Winter - Daktel
Transcription
Winter - Daktel
winter 2013 IN THIS ISSUE Meet Roku Setting Up Email on Your Smartphone Pointers from Customer Service THE DCT DCT Continues Scholarship Program UND Hockey Televised Schedule L I F E ’ S C O N N E C T I O N S D A K O TA C E N T R A L T E L E C O M M U N I C AT I O N S Business Spotlight: True Value Featuring DCT Security Monitoring Systems Christmas OPEN HOUSE Stop by and see us at our Holiday Open House! Jamestown Holiday Open House 604 18th Street SW Tuesday, December 17th 9 AM-3 PM Warm Hands & Warm Hearts Bring your extra gloves and hats for children that need them this winter! True Value is taking steps to protect and monitor their business with DCT’s Complete Video Surveillance Systems. With eight different HD cameras, they are able to monitor the store anytime, anywhere via smartphone, tablet, or PC/MAC! In fact, True Value owner Dr. Flisk says that he has someone monitoring the store from Chicago when he isn’t able to. However, email notifications are also sent when events are detected, such as motion or signal loss. The free apps that are available for Apple and Android devices make it convenient to monitor your business, home, livestock, etc. from anywhere in the world! One of the key features of the Samsung monitoring system is the “quick connect technology.” Simply connect the system to an existing TV or monitor with an HDMI cable. Another great feature is the high quality day and night vision capabilities. The HD cameras provide the best daytime image quality, and cover up to 98 feet in the dark. DCT has a variety of options available to create a system to fit your needs! If you are interested in protecting and monitoring your valuable property, contact Lori Solberg at 701.652.3184. www.daktel.com 800.771.0974 Letter from the General Manager Keith A. Larson, CEO/GM As we approach the end of the year, we contemplate how recently appointed FCC Chairman Wheeler and Commissioner O’Rielly will impact our business. Although most of you are probably unaware of the appointment of a new Chairman and Commissioner to the five-person FCC Commission, their influence on our industry over the next few years will play a very significant role in the services we provide and the amount that you will pay for telephone and broadband services. Although much of the discussion regarding regulatory reform seems quite boring to the average consumer, the impact it has on the services we provide and the cost to you is quite significant. Our state and national organizations are very involved in promoting our position to the policy makers and our congressional delegates in Washington, DC. Through those efforts, we are hoping to preserve the concept of providing like services at comparable prices between urban and rural areas. As in any organization, it is difficult to predict the focus of new individuals appointed to a position. The Chairman of the FCC is very influential in regard to the strategy the FCC pursues, as the Chairman position controls the agenda of items the FCC discusses. If the Chairman does not want to discuss a particular issue, it is never put on the agenda and thus never comes before the Commission for a vote. As I have outlined in the newsletter previously, our industry is in transition from the traditional circuit-based network to one that is Internet Protocol (IP) based. Consequently, maintaining telephone and broadband service in rural areas must be transitioned from one based on supporting telephone access lines to one supporting broadband connections. The transition of the support mechanisms to maintain universal service throughout the United States began approximately one and a half years ago, with many of the associated complexities pushed out for comment by interested parties through Notice of Further Rule Making. Many of these comments have been filtered into the FCC over the past year. Chairman Wheeler has recently indicated that the FCC will be focusing on implementing additional changes to the support mechanisms to provide universal service throughout the nation. Chairman Wheeler recently acknowledged that the FCC has received over 400 comments, letters and presentations regarding the transition to an IP-based network, and believes that “now is the time to act.” He further indicated the Technology Transitions Policy Task Force will present a status update at their December meeting, and he expects the January meeting will include consideration of an Order for Immediate Action. I will continue to provide you updates regarding the regulatory reform of universal service and the ramifications on DCT as we proceed through the year. We look forward to the upcoming year and will continue to upgrade our network to accommodate the needs of our customers as a result of the IP transition. Happy holidays to you all. www.daktel.com 800.771.0974 www.daktel.com 800.771.0974 Powerful Internet combined with the entertainment magic of a Roku 3 box will have everyone in your family streaming awesomeness this Christmas. Roku is a little box that makes it easy to enjoy the hottest movies, TV shows, music, games and more on your TV by streaming it directly from the Internet. Sign up for 20 Mbps Internet or higher and we'll give you your very own Roku 3 box, fully loaded and ready to stream! Mind. Blown. Available to new or existing customers, while supplies last. 24 month agreement required, or $99.00 early termination fee applies. Roku player is provided to customer with manufacturer warranty, not warranted by DCT. Roku and other online video services require a user account and credit card to access service. Some video services are free, premium video services are fee-based. Roku player connects to TV via RCA or HDMI and to Internet through Wi-Fi. Customer must have wireless access (through a wi-fi router) for operation. www.daktel.com 652.3184 Carrington 952.1000 Jamestown www.daktel.com 800.771.0974 Meet Roku! With the fastest internet and the best thing to happen to online streaming yet, your life is now complete. Roku makes it super easy to stream virtually anything you want directly from the Internet! Awesome, right? What do you need to stream, you ask? 1. A TV (HD TV preferably!) 2. HDMI cable for high definition check 3. Broadband Internet connection with a Wi-Fi router check All you need to supply is the TV and we’ve got the rest! Set it up! Now you are ready to stream awesomeness! With over 1,000 channels, the possibilities are endless! Here are a few things you can do with your Roku: • Get all the hottest movies On Demand • Watch your favorite TV shows, news, sports, etc. • Play games like Angry Birds • Stream music from channels like Pandora, iHeartRadio, Vevo and more! Straight from the Helpdesk… Setting Up Email on Your Smartphone or Other Mobile Device We know how important it is to have access to your email at all times! However, there are a few things to POP3 Although not recommended for smartphones, POP3 configuration may be used when a single device is used to access the email account because messages are downloaded from the server and will stay on the device until deleted. No other device or computer will be able to view or download messages from an account that has been configured as a POP3. Be sure you have sufficient storage on your phone or device for the messages you will be storing. consider when setting up an email account on smartphones or other mobile devices: The email application on your smartphone will need the following settings to be set up correctly: 1. How would you like to manage your account and where would you like to store your messages? 2. Storage limits,100 Mb for a standard DCT email account. 3. How many devices will you be checking your email on. • Your email address and password • Your username is your full email address (i.e. helpdesk@ daktel.com) • Incoming email server: mail.daktel.com • Outgoing email server: smtp.daktel.com • Authentication is required for the outgoing mail server Types of Setup: IMAP IMAP Configuration is preferred when multiple devices are used to access the same email account because messages remain on the server until deleted or moved to a local folder. If you set up your smartphone using IMAP, be sure that all other devices are also configured for IMAP to avoid any unwanted email experiences. Please remember when you set frequency to fetch new data, that the more often you check, the more battery you’ll consume. For assistance in setting up your email accounts, please call 1.800.771.0974 and ask for the Helpdesk! www.daktel.com 800.771.0974 We’re Here to Help! Pointers from your friendly customer service team... Go Green this Holiday Season! Save yourself time, money and bill paying headaches by signing up for e-bill and auto pay! With so much to do and so many appointments on your schedule, who wants to worry about sorting through bills and writing checks? Signing up for electronic billing and autopay will save you time with no checks to write, and save you money on stamps, checks and envelopes. Best of all, since it’s automatic, you don’t need to worry about late payments since they are made electronically and you build a history of current payments. If you’re ready to simplify your monthly bill paying routine, go to www.daktel.com and click on My Account to register. You will need a valid email address, your account and service ID numbers which can be found on your DCT bill. For assistance in setting up online account access and auto pay, call our office at 1.800.771.0974 and our friendly customer service team will be happy to help! Did You Know? ManageMyTVs App Now Available! Check out our tutorials on Channel 9 of your DCTV line-up for tips and tricks to using your remote and other service features. Set up/edit your series recordings, see “What’s Hot” for popular channels and TV shows, or view program guide information right from your mobile devices. Available for Apple and Android devices. Don’t worry, be appy. Explore your TV’s settings for: • Guide informaiton • DVR recording • Parental controls • Caller ID on screen display For Apple Users: 1. Go to your app store and search ManageMyTVs. 2. The URL: is 66.163.159.236 - Username: your agreement number (7019521000) - Default password is 0000 until you choose to change it For Android Users: 1. Go to your Google play store and search ManageMyTVs. 2. Enter your Username: your agreement number (7019521000) and default password (0000). www.daktel.com 800.771.0974 Dakota Central Continues Scholarship Program Dakota Central Telecommunications Board of Directors is pleased to announce the fourteenth year of the Dakota Central Scholarship Program. Young people are considered a very valuable resource at Dakota Central. This program has been established to encourage youth in our area to further their education after graduating from high school. The Dakota Central Scholarship Program has set aside ten $500 scholarships to be awarded to high school seniors whose parents are customers of Dakota Central Telecommunications. To be eligible, the applicant must currently be a high school senior who plans to attend a college, university; vocational or technical post-secondary school. The student’s parent(s) or guardian(s) must use telephone, television or Internet service from Dakota Central. To be considered for this year’s scholarship, applications must be postmarked no later than March 1, 2014. Applications have been mailed to area high schools and may also be obtained by calling or stopping by the Dakota Central office in Carrington or Jamestown, or at www.daktel.com. Foundation for Rural Service Offers $75,000 in Scholarships Applications are available at the Dakota Central office for a scholarship being offered from the Foundation for Rural Service (FRS). FRS is a national non-profit organization that helps educate the public on the telecommunications industry and improve the quality of life throughout rural America. FRS is an affiliate of the National Telephone Cooperative Association (NTCA), an Arlington, VA-based trade organization of 540 independent telephone companies across the country, of which Dakota Central is a member. As your local telecommunications service provider, it is our pleasure to participate in this scholarship program. Should a student from our service area be selected to receive one of the 30 national scholarships ($2000 each), we will contribute an additional $500 to the scholarship, bringing the total one-time scholarship award to $2,500. It should be noted that preference will be given to individuals expressing an interest to return to a rural area to work following graduation. In addition, FRS has created four additional scholarships funded by Manny & Leo Staurulakis, of John Staurulakis, Inc. (a telecom consulting company), in honor of their parents, John and Chresanthe Staurulakis. The FRS Staurulakis Family Scholarships will provide four $5,000 awards. The application process is the same for the two different FRS scholarships. For more information on the FRS Scholarship program and to download an application visit their website at www.frs.org. There is a link on the home page. The scholarship application can be picked up at the Dakota Central office or downloaded from the FRS web site at www.frs.org. Completed applications should be sent directly to FRS, postmarked no later than March 1, 2014. 2013-14 UND HOCKEY TELEVISED SCHEDULE DATE OPPONENT GAME TIME CHANNEL December 13 Northern Michigan 7:37 PM MSN December 14 Northern Michigan 7:07 PM MSN January 10 Colorado College 7:30 PM CBSSN- HD January 11 Colorado College 7:07 PM MSN January 18 Bemidji State 7:07 PM MSN February 7 Nebraska Omaha 7:37 PM MSN February 8 Nebraska Omaha 7:07 PM MSN February 14 Miami 7:30 PM CBSSN-HD February 15 Miami 7:07 PM MSN March 7 Western Michigan 7:37 PM MSN March 8 Western Michigan 7:07 PM MSN3 www.daktel.com 800.771.0974 www.daktel.com 800.771.0974 connected service packages + channel lineup guide net connection* net connection2* $47.50/mo $59.95/mo 1MBPS INTERNET 20MBPS INTERNET LOCAL PHONE** LOCAL PHONE** premium digital connection* connection * $101.25/mo $78.75/mo DIGITAL TV*** LOCAL PHONE** DIGITAL TV*** $113.75/mo DIGITAL TV*** 20MBPS INTERNET LOCAL PHONE** $7.95/mo WHOLE HOME DVR $11.95/mo HD ONLY $11.95/mo HD/DVR SINGLE SET-TOP BOX $15.95/mo WHOLE HOME HD/DVR $19.95/mo internet service 20MBPS CONNECTION $44.95/mo 30MBPS CONNECTION $54.95/mo 50MBPS CONNECTION $94.95/mo 1MBPS INTERNET LOCAL PHONE** ultimate connection* dvr & hd add-ons 1 DVR ONLY *Dakota Central will provide a premium set-top box (STB) and neccessary wiring for two (2) televisions and one (1) computer with the exception of local broadcast only television. Additional boxes may be leased for $4.95 per month. Customer will be charged $75.00 per television for additional wiring after two (2). DCT retains ownership of all set-top boxes and the customer is required to sign a digital set-top box agreement. Rates are monthly unless otherwise indicated. Service not available in all areas. Some restrictions may apply. Deposit may be required. Package pricing subject to change. **Local phone service includes: local calling, caller ID, call waiting, call waiting display. a la carte channel packages 6 HBO MOVIE CHANNELS $15.95/mo 3 CINEMAX MOVIE CHANNELS $9.95/mo 9 HBO/CINEMAX MOVIE PACKAGE $23.95/mo 8 SHOWTIME MOVIE CHANNELS $10.95/mo 6 STARZ/7ENCORE MOVIE CHANNELS $12.95/mo ALL MOVIE PACKAGE $42.95/mo SPORTS PACKAGE $5.95/mo LOCAL BROADCAST ONLY $17.95/mo DAKOTA CENTRAL DIGITAL TV (includes local channels) $58.75/mo ***Digital TV includes: 150+ channels (including digital music), caller ID on TV, parental controls. local broadcast channels 1 2 3 4 5 6 7 8 9 DCT INFORMATIONAL CHANNEL JAMESTOWN COMMUNITY CHANNEL LOCAL WEATHER CHANNEL CBS – KXJB NBC – KFYR ABC – WDAY FOX – KJRR ABC – WDAZ REMOTE INFORMATION 24 LIVESTOCK AUCTIOn CHANNEL 11 NBC – KVLY 105 ME TV - KFYR 13 PBS – KFME 14 CARRINGTON COMMUNITY 108 ME TV - KVLY CHANNEL 116 WGN 15 MSN 118 ION 16 JCTV 120 TBS 17 DCTV17 132 WDAY DT2 19 BEK SPORTS NETWORK (continued) 20 BEK SPORTS CENTRAL 21 BEK SPORTS WEST 22 ND SENATE 23 ND HOUSE OF REPRESENTATIVES www.daktel.com www.daktel.com [email protected] 800.771.0974 800.771.0974 main channels 18 30 31 32 33 34 36 37 38 100 104 112 124 128 136 140 144 148 150 154 156 158 160 162 166 168 170 174 178 182 186 190 194 198 202 204 206 210 214 218 222 224 226 230 234 242 246 250 254 258 262 266 270 272 276 278 280 282 284 286 288 290 292 296 298 300 WEATHER CHANNEL ESPN ESPN 2 ESPN NEWS ESPNU ESPN CLASSIC FSN FSN OPTIONAL BIG 10 NETWORK A&E ABC FAMILY LIFETIME TNT USA WE ANIMAL PLANET BOOMERANG CARTOON NETWORK DISCOVERY INVESTIGATION DISCOVERY DESTINATION AMERICA THE HUB DISCOVERY SCIENCE DISCOVERY MILITARY DISNEY CHANNEL DISNEY JUNIOR NICKELODEON/NICK AT NITE TEEN NICK NICK TOONS NICK JR. DISNEY XD TV LAND YOUTOO TV TLC HALLMARK CHANNEL HALLMARK MOVIE CHANNEL DIY COOKING CHANNEL FOOD NETWORK DISCOVERY FIT & HEALTH HGTV OWN OXYGEN SOAPNET STYLE TRAVEL CHANNEL E! ENTERTAINMENT TV TRU TV ESQUIRE GAME SHOW NETWORK SPIKE TV BIOGRAPHY HISTORY CHANNEL H2 NATIONAL GEOGRAPHIC SYFY TURNER CLASSIC MOVIES CHILLER OVATION AMC FX BRAVO COMEDY CENTRAL FX MOVIE CHANNEL LIFETIME MOVIE NETWORK BLOOMBERG TELEVISION www.daktel.com 304 308 312 314 316 320 324 328 332 336 340 350 354 358 360 362 366 368 370 400 401 404 408 412 416 417 420 424 428 432 436 450 452 454 456 458 460 462 464 CNBC MSNBC FOX NEWS FOX BUSINESS NETWORK CNN CNN INTERNATIONAL CNN HEADLINE NEWS C-SPAN C-SPAN 2 C-SPAN 3 BBC AMERICA CMT GREAT AMERICAN COUNTRY MTV MTV HITS MTV2 VH-1 VH-1 CLASSIC CMT PURE COUNTRY FXX GOLTV NFL NETWORK GOLF CHANNEL FOX SPORTS 1 HORSE RACING TV TV GAMES NETWORK FOX SPORTS 2 OUTDOOR CHANNEL NBC SPORTS NETWORK SPORTSMAN CHANNEL RFD TV EWTN HALOGEN INSPIRATION NETWORK TRINITY BROADCASTING NETWORK 3ANGELS BROADCASTING NETWORK HOME SHOPPING NETWORK QVC JEWELRY TELEVISION movie channels 500 501 502 503 504 505 520 521 522 530 531 532 533 534 540 541 550 560 570 571 572 573 574 575 HBO EAST HBO2 EAST HBO SIGNATURE HBO FAMILY HBO WEST HBO2 WEST CINEMAX MOREMAX ACTIONMAX SHOWTIME SHOWTIME TOO SHOWTIME BEYOND SHOWTIME SHOWCASE SHOWTIME EXTREME MOVIE CHANNEL MOVIE CHANNEL XTRA FLIX SUNDANCE STARZ STARZ EDGE STARZ CINEMA STARZ KIDS & FAMILY STARZ COMEDY STARZ IN BLACK 800.771.0974 580 581 582 583 584 585 586 ENCORE ACTION WESTERNS DRAMA SUSPENSE FAMILY LOVE hd movie channels 600 602 604 608 620 621 622 630 631 632 633 635 670 671 672 673 674 675 HBO HD HBO 2 HD HBO FAMILY HD HBO SIGNATURE HD CINEMAX HD MOREMAX HD ACTIONMAX HD SHOWTIME HD SHOWTIME 2 HD SHOWTIME BEYOND HD SHOWTIME SHOWCASE HD THE MOVIE CHANNEL HD STARZ HD STARZ EDGE HD STARZ CINEMA HD STARZ KIDS & FAMILY HD STARZ COMEDY HD STARZ IN BLACK HD 680 ENCORE HD hd channels 803 804 807 808 811 813 814 815 816 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 834 835 836 837 838 839 840 841 843 844 845 LOCAL WEATHER HD CBS - KXJB HD FOX - KJRR HD ABC - WDAZ HD NBC - KVLY HD PBS - KFME HD FOOD NETWORK HD COOKING CHANNEL HD TRAVEL HD OWN HD WE HD QVC HD DIY HD HGTV HD MSNBC HD FOX BUSINESS NETWORK HD CNN HD HLN (HEADLINE NEWS) HD CNBC HD FOX NEWS HD ESPN U HD ESPN HD ESPN 2 HD ESPNEWS HD BIG 10 NETWORK HD NFL NETWORK HD FSN HD GOLF HD FXX HD NBC SPORTS NETWORK HD OUTDOOR CHANNEL HD FOX SPORTS 1 HD USA NETWORK HD BRAVO HD TBS HD 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 862 864 865 866 867 869 871 872 873 874 876 877 878 879 880 881 882 883 884 887 889 891 892 893 894 895 896 897 898 UNIVERSAL HD MGM HD TRUTV HD VELOCITY HD SPIKE TV HD COMEDY CENTRAL HD TNT HD GSN HD A&E HD LIFETIME MOVIE NETWORK HD LIFETIME HD HALLMARK HD HALLMARK MOVIE HD HDNET MOVIES AXS TV HD SYFY HD AMC HD TCM HD FOX MOVIE HD FX HD BBC AMERICA HD TV LAND HD HUB HD CARTOON NETWORK HD NICKELODEON HD ANIMAL PLANET HD DISCOVERY HD DESTINATION AMERICA HD NATIONAL GEOGRAPHIC HD TLC HD SCIENCE HD HISTORY HD H2 HD BIO US HD INVESTIGATION DISCOVERY HD OXYGEN HD EAST/WEST STYLE HD CMT HD PALLADIA HD E! HD MTV NETWORKS HD MTV2 HD VH1 MUSIC FIRST HD ESQUIRE NETWORK HD music channels 50+ CHANNELS AVAILABLE sports package channels CBS COLLEGE SPORTS NETWORK 40 FCS PACIFIC 41 FCS CENTRAL 42 FCS ATLANTIC 401 GOL TV 405 NFL REDZONE 417 TVG 420 FOX SPORTS 2 426 WORLD FISHING NETWORK 701 CBS COLLEGE SPORTS HD 702 NFL REDZONE HD 703 FOX SPORTS 2 HD 704 WORLD FISHING NETWORK HD go to daktel.com for ESPN3 39 PROTECT WHAT YOU VALUE MOST WITH DCT SECURITY SYSTEMS BECAUSE YOU CAN’T ALWAYS BE THERE ® 24 / 7 VIDEO SURVEILLANCE installed by 800-771-0974 BASIC SYSTEM SAMSUNG VIDEO SURVEILLANCE SYSTEM Security, Burglary, Fire, Carbon Monoxide,Temperature, Food Includes*: · Wireless control panel with battery backup · Integrated internal siren · Internal message center with built-in microphone · 1 wireless motion detector · 1 wireless key chain remote control · 2 wireless openings · Window decals Wireless alarm system 24 hour Local monitoring Professional installation · Four high definition and four standard definition Samsung cameras · High quality day and night vision · Monitor from anywhere in the world via Smartphone, tablet, or PC/MAC · Free apps available for Apple and Android devices *Multiple pricing options available. Stop by the office or call Lori at 701.652.3184 for more information! $219.95 $24.95/mo $80.00 *Additional options are available to build the best security system for YOU! With the LifeSentry® Personal Emergency Response System you can now live independently without worry! Emergencies can happen Two-Way Voice Pendant Personal Emergency Response System anywhere inside your home or outside – but with a simple push of a button LifeSentry® allows you to summon assistance at any time. · One button activation · Two-way call feature · Water-resistant · Wide coverage area from base station · Call center available 24 hours/day, 7 days/week Main System Equipment $179.95 24-hour monitoring $19.95/mo System includes, base unit and pendant/wristband www.daktel.com 800.771.0974 PRSRT STD US POSTAGE PAID BISMARCK, ND PERMIT NO. 433 630 5th Street North PO Box 299 Carrington, ND 58421 5th Annual Toy Drive Help create magical moments in a child’s life! By donating one new toy, you have the opportunity to share your love with a child. All you have to do is bring in a NEW unwrapped toy to the Jamestown office by December 17th. Toys will be distributed to needy children throughout our service area the week of Christmas. Thanks for joining us in the gift of giving! Gear up for the Winter Sports Season! Win credit on your DCT bill! Win $25 credit on your DCT bill. Just return this coupon by January 31, 2014, to be eligible for the drawing. Congratulations to last issue’s winner: Cedy Malinski, Carrington. Did you know, all local content featured on DCTV17 is available on DVD?! If you would like a copy of a recorded event you can request a DVD at www.daktel.com/request-dvd, or contact Melissa at 701.952.1559. NAME The DCT Link is published by Dakota Central Telecommunications. 800.771.0974 www.daktel.com Carrington office: 630 5th Street N Carrington, ND 58421 p: 701.652.3184 f. 701.674.8121 Jamestown office: 604 18th Street SW Jamestown, ND 58401 p: 701.952.1000 f. 701.952.1001 www.daktel.com Office hours: 8am-4:30pm M-F To report trouble call your local office and follow prompts. 800.771.0974 Internet Help Desk hours: 7am-9pm M-F 8am-4pm Saturday 12pm-4pm Sunday PHONE #