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ENGLISH K C C M O N T H L Y M A G A Z I N E APRIL I 2016 04 KCC MONTHLY MAGAZINE 2016. April LET S COMMUNICATE! Contents OPEN THE FUTURE WITH KCC 04 OPENING THE THOUGHT Protecting Green Vibrance KCC Monthly House Organ No. 278 06 FROM THE EXPERTS Date of issue April 4, 2016 ??? Registration Number Seoul La - 468 OK! The Future of Corporate Competitiveness Green Management 08 KCC ZOOM IN Date Published November 5, 1993 The First step towards Green City, Green Remodeling Publisher Mong-Ik Chung Editor Mong-Ik Chung 10 ECO DICTIONARY Publicated by KCC HRD Department KCC’s Eco-friendly Products Coexisting with Nature (17-3, Mabuk-ro 240Beon-gil. 26 PROUD KCC MEMBERS Spec Sales Promotion Department Assistant Manager Sung-sik Shin 28 LET'S GO EGIS KCC EGIS, Full of passion and fighting spirit! 30 BASKETBALL BUSINESS Giheung-gu, Yongin-si, Gyeonggi-do, Korea / 031-280-4813) DREAM WITH Edited and Designed by Neomedia (02-512-1666) KCC 12 MARKET IN KCC Upgraded to the Latest Trend HomeCC Interior Package “Teamwork”, The key to success for an organization 32 ADVERTISEMENT STORY KCC Window delivers sincere stories of married couples 16 ZOOM IN HOMECC 2016 Gyunghyang Housing Fair HomeCC Interior Exhibition Hit the spot with the key point 18 WITH PARTNER Dependable Companion of HomeCC Interior 20 OUR OUTSTANDING TECHNOLOGY The world’s highest quality headlamp coating shines through the Jang Young-shil Award A tree with too many small branches cannot reveal its main trunk. Lengthy description is also the main culprit that covers the key point. Try taking away the redundant content and convey only the key points. Clear communication will raise your work speed. <COVER STORY> KCC’S COLORFUL BUILDING PAINTS ADD BEAUTY TO THE EXTERIOR AND INTERIOR OF BUILDINGS. 22 OWNERS OF THE POSITION Quality meters, the essential device for TOGETHER WITH KCC 34 BIZ TALK IN MISAENG 36 LOVE MESSENGER A Lunch box for my Father with lot's of Love 38 DISCOVERING NEW THOUGHTS Beware of the “First” Thought 40 KCC LIBRARY raising customer satisfaction KBS Super China Production Team <Super China> 24 GLOBAL KCC 42 KCC NEWS Ebru Cebeci, a sales chief in the Paints Sales Department at KCT 46 QUIZ 47 LEARNING FROM THE MASTERPIECE Painting the value of nature, Claude Monet OPENING THE THOUGHT Protecting Green Vibrance 4 ECO- FRIENDLY TECHNOLOGY In April, the mother earth awakens all things from their slumber through her mighty power of life. The power of life also dwells in the dazzling blue sky, wind, grass, and flowers. KCC is making great efforts to develop eco-friendly technologies and products so that people can coexist with such beautiful and abundant nature. In this April, let’s take a look at KCC’s walk toward nature and a leading chemical company in the world. KCC Magazine • 2016 April 04・05 FROM THE EXPERTS The Future of Corporate Competitiveness Green Management The American news magazine <Newsweek> has been announcing the “Top 500 Green Rankings per Companies, Industries and Countries around the World” since 2009. This implies how important the coexistence between companies and the environment really is. Let’s find out how eco-friendly green management of companies is protecting the environment. 03 03 By Jae-yun Choi (Representative of Cross Management Institute) 04 T here was a mountain climber who loved nature and who was also an owner of a mountain equipment business. When he was rock climbing one day, he found a crack in the rock wall. And he learned that the cause was the steel piton, which is one of the equipment used for rock climbing. He asked himself “As a person who loves mountains, must I make profit even if it means damaging nature?” He then boldly suspended the production of steel pitons that accounted for half of his sales. And as a substitute product that minimizes damage to nature, he developed and produced magnesium carbonate chalk that prevents slipping when applied to hands. This person is none other than Yvon Chouinard, the founder of mountain equipment company Black Diamond and outdoor brand Patagonia. Founded in 1973, Patagonia recorded second place in U.S. outdoor market share in 2013, and the company achieved sales growth rate of 50% even during the financial crisis in 2008. The company motto is “Create the best outdoor products, but avoid environmental damage, and establish and implement solutions for overcoming environmental crisis.” The Japanese automotive company Toyota chose the hybrid technology and continually put a lot of effort in investing and developing future type eco-friendly automotive technology to focus on sustainable future development. As a result, Toyota completed the eco-friendly hybrid “Prius” technology and announced that it would solve many environmental issues through its long term goal 01 01 01 02 01 An outdoor brand Patagonia’s ecofriendly campaign advertisement. 02 An image of KCC Seocho annex building equipped with the zero energy building technology. 03 Toyota has organized its hybrid product development system in order to resolve environmental issues. 04 KCC SUPRO with top quality represents Korea’s eco-friendly paint. “Toyota Environmental Challenge 2050” in October. The “low carbon high-efficiency eco-friendly car” recently developed by Hyundai Motors is within the same context. Nike manufactures a renewable material called “Nike Grind” through separating and grinding used sneakers. The material is used as flooring material for playgrounds and gyms or to make new sneakers. Apple provides AS through the “Refurbish System.” When they receive returned defective products, they reuse undamaged parts from returned products and replace old cases, batteries, etc., with new ones. Eco-friendliness is increased through recycling of old parts. These cases show that corporations of nowadays are seeking to gain corporate competitiveness though ecofriendly green management. The most important topic and crucial element in the construction industry today are by far “eco-friendliness” and “energy saving.” Being an eco-friendly company, KCC is also leading and practicing zero energy technology, and a representative example is the zero energy building. Zero energy building is a building where the sum of energy consumed and renewable energy generated by the building is ultimately close to “0 (zero).” Passive and active technologies are the main technologies that compose zero energy buildings, and they can be completed by the culmination of technologies and products such as high-performance insulating materials, windows, and glass produced by KCC. The annexed building at the Seocho Office that was applied with the excellent zero energy technology of KCC demonstrated its superiority by being selected as the “Zero Energy Building Demonstration Project” conducted by the Ministry of Land, Infrastructure and Transport. This is a splendid achievement in the domestic construction material industry as a unique company that has its own Architectural Energy Research Building, which is leading various researches such as eco-friendly product development as well as insulation performance tests. With awareness on the trends of eco-friendly needs since long ago, KCC has developed and sold ecofriendly waterborne paint “SUPRO” since 2003. The “SUPRO” product that has been receiving the best quality and satisfaction reviews from diverse public surveys targeting consumers and construction companies is recognized as the best product that represents ecofriendly paints in Korea. The philosophy of KCC that creates excellent products that are eco-friendly and highly workable with no emission of harmful substances is contained in a variety of products such as eco-friendly sealant KORESEAL, PVC flooring material “KCC SUP,” and interior film “VICENTI.” Likewise, KCC has led the opening of Architectural Energy Research Building early on and has made efforts to establish global eco-standard architectural culture. This is the reason why the future of eco-friendly green architecture can be found at KCC. KCC Magazine • 2016 April 06・07 KCC ZOOM IN General Manager Hyuk Jun at Architectural Energy Research Team of CRI The First step towards Green City, Green Remodeling Along with greater interest in green management, many corporations are practicing green management. KCC, also noting the importance of green management, is actively participating in the green remodeling project that increases building’s cooling and heating energy performance by over 20% through improvement of insulation performance of old buildings as a part of such effort. Let’s meet General Manager Hyuk Jun at Architectural Energy Research Team of CRI and learn about KCC’s high insulation products that are optimized to green remodeling. T he Ministry of Land, Infrastructure and Transport is conducting green remodeling projects as a policy to prevent waste of heating energy and to promote pleasant environment in existing buildings since 2014. KCC was selected as a comprehensive subcontractor since the beginning of the project in 2014. And with the goal to improve the energy performance of buildings by 20%, KCC has been improving insulation performance of existing buildings by replacing old windows, doors, glass, heat insulation materials and etc with KCC’s high insulation products. The government is also implementing green remodeling interest support project that lessens the burden of initial project cost for building owners who are applying for green remodeling construction. In order to promote seamless progress of the green remodeling project, KCC has formed and is operating a green remodeling council that is composed of experts from each division. General Manager Hyuk Jun at Architectural Energy Research Team of CRI, who is researching and developing products related to green remodeling, explained that replacement of windows and doors is the best choice if low cost and high efficiency is the goal of green remodeling. The aluminum windows and doors that can still be easily seen in 10-year old or older buildings have low insulation performance, and this must be resolved to prevent energy losses. “Generally, 24% energy loss occurs through windows and doors and 19% through external walls. When windows/doors and insulation materials in old buildings are replaced, more than 40% of energy can be saved in comparison.” When replacement is made with high heat insulation products such as KCC’s energy saving PVC windows, 3-TOP system and KCC’s highperformance low-E glass, approximately 1.7 million KRW in cooling and heating cost per year can be saved based on apartments in the middle levels. Heat insulation materials are also excellent in energy saving. Among them, the vacuum insulation material that is applied with KCC’s unique technology is 5 times more effective than existing organic insulation materials and 10 times more effective than inorganic insulation materials. In addition, many consumers prefer this material because it ensures larger interior space compared to existing insulation materials by being thinner than other materials. KCC, which has been recognized for taking the lead in active green remodeling project, has received the first ever Greenist flag as a construction material manufacturing company in the country from the Ministry of Land, Infrastructure and Transport. As a part of the effort to inform more consumers about green remodeling, KCC has launched “green remodeling one-stop service” and “green remodeling package.” “Green remodeling one-stop service” is a service that helps the consumers to easily participate in green remodeling construction. When a consumer requests green remodeling service, a representative personally visits the old building and provides in-depth consultation on the energy losses. Based on this, the employee chooses the windows, doors, glass, insulating materials and etc that can contribute to energy saving of the building and progresses suitable construction, and the employee even performs follow-up service through AS after the construction is completed. “Green remodeling package” is a product that embodies eco-friendly management of KCC. The package replaces windows/doors and heat insulation materials, as well as, offers products that are excellent in energy reduction. The consumers can save more energy by replacing general fluorescent lights with LED lights that are much more efficient and blinds that block sunlight, etc. Meanwhile, KCC plans to utilize the GBEE (Green Building Energy Evaluation) which is one of the building energy performance evaluation programs in the green remodeling project starting this year. This program which is developed by KCC runs a simulation and analyzes the energy saving effect after remodeling buildings with energy-efficient products and this lets consumers easily understand how much energy they can save by using KCC’s high performance and high efficient products. “Because the energy reduction rate is shown visually through the simulation function, it enables faster understanding by the consumers.” KCC plans to continuously contribute to eco-friendly management by improving the levels of old buildings and energy reduction through the green remodeling project. We hope KCC continue to lead the way toward eco-friendly management as a green company. KCC Magazine • 2016 April 08・09 ECO DICTIONARY KCC’s Eco-friendly Products Coexisting with Nature SUPRO Home & Wellbeing [Eco-friendly paint] By receiving a variety of eco-friendly certifications, the products of KCC that are geared toward technological advancement and the concern for the environment and nature are increasing the life quality of residents. Following the SUPRO Home & Wellbeing paint and GYPSUMTEX ceiling material, five types of construction materials such as windows/doors, flooring material, and heat insulation material Glass Wool Nature has obtained a total of three eco-friendly certifications and has again verified the status of eco-friendly products. Let’s take a look at KCC’s eco-friendly products and their certifications. Atopy Safe Mark HB Mark Eco-label Certification Atopy Safe Mark is a certification mark given by Atopy Korea Association to products that are effective in preventing atopic environments and products that can be safely used by atopic patients. It is a mark obtained through rigorous screening by the review committee within the association based on various test results during a set period. Based on standard certification regulations, different levels of HB (Healthy Building Material) certification marks are given by the Korea Air Cleaning Research Association to construction materials produced at home and abroad after conducting rigorous quality certification tests on the degree of organic compound emission level. Eco-label Certification is given to products that create less pollution and can save resources among peer products with same purpose. It is a system for providing environmental information to consumers and to encourage companies to develop and produce environmental products that are preferred by aware consumers. SUPRO Home & Wellbeing is eco-friendly paint for walls with no harmful substances. It boasts excellent antibacterial performance that has almost no odor. This is a gel-type wallpaper paint that can be used by anyone without dilution and it is a product that highlights the natural pattern and texture of wood while containing no harmful substances. In particular, this product can be safely used for homes with children because it has obtained the first Atopy Safe Mark in the paint industry from the Korea Atopy Association. Glass Wool Nature [Heat insulation material] Glass Wool Nature is a representative eco-friendly heat insulation material that holds various major environmental certifications. Because this is the first product in the country to use natural organic binder extracted from corn instead of adding harmful substances during the manufacturing process, there is no emission of harmful substances when used in buildings. It is also known as a highly economical heat insulating material as it has excellent energysaving effect due to high heat insulation performance. GYPSUMTEX [Ceiling material] Ceiling material GYPSUMTEX is an eco-friendly product safe from formaldehyde and various organic compounds. In addition, the product emits almost no toxic gases during fire because it is made with fireproof materials. It is a safe product that has obtained fireproof standard certifications “KS F ISO 1182” and “KS F 2271.” GYPSUMTEX is a ceiling material loved my many consumers because it is not only environmentally friendly, but also allows consumers to create elegant appearance through diverse designs and patterns. KCC SUP [Flooring material] KCC SUP is close to nature with minimization of harmful substances and it accentuates the natural wooden texture. All KCC SUP products designed to embody the peaceful atmosphere and clean air of forests are famous natural products that have received the highest HB Marks. Harmful substances are minimized by applying an ecofriendly plasticizer, which is an organic substance that facilitates forming process in high temperatures. Not only that, it is a flooring material that suits all types of spaces such as ordinary homes and apartments as the product accentuates the natural texture of wood and highlights the smooth forms. KCC Windows/Doors KCC windows and doors boast excellent performance as well as having zero harmful substances. KCC windows and doors have added health benefits on top of insulation, soundproof, air tight, and water tight properties. KCC windows and doors are safe because they don’t contain any harmful substances such as cadium, mercury, or lead. In addition, it is leading in the area of energy-saving by not only having high insulation function that prevents heat from escaping, but also being equipped with wind pressure, air tight, and water tight functions. KCC Magazine • 2016 April 10・11 MARKET IN KCC <Market in KCC> will introduce KCC’s products for each market e.g. Home appliances, Automotive, Shipbuilding/ Off-shore Plants, Industrial Consumer Goods and etc. Soft The calm and controlled semi-classic Soft style with bright and soft colors is highly recommended for those who favor calm and wide spaces. By matching bright and low profile colors through a tone-on-tone match, the Soft style provides gorgeous and rich atmosphere while simple furniture and interior items provide a feminine atmosphere. Upgraded to the Latest Trend HomeCC Interior Package HomeCC Interior, the total interior brand of KCC, has released a new package for 2016. KCC has been analyzing the diverse needs of customers to identify the most favored design. This package continues to adopt the superior technology and interior design for the three most loved styles upgraded to the latest trend. Let us now look at the newly upgraded Organic, Soft and Trendy styles of the 2016 HomeCC Interior package. Organic The Organic style allows you to experience the relaxation of nature. This style is calming and yet sophisticated while using thick strips of wood to emphasize the concepts of nature. Using bright ivory and light brown colors matching warm brown wood patterns and leather material, the Organic style creates a comfortable and warm atmosphere. Trendy If you are sensitive to the latest trend and looking to display a modern and stylish life style, we recommend the Trendy style. Simple with sensuous points found everywhere, this is a popular choice among the younger generation. The Trendy style is based on the ever popular black and grey colors, but reflecting northern European patterns to express a unique feeling. The Nordic style helps elevate the sensual sense of space. KCC Magazine • 2016 April 12・13 Kitchen Combining both design and practicality The Organic style kitchen, with natural beige color on the furniture uses brown tiles and bright pendant lighting to complete the relaxing and sensual atmosphere while adding overall sense of unity and convenience by using Samsung Electronics built-in kitchen appliances. The Soft style kitchen uses elegantly processed 6 sided doors to raise the level of prestige. The bronze colored glass in the upper cabinet displays a warm atmosphere emphasizing the soft style. Also the semi classic chandeliers are naturally matched to complete a feminine and modern soft concept. The Trendy style kitchen, with the glossy white upper cabinet and metal pearl feel of the black lower cabinet express a modern and neat spatial sense. The contrast of white tone mosaic tiles and various colors of kitchen furniture display a sophisticated monotone space while grey colored pendants emphasizes the northern European style highlighting the Nordic points. Trendy 01 Organic Main bed room The comfortable bed room that consoles everyday life The Organic style bedroom uses warm brown tone-on-tone coloring to display warm and comfortable atmosphere. The built-in closet with the soft and graceful feel of the fabric pattern in the upper section and natural patterns in the lower section, give a feeling of being at one with nature while creating an elegant and prestigious bedroom by sensually displaying the point glass arranged in the center. It also emphasizes the Organic style by using organic cotton fabric as well as creates a more stable bedroom structure with the Samsung LED lighting that helps save energy and lowers glare. The semi-classic door, built-in closet and the bright and elegant furniture frame express a luxurious and cozy atmosphere for the Soft style bedroom, accentuating the feminine style. Annunciating the bright and soft concept and the calmness of the ivory based colors, it boasts a more elegant atmosphere together with pearl wall papers. The Trendy style bedroom uses white high gloss type built-in closet, grey based furniture and fabric props to show practicality and tidiness, and thanks to the white oak flooring, neatness and practicality that achromatic colors have is accentuated while making small space look larger. Soft Trendy Soft 03 Trendy 02 Organic Soft Bathroom Delivering cleanliness and freshness The Organic style bathroom utilizes ivory colored base tiles, wood and beige/brown point tiles in block patterns to promote a warm natural feeling. The Soft style bathroom uses glossy ivory and beige tiles to express a clean, gorgeous feel; the mixture of soft and simple colors adds a clean feeling. The geometrical patterned floor tiles juxtaposed to the bright grey tiled walls make the Trendy style bathroom a sophisticated and modern space. The lower bathroom shelf is made of dark grey tiles to contrast the glamorous pattern of the floor tiles. Organic KCC Magazine • 2016 April 14・15 ZOOM IN HOMECC Shop your Interior design! 2016 Gyunghyang Housing Fair HomeCC Interior Exhibition This is an age when you can shop interior design just as you pick out items at the supermarket. KCC’s HomeCC Interior has showcased more new interior styles at the 2016 Ilsan Gyunghyang Housing Fair. Visitors were amazed by the firsthand experience of interior design just like in a model house and they were moved once again by the one-stop consultation provided by the interior planners. G enerally, decorating your house with interior design is not an easy task. This is because once people change one interior design whether it be flooring, wallpaper, or lighting, they end up wanting to change the remaining interior. And if the newly installed interior design does not match with the rest of the house, it is difficult to restore the change back to the original state. However, HomeCC Interior now allows consumers to apply a complete stylish interior design in their home without such worries. Now, consumers just have to choose among a total of three styles, which are Organic, Soft, and Trendy. In addition, there is a wide variety of choices not only because each of the three styles are sensibly designed for each space such as the kitchen, living room, bedroom, kid’s room, study, and bathroom, but also a variety of interior materials are available. Because the interior design can be picked out just as people do when they go shopping, the popularity of HomeCC Interior is skyrocketing. The 2016 Ilsan Gyunghyang Housing Fair, the largest domestic interior and finishing material exhibition held from February 24 ~ 28, was a testament to how much people were interested in HomeCC Interior. KCC prepared the largest HomeCC Interior exhibition in the event and showcased the new three styles that were renewed for 2016. As many as 190 thousand people visited the 2016 Ilsan Gyunghyang Housing Fair. The HomeCC Interior exhibition had a constant stream of visitors from families planning to move to interior experts. The HomeCC Interior exhibition was largely divided into the showroom and the consultation area. First, the showroom that looked as if an interior space of a house was directly moved there reproduced the interior space in real size, including the hallway, living room, bedroom, and bathroom. The presentation naturally inspired visitors to think “Hey, we can actually apply this interior design at our home too.” In the showroom, the eyes and hands of the visitors were busily moving. The visitors took a careful look of the space configuration from colors to patterns, and tested the texture and durability by opening and closing windows and furniture. “The flooring material is luxurious and it looks like real wood.” “Should we try the Nordic style interior when we move?” “Just changing the bathroom tiles completely changes the atmosphere.” The space was filled with chattering dialogs. There was a mother and her daughter taking notes and newlyweds taking pictures of every corner of the showroom. A couple with small children checked the budget for all the interior design by looking at the easily viewable price tags. Expert HomeCC Interior assistants at each space introduced products according to the preferences of the customers. During the entire event, the consultation area was packed with customers. HomeCC Interior planners helped with the consultations and reservations for actual measurement. Mrs. Suk-hyeon Kim from Paju, Gyeonggi Province, completed her reservation for the actual measurement of her home and she said, “I wanted to remodel my old home, but it was not easy to make the commitment. But, I was inspired by the fact that a stylish interior design can be conveniently created because the interior materials that match each style are provided in packages.” She was considering the interior packages “Soft” and “Organic”. She added that she like the relaxed atmosphere of the two styles and was thinking about purchasing the furniture as well. Mun-su Kim and Hui-seon Cho couple from Daegu took a careful look at the interior space for the kitchen, living room, and kid’s room. “First off, the stylish interior and the reliability of KCC materials played a big part in choosing HomeCC Interior. Especially, because there is no emission of harmful substances from the materials, I think we can trust the product in our kid’s room.” To the thrifty couple who were thoroughly checking the quotation, the planner proposed various figures and customized interior just right for them. The HomeCC Interior exhibition allowed the visitors to find the perfect interior design just right for them, see new trends through the newly released interior packages, and create the interior design in their actual homes through consultations in one place. In this new age when people can shop interior design, we look forward to HomeCC Interior’s powerful march toward each corner of Korea. KCC Magazine • 2016 April 16・17 WITH PARTNER Dependable Companion of HomeCC Interior Requirements toward satisfaction and trust of customers are without a doubt excellent quality and friendly service. A partner of HomeCC Interior, Kallista, is gaining every confidence from customers through perfect and sincere interior construction service. This is the result from firm belief in “treat the customer’s house as my own.” Jeong-pyo Lee, Representative of Kallista. K allista is a company located in Yongin City, Gyeonggi Province, which specializes in interior construction. Representative Jeongpyo Lee, who has more than 20 years of experience in the interior industry, reached out to HomeCC Interior when she opened her own business Kallista for the first time. She believed excellent quality of HomeCC Interior will become a great help toward her new start. “Above all, supply of high-quality construction materials was the most important thing. Because I had my eyes on KCC products since the early days before the brand name was changed to HomeCC, I was sure of the quality. That was the reason why applied without hesitation when I heard the news of ‘HomeCC Partner’ recruitment.” HomeCC Interior Partner is a win-win business model that forms partnership between KCC and small and mid-sized local interior businessmen to promote mutual growth. KCC connects customers to HomeCC Interior partners in each region and designates construction responsibilities. In addition, KCC makes efforts to provide a variety of benefits to HomeCC Interior partners such as supporting marketing and sales promotion, as well as, providing the highest quality eco-friendly construction materials. Representative Lee said partnership with KCC leads to practical assistance. “It is not easy for small businesses to maintain steady customers on their own. Advertisements can be a big financial burden, but with great marketing support and customer connection from HomeCC Interior, there is no need for separate promotional activities. Attraction of customers obviously leads to increase in sales. Furthermore, trust from customers naturally followed when we approached customers with confidence based on the special system of HomeCC Interior that provides onestop service, including materials, design & development, production, quality management, CS (Customer Service) management, and AS.” When Mrs. Lee experiences firsthand positive response about HomeCC Interior, the pride as a partner of HomeCC Interior wells up inside her. “There are many feedbacks that HomeCC’s coordination of the complex processes provided during the primary consultation with interior planner is a big help for customers. The level of satisfaction is also very high concerning the stylish and detailed interior design and the high quality that has almost zero defects. But, above all, customers who were hesitant on making decisions due to price bubbles can choose HomeCC Interior with assurance because of the transparent and reasonable quotation.” No matter how excellent construction materials may be, the degree of interior completion is determined by the level of construction ability. Representative Lee is elevating the degree of completion to its maximum through solid construction service. “Practical competence per process is the basics of all basics. Construction is carried out through one team that composes of the best technicians who have been working with each other for a long time. I always emphasize ‘treat the customer’s house as my own’ to my technicians. Because the work is performed by people, the degree of completion depends on how much we put our hearts into the work. We are careful not to neglect even the smallest things at the site, and we try to implement the optimum process based on thorough observation.” It has already been 7 years since entering partnership with HomeCC Interior. She expressed her satisfaction by saying she can really feel the growth of the company over the years. “KCC performs interim evaluations up to the completion of construction to check for any problems or any complaints from customers. This process is not inconvenient or difficult to me. It rather inspires more passion in my heart. Because I ask myself ‘How can I raise the degree of completion even further?’ and ‘How can I raise the satisfaction level?’ It becomes an opportunity to grow a little bit more.” Having a close relationship with Kallista, Assistant Manager Jae-hun Lee of the Interior Sales Department of Seongnam Branch Office attributed Representative Lee with the achievement of providing such customer satisfaction.“Customers are very satisfied because the company has been making perfect constructions as to never receive a single complaint up to now. The company’s ability to thoroughly manage all aspects of construction from A to Z is by far the best I have seen. I hope the company can work with us as a HomeCC partner for a long time to come.” HomeCC Interior and Kallista are establishing high customer satisfaction by adding solid construction on top of perfect quality. We are looking forward to their next “Win-Win example” from their path to mutual benefit and their unmistakable proof that “working together creates twice the synergy.” Jeong-pyo Lee, Representative of Kallista(left) and Mr. Jaehun Lee of the Interior Sales Department of Seongnam Branch Office. KCC Magazine • 2016 April 18・19 OUR OUTSTANDING TECHNOLOGY The world’s highest quality headlamp coating shines through the Jang Young-shil Award The automotive headlamps are attached at the very front part of cars and secure the vision of drivers. That’s why it is important to prevent lens of headlamps from becoming blurry or scratched. KCC successfully developed an ultrahigh weatherproof UV hard coating for automotive headlamps with the highest performance in the world. Let’s meet the automotive headlamp UV hard coating that acquired the AMECA 5-year certification and won the Jang Young-shil Award. By Suk-hwa Ryu / UV Research Team of CRI K CC’s automotive headlamp UV hard coating acquired the “AMECA 5-year” certification for the first time in the world and was recognized for its highest quality in the world. AMECA (Automotive Manufacturers Equipment Compliance Agency, Inc.) is a private institution that certifies the safety, suitability, etc., of interior automotive equipment that are commonly used in the U.S. as well as all over the world, and it is a crucial certification that is commonly referenced throughout the world. This led the product to also win the IR52 Jang Youngshil Award, which is the industrial technology innovation award organized by the Korea Industrial Technology Association (KOITA). The IR52 Jang Young-shil Award is an award given to domestic companies and technology developers at research institutes who are leading industrial technology innovations through development and commercialization of new technological products. By applying high-performance coating, long-term durability of the headlamp and clear front vision are ensured. Since the change of automotive headlamp material from glass to polycarbonate in 1980s, all headlamp UV hard coating paints were imported for the past 30 years. However, problems continued to emerge such as discoloration of the headlamp’s lens or peeling of coating upon exceeding maximum climate conditions, cracking due to impact from debris, etc. Because of this, the consumers had no choice but to frequently replace the parts. This is why KCC began a joint research and development with Hyundai Mobis, and after many trials and errors, KCC had successfully developed the highest quality product in the world. As a result, through the development of ultrahigh weatherproof material and formulation method, KCC was able to obtain an ultrahigh weatherproof headlamp UV hard coating technology that maintains the original appearance and performance of the product without yellow or blurry discoloration, cracking from impact and peeling of coating unlike the existing products. KCC, who has been leading the domestic automotive paint market, has verified its world-class technical ability by launching the world’s highest quality product through continuous investment and research & development. With the preparation of a foundation to advance into the global automotive paint market through this opportunity, the globalization of KCC paints is expected to continuously accelerate into the future. Researcher Interview Suk-hwa Ryu, UV Research Team of CRI Q. What kinds of efforts were required to develop an ultrahigh weatherproof headlamp UV hard coating? In order to acquire certifications such as AMECA 3-year and 5-year, you really have to invest 3 to 5 years of your time. The product must pass a 5-year test period that exposes the product to extreme conditions such as the dry desert climate in Arizona State and the hot and humid climate in Florida. After that, we needed to acquire additional certifications from Europe and China, which were no easy tasks. By creating and evaluating thousands of samples, we gathered experimental data. And in order to satisfy the demanding quality standards, we were successful in developing an evaluation method that can confirm quality in diverse environmental conditions of extreme cold and heat that exist around the world. Q. What is planned for the future? Currently, the ultrahigh weatherproof headlamp UV hard coating is applied to a total of 9 domestic car models such as the new Tuscon from Hyundai Motors and all K5 models from Kia Motors. We are now making preparations for our product to be applied to global vehicles such as Volkswagon, GM, and Chrysler. In addition, we are promoting the expansion of hard coating applications and convergence of ultrahigh weatherproof technology and material technology. In order to implement a stable transition of the current glass-made panoramic sunroofs to UV plastic material, we are planning to combine the ultrahigh weatherproof headlamp UV hard coating technology or apply the technology to interior/exterior architectural finishing materials such as soundproof walls. KCC Magazine • 2016 April 20・21 OWNERS OF THE POSITION <Owners of the Position> introduces fellow KCC members who give their best efforts as the owners of their position through objects and stories that tell their passion. When the people in charge of their own part give their best, each person becomes the expert of the company. T Do-yeong Jeong, Manager of Construction Material AS Team Quality meters, the essential device for raising customer satisfaction Manager Do-yeong Jeong of Construction Material AS Team is raising customer satisfaction through his work in quality service of KCC products such as glass and windows. In order to quickly and precisely respond to any situations, he always carries around quality meters. Let’s meet Manager Do-yeong Jeong who always gives his best on-site to satisfy customers with the best quality. he first thing that caught the eyes of Manager Do-yeong Jeong as he entered Yeoju Plant with big aspirations on his first day of work 15 years ago was KCC’s motto “Own your position” written in large letters on the wall. The company motto became the foundation for building the basic knowledge and expertise that are required to become an expert worker. “My first job was producing glass at the Tin-bath and Lehr line in the plate glass production part of the Yeoju Plant. I got firsthand experience of glass production process during the 7 months. It became a firm foundation to gain expert knowledge and became my tool to transfer in-depth and proper knowledge on the quality of glass and windows.” Areas of his neck and nose became black during the process of changing the thickness and width of glass several times despite wearing a dust protection mask and oversleeves. Even though the work was difficult, he thought about KCC’s motto “Own your position” and enjoyed his site work. “When a great athlete is recognized for one’s ability, the country gives the athlete the honor of membership to the national team. Our work is no different. When the people in charge of their own part give their best, each person becomes the expert of the company. Just as a gold medal is valuable whether it is from a popular sport or less popular sport, I realized that there is no job that is not important. It gave me pride and sense of responsibility in my work.” Manager Jeong expressed that he has to carry out his current tasks of manufacturing quality management and AS at the window/glass distributor with owner’s spirit as well in order to resolve inconveniences of consumers right away, which in turn, naturally leads to increase in sales. For this purpose, he says the measuring equipment that can build trust in customers comes in handy. Because precise measurements require a few days as they need to be requested to the Central Research Institute, mobile measuring equipment are essential when he needs to affirm the customers on the spot. “The equipment that can magnify small objects by 220 times compared to the naked eye and by 72 times when observing faraway objects such as highrise buildings are a big help when resolving inconveniences of customers on-site. I believe the reason why firefighters can jump into burning buildings to save people isn’t because they are Superman. They are equipped with various helpful equipment and knowledge based on experience.” Manager Jeong who is in charge of quality management of a member company in the Yeongnam region that is affiliated with the “e-Max Club”, which is a network of window/glass manufacturing distributors quality guaranteed by KCC, says it is most rewarding when companies that were distressed by KCC’s strict quality management at the beginning of membership express gratitude to him for their improved quality, increased productivity, and subsequent rise in image as well. As the sinking of the colossal Titanic was caused by faulty nails called rivet, he believes that all of his tasks, whether big or small, are important. He put on a bright smile and said he will continue to conduct all of his work as the owner of his own position. KCC Magazine • 2016 April 22・23 GLOBAL KCC Ebru Cebeci, a sales chief in the Paints Sales Department at KCT “Sense of challenge is my biggest growth engine!” Starting its commercial production in 2008, KCC Boya San.ve Tic. Ltd.Sti. (KCT) mainly produces Automotive, PCM, Marine, Powder, Refinish, General Industry and Heavy Duty Coatings. To increase its market share, KCT is focusing on extending dealer network for Refinish and Industry segments as well as concentrating on new business segments such as Epoxy flooring and Protective coating for steel structures. Let’s meet Ebru Cebeci, a sales chief at KCT and hear her story. Could you please introduce yourself and tell us about your job? Hi! My name is Ebru Cebeci and I am a sales chief at KCT. I joined the company in August of 2009. My main responsibilities are dealing with national and international customers of our Powder Coating, PCM Coating, Marine Coating and Heavy duty Coating and I am also trying to develop new customers in the new business segments, such as steel protective coating, flooring coating, etc. The condition of the paint market in Turkey is pretty tough. Global paint makers from all over the world, such as Akzo Nobel, Jotun, Hempel along with several local producers, are competing here. To increase our market share, KCT is focusing on extending our dealer network for Refinish & Industry segments. In 2016, we are concentrating on new business segments such as epoxy flooring and steel structure protective coatings. My personal goal is to challenge myself with handling paints that I haven’t handled yet and eventually become a multifunctional player who is an expert at all kinds of paint products. Ultimately, I wish to become the first women manager here in KCT and become a role model for my colleagues. Do you have any tips to share as a successful salesperson in Turkey? I could see that most customers require fast feedback on their demands. So normally, I try to give a prompt answer to the customer and if there is something that can’t be done immediately, I make sure that I give them an estimated time of when we can provide our feedback so that customers won’t just wait for the answers from us. Also, I focus on building a sincere and close relationship with my customers by being reliable for official business issues as well as try to make them feel comfortable while doing business with me. Turkey and Korea are known as brother nations. What do you think about this and does this help KCC, as a Korean company, operate business in Turkey? Korean War. And also, we share a lot of things in common such as affection towards soccer. So generally, Turkish people have more positive feelings towards Koreans compared to other Asian people. And when we meet customers together with a Korean person, Turkish customer shows us more interest with warm hearts in most cases. Indeed, with this background, KCT will be able to extend its scope of business faster and stronger as time goes by. How do you spend your free time? On weekends, I regularly visit my hometown where my parents and sister are living and we enjoy informal picnics near the seaside. My hometown has a beautiful beach indeed. With my family, I enjoy drinking Turkish traditional Tea & Coffee and traditional Breakfast too. Turkish Breakfast includes various types of cheeses, olives, eggs cooked in different ways and local bread called “Simit”. I also like to visit historical places in Turkey. I have visited Hagia Sophia, Blue Mosque, Topkapi Palace, Grand Bazaar in Istanbul and Kapadokia, Pamukkale, Efes antic theater, which is also becoming famous to Korean tourists now. What is the background for Turkish cuisine being regarded as one of the top 3 cuisines in the world along with French and Chinese cuisine? The reason why Turkish cuisine is well developed is because of its geographic location. Located between Asia and Europe, Turkey accepted a wide range of cuisine during the Ottoman Turkish Empire when it expanded its territory. A unique cuisine can be developed by merging European and Asian cuisine, with simple foods from the nomadic people of central Asia to the various cuisines of the Middle East and adding refined court cuisine of the Ottoman Turkish Empire to this the makes Turkish cuisine today one of the top 3 cuisines in the world. The most popular dish would be its meat roast, the kebab. Also, the Turkish desert menu is well developed, offering various types of cookies, sweets and chocolates and the Turkish coffee and chai are well known too. If you have a chance, please visit Turkey! As Korean people understand, Turks also consider Korea to be a brother nation. Actually, Turkey was one of the first countries that sent its military forces to aid Korea during the *<Global KCC> spotlights overseas corporate employees who are actively taking parts as owners of their positions around the world. KCC Magazine • 2016 April 24・25 PROUD KCC MEMBERS Excellent SFA User Spec Sales Promotion Department Assistant Manager Sung-sik Shin Wide Sharing of Market Intelligence Manufactures need to proactively share market information and thereby develop the ability to provide responses to customers preemptively. Spec Sales Promotion Department Assistant Manager Sung-sik Shin realizes the importance of information sharing and as an excellent user of the SFA (Sales Force Automation), he is leading the strengthening of the sales effort. Sales Force Automation The main page of SFA where employees of many departments can share information rapidly A ssistant Manager Sung-sik Shin of the Spec Sales Promotion Department, which exercises preemptive sales activity to construction and related companies, actively promoted the sharing of market information under the SFA and therefore was nominated as the excellent user of the SFA program. He believes that rapidly sharing customer’s needs heard on-site to internal departments is a great advantage of the SFA and explained the reason for actively using it as below. “Before introducing SFA, the sales representative had to prepare a daily report online and receive approval from his superior and therefore the dissemination of market information was slow and there were restrictions in sharing the information. On the other hand through the SFA, various departments and regardless of rank, can simultaneously confirm the information, receive instant feedback and prepare responses to customers’ needs with speed making it a good program.” Early March last year, he was able to directly experience the response ability of the SFA. The sale of “MITONE” to a certain hospital was confirmed but because the inventory was exhausted, there was a possibility that the delivery date could not be met. By quickly sharing this situation on the SFA, support from the factory was received and the original delivery date could be met. “It was an urgent situation but by sending the BM instruction through the SFA, the process of review to execution could be completed in a matter of days which was very encouraging. By having all of the constituents of the SCM from research, production, sales to management share the issue, we could provide our customer with first class service and this was the strength of the SFA.” Assistant Manager Shin believes that on top of sharing market information through SFA, it is also important to develop products that meet the needs of the market. Last year, the sharing of his market information on the SFA led to the development of two whole new products. “When we upload customer’s needs heard on-site, comments are provided by not only the BM but from all relevant departments, regardless of rank, concerning the topic. When the various departments in the SCM complete their product development feasibility study, through the APIS (Advanced Project Information System) the task proposal is processed. Of the two cases that are being developed from the comments I had posted on the SFA last year, one will apply a new construction method of dry wall for the customer and the other is a hybrid epoxy floor paint that is currently under development.” “I believe that the SFA is a useful system for our colleagues. Through the SFA, information can be rapidly shared and this makes its value shine. Also the information can be widely shared regardless of rank or department, allowing for horizontal communication and when faced with a difficult topic, we can even receive positive opinions from the management quickly which helps to boost employees’ morale.” Since Assistant Manager Shin has been nominated as the excellent SFA user, he shall continue to lead, with pride, our efforts for the sharing of market information. KCC Magazine • 2016 April 26・27 Let’s go Egis T 01 KCC Egis players enjoying the victory in the fifth round of the championship. 02 The amazing duo Tae-pung Jeon (left) and Seung-jin Ha. 03 The capacity crowd of KCC Egis fans at the Jeonju homeground. 01 KCC EGIS, Full of passion and fighting spirit! neck to neck showdown with Orion Orions, who placed 3rd in the regular season, KCC Egis finished the 20152016 season with the valuable title of the second place. The strategy that focused on team play more than anything else naturally led to enhanced performance. The experience and cunning of players such as Tae-pung Jeon, Andre Emmett, Myeong-ho Shin, Seung-jin Ha, and Tae-sul Kim, and the fighting spirit and confidence of younger players such as Min-ku Kim, Gyo-chang Song, and Hui-jae Jeong harmonized and became an explosive synergy. They showed flexible plays that led and supported each other and upgraded the organizational power to the next level. The players focused on strategic team plays rather than selfish individual plays in each game and grew confidence in their teammates. Herbert Hill, who joined the team during the season, brought stability in the paint through reliable plays rather than fancy individual plays. The support from Hill reduced the defensive burden on Seung-jin Ha, which enabled Andre Emmett to attack more aggressively. The teamwork resulting from each team member’s united belief in “One Team” led to this amazing achievement. Passion burns brighter as we look toward a higher goal. KCC Egis claims they will not settle for this season’s performance but give their all toward a better season next year. We look forward to their next leap toward a new history and their amazing plays that will capture our hearts. he 2015-2016 KCC pro basketball season that started in September last year came to an end. KCC Egis received a lot of attention through their tireless and passionate plays. They maintained their upward climb through evermore solid teamwork as they won each game, and their desire to win shined throughout the season. As a result, they took the first place during the regular season for the first time since the founding of the team in 2001 and proclaimed their right as the best team. It was a historical moment that broke the team’s record. The 12 consecutive wins toward the end of the season also broke the team’s most consecutive win record. Especially, the sweeping win of the 6th round was the first complete round victory in the history of the team. This is an amazing record of only the 6th ever complete round victory in the history of professional basketball. In addition, after the 39 wins during the 2003-2004 season, KCC Egis recorded the most wins with 36 games since 12 seasons ago. KCC Egis who went straight to semifinal playoffs with the first place seat in the regular season competed with KGC for the ticket to the finals. KCC Egis advanced to the finals by defeating KGC 3-1 as the “Scoring Machine” Andre Emmett and the “King of the Paint” Seung-jin Ha dominated the paint and outer perimeters of the court. It was their first challenge toward the championship since the 2010-2011 win 5 seasons ago. After a 04 Andre Emmett with outstanding offensive power. 05 The leader of KCC Egis, Coach Seunggyun Chu. 06 The rookie of KCC Egis, Gyochang Song. 04 05 02 03 06 2015-2016 KCC pro basketball season came to an end with the roaring of the crowd. KCC Egis took the first place in the regular season for the first time since the founding of the team and achieved an outstanding feat of taking the second place in the playoffs for the first time in 5 seasons. kcc magazine • 2016 april 28·29 BASKETBALL BUSINESS “Teamwork” The key to success for an organization In basketball, victory is won when each of the five players are dedicated to their roles. When there is balance and harmony among each of the members, they get closer to the organization’s goal. Let us think about “Teamwork”, the key to winning victories for basketball and achieving goals for corporations. By Dae-bum Son (Editor of Jumpball Magazine) I n basketball, the five players must each execute their roles for the team to win. When observing each of the KCC Egis players, the point guard Tae-sul Kim takes on the role of the “Court Commander”. He must execute the coach’s strategy on court and has mighty power by holding the ball the longest. It is also frequent to find the player with the loudest voice and displaying leadership to take on the captain role. The shooting guard must score points. Tae-pung Jeon, Andre Emmett and Hyo-bum Kim, who helped win 2015 ~ 2016 seasons for the KCC team, belong to this role of players. In order to perform brilliantly, players must at times receive the spotlight and be bold. The small forward position played by Hee-Jae Jung takes on a bridge role between the outside area and underneath-the-basket area. Not only making 3 point shots but also assisting the power forward players like Gyochang Song and Tae-Hong Kim with the defense. Tall players like Seung-jin Ha and Herbert Hill take the center position. By taking the opponents failed shots and creating a shooting chance for the team, these players do not say no to taking on unpleasant tasks. This means that the importance of each of the roles cannot be compared. Additionally, the coach’s role of grasping each of the player’s strengths and characteristics to place each of the players is also important. In the case of coach Seung-gyun Chu, he selects an appropriate guard applicable to working with the tallest center Seung-jin Ha. Tae-pung Jeon and Tae-sul Kim are the same guards but because of their difference in style, depending on the game atmosphere either of the players can be placed as the right man for the right place. Another reason why the KCC Egis could win 12 straight astonishing victories during the 2015~2016 season was because the team players exercised systematic team play. The KCC Egis team was able to make great wins through the team players becoming one, rather than individual play, to exhibit organization power. Although Herbert Hill joined in the middle of the season, he was able to integrate well with the rest of the players by focusing on the team play. Teamwork, which is important for basketball, is also required for corporations. Andrew Carnegie left a famous saying that “The one thing to not miss out in the joy of business management is when the weak combine to beat the strong and the average people combine their efforts to produce extraordinary results. The power to do this is teamwork. Teamwork is the ability to work together for a common vision and is the source of energy for average people to achieve extraordinary results.” American business management scholar Peter Drucker emphasized in his book “Great Innovation” that for an organization to succeed, the leader and its members must share the vision of the organization and they must divide and take responsibility of their roles. When observing companies that are growing, we can see the members communicating and sharing actively. In such a corporate culture, it is important for team members to continue to develop their abilities to fully execute their roles with responsibility. When the members do their best to fulfill their duties and become one with team members heading for their common goal, the power of the organization becomes stronger and the organization gets closer to achieving its goal. KCC Magazine • 2016 April 30・31 ADVERTISEMENT STORY KCC Window delivers sincere stories of married couples The on-line advertisement for KCC windows is geared toward sharing “empathy” with consumers based on the brand slogan “Windows are frames into women’s lives.” This on-line advertisement was created by casting actual 6 married couples, and after it was posted on YouTube, Facebook, and Twitter on January, it received great response by recording more than 5 million views within 4 weeks. Let’s take a look at the KCC’s on-line advertisement that deeply touched the viewers. T here was a struggle to search a new on-line advertisement theme that can connect with the consumers on a deeper level through KCC Window. We ended up focusing on the fact that many married couples spend their lives without expressing their true feelings to each other who are the most close to them. For this reason, we have selected housewives who needed to be reminded how much they are loved as a wife, mother, and “woman” since their mar- riage. Actual filming of the on-line advertisement began after creating “second proposal” that expresses the sincerity of actual couples as the concept. Because the sincere emotions between couples that we wanted to capture could not be done through acting alone, KCC invited 6 married couples who were 5 to 10 years in their marriage. A “double hidden camera” method allowed the husbands and wives to express their true feelings for each other. First, the wives were asked to make a video message that contains the appreciation for their husbands as a “surprise video message event.” Some of the husbands actually broke into tears after watching their wives’ sincere video messages. The wives who thought they were only a part of an event that shows their interview videos to their husbands returned home in excitement. However, the video that played when they walked into their homes was the proposal of their husbands that contained the love and apprecia- tion for them. The wives who were surprised by the real hidden camera event prepared by their husbands and KCC were moved to tears. Using the living room window, which is the most striking element in a living room and the object that protects the house from the cold, as the medium to deliver the couples’ stories was to show the characteristics of windows. For this purpose, KCC attached Rear Screen Films on the windows and installed Ultra Short Throw Projectors. It was a moment when the dependable KCC balcony windows that protect the house transforming into a special screen that delivered the couples’ true feelings for each other. The completion of the screen in a large frame that showed the projected video doubled the moving experience for the wives. The “second proposal” on-line advertisement that was completed through 1 month of preparation time and 72 hours of filming recorded more than 4 million views (about 3 million YouTube views) within 4 weeks since being uploaded to YouTube, Facebook, Twitter, etc. This is close to views by 100 thousand people per day. One of the biggest reasons for such interest from so many people was the capturing of the wives’ realistic emotions by installing 9 hidden/ exposed subminiature cameras in the house. Because it was filmed without a script, the staff thoroughly prepared even sub-scenarios in case of unexpected situations. The reason for using the window as a medium for delivering the stories between the couples was to express KCC’s will to preserve the warmth and appreciation for the loved ones through KCC windows. The YouTube viewers who saw KCC window’s “second proposal” on-line advertisement left a variety of comments. “I feel really sorry that wasn’t able to tell my wife I love her these days. I am deeply moved by it.” “I don’t think there is a better event for married couples. It was very impressive to see an on-line advertisement that doesn’t only showoff the product and brand.” In addition, the advertisements were spread digitally through various media such as sharing the video links via messengers. By focusing the concept on “empathy,” the KCC window o n- l i ne advertisement that directly captured the emotions of real couples was effective in raising the brand value of KCC windows. We hope there will be more KCC windows that can protect our consumers’ precious families and their memories in real life just like in the sensational “second proposal” on-line advertisement. Subminiature cameras and microphones were installed at the filming site to vividly show married couples. KCC Magazine • 2016 April 32・33 BIZ TALK IN MISAENG Misaeng (An Incomplete Life) is the story about corporate office workers in the fictional trading company One International, a story which deeply resonated with its viewers and became a cultural phenomenon for its vivid portrayal of the corporate world. This series revolves around the protagonist Jang Geu-Rae (Yim Si-Wan), as he and other employees at the company tread their way through the grueling world of corporate life as “Misaeng”. Let’s learn English through Misaeng! By Soo-Kyung Lee (AllThatEnglish.com) Copyright CJ E&M tvN Misaeng 1. “Test the waters” (간을 보다) Today’s Expression Today’s expression is “test the waters”. Testing the waters refers to the act of trying to figure out what people think about something before deciding whether or not to do it. It is commonly used when you have a possible plan or a product you’d like to execute or release, and you want to see how it will be received. The expression can be used in everyday conversation as well as in a business setting. Similarly, you can also say » feel out the situation » check things out » check out the situation One thing to note, however, is that although “test the waters” can be colloquially* translated to ‘간을 보다’ in Korean, this expression is not used when you are trying to see if the food has been seasoned* properly. In this case, you “taste” the food, not “test the waters”. * colloquially 구어체로 , 회화체로 / season (양념을) 넣다, 양념[간]하다 2. Misaeng Episode 4. In the following scene, Manager Oh Sang-Sik realizes that all his efforts to win a contract with a former high school classmate of his were futile* and learns the reason behind it. Oh Sang-Sik: What’s the reason? You don’t like the delivery terms? Byun Hyung-Cheol: No, the delivery terms are excellent. But to be honest, we had no intention of doing business with you in the first place. We decided it’s not marketable yet. Oh Sang-Sik: If you knew it wasn’t going to happen, why did you test the waters? (...) Byun Hyung-Cheol: I’ll make it clear and simple for you to understand. You may not be aware of this, but in the old days, you always bossed me around and I had to grovel*. Oh Sang-Sik: What? Byun Hyung-Cheol: So, just think of this as me playing the boss for once. The former and The latter Special Tip! The terms “the former(갑)” and “the latter(을)”, although they are ubiquitously* used in business contracts in Korea, do not have English equivalents*. They literally* translate to the “First Party” and the “Second Party”; the “One” and the “Other”. However, the colloquial use of “the former” and “the latter” in Korean culture warrants* a translation separate from the contract-based definition mentioned above. In this case, “the former” can be translated to “the side with an advantage,” while “the latter” can be described as “the side that needs something from the other side (the former) and is often expected to grovel and act in an obsequious* manner”. As for the side that wields* the power in this relationship, “the former” can abuse its power, which can be expressed in the following ways: » boss ~ around » be bossy (to ~) » be on a power trip * ubiquitously: 어디에나 있는, 아주 흔한 / equivalent: (…에) 상당[대응]하는 것, 등가물 / literally 문자[말] 그대로 / warrant 정당[타당]하게 만들다 / obsequious: 아부하는, 비굴한 / wield: (권력・권위 등을) 행사하다 * futile 헛된, 소용없는 / grovel 비굴한 태도를 취하다, 기다 KCC Magazine • 2016 April 34・35 LOVE MESSENGER A lunch box for my Father with lot̓s of Love KCC delivers “Lunch Box” to family members of our executive and staff members. If interested, please send a registration email to [email protected]. 01 Assistant Manager Seong Hun from the MES Paint Team quickened his steps with excitement nonetheless. He is on his way to a barber shop called Seong Jin located in Gaepo-dong, Gangnamgu, Seoul. The place had preserved all the old landscapes from the past. As soon as Seong Hun walked into the barber shop, the place was filled with friendly affection of father and son. The son’s genuine wish to give a gift of warm meal to his father was sincerely felt all around. 02 “ Assistant manager Seong Hun and his father Yun-jae Seong confirmed their love for each other with a healthy lunch box. I feel sorry whenever I think about my father because I don’t visit as often as I should. Because I work away from the city and I have frequent business trips due to a lot of projects, I can visit my father in Seoul only when I have business nearby. So, instead, I try to call him as often as I can.” Making the comment with a bashful smile, Assistant Manager Seong Hun from the MES Paint Team didn’t forget to send his love to his father by applying for the “Lunch Box of Love” to the KCC Magazine Team when he got the chance to come to Seoul on business at the KCC head office. “My father has been working everyday from 7:30 to 8:30 at night for the past 30 years. He is very diligent. He has a lot of regular customers who appreciate his dexterity and thorough nature. It is difficult to express my true feelings sometimes because of my passive personality, but I have a deep respect for him.” The Magazine Team had prepared a hearty lunch that can express Assistant Manager Seong Hun’s feelings. The lunch box contained a heart shaped fried egg, brown rice, LA galbi (short ribs), chili shrimp, meatballs, and bulgogi. For dessert, healthy steamed sweet pumpkin with nuts and honey and fresh fruits were prepared. Assistant Manager Seong Hun’s father put on a big smile and said I feel full already as he looked at the hearty lunch box. And of course, he didn’t forget to thank KCC for preparing such a nice lunch that he can share with his son. As they ate together, the close bond of the father and son seemed to shine like the glistening spring sunlight. 03 Thank you message “Together is always better.” From Yun-jae Seong, father of Assistant Manager Seong Hun I was so surprised by the delicious lunch box that you had prepared. I usually eat alone at the barber shop, but the lunch was delicious and tasted that much better because you were there. Thank you. Thanks to you, I had a great meal and it gave me the strength to start the day with a smile. Let’s not forget to give our best in whatever we do and always encourage each other. I love you, son. 01,02 Lunch box filled with love. 03 Assistant manager Seong Hun and his father Yun-jae Seong are enjoying a great lunch time together. KCC Magazine • 2016 April 36・37 You are Discovering new thoughts Beware of the “First” Thought Like one cannot know everything about a person based on first impression, the first thought can often be far from factual when making a decision. This is why when one relies on first thought a biased conclusion can easily be drawn and this is called the “fusibility of error”. When seeking an accurate answer, one needs to be guarded of fusibility of error, but when this is used in moderation a reasonable decision can be deduced. By Sang-gyu Beom (Professor of Konkuk University College of Business) People think they make reasonable and rational decisions, but they are actually significantly affected by psychological factors. Such psychological factors are being used in marketing. <KCC> House journal selects one out of 8 such psychological factors and publishes them each month. [Special Series] Psychological elements that interfere with rational consumption ❼ Fusibility of error Anchoring effect I Mental Accounting Confirmation bias & Hindsight bias Gambler’s error n our daily lives we make decisions based on our memory. We base our decision on experience and knowledge that instantly come to our minds. There are two different patterns that use such memory information to make decisions. First, there is the set formula method like mathematics or computer programming. As the formula “(width x height)/2” is used to calculate the area of a triangle, a set formula can be used to make a decision and the answer is clear. Another is the Heuristic method, which relies on experience and not theory. This is useful when making a decision in an uncertain situation and does not require a complicated calculation process. When using the Heuristic method, one can get a fairly satisfying answer quickly without having to exert much effort. In this regard, the Heuristic method is referred to as the simple method, the rough calculation method or simply the short-cut method. In his Nobel Prize thesis, Albert Einstein referred to the Heuristic method as an “incomplete but helpful method”. However the Heuristic method is not a complete answer and therefore can be prone to error and create bias. Behavioral economists Daniel Kahneman and Amos Tversky suggested the concept of bias from the error of decision from Heuristic method, and pointed out that the “fusibility of error” was the severest. Fusibility of error is when one follows the first thought leading to a wrong decision. Another words, rather than depending on actual facts, a decision is made based on first thought of the memory which results in a decision error. Of the number of deaths last year, were there more murder cases? Or more suicide cases? If you intuitively thought murder cases, you could have fallen into the fusibility error. Images of regularly reported murder cases by the media instantly ran Bandwagon effect Overconfidence Fusibility of error Loss Aversion (Prospect Theory) through your head, affecting your decision. When faced with a question to predict the possibility of an earthquake, a person who has directly experienced earthquakes will predict a higher value than one who only read about it. When the experience conjures in the mind more vividly, one becomes more frightened and through the psychology of being worried the fusibility of error appears. In order to avoid fusibility of error and think reasonably, one must not rely too much on memory. Memory is not factual and moreover when it is a randomly appearing memory, it has the tendency to remain vividly for long periods. Therefore when an accurate decision is required, one should search on the internet, ask friends for advice or seek professional opinion and other means to find the facts. There is also a way to use the fusibility of error against itself. A well known case is the anti-smoking advertisements. One of the reasons for not quitting smoking is that it is hard for smokers to imagine the long term effects of smoking. This is why anti-smoking advertisements widely use images of cancer so that “smoking” suddenly conjures the image of cancer. Like using an image of the future for non-smoking advertisements, obese or game addicts could be subject to thoughts of frustration and impoverished life rather than sweet food and game enjoyment. How about using fusibility of error for impulsive shopping? One could conjure the thought of having to pay the credit card bill a month later rather than the thought of being happy from the purchase. As explained, fusibility of error itself should be guarded but it can also be used inversely to deduce a reasonable decision. Let us remember that when doing so, it helps to look far into the future and picture a vivid image. kcc magazine • 2016 April 38·39 KCC library Mr. Kim’s evaluation on <Super China> KBS Super China Production Team <Super China> Informative Super China, the Success Story of “Made In China” How did China manage to develop so fast, and what is the background that made this possible? Where does China’s power come from? The book <Super China> which was also made into a KBS special documentary, analyzed the framework of China’s population, corporations, economy, military, land and communism to present a balanced picture of China’s essence and future image. Creative Sentimental Practical Entertaining The highlights of <Super China> Presently China is the land of opportunities for young minds. Every year China produces 4 million students in the field of science and the majority of them jump into IT companies or the venture market. Every year more than 3,000 new companies are established. It is like today’s China is saying to the ambitious young as it extends opportunities, “Demonstrate your skills as much as you can. Then not only yourself but also our China will benefit greatly”. By Dae-jin Kim / Ulsan-Paint Analysis Team C hina’s population is around 1.35 billion which is more than 4 times that of the USA and twice that of the European Union. 60 years ago China’s population was around 500 million but following Mao Zedong’s policy of promoting birth which was based on the thought of “The more the people, the stronger the power”, China’s population grew astronomically. This baby boomer generation became the backbone for the development of China’s economy. In the 1980s China’s economy began its remarkable growth with the reformation and the open-door policy of Deng Xiaoping, supported by its domestic demand, and its export driven economic strategy. The 1.3 billion population fueling cheap labor, strong desire of the Chinese people to become rich, diligence of the Chinese people and the vast amount of underground resources were the stepping stones for China’s economic growth. Cheap labor, 1.3 billion population of domestic demand and the government’s reform and open-door policy accelerated the investment of global companies looking to develop the new market. The growth of the Chinese middle class, with its buying power, changed China from the developed nation’s factory to that of the world’s market. From this cycle, China today supports over a 100 global companies just from its own domestic demand. This scale of economy can only be demonstrated by the USA and China. In the past “Made in China” was a pronoun for low quality cheap products. However with the previously mentioned economic growth, China was able to continue its fiscal surplus through its currency depreciation policy which maintained its comparative export advantage and with the accumulated capital China adopted advanced technology to improve its quality and showed the world today that “Made in China” is not a pronoun for cheap quality products. Like the US stock exchange listed online market place “Alibaba”, the number 1 white home appliance manufacturer “Hial” and “Shaomi” that aims to be the next Apple, Chinese global companies are marketing the world with its cheap yet good quality products. Backed by the Chinese government, Chinese companies will soon be equipped with outstanding production facilities coupled with research and development capabilities. Add to this China’s domestic demand growth, technological advancement and market pricing ability and we can see that the ripple effect will be huge. The emergence of Chinese companies may be a threat to us but this is not some steel wall providing us zero opportunities. On the contrary, with the new competition comes a new market that will present more opportunities and therefore this is the time to be attentive of China’s movement. The most surprising fact is that despite the world’s doubt that capitalism could not grow under communism, China managed to create great economic growth. China’s growth energy cannot be explained by a singular cause and continues to expand its influence like a spider web. In the center of this power where results are being made is “Communist China”. China’s communist party holds the highest position among government organizations and wields the strongest power. The National People’s Congress where over 3,000 Chinese people’s representatives gather is like a congress but actual decisions are made by the central government and the congress operates to process the decision in a timely manner. “Efficiency” and “Momentum” are key features of China’s political system and because the communist party’s power is highly centralized it is possible to execute decisions in a timely manner. This is the reason why the communist party was able to rapidly grow China’s economy. On the other hand, the rapid economic growth suffered consequences as well. Power related corruption, polarization of wealth and the desire for wider scope of freedom from the public are just some of the realities that socialist China is now facing. Despite all this, the Chinese people are optimistic about their future. With over 60% of the world’s population, Chinese people believe that China will surpass America and become the next super country. In order to grow together with China (Made in China), we need to understand China from a neutral perspective and we need a long term diplomatic strategy. I hope that through “Super China”, the KCC people can understand the new China and develop strategies to take the opportunity in China. kcc magazine • 2016 April 40·41 kcc magazine • 2016 april In particular, by obtaining the Atopy Safe Mark for the first time in the country, our brand was recognized as the representative eco-friendly flooring material that consumers can trust. Based on this, our brand received the industry’s highest points in all categories of Top-ofMind Awareness, Unaided Awareness, and Aided Awareness in the flooring material division. This means KCC is the first company that comes to mind when people think of “flooring materials” and the number of consumers who have heard or know about “KCC SUP” is the highest compared to others. In other words, KCC flooring materials have established high brand awareness and have been loved by consumers, and it shows that KCC has the highest brand power among flooring materials in Korea. the construction contract after personally seeing and experiencing the product at the display store. HomeCC Interior plans to continuously expand display stores in key areas of the country and further reinforce offline marketing so that customers can receive more benefits such as various interior design information and the latest trends. HomeCC website www.homecc.co.kr Customer Center 1588-9894 KCC’s Automotive Headlamp Coating Wins the Jang Young-shil Award Ji-hyun Seong / PR&AD Team technologies through continuous investment and research & development. Useful Knowledge The IR52 Jang Young-shil Award is an award given to domestic companies and technological developers from research institutes who are leading industrial technology innovation by developing and commercializing products with new technologies, and it is considered the highest honor to researchers who dedicate themselves to product development. KCC China’s HQ and Shanghai Branch Office Relocates to a New Building in Pudong, China Useful knowledge K-BPI (Korea Brand Power Index) surveys and indexes brand influence, and it is an evaluation system for announcing the measured value of consumer awareness and loyalty power of each brand. Eco-friendly flooring material KCC SUP selected as the No. 1 brand by 2016 Korea Brand Power Index “KCC SUP” was selected as the No. 1 brand in the home flooring material category by the “2016 K-BPI (Korea Brand Power Index)” that is organized by the KMAC (Korea Management Association Consulting). KCC took the first place in the flooring material category over other competing companies by exceeding the No. 2 brand by more than 50 total K-BPI points that included brand popularity and loyalty. HomeCC display stores opens in Incheon, Gangseo Seoul, Busan, and Daegu HomeCC Interior newly opened Incheon Namdong and Seoul Gangseo display stores in February and Busan Seomyeon and Daegu Junggu display stores in March. In particular, the “Incheon Namdong Store” is a large 185 pyeong display store and it is the second store to be opened in the Incheon area after the “Incheon Store” that opened in 2010. All the newly opened stores are equipped with showrooms for HomeCC Interior package such as living rooms, kitchens, and bathrooms that allow the consumers to personally experience each package. In addition, because our expert interior planners are always available at the stores, the consumers can get one-stop service of interior consultation, quotation, and contract. The built-in appliances displayed in the showrooms can also be purchased at the store as an option, and the interior materials such as decoration and flooring can be viewed in one place. And if the consumer decides to progress with a certain interior construction, the process allows them to sign KCC’s “automotive headlamp UV hard coating” won the IR52 Jang Young-shil Award, which is a new technology and innovative industrial technology award organized by the Korea Industrial Technology Association (KOITA). The award ceremony was held at the Maegyeong Media Center located in Junggu, Seoul, on March 7, and Director Jang-uk Kim of CRI UV Research Team received the award as the representative. This headlamp coating has received the first 5-year “AMECA (Automotive Manufacturers Equipment Compliance Agency, Inc. (U.S. automotive part safety certification)”certification in the world. This award not only accelerated the localization of special performance automotive paints that was lead by countries with leading automotive industries such as the U.S. and Japan, but it is also very significant in terms of creating a foundation toward the global market. KCC plans to develop world-class products and On March 19, KCC’s Shanghai Branch Office in China relocated from Changning District to the Haihang Building located in the New Pudong District in Shanghai. Haihang Building is a 20-story building with a total floor area of 87,395㎡. Floors from 6 to 11 are KCC’s assets, and the 11th floor consists of KCC’s Shanghai Branch Office, KCC’s Head Sales Office in China, and product display room. We hope KCC can use the Shanghai Branch Office into a new springboard to leap forward and stand shoulder-to-shoulder with global companies. Location 11F,Shanghai HNA Building,No.898 Puming Road, Shanghai China Tel. 86-21-6235-1540 kcc magazine • 2016 April 42·43 kcc magazine • 2016 april Flooring material KCC SUP Launches 4 New types of Sample books KCC’s light commercial flooring KCC SUP Green, Green PyunBaek, Sori Sun, and Sori Hue launched a new look. The largest change to this new release is the additional development and release of 1.8T premium product Green PyunBaek in addition to the existing 1.8T-thick product Green. The new product is differentiated from Green, which has the same thickness, by giving it more personality and diverse patterns and colors. In addition, because phytoncide cypress oil is included in the UV coating layer, it has excellent resistance to fungus. Sori Sun and Sori Hue are high-quality light commercial floorings that have excellent noise and shock absorbent functions with 4.5T and 6.0T thickness, respectively. These two products are applied with high elastic cushion layer that has been developed through KCC’s unique dual process in order to resolve the social issue of noise between floors. Because of this, it not only has shock absorbent function that reduces noise from impacts, but also boasts outstanding preventive function against safety accidents. In particular, all of Sori Hue products has been released with new colors and patterns in line with the latest trends. The 2016 Deluxe Tile sample book was newly released with extensive replacement of former products based on the new introduction of OEM companies. The new products have been released with completely new colors while maintaining the existing regular Deluxe and premium Deluxe King products. The Deluxe Tiles have been newly configured by adding brown and red to the colors that are similar to the existing products and the Deluxe King showcased new color combinations through various color chips, which are addition of 2 colors and a total of 6 colors. The hospital flooring material Medi Floor is an intra-firm export product targeting the domestic and chinese market, and it is the first of its kind in terms of flooring materials. It is a sheet with 2mm thickness that has been created through even mix of various chips. It is appropriate for hospitals by having outstanding chemical resistance compared to other flooring materials, but its range of application is expected to be broadened to educational facilities, commercial areas, etc. With excellent workability by being made of soft materials, there are 20 different colors that enable various color combinations. Through the introduction of new flooring material that can respond to the new market, there are expectations of further sales increase. Jeonju Plant 3, holds KOSHA-18001 Certificate and Certification Plaque Award Ceremony KCC E&C Wins Gwangbok Bridge~Anyang Bridge road Extension Construction Contract KCC E&C won the exclusive contract of the Gwangbok Bridge~Anyang Bridge road extension construction from the Public Procurement Service on March 14. This construction is to expand the narrow road near the Gwangbok Bridge~Anyang Bridge from 4 lanes to 6 lanes, as well as, improve the function of the aging Gwangbok Bridge and Anyang Bridge. When the work for the Gwangbok Bridge~Anyang Bridge and the surrounding road is completed, it is expected to greatly contribute to the reduction of traffic congestion of the Nambusunhwan-ro. Dong-woo Mok / KCC E&C Administrative Department On March 11, Jeonju Plant 3 received KOSHA-18001 certificate and certification plaque from the Korea Occupational Safety & Health Agency. This certification was accomplished through the tireless efforts toward safety and health management by the Plant Manager Yeong-jin Jeong and the entire management staff. In order to continue the road toward safe and high-spirited plants, all management staff of Jeonju Plants will unite under the principle of safety and health management system. Yeong-min Oh / Jeonju Plant Safety & Environment Division Jeonju Plant 1 begins 2016 TPM Activity On March 15, Jeonju Plant 1 prepared an event to announce the beginning of TPM (Total Productive Maintenance) activity. As it was an event toward the development of Jeonju Plant 1, it was attended by the team leaders of production site and figures from the Korean Standards Association Jeonbuk Branch Office. The management staff of the plant renewed their resolution to actively participate in the TPM activity. This TPM activity is expected to become an opportunity for new challenges as it is to be also participated by cooperative companies. KCC E&C Wins Infrastructure Construction (2nd phase) Contract for Seoul Magok Urban Development Project Zone 3 KCC E&C won the exclusive contract of the infrastructure construction (2nd phase) for Seoul Magok urban development project zone 3 from the SH Corporation on March 14. The construction site is part of 717, Magok-dong, Gangseo-gu area, and the construction is to cover the Magok retarding reservoir, and newly construct Hangang River interchange passage and Hangang River pedestrian passage. When the construction is completed, the green land system spanning from Magok Central Park to the Hangang River is to be connected and develop into an eco-friendly and high-tech industrial area. And through this infrastructure construction, we are looking forward to continuous rise in KCC Engineering & Construction’s brand value. Dong-woo Mok / KCC E&C Administrative Department Mi-kyung Hyun / Jeonju Plant 1 Assurance Department Hye-yeong Jo / Design Team 2 kcc magazine • 2016 April 44·45 Learning from the Masterpieces What is my name? Please send my name to our house journal email([email protected]) by April 15. A randomly selected winner among those who have sent the correct answer will be awarded 30,000won. We hope to see a lot of participation from our fellow KCC employees! Congratulations! You are the winner of our March issue quiz. Da-som Lee / PR&AD Team Yong-rae Jung / KAC Development Team I am a paint that is used to maintain the functions as well as to ensure the beautiful appearance of buildings and finishing materials. I can sustain longer life for buildings In the Garden, 1895, Collection E. G. Buehrle, Zurich Now, can you guess what I am? Carefully view the pages and the cover of KCC magazine. Guess what I am looking at the blown up picture of my original appearance from a photo of the cover and through the questions below. and beautifully decorate their outer appearance through diverse colors. Who am I? Painting the value of nature, Claude Monet KCC Reporters Headquarter Jihyun Seong | Plants Ulsan Woojin Park | Jeonju 1 Daekyun Kwon | Jeonju 2 Hoseung Lee | Jeonju 3 Euimin Kang | Yeocheon Byungju Bong | Daejuk Arum Song | Yeoju Sungsoo Lim | Yeoju-Mineral Resources Inkyu Kim | Munmak Hyoshik Jang | Asan Hanghyun Cho | Sejong Seulki Hong | Gimcheon Gwanghyun Na | Anseong Minjung Kang | Branches Seoul Inho Park | Seongnam Seongnyeo Kim | Northern Gyeonggi Chulyong Shim | Suwon Yejin Park | Incheon Chanhyeok Park | Wonju Seunghyuk Choi | Ulsan Hyukmin Kwon | Busan Hyojin Kwon | Changwon Woonggi Heo | Daegu Jinshik Cho | Cheonan Sangha Kim | Dangjin Hyejin Choi | Daejeon Juhyun Lim | Cheongju Heshil Won | Gwangju Hyunmin Kim | Jeonju Jeongkyu Kang | Sooncheon Kyungmi Huh | Mokpo Heungryul Son | Pohang Chungku Kim | Affiliates KCC E&C Donghyun Lee | KAC Soonkyu Lee | Kumgang Leisure Doohan Yoon Overseas Corporations KCC BASILDON Hyunguk Kim | KCT Suna Ozgen | KCK Aekyung Kim | KCB Tian Juan | KCG YuanRuikai | KCV Duong Kim Ngoc Son | KCM Kenneth Lee | KCS Lu Zhenhui | KCI A.Saravanan | KCID Sanghyuk Park | KCC Europe DaIn Kim | KCC UAE Joowon Son | KCC JAPAN Younmi Ra Why we need to preserve nature The French impressionist Claude Monet settled in a small town called Giverny by the Seine River in 1983, and until his parting in 1926, he has continued his artistic activities there. It is said the reason why he chose to settle in this town is because of the beautiful scenery that captured his eyes as he was passing through the town in a train. Since moving to the town, Monet had captured the gift of abundant life, comfort, and healing from the light and nature in his paintings. Like this, nature is a precious gift that not only inspires artists, but also provides happiness and abundance to the lives of all people.