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COVER STORY A & A Global has a long and storied history N ot many companies can boast of a 78-year history marked by continued advancements and a dedication to serving an ever-changing marketplace. A & A Global Industries Inc. is such a company. A & A Global has grown at a steady pace by introducing new products, services, and divisions, and staying true to its goal of providing quality vending choices (high bounce balls, bulk vending and sticker machines and stands, candy and crane toy mixes, capsule items, jewelry, plush, prize kits, novel- Executive Vice Presidents Steve Kovens (l) and Brian Kovens. PLAY METER 60 ties, stickers, temporary tattoos, and much more). One notable quote on the company Web site says, “Whether it’s national chain stores or the local mall, vending machines are a part of Americana and the products inside them share that distinction.” Irv Kovens founded the company in 1938; today it is guided by his grandsons, Executive Vice Presidents Steve Kovens and Brian Kovens. A number of milestones were met along the way including the launch of operations on the West Coast; obtaining a patent on an electronic bulk vending machine; adding the crane, merchandise, and redemption divisions; and founding Koko’s Confectionary & Novelty to offer edible novelties like candy jewelry. Licensed items are in abundance: DC Comics, Nickelodeon, Cartoon Network, NFL, Avengers, Barbie, Minions, Hello Kitty, Hot Wheels, Monster High, My Little Pony, Shopkins, Marvel, Star Wars, and Teenage Mutant Ninja Turtles, to name but a few. Star Wars items include 3D Deco lights featuring characters from the new BB-8 Droid to the venerable Yoda. Play Meter spoke with A & A Global officials to find out more about the company history, popular products and services, and plans for the future. What was the first product the company featured? In 1938, Irv Kovens needed some extra money, so he started tinkering with a few stamp vending machines in his basement. He sold them to a few acquaintances and soon became successful enough that he formed his own company and distributed machines nationwide. Parkway Machine Corp. was born, which eventually became A & A Global Industries. Just as with A & A Global today, as his business grew FEBRUARY 2016 The A & A Global Sales Team. he branched into other industries. “Our goal has always been to be better and to always improve,” said Brian Kovens. “We want to have better products, offer more services to our customers, and achieve higher customer satisfaction.” Expanding beyond bulk vending, the company now serves the amusement and redemption industries. “Our 200-plus bulk vending toys transition perfectly as bin toys for small ticket items,” said Barb Suter, Redemption Division Manager. “Our customers will greatly benefit from our successful relationships with licensors.” Redemption Sales Manager Ann Krull and Crane Division Manager Kara Kokoruda join Suter to complete the company’s redemption division, offering a combined 45-plus years of industry knowledge. Suter leads the direction of the division providing the company with a complete line of merchandise to meet customers’ needs and expectations. Kokoruda creates custom plush crane packs, redemption plush, and merchandiser kits. She also helps develop merchandise for redemption counters and PLAY METER machines. Krull focuses on expanding A & A Global’s role as a major supplier to amusement centers, family entertainment centers (FECs), and arcades. “A & A Global is known in the industry for its fabulous product development, safety testing, and ease of doing business,” said Krull. “I am extremely impressed with our mission, product, and direction.” How many employees does A & A have today? We have nearly 100 employees nationwide. With shipping points in Baltimore and Los Angeles, we provide customers with quick, reliable, and affordable shipping. What sets A & A Global’s bulk/bin toys apart from the rest? “We go all out on our toys,” said Kim Mattison, Product Development Manager. “Yes, we pay attention to size and price to make sure that the item works in machines and for our customers’ price points. It does not stop there. We go beyond those limitations and try to push our toys as far as we can to make them really amazing.” It can take six to nine months, sometimes even 12 months, to develop 61 a toy. The in-house product development team ensures that everything about the toy is right: the shape, the colors, the details, the paint, the texture, the materials, and the manufacturing processes. “We design for safety from the first doodles and sketches and we test all of our products to exceed the current safety requirements,” explained Mattison. “We will not even ship an item until it has passed independent laboratory testing for safety.” Once a product arrives in A & A Global’s warehouse, items are spot checked once again. What are some of the most popular items for boys and for girls? With so many popular feature films being released in 2016, A & A Global customers will not be disappointed. They can expect to see more D C Comics, Teenaged Mutant Ninja Turtles, Cartoon Network, and Happyworld from Heidi Kenney products, as well as A & A Global originals featuring fashionable jewelry and collectables. “Through licensing, we are able to increase the quality for our end users,” FEBRUARY 2016 said Philip Brilliant, Vice President of Marketing and Licensing. Over the past year, the Redemption Division has seen a dramatic increase in its product line, now offering prizes for every ticket level: capsuled toys, bin toys, plush, electronic crane and merchandiser kits, and high end redemption prizes. “The company has always stayed ahead of trends and I am proud to now be a part of that,” said Suter. “We carry the hottest toys for 2016; for girls anything Shopkins and girl superhero capes, inspired by the DC Super Hero Girls.” “And, of course Star Wars lightsabers are extremely popular for both boys and girls. Nerf Shooters are an oldie but a goodie. Blasters are on the rise.” Last year, A & A Global launched eight exclusive redemption brands: Squashiest (includes all puffer (TRP) material), Dr. Prankenstein jokes and gags (products: disappearing ink, metal handcuffs, jumbo silly glasses), ProSports, Room with a Hue (LED light: mancave, princess, peace), Germies (product: paddleballs and plush), Mock Star (product: Echo Microphones and other musical instruments), Forget Me Not Classic Toys (product: pin art), and Boing! (springs). “We are thrilled to introduce our new DC Comics Superman/Batman Plasma Globes, which are A & A Global exclusives,” said Krull. The classic novelty light features the heroes’ logos, while the electricity inside the 7.5 inch plasma sphere will follow your fingertips. Simply move PLAY METER Top left: Redemption Managers, (l-r): Kara Kokoruda, Ann Krull, and Barb Suter. Top right: At a strategic sales meeting, (l-r): Jason Kovens, Brian Ross, Gerry Clothier, and Stacy Johnson. Center left: Product Development Manager Kim Mattison and Graphic Designer Brett Shinksky review and finalize artwork. Center right: At the Los Angeles West Coast operation: Megan Koschik and Anton Conaway. Bottom: Shipping Department. 62 FEBRUARY 2016 “We have an amazing team of dedicated, hardworking professionals; they are our biggest asset.” Top: A & A Global offers a wide variety of merchandise. Center: Plasma Globe Lights exclusive to A & A Global. Bottom: A & A Global goes green with solar energy. PLAY METER your finger along the surface and watch the electricity surge. With three modes of operation, the lighting plasma ball can be off, on, or set to a soundactivated mode. Do you follow a certain business philosophy? Innovative approach to products; personal approach to people. What do loyal customers cite as the reason(s) they keep coming back to A & A? “We are real people, offering a custom personal approach to meet each 63 customer’s individual needs,” said Gerry Clothier, Vice President of Sales. “We offer a wide variety of quality products from candy to high end redemption prizes.” A & A Global has two shipping facilities in Baltimore and Los Angeles, which offer customers convenient, quick, and affordable shipping. A & A Global has 1,000 years of combined experience, 45-plus years of experience specifically in the redemption industry, an in-house product development team, 99 percent bulk vending penetration, and 65 percent market share and still growing. What are you looking forward to in 2016? “We’re proud of where we come from and where we’re going,” said Brian Kovens. “We have an amazing team of dedicated, hardworking professionals; they are our biggest asset.” What additional information do you want people to know? A & A Global is now supplied with 100 percent renewable solar energy. “The solar power system at our headquarters is a demonstration of A & A Global’s dedication to sustainability across our business,” said Steve Kovens. “Our partnership with RER Energy Group provides cost-effective power and helps us meet our environmental goals.” (Project size: 1.61 MW; generation: 1,915,000 kWh; number of solar panels: 5,104). A & A Global’s carbon footprint has now been reduced by the equivalent of: planting 31,974 acres of trees, powering 5,366 homes, removing 8,212 passenger vehicles from the road, and consuming 4,389,394 less gallons of gasoline. For more information on A & A Global, visit (www.aaglobal.com). ▲ FEBRUARY 2016