285_InspectingtheInspection_AllSpeakers

Transcription

285_InspectingtheInspection_AllSpeakers
RETAIL SUSTAINABILITY
CONFERENCE 2015
BE A
CATALYST
FOR CHANGE
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A Drama in Three Acts
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AMY EBERSOLE-MARTINEZ
(NEW EMPLOYEE)
Senior Safety & Environmental Analyst
Petco Animal Supplies, Inc.
ANDREW J. MARKS (INSPECTOR)
Senior Counsel Regulatory Law,
Walgreen Co.
CHRIS HALEY (EHS MANAGER)
Director, Legal Technology,
Troutman Sanders Emerge
WADE SCHEEL (SUPERVISOR)
Director, Environmental Safety & Health
Stericycle Environmental Solutions
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ACT I
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INTERMISSION I
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INTERMISSION I
Real-World Examples and Implications
We had an inspection and…
– Missing paperwork caused a citation
• This led the inspector to inspect ALL the stores in his area
– Had unsegregated waste items.
• This could cause reactions among the chemicals
that are being commingled
(i.e. acids with bases; flammables with reactives)
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INTERMISSION I
Best Management Practices
If we had only…
– Made sure the HazWaste binder was easy to locate
and up-to-date
– Properly trained new employees in onboarding
• This would have eliminated commingling waste
– Given new employees “customer service” training
• Would have given the employee some tools to work with when
handling an inspector
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INTERMISSION I
The Numbers – Top Findings
Finding Category
Finding Description
% of Total
Findings
Manifest
Manifest(s) not onsite
22%
Container Management
Container is not labeled or label is not completed (e.g., no start date)
14%
Other Documentation
Annual/Biennial hazardous waste report was not available onsite
and/or not submitted to agency
13%
Weekly Inspections
Failure to conduct/document weekly inspections
12%
Training
Training Records not available onsite
10%
Contingency Plan
Failure to provide Contingency Plan to emergency responders
7%
Other Documentation
Aid Notification Letters not available
6%
Other Documentation
State registration information does not match manifest(s)
5%
Container Management
Box should be closed except when adding waste
5%
Other Documentation
HMBP should be revised (CA Only)
5%
Source: Client data stored in Compilot Inspection Manager application created by Troutman Sanders eMerge
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Poll: What are the top 3 findings/citations at your locations?
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ACT II
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INTERMISSION II
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INTERMISSION II
Real-World Examples and Implications
We had an inspection and…
– The paperwork was in order
• Employee was trained properly
• General Manager ensured binder was organized and up to date
• Aided in preventing the inspector from digging deeper
– All items were segregated/labeled properly
• Ensured compliance and mitigated any fire risk
– New employee was more professional
with inspector
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INTERMISSION II
Best Management Practices
Solutions that work…
– Having a Hazardous Waste binder on the HW rack
• All manifests, weekly inspections and LDRs kept in same
location and makes it easy to locate during inspections
– Have a dedicated person for the HW area
• Responsible for making sure the rack is organized and inspected
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INTERMISSION II
The Numbers – Top Findings
Ratio of Inspections With & Without Findings
Inspections
without
Findings
61%
Inspections
with Findings
39%
Source: Client data stored in Compilot Inspection Manager application created by Troutman Sanders eMerge
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Poll: What percentage of your inspections result in compliance findings?
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Poll: What percentage of your inspection with findings result in
enforcement?
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ACT III
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INTERMISSION III
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INTERMISSION III
Data Tools
Pre-Inspection
– Electronic documentation and controls
– Reminders
– Self inspections and internal compliance evaluations
– Training resources
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INTERMISSION III
Data Tools
Post-Inspection
– Centralized inspection report management
– Process management for compliance and risk reduction
– Communication and response tracking
– Data analysis and reporting
– Actionable analytics to help improve programs
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INTERMISSION III
Data Tools – Types of Analysis & Reporting
Inspections By Facility Type
Findings At Facilities With
Specific Features
35
30
Retail
82%
25
20
Distribution
16%
15
10
5
0
Other
2%
Source: Example data for illustration - Compilot Inspection Manager application created by Troutman Sanders eMerge
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INTERMISSION III
Data Tools – Types of Analysis & Reporting
180
153
160
141
137
140
123
122
124
120
103
98
100
Findings
80
83
88
Inspections
75
60
40
51
58
59
60
51
20
0
Source: Example data for illustration - Compilot Inspection Manager application created by Troutman Sanders eMerge
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INTERMISSION III
Data Tools – Types of Analysis & Reporting
Inspections
By State
Source: Client data stored in Compilot Inspection Manager application created by Troutman Sanders eMerge
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Poll: Excluding California, what is the State where you are receiving the
most environmental inspections?
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Poll: Excluding California, what States are issuing
NOV/Penalties/Citations as a result of inspections?
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INTERMISSION III
Best Management Practices
Solutions that work over time…
– Electronically filing all the paperwork
• Allows easy accessibility for corporate & retention tracking
– Training tracked electronically
• Instant visibility to who has completed training and who is behind
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