Christmas & New Year
in Alicante
Alicante is a port city on Spain’s south eastern Costa Blanca, and the capital of the Alicante province. Its old town,
Barrio de la Santa Cruz, has narrow streets, coloured houses and a lively nightlife scene. From here, an elevator or a
steep climb leads to medieval Castillo de Santa Bárbara, set on a hilltop with sweeping views of the Mediterranean
coast.
Your holiday includes:
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Accommodation: Villa: Bed, Breakfast & Evening
Meal
•
•
•
•
•
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Flights
12 Nights
24 Hour Assistance x 13
Accompanied Flights to and from Alicante
Local Day Trips
Photograph Album
•
Meeting point is at: Manchester Airport
(Lunches are not included in the prices)
(For other airport choices please refer to our Terms & Conditions)
Prices & Dates for 2016 / 2017:
22nd December 2016 – 2nd January 2017
£2640.00 – Per Person
(Based on 2 sharing a room)
Accommodation: Villa
Bed, Breakfast & Evening Meal
Our Key Staff
Our staff are a mixture of age, life experiences, knowledge and skills. All the team are committed to
promoting diversity, choices and values.
Our dedicated team have a simple aim, which is to ensure that you have a wonderful holiday that you will
remember for years to come.
Over the next few pages you will find profiles of the main members of our team.
Sue - Director
Sue has been in a caring profession for over 20 years, her last role as an area manger working
with people who have learning disabilities / mental health issues.
Her Qualifications include:
Social Welfare
M.A Counselling
Diploma in Business Coaching
NVQ 4
Further Training:
POVA
Equality and diversity / PCP/ Communication / Medication/ First Aid
Health & Safety
Medication – MDS systems / administration / Safe storage
Risk Assessments
Moving & Handling
Protection of Vulnerable Adults
Recent Training:
First Aid
Hobbies:
Walking
Cooking
Cycling
Gardening
Entertaining
Nikki – Office Manager
Nikki is our Office Manager and shareholder in the company.
Nikki holds qualifications in customer service, administration and payroll.
She is our first line of communication with all inquiries that come in on a day to day basis. She
has vast experience in her field and will support you to access the relevant information you
will need in which to plan your holiday requirements.
Nikki can be contacted on 01257 422667
Nikki can also put you in touch with Ian from Rhino Airport Express who assists the company
with door to door travel in the North West Area.
Training & Qualifications:
NVQ 2 & 3 Administration
NVQ 2 & 3 Customer Service
NVQ 2 Payroll
Moving & Handling
Medication Administration Level 2
Hobbies:
Swimming
Shopping
Cooking
Cycling
Sharon – Holiday Assistant
Sharon has worked in the caring profession for 21 years, 14 years working specifically with
individuals with profound needs.
Training & Qualifications
First Aid
Moving & Handling
Hoist Training
Medication, Safe Storage and administration
Epilepsy: Buccal Medazalam
Communication
PCP
Safeguarding Adults
Hobbies:
Travel
Walking
Gardening
Cooking
.
Jade - Holiday Assistant
Jade has been in the caring profession for around 9 years, and has a passion to make people
smile. She has experience within the learning disability, mental health, offender rehabilitation, and
the children and families sectors and has worked with providing care to elderly people.
Training & Qualifications
BA Criminology and Sociology
Child protection training
Safeguarding Adult's
Moving and Handling Training
Use of Medication Training
ESSA Training
POVA training
SOVA training
Hobbies:
Zumba and Bokwa,
Eating
Baking
Travelling
Josephine - Holiday Assistant
Josephine has been in the caring profession for about 4 years, she has a good knowledge
regarding all areas of Learning Disabilities, Autism, Mental Health issues and people with
dementia or acquired brain injuries.
She is a caring person and has excellent communication and active listening skills
Training & Qualifications
Single Diploma in Marketing (ICM)
NVQ Level 2
Managing violence and aggression (MVA)
Moving and Handling
Dementia
Medication Training
Hobbies
Cooking
Shopping
Reading
Cinema
Internet Browsing
Natalie – Holiday Assistant
Natalie has worked in the private sector working with individuals in their own homes.
She is a very outgoing and caring person who relates to others in a relaxed and comfortable
manner. Natalie has good communication and active listening skills.
Training & Qualifications
NVQ Level 1 / 2
Infection Control
Food Safety
Diet & Nutrition
Medication Administration Training
Moving & Handling
Hobbies
Meeting people
Reading
Music
Walking
The Holiday Company is purely a travel and holiday assistance service that will work with you to create the right
package holiday for your requirements. We will source experienced professionals to assist you to get the best out of
your holiday and work hard to help you create some happy memories of your travels. We are not a substitute for
social care and are not governed by the Care Standards or monitored by the Care Quality Commissioner.
We are only as good as the information you provide us with concerning your personal requirements. It is therefore
essential that you and your care provider and/or advocate provide detailed information on our forms. Be as clear,
factual and forthright as you can. We will maintain your privacy and confidentiality at all times and only inform the
person that needs to know to enable you to get the service and resources you require.
However, Finca Supported Holidays would like to advise you that if there are any circumstances outside of its control
between the original advertisement and your booking then we reserve the right to change your accommodation, to
best suit your requirements, as and when necessary without notice.
We will endeavour to ensure that the accommodation is suited to your needs, within your price range and of the
same initial quality.
Terms & Conditions – Your Holiday Contract
Your contract is with Finca Supported Holidays Ltd, which is a member of ABTA.
Your Holiday Contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the
terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice. This contract is made on
the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may
however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so.
[If you had not seen these terms and conditions when you made your booking and you are not happy to proceed with the
booking now that you have seen them please return all documentation to us or to your travel agent, within 7 days of receiving
these booking conditions. Your booking will be cancelled and your monies will be returned in full, provided you have not
commenced your travel. This clause does not apply if your booking was made within 10 weeks of travel].
Your Financial Protection
We provide full financial protection for our package holidays, by way of our Air Travel Organiser’s License Number 9674.
When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what
is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t
able do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a
suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will
perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that
alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL
holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where
applicable).
If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for
reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the
ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims
which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the
travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another
body, if that other body has paid sums you have claimed under the ATOL scheme.
1).These terms and conditions will come into effect when we accept your booking and deposit payment. By booking with us
you are deemed to have accepted these conditions.
2).Provisional booking reservations may be made by telephone, but in all cases must be confirmed within 14 days by sending
Finca Supported Holidays Ltd a fully completed/signed booking form and a deposit of £250.00 per person per week for
holidays.
3). Full payment of the balance of the holiday is due 70 days prior to the commencement date of the holiday. If a deposit and /
or balance is not paid on time it may result in cancelation of your travel arrangements. Deposits and balances are nonrefundable. (Any late payments will incur a charge of £25.00)
4). It is strongly recommended that you obtain comprehensive travel insurance for all holidays including UIK venues. A copy of
your insurance must be forwarded to us 28 days before departure.
Holiday Price
We reserve the right to alter the prices of any holiday’s shown in our brochure. You will be advised of the current price of the
holiday you wish to book before your contract is confirmed.
Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes
or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel
arrangements may change after you have booked. However there will be no change within 30 days of your departure. We will
absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes
any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £1.00 per
person. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will
have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you
will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a
full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance
premiums paid if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this
reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price
of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will
be paid to you. Please note that travel arrangements are not always purchased in local currency and some apparent changes
have no impact on the price of your travel due to contractual and other protection in place.
5). Most of our holidays, with the exception of Spain, require a minimum number of guests to make this viable, should we fail
to achieve the minimum numbers we will inform guests at least 70 Days prior to the holiday date and either return any monies
paid without further compensation or offer the individual an alternative holiday.
If we cancel your holidays:
Holidays are based on an economic minimum number of passengers which is usually four ( 4) If you do not pay the balance of the
holiday cost on time we reserve the right to cancel your booking. We reserve the right to cancel your holiday in any circumstance,
but if we do so you can either have a refund or accept a replacement holiday of corresponding value from us, subject to availability.
We will not be liable to pay any compensation if we are forced to cancel or in any way change your holiday as a result of unusual or
unforeseen situations outside our control, the consequences of which could not have been avoided even with all due care. These
include unavoidable technical problems with transport, changes imposed by rescheduling or cancellation of flights by an airline or
main charterer, the alteration of the airline or aircraft type, war or threat of war, civil strife, industrial disputes, natural disaster, bad
weather, epidemic or terrorist activity. (Force Majeure)
If You Cancel Your Holiday:
Should you wish to cancel your holiday with us you should notify us directly in writing as soon as possible. The scale of cancellation
charges detailed is according to the number of days prior to departure that written confirmation is received by us.
Prior to Departure date:
Cancellation Charge:
90 days or more
Loss of deposit
89 -60 days
50% of total holiday cost
59-30 days
70% of total holiday cost
29-15 days
90% of total holiday cost
14-0 days
100% of total holiday cost
Liability
We do not accept responsibility for our failure to perform the contract for the package holiday or for the improper performance of the
contract, as such failure is due neither to any fault on our part nor to that of our employees, agents, sub-contractors or suppliers if it
is:
•
Attributable to you the client, or is attributable to a third party unconnected with the provision of the services for and is
unforeseeable or unavoidable.
•
Unusual and unforeseeable circumstances beyond the control of Finca Supported Holidays Ltd, the consequences of
which could not have been avoided even if all due care had been exercised.
•
An event which Finca Supported Holidays Ltd, our employees, agents, suppliers and subcontractors could not, even with
all due care, have foreseen or forestalled.
Our liability shall be limited in accordance with the international conventions which govern such services and conditions of carriage
of the carrier.
6).Invoices will normally be sent to the guests themselves unless otherwise stated on their booking form.
7). Meeting points: You will be met at the designated departure airport in the UK, times and dates will be mailed out to you 21
days before your holiday departure date. It is the guest’s responsibility to ensure that they are at departure points in plenty of
time, as although we would endeavour to wait as long as reasonably possible, we cannot be held responsible if we have to
start the holiday without the guests due to their late arrival. (It is not our responsibility to get guests to and from the designated
meeting points.)
Designated airports may not be your local airports. If you wish to travel from your local airport and if this is an option - a charge
for internal travel for Finca holiday assistants will be added to the cost of your holiday. (This may include train fares, hotel
costs or any other travel costs that may be incurred).
8). Luggage is deemed to be the responsibility of the guest, and we cannot accept any liability for damage how so ever
caused. For this reason, we recommend that guests take out insurance cover.
9). Holidays abroad includes flights to and from UK, with a ratio of 1 holiday assistant to three guests. Accommodation based
on 2 guests sharing a room, if a single room is required then you will be informed of the supplement charge at the time of
booking. Meals and drinks on site are also included unless otherwise stated in the brochure, 24/7 assistance, local day/
evening trips. Other trips and tours not included can be added and payment is paid in the resort. This cost is payable by the
guests.
Excursions
Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package
holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion
or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during
the course of its provision by the operator
Daily laundry and room cleaning service if venues have the facilities. Be advised that hotels charge for this facility and this cost
has to be met by guests themselves. Assistance begins at the designated airport.
10). The holiday package does not include personal spending money, snacks, drinks, meals ( off site), medical expenses,
cancellation insurance, transport to and from the designated airport, tips, postage, phone calls. It is advisable for guests to
have money to spend at airports in case of delays or other unforeseen circumstances.
11). Contact numbers will be given to your relatives/carers so that they can keep in contact with you, the holiday maker, during
the holiday period. Finca staff also enhances communications by uploading photographs and comments each day to our “Daily
Update” page via our website. This is a useful tool which enables carers/ families/interested parties to be reassured that you
are enjoying your break and they can follow your holiday experiences as they happen. In the event that any individual does not
wish to be included on our daily updates page or on our website please identify this clearly on the booking form. Updates will
still happen for other guests but without your image being shown.
12). A confirmation letter together with a checklist, to enable you to make informed decisions (regards clothing, spends,
personal effects, documents…) will be sent out 21 days prior to the holiday, along with all information regarding flights.
However, flight times can sometimes be changed at short notice and are outside our control. In this event we will make every
effort to contact each guest and advise of any changes.
13).The guest is responsible for ensuring that they have a valid passport. Many countries now require the passport to be valid
for a period of 6 months from the date of return.
Currently there are no visa requirements for British Citizens travelling to EU countries. Specific requirements can be confirmed
with the relevant Embassies / Consulates. We do not accept any responsibility if you cannot travel because you have not
complied with any passport, visa or immigration requirements.
At this time UK residents do not require any vaccinations for travel within the EU. We strongly advise you to contact your GP /
Nurse for the latest information on any destination.
Foreign and Commonwealth Office or relevant authorities will be able to offer an up-to-date travel information to help British
Citizens make informed decisions about travelling abroad.
For more information contact: www.fco.gov.uk/knowbeforeyougo
14). Smoking is not allowed in any vehicle or accommodation, although there is usually a designated smoking area.
15). Any damage caused by guests whilst on holiday will be deemed their responsibility and not that of Finca Supported
Holidays Ltd.
16). We recommend that guests deposit the majority of their spending money, passports, EC11 and Insurance documents (or
other valuables). in a designated safe or identified place once at the venue. This is a matter of choice for the guests but it is
their responsibility to ensure safekeeping of personal belongings.
17). Guests who require specific aids and adaptations (including incontinence aids/mattress protectors, stand aids, shower
chairs and any other specialist equipment) are requested to bring these items with them. If Finca is provided with a formal
request for the hire or location of such equipment then the Holiday Company can facilitate this on an individual’s behalf. The
costs of such provision will be your personal responsibility and must be met by you, the holiday maker. This has to be paid at
the time of booking.
18). All medication must be provided in dossett boxes or blister packs (unless liquid). MAR sheets are to be included. (We are
all fully trained in MDS system of assisting guests with their oral medication but we do not have a medical background. Finca
staff cannot assist with any invasive treatments but can advise and support guests to access medical treatment.
19). Any guest who engages in antisocial, disruptive, abusive or violent behaviour may be asked to leave the holiday (any
costs incurred must be met by the guest). Remember – you are held to account in the law(s) of the country you are a guest in
and as such are responsible for your own behavior. Finca’s holiday assistants can provide guidance on local customs and will
include it in your checklist information (especially on long-haul trips).
20). All paperwork used throughout the holiday i.e. risk assessments, health and safety records, financial recording sheets,
daily logs, accident /incident reports are completed to British standards. (Please note we only use our own paperwork systems
not that of the individuals). In line with the principles of reducing environmental waste Finca is moving towards a paperless
system of recording, starting with the “Holiday Summaries” which have been replaced by the “Daily Updates”.
21). Finca Supported Holidays Ltd has full public liability and Medical Malpractice Insurances.
This brochure is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the
airlines mentioned herein or any airline whose services are used in the course of your travel arrangements.
Complaints:
In the unlikely event that you have any reason to complain or experience any problems with your holiday, please
write in first instance to:
Sue Carr – Director at Finca Supported Holidays Ltd 86 Preston Road, Standish, Wigan, WN6 0HY within 28
days of your return.
We are a Member of ABTA, membership number Y2634 We are obliged to maintain a high standard of service to
you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is
approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to
use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can
be found on www.abta.com
If you would like any further information, please visit our web site www.fincasupportedholidays.co.uk or
alternatively contact Sue direct on 01257 422667
Our Contact Details are:
Finca Supported Holidays Ltd:
86 Preston Road
Standish
Wigan
WN6 OHY
Tel. 01257 422667
E mail: [email protected]
Website: www.fincasupportedholidays.co.uk
Company Registered in England & Wales Registration No. 6364426.
In accordance with "The Package Travel, Package Holidays and Package Tours Regulations1992" all passengers
booking with Finca Supported Holidays are fully protected for the initial deposit and subsequently the balance of all
monies paid to us, including repatriation if required (this insurance will not cover repatriation to the country of origin for
the passengers outside of the EU), arising from cancellation or curtailment of your travel arrangements due to the
insolvency of Finca Supported Holidays
There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for
packages booked that DO NOT include flights.
Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. - This insurance is only valid for
passengers who book and pay directly with/to Finca Supported Holidays. For further information please go to
www.ipplondon.co.uk
This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who
are members of the Association of British Insurers & Lloyds Syndicates.
CLAIMS PROCEDURE:
Download Claims Form from www.ipplondon.co.uk
Any occurrence which may give rise to a claim should be advised within 14 days to:
International Passenger Protection Limited:
Claims Office
IPP House
22-26 Station Road
West Wickham
Kent
BR4 0PR
United Kingdom
Telephone: +44(0)20 8776 3752
Fax: +44 (0)20 8776 3751
In order to deal promptly with any claim hereunder it is essential that you retain all bills, receipts and other documents
relating to your travel arrangements.
CLAIM FORMS MUST BE SUBMITTED WITHIN SIX MONTHS OF DATE OF INSOLVENCY WE
CANNOT CONSIDER OR PAY CLAIMS RECEIVED AFTER THIS DATE
Finca Supported Holidays
86 Preston Road, Standish, Lancashire
WN6 0HY United Kingdom
Tel. 0044 (0)1257 422667
96 47
ABTA No.Y2634
www.fincasupportedholidays.co.uk