The Dead Zone - Professional Tennis Registry
Transcription
The Dead Zone - Professional Tennis Registry
Retailing Construction CLOSE the DEAL! Award-winning Tracking your SOFT COURT store close rate tennis facilities APRIL 2014 / VOLUME 42/ NUMBER 4 / $5.00 The Dead Zone Help Your Players Determine When To Restring Our Exclusive Racquet Selection Map Catching Up With Our Original ‘40 Under 40’ Apparel New textiles and products promote ACTIVE COOLING TennisIndustry APRIL 2014 DEPARTMENTS 4 Our Serve 7 Industry News 14 Letters to the Editor p.24 16 TIA news FEATURES 18 Retailing Tip 40 Ask the Experts 20 W here Are They Now? 42 Grip Playtest: Tourna Mega Tac Overgrip Fourteen years ago, TI named its “40 Under 40.” You may be surprised to learn that many are still influencing the tennis business. 60 Your Serve INDUSTRY NEWS 7 Todd Martin named Hall of Fame CEO p.26 7 Bollettieri to be inducted into Hall of Fame New textiles and products are promoting “active cooling,” making it easier for players to stay comfortable in warm weather. 7 USTA sets record for largest tennis lesson 8 rince Global Sports P to relocate to Atlanta 8 Coach Youth Tennis” “ curriculum launches 8 ardio Tennis ads more C training sessions 9 TIA quarterly retail market data 26 The Dead Zone p.30 11 USPTA seeks nominations for annual awards Our exclusive Racquet Selection Map will help you guide customers to their perfect frame. 11 Nominate for USTA outstanding facility honors 12 Short Sets 2 TennisIndustry April 2014 What happens to strings with time and use? How can you help your customers determine when it’s time to restring? 30 Frames of Reference 10 People Watch 11 USTA SoCal section acquires TGA franchise 24 A Cooling Trend Approaches p.36 36 Soft Focus These six award-winning facilities are excellent examples of soft-court construction. www.tennisindustrymag.com Our Serve Publishers David Bone Jeff Williams Editorial Director Peter Francesconi [email protected] Associate Editor Greg Raven Why They Stay I f you’re like me, or probably like most people in the tennis industry, you have days when you wonder why you’re in this business at all. You may be a retailer, struggling to maintain margin on the products you sell. Or a facility owner or manager, dealing with court repairs— again. Or a teaching pro, worried about your clinic numbers this season. Or a league captain, constantly trying to keep the peace between players. Sometimes, you just have to wonder why you do any of this at all. And not only that, but why you keep coming back for more. Well, we may have stumbled on some answers. 'There may be bad days in this business, but there's a whole lot of good in this industry too.' Fourteen years ago, in our July 2000 issue, we did a story on “40 Under 40.” Our headline for the story back then proclaimed, “These men and women are examples of exceptional talent that will bring tennis into the new century.” So this past fall, we thought, let’s check up on the 40 people we chose for that feature story and see what they’re doing now. Did they, as we said they would, stick it out in tennis? Surprisingly, many did, and are still at it, in all areas of this industry. When I dug that July 2000 issue out of my files and started paging through the story, I was surprised to see that we were pretty darn accurate back then with our picks. And many of those who didn’t stay in the tennis industry specifically went on to roles that often still have a tennis component. Industry veteran Denny Schackter helped us make contact with the original 40 (it ended up that, despite our best efforts, one person seemed to have dropped off the grid), and Denny sent out a short series of questions for them to answer that included what their current job is, what working in tennis means to them, what they found most satisfying about tennis and the industry, and, if they’ve left the industry, whether they still play, coach or volunteer. The answers, even from those who have since left the tennis industry, were eye-opening, and made me realize that, yeah, there may be bad days in this business, but there’s just a whole lot of good in this industry, too, and there are a whole lot of dedicated and passionate people who love this sport and consider working in tennis to not be “work” at all. Our update on what the original 40 are doing now is on page 20, and we’ve devoted the Your Serve on page 60 to some of their answers about how they feel about this sport and industry. One of my favorite comments came from Pam Shriver: “At the end of my days, if I have given more back to tennis than I received, then I will consider myself a better person.” It’s inspiring, and an honor, to be in such company. Peter Francesconi, Editorial Director [email protected] 4 TennisIndustry April 2014 Design/Art Director Kristine Thom Special Projects Manager Bob Patterson Contributing Editors Robin Bateman Cynthia Cantrell Kent Oswald Cynthia Sherman Mary Helen Sprecher Tim Strawn Contributing Photographers Bob Kenas David Kenas TENNIS INDUSTRY Corporate Offices PO Box 3392, Duluth, GA 30096 Phone: 760-536-1177 Fax: 760-536-1171 Email: [email protected] Website: www.TennisIndustryMag.com Office Hours: Mon.-Fri., 8 a.m.-5 p.m. Advertising Director John Hanna 770-650-1102, x.125 [email protected] Apparel Advertising Cynthia Sherman 203-263-5243 [email protected] Tennis Industry is published 10 times per year: monthly January through August and combined issues in September/October and November/ December by Tennis Industry and USRSA, PO Box 3392, Duluth, GA 30096. Periodcal postage paid at Duluth, GA and at additional mailing offices (USPS #004-354). April 2014, Volume 42, Number 4 © 2014 by USRSA and Tennis Industry. All rights reserved. Tennis Industry, TI and logo are trademarks of USRSA. Printed in the U.S.A. Phone advertising: 770-650-1102 x 125. Phone circulation and editorial: 760-536-1177. Yearly subscriptions $25 in the U.S., $40 elsewhere. POSTMASTER: Send address changes to Tennis Industry, PO Box 3392, Duluth, GA 30096. TI is the official magazine of the USRSA, TIA,and ASBA. Looking for back issues of Tennis Industry/ Racquet Sports Industry? Visit the archives at our website at TennisIndustrymag.com for free digital versions back to 2004. www.tennisindustrymag.com IndustryNews Information to help you run your business Todd Martin Named CEO of Hall of Fame 406 Kids Set Record for Largest Tennis Lesson T C R E D I T: J E N P O T T H E I S E R / U S TA he USTA set the official Guinness World Record for the ‘‘Largest Tennis Lesson” in celebration of World Tennis Day and the thousands of USTA Tennis Play Events in March. The historic occasion was held at the USTA Billie Jean King National Tennis Center in Flushing Meadows on March 3 and featured 406 children from local youth organizations in the New York area. In addition, the USTA hosted special guest Judy Murray (right), mother of Andy Murray and the British Fed Cup captain, to inspire kids and families. • www.tennisindustrymag.com April 2014 TennisIndustry 7 C O U RT E S Y U S TA /J E N P O T T H E I S E R C O U RT E S Y A E LT C/ T O M L O V E L O C K T odd Martin, who was ranked world No. 4 on the ATP World Tour in the 1990s, has been named CEO-designate of the International Tennis Hall of Fame & Museum in Newport, R.I. He will succeed Mark L. Stenning, who is stepping down in September after 35 years with the organization and 14 years as CEO. Martin will begin working at the Hall of Fame as CEO-designate on April 1, with Stenning remaining as CEO through Sept. 5. Stenning will then work on special projects for the Hall of Fame, namely, the completion of significant expansion and renovation to the facility. "We are very pleased to welcome Todd Martin,” said ITHF Chairman of the Board Christopher E. Clouser. “When we began our search, Todd was one of the people we went to for suggestions on candidates. Through discussions with him it became apparent that he, in fact, should be on the short list.” Stenning, Clouser said, “has been the heart and soul of the Hall of Fame for 35 years, during which time he has elevated the organization to outstanding levels within the tennis industry and the local community. We are indebted to him for his leadership and service.” Martin, who retired from the pro tour in 2004, will assume the helm as the Hall of Fame in the midst of a $15.7 million capital campaign. In spring 2014, the organization is scheduled to break ground on a major construction project that will add three indoor/outdoor hard courts and a significant new building for locker rooms, fitness facilities, and office and retail space. Also on the schedule is a complete renovation of the museum.• Among the five people who this summer will receive the highest honor in the sport of tennis—induction into the International Tennis Hall of Fame—are two key industry contributors from the U.S.: legendary coach Nick Bollettieri and industry leader Jane Brown Grimes. They join former world No. 1 player Lindsay Davenport, Paralympic champion Chantal Vandierendonck and British tennis broadcaster and author John Barrett. Bollettieri, widely regarded as one of the most influential people in the world of tennis, has coached 10 world No. 1 players including Andre Agassi, Jim Courier, Monica Seles and Boris Becker. He was inducted into the Tennis Industry Hall of Fame in 2012 and the USPTA Hall of Fame in 2013. Brown Grimes has had a major impact on the International Tennis Hall of Fame & Museum, the Women's Tennis Association, and the USTA, having held leadership roles with all three, including USTA chairman and president from 2007 to 2008. She has been the longtime chairman of the Rodney Street Tennis & Tutoring Association, an inner-city program in Wilmington, Del. Davenport, who won three Grand Slam singles titles and the Olympic gold medal, retired in 2010 and is a commentator for Tennis Channel. Vandierendonck, of the Netherlands, was an early star of wheelchair tennis. Barrett has been a tennis broadcaster for the BBC, former tournament director, and author and tennis historian. He’s married to Hall-of-Famer Angela Mortimer Barrett, and his induction will mark the second husband-wife team in the HoF, after Andre Agassi and Steffi Graf. The enshrinement will be July 12. Visit tennisfame.com. C O U RT E S Y I M G A C A D E M Y Bollettieri, Brown Grimes Among 2014 Tennis Hall of Fame Inductees IndustryNews ‘Coach Youth Tennis’ Curriculum Launches The USTA, along with the PTR, USPTA and USOC, officially launched the educational curriculum program “Coach Youth Tennis,” to improve the quality and standards of teaching tennis to kids and enhance the long-term development of children in the sport. The program consists of a series of online courses and a hands-on workshop introducing participants to the fundamentals required for success in working with children ages 10 and under. The USTA worked in collaboration with the PTR, USPTA and U.S. Olympic Committee to develop the curriculum, which serves as a pathway to Tennis Professional Certification through the PTR and USPTA certification programs. Beginning this year, all individuals who want to become a certified teaching professional will need to complete the “Coach Youth Tennis” curriculum. “This partnership is part of the USTA’s continuing effort to bring more children into the sport,” said Kurt Kamperman, USTA Chief Executive, Community Tennis. “These educational resources will impact tennis teachers and coaches throughout the country, with information on how to best deliver the sport to kids, as well as on maximizing their business.” The educational curriculum establishes a set of standards for tennis teachers and coaches, ensuring that children will be taught the proper essentials of the game. Visit coachyouthtennis.com. Bollettieri’s New Autobiography Available Nick Bollettieri’s new autobiography, “Bollettieri: Changing the Game,” will be published April 2. Written with Bob Davis, with an introduction by Jim Courier, the Prince Global Sports to Relocate to Atlanta P rince Global Sports is relocating its corporate headquarters to Atlanta, from its longtime location in Bordentown, N.J. At press time, Prince announced it was finalizing a lease agreement to move into commercial property in the Buckhead area north of downtown Atlanta. CEO Mike Ballardie said Prince has been an iconic brand in the tennis industry more than 40 years and feels Atlanta is a natural location for Prince Tennis’ headquarters. “As we continue our growth as a global company, we see Atlanta and its vast resources as a perfect fit for our management, sales and marketing teams,” he said. “Atlanta has a thriving tennis community with more men, women and children playing tennis than any other U.S. city, making it a great home base for Prince. As a global brand, we are involved at all levels of the sport from juniors to supporting key professionals in tennis and squash tournaments all over the world. Leveraging our assets with Atlanta’s location, talented workforce and the travel options offered by Hartsfield-Jackson Atlanta International Airport will be a tremendous benefit to the company.” “Atlanta is a natural home for Prince given the city’s love of tennis and our position as a leading distribution and logistics hub,” said Atlanta Mayor Kasim Reed. Atlanta’s ALTA tennis league, established in 1934, has more than 80,000 members, and the city also is home to the BB&T Atlanta Open pro event in July. Ballardie said the company is relocating its product research, development and player servicing activities to the IMG Academy in Florida, alongside the recently opened Prince Innovation Center. Prince is owned by Waitt Company of Omaha. • 8 TennisIndustry April 2014 hardcover is $26.95. The promotional material for the book says: “Mincing no words, he discusses his 10 world champions, 9 lives, 8 wives, 7 children, and all the successes and failures in between. His advice based on five decades of dominance in sports training is inspirational, motivational and reaches far beyond the tennis court.” To order, including signed and personalized copies, visit bollettierithebook. com or contact [email protected] or call (941) 752-2515. Wristpect Sport! Introduces ‘Wristbands Unleashed!’ Sport accessory company Wristpect Sport! of Plano, Texas, infuses wristbands with fashion, color and function with its “Wristbands Unleashed!” Company founders Janelle Sideris and Aleece Schwalenberg develop individual patterns for each wristband. All products come packaged in their signature retro paper envelope. Visit wristpectsport.com. Cardio Tennis Adds More Training Sessions Interest in delivering Cardio Tennis to consumers continues to run high, as training sessions for Cardio Tennis and TRX Cardio Tennis have been added to the 2014 schedule. As of late February, the following training sessions have been scheduled, but check CardioTennis.com as the schedule is updated regularly. (CT means Cardio Tennis Training Course; TRX CT is the TRX CT course.) Austin, Texas—May 17 (CT) & 18 (TRX CT) Birmingham, Ala.—April 19 (CT) Cleveland—April 27 (CT) Cleveland—May 18 (TRX CT) Darien, CT—April 17 (CT) Denver—May 16 (CT) & 17 (TRX CT) Fayetteville, N.C.—Oct. 9 (CT) New York, N.Y.—June 14 (CT) New York, N.Y.—Nov. 8 (CT) & 9 (TRX CT) Philadelphia—May 5 (CT) Wexford, Pa.—March 22 (CT) www.tennisindustrymag.com IndustryNews TIA Quarterly Report on the Tennis Retail Market Tennis Racquet Performance Specialty Stores January-December, 2013 vs. 2012 Units2013690,171 2012731,346 % change vs. ’12 -6% Dollars2013 $100,709,000 2012$102,432,000 % change vs. ’12 -2% Price2013$145.92 2012$140.06 % change vs. ’12 4% Top-Selling Racquets at Specialty Stores By year-to-date dollars, Jan.-Dec. 2013 Best Sellers 1. Babolat Aero Pro Drive 2013 (MP) 2. Babolat Pure Drive GT 2012 (MP) 3. Wilson BLX Juice (MP) 4. Wilson Steam 99S (MP) 5. Babolat Aero Pro Team 2013 (MP) “Hot New Racquets” (introduced in the past 12 months) 1 . Wilson Steam 99S (MP) 2. Wilson Steam 105S (OS) 3. Head Graphene Speed MP (MP) 4. Head Graphene Instinct MP (MP) 5. Head Graphene Speed Pro (MP) Top-Selling Tennis Shoes at Specialty Stores By year-to-date dollars, Jan.-Dec. 2013 1. Prince T22 2. Asics Gel Resolution 5 3. Nike Zoom Vapor 9 Tour 4. Nike Air Max Cage 2013 5. Adidas AdiPower Barricade 7 Top-Selling Tennis Strings at Specialty Stores By year-to-date units, Jan.-Dec. 2013 1. Babolat RPM Blast 2. Prince Synthetic Gut Duraflex 3. Wilson NXT 4. Wilson Sensation 5. Luxilon Alu Power (Source: TIA/Sports Marketing Surveys) www.tennisindustrymag.com April 2014 TennisIndustry 9 IndustryNews People Watch The Intercollegiate Tennis Association recently announced the 2014 inductees for the ITA Men's Collegiate Tennis Hall of Fame: coaches Billy Chadwick (Mississippi), Timon Corwin (Kalamazoo) and James Wadley (Oklahoma State); players Matt Anger (USC), Juan Farrow (Southern Illinois U. - Edwardsville) and Alex Kim (Stanford); and contributor, Doug Conant (Northwestern). The seven will be honored at the Enshrinement Banquet on May 21 during the NCAA Division I Men's & Women's Tennis Championships at the University of Georgia in Athens, Ga. The Junior Tennis Foundation will honor four Eastern tennis leaders on April 25, at the 27th annual Eastern Tennis Hall of Fame celebration in Mamaroneck, NY. The 2014 inductees into the Eastern Hall of Fame are: Tim Mayotte, Mike Silverman, Richard Lights Out for WTT Vegas Team Las Vegas was all set to be the new home of the Mylan World TeamTennis franchise relocated from Sacramento, but the league pulled the plug on the team after the owner, Deepal Wannakuwatte, was arrested for fraud charges and had the assets of his Sacramento-based medical supply company frozen by a federal judge. The team, previously operating as the Sacramento Capitals, had moved to Las Vegas in February, signed Sam Querrey as its marquee player and was renamed the Las Vegas Neon. But with assets from the parent company frozen, it was unable to meet its financial obligations to the league. The WTT season, which takes place July 6 to 24, will consist of seven teams instead of eight this year. USPTA Seeks Nominations for Annual Awards The USPTA is accepting nominations for its 2014 National Awards Program, honoring members who are committed to excellence as tennis teachers and as ambassadors using tennis to impact people and communities. The deadline for nominations is June 17. All Professional-level members are eligible. Recipients will be recognized during the Tennis Teachers Conference Aug. 10 TennisIndustry April 2014 Walther and Marilyn Aschner. a sponsorship deal with Subaru—his first major endorsement deal. HEAD Penn racquetballer Rocky Carson captured the U.S. National Championship in the National Team Qualifying Division. It’s his eighth career National Doubles Title. Tennis Hall of Famer Louise Brough Clapp, a former world No. 1 player and the winner of 35 major titles, died Feb. 3 at her home in Vista, Calif. She was 90 years old. Swiss player, and Aussie Open champ, Stan Wawrinka has signed Tennis Channel and Mary Carillo have agreed to a three- 22-25 at the Grand Hyatt New York. Visit uspta.com for more information and to nominate. T.O.M. Conference to Feature Facility Experts The inaugural Tennis Owners & Managers Conference, to be held in Charleston, S.C., April 3-4 (during the Family Circle Cup women’s pro tournament) will feature some of the industry’s leading experts in club and facility management and programming. Hall-of-Famer and ESPN tennis commentator Cliff Drysdale, who owns a tennis facility management company, will be the keynote speaker. He’ll be joined by experts such as Doug Cash of CashFlow Tennis, Kurt Kamperman and Virgil Christian of the USTA, Thomas Deere of Five Seasons Family Sports Club, Simon Gale of Yonkers T.C., Jeff Goecke of Fairfield Indoor Tennis, Greg Lappin of Life Time Fitness, Michael Mahoney of Midtown T.C., Ajay Pant of Tennis Center at College Park, John Embree of the USPTA, Dan Santorum of the PTR, and facility designer and consultant David Lasota, among others. The conference agenda includes sessions on topics such as how to grow your membership base; making money through programming, including Cardio Tennis; year broadcast extension that expands her role with the network and keeps her on air through 2016. In addition to her current French Open, Wimbledon and US Open assignments, Carillo will cover the Sony Open and other events. Billie Jean King will deliver the Simmons College 109th Commencement address on May 9 at the Bank of America Pavilion in Boston. dealing with employees and compensation; court design and renovation; teaching pro issues; the youth tennis market; retailing and a club pro shop; technology; research; and more. Visit TheTOMConference.com or call 843-473-4504. Nominate Your Outstanding Facility Do you know an outstanding tennis facility in your local area—one with great courts, a great design, impressive construction and excellent tennis programs? Nominate it for a USTA Outstanding Facility Award, which is a great way for a facility to receive local and national recognition, and to help in fund-raising goals. The deadline to nominate is May 30. Winners will receive their award at the USTA SemiAnnual Meeting in September in New York. Last year, 19 facilities from around the country were honored as “outstanding” by the USTA, and one was chosen as a “featured” facility. Nomination forms for 2014 are available at USTA. com/facilityawards. Ashaway Introduces Crossfire Hybrid Ashaway Racket Strings has introduced the latest addition to its Crossfire line of tennis hybrids, Crossfire ZX. Combining www.tennisindustrymag.com IndustryNews Norway’s Sorvald Named PTR Pro of the Year O ivind Sorvald of Lieskogen, Norway, was named PTR Professional of the Year at the PTR International Tennis Symposium, held in February in Hilton Head Island, S.C. A PTR member since 1980, Sorvald has been a PTR Tester since 1992. Currently, he is the Director of High Performance and Coach Education for the Norwegian Tennis Association (NTF), where he has conducted coach education courses for more than 20 years. Dr. Jim Loehr and Jim Verdieck were inducted into the PTR Hall of Fame, joining Dennis Van der Meer. Loehr, a world-renowned performance psychologist, has been a PTR member since 1976 and is the co-founder of the Human Performance Institute. Verdieck, who passed away in 2001, coached the University of Redlands men’s tennis team for 38 years and was a charter member of the PTR. The TIA/PTR Commitment to the Industry Award went to Butch Staples, co-owner of the TennisClub of the Low Country at Rose Hill in Bluffton, S.C. Staples is a PTR Master Professional and holds a B.A., a B.P.E. and an M.S. in Physical Education. Other PTR members honored during the Symposium include: • International Master Professional: Marc Blouin (right, top) • Community Service Award: Nigel Pugh (middle) • Jim Verdieck H. S. Coach of the Year: Jaime Kaplan (bottom) • Humanitarian of the Year: Michael Paul • PTR Volunteer of the Year: Maggie Collins • Clinician of the Year: Daniel Breag • Tester of the Year: Sandor Papp • Touring Coach of the Year: Mike Sell • College Coach of the Year: Sujay Lama • Wheelchair Professional of the Year: Rich Berman • Public Facility of the Year: Central Oahu Regional Park • Male Player of the Year: Fernando Velasco • Female Player of the Year: Elizabeth Kobak • Ashaway's 17 gauge (1.25 mm) braided Aramid/PTFE Kevlar +Plus main strings with its 1.22 mm MonoGut ZX Pro cross strings, Crossfire ZX is designed for players looking for a hybrid combination of soft power with excellent durability and superior spin, says the company. Visit ashawayusa.com. SoCal Acquires TGA Franchise The USTA Southern California (SCTA) www.tennisindustrymag.com has acquired a TGA Premier Youth Tennis franchise and will implement TGA’s schoolbased model in the San Fernando Valley. SCTA, the first USTA section to invest in a TGA franchise, will use it to create jobs to oversee day-to-day operations, handle staff training and teach the programs. Revenue generated will help develop other youth initiatives. Power Courts Partners with CourtTech Atlanta-based squash court construction April 2014 TennisIndustry 11 IndustryNews Short Sets The U.S. will host France in the Fed Cup World Group Playoffs April 19-20 at a site to be determined by the U.S. The winner of the playoff will re-enter the World Group to compete for the Fed Cup title in 2015, while the loser drops down to the World Group II. The U.S. is 11-1 all-time against France. In February, the U.S. lost its quarterfinal to Italy, 3-1, in Cleveland. Great Britain defeated the U.S., 3-1, in the Davis Cup in February on red clay in Petco Park in San Diego. It was Great Britain’s first win over the U.S. since 1935 and the first win on American soil since 1903. Great Britain will play Italy in the quarterfinals in April; the U.S. will play in September’s World Group Playoff against an opponent to be determined, and the winner will remain in the World Group for 2015. Access Fixtures says its LED tennis court lighting systems can achieve recreational play lighting levels over the entire court area with an LED system rated for 100,000 hours, for under $16,000. The company says its newest LED lights produce an average of 23.8 foot-candles over the entire court area while using substantially less energy. Lighting systems include 25-foot poles, mounting hardware and high-performance LED luminaires. Visit AccessFixtures.com. The 1973 “Battle of the Sexes” match between Billie Jean King and Bobby Riggs will reportedly be the focus of a biopic of BJK by “Slumdog Millionaire” director Danny Boyle. News reports say Boyle is prepping the biopic with Oscar-winning writer Simon Beaufoy and producer Christian Colson. Ashaway Racket Strings has a new string for professional level racquetball players plagued by chronic string break- company Power Courts is the exclusive North American partner of squash court maker CourtTech in Germany, and is dedicated to growing the sport and making it more accessible in the U.S. and Canada. Co-founded by former World No. 1 squash player Jonathon Power, Power Courts by CourtTech offers “system courts” that have been accredited by the World Squash Federation. The sand-filled panels are joined with a special tongue-and-groove connection. Power Court by CourtTech provides a 5-year warranty on wall construction. 12 TennisIndustry April 2014 age. New PowerKill Pro is a tough, 16 gauge (1.30 mm) string designed with Power Filament Technology (PFT), a proprietary new wear layer, or "jacket," which uses Zyex fibers to enhance durability and power, and help maintain string tension, says the company. Visit ashawayusa.com. The eBook "The Tennis Parent's Bible" from Frank Giampaolo is now available in paperback. The book, with topics such as "Navigating Tournaments," “Maintaining Positive Communication," "On-Court Strategies & Tactics,” is designed to assist parents and coaches through the mental and emotional complexities of raising a world-class young adult through the game of tennis. The paperback is available through Barnes & Noble and Amazon. BoardRoom magazine recently honored the USPTA with the “2013 Excellence in Achievement Award” for Association of the Year, for its dedication to enhancing the relationship between clubs and tennis professionals. Bridgeport (Conn.) Community Tennis Inc. is receiving a $35,000 contribution from the USTA to grow the sport. The money will help in refurbishing six school courts and adding blended lines. The Washington University-St. Louis Bears beat Johns Hopkins 6-3 and win their first ever ITA Division III National Men's Team Indoor Championship in February. The ITA Division III National Women’s Team Indoor title was won by Johns Hopkins, which beat Carnegie Mellon for the second year in Company President Andrew Bailey says Power Courts has already been asked to quote more than $3 million in business, and the company is looking to expand its team of advisors and builders. Call 1-844-4SQUASH, email info@powercourts. com, or visit powercourts.com. Correction Our playtest report of Victory Acelon Seven string in our March 2014 issue included erroneous information regarding the price and gauges. The correct prices a row in the final. Former Wall Street trader Sean Rivera has acquired a TGA Premier Youth Tennis (TGA) franchise in southern Westchester County in New York state—one of seven TGA tennis franchises in the Northeast region and the 24th developed nationwide in just over 18 months. TGA of South Westchester is already impacting youth through tennis in elementary and middle schools. The Ohio State Buckeyes beat USC on Feb. 17 to capture their first title at the 2014 ITA Division I National Men's Team Indoor Championship. ThinkLite recently replaced the fluorescent lights at two Boston-area tennis clubs—Natick Racquet Club and the Waltham Athletic Club—with its new high-output LED tube lighting. Visit ThinkLite.com. are $16.99 per 40-foot set and $379.99 for Victory's exclusive 600-meter mega-spool. Victory Acelon Seven is available in 17 (1.24 mm), 16L (1.27 mm), and 16 (1.31 mm). We apologize for any confusion. Read the corrected playtest report here. http://www. tennisindustrymag.com/articles/2014/03/ playtest_victory_acelon_seven.html USRSA Announces New MRTs/CSs MRT - Eric Adams - Chicago, IL CS - Robert Myers - Lexington, KY • www.tennisindustrymag.com March 2014 TennisIndustry 13 IndustryNews Letters Dropping the Ball? I noticed the blurb in Industry News in the November/December issue about the New York City Department of Parks and Recreation doubling the cost of seasonal permits. I have always been shocked by how little attention was paid to this when it happened. This major occurrence in the largest market in the country would obviously have a serious negative impact on participation overall, and be incredibly damaging to our sport. I, and many of my tennis colleagues/friends, made a major effort to contact the USTA and open a discussion. We thought they would care, and might want to address the Parks Department to see if anything could be done. We contacted every relevant department of the USTA via phone, mail, and email, and they all ignored the situation. I did receive a single form response from a department at USTA Eastern, saying, "Please be advised that the USTA Eastern section will be taking NO position on the issue at this time.” For an organization that claims its mission is to grow the game and encourage minority participation, the lack of action, rude tone, and willingness to let participation be cut in half without lifting a finger is abhorrent. Several of us discontinued our USTA memberships because of it, and told them so, but this also produced no response. It’s a crushing disappointment to find that, after being a USTA member for over 30 years, the association seems to care about very little except in milking the US Open for money. It has certainly dropped the ball on its mission. Laurence Shanet, New York, NY National High School Coaches Association? I really enjoyed Denny Schackter’s Your Serve (“Influence Peddlers”) in the February issue. I am proud to be a high school tennis coach and have been coaching since 1997, and I have the same passion and love for it to this day. I have plenty of students/former players that still keep in touch with me. There are thousands of us high school coaches who have made a positive impact on our players. Some tennis professionals don't take high school tennis players seriously. Regardless of the level, we as tennis professionals have a responsibility to coach these high school players as if they are on the ATP or WTA tour. And as coaches, we have a responsibility to prepare them for being productive young adults. We're all concerned about the aging of tennis teachers in this country—but think about the fresh, young teaching talent we could have if we had a mechanism, through a high school coaches association, to influence passionate high school players to join the ranks of our professional teaching groups. Jeff Bernales Midtown Athletic Club, Bannockburn, Ill. I am currently a high school coach at New Hanover High School in Wilmington, N.C., as well as a director at several tennis clubs. I just read Denny Schack- 14 TennisIndustry April 2014 ter’s article about the need for a high school tennis coaches association, and he could not be more right. Jeff Kohl Director of Tennis, Figure Eight Island Yacht Club, Wilmington, N.C. I read Denny Schackter’s "Influence Peddlers" and could not agree more. Not only do we need to get young coaches involved, but we need to support them with all resources we have. I coached at the high school level for 25 years in Arkansas and retired two years ago. I'm still very close to the program. I have been working with the Arkansas Tennis Association and the Arkansas Activities Association (our governing body for high school sports) to get a coaches association off the ground in Arkansas. This is an exciting time in Arkansas for high school tennis coaches. We can make things even bigger with a national organization. Paul Pautsch Kingsdale Tennis Complex, Bella Vita, Ark. I greatly enjoyed Denny Schackter's “Your Serve.” In 1996, as head tennis coach for Shawnee Mission Northwest H.S. in suburban Kansas City, I started the National High School Tennis Coaches Association (now on Facebook). My goals included: • Building relationships with tennis academy coaches (some of whom were telling players not to play H.S. tennis). We wanted to endorse their academies while they endorsed H.S. tennis. • Building an organization that could help H.S. coaches with knowledge of the game, turning an individual sport into a team one and how to manage practices with large groups and varied abilities. • Recognizing top H.S. teams across the nation through a national ranking. • Developing national/regional clinics for coaching camaraderie and development, and to recognize H.S. coaches through a Hall of Fame. Scott Enge President, ACT Sport Services, Olathe, Kan. We welcome your comments. Please email them to [email protected]. www.tennisindustrymag.com THE T.O.M. CONFERENCE – APRIL 3-4, CHARLESTON, SC Tennis Owners & Managers Conference Empowering Tennis Businesses and Leaders for a Stronger Industry! For the inaugural Tennis Owners & Managers (T.O.M.) Conference, April 3-4, in Charleston, we’ve lined up some of this industry’s leading experts in club and facility management and programming to provide practical information and key “takeaways” that owners and managers can implement to become more competitive and profitable in this evolving tennis marketplace. From ideas to help you market your facility and programs, to best practices for managing and compensating staff, to navigating legal issues, discovering the latest in technology tools, and important research you need to know about—and much more—the information at the T.O.M. Conference will help your business and improve your operations and bottom line. The T.O.M. Conference will: • Provide important business “takeaways” for attendees. • Enhance the dialogue between owners/ managers and key industry segments. • Identify new ways to show tennis as an attractive activity for recreational players. • Introduce the latest technology to drive consumer engagement and retention. • Provide networking opportunities. REGISTRATION INCLUDES: • Welcome Reception in Legends Sky Suite at the Family Circle Cup for evening matches on April 3. • Keynote speaker breakfast, and lunch both days. • TIA Level 1 Business Assessment for facilities and retailers. • Welcome packet with program booklet. IMPORTANT & DYNAMIC TOPICS • The latest research, including participation, consumer and manufacturing trends. • Growing your membership base. • Staff compensation—managing your biggest expense. • How Cardio Tennis will make money for your club. • Facility and court design and renovation. • USTA plans to bring more players to the game. • Educational pathways from PTR, USPTA, USTA. • Teaching pro issues affecting clubs and facilities. • Legal issues of running a tennis club or facility. • Making big money in the youth tennis market. • Evaluating and maintaining the financial stability of your club. • Making your pro shop a profit center. • The latest technology for today’s facilities. • Moving the needle on adult frequent play. • The top 25 things you need to know to run a great club. KNOWLEDGEABLE SPEAKERS & PANELISTS • Kirk Anderson, USTA • Mike Barrell, evolve 9 • Jim Bates, Intelligent Creativity • Doug Cash, CashFlow Tennis • Virgil Christian, USTA • Jolyn de Boer, TIA •Thomas Deere, Five Seasons Family Sports Club •Cliff Drysdale, Int’l. Tennis Hall-of-Famer, ESPN commentator • John Embree, USPTA •Simon Gale, Yonkers Tennis Center •Jeff Goeke, Fairfield Indoor Tennis •Kurt Kamperman, USTA •Greg Lappin, Life Time Fitness •David LaSota, Facility Designer/ Cliff Drysdale Technical Consultant •Michael Mahoney, Midtown Athletic Clubs •Ajay Pant, Tennis Center at College Park • Dan Santorum, PTR •Keith Storey, Sports Marketing Surveys • Jay Townley, Gluskin Townley Group The T.O.M. Conference will take place in historic Charleston, S.C., named the No. 1 U.S. city for the third straight year in Conde Nast Traveler Readers’ Choice Awards. For more information on the T.O.M. Conference and to register, including rates at the Charleston Marriott, visit TheTOMConference.com or call 843-473-4504. Restring for Spring: Use the Tennis Tune-Up Campaign to Boost Business Now is the time to get more players into your store, pro shop or facility to find out how your expertise with racquets, string and equipment can help their games. Get your players to “Restring for Spring!” The TIA can help in this effort, with free marketing materials that you can easily download and customize so players know where to go to get the best service and advice for their gear. But first, make sure consumers can find out about your retail shop, facility and stringing services by listing your business—for free—in the PlayTennis.com searchable database. Go to PlayTennis.com and click “My Account.” If you don’t have a log-in, you’ll find a link to sign up and create an account, which is free and fast. If you do have a log-in, check to make sure your business listing is up to date. Together with the U.S. Racquet Stringers Association, the world’s largest organization for stringers, the listings on PlayTennis.com now include whether the business has a USRSA Certified Stringer and/or Master Racquet Technician on hand, so consumers are assured they’re getting the best racquet service available. To help bring consumers to your business to “Restring for Spring” and players to your facility to tune up their game with lessons and clinics, simply download the free, customizable marketing material from PlayTennis. com/tennis-tuneup/. Go to the “For Retailers and Stringers” page and you’ll see a list of Tennis Tune-Up collateral material including fliers, web banner ads, posters, business cards and logos. Make your customers aware of the services you offer and how it can help their games, and they’ll rely on you for all their tennis needs. On page 26 of this issue, you’ll find a story on how you can help your customers determine when it’s time to restring (“The Dead Zone”), with tips and advice that can not only help keep your players playing their best, but also bring them in regularly—and more frequently—for your expert services. Take Advantage of ‘Try Tennis for Free’ Join your industry in NYC on Aug. 24 The Tennis Show 2014 will be a collaborative, one-day celebration of tennis that will feature an Exhibitor Show, the TIA Tennis Forum, and more. Held on Sunday, Aug. 24, at the Grand Hyatt NYC in conjunction with the Tennis Teachers Conference, the Tennis Show will include an exhibitor area with nearly 50 tennis manufacturers, organizations and businesses. For more information and to request an exhibitor packet, visit TheTennisShow.com. Facilities and certified teaching pros are being encouraged to get behind the “Try Tennis for Free” promotion. Beginning in May, tennis facilities and pros will offer beginning and returning players the chance to try tennis for free, so they get a foot in the door—and onto the courts—and get hooked on the sport. The details of the Try Tennis for Free offer are flexible and left up to the individual facility or pro themselves, meaning you set the rules, such as whether participants need to register in advance or can walk in, whether it applies to specific times or days, how many free sessions are offered per person, etc. But to get maximum reach, tennis providers should register at PlayTennis.com/try-tennis-for-free. You’ll get a free listing in the PlayTennis.com database so consumers can easily contact you to find out about programs and sessions. USPTA teaching pros supporting the Tennis Across America free lesson program during the month of May will also be searchable through PlayTennis.com for consumers to find them. The PTR also will encourage pros to offer free clinics or intro lessons during the month of May. For details, visit PlayTennis.com/try-tennis-for-free. TIA State of the Industry Slated for Spring Release This spring, the TIA will release the fourth edition of its State of the Industry report, which analyzes data from the past year collected through the nearly 80 TIA surveys and research studies into one easy-to-read report. One important change from previous reports is a new methodology for determining tennis participation in the U.S. For 2013 participation, a new online-only sample will be used, compared to previous years that surveyed consumers through a traditional land-line phone-based survey. The State of the Industry report will analyze the tennis industry via the most recent research and data in four segments: The Economy and Tennis, Demand, Supply, and Competitive Tennis. The TIA’s State of the Industry report is available to Industry Level members of the TIA and above. For more information on how to obtain a copy of the report when it is released, contact the TIA at [email protected] or 866- 686-3036. Join the TIA . . . Increase Your Profits . . . Grow the Game . . . www.TennisIndustry.org TIA S TATE K e y T e n n i s OF TH E IND US I n d u s t r y TRY I n d i c a t o r s 2014 E D I T I O N A synt TIA Research hesis of across diffe Reports rent of the Tenn sectors is Industry for 2013 April 2014 TennisIndustry 17 Retailing 129 Close the Deal! You may think tracking close rates is old school, but they are effective at boosting your sales. S mall to medium retailers, including specialty tennis retailers, seem to have forgotten about the importance of closing a sale. For many, the process of closing and tracking close rates has become a lost art that is costing sales and revenue! In a market where every sale counts, we see smaller retailers forgetting to trial close or actually close sales, allowing prospects to walk out without buying. Yes, shoppers have gotten smarter and understand they are in charge, and you can’t sell them something they don’t want. But they still expect you to do your job as a retailer and ask for the sale! If you don’t, they’ll leave and possibly end up buying from another retailer who did ask for their business. There are basics involved in providing a satisfying retail shopping experience, including greeting a shopper within minutes of him or her entering your store—with a smile and a welcoming “hello,” followed by, “How can we be of service?” Then, either direct the shopper to the tennis products they are interested in, or ask questions to determine their wants and needs. Remember, good sales techniques and accordingly good close techniques always focus on the buyer. Asking politely, in the flow of your presentation, is not only all right, it is expected. Not asking doesn’t help anyone. Ask For The Sale At the point where you have qualified, demonstrated and narrowed the possible product selection, you need to ask for the sale. Start with a trial or soft close by asking something like, “…what do you think?” Depending on the response, you can continue with the sales process or move to close the primary sale. 18 TennisIndustry April 2014 If the shopper wants to hear more, continue until you feel it is time for either another trial close or a direct close: “Would you like to go ahead and purchase this?” or “What do you think, is this the one you want?” In the case of racquets, you have the demo program your store offers as an interim step that can bridge between your initial product presentation and your close. But remember, you’ll still need to ask for the sale at the end of the demo period. This leads to add-on sales, and making sure after you close the primary sale you suggest accessories and any specials you are running that you feel might be of interest. Remember, it is always easier to sell an add-on after you have closed an initial sale. Tracking Your Close Rate In turn, this leads to tracking close rates—or making sure you know how many shoppers who came in your store actually purchased something. There are technically sophisticated methods for tracking close rates, but we suggest you start with the simple “poker-chip” method. Start with two colors of poker chips, say red and white, and a fish bowl or similar container. Explain to your staff that for every shopper they greet, they put a white chip in the bowl. They can do this as they greet and move to engage. When a sale is closed they put a red chip in the bowl. At the end of the day you count the white poker chips to determine how many shoppers came into your store that day, and count the red chips to determine how many sales your store closed that day, and record both numbers. For example, if you had 40 white chips and 20 red chips, your close rate is 50 percent. You can determine if every shopper and every transaction is tracked on a daily basis, or if only merchandise transactions will be tracked. The objective is simple: Determine what your close rate is, then set goals and improve it. Remember, there are only three ways you will be able to grow your tennis retail business: • Increase the number of customers who visit your store. • Increase the value of each transaction. • Increase the number of transactions—that is increase your close rate. • This is part of a series of retail tips presented by the Tennis Industry Association and written by the Gluskin Townley Group (www.gluskintownleygroup.com). www.tennisindustrymag.com Tennis People Where Are They Now? Fourteen years ago, Tennis Industry named its “40 Under 40.” You may be surprised to learn that many are still influencing the tennis business. B ack in our July/August 2000 issue, Tennis Industry magazine named its “40 Under 40”—men and women we felt would help lead the tennis industry into the then new century and have a strong influence in the sport and the business of tennis. After we named our recent “30 Under 30” in the November/December issue this past fall, we thought it would be interesting to go back to the original 40 from 14 years before, to see what they’re doing now and whether they’re still involved in tennis. And we’re happy to report that most of our 40 still are very involved in this sport in some way, and others who may have left full-time work in tennis still have a connection to the sport. (Note: We couldn’t locate one of the original 40, who left the industry shortly after our story appeared in 2000.) As responses poured in from our original 40, we also noticed how thankful they all were for getting involved in tennis. Many noted how wonderful it is to work in a field that they also truly love. Tennis, it seems, is more than just a job for these men and women. Many thanks to Denny Schackter for coordinating our coverage and reaching out and tracking down our original 40 Under 40. D.A. Abrams Chief Diversity & Inclusion Officer, USTA In 2000, Abrams was the director of USA Tennis NJTL, charged with expanding that program. He has been in the tennis industry for the last 24 years and now, as Chief Diversity & Inclusion Officer for the USTA, is responsible for ensuring that all segments of the U.S. population are actively encouraged and recruited to participate in tennis as players and spectators. 20 TennisIndustry April 2014 Casey Angle Corporate Concierge, SEI After 11 years with the Intercollegiate Tennis Association, Angle left his position of director of communications in 2008 to join SEI. In his current role, he plans and manages over 100 events and meetings a year for the giant financial services company near Philadelphia and helps bring other services to the 2,500 employees. Jennifer (Kenas) Arianas Executive Director–Tennis Industry Relations, Tennis Channel Arianas, in the industry for 21 years, was a promotions manager for Head/ Penn in 2000. A longtime USTA committee volunteer, her role with Tennis Channel involves working with production, marketing and sales as the network’s liaison to the industry, in addition to managing interviews with players and others for programming and live broadcasts. Steve Bellamy CEO & Chairman, The Ski Channel/ The Surf Channel In 2000, Bellamy was CEO of Atonal Tennis. But that was before the entrepreneur launched the Tennis Channel in 2003, which he left after seven years as president. He still heads Atonal, which owns and operates three tennis centers in Southern California, and he remains actively involved in tennis, but he also founded The Ski Channel (2007) and The Surf Channel (2012) television networks. Tim Cass COO, University of New Mexico Athletics Cass’s current position, which he began in 2006, includes overseeing UNM athletic facilities; game operations; football, basketball and tennis teams; fundraising; personnel; and much more. Fourteen years ago, he was the head men’s tennis coach at Texas A&M, and he continues to serve on the NCAA Tennis Committee and USTA Collegiate Athletic Directors Committee. Andrew Coe Chief Executive, International Motor Sports Based in England, Coe was head of product development and technical director for the International Tennis Federation back in 2000, where he was the first manager of the ITF’s Technical Centre. He left that position shortly after and became an executive in the world of motor sports. www.tennisindustrymag.com Sam Cook President, Tecnica USA & Blizzard Sport America A former Dartmouth player, Cook started his professional career in the tennis industry in 1993 at Volkl Sport America, left the industry for a time, then came back as an executive at Prince, which he left in 2012. Currently he is responsible for U.S. brand management for Tecnica and Blizzard for the Tecnica Group USA. Jim Courier TV Tennis Analyst, Davis Cup Captain, Former World No. 1 In 2000, Courier had just retired as a touring pro, after winning four Grand Slam singles crowns, 23 ATP singles titles and reaching the No. 1 world ranking. He was inducted into the International Tennis Hall of Fame in 2005 and, among other things, is an analyst on the broadcasts of the four majors for various networks and serves as captain of the U.S. Davis Cup team. Lindsay Davenport TV Tennis Commentator, Former World No. 1 Davenport retired in 2010 with three Grand Slam singles titles and an Olympic gold medal in singles. Ranked No. 1 on eight different occasions, she was a member of the WTA Tour Players’ Council during her Tour days and married tennis player Jonathan Leach in 2003. Today, she is a TV tennis commentator. Larry Dillon Manager–10 and Under Tennis, USTA Eastern Fourteen years ago, Dillon was the founder and president of The Sports, For Life! Foundation Inc., working to use tennis to enhance lives. He is still using the sport to bring out the best in adults and children, now as a manager with the USTA Eastern Section. www.tennisindustrymag.com Johan Eliasch Chairman & CEO, Head N.V. Eliasch, who has been in this industry for 18 years, held the same role in 2000, when Head had just completed acquiring Penn Racquet Sports. From 2007 to 2010, he served in the British Government as the Special Representative of the Prime Minister on Deforestation and Clean Energy. Joe Favorito Self-Employed, and Director of Industry Relations, Columbia University Graduate Program in Sports Management Favorito handles marketing, communications and business development for a host of different clients in sports and entertainment, including the John McEnroe Tennis Academy and recent work with the WTT New York Sportimes and Washington Kastles. In 2000, he worked for the USTA as director of publicity and media relations. Tony Godsick President, TEAM8 Godsick is founder and president of Team8 Sports & Entertainment, whose clients include Roger Federer, Juan Martin del Potro and Grigor Dimitrov. In the industry for 22 years (and married to former pro player Mary Joe Fernandez), Godsick was the vice president for Racquet Sports at IMG. John Hanna Publisher-ALTA Net News, Ad Director–Tennis Industry, Sales Manager–Tennis Hanna’s role in tennis publishing spans decades and includes key titles in this industry. He remains publisher of Net News, as he was in 2000, but is also the ad director for Tennis Industry magazine and the endemic sales manager for Tennis magazine. He also is president and owner of the Baseline Network digital tennis business. Rodney Harmon Head Coach, Women’s Tennis Team at Georgia Tech Since 2000, Harmon, who was the USTA’s director of multicultural development at the time, has been the men’s head tennis coach for the 2008 Beijing Olympics, and he was inducted into the ITA Men’s Collegiate Tennis Hall of Fame in 2009. As tennis director at Deerwood CC in Jacksonville, he was named Competitive Coach of the Year by the USTA Florida Section in 2012. Feisal Hassan General Manager/Tennis Director, Midlothian Tennis Club Hassan has been in the tennis industry for 26 years, and currently oversees and manages the operation at the Midlothian Tennis Club in Virginia. He’s coached nationally ranked juniors, collegiate players, and touring pros, receiving many honors along the way. David Higdon Managing Director–Integrated Marketing Communications, NASCAR Higdon’s start in the tennis industry came in 1982 with a story about his Kalamazoo College team that ran in Tennis magazine. He worked as a senior editor for Tennis, then was VP– Corporate Communications for the ATP Tour. He currently develops and implements NASCAR’s integrated marketing communications strategy. Liza Horan Head of Brand Strategy & Engagement, Hop-a-Razzi Horan first started working in tennis 22 years ago as an assistant editor of USTA Magazine, then became the longtime director of the Tennis. com website and served for many years as president of the U.S. Tennis Writers Association. She leads the digital, marketing, advertising and public relations efforts for the Hop-a-Razzi ball basket brand. April 2014 TennisIndustry 21 Tennis People Jerome Jones District Sales Manager, Head/Penn Racquet Sports the Sport Management program at Nichols College in Dudley, Mass. In 2000, Jones was a USA Tennis National Administrator, growing the game in any and all capacities. That still is a focus of his, as his current job, in the Southern California territory, involves sales and promotions for Head/Penn products and distribution to all retail channels. Todd Martin CEO-Designate, International Tennis Hall of Fame; President, Todd Martin Tennis LLC Jeff Karp Executive VP–Social and Mobile Leslie McCormack-Gathy Deputy Chairman, Right To Play UK Karp left Wilson Sporting Goods at the end of 2000 after nine years, where he was Vice President of Interactive Marketing, and joined video game giant Electronic Arts, where his responsibilities included field sales, planning, retail marketing supply chain management and more. He currently works for Social and Mobile in San Francisco, a leading international social games business. Rick Kerpsack VP/Managing Director, Tennis Warehouse/TW–Europe Kerpsack manages all purchasing for retail giant Tennis Warehouse, and in 2008 established Tennis Warehouse–Europe. He’s been in the tennis industry for 32 years, joining Wilson in 1991, where he took over the shoe category as business director for performance footwear. Timothy Liptrap Associate Professor & Chair, Sport Management, Nichols College Involved in tennis in various forms for 25 years, Liptrap starting as a high school coach in 1989, director of marketing for USTA New England, section marketing manager for USTA National, and VP of World TeamTennis. Since 2002, he’s been building 22 TennisIndustry April 2014 Martin was recently named CEO of the ITHF, taking over full time this September. The former pro player, who has been active on the ATP Tour Player Council, currently is on the USTA Board of Directors and has a passion for giving back to the sport— from coaching youth tennis through elite juniors and professionals. McCormack-Gathy, who lives in London, left her vice president position at IMG in 2004. In addition to raising her three children, she joined the board of Right to Play UK in 2005, which uses sport and play to educate and empower children and helps girls become active in sports in countries where this traditionally has not been allowed. Patrick McEnroe General Manager–USTA Player Development; TV Commentator Former tour pro McEnroe has held many roles in the industry, including as a member of the USTA Board of Directors, former Davis Cup captain, and president of USTA Serves. In 2008, he assumed his current position, overseeing all USTA player development programs. A respected TV commentator, he’s worked for ESPN and CBS, among other media outlets. Drew Munster CEO, Tennis Warehouse Munster continues to run tennis internet retail giant Tennis Warehouse, where he still does a fair amount of programming on the system that runs TW’s businesses. The company’s innovative approach over the last two decades has helped shape tennis retailing. Tracy Nickerson Schaefer Administrative Assistant to Athletics & Wellness, North Cross School, Roanoke, Va. Although Nickerson left her position as director of marketing for the Georgia Tennis Association in 2002, she remains involved in the sport as an avid player (plus, her husband is a USPTA-certified pro). After taking eight years off to raise a family, she wanted to get back into a sports career and started her current position in February 2013. Kevin O’Connor Senior Advisor, Arnaud Lagardere O’Connor was the VP of Saddlebrook Sports in Tampa in 2000, working with tennis stars such as Pete Sampras, Jim Courier, Martina Hingis and Jennifer Capriati. He became COO of Lagardere Unlimited’s sports representation and marketing business in the Americas in 2010, but left that position in 2013 to be senior advisor to the agency’s namesake. Chris Renner President, Helios Europe & China In 2000, Renner was managing director at ISL Tennis, securing broadcast rights for the Tennis Masters Series and Fed Cup. He has since moved to Helios Partners, which is an international sports marketing consultancy. Jeff Schwartz President & Founder, Excel Sports Management Excel Sports Management, which Schwartz started in 2002, represents some of the top athletes in pro sports, including NBA, MLB and PGA standouts. Schwartz started in sports management in 1992 at IMG, managing the careers of Pete Sampras, Martina Hingis and Marcelo Rios. He later joined Artists Management Group (AMG), building up the athlete division. Larry Scott Commissioner, Pac-12 Conference Scott currently oversees all intercollegiate athletics (including tennis) and related businesses for the Pac-12 Conference, which he joined in 2009. The former tour player and Harvard grad served six years as chairman and CEO of the WTA, and prior to that was COO of the ATP Tour. www.tennisindustrymag.com Pat Shields Owner & CEO, Fromuth Tennis Shields bought wholesale distributor Fromuth Tennis in 1992 and he continues to move the business forward, while working with tennis retailers to help them get the products they need and boost their own businesses. Pam Shriver Tennis Broadcaster; Board Member, USTA Serves; Former Pro Player Including her time playing professional events (she won 22 Grand Slam doubles titles), Shriver has been in the tennis industry for 36 years. And she’s worn a multitude of hats in that time, from helping to grow the game at the grassroots to serving on the USTA Board of Directors and as a VP of the Hall of Fame. David Sparrow Senior Editor, Parents Magazine Sparrow left Tennis magazine, where he was deputy editor, in 2001, but he continued to write freelance pieces for USTA Magazine until 2008. In his role at Parents, he heads up the magazine’s education and personal finance coverage. He still plays tennis regularly, and last year watched his 15-year-old son as a second-generation ball person at the US Open. Kathleen Stroia Senior VP–Sport Sciences & Medicine and Transitions, WTA Stroia, in the industry for 25 years, currently is responsible for, among other things, setting standards for tournament physicians, identifying and participating in research projects for tennis, injury prevention, women’s health issues, and new high performance/sports medicine products. She also developed the Transitions program, which focuses on professional development for current and retired players. www.tennisindustrymag.com Fred Viancos Director of Professional Development, USPTA A former professional player, Viancos has spent the last 25 years as an administrator in tennis, including as an ATP Tour manager. A longtime employee of the USPTA, he currently, oversees the membership, certification/testing, education and multimedia departments. Scott Warner Warner Investments; Coach In 2000, Warner was the racquet sports buyer for retail chain Sports Authority, which he left in 2008. A former pro circuit player, he started his own company, Warner Investments, and buys real estate for rental income. But he still is involved in tennis, coaching several juniors in Denver and coaching high school tennis last year. Ann Worcester Tournament Director, New Haven Open at Yale Worcester started her career in this sport 30 years ago, working for IMG. She is a former CEO of the WTA Tour, and became tournament director in New Haven 17 years ago, where she continues to emphasize tennis at all levels— from the pros right down to the grassroots. She also serves as chief marketing officer for Market New Haven, reporting to the mayor’s office. Ben Yun Senior Footwear Designer, Nike Yun, who has remained with Nike since our original “40 Under 40” list in 2000, has had a hand in shoe designs not only worn by millions of consumers, but also by Nike’s top tennis stars, too. • April 2014 TennisIndustry 23 Apparel A Cooling Trend Approaches New textiles and products are promoting “active cooling,” to make it easier for players to stay comfortable during warm-weather workouts. W By Emily Walzer hile watching the 2014 Australian Open, I couldn’t help but think how the latest innovations in textile science are tailor-made for athletes dealing with extreme heat. As the tournament progressed and players struggled, yet continued to compete, with temperatures rising to record highs, I stifled an urge to yell at the TV, “If you guys would simply change your clothes, you’ll feel a whole lot cooler!” Soon enough tennis players will get the message—without me hollering from the sidelines—that there are new and improved ways to stay comfortable when exercising in hot weather. This Spring, a range of products are entering the market engineered to promote what is being called “active cooling.” Without getting into the nitty-gritty of thermodynamics, these new fabric technologies work by changing density with the absorption of water. Or as we were taught in high school science class, when something changes size without changing mass, it must change temperature. Wicking properties (the ability to pull water away from the skin, promote evaporation and quickly dry a fabric) are still important, but these new offerings go beyond conventional moisture-management to actually work with sweat to lower body heat. The cooling comes from conduction—in other words the technology touching and directly cooling the skin. There have been forays into cooling textiles in recent years, but this next generation of technology brings a fresh blast of innovation. Veteran activewear brands as well as material tech newcomers are advancing the trend. For example, Columbia Sportswear will offer a wide assortment of garments featuring its proprietary Omni-Freeze Zero technology and Adidas is launching Climachill, its new cooling fabric science. Performance textile company Coolcore has introduced cooling-specific products, and Swiss fabric supplier Schoeller 24 TennisIndustry April 2014 Textil has just announced a new temperature-regulating development available for garments in the future. Air-Conditioning For the Skin Columbia’s fabric tech is based on tiny yet distinctive blue rings laminated on polyester that contain a cooling polymer to suck up sweat and then react to the moisture as an individual exercises. When exposed to sweat or moisture, these rings swell (similar to goose bumps) creating an instant and prolonged cooling sensation. “The little blue rings are like ice packs in your freezer,” says Scott Trepanier, promotions manager. “When describing the product, it is important to make the point that this is not wicking, this is active cooling.” Executives at Columbia Sportswear believe cooling technologies will only grow in importance as the temperatures across the globe continue to rise. The extreme 105 degrees in Melbourne this January would bear this out. Adidas’ material innovation also relies on thermodynamic textile science with its Climachill product. The fabric uses titanium cooling fibers and aluminum silver dots that cool the body. “With Climachill, athletes can train harder, run longer, retain their focus and compete better,” explains Greg Thomsen, managing director, Adidas Outdoor North America. “This technology helps users utilize sweat’s core cooling function to their advantage.” Thomsen continues, “The aluminum is super-lightweight and a really good conductor even when used in such small amounts. Because the dots are raised, they push the heat away from the skin and create cooling. You can think of it as enhanced thermo regulation.” Coolcore does not have a branded apparel line—though that may be coming soon. However, Coolcore is now marketing Dr. Cool recovery wraps. According to the company, this is www.tennisindustrymag.com the first product to combine cold and compression in one flexible fabric for “recovery on the go.” Dr. Cool wraps can be used dry as a compression wrap, or frozen. To use as a cold compress, you need to wet the wrap, roll it and freeze it; Coolcore says its material will keep the fabric colder, longer. The company’s fiber technology is incorporated in other products useful for tennis players. For example, Coolcore has an exclusive partnership with Mission Athletecare that offers EnduraCool products powered by Coolcore. The items, including a cooling towel, arm sleeve, headbands and hoodie, rely on a three-step activation process that consists of soaking the fabric, wringing it out and then snapping it in place. This procedure activates the technology and serves to cool body temps. (Serena Williams is one of Mission Athletecare’s sponsored athletes.) While today’s new cooling materials are often promoted as ideal for long bike rides and highmileage treks, some see even greater potential in shorter duration exercise—a few sets of tennis, for instance. ADIDAS The Climachill fabric used in this Terrex Climacool shirt enables twice the flow of air though the fabric as normal ventilated apparel and the loose fabric construction allows moisture to evaporate away from the skin for enhanced comfort. COLUMBIA SPORTSWEAR Trends in Warm-Weather Comfort While “active cooling” is certainly a buzzword in textile tech these days, there are other trends worth mentioning. Cotton, for example, continues to advance as a performance product. Increasingly cotton is being treated to offer wicking capabilities as well as odor-control properties. The fabric market is also seeing more action in cotton blends that provide durability as well as softness. Once sidelined to synthetics in the activewear category, cotton is now making a big comeback. Lightweight is another important trend. Most fabric specialists will tell you that textiles these days are close to half the weight compared to just a few years ago. The innovation comes from fabric developers now being able to trim the bulk of a textile without losing any of the functionality. Lastly, many in the textile community believe “smart fabrics” for everyday wear are on the horizon. Right now most of these textiles are being developed for military purposes (for example, garments engineered with fabrics that have the ability to administer wound-healing medicine so soldiers in the field can receive immediate medical attention) or elite sports training. A new study involves clothing items with computer networks woven into the fabric that can sense motions of the wearer, classify the person’s activity and monitor physiological measurements related to the activity. If textile science can help you adjust to the heat, why not a shirt that can monitor your fitness levels? • www.tennisindustrymag.com This season, Columbia is expanding the Omni-Freeze ZERO line to be available in all men’s and women’s categories including shirts. Shown here are the men’s Zero Rules short sleeve shirt and the women’s Freeze Degree Tank top. COOLCORE Dr. Cool Wraps serve dual-purpose for compression and cooling. April 2014 TennisIndustry 25 Stringing The Dead Zone What happens to tennis strings with time and use? And how can you help your customers determine when it is time to restring? T By Bob Patterson ennis strings go dead.… Or do they? According to Rod Cross and Crawford Lindsey in the book Technical Tennis (Racquet Tech Publishing, 2005), strings do not go dead in the racquet. “When a string loses tension, it becomes softer,” they write. “That is all that changes in a string. It does not lose power, resiliency or ‘go dead’ in any quantitative way. It simply becomes less stiff, and thus feels ‘different’ to the player.” But players describe that difference in many different, and often conflicting, ways. Some describe balls flying off the racquet with a loss of control, while others describe a soft, dead feeling that lacks power. So, what happens to strings with time and use? If strings don’t go dead, what is it that changes, and why do players have a hard time agreeing on just what that difference feels like? We set out to find an answer and were led right back to our old friend and string expert Crawford Lindsey. It seems that Lindsey was curious also, and in his usual way set out to conduct tests to find the answer. His results can be found in a two-part article on the Tennis Warehouse University website (http://twu.tennis-warehouse.com/learning_center/). What Actually Happens Basically, Lindsey found two significant changes that occur. First, the strings relax internally and lose tension. This involves relaxation at a molecular level and does not show up 26 TennisIndustry April 2014 as a string stretching and getting longer over time. (I have several racquets in my collection that date back to the 1920s, and many were last strung 80 years ago or more, yet the string beds are relatively firm. They may disintegrate if they were to hit a ball, but they are not sagging in the racquet.) But what does happen is the strings become less stiff. When this happens, at impact the ball imbeds deeper into the string bed and stays there a fraction of a second longer, before being sent off at a higher trajectory than usual. The ball then travels farther and is usually perceived by the player as having more power and a loss of control. Second, as strings wear, they get roughed up and no longer slide against each other as easily. With gut and multifilaments, the outer fibers break and wear, making the coating rougher and less likely to slide. Monofilaments and single-wrap nylons will actually notch and are difficult to move at all. With a fresh string job, if you move the main strings with your fingers, they will more or less snap back into position when released. But after being in the racquet for a while and especially with some hours of play on them, the strings will stay where they are moved. With the current designs of racquets and strings emphasizing spin, you will see a lot of information about how string “snap back” plays a significant role in generating spin. So when this snap back is hampered, it will have a negative impact on performance. Both of these changes that occur—tension loss and friction www.tennisindustrymag.com Stringing increase—happen to every string regardless of the string’s composition or the tension at which it is installed. Each string and situation is unique and the changes will occur at differing rates depending on the string and the playing style of the player. One string may lose tension quickly but maintain its ability to slide, which will make it feel like it gains power and loses control. Another string may hold tension better but begin to stick to itself more, resulting in less spin and power, and making the strings feel dead. Lindsey sums things up: “The strings are simultaneously gaining and losing in power behaviors or in stiffness and softness characteristics. It is the net effect that determines the player’s perception of string performance.” Player Sensitivity When to restring, then, really depends on the perception of the player and his or her sensitivity to the changes that occur. Many top pros go to a fresh string job with every ball change (every nine games) in a match. Obviously, they are very sensitive to change. As the balls get fluffed up and their strings lose tension, they can feel the difference, no matter how slight. So, does your level of expertise on the court determine your perception to change in the string? Not necessarily. Although many of the top pros change to fresh racquets often during a match, others prefer to stick with one as long as possible. During his professional career, James Blake rarely had more than two racquets strung before a match and often played the entire match without ever changing racquets, so it really depends on the player and their perception of the change to determine when a restring is called for. But, regardless of sensitivity, the strings will need to be replaced at some point. For some it may be once a season; for others, much more often. It is up to us as racquet technicians to help players determine what their comfort zone is and when it is time to restring. While this is mostly determined by the player, you can certainly help them by being able to quantify what they are feeling. I often will have a player tell me they really liked the racquet after it had a few hours of play. This tells me that dropping their tension just a bit will give them that same feel from the start. An essential tool in helping your clients determine their comfort zone is by tracking the string-bed stiffness or dynamic tension. This will make your job easier because it can quantify the difference the player is feeling, which will most likely translate into the player restringing more frequently. Using A Diagnostic Tool If you want to see a dramatic jump in your business, incorporating free string-bed testing will do the trick. Once your customers understand what you are doing, their frequency of restringing will increase—and you’ll see new customers coming through your door. String diagnostics tools come in many forms, from large multi-tasking units like the Babolat Racquet Diagnostic Center (RDC) to small hand-held units. They also use a variety of methods to read the string bed. The RDC and some others actually depress the center of the string bed and provide a reading. Others use harmonics by vibrating the string, while others twist and measure the stiffness of one string at a time. When servicing your players, what’s important—no matter String Composition We’ve determined that the change in a player’s strings is very subtle and happens in small increments with every impact of the ball and over time, which makes it difficult for most of us to determine when it is time to restring. The old adage of “restring as often in a year as you play each week” is no longer valid, if it ever was. One player may hit 100 balls in a session while another may hit 1,000 during the same time frame. An even bigger factor in the equation is the string itself. Today’s strings vary so much in their composition, stiffness, thickness, coating and ability to retain tension, there is really no way to assign an expiration date to a string job. It is really dependent on the racquet, string and the player’s sensitivity to determine how often to restring. But, as professional racquet stringers, we should be educating and advising our players. So how do we do this? You need to know your clients. Ask questions and listen to them to find out as much as you can about how they play and what they feel is important. This holds true for helping them determine not only when to restring, but also in selecting the right racquet, string and tension. 28 TennisIndustry April 2014 what diagnostic tool you may use, and whatever type of “number” that tool generates—is the percentage drop over time. Also, whatever diagnostic tool you use, you will need to be consistent as to how it is used, when measurements are made, and where it is placed on the racquet—to make sure you are comparing apples to apples. The best thing is to test the string job right after you take it off of the machine. This will be your baseline. When you test later on, the number will drop. It is up to your client to determine their “magic number” as to when they feel they want to restring. For some players, a 15 percent drop is noticeable enough to affect their game, while others may be fine waiting until that number drops 35 percent or more. This takes the pressure off of you; the client www.tennisindustrymag.com will determine their number and will come by often for a check up. Once the number dips below that predetermined plateau, you have another string job—most likely much sooner than you would have without the diagnostics. And importantly, you’ll also build more foot traffic in your store. fessionalism and shows them that we are not making things up when we suggest a restring.” Encouraging your customers to get in the habit of checking the status of their strings frequently is vital. When they do, they will restring when they need to, instead of waiting until the due date or later. Matt Steverson, MRT and owner of Matt’s Tennis in Altamonte Springs, Fla., uses the ERT 300 for string tests because of its portability, even though he has a Babolat RDC. “I keep an ERT in my tennis bag and my customers know this,” he says. “They’ll come up to me on court when I am teaching or playing and ask to have their racquet checked, and it’s not unusual to get a couple of string jobs on the court.” Steverson records the dynamic tension on every racquet he strings and also puts it on the label he places on each racquet. Even if he is not at his shop, the original dynamic tension is on the label so he can help the player determine if a restring is in order on the spot. Restringing can be—and should be—an even bigger part of our business. It’s a matter of educating consumers and players when it is time to get rid of their old strings. • Contributing Editor Kent Oswald contributed to this story. To help boost the stringing and restringing business, the Tennis Industry Association has created a “Tennis Tune-Up” campaign that stringers and retailers can tie into to make your players more aware of the importance of playing with fresh strings. The Tune-Up is on the PlayTennis.com website. If you go to the “Tennis Tune-Up” tab at the top of the page and click on “for stringers and retailers,” you can download all sorts of free collateral material to help you market your stringing services, including customizable posters and fliers, web banners, logos, and more. More Frequent Restringing “We have customers coming in frequently asking, ‘How’s my strings?’” says Randy Stephenson, MRT and owner of Rackets N Strings in Plano, Texas. He’s been using the Babolat RDC since his shop opened a little over a year ago. He tests the string-bed deflection (SBD) after each restringing and records it in the customer’s file and on the sticker he places on each racquet. “It’s really simple. When a customer comes in, I don’t even have to pull their record. The original SBD is on the sticker so I can just test and compare. Now that customers know I can track loss, they are restringing more frequently.” Philip Van Asselt, MRT and owner of Tennis Junction in Bryn Mawr, Pa., says they used to put a “restring by” date on the frame—until they added the RDC machine to their arsenal in early 2012. “Poly’s would get three months and synthetics a six-month restring date,” he says. “But now, with the RDC, players rely on the RDC number to help them decide when to restring—and often it is before it is really dead. We use the RDC to show the customer the power level of the string. I think it adds a level of pro- www.tennisindustrymag.com April 2014 TennisIndustry 29 Racquets Frames of Reference Our exclusive Racquet Selection Map will help you guide customers to their perfect frame. By Bob Patterson W ith all the choices available, selecting a new racquet can be a daunting task in today’s market. Basic Psychology 101 shows that when consumers are overloaded with too many choices, they often don’t make a decision, which means you don’t make a sale. It is up to you to narrow the focus of your customer to help them choose a racquet that is going to fit their needs and elevate their performance on the court. If you are successful, not only will you make the sale, but also that customer will tell their friends about their experience. Word of mouth advertising is always the best promotion. So how can you help narrow their focus? First, if you are not familiar with their style of play, you’ll have to ask some questions and listen carefully to their answers. While they may not know exactly what they want or need, with a brief conversation you will be able to get some good information to get them started. Second, you need to know your inventory. Using our exclusive Racquet Selection Map on the following pages enables you to help your customer choose the perfect racquet for them quickly and easily, with the features and performance they want. You can also use the map to make sure your racquet wall has a good selection and variety across the map. If you find some gaps, fill in some models so that you don’t miss sales. 30 TennisIndustry April 2014 Our Racquet Selection Map presents the entire performance racquet universe on one grid that instantly locates each frame compared to every other in terms of power, control and maneuverability. Simply locate the specs of your customer’s current racquet on the map, then move outward in large or small increments in the direction of the customer’s primary preference—relatively more or less power, control or maneuverability. Once you’ve zoomed in to an approximate location on the grid, you can narrow down the racquet’s feel attributes by choosing from length, size, and flex specs coded into the racquet number. Next, look up the racquet(s) by number in the accompanying table. Note, though, that the table on these pages only lists the performance racquets introduced in the last 12 months. If the racquet you find on the grid is not in one of these charts, you’ll find it online at tennisindustrymag.com, where we have the complete list of every racquet that is currently on the market. Your customer will now have a handful of frames to try, and all you have to do is give them a couple of demos in their target area. Once they’ve given the frames a test drive, get feedback from them. Did your demo selection meet their needs? Do they need more power? Larger head? Something else? From here it should be easy to hone in on that perfect racquet with a couple of additional demo sessions—and you’ll have a satisfied customer. www.tennisindustrymag.com Racquets Trends & Technologies ‘Smart’ frames, more spin and customization are some of the trends in racquets today. E very year we see new technologies introduced as racquet manufacturers strive to improve their racquets. Their ultimate goal is to improve the consumer’s game, so if their newest technology can improve a player’s performance, there’s a good chance they will buy. And after all, just like you, the manufacturers are in business to sell racquets. As a racquet retailer, it is up to you to not only make your customers aware of the new technology, but you must also be able to show your customer how that technology can elevate their performance on the court. Some technology is easier to explain than others. What is generally referred to as “visible” technology is usually simple to explain and show, while a new material or handle system may be more difficult since the new racquet looks pretty much the same as the previous model. The bottom line is that you need to learn about new technologies as they are introduced and be able to explain what the technology is and what it can mean to a customer’s game. Some of the trends we are seeing today include data technology, spin and customization. • “Smart” Racquets: Babolat introduced the Pure Play model earlier this year. The racquet “talks” to your smartphone or computer, providing stats about your performance during a match or training session. Other products are in development, such as Shot-Stats, which tracks similar information and attaches to the strings of any racquet much like a dampener. Sony unveiled another device at this year’s Consumer Electronics Show that attaches to the butt cap of a racquet. As this technology evolves, we’re sure to see more products being developed. • Spin Is In: Almost every company is touting spin in their marketing these days. Both Prince and Wilson introduced racquets late last year with open patterns to produce more spin and they are expanding their lines in 2014. For Prince, frames with Extreme String Pattern (ESP) have fewer mains and crosses and claim to provide up to 30 percent more spin. Prince offers ESP racquets across the spectrum, from a game-improvement super oversize to tour-level mid-plus models. Wilson’s Spin Effect Technology features racquets with fewer cross strings (15 or 16 in most models). The company claims this enhances spin with 3.3 times more string movement, 69 percent faster string snapback and 10 percent more spin. • Customized Options: More companies are offering customized options in many models. For the most part this means offering the same racquets with variations in length, weight or string pattern. For example Head has three versions of its popular Speed model: The Speed, Speed Pro and Speed REV. Now the company takes customization to a new level, giving consumers the opportunity of options usually reserved for top touring pros by offering a Custom Racquet Program on their Graphene Speed model. On the website custommade.head.com, Head customers can choose cosmetics, weight, length, balance, handle shape, grip type, string pattern and strings. Roger Petersman of Head USA explains, “This is not for everyone. We do these types of custom builds for our touring pros and thought, why not make them available to everyone. All the racquets come from our Pro Room in Austria.” The service is $400 per racquet plus shipping. Because Head feels the market for this service is limited, it doesn’t plan to do a lot of advertising. —Bob Patterson • Racquet Selection Map Key 1. Power/Control (columns). (formula = length index x headsize x flex x swingweight) ÷ 1000. Length index calculation: 27" = 1.0, 27.5" = 1.05; 28" = 1.1, etc. 2. Maneuverability (rows). RDC (Babolat Racquet Diagnostic Center) swingweight units. 3. Racquet ID. The number in the grid correlates to the accompanying racquet list. 4. Headsize. Midsize and midplus (≤104 sq. in.) have no indicator. Oversize (105-117 sq. in.) = •. Superoversize (≥ 118 sq. in.) = :. 5. Length. x = extended length. Standard length (27") racquets have no indicator. 6. Flex (RDC). a = < 60; b = 60-64; c = 65-69; d = 70-74; e = > 74. The higher the number, the stiffer the racquet. 7. Company. Coded by number and color. See accompanying racquet list on the following pages. 32 TennisIndustry April 2014 8. Racquet Quadrants and the Center of the Racquet Universe. The center of the racquet universe is located at the intersection of the two red lines. Approximately half the racquets lie to the right and left, and half above and below these lines. The lines divide the racquet universe into four color-coded quadrants – clockwise from top left: (1) quick power, (2) quick control, (3) stable control, (4) stable power. These characterizations provide a general vocabulary for comparing racquets. 9. Racquet Finder List. The racquet list accompanying the map identifies all the new racquets and gives additional information. For a complete list of all current frames on the map, go to TennisIndustryMag.com. The map provides specific (very narrow ranges, anyway) swingweight, flex and power statistics, and general size and length characteristics. The racquet list specifies the length and size and further specifies weight, balance, and price. How To Use It 1. Ask questions. What are you looking for that your current racquet does not provide? What do you like most and least about your current racquet? What are the strengths and weaknesses of your game? 2. Locate current racquet on map. If the racquet is not in the list, take measurements. 3. Locating potential racquets. Depending on the answers to the above questions, draw an imaginary arrow (a wide or skinny one) from your present racquet in the desired direction for power and maneuverability. 4. Narrowing the field. Shrink the choices using the length, headsize, and flex codes to match customer preferences. 5. Selecting racquet demos. Once the choices are narrowed, locate the racquets by number in the racquet list. www.tennisindustrymag.com www.tennisindustrymag.com 211x:b 3000 3x:d 2900 Maneuverability (Swingweight) April 2014 2800 234x•d 189x•d 124•e 185x•d 2700 30d 7xd 265x•c 190x•c 208x•c 214x:b 2600 22e 21xd 123e 58x•c 136•d 223x•d 91x•c 135•d 1x•d 85x•d 2x•d 2500 Number corresponds to racquet list No indicator = Mid and MP (≤104); • =oversize (105-117); =super-oversize (≥118) x = extended ( *Length index: 27' = 1; 27.5 = 1.05; 28 = 1.1; etc.) a = Soft (,60); b = Medium (60-64); c = Medium Stiff (65-69); d = Stiff (70-74); e = Super Stiff (≥75) 70x:b (405/4261) Racquet: Headsize: Length: Flex: >360 Slow S TA B L E P O W E R 355 350 345 340 335 330 325 212x:b 3100 320 210x:b 3200 139x:d 209x:c 3300 156d 26•c 237d 240x•d 222d 18xd 66x•c 195xd 200x•c 111x:c 213:b 2400 83•d 131•c 56x•d 12x•c 2200 72xc 20d 68c 90c 129xb 119c 168c TennisIndustry 33 144a 202a 235xa (721) 255x•a 183•a 181a (1387) 182a (23/108) 40b 244b 1500 Control 1600 Center of the Racquet Universe: half to each side and half above and below Stable Control 116b 141a 270b Stable Power 226c 249b 140a 184a 188a 145a 146a 172a 203b 69b 121a 147a 171b 233b 67b 86a 245b 268a 1700 Quick Control 246c 28b 97c 247c 215b 218c 248c 75b 148b 250b 76b 73b 243c 4b 17b 142a 143b 219xa 252c 253b 260b 24b 101b 107b 220b 269xa 14b 59b 80a 108c 92b 109c 128b 227c 52c 27xb 193c 242xb 276c 54c 167c 254c 204c 1800 Quick Power 155c 99c 272c 5c 125c 32c 37c 61•a 70•b 81c 82c 95c 187c 216c 229xc 62•b 64c 205c 231d 180xc 103c 100c 1900 43b 16b 117c 152b 186b 217b 271c 74b 34c 42c 47c 23b 78c 51c 102c 89c 138c 173c 174c 259b 6•a 25b 13b 35c 98•b 79b 251c 266c 31xc 44c 94c 96c 93c 115c 122c 133x•b 120•c 160c 150c 163d 170c 159c 201c 45d 48c 50c 65x•c 84c 158d 178c 206xc 239c 267d 46d 149c 257c 127•b 230c 38c 39b 106c 154c 198c 273c 277xc 2000 41c 33c 192xc 55c 165d 258x•b 261c 262c 19•c 87d 105c 110c 166c 130c 114•c 176d 169c 196c 225xc 232c 199b 177•d 224d 241xb 274d 10d 15d 21d 53c 77b 49c 104•c 126x•b 161c 118b 134•b 175d 112c 191x•c 197d 151c 275c 179xc 11•c 2100 36x•b 153d Racquet Quadrants 164xc 157xd 8d 29d 194d 221d 57x•c 9d 137x•d 71d 256x•c 264•d 236d 162d 63e 113•c 263d 132x•d 207x•c 228x•d 238d 88x•d 2300 Power Rating (headsize x length index* x flex x swingweight : 1000) * 315 310 305 300 295 290 285 280 275 3400 Power USRSA Racquet Map Selection Guide: 2014 Performance Racquets (as of 3/2/2014) •• Quick 270 QUICK POWER KEY QUICK CONTROL S TA B L E C O N T R O L For a complete list of all current frames on the map, go to TennisIndustryMag.com. Newest Racquets on the Market Racquet Swing Head size Length Weight Weight Balance Balance Flex weight Power Retail (gm) (oz) (in) (RDC) (km x Formula Price (cm) (in2) (in) cm2) Racquet Babolat 13 E Sense Comp 100 27.00 286 10.09 34.50 13.58 61 320 1952 $129 (Full Graphite) 14 E Sense Lite 148 Tour Pro 98 98 60 320 149 Warrior 100 100 27.00 319 11.25 33.30 27.00 320 11.29 33.20 13.11 66 13.07 319 1882 $200 2105 $200 150 Warrior 100 ESP 100 27.00 305 10.76 33.70 13.27 66 310 2046 $210 1987 $210 35.80 14.09 61 300 1830 $109 151 Warrior 100L ESP 100 27.00 268 9.45 14.45 66 301 15 Play Pure Drive 100 27.00 313 11.04 33.00 12.99 72 303 2182 $399 152 Warrior Pro 100 100 27.00 318 11.22 32.90 12.95 63 313 1972 $190 16 Pure Control 98 27.00 313 11.04 33.30 13.11 64 311 1951 $179 153 White LS 100 100 27.00 320 11.29 33.20 316 2212 $130 17 Pure Control Tour 98 27.00 332 11.71 31.60 12.44 62 304 1847 $179 160 Protocol 285 10027.0030610.7932.4012.7667311 2084$180 23 Pure Strike (18x20) 98 27.00 318 11.22 32.80 12.91 64 317 1988 $189 161 Protocol 300 100 27.00 313 11.04 31.40 12.36 66 303 2000 $180 24 Pure Strike 100 100 27.00 299 10.55 33.00 12.99 63 295 1859 $185 162 Protocol 325 100 27.00 335 11.82 31.10 12.24 72 310 2232 $180 25 Pure Strike Tour 98 320 2007 $195 Tecnifibre 100 27.00 277 9.77 Swing Head size Length Weight Weight Balance Balance Flex weight Power Retail (gm) (oz) (in) (RDC) (km x Formula Price (cm) (in2) (in) cm2) (Full Graphite) 36.70 13.07 70 Solinco (with GT & Flex Carbon) 27.00 340 11.99 32.30 12.72 64 Dunlop 175 T Flash 300 ATP 100 27.00 313 11.04 32.70 70 301 2107 $199 40 Apex Tour 176 T Flash 315 ATP 100 27.00 327 11.53 31.80 12.52 73 296 2161 $209 100 27.00 267 9.42 272 1659 44 Biomimetic F 4.0 Tour 100 27.00 323 11.39 32.60 12.83 68 312 2122 $210 Vantage 48 Biomimetic M 4.0 100 27.00 309 10.90 33.40 13.15 69 305 2105 $210 181BC20 95 27.00 328 11.57 31.10 12.24 50 292 1387 $199 52 Biomimetic S 2.0 Lite 95 294 1871 $210 182BC30 100 27.00 326 11.50 33.30 13.11 47 13.11 65 281 1827 $210 183BC40 105 27.00 320 11.29 33.20 13.07 49 306 1574 $219 35.30 13.90 67 305 2304 $210 Volkl 27.00 306 10.79 33.50 13.19 67 54 Biomimetic S 4.0 Lite 100 27.00 284 10.02 33.30 57 Biomimetic S 7.0 Lite 110 27.25 280 9.88 $99 12.87 34.40 13.54 61 23 108 $209 191 Organix 4 Super G 105 27.60 286 10.09 34.70 13.66 65 301 2178 $250 100 27.00 314 11.08 32.90 12.95 69 320 2208 $200 193 Organix 6 Super G 100 27.00 282 9.95 34.50 13.58 65 290 1885 $230 69 RZR 98 M 98 300 1764 $180 196 Organix 8 Super G 100 27.00 306 10.79 33.00 12.99 67 299 2003 $230 71 Intrepid 100 27.00329 11.61 32.90 12.95 72 309 2225 $170 100 27.00 321 11.32 32.50 12.80 71 302 2144 $230 98 27.00 328 11.57 32.50 12.80 67 305 2003 $240 99.5 27.00 311 10.97 33.40 13.15 67 311 2073 $250 314 1694 $230 Gamma 64 RZR 100 M 27.00 322 11.36 31.70 12.48 60 (300g) Head 197 Organix 8 Super G 73 Prestige MP (315g) 1890 $225 98 27.00 326 11.50 32.50 12.80 64 318 1994 $225 198 Organix 9 Super G 201 Organix V1 Pro 202 PB 10 mid 93 27.00 339 11.96 31.70 12.48 58 93 27.00 313 11.04 33.00 12.99 60 324 1808 $225 Wilson 215 Blade 98 S (ninety eight)98 27.00 317 11.18 34.00 13.39 64 329 98 27.00 319 11.25 33.30 319 1876 $225 233 Envy 100 L 100 27.00 289 10.19 34.80 13.70 60 299 1794 $130 234 Envy 110 UL 110 27.50 267 9.42 38.80 15.28 73 325 2740 $130 (Graphene in throat) 76 Prestige S 311 (Graphene in throat) 75 Prestige REV PRO 27.00 326 11.50 32.00 12.60 62 (Graphene in throat) 74 Prestige PRO 98 13.11 60 (Graphene in throat) 2063 $240 235 Five BLX 103 27.13 277 9.77 36.80 14.49 22 314 721 236 Juice 100 100 27.00 316 11.15 32.60 12.83 72 308 2218 $220 237 Juice 100 L 100 27.00 292 10.30 35.90 14.13 73 330 2409 $220 238 Juice 100 S 100 27.00 315 11.11 33.20 72 314 2261 $230 239 Juice 100 UL 100 27.00 274 35.50 13.98 69 307 2118 $210 240 Juice 108 108 27.13 297 10.48 34.70 325 2489 $220 241 Pro Staff 100 L 100 27.25 301 10.62 33.80 13.31 64 297 1948 $240 242 Pro Staff 100 LS 100 27.25 297 10.48 33.40 13.15 63 287 1853 $250 Prince 243 Pro Staff 90 90 27.00 345 12.17 31.70 12.48 66 310 1841 $240 126 Blue LS 110 110 27.50 279 1670 $240 127 Graphite 107 107 27.00 343 12.10 32.40 77 Radical MP 78 Radical Pro 12.72 64 303 1900 $210 98 27.00 317 11.18 32.30 12.72 66 316 2044 $210 98 27.00 272 9.59 36.60 14.41 61 322 1925 $210 (Graphene in throat) 80 Radical S 27.00 303 10.69 32.30 (Graphene in throat) 79 Radical Rev 98 (Graphene in throat) 102 27.00 294 10.37 33.20 13.07 59 304 1829 $210 (Graphene in throat) 9.67 13.07 13.66 70 $260 300 2183 $150 244 Pro Staff 95 95 27.00 327 11.53 32.00 12.60 60 293 12.76 64 327 2239 $170 245 Pro Staff 95 S 95 27.00 325 11.46 32.30 12.72 62 293 1726 $250 128 Graphite Midplus 100 100 27.00 331 11.68 32.10 12.64 60 308 1848 $170 246 Six One 95 (16x18) 95 27.00 350 12.35 32.00 12.60 65 338 2087 $190 129 Graphite Midplus 338 2231 $170 247 Six One 95 (18x20) 95 9.84 34.50 13.58 63 100 28.00 329 11.61 33.20 13.07 60 LB 100 (68 Holes) 27.00 349 12.31 32.00 12.60 65 330 2038 $190 248 Six One 95 16x18 (BLX) 95 26.93 347 12.24 31.80 12.52 65 327 2005 $190 130 Hornet ES 100 100 27.00 285 10.05 34.70 13.66 65 299 1944 $110 249 Six One 95 18x20 (BLX) 95 26.90 346 12.20 31.70 12.48 64 325 1956 $190 131 Hornet ES 110 110 27.00 290 10.23 35.30 13.90 67 303 2233 $110 250 Six One 95 L 95 27.00 306 10.79 34.20 13.46 62 320 1885 $180 132 Pink LS 105 105 27.25 294 10.37 34.20 13.46 71 310 2369 $130 251 Six One 95 L 16x18 95 26.97 305 10.76 34.10 13.43 65 322 1982 $190 133 Premier 105 ESP 105 27.25 296 10.44 34.30 13.50 61 310 2035 $230 (BLX) 134 Premier 105L ESP 105 27.00 287 10.12 34.80 13.70 61 302 1934 $230 252 Six One 95 S 95 27.00 324 11.43 32.60 12.83 65 305 1883 $200 135 Premier 115 ESP 115 27.00 282 9.95 36.50 14.37 72 310 2567 $230 253 Six One 95 S (BLX) 95 26.97 323 11.39 32.70 12.87 63 308 1838 $200 136 Premier 115L ESP 115 27.00 277 9.77 37.50 14.76 70 319 2568 $230 254 Steam 99 LS 99 26.90 287 10.12 33.50 13.19 65 284 1809 $230 137 Red LS 105 105 27.25 291 10.26 34.00 13.39 71 305 2331 $130 Yonex 138 Response 97 97 317 2091 $170 257 Ezone Ai 100 100 27.00 311 10.97 33.20 13.07 68 316 2149 $250 139 Silver LS 118 118 27.75 274 317 2935 $150 258 Ezone Ai 108 108 27.25 271 13.70 64 291 2062 $250 27.00 338 11.92 32.50 12.80 68 9.67 37.10 14.61 73 9.56 34.80 140 Tour 100 (16x18) 100 27.00 327 11.53 32.00 12.60 54 321 1733 $200 259 Ezone Ai 98 98 27.00 325 11.46 32.50 12.80 63 317 1957 $250 141 Tour 100 (18x20) 100 27.00 328 11.57 32.40 12.76 55 328 1804 $200 260 Ezone Ai 98 (Lite) 98 27.00 286 10.09 34.00 13.39 63 305 1883 $250 142 Tour 100T 100 27.00 300 10.58 34.00 13.39 59 306 1805 $200 261 EZone Ai Feel 102 27.00 264 9.31 67 294 2009 $190 143 Tour 100T ESP 100 27.00 317 11.18 32.80 12.91 60 307 1842 $210 262 Ezone Ai Lite 100 27.00 290 10.23 33.40 13.15 66 293 1934 $250 144 Tour 95 95 27.00 337 11.89 31.70 12.48 56 316 1681 $200 268 EZone Xi Team 102 27.00 274 34.60 13.62 59 290 1745 $190 145 Tour 98 98 27.00 312 11.01 33.50 13.19 58 312 1773 $200 269 EZone Xi Team + 102 27.40 283 9.98 33.20 58 295 1815 $190 146 Tour 98 ESP 98 27.00 327 11.53 31.90 12.56 58 306 1739 $210 271 V Core Tour 97 97 27.00 326 11.50 32.20 12.68 66 310 1985 $240 147 Tour Pro 100 100 27.00 313 11.04 32.50 12.80 56 304 1702 $190 34 TennisIndustry April 2014 9.67 36.00 14.17 13.07 (310 Grams) www.tennisindustrymag.com Distinguished Facility-of-the-Year Awards Soft Focus These outdoor facility winners are excellent examples of soft-court construction. Players Club & Spa at Lely Resort Naples, Fla. (Nominated by Fast-Dry Courts Inc., Pompano Beach, Fla.) Architect/Engineer/Contractor: Fast-Dry Courts Inc. No. of Courts: 13 Surface: Har-Tru Sports HydroBlend Lights: LSI Courtsider Court Accessories: Fast-Dry Courts Inc. and 10-S Tennis Supply For details on the 2014 Outstanding Facility-of-the-Year Awards, contact the ASBA at 866-501-ASBA or [email protected], or visit www.sportsbuilders.org. 36 TennisIndustry April 2014 www.tennisindustrymag.com T here were 14 outdoor tennis facilities that took honors in the Tennis Industry/ American Sports Builders Association Distinguished Facility-of-the-Year Awards for 2013, and six of those are softcourt projects. Unlike in previous years, which have been dominated by soft-court facilities located in Florida, this year, only two of the six are in the Sunshine State—the mix includes projects in Virginia, New Hampshire, North Carolina and Tennessee. The Belmont Recreation Center in Henrico County, Va., involved tearing out six clay courts and two asphalt courts, reconfiguring the layout, then installing six new Hydrocourts and two new Decoturf cushioned courts. The contractor had to stabilize bad soil with fabric and additional stone, then adjust a stone retaining wall to a higher elevation to allow proper drainage around the project. The four-court project at the European Tennis Academy at Parkland (Fla.) Golf & Country Club included building two new HydroGrid sub-irrigated courts and one asphalt court, and installation of lighting and fencing on all courts, along with the construction of two 10-foot by 20-foot shade shelters. The Executive Health and Sports Center in Manchester, N.H., has four new, sub-irrigated, lighted courts. Half of the area was an old parking lot, which was pulverized and used as fill in deep areas; the rest of the excavation included tree and organic soil removal. Lake Jeanette Swim and Tennis Club in Greensboro, N.C., converted two existing clay courts to Hydrocourts and added two new Hydrocourts. Because of the minimal amount of space available, the contractor had to move the two existing courts, add upper and lower retaining walls, remove a parking lot and some trees, add dirt to fill, and reshape a grass swale. The eight courts at the Memphis (Tenn.) Country Club were upgraded to HydroGrid sub-irrigated courts, and arranged as two three-court batteries and one twocourt battery, all with new fencing. Flooding conditions required temporary drainage during construction. The largest project of this group is the 13-court Players Club & Spa at Lely Resort in Naples, Fla. After the owner completed the site work, the contractor had to adjust for the very rocky sub-base by bringing in additional fill and grading to allow for proper installation of the subsurface irrigation system. The new construction, which included lighting, was part of a major renovation at the club designed to build more courts for the growing membership. A custom-designed fence system for the stadium court can be retracted to open up the court for spectator events. —Peter Francesconi www.tennisindustrymag.com April 2014 TennisIndustry 37 Distinguished Facility-of-the-Year Awards Belmont Recreation Center Henrico County, Va. (Nominated by Tennis Courts Inc., Aylett, Va.) General Contractor: Tennis Courts Inc. No. of Courts: 8 (6 Hydrocourt & 2 Decoturf) Surface: Tennis Courts Inc. Nets: Har-Tru Sports Posts: Edwards European Tennis Academy at Parkland Golf & Country Club Parkland, Fla. (Nominated by Welch Tennis Courts Inc., Sun City, Fla.) Contractor: Welch Tennis Courts Inc. No. of Courts: 4 Surface: Har-Tru Sports Subsurface Irrigation: Welch Tennis Courts HydroGrid Nets, Posts, Windscreens: Welch Tennis Courts Inc. Executive Health and Sports Center Manchester, N.H. (Nominated by Boston Tennis Court Construction Co., Hanover, Mass.) No. of Courts: 4 Surface: Har-Tru Sports Hydrocourt Lights: Har-Tru Sports Nets, Posts, Anchors, Line Tapes: J.A. Cissel Lake Jeanette Swim and Tennis Club Greensboro, N.C. (Nominated by Court One, Youngsville, N.C.) Contractor: Welch Tennis Courts Inc. No. of Courts: 8 Surface: Har-Tru Sports Subsurface Irrigation: Welch Tennis Courts HydroGrid Nets, Posts, Windscreens: Welch Tennis Courts Inc. Memphis Country Club Memphis, Tenn. (Nominated by Welch Tennis Courts Inc., Sun City, Fla.) Contractor: Welch Tennis Courts Inc. No. of Courts: 8 Surface: Har-Tru Sports Subsurface Irrigation: Welch Tennis Courts HydroGrid Nets, Posts, Windscreens: Welch Tennis Courts Inc. 38 TennisIndustry April 2014 www.tennisindustrymag.com Ask the Experts Your Equipment Hotline Q Testing Dynamic Tension What is your opinion of the Gamma ATS ERT 300 as a tool for providing dynamic tension? Do you believe this to be a useful tool in assessing the condition of a player's strings? A Yes, the ERT 300 is a useful tool. In fact, a few players on the pro tour use the ERT 300 to check the work of tour stringers! In informal testing, the ERT 300 returns results similar to those obtained by its bigger siblings, the ERT 700 and ERT 1000. As with most tension testers, the ERT 300 is most useful when monitoring tension and tension loss when you are familiar with 40 TennisIndustry April 2014 both the racquet and the string being used. That is, taking any two random racquets and checking the tension is not going to be as accurate as checking your own racquets that are each equipped with the same string. One nice advantage to the ERT 300/700/1000 is that they can be used in noisy environments, unlike tension testing techniques that “listen” to the racquet ping using a microphone, even though both methods work on basically the same principle. Q Source For Pro Racquets I have started collecting pro racquets. I haven't found too many good sources on professional players actual racquets. A There is no good source for pro racquets, unless you know the pros, or happen to be in the right place at the right time. Some pro racquets—such as those used by Roger Federer—are sometimes auctioned off, but prices can be quite high. One irony about pro racquets is that there are actually many more in existence than ever become available. This is because companies who modify racquets for the pros often have stockpiles of racquets to cover future needs. If the model or even the graphics change on the racquet used by a pro, all of those stockpiled racquets are destroyed after the new racquets arrive. www.tennisindustrymag.com Q Pro Racquets vs. Retail Racquets I have recently seen pro racquets that are supposed to be better than retail versions and wondered how to get more information. A The pro racquets aren't better; they're just different in some cases. This is typically due to modifications made by the sponsoring company or by a private firm, to match the racquet’s characteristics to the player’s style. Usually, this involves adding more weight to the racquet, especially swing weight. In many cases you could take a com- parable retail racquet and modify it to be like the pro racquet, if you knew what modifications to make. This isn’t done very often for the recreational or club player because they would not be able to play with the result. There are a few sources on the Internet that purport to show the measured weight, balance, and swing weight for racquets used by professionals, but while interesting, these measurements are really most useful if you’re building a shrine to a player, because modifying a racquet to be just like a pro’s racquet won’t make the owner play like the pro: Each player has to figure out what works for him or her. Q Website Issues I’m having problems with some of the forms on the USRSA website. For example, I tried to look up the string directions for a racquet using the Digest online, but that page shows three blank fields. I had to guess what to type into each of the fields. I’ve found some other pages on the site that are like this, too. www.tennisindustrymag.com A We have recently made some changes to the code underlying the USRSA website to make the site more accessible to members with mobile devices. Now, the site presents pages to mobile devices much more elegantly than before, but one of the trade-offs was that we lost some compatibility with older browsers. This situation seems especially acute with older Internet Explorer, such as those running under Windows XT. We have added code on a few pages to mitigate problems with Internet Explorer, but unfortunately this “patch” isn’t appropriate on every affected page. Fortunately, there is an easy workaround, and that is to download a more standards-compliant browser such as Firefox. —Greg Raven • We welcome your questions. Please send them to Tennis Industry, PO Box 3392, Duluth, GA 30096; fax: 760-5361171; email: [email protected]. April 2014 TennisIndustry 41 Grip Playtest By Greg Raven Mega Tac stretches nicely to avoid puckering in the transition from the butt cap to the grip, and we didn’t notice any narrowing as we pulled it into place. The length was sufficient for a normal-length grip in 4-5/8 inches, although five playtesters reported that they needed more. The finishing tape adhered well and we had no problems with overgrips unraveling at the top. Five playtesters reported problems wrapping Mega Tac. Finally, even as tacky as it is, Mega Tac separated from itself and the replacement grip with no drama or residue during removal after the test. On the Court Tourna Mega Tac Overgrip According to Tourna, Mega Tac is the tackiest overgrip ever made, period. An exclusive polyurethane coating creates an ultra tacky surface that literally clings to your hand. Tourna also promises a very long tack time, with Tourna reporting tackiness for up to 14 hours. Tourna designed Mega Tac for players who prefer a durable, tacky grip, that works even in cold weather. Mega Tac is available in Tourna’s trademarked light blue color, white, and black. The length is listed as XL (100 cm x 2.9 cm). The grips come in packs that include finishing tape. The 3-pack retails for $6.25, and the 10-pack retails for $17.95. For more information or to order, contact Tourna at 800-554-3707, or visit uniquesports. com. Read the conclusion for Tourna’s special offer on Mega Tac. The Testers Tested by 30 USRSA playtesters (28 men, two women), with NTRP ratings from 3.5 to 6.0. Average number of hours playtested was 22.3. Prior to testing, we asked about grip preferences: 28 said they preferred a tacky grip; two said they preferred a dry grip. Testers were sent unmarked grips, so they were not aware of the brand or model of the overgrip. Installation Installing Mega Tac is straightforward. Neither end is tapered, so if you go for that look, you need to trim it yourself. There is also no adhesive starter tab, but if you start with a square end, it’s easy to hold the grip in place for the first wrap. Compared against some of the iconic overgrips on the market, Mega Tac really impressed our playtest team. They rated Mega Tac first overall in the Durability, Proper Tackiness, Retains Tackiness, and Tacky and Absorbent categories. Mega Tac also gained a second-place rating in the Absorption category, and third-place Playtester Ratings Tackiness (compared to other grips) Too Tacky About Right Not Tacky Enough 9 20 1 Length 0 25 5 Too Long About Right Not Long Enough Width 0 30 0 Too Wide About Right Too Narrow Compression Too Much Compression0 About Right29 Not Enough Compression1 Stretch Too Stretchy About Right Not Stretchy Enough 0 24 6 Absorbency Too Absorbent0 About Right26 Not Absorbent Enough4 Thickness Too Thick5 About Right23 Not Thick Enough2 Rating Averages Durability (1st overall)4.0 Initial Feel (3rd — tie)3.8 Feel Over Time (3rd overall)3.6 Proper Tackiness (1st overall)4.0 Absorption (2nd overall)3.5 Retains Tackiness (1st overall)3.7 Tacky and Absorbent (1st overall)3.9 KEY: Respondents ranked overgrip from a possible low of 1 to a high of 5. Values represent rating averages. 42 TennisIndustry April 2014 www.tennisindustrymag.com Playtester Comments “Felt great immediately and never lost that feel. If you want a tacky grip, this is the one. Superb!” —4.5 male all-court player using Prince Tour 100T ESP (Prince Resi Pro) “This is a wonderful overgrip. I don’t know what the price is and would love to test it on a lot of my players.” —3.5 female all-court player using Prince Scream (Wilson Pro Tour Overgrip) “I definitely prefer a more tacky grip. I think this will be a good summer product.” —5.0 male all-court player using Wilson Juice 100 (Wilson Pro Overgrip) “I have never had a grip or overgrip with this extreme degree of tackiness. I normally like tacky, but this is too much of a good thing.” —4.0 male baseliner with moderate spin using Wilson BLX Steam (Prince Pro +) “Super tackiness that lasts. Really grips your hand without being sticky. Would like a tapered/adhesive starting end. A winner!” —4.5 male all-court player using Prince Premier ESP (Babolat Pro Tour Traction) “Felt great and looked good. I would definitely stock for sale and possibly switch for personal use depending on price point.” —4.5 male touch player using Head MicroGel Extreme S 2.0 (Genesis Supra 50) (Grips normally used by testers are indicated in parentheses. For the rest of the tester comments, visit www. tennisindustrymag. com.) ratings in both the Initial Feel and Feel Over Time categories. As a result, Tourna Mega Tac is the highest-rated overgrip we’ve tested, by a large margin. When you first start playing with Mega Tac, you may have to focus more on changing your grip position; it’s that tacky. After a few hours, though, Mega Tac seems to settle in to an easily manageable (but still high) level of tackiness, and remains that way for hours. Compared to a conventional white grip, Mega Tac seemed cleaner, less worn, and much tackier after many hours of play. Despite its tackiness, you don’t feel as if any of the grip has transferred to your hand during play. Not surprisingly, nine playtesters told us Mega Tac was too tacky. Eighteen reported that overall they prefer the overgrip they currently use. Otherwise, a clear majority reported satisfaction with Mega Tac’s length, width, compression, stretch, absorbency, and thickness. Conclusion When we say Tourna Mega Tac is a really tacky grip, we mean that as a compliment. Tourna acknowledges that a product this extreme can be polarizing to players, and we saw some of that in the playtest results, but the amazing characteristics of Mega Tac obviously impressed the members of our playtest team. Tourna says Mega Tac grips you back, but really, you have to try it to believe it. If you think Mega Tac may be for you, Tourna is making USRSA members a special offer: Buy one three-pack of Mega Tac, and get one free. —Greg Raven Specifications Length – 40 inches (102 cm) Width - 1.125 inches (2.85 cm) Weight - 6 grams Thickness - Added 3/32 inches (.09375 inches) to a 4¼-inch grip www.tennisindustrymag.com April 2014 TennisIndustry 43 Your Serve Why Do You Love This Game? Our original “40 Under 40” from 14 years ago explain what they (still) find appealing about the tennis business. D .A. Abrams, Chief Diversity & Inclusion Officer, USTA: “Making a living doing something you love is incredible. I am charged with making tennis look like America. This is the ultimate give-back to the sport that has given so much to me.” Jennifer (Kenas) Arianas, Executive Director–Tennis Industry Relations, Tennis Channel: “I’ve always had a passion for our sport. Our industry is a group of unusually passionate and interesting people.” Steve Bellamy, Founder and former President, Tennis Channel: “The reason that I love tennis is really because of the benefits associated with the sport. It's fitness for life. It's gender neutral. It is so reasonably priced. Tennis is the best sport and an incredibly easy product to sell.” Larry Dillon, Manager–10 and Under Tennis, USTA Eastern: “Tennis is like a lifestyle and not a job. I can positively impact the lives of others. I can work in a field that is inherently healthy physically, mentally and emotionally.” Rodney Harmon, Head Coach, Women’s Tennis Team at Georgia Tech: “I love working with my team and seeing the players develop as people and as players.” David Higdon, former Senior Editor at Tennis magazine and former VP–Corporate Communications at ATP: “Whether playing it or promoting it, tennis has helped define who I am as a professional, father, competitor, teacher… you name it. ” Liza Horan, Head of Brand Strategy & Engagement, Hop-a-Razzi: “People 60 TennisIndustry April 2014 are working in tennis because they are passionate about it. Tennis is unique because it’s a global industry that feels local. It’s a small community with little churn… that affords us the institutional knowledge and earned trust necessary to work together to move the sport forward.” Timothy Liptrap, formerly with USTA New England, USTA National and WTT: “Tennis has created lifelong friends. I have appreciated the health benefits, along with the sportsmanship and camaraderie which the game teaches.” Todd Martin, CEO-Designate, International Tennis Hall of Fame: “To be able to work in the sport that I have loved since childhood is a true privilege. Helping kids with aspirations in tennis is gratifying.” Drew Munster, CEO, Tennis Warehouse: “The most satisfying thing to me is that tennis is still fun to play and fun to watch.” Tracy Nickerson Schaefer, formerly with the Georgia Tennis Association: “My family has moved several times and I am always delighted by how many people I meet who have a passion for the sport; it instantly connects us.” Larry Scott, Commissioner, Pac-12 Conference: “[It was most satisfying] working with great people who are very passionate, creative and collaborative.” Pat Shields, Owner & CEO, Fromuth Tennis: “I am lucky that my business helps coaches and clubs. The best part of being in tennis are the tournaments and conferences. I know it’s for work, but it sure feels like a party.” Pam Shriver, Tennis Broadcaster, former pro: “Working in tennis means I try to promote the greatest lifetime family sport on the planet! I love the great workout and fun you can have on the court. At the end of my days, if I have given more back to tennis than I received, I will consider myself a better person.” David Sparrow, former Deputy Editor, Tennis magazine: “Getting to watch and play tennis (two things I'd be doing anyway), and to call that my job, was a remarkable experience.” Kathleen Stroia, Senior VP–Sport Sciences & Medicine and Transitions, WTA: “It has been inspirational to watch the world unite through common passion and love for the game, providing great entertainment, exciting competition, and creating lifelong friendships.” Fred Viancos, Director of Professional Development, USPTA: “It's a small community of people and companies, so you can establish long-term relationships. This means companies work as a group much better than in other industries. It seems we push in the same direction more often than not.” Anne Worcester, Tournament Director, New Haven Open at Yale: “Tennis embodies so many great attributes— hard work, creativity, competitiveness, sportsmanship, kindness, friendship and loyalty—that I have seen impact my life. [Most satisfying is] the chance to make a difference in the lives of inner-city youth.” • We welcome your opinions. Please email comments to [email protected]. www.tennisindustrymag.com