InnovatEC - Elizabeth City | Pasquotank County Economic
Transcription
InnovatEC - Elizabeth City | Pasquotank County Economic
INNOVATEC A Pathway to Entrepreneurship and Innovation in Elizabeth City and Pasquotank County Prepared for: Wayne Harris Elizabeth City and Pasquotank County Economic Development Commission Prepared by: Jonathan Meyer Sanford School of Public Policy, Duke University Disclaimer: This student paper was prepared in 2016 in partial completion of the requirements for the Master’s Project, a major assignment for the Master of Public Policy Program at the Sanford School of Public Policy at Duke University. The research, analysis, and policy alternatives and recommendations contained in this paper are the work of the student who authored the document, and do not represent the official or unofficial views of the Sanford School of Public Policy or of Duke University. Without the specific permission of its author, this paper may not be used or cited for any purpose other than to inform the client organization about the subject matter. The author relied in many instances on data provided by the client and related organizations and makes no independent representations as to the accuracy of the data EXECUTIVE SUMMARY As part of a Master’s Project for Duke University’s Sanford School of Public Policy, this report provides analysis and recommendations to the Elizabeth City and Pasquotank County Economic Development Commission on how best to stimulate regional entrepreneurial-and-innovationbased growth. Quantitative and qualitative research allowed the author to identify gaps in achieving the objective of stimulating entrepreneurship and innovation. The author ascertained primary source data from both surveys and key-informant interviews. A primary survey was provided by InnovateNC, a two-year, cross-city, learning collaborative tasked with establishing and maintaining innovation ecosystems for its participant cities. A second, edited version of this survey was created and administered by the author; both of which are included in this report (APPENDICES A & B). The research answers several questions: 1. Why is regional entrepreneurship and innovation important? 2. What assets exist in Elizabeth City and Pasquotank County to create an entrepreneurial-and-innovation-based ecosystem? 3. What are the regional challenges to entrepreneurship and innovation? 4. How can the Economic Development Commission of Elizabeth City and Pasquotank County stimulate entrepreneurship and innovation? Using a Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis, the author identified community assets for potential growth opportunities, highlights challenges the client faces in developing these assets and provides strategies to overcome said challenges. Results of the data analyzed show that the region is suffers from a lack of digital communications infrastructure, a declining labor force, a lack of affordable housing, high poverty rates, a contraction of employment in its top three industries and out-migration. Moreover, there is a lack of both venture capital accessibility and human capital capacity needed to establish and drive an entrepreneurial-and-innovation-based economy. Lastly, the lack of a cohesive plan amongst supportive organizations further inhabits this growth process, as similarly missioned organizations compete for the same local assets and may suffer groupthink due to the fact that they have the same members on their respective Boards. Notwithstanding, there is opportunity for regional entrepreneurial-and-innovation-based development. Elizabeth City is situated on the Pasquotank River, a geographic advantage for attracting ecotourism and retirees. In addition, the city hosts a large Coast Guard base and the only three post-secondary, educational institutions in the Northeast region, namely Elizabeth City State University, the College of the Albemarle and Mid-Atlantic Christian University. The concentration of high-skilled talent affiliated with these organizations provides the opportunity for the city to become the intellectual bastion of the Northeast region. In addition, if organized correctly, the region’s economic-development and social-support organizational bodies have the potential to develop a talent pipeline into the local workforce. Lastly, there is ample underutilized physical infrastructure in the city’s downtown area. These structures, if I renovated, could be converted to the maker and co-working spaces that subsidize entrepreneurs and encourage innovation. This report concludes that to foster entrepreneurship and innovation in Elizabeth City and Pasquotank County there must be a concerted effort to build a talent pipeline, create an enabling environment for small businesses and attract new sources of investment capital. This must be a communal endeavor in which entrepreneurs, private businesses, nonprofits, educational leadership and policymakers work together. Assuming this, the author makes the following recommendations to the Elizabeth City and Pasquotank County Economic Development Commission: 1. 2. 3. 4. 5. Follow through with current effort to bring affordable broadband to the area. Establish an Entrepreneurship and Innovation Council. Establish and subsidize a business incubator space/innovation hub downtown. Draw capital to the region by providing tax credits to small businesses. Implement a transportation initiative to bring people to Elizabeth City’s downtown. 6. Encourage affordable housing policies and practices. 7. Hire a marketing firm to create and launch a new City website specifically geared toward entrepreneurs and innovators. The author acknowledges that this report is not an exhaustive analysis of every asset in the Elizabeth City and Pasquotank County area, nor does it cover all gaps to stimulate regional innovation and entrepreneurship. Some specific limitations include: a lack of primary data from local entrepreneurs, an analysis of the city and county’s tax incentives for small businesses and a comprehensive description of procurement and venture capital sources. Rather, this Master’s Project provides strategies to be considered when drafting a road map to a more entrepreneurial and innovative Elizabeth City and Pasquotank County and should serve as a reference point for City leadership when building consensus on the chosen course of action. II TABLE OF CONTENTS EXECUTIVE SUMMARY .............................................................................. I INTRODUCTION......................................................................................2 POLICY QUESTION ..................................................................................4 LITERATURE REVIEW ...............................................................................4 ENTREPRENEUR AND ENTREPRENEURSHIP.............................................................4 INNOVATION, INNOVATORS AND INNOVATION ECOSYSTEMS ...........................................4 INNOVATION DISTRICTS ..............................................................................5 ENTREPRENEURIAL AND INNOVATION-BASED DEVELOPMENT...........................................5 CONTROVERSY OVER EFFECTIVENESS .................................................................6 RESEARCH METHODOLOGY ........................................................................6 OVERVIEW ..........................................................................................6 INNOVATENC ........................................................................................6 SURVEY AND KEY-INFORMANT INTERVIEWS ..........................................................7 ENTREPRENEURSHIP AND INNOVATION INDICATORS ..................................................8 ANALYSIS .............................................................................................9 STRENGTHS .........................................................................................9 WEAKNESSES ...................................................................................... 12 OPPORTUNITIES.................................................................................... 15 THREATS .......................................................................................... 17 CRITERIA ........................................................................................... 20 CONCLUSION ...................................................................................... 20 RECCOMMENDATIONS ............................................................................ 21 APPEXDIX A ....................................................................................... 29 APPEXDIX B ....................................................................................... 37 APPEXDIX C ....................................................................................... 38 APPEXDIX D ....................................................................................... 39 APPEXDIX E ....................................................................................... 41 APPEXDIX F ....................................................................................... 42 NOTES ............................................................................................. 45 BIBLIOGRAPHY .................................................................................... 50 1 INTRODUCTION In accordance with national trends, North Carolina finds itself in a slow, but steady-paced recovery from the Great Recession.1 As recently as September of 2015, the U.S. Bureau of Labor Statistics reported that nationwide unemployment rates were lower than in 2014 in 353 of the country’s 387 Metropolitan Statistical Areas.2 In addition, forty-one states and the District of Columbia had unemployment rates drop from 2014 to 2015. 3 North Carolina mirrors this trend. The state’s adjusted unemployment rate was 5.8 percent in September, decreasing 0.1 of a percentage point from the previous month; however, it remains unchanged since September of 2014.4 Unfortunately, not all areas experienced the “Carolina Comeback.”5 Rural growth has been slow to return to pre-recession levels. According to a report produced by The North Carolina Rural Economic Development Center, fewer rural-based North Carolinians are employed, and more had lower household incomes in 2010 than in 2000.6 Additionally, half of rural renters’ housing costs exceed the standard for affordability. Further, in 11 of North Carolina’s 80 rural counties, more than half the population lives in poverty or near poverty.7 Elizabeth City, North Carolina is no exception. Of the 16,486 families8 living the in the Elizabeth City Micropolitan Statistical Area (μSA),9 13.5 percent made incomes below the Federal Poverty Line (FPL) in 2013. The largest population of the poor were single-parent, female-headed households, and the µSA had a 26.8 percent child poverty rate. Over 36 percent of the total population is considered either “poor” or “working poor.”10 In addition, the Elizabeth City µSA homeowners are far more cost burdened11 than the rest of North Carolina, 54.6 to 43.1 percent, respectively. These are symptoms of economic stagnation, which is largely due to the fact that the nation, and North Carolina with it, is transitioning from a manufacturing to a service-based economy. Since 1998, North Carolina’s manufacturing sector has lost over 360,000 jobs; however, it should be acknowledged that statewide manufacturing employment has climbed recently.12 Nevertheless, the delayed recovery may stem from the fact that the state, like much of the country, is transitioning to a knowledge-based economy.13 For example, since September 2014, “Professional & Business Services”14 added the largest number of new jobs (21,600 for a 3.7 percent increase) in North Carolina (Figure 1).15 Further, the high-tech sector is increasing in employment opportunity and offers wages above the U.S. average. However, this transition is largely occurring around its urban centers, i.e. Charlotte and the Research Triangle-area. 2 Figure 1. Changes in Employment by NAICS Industries September 2014 Compared to September 2015 (Seasonally Adjusted) Source: North Carolina Labor Market Conditions, NC Department Of Commerce Keeping tax rates low makes North Carolina attractive to entrepreneurs and industries like aerospace, aviation and manufacturing; however, MDC Inc., a think tank in Chapel Hill, NC, claims that many rural communities concentrate on outdated concepts of industrial recruitment while ignoring a lack the workforce, infrastructure, and amenities that industries require.16 The author would argue that traditional tax incentives should be supplemented with efforts to spurn homegrown development. Rural communities across the country are developing new approaches to ensure their economic vitality. Among these approaches are efforts to foster entrepreneurship and innovation, such as: cultivating talent pipelines, creating enabling environments for small businesses and attracting sources of investment capital. However, these strategies are often driven by private sector, nonprofit and education leaders, with policymakers lagging behind.17 This Master’s Project seeks to provide recommendations to further the homegrown approach to the Elizabeth City and Pasquotank County Economic Development Commission. Specifically, it identifies the author’s policy question, describes literature on creating an enabling environment that stimulates entrepreneurship and innovation, outlines the author’s analytical framework, identifies community assets for potential growth opportunities, identifies challenges the community faces and recommends strategies to overcome said challenges based on a detailed criteria. The author’s research sought to answer several questions: 1. Why is regional entrepreneurship and innovation important? 2. What assets exist in Elizabeth City and Pasquotank County to establish an innovation ecosystem? 3 3. What are the regional challenges to entrepreneurship and innovation? 4. How can the Elizabeth City and Pasquotank County Economic Development Commission stimulate entrepreneurship and innovation in the city and its greater county region? POLICY QUESTION How should the Elizabeth City and Pasquotank County Economic Development Commission stimulate entrepreneurship and innovation in the city and its greater county region? LITERATURE REVIEW Entrepreneur and Entrepreneurship The term entrepreneurship is used ubiquitously and even interchangeably with innovation, often with little clarification to what exactly it is referring. The truth is that entrepreneurship can manifest itself in many ways within a larger organization or independently and often is not associated with the creation of wealth.18 For the purposes of this report, entrepreneurs will be defined as business owners who seek to generate value through the creation of economic activity by identifying and exploiting new products, processes or markets.19 As an extension of this definition, entrepreneurship is the human action in pursuit of the generation of value through the creation of economic activity by identifying and exploiting new products, processes, or markets.20 A key distinction must be made when dealing with the terms innovators, innovation, entrepreneurs and entrepreneurship. Innovation is not necessarily entrepreneurship, and logically, innovators are not necessarily entrepreneurs. Innovation can and often does occur within large traditional firms. For example, the iPhone was a disruptive innovation that occurred within the firm Apple Inc. Conversely, entrepreneurs often are single-employee business owners. For example, an incorporated, self-employed hair stylist fulfills the definition of an entrepreneur. These two terms often become conflated because the highest-valueproducing innovators are entrepreneurs. Small, incorporated, tech-firms creating innovative applications are entrepreneurs that, if invested in or absorbed by a larger firm, have the highest potential job and wealth creation. Innovation, Innovators and Innovation Ecosystems Varying definitions of innovation abound. For the purposes of this report, the author will refer to innovation as the ability to create new products, services and business models that yield value.21 Innovators are those who actively engage in innovation related activity. An “innovation ecosystem” refers to the collection of people, organizations, policies, and programs that create 4 innovative ideas, translate those ideas into products, build new companies to move those ideas forward and nurture those new organizations to help them create jobs.22 These ecosystems require specific human capital, financial capital and collaboration. Often innovation is associated with science, technology, engineering and mathematic (STEM) fields of study. While students and employers involved in STEM-related fields are the primary group for initiating innovation development, this project strives to further a culture of innovation by creating opportunities to the Elizabeth City and Pasquotank County community at large. Innovation Districts The 1950’s saw the rise of the research park. These parks were the result of collaborative efforts between universities, private developers and public leadership with the intention of commercializing research and attracting scientists from industry and academia. 23 But the sprawling exurban areas, epitomized by North Carolina’s Research Triangle Park (RTP), are now adjusting their model. As recently as October 2015, RTP revealed plans for its “Park Center Development.” This is an urban/park hybrid facility specifically geared to draw younger talent, less attracted to isolated, car-dependent environments. 24 The development calls for a centralized district with housing units, retail and the possibility of a light rail system connecting the park to Raleigh, Durham and nearby universities. Many research parks are now evolving to these hybrid models referred to as “Innovation Districts.” Innovation districts are geographic, often urban, areas where anchor institutions and private companies cluster together and connect with start-ups and business incubators. They enable companies, entrepreneurs, workers, researchers and investors to work across disparate sectors and institutions to commercialize ideas and foster innovation across industries by concentrating people. 25 According to the North Carolina Board of Science, Technology & Innovation, innovation districts fuel a knowledge-based economy by creating new industries, making existing ones globally competitive and sustaining economic growth.26 Richard Florida’s recent mapping of venture capital activity by ZIP codes and area codes, rather than metro areas, shows that “high-tech development, startup activity, and venture investment have recently begun to shift to urban centers and also to close-in, mixed-use, transit-oriented, walkable suburbs.”27 Entrepreneurial-and-Innovation-Based Development In the face of slow economic recovery, many communities are developing new approaches to sustainable development. These approaches engage with the innovation ecosystem and focus primarily on skill building through STEM education.28 Nearly 20 percent of current U.S. jobs are in STEM-related occupations.29 These occupations cut across a variety of industry fields, e.g. pharmaceutical and medical device development, aerospace innovations as well as data processing.30 These new approaches build on existing assets rather than rely on construction projects, e.g. building sports arenas, which traditionally yield low-skilled jobs.31 5 Controversy over Effectiveness The effectiveness of innovation-based development efforts does not escape debate. Malecki identifies the largest pitfall regarding innovation-based solutions as the shortage of human capital.32 In addition, how businesses utilize the Internet and e-commerce is of vital importance to the effectiveness of innovation planning. 33 American Underground, a Durham-based innovation hub, recently repurposed its location in Raleigh to house Iron Yard Academy, a coding school with roots in South Carolina. 34 Explaining why it recently displaced all 25 entrepreneurial teams from the hub, American Underground’s Chief Strategist Officer Adam Klein, referred to a shift in planning, focused more on creating a talent pool to fit the needs for emerging technology markets. The coding school built a relationship with local employers Red Hat and Citrix to better align its curriculum to employment opportunities. RESEARCH METHODOLOGY Overview Quantitative and qualitative research allowed the author to identify gaps in achieving the stimulation of entrepreneurial-and-innovation-based growth and prescribe best-practice recommendations to their client. The author ascertained primary source data from both surveys and key-informant interviews. A primary survey was provided by InnovateNC, a program described below. An edited version of this survey was created and administered by the author. Surveys were administered in conjunction with key-informant interviews to identify local assets. In addition, the author utilized secondary-sourced, scholarly literature as well as national, state and regionally provided statistical data to provide context. Together, these were used to perform a gap analysis, and case studies were referenced to ascertain best-practice recommendations. InnovateNC The Institute for Emerging Issues (IEI) at North Carolina State University (NCSU) and nine other public, private and nonprofit entities partnered to launch InnovateNC, a two-year, cross-city, learning collaborative tasked with establishing and maintaining innovation ecosystems for its participant cities. 35 Leading the project are Anita Brown-Graham and Sarah Langer Hall of NCSU. This program was made possible by a grant given by the Kenan Creative Collaboratory.36 In order to enhance innovation-related, economic growth InnovateNC’s objectives are: 1) to increase innovation capacity and connectivity, 2) broaden diversity in the innovation economy, 3) foster cross-city partnership, 4) increase visibility for innovation district efforts.37 To achieve these goals InnovateNC provided best practices from innovation-stimulant programs, guidance in developing a strategic plan for innovation, asset-mapping techniques and technical assistance to advance local projects.38 6 After an application process, five cities spread across North Carolina were chosen for the program; however, Elizabeth City was not among those selected. Notwithstanding, the preliminary organizational efforts for the application process by former Elizabeth City State University Chancellor Stacy Franklin Jones and her assistant Russ Haddad laid the groundwork for a promising implementation of InnovateNC. Wayne Harris of the Elizabeth City and Pasquotank County Economic Development Commission agreed that the author would provide for him an analysis of the region and best-practice recommendations to stimulate regional entrepreneurship and innovation. The author thought it best not to attempt to organize community members into any body without a thorough understanding of region. Due to academic schedule restraints, this report provides for the client an “Asset Map,” or an identification of innovation-related resources in the region, a suggested membership list for a local “Innovation Council” and recommendations for further consideration by the client. Survey and Key-Informant Interviews To identify the best path toward inclusive innovation, InnovateNC in partnership with RTI International and the N.C. Board for Science, Technology and Innovation, developed a survey to be administered to each of its participating communities. The specific objectives of this survey were to assess stakeholders’ perspectives on the local innovation economy, to identify assets which could foster innovation and entrepreneurship and to formulate strategies to achieve outcomes of inclusive innovation. For the purposes of this report, this will be referred to as the “Innovation Asset Map” (IAM). The author was provided the IAM, and attempted to administer it to 30 community leaders. These questions were categorized into 6 sections: vision, community assets, networking assets, policy, media and culture. An example of this survey is provided (APPENDIX A). Unfortunately, the response rate was extremely low at only 20 percent. Feedback from participants indicated that the survey was too long at 30 questions, many of which were open ended, suffered redundancies and used jargon that was difficult to understand. The author edited this survey to 4, open-ended questions and re-administered it to the same 30 recipients with the positive result of a 40 percent completion rate (APPENDIX B). These questions were qualitative in nature in order to solicit well-rounded responses from all survey participants.39 They were broken into 4 categories: challenges of the community, community unification, potential for further development and community culture. For the purposes of this report, this survey will be referred to as the “Entrepreneur Survey” (ES). All toll, 12 surveys were completed. In addition to administering the survey, the author consulted with the client and a spectrum of key informants that were representative of the local education, business and entrepreneurial communities. These interviews followed the same format as the ES. As a result of phone conversations with these stakeholders and site visits on October 21st, November 11th, December 14th and February 19th, the author was able to better understand the region’s potential for an entrepreneurial and innovation ecosystem. Some participants both completed the survey and agreed to be interviewed. In all, 21 interviews were conducted. The table below summarizes the participants’ backgrounds. 7 Table 1. Key Informants’ Title and Affiliated Organization Entrepreneurship and Innovation Indicators An enabling environment for entrepreneurship and innovation typically reflects specific characteristics. While there are unique traits specific to enabling each entrepreneurs and innovators, there is overlap. Moreover, one often leads to another. Entrepreneurial and innovation indicators are one way of measuring an area’s potential for dynamic business churn, idea generation and the prospect of commercialization. While there are a myriad of traits that could indicate an entrepreneurial-enabling environment, key amongst them include: a community’s investment in local education, local infrastructure, the accessibility to government grants, the existence of venture capital funds, the existence of incubator facilities and the legal structure.40 Similarly, innovation indicators can be ascertained by surveying the area’s economic, physical, and networking assets. Economic assets are the firms, institutions, and organizations that drive and support innovative environments. Physical assets are both public and private spaces that stimulate connectivity, and networking assets are relationships between firms and individuals and their ability to share ideas. To assess Elizabeth City and Pasquotank County’s status of these indicators, the author pulled data from statistical providers such as the U.S. Bureau of Labor Statistics (BLS),41 the Quarterly Census of Employment and Wages (QCEW),42 and the American Community Survey (ACS).43 For the purposes of this report, the author used the Elizabeth City Micropolitan Statistical Area (μSA) to best understand the economic trends in the surrounding 3-county region. In addition to these statistics, the author utilized the survey data described in the proceeding section to best assess whether Elizabeth City and Pasquotank County are poised for entrepreneurship and innovation. 8 ANALYSIS Due to the overlap in entrepreneurial and innovation indicators, the author used a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis to organize and clearly communicate the information gathered from their research and surveys. The SWOT matrix best depicts positive forces that work together to address an issue and the potential problems that need to be recognized and possibly dealt with (APPENDIX C).44 STRENGTHS Economic Assets As stated earlier, economic assets are the firms, institutions and organizations that drive and support innovative environments. The IAM was effective in identifying these. While there are a multitude of assets in each of the categories detailed below, the author chose to highlight several strengths which particularly stand out as enablers for entrepreneurship and innovation. A more comprehensive list of community assets is provided (APPENDIX F). The most cited answer to an inquiry regarding top, regional economic assets were educational centers. This is not surprising considering ECSU and the local community college, College of the Albemarle (COA), were the 4th and 5th largest employers in Pasquotank County in 2015, respectively. 45 Specifically, 80 percent of respondents consider ECSU and COA to be institutional drivers of innovation in the region. It should be noted that both ECSU Chancellor Thomas Conway and COA President Kandi W. Deitemeyer expressed interest in playing a vital role in fostering entrepreneurial and innovation development. The Small Business Center (SBC), housed at COA, is the entrepreneurship training center of the local community. The SBC is a state-funded organization that is part of the Small Business Center Network, a group of 58 centers across the state supporting the development of new businesses and the growth of existing businesses. The SBC provides small business owners with training, skill seminars and workshops, resource services and free one-on-one confidential counseling. 46 It is not an incubator space, but it does serve as a major educational and networking asset for entrepreneurs. The Small Business and Technology Development Center has a similar mission and is housed at the ECSU campus. A third, post-secondary educational institution in the area is Mid-Atlantic Christian University, a private university offering an undergraduate, faith-based curriculum. This is a growing institution and is currently led by President Clay Perkins who is supportive of community collaboration to stimulate entrepreneurial and innovative endeavors. At the secondary level, there is the newly opened Northeast Academy of Aerospace and Advanced Technologies (NEAAAT). This is an early-college high school, that has the single goal of preparing and graduating students with the skills, knowledge and attitudes needed to pursue the STEM-related jobs. An interview with a member of the school’s Board of Directors indicated that consumer interest beyond the micropolitian, 3-county region has grown, resulting in a high number of application submissions. At the elementary level, Port Discover is a hands-on science 9 center with the goal of making specialized technology accessible to Elizabeth City-area youth. For example, the school has launched Tech Café, a weekly onsite gathering spot featuring themed programs that explore science in a relaxed and social environment.47 There are many economic-development organizations in the Elizabeth City and Pasquotank County area. The author provides a list of these organizations (APPENDIX F). Below, the author highlights several organizations that were adamant in playing a guiding role in the innovation ecosystem. Of particular note are the Albemarle Commission and the River City Community Development Corporation. The Albemarle Commission’s mission is to improve the abilities of its member governments, one of which is Pasquotank, through workforce development, senior programs and regional planning. Executive Director Cathy Davison expressed her support and willingness to inquire about funding opportunities from the Economic Development Administration to work with local actors in establishing an entrepreneurial and innovation hub. The River City Community Development Corporation is a non-profit corporation, which is tasked with providing opportunity to all members of the community. Specifically, they provide housing counseling, minority business development, disadvantaged youth development and cultural awareness. President Lenora Jarvis-Mackey and Youth Build Program Manager Angie Wills expressed their interests in providing soft skills as well as trade skills as supplements to entrepreneurial training. In addition to the aforementioned universities, 2 major employers in the region should be part of an effective, innovation-development plan. In 2015, the second and third largest employers in Pasquotank County were Sentara Albemarle Medical Center and the Department of Homeland Security, respectively. Again, a list is provided (APPENDIX F), but these organizations are worth mentioning here. Sentara as an organization that prides itself on embracing and fostering innovation. They embrace pilots and rapid-cycle testing in the health field. 48 As part of their community engagement and training initiatives, the organization offers the Administrative Fellowship Program for a select group of health administration MHA, MHA/MBA, or MBA students/graduates to gain valuable experience and elevate their potential.49 In addition, Sentara hosts a summer Junior Volunteer Program for students ages 15-18, who have an interest in healthcare. 50 President of Sentara Albemarle Medical Center, Coleen Santa Ana, expressed her support of entrepreneurial and innovation training within the local community. The Department of Homeland Security employs personnel at Base Elizabeth City, a Coast Guard base that provides a wide variety of mission support services to units and personnel, including general administration and personnel management, medical/dental, supply, procurement and warehousing, industrial services, facilities maintenance, computer/electronics support as well as morale and recreational services. 51 Elizabeth City embraced the base and was recently acknowledged as a “Coast Guard City.” The base is a source of human capital and educational expertise. Specifically, the Aviation Technical Training Center in Elizabeth City is the United States Coast Guard’s technical training provider for enlisted aviation forces.52 This is a center of expertise and training for the military, but in his research, the author did not find any internship or apprenticeship connections between city schools and the base. 10 Physical Assets Elizabeth City is situated along the Pasquotank River. When inquired about public spaces that enabled entrepreneurial and innovation connectivity, the vast majority of respondents listed Mariners’ Wharf. This is the city’s social center. The free public dock hosts a variety of events annually, such as: the Downtown Waterfront Market, the Mariners’ Wharf Film Festival and the Music on the Green Festival. In addition to the wharf, the local geography is peppered with lakes, rivers, streams, swamps and sounds. There has been some effort to tap into eco-tourism. Specially, an event titled “Paddle for the Border” took kayakers 7.5 miles along the Dismal Swamp Canal. The access to the water is a vital community asset. In addition, Elizabeth City’s downtown is underutilized infrastructure capacity. There are many empty redbrick buildings with storefronts that could provide the nesting ground for entrepreneurs. These structures, if renovated, could provide a symbol of a revitalization of the city while retaining its charm. Durham has had particular success with repurposing industrial spaces with its American Tobacco Campus, a former factory which now houses many businesses and is the center of city-sponsored events. When asked about the transportation to the downtown area, respondents referred to 2 options. The first was the Downtown Loop and the other is the Inter-County Public Transportation Authority (ICPTA). ICPTA is a private bus service intended to transport the public from the surrounding counties to nutrition sites, medical appointments and other locations. 53 Some survey respondents indicated a lack of confidence in public transportation and rely on privately owned cars. Although not mentioned in consultation or survey data, the area has a free-bikeloan-program run out of the Elizabeth City Area Convention and Visitors Center. Networking Assets As detailed earlier in the report, networking assets are the events that foster relationships between firms and individuals which enhance their ability to share and commercialize ideas. Because of the high number of organizations dedicated to stimulating regional economic development, a list of many of them is provided (APPENDIX F). Specifically, respondents highlighted several community networking events such as: the Chamber of Commerce’s Business Expo, the State of Education Breakfast, the Farmers Associations Meetings, Farm-City Week, tourism conferences and Small Business Development Center events. One of particular interest is the “5K Run to River” in Downtown Elizabeth City. This event is a collaboration between Port Discover, Museum of the Albemarle and Arts of the Albemarle. Participants rotate between each facility, engaging in the educational programs that feature history, art and science.54 11 WEAKNESSES Communications Infrastructure Having a comprehensive communications infrastructure enables the greatest level of entrepreneurial connectivity and increases community-wide participation. In addition, access to inexpensive Internet service is key to small business attraction. With those objectives in mind, Elizabeth City’s broadband infrastructure is in need of improvement. Affordable broadband access should not be confused with free Wi-Fi networks, which provide benefits for meeting spaces but cannot be used to conduct business because of insecure connections.55 Key informants cited difficulties of accessing the Internet in the community. One informant described a scenario in which she hosted evening sessions at her home so that school-aged children living on her block could use her Wi-Fi hotspot to complete their homework. Apparently, the local school they attended distributed iPads to students, but did not consider their personal access to the Internet. It should be noted, however, that pricing for residential broadband has gotten more competitive. For example, a new costumer can get 3 Mbps Internet from Time Warner for $14.99/month and 10 Mbps from CenturyLink for $19.95/month.56 Still, on a 2 to 10 point scale, survey respondents rated broadband access among the lowest of all regional physical assets. This perception is likely due to the lack of broadband capacity for business services. Time Warner offers the best deal for small businesses with a 10 Mbps Internet Service and phone bundle at $99.98/month. According to a key informant, those who have this service complain that they do not have access to the full 10 Mbps. Moreover, the lines are oversubscribed and service slows substantially during peak business hours.57 This inconsistent, expensive service hurts Elizabeth City in two ways: 1) by discouraging entrepreneurs who might otherwise be attracted to the downtown and waterfront from locating in the city, and 2) by discouraging existing business from using the Internet to its full advantage because their connections are unreliable or slow.58 Lack of Affordable Housing One key informant expressed the need for a greater focus on affordable housing for low-andmoderate-income households. This sentiment is congruent with housing statistics from the American Community Survey in 2013.59 The data indicates a 17.2 percent vacancy rate in the region. This is alarming when compared to a city like Durham, NC, which has an estimated vacancy rate of 8 percent. Compounding this statistic is a trend of rising rent in the area. Specifically, the median gross rent in 2007 was $751.00 (In inflation adjusted 2013 Dollars), which rose to $887.00 by 2013. In addition, the vast majority Elizabeth City residents are either “cost burdened” or “severelycost burdened” by their housing. 60 Specifically, 40.3 percent of the Elizabeth City μSA homeowners are “cost-burdened,” while 14.3 percent are “severely cost burdened.” In short, Elizabeth City μSA homeowners are becoming more cost-burdened over time (Figure 2). 12 Figure 2. Elizabeth City μSA homeowners are becoming more cost-burdened than renters. Percentage of those Cost-burdened Renters Homeowners 54.6 51.3 49.7 45.4 2007 2013 Source: US Census Bureau, American Community Survey, Three-Year Estimates, 2008 – 2010 and 2011 – 2013 Legal Structure Under the Telecommunications Act of 1996, cities and towns in North Carolina had the right to provide broadband service to their citizens and businesses. This was practiced with great success in Wilson and Salisbury, NC; however, the right was stripped from municipalities in 2011 with the passage of House Bill 129 (HB129), the “Level Playing Field/Local Government Competition” Act. HB129 limits service provision to within municipal boundaries, prevents subsidization of the broadband system from other municipal fund sources, requires payment in lieu of taxes from the broadband system to the municipal general fund, restricts public financing of the broadband system to voted debt and requires cities to attempt to form a public private partnership prior to entering the market themselves. 61 These obstacles make it all but impossible for municipalities to provide broadband to their communities. While protecting established broadband providers, like Time Warner and CenturyLink, the law creates an anti-competitive market for consumers. Rural communities struggling to bring this necessary infrastructure to their communities are thus put at an economic disadvantage. Lack of Human Capital Several survey respondents cited a lack of a critical mass of technically astute individuals to build the culture of entrepreneurship and innovation. While this judgement is largely subjective, there is statistical data that supports a bereft of educational attainment regionally. According to the American Community Survey’s 2014, 5-year-estimate of the Elizabeth City μSA, only 5.9 percent of adults over the age of 25 had Master's degrees or more. Moreover, 18.5 13 percent achieved Bachelor’s degrees or more. Of the µSA’s student body, 90.1 percent of students are enrolled in public school, and 28.8 percent of them are at the university level. This data indicates that a strong public school system and excellent postsecondary institutions are necessary to produce the human capital capable of successful entrepreneurial and innovative endeavors. While new leadership promises better results, ECSU has recently suffered leadership turmoil, an auditing investigation and chronic shrinking enrollment. Notably, there was an effort, spearheaded by former Chancellor Jones, to retool the ECSU curriculum toward science and math training for in-demand, local industry. The purpose of this was to create a talent pool more in-line with regional jobs of the future. These efforts have not been definitively embraced post-Jones’ departure. The local school district has suffered less catastrophic troubles, but this report does not extensively cover Pasquotank elementary or secondary schools. Notwithstanding, the local school board recently replaced its superintendent with Larry Cartner, Ph. D., in hopes of transformational change. Shrinking Labor Force Data provided by the Labor Economic and Analysis Division of the North Carolina Department of Commerce shows that the Elizabeth City μSA labor force grew until 2010 and declined for the remainder of the Great Recession. This trend creates the misleading appearance of a declining unemployment rate. It is declining, not because there are more people employed, but because of a decrease in the total number of people who work in the Elizabeth City μSA. While it is difficult to ascertain the precise rationale for the drop in labor force, one could speculate that it is tied to the out-migration rate. Figure 12. Elizabeth City μSA Labor Force and Unemployment Rate (Great Recession) 10.6 28,500 11 10.6 10.5 10.8 8.7 10 8 6.1 6 27,000 4 26,500 2 26,000 Unemployment (%) Labor Force 28,000 27,500 12 0 2008 2009 2010 2011 2012 2013 2014 Year Labor Force Unemployment Source: North Carolina Department of Commerce (http://d4.nccommerce.com/LausSelection.aspx) 14 Location Quotient Location Quotients (LQ) are ratios that allow an area’s employment by industry to be compared to a reference area that is the U.S. average for that employment by industry.62 If an LQ is equal to 1, then the industry has the same share of its area employment as in the entire reference area. A LQ greater than 1 indicates an industry has a greater share of the local area employment than in the reference area. In 2014, the LQ for the “Professional and Technical Services” industry was 1.33.63 This means there is a one-third, greater-than-average “Professional and Technical Services” industry presence in Pasquotank County. While this number is positive when compared to the national averages, it is only marginally so. In comparison, the “Health Care and Social Assistance” industry earned a 2.51 LQ, which is likely due to the large, local health care provider, Sentara.64 OPPORTUNITIES Affordable Broadband There was a recent initiative taken by City leadership to address the need for affordable, broadband access. As described earlier in this report, HB129 requires cities to attempt to form a public private partnership to gain broadband access, prior to entering the market themselves. The City recently issued a Request For Proposals (RFP) to identify and select a private, thirdparty, broadband-service provider to offer reliable, high-capacity, broadband Internet services to customers throughout the city.65 As stipulated in the RFP, the City will help to design and deploy a wireless infrastructure thus reducing the capital expense the provider would incur to enter the Elizabeth City market.66 There was consensus amongst City leadership, university leadership and the director of a local economic developing organization that this was the necessary first step to several businessstimulating and educational efforts. According to the interviews performed, this initiative could act as a substantial human capital attractor. Perhaps its biggest benefit would be that it allows the local, K-12 school system to have cost-affordable Internet access, providing more potential to produce a globallycompetitive workforce. Willing and Able Community Leadership The author was surprised by the outpouring of support by community leadership for an entrepreneurial and innovation initiative. This came from a spectrum of the local population, spanning educational leadership, local economic development boards, local Church leaders and business owners. There were different ideas about the best strategy to stimulate entrepreneurship and innovation, but that is to be expected in early-planning stages without centralized leadership. There was also a consensus amongst key informants that Elizabeth City, specifically, must lead the way regarding this initiative. The region looks to the city for leadership and sees it as “a center of commerce.”67 15 Retiree Population A resource that survey respondents consistently cited as being underutilized was the local retiree population. The City and County should investigate ways to further tap into their experience and intellectual capital. Retirees could provide guest lectures, workshops and mentoring at local elementary schools, high schools, colleges and universities. In return, these retirees could receive the validation of a smarter Elizabeth City and stronger sense of community purpose. The University of California at Davis recently implemented this type of program with great success. Educational Institutions As stated before, the city hosts the largest concentration of knowledge-creating institutions in Northeastern North Carolina. Because of new and like-minded leadership in at three, postsecondary educational institutions and at the school district level, the region currently has the potential to rebrand itself as a “center for idea generation.”68 College of the Albemarle President, Kandi W. Deitemeyer, is well versed on what is needed to foster entrepreneurship and innovation. ECSU Chancellor Thomas Conway is stepping into his new role well as the head of the university. At the time of this report, he is handling the fallout of an auditing investigation which proceeded his tenure, but he has the support of the community and stands to make strides at the university. President of Mid-Atlantic Christian University, Clay Perkins, also expressed his support for this initiative and was interested in working further with the other two regional, educational institutions. Rounding out this group is Larry W. Cartner, the new Elizabeth City-Pasquotank County Superintendent, who has a reputation as a change-maker. A collaboration between these schools, colleges and universities that enables the free flow of resources and human capital between them, could set this region apart as a builder of knowledge. This is the kind of culture that breeds entrepreneurship and innovation. Manufacturing Potential There may also be manufacturing potential on the Albemarle Sound and the Pasquotank River. According to one community member surveyed, the river manufacturing companies always need a large supply of water to run their operations. Trying to sell them on the potential of undeveloped land in the far south end of the county could be beneficial. 16 THREATS Poverty As detailed earlier, the Elizabeth City µSA has a growing poverty problem (Figure 3). Figure 3. Elizabeth City μSA Poverty Rate increases during the Great Recession Year 2013 13.5% 2010 13.7% 2007 0.0% 12.9% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% Poverty Rate USA North Carolina Elizabeth City (mSA) Source: US Census Bureau, American Community Survey, Three-Year Estimates, 2007 – 2010 and 2011 – 2013 Perhaps most alarming is the discrepancy between the poverty rates among Whites and Blacks. The rate of white unemployment dropped below 11 percent since the Great Recession, but rose to over 31 percent for the black community. High poverty rates often correlate with traits detrimental to entrepreneurship and innovation, such as crime and low educational achievement. Furthermore, the discrepancy in how poverty affects the community is a major obstacle in achieving racial inclusivity in both the entrepreneurial-and-innovation-based economy. Out-migration While the overall statewide population grew, according to research conducted by Jolley, Jason, Aaron Nousaine, and Huang, rural depopulation and residential out-migration is a challenge particularly prevalent in North Carolina’s Northeastern region.69 Out-migration trends lead to a contraction of the local labor force and reductions in net household consumption. 70 The population of the Elizabeth City µSA declined by 501 residents, or roughly 0.8 percent, between 2010 and 2014. While out-migration contributed to population decline, it should be noted that international immigration and modest natural growth helped to offset this decline. Further, the North Carolina Office of Budget and Management expects the population of Elizabeth City to 17 grow modestly from an estimated 63,866 residents in July of 2015 to 65,830 residents in July of 2030. Lack of Cohesion Although the region has many of economic-development organizations. There is a lack of cohesion amongst them. As noted by one key informant, many community boards and commissions work on the same thing.71 For example, the Chamber of Commerce Board, the Economic Development Board, the Tourism Board and the Downtown Board include many of the same individuals and engage similar assets. In addition to these redundancies, some in the community feel that there is a lack of support from the City Council to expand entrepreneurial opportunities. Other respondents believe there is a need to fill the local leadership vacuum and foster better strategic planning. Specifically, they complained about prior efforts to strategize in that these efforts often favored only one the facilitator’s specific interests. A lack of cohesion could be detrimental to a community plan for entrepreneurship and innovation. For example, The Center for Competitive Economies at the University of North Carolina at Chapel Hill assisted Enfield, NC in drafting a strategic-economic-development plan.72 The program brought together local business leaders and government officials to identify and prioritize community goals; however, the organization was ineffective in generating sustained participation from the community in part because of disparate interests. Inclusivity There is consensus in the community that whatever intervention pursued, it must include the entire community. It is imperative that the effort not be perceived as benefitting an elite few, and the correct tone on inclusiveness must be set early on.73 Furthermore, some informants feel that some members of community most interested in entrepreneurship are generally overlooked, but are in actuality, the strongest asset supporting local entrepreneurship and innovation. These “would be” entrepreneurs are not associated with large-budget organizations. Additionally, there is a general consensus among respondents that improving race relations is needed within the community. The area suffers a complicated history of segregation and racial discrimination. There exists some animosity amongst political leadership, part of which may have to do with racial differences. Lastly, there could be more dialogue about entrepreneurship and innovation within the community. Several respondents claimed a lack of dialogue on the topic, especially among disadvantaged populations; however, there are ongoing efforts taking place in the form of Youth Build (Science Center), the Northeast Academy of Aerospace and Advanced Technologies and the proposed, refocused curriculum at ECSU. 18 Lack of Venture Capital Entrepreneurs need early-stage financing to bring new ideas to the market place. In addition, sustained funding is essential for the development of innovation clusters. 74 Survey data indicates a wide consensus that a lack of access to funding and investors is the biggest challenge to entrepreneurs in Elizabeth City and Pasquotank County. When asked to rate the financial capital available for research and discovery as well as for commercialization on a 1 to 10 scale, both survey results averaged below 3. This aligns with the responses to a question regarding venture capital. When posed with the statement “Venture capital is easily available,” 60 percent of respondents “moderately disagreed” while the other 40 percent “strongly disagreed.” This lack of capital is a major road block for start-ups and existing business looking to expand. For example, the author learned of no regional “Angel Investors” to sponsor an entrepreneurial endeavors. Media Elizabeth City has its own newspaper publication, The Daily Advance. There has been coverage of entrepreneurial efforts by this publication, but one respondent described them as unhelpful, “We have a local paper that is not interested in enhancing or working toward drawing businesses and innovation to our area. They like negative stories mostly.” This report does not comprehensively analyze regional media efforts to support entrepreneurship and innovation, and The Daily Advance did not respond to requests to be interviewed or participate in the author’s survey. Culture Many respondents feel that there is a large population of area residents who do not embrace change. When asked to provide an example of this, a respondent referred to the resistance from the City Council when garnering support for the original InnovateNC application. In addition, while many in the community expressed support for this initiative, only a small percentage took the time to reply to repeated attempts to speak about the topic of entrepreneurship or innovation. Many informants expressed that the culture was reflective of a lack of exposure to the topics of entrepreneurship and innovation. 19 CRITERIA Following the guidelines provided by InnovateNC, the objectives of this project were to increase entrepreneurial-and-innovation capacity, connectivity and inclusivity. Mindful of this, recommendations to the client were made based on their ability to: 1. Stimulate entrepreneurial-and-innovation-based economic development. 2. Encourage community-wide inclusivity. 3. Be feasible. CONCLUSION Results of the data analyzed show that Elizabeth City and Pasquotank County suffer from a lack of digital communications infrastructure, a declining labor force, a lack of affordable housing, high poverty rates, a contraction of employment its top three industries and out-migration. Most concerning is a lack of both venture capital accessibility and human capital capacity needed to establish and drive an entrepreneurial-and-innovation-based economy. Moreover, the lack of a cohesive plan amongst supportive organizations further inhabits this growth process, as similarly missioned organizations compete for the same local assets. Notwithstanding, there is opportunity for regional entrepreneurial-and-innovation-based development. Elizabeth City is situated on the Pasquotank River, a geographic advantage for attracting ecotourism and retirees. In addition, the city hosts a large Coast Guard base and the only three, postsecondary educational institutions in the Northeast region, Elizabeth City State University, the College of the Albemarle and Mid-Atlantic Christian University. This concentration of talent provides opportunity for the city to become the intellectual bastion of the Northeast region. If organized correctly, the region’s economic-development and socialsupport organizational bodies have the potential to grow and supply talent for the local workforce. Lastly, there is ample underutilized, physical infrastructure in the city’s downtown area. These structures, if renovated, could be converted to the maker and co-working spaces that subsidize entrepreneurs and encourage innovation. This report concludes that to foster entrepreneurship and innovation in Elizabeth City and Pasquotank County there must be a concerted effort to build a talent pipeline, create an enabling environment for small businesses and attract new sources of investment capital. This must be a communal endeavor in which entrepreneurs, private businesses, nonprofits, educational leadership and policymakers work together. Assuming this, the author makes the following recommendations to the Elizabeth City and Pasquotank County Economic Development Commission. 20 RECOMMENDATIONS The author acknowledges that this report is not an exhaustive analysis of every asset in the Elizabeth City and Pasquotank County area, nor does it cover all gaps to stimulate regional innovation and entrepreneurship. Some specific limitations include: a lack of primary data from local entrepreneurs, an analysis of the city and county’s tax incentives for small businesses and a comprehensive description of procurement and venture capital sources. Rather, this Master’s Project provides the following best practices to be considered when drafting a road map to a more entrepreneurial and innovative Elizabeth City and Pasquotank County. 21 Follow through with current effort to bring affordable broadband to the area. At the time that this report was written, the City was nearing the selection of 1 of the 3 RFP bids from 3rd-party, broadband-service providers. Although detailed in prior sections of this report, the importance of digital connectivity cannot be overstated in stimulating inclusive entrepreneurship and innovation. No amount of digital literacy will transform the economic landscape if businesses and households lack a state-of-the-art, digital network. A public/private partnership (PPP), similar to the one described in Elizabeth City’s RFP, proved very successful in Cleveland, OH. The City of Cleveland and OneCommunity, a nonprofit organization which provides digital infrastructure for Northeast Ohio, partnered to establish a 100 gigabit network to connect Cleveland’s Health-Tech Corridor to University Circle.75 This kind of capacity incentivizes local and national, fast-growing companies, especially those involved with health technologies, to locate and remain in an area. In conjunction with providing a backbone for broadband service, the City should work to expand free Wi-Fi hotspots throughout the city to further bridge the digital-divide. After surveying patrons, the New York Public Library (NYPL) learned that 55 percent of those using free Internet at their branches lacked broadband access at home.76 This percentage rose as household income fell. To remedy this, NYPL worked with Google and several nonprofit organizations to win a grant that enabled them to provide families with the opportunity to borrow free Wi-Fi-providing devices from their local libraries.77 Specifically, patrons are eligible to borrow devices for six months if they don’t have broadband at home and are currently enrolled in one of several library programs, including after-school programs or adult learning programs, such as ESOL or literacy classes.78 22 Establish an Entrepreneurship and Innovation Council. To address the disparate nature and decentralized leadership of the region’s entrepreneurshipand-innovation-stakeholder organizations, a representative council of the community’s innovation ecosystem should be established. The purpose of this “Innovation Council” is to foster cooperation between the City, nonprofits, educational institutions and prospective developers to draft a plan that best advances their local entrepreneurial and innovation economies. The council could meet on a quarterly basis, when attainable short and long term goals would be detailed and accounted for. This will require a data collection system, built in cooperation with a regional data partner, which would include performance metrics. Further, the council should involve but not be directly housed in a governmental capacity. A PPP may be the most desirable arrangement because it is important that the head of the council, or “facilitator,” be seen as a neutral party, disassociated with political affiliations and past partisanship. In addition, this facilitator should be tightly networked, understand how the community works, and appreciate the commercial potential for scientific discoveries.79 For example, Director of UNC Pembroke’s Entrepreneurship Incubator, James Woods, is a research scientist by training. Woods came to Pembroke from Wake Forest Innovations, the medical center’s accelerator for scientific discovery. As a business developer, his role was to build partnerships between the university’s scientists and private industry.80 His understanding of science, business, innovation and communities more generally, combined with his impartial status as an outsider, may be a model for the type of leadership Elizabeth City needs. The Innovation Council was a major aspect of the InnovateNC framework, which suggested the number of council representatives to be anywhere between 25 and 30. However, in the attempt to accomplish inclusivity, it is important to note that a spectrum of disparate perspectives early on may lead to difficulty in establishing a unified vision. While the council should be welcoming to any stakeholder interested in fostering entrepreneurship and innovation, forcing communitywide stakeholders to select one vision for innovation may be unrealistic in the earliest stages. Successful innovation-based-economic development is often fostered by a small group of key individuals bridging the space between science and commercialization.81 Rather than scattered attempts to get the entire community behind one initiative, the innovative thinking that is required to move forward needs to be streamlined and led by individuals beyond elected officials.82 A small Council of dedicated individuals would have the flexibility to quickly identify opportunities for innovation and coordinate the services to enable an entrepreneurial environment. 23 Establish and subsidize a business incubator space/innovation hub downtown. A repurposed industrial building in downtown Elizabeth City can provide a space that encourages entrepreneurship, acts as a community educator and draws businesses and costumers to a centralized area. Collaborative spaces that are subsidized by local government and anchor institutions reduce overhead costs for startup companies by offering low-risk, work spaces. In addition, incubator spaces can provide educational and mentorship opportunities through community engagement. 83 For example, the recently opened Entrepreneurship Incubator in Pembroke, NC taps into the expertise and resources of UNC Pembroke, the diversity of the university students and the culture and heritage of the community.84 An Elizabeth City incubator space could provide educational support in the form of workshops, an invited speaker series and online programs. As in Pembroke, clients could be made aware of the community college’s Small Business Center seminars.85 In addition, Pembroke incubator’s management partners with local consultants to offer their clients access to free business planning and consulting. Elizabeth City could arrange similar connections, by tapping into the wide array of expertise from its retiree and ex-military populations. Mentorship, technical-service-provider connections (accounting, marketing, public relations, finance, etc.) and networking events are some of the other opportunities to attract entrepreneurs and investors with a centralized, incubator space. Incubator management should also work closely with the college of the Albemarle, ECSU and Mid-Atlantic Christian University to foster visits, co-sponsor events and host classes at the incubator. A coding school housed in the space, similar to Iron Yard Academy, sponsored by a local university or college would boost regional human capital and may draw business talent scouts to the area.86 Normally, incubators charge a small fee to its small businesses and entrepreneurs to cover a portion of overhead costs. This may exclude some entrepreneurs in especially disadvantaged areas like Elizabeth City and Pasquotank County. To remedy this type of problem, the City of Seattle provides an incubator subsidy called the Technology Matching Fund for small companies commercializing innovative ideas that improve city services and public access to digital resources.87 Elizabeth City already provides some entrepreneurial subsidization, and this type of program compliments those efforts. 24 Draw capital to the region by providing tax credits to small businesses. To encourage capital investment, the City must enact policies to ensure that small businesses can take risks and thrive. The current environment enables only large corporate chains to stay open because they can absorb large overhead costs. These business provide majority low-wage work, and their profits are not recycled through the local community, lowering overall GDP. The City Council should provide tax credits for small businesses opening in the downtown and Ehringhaus corridor.88 This would be helpful to slow the trend of businesses moving out to the Tanglewood areas. In addition, North Carolina provides a variety of tax credits for small STEM-related businesses, such as: the Technology Development Tax Credit, the Renewable Energy Tax Credit and Interactive Digital Media Tax Credit. 89 While this report does not provide a comprehensive analysis of the state and regional tax structure, it is important that entrepreneurial-training organizations and local educational institutions, from secondary to the university level, are educating the community of tax-credit opportunities. Moreover, the City should work with lobbying coalitions such as the NC League of Municipalities to leverage the General Assembly to develop tax credits that entrepreneurs can actually take advantage of. For example, some of the tax credits currently offered require that firms be operating at a positive profit level to take advantage of them, which can be difficult for a young, entrepreneurial firm. 90 These kind of intricacies that must be considered before declaring the region “entrepreneur-or-innovation-friendly.” 25 Implement a transportation initiative to bring people to Elizabeth City’s downtown. While technological advances allow micropolitan and less connected geographies to become idea and wealth generators, modern and enjoyable transportation is key to a well-functioning, entrepreneurial-and-innovation ecosystem. Clustering talent across sectors requires accessibility, and drawing people to Elizabeth City’s downtown will require a multifaceted transportation initiative. To address what some in the community claim as an unreliable and inconvenient public transport system, the City should build transportation links to address the needs of citizens of all generations. For the able bodied, an inexpensive option may be the installation of bicycle lanes on all roads leading downtown. Pittsburg’s Roadmap for Inclusive Innovation recommends installing additions to existing bike routes like bright signs and painted asphalt to increase driver noticeability and safety.91 Included in this plan should be bike lanes leading to all local colleges and universities. Complimenting this is the installation of a bicycle sharing system, which have been met with great success in cities across the country, namely Washington D.C. and New York. For all physical abilities, there should be a shuttling service connecting the downtown area to all regional colleges and universities. Looking ahead, the City may want to solicit the ride-sharing service, Uber, to the area. The company will move to almost any area which it has a market, which could be fostered with the development of downtown establishments. After a public bus plan fell through, the City of Altamonte Springs, Florida became the first in the country to partially subsidize Uber fares. Specifically, the city covers 20 percent of any ride beginning or ending in Altamonte Springs. 92 The City Manager, Frank Martz, claims his residents and business owners like not having to rely on public transit and fixed schedules.93 In addition, Uber brings flexible earning opportunities for community residents, especially parttime workers. More than half of Uber drivers in the U.S. choose to work 10 hours a week or fewer.94 This presents a viable income option for local retirees, and cities of the future should have job opportunities for aging populations. 95 Uber can revitalize local economies. For example, in London, nearly a third of drivers live in areas where unemployment rates are highest.96 Still, local taxi service would undoubtedly suffer market displacement from bringing such a service to the area. The company received mixed reviews on its recent foray in Greenville, NC.97 26 Encourage affordable housing policies and practices. Affordable housing is key to stimulating regional in-migration, but for many residents in the region there is limited choices between deteriorating housing and homes that necessitate long commutes.98 Both of these effect the “quality of life” factors which companies consider before moving to an area. To address this, there should be an expansion of workforce housing in areas near employment centers and existing infrastructure.99 To decrease the high vacancy rate, the City could explore restrictive covenants or agreements with vacant property homeowners to rent at below-market prices to encourage in-migration. This provides inexpensive alternatives to capital-intensive construction. In addition, working with NC Housing Finance Agency, the City should encourage the utilization of the Low-Income Housing Tax Credit (LIHTC). While there is inconsistent evidence on the positive effects of LIHTCs, a study of the neighborhoods around the LIHTCs in Santa Clara County, CA found that they increased nearby property value.100 Regardless of the path chosen, the City should work closely with local housing experts like Morris Autry of the ECSU Community Development Program to investigate why there has been an increasing trend in housing burdened homeowners and why that proportion is so much higher than other rural regions of North Carolina. 27 Hire a marketing firm to create and launch a new City website specifically geared toward entrepreneurs and innovators. To address the lack of communication between the City, entrepreneurs, innovators and the organizations that support economic development, the City should invest in a user friendly, one-stop, website that communicates local, entrepreneurial-and-innovation-related activity only. The current city website is comprehensive, but provides too much general information and too little useful information specifically for entrepreneurs and innovators. Ideally, the website would be closely tied to the aforementioned Innovation Council and incubator space/innovation hub. A new website of entrepreneurship and innovation could act as the center piece of a marketing campaign to rebrand Elizabeth City as a regional center for idea generation. Pittsburg is using their city website to address the digital-divide, empower city-to-citizen engagement and promote the local business environment. 101 In addition, by highlighting the intellectual accomplishments of Elizabeth City and Pasquotank County’s diaspora, this website could incentivize former Northeastern North Carolinians to repatriate, start businesses or teach at the local colleges or the university. This technique worked in Ireland with the tourism campaign known as “The Gathering.”102 A comparable example of a nearby community that markets itself well via its website is New Burn, NC. Besides being an attractive site with professionally-produced video highlighting the local cuisine, it markets New Bern’s unique historic character. Elizabeth City, could combine a modern user-friendly website with its own unique assets to market itself as the idea generator of the region. 28 APPENDIX A – Innovation Asset Map 29 1.2.1. Physical Assets: What are the public and privately owned spaces designed to stimulate collaboration. Please list. Buildings Innovation Centers Parks/Plazas Support Organizations Others 1.2.1a Physical Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each asset in its ability to advance the community’s innovation agenda? 1 2 3 4 5 6 6 7 8 9 10 Not Applicable Buildings Innovation Center Parks/Plazas Support Organizations Others 1.2.2. Talent Assets: What are the key talent assets of the community that drive thought? Please list. K-12 schools Community colleges Universities Training/research Centers Others Click 1.2.2a Talent Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each asset in its ability to advance the community’s innovation agenda? Not 30 1 2 3 4 5 6 6 7 8 9 10 Applicable K-12 schools Community colleges Universities Training/research centers Others 1.2.3 Infrastructure Assets: What are the key transportation and telecommunication networks in the community? Please list. Public transportation Airports Roads Rail Waterways Broadband access 1.2.3a Infrastructure Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each asset in its ability to advance the community’s innovation agenda? Not Applicable 1 2 3 4 5 31 6 6 7 8 9 10 Public transportation Airports Roads Rail Waterways Broadband access 1.2.4 Economic Assets: What are the financial resources in the community? Please list. Financial Capital (R&D Commercialization) Financial Capital (late stage) 1.2.4a Economic Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each asset in its ability to advance the community’s innovation agenda? 1 2 3 4 5 6 6 7 8 9 10 Not Applicable Financial Capital (R&D Commercialization) Financial Capital (late stage 1.2.5 Community Assets: What community assets exist that help facilitate innovation and entrepreneurship? Please list. Incubators Accelerators 1. 2.5a Community Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each asset in its ability to advance the community’s innovation agenda? 32 1 2 3 4 5 6 6 7 8 9 10 Not Applicable Incubators Accelerators 2 - Networks 2.1.1 Associations and Events: What associations and events exist to bring innovators and entrepreneurs together in the area? Please list. Associations Events 2. 1.1a Associations and Events: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each association or event in its ability to advance the community’s innovation agenda? 1 2 3 4 5 6 6 7 8 9 10 Not Applicable Associations Events 3 - Government 3.1.1 Government Assets: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of each association in its ability to advance the Elizabeth City/Pasquotank Co.'s innovation agenda? 33 1 2 3 4 5 6 6 7 8 9 10 Not Applicable City Government Pasquotank County State of NC Federal 4 - Media 4.1.1 Media: Which print publications, TV, radio, or social media networks share the innovation story of your community? Please list. 4.1.1a Media: On a scale of 1 to 10, with 1 = very poor, 5 = average, and 10 = excellent, how would you rank the quality of the local media in its ability to advance the community’s innovation agenda? ApplicableNot 1 2 3 7 10 8 9 4 Local Media 5 - Asset Summary Are there any other assets that you would include that have been overlooked? 34 5 6 6 6 - Self Assessment Overall, local leadership supports innovation. Strongly agree Moderately agree Moderately disagree Strongly disagree There is strong communication between innovation stakeholders. Strongly agree Moderately agree Moderately disagree 35 36 APPENDIX B – ENTREPRENEUR SURVEY CHALLENGES: What are the biggest challenges to entrepreneurs in Elizabeth City/Pasquotank County? COMMUNITY: What can the city do to unify the area's entrepreneurial community? POTENTIAL: List any unique characteristics of Elizabeth City/Pasquotank County that could be further developed? THINK BIG: How would you envision competitively priced broadband benefitting businesses and residents of Elizabeth City/Pasquotank County? 37 APPENDIX C – SWOT MATRIX 38 APPENDIX D – PROSPECTIVE INNOVATION COUNCIL The following is a prospective Innovation Council (IC) for Elizabeth City/Pasquotank County, North Carolina. This list serves as a suggestion to the client based on the author’s experience and research. This list is representative of community members who overtly expressed interest to the author in this endeavor. Regardless of the client’s decision, the IC should be a diverse group of policymakers, entrepreneurs, neighborhood leaders, community support and research organizations and media outlets. Facilitator Local Policymakers Russ Haddad Special Assistant to Chancellor/University Project Management ECSU Joe Peel Mayor Elizabeth City Executive Committee Richard Olsen City Manager Elizabeth City Kandi Deitemeyer President College of the Albemarle Tony Stimatz Second Ward Councilman Elizabeth City Cathy Davison Executive Director Albemarle Commission Rodney Bunch County Manager Pasquotank County Tim Ivey Regional Industry Manager Economic Development Partnership of North Carolina Local Business Leadership Kelly Thorsby Executive Director EC Area Chamber of Commerce Wayne Harris Director Economic Development Commission Bob Brungard President Hockmeyer Equipment Corporation Data Collection Wayne Harris Director Economic Development Commission Ken Hoffer CEO Hoffer Flow Controls Joy Smith, Ph. D. Chairperson, Dept. of Business & Economics ECSU Coleen Santa Ana President Sentara Albemarle Medical Center 39 Robin Kelly-Goss Executive Director Port Discover Education and Talent Developers Dr. Thomas Conway Chancellor ECSU Angie Wills YouthBuild Program Manager River City Community Development Corporation Kandi Deitemeyer President College of the Albemarle Andrew Harris CEO NEAAAT Clay Perkins, Ph. D. President MACU Morris Autry Program Specialist Community Development Program ECSU Ernest R. Sutton (Former) ECSU Board of Trustee Larry Cartner, Ph. D. Superintendent EC and PC Schools Ginger O’Neal Director Small Business Center College of the Albemarle Lenora Jarvis Mackey President River City Community Development Corporation Media Representatives Robert Kelly-Gross Director of Media Communications ECSU 40 APPENDIX E – ADDITIONAL COUNCIL MEMBERS (NOT CONTACTED BY AUTHOR) This list identifies other community members that could be contacted to complete the IC. Media Representatives Funders of Entrepreneurial Activity Mike Goodman Executive Editor The Daily Advance Natalie Jenkins Peel Regional Director Northern Albemarle Community Foundation William Varnier Creative Services Director WTKR-TV Mark Brown Director Elizabeth City Foundation Regional Entrepreneurs Molly Brite Executive Director EC and PC Education Foundation Jim Thomas Senior Vice President DLS Engineering Russ Hull Chairman Committee of 100 Marcy Bergman President Motion Sensors Dan Gerlach President GoldenLeaf Foundation Kerry Krauss Full Spectrum Works 41 APPENDIX F – LIST OF COMMUNITY ASSETS Education Port Discover Northeastern High School Pasquotank County High School River Road Middle School Elizabeth City Middle School College of the Albemarle Elizabeth City State University Mid-Atlantic Christian University Small Business & Technology Development Center @ ECSU Small Business Center @ COA Northeastern Workforce Development Board Infrastructure Tanglewood Pavilion Educational buildings TCOM Aerostat Balloon Hanger KE White Center Institutions College of the Albemarle Elizabeth City State University River City Community Development Corporation Mid-Atlantic Christian University EC and PC Chamber of Commerce Elizabeth City Downtown, Inc. EC and PC Economic Development Commission U.S. Coast Guard Albemarle Commission NC East Alliance COA Small Business Centers Elizabeth City State University Commerce Parks Committee of 100 Elizabeth City Rotary Club 42 Institutions (continued…) Sentara Hospital Full Spectrum Maker Space Farmers Associations City of Elizabeth City Pasquotank County Committee of 100 Incubators Small Business & Technology Development Center @ ECSU Small Business Center @ COA LIST OF COMMUNITY ASSETS (continued…) Financial Backers Wells Fargo Gateway Bank & Trust First Citizens Select Bank First South Bank Physical Assets Parks Mariners' Wharf ECSU Courtyard Albemarle Sound Pasquotank River Coast Guard Base Networking Assets Business Exposition State of Education Breakfast Farmers Associations Meetings Farm-City Week 43 Networking Assets (continued…) Tourism conferences SBDC Events Media Exposure The Daily Advance Outer Banks Voice East Carolina Radio WRVS - university public radio station Max Radio Group WSKY TV WTKR TV WAVY TV WVEC 44 NOTES 1 For the purposes of this report this refers to the economic contraction that occurred between the years 2008-2014. 2 According to the U.S. Census Bureau, A metropolitan statistical area (MSA) is a county or set of counties with at least one urbanized cluster of 50,000 or more residents & a high degree of economic & social connectedness as measured by commuting ties. 3 United States Department of Labor, “Metropolitan Area Employment and Unemployment Summary,” http://www.bls.gov/news.release/metro.nr0.htm 4 NC Department of Commerce, “North Carolina Labor Market Conditions,” http://www.nccommerce.com/LinkClick.aspx?fileticket=koMUNSFWfY0%3d&tabid=4427&mid=11279 5 The Observer editorial board, “A Carolina Comeback, for Some,” Charlotteobserver, accessed April 15, 2016, http://www.charlotteobserver.com/opinion/editorials/article52511765.html. 6 The North Carolina Rural Economic Development Center, “North Carolina Rural Profile; Economic and Social Trends Affecting Rural North Carolina.”(February 2013), http://www.ncruralcenter.org/images/PDFs/Publications/ruralprofile_2013-compressed.pdf. 7 Ibid. 8 A family consists of a householder and one or more other people living in the same household who are related to the householder by birth, marriage, or adoption. All people in a household who are related to the householder are regarded as members of his or her family. A family household may contain people not related to the householder, but those people are not included as part of the householder's family in tabulations. Thus, the number of family households is equal to the number of families, but family households may include more members than do families. A household can contain only one family for purposes of tabulations. Not all households contain families since a household may be comprised of a group of unrelated people or of one person living alone - these are called nonfamily households. Families are classified by type as either a "married-couple family" or "other family" according to the sex of the householder and the presence of relatives. The data on family type are based on answers to questions on sex and relationship that were asked of all people. 9 A Micropolitan Statistical Area (μSA) is a county or set of counties with at least one urbanized cluster of 10,000 to 49,999 residents & a high degree of economic & social connectedness as measured by commuting ties. 10 100 percent or 200 percent of the FPL income, respectively. 11 The U.S. Department of Housing and Urban Development (HUD) classifies any household paying over 30 percent of their income on housing (mortgage or rent) as “cost-burdened.” If a household is paying over 50 percent of their income on housing they are classified as “severely cost- burdened.” 12 The North Carolina Rural Economic Development Center, “North Carolina Rural Profile; Economic and Social Trends Affecting Rural North Carolina.”(February 2013), http://www.ncruralcenter.org/images/PDFs/Publications/ruralprofile_2013-compressed.pdf. 13 Bruce Katz and Julie Wagner, “The Rise of Innovation Districts: A New Geography of Innovation in America,” Washington: Brookings Institution, 2014. 14 According to the North American Industry Classification System, the Professional, Scientific, and Technical Services sector comprises establishments that specialize in performing professional, scientific, and technical activities for others. These activities require a high degree of expertise and training. Activities performed include: legal advice and representation; accounting, bookkeeping, and payroll services; architectural, engineering, and specialized design services; computer services; consulting services; research services; advertising services; photographic services; translation and interpretation services; veterinary services; and other professional, scientific, and technical services. 15 Ibid. 45 16 MDC, Inc. The Building Blocks of Community Development. 2002. www.mdcinc.org. 17 Christopher Gergen and Stephen Martin Correspondents, “Tools Exist to Help NC Spur Local Innovation, Entrepreneurship,” Newsobserver, accessed April 3, 2016, http://www.newsobserver.com/news/business/article68102277.html. 18 OECD (2011), Entrepreneurship at a Glance 2011, OECD Publishing. http://dx.doi.org/10.1787/9789264097711-en 19 Ibid. 20 Ibid. 21 “North Carolina Innovation Council; Making North Carolina the state where innovation thrives,” Last modified December, 2010, https://www.nccommerce.com/Portals/6/Documents/Resources/Innovation_Council_Initial_Recomme ndations.pdf 22 Ibid. 23 Asa Lindholm Dahlstrand and Helen Lawton Smith, “Science Parks and Economic Development.” In Prasada Reddy, ed., Globalization Of Technology: Issues In Technology Transfer And Technological Capability Building (UNESCO-EOLSS). 24 Research Triangle Foundation of North Carolina, “Research Triangle Park: Master Plan” (2011). 25 Bruce Katz and Julie Wagner, “The Rise of Innovation Districts: A New Geography of Innovation in America,” Washington: Brookings Institution, 2014. 26 John Hardin and Patrick Nerz, “Tracking Innovation; North Carolina Innovation Index” (North Carolina Department of Commerce: 2013) Retrieved from: http://www.nccommerce.com/Portals/6/Documents/Resources/TI_NC_2013_Report.pdf 27 Richard Florida, “Startup City: The Urban Shift in Venture Capital and High Technology” (Toronto: Martin Prosperity Institute, 2014). 28 For more, see Bruce Katz and Jennifer Bradley, The Metropolitan Revolution: How Cities and Metros are Fixing our Broken Politics and Economy, Washington: Brookings, 2014. 29 Jonathan Rothwell, “The Hidden STEM Economy,” Washington: Brookings Institution, 2013. 30 Mark Muro, Kenan Fikri, and Scott Andes, “Powering Advanced Industries State by State,” Washington: Brookings Institution, 2014. 31 Bruce Katz and Julie Wagner, “The Rise of Innovation Districts: A New Geography of Innovation in America,” Washington: Brookings Institution, 2014. 32 Malecki, Edward J. “Digital Development in Rural Areas: Potentials and Pitfalls,” Journal of Rural Studies, vol. 19, no. 2 (April 2003), pp. 201-214. 33 Ibid. 34 Triangle Business Journal. 35 “Participating Communities Selected for Innovate NC, First-In-Nation Economic Development Initiative,” Institute for Emerging Issues, accessed September 2015, http://iei.ncsu.edu/wpcontent/uploads/2015/09/Press-Release-InnovateNC-Communities-Announced.pdf. 36 Kenan Creative Collaboratory is an initiative of the four Kenan Institutes and their host institutions: Kenan Institute of Private Enterprise (UNC-Chapel Hill), William R. Kenan Jr. Institute for Engineering, Technology and Science (NC State University), Thomas S. Kenan Institute for the Arts (UNC School of the Arts), and Kenan Institute for Ethics (Duke University). 37 “About Us,” accessed April 3, 2016, http://innovatenclearningcommunity.ning.com/about-us. 38 Ibid. 39 Patton, M.Q. 2002. Qualitative Research & Evaluation Methods 3rd Ed. London: Sage Publications. 46 40 Acs, Zoltan J., Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson, and William C. Strange. "Entrepreneurship and Urban Success: Toward a Policy Consensus." Kauffman Foundation Research Report (January 2008). 41 The Bureau of Labor Statistics of the U.S. Department of Labor is the principal Federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. Its mission is to collect, analyze, and disseminate essential economic information to support public and private decision-making. As an independent statistical agency, BLS serves its diverse user communities by providing products and services that are objective, timely, accurate, and relevant. 42 The Quarterly Census of Employment and Wages (QCEW) program publishes a quarterly count of employment and wages reported by employers covering 98 percent of U.S. jobs, available at the county, MSA, state and national levels by industry. 43 The American Community Survey (ACS) is an ongoing survey by the U.S. Census Bureau that provides information on a yearly basis about the nation and its people. Information from the survey generates data that help determine how more than $400 billion in federal and state funds are distributed each year. 44 Community Tool Box. Section 14. SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats Accessed at: http://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-needs-andresources/swot-analysis/main 45 http://d4.nccommerce.com/QCEWLargestEmployers.aspx 46 “College of The Albemarle - Small Business Center,” accessed April 21, 2016, http://www.albemarle.edu/sbc. 47 “Teens Talk Tech at Port Discover’s Tech Café | Discover Elizabeth City,” accessed April 6, 2016, http://discoverelizabethcity.com/teens-talk-tech-at-port-discovers-tech-cafe/. 48 “Commitment to Innovation | Sentara Healthcare,” accessed April 6, 2016, http://www.sentara.com/albemarle-north-carolina/aboutus/commitment-to-innovation.aspx. 49 “Working at Sentara - Explore Healthcare Career Opportunities,” Sentara CWS, September 9, 2015, http://www.sentaracareers.com/working-at-sentara/. 50 Ibid. 51 “USCG Base Elizabeth City, NC,” accessed April 6, 2016, http://www.uscg.mil/BaseElizabethCity/. 52 “USCG Aviation Technical Training Center (ATTC),” accessed April 6, 2016, http://www.uscg.mil/hq/cg1/attc/default.asp. 53 “About ICPTA,” accessed April 7, 2016, http://www.icpta.net/about/. 54 “Port Discover - Home,” accessed April 7, 2016, https://portdiscover.wildapricot.org/. 55 Key Informant Consultation 56 Ibid. 57 Ibid. 58 Ibid. 59 This is the most recent micropolitan statistical area data available on housing. 60 According to the U.S. Department of Housing and Urban Development, you are “cost-burdened” if you spend more than 30% of income on housing (rent or mortgage). You are “severely cost-burdened” if you spend more than 50% of your income on housing. 61 NCLM Website. 62 “Location Quotient Calculator - Field Definitions,” accessed April 9, 2016, http://www.bls.gov/help/def/lq.htm. 63 “Location Quotient Results,” accessed April 9, 2016, http://data.bls.gov/location_quotient/ControllerServlet. 64 “Location Quotient Results,” accessed April 9, 2016, http://data.bls.gov/location_quotient/ControllerServlet. 47 65 RFP from Elizabeth City, NC Ibid. 67 Key-informant interview. 68 Ibid. 69 Jolley, Jason, Aaron Nousaine, and Carolyn Huang, "Effective at the Margins: Outmigration and Economic Development in Rural North Carolina," Sustainable Agriculture Research 1, no. 1 (02, 2012): 2-12, http://search.proquest.com/docview/1041249418?accountid=10598. 70 Ibid. 71 Key Informant Consultation. 72 Jolley, Jason, Aaron Nousaine, and Carolyn Huang. "Effective at the Margins: Outmigration and Economic Development in Rural North Carolina." Sustainable Agriculture Research 1, no. 1 (02, 2012): 2-12, http://search.proquest.com/docview/1041249418?accountid=10598. 73 Key Informant Consultation. 74 National Research Council (US) Committee on Competing in the 21st Century: Best Practice in State and Regional Innovation Initiatives; Wessner CW, editor. Washington (DC): National Academies Press (US); 2013. 75 “About OneCommunity,” accessed April 20, 2016, http://www.onecommunity.org/aboutonecommunity/. 76 “Mayor Bill de Blasio, City Library Chiefs Announce Expansion of Library Hotspot Program,” The Official Website of the City of New York, December 2, 2014, /office-of-the-mayor/news/538-14/mayorbill-de-blasio-city-library-chiefs-expansion-library-hotspot-program-through. 77 Ibid. 78 Ibid. 79 Ibid. 80 “Woods Begins Work at Entrepreneurship Incubator,” July 16, 2015, http://www.uncp.edu/news/woods-begins-work-entrepreneurship-incubator. 81 National Research Council (US) Committee on Competing in the 21st Century: Best Practice in State and Regional Innovation Initiatives; Wessner CW, editor. Washington (DC): National Academies Press (US); 2013. 82 Interviewer #6. 83 “Woods Begins Work at Entrepreneurship Incubator,” July 16, 2015, http://www.uncp.edu/news/woods-begins-work-entrepreneurship-incubator. 84 “Mission and Vision,” July 30, 2015, http://www.uncp.edu/academics/outreach/engagedoutreach/entrepreneurship-incubator/mission-and-vision. 85 “Our Services,” July 30, 2015, http://www.uncp.edu/academics/outreach/engagedoutreach/entrepreneurship-incubator/our-services. 86 Triangle Business Journal. 87 “Seattle Opens Funding Pool to Civic Tech Innovators -- GCN,” accessed April 20, 2016, https://gcn.com/blogs/pulse/2015/03/seattle-tech-grants.aspx. 88 Interviewee 6. 89 “Tax Credits in North Carolina,” accessed April 21, 2016, http://www.thrivenc.com/incentives/financial/tax-credits. 90 “Are Investment Tax Credits Helping Entrepreneurs? | Kauffman.org,” accessed April 21, 2016, http://www.kauffman.org/blogs/growthology/2015/03/do-investment-tax-credits-help-entrepreneurs. 91 “Pittsburgh Roadmap for Inclusive Innovation,” accessed April 21, 2016, http://pittsburghpa.gov/innovation-performance/innovationroadmap/index.html. 66 48 92 N. 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