ICP Training Solutions
Transcription
ICP Training Solutions
2014 TRAINING SOLUTIONS Invest in training to increase productivity and profitability…and close more sales! FOR MORE INFORMATION OR TO SCHEDULE A TRAINING SESSION 2014 TRAINING SOLUTIONS Dealer/Distributor Sales and Business Solutions: Technical Solutions: 931-270-4301 [email protected] 315-432-3500 [email protected] DEALER BUSINESS SOLUTIONS DEALER TECHNICAL SOLUTIONS We want to do everything we can to provide you with current, breakthrough, practical information that you can apply in your business. We’re providing tools you can use to help firmly position your business for success today… and well into the future. (All Dealer Business Solutions are 1 day courses.) Whether you’re bringing new people up to speed—or helping seasoned pros to fine-tune their skills—ICP has a Technical Training workshop for you. Simply choose which workshop you’d like to schedule, let us know when and where, and a highly skilled, dynamic instructor will be there with all the materials! (Two 3.5 hour courses can be scheduled the same day.) DEALER RESIDENTIAL SALES HVAC BASICS HVAC SKILLS Financial Management I Selling Comfort Today Wayne Atkins Jim Hinshaw Interactive courses give attendees a thorough understanding of processes, components, systems, and testing instruments. Attendees hone their HVAC troubleshooting and service skills resulting in increased productivity and customer satisfaction. Financial Management II Sales Tools and Processes Basics 101.................................................................... 3.5 hours Vicki or John LaPlant Air Conditioning Fundamentals* Skills 101...................................................................... 3.5 hours Wayne Atkins Vicki or John LaPlant DEALER MARKETING Basics 102.................................................................... 3.5 hours Skills 102......................................................................... 7 hours Service Department Profits Lead Generation and Marketing for Profits Basics 103.................................................................... 3.5 hours Skills 103......................................................................... 7 hours Basics 104.................................................................... 3.5 hours Skills 104......................................................................... 7 hours Basics 105.................................................................... 3.5 hours Skills 105......................................................................... 7 hours DEALER BUSINESS MANAGEMENT Pricing for Profit Wayne Atkins DEALER TECHNICIAN SALES Vicki or John LaPlant Service Technician Marketing Air Properties & Measurement* Jim Hinshaw DISTRIBUTOR SOLUTIONS Distributor Territory Managers appreciate help in maximizing their territory sales and mix. We provide powerful interactive training that can result in measurable growth in not only distributor dealer bases, but dealer customer bases as well. (All Distributor Solutions are 1 day courses with the exception of Territory Manager Training.) 3 days - Distributor Territory Manager Sales Training PLUS Tour of Plant and R&D Facilities †This course will be held in Indianapolis. Dates will be announced via a “Special Annoucement.” It cannot be scheduled at the Distributor location and has various instructors. DISTRIBUTOR INSIDE SALES Gas Heating for Technicians* Air Conditioning Installation & Service Heat Pump Installation & Service Wayne Atkins Selling with Value Territory Manager Training† Electrical Circuits for Technicians* R-410A Refrigerant Handling* DISTRIBUTOR TERRITORY MANAGER SALES Contractor Tools for Territory Managers Vicki or John LaPlant Territory Managers Transformed Jim Hinshaw Inside Sales Transformed Technician Safety* Gas Furnace Installation & Service Electrical Troubleshooting CERTIFICATION – EPA, NATE ® PRODUCT SPECIFIC TRAINING Attendees will be well prepared for certification testing. Attendees learn details on specific products, including their installation, proper operation, and service. Certification 101.............................. 3.5 hours or 7 hours w/ test EPA 602 Refrigerant Handling Course Product 101.................................................................. 3.5 hours ICP Gas Furnace Installation & Service* Certification 102.............................. 3.5 hours or 7 hours w/ test NATE Core Test Review Product 102.................................................................. 3.5 hours ICP Air Conditioning Installation & Service* Certification 103.............................. 3.5 hours or 7 hours w/ test NATE Air Conditioning Test Review Jim Hinshaw NON-CLASSROOM SOLUTIONS At ICP, we continually think outside the box. So we’re making available to you training that’s outside the classroom. Whether you have a group of 1 or 100, you can put these Non-Classroom Solutions to work for you. Product 103.................................................................. 3.5 hours ICP Heat Pump Installation & Service* Certification 104.............................. 3.5 hours or 7 hours w/ test NATE Gas Heating Test Review Product 104..................................................................... 7 hours ICP Commercial Unit Installation & Service Certification 105.............................. 3.5 hours or 7 hours w/ test NATE Heat Pump Test Review HVAC Profit Shots Webinars Visit www.icpexcellence.com for current schedule. Technical Self-Learning Books Library Small Business University Downloadable Audio CDs Visit www.icpexcellence.com for flyer and download instructions. *These courses have Technical Service Advisor training kits available which include a PowerPoint presentation, student workbooks and other necessary course materials. Order from your branded literature order form For complete course descriptions and pricing information visit www.icpexcellence.com and click on Training. For complete course descriptions and pricing information visit www.icpexcellence.com and click on Training. 2014 TRAINING SOLUTIONS FOR MORE INFORMATION OR TO SCHEDULE A TRAINING SESSION Dealer/Distributor Sales and Business Solutions: Technical Solutions: 931-270-4301 [email protected] 315-432-3500 [email protected] NEED MORE INFORMATION TO MAKE A DECISION? Download our Training Solutions Workshop Guide and get full course descriptions, instructor biographies, information on scheduling and filling your workshop, and material acquisition. Visit www.icpexcellence.com, and click on the Training tab. © International Comfort Products 2014 401-06-3133-00