docChange Your Attitude and use Smart Work Ethics
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Change Your Attitude and use Smart Work Ethics
List a number of attitudes available to us each day 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. IDENTIFY YOUR ATTITUDE ü What causes attitude? ü How can attitude change? ü Who is in charge of your attitude? ü How does it affect your work? There is always a choice about the way you do your work, even if there is not a choice about the work itself. HOW DO YOU CHANGE YOUR ATTITUDE? The person with the negative attitude thinks I CAN’T The person with the positive attitude thinks I CAN The person with the negative attitude dwells on problems The person with the positive attitude concentrates on solutions The person with the negative attitude finds faults with others The person with the positive attitude looks for the good in others The person with the negative attitude focuses on what’s missing The person with the positive attitude counts his or her blessings The person with the negative attitude sees limitations The person with the positive attitude sees possibilities Your attitude is your window to the world Our windows get splattered by criticism from parents and teachers Our windows get smudged by ridicule from peers Our windows get smeared by rejection Our windows get soiled by disappointments Our windows get clouded by doubt TOOLS TO CLEAN YOUR WINDOW • Change your thinking • Picture your way to success • Turn your problems into opportunities • Watch your words • Stop Complaining! • Associate with POSITIVE people • Awareness • Decide to change • Create positive morale • Celebrate your successes CHANGE YOUR THINKING Picture Your Way to Success If life gives you lemons make lemonade Watch your Words I’m not good at that I am getting better at that I can’t I can I never do the right thing I can do the right thing No one likes me People like me I’ll never get a good job I have a great job I feel terrible They don’t like me I feel terrific They like being around me How Are You? Lousy Terrible I’m tired It’s not my day Thank God it’s Friday A day older and a dollar broker Don’t ask How Are You? I’m okay Not too bad Could be worse Same old, same old Hanging in there Fine How Are You? Terrific Fantastic Great Excellent Super I’m on top of the world It gets better and better Stop Complaining! Change your viewpoint Be a source of positive news Don’t let it rain on your parade Associate with POSITIVE People Awareness Check tone of voice Mirror to see face (are you smiling?) Feedback from co-worker or customer Become aware of tense muscles DECIDE TO CHANGE What difference would it make? CREATING POSITIVE MORALE Proper/positive feedback Keeping co-workers informed of events, plans, progress, etc. Showing appreciation every day Smiling That attitude thing CELEBRATE YOUR SUCCESSES Talk about the good things going on in your department. Talk about success with a difficult situation. Don’t dwell on the difficulty. (Remember that attitude thing!) ETHICS Ethics is the basic, moral ground rules by which we live our lives. Good ethics is learning what is right and Wrong and then doing the right thing. Work ethics is understanding what is right or wrong in the workplace and then doing what is right. A. COMMITMENT B. HONESTY AND INTEGRITY C. ATTENDANCE D. PUNCTUALITY E. DEPENDABILITY F. RESPONSIBILITY COMMITMENT Strong job commitment makes work far more satisfying. It’s therapeutic, too, an excellent antidote for stress. It also empowers you, bringing out your very best potential, and making you a more valuable employee. HONESTY AND INTEGRITY “When you have integrity, you have nothing to Fear because you have nothing to hide.” Zig Ziglar Three basic guidelines to working with integrity: Do what’s right. That means be on time, be polite, and be honest. Do your best. Mediocrity is unacceptable when you are capable of doing better. Treat others as they want to be treated. Practice love and understanding. Identify five benefits of honesty in the workplace. Builds trust ________________ ________________ ________________ ________________ ________________ Confidence of others Saves money Clear conscience Better communication Builds long term relationships Identify five examples of dishonesty in the workplace Taking long breaks and ________________ lunches ________________ ________________ ________________ ________________ Using work time for personal phone calls/conversations Taking supplies home Using company fax and copier for personal items Running personal errands on company time ATTENDANCE The number one reason people lose their jobs today is _______________________. Basic rules of attendance: • Arrive on time-- a little early if possible • Return from lunch and break a few minutes early • Stay at work until your scheduled work day ends • Arrange ahead of time for absences, or contact your supervisor as soon as possible • Don’t have someone else call in for you Acceptable Reasons to Miss Work You are dead Someone in your immediate family dies Legal issues—jury duty, active reserves, jail You are in the hospital PUNCTUALITY What happens when you are not on time? DEPENDABILITY What if your rent or house payment amount changed every month? What if your babysitter was sometimes there and sometimes not? What if your newspaper was delivered on a random basis—whenever the delivery person felt like bringing it by the house? What if the grocery store sometimes had bread and sometimes didn’t? List some things you depend on ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ What happens when you can’t depend on these things? __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Why is it important for you to be dependable at work? Consider the job you have and what happens if you don’t do what you are supposed to do. ______________________ ______________________ ______________________ ______________________ ______________________ RESPONSIBILITY Employers want employees who take responsibility for their job performance, who are self-motivated, and who are able to acknowledge mistakes without blaming others. MISTAKE ACKNOWLEDGE THE ERROR APOLOGIZE AVOID MAKING THE SAME MISTAKE DIGITAL DIRT MySpace.com Facebook.com Flicker.com Friendster.com YouTube.com Twitter Blogs Be careful, employees who see what you have on your own personal page, or say on blogs can prevent you from advancing in your career Saying something unkind or embarrassing behind someone’s back. Don’t!
