NACM Oregon Business Credit Journal
Transcription
NACM Oregon Business Credit Journal
NACM Oregon Business Credit Journal August 2009 The Golden Age of Promissory Notes by Brenda Terreault and Rod Wheeland, CCE, CAE Quite simply, a promissory note is like an IOU. It is a formal commitment between two parties to outline their respective obligations to each other and to avoid any misunderstandings or possible legal troubles. But doesn’t a credit application do the same thing? Well now is the golden age of promissory notes, when creditors can attempt to correct the imperfections and “sins” in a credit application and might be made whole at a later date or over a period of time. Let’s face it. The good times lasted so long that perhaps some of us stopped asking for those little extras like personal guarantees. Or perhaps we stopped updating credit applications to include language, like “collection agency fees” which would allow us to add those fees to the debt if necessary. A promissory note can include those items and more. PRACTICE TIP: A note, like a credit application, is only good as an agreement if it includes terms and conditions that protect you, the creditor. Including costs of collection, collection agency fees, and other factors favoring the creditor in default situations is crucial to effective use of promissory notes. Promissory notes should have several essential elements, including the names of the parties, the amount of the note, the date by which it is to be paid back, the interest rate, when each payment is to be made, the amount of each payment, and where each payment is to be made. It should also provide how payments will be applied to the obligation— whether to principal or interest first. It can also act as a security agreement, granting the creditor a security interest in a specific piece of collateral, which must be described within the note. The key is “consideration.” Consideration is the value received for entering into the note. In a promissory note, the debtor receives additional time to repay the debt while the creditor receives a promise to repay under the terms specified in the note. Generally, the reason a debtor may be willing to enter into a In This Issue The Golden Age of Promissory Notes ................................................... 1 Chair’s Message ........................... 2 President’s Message ..................... 2 Congratulations to New Designees . .................................. 4 BCLC Webinars ............................ 4 Red Flag Delay . ........................... 5 Upcoming Events.......................... 6-7 Seller’s Permit Replaces Resale Certificate .................................... 10 International Corner ..................... 11 Scholarship Offerings..................... 12 Welcome New Members................. 13 Contacts....................................... 16 ...continue on page 14 Page 1 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Chairman of the Board Doug Jacobson, CCE I hope you are all enjoying your summer. Much like the economic situation I am certain that we are experiencing things that many of us have never seen before. The temperature outside is over 100 degrees for the second day in a row and the forecast is for more of the same. There is no better time than the present to hunker down in your air-conditioned office and pull out those accounts that have made you broken promises and will not respond to your collection efforts. If you have not utilized the NACM Oregon collections group then I encourage you to give them a try. Over the past few months many businesses have struggled to make it through these difficult times and their cash flow has deteriorated. Our collections team has the time and expertise to collect those difficult accounts and at the same time allow you and your collectors more time to focus on more important objectives. Our collection services provide our membership free “Pre-collect Letter Service” and free “10-day Demand.” If an account does not pay within that time period our experienced staff provides professional collection services and if necessary litigation services. The NACM Oregon collections staff also provides online status reports so that you can check updates of activity on a specific account. Don’t wait until it is too late! Let NACM Oregon collection services clean up your portfolio and your aged accounts. Go to http://www.nacmoregon.org/services/collection_services.html and find out more about our services. Have a great remainder of the summer! Doug Jacobson, CCE xpedx [email protected] President & CEO Rod Wheeland, CCE/CAE NACM Oregon will soon transition to a new software system. The benefits to NACM members and the staff are many and include: • Member access to a credit database that includes experience from the members of twenty-six NACM Affiliates across the country. • Premium industry credit group reports that provide group data and may provide additional experience from this larger database. • An accounting module with enhanced billing features, including contracts and packages. • A fully integrated system, with all modules accessing the same member database, and working in concert with the website. Like all software transitions, the programmers tell us it will be smooth and error-free. You and I have been through enough of these to realize there will be some bumps along the path. In the next few weeks we will send additional information to you. Please make us aware of any issues you may run into with the new system by contacting Customer Service or your Account Executive. In August, we will ask you to complete an education survey. We will use the results of this survey in our evaluation of the 2009 education program and in planning for the 2010 program. Please give us your candid opinion and advice! In early September, we will ask you to complete a membership survey. We will use the results of this survey in our evaluation of programs, products, and services, and in our strategic planning. Please give us the benefit of your experience! Be sure to mark your calendar for the November 5 Membership Breakfast. John Mitchell, a well-known economist, will provide his annual economic review and a vision of where we may go in 2010. Please plan to join us and bring your Controller/CFO/ Treasurer for this informative and enjoyable session. The 2010 Pacific Northwest Credit Conference will be hosted by NACM Oregon and CFDD Portland. We’ll be glad to hear any suggestions you may have regarding programs and speakers. And, if your time allows, we’d welcome you to the Planning Committee. Please let me know if you have suggestions or an interest in serving ([email protected]). Rod Wheeland, CCE, CAE Direct: 971.230.1158 [email protected] Page 2 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Explore NACM’s Educational Opportunities Earn a Certification and Increase Your Career Potential! With back-to-school just around the corner, fall is the best time to think about your education and career goals. Why not earn your certification through NACM? You may already meet some of the requirements, and obtaining the rest may be easier than you think! What is certification? NACM offers three certifications for the credit and collections professional: CBA, CBF, and CCE • Credit Business Associate (CBA) Designation is an academic-based designation which signals mastery of three business credit-related disciplines: basic financial accounting, business credit principles, and introductory financial statement analysis. There is no minimum work experience requirement for this designation level and the course work needed to qualify for this designation can be obtained through colleges, local NACM Affiliated Association programs, self-study, or nationally sponsored programs. • The Credit Business Fellow (CBF) Designation is an academic and participation-based designation which illustrates that achievers are knowledgeable about and have contributed to the field of business credit by first having earned the CBA designation as well as having completed additional course work. The CBF signals competence in intermediate financial analysis and business and credit law. In addition to completing course work, CBF designation applicants must show evidence of 75 NACM Career Roadmap points. The NACM Education Department will notify you in writing as to your eligibility to take the CBF exam. • The Certified Credit Executive® (CCE®) Designation is NACM’s executive-level designation which endorses its achievers as capable of managing the credit function at an executive level. Candidates must pass a rigorous, four-hour exam which tests application skills in the areas of accounting, finance, domestic and international credit concepts, management, and law. Why would I choose to get my certification? • • • • • • It demonstrates your commitment to the profession. It enhances the profession’s image and offers greater recognition from your peers. Certification reflects achievement. Certification builds self-esteem through skills and knowledge. Your individual accomplishments are recognized and it stands as an endorsement to your knowledge. Your career opportunities for advancement are improved. You will be prepared for greater on-the-job responsibility and greater earnings potential. ...continue on page 4 Page 3 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Educational Opportunities, continued from page 3 How can I earn units and points towards my certification? You can earn points towards each certification in a number of ways: • • • • • • • • • • • • Self-paced courses through NACM National’s programs Participation in NACM Oregon’s in-class educational offerings Continuing education seminars and meetings Employer-sponsored training and educational programs Previously earned college credits may be eligible towards your certification Classes taken at an accredited educational institution (4-year university, community college) Participation in NACM-affiliated association programs such as CFDD Work experience Mentoring Instructing nondegree programs and classes Article publication Community service and volunteering Understanding your busy schedule, we try to make earning your certification as easy as possible. We’re here to help! Call Elizabeth Heintz at 971.230.1120 or email her at [email protected] if you have any questions or to get started on the path to career success! New Designees! Congratulations to Kathy Hamilton, SAIF Corporation, and Lori Jones, Eoff Electric Supply, who earned their Certified Credit Executive (CCE) certification. Way to go Kathy and Lori! BCLC 2009 Webinars Time: Cost: 9 - 10 a.m. (Pacific Time) $79 (members); $109 (nonmembers) August 20 Getting Paid on Your Delinquent Accounts Instructor: Scott Blakeley, Esq., Blakeley & Blakeley LLP September 3 ECOA Requirements for Trade Creditors Instructor: Brenda Terreault, Collection Services Manager, NACM Oregon September 17 Out-of-Court Resolution of Insolvency Instructor: Brenda Terreault, Collection Services Manager, NACM Oregon October 1 Defamation: Avoiding Slander & Libel Instructor: Donald E. Templeton, Partner, Dunn Carney Allen Higgins & Tongue, LLP October 15 Selling International on Open Account Instructor: Alice Knight, VP Finance & Administration, Paper Products Marketing USA, Inc. October 29 Serving on a Creditors’ Committee: Current Issues Instructor: Jonathan Friedland, Partner, Levenfeld Pearlstein LLC November 12 What Do Trade Creditors Need to Know About Antitrust? Instructor: George “Jack” Cooper, Attorney, Dunn Carney Allen Higgins & Tongue, LLP Webinars are offered through the BCLC website at www.businesscreditlearningcenter.com. You will need to create a user profile before you can register for webinars. If you have any questions on any of the webinars, call Elizabeth Heintz at 971.230.1120, or email [email protected]. Page 4 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Consumer Bankruptcy Information Red Flag Delay U.S. consumer bankruptcy filings totaled 675,351 nationwide during the first six months of 2009, a 34 percent increase over the 503,749 total consumer filings during the same period a year ago, according to the American Bankruptcy Institute. The overall June consumer filings of 116,365 was 40.6 percent more than the 82,770 consumer filings recorded in June 2008. "As unemployment, foreclosures rates, and health care costs continue to rise, more consumers are turning to bankruptcy as a last financial resort, said ABI Executive Director, Samuel J. Gerdano. "We expect that there will be more than 1.4 million new bankruptcy filings by year end." The Federal Trade Commission Quarterly Non-Business Filings by Year (1994-2009) Year 1st Qtr. 2nd Qtr. 3rd Qtr. 4th Qtr. Total 1999 321,604 335,578 314,564 309,614 1,290,346 2000 302,879 317,486 300,507 301,756 1,217,972 2001 356,836 390,064 349,981 354,908 1,492,129 2002 369,237 390,991 391,873 385,629 1,539,111 2003 404,154 430,926 404,543 385,054 1,625,208 2004 407,572 412,861 388,864 363,890 1,597,462 2005 393,086 458,597 532,526 654,633 2,039,214 2006 112,685 150,975 165,862 177,599 617,660 2007 187,361 203,744 211,742 218,428 822,590 2008 236,982 266,767 280,787 288,436 1,074,225 2009 316,158 359,193 (FTC) has announced that it is expanding its Business Education Campaign on the FACTA Red Flag Rule. To assist small businesses and other entities, FTC staff will redouble its efforts to educate them about the Rule and provide additional resources and guidance to clarify who is covered and how to comply. As part of this action, the FTC will further delay enforcement of the Rule until November 1, 2009. The FTC’s Red Flags website, www.ftc.gov/redflagsrule, offers resources and information. It includes an online compliance template that enables some companies to design their own Identity Theft Prevention Program through an easy-to-do form, as well as articles directed to specific businesses and industries, guidance manuals, and Frequently Asked Questions to help companies navigate the Rule. 675,351 Page 5 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon is rallying the troops for............ CREDIT MANAGEMENT BOOT CAMP September 22, 2009 Get some basic training! Join Rod Wheeland, CCE, CAE, President, NACM Oregon, and Brenda Terrault, Collections Manager, NACM Oregon, as they take you through the ropes of commercial credit management. This is a great beginner’s course as well as a refresher for the more experienced. This boot camp offers an overview to business credit management, including: • What is credit? We’ll guide you through the order to cash process • Managing the credit function, from determining credit policy through data processing 8:30 a.m. - 4 p.m. NACM Oregon Classroom 7931 NE Halsey, Suite 201 Portland, Oregon .6 CEU/CCE $195 Member $225 Nonmember • The credit investigation and approval process, including the Cs of credit, information sources, decision-making, and security devices • A collections overview, including collection’s responsibility, goals, dispute resolution, and bankruptcy or join us for... “Your Father’s Recession and Your Children’s Great Depression” Mark your calendar now for the next Membership Breakfast meeting. John Mitchell, Principal, M & H Economic Consultants, will give a presentation on the economy. John has been analyzing, forecasting, and commenting on the economy on the nation and the region for more than 39 years. He currently speaks to conventions and business groups and writes Sterling Savings Bank’s newsletter. Watch your mail for further information. Doubletree Hotel Lloyd Center Doubletree Hotel Lloyd Center Pacific Northwest Northwest Ballroom (main(main level) level) Pacific Ballroom 1000 NE Multnomah 1000 NE Multnomah Portland, Oregon Portland, Oregon November 5, 2009 7:30 - 9 a.m. Register: Contact Elizabeth Heintz, at 971.230.1120 or [email protected]. Cancellation: NACM Oregon reserves the right to cancel or reschedule any course if the registration falls below a minimum number of students, or due to circumstances beyond our control. NACM Oregon Business Credit Journal August 2009 Executive Forum Quarterly meetings for the credit professional holding a designation (CBA, CBF, CCE) from NACM. Wednesday, September 9 “Managing Credit in Difficult Times” Presenter: William Creim, Partner, Creim Macias & Koenig LLP Wednesday, November 11 “Antitrust Update” presented by George “Jack” Cooper, Esq., Dunn Carney Allen Higgins & Tongue Education Schedule October 6 Getting Exceptional Collection Results 8:30 a.m. - 4 p.m. NACM Oregon Classroom Register: To register contact Elizabeth Heintz, at 971.230.1120 or [email protected] Cancellation: NACM Oregon reserves the right to cancel or reschedule any course if the registration falls below a minimum number of students, or due to circumstances beyond our control. International Business Day in cooperation with FCIB NACM Western Region Credit Conference October 14-16 The NACM Western Region Credit Conference (WRCC) is a yearly event sponsored by Western Region NACM Affiliates: Phoenix, Burbank, Denver, Nevada, New Mexico, Portland, Salt Lake City, San Diego, San Leandro, Seattle, Alaska, Hawaii, and Spokane. WRCC is three days of intense job training for anyone in credit management. This year’s WRCC is October 14-16, 2009, at the Golden Nugget, Las Vegas, Nevada. Pricing: Full conference Starts at $495 Join us for an informative and exciting one-day event tackling the latest international hot topics and providing rich networking opportunities. Date: August 20, 2009 Time: 8:30 a.m. - 4 p.m. Location: Embassy Suites—Portland Airport To register go to www.fcibglobal.com and click on FCIB-NACM Oregon International Business Day under Upcoming Events. Pre-Conference Sessions Starts at $250 Thursday or Friday Only Starts at $250 10% discount for companies with 3 or more attendees. Note: There is a 25% surcharge in pricing for all nonmembers of NACM. Click here for details and register now! Page 7 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 The Road to Recovery is Paved with Staffing Solutions Most are familiar with the phrase, "once bitten, twice shy." Economic pressures have forced many employers over the last year to make difficult personnel decisions, including workforce reductions. With the economy showing signs of improvement, employers are apprehensive about bringing on needed personnel and many aren’t sure of their options. An effective hiring solution for employers taking a "wait-and-see" attitude is the use of temporary personnel. This strategy is also effective for those needing flexible staffing options that minimally impact their bottom line. As markets gradually improve and workloads increase, utilizing temporary personnel is a smart way to ease back into full employment without incurring the long-term, fixed costs of hiring on permanent staff. Consider the benefits. No Risk/No Worry: As the employer, the staffing firm assumes all risk and management responsibilities including taxes, workers' compensation, unemployment, liability insurance, coaching and counseling, and termination. In addition, if a temporary employee doesn’t work out, some firms offer a no-charge or free replacement guarantee. Flexibility: Temporary personnel allow you to supplement your workforce on an as-needed project basis. Rather than overwhelm your existing staff with increased project ...continue on page 9 Page 8 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Road to Recovery, continued from page 8 No Unnecessary Stress: Temporary workers are technically the employee of the staffing firm—relieving you of time-consuming and sometimes unpleasant duties such as hiring, dispatching, discipline, and terminating. Should economic circumstances or project loads dictate that you cut hiring expenditures or flex down your workforce, you avoid the unpleasantness of implementing workforce reductions. Kinder to the Bottom Line: Companies who utilize temporary personnel often save money as they avoid the “hidden” costs of hiring such as advertising and staff hours spent recruiting and interviewing. As part of their services, a staffing firm will incur the majority of the hard and soft costs inherent to hiring as well as many costs related to employment (e.g., benefits, payroll expenses, workers’ compensation, unemployment, etc.)—reducing costs while keeping productivity levels high. Strategic Hiring Options: Should you engage a temporary employee and discover that person would make a great permanent addition to your company, you may negotiate with the staffing firm to have the employee “roll over” onto your payroll. Often called temporary-to-hire, this strategic hiring option generally allows you to hire temporary employees free of charge after a set period of time—or pay a conversion fee if you choose to hire the employee prior to the agreed upon time period. Be sure to ask your © 2009 The New Yorker Collection 2001 Frank Cotham from cartoonbank.com. All Rights Reserved. staffing provider for details regarding temporary-to-hire conversion terms. Of course, cost is always a consideration when hiring temporary personnel. Staffing firm fees vary in amount and structure so be sure to ask questions about all associated fees (e.g. background checks, drug screens, conversion fees, etc.). The economic events of the past year have left many companies uncertain about hiring. Strategic use of temporary personnel coupled with the guidance of a trusted staffing partner should help assuage doubts and ease the transition into full recovery. Article submitted by Employment Trends, part of the SOS Staffing Family of Companies Page 9 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Seller’s Permit Replaces Resale Certificate Businesses registered: Effective January 1, 2010, the resale certificate will be replaced with a reseller permit issued by the Department of Revenue (Senate Bill 6173). Reseller permits are free and will be issued to businesses that make wholesale purchases, including qualified contractors. The permits allow businesses to purchase items or services for resale without paying retail sales tax. • on or after January 1, 2009, will get a permit valid for two years that can be renewed for four years. How do I get a reseller permit? The Department will issue the first round of resellers’ permits based on specific criteria. Businesses that don’t automatically receive a reseller permit may apply directly to the Department. Beginning in September 2009, online applications will be accepted and paper applications may be downloaded from our website. Forms will also be available at all Department offices statewide. How soon will I know if I’m getting a permit automatically? In September, businesses will be notified if they are getting a permit. In October, those receiving permits will get them in the mail. • before January 1, 2009, will get a permit valid for four years. Special rules apply to the construction industry. Reseller permits for the construction industry are valid for 12 months. Qualifying contractors must reapply each year and provide additional information detailing materials and labor purchases. Details are provided on the application form, which will be available beginning September 2009. Questions? Please call 1-800-647-7706 or email [email protected] if you have questions about a free Reseller Permit from the Department. Click here for a printable PDF of this web page. Join our e-mail distribution list To sign up for ListServ and receive the latest information about reseller permits through email, click here and scroll down to Reseller Permits. Updated Information Go to http://dor.wa.gov/content/home/ and under New Laws click on Reseller Permit Replaces Resale Certificate to get updated information as it becomes available. What if I don’t get a reseller permit but need to make purchases for resale? Buyers without a reseller permit must pay retail sales tax on purchases, but can take a Tax Paid at Source deduction on their tax return, or request a refund. How long is a reseller permit valid? The length of time a permit is valid will depend on when a business registered with the Department: Page 10 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 International Corner The world economy depends on credit in its many forms. It needs credit for capital expansion, credit for general operations, credit for buyers, and credit for sellers. Business credit is one of the largest components in the credit pool. Business credit is an investment strategy. Business is saying “we will lend you money (the value of our product or service) with the anticipation that we will receive a profit when payment is received.” Even though the anticipated profit is booked at the time of the sale the profit is not fully known or realized until the payment is received. Credit management should identify and analyze the cost components of various terms and payment options to ensure that pricing includes financing as well as production and fulfillment costs. A few of these components are the time allowed in agreed payment terms, payment delays, exchange delays, dispute or claim delays, nonpayment or bad debt, cost of security or risk mitigation, and the overall cost of credit administration. “Time is Money” and “Cash is King” are glib sayings but still very true. It is generally agreed that a prime credit goal should be the shortest possible payment period. Change is inevitable and the longer the payment period the more cost and chance for negative change. The word “possible” is vital to this goal. The shortest possible time period would be cash-in-advance but if your competitors are granting terms cash-in-advance would translate to no risk, no sales, and no profit. Terms are considered a part of price. The sell price should recognize and incorporate the cost of money for the payment period. The best possible payment terms must balance cost, competition, and market share. In the international arena one size rarely fits all. Each country and business segment generally has its own standard terms. Net 30 Bill of Lading date may be standard in one country and Net 90 Vessel Arrival in another. Payment delays cost money. They are a direct negative impact on the anticipated profit. Payment delays can result from the customer’s inability to pay, unwillingness to pay, restrictions on the movement of hard currency out of the customer’s country, negative currency exchange movements, and real or bogus claims. The goal of customer and country risk assessment is to identify these types of potential risks in advance. The longer the time period between the analysis and the receipt of payment the greater the chance of change. Bad debt is a direct hit to profit. It includes not only all the costs and anticipated profit but also the cost of efforts to collect the debt. Bad debt is a function of risk/ reward. Zero bad debt often means a loss of potential profit or market share. Excessive bad debt is a huge cost to the company. Bad debt can be minimized by a variety of security options including Letters of Credit and Credit Insurance. All of these options, in turn, have their own costs. A credit professional needs to be aware of all these various potential costs and how they fit into the sales and growth strategies of their individual company. Export has been the driver of the US GDP for several years. International credit is a vital growing field that encompasses a wide spectrum with a direct link to a company’s bottom line. d Alice Knight is Vice President of Finance & Administration for Paper Products Marketing (USA) Inc., Ms. Knight has more than 35 years of experience in International Finance and is an active member of FCIB and NACM. She has served as Co-Chair, Panel Member and Presenter at Annual Global Conferences, as President of FCIB Forest Products Group, and participated in FCIB Conferences in Mexico, Puerto Rico, Munich, and Brussels. She is currently a member of FCIB Board of Directors and the FCIB Hotline Committee. Page 11 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 NOF Scholarship Offerings NACM-Oregon Foundation has two (2), $500 scholarships available for the Western Region Credit Conference to be held October 14-16, 2009, in Las Vegas Nevada. Deadline is August 31, 2009 For information about the conference, contact CMA Business Credit Services at 510.346.6000. Submit scholarship application to: Lourdes (Lou) A. Rice NOF Scholarship Chair Pacific Metal Co. 10700 SW Manhasset Drive Tualatin, Oregon 97062 Phone: 503.454.1051 Fax: 503.454.1065 [email protected] NOF Scholarship Funds The NACM Oregon Foundation grants scholarships to credit professionals for continuing education, professional designations, and conference expenses. To apply for scholarship funds or for more information, contact Lourdes (Lou) Rice, NOF Scholarship Committee Chair, Pacific Metal Company, at 503.454.1051 or [email protected]. The categories are as follows: CFDD National Conference October 8-10, 2009 Denver, Colorado Three (3) $500 scholarships Deadline: August 31, 2009 Please Note: One scholarship funding per year per recipient for the above scholarship. Certification Programs To establish your file with NACM National; reimbursement of exams fees after a passing grade; recertifications (NOF pays for 50% of the fee)—$2,000 total. College Courses or NACM/FCIB Online Courses for professional accreditations. Reimbursement after submission of grade—$2,000 total. Operation Homefront provides emergency and morale assistance for our troops, the families they leave behind, and for the wounded warriors when they return home. Operation Homefront is a nonprofit organization that has raised more than 20 million in cash, goods, and services to support our military families. Sometimes it’s the little things that help families make it through the day—box of goodies delivered to the war zone, a chat with another wife grappling with loneliness and fear, or a digital image of the child/children. Not only was the NACM Oregon staff eager to help this worthy cause, but donations came in from the DoubleTree Lloyd Center, Willamette Dental - Gateway, and Cashco Distributors. Together we were able to fill 50 care packages with everyday essentials for the troops. Thank you to all those who contributed. Page 12 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Welcome New Members Advanced Machining Services, a contract machining firm. Craig Achatz 541.617.9500 20690 Carmen Loop, #100 Bend OR 97702 Harris Thermal Transfer Products, Inc., custom industrial equipment manufacturer. Janice Doherty 503.538.1260 PO Box 820 Newberg OR 97132 Kittelson & Associates, Inc., provides transportation planning, engineering, and research services. Lawrence Van Dyke 503.228.5230 610 SW Alder, #700 Portland OR 97205 Kubwater Resources, Inc., distributor of water/waste treatment chemicals. Andy Kubiak 503.740.3979 PO Box 23334 Tigard OR 97281 S R Smith, LLC, manufacturer of pool deck equipment. Bonnie Dunham 503.266.2231 PO Box 400 Canby OR 97013 Chapter 11 - 101 The Nuts and Bolts of Chapter 11 Practice: A Primer Would you like a broader overview of the Chapter 11 process? For the next 5 months NACM Oregon will provide, in an attachment, a series of essays on Chapter 11 practice. This is the eighteenth article in the series, “Bad Words” by authors Jonathan P. Friedland, Michael L. Bernstein, Professor George W. Kuney, and Professor John D. Ayer. The series is intended to instruct readers in the nuts and bolts of Chapter 11 practice. Consider obtaining and reading the prior series if you have not already done so, as each installment builds on the background built in prior installments. We thank ABI for permission to reprint the series. The installments are chapters from a CD-Rom that is available for purchase for $50 ($20 to ABI members) through ABI. For more information call 703.739.0800 or go to www.abiworld.org. PNWCC 2010 Call for Volunteers The CFDD/NACM Pacific Northwest Credit Conference will be held in Portland, Oregon, in September of 2010. The CFDD Portland Chapter and NACM Oregon are the hosts. David Erickson, CCE, Allports Forwarding, and Jeff O’Banion, CCE, CICP, Northwest Natural Gas Company have been selected as the Co-Chairmen for the conference. Any CFDD or NACM Oregon member who would like to volunteer for service on the PNWCC 2010 Steering Committee is more than welcome. As currently planned, the full committee would meet once or twice (or as necessary) over the next year and then more often as the conference date nears. We invite you to help us design the format for PNWCC 2010 including recommending speakers, educational offerings/topics, and additional activities! Your input is a valuable resource to the success of this important gathering of credit and finance professionals. If you would like to serve on the committee, please contact Lisa Rogstad, Committee Secretary, at 971.230.1160 or [email protected]. Page 13 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Promissory Notes, continued from cover promissory note on past-due debt is because he doesn’t have the funds to pay it all at once. He may have just a short-term cash flow problem or face some other issue which is not a chronic or permanent problem. His goal may be to keep the business in operation without filing for bankruptcy protection in a re-organization. In other words, he needs a reasonable and achievable payment plan. PRACTICE TIP: All extended payment terms should be documented with a note. This means even short-term agreements. Why? Because a promissory note resolves many potential openaccount claims (e.g., shortages, pricing, allowances). If there’s a problem with payment as agreed on a note, the note itself and its terms and conditions become the basis for any required legal action. With open account however, the customer may claim all sorts of disputes, making it substantially more difficult to gain a judgment. Not infrequently, the customer that says, “I need to pay the balance over the next three/six/nine months,” defaults, and without a promissory note, the creditor has only the rights and recourse outlined in the credit application. The creditor now has the opportunity to obtain more protection than what the credit application offers. That added protection can take form in a variety of ways including making the principal personally liable for the debt, allowing for the addition of “collection agency fees” if the promissory note payment should become delinquent, higher interest rates, late charges, etc. PRACTICE TIP: Always require a notemaker to sign as an officer of the corporation or manager of the LLC and as an individual (two signature lines). This makes the individual personally responsible for the debt. Also, add the “home address” and “social security number” to the individual signature lines, and make sure they complete this section. If you need the signature witnessed, put lines for the witnesses’ signature and contact information. And, don’t prepare the promissory note without the advice of your attorney. For instance, if the creditor failed to obtain a personal guarantee on credit extended to a corporation or a limited liability company, now is the time to make sure that the principal becomes obligated to pay if the business entity again fails to pay. If the application provides that the debtor would become obligated for attorney fees if the account becomes delinquent but only allows for collection fees, the note document can allow for collection agency fees as well. But creditor’s need to consider other terms as well. Default terms (what happens if a payment is missed or the account is in default for another reason?) should be spelled out. An acceleration clause would provide that the entire unpaid principal and accrued interest would become immediately due and payable on demand by the holder of the note. In addition, a stipulated judgment clause would allow the creditor to file the note with the court as an automatic judgment when the debtor fails to pay or otherwise defaults. ...continue on page 15 Page 14 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Promissory Notes, continued from page 14 PRACTICE TIP: These types of clauses should be prepared by your attorney. Don’t try to bluff your way through this to save a few dollars! Laws vary from state to state. Some states do not allow for stipulated judgments. Some states require that the signatures be notarized or witnessed. PRACTICE TIP: You should become familiar with the laws of the states in which your company operates, and to make sure your get it right—these laws are strictly interpreted, and if the note is not drawn or signed correctly, you can lose your rights—rely on your attorney for legal advice. Ultimately, if there are any questions or confusion regarding the contents of the promissory note at a later date, a court could end up interpreting the note for the parties. In contract interpretation, courts generally interpret the contract against the party that drafted it. So the creditor, before presenting the debtor with a promissory note for signature, must make sure that it provides exactly what the creditor expects it to provide and will protect the creditor from being put back to square one. d Brenda Terreault is the Collection Services Manager for NACM Oregon. She graduated from the University of Maine with a degree in broadcast journalism, and received her law degree from Rutgers University School of Law in Camden, New Jersey. Brenda is a member of both the Oregon and Virginia State Bar Associations and has 18 years’ experience as an attorney, bankruptcy specialist, investigator and operations manager in governmental, corporate and law firm settings. Rodney B. Wheeland, CCE/CAE, has been president of NACM Oregon since 1995. Previously, he was general credit manager for Pendleton Woolen Mills. Rod served for seven years on the NACM Oregon Board of Directors, which he chaired in 1991-92. He is past chairman of the National Presidents Credit Council (Riemer), an association of present and past presidents of eighty national industry credit groups, and past chairman of the NACM Affiliate Secretarial Council, which represents the 49 NACM Affiliates on the NACM National Board of Directors. Rod has a master’s degree from York University in Toronto, achieved the CCE certification in 1991, and the CAE in 2007. Meeting Room Rental NACM Oregon has meeting rooms available for your organization’s use. The larger room, approximately 700 square feet, will comfortably accommodate 24 people classroomstyle or 35 people theater-style. This room has whiteboards on two walls, and all contemporary technology is available. Meeting Room Rental Fee: $190 per day/$70 per hour (two-hour minimum). NACM Oregon Members and Building Tenants receive a 50% discount on these fees. NACM Oregon also has a Boardroom that comfortably accommodates ten people. This room includes a whiteboard and appropriate technology. Boardroom Rental Fee: $150 per day/$50 per hour (twohour minimum). NACM Oregon Members and Building Tenants receive a 50% discount on these fees. The Banfield Plaza, an NACM Oregon property, is centrally located at the I-205/I-84 junction in Portland. NACM Oregon offices are on the second floor. For more information please contact Lisa Rogstad, Building Manager, at 971.230.1160 or email [email protected]. Page 15 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247 NACM Oregon Business Credit Journal August 2009 Board of Directors NACM Oregon Chairman Doug Jacobson, CCE, xpedx [email protected] Customer Service/Credit Reporting 971.230.1220 [email protected] Vice Chair Sue Hein, Rapid Bind, Inc. [email protected] Data Contribution Shannon Abnal 971.230.1166 [email protected] Secretary Raeann Smith, LaCrosse Footwear, Inc. [email protected] Treasurer Kimi Shelton-Muller, CCE, EKC Consulting, LLC [email protected] Counselor Barbara Davis, CCE, Liberty NW Insurance Corp. [email protected] Directors Linda Bishop, CCE, CICP, Tektronix, Inc. [email protected] Will Campbell, Standard Supply Co. [email protected] Tony Ceniga, Industrial Finishes & Systems [email protected] Kellie Hainline, National Bldrs. Hardware Co. [email protected] John Hardy, Emerson Hardwood Co. [email protected] Marsha Johnson, TEC Equipment [email protected] Pat Swope, CICP, Pacific Seafood Co., Inc. [email protected] President Rod Wheeland, CCE, CAE, NACM Oregon [email protected] Member Services Kristin Curtis 971.230.1172 [email protected] Denise Redding 971.230.1178 [email protected] Education Elizabeth Heintz 971.230.1120 [email protected] Industry Groups Shannon Abnal 971.230.1166 [email protected] Kathy Gibson 971.230.1176 [email protected] Shelly Hackett 971.230.1170 [email protected] Collection Services Brenda Terreault 971.230.1196 [email protected] Billing Marmie Carpenter 971.230.1146 [email protected] Meeting Room Rental Lisa Rogstad 971.230.1160 [email protected] Page 16 7931 NE Halsey, Suite 200 • Portland, Oregon 97213 • Tel 503.257.0802 or 800.622.6985 • Fax 503.257.0247