Amsterdam ArenA Netherlands
Transcription
Amsterdam ArenA Netherlands
Helsinki Olympic Stadium Benchmarking analysis of three stadia in Europe 27 June 2014 Executive summary Page Executive summary Page Page 3 Berlin Olympiastadion Amsterdam Arena Friends Arena Executive summary 6 Executive summary 20 Executive summary 39 Introduction 7 Introduction 21 Introduction 40 I. The rationale behind the reconstruction 8 I. The rationale behind the construction 22 I. The rationale behind the construction 41 II. Location and accessibility 12 II. Location and accessibility 23 II. Location and accessibility 42 III. Stadium description 14 III. Stadium description 24 III. Stadium description 44 IV. Ownership and management structure 17 IV. Financing and operating structure 26 IV. Ownership structure 47 V. Major events 18 V. Main tenants and events 29 V. Operating model 48 VI. Operating performance 33 Events 50 VII. The ArenA Boulevard 34 VIII. Urban development legacy 35 IX. 36 Stadium of the future 37 © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 2 Executive summary OLYMPIASTADION - Berlin AMSTERDAM ARENA - Amsterdam FRIENDS ARENA - Stockholm Construction / reconstruction 2000 - 2004 (Opening 31July, 2004) 1993 - 1996 (Opening 14 August, 1996) 2009 - 2012 (Opened 27 October, 2012) Capacity 74,469 for sport events (all seated) 53,052 for sports events (all seated) 50,000 for sports events (all seated) Up to 100,000 for concerts Up to 65,000 for concerts Total investment EUR 242 million - EUR 3,250 per seat EUR 127 million - EUR 2,400 per seat EUR 300 million - EUR 6,000 per seat Total investment Inflation adjusted EUR 288 million EUR 171 million EUR 303 million - Full-time Around 50 Around 50 employees Around 40 - On event-days Between 700 to 1,000 depending on the type of event Between 700 to 900 depending on the type of event Between 600-1,000 depending on the type of event Number of large events per year Between 30 and 35 large events per year Between 45 and 60 large events per year Between 45 and 50 large events per year - Football: 20 to 25 - Football: 25 to 30 - Football: Up to 35 - Other sports: 5 - Other sports: 5 to 10 - Other sports: 5 - Concerts & other large events: 3 to 5 - Concerts & other large events: 15 - Concerts & other large events: up to 10 Hertha Berlin SC AFC Ajax AIK Fotboll AB Royal Dutch Football Association Swedish national football team Number of employees Main tenants Number of visitors - Events Around 1.5 million visitors per year Around 2.5 million visitors per year Around 1.2 million visitors per year - Stadium tour Around 300,000 visitors per year Around 100.000 visitors per year Around 75,000 visitors per year - Total since opening Around 22 million visitors since reopening Around 31 million visitors since opening Around 1.8 million visitors since opening Urban redevelopment NO Renewal of Bijlmermeer district, an underdeveloped neighbourhood of Amsterdam Rejuvenation of an abandoned, underdeveloped industrial site in Solna Establishment of the ArenA Boulevard with now attracts around 12 million visitors per year Development of Arenastaden, a new urban district featuring a shopping mall, a 3-star hotel, a residential and office complex © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 3 Olympiastadion Berlin Germany Olympiastadion Executive summary Key facts Address Olympischer Platz 3, 14053 Berlin, Germany Construction 2000 - 2004 (Opening 31 July, 2004) Capacity 74,469 for sports events (all seated) Up to 100,000 for concerts Total investment EUR 242 million - EUR 3,250 per seat - The cost only includes the reconstruction and the fit out as the land and infrastructures were already provided Total investment Inflation adjusted EUR 288 million Financing structure EUR 196 million (81%) City of Berlin and the Federal Government of Germany EUR 46 million (19%) the construction company Walter Bau-AG in association with DYWIDAG Number of employees Full-time: Around 50 employees On event days: 700-1000 depending on the type of event Number of large events Between 30 and 35 big events per year including football (Hertha Berlin SC, German national football team and Germany Super Cup Final), other sports events such as athletics - and concerts and exhibitions Main tenants Hertha Berlin SC Number of visitors Events: around 1.5 million visitors per year Stadium tour: around 300,000 visitors per year Total : around 31 million visitors per year since reopening in July 2004 Urban redevelopment NO © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 5 Olympiastadion Introduction The scope of the study ■ Sport is much loved in Germany. It plays an important role in German life and is a fundamental part of national culture and society. ■ As of today, Germany ranks fourth in the all-time Olympic Games medal count. Along with East Germany, West Germany and the Unified Team of Germany, only the USA, Russia (along with the USSR) and Great Britain have been more successful in the Olympic Games. ■ The country has hosted the Summer Olympic Games twice, in Berlin in 1936 and in Munich in 1972. Germany also hosted the Winter Olympics in 1936 in GarmischPartenkirchen. ■ The most popular sport in Germany is football, which draws high attendances and millions of TV viewers. In recent years, the Bundesliga, the German top-flight football division, has been the European league with the highest average attendance per game (in 2013/2014 season, on average, there were 42,624 spectators per match, followed by the English Premiership with 35,921 fans per game). ■ The largest individual body of the German Olympic Sports Federation (DOSB) is the German Football Association (DFB), which counts 26,000 registered clubs and 178,000 teams. ■ In 2006, Germany hosted the FIFA World Cup. Preparations for the event triggered a wave of modernization of football facilities across the entire country. Today, most Bundesliga stadiums are relatively new or have seen some reconstruction over the past 15 years. Since Berlin was one of the twelve host cities of the football World Cup 2006, the Berlin Olympiastadion was extensively renovated. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. ■ This study of the Berlin Olympiastadion covers the following issues: I. Rationale behind the reconstruction of the national stadium; II. Location and accessibility; III. Stadium description; IV. Ownership and management structure; and V. Major events. Source: Olympiastadion 6 Olympiastadion I. The rationale behind the reconstruction of the national stadium (1/4) History of the Berlin Olympic Stadium Olympiastadion - 1936 Olympic Games 1916 Olympic Games ■ The construction of the German national stadium begun in 1912 following the successful bid to host the 1916 Olympic Games in Berlin. ■ The existing Grunewald Stadium, a horse race-track opened in 1909 with a crowd capacity of 40,000 people, was extensively renovated to become the new national stadium. The construction took just 200 days and in 1913 the new Grunewald Stadion opened with a capacity of 30,000, of which 18,500 were standing places and 11,500 were seats. A 3,000 capacity swimming arena was also built on-site next to the stadium. ■ In 1925 the whole sports campus was officially named Deutches Sportforum. 1936 Olympic Games ■ In 1931 Germany was awarded the 1936 Olympic Summer Games and plans for the stadium reconstruction were approved. The project was renamed Reichssportsfeld, Imperial Sports Arena. Construction work started in 1934 with the demolition of the old national stadium. The German NSDAP Government covered these construction costs, as well as the redevelopment of the surrounding urban area. ■ The 1936 Olympic Games mainly took place at the newly built national stadium and almost 4,000 athletes from 49 nations participated at the Games. ■ The Olympic Stadium played a key role in the entertainment programs of Hitler’s Third Reich as the venue hosted several army sport events. During Word War II, the stadium was then used as military storage facility and as a bunker. The Olympic park was one of the last places which the Germans still held in April 1945 before they were overwhelmed by the Allies. ■ Later in 1945, the stadium was occupied by British troops and in the following years it fell under the jurisdiction of West Germany. The stadium was handed over by the British military in 1949. One year later the Reichssportsfeld was renamed the Olympiastadion. ■ In the 1960s the stadium saw minor structural changes: a new floodlight system was installed and the running-track was renovated. ■ The Olympic Stadium hosted three matches during the 1974 FIFA World Cup. For those matches, the public toilets and the press stand were modernised, while the Northern and Southern stands were partially roofed over (see picture right). © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: City of Berlin Olympiastadion - 1974 FIFA World Cup Source: City of Berlin 7 Olympiastadion I. The rationale behind the reconstruction of the national stadium (2/4) Latest reconstruction of the stadium ■ In the 1990s, due to a general state of obsolescence, concerns were raised about a potential reconstruction of the venue. In 1998 it was decided that the stadium would be fully transformed into a multi-functional sports arena. ■ Plans made by the architectural firm Gerkan, Marg and Partners (gmp-architekten) were chosen and in 2000 Walter-Bau-AG was appointed as the general constructor. ■ The contract centred around a EUR 242 million flat fee for the renovation. EUR 196 million was jointly funded by the State of Berlin and the Federal Government, while the remaining EUR 46 million was financed directly by the construction company Walter-Bau-AG. ■ The reconstruction started in May 2000. During the building work the stadium remained fully operating allowing football games and other events to take place . ■ Olympiastadion - 2006 FIFA World Cup The main reconstruction works consisted of: Renovation of the concrete structure; Lowering of the playing surface by 2.65 metres, making space for two new rows of seats and bringing the playing field closer to the spectators; Demolishing and rebuilding the lower tier, upgrading the upper tier and implementing new VIP hospitality areas between the two tiers; Construction of a new circular roof structure; Construction of an underground and outer areas including the maintenance facilities, a chapel, the refreshment areas and a warm-up hall with a 120 metre running track; Upgrading all the athletic and technical areas; and Installing a modern audio system and new lighting technology. Source: gmp-architekten Interesting facts ■ The Olympiastadion is 230m wide by 304m long and has an outer circumference of approximately 800 metres. ■ The venue covers around 70,000 m2 (seven hectares). ■ The overall infield area measures 116m by 190m, covering more than 22,000 m2. The stadium is 37 meters high. However, the playing ground lies 15 metres below actual ground level so the highest part of the stadium is 22 metres above ground. ■ Although the stadium was extensively renovated, Werner March’s original circular concept of 1912 was retained. It is still under a historic preservation order. ■ The roof has a total area of 42,000 m2. The roof structure features two layers of suspended membranes which are suspended by 132 outer pylons. ■ After four years of construction, the biggest all-seater stadium in Germany with a capacity of 74,469 was officially inaugurated in July 2004 ■ The facade of the stadium is strengthened by 136 supporting pillars. ■ ■ Nowadays, the Olympiastadion is ranked among the most prestigious stadiums in Europe as it is considered as a UEFA 5-Star stadium - the highest ranking possible for stadiums. The north and west stands are equipped with a 137 m2 and a 58 m2 video wall respectively. ■ A total of 180 loudspeakers provide approximately 112dB of maximum sound level. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 8 Olympiastadion I. The rationale behind the reconstruction of the national stadium (3/4) Key stakeholders/contractors of the construction Responsibilities People with responsibility Commissioner City of Berlin Design Volkwin Marg and Hubert Nienhoff Design team Annette Menting, Nicolas Pomränke, Andreas Wosnik Managers of planning partnership Kemal Akay, Uwe Grahl General project management Jochen Köhn, Annette Menting (until June 2000) Project managers, roof Martin Glass, Ivanka Perkovic Project team, roof Katja Bernert, Dagmar Weber, Ralf Sieber Project manager, interior fixtures and redevelopment Alexander Buchhofer Project team, interior fixtures and redevelopment Silvia Schneider, Anja Hassler, Elke Hoffmeister, Sven Schmedes, Igor Markov, Radoslaw Pilarski, Beate Kling, Holger Betz, Elisabeth Menne, Birgit Ricke, Stephanie Hübsch Structural engineers Krebs und Kiefer, Darmstadt/Berlin; schlaich bergermann und partner, Stuttgart Technical building equipment Schmidt Reuter Partner, Hamburg; IGH, Berlin Light design Conceptlicht Angerer, Traunreut, Edgar Schlaefle Concessionaire and general contractor Walter Bau-AG associated with DYWIDAG Source: gmp-architekten © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Panoramic view of the Olympiastadion Source: gmp-architekten Historic atmosphere after the reconstruction Source: gmp-architekten 9 Olympiastadion I. The rationale behind the reconstruction of the national stadium (4/4) Design plans Source: gmp-architekten © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 10 Olympiastadion II. Location and accessibility (1/2) Location ■ The Berlin Olympiastadion is situated in the Berlin Olympic Park in the far west of Berlin. The Olympic Park includes several other sports related facilities such as the Olympic Hockey Stadium, the Olympic Equestrian Center and the Olympic Swimming Arena. ■ However, several of the Olympic Park facilities are currently not in regular use and public discussions on a potential urban redevelopment of the area are on-going. Since Berlin is interested in hosting the 2024 Summer Olympics, the Olympic Park could be transformed into a rejuvenated, attractive and multi-functional area in the near future. ■ City of Berlin Tegel International Airport Alexanderplatz The training centre of the local professional football club, Hertha Berlin SC, is also located within the Olympic Park Accessibility ■ Berlin Olympiastadion is approximately eight kilometres away from Tegel International Airport, the link being via a ten minute drive on the A111 and A100 highways. Berlin has one other airport in operation, Schönefeld, which is located approximately 30 kilometres away from the Park, approximately half an hour away by car. ■ Thanks to good road infrastructure, the Berlin Olympic Park can easily be reached by car, although on event days it is advised to use public transport as the area is more or less closed to traffic. ■ The stadium is located approximately ten kilometres from the Hauptbahnhof, Berlin’s main railway station. ■ The nearest underground and light train stations are located just 200 metres away from the stadium’s main entrance. The travelling times from Berlin city centre (Alexanderplatz station) to the Stadium is 25 minutes by light train S-Bahn S5, and 36 minutes by underground U-Bahn U2. ■ Several bus lines connect the stadium to different districts of the city. Olympiastadion train station Source: Olympiastadion © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 11 Olympiastadion II. Location and accessibility (2/2) Site plan 1 Visitor centre (Entrance/Exit) 2 Olympic Gate 3 Podbielski Oak 4 Hertha Berlin Fan Shop 5 Olympic Winner Stellae 6 Major Sculptures 7 Wall of Fame 8 Olympic Bell 9 Marathon Gate with Olympic Fire Dish 10 Saxons’ Gate 11 Hertha Berlin Offices and Fan Shop 12 House of German Sports 13 Dome Hall 14 Former Doctor’s House 15 Former Annaheim Lodge 16 Former Clubhouse 17 Langemarck Hall 18 Bell Tower / Tickets Source: Olympiastadion © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 12 Olympiastadion III. Stadium description (2/3) Hospitality areas ■ VIP areas and business seats location The Olympiastadion features a wide range of VIP, business and lounge seats: 50 boxes for 10 people (6 on the VIP stand); 8 boxes for 20 people (2 on the VIP stand); 3 Executive Clubs (L, P and D); and 13 sky boxes. ■ The stadium includes many hospitality areas, of which the most prestigious are the Hall of Honour, the Coubertin Hall and the four-storey Atrium. The hospitality areas, the skyboxes and the other facilities included in the venue such as the press area and the warm up training hall, can be utilized during non-match days for corporate events, seminars and conferences. Hospitality areas Size (m2) Capacity (persons) Hall of Honour 244 144 Coubertin Hall 271 148 3,516 1,266 Coubertin-Lounge (Floor 1) 534 132 Olympia-Lounge (Floor 2) 894 291 1,192 536 896 307 VIP-Foyers 852 120 VIP driveway south 640 700 Executive clubs 114 80 VIP boxes 45 10-20 Press areas 304 100 1,984 400 Four-storey Atrium Jesse-Owens-Lounge (Floor 3) Players-Lounge (Floor 4) Warm up training hall Lodges North Lodges South Lodges Main Stand Business Seats Business Lounges Executive Clubs © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Olympiastadion 13 Olympiastadion III. Stadium description (1/3) Stadium capacity ■ Seating plan The Berlin Olympiastadion has a total seating capacity of 74,469 seats spread over two tiers: Lower tier - 42 seating rows - 38,013 seats: Regular seats: 32,490 seats at an average slope of 25.4 degrees Box seats: 560 Lounge seats: 563 (expandable to 743) Business seats: 4,226 Wheelchair spaces: 174 Sanity areas: 176 urinals, 44 WCs for men, 121 WCs for women, 4 WCs for disabled visitors Upper tier - 31 seating rows - 36,456 seats: Regular seats: 36,033 seats at an average slope of 23 degrees Press Stand seats: 290 Seats in skyboxes: 133 Sanity areas: 184 urinals, 30 WCs for men, 96 WCs for women ■ Depending on the kind of stage built in the infield and the lay-out of escape routes, up to 25,000 spectators can fill the 10,000 m2 playing area and surrounding space. Source: Olympiastadion © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 14 Olympiastadion III. Stadium description (3/3) Other facilities available at the stadium ■ Chapel Other facilities available at the stadium include: 4 changing rooms for 24 people each, reserved for football teams; 4 changing rooms for 30 people each, reserved for athletes; Other changing rooms are reserved for referees and officials for international sporting competitions; A 80 m2 chapel, which can accommodate up to 80 people was built in the stadium in 2006. The chapel cost EUR 250,000 to build - it was privately funded. The chapel was originally built as a room for meditation for athletes, but it now also serves as a venue for weddings, baptisms and funerals. The room can be rented for EUR 150 per day and every year 50 to 60 events take place there. 36 snack kiosks: of which 24 are located inside the stadium (12 on each tier), and a further 12 are in the outer area; The fan shop of Hertha Berlin SC, the resident professional football club, is located next to the stadium’s main entrance; Source: Olympiastadion Hertha Berlin’s Fan shop Two merchandising kiosks are located in the outer area; There is an IAAF certified running track around the pitch, with 9 lanes for 110 metres and 8 lanes for 400 metres. The running track is coloured in blue as this is Hertha Berlin’s colour; There are also other athletics facilities for long and triple jump, pole vault, shot put, discus and hammer throw; and A warm-up training room 120m long is also available below the main stand; The visitor centre, which underwent a four month renovation in August 2011, serves as the central meeting and starting point for all tourists. The Olympiastadion does not have a sports museum. Source: Hertha Berlin SC © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 15 Olympiastadion IV. Ownership and management structure Development costs and financing ■ Construction works The development costs of the 2004 stadium renovation amounted to EUR 242 million. EUR 196 million (81%) was jointly funded by the Federal Republic of Germany and the State of Berlin, while the remaining EUR 46 million (19%) was financed directly by the active construction company Walter-Bau-AG. Ownership structure ■ Before the stadium reconstruction, the Olympia Park infrastructure was entirely owned by the Federal Republic of Germany. However, in 1998 the entire ownership was transferred to the state of Berlin which, in June 2000, appointed the construction company Walter Bau-AG to be the stadium renovator. ■ As part of the contract signed with the State of Berlin, it was determined that Walter BauAG would invest EUR 46 million directly into the stadium reconstruction and, once completed, that company would take over management of the stadium. Management company ■ Since Walter Bau-AG went into liquidation in February 2005, it was decided in 2006 that the Olympiastadion would be managed by new company Olympiastadion Berlin GmbH., of which the state of Berlin is the sole stockholder. ■ Subsequently, the country took over a building loan of EUR 40 million and Olympiastadion Berlin GmbH. agreed to pay EUR 5.2 million a year as leasing fee of the venue. ■ It is our understanding that before the renovation in 2004 the stadium had annual losses. However, since the stadium was renovated, it has seen an upturn in performance thanks to a larger number of events hosted there. These included major international sports events such as the 2006 FIFA World Cup matches and the 2009 IAAF World Championships. ■ Olympiastadion Berlin GmbH currently employs around 50 full-time employees who are responsible for day-to-day stadium activities (i.e. pitch maintenance, cleaning, security, etc.), as well as for the visitor centre and the stadium tour. ■ Depending on the type of event hosted at the stadium, from 700 to 1000 people work in the following areas: safety and security within the stadium, catering and F&B, mainanance and cleaning. Source: gmp-architekten Roof structure Source: gmp-architekten © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 16 Olympiastadion V. Major events (1/2) Number of events ■ Every year the Olympiastadion hosts up to 30 major events, including football matches, athletics meetings and concerts attracting almost 1.5 million visitors. ■ Furthermore, since the stadium was reopened in August 2004, the stadium tour has attracted approximately 300,000 visitors every year on non-event days, making it one of the most frequented sights of the city. (Stadium tours are run daily, tickets from EUR 7 per person). ■ Taking into consideration the international events also hosted there such as the 2006 FIFA World Cup matches and the 2009 IAAF World Athletics Championships, it is estimated that around 31 million people have visited the Berlin Olympiastadion since its reopening in 2004. Major sport events ■ The Olympiastadion hosts approximately 25 major sports events per year, of which the majority are football matches: 20 games are played by Hertha Berlin SC, the professional resident football club competing in the German Bundesliga. Hertha Berlin has been the main tenant of the stadium since 1963. The club pays the stadium operator an annual rent set at: EVENTS Avg. number of events Avg. attendance Hearths Berlin SC 20 45,000 German National team 2 75,000 Super Cup Final 1 75,000 Athletics 2 30,000 Concerts 3-5 60,000 Up to 30 major events a year Up to 1,485,000 visitors a year Football TOTAL Source: KPMG Analysis 2006 FIFA World Cup Final EUR 4.75 million per season per games of the the Bundesliga I, a domestic cup game and three international games (i.e. UEFA Champions League or UEFA Europa league); EUR 3.275 million per season only per games of the Bundesliga I, therefore excluding the national and international cups; and Around EUR 2.5 million per season if they are relegated to the second division. Their current contract expires in 2017. Two matches per year are played there by the national football men’s “A” team. However, the national team also regularly plays in other major German cities; and The German National Super Cup Final, which has been played at the Olympic Stadium annually since 1937. ■ Every year at least two major athletics events are held at the stadium, including the city marathon which ends at the Olympiastadion. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Olympiastadion 17 Olympiastadion V. Major events (2/2) Major sport events (cond’t) ■ Pyronale, 2011 Since the last major renovation work in 2004, the stadium has hosted several international sports events, of which the most important were: The 2011 FIFA Women's World Cup matches; The 2009 IAAF World Athletics Championships; The 2006 FIFA World Cup - six games including the Final; and The IAAF Golden League races. ■ It has been already announced that the 2014-15 UEFA Champions League Final and the 2018 European Athletics Championships will be hosted at the Berlin Olympiastadion. Non-sport events ■ The stadium is well equipped to provide a large number of conference facilities as the hospitality areas and the VIP boxes can be rented for corporate events, seminars and exhibitions. ■ The stadium is often used for major concerts. In recent years Robbie Williams, The Rolling Stones, Madonna, U2 and Depeche Mode were among the most famous artists performing at the stadium. ■ At the end of each summer, the Olympic park hosts the Pyronale, an annual fireworks championships, which takes place on the Maifeld, near the stadium entrance. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Olympiastadion 18 Amsterdam ArenA Amsterdam The Netherlands Amsterdam ArenA Executive summary Key facts Address ArenA Blvd, 1100 Amsterdam, Netherlands Construction 1993 - 1996 (Opening 14 August, 1996) Capacity 53,052 for sports events (all seated) 68,000 for concerts Total investment EUR 127 million - EUR 2,4000 per seat - The development cost includes the stadium construction, the fit out and the cost of land which, however, was sold by the City of Amsterdam for a fairly low minimal price. The City of Amsterdam also constructed the necessary infrastructure Total investment Inflation adjusted EUR 171 million Financing structure City of Amsterdam: EUR 33 million (26%) AFC Ajax: EUR 9 million (7%) Debentures: EUR 27 million (21%) Founder capital: EUR 20 million (16%) Government subsidy: EUR 5 million (4%) Mortgage: EUR 33 million (26%) Number of employees Full-time: Around 50 employees On event days: 700-9,000 depending on the type of event Number of large events Between 45 and 60 large events per year including football (AFC Ajax, Royal Dutch Football Association, Dutch Super Cup Final), other sports events like American football, concerts and exhibitions Main tenants AFC Ajax, Royal Dutch Football Association Number of visitors Events: around 2.5 million visitors per year Stadium tour: around 100,000 visitors per year Total : around 31 million visitors since opening in 1996 Urban redevelopment Renewal of Bijlmermeer district, an underdeveloped neighbourhood of Amsterdam Establishment of the ArenA Boulevard with now attracts around 12 million visitors per year © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 20 Amsterdam ArenA Introduction The scope of the study ■ ■ ■ Sport plays an important role in the everyday life of Dutch people: sport participation rates among the general public have been on the rise for decades. The Eurobarometer survey conducted by the European Commission in 2009 showed that 64% of the population played sports or did physical exercise at least once a month. ■ I. The rationale behind the construction of the new national stadium II. Location and accessibility The most popular sport in the Netherlands is football. Membership in professional and amateur football clubs is over one million. Football also draws high attendances and viewership figures. This is not surprising as the Netherlands has had one of the very best national teams since the 1970s. They have enjoyed many successful periods: the Dutch team finished runners-up in the World Cups in 1974, 1978 and 2010 and won the European Championship in 1988. Furthermore, the Dutch Eredivisie (the top professional football division) is one of the strongest leagues in Europe. Major teams such as Feyenoord, PSV Eindhoven and Ajax have worldwide reputations. The Dutch set-up is also of the highest standard; supporters can enjoy games in modern stadiums. Most top league stadiums are relatively new or have been renovated in the past 20 years. ■ The most prominent example is the state-of-the-art Amsterdam ArenA, the largest stadium in the country, which was designed as the first truly multi-functional venue in Europe. It is capable of hosting various sporting events, concerts and other types of entertainment as well. The constant implementation of new technology ensures that it remains iconic in terms of stadium development, one which many projects try to emulate even almost 20 years after its opening in 1996. ■ The construction of the Amsterdam ArenA was an important catalyst of urban development as it played a pivotal role in transforming Bijlmer, a downtrodden neighbourhood. After a remarkable turnaround, the district became a new urban hotspot in Amsterdam with much improved economic and living conditions. This study of the Amsterdam ArenA covers the following topics: III. Stadium description IV. Financing and operating structure V. Main tenants and events VI. Operating performance VII. The ArenA Boulevard VIII. Urban development legacy IX. Stadium of the future ■ We present detailed information on the first ten years of operations until the 2003/2004 season, when the stadium reached a stable performance. We understand that since then the number of events and visitors has been relatively constant and there has not been significant change in the operating performance of the venue. Mission Statement ”Management and exploitation of state-of-the-art venues, aimed at continuity, by facilitating a wide range of events and by offering maximum service levels to the public.” © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 21 Amsterdam ArenA I. Rationale behind the construction of the new national stadium (1/2) The history of the Amsterdam ArenA De Meer Stadium - Demolished in 1998 The background of the project ■ Although the Dutch emerged as a major power in the world of football in the 1970s, the sporting infrastructure did not reflect the success on the pitch. The lack of a large, multifunctional venue became apparent when, in 1983, Amsterdam decided to bid for the 1992 Summer Olympics. The city eventually lost in the first round of the Olympic selection process (in 1986), but the idea of a new stadium remained on the agenda. ■ At the same time AFC Ajax announced their plan to move into a new stadium as their own De Meer Stadium, with a capacity of 22,000, was deemed too small and no longer met the needs of their fans. For international cup ties AFC Ajax used to play in the Olympic Stadium which was initially built for the 1928 Summer Olympics. Expansion of the two old venues was out of the question so Ajax searched for a long-term solution. The club also realised that a new home ground could be an important revenue source. The Olympic set-up and the new design versions ■ The initial plans proposed in 1983 for the construction of a new Olympic Stadium envisioned an open-air stadium with 50% of the seats covered. It included a running track around the main pitch. ■ However, after Amsterdam failed with its Olympic bid, in 1987 the Amsterdam Sports City Foundation (Stichting Amsterdam Sportstad) commissioned another plan. The new layout had a proposed capacity of 55,000 seats, all of them covered. However, this plan was also scrapped after the foundation failed to secure the approval of all the parties involved. ■ In May 1990 a new plan emerged combining both the designs proposed in 1983 for the Olympic Stadium and in 1987 by the Amsterdam Sports City Foundation. The envisioned stadium was fully roofed, had a running track, numerous skyboxes, restaurants and a museum. An events hall next to the stadium was also included. The architect was Rob Schuuman from the Netherlands. Source: The City of Amsterdam The Olympic Stadium - Renovated after 1996 Source: The City of Amsterdam © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 22 Amsterdam ArenA I. Rationale behind the construction of the new national stadium (1/2) The history of the Amsterdam ArenA (cont’d) The redevelopment of the Olympic Stadium The final design and relocation ■ The Olympic Stadium of Amsterdam was built for the 1928 Summer Olympics. It had a running track and was also used for football, cycling and athletics competitions. The original capacity of 31,600 was expanded to 60,000 in 1937. Later the main users of the stadium were two football teams: FC Amsterdam (between 1972 and 1982) and the better-known AFC Ajax, who played international cup games there. ■ When it was decided that the new Amsterdam ArenA would be built, it was evident that the Olympic Stadium had to change. After a thorough redesign, the stadium started its “second life” in 2000 and it was extensively renovated again in 2007. ■ The building now features office space, a fitness centre, an Olympics Museum, a congress centre and an underground parking complex. Youth football games and cultural events regularly take place in the stadium which has an all-seater capacity of 22,000. The stadium will host the 2016 European Athletics Championships. ■ The citizens of Amsterdam quickly embraced the redeveloped stadium, which is now listed as a national monument and is a tourist attraction in its on light. ■ ■ At that time, the total development cost of EUR 109 million could not be raised, which meant that the design had to be modified in order to decrease the cost. As a result, the running track was removed from the plans, the load-bearing structure was changed to four vertical main pillars and a retractable roof was also added. The proposed capacity was decreased by 5,000 seats to 50,000. The new development cost was estimated at around EUR 92 million. In 1991 the stadium was going to be constructed on the administrative border of OuderAmstel and Amsterdam city boroughs. However, since the former did not approve the final plans, a new location had to be found. Soon after, a site was identified for the construction in the borough of Bijlmer. The construction process ■ ■ In early 1992 the Supervisory Board of Stadium Amsterdam N.V. approved the latest construction plans when the financing structure was in place (see page 29). The city council of Amsterdam also gave the go-ahead in April 1992. The estimated cost of EUR 92 million was confirmed by the consortium of builders made up of Ballast Nedam Utiliteisbouw and BAM Bredero Bouw. Their joint organisation was called Bouwcombinatie Stadion Amsterdam. However, it should be noted that the final development cost reached EUR 127 million due to higher construction expenses arising during the construction phase. Amsterdam ArenA - Construction phase The foundation was sunk on 26 November 1993 and the construction began. During the process, guided tours were allowed to visit the building site. The program proved to be exceptionally popular as over 100,000 paying visitors bought tickets for these early “stadium tours”. The opening of the stadium ■ Construction took less than three years to complete. The stadium was officially opened on 14 August 1996 by Queen Beatrix on Netherlands. ■ Following the construction of the Amsterdam ArenA and Ajax’s move, the De Meer Stadium (Ajax’s old ground) was demolished in 1998 as it could not be further utilised. The larger Olympic Stadium, where Ajax had been playing its international games was redeveloped by 2000 (see the box on the right for more information). © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Amsterdam ArenA 23 Amsterdam ArenA II. Location and accessibility (1/2) Location ■ The Amsterdam ArenA is situated in Bijlmer, a neighbourhood in the south-eastern part of Amsterdam, located approximately ten kilometres from the city centre. This area of around 100,000 inhabitants has been through a process of extensive urban renewal that was initiated in the mid-1990s alongside the construction of the stadium. ■ The stadium played a crucial role in the overall rehabilitation of the district where, at the time, there was much crime and it was amongst the poorest neighbourhoods of Amsterdam. Nowadays Bijlmer boasts quality housing, good public safety and offers various entertainment opportunities such as theatres, cinemas and music venues. The economy of the area has flourished. ■ The nature of this urban development project is discussed in detail in section VIII. The ArenA Boulevard and section IX. Urban development legacy. City of Amsterdam Accessibility ■ The Amsterdam ArenA was also designed as a new transportation hub in the area. The Transferium located under the stadium consists of two parking levels including 2,200 parking spaces. A further 17,500 parking spaces were established around the stadium. These facilities first appeared in the stadium construction plans in 1991. ■ The aim of including these parking spaces was to accommodate the incoming car traffic on event-days. However, all the parking spaces are designated as P+R parking, which means that on week-days people arriving in Amsterdam by car from the South can use these spaces as a transfer point. Parking fees are relatively low and they also include the cost of public transport to the city centre. ■ Public transport opportunities are very good around the stadium. The Duivendrecht and Bijlmer railway stations can be reached in less than 15 minutes on foot. The subway stations Strandvliet/Arena and Bijlmer are located five minutes away on foot. Five different bus lines with connections across all of Amsterdam have stops very close to the ArenA. ■ The Bijlmer railway station was built in 1971 and was renovated in 2007. The whole complex arches over and beside the ArenA Boulevard. The station was renamed Bijlmer ArenA in 2006 to match the name of the nearby stadium. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Map of the stadium’s area 24 Amsterdam ArenA II. Location and accessibility (2/2) The surroundings of the ArenA Shopping Nightlife Food & Beverage Sport Offices Traffic and services ArenA entrances Pedestrian areas Roads Source: Amsterdam Arena © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 25 Amsterdam ArenA III. Stadium description (1/3) Stadium description Stadium structure The Amsterdam ArenA was seen as a breakthrough in stadium development when it was opened in 1996. Nowadays, almost 20 years after its opening, the stadium still remains one of the most widely acclaimed and highly renowned examples of modern arena design. The Amsterdam ArenA should not be considered simply as a football ground; it is rather a truly multi-functional stadium where only half of all events are football-related. Capacity ■ For football matches, the Amsterdam ArenA has a total capacity of 53,052 seats spread over two tiers, including 144 specialized places for disabled spectators, 186 for the press and 920 VIP seats. ■ However, the venue has five other set-up possibilities for different type of events/concerts: In-round set-up: 70,000 seats; End show set-up : 52,000 seats; Dance set-up : 35,000 seats; Panorama set-up : 30,000 seats; and Amphitheatre set-up : 12,000 seats. ■ The layout of the Amsterdam ArenA allows great versatility as the capacity can easily be adjusted to suit the needs of the event. The stadium has set-up changes at least 100 times a year. ■ The ArenA has around 50 bars and 3,000 sqm of restaurant space both of which are important venues for business-to-business activities. Furthermore, there are 75 snackbars that serve fast food and beverages to the spectators on the stands. Enclosed concourses connect the stands to these outlets. ■ The stadium has 750 toilets. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Amsterdam ArenA 26 Amsterdam ArenA III. Stadium description (2/3) Stadium description (cont’d) De Meer Stadium - Demolished in 1998 Hospitality and catering ■ The Amsterdam ArenA is a unique and modern place also offering corporate hospitality activities on match days. However, on weekdays the various skyboxes and hospitality rooms are also regularly utilised on non match-days for business meetings, conferences, gala dinners, workshops and seminars. This set-up enables the owners to attract the corporate segment to the stadium, with high purchasing power all year long. ■ In total, the ArenA has 63 skyboxes, 8 sky lounges and 12 sky rooms, offering a total of 920 VIP seats and 2,229 business-level seats. Six sky rooms were later merged together to create “Café Johan” which now offers high-class catering services. ■ The skyboxes and the other hospitality areas have a direct view onto the pitch. The most notable services included in the skybox packages are: Private hostesses serving drinks and lunch/dinner; 5 exclusive parking spaces in the Transferium; Opportunity to meet with current and former Ajax football players; Interactive TV and Kick Off magazine in the skybox; and Source: AFC Ajax ■ However, if receipt holders are not interested in a particular Ajax football match, the Club is allowed to rent out their seat/box for that matchday. Similarly, if the holders of depositary receipts are not interested in an event taking place at the ArenA, the management company can sell their seats to third parties for those days. Opportunity to participate in the annual Ajax networking event. ■ ■ In addition, there are 20 other rooms that can be hired for business events, but only five of these are overlooking to the pitch, the rest are located in other parts of the main stand of the stadium. The hospitality rooms can hold from 5 to 1,000 persons depending on the type of the event held there. Most of the rooms can be combined together to create an even larger space. ■ The receipt holders do not have direct voting rights, neither dividend payments. ■ Debentures are issued in 5 different categories. Their price is negotiable and largely depends on the current sporting performance of Ajax. Type Price range (in EUR) Seat/box location A 225,000 - 375,000 Skybox B 6,000 - 21,000 Business seat The obligation to buy Ajax season ticket for each seat/box; C 7,900 - 9,000 East main stand Exclusive access to lounges; and D 2,950 - 4,500 East side stand Preferential rights for an indefinite time period to buy tickets for all non-Ajax E 1,400 - 2,150 Short side section Amsterdam ArenA publicly sold five categories of debentures, or “certificates of share” this commercial practice has proved to be very successful over the years. Holders of depositary receipts have exclusive seating rights, this also includes: events. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Amsterdam ArenA 27 Amsterdam ArenA III. Stadium description (3/3) Stadium description (cont’d) The pitch Technology and design ■ ■ The technology implemented at the stadium contributes to the multi-functional nature of the ArenA. ■ Notably, the ArenA was the first venue to implement a retractable roof in Europe. Such a system increases the stadium utilisation as the ArenA can host both indoor and outdoor events all year round, regardless of the weather conditions. This has a significant impact on operations and, consequently, also on the revenue streams. Furthermore, the visitor experience is also enhanced. The roof can be opened or closed in just under 18 minutes. Two mechanically sliding roof panels, each 37m x 190m in dimension, are used in the process. The complete roof units weigh 520 tonnes each. The set-up of the pitch was a challenging task for the stadium’s designers. The lack of sunlight and air circulation inside the venue made the turf hard and expensive to maintain as the natural grass surface did not grow properly. During the first season the grass carpet was replaced five times: a better solution was needed. ■ Based on the advice of Wageningen UR and Phillips, lamps were installed at the stadium. The lamps are set up on the pitch between matches and provide the grass with the necessary UV light for better growth. In future, the UV lamps could be included in the lawnmowers that maintain the pitch. ■ Nowadays complete re-turfing is required only once a year. This operation is usually performed in the summer off-season when football matches are rarely played in the stadium. The process can be carried out in 18 hours. ■ In 2013 the ArenA installed artificial grass (Fieldturf) around the perimeter of the pitch. This closely resembles natural grass and helps to keep the field temperature relatively cool. The safety and security systems in the venue are of the highest standard. Through the use of surveillance cameras the spectators are constantly monitored and potential threats and troublesome fans can quickly be identified. ■ Visitors to the stadium can make use of a cashless payment system called ArenA Card. This smart-card can be credited with EUR 10, 20 or 50 and can be bought at one of the 20 paying stations inside the stadium. Cards can be used to pay for tickets, F&B and merchandising, as well as for public transportation. The system speeds up transactions and reduces the costs of handling cash. Furthermore, the ArenA Cards provide the management with much valuable data about the behaviour of the spectators. The collected information is regularly used for marketing campaigns. ■ The development of new technologies and services is a priority at the ArenA. In order to coordinate innovation projects on a constant basis, the Amsterdam ArenA Innovation Center was established in 2013. ■ Media ■ The media set-up of the ArenA includes 115 camera positions. And closed-circuit TV network with 300 television monitors is connected to the media system. TVs are located in the walkways and other public places, proving the spectators with the chance to watch the events from every public area within the stadium. The stadium also features a fully-equipped media facility which exclusively deals with the video service for the audience present at the event. ■ Two large video screens each measuring 65 sqm are installed opposite each other high on the North and South stands. Important and interesting information can be displayed during the events, such as team line-ups and special graphics. The screens can be lowered from these standard position, to just above the pitch to accommodate events other than football matches. ■ The ArenA press gallery is the largest in the Netherlands with a capacity of 186 seats. Usually 94 seats are allocated to the press, while the remaining seats are used by commentators and observers. Furthermore, there are 60 press positions with LED TV screens. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Amsterdam ArenA 28 Amsterdam ArenA IV. Financing and operating structure (1/4) Financing model ■ ■ Large stadiums are generally planned, built, financed and operated by their home cities. However, in the case of Amsterdam ArenA, due to the significant investment costs and the willingness of the City of Amsterdam to delegate operational tasks to other parties, a public-private partnership was structured. Seven founders each paid EUR 2.27 million with Phillips investing EUR 4.55 The vision of the Amsterdam ArenA’s stakeholders was to create a venue capable of hosting world class sporting and non-sporting events, open seven days a week and with the potential to become like a second city centre of Amsterdam: The earlier sale of the depositary receipts, or “certificates of share” (describe million. When the initial period expired in 2006, Phillips and Amsterdam RAI did not renew their support and exposure rights. The other founders are still actively involved. on page 27), brought in a further EUR 27 million which was invested in the construction phase. However, as anticipated in the previous pages, the receipt holders do not have direct voting rights, neither dividend payments The City of Amsterdam invested in the project in order to encourage the development of the Bijlmer district as the ArenA was seen as a catalyst which could support and encourage urban renewal and growth. Another indirect way of financing the construction of the ArenA was the concession of the building site for a fairly low minimal price, as well as the construction of the necessary infrastructure elements which were developed by the City free of charge. Ultimately, the City of Amsterdam recovered its investments through the income generated from the real estate projects developed in the district in the subsequent years. The City of Amsterdam also acquired the stadium’s naming rights, promoting the city’s name and reputation internationally. AFC Ajax: the football Club invested only in football-related development (its core business) as it is the main tenant and the most important user of the ArenA. The stadium was leased to Ajax as an off-balance way of financing with zero cash transactions. ■ The EUR 127 million development cost was financed by: Shareholder capital: Municipality of Amsterdam EUR 33 million 26% AFC Ajax EUR 9 million 7% Certificates of shares (A - E) EUR 27 million 21% Founder capital EUR 20 million 16% Government subsidy EUR 5 million 4% Mortgage EUR 33 million 26% Commercial partners: eight major private companies, the so called “founders”, invested in the project in exchange for sponsorship and exclusive hospitality rights for a ten year period. The commercial partners became the first choice suppliers of different goods and services and they all received the rights to a private sky lounge. The founders were: Amsterdam RAI B.V. Phillips Netherlands B.V. Bouwcombinatie Stadion Amsterdam Grolsche Bierbrouwerij Nederland B.V. KPN Telecom B.V. ABN Amro Bank N.V. Coca-Cola Nederland B.V. Stichting Exploitatie Nederlandse Staatsloterij © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 29 Amsterdam ArenA IV. Financing and operating structure (2/4) Ownership structure ■ As described on the previous page, the eight commercial founders alongside AFC Ajax, as well as the receipt holders, invested in the construction of the stadium, each gaining different exclusive rights. However, they do not have any stake in the stadium ownership. ■ The owners of the Amsterdam ArenA are exclusively the City of Amsterdam and Stadion Amsterdam N.V., a public limited company which is entirely owned by the foundation Stichting Administratiekantoor Stadion Amsterdam. ■ Their respective roles are well-defined as the City of Amsterdam operates the Transferium hub beneath the venue and the other car parking spaces in the surrounding area, while the Stadion Amsterdam N.V is the official owner of the stadium itself. ■ Stadion Amsterdam N.V. rents the stadium to another company called Stadion Amsterdam C.V., a limited partnership fully in charge of the operations. ■ The legal differentiation between the ownership company and the operating company has been structured in order to reduce the owners’ exposure to operating risks. Therefore, if Stadion Amsterdam C.V. makes losses, the owner is generally not affected. Daily operation al decisions of the ArenA are entirely in the hands of Stadion Amsterdam C.V. as the direct involvement of the owners is only periodical or indirect. ■ Stadion Amsterdam C.V, the limited partnership in charge of the stadium’s operations, is made up by two entities. The managing partner, called Stadion Amsterdam B.V., and the commercial founders. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Stadion Amsterdam N.V. (owner) Management agreement Rent Stadion Amsterdam C.V. (operator partnership) Stadion Amsterdam B.V. (managing partner) 8 founder companies (commercial partners) 30 Amsterdam ArenA IV. Financing and operating structure (3/4) Operating model ■ The operating model adopted by the Amsterdam ArenA is relatively simple. All departments have clearly defined responsibilities and tasks which enable the venue’s efficient day-to-day operations. ■ The Director is responsible for the overall management of the ArenA. The staff functions such as Human Resources, Legal Affairs and Public Relations all directly report to the Director. The Human Resources Department is responsible for finding temporary workforce through work agencies when required, in line with unusual event requirements. ■ A team of four managers are in charge of the four most important departments: Organisational model Director Human Resources Secretary Legal Affairs Public Relations Finance and Administration: responsible for financial control and administration duties. Sales and Marketing: the primary task of the department is to advertise the ArenA Sales & Marketing to potential clients and sponsors. Generally, this department provides support regarding the event concept, the promotion and ticketing activities, as well as the organisation of the museum and the guided tours. The “World of Ajax” stadium tour is available 7 days a week, 5-8 times a day. On average more than 100,000 visitors take this tour and visit the museum every year. Events: this department is responsible for the organisation of the events, including the overall project and people management, safety and security measures, technical coordination and international ticketing, among many other responsibilities. Sales & Marketing Facility Management Events Source: Amsterdam ArenA Employees at the Amsterdam ArenA ■ More than 50 employs are employed full-time at the Amsterdam Arena. However, on event-days, anything from 700 to 900 people are involved in the stadium operations. 1997 1998 1999 2000 2001 2002 2003 2004 Fixed personnel 36 41 41 46 48 47 51 51 Temporary personnel 10 16 12 13 9 4 3 3 Facility Management: the maintenance and up-keep works are handled by this department which is responsible for the overall maintenance of the stadium. ■ The Amsterdam ArenA Innovation Center is a recent addition to the organisation of the stadium. Its mission is to “develop services and products that contribute to state-ofthe-art management of stadiums and indoor arenas and that take the event experience of visitors to a higher level.” The Centre operates as a project team made up of ICT, marketing and consultancy experts. Currently they are working on pitch development and mobile content development initiatives in partnership with many organisations including, AFC Ajax, KNVB, KPN Telecom, Ericsson and Google. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Amsterdam ArenA 31 Amsterdam ArenA IV. Financing and operating structure (4/4) Operating model (cont’d) ■ Stadion Amsterdam C.V., as the operator of the ArenA, is responsible for overseeing and carrying out day-to-day activities at the stadium. Severl operations are contracted to third parties that have consolidated experience in technical sectors and who bring high technical skills and competences. ■ This solution gives higher flexibility to the operator and reduces overhead risks. The contracted areas include food and beverage concessions, public catering, as well as cleaning and security. The parking complex under the stadium, the Transferium, is owned and operated directly by the City of Amsterdam. ■ Stadion Amsterdam C.V. has a long-term rental agreement in place with AFC Ajax, the main tenant of the venue. The use of offices and training facilities at the stadium is also part of the rental contract. ■ Apart from football matches, the stadium is frequently rented out to major event organisers for concerts, expos, conferences, etc. These events generate rental fees which are a base income source for the operator. ■ The core business model of the stadium is to provide a high-quality setting for events. Event organisers are usually charged a fixed rental amount in order to avoid any risk from the organisation of the event. The income generated by the Ajax stadium tour and museum are also important revenue sources for the operator. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 32 Amsterdam ArenA V. Main tenants and events Events at the ArenA Major non-football events at Amsterdam ArenA AFC Ajax Name Description Concerts Performers at the ArenA include Michael Jackson (1996, 1997), Rolling Stones (1998, 2003, 2006), U2 (2005, 2009), and Roger Waters (2013). ■ The Amsterdam ArenA is the home ground of the AFC Ajax Football Club which is the most frequent user of the venue. ■ AFC Ajax plays at the Amsterdam ArenA at least 25 times in a season - this figure includes 17 home league games and domestic and international cup ties. The annual number of events depends on how far Ajax progresses in the cups. Sensation This electronic dance music event is organized by ID&T. The original version started at the Amsterdam ArenA in 2000 and is still held there almost every year in parallel with similar events all around the world. ■ In the last three seasons, the average attendance has been around 50,000 spectators per game, which equates to a capacity utilization of around 95%. Amsterdam Admirals ■ Established in 1900, Ajax is the most successful Dutch football team ever: they have won the league and the KNVB Cup 33 and 18 times respectively. On the international scene, their best period was in the early 1970s when they won the European Cup every year between 1971 and 1973. Their fourth triumph came in 1995. This (Dutch) American football team played in the NFL Europe competition from 1995 until 2007, when the format was abandoned. They played their home games (3-4 per season) at the ArenA from 1996. Other American Football matches also took place there. ■ Numerous Dutch football legends have played in the red and white kit of Ajax. The illustrious list includes the likes of Johan Cruijff,, Marco van Basten, Ronald Koeman and many others. Ajax is also famous for its youth development system that has produced many talents. International matches and cup finals ■ ■ ■ The Royal Dutch Football Association (KNVB) often rents the stadium for the home games of the Dutch national football team. Due to its large capacity, the ArenA is usually the first choice for international matches. Since 1996 the national team has played there on 38 occasions, including World Cup and European Championship qualifiers, as well as friendly games. The 2000 UEFA European Championship was co-hosted by Belgium and the Netherlands. One of the Dutch match locations was the Amsterdam ArenA where three group stage matches, one quarter-final and the semi-final between the Netherlands and Italy were played. The KNVB also chose the ArenA as the stadium in its bid for the upcoming UEFA European Championship in 2020. The ArenA has hosted two major club finals during its relatively short lifetime: the 1998 UEFA Champions League final and the 2013 UEFA Europa League final. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Number of events at the ArenA ■ Every year the ArenA hosts some 50-70 major events, including football matches, concerts, expos and other non-sporting events. Up to the summer of 2012 around 27 million people had visited the stadium to attend an event. The annual visitor number has been increasing since the opening, reaching over 2.2 million in 2013. NUMBER OF EVENTS 19992000 20002001 20012002 20022003 20032004 Football 30 24 28 29 26 Am. football 4 6 5 5 5 Concerts 0 5 1 8 19 Large events 7 6 7 7 5 Small events 18 13 17 15 18 Total events 59 54 58 64 73 1.585 1.333 1.248 1.740 1.920 Million visitors Source: Amsterdam ArenA 33 Amsterdam ArenA VI. Operating performance Financial data and performance ■ ■ Since its opening, the ArenA has generally operated with good financial results and the turnover has consistently grown since 1996. There was one outstanding season when the five European Championship matches hosted at the ArenA significantly boosted the revenues in the summer of 2000. The necessary additional investment in the early years had a negative impact on the net operation results. However, since 2002, the ArenA has always ended the year profitable. The key word is diversification: income from Ajax football matches is crucial, but the ArenA has also successfully marketed itself as the perfect place for other events (concerts, expos, etc.). The share of non-footballing events in the total number of events increased from 44% to 58% by 2004, after the first 7 years of operation. 30 25 EUR million ■ 20 15 10 5 0 Turnover 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 16,490 16,841 18,100 27,874 19,163 19,998 24,794 28,200 Source: Amsterdam ArenA 12 % 26 % Ticketing, Tour & Museum Rent & service for facilities and events EUR million Turnover breakdown by revenue sources 3 2 1 0 -1 -2 -3 -4 -5 Net Result 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 -4,494 -0,879 -0,620 -0,083 0,034 0,147 1,155 2,383 Source: Amsterdam ArenA Other (e.g. catering) 62 % © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 34 Amsterdam ArenA VII. The ArenA Boulevard The ArenA Boulevard ■ Amsterdam ArenA is the centrepiece of the spectacular development of this particular area which is now referred to as the ArenA Boulevard. This is one of the best developed and internationally well-known areas in the Netherlands characterised by a high degree of integration of living, working, entertainment, sport and shopping facilities. ■ The ArenA Boulevard greatly benefited from the infrastructure that was built for the Amsterdam ArenA. The capacity of the railway connection between Amsterdam and Utrecht was doubled and a direct link to the Schiphol airport was built. ■ Today, the Boulevard provides numerous entertainment opportunities such as shopping centres, cinemas, residential, retail and office buildings. According to the City of Amsterdam, the number of visitors to the Boulevard increased from 2.7 million in 2000 to 10 million in 2011. ■ ■ Over the years, many companies decided to set up their headquarters in the vicinity of the ArenA Boulevard. Some residential areas were integrated into the Boulevard alongside some parkland. The existing commercial centre called Amsterdamsee Poort was also expanded and renovated in the 1990s and was renamed as ArenAPoort. Over 400 shops are located here. A shopping promenade called ArenA Arcade was built in 2001. Most important facilities at the ArenA Boulevard Name Opening Capacity Type Heineken Music Hall 2001 5,500 pax. Concert hall Ziggo Dome 2012 17,000 pax. Concert hall Pathé ArenA 2000 3,250 seats Cinema Apartment complex 2009 12,500 apartment Housing Villa ArenA 2001 70 shops Shopping Source: KPMG research The ArenA Boulevard The latest major renovation of the ArenA Boulevard took place in 2007. The paving was replaced along with the extensive maintenance of the Bijlmer underground and railway station and the ArenA Poort. Source: Amsterdam ArenA © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 35 Amsterdam ArenA VIII. Urban development legacy Urban renewal around the Bijlmer district ■ Bijlmer’s past The construction of the Amsterdam ArenA had a significant economic, social and infrastructural impact affecting not only the surrounding area (ArenaA Boulevard), but also served as a catalyst in the extensive redevelopment of much of the Bijlmer district in south-eastern Amsterdam. The problems of the past and the search for a solution ■ ■ The Bijlmer district was built in the 1960s as a large scale, functional urban area where living, working, traffic and recreation were separated in different blocks. However, it soon became clear that the high-rise buildings did not meet the requirements of the market which resulted in low occupancy rates. By the 1980s the area was populated mostly by migrants and other disadvantaged social groups. Bijlmer district earned a reputation for high crime rates, drug abuse and vandalism. When, in 1992, a cargo plane crashed into a housing complex here, the low living conditions were revealed to the public. The City of Amsterdam chose to locate the Arena within this district with the intention of improving the area. In 1995 the “URBAN Bijlmermeer Program” was approved. The aim was to significantly improve the living conditions in Bijlmer and to attract business investment. Around EUR 65 million was donated by private investors. Components of the renewal ■ ■ The redevelopment process rested on four pillars: 1) urban design; 2) improved infrastructure; 3) public services and 4) new attractions. The plan focused on abolishing the physical borders between the living, working, traffic and recreation sections, raising the level of education (e.g. free Dutch language courses for Bijlmer residents) and on creating new employment opportunities. The urban design was completely changed. 6,500 of the high-rise flats were demolished and the remaining ones were renovated. New, modern flats took their place. New underground, bus and railway stations were constructed in the area and this had a positive effect on the overall infrastructure of the district. Quality public services were also established. For example new educational initiatives were launched for around 10,000 students. By 2003, around 95% of Bijlmer residents had high-school diplomas. Several work experience projects improved the local labour market, resulting in falling unemployment. Finally, new entertainment attractions and amenities such as shopping facilities, cinemas, theatres etc. were brought in to stimulate the cultural and social life of the residents. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: City of Amsterdam The effects of the redevelopment - “A second city centre” ■ The ambitious project has clearly improved the quality of life in this once depressed neighbourhood. The Bijlmer district has been able to reinvent its image, emphasizing multiculturalism and a high level of cultural exchange between its residents. The infrastructure, transportation and the housing in the area has been widely modernised and the unemployment rate is now relatively low. ■ The development of the modern Amsterdam ArenA raised the profile of the whole area and attracted people and investment to Bijlmer. Bijlmer’s present Source: City of Amsterdam 36 Amsterdam ArenA IX. Stadium of the future Sustainability programme 2010 - 2015 ■ Perhaps the most ambitious commitment made by the management of the Amsterdam ArenA is to transform the venue into an entirely carbon-neutral stadium by 2015. In the mindset of the management “sustainability and profitability can go together hand in hand.” ■ Carbon neutrality in practice means achieving zero net carbon emission. The aim is to reduce the damaging environmental impact of the stadium itself and that of the events hosted there. There are around 40 ‘Green Deal’ partner companies that help Amsterdam ArenA to reduce CO2 emissions through smart transport, waste reduction, energy efficiency, clean energy and innovative sustainable solutions. ■ Recently, a sustainable district heating and cooling systems was implemented and a partnership contract was signed between the ArenA and Nuon concerning wind power. The Oudendijk wind farm provides electricity for the stadium. ■ With the help of the Amsterdam Climate and Energy Fund, an initiative promoted by the City of Amsterdam, in March 2014 the Amsterdam ArenA installed solar panels on the rooftop. The project had an estimated cost of EUR 1.6 million; the energy fund provided loans and warranties to ensure that the solar power system is operated in a cost-effective manner. The 4,200 solar panels cover an area of 7,000 sqm in total, making it one of the largest solar farms in Europe. The system is able to generate 930,000 kWh of electricity every year. This amount would be enough to provide the annually required power for 270 typical Dutch homes. This capacity covers 10% of the ArenA’s yearly electricity consumption. Solar panels fitted to the roof the ArenA - March 2014 Source: Amsterdam ArenA Bijlmer’s present ■ In March 2014, the Amsterdam ArenA signed an innovation agreement with the City of Amsterdam. The parties involved agreed to develop a joint strategy that focuses on smart IT applications in the field of crowd management, development of energy grids and other applications for visitors to the ArenA and its surroundings. The City and the ArenA will help each other to make Amsterdam a truly “smart city” which utilizes the capabilities of the newest technologies to enhance the life quality of citizens. ■ The innovation deal covers five specific areas where the partnerships can be helpful: Technological advances ■ ■ In December 2013, a new indoor mobile network was installed with high-density coverage. Since external signals cannot properly penetrate the stadium walls, a specifically designed system was required. The 40 new, scalable antennas support the high-speed 2G, 3G and 4G networks. The Smartphone-compatible stadium enables Ajax to maintain strong relations with the fans. In February 2014, a pilot payments project was initiated in cooperation with ABN AMRO Bank and CCV companies. A “contactless” payment system was introduced in designated areas of the stadium. ABN AMRO bank account holders who are also Ajax season ticket holders can receive a special debit card that only has to be held against the POS terminals on site for quick and simple payment. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Mobility and accessibility; Visitors experiences in the ArenA area; Energy and sustainability; Entertainment and Fan experience; and Safety and security. 37 Friends Arena Solna Sweden Friends Arena Executive summary Key facts Address Råsta Strandväg 1, 169 79 Solna, Sweden Construction 2009 - 2012 (Opened 27 October, 2012) Capacity 65,000 for concerts 50,000 for sports events (all seated) Total investment EUR 300 million - EUR 6,000 per seat - excluding the cost of land and infrastructures which were provided / developed by the City of Solna Total investment Inflation adjusted EUR 303 million Ownership structure (as per October 2012) 22.8% Fabege: The developer, a real estate company with a primary focus on property management 22.2% Swedish Football Association 17.2% Peab: One of the constructors, one of Scandinavia’s leading construction and civil engineering companies 16.7% The municipality of Solna 11.1% Folksam: One of the largest insurance companies in the country 10.0% Jernhusen: The prior owner of the land, a public railway infrastructure management company owned by the Swedish government Number of employees Full-time: Around 40 employees On event days: 600-1,000 depending on the type of event Number of large events Between 45 and 50 large events per year including football (AIK Fotboll, Swedish national football team and Sweden Super Cup Final), other sports events (i.e. Ice-hockey, bandy, cycling, skiing, horse show, motor race, etc.), concerts and exhibitions Main tenants AIK Fotboll AB; Swedish national football team Number of visitors Events: around 1.2 million visitors per year Stadium tour: around 75,000 visitors per year Total : around 1.8 million visitors since opening in October 2012 Urban redevelopment Rejuvenation of an abandoned, underdeveloped industrial site in Solna Development of Arenastaden, a new urban district featuring a shopping mall, a 3-star hotel, a residential and office complex © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 39 Friends Arena Introduction The scope of the study ■ ■ ■ Sport is much loved in Sweden. About half of the Swedish population actively participates in sporting activities and over two million people, about one fifth of the total population, are members of a sports club. Besides ice hockey and handball, football is one of the most popular sports in Sweden. The country has about 250,000 licensed football players and another 250,000 youth footballers. There are approximately 3,200 active football clubs with 8,500 teams, playing on approximately 8,000 pitches across the country. Despite the country’s relatively small population, Swedish national football teams and clubs have achieved some successes in Europe over the past decades. ■ The present study of the Friends Arena covers the following topics: I. Rationale behind the construction of the new national stadium; II. Location and accessibility; III. Stadium description; IV. Ownership and management structure; V. Operating model; and VI. Events. In Sweden there are currently five stadiums with a capacity above 20,000, three of which were built in recent years: Friends Arena - Stockholm - 50,000 seats - opened in October 2012; TELE2 Arena - Stockholm - 30,000 seats - opened in July 2013; and Swedbank Stadion - Malmo - 24,000 seats - opened in April 2009. ■ ■ Due to the fact that the old national stadium Råsunda Fotbollstadion did not meet anymore the international standards of safety, many international events could not been organised in the country in the past years. Therefore, thanks to the large capacity as well as to the latest high-quality technological solutions featured at the Friends Arena, Sweden is now able to host events that were no more possible in the country before, such as, for example, the final stage of UEFA and FIFA international football competitions. Sweden is currently bidding to host the 2020 UEFA European Championship and, in case of a successful bid, the games will be hosted at Friends Arena. Source: Friends Arena The construction of the Friends Arena has been an important catalyst of urban development, as it has played a fundamental role in transforming an abandoned and underdeveloped industrial site in Solna into a rejuvenated district, which is now one of the most upcoming regions in the country with good economic and living conditions. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 40 Friends Arena I. Rationale behind the construction of the new national stadium Råsunda Fotbollstadion ■ Located approximately five kilometres north of Stockholm, Råsunda Fotbollstadion was the Swedish national stadium from 1937 to 2013, when it was replaced by Friends Arena. Before the construction of Råsunda Fotbollstadion, the site was the location of a smaller stadium with an athletics field which was utilised for some events during the 1912 Summer Olympics. ■ In 1958, the 20,000 capacity Råsunda Fotbollstadion was expanded to 50,000 seats to host some 1958 FIFA World Cup matches. Further major renovation took place in 1985 when the old main stand was demolished and replaced by a new one, and in the ’90s when new covered stands were constructed above the stadium’s corners. Thanks to its regular upgrading and renovation, over the years Råsunda Fotbollstadion also hosted the1992 UEFA European Championship, the 1995 FIFA Women’s World Cup, and several other international athletic competitions and major concerts. Råsunda Fotbollstadion was also the home ground of the domestic football club AIK Fotboll, as well as the main home venue of the Swedish national football team. The Swedish Football Association’s headquarters were also located here. ■ Råsunda Fotbollstadion was entirely owned by the Swedish Football Association. The plot was sold for around EUR 35 million to Peab, a construction company, and a new residential complex is currently under development. The raised capital was invested by the Swedish FA into the construction of Friends Arena. Råsunda Fotbollstadion, the old national stadium Source: City of Stockholm Friends Arena Friends Arena ■ The idea to have a new modern stadium was raised in the early 2000s, when Råsunda Fotbollstadion started to show its age - it did not meet either the fans’ expectations nor the international standards of safety. For this reason, international games were discontinued there. The initial proposed project featured a new major renovation and expansion of the old national stadium Råsunda. However, this idea was soon rejected as the site was considered too small to host ancillary commercial facilities. In April 2006 the Swedish Football Association announced that a new arena would be built in Solna, around one kilometre away from the old Råsunda Fotbollstadion. The construction of the new arena started in December 2009 and took less than two years. It is estimated that approximately 2,000 persons worked directly on the construction of the stadium. This new national stadium was inaugurated in October 2012 with a concert which was attended by 50,000 spectators and by 1.7 million other Swedes live on TV. The stadium’s opening ceremony costs were estimated at EUR 5 million, being the most expensive event ever held in the country at that time. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Friends Arena 41 Friends Arena II. Location and accessibility (1/2) Map of Stockholm Location and accessibility ■ Friends Arena is situated in Solna, about six kilometres north of Stockholm’s city centre from which it can be reached in less than ten minutes by train. Solna’s train station is approximately 1.2 km away form the Arena. ■ Thanks to good road connections, it is estimated that almost three million people, approximately one third of Sweden’s population, can access Friends Arena in less than 90 minutes by car. ■ Fans and spectators can otherwise easily reach the stadium by bus, light train and subway. Arenastaden ■ The construction of the new Swedish national stadium was part of a wider urban redevelopment project which aimed to revitalise an abandoned and underdeveloped industrial site. The new district of Arenastaden was created, making Solna one of the most rejuvenated areas in the country. ■ Arenastaden covers over 200 hectares and, apart from Friends Arena, it includes: The Mall of Scandinavia: currently still under construction, the new shopping centre will cover 100,000 sqm on three floors, and will include around 250 retail outlets and 4,000 parking spaces. The mall is expected to open in October 2015; Quality Hotel Friends: opened in September 2013, this 3-star hotel is located just next to the stadium. This facility includes 400 rooms, 17 meeting rooms and a banquet hall for up to 2,000 guests. At 94m in height, the hotel is the tallest building in the area; ■ It is also planned that by 2016 the new university hospital (Nya Karolinska Institute) will be established near the shopping mall, making Solna a centre for research and high-tech medical care. ■ These developments are transforming Arenastaden into one of Scandinavia’s most active places for sports, shopping and entertainment. ■ Furthermore, as Friends Arena has been a catalyst for the urban development of the local district, the new commercial mall, the residential and the office complexes are expected to attract thousands of visitors every day, in this way complementing the stadium’s operations and commercial effect during the weekdays. ■ Additionally, it is the intention of the management to open a kids club within the stadium in the near future where children can be supervised in a fun environment while their parents are shopping or dining. Residential and office space: 3,000 new apartments for 7,500 residents and 450,000 sqm of office space for up to 30,000 employees are currently under construction. However, occupation of some residential buildings had already been taken up in Spring 2014; and Other leisure facilities including a cinema, restaurants and cafés catering to around 8,000 people per day were also be constructed on the site. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 42 Friends Arena II. Location and accessibility (2/2) Site plan Source: Fabage © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 43 Friends Arena III. Stadium description (1/3) VIP area Facilities ■ Friends Arena is a UEFA-4 category stadium featuring new state-of-the-art facilities and a regular football pitch of 105m X 68m with natural grass. ■ Built with three spectator tiers, Friends Arena is a versatile venue as its capacity can be easily adjusted depending on the type of event: Concert setting: 65,000 people; Sport event setting: 50,000 seats; Musical setting: 30,000 seats (by closing the upper tiers of the stadium); and Theatre setting: 12,000 seats ■ Thanks to an innovate system, empty stands can be screened off by a curtain, separating them from the rest of the facility creating the illusion of a smaller venue. This illusion ensures a great atmosphere without the demoralising effect of empty seats. In this way, the minimum capacity for smaller events is 12,000 seats. ■ Among many other facilities, the stadium includes: Source: Friends Arena 7,000 VIP seats; Nursery/creche facilities are situated in the four corners; and 92 skyboxes ranging between 12 and 16 seats each; Parking for 4,000 cars and 300 buses. A hospitality area for VIP guests; ■ The stadium has retail shops spread around the stands which, on event-days, sell merchandising goods depending on the kind of event hosted at the Arena. It is our understanding that the management of the Arena is currently developing the Friends Arena’s brand and, therefore, branded goods will soon be available in the new official stadium shop. for Friends Arena members. Carlsberg Bar, Bistro1847 and the Bistro Bars are opened to non-members as well. ■ The stadium does not currently have a museum. However, the management is considering developing a Hall of Fame in the VIP hospitality area. 2 champagne bars; and ■ Stadium tours are regularly organised for groups of 20 people, costing EUR 10 per head. Conference facilities: the skyboxes and the hospitality areas can be rented for banquets, corporate events and conferences for up 2,000 guests; Bars and restaurants totalling up to 2,000 seats: 4 restaurants, of which the Members Club Restaurant is exclusively reserved 36 snack bars. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 44 Friends Arena III. Stadium description (2/3) Features ■ Friends Arena was designed by Populous, a leading British architectural firm specializing in sports venues, in collaboration with the architects Arkitekterna Krook & Tjäder and Arkitektfirmaet C.F Moller. ■ Thanks to impressive and innovative technical solutions and facilities, Friends Arena is one of the most modern arenas in the world. ■ In order to guarantee the good organisation of any kind of event all year round regardless of weather conditions, the Arena was provided with a retractable roof. This roof is made up of two 3,750 sqm sections which are almost one meter thick. The roof can be opened and closed in 20 minutes. The roof is usually opened between 15 April and 30 September. ■ The actual the playing surface is also quite easy to change. In March 2013, for example, the surface was changed from parquet to ice and then to natural grass in the space of just two weeks time. A two-lane service road under the stands ensures that equipment can be transported directly inside the Arena. ■ Above the playing surface, a 64 ton, 260 sqm media cube hangs from the roof. It comprises four 65 sqm screens and it can be seen from every part of the Arena. ■ In addition to the media cube, a modern sound system and approximately 700 LED TV screens provide the visitors with great audio and visual experiences in every public area of the Arena. ■ Thanks to the wireless network system installed in the Arena, 30,000 visitors can access Wi-Fi internet connection simultaneously. ■ A cashless payment system is available in the Arena. From 2015, all on-site payments will be made via this system. ■ Friends Arena’s facade is bedecked with hundreds of thousands of LED lights which can create 17 million different colour schemes. When the national football team is playing at Friends Arena, the facade is fully illuminated in yellow and blue lights. ■ Sweden’s most modern television production centre is located within Friends Arena, near the press room. The 500 sqm media centre was designed to produce all types of production with up to 30 cameras available. The media centre includes two separated areas, each of which has its own associated control room for audio processing. Retractable roof Source: Friends Arena Facade in blue and yellow for games of the Swedish national team Source: Friends Arena © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 45 Friends Arena III. Stadium description (3/3) Main VIP and hospitality areas Hospitality areas Conference room Size (sqm) Capacity Daily rental fee (EUR) Events Lodge 240 150 2,750 Honorary Lodge 200 150 2,750 Centerline Club 115 150 2,750 The Boardroom 60 28 1,400 Lodge, 16 people 47 16 1,100 Lodge, 12 people 26 12 880 340 4,900 Northern restaurant Carlsberg Bar 331 350 1,100 Bistro 1847 216 350 550 Mixed Zone 217 350 - Press café 132 100 550 72 100 550 120 150 2,750 The press office The press conference Equipment Source: Friends Arena Carlsberg bar Daily rental fee (EUR) Projector 77 AV Cloth 55 Whiteboard 55 Conference-kit 55 Microphone 110 Redecoration lodge 219 Source: Friends Arena © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Friends Arena 46 Friends Arena IV. Ownership structure Development costs and financing ■ The stadium’s development costs have been estimated at approximately EUR 300 million, EUR 6,000 per seat on average, excluding the cost of land and infrastructures which were developed by the City of Solna. Taking into consideration the innovative technical solutions featured by the Arena such as the retractable roof, the estimated cost per seat is aligned to international construction best practices. ■ The stadium was constructed by a joint venture of companies which structured a series of articulated operations. ■ The Swedish Football Association sold their own old national stadium Råsunda to Peab, a construction company, for around EUR 35 million. Those funds were invested into the new stadium. Råsunda Fotbollstadion was demolished in 2013 and a new large residential complex is currently under construction. ■ The City of Solna and Jernhusen, a public railway infrastructure management company, owned the original run-down site where Friends Arena has now been constructed. The municiipality granted building rights for the construction of a hotel, a shopping centre, and a residential and office complex. The site was split into segments and sold to two developers (Fabage and Peab) and to an investment company (Folksam). The development of the overall real estate project supported the construction of the new Arena financially. The City of Solna also invested in the construction of the necessary infrastructure and roads. ■ ■ The old Råsunda Fotbollstadion and the new Friends Arena Source: City of Stockholm 17.2%: Peab, one of the constructors, one of Scandinavia’s leading construction and civil engineering companies; In 2007, Swedbank acquired the stadium’s naming right for approximately a EUR 16.5 million, for the period up until 2023. However, in 2012 the bank decided to donate the stadium’s naming rights to the Friends Foundation, a non-profit anti-bullying organisation, as part of their commitment to a socially aware society. In October 2012 Friends Arena was owned by: 11.1%: Folksam, one of the largest insurance companies in the country; and 10.0%: Jernhusen, a public railway infrastructure management company, a subsidiary of the Swedish government, the prior owner of the land. ■ However, it is our understanding that five of the organizations involved have already agreed to sell their stakes in Friends Arena to Fabege, the developer company which currently owns the residential and office complex. Therefore, it is believed that the ownership structure of the Friends Arena will radically change in the next few years as Fabage will become exclusive owner of the site. ■ In October 2013, the Swedish FA sold one third of its share to Folksam. 22.2%: The Swedish Football Association; 16.7 %: The municipality of Solna; 22.8%: Fabege, the developer, a real estate company with a primary focus on property management; © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 47 Friends Arena V. Operating model (1/2) Operating model ■ Since its opening in October 2012, Friends Arena has been managed by Sweden Arena Management AB, a joint venture formed by the owners of the Arena. ■ The management company is responsible for the day-to-day operating activities, including the promotion of the Arena and the organization of the events. ■ Currently, Friends Arena employs around 40 people on a daily basis, and from 600 to 1,000 people on event days depending on the kind of event and the expected attendance. ■ However, due to the high cost of labor, the management is keen to increase the overall efficiency of the personnel and to speed up operations through technological solutions. For example, a cash-less paying system will soon be installed in all the stadium. ■ Sweden Arena Management AB is generally responsible for the F&B and catering operations within the stadium. However, as one of the stadium’s official partners, Carlsberg operates the Carlsberg Bar and Bistro1847. Furthermore, some event organisers can, by agreement, utilise their own catering companies. ■ Conferences and corporate events are typically managed by the Quality Hotel Friends. VIP hospitality areas and conferences rooms are rented to the hotel for a fixed price, while Sweden Arena Management AB oversees the F&B operations. ■ For major concerts and events, Friends Arena is usually rented out to an event organizer which assumes the responsibility for ticketing, crowd management, safety and security, as well as for the sound and lighting set-up. ■ Rental fees paid by the event organizers to the stadium management greatly depend on the particular type of event and the expected attendance. However, in general, the rental fee is set at between 10% and 20% of the overall revenues generated by the event itself (ticketing, F&B, merchandising, parking, etc.). ■ As per our understanding, in the first year of operations the stadium had a positive operating margin which is expected to increase in the next years as the Arena will attract a larger number of events and visitors. However, from a financial point of view, the stadium itself has a relatively low profitability which is insufficient to properly remunerate the capital invested. Therefore, the cash flows generated by the overall project - including the shopping mall, the residential and the office complex - are utilised to balance the stadium’s financial performance. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. ■ Since none of Sweden Arena Management AB’s joint owners are professional stadium operators, the management company has recently decided to engage a professional operating company capable of maximising the Arena’s operations. ■ In March 2014, a letter of intent was signed between Swedish Arena Management AB and Lagardère Unlimited Stadium Solutions (LUSS) addressing the takeover of the long-term operation of Friends Arena. The due diligence process is on-going and is expected to be completed by autumn 2014. The formal takeover of the operating company is expected to occur no later than January 2015. ■ Lagardère Unlimited Stadium Solutions is one of the largest operators of multi-functional arenas in Europe and has a leading position globally. With LUSS taking over Friends Arena’s operational procedures, a larger number of major events can be expected at the Arena in the future, resulting in a stable positive earning trend for the owners of the stadium. Source: Fabage 48 Friends Arena V. Operating model (2/2) Tenants ■ Dressing room of the national team Although Friends Arena is a multi-purpose stadium which can be rented by event promoters and organisers, the Arena has two permanent tenants: Swedish national football team As the Swedish Football Association currently owns 22% of Friends Arena, the national football teams regularly play their home games at the Arena free of charge. However, since Fabege is expected to acquire the full ownership of the stadium in the near future (see page 47), a fixed rental agreement will be signed with the Swedish FA. Friends Arena can accommodate18,000 more fans than the old Råsunda Stadium. In 2013, the six games played by the men’s “A” team were sold out. AIK Fotboll AB AIK Fotboll AB is a professional football club competing in the Swedish first division Allsvenskan. Source: Friends Arena The club is partially owned by Fabage, the project development company. AIK fans As the club has a strong social impact on the local population, the City of Solna also wanted the club to relocate to the new venue when it opened, even if the average crowd in the stadium for their home league games is just under 20,000 (40% capacity). In 2013, AIK Fotboll AB played 19 home games at Friends Arena with an average attendance of 18,900 spectators per game, the highest average attendance of all Swedish clubs. This figure represents an increase of 32% year-on-year. Source: Friends Arena © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 49 Friends Arena VI. Events (1/2) Events Opening match ■ Thanks to the modern technical innovations installed at Friends Arena, the city of Stockholm can host events that had not been possible in Sweden before. ■ According to the business plan published at the time of the construction of the new national stadium, in the first full year of operations the Arena was expected to host 45 major events and attract around 1.2 million visitors. As illustrated in the table below and based on our analysis, in the first year of operations the Arena achieved the budgeted number of events and visitors. Type of event - 2013 Number of events Average attendance National “A” team 6 50,000 Youth and Women national teams 10 10,000 AIK Fotboll AB 19 19,000 Other sport events 5 30,000 Major concerts 5 45,000 Other events 5 15,000 TOTAL 50 1,211,000 Football Source: Friends Arena Quickly convertable Source: KPMG Analysis ■ Furthermore, on top of the major events, it is our understanding that the VIP and hospitality areas are utilized daily for corporate meetings, conferences and presentations. However, we do not have precise information about the total number of such events or guests. ■ In the coming years, the stadium’s utilization is expected to increase as Friends Arena will consolidate its image and reputation on the market and as its management gains deeper operational experience. Furthermore, the Arena will benefit from the construction of the shopping centre and residential buildings as they will generate daily visits to the stadium and its amenities too. We estimate that Friends Arena could reach stable operations in four to five years time, with up to 70 major events hosted annually. © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Source: Friends Arena 50 Friends Arena VI. Events (2/2) Football events ■ In 2013, the first full year of operations, 70% of the major events hosted at the Arena were football-related, including the UEFA Women's Euro 2013 finals, which registered the record attendance of 41,301 spectators. ■ On average, in the coming years, Friends Arena is expected to host: Swedish House Maffia concert 3 to 6 football games of the Swedish national men’s “A” team annually, either qualifying games for the UEFA European Championship or for the FIFA World Cup, depending on the years. Expected attendance: 50,000 people per match; Up to 10 games of other national football teams (i.e. U-21, U-19, women, etc.). Expected attendance between 10,000 and 20,000 spectators per match; Up to 20 football games of the resident professional football team AIK Fotboll AB. Expected attendance between 15,000 and 25,000 spectators. However, the first home game played in April 2013 against Syrianska FC boasted a club record attendance of 43,466 spectators; and The Swedish Football Cup final which, in 2013, attracted more than 21,000 fans. ■ Sweden is currently bidding to be one of the 13 host countries of the 2020 UEFA European Championship. If their bid succeeds, four tournament matches will be scheduled at Friends Arena. Source: Friends Arena Corporate event Other sports-related events ■ Besides football, other sports can also be played in the Arena. In 2013, the popular hockey-like Bandy finals attracted a total of 38,474 people to the Arena, a new record for the sport. In 2014, Friends Arena will host other sports events such as a cycling race and the Swedish International Horse Show, as well as ice-hockey and skiing competitions. Motor events such as Monster Truck and the Scandinavian FIM Speedway Grand Prix are held at the Arena too. Non-sporting events ■ Many concerts have already been organised at Friends Arena including, for example, Swedish House Mafia (three concerts in 2012 welcoming 100,000 fans), Bruce Springsteen (three concerts in 2013 totalling 160,000 spectators) and Elton John. ■ Three major concerts and exhibitions have already been scheduled at the Arena both for 2014 and 2015. Source: Friends Arena © 2014 KPMG Oy Ab, a Finnish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 51