2010AnnuAl RepoRt
Transcription
2010AnnuAl RepoRt
2010 Annual Report ersistent surpassing Efficacious trustworthy selfless Beneficent incredible Dedication Loving Caring Commitment Reliable Integrity Rescue Determination P rotect Resilience Fun respect Love S afehaven Necessary family Security Second Chance Courage Grateful encompassing perseverance Paw-sitive Humane Uplifting Passion Giving Love Heart Sanctuary Miracles team Love Love Love Educate Safehaven angels one word... P Critical inspirational Fascinating l i f e Wonderful Devoted Hero Evolving unconditional i n n o v a t i v e Inspirational Hope Empathy all-embracing COMPASSION V ital S a f e The Calgary Humane Society Care Courage Oppor tunity nice Community Needed Educate Benevolent Open Vibrant Saviour Awesome Message from the President 2010 was a year of remarkable accomplishment at the Calgary Humane Society. To name only a few, CHS furthered our collaborations with like-minded animal welfare groups by participating in large-scale spay/neuter clinics with the Alberta Spay and Neuter Task Force and held remote cat adoptions at various veterinary clinics. At the shelter, construction of the W. Brett Wilson Family Dog Park and the ‘Mewtopia’ build-out for cats were completed, ensuring the best quality of life for cats and dogs staying over until they find their ‘fur-ever’ homes. The Calgary Humane Society’s devoted staff and volunteers have once again impressed and inspired me with their dedication and unwavering enthusiasm for the cause and all of the critters in their loving care. On behalf of the Board of Directors, I take this opportunity to recognize their successes and express our deepest gratitude. deanna steblyk &Lolita President Thank you to CHS’s invaluable members, donors and supporters. Without you, none of this past year’s accomplishments would have been possible. Here’s to another year of success in service of our homeless friends. Deanna Steblyk Message from the Executive Director The year 2010 was one of significant growth and success for Calgary Humane Society. The progress is incredibly encouraging and speaks to having powerful community support of caring Calgarians who share with Calgary Humane Society a vision of a world in which all lives are respected and treated with compassion, in pursuit of the mission of Calgary Humane Society to “help as many animals as we can.” Our community is made up of generous, caring individual and corporate donors, devoted and skilled staff, compassionate and enthusiastic volunteers, and loving and committed foster parents. Together these amazing people ensured that in 2010, more than 7,600 animals in need found shelter, nutritious food, a soft bed, needed medical care, a squeaky toy or two, friendship and compassion at Calgary Humane Society. Our community also includes many valued colleagues who collaborate with Calgary Humane Society, in fostering responsible pet ownership and humane standards of animal treatment in our province, agencies such as Alberta Animal Services and the City of Calgary Animal and Bylaw Services, and countless other breed rescue and animal rescue organizations across Canada. I thank each member of this powerful community for your support and your contributions in 2010 as we continue to collaborate to help as many animals as we can. Patricia Cameron pa t r i c i a c a m e r o n &milo Executive director adoptions lauren & tye Alloro animal admissions floor supervisor 2010 was an outstanding year for the adoption department. The first ever adoption by donation pilot program for adult cats resulted in 329 cat adoptions. The adoption by donation incentive was re-launched later in the year and 428 cats were adopted. The 2nd annual PawJama night saw 51 animals being adopted. 4,201 total adoptions dogs 796 other 228 rabbits Calgary Humane Society 168 was nominated for a national Summit award for its innovative approach to re-homing animals in need; an honor to be recognized by leaders in the animal welfare industry for the ingenuity, leadership and innovation of our animal adoption programs. With open minds and embracing a more compassionate and educational adoption process, working closely with vets and other animal welfare organizations in the community we continue to help animals in need, and enable people to become responsible pet owners. melaina slater & joey operations administrator % 8 18 breed rescue placements cats 3,009 breed rescue Occasionally the CHS encounters animals that may not fit adoptability guidelines due to health or behaviour concern. In these instances CHS works diligently with multiple animal welfare organizations and breed specific rescue groups to find suitable homes for these special animals. Over the past year the number of animals going to breed rescue has increased 188%, a number which CHS is very proud of! Here are just a selection of those groups that we are currently collaborating with: Canine Themes, Bow Valley SPCA, Animal Rescue Foundation (A.R.F.) of Alberta, Alberta Animal Rescue Crew Society (AARCS), Heaven Can Wait Animal Rescue Foundation, Animal Rescue Transfer, Misty Creek Dog Rescue, Pawsitive Match Rescue, Pound Rescue, Beagle Paws Rescue, Bassett Hound Rescue, Cavorting K9s Retreat, Kuublac Belgians, Alberta Bouvier des Flandres Club, Boxer Rescue Canada, Alberta Dachshund Rescue, Doberman Pinscher Club of Canada Inc., Alberta Russell Rescue Organization (ARRO), Great Pyrenees Rescue, Lab Rescue, Southern Alberta Rottweiler Rescue, British Columbia Siberian Husky Club and Rescue, SnowPack Husky Rescue, Snowy Owl Husky Rescue, Prairie Pitbull, NWCC Whippet Rescue, Rescue and Sanctuary for Threatened Animals (RASTA), Second Chance Animal Rescue Society (SCARS), Little Mutts Rescue, Detector Dog Services International Ltd., Persian Dreams, Alberta Birman Rescue, Happy Cat Sanctuary, MEOW Foundation, House Rabbit Society, Birdline Canada, Northstar Lofts, Ferret Rescue & Education Society (FRES), The Alberta Reptile and Amphibian Society (T.A.R.A.S.), Brooks Animal Protection Society (BAPS), Cochrane & Area Humane Society, Pincher Creek Humane Society, Red Deer & District SPCA, Edmonton Humane Society and The Alberta SPCA. disposition & of animals in admissions live release CHS c ar e In 2010 we took in a total of 7,666 animals, over 7,522 admitted in 2009, which represents an increase of 1.9 per cent. The breakdown of animals admitted was: cats at 68 per cent, dogs 20 per cent, rabbits at five per cent, and other animals at seven per cent. The majority of intakes were strays at 3,234, followed by owner surrenders at 2,771. We saw a 9.6 per cent increase in owner surrendered animals. adopted Adopted returned to owner Return to Owner 2009 2008 Transferred Out 2007 2006 still in care Still in Care 0 10 20 30 40 17% live release 2006 to 2010 50 60 Animal Admissions staff were successful in returning 697 lost pets to their owners in 2010 . These emotional reunions are by far a highlight of working in this department. admissions 800 lisa callow & biggs 700 600 total 500 400 cats 300 694 pets returned to owner (pets reunited with their owners) behaviour coordinator 612 animals were surrendered due to lack of owner responsibility. This includes lack of time for an animal; children have moved out of home; children not looking after the animal; animal is too much work, etc. 437 animals were surrendered because there were too many to take care of, 295 of which were cats/kittens. With the initiation of the City of Calgary’s NoCost/Low-Cost spay/neuter clinic opening in January 2011, we hope to see a reduction in animal overpopulation for 2011. 2010 transferred out heidi somerville & molly 200 100 0 JAN FEB MAR APR MAY JUN dogs other JUL AUG SEP OCT NOV rabbits DEC peace officer cremations Desiree ar s e n a u l t , shandell dugdale & angel marketing & communications It is with respect and compassion that the Calgary Humane Society was able to provide a final voyage for 2,000 beloved pets in 2010. The cremations department has grown immensely over the last year and continues to raise the standards of customer care for cremation services. Our staff take pride in knowing they are able to give comfort to those who have lost their pet and that we are the ones responsible for handling their treasured lives with dignity. In 2010 the CHS initiated a new way for the public to honour their pets’ memory in the CHS Memorial Garden. Members of the public can choose a tree, shrub, bench or fire hydrant to commemorate a beloved pets’ life. jamie hickey & storm humane education volunteers Our 2010 volunteer team consisted of an estimated 650 active members. A new volunteer intake system, posting specific positions and shifts on our web site, has resulted in quicker start times into their placements and ensures adequate coverage. A new volunteer handbook was created, and provides a more general orientation to the organization for all volunteers in addition to their specific position orientation. Our foster program continues to grow and now includes 266 foster homes, an increase of 17 per cent from 2009. These wonderful people take animals into their homes, feed, clean, train, socialize, and love them until they are ready to return and move to adoption. The dedication and compassion of these special volunteers continues to amaze and impress. Volunteers were essential in the success of events such as Dog Jog, Cocktails for Critters, and the Christmas Party for the Animals. The CHS would like to thank all of their volunteers for their continued support and look forward to a fantastic 2011! d o g t ra i n i n g attendance 13% behaviour In 2010, the behaviour department expanded to a six person team, allowing expansion of CHS training classes to Dogaholics, a North East Calgary location, along with offering support to the City of Calgary Animal and Bylaw Services’ behaviour department. The number of dogs attending training classes increased by 12.8 per cent over 2009, totaling 1,245. Over 1,100 dogs were assessed in shelter using our specially designed humane behaviour interview assessment process. The behaviour department focused on modification for touch concerns, arousal issues, food bowl and resource guarding, and with dog to dog concerns. Two hundred eighty-five (additional) dogs were adopted thanks to those extra efforts. The CHS behaviour department also hosted a series of seminars by Sarah Kalnajs for three days in May 2010. Her presentations further educated attendees on topics such as canine body language, puppies and their needs, and specific behaviour concerns. animal health Through 2010, the compassionate animal health department continued to provide quality medicine to over 7,500 animals that came into the facility. With medical care ranging from basic exams, vaccinations and spay or neuter surgery to complex orthopedic cases, major dental surgery and everything in between, the Animal Health department remained busy overseeing health and wellness of the shelter population. Along with the responsibility of performing 3,800 surgeries, mainly spay/neuter but including dentals, wound repairs, amputations, orthopaedic repairs, enucleations and a variety of others, animal health also performs X-rays, lab work and other required procedures to prepare animals for adoption. Since many of the animals received at CHS require additional medical care, the animal health department works closely with other veterinarians in the community to assist with diagnosis and treatments of specific cases. decrease in euthanasia (over 2009) animal care Animal care provided care, comfort and enrichment to more than 7,600 animals in 2010. We provided a healthy, clean and loving environment for the numerous dogs, cats, rabbits and exotics that enter our shelter daily. Animal care commits to giving every animal personal time and attention, and focuses on building trust and social skills in less confident dogs. Animal care has extended its reach to the community by helping 83 pet owners with pet food assistance through our Pet Food Bank Program, and provided care and transportation for multiple dogs who were in dire need of professional grooming. c h r i s t i n a c a b ra l & wa l l a c e manager volunteer resources 3 .4% animal sterilizations ( s pay & n e u t e r ) 1500 1300 1100 900 neuters 700 spays 500 300 100 -100 Dog Cat Rabbit neuters 337 1220 72 spays 315 1402 94 admissions staff & incoming animals communications & marketing 2010 was a year of growth and challenge for the communications and marketing department. The addition of a part time photographer enhanced the quality of the adoptable animals page on our web site. The attention to detail and re-design of the web page interface contributed to the increase in visitors, up 18.8 per cent from 2009. 2 ,10 7 Social media became a major focus for communications, which at first presented a few challenges, but as of June 2010 the Calgary Humane Society feedback) had an operational Facebook page, Twitter account, You Tube channel and Happy Tails blog. By the end of the year our Facebook page was ‘liked’ by 1,205 people, and our You Tube channel boasted of 29,255 views of 23 videos all filmed, edited and produced by CHS staff in their spare time. Several of these amazing videos contributed to potential adopters’ deciding factors when adopting one of our animal You Tube Stars. members (92,668 posted views & Interactions with the media grew by 26.3 per cent with a total of 202 interviews completed for 2010. Headliners included charges and an eventual conviction of ‘Mike’s’ abuser – a Doberman who was left beaten and abused in a crate outside a local Calgary veterinary clinic, the success of Dog Jog 2010, our Adoption by Donation initiative, along with photos in the society pages of the Cocktails for Critters Gala. Calgarians were also captivated by the extraordinary journey of a small kitten from China in a shipping container – ‘Mandarin’ who survived over a month long journey. education Dr. Elissa, & buddy animal health kendall 18. 8% w e b s i t e t ra f f i c Humane Education conducted 238 lectures in 2010, reaching 15,490 children, a 26 per cent increase over last year. Our school programs, which cover a wide variety of topics ranging from empathy and safe animal handling to the link between bullying and animal cruelty, are designed to support teachers in meeting their curriculum objectives. New for 2010 was the Fuzzy Friends parent and tot program for children 3 – 5 years of age. Children learned about these animals and their needs through stories, crafts and other fun activities. Participation in our Kids for Animals Club and Youth Ambassadors remained steady in 2010 and our day camp participation increased from 60 campers in 2009 to 171 campers in 2010, a 185 per cent increase. The birthday party program continued to grow in popularity in 2010. We hosted 79 parties and 1166 children in our shelter. Each party had a fun animal-oriented theme that included age appropriate crafts and games. Party guests were also treated to a tour of the facility and a visit with a special animal guest. 29,255 youtube hits ( a v g . 4 3 % a d o p t i o n ra t e after seeing video) protections causes for concern & Investigations protection & investigations other emergency The protection and investigations department investigated 1,367 complaints of animal cruelty and neglect; the majority of those concerns were lack of food, water, and/or shelter for animals. CHS saw a 64 per cent increase in medical neglect cases. Peace officers seized 228 animals in distress, executed five search warrants, laid seven charges under the Animal Protection Act and Criminal Code of Canada, and received 13 convictions on current and past charges. poisoning trapping pet store concern overcrowding medical care injured grooming food/water/shelter roxanne smallman & ruby call centre For the first time, DNA evidence was used resulting in a charge of animal cruelty. Another first included a conviction of a lifetime prohibition from owning an animal in a medical neglect case, which will set an important precedent for future animal cruelty cases. dirty conditions dead animal hot car beaten/abused abandoned 0 100 200 300 400 Protection and investigations formulated a standard for liaising with the Calgary Police Service on Criminal 500 Code charges, and was able to generate revenue for the shelter providing services to the Alberta SPCA. 64% medical neglect 2010 Board of Directors D e a n n a S t e b l y k J u d i t h D w ar k i n P a t r i c i a C a m e r o n P a m B ar b e r A d a m B ar n ar d J i m W . D a v i d s o n D r e w V a n N i e k e r k C a t h y B j o r n d a l e n A n n e H o b b s P a u l B aa y T r i s h R i c c i o J o h n D i e l w ar t H e a t h e r E d w ar d s S u e S c u l l y T h e C a l g ar y H u m a n e S o c i e t y FRIENDS OF CHS A. S. Shachnowich Abraham D. Epp Al Fortier Alex Fonseca Alfred Sorenson Alicia Kelly Aly Lalani Amanda Kershaw Amber Leeson Andrea Brussa Angela MacDonald Ann McCaig Anne Millen Anneliese Coughlan Arthur Wriedt Audrey van den Eikhof Barb Wilson Barbara A. Hibberd Barbara Baker Barbara Romaine Barbara Walmer Barclay Cuthbert Barry Stewart Baxter and George Beatrice Nash Bernice Merrick Betty Gamblin Betty Rice Blake E. MacLaren Bob Cameron Bregazzi Family Brett Finley Brian & Monique Tuffs Brian Perry Bridget A. Damps Bruce McBean Bryon Chomey Cameron Geddes Candice Robertson Carla Stoever Carly Burbank Carol Van Schaick Carolyn Hursh Catherine L. Skulski Cathy Bjorndalen Cathy Waters Chad Monner Chad Zakresky Cheryl Kendall Chris Elyea Christopher Cornez Christopher Ford Cindy Loudfoot Cindy Szabo Claude Durand Clayton D. Gulmick Clayton Driver Colin Acheson Connie Achtman Curtis Lester Curtis Mayert Cynthia L. A. Scheible Dale Mennis Danae Laut Darren Fichter Dave Foraie Dave Reay David Carey David Fesyk David Schroth David Wright Dean Morrison Deanna & Harvey Steblyk Debbie Bloom Deborah White Derek Ryder Devin Pezzin Don Ainswoth Don Maxwell Donald Phillips Donald Sabo Donna Jones Dorothy Sherling Doug & Peggy Kay Drew Van Niekerk E. M. Moran E.J. Fordham g ra t e f u l l y a c k n o w l e d g e s t h e f o l l o w i n g s u p p o r t e r s : Edna C. King EJ Park Ejvind Villadsen Elaine Barnes Elizabeth Kaufman Eunice Heiken Evelyn Fulton Frances Goble Garry Gandza Geoff Whitehouse Gerald Edwards Glen McPherson Glenda Comery Gloria J. Kelly Grant Bieber Grant Imes Gregg Scott Gregory Philip Heather MacDonald Helen J. Hansen Henry Astle Herta Tresnak Holly Millar Home Care Senior South Team Irene Locatelli Bloch Isabella Moreland Jacqueline Hunter Jaime Hughes James Upshall James W. & Patricia Davidson Jane E. James Jane M. Smith Janette Lundy Jasmine Johal Jay Fotie Jean Kittlitz Jean M. Cotsworth Jeff Hale Jeff Natland Jeff Power Jennifer McManes Jim Anderson Jim Neale Jim Zannis Joanne A. Wrigley Jodi Sutherland John Blythe John Hetherington John Hoeppner John Leduc John P. Dielwart John Woods John Zawaly Judith Dwarkin & David Wells June Fox Justine Hand Karen Black Karen Nixon Katherine Wagner Kathryn Stankievech Katrina Olson-Mottahed Keith and Frances Judson Kelly Wong Kenneth Hanley Kevin Mercs Kristine S. Legge Larry & Mona Lindstrom Larry Clausen Leslie Chisholm Linda Bird Linda Faass Linda Johnsen Linda Noble Liona Ngai Lisa Briscoe Lisa Fernandes Lisabeth Dempster Lois Alderdice Loretta McMillan Lori Crawford Lori Maxwell Luc Chartrand Lyne McDonald Lynn Myhra M. A. Stanfield M. Luise Merk Malcom Lowe Margaret Graw Margaret Mckenzie Margaret Tubb Maria Rees Marian Aiello Marie J. Walsh Marilyn Dobson Marilyn McLachlan Marion Eileen Jensen Marisa Zarusky Martha Lukich Martin Molyneaux Mary E. Lundberg Matthew Brister Matthew Kealey Maureen Snyder Maureen Stapleton Mayme Cox Michael Powell Michelle Hegge Michelle Jabs Mike Johnsen Mike Mokievsky-Zubok Mona Dallmann, Maxwell Canyon Creek Mona MacDonald Morgan Chollak Murat Dogar Muriel MacBean Murray Abrahams Murray C. Marshall N. M. & Heather Edwards Nancy L. Olsen Natalie Boisvert Neal D. McMillan Neil Duffy Pam & John Barber Pam Lavers Pat & Katherine Miller Pat Cameron Patricia Hines Patricia Robertson Patrick Kenny Paul & Gillian Baay Paul Frenette Paul St. Clair Paul W. Sparks Peter and Carol Ann Williams Philip Briddon Philippe Martin Pom Pom Ting Pulse Seismic Randy & Charlene Diddams Rhoda Schultz Richard Tanner Rick and Ester Mitchell Rob Blackwell Robert & Anne Hobbs Robert and Deborah Gilchrist Robert C. Bennett Robert McGrory Robert Price Robert Skelly Robyn Barton Robyn Bourgeois Rod Hume Roger Ranieri Roland Ruitenschild Ronald J. Cargo Rory & Vicki Polson Roy Heise Ruth Barker Ruth Bragg Ruth Costantini Salim Dhalla Sam Dielwart Samantha Poon Sandra Fradsham Sandy MacIsaac Scott Bratt Sean Blackwell Sharie Acheson, The Pet Lovers Realtor Shawn Craven Shayla Wheeler Sherry Koftinoff Shirley Turnbull Sigurd Thompson Staff of Lee Valley Tools (Pat Holm) Stephen Bergstrom Stewart Brightman Susan McDougall Susan Miller Susan Sharo Susan Van Niekerk Suzanne Brazao Tanya Tsang Tasha Sherbanuk Ted Nason Teresa Vollob Terra Nicolay Terry Millar Tracey Mulhall Trish & Lucio Riccio Victor Jircik Violet Robinson W. Brett Wilson Wayne Wolfe Wendy K. Turnbull William A. Cumming William and Shelley Filipski William Bradley William Hutchinson William Lacey Bonavista Energy Trust Bridgeland Sport & Spine Calcon Construction Inc Calfrac Well Services Ltd. Calgary Academy of Veterinary Medicine Calgary Airport Authority Calgary Co-operative Association Calgary Stampede Canadian Pacific Railway Canadian Tire McKenzie Canyon Creek Toyota Cenovus Energy Inc. Central Services Fundraising Christensen McKeen Consulting Inc. Churchill Armoured Car Service Inc. Citi Payment Services City of Calgary City of Calgary - Animal & Bylaw Services ConocoPhillips Canada Co-operators Insurance Cork Fine Wines Country Hills Petroleum Crab Apple Clothing Company Crescent Point Resources Ltd. Caring Corporations Crew Energy Inc. 897032 Alberta Inc. CTV Television Inc. Abbeydale Elementary Sch. De Winton Pet Hospital Accurate Screen Ltd. Dennis Mahoney Trucking AltaGas Utility Group Inc. Derm.ca Dermatology & Esthetics American Express Canada Direct Cash ATM Management Partnership Annapolis Capital Limited Douglas Homes Ltd. Apache Canada Ltd. DP Consulting Services ARC Resources Ltd. Dr Peter Whidden Professional Corpration Associate Veterinary Clinics Durwest Consrtuction ATCO Gas Systems (Atla) Ltd. ATCO Pipelines Employee & Community Service Fund Earl Grey School Edith Cavell Chapter #25, Eastern Star ATCO Power Elbow River Casino Auto Value/Central Auto Parts Enbridge Pipelines Inc. Back in the Pack dog daycare EnCana Corporation Base Electronics Enchanted Florist Bisou Bisou Catering Ltd ENMAX Energy Corporation Bjornson Designs Inc. Evraz Inc. BMO Harris Private Banking Fairborne Energy Ltd. Federal Metals Inc. FirstEnergy Capital Corp. Fish Creek School FOCOP Freehold Royalty Trust GENIVAR Gibson Energy Ltd. Government of Alberta Government of Alberta - Culture & Community Spirit H.J. Baker & Bro. Inc. Halliburton Canada Inc. Hill’s Pet Nutrition Canada Home Care Senior South Team Hyatt Auto Sales Ltd. Insite Petroleum Consultants Intact Financial Corporation Integrated Pipeline Projects Canada Ltd. Jewels By Maximes Kane Veterinary Supplies Kat-B Enterprises Ltd. Kijiji Canada Kinsmen Club of Calgary KPMG MSLP LA Weight Loss Alberta Corp. Lion Industries Inc. Markin Petroleum Mark’s Work Wearhouse Ltd. Masters Gallery Ltd McLennan Ross Mountview Elementary Municipal District of Rocky View No. 44 Murphy Oil Company Ltd. Navigate Financial Group Ltd. Nexen Inc. Norwin Management Ltd. Penn West Petroleum Ltd Pepsi Bottling Group Petland - Head Office Petlynx Corporation Petrobank Energy & Resources Petro-Canada Petsecure Pfizer Animal Health Progress Energy Resources RBC Dominion Securities Redwater Corporation Resorts of the Canadian Rockies Rockford Management Rotary Club of Calgary Heritage Park Royal Canadian Legion 284 Royal Inn North Calgary Royal Liquor Merchants Royal Sun Alliance Insurance SBI Modular Ltd Shaw Communications Inc. Shell Canada Limited Studio Bollywood I Dance Supreme Men’s Wear Talisman Energy Inc. Telus TELUS - Team Telus Cares The Inner Hound The Tate Family Trust The Tower Group TransCanada Pipelines Limited Trico HSE Ltd Trotter & Morton Vintage Group Head office Wen-Di Interiors Western Financial Insurance Winstar Resources Ltd. Foundations Anne Marie Peterson Legacy Fund at The Calgary Foundation Apache Canada Ltd. Belich Family Fund at The Calgary Foundation Bellini Foundation BMO Employee Charitable Foundation Bonavista Energy Trust Brandy Leigh O’Donnell-Davis Memorial Fund Chinook Foundation CIBC Children’s Foundation Elmer & Penny Harbridge Fund at The Calgary Foundation Encana Cares Foundation FirstEnergy Community Foundation Georgina Sawyer Memorial Foundation Imperial Oil Foundation JC Anderson Legacy Fund at The Calgary Foundation John and Elsie Collins Foundation L.A. & G.V. Thorssen Family Fund at The Calgary Foundation Maurice McCaig Flow Through Fund at The Calgary Foundation Patrick E. Fuller Foundation Power of One Foundaton Private Giving Foundation Rubicon Fund at The Calgary Foundation Rupert and Buttercup Foundation Sherling Animal Welfare Fund at The Calgary Foundation Southworth Charitable Foundation Strategic Charitable Giving Foundation The Calgary Foundation The Calgary Rotary Clubs Foundation William & Constance Topley Fund at The Calgary Foundation Bequests Clara Virginia Tabraham Dahrlyne Hubert Dr. Bernard L. Lundberg Elena Lillian Bisson Elizabeth Graham Frederick Jamieson Campbell Gail Marjorie Ellen Knights Pinna Helen Eileen Elizabeth Zebroski Helga Anna Kleinschmidt Henryk Rajner Irene Alice King Irene Dunnett Jeanette Charlotte Marie Waring Jennie Marie Young John Douglas McLean Katherine Labiuk Lillian Irene Callum Marita Mary Ryan Monita Jeanne Kinash Patricia Lynn Miller Rachel Winifred Durham Rhea Veronica Thorpe Ruth Sheila MacKenzie Baxter Sheila M Baxter Shirley Anne Marple Theresa Catherine Baxter Thomas Carrick Waldtraud Heidi Hannibal Yvonne Patricia Nich The Calgary humane society wants to recognize all of our donors and we apologize for any names that have been omitted. resource development The community support from caring Calgarians comes to the Calgary Humane Society in many forms. Monetary donations, in-kind donations, gifts of time, and talent from our many volunteers allow CHS to provide a broad spectrum of community-based programming and to maintain our extensive facility. There is no gift too small, as each and every gift makes a difference in the lives of the animals cared for by the Calgary Humane Society. Calgary Humane Society’s three major fund development events in 2010 were tremendously successful. In June 2010 Dog Jog was extremely well-attended, and despite the uneven weather, fun was had by all with over $139,000 raised. In November, CHS’s signature, gala event Cocktails for Critters was held at Hotel Arts. This hugely popular event raised $273,000 for CHS programming and brought out Calgary’s best-dressed, both two and four legged! In early December, the CHS Christmas Party for the Animals showed the generosity of the season for our shelter animals – everyone in attendance had a great time and we crammed two vans full of necessary operating supplies and raised over $24,000. The Calgary Humane Society strives to strengthen existing partnerships with the community, stakeholders; both corporate and individual, while always looking to develop new relationships. That support enables CHS to provide the highest level of care to our animal friends. You have truly made a difference in the lives of the animals served by Calgary Humane Society through your involvement, investment and for that, we are truly grateful. the w. brett wilson f a m i l y d o g p ar k opened september 29, 2010 The park was generously funded by W. Brett Wilson, and is dedicated to his best friend Maja. The 2.3 acre off-leash Dog Park includes an outdoor agility area and allows canine residents of the Calgary Humane Society a chance to release energy and reduce stress. adopting right: rolie Rolie was the best thing ever. He is now a part of our family and has found his fur-ever home. We all have so much fun with him! happy tails We are actually looking at adopting another puppy. Thanks for the best dog ever! She has been t h e lov e o f our lives and i s n ow k n ow n as “Princess Fuzzybottom”. Left: sonny a.k.a. princess fuzzybottom I told Jillian to b e low : Jillian & Lizzy T h e re a re n o t enough thanks that animal lovers can give to the staff and volunteers of the Calgary H u m a n e S o c i e t y. let the kitty pick her because then she would have her forever friend . Please let all her b e low l e f t : K ay l a & s a m s o n From the moment we brought her home, Jillian has been Lizzy’s girl. She sleeps with her, purrs for her and will cuddle with her. friends at the Humane Society know how much fun she is having in her new life! I adopted Samson a year ago and I couldn’t be happier. He is a lovable addition to my home. left: ra i n e & gretel To the Members of the Calgary Humane Society for Prevention of Cruelty to Animals management’s responsibility Management is responsible for the preparation and presentation of the accompanying financial statements, including responsibility for significant accounting judgments and estimates in accordance with Canadian generally accepted accounting principles and ensuring that all information in the annual report is consistent with the statements. This responsibility includes selecting appropriate accounting principles and methods, and making decisions affecting the measurement of transactions in which objective judgment is required. In discharging its responsibilities for the integrity and fairness of the financial statements, management designs and maintains the necessary accounting systems and related internal controls to provide reasonable assurance that transactions are authorized, assets are safeguarded and financial records are properly maintained to provide reliable information for the preparation of financial statements. The Board of Directors and Finance and Audit Committee are composed primarily of directors who are neither management nor employees of the Society. The Board is responsible for overseeing management in the performance of its financial reporting responsibilities, and for approving the financial information included in the annual report. The Finance and Audit Committee fulfils these responsibilities by reviewing the financial information prepared by management and discussing relevant matters with management and external auditors. The Board is also responsible for recommending the appointment of the Society’s external auditors. Meyers Norris Penny LLP, an independent firm of Chartered Accountants, is appointed by the members to audit the financial statements and report directly to them; their report follows. The external auditors have full and free access to, and meet periodically and separately with, both the Committee and management to discuss their audit findings. Patricia Cameron, Executive Director March 30, 2011 Patricia Cameron, Executive Director March 30, 2011 1 To the Members of the independent auditors’ report Calgary Humane Society for Prevention of Cruelty to Animals We have audited the accompanying financial statements of the Calgary Humane Society for Prevention of Cruelty to Animals, which comprise the statement of financial position as at December 31, 2010, statements of revenue and expenses and changes in fund balances, and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. Management’s Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with Canadian generally accepted accounting principles, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditors’ Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. Except as explained in the following paragraph, we believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified audit opinion. Basis for Qualified Opinion In common with many not-for-profit organizations, the Society derives a significant portion of its revenue from donations and fundraising, the completeness of which is not susceptible to satisfactory audit verification. Accordingly, our verification of these revenues was limited to the amounts recorded in the records of the Society and we were not able to determine whether any adjustments might be necessary to revenue, excess of revenue over expenses, assets and fund balances. Qualified Opinion In our opinion, except for the possible effects of the matter described in the Basis for Qualified Opinion paragraph, the financial statements present fairly, in all material respects, the financial position of the Calgary Humane Society for Prevention of Cruelty to Animals as at December 31, 2010, and its financial performance and its cash flows for the year then ended in accordance with Canadian generally accepted accounting principles. Meyers Norris Penny LLP, Chartered Accountants March 30, 2011 Calgary Humane Society for Prevention of Cruelty to Animals statement of financial position Statement of Financial Position As at December 31, 2010 General Operating Fund 2010 2009 2010 Capital Fund 2009 Restricted Fund 2010 2009 2010 Total 2009 Assets Current Cash Accounts receivable Inventory (Note 5) Prepaid expenses Due from (to) other funds Marketable securities (Note 6) Property and equipment (Note 7) 1,306,749 58,770 78,760 34,855 (129,599) 858,474 108,941 70,844 22,192 (251,310) 149,961 267,905 65,479 (20,362) 65,329 (16,595) 1,372,228 58,770 78,760 34,855 - 923,803 108,941 70,844 22,192 - 1,349,535 809,141 149,961 267,905 45,117 48,734 1,544,613 1,125,780 6,789,880 - 2,732,246 - 9,038,492 9,517,428 - - 6,789,880 9,038,492 2,732,246 9,517,428 8,139,415 3,541,387 9,188,453 9,785,333 45,117 48,734 17,372,985 13,375,454 393,797 55,537 257,590 70,422 - - - - 393,797 55,537 257,590 70,422 449,334 328,012 - - - - 449,334 328,012 818,844 104,234 6,767,003 307,537 90,338 2,815,500 9,038,492 149,961 9,517,428 267,905 45,000 117 - 45,000 3,734 - 818,844 45,000 9,038,492 104,351 6,916,964 307,537 45,000 9,517,428 94,072 3,083,405 7,690,081 3,213,375 9,188,453 9,785,333 45,117 48,734 16,923,651 13,047,442 8,139,415 3,541,387 9,188,453 9,785,333 45,117 48,734 17,372,985 13,375,454 Liabilities Accounts payable and accrued liabilities Deferred revenue Fund balances Unrestricted (Note 8) Restricted for endowment purposes (Note 9) Invested in property and equipment Externally restricted (Note 10) Internally restricted (Note 10) Approved on behalf of the Board: Director Deanna Steblyk, Director Director Adam Barnard , Director The accompanying notes are an integral part of these financial statements. 3 statement of revenue & expenses Calgary Humane Society for Prevention of Cruelty to Animals & changes in fund balances Statement of Revenue and Expenses and Changes in Fund Balances For the year ended December 31, 2010 General Operating Fund 2010 2009 Revenue 2010 Capital Fund 2009 Restricted Fund 2010 2009 2010 Total 2009 4,795,489 2,649,728 1,847,206 249,696 145,504 157,551 1,652,962 2,584,811 1,684,227 244,800 (315,183) 606,102 6,875 - 10,000 - - 9,000 - 4,795,489 2,656,603 1,847,206 249,696 145,504 157,551 1,652,962 2,603,811 1,684,227 244,800 (315,183) 606,102 9,845,174 6,457,719 6,875 10,000 - 9,000 9,852,049 6,476,719 3,536,494 1,051,394 357,244 426,953 - 3,418,734 1,098,111 382,274 351,020 - 603,755 567,690 - - 3,536,494 1,051,394 357,244 426,953 603,755 3,418,734 1,098,111 382,274 351,020 567,690 5,372,085 5,250,139 - - 5,975,840 5,817,829 Excess (deficiency) of revenue over expenses 4,473,089 1,207,580 (596,880) (557,690) - 9,000 3,876,209 658,890 Fund balances, beginning of year Inter-fund transfers (Note 8) 3,213,375 3,617 1,941,114 64,681 9,785,333 - 10,343,023 - 104,415 (64,681) 13,047,442 - 12,388,552 - Fund balances, end of year 7,690,081 3,213,375 9,188,453 9,785,333 48,734 16,923,651 13,047,442 Bequests Donations and fundraising Programs and services City of Calgary contribution Investment income (loss) Unrealized gain on marketable securities Expenses Wages and employee benefits Operating General and administrative Fundraising Amortization Calgary Humane Society 603,755 567,690 2010 Program Expense Summary 12% Animal Adoptions and Foster Care Veterinary care and spay/neuter Cruelty investigations 45,117 p r o g ra m e x p e n s e s u m m ar y Animal Care and Comfort Animal Health and Welfare 48,734 (3,617) 24% 8% 3% 4% Community Outreach Humane Education Volunteer Development Administration and program support 4% 8% Resource The accompanying notes are anDevelopment integral part of these financial statements. 15% 6% 4 16% Calgary Humane Society for Prevention of Cruelty to Animals statement of cash flows Statement of Cash Flows For the year ended December 31, 2010 2010 Operating activities Excess of revenue over expenses Items not affecting cash Amortization Unrealized gain on marketable securities (Gain) loss on sale of marketable securities Foreign exchange loss on investment account 3,876,209 603,755 (157,551) (57,067) 2,348 4,267,694 Changes in non-cash working capital: Accounts receivable Inventory Prepaid expenses Accounts payable and accrued liabilities Deferred revenue 50,171 (7,916) (12,663) 136,207 (14,885) 4,418,608 Investing Purchase of equipment Proceeds on sale of marketable securities Purchase of marketable securities 2009 658,890 567,690 (606,102) 268,834 116,814 1,006,126 (17,114) (1,857) (6,685) (63,340) (5,294) 911,836 (124,819) 1,363,814 (5,209,178) (336,336) 3,040,509 (3,542,685) (3,970,183) (838,512) Increase in cash resources 448,425 73,324 Cash, beginning of year 923,803 850,479 1,372,228 923,803 Cash, end of year Humane Efficacious unconditional inspirational surpassing Persistent Passion Beneficent Necessary Devoted Critical Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2010 notes to financial statements Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2010 2. Significant accounting policies (continued from previous page) Financial instruments (continued from previous page) 1. Nature of operations The Calgary Humane Society for Prevention of Cruelty to Animals (“the Society”) is a not-for-profit organization that was incorporated under the Alberta Societies Act in 1922. The Society is a registered charity as defined under paragraph 149(1) (f) of the Income Tax Act, and therefore, is not subject to income tax. The mandate of the Society is to improve the welfare of animals through programs and services in sheltering, education, protection and advocacy. 2. Significant accounting policies The financial statements have been prepared in accordance with Canadian generally accepted accounting principles as issued by the Accounting Standards Board, and include the following significant accounting policies: Fund accounting The Society follows the restricted fund method of accounting. Activities of the Society are segregated in the following funds: i) The General Operating Fund accounts for the Society’s program delivery and administrative activities. This fund reports unrestricted resources, restricted operating grants, and other internally restricted amounts. ii) The Capital Fund accounts for the assets, liabilities, revenue and expenses related to the Society’s property and equipment. This fund reports both internally and externally restricted funds. iii) The Restricted Fund accounts for the assets, liabilities, revenue and expenses of the Society’s endowment funds, and its internally and externally restricted funds. Pledges receivable Pledges receivable are not recorded in the Society’s financial statements, as there is no assurance that they will ultimately be collected. Pledges are recorded in the financial statements when they are received. Inventory Goods for resale are recorded as inventory and are recorded at the lower of cost and net realizable value. Cost is determined by the average cost method. Due from (to) other funds Due from (to) other funds represents amounts owed between certain funds. These inter-fund balances are non-interest bearing and have no fixed terms of repayment. Financial instruments Held for trading The Society has classified the following financial assets as held for trading: cash, marketable securities, and accounts receivable. Transactions to purchase or sell these items are recorded on the trade date, and transaction costs are immediately recognized in the statement of revenue and expenses. Held for trading financial instruments are initially and subsequently measured at their fair value, without any deduction for transaction costs incurred on sale or other disposal. Gains and losses arising from changes in fair value are recognized immediately in the statement of revenue and expenses. The fair value of marketable securities is determined by reference to quoted market prices. The fair value of cash and accounts receivable approximates their carrying value due to their short term nature. Other financial liabilities The Society has classified accounts payable and accrued liabilities as other financial liabilities. These liabilities are initially recognized at their fair value which is approximated by the instrument’s initial cost in a transaction between unrelated parties. Transactions to purchase or sell these items are recorded on the trade date, and transaction costs are immediately recognized in the current year statement of revenue and expenses. Fees incurred on an exchange of financial liabilities or a modification of the terms of financial liabilities that is accounted for as an extinguishment are included as part of the gain or loss on extinguishment, while any related other costs incurred are recognized in the current year statement of revenue and expenses. All fees and costs incurred on the exchange or modification of a financial liability not accounted for as an extinguishment are included in the carrying amount of the modified financial liability and amortized over its remaining expected life. Any related other costs incurred are recognized in the current year statement of revenue and expenses. Other financial liabilities are subsequently measured at amortized cost using the effective interest method. Under this method, estimated future cash payments are discounted over the liability’s expected life, or other appropriate period, to its net carrying value. Amortized cost is the amount at which the financial liability is measured at initial recognition less principal repayments, and plus or minus the cumulative amortization using the effective interest method of and difference between that initial amount and the maturity amount. The fair value and carrying value of other financial liabilities approximate each other due to the short term maturities of accounts payable and accrued liabilities. Total interest expense calculated using the effective interest rate method, is recognized in the statement of revenue and expenses. Gains and losses arising from changes in fair value are recognized in the statement of revenue and expenses upon de-recognition or impairment. Property and equipment Property and equipment are recorded at cost. Donated property and equipment are recorded at fair market value at the date of contribution. Amortization is reported in the Capital Fund and is recorded using the straightline method at the following annual rates, intended to recognize the cost of the assets over their expected useful lives. In the year of acquisition, amortization is taken at one half the standard rates: Buildings and landscaping Equipment and furniture Automotive equipment Revenue recognition Restricted contributions related to general operations are recognized as revenue of the General Operating Fund in the year in which the related expenses are incurred. All other restricted contributions are recognized as revenue of the appropriate restricted fund, or if no restricted fund exists, they are recognized in the General Operating Fund using the deferral method of accounting. Unrestricted contributions are recognized as revenue of the General Operating Fund in the year received or receivable if the amount to be received can be reasonably estimated and collection is reasonably assured. Programs and services and fee for service revenue are recognized when the related service is provided. Investment income includes dividends and interest income, and realized and unrealized investment gains and losses, which is recognized as revenue of the General Operating Fund when earned. t e a m Love respect trustworthy Care Empathy 6 5% - 10% 20% 15% V ital 7 encompassing Grateful Love Love Love Commitment notes to financial statements Calgary Humane Society for Prevention of Cruelty to Animals Calgary Humane Society for Prevention of Cruelty to Animals For the year ended December 31, 2010 For the year ended December 31, 2010 Notes to the Financial Statements Notes to the Financial Statements 2. Significant accounting policies (continued from previous page) Donated services and materials Donated services and materials are recorded in the financial statements at fair market value when fair market value can be reasonably estimated and when these items would have otherwise been purchased. The Society’s programs benefit from substantial services in the form of volunteer time, which is not recorded in the Society’s financial statements, because of the difficulty in determining their fair value. Foreign exchange Transaction amounts denominated in foreign currencies are translated into their Canadian dollar equivalents at exchange rates prevailing at the transaction dates. Carrying values of monetary assets and liabilities reflect the exchange rates at the balance sheet date. Gains and losses on translation or settlement are included in the determination of excess of revenue over expenses for the current period. Income taxes The Society is registered as a charitable organization under the Income Tax Act (“the Act") and as such is exempt from income taxes and is able to issue donation receipts for income tax purposes. In order to maintain its status as a registered charity under the Act, the Society must meet certain requirements within the Act. In the opinion of management, these requirements have been met. Use of estimates The preparation of financial statements in conformity with Canadian generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. Accounts receivable are stated after evaluation as to their collectability and an appropriate allowance for doubtful accounts is provided where considered necessary. Provisions are made for slow moving and obsolete inventory. Amortization is based on the estimated useful lives of property and equipment. 4. Going concern These financial statements have been prepared on the basis of accounting principles applicable to a going concern, which assumes the Society will realize the carrying value of its assets and satisfy its obligations as they become due in the normal course of operations. 5. Inventory The cost of inventory recognized as an operating expense amounted to $184,503 (2009 - $204,511). 6. Marketable securities Marketable securities are recorded at market value. At December 31, 2010 the cost of the investments was $6,452,057 (2009 - $2,551,975). 7. Property and equipment Land Buildings and landscaping Equipment and furniture Automotive equipment Cost Accumulated Amortization 2010 Net Book Value 2009 Net Book Value 1,550,000 9,206,029 1,710,451 337,095 2,126,352 1,354,335 284,396 1,550,000 7,079,677 356,116 52,699 1,550,000 7,425,578 474,704 67,146 12,803,575 3,765,083 9,038,492 9,517,428 3. Recent accounting policies Canadian accounting standards for not-for-profit organizations In October 2010, the Accounting Standards Board (“AcSB”) approved the accounting standards for private sector not-for-profit organizations (“NFPO’s”) to be included in Part III of the CICA Handbook (“Handbook”). Part III is comprised of: The existing “4400 series” of standards dealing with unique circumstances of NFPO’s, currently in Part V of the Handbook; and The new accounting standards for private enterprises in Part II of the Handbook, to the extent that they would apply to NFPO’s. Effective for fiscal years beginning on or after January 1, 2012, private sector NFPO’s will have the option to adopt either Part III of the Handbook or International Financial Reporting Standards (IFRS). Earlier adoption is permitted. The Society does not expect the implementation of these standards to have a material impact on their financial statements. 8 8. Unrestricted fund balances 2010 307,537 4,473,089 3,617 (19,500) (3,932,003) (13,896) Balance, beginning of year Excess of revenue over expenses Transfer from restricted fund Transfers (to) from emergency fund Transfers to Estate of Dr. Robert Lundberg fund Transfers to externally restricted funds 818,844 Balance, end of year 2009 (2,093) 1,207,580 64,681 109,950 (1,000,000) (72,581) 307,537 9. Restricted for endowment purposes The amount restricted for endowment purposes is a bequest from Gordon Wright, which has an externally imposed restriction that the resources be maintained in perpetuity. 9 notes to financial statements Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements For the year ended December 31, 2010 10. Restricted funds a) Externally restricted funds: maureen slater & sir thomas Expenses from the restricted funds are required to be used as follows: volunteer (right) Alberta Gaming and Liquor Funds: restricted for use as per gaming licenses Phoebe and Joan Snyder Education Fund: to promote humane attitudes towards animals through media advertising and the violence prevention program. Alberta Gaming and Liquor Phoebe and Joan Snyder Education Fund 2010 2009 104,234 117 90,338 3,734 104,351 94,702 s ara h g r i f f i t t s & muggs During the year, $13,896 was transferred from unrestricted funds to externally restricted funds (2009 $7,900) and $3,617 was transferred to unrestricted funds from externally restricted funds (2009 - $nil). animal care floor supervisor b) Internally restricted funds: Emergency Fund Estate of Dr. Robert Lundberg Capital Fund 2010 2009 1,335,000 5,432,003 149,961 1,315,500 1,500,000 267,905 6,916,964 3,083,405 In 2010, the Board of Directors transferred $19,500 to the Emergency fund (2009 - $109,950 transferred from the Emergency Fund). The Emergency Fund is intended to finance the Society for three months of operations. In March 2008, the Board of Directors approved a motion to internally restrict all funds received and expected to be received from the Estate of Dr. Robert Lundberg for the purpose of achieving the strategic goals of the Society. The Capital fund represents amounts internally restricted for acquisition of property and equipment. 11. Fundraising expenses As required under The Charitable Fundraising Act of Alberta, the Society reports that $193,181 was paid as remuneration to employees primarily responsible for fundraising in the year ended December 31, 2010 (2009 $210,499). 10 l Siafehaven fe selfless Inspirational Resilience These amounts are internally restricted by the Board of Directors to be held for the following purposes: Fascinating all-embracing Hope Uplifting Calgary Humane Society for Prevention of Cruelty to Animals Notes to the Financial Statements notes to financial statements For the year ended December 31, 2010 12. Financial instruments The Society, as part of its operations, carries a number of financial instruments. It is management's opinion that the Society is not exposed to significant interest rate, currency or credit risks arising from these financial instruments except as otherwise disclosed. Foreign Currency Risk The Society enters into investment transactions denominated in United States currency for which the related revenues, expenses, cash and marketable securities balances are subject to exchange rate fluctuations. As at December 31, 2010, foreign denominated cash and marketable securities were as follows: Cash Marketable securities 2010 2009 36,889 860,736 11,785 747,165 Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates. In seeking to manage the risks from foreign exchange rate fluctuations, the Society closely follows exchange rates and management monitors investment performance monthly. A 1% increase in foreign exchange rates would decrease cash by $369 (2009 - $118) and marketable securities by $8,607 (2009 - $7,472), resulting in a decrease of revenue over expenses of $8,976 (2009 $7,590). 13. Capital management The Society defines capital as fund balances plus deferred revenue. The Society receives the majority of these operating and capital funds from donations and fundraising, programs and services, and bequests. The Society manages its capital structure and makes adjustments to it, based on the funds available to the Society, in order to support its ongoing programs and operations. The Society is not subject to debt covenants or any other capital requirements with respect to operating funding. Funding received for designated purposes must be used for the purposes outlined by the funding party. As at December 31, 2010, the Society has complied with the external restrictions on any external funding provided. 11 ersistent surpassing Efficacious trustworthy selfless Beneficent incredible Dedication Loving Caring Commitment Reliable Integrity Rescue Determination P rotect Resilience Fun respect Love S afehaven Necessary family Security Second Chance Courage Grateful encompassing perseverance Paw-sitive Humane Uplifting Passion Giving Love Heart Sanctuary Miracles team Love Love Love Educate Safehaven angels one word... P Critical inspirational Fascinating l i f e Wonderful Devoted Hero Evolving unconditional i n n o v a t i v e Inspirational Hope Empathy all-embracing COMPASSION V ital S a f e The Calgary Humane Society Care Courage Oppor tunity nice Community Needed Educate Benevolent Open Vibrant Saviour Awesome t h a n k yo u for your love & support