OHL: a company that creates social and environmental value
Transcription
OHL: a company that creates social and environmental value
5 B OHL Desarrollos Created in 2001 for identifying opportunities for diversification for the OHL Group in the tourism and hotel sector, OHL Desarrollos had three projects among its assets in 2015: Mayakoba, in Riviera Maya (Mexico), Centro Canalejas in Madrid (Spain) and the Old War Office building in London (United Kingdom). 250 Mayakoba Resort. Riviera Maya. Mexico OHL Group Annual Report 2015 Sustainability Report 2015 • B5 OHL Desarrollos BUSINESS PERFORMANCE IN 2015 OHL Desarrollos ended 2015 with significant milestones in relation to its activity and the three projects being developed in the tourism and hotel sector: Mayakoba, in Mexico’s Riviera Maya, Centro Canalejas Madrid and the Old War Office, in London. The sales obtained by the division totaled 125 million euros, up 27.2% with respect to the figure for 2014. The strong performance of the corporate business is reflected in the 18.5% growth in EBITDA (excluding the sale of real estate assets), derived from the excellent results of the Mayakoba hotels. OHL Desarrollos - Position Development of unique mixed-use and top-quality projects, operated by the foremost hotel chains worldwide. Strategy of expansion and business development in the international market, capitalizing on the experience and the know-how acquired in the Mayakoba projects (both in the Mayakoba Resort as well as in Ciudad Mayakoba), Mexico; Centro Canalejas Madrid, Spain, and its most recent project, the Old War Office, London, United Kingdom, as a global developer of top-level projects. Markets Activities in Mexico, Spain and the United Kingdom. Study of projects as a developer in other markets. MAYAKOBA RESORT Tourism in Mexico became consolidated in 2015, and its growth was intensified, particularly in Riviera Maya, where OHL Desarrollos plays a very important role with its Mayakoba complex, one of the most exclusive resorts in the world and the seed that germinated into the division. At a distance of 6 km from Playa del Carmen, Mayakoba has three 5-star ultra-luxury hotels operated by three of the foremost international hotel chains: the Fairmont, the Rosewood and the Banyan Tree, together with the El Camaleón golf course, designed by Greg Norman. In 2015, Mayakoba obtained a weighted average occupancy rate in its three hotels of 62.6%, improving upon the 60.2% figure for 2014 and having raised its average daily room rate by 4.6%, from 458 to 479 dollars, and the rate of revenues per available room by 9.1%, from 275 to 300 dollars. With this, Mayakoba’s revenues have increased 7.1%, from 112 to 120 million dollars. 251 CIUDAD MAYAKOBA Ciudad Mayakoba has embarked on the development of 408 hectares (ha) with specific real estate products for three market segments: the social and middleincome residential area, Parques de Mayakoba, with 221 ha; the luxury-class residential Mayakoba Country Club, with 165 ha, and the Mayakoba Village commercial area, with 23 ha. The development has become a reference as a sustainable real estate project in both Playa del Carmen and the State of Quintana Roo. CENTRO CANALEJAS MADRID Centro Canalejas Madrid, with an investment of close to 500 million euros, is expected to be operational by the end of 2018, once the pace of performance is recovered following the institutional agreements reached in 2015. True to the company’s commitment to maximum respect for the buildings, the project has continued with the restoration of the interior elements of heritage value. This project has already sparked considerable fresh interest in the city of Madrid, not only because it will recover a rich historical-cultural heritage, but also because, with its development, the value of the surrounding area, of the tourismshopping axis formed by Plaza de Cibeles, Puerta del Sol and the Royal Palace and of Madrid’s Gran Vía has already been enhanced. OHL Group Annual Report 2015 OLD WAR OFFICE Following the acquisition in December 2014, in a consortium with the Indian group, Hinduja, of the 250-year lease on the Old War Office building, located at 57 Whitehall, in London, the former headquarters of the British War Ministry and, therefore, of the offices of Sir Winston Churchill, the planning and strategy phases are well advanced. The building will be restored and renovated for housing a five-star hotel and residential units. There will also be private meeting rooms, a spa and gymnasium. MILESTONES IN THE YEAR MAYAKOBA RESORT • Work continued on the development of the Andaz hotel (Hyatt’s lifestyle brand), which is expected to be opened for business at the end of 2016 with 213 rooms. • The Fairmont, Rosewood and Banyan Tree hotels have obtained –yet another year- the AAA Five Diamond Award, the maximum rating given by the American Automobile Association (AAA) (a benchmark publication that is a “must” in the United States in the context of high-quality tourism), the Rainforest Alliance Verified and the Re-Certification in Environmental Quality by PROFEPA. • The El Camaleón golf course hosted a new edition of the OHL Classic at Mayakoba tournament, the only one on the PGA Tour to which a Spanish company gives its name and sponsors and also the only event on the Tour to be held outside of the U.S. and Canada. CIUDAD MAYAKOBA • The three special purpose entities for the three housing projects formalized in 2014 and 2015 were established with co-investors and co-developers: Senderos de Mayakoba, Lagunas de Mayakoba and Jardines de Mayakoba. • Agreement with the Municipality of Solidaridad for the donation and development of a large central park. CENTRO CANALEJAS MADRID 252 • Institutional agreement in October 2015, in support of the project, with the General Directorate for Cultural Heritage of the Autonomous Community of Madrid, the City Council of Madrid and the Official Society of Architects of Madrid. • Finalization of the construction work in Phase 1 of the building permit: excavation, foundation and transition slab. • Presentation of the Basic Design which, following approval by the Local Historical Heritage Commission in the month of December, made it possible to obtain the 2A permit (structure) on January 25, 2016 and foreseeably will enable the 2B and definitive permit in the second quarter of 2016. OLD WAR OFFICE • The ownership and project development subsidiaries were incorporated in 2015, and an office was opened in London staffed by a highly experienced team. • The technical tasks of the project for obtaining the building permit commenced, as well as the selection of the hotel operator and the obtaining of funds for the financing. • The full and formal acquisition of the 250-year lease on the building was concluded on March 1, 2016, which will be completed with financing of 75% of the purchase value of the building. OHL Group Annual Report 2015 Sustainability Report 2015 • B5 OHL Desarrollos MAYAKOBA RESORT. MEXICO A CERTIFIED ENVIRONMENTAL COMMITMENT Project Data Name Mayakoba Resort Location Riviera Maya (Mexico) Start year 1998 Mayakoba Resort (In operation and also under construction) • • • • • • Fairmont Mayakoba Hotel Rosewood Mayakoba Hotel Banyan Tree Mayakoba Hotel Andaz Mayakoba Hotel “El Camaleón” Golf Course El Pueblito Value Generation • Environmental protection. • Support to the local community. General view of the El Pueblito plaza. Mayakoba is a resort made up by five luxury-class hotels and a golf course. And, since 2015, it also includes El Pueblito, the cultural heart of the resort, consisting of facilities devoted to art and culture and as a place for social gatherings, not only for the guests of Mayakoba but also for the community of Playa del Carmen. Mayakoba is in Riviera Maya, very close to the beach (Playa del Carmen). Its location is exceptional, as it enjoys a very valuable natural environment. This has always been an essential element of the project for the development of Mayakoba. The preservation of the environmental heritage and respect and support for the communities that live in the area are key to this undertaking. This commitment is materialized through 8 programs created to ensure that the day-to-day operation of the complex is performed with maximum care, guaranteeing compliance with the relevant environmental obligations and best practices that will make it possible to enrich the natural resources and carry out community involvement activities that will favor integration into the community. To offer guarantees with respect to the effectiveness and outcomes of the efforts made in terms of the environment, Mayakoba meets recognized management standards that enable it to obtain the backing of public institutions and specialized entities. In 2015, Mayakoba renewed three of the certificates it holds as a resort committed to sustainability. OHL Group Annual Report 2015 253 • The Federal Attorney-Generalship of Environmental Protection (PROFEPA) granted the Tourism Environmental Quality Certification to Mayakoba, for the second time. • The El Camaleón golf course, designed by Greg Norman, ratified its certification by Adubon International which recognizes this course as a nature sanctuary. • Once again, the AAA (American Automobile Association) gave its top rating to the Fairmont Mayakoba, Rosewood Mayakoba and Banyan Tree Mayakoba hotels, placing them in the AAA Five Diamond Award category. • The Rainforest Alliance organization classified the three hotels as Eco Leaders following the approval of the auditing process for their certification with a high score. In this way, Mayakoba is moving ahead in its consolidation as a luxury destination for Riviera Maya and a model of sustainable tourism management, not only according to business standards but also to those established by expert environmental protection organizations. A way of doing things that had already made the resort deserving of the Sustainable Standard-Setter Award, granted by the Rainforest Alliance, and the Ulysses Award for innovation in Tourism by the World Tourism Organization, both in 2011. Eight programs for sustainable tourism Program Objective Integrated Fauna Management Ensure that the animal species inhabiting the various Mayakoba ecosystems are not affected by tourism activities. Integrated Vegetation Management Respond to the needs for maintaining the vegetation of the land in good condition during the various stages of the project. Integrated Waste Management Ensure that the liquid, solid and hazardous waste generated by the range of activities organized in Mayakoba are managed properly, in accordance with current legislation. Environmental Supervision Is the main tool of the Environmental Management System. It verifies observance of the local, state and federal legislation, warns of poor environmental practices and makes good use of the areas of opportunity generated. It undertakes the formalities with respect to the authorities derived from changes in the master plan approved. Environmental Dissemination Inform, train and raise the awareness of all of the players in Mayakoba with respect to the ecological and economic value implicit in the conservation of natural resources. Integrated Lake and Canal Management Maintain the hydraulic functionality of the lakes and canals through the monitoring of the water quality, removal of objects that hinder or block the water flow, the control of aquatic vegetation, extraction of sediment deposited on the bed, preventing pollution and maintaining constant surveillance to ensure the proper use of the lake system and to avoid contingencies of any kind. Safety and Attention to Environmental Contingencies Prevent and address the environmental contingencies derived mainly from weather events, forest fires and oil spills. 254 OHL Group Annual Report 2015 Sustainability Report 2015 • B5 OHL Desarrollos Eight programs for sustainable tourism Program Social and Cultural Responsibility Objective Support underprivileged communities and vulnerable individuals, by participating in and promoting charitable and sponsorship activities with the local communities. The program also promotes small producers and artisans by marketing and distributing their products and works of art, in addition to providing training to families in a trade as a source of income. Community Involvement by the Mayakoba Hotels In a sustainable tourism model, the social component is essential. The most outstanding social initiatives carried out by the three Mayakoba hotels in 2015 are described briefly below: • K’iwiK Program, Banyan Tree Empowerment programs for communities, promoting the purchase of products made and marketed by them. A total of 1,500 people have benefited from this program. • Feeding Communities Together, Banyan Tree Distribution of Food Packages for Children with Cancer, benefiting 80 children in the local community. • Restoration of Coral Reefs, Fairmont Pilot tests on coral greenhouses for the reforestation of the natural coral reef patch off the coast of Mayakoba and part of the beach recovery project. • Pack for a Purpose, Fairmont This program is promoted among the guests encouraging them to bring a toy or school materials for the children in the Maya communities, thereby creating empathic ties. • Pantry Donations, Rosewood In conjunction with allied suppliers, basic-food-basket pantries are donated to 11 Maya communities. • Kiin Bhe Foundation Primary School, Rosewood A donation in kind was made to help with the construction of a classroom for the primary school. 255 Coral reef restoration project. OHL Group Annual Report 2015 CIUDAD MAYAKOBA. MEXICO AN OPEN CITY, A SOCIAL CITY Project Data Name Mayakoba Resort Location Riviera Maya (Mexico) Start year 1998 Ciudad Mayakoba (In design and construction stages) • • • • • Residential with low, medium and high density Shopping center Gran Parque Urbano Fitting-out Golf Course Value Generation • Environmental protection. • Support to the local community. 256 Ciudad Mayakoba is the first Sustainable Residential Community in Riviera Maya. It is a 409-hectare project for a maximum of 17,000 dwellings, with an investment of 1 billion dollars, and has been designed according to the criteria of inclusivity, integration and respect for the environment and the community, which are the guiding principles of the Mayakoba resort. Moreover, one of the fundamental objectives of the project is to make decent and affordable housing in a sustainable environment available to the employees of the resort’s hotels. For this purpose, 68% of the total surface area will be used for development and the remaining 32% for the conservation of the native vegetation in the form of biological corridors for the fauna. In this context, three real estate projects were launched in 2015: “Jardines”, a project for 3,608 social housing units; “Lagunas”, with 1,800 condominiums and 2,000 villas for a middle-income housing segment, and “Senderos”, with 800 residential lots for a segment of middle-income housing. To sum up, Ciudad Mayakoba is a major real estate development designed to provide a response to a housing demand with a high standard of concern for the environment, but at the same time it will be a space for the community and for all of those who visit the area to enjoy. OHL Group Annual Report 2015 Sustainability Report 2015 • B5 OHL Desarrollos In consonance with the social commitment to the local community, a 10-hectare extension of land has been reserved in Ciudad Mayakoba for the Gran Parque Urbano of Playa del Carmen, which will be the largest public park in the State of Quintana Roo. In the framework of a trust, OHL Desarrollos, the Municipality of Solidaridad and the NGO Habitat signed an agreement for the creation of the park, guaranteeing in this way its permanence over time. The cornerstone of this major park was laid in September 2015, and negotiations commenced for the management of universities, a hospital, public schools and other services of the infrastructure. Ciudad Mayakoba public park Components • Leisure spaces for children and adults. • Open-air forum for events. • Palapa and auditorium. • Sports areas. • Mountain biking. • Areas for yoga and exercises outdoors. • Interpretative trails. 257 OHL Group Annual Report 2015 OHL DEVELOPMENTS-MAYAKOBA VOLUNTEERS. MEXICO IMPROVING THE QUALITY OF LIFE OF THE LOCAL COMMUNITIES Project Data Location Mexico Start year 2013 Company OHL Desarrollos Beneficiaries Natural environment and local communities Mayakoba is a complex of hotels, golf course, tourism and leisure time services forming a privileged tourist complex thanks to its location and outstanding features. OBJECTIVES The OHL Desarrollos-Mayakoba volunteers group was created in November 2013 with the objective of cooperating with and supporting a range of activities intended to improve the quality of life of the communities in the vicinity of Mayakoba, taking into account their invaluable cultural heritage and important historical legacy, as well as the significant influence of tourism in the area. 258 2015 Outcomes • No. of actions carried out: 10. • No. of employees involved: 665. • No. of workday hours of staff: 516. • No. of hours of staff outside of the workday: 459. • Profile of beneficiaries: 6,087 beneficiaries of the local communities and the surrounding area. • Beneficiary organizations: 46. Presence in the Internet: www.voluntariosohl.com Social networks: Facebook Mayakoba https://www.facebook.com/voluntariosOHLmayakoba The activities of the volunteers contribute to furthering the values of the OHL Group, set out in its Community Involvement Framework Plan, among the employees and OHL Group Annual Report 2015 Sustainability Report 2015 • B5 OHL Desarrollos collaborators of OHL Developments-Mayakoba, through the exercise of community involvement in the form of volunteering, by working socially in the communities of Quintana Roo, involving a range of sectors of society and gradually integrating the people who live in this Mexican federative entity. The OHL Developments-Mayakoba volunteers group carries out solidarity campaigns and activities, such as: • Solidarity campaigns undertaken at the proposal of the volunteers themselves. • Corporate volunteering activities with the presence of the volunteers, some as once-off events and others held on a yearly basis. • Donations in kind of furnishings, computer equipment, office material, foodstuffs, toys, etc. • Donations of the time and expertise of employees. • Campaigns and actions in collaboration with the hotels in the Mayakoba complex. Impact of OHL Volunteers The Group maintains a number of channels of communication between the company and its volunteers with the aim of forming a community of people interested in corporate volunteering in OHL. Presence in social networks: • 513 friends of OHL Volunteers in Facebook. Voluntarios OHL Website (www.voluntariosohl.com): • 4.615 visits during 2015. Online community involvement and volunteering newsletter: • 6.450 users receive the newsletter. Awards received Recognition by DIF Solidaridad in the framework of International Volunteer Day. 259 OHL Group Annual Report 2015