a lasting legacy - Ville de Québec
Transcription
a lasting legacy - Ville de Québec
A LASTING LEGACY THE 400th ANNIVERSARY’S FRIENDS AND ALLIES SALUT 400e! THE 400th ANNIVERSARY’S FRIENDS AND ALLIES David Cannon 416 THE 400th ANNIVERSARY’S FRIENDS AND ALLIES To explore the New World, Samuel de Champlain concluded alliances with the First Nations as a means to expand his field of action. Similarly the Corporation knew that in order to meet its financial targets, it would also have to conclude strategic alliances with sponsors and merchandising partners. This chapter presents the sponsors and commercial partners who became the festivities’ friends and allies. The Corporation knew it would not be easy to negotiate financial partnerships based on the sole promise of future visibility, so it drew up a marketing and sponsorship strategy in spring 2006. The strategy was designed around the programming, anticipated attendance, and potential audiences and included communication, advertising, and promotion plans. The Corporation’s many partners showed the cooperation and trust required to make this type of event a success: Potential partners got involved. Leading sponsors were rewarded with high awareness levels. Financial goals were met and exceeded. In order to bring about this historic success, the Corporation got a big helping hand from partners and its hard-working and committed team. Efforts in the years leading up to the event to make Québec City’s 400th anniversary celebrations a huge success really paid off! The partnerships concluded with business leaders from across Québec were a generous source of support and a big boost to the festivities. The Corporation is proud of the trust shown by its partners. On behalf of the organizers and the people of Québec City, 400 thank-yous! 417 SPONSORSHIP Prospecting began in 2006. In the beginning some businesses were reluctant to come on board, and the Corporation had to review its strategy and pull out all the stops in late 2007 and even 2008 to secure deals. Partner support in terms of money and goods and services was nonetheless considerable. In return the Corporation guaranteed visibility, some of it tied to specific sponsorship opportunities. The initial strategy stemmed from the sponsorship plan, which set out three partnership categories—Major Partners, Official Partners, and Associate Partners—outlined below. Potential sponsors were canvassed and agreements were negotiated with businesses wishing to join forces with the Corporation and contribute financially to the celebrations. Over 60 businesses got involved in one way or another, bringing in cash revenues of close to $4 million and goods and services worth over $3 million. All the other businesses who indirectly contributed to making the festivities a success are also deserving of mention. These include partners that sponsored Associated Programming events, once again showing the extraordinary generosity of the Québec City business community. The event’s finances are explored in greater detail in the next chapter. SPONSORSHIP PLAN In 2006 an integrated strategic planning process led to the release of a sponsorship plan. The Corporation was particularly hoping for partner-style sponsorships to fund the 400th anniversary productions. Fiscal year 2006–2007 was when it began offering businesses the opportunity to become partners of the celebrations. There were three ways for businesses to help fund the festivities: Partners who contributed up to $25,000 were known as Associate Partners, a moniker inspired by La Compagnie des Cent-Associés, a group of Québec’s earliest founders. As the Corporation met with potential partners, the sponsorship structure evolved and developed to accommodate businesses of all sizes and from all sectors, as well as the sums they wished to invest. In the end three major partnership categories were put in place, according to the sponsorship amount, which was for reference purposes only and varied in certain cases. Each category had its own features and benefits: Major Partners were showcased in all 400th anniversary communications and had exclusive sponsorship of specific productions. This type of partnership was for big businesses that were in the habit of sponsoring events. It offered substantial visibility at major event sites and was a major source of donated goods and services for the Corporation, to the tune of at least $250,000 and generally $400,000 or above. Société du 400e Alex Coulombe ltée (Pepsi) teamed up with Québec City’s 400th anniversary celebrations in December 2007. Left to right: Robert Martineau, Richard Coulombe, Pierre Boulanger (Société du 400e), Marc Dussault, and François Côté (Société du 400e) Official Partners were directly associated with a theme or production and had more limited visibility. This second partnership category included suppliers who provided cash, goods and services, or a combination of both worth $100,000 to $250,000. The Corporation also created a third partnership level, known as Associate Partners, which gave smaller businesses an opportunity to get involved in Québec City’s 400th anniversary celebrations. This category targeted professional firms and service and manufacturing businesses in the Québec City area wishing to contribute cash and/or goods and services worth $100,000 or less. Sponsorship revenue outstripped initial $5 million forecasts for own-source revenue (combined sponsorship and merchandising income) thanks to efforts that continued right to the very end of the celebrations. The canvassing strategy to encourage businesses to become financially involved or, for some, to invest a little more in the festivities did not bear fruit as quickly as the Corporation had hoped. Even though agreements were signed with partners throughout 2007, the Corporation had to wait until early 2008 for other companies to follow suit after the success of the opening events. Gilles Fréchette Bernard Thiboutot, 2008 Sponsorship Director The visibility plans approved by each sponsor were implemented at promotional activities, major events, or Espace 400e. Partners enjoyed a variety of privileges, depending on their degree of involvement. Privileges included the following: Exclusive visibility rights (including advertising) worth over $6.5 million in Corporation promotional and communication tools (official programs, programming leaflets, promotional brochures, press releases and press kits, the website, etc.) as well as media placements A strong presence at Espace 400e (promotional booth at Place des Partenaires, mention in the weekly programming distributed all summer long by volunteers, and their names in other media, including video projections on a permanent outdoor screen) Mentions of businesses on promotional bunting, banners, and pennants, etc., as well as videos projected onto a giant screen before major events A second partnership category made it possible for businesses to associate their names and brands more directly with the festivities by sponsoring specific productions. Business functions such as official Corporation receptions, invitations for The Image Mill, and passes (or tickets) to 400th anniversary productions divided equally between sponsors according to VIP area capacity A third category consisted of financial partners who wished to lend their support in the form of goods and services. Investment returns in the form of credits for ticket purchases (Passagers/Passengers exhibition, Céline on the Plains, and the Cirque du Soleil show) and official merchandise A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship August 25, 2006 “His personality, experience, and knowledge of the business community are all assets that will help make this magical event a success.” – The Board of Directors on the appointment of Jean Leclerc 418 419 Sponsors benefited as they enjoyed visibility with their target clienteles, were associated with a major celebration that showed their commitment to the community, and helped spread the word about Québec City’s 400th anniversary in their own promotional materials. The Corporation showed its gratitude in the following ways: When activities were held at Espace 400e for the first time on June 6, 2008, the Corporation wanted to highlight the important role the local business community had played in making the festivities possible. A commemorative plaque was unveiled at La Grande Place to draw attention to the generosity of the Corporation’s sponsors. In addition to most of the partners cited in this chapter, members of Club d’entreprises franco-québécois that had been instrumental in spurring trade between France and Canada were a major driving force behind the anniversary’s success. Members included It installed an official thank-you plaque at Espace 400e featuring the names of partners. It had two thank-you banners made. One was permanently displayed at Place des Partenaires at Espace 400e and the other at concerts on the Plains. It projected all partners’ animated logos onto a giant screen at Espace 400e and onsite before shows. Airbus It projected partner logos onto a screen above the bus stops at Place D’Youville. Gilles Fréchette An appreciation plaque was displayed at Espace 400 to honor the sponsors. Left to right: Philippe Couillard, Lisette Lepage, Jean Leclerc, and Daniel Gélinas e It set up an animated website providing information, hyperlinks, and a special thanks to partners. Air France Air Liquide Alcan Bombardier Cascades Gaz de France France’s Ministry of Agriculture and Fishing Power Corporation of Canada Sanofi-avantis Veolia Environnement Denis Lemelin Major Partner and Official Partner flags at The 400 Year Journey Gilles Fréchette Major Partner representatives at the inauguration of Espace 400e. Left to right: Michel Laflamme (IGA), Christian Goulet (Bell), Raymond Champoux (Hydro-Québec), Valérie Jolivet (Sopexa Canada – Vins de France), André Gagné (Desjardins), Donald Doyon (SAQ), Louise Cordeau (CBC/Radio-Canada), Jean-Benoit Beaudette (Sleeman Unibroue), Richard Bérubé (McDonald’s Restaurants), and Daniel Gélinas Denis Lemelin Fence cover at The 400 Year Journey Gilles Fréchette Official Partner representatives at Espace 400e on June 6, 2008. Left to right: Christian Lessard (Société générale de financement du Québec), Richard Coulombe (Alex Coulombe ltée – Pepsi), Louis Bernier (Cascades), Hélène Lemieux (Laurier Québec), John Paul Macdonald (Bombardier), Josée Leduc (Air Canada), Raymond Tardif (Le Soleil), and Véronique Roy (Ultramar) Denis Lemelin Thank-you banner for partners and sponsors of The 400 Year Journey Société du 400e Partner thank-you banner A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship September 2, 2008 The sponsors’ involvement in this momentous celebration was a sign of the business community’s commitment to the local community. A list of the sponsors by category follows. MAJOR PARTNERS Eight businesses joined forces with the Corporation as Major Partners. Although they made up only 13% of sponsors, their contributions totaled over 55% of the sums raised through sponsorship: $2.2 million in cash and over $1.5 million in goods and services. Each business was associated with a particular event and made a substantial investment. Among other things, this designation gave sponsors exclusive status in their field of activity, along with the right to use the Corporation’s logo, signature, and trademarks in their communications. These sponsors were also permitted to organize contests, as long as the terms and conditions were approved by the Corporation in advance. Their logos were featured on promotional materials (fence covers, banners, signage, pennants, etc.) and videos were projected onto jumbo screens at major event sites and Espace 400e throughout the festivities. They were visible in advertising campaigns, on the website (complete with hyperlinks), and on Corporation promotional and communication tools such as official programs, leaflets, promotional brochures, press releases (including invitations to press events, where they were invited to speak on occasion), accreditation cards, and more. “What a summer, nothing but good times and plenty of fun ... 2008 was the year I made a lot of people realize how great the city and its people are.” – Richard Bérubé, McDonald’s 420 421 Major Partners enjoyed their own promotional areas at Place des Partenaires, they were invited to hold functions in the Air Canada Maple Leaf Lounge with their clients, partners, and employees (including a visit to the Passagers/Passengers exhibition), and they could obtain VIP passes or tickets for 400th anniversary productions. They also enjoyed a credit equal to 4% of their investment to purchase tickets for the Espace 400e exhibition, Céline on the Plains, and the Cirque du Soleil show, along with official merchandise marketed by the Corporation or its accredited suppliers. The Corporation’s Major Partners follow in alphabetical order. Bell Canada plays a key role in society by contributing to community life in towns, cities, and regions across the country. In spring 2007 the Corporation was therefore proud to welcome Bell Canada as a Major Partner to Québec City’s 400th anniversary celebrations. Presenting The Kickoff on December 31, 2007; Encounters on July 3, 4, and 5, 2008; and the exclusive Cirque du Soleil show on October 17, 18, and 19, 2008, gave Bell Canada front and center visibility. The company also provided IT and telecom services for cell phones and the Info 400e Bell line, and hosted the Corporation website and broadcasting facilities at Espace 400e. Société du 400e Place des Partenaires from the wharf CBC/Radio-Canada was a valuable media partner to the Corporation, as outlined in the previous chapter. For a public broadcaster, 400 years of history, culture, and interaction with the world are a great source of inspiration. The state-owned company set up exclusive production facilities and permanent studios at Espace 400e, thereby ensuring a round-the-clock presence in the heart of the festivities and making it possible for programs to be broadcast live from June to September 2008. In addition to The Kickoff, Encounters, and Paris/Québec – À travers la chanson, CBC/Radio-Canada also gave air time to the 400th anniversary celebrations. For over half a century, the corporation has played a leading role in developing and sharing our culture through its radio and television programming and on the Internet. The Corporation therefore chose to make ad placements on CBC/Radio-Canada and obtained air time in return. CBC/RadioCanada treated listeners and viewers to extensive coverage of the celebrations across its various platforms. Société du 400e Major Partner ribbon ball signature Société du 400e Place des Partenaires from the terrace of the Espace 400e Pavilion Société du 400e Bell and SAQ/Vins de France, presenting and collaborating sponsors of The Kickoff Involvement from the Desjardins Group fit well with the long history the institution shares with Québec City. Desjardins was the event’s very first Major Partner. It presented The Image Mill—a huge outdoor multimedia production by Robert Lepage that was central to the celebrations—and was associated with all the official programming. In addition to offering lower banking and equipment rental fees, the group set up a Desjardins ATM and terminals at points of sale in the Espace 400e Pavilion and set aside advertising space for the festivities in its various magazines and brochures. Desjardins also teamed up with Operation Red Nose, and its booth was festooned with bunting on The Kickoff site. Its network of credit unions was used to sell the Québec Breakfast Club 2008 Calendar, which promoted the activities surrounding the 400th anniversary celebrations. Denis Lemelin Société du 400e Major Partners page on the Corporation website Information and official souvenir booth at The 400 Year Journey Denis Lemelin April 9, 2008 press conference on The Image Mill with Anne Giroux (HydroQuébec), Daniel Gélinas, Robert Lepage, and Clément Samson (Desjardins) Société du 400 e Major Partner thank-you poster Société du 400e Société du 400e Flags on the Plains at the Viens chanter ton histoire concert A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship Bell tent on July 3, 2008 May 29, 2008 “Bell has always been proud to contribute to the development of the Québec City area and maintains its commitment to supporting social events and promoting them worldwide.” – Claude Rousseau 422 423 The Hydro-Québec approach places great stock on renewable energy, energy efficiency, and technology innovations as the company works toward sustainable development and spares no effort to meet the needs of today and tomorrow. Hydro-Québec is one of North America’s leading electricity distributors, transmitters, and producers and was a natural fit as a partner celebrating the founding of the birthplace of French civilization in North America. As collaborating sponsor, it partnered with The Image Mill, a masterly presentation of 400 years of the city’s history by land, water, rail, and air. Four different badges illustrating the four time periods of the show—featuring a boat, a horse, a train, and an airship—were handed out at every performance and proved a big hit with visitors. Through its IGA chain, Sobeys Québec and its many merchants sought to make their company’s passion and commitment a big part of the festivities. And so the food giant presented La Grande rencontre familiale on July 6, where booths and floats sported the company logo. IGA’s commitment to the environment was a perfect match for the Corporation’s policies and made it the obvious choice to present the Ephemeral Gardens, the Ephemeral Gardens stage, and La Petite Place at Espace 400 e. Its extensive network of grocery stores promoted the 400th anniversary celebrations across the province and distributed official event programs. After celebrating 30 years in Québec City, McDonald’s Restaurants of Canada franchisees and employees were looking to continue the celebrations by being part of major historical festivities and presenting The Walking Road. McDonald’s commitment to local events and sick children, particularly through McHappy Day and the Ronald McDonald House Charities, makes it a company that really cares about young people and the community. All year long, restaurant windows were decked out in the festivities colors, and employees in the greater Québec City area proudly wore 400th anniversary buttons on their uniforms. Franchisees made draws in relation to The Walking Road and provided meals to hundreds of employees and volunteers working at the Baie de Beauport show. As well as producing an insert for the event that was distributed throughout the greater Québec City area, the company organized a contest in which six families could win a Québec City getaway to see Céline on the Plains. Société du 400e Société du 400e Unibroue ad in the official program IGA Ephemeral Gardens Stage and La Petite Place IGA Société du 400e Hydro-Québec entrance to the Espace 400e site Société du 400e Fence covers at The Walking Road Isabelle Leblanc IGA presented La Grande rencontre familiale on July 6. Société du 400e Collection of all four Image Mill badges The 400th anniversary and Sleeman Unibroue breweries were natural partners. It was Sleeman Unibroue that presented Viens chanter ton histoire. Created in 1991, Unibroue remains Québec’s biggest brewer of craft beers and ranks in the Top 20 in all of North America. It boasts close to 300 employees and brews well over a dozen brands of beer, which are sold in twenty-odd countries around the world. The Québec microbrewery uses traditional methods, which tie in well with the Québec history and legends its brands portray, and was the Corporation’s official beer supplier to over 50 points of sale at major event venues, including Espace 400e. Unibroue also created and marketed an exclusive brew—La Quatre-centième— as a tribute to the city’s founding, with the label on the bottle explaining the birth of Kebec. This commemorative beer, which bore the city’s coat of arms, was a Belgian-type brew containing four spices—one for each century of the city’s history! The company’s contribution to the celebrations earned it “Best of Show” at the 2009 Sponsorship Marketing Awards by the Sponsorship Marketing Council of Canada. Société du 400e Unibroue booth at Place des Partenaires Société du 400e A trailer sporting the Unibroue logo Isabelle Leblanc Float sporting the company logo A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship June 7, 2007 “Boldness, originality, a love of heritage, and an untiring quest for quality are values that we share with our historic capital.” – Germain Guitor, Unibroue 424 425 SUMMARY OF MAIN BENEFITS FOR MAJOR PARTNERS, LISTED ALPHABETICALLY (VARIABLE SPONSORSHIPS OF $250,000 AND MORE—FOR ILLUSTRATION PURPOSES ONLY) SHARED BENEFITS Designation as Major Partner of Québec City’s 400th anniversary (exclusivity in the segment): Right to use the 400th anniversary logo, graphics, and trademarks; option to set up a promotional booth; option to hold a contest with prior approval. Presence at Espace 400e: Reserved promotional space at Place des Partenaires and mention and/or partner’s logo displayed at several locations on the site, on a number of items, and on the official 400th anniversary appreciation plaque. Banners and bunting: Partner’s logo displayed on a number of articles (fence covers, banners, signs, pennants, etc.) and mention in videos shown on the giant screen before shows on 400th anniversary sites throughout the festivities. Société des alcools du Québec (SAQ) and Sopexa Canada – Vins de France joined the cause as collaborating sponsors of the major events, i.e., The Kickoff on December 31, 2007, Encounters: The Commemorative Show on July 3, 4, and 5, 2008, and the exclusive Cirque du Soleil show on October 17, 18, and 19, 2008. From the time of New France to today, sparkling beverages have always marked the milestones in our history. The historic, cultural, and economic ties that unite Québec and France, and Quebecers’ love of French wines made for the ideal match. SAQ and Sopexa Canada – Vins de France were the Corporation’s official suppliers of wine and spirits. As such, their products were sold on the 400th anniversary sites and at Espace 400e, where visitors could sit down for a drink and a bite to eat on the Renaud 2 Wharf (at Bistro SAQ/Vins de France), at La Grande Place (at Bistro Express and Lounge SAQ/Vins de France), and at other sales counters such as the Air Canada Maple Leaf Lounge. To add pizzazz to the festivities, SAQ outlets and delivery vehicles, as well as reusable 400th anniversary bags, were deco rated with the theme Célébrons nos racines [celebrate our roots]. Communications: Mention and/or partner’s logo displayed in a number of advertising campaigns and media placements, as well as in promotional and communication tools created by the Corporation, such as official programs, leaflets, promotional brochures, the website (with link on request), accreditation cards, press releases, and press kits (including invitations to public and press relations events); speech and press release for events involving the partner only. Business relations: Right to use the Air Canada Maple Leaf Lounge for a showing of The Image Mill, admission to the Passagers/Passengers exhibition, and VIP passes for 400th anniversary events. Credit of 4% of the value of the sponsorship: Credit toward the purchase of any official merchandise or show tickets. MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER Bell Canada Association: Major events presenting sponsor GOODS AND SERVICES PROVIDED The Kickoff Encounters: The Commemorative Show Cirque du Soleil Type: Sponsorship in cash, goods, and services Date: June 7, 2007 Denis Lemelin SAQ/Vins de France banner at The 400 Year Journey Exclusivity in the telephony, wireless communications, Internet access, cable TV, and computer solutions segment Significant visibility, particularly on The Kickoff posters and backdrop, installation of a bigtop on July 3 (for 60 guests) and banners at Colisée Pepsi during the Cirque du Soleil show and at Espace 400e Visibility of Info 400e Bell service and information kiosks on the sites and at Espace 400e, advertising for major events, and website integration Promotional space at Place des Partenaires for 10 days Broadcasting of content for The Kickoff (Web), the Paul McCartney concert, and Céline on the Plains (Bell ExpressVu) Cellular devices and infrastructure Website hosting and webmaster services, among others Info 400e Bell service Official distributor of tickets for Céline on the Plains in its stores, with the support of radio stations Two parties for 80 at the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque CBC/Radio-Canada Association: Media partner Type: Sponsorship in goods and services Date: November 13, 2007 Société du 400e Sonia Guillemette in front of Bistro SAQ/Vins de France Media exclusivity at Espace 400e: Permanent studios (two radio studios, French and English, and one television studio), premiere interviews, shows and reports broadcast live, and certain technical services provided by the Corporation Significant visibility at Espace 400e: Large scale display advertising, including on the Marquise, trailer, studios, and other spaces bearing the partner’s logo/slogan, logo on tables, editorial management of giant screens at Espace 400e, and sale of CBC/ Radio-Canada merchandise on site Société du 400e Célébrons nos racines bag from SAQ/Vins de France Airtime from CBC/Radio-Canada Visibility, licenses, and captation, particularly for The Kickoff, Encounters: The Commemorative Show, Paris/Québec – À travers la chanson, and the Salute to Champlain Invitation for 160 to the Air Canada Maple Leaf Lounge Société du 400e SAQ/Vins de France kiosk at Place des Partenaires A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship Mention on the official 400th anniversary appreciation plaque No purchase credit November 13, 2007 Installation of production facilities and ongoing presence at Espace 400e from June to September High value CBC/Radio-Canada airtime Promotion of the festivities on various networks and platforms (television, radio, Internet) Presentation of varied content and organization of games and contests “Producing cultural events that bring people together is a central part of our mission. We’ll be there front and center throughout the 400th anniversary.” – Sylvain Lafrance, Radio-Canada 426 427 SUMMARY OF MAIN BENEFITS FOR MAJOR PARTNERS, LISTED ALPHABETICALLY (CONT’D) (VARIABLE SPONSORSHIPS OF $250,000 AND MORE—FOR ILLUSTRATION PURPOSES ONLY) MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED Desjardins (Mouvement des caisses) Association: Presenting sponsor of The Image Mill Type: Sponsorship in cash, goods, and services Date: March 20, 2007 Promotional space at Place des Partenaires for 15 weeks, with a set for taking photos inspired by the characters of New France Special visibility: Sponsorship of an Operation Red Nose booth at The Kickoff on December 31, 2007 Association of the caisse network with sale of the Québec Breakfast Club 2008 Calendar Right to install an ATM at Espace 400 e Official distributor of tickets to Céline on the Plains through contests, with the support of radio stations GOODS AND SERVICES PROVIDED MCDONALD’S RESTAURANTS OF CANADA Association: Presenting sponsor of The Walking Road Type: Sponsorship in cash, goods, and services Date: July 8, 2008 Exclusivity as financial institution for Corporation transactions Significant visibility at Espace 400e: Event display, advertising, and video, logo on tables, etc. as well as mention “An invitation from Desjardins” at all showings of The Image Mill MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER Exclusivity in the fast food segment Advertising placements for the Corporation in brochures and magazines published by Desjardins Discount on banking fees and rental of POS equipment Distribution in the caisse network of the Québec Breakfast Club 2008 Calendar promoting the festivities Two parties for 160 at the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Hydro-Québec Association: Collaborating sponsor of The Image Mill Type: Cash sponsorship Date: June 7, 2007 Promotional rights in connection with The Walking Road (draws on Radio Énergie) VIP terrace on the Baie de Beauport site for McDonald’s guests Distribution of 8,000 tickets to Céline on the Plains through contests and in restaurants Promotional rights and contest inviting six families to Québec City for the weekend of Céline on the Plains Invitation for 80 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Meals (McDonald’s trios) for hundreds of volunteers and employees working at the show venue 400th anniversary button worn by restaurant employees and banners and bunting in restaurant windows Production of an advertising insert in connection with the show Sleeman Unibroue Association: Presenting sponsor of Viens chanter ton histoire Type: Sponsorship in cash and products Date: June 7, 2007 Exclusivity in the brewery products segment as official supplier Significant visibility on major event sites: Installation of over 50 Unibroue points of sale, large scale display advertising (tent, pennants, menus, tables, etc.), event advertising, and use of a refrigerated trailer bearing the Unibroue logo Free brewery products for resale and rebates on products sold by the sponsor during events Product sales at Espace 400e: At Bistro SAQ/Vins de France, at La Grande Place (Bistro Express and Lounge SAQ/Vins de France), and at the Air Canada Maple Leaf Lounge Creation of a commemorative brew: La Quatre-centième Significant visibility at Espace 400e: Event display, advertising, and video, logo on tables, etc. Promotional space at Place des Partenaires for 17 weeks Right to distribute 600,000 Hydro-Québec badges at official sites during all showings of The Image Mill Mention on the official 400th anniversary appreciation plaque Specially designed 400th logo featured on delivery trucks and sponsor’s banners and bunting Exclusivity in the power distribution segment Invitation for 160 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque IGA (Sobeys Québec) Association: Presenting sponsor La Grande rencontre familiale The Ephemeral Gardens and Organic Gardens at Espace 400e The IGA Ephemeral Gardens Stage at Espace 400e La Petite Place IGA at Espace 400e Type: Cash sponsorship Date: May 12, 2008 Exclusivity in the grocery and supermarket segment Visibility during La Grande rencontre familiale: Right to serve and publicize IGA supplier partners except for beverages, installation of five booths on the site, and visibility of logo on floats Visibility at Espace 400e: Large scale display advertising on the site, stages, tents, and gardens, and in the Ephemeral Gardens catalog Right to distribute official programs Distribution of 8,000 tickets to Céline on the Plains through draws and at La Grande rencontre familiale on July 6 Two parties for 240 at the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Invitation for 160 to the Air Canada Maple Leaf Lounge Société des alcools du Québec (SAQ) / Sopexa Canada – Vins de France Association: Major events collaborating sponsors The Kickoff Encounters: The Commemorative Show Cirque du Soleil Type: Sponsorship in cash and products Date: December 3, 2007 Exclusivity in the wine and spirits segment as official supplier Significant visibility on official event sites: Installation of over 40 Bistro SAQ/Vins de France points of sale, large scale display advertising, event publicity, backdrop for The Kickoff, and banners at Colisée Pepsi during the Cirque du Soleil show Large scale display advertising at Espace 400e (tent, pennants, menus, logo on tables, etc.), installations on the site, and partner logo on employee uniforms: Bistro SAQ/Vins de France Free products (wine and spirits) for receptions Bistro Express Célébrons nos racines promotion Lounge SAQ/Vins de France 400th anniversary visibility on reusable bags, delivery vehicles, signs, and SAQ outlet storefronts Air Canada Maple Leaf Lounge counter Promotional space at Place des Partenaires for four weeks presenting sustainable development initiatives by the sponsors Distribution of 9,000 tickets to Céline on the Plains through contests, with the support of radio stations and in SAQ outlets Invitation for 150 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship December 3, 2007 “It goes without saying that SAQ and Vins de France will join forces in the festive spirit to contribute to Québec City’s 400th anniversary.” – Christine Babkine, SAQ, and Yanick Coutié, Vins de France 428 429 OFFICIAL PARTNERS The Corporation had eight Official Partners. Official Partner privileges were similar to those enjoyed by Major Partners, but visibility was less prominent. Their contributions made up 20% of funds donated (close to $800,000) and 17% of the value of goods and services supplied (close to $430,000) by all sponsors. Official Partner designation entitled recipients to exclusive rights to use the logo, visual signature, and trademarks of the Corporation in their areas of specialty and provided visibility at 400th anniversary venues and Espace 400e, including on signage and giant video screens. Official Partners were also mentioned in the Corporation’s communications and promotional activities, on its website, and in advertising campaigns. They could also organize contests provided the Corporation approved the rules first. These sponsors were also entitled to promotional space in Place des Partenaires, a reception with their guests in the Air Canada Maple Leaf Lounge, admission to the Passagers/Passengers exhibition, and a VIP pass (or tickets, as applicable) for major 400th anniversary events. Air Canada sponsored the Air Canada Maple Leaf Lounge on the top floor of the Espace 400e Pavilion. This popular spot could accommodate 250 guests, affording Air Canada a unique and innovative way to promote its brand, particularly among its targeted business clientele for major events. It drew thousands of people over the course of the summer, all served by staff sporting the Air Canada logo. A breathtaking view from the lounge and terrace embraced The Image Mill, as well as the Port of Québec, Bassin Louise, the pulp mill, the Laurentians, the river, and the heights of the Old City with its ramparts and historical homes, in addition to the Québec Seminary, the Price Building, and other sights that make Québec City what it is. The Air Canada website featured a game where visitors could test their knowledge of Québec’s geography and win a five-day trip to Québec City and other prizes. The airline also covered air travel expenses for the Corporation’s missions in Canada and internationally. Alex Coulombe ltée (Pepsi) was the collaborating sponsor of La Grande rencontre familiale. Alex Coulombe has been part of Québec City’s history for over a hundred years—a landmark in the Lower Town, known for its community engagement. In addition to its financial contribution, the company also supplied drinks at no cost. It was the Corporation’s official supplier of soft drinks and related products, with over 40 sales outlets at 400th anniversary venues as well as sales counters and vending machines at Espace 400e. As a bonus, Alex Coulombe (Pepsi) produced a souvenir 400th anniversary can, thousands of which were distributed and sold, particularly in IGA grocery stores. Bombardier presented the impressive and fascinating Passagers/ Passengers exhibition, celebrating human movement in an imag inary airport set up in Espace 400e. Bombardier Transport is an internationally known Québec company that plays a major role in society through its contribution to Québec’s social and business life. The theme of the exhibition, experienced by over 50,000 visitors, fit in well with the company’s vocation, that of ensuring the mobility of millions of passengers with its trains and airplanes, forging ties between peoples. Bombardier’s name was visible throughout the exhibition and in the exhibi tion souvenir catalog. Société du 400e Conclusion of Passagers/Passengers Cascades Canada’s partnership role was as the supplier of recycled paper for the two official programs, thousands of copies of which were printed. The use of environmental logos describing the composition of the paper in the programs was part of this contribution. The Québec company, which is known for its environmental stewardship, got actively involved in the France-Québec component of the festivities. It also maintained a presence at Place des Partenaires. Cascades has a worldwide reputation for advanced resource management, developed over the course of nearly 50 years. A credit in the amount of 4% of their investment was granted toward tickets for the Espace 400e exhibition and major 400th anniversary events, specifically Céline on the Plains and Cirque du Soleil, or toward the purchase of official merchandise sold by the Corporation or accredited suppliers. Société du 400e Alex Coulombe (Pepsi) ad in the official program Société du 400e Air Canada Maple Leaf Lounge Société du 400e Place des Partenaires as seen from Quai Saint-André The Corporation’s Official Partners are presented below in alphabetical order. Société du 400e The Alex Coulombe (Pepsi) booth in Place des Partenaires Société du 400e Cascades booth in Place des Partenaires Société du 400e Terrace of the Air Canada Maple Leaf Lounge A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship December 19, 2007 “Thanks to Cascades Canada, and in keeping with our commitment to sustainability and greening, the Corporation decided to print its official program on 100% recycled paper rather than virgin paper.” – Pierre Boulanger 430 431 Société générale de financement du Québec (SGF) is an industrial and financial holding company of the Québec government. Since its founding in 1962, SGF has been part of many industrial projects that have made a direct contribution to Québec’s economic growth. It was designated the 400th anniversary’s Economic Partner for joining together with Pôle Québec Chaudière-Appalaches to sponsor the event Futurallia Québec 2008. This event took place May 20, 21, and 22, 2008 at the Québec City Convention Centre. Preceding this event, SGF, working with the Québec City Chamber of Commerce, played an active role in the International Meeting of Francophone Economies 2008 at Hotel Loews Le Concorde. SGF was also to be the commercial partner for the 2008 Québec Conference, which unfortunately did not take place. Laurier Québec was the collaborating sponsor of the show Viens chanter ton histoire. With 350 stores, Laurier Québec is the largest shopping center in Eastern Canada. Each year it welcomes over 13 million visitors, making it the area’s second most popular attraction after the Old City. The Corporation wishes to salute this company’s important contribution and the many and exciting ways it promoted the 2008 celebrations, such as by putting up 400th anniversary bunting and banners inside and out to create a festive atmosphere for the public. To mark this historic year, shoppers could have their pictures taken against a historical backdrop near the Bay store. The Corporation held other promotional activities in the shopping center, including volunteer recruitment. Société du 400e Denis Lemelin Le Soleil Headline News! interactive terminal in the Espace 400e Pavilion Laurier Québec promotional activity in November 2007. Left to right: Claude Lévesque (RTC), Hélène Lemieux (Laurier Québec), Josée Laurence (Société du 400e), Lorraine Martel (The Bay), and Pierre Léveillé (Laurier Québec) Denis Lemelin Laurier Québec promotional activity in February 2008 Société du 400e Laurier Québec advertisement in the official program Le Soleil (Power Corporation of Canada) was a collaborating sponsor of Passagers/Passengers as was presented in the souvenir catalog. As Greater Québec City’s newspaper of record, it has deep roots in the community and reports daily on the news and major events that mark the lives of local residents. This is why the Corporation chose to invest its advertising budget in the Gesca Group of newspapers. In addition to financial support, the newspaper organized a draw for Céline on the Plains tickets and organized a young people’s writing and drawing competition, generating 400 drawings and texts that were displayed at Espace 400e. The Pavilion also featured a very popular interactive terminal where visitors could have their picture taken on a fictional front page of the newspaper reporting their visit as a historical event. A display outside the entrance to Espace 400e near the Pavilion also featured articles from that day’s paper on the 400th anniversary celebrations. Futurallia Québec 2008 Futurallia Québec 2008 poster Ultramar Petroleum was the collaborating sponsor of La Grande rencontre familiale. In addition to wearing the 400th anniversary button, many Ultramar employees volunteered in reception and security at La Grande rencontre on July 6, 2008. Ultramar is a Québec company whose refinery in Saint-Romuald employs over 500 workers. It was also a partner in the 2008 World Hockey Championship. As part of a province-wide promotion featuring a Mystery Discounts booklet, its service stations helped distribute official programs and tickets for the Céline on the Plains show. Société du 400e Le Soleil display on Quai Saint-André Ultramar Ultramar promotion for the Céline on the Plains show Société du 400e Laurier Québec booth in Place des Partenaires A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship November 22, 2001 “Québec City’s 400th—remembering without leaving anyone out.” – Le Soleil 432 433 SUMMARY OF MAIN BENEFITS FOR OFFICIAL PARTNERS, LISTED ALPHABETICALLY (VARIABLE SPONSORSHIPS BETWEEN $100,000 AND $250,000 FOR ILLUSTRATION PURPOSES ONLY) SHARED BENEFITS Designation as Official Partner of Québec City’s 400th anniversary (exclusivity in the segment): Right to use the 400th anniversary logo, graphics, and trademarks; option to set up a promotional booth; option to hold a contest with prior approval. Presence at Espace 400e: Reserved promotional space at Place des Partenaires and mention and/or partner’s logo displayed on site and on the official 400th anniversary appreciation plaque. Banners and bunting: Partner’s logo displayed on a number of articles (fence covers, banners, signs, pennants, etc.) and mention in videos shown on the giant screen before shows on 400th anniversary sites throughout the festivities. Communications: Mention and/or partner’s logo displayed in a number of advertising campaigns as well as in promotional and communication tools created by the Corporation, such as official programs, leaflets, promotional brochures, the website (with link on request), accreditation cards, and press releases (including invitations to public and press relations events); speech and press release for events involving the partner only. Business relations: Right to use the Air Canada Maple Leaf Lounge for a showing of The Image Mill, admission to the Passagers/Passengers exhibition, and VIP passes for 400th anniversary events. Credit of 4% of the value of the sponsorship: Credit toward the purchase of any official merchandise or show tickets. MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED Air Canada Association: Sponsor of Espace 400e Pavilion’s VIP lounge: Air Canada Maple Leaf Lounge Type: Sponsorship in cash and services Date: September 17, 2007 Predominant visibility at Espace 400e: Lounge decorations (windows and doors), world map with Air Canada destinations, red carpet, logo on tables, awnings, and other accessories Website contest to win a five-day trip to Québec City Airfare credit for Canadian and international missions Uniforms with Air Canada logo for Lounge managers and hostesses Mention on the official 400th anniversary appreciation plaque Invitation for 160 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Cascades Canada Association: Official program publication partner Type: Sponsorship in cash, goods, and services Date: July 24, 2007 Exclusivity in the paper segment Mention of Cascades’ courtesy and display of environmental certification logos with an explanatory note on paper composition in official programs Recycled paper for official programs printed in December 2007 and May 2008 Laurier Québec Association: Collaborating sponsor of Viens chanter ton histoire Type: Sponsorship in services Date: September 13, 2007 Visibility during Viens chanter ton histoire: Mass postering (banner, pennants, screen, etc.) and event advertising Promotional space in Place des Partenaires for 17 weeks Mention on the official 400th anniversary appreciation plaque No purchase credit Media plan including mass signage, bunting, and banners Use of many materials to promote an activity inviting people to be photographed against a period backdrop LE SOLEIL (POWER CORPORATION OF CANADA) Association: Collaborating sponsor of the Passagers/Passengers exhibition Type: Sponsorship in cash, goods, and services Date: April 23, 2008 Exclusivity in the soft drinks and certain related products segment Invitation for 160 to the Air Canada Maple Leaf Lounge Visibility in the Passagers/Passengers exhibition souvenir catalog Corporation promotional events held at Laurier Québec Alex Coulombe ltée (Pepsi) Association: Collaborating sponsor of La Grande rencontre familiale Type: Sponsorship in cash, goods, and services Date: December 6, 2007 Promotional space in Place des Partenaires for 17 weeks Predominant visibility at Espace 400e: Mass postering (banner, welcome booth, exhibition service personnel uniforms, tickets, etc.), exhibition advertising, and inclusion of the notice “An invitation from Bombardier” on all exhibition communications and promotional materials Mention on the official 400th anniversary appreciation plaque Mention on the official 400th anniversary appreciation plaque Product sales at Espace 400e: Bistro SAQ/Vins de France, La Grande Place (Bistro Express and Lounge SAQ/Vins de France), the Air Canada Maple Leaf Lounge, as well as six Pepsi vending machines and refrigerators Exclusivity in the aircraft and public transportation vehicle construction segment Invitation for 80 to the Air Canada Maple Leaf Lounge Invitation for 180 to the Air Canada Maple Leaf Lounge Predominant visibility at La Grande rencontre familiale and visibility at official venues: Over 40 Pepsi sales points, mass postering (tent, pennants, etc.), advertising about the event, and use of Pepsi refrigerators GOODS AND SERVICES PROVIDED BOMBARDIER (BOMBARDIER TRANSPORTATION) Association: Presenting sponsor of the Passagers/Passengers exhibition Type: Cash sponsorship Date: May 12, 2008 Promotional space in Place des Partenaires for 17 weeks Exclusivity in the air transportation segment Predominant visibility in all communications relating to the Air Canada Maple Leaf Lounge: Mention on lease contracts and guest bracelets, website advertising, targeted tourism advertising (Planners’ Guide, etc.) MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER Exclusivity in the daily newspaper segment Free soft drinks for resale; cut on vending machine sales Creation of a souvenir 400th anniversary can Predominant visibility at Espace 400e: Signage (banner, welcome booth, tables, etc.), exhibition advertising, and inclusion of the phrase “An invitation from Bombardier in collaboration with Le Soleil” in all exhibition communications and promotional materials Visibility in the exhibition souvenir catalog Ad placements in the Gesca Group of newspapers Costs of exhibiting works from writing and drawing contest Weekend operation of a promotional area in Place des Partenaires where visitors could spin a wheel of fortune and win tickets to Céline on the Plains or discounts at Le Capitole de Québec Invitation for 80 to the Air Canada Maple Leaf Lounge Installation and certain costs for “Headline News!” interactive terminal at Espace 400e (close to 10,000 photographs taken) Espace 400e outdoor display Organization of a young people’s writing and drawing competition, the winners of which were displayed at Espace 400e Mention on the official 400th anniversary appreciation plaque A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship June 7, 2007 “We recognize the importance of all the sponsors that contribute to Québec City’s vitality and prosperity. We have taken full measure of the impact of their commitment and generosity.” – Jean Leclerc 434 435 SUMMARY OF MAIN BENEFITS FOR OFFICIAL PARTNERS, LISTED ALPHABETICALLY (CONT’D) (VARIABLE SPONSORSHIPS BETWEEN $100,000 AND $250,000 FOR ILLUSTRATION PURPOSES ONLY) GOODS AND SERVICES PROVIDED MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER Société générale de financement du Québec (SGF) Association: 400th anniversary Economic Partner, notably as Commercial Partner of Futurallia Québec 2008 Type: Cash partnership Date: June 3, 2008 URBOH! Official 400th anniversary car Exclusivity as 400th anniversary Economic Partner Special package for the International Meeting of Francophone Economies 2008 (RIFÉ) Invitation for 80 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Ultramar Association: Collaborating sponsor of La Grande rencontre familiale Type: Sponsorship in cash, goods, and services Date: May 6, 2008 Exclusivity in the service station/convenience store segment Visibility at La Grande rencontre familiale: Mass postering (banner, pennants, Ultramar reception and security team sporting Ultramar logo, etc.), and in event advertising 400th anniversary buttons Official program distribution through the Ultramar chain Distribution of 8,000 tickets to Céline on the Plains in a contest at service stations and Colisée Pepsi, July 6 Invitation for 80 to the Air Canada Maple Leaf Lounge Visibility for 400th anniversary celebrations in service stations and through 400th anniversary buttons worn by employees Province-wide promotion featuring Mystery Discounts booklet with chance to win tickets to Céline on the Plains Mention on the official 400th anniversary appreciation plaque ASSOCIATE PARTNERS The Corporation welcomed more than 45 businesses as Associate Partners. This designation entitled them to use the Corporation’s graphics and generic signature in their communications. Their logos were displayed on two banners and/or giant screens before the start of 400th anniversary productions and at Espace 400e. Depending on the value of their sponsorships, Associate Partners were mentioned in certain Corporation promotional tools (or received equivalent media coverage) as well as on the website. Some Associate Partners were also entitled to invite guests to the Air Canada Maple Leaf Lounge for a presentation of The Image Mill and received VIP passes to 400th anniversary productions. They may also have received credit toward the purchase of 400th anniversary event tickets and official merchandise. Société du 400e Société du 400e Newspaper acknowledgement of Associate Partners Associate Partners accounted for nearly 75% of all sponsors. Contributions varied by business, totaling 25% of overall sponsorships, or nearly $1 million. In addition, nearly half of the Associate Partners contributed to the Corporation’s activities by providing goods and services worth over $500,000—more than 20% of the total value of goods and services provided. The Corporation received a wide array of goods and services, many essential to the success of its activities or the operation of Espace 400e, including from these sponsors: Ameublements Tanguay, Teknion Roy & Breton, and Centre Jardin Hamel, who loaned furniture and provided floral design services for Espace 400e Société du 400e Associate Partners page on the Corporation website Industrial Alliance and Société immobilière du Québec (SIQ), which provided free or low-cost spaces Microsoft Canada, which furnished software licenses Some businesses took part in special events or programs: National Bank of Canada, in the exhibition Québec City Through the Eyes of Kedl. Four Centuries of Passion, presented at Observatoire de la Capitale by Commission de la capitale nationale du Québec (CCNQ) La Capitale Financial Group, in the play Marie de l’Incarnation ou La déraison d’amour, presented by Théâtre du Trident Dessau and Hôtel PUR, collaborating sponsors of The Walking Road The law firms Cain Lamarre Casgrain Wells; Heenan Blaikie Aubut; Joli-Cœur, Lacasse, Geoffrion, Jetté, St-Pierre, Avocats; and Lavery, de Billy, as well as Groupe Perspective, which provided professional services Ocean Group, presenter of the July 3 music and fireworks show as part of Québec plein la rue Canadian Scooter Import, URBOH! (Taxi Coop), and Group CDP, who provided a scooter, advertising on an official taxicab, and transportation services Sponsorship Les Hôtels Jaro and Hôtel PUR, which accommodated Corporation contributors Biscuits Leclerc, whose cookies and chewy bars kept the volunteers happy Canac-Marquis Grenier, Ocean Group, and Simplex Equipment Rental, which helped out with equipment A Lasting Legacy / The 400th Anniversary’s Friends and Allies URBOH! booth at Place des Partenaires June 13, 2008 SSQ Financial Group, in Le Grenier de l’histoire SSQ, presented by CCNQ TSX Group (Toronto Stock Exchange), in the Québec City 2008 National Winter Games held by Special Olympics Canada Lavery, de Billy, as promoter of the sports ambassadors of the 400th anniversary celebrations Thanks to URBOH! all the taxis from Coop 525-5191 will bear the anniversary logo and colors, and will also provide an official anniversary car with 400th anniversary lettering. In other words, the city’s taxis will be part of the festivities more than ever. 436 437 MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER SUMMARY OF MAIN BENEFITS FOR ASSOCIATE PARTNERS, LISTED ALPHABETICALLY (VARIABLE SPONSORSHIPS OF LESS THAN $100,000—FOR ILLUSTRATION PURPOSES ONLY) SHARED BENEFITS GOODS AND SERVICES PROVIDED CANAC-MARQUIS GRENIER Type: Sponsorship in goods and services Date: December 18, 2007 Mention on the official 400th anniversary appreciation plaque Designation as Associate Partner of Québec City’s 400th anniversary: Right to use graphics and generic Associate Partner signatures in the partner’s communication tools only. Invitation for 40 to the Air Canada Maple Leaf Lounge Presence at Espace 400e: Mention and/or partner’s logo displayed at La Grande Place, Place des Partenaires, and in some cases on the official 400th anniversary appreciation plaque. Purchase credit Banners and bunting: Partner’s logo displayed on two banners and/or mention in videos shown on the giant screen before shows on 400th anniversary sites throughout the festivities. Communications: Partner mentioned in promotional tools created by the Corporation (official programs and program leaflets) or equivalent media, as well as on the Corporation website (bonus logo visibility). Logo in the program leaflet and link on the Corporation website CANADIAN SCOOTER IMPORT Type: Sponsorship in goods and services Date: May 22, 2008 Business relations: Right to use the Air Canada Maple Leaf Lounge for a showing of The Image Mill and VIP passes for 400th anniversary events. Promotional space at Place des Partenaires for 17 weeks Credit of 5% of the value of the sponsorship: Option of receiving credit toward the purchase of any official merchandise or show tickets. Logo on the Corporation website in the Our Partners section MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED Ameublements Tanguay Type: Sponsorship in goods and services Date: May 28, 2008 Banners and bunting: Mention in videos only Associate Partner designation only Unilateral agreement Unilateral agreement No particular visibility benefit Loan of furniture for the Espace 400e Pavilion, particularly the entrance, green room, and press room Autorité des marchés financiers (AMF) Type: Cash sponsorship Date: October 24, 2007 Loan of a scooter during the summer for quick travel between event sites CENTRE JARDIN HAMEL Type: Sponsorship in goods and services Date: May 28, 2008 No particular visibility benefit Associate Partner designation only Parts and equipment for event technical requirements Floral design services for Espace 400e COSSETTE COMMUNICATION Type: Cash sponsorship Date: September 18, 2007 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section Mention on the official 400th anniversary appreciation plaque Dessau/Verreault Association: Dessau, Collaborating sponsor of The Walking Road Type: Cash sponsorship Type : Verreault, Cash sponsorship Date: December 7, 2007 Date : July 9, 2007 Invitation for 40 to the Air Canada Maple Leaf Lounge Logo in the program leaflet and link on the Corporation website Purchase credit BISCUITS LECLERC Type: Product sponsorship Date: May 28, 2008 Associate Partner designation only Unilateral agreement No particular visibility benefit Room made available to Dessau at The Walking Road Both partners mentioned on the official 400th anniversary appreciation plaque Invitation for 40 (Dessau) and 20 (Verreault) to the Air Canada Maple Leaf Lounge Products for the volunteers (cookies, chewy bars, etc.) Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship Purchase credit for Dessau ENDORECHERCHE Type: Cash sponsorship Date: December 13, 2007 CAIN LAMARRE CASGRAIN WELLS Type: Sponsorship in cash and services Date: April 3, 2008 Mention on the official 400th anniversary appreciation plaque Dessau’s logo in the program leaflet and link to Dessau/Verreault on the Corporation website Mention on the official 400th anniversary appreciation plaque Legal services in exchange for half the sponsorship Logo on the Corporation website in the Our Partners section October 29, 2008 “We’d like to thank all the companies that accepted the risk and decided to believe and join with us in making this celebration happen.” – Jean Leclerc 438 439 MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER SUMMARY OF MAIN BENEFITS FOR ASSOCIATE PARTNERS, LISTED ALPHABETICALLY (CONT’D) (VARIABLE SPONSORSHIPS OF LESS THAN $100,000—FOR ILLUSTRATION PURPOSES ONLY) MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED Invitation for 30 to the Air Canada Maple Leaf Lounge Invitation for 40 to the Air Canada Maple Leaf Lounge Logo in the program leaflet and link on the Corporation website EXCAVATION LAFONTAINE Type: Cash sponsorship Date: November 9, 2007 Communications: Mention in communication tools only Purchase credit Associate Partner designation only HEENAN BLAIKIE AUBUT Type: Sponsorship in cash and services Date: April 3, 2008 Unilateral agreement No particular visibility benefit Mention on the official 400th anniversary appreciation plaque GRAND & TOY Type: Cash sponsorship Date: January 8, 2008 Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section Mention on the official 400th anniversary appreciation plaque Banners and bunting: Mention in videos only Communications: Mention in communication tools only Logo in event communication tools and link on the Corporation website GROUP CDP (DOLBEC TRANSPORT DIVISION) Type: Sponsorship in cash and services Date: February 4, 2008 Operation of an onsite reception and promotion kiosk Discount on moving goods and equipment in partial exchange for the sponsorship Mention on the official 400th anniversary appreciation plaque Logo in the program leaflet and link on the Corporation website INDUSTRIAL ALLIANCE Type: Sponsorship in services Date: April 10, 2008 Exclusive party at the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section Associate Partner designation only GROUPE PERSPECTIVE Type: Sponsorship in cash and services Date: May 3, 2007 Unilateral agreement No particular visibility benefit Discount on staffing management in partial exchange for the sponsorship Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section Sponsorship Discount on room rentals Industrial Alliance shuttle JOLI-CŒUR, LACASSE, GEOFFRION, JETTÉ, ST-PIERRE, AVOCATS Type: Sponsorship in cash and services Date: March 27, 2007 Mention on the official 400th anniversary appreciation plaque A Lasting Legacy / The 400th Anniversary’s Friends and Allies Discounts on services Purchase credit Mention on the official 400th anniversary appreciation plaque Logo on the Corporation website in the Our Partners section Accommodation of event artists and crew HÔTELS JARO (LES) (LES IMMEUBLES JACQUES ROBITAILLE) Type: Sponsorship in cash and services Date: December 10, 2007 Invitation for 40 to the Air Canada Maple Leaf Lounge GROUPE LE MASSIF Type: Cash sponsorship Date: April 5, 2007 Invitation for 20 to the Air Canada Maple Leaf Lounge Legal services in exchange for half the sponsorship HÔTEL PUR Association: Collaborating sponsor of The Walking Road Type: Sponsorship in services Date: August 8, 2008 Invitation for 20 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Unilateral agreement Mention on the official 400th anniversary appreciation plaque Logo on the Corporation website in the Our Partners section Logo on the Corporation website in the Our Partners section Associate Partner designation only HBC CANADA Type: Cash sponsorship Date: May 21, 2008 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge GSM DESIGN Type: Cash sponsorship Date: May 28, 2008 No particular visibility benefit ERNST & YOUNG Type: Cash sponsorship Date: March 27, 2007 Mention on the official 400th anniversary appreciation plaque GOODS AND SERVICES PROVIDED October 29, 2008 Legal services in exchange for half the sponsorship “We’re a community that’s incredibly proud of its heritage and its past, but that boldly looks to the future! Just like the Cirque!” – Daniel Gélinas 440 441 SUMMARY OF MAIN BENEFITS FOR ASSOCIATE PARTNERS, LISTED ALPHABETICALLY (CONT’D) (VARIABLE SPONSORSHIPS OF LESS THAN $100,000—FOR ILLUSTRATION PURPOSES ONLY) MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED LA CAPITALE FINANCIAL GROUP Association: Partner of Marie de l’Incarnation ou La déraison d’amour, in cooperation with Théâtre du Trident Type: Cash sponsorship Date: February 18, 2008 Mention on the official 400th anniversary appreciation plaque MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED PRICEWATERHOUSECOOPERS Type: Cash sponsorship Date: February 4, 2008 Mention on the official 400th anniversary appreciation plaque Logo on the Corporation website in the Our Partners section PROCTER & GAMBLE (COSSETTE COMMUNICATION) Type: Cash sponsorship Date: March 12, 2008 Banners and bunting: Mention in videos only Associate Partner designation Logo on the Corporation website in the Our Partners section Exclusive promotion rights for a one-time campaign in Pharmaprix pharmacies LAVERY, DE BILLY Association: Promoter of the sports ambassadors of the 400th anniversary celebrations Type: Sponsorship in cash and services Date: June 5, 2007 No particular visibility benefit RBH Type: Cash sponsorship Date: June 25, 2007 Mention on the official 400th anniversary appreciation plaque Exclusive party at the Air Canada Maple Leaf Lounge Logo in the program leaflet and link on the Corporation website Legal services in exchange for part of the sponsorship Purchase credit Mention on the official 400th anniversary appreciation plaque Mention on the official 400th anniversary appreciation plaque Logo in the program leaflet and link on the Corporation website Invitation for 20 to the Air Canada Maple Leaf Lounge Software activation keys (licenses) Purchase credit NATIONAL BANK OF CANADA Association: Partner of the exhibition Québec City Through the Eyes of Kedl. Four Centuries of Passion in cooperation with CCNQ Type: Cash sponsorship Date: June 3, 2008 Banners and bunting: Mention in videos only OCEAN GROUP Association: Presenter of the July 3 music and fireworks show Type: Sponsorship in goods and services Date: June 19, 2008 • Mention on the official 400th anniversary appreciation plaque Samson Bélair/Deloitte & Touche Type: Cash sponsorship Date: September 24, 2007 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge SIMPLEX EQUIPMENT RENTAL Type: Sponsorship in goods and services Date: December 28, 2007 Logo on the Corporation website in the Our Partners section POMERLEAU Type: Cash sponsorship Date: December 18, 2007 Communications: Mention in communication tools only Logo on the Corporation website in the Our Partners section Mention on the official 400th anniversary appreciation plaque Logo only on barges and boats before and after the show, and in event communication tools Banners and bunting: Mention in videos only REDPATH SUGAR Type: Cash sponsorship Date: October 19, 2007 MICROSOFT CANADA Type: Sponsorship in goods and services Date: June 7, 2007 Invitation for 40 to the Air Canada Maple Leaf Lounge Mention on the official 400th anniversary appreciation plaque Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section Discount on equipment rental for the music and fireworks show Credit for the rental and purchase of goods and equipment Société des établissements de plein air du Québec (Sépaq) Type: Cash sponsorship Date: September 12, 2007 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section • Invitation for 80 to the Air Canada Maple Leaf Lounge • Logo in the program leaflet and link on the Corporation website • 10% purchase credit (instead of 5%) A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship November 29, 2005 “While enhancing Québec City’s national and international profile, the celebrations have to be put together by and for local people.” – Pierre Boulanger 442 443 SUMMARY OF MAIN BENEFITS FOR ASSOCIATE PARTNERS, LISTED ALPHABETICALLY (CONT’D) (VARIABLE SPONSORSHIPS OF LESS THAN $100,000—FOR ILLUSTRATION PURPOSES ONLY) MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER GOODS AND SERVICES PROVIDED Société immobilière du Québec (SIQ) Type: Sponsorship in services Date: February 6, 2007 Associate Partner designation only Unilateral agreement No particular visibility benefit MAIN BENEFITS/AGREEMENT DETAILS BY PARTNER Loan of storage space for goods and equipment GOODS AND SERVICES PROVIDED TEKNION ROY & BRETON Type: Sponsorship in goods and services Date: December 21, 2007 Mention on the official 400th anniversary appreciation plaque Société Parc-Auto du Québec (SPAQ) Type: Cash sponsorship Date: September 14, 2007 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Banners and bunting: Mention in videos only Communications: Mention in communication tools only Solotech Type: Cash sponsorship Date: September 11, 2007 Mention on the official 400th anniversary appreciation plaque Logo on the Corporation website in the Our Partners section SSQ FINANCIAL GROUP Association: Partner of Le Grenier de l’histoire SSQ, in cooperation with CCNQ, for a third of the sponsorship Type: Cash sponsorship Date: February 7, 2008 Mention on the official 400th anniversary appreciation plaque Invitation for 80 to the Air Canada Maple Leaf Lounge Logo in the program leaflet and link on the Corporation website Invitation for 40 to the Air Canada Maple Leaf Lounge Installation of signage near furniture Logo in the program leaflet and link on the Corporation website Loan of furniture for the Espace 400e Pavilion Purchase credit TEVA NEUROSCIENCE CANADA Type: Cash sponsorship Date: February 6, 2008 Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section TSX GROUP (TORONTO STOCK EXCHANGE) Association: Platinum partner of the Québec City 2008 National Winter Games held by Special Olympics Canada Type: Cash sponsorship Date: October 11, 2007 Mention on the official 400th anniversary appreciation plaque Logo in the program leaflet and link on the Corporation website Urboh! (Taxi Coop) Type: Visibility sponsorship Date: May 27, 2008 10% purchase credit (instead of 5%) Exclusivity in the “official car” segment TECSULT Type: Cash sponsorship Date: March 27, 2007 Promotional space at Place des Partenaires for 17 weeks Banners and bunting: Mention in videos only Taxi advertising on the Official 400th anniversary car Communications: Mention in communication tools only Mention on the official 400th anniversary appreciation plaque Invitation for 20 to the Air Canada Maple Leaf Lounge Logo on the Corporation website in the Our Partners section A Lasting Legacy / The 400th Anniversary’s Friends and Allies Sponsorship 2009 The 400th anniversary festivities are characterized by the number and scope of events and the investments that helped create wealth in the Québec City area economy. 444 445 LICENSING Licensing began in fall 2006 with a public call for tenders for the design, manufacture, and marketing of official merchandise. Agreements with suppliers then followed. Here are the main ones: MERCHANDISING The Sponsorship and Merchandising Department was set up in 2006, a time when strategic planning was taking shape around other major events and the Corporation was busy drumming up interest in the celebrations with a view to creating partnerships not just with sponsors, but also with advertising, promotional items, and media parties. The Corporation immediately began working with a number of leading organizations to put together commemorative projects to promote Québec City’s 400th anniversary celebrations: the issuing of a new postage stamp and the release of a new coin. We were already thinking of granting a supplier exclusive licensing rights to official merchandise in return for royalties, and we could imagine the products being distributed by the big chains, in addition to being available from kiosks at the official Espace 400e site by Bassin Louise. Recording and broadcasting the main events were also part of our initial thinking. Sponsorship and merchandising efforts converged toward one goal: generating $5 million of own-source revenue. To this end, the Merchandising Department came up with a strategy that was largely built around signing sponsorship agreements and granting merchandising licenses for official merchandise. The following pages set out the Corporation’s merchandising initiatives. The Corporation aimed to secure various potential sources of merchandising revenue, namely The marketing of official merchandise, including granting licenses to suppliers and setting up distribution channels, as well as creating its own points of sale (such as a virtual boutique on its website, two boutiques at Espace 400e, and satellite sites at major events) and promotional activities The ticket office at the official Espace 400e site, which for the most part was dedicated to the Passagers/Passengers exhibition and a few major events Signa Marketing The first license was granted to Signa Marketing to merchandise three collections of clothing, caps, and accessories: The Celebration collection, inspired by the festive ribbon logo Société du 400e The merchandising team in 2008. Left to right: Gérard Bouchard, Danielle Cyr, Sarah Quimper, and Marie-Claude Ratthé-Chalk OFFICIAL PRODUCT MARKETING A host of suppliers put forward products in the hope of associating themselves with the festivities, but few were willing to assume the financial risks that came with becoming a license holder. The commitment was considerable: in return for the right to use the Corporation’s brand image, license holders had to design, manufacture, and market their own products, while paying royalties to the Corporation on every sale. Despite a flood of applications, not all led to merchandising agreements, and the Corporation studied a number of business proposals before undertaking negotiations with suppliers. In order to gauge the merchandising potential of official products— particularly clothing and souvenir collections—the Corporation studied a large number of offers from potential licensees. Negotiations led to marketing agreements with souvenir boutiques, tourism businesses, and retail chains. Some official items were also available from the Corporation’s transactional website as well as the two boutiques at Espace 400e and in Corporation kiosks at some of the bigger main events. The Heritage collection The Eco-Bio collection, featuring environmentally friendly items in line with the Corporation’s principles These products tended to be marketed across the HBC (Hudson’s Bay Company) network in Québec City—i.e., Zellers, The Bay, and Home Outfitters—in souvenir boutiques in Old Québec, at Jean Lesage Airport, and later in the virtual boutique on the official website of the celebrations. The company was also granted a license to run a bilingual transactional website. Société du 400e Official product display at The Bay Signa Marketing Celebration collection Denis Lemelin Promotional activity in The Bay store at Laurier Québec. Left to right: Hélène Lemieux (Laurier Québec), Nancy Daigneault (The Bay), Lorraine Martel (The Bay), Champlain, Danielle Boulé (Laurier Québec), Jo-Anne Jean (Société du 400e), and Luc Rocheleau (Signa Marketing) For the most part, official merchandise for the celebrations came from licenses issued by the Corporation with a view to product development and marketing partnerships. The Corpo ration also designed some items of its own to add to the range of products available. Signa Marketing Heritage collection Food and beverage concessions at Espace 400e and satellite event sites, and room rentals Other merchandising agreements such as commemorative projects and television broadcast licenses Signa Marketing Eco-Bio collection Société du 400e Société du 400e Window decal for retailers of 400th anniversary official merchandise A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising Official product display case in the Corporation offices December 14, 2007 “The Corporation is delighted to promote its brand through an innovative, Québec-produced designer collection showcasing the talent of local designers.” – Pierre Boulanger 446 447 Groupe Bulane Avalanche Avalanche supplied coats for the teams that braved the cold of the first outdoor events on December 31, 2007, and January 5 and 6, 2008. At the same time, it was also given a license to merchandise a collection of winter clothing called Québec 1608-2008. Festival-goers could keep warm as they celebrated in a new line of Microtherm coats, jackets, sweaters, and scarves and tuques, which were sold in Avalanche’s six stores. A special promotion in early 2008 also gave Costco customers the opportunity to buy this line of clothing in both Québec City stores. W2 The winner of the 2007 Best Micro-Enterprise Award for the Capitale-Nationale and Chaudière-Appalaches regions, W2 joined other license holders at the end of a great year to create a new collection of 400th anniversary products, with all clothing designed and manufactured in Québec. The Québec 400 ans collection launched for the holiday season in conjunction with Sears was available exclusively from Sears stores, first in Québec City and then elsewhere in the province. W2 again put its talents in the service of Québec City’s 400th anniversary in 2008 by adding Image Mill T-shirts to its long list of products. In the same vein, Groupe Bulane was given a merchandising license for bottled water for the duration of the celebrations in clearly defined channels. The official water of the 400th anniversary celebrations was distributed to close to 200 hotels, restaurants, and convenience stores before being promoted at Wal-Mart in the greater Québec City area and elsewhere in the province from December 2007 to spring 2008. In the summer the official water was also available from Espace 400e and outside mobile sales teams at satellite sites during certain events. Gilles Fréchette A bottle of official 400th anniversary water Société du 400e Québec 400 ans collection at Sears Denis Lemelin Official water launch at Wal-Mart stores on December 4, 2007. Left to right: Claude Gauthier (Wal-Mart), Jean Leclerc (Société du 400e), Paul Goulet (Groupe Bulane), and Jean-Louis Nadeau (Société du 400e) W2 Québec 400 ans collection Avalanche Québec 1608-2008 collection Denis Lemelin Bottled water display in a Wal-Mart store on Boulevard Lebourgneuf A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising December 14, 2007 “We’re pleased to have the support of a network like Sears, which has offered us a sensational window with its line of 400th anniversary clothing designed and produced in Québec.” – Pierre Boulanger 448 449 Les Éditions touristiques du Québec In fall 2007 this publishing house published an information tool starring the productions and events that would be making headlines throughout 2008. With a print run of 30,000, Agenda 2008 – 400e anniversaire de Québec was available from all six The Bay and Zellers stores in Québec City, in Archambault stores in Québec City and elsewhere in the province, in museum and hotel boutiques, in Les Maisons de la Presse stores, from the virtual boutique on MyQuebec2008.com, and from LesPAC.com. The Québec government even purchased 20,000 copies for its employees. DISTRIBUTION CHANNELS Sustained efforts were made to ensure a presence in a variety of markets before the main site of the celebrations, Espace 400e, opened in June 2008. These markets included distribution channels, souvenir boutiques, and big box stores. Société du 400e Display of official clothing at Zellers Some of these chains had stores outside Québec City, particularly in Montréal. As the whole city was festooned with banners and bunting, the Corporation had point-of-sale material designed with promotional slogans for its distribution channels. By late 2007 there were official products at the following points of sale: HBC and its The Bay and Zellers stores Sears Wal-Mart Avalanche and its stores Société du 400e Display of official clothing at The Bay Later the following stores followed suit: Home Outfitters of the HBC network Société du 400e Costco Canadian Tire Canac-Marquis Grenier Archambault Les Éditions touristiques du Québec A number of souvenir boutiques, mainly in Old Québec Agenda 2008 – 400e anniversaire de Québec Les Éditions Cap-aux-Diamants Société du 400e In June 2002 and January 2005, the publisher of Québec history magazine Cap-aux-Diamants signed up to produce two special editions of the magazine, with a combined print run of over 13,000, for Québec City’s 400th anniversary celebrations. It also inked an agreement with international press distributor LMPI that gave the Corporation royalties on every copy of the second special edition sold. Display of official souvenirs at The Bay Société du 400e Société du 400e Official product display at Sears Société du 400e Clothing display featuring the Eco-Bio collection at The Bay Société du 400e Les Éditions Cap-aux-Diamants Cap-aux-Diamants magazine A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising September 6, 2007 “Through their energy and vision, the Québec City business community continues to build this city and write history every day.” – Pierre Boulanger 450 451 THE SÉLECTION DU 400e COLLECTION BOOKS Without being license holders, distribution channels nevertheless helped promote official anniversary merchandise. Here are a few examples of how they did this: Canadian Tire In spring 2008 following the launch of the Let’s Celebrate 400 Years! signature, the Merchandising Department brought about the creation of a local consortium of eight Canadian Tire stores and accredited suppliers to make home decorative items available to the public in Québec City. Canac-Marquis Grenier In May 2008 another visibility agreement was signed with CanacMarquis Grenier for outdoor accessories from the Fêtons 400 ans! collection. Items available in its stores included cooler/seats, picnic blankets, BBQ aprons, umbrellas, and cooling necklaces. Collectors’ cards for the 2008 commemorative coins featuring a medallion and a commemorative $2 coin—which are discussed later—were also available from Canac-Marquis Grenier. CDs La Mesure d’un continent, Collective, Éditions du Septentrion Écoute l’histoire de la Nouvelle-France, Various artists, Lyre Audio Champlain, la naissance de l’Amérique française, Collective, Éditions du Septentrion En compagnie de Samuel de Champlain, de Brouage à Québec, Various artists, Via Musique Québec: quatre siècles d’une capitale, Collective, Publications du Québec Samuel: Journeys, Meetings … and Music / Samuel, voyages, rencontres et musique (book-disc), Various artists, Via Musique L’histoire du Vieux-Québec à travers son patrimoine, Jean Provencher, Publications du Québec L’Odyssée vers Québec, Ensemble Terra Nova, Via Musique Québec, ville militaire, 1608-2008, Collective, Éditions Art Global Si Québec m’était chantée, Various artists, Musicor Découvre Québec avec Louki, Paule Brière, Éditions Bayard Champlain au Canada – Les aventures d’un gentilhomme explorateur, Caroline Montel Glenisson, Éditions du Septentrion The dozen items (placemats, rugs, banners, signs, license plates, etc.) that were then distributed exclusively in the eight Canadian Tire stores in the greater Québec City area proved a roaring success. The initiative was backed by the local media and proved a turning point in getting local residents on board. Kebek par Québec, Various artists, Groupe Sismique Bonne fête Québec, Bertrand Gosselin, Les disques Au Pied des Monts The Adventures of Dagobert / Les aventures de Dagobert, Collective, Le vent qui vente Québec – un détroit dans le fleuve, Collective, Festival de la bande dessinée francophone de Québec – Flammarion Champlain, je me souviens, Philippe Girard, Sangam et Vibrato 400 ans de gastronomie à Québec, Jean Soulard, Communiplex Les meilleures recettes québécoises d’autrefois, Suzette Couillard Société du 400e Collectors’ card for 2008 commemorative coins Groupe Archambault Société du 400e 400th anniversary illuminated sign As a cultural partner to the 400th anniversary celebrations, Archambault placed 65-odd articles—known collectively as the Sélection du 400e collection—front and center in its network of stores, notably in three locations in Québec City and two in Montréal, as well as in its newspaper and radio advertisements. The official bookstore to the event helped choose articles to be showcased in its mini-boutiques. They included CDs, DVDs, and books on Québec City and its 400th anniversary, some of which also went on sale in boutiques at Espace 400e. Archambault also ran a kiosk for the Paul McCartney concert on the Plains of Abraham and helped organize a meet & greet with 12 authors at La Grande Place on August 10. Le sirop d’érable du Québec en 100 recettes préférées de Suzette, Suzette Couillard 400 flashs, de Piaf à Dion, Roland de Québec, Éditions Sylvain Harvey Québec et ses merveilles, Eugen Kedl, Anne Sigier Québec et sa région, Jacques Lacoursière, Éditions de l’Homme Contes, légendes et récits de la région de Québec, Aurélien Boivin, Éditions des Trois-Pistoles Les meilleurs contes fantastiques québécois du XIXe siècle, Collective, Fides Les harmonies de l’âme, Alain Beauchemin, Éditions du Vaisseau d’Or Voyages en Nouvelle-France (1604-1611), Samuel de Champlain, Cosmopole Samuel de Champlain, Stan Garrod, Lidec Des sauvages, Samuel de Champlain, Éditions de l’Hexagone Sous le feu des canons, Jonathan L’heureux, Joey Cornu Au temps de Samuel de Champlain, Hélène Morasse, Éditions du Trécarré Société du 400e Product display at the Canadian Tire store in Saint-Romuald Québec, ville de lumières, Michel Lessard, Éditions de l’Homme Le Vieux-Québec sous la neige, Michel Lessard, Éditions de l’Homme Québec instants partagés, Éric Côté, Éditions GID DVDs 400th Anniversary of Québec, The Castle Chronicles / 400e anniversaire de Québec – Vu du Château..., NFB – Imavision Other licenses were issued to add to distribution channels and expand the line of available products. The Corporation played an active role in increasing the number of points of sale by setting up a virtual boutique on its website, along with boutiques at Espace 400e and kiosks at certain events—known as satellite sites—which are discussed later. The main license holders and distribution channels associated with the 400th anniversary celebrations are as follows: Forever Quebec / Infiniment Québec, Jean-Claude Labrecque, Productions Thalie Contes classiques de Noël, 10e Avenue Productions, Imavision Images de Québec: 1608-2008: 400 ans de charme et de beauté, Brainworks A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising June 18, 2008 “We’re proud to be a cultural partner of Québec City’s 400th anniversary celebrations and to pay tribute to Québec artists who, through their talents, have shaped and marked the cultural history of the province.” – Diane Langlois, Groupe Archambault 452 453 MAIN LICENSE HOLDERS AND DISTRIBUTION CHANNELS (EXCLUDING THE VIRTUAL boutique) IN ALPHABETICAL ORDER MAIN 400th ANNIVERSARY CHANNELS (EXCLUDING THE VIRTUAL BOUTIQUE AND ESPACE 400e AND SATELLITE SITE BOUTIQUES) IN ALPHABETICAL ORDER LICENSE HOLDER OR DISTRIBUTOR PRODUCT DISTRIBUTION CHANNELS Aliments Mont-Bec Digestive mints Aliments Mont-Bec Québec City hotels and restaurants BUSINESS/CHANNEL DISTRIBUTION CHANNEL Avalanche Clothing and other products Avalanche stores Costco Espace 400e Avalanche 6 stores across Québec Canadian Tire A dozen products, including placemats, rugs, signs, license plates Canadian Tire stores Boutiques de souvenirs Création Design Rocking chair Création Design Espace 400e 50-odd stores in Old Québec, at Jean Lesage Airport, at the Québec City aquarium, at the Citadel, at Musée de la civilisation, on board AML Cruises, and at the Delta, Hilton, Fairmont Le Château Frontenac, and Loews Le Concorde hotels Canadian Tire 8 stores in the greater Québec City area Les Éditions Cap-aux-Diamants 2 special editions of Cap-aux-Diamants magazine Maison de la Presse Internationale LMPI Museum and various boutiques Canac-Marquis Grenier 8 stores in the greater Québec City area Costco 2 Québec City stores for a special promotion Les Éditions touristiques du Québec Agenda 2008 – 400e anniversaire de Québec The Bay and Zellers, Québec City Archambault stores Maison de la Presse stores LesPAC.com Museum and hotel boutiques Groupe Archambault 5 stores, including 3 in the Québec City area and 2 in Montréal HBC (Hudson’s Bay Company) 10 The Bay, Zellers, and Home Outfitters stores (8 in the Québec City area and 2 in Montréal) Golf Town Golf ball (limited edition of 1,600 sets of 12) Golf Town stores Various hotels, restaurants, and convenience stores in the Québec City area Groupe Bulane Bottled water Hotels, restaurants, and convenience stores Wal-Mart stores Espace 400e and satellite sites Hotels, restaurants, and convenience stores Mouvement des caisses Desjardins Mainly credit unions in the Québec City area Groupe Archambault 65 items in the Sélection du 400e collection Archambault stores Espace 400e and satellite sites Société des alcools du Québec Mainly outlets in the Québec City area J. P. Carton Battery-operated candles in 2 sizes J. P. Carton Espace 400e and satellite sites Sears 30 outlets across Québec, including 5 in the Québec City area Wal-Mart 7 stores in the Québec City area and elsewhere in the province Tartans, wool socks, and food products Lambert & Compagnie Fairmont Le Château Frontenac boutique Espace 400e Lambert & Compagnie Médailles et porte-clés Champlain statuette Médailles et porte-clés Souvenir stores Espace 400e Monnaie Collection Royale Collectors’ card and other commemorative coins from the Royal Canadian Mint Monnaie Collection Royale Desjardins credit unions Canac-Marquis Grenier stores Espace 400e Promo Dynamique Accessories from the Fêtons 400 ans! collection Canac-Marquis Grenier stores Souvenir boutiques Espace 400e Pubco Produits International Collectors’ cards, bookmarks, and backpack pendants Souvenir boutiques Espace 400e 3 clothing collections: Celebration, Heritage, and Eco-Bio The Bay and Zellers stores in Québec City and Montréal Home Outfitters stores, Québec City Souvenir boutiques Espace 400e Signa Marketing Société des alcools du Québec (SAQ) W2 Environmentally friendly bags SAQ outlets Espace 400e Québec 400 ans clothing collection Sears stores The Image Mill T-shirts Espace 400e VIRTUAL BOUTIQUE Under new management in 2008, the Merchandising team clarified its mission and refocused its efforts on marketing Québec 2008 official merchandise. Although the initial plan had been for all spinoff products be sourced from a single supplier and sold through a transactional site and other channels, this was not the case in early 2008. Much like with any product distributed to the general public, the team was fielding regular requests from internal and external clients, particularly conventions, financial backers, partners, and businesses. THE REALITY SIGNA Marketing WEB HBC and stores Merchandising W2 SEARS THE GOAL AVALANCHE STORES Y Z CHANNELS END BUYERS CHANNELS WEB END BUYERS A Lasting Legacy / The 400th Anniversary’s Friends and Allies Purchasers did not have a clear idea of all the products available and where to obtain them. Signa Marketing products were sold in HBC stores and on the Corporation’s transactional site, W2 was in Sears stores, Avalanche sold its products in its stores, and other products were sold through licensees with their own networks. Given the number of licensees, collections, and networks, the procurement, distribution, and inventory management procedures had to be completely overhauled. June 29, 2005 END BUYERS PRODUCTS “Our goal is to foster partnerships that allow the entire region to look farther into the future and are designed with an eye to excellence and innovation.” – Josée Laurence 454 455 BOUTIQUES AT ESPACE 400e Société du 400e Boutique at Place des Partenaires viewed from Quai Saint-André Merchandise Product Sales Espace 400e Boutiques, Summer 2008 $70,000 Société du 400e $60,000 Passagers/Passengers exhibition catalog $50,000 $40,000 $30,000 Société du 400e Ephemeral Gardens catalog $20,000 Oct. 19 Oct. 12 Oct. 5 Sept. 28 Sept. 21 Sept. 14 Sept. 7 August 31 August 24 August 17 August 10 August 3 July 27 July 20 July 13 July 6 June 29 $10,000 June 8 Still, a virtual boutique integrated into the Corporation’s website MyQuebec2008.com in December 2007 helped boost the visibility of official merchandise and points of sale. With the celebrations around the corner, a home portal was added to the transactional site presenting the full selection of official products available from Corporation suppliers—including Signa Marketing, W2, and Avalanche—and various distribution networks such as HBC, Sears, Wal-Mart, and Avalanche. A media tour was subsequently conducted to gain visibility and introduce the general public to the collections and sales networks already associated with the 400th anniversary celebrations. The diagram below illustrates both traffic at Espace 400e and total sales at the two boutiques, mainly at Place des Partenaires. SALES OF OFFICIAL MERCHANDISE BY WEEK AT ESPACE 400e BOUTIQUES (FOR REFERENCE PURPOSES ONLY) The Merchandising Department got its products back and resumed inventory management in its own warehouses. Avalanche, which had the contract to run the boutiques at Espace 400e, managed to buy back those items already produced, and Promo Dynamique lent a hand with production and marketing of the Fêtons 400 ans! items. The Corporation had to pull out all the stops just to achieve part of its objectives. The longed for transactional site featuring all licensee products was never to be. Only Signa Marketing’s products were available through the Corporation website. The first version of the virtual boutique and its home portal were kept online until the celebrations ended. However, the list of products from other suppliers and their distribution networks were posted for information purposes. Local and other visitors wishing to purchase official merchandise also found a host of options at the permanent boutique under the bigtop at Place des Partenaires. At the peak of the celebrations, these boutiques were open seven days a week from 10:00 a.m. to 11:00 p.m. June 22 In spring 2008, the Merchandising Department called on Groupe Promobel for assistance with managing inventory, turning the virtual boutique into a transactional site, and designing a collection of items sporting the slogan Fêtons 400 ans! The day before the new site was to go live and right before peak season, the Corporation suffered a major setback when Groupe Promobel suddenly went out of business. The Espace 400e Pavilion boutique was inspired by museum shops, showcasing an array of gifts ranging from jewelry and tartans to historic items and aboriginal products, in addition to Sélection du 400e, a collection of books, CDs, and DVDs compiled in collaboration with Groupe Archambault, the cultural partner of the 400th celebrations. Also available were catalogs from the Passagers/Passengers exhibition and the Ephemeral Gardens. June 15 It was a big job, but it had to be done: create a single online shop where all available products could be viewed and purchased, regardless of licensee, and external and internal clients could obtain official merchandise for use as promotional items and protocol gifts. Plans called for products to be stored in a central warehouse for more efficient inventory management and faster delivery to end customers, as well as the creation of an intranet to meet the internal requirements of the Corporation and its partners. As the main meeting place for tourists and Québec City residents in summer 2008, Espace 400e was the cornerstone of the official merchandise distribution network from June 3 to October 19. Following a call for tenders by invitation issued in February 2008, Avalanche was selected to run both of the Corporation’s souvenir boutiques at Espace 400e—one at the Pavilion and the other at Place des Partenaires. The Corporation earned income in the form of royalties and rent. Week ending Société du 400e 400 flashs, de Piaf à Dion A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising July 8, 2008 “In this time of celebration and commemoration, it is normal that we pay tribute in our turn to Roland of Québec, the photographer who over the years has become a veritable Québec City artistic institution.” – Daniel Gélinas 456 457 The table below lists other points of sale and promotional activities: SATELLITE SITES Merchandise points of sale at the six 400th anniversary perfor mance venues were run by employees hired for the occasion, by Corporation staff and volunteers, or by specialized businesses. The Corporation installed and managed official souvenir kiosks for the first two major events on the program: The Kickoff and The 400 Year Journey. An initial kiosk at Place D’Youville combined under one roof an official souvenir mini-boutique, information services, and Operation Red Nose. On January 4 and 5, the setup was repeated on Rue Saint-Jean, this time for The 400 Year Journey. Global Merchandising Services Date OTHER POINTS OF SALE AND PROMOTIONAL ACTIVITIES December 2007 Media tour at launch of virtual boutique April 2008 Media tour at launch of home decorative items May 2008 Employees and partners invited to a showroom at the Corporation office June 2008 Volunteers invited to temporary kiosks at Université Laval July 2008 Aboriginal artisans at Place des Partenaires August 2008 Book show and meet & greet with Québec City’s 400th anniversary authors at Espace 400e’s La Grande Place October 2008 Employees and volunteers invited to temporary kiosks at ExpoCité Fall 2008 Virtual boutique discounts offered Late 2008 Distribution of discount coupons for participating souvenir shops Year round Sponsors granted purchase credits equal to a percentage of their sponsorships Céline on the Plains show T-shirt OFFICIAL PRODUCTS Bravado Paul McCartney concert T-shirt Société du 400 e Official souvenir kiosk at The Kickoff The satellite site formula was repeated on July 6 at La Grande rencontre familiale in cooperation with Avalanche, which had also run the official 400th celebrations souvenir kiosk for the Summer Festival at ExpoCité and was managing the boutiques at Espace 400e. The Corporation called on the firm NoFrage to manage the kiosks that would serve the thousands of fans attending the Paul McCartney and Céline Dion shows on the Plains of Abraham. On July 20, kiosks were set up at Parc de la Francophonie and at the entrance to the site, where the 3,000 T-shirts produced for Sir Paul’s concert sold out in no time several hours before the event, before the opening of a planned third point of sale on the performance site. On August 22 during Céline on the Plains, points of sale for the 4,500 T-shirts featuring the star were set up at locations across the show venue. Traveling sales teams also helped distribute official bottled water at some satellite sites, particularly during La Grande rencontre familiale and The Walking Road, as well as at the Paul McCartney concert, where festival-goers could also obtain batteryoperated candles produced by J.P. Carton. Souvenirs officiels, Choix verts, and Sélection du 400e—the merchandise marketed to promote Québec City’s 400th anniversary brand—originally came from licensees. As excitement built, the Corporation itself designed certain items, thereby expanding the product line as time went by. Official product categories included clothing and accessories; outdoor, travel, office, craft, and collectors’ items; distinctive gifts; and a host of books, CDs, and DVDs for a variety of audiences. Within these categories were a dozen Choix verts, including ecoorganic T-shirts and jackets, environmentally friendly bags and notebooks, and organic maple products. Bravado Paul McCartney concert women’s T-shirt These are a few of the items found in each of the product categories: An array of clothing for men, women, and children: T-shirts, polos, shirts, sweaters, cardigans, sleeveless vests, jackets, plus eco-organic jackets and T-shirts Some fifteen caps, scarves, and tuques Nearly fifty accessories: assorted glasses and mugs, keychains, magnets, cardholders, eyeglass cloths, photo cubes, photo frames, battery-operated candles, eco-friendly bags A dozen outdoor items: pinwheels, umbrellas, ponchos, cooler/ seats, sunglasses, binoculars, BBQ aprons, corkscrews, picnic blankets, golf balls Travel items: backpacks, leather bags, shoulder bags, garment bags, travel kits OTHER POINTS OF SALE AND PROMOTIONAL ACTIVITIES Promotional items: pins, lanyards, buttons, stickers, posters, pennants Throughout the celebrations, promotional activities aimed at target audiences were held to promote the 400th anniversary brand. For example, sponsors were invited to take advantage of a purchase credit equal to a percentage of their sponsorships, and special prices were extended to partners and financial backers. Some fifteen office items: calendars, notebooks, pens, coasters, cardholders, bookmarks, postcards Home decorative items: placemats, rugs, license plates, placards, car flags These promotions, for the most part carried out in 2008, culmi nated in a big end-of-event sale held in the special showroom at the Corporation office from December 1, 2008, until quantities sold out. This final marketing push raised approximately $13,000 in revenue. Entertainment articles: collectors’ cards, books, Cap-auxDiamants magazines, CDs and DVDs including the 400th Anniversary of Québec, The Castle Chronicles DVD box set, and exhibition and Ephemeral Gardens catalogs Société du 400e Official product kiosk at Laurier Québec Thirty-odd artisanal products: rocking chair, clocks, jewelry, throws, tartans and blankets, arrowhead sashes, wool socks, Christmas ornaments, maple products, and other local produce Distinctive items: assorted engraved pieces, collectors’ coins A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising August 11, 2008 “As of tomorrow, the exclusive and eagerly awaited Paul McCartney concert T-shirts will be available! They will be on sale starting at 10 a.m. from Espace 400e and at MyQuebec2008.com.” – Gérard Bouchard 458 459 Other products enjoyed some degree of success, particularly the home decorative items sold in Canadian Tire stores, the 2008 Québec City anniversary day planner, and the poster from The Image Mill. Special promotions were targeted at potential purchasers, who could get 400th anniversary items at The Bay, Zellers, Sears, Wal-Mart, and Avalanche stores in Québec City, among other places. All categories combined, two products stood out during Québec City’s 400th anniversary celebrations: The most popular item: the 400th anniversary pin On January 31, 2007, the Corporation announced the sale of 400th anniversary souvenir pins at $3 each, taxes included, in the eight borough offices and four City of Québec points of service. These pins were a great way for residents to spread the festive spirit, a wish expressed by Serge Allen, then Commissioner General of the celebrations. On the eve of the festivities, the increasingly popular pin was given a new look. It was affixed to a colorful bookmark adorned with a fabric ribbon reading Québec 1608–2008, evoking the festive signature of the celebrations. In response to demand, points of sale at borough offices and the City’s points of service were joined by Québec City Tourism information bureaus; the National Assembly boutique; The Bay, Zellers, Home Outfitters, Sears, and Canadian Tire stores in the greater Québec City area; souvenir shops; and in summer 2008 the boutiques at Espace 400e. The pin’s popularity made it a hot item for conventions, hotels, restaurants, and other organizations and businesses. The graph below shows the percentage of revenues from the sale of merchandise, by category, based on royalties paid by licensees and the Corporation’s direct sales: Clothing (49%): Including all clothing for men, women, and children, as well as caps, scarves, and tuques plus Paul McCartney T-shirts, which alone represented 33% of all merchandise sales revenues Accessories (14%): Including miscellaneous accessories, outdoor and travel items Promotional items (24%): Including all promotional items, such as the pin—which is presented individually and alone represented 14% of sales revenues—office items, and home decorative items Feature product: the Paul McCartney concert T-shirt Reflecting the tremendous success of Sir Paul McCartney’s show on the Plains of Abraham on July 20, 2008, T-shirts featuring the former Beatle flew off the shelves in several hours. The mania continued long after the dust had settled on the Plains. Cultural products (13%): Including entertainment articles, artisanal products, and distinctive products PERCENTAGE OF INCOME FROM ROYALTIES AND DIRECT SALES BY THE CORPORATION, BY PRODUCT CATEGORY (FOR REFERENCE PURPOSES ONLY) The Corporation pulled out all the stops to meet the unprece dented demand, purchasing a large quantity of these T-shirts from the supplier Bravado. With 11,000 in all sold—3,000 the day of the concert (managed by NoFrage) and 8,000 afterwards— the Paul McCartney T-shirts were all the rage, drawing endless lines at Place des Partenaires at Espace 400e on August 12 when the boutique was stocked. 14% A virtual micro-boutique was created especially for these products in cooperation with Avalanche, which from August 12 to 16 managed the thousands of orders placed through the Corpo ration website. 16% 14% 13% 10% Société du 400e 33% 400th anniversary celebration pin Société du 400e Le Moulin à images (The Image Mill) poster Bravado Paul McCartney concert T-shirts Société du 400e Pins affixed to bookmarks A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising To illustrate the popularity of the items sold, the Corporation’s revenues—totaling nearly $900,000—were broken down by product category. This breakdown, for information purposes only, does not take into account product sales by licensees, but only royalties paid to the Corporation as well as its direct sales. Income from royalties represented 35% of total revenues from merchandise, while 65% was attributable to the Corporation’s direct sales, twothirds of which were of the two feature products: the 400th anniversary pin and Paul McCartney T-shirts. September 6, 2007 CLOTHING CULTURAL PRODUCTS PINS PROMOTIONAL ITEMS ACCESSORIES McCARTNEY T-SHIRTS The Québec City Chamber of Commerce has ordered 400 of the 400th anniversary caps. They will be distributed on September 11 at the business community’s luncheon conference. 460 461 ECO-FRIENDLY BAG CAP TARTAN PENS SHOULDER BAG COOLER/SEAT ECO-ORGANIC FLEECE VEST MEN’S POLO MUG ASSORTED GLASSES KEYCHAINS BACKPACK NOTEPAD FLAGS PINWHEELS WATER BOTTLES CARDHOLDERS NOTEBOOK UMBRELLAS LEATHER BAG PHOTO CUBE EYEGLASS CLOTH COMMEMORATIVE BRILLIANT DOLLAR A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising ORGANIC MAPLE PRODUCTS 2008 Over 200 official anniversary products will be put on sale. 462 463 LADIES’ SHIRT CAP LADIES’ T-SHIRT GOLF UMBRELLA MEN’S POLO BBQ APRON TRAVEL MUGS RUGS LADIES’ T-SHIRT CHAMPLAIN STATUETTE WINDBREAKER BLANKET WAIST PACK MEN’S SWEATSHIRT CLOCK ROCKING CHAIR LADIES’ POLO WOOL SOCKS CHRISTMAS ORNAMENT JEWELRY A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising July 9, 2007 “A major event is coming next year, and I’m thrilled to promote it during my races this summer.” – Marie-Hélène Prémont, cyclist, proud to display the 400th anniversary logo on her clothing 464 465 Céline on the Plains BOX OFFICE Since the Corporation wanted to put on free activities for the public and generate own-source revenue, it had to put in place a limited number of occasionally complex pricing measures. However, in order to meet its financial targets, the Corpora tion needed to record box office revenue and therefore had to come up with various ways of raising over $1.7 million. How this money was spent is discussed in the next chapter. Wattman Trains & Trams In spring 2008 Wattman was given an operating license to provide electric train service at the Espace 400e site—much to the delight of younger visitors. Some 14,000 tickets were sold from late June to early September at $3 apiece. The Corporation’s six Major Partners: Bell, SAQ/Vins de France, Desjardins, IGA, Ultramar, and McDonald’s (48,000) First, free admission to the official Espace 400e site let visitors take in a number of free concerts, workshops, and shows, along with The Image Mill and the Ephemeral Gardens. Over 2,800 shows were put on free of charge for more than one million visitors, with the Passagers/Passengers exhibition being the main paying event. Tourist offices and concert venues outside Québec City, i.e., in Montréal, Sherbrooke, Trois-Rivières, Saguenay, Gatineau, Rimouski, Gaspé, Val-d’Or, and Sept-Îles (16,000) Québec City tourist offices (5,000) Passagers/Passengers Exhibition $7 for adults age 16 and over $5 for children age 12 to 16 Free for children under 12 The Corporation also set up an activity especially for younger visitors: Flight 400 for Québec City. By appointment, school groups and summer camps for children 12 and over also enjoyed more than 1,000 special tours. Around 25,000 tickets were sold to businesses in lots of 500 and 1,000. Businesses that bought them had to give a percentage of their share to a charity of their choosing. Some 69,000 were given to the public at no cost by ESPACE 400e Making the public pay to see the exhibition at Espace 400e was one option. The Corporation therefore used a box office system for the Passagers/Passengers exhibition, which attracted 50,000 visitors. Following a call for tenders, an agreement was reached with the Billetech network to manage the service at a counter at Espace 400e. Charging admission for the exhibition, which ran from 10:00 a.m. to 9:00 p.m. daily from June 3 to October 19, restricted entry to the three rooms on the Pavilion’s two floors. Nearly two dozen visitors were allowed to enter every half hour, with admission prices as follows: Of the 100,000 tickets to the show, 25,000 were sold to businesses to meet the target of $500,000. Tickets slated for the public were then shared around the province by the Corporation’s six Major Partners, tourist offices, regional concert halls, and Québec City tourist offices. The Wattman electric train at Espace 400e The Corporation distributed 6,000 tickets directly in promotional operations and to dignitaries, numerous partners, journalists, people with reduced mobility, volunteers, and employees. 400th ANNIVERSARY PRODUCTIONS Cirque du Soleil Société du 400e The Corporation sought to put on free shows and events for as many people as possible. Given this, it was difficult to envisage earning revenue for these shows. The Corporation therefore turned to private companies to sell tickets to the Céline Dion and Cirque du Soleil shows, distributing tickets free of charge across their public networks. In conjunction with producers, the Corporation adopted a rather unusual way to distribute tickets to both shows. Some tickets were sold to businesses as package deals before being distributed free of charge to the public. Firms that took the Corporation up on this offer agreed to redistribute their tickets and give 10% of their share to a charity of their choice. Once the budget was reviewed in 2007, it became clear that both shows—which already featured on the official event program—would require additional financing. Despite the good intentions behind the process and the involvement of sponsors and businesses, distributing tickets in this way proved a complex undertaking and a source of frustration for many. But the decision proved to be the right one given the interest shown in both special events. For the five Cirque du Soleil shows at Colisée Pepsi between October 17 and 19, 2008, 25,000 seats were sold to businesses, generating over $900,000 in the process. Other tickets were also distributed free of charge to the public, mainly via the ExpoCité box office in return for a service charge. In all close to 80,000 tickets were distributed as follows: 25,000 tickets were sold in lots of 500, 250, and 100 to businesses that then had to give a certain number of their tickets to charity. 38,000 tickets were given away to the public either at the Laurier Québec shopping mall or the ExpoCité box office or by phone or online via the Billetech network. SITE OPERATIONS Revenues raised at the sites came from profitable activities such as food and beverage sales and room rentals. Partnerships with companies selling food at Espace 400e and satellite sites will be discussed first, followed by reception venues at the Espace 400e Pavilion, better known as the Air Canada Maple Leaf Lounge. FOOD CONCESSIONS Food and beverages were in demand at the Espace 400e site and major events. Partnerships with sponsors Sleeman Unibroue, Société des alcools du Québec (SAQ), Sopexa Canada – Vins de France, and Alex Coulombe ltée (Pepsi) were invaluable in this respect. Espace 400e As part of the process to extend the call for tenders launched in 2007, the Corporation began negotiations with food service operators with a view to awarding permits and inking deals to sell food and beverages at Espace 400e. It intended to earn royalties on alcohol sales, the operation of food and beverage stands, and the rental of certain venues: At La Grande Place, which combined counter service (soups, sandwiches, salads, cheese, and desserts) with table service for drinks At Lounge SAQ/Vins de France on the mezzanine level at La Grande Place, which had a capacity of 150 and served $50 meal deals with selected wines At Bistro SAQ/Vins de France and on the patio by the wharf with table service for 200 In the Air Canada Maple Leaf Lounge, which had two rooms and a patio with bar service (another source of revenue) 15,000 tickets, including 13,000 for the general public were distributed in promotional operations and as a thank-you to partners, dignitaries, the Francophonie Summit, journalists, people with reduced mobility, volunteers, and employees. The Corporation was thus able to meet its financial targets, while putting on free shows of exceptional quality for the public. Société du 400e Air Canada Maple Leaf Lounge Société du 400e Espace 400e Pavilion box office A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising September 17, 2008 “We hope that people from all walks of life who have never seen Cirque du Soleil will have an opportunity to experience the magic and appreciate the beauty and creativity of the company.” – Jean Leclerc 466 467 Food and alcohol were sold at Espace 400e by catering company Pastissimo in conjunction with the Sleeman Unibroue brewery, SAQ, and Sopexa Canada – Vins de France. Alex Coulombe ltée (Pepsi) products were also on sale at counters and from vending machines. All in all, with La Grande Place and its mezzanine and Bistro SAQ/Vins de France on the wharf, Espace 400e had close to 900 seats where people could eat and drink. 400th Anniversary Productions Société du 400e Inside Bistro SAQ/Vins de France The Corporation also had booths where people could buy alcohol, which were managed either by the Corporation itself (December 31, 2007, and January 5 and 6, 2008) or private operators at 400th anniversary productions. The Corporation therefore called on the services of Broue sur roues at Encounters, La Grande rencontre familiale, Viens chanter ton histoire, the Paul McCartney concert, The Walking Road, Céline on the Plains, Paris/ Québec – À travers la chanson, and Pleins feux sur l’OSQ. Partnerships with the Sleeman Unibroue brewery, SAQ, Sopexa Canada – Vins de France, and Alex Coulombe ltée (Pepsi) enabled the Corporation to make a profit by operating bars at major events. Société du 400e SAQ bistro at the Viens chanter ton histoire concert The table below lists the satellite sites and the number of booths at each event. NUMBER OF POINTS OF SALE ONSITE IN CHRONOLOGICAL ORDER EVENT AND DATE Société du 400e Bistro SAQ/Vins de France from Bassin Louise Société du 400e SAQ/Vins de France booth at the Encounters show ATTENDANCE 50,000 5 The 400 Year Journey January 5 and 6, 2008 21,000 2 Encounters July 3, 4, and 5, 2008 75,000 2 La Grande rencontre familiale July 6, 2008 10,000 1 Viens chanter ton histoire July 15, 2008 60,000 1 Québec City Summer Festival bistro Paul McCartney concert July 20, 2008 270,000 5 50,000 2 230,000 8 Paris/Québec – À travers la chanson August 24, 2008 80,000 8 Pleins feux sur l’OSQ August 25, 2008 50,000 8 Céline on the Plains August 22, 2008 Société du 400e Société du 400 e SAQ bistro at the entrance to the Plains at the Viens chanter ton histoire concert Espace 400e June 3 to September 28, 2008 (October 19 for the Air Canada Maple Leaf Lounge) A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising NO. OF POINTS OF SALE The Kickoff December 31, 2007 The Walking Road August 15, 2008 The terrace belonging to Lounge SAQ/Vins de France at La Grande Place Denis Lemelin Ice bars at The 400 Year Journey August 22, 2008 Bistro SAQ/Vins de France Over 1,000,000 La Grande Place Lounge SAQ/Vins de France Air Canada Maple Leaf Lounge “We were all very impressed with the 400th celebrations to date and the obvious skill and hard work that has gone into organizing the events.” – John Sleeman 468 469 ROOM RENTAL Renting out rooms at Espace 400e was also earmarked as another potential source of income. A reservation system was put in place especially for the Pavilion’s two reception rooms and patio, to the great delight of the businesses and organizations that leaped at the chance to hold receptions there before showings of The Image Mill. Air Canada Maple Leaf Lounge rentals allowed these businesses and organizations to host employees, suppliers, and clients for a cocktail or meal, with The Image Mill crowning a memorable evening. This highly sought-after private venue was tastefully furnished and had its own bar. It afforded splendid views of the surrounding area and could host up to 250 standing guests (or 160 seated) at a cost of $5,000 for evenings when The Image Mill was running and $2,000 on evenings with no projection. Open from June 3 to October 19, the lounge was reserved for around 30 eve nings, with the option of added catering at the companies’ expense. The lounge was also used to host Corporation partners free of charge and was a popular reception venue with visiting dignitaries who saw it as something of a rite of passage from which to admire Québec City and take in all of the Espace 400e site. And so the Corporation organized thirty-odd evenings for over 7,000 guests there. Sixteen of them were open to the general public, who could purchase same-day front row seats to The Image Mill for $5 per person. OTHER MERCHANDISING AGREEMENTS Safe in the knowledge that the festivities would prove a big tourist draw because of the nature of the celebrations and the headline events on offer, the Corporation reviewed, starting in 2004, other successful proposals for memorabilia and television broadcast licenses, among other things. MEMORABILIA In addition to revenue-generation initiatives, the Merchandising Department also spearheaded a number of commemorative projects to raise the profile of the celebrations. Coins On January 9, 2008, the Royal Canadian Mint, which celebrated its centenary in 2008, issued collectors’ coins with 400 years of history behind them to mark Québec City’s anniversary. The proof silver dollar and a brilliant uncirculated version of the coin were limited to a mintage of 65,000 and 35,000 respec tively. The coins—which were the work of Québec artist Suzanne Duranceau—feature legendary explorer Samuel de Champlain in front of the Habitation he built at Cap-aux-Diamants. Denis Lemelin Royal Canadian Mint commemorative dollar coin The 2008 limited set—of which only 60,000 were minted—got the full VIP treatment to mark the city’s historic milestone: for the first time ever, a commemorative silver dollar coin was gold plated. On January 30, 2008, the media were on hand as the Royal Canadian Mint presented Québec City mayor Régis Labeaume and Corporation board chair Jean Leclerc with a replica of the commemorative dollar at Québec City Hall. On March 5, 2008, the Royal Canadian Mint announced the introduction of a commemorative $2 coin. The work of Québec jeweler Geneviève Bertrand, a total of six million of the coins were struck and unveiled on May 7 at the World Ice Hockey Championship in Québec City. Denis Lemelin The Royal Canadian Mint proof set A limited edition collectors’ card was also released by the Royal Canadian Mint. It showcased the commemorative $2 coin and a collectors’ medallion and was designed to display the 2008 coins. Gilles Fréchette Poster of the commemorative $2 coin unveiled on May 7, 2008 Société du 400e Air Canada Maple Leaf Lounge leaflet Denis Lemelin Mayor Régis Labeaume and Jean Leclerc receive a replica of the commemorative dollar coin from Marguerite Nadeau and Ghislain Harvey of the Royal Canadian Mint. A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising May 16, 2008 “The 400th anniversary commemorative stamp pays tribute to the people who built Québec City, as well as the earlier presence of the First Nations.” – Jean Leclerc, on the commemorative stamp and coin issued for the 400th anniversary 470 471 Stamp As the Corporation planned the celebrations, it hoped that is suing a postage stamp would raise the profile of Québec City’s 400th anniversary and generate economic spinoffs. In financial year 2006–2007, discussions were held with Canada Post to make this project a reality. On May 16, 2008, Canada Post issued a 52¢ stamp to mark Québec City’s 400th anniversary. It was the fifth and final one in a five-year series on the French presence in North America that began and ended in conjunction with France’s postal service, La Poste. The stamp had a run of 2.5 million and paid tribute to Champlain, who was featured hailing the aboriginals from his ship, with his Habitation in the background. To underscore the importance of the event, the Corporation’s Hospitality Service was tasked with organizing a reception at a press conference to mark the launch of the Canada Post stamp in conjunction with France’s La Poste. Representatives from Canada Post and its Stamp Advisory Committee, Québec City’s stamp-collecting society, the Royal Philatelic Society of Canada, France’s Consulate General in Québec City, the governments of Québec and Canada, the City of Québec, the Corporation, and the media were all present at a reception at the Québec Garrison Club on May 16, 2008. The 2008 philately program also led to other stamps being issued for the 400th anniversary, notably for the World Ice Hockey Championship and the 12th Francophonie Summit. TELEVISION BROADCAST LICENSES Christian Desjardins David F. Blair (Société du 400e), Raymond Dion (City of Québec), and Serge Pitre (Canada Post) at the unveiling of the commemorative stamp on May 16, 2008 Official Song “Tant d’histoires,” (Light of My Soul) the official 400th anniversary song, was unveiled on August 28, 2007, following a competition described in the previous chapter. Due to growing popular demand, an audio file of the song and its score—commissioned in fall 2007—were soon added to the MyQuebec2008.com website, where they could be downloaded free of charge. Many choirs from near and far put the song on their repertoire, and Alliance des chorales de Québec performed a four-voice version of the song at the group’s general assembly in July 2008. The official song was used in various compilations, notably Kebek par Québec by Groupe Sismique and Si Québec m’était chantée by Musicor, which featured the official song in its original form sung by composer Danny Boudreau. These compilations were distributed by Archambault and Espace 400e boutiques, among others. A partnership agreement was signed with CBC/Radio-Canada for Espace 400e, giving the state-owned broadcaster the status of Major Partner and making it the only member of the media that was allowed to set up production facilities onsite and broadcast radio and television programs from the thick of the action. At the same time, steps were taken to explore the revenue that could potentially be earned by broadcasting 400th anniversary productions and certain Associated Programming events. Proposals from broadcasters were weighed up, beginning with a proposal for the opening show. Sponsorship agreements were signed for producing shows and recording events for television, no tably for The Kickoff, Encounters, The Walking Road, Paris/Québec – À travers la chanson, and the Paul McCartney and Céline Dion concerts. A special look back at the festivities—Les 400 coups de Québec:—was also broadcast at the end of the year. Recording the main concerts for television spawned a series of products such as Nos souvenirs du 400e, Québec 1608-2008. This magnificent box set contained two DVDs and one CD and was produced in conjunction with various producers of cultural events as a souvenir of the spectacular celebrations that Québec City enjoyed throughout its 400th anniversary year. Société du 400e Rencontres (Encounters) poster The box set contained the following: Fêtons nos 400 ans, a documentary, and 400 souvenirs en images, a photo album, looking back at the events that marked 2008 in Québec City Grands moments des festivités du 400e, which features excerpts from the main productions, including The Kickoff, The 400 Year Journey, The Image Mill, Encounters, Viens chanter ton histoire, the Paul McCartney concert, Céline on the Plains, Paris/Québec – À travers la chanson, and The Walking Road Si Québec m’était chantée / 1608-2008, a compilation of 15 of the best songs featuring Québec City All in all, a great deal of hard work in terms of sponsorship and merchandising enabled the Corporation to join forces with some first rate partners in order to not only meet its financial targets but also improve the services and programming available to the public. Canada Post Commemorative stamp Société du 400e Danny Boudreau and Louis Mathieu, composer and author of the official song, Tant d’histoires Société du 400e Nos souvenirs du 400 , Québec 1608-2008 box set e A Lasting Legacy / The 400th Anniversary’s Friends and Allies Merchandising November 2008 “Québec City’s 400th anniversary now immortalized: the organizers of the biggest series of cultural events the city has ever known have released a 400th anniversary boxed DVD set.” – Claude Giguère, Le Journal de Québec