COLLABORATING TO PROVIDE MICROFINANCE TO
Transcription
COLLABORATING TO PROVIDE MICROFINANCE TO
COLLABORATING TO PROVIDE MICROFINANCE TO CAREGIVERS OF ORPHANS AND VULNERABLE CHILDREN IN ETHIOPIA by Grace Bae Bahng A Dissertation Presented to the FACULTY OF THE GRADUATE SCHOOL UNIVERSITY OF SOUTHERN CALIFORNIA In Partial Fulfillment of the Requirements for the Degree DOCTOR OF PHILOSOPHY (POLICY, PLANNING, AND DEVELOPMENT) August 2009 Copyright 2009 Grace Bahng DEDICATION This dissertation is dedicated to the millions of children around the globe who have had a father or mother taken away from them because of war, sickness, poverty, or other misfortune. We cannot justify your loss but can only work to extend a home of belonging and well-being to you. This dissertation is also dedicated to the generation of Koreans who were orphaned by the war, including my own mother. Your children are indebted to you for your resilience, sacrifice, and diligence. ii ACKNOWLEDGEMENTS I am not sure what the newly earned three letters after my name will mean for me from this point forward, but I am extremely grateful for the time that I have had at USC. My hope is that the time and energy that many have invested in me during my time here will not simply remain with me but will somehow work its way towards improving the inclusiveness of well-being in our global community. To my family, I offer my deepest thank you for your continued support and inspiration in my life. To my father, thank you for challenging me with your diligence and generosity. To my mother, thank you for helping me to better understand the plight of the orphan and for reminding me not to take the fullness of my life for granted. To Christine and Tracy, thank you for your comforting sisterhood and for showing me how to give your lives away. To my husband, Phil, thank you for walking with me with through the highs and lows of this process, especially towards the end. To the folks at World Vision International and VisionFund International, thank you for giving me a window into the good work you do around the globe everyday. To Lisa Jackinsky, thank you for all the ideas, support, and follow-up emails. Thank you also to Richard Reynolds, Worku Tsega, and Grace Sebageni for their support in this iii research. Finally, thank you to Shimeles Teferra for your invaluable contributions to the data collection process. My gratitude goes to my committee members as well. To my advisor, Dr. Shui Yan Tang, thank you for your patience and wisdom with me during this process. To Dr. Bryant Myers at Fuller Theological Seminary, thank you for not only providing this research opportunity and valuable comments, but also for demonstrating a respect for the poor that I hope I can model one day. To Dr. Terry Cooper, thank you for your mentorship and encouragement during my time at USC. Finally, to Dr. Donald Miller from the School of Religion, thank you for your contributions and time to this project as well. There are countless others who have helped me to complete this work of research as well and I ask that the omission of their names be forgiven. I close, however, with my most humble and genuine offer of thanks. To my God, father of the orphan and protector of the widow, thank you for sustaining me in every way. iv TABLE OF CONTENTS DEDICATION ii ACKNOWLEDGEMENTS iii LIST OF TABLES viii LIST OF FIGURES ix ABBREVIATIONS x ABSTRACT CHAPTER ONE: OVERVIEW OF THE DISSERTATION 1.1 Research Objectives 1.1.1 Including the Most Vulnerable in the Community in Microfinance 1.1.2 Joining Microfinance Institutions (MFIs) with Community Development Organizations 1.1.3 Strengthening OVC Household Capacity 1.2 World Vision International (WVI) 1.2.1 Organizational Background 1.2.2 World Vision Ethiopia (WVE) 1.2.3 Wisdom Micro Financing Institution S.C. (WISDOM) 1.2.4 Individualized Approach to Development 1.3 Research Questions 1.3.1 Microfinance for Groups Vulnerable to Social Exclusion 1.3.2 Motivating Collaboration with the MFI 1.3.3 Mitigating the Negative Effects of Loss For OVC Households with Microfinance 1.4 Research Design 1.4.1 The PRISMA Project: Integrating Support and Care with Microfinance 1.3.3 WVE’s Guraghe Area Development Program (ADP) 1.3.4 WVE’s Wonchi Area Development Program (ADP) 1.5 Sources of Data 1.5.1 Structured Interviews 1.5.2 OVC Household Surveys 1.5.3 Performance Data 1.6 Challenges with Cross-Cultural Research xii 1 4 7 8 9 10 11 13 15 17 19 20 21 22 24 25 26 28 30 32 34 38 38 v CHAPTER TWO: INCREASING FLEXIBILITY TO MITIGATE SOCIAL EXCLUSION IN BORROWING 2.1 An Overview of Social Capital Theory in Development Practice 2.1.1 A Resurging Interest in Social Capital Theory 2.1.2 Effects of Social Capital in Economic Development 2.2 Social Capital in Microfinance Group Lending Practices 2.2.1 Conceptual Overview of Group Lending 2.2.2 Peer Selection and Screening 2.2.3 Peer Monitoring and Enforcement 2.2.4 Microfinance and Groups Vulnerable to Social Exclusion 2.3 Including and Screening Groups Vulnerable to Stigma for Microfinance: WISDOM Micro Financing Institution 2.3.1 The Guraghe and Wonchi ADPs 2.3.2 WISDOM’s Lending Model: Screening Over Monitoring 2.3.3 Assumptions Concerning OVC Caregivers and Microfinance 2.3.4 Overcoming Assumptions: OVC Caregivers as WISDOM Clients 2.4 Flexibility through Multiple Actors 2.4.1 The Role of WVE Community Workers 2.5 Monitoring through Collaborative Relationships 4.6 Summary and Conclusion 43 45 45 47 50 51 53 54 55 56 57 58 61 66 68 70 75 82 CHAPTER THREE: INCENTIVIZING COLLABORATORS FOR MICROFINANCE INSTITUTIONS (MFIs) 85 3.1 The “Microfinance Schism” 87 3.2 Wisdom Micro Financing Institution (WISDOM) and World Vision Ethiopia (WVE) 90 3.2.1 Motivations to Collaborate Among WVE Community Workers 92 3.3 Factors in Motivating Collaboration Among WVE Community Workers 94 3.3.1 WISDOM’s Impact in the Community 95 3.3.2 The Role of the Collaborating Manager 98 3.3.3 The MFI as an Organization in Tension 101 3.4 Conclusion 106 CHAPTER FOUR: MITIGATING THE NEGATIVE EFFECTS OF LOSS FOR OVCs WITH MICROFINANCE 4.1 Identifying Areas of Vulnerability for the OVC 4.1.1 Negative Effects of Orphanhood on Children 4.2 The Hope of Microfinance: Mitigating the Negative Effects of Loss for Orphans and Vulnerable Children 3.2.1 Measuring the Impact of Microfinance for OVC Households 3.2.2 Managing Endogeneity 4.3 Discussion and Conclusion 109 110 114 116 119 123 132 vi 4.3.1 Limitations and Other Approaches 4.3.2 Contributions of this Study 133 134 CHAPTER FIVE: CONCLUSION 5.1 Research Questions 5.1.1 Microfinance for Groups Vulnerable to Social Exclusion 5.1.2 Incentives for Collaboration with the MFI 5.1.3 Mitigating the Negative Effects of Loss for OVC Households with Microfinance 5.2 Significance of These Findings 5.3 Recommendations for Development Work 5.3.1 Integrating Microfinance with Community Development 5.3.2 Understanding the Community as More Than a Label 5.3.3 Providing Incentives to Collaborate 5.4 Concluding Remarks 136 140 140 143 BIBLIOGRAPHY 159 APPENDICES Appendix A: Interview Protocol for Staff Workers from WISDOM and WVE Appendix B: Interview Protocol for OVC Caregiver Appendix C: Household Surveys – OVC Caregiver Appendix D: Household Surveys – OVC Child Appendix E: Household Surveys – OVC Adolescent Appendix F: Household Asset Survey Appendix G: Calculation of Livestock Assets Appendix H: Descriptive Statistics – Guraghe ADP Appendix I: Descriptive Statistics – Wonchi ADP Appendix J: Additional Regression Results Appendix K: OVC Psychosocial Indicator Groupings Appendix L: Village Level Regression Results 172 172 173 174 176 177 179 180 182 184 186 188 189 145 147 149 150 154 156 157 vii LIST OF TABLES Table 1: Disproportionate Impact of HIV/AIDS in sub-Saharan Africa (2006) .......... 5 Table 2: Financial Services Provided by WISDOM................................................. 16 Table 3: Kebeles Included in the Sample................................................................. 31 Table 4: Summary of Major Social Capital Theories ............................................... 49 Table 5: Worker Responses on Microfinance for OVC Caregivers .......................... 63 Table 6: Percent of WISDOM Clients Caring for OVC in Guraghe......................... 67 Table 7: OVC Caregivers Participating in WISDOM by Village ............................. 71 Table 8: Comparison of Community Workers Relationship with WISDOM............ 77 Table 9: Impact of Community Worker on Client Performance............................... 80 Table 10: WVE Community Worker (CW) Motivation to Collaborate .................... 97 Table 11: Hansmann's Four-Way Categorization of Nonprofit Firms..................... 102 Table 12: A Comparative Summary of Organizational Types................................ 103 Table 13: Organizational Summary....................................................................... 104 Table 14: Impact of Microfinance on OVC Household Consumption .................... 121 Table 15: Impact of Microfinance on OVC Household Consumption .................... 126 Table 16: Impact of Microfinance on OVC Psychosocial Well-being .................... 130 viii LIST OF FIGURES Figure 1: Strains on the OVC Household and Community Safety Nets 10 Figure 2: Individualized Approach to Development 17 Figure 3: PRISMA Implementation Model 26 Figure 4: Edja District Map 27 Figure 5: Wonchi District Map 29 Figure 6: Factors in OVC Well-Being 112 Figure 7 : Individualized Approach to Development 150 Figure 8: Integrated Approach to Development 152 Figure 9: Relationship Between Assistance and Development 153 ix ABBREVIATIONS ADP Area Development Program AIDS Acquired Immune Deficiency Syndrome CBO Community-Based Organization CCC Community Care Coalitions CIP Children in Program CLP Collaborative Learning Project CW Community Workers FBO Faith-Based Organization IGA Income Generating Activities HIV Human Immunodeficiency Virus KA Kebele (Village) MSC Microcredit Summit Campaign MDG Millennium Development Goals MED Microenterprise Development MFI Microfinance Institution MSC Microcredit Summit Campaign NFPO Not-for-profit Organization NPO Non-profit Organization NGO Non-governmental Organization OVC Orphans and Vulnerable Children x PLWH People Living with HIV PLWHA People Living with HIV/AIDS PRISMA Promoting Rural Integration and Security through Microfinance in Africa WHO World Health Organization WISDOM Wisdom Micro Financing Institution S. C. WV World Vision WVE World Vision Ethiopia WVI World Vision International UNAIDS Joint United Nations Programme on HIV/AIDS UNICEF The United Nations Children’s Fund xi ABSTRACT This dissertation studies the collaborative efforts between World Vision Ethiopia (WVE) and Wisdom Micro financing Institution, S.C. (WISDOM) to provide caregivers of orphans and vulnerable children (OVCs) in Ethiopia with microfinance. Because of the millions of new OVCs being created every year, many have thought microfinance could be an effective tool to mitigate the negative effects of loss for OVCs. Nevertheless, because OVC households can often be targets of stigmatization and can have lower levels of social capital, the heavy dependence of microfinance on mechanisms that use social capital can consequently work to exclude many OVC households. Despite the assumptions of the staff working for WVE and WISDOM concerning the capacity of OVC caregivers to participate in microfinance, it was the collaborative efforts between WVE community workers with WISDOM staff that resulted in the inclusion of more OVC caregivers in WISDOM loans. Furthermore, it was the observations of the positive impact that WISDOM was having on the community that showed to be the biggest factor in motivating WVE community workers to collaborate with WISDOM in their lending processes. The result was in a comparison among newer and older borrowers of WISDOM, in addition to eating more and attending school more often, OVCs in households who had been participating in WISDOM for over a year fared better in psychosocial measures as xii well. Thus, the potential of microfinance to mitigate the negative effects of loss for OVCs is substantial. The irony of this particular case was that both the ability of WVE community workers to include more OVC caregivers in WISDOM and the success of OVC caregivers in microfinance occurred without either organization being aware of it. As a result, collaborative efforts between the two organizations weakened in recent years while false assumptions concerning the separate needs of different populations among the poor were never challenged. However, despite the two organizations’ different missions, their work was not separate. WVE services may have actually been working to prepare many households to participate in higher forms of economic development, such as microfinance, demonstrating the importance of collaboration and integrated models for development work. xiii CHAPTER ONE: OVERVIEW OF THE DISSERTATION Microfinance refers to the delivery of financial services, typically micro or small loans, to people living in poverty-stricken areas for the purposes of increasing financial accessibility. It has become an increasingly popular intervention in reducing poverty, especially for rural women in the Two-Thirds World. Over the past thirty years, the microfinance industry has grown to over 10,000 microfinance institutions (MFIs). In 1999, there were approximately 8 to 10 million households participating in microfinance programs worldwide (Morduch, 1999, p. 1569). By 2004, there were approximately 90 million participating, according to the Microcredit Summit Campaign (MSC) (Daley-Harris, 2005; Carr & Tong, 2002, p. 7). Today, microfinance continues to increase in recognition with awards, such as the Nobel Peace Prize to Muhammad Yunus in 20061, and with initiatives, such as the UN Millennium Development Goals (MDGs). Still, despite the high hopes people have for microfinance, challenges continue to exist. Among them lies the question of how to more effectively reach the most vulnerable groups of the community. Because of its use of social capital mechanisms, microfinance can unnecessarily shut out groups who are most vulnerable to social stigma or exclusion. Nevertheless, the argument can be made 1 Yunus is the founder of the Grameen Bank in Bangladesh. 1 that it is the most vulnerable who not only need microfinance the most but who also can benefit from microfinance the most. Because pressure continues to mount for MFIs to cut costs and maintain financial self-sufficiency, collaboration can be a viable option for many MFIs. Not only can collaboration with other community organizations increase the scope of services offered by MFIs, it can also increase its ability to reach more, including those who are vulnerable to social exclusion. Collaboration with other community organizations can also improve information and monitoring efforts. However, although there are many potential benefits, collaborating can also add additional complexities and challenges to an organization’s operations. This dissertation examines how MFIs can improve their outreach efforts to include more community members who are vulnerable to social exclusion. It explores how collaborating with another community organization can help improve both outreach and monitoring efforts while also posing new challenges in motivating workers at the individual-level. Finally, it also considers how community members who are vulnerable to social exclusion actually fare when participating in microfinance. Using data collected from several sources over a six-week period of field research, this dissertation studies an initiative implemented by World Vision International 2 (WVI) targetting microfinance services provided by Wisdom Micro Financing Institution (WISDOM) for households caring for orphans and vulnerable children (OVCs) in Ethiopia. The spread of AIDS, particularly in sub-Saharan Africa, has resulted in millions of children who have been left orphaned or vulnerable. Once a family member becomes chronically ill, the children in the household are also impacted in several ways, both economically and psychosocially, that threaten their overall well-being. In addition, OVCs and their familiy members are often targets of social stigmaization from other community members. The sheer number of OVCs in a region has spread family networks thin and weakened household capacities and community safety nets. The success and popularity of microfinance to alleviate poverty and empower individuals has led to hopes that it can be used as a tool to mitigate the negative effects of the HIV/AIDS epidemic and other chronic diseases. In particular, many hope that microfinance can be used to strengthen household capacities and thereby improve OVC well-being. Nevertheless, because OVCs are also vulnerable to social stigmatization, reaching OVC caregivers for microfinance programs can be difficult. This study explores some of the successes and challenges that WISDOM faced in providing microfinance to OVC caregivers and considers the validity of the hopes in microfinance to mitigate the negative effects of death and illness for OVCs in Ethiopia. 3 1.1 Research Objectives Although different forms of microlending have existed for quite some time, one of the earliest best-known accounts is how Muhammad Yunus founded the Grameen Bank in Bangladesh in the 1970s. It was on a visitation to a small village in Bangladesh that Professor Muhammad Yunus would meet a woman who made her wages making bamboo stools. She told Yunus of how high interest rates on the money she borrowed to make her stools would leave her with only a penny profit margin at the end of each day. The woman’s story would be the catalyst behind a pilot research project Yunus would conduct in 1976 to give “micro-loans” or small loans to 42 basket-weavers based on a policy of “joint liability” in the hopes of greater financial empowerment (Yunus, 2003). In 1983, Yunus founded the Grameen Bank on the same concepts of his research project. The success of the Grameen Bank in Bangladesh has been noted worldwide with approximately 1,000 branches and 14,000 staff servicing approximately 2 million borrowers with a portfolio of $260 million by 1997 (Schreiner, 2003). MFIs are driven by the notion of granting small loans to poor people who lack traditional forms of collateral or access to formal financial institutions. They are aimed at helping people to improve their lives through financial empowerment resulting in the alleviation of poverty. Microfinance seeks to do this usually by either: 1) reducing the vulnerabilities resulting from poverty with services, such as 4 savings or insurance or 2) increasing opportunities for enterprise development through services such as credit or training (Fikkert, 2003, p. 5). Often services are dispersed through group lending models. However, individual lending models are not uncommon either. Table 1: Disproportionate Impact of HIV/AIDS in sub-Saharan Africa (2006) PLWHA (prevalence) 24.7 million [21.8-27.7 million] Newly infected in 2006 (incidence) 2.8 million [2.4-3.2 million] AIDS deaths 2.1 million Children orphaned due to AIDS 11 million Source: UNAIDS, 2006, p. 10. Recent interest in microfinance and its successes has led many to ask the question of whether it can play a structural role in mitigating the negative effects of HIV/AIDS on a household (Wright, 2000; Pronyk et al., 2005, p. 28). By 2006, while making up just over 10% of the world’s total population, sub-Saharan Africa accounted for 63% (24.7 million) of the world’s total HIV/AIDS population. Similarly, 72% of all AIDS deaths worldwide occurred in this region at 2.1 million (UNAIDS, 2006, p. 10). See Table 1 for summary of HIV/AIDS statistics in sub-Saharan Africa. Prevalence rates do appear to be stabilizing within the region with some countries even experiencing 5 decreasing rates of HIV/AIDS. Nevertheless, large numbers of deaths have resulted in millions of orphaned children throughout the region. OVCs are formally defined as: 1) children who have either lost one or both parents for some reason, 2) children who are living with a PLWHA, 3) children who have parents that are chronically ill, or 4) children who are identified as vulnerable by some community standard. Accurate numbers of OVCs are difficult to come by due to inadequacies in survey language in including children who are living with relatives, variations in prevalence levels, stigma attached to orphan status, girls who themselves become parents, and migration activity. In addition, children whose parents are positively infected or children who are living with foster families often go unaccounted for in such numbers (Foster & Williamson, 2000, p. S276). However, despite such difficulties, estimates have been made. In 2001, the USAID in conjunction with UNICEF and UNAIDS conducted a study estimating numbers of OVCs. The study estimated that 80% (11 million) of the 14 million children worldwide who have lost one or both parents to AIDS lived in sub-Saharan Africa (USAID et al., 2002, 2004; Shetty & Powell, 2003: 25; Levine, Foster, & Williamson, 2005, p. 5). Estimates also expected that the number of children orphaned due to AIDS in this region would reach 20 million by 2010 and remain exceptionally high 6 until 2030 (USAID, UNICEF, & UNAIDS, 2002, 2004; Foster & Williamson, 2000: p. S275). Many fear that the impact of chronic diseases, such as HIV/AIDS, and the high numbers of OVCs in sub-Saharan Africa threaten to reverse much of the development gains over the past decades (USAID, 2001, p. 2). Thus, in the face of these great challenges, the hope of what microfinance can achieve has captured the minds and imaginations of many development workers working to mitigate the negative effects death for households in the Two-Thirds World. Microfinance has been shown to produce economic benefits that can lead to a greater sense of autonomy and resilience for clients (Cheston & Kuhn, 2002; Pronyk et al., 2005, p. 29). It has also been linked to greater health benefits (Khandker, 1998; Pronyk et al., 2005, p. 29). Many have even suggested that its outcomes can address the structural factors, such as poverty and gender inequalities, that often contribute to the spread and impact of HIV/AIDS (Parker, Easton, & Klein, 2000; Pronyk et al., 2005, p. 28). Yet, if microfinance is truly to be used to bring widespread change for vulnerable groups, such as OVCs, several challenges remain. 1.1.1 Including the Most Vulnerable in the Community in Microfinance Many scholars have criticized microfinance for unnecessarily excluding community members from borrowing. Common barriers can be excessive pressure from loan 7 officers or discrimination from other community members. The use of social capital mechanisms, such as group lending, in microfinance can have unintended effects of preventing groups vulnerable to social stigma and exclusion. Because stigmatization can be one of the negative effects for OVCs when they lose a parent or family member, targetting OVC caregivers for microfinance can be difficult. Nevertheless, scholars have suggested that increasing flexibility in the processes and products of MFIs, can work to include more of the vulnerable population in microloans. 1.1.2 Joining Microfinance Institutions (MFIs) with Community Development Organizations Increasing pressures to be financially self-sufficient have pushed many MFIs to scale back the products and services they can offer community members. Social services, such as health and education programs, have become less common for MFIs because of the extra costs to the organization. Yet the organized structure of group lending can also be beneficial in providing other social services to community members. Therefore, collaborating with other social service and development organizations has become one way for both organizations to benefit from the other to help community members. Furthermore, collaborating with community organizations may provide MFIs with the flexibility they need in their processes to include more community members in their services, especially those that are hard for MFIs to reach themselves. Thus, collaboration can provide positive outcomes for both the 8 community members and the organizations themselves. However, working together can often add a layer of complexity that can become burdensome as well. 1.1.3 Strengthening OVC Household Capacity Studies in several countries have shown that income levels were approximately 20 to 30% lower in orphan households compared to non-orphan. A lack of pre-planning and a lack of widows rights can also lead to land-grabbing and increase a household’s poverty after a family member’s death (Foster & Williamson, 2000, p. S282). In the midst of all of this, the importance of the extended family network as a safety net for OVC has become apparent. Aunts, uncles, and grandparents often act as caregivers for an orphan after a parent has passed away. As a result, interventions focused on working through households rather than resorting to institutionalization are often recommended (Foster & Williamson, 2000). A USAID report notes that the "institutionalization of children often separates them from families and communities and often delays healthy childhood development" (USAID, 2001, p. 9). Thus, the importance of "strengthening the safety nets of families to protect and care for OVC[s]" has been emphasized by policy advisors from the UNAIDS, UNICEF, and USAID (2004, p. 5). Nevertheless, the sheer number of OVCs has saturated many family safety nets and more and more children have begun to fall through the cracks. Figure 1 shows the 9 various strains on an OVC households that can result in children being exposed to more risks in the community. Indicators of the saturation of family safety nets can include: high numbers of elderly caregivers, child-headed households, frequent sibling dispersal, and migration (Foster & Williamson, 2000, p. 7-42). Therefore, finding mechanisms and interventions that will strengthen household capacities is vital for the well-being of millions of OVCs. Figure 1: Strains on the OVC Household and Community Safety Nets 1.2 World Vision International (WVI) This dissertation focuses on an initiative implemented by WVI to provide microfinance services to OVC caregivers in Ethiopia. The following section provides a general overview of the global operations of WVI as well as its national operations 10 in Ethiopia managed by World Vision Ethiopia (WVE) and its microfinance subsidiary, WISDOM. 1.2.1 Organizational Background World Vision is a Christian relief and development organization that was started in 1950 by Reverend Bob Pierce. Its first child sponsorship program began in 1953 in response to the hundreds of thousands of orphans created by the Korean War. Since that time, WVI has extended its operations to include regions throughout Asia, Latin America, Africa, the Middle East, and Eastern Europe. WVI’s primary source of funding is its child sponsorship program where donors are linked to specific children living in poverty throughout the world and sponsor them through a monthly donation. Children who are sponsored are called Children in Program (CIPs) and receive health, education, and food assistance through the sponsorship program. During the 1970s, WVI incorporated a community development model into their program activities in the form of Area Deveopment Programs (ADPs). World Vision ADPs refer to both the community development programs and the boundaries within which they operate. World Vision ADP staff work with community members to oversee and implement these development activities in the community. Typically, in addition to managing the child sponsorship program, ADPs address community needs caused by poverty and work to improve “access to clean water, primary health care, nutritious food, basic education, and 11 economic development” over a period of time in areas often covering entire districts (Tegarden, 2006). World Vision ADP staff work with community members to oversee and implement these development activities in the community. The ADP staff is organized according to a generic structure with the ADP context given consideration. The generic structure is as follows: 1) ADP Manager, 2) Program Office, 3) Program Facilitators, and 4) Program Support Staff. In addition, ADP managers also work with World Vision community workers (CWs) who work to identify the neediest children in a community and monitor their progress through the child sponsorship program. Typically, a World Vision community worker monitors the CIPs in the sub-village or village in which he or she lives. Often a World Vision community worker generally oversees an area of approximately 500 households and may be assigned a sub-village or an entire village or two depending on the population density of the area. WVI also has several other established divisions allocated to different activities, including emergency relief, HIV/AIDS care and prevention, and microfinance provision. WVI‘s emergency relief division was created in the 1970s to respond to various humanitarian crises throughout the globe. Its operations, however, are 12 outside the scope of this dissertation. In the 1990s, WVI began responding to the HIV/AIDS crisis through various programs designed to aid orphans and their caregivers. In 2000, WVI formally established the Hope Initiative designed to work towards prevention, care, and advocacy for HIV/AIDS related issues. Finally, also during the 1990s, WVI began implementing microfinance programming in its ADPs and subsequently established a microfinance subsidiary, called VisionFund International, in 2003 to manage all of its microfinance operations globally. 1.2.2 World Vision Ethiopia (WVE) World Vision Ethiopia (WVE) has operated as WVI’s national program office for Ethiopia since 1971. Its national program office is located in Addis Ababa in addition to several program offices and ADPs throughout the country. WVE’s mission is stated as, “working with the world’s most vulnerable people…to overcome poverty and injustice” (World Vision International, n.d). The organizational structure of WVE is a three-tiered structure with the following tiers: 1) National Office, 2) Program Offices, and 3) ADPs. The Program Offices and ADPs implement more of the frontline, on the ground, sort of work while the National Office works to give strong technical backing to the other two. Currently, WVE works throughout the country in seven regional states and has over 46 ADPs. 13 WVE’s HIV/AIDS care and prevention program, established by WVI’s Hope Initiative, has five areas of intervention: 1) prevention, 2) care and support for those affected by HIV/AIDS, including OVCs, 3) partnership with faith-based organizations (FBOs), 4) staff capacity building, and 5) advocacy for those affected and marginalized by HIV/AIDS. Although different strategies are employed, the program’s main approach involves mobilizing and training Community Care Coalitions (CCCs). CCCs were designed so that each village would have one CCC working to identify the needs of OVCs and mobilize resources for them. Each CCC consists of 10 to 12 community members, including the village chairman. Typically other CCC members include: members from local churches or other faith-based organizations, government agencies, businesses, non-governmental organizations or community-based organizations, or other community stakeholders (WVI, 2006, p. 7). Efforts are aimed at educating community members on how diseases, such as HIV/AIDS, are transmitted and at promoting testing for community members and visitors. The WVE ADP HIV/AIDS staff member meets with each CCC once a month to discuss issues and conduct training sessions. 14 1.2.3 Wisdom Micro Financing Institution S.C. (WISDOM) Wisdom Micro Financing Institution S.C. (WISDOM) originated as WVE began offering micro credit operations along with its relief operations in the 1990s. In 1996, the Ethiopian government passed Proclamation no. 40, which required all microfinance operations to be conducted only by registered and regulated institutions that run as share companies and are wholly owned by Ethiopian nationals (WISDOM, 2006, p. 3). Thus, in 1998, WVE established WISDOM as a separate and independent for-profit entity where all profits are reinvested in WISDOM’s loan fund (Tegarden, 2006, p. 5). By 2006, WISDOM was the fifth largest MFI in the country with a loan portfolio of approximately $3 million and an active loan clientele of 29,668 by December 2005 (WISDOM, 2006, p. 3). WISDOM’s mission is stated as “improving the economic and social well being of the productive poor through providing quality financial services that are viable in the market place” (WISDOM, 2006, p. 4). It works to provide micro loans and savings to WVE’s ADPs and some other towns2 of Ethiopia primarily in Northern, Southern, and Central Ethiopia. By 2006, 65% of WISDOM clients were from WV Area Development Programs (ADPs) with WISDOM operating in 25 of the existing 45 ADPs in Ethiopia (WISDOM, 2006, p. 3-4). 2 Sodo, Arbaminch, Adama, Ambo, Dessie, Fiche, Debreberhan, Hosana, and Durame. 15 WISDOM runs on a “community banking” model involving: “the creation of groups with a committee, step credit, mandatory savings, monthly interest payments and a single balloon payment of principal” (WISDOM, 2006, p. 3). Each community bank is a self-selected group of 20 to 30 women and follows a policy of joint liability. Solidarity loans have also been introduced as business loans to a small group of traders (WISDOM, 2006, p. 3). Table 2 gives an overview of WISDOM financial products and services, which include: 1) business, agriculture, and consumer loans, 2) savings, and 3) loan insurance (Tegarden, 2006, p. 5). See Table 2 below. Its portfolio remains fairly diversified with approximately 12,000 clients in agriculture, 10,00 clients in trade, and 6,000 clients in service. 48% of its clients are female reflecting the large share of agricultural loans (WISDOM, 2006, p. 5). Table 2: Financial Services Provided by WISDOM Loan Products Agricultural Loan, Agri-Business, Business Loan, Enterprise Loan, Consumption Loan, Individual Loan. Saving Products Compulsory Savings, Voluntary Savings. Insurance Products Micro-Insurance. Source: WISDOM, 2006, p. 8. 16 1.2.4 Individualized Approach to Development Thus, WVE’s national programming strategy involves three separate programs designed to address specific problems and issues. Figure 2 below shows an overview of WVE’s national programming strategy with regard to its child sponsorship program, microfinance lending, and HIV/AIDS care operations. Figure 2: Individualized Approach to Development The main program operating in the WVE ADPs is the child sponsorship program, which began in 1971 and accounts for approximately half of WVE’s program 17 funding. Sponsors donate on a continual basis to provide social services to CIPs, which include services that benefit the community at large as well. While CIPs receive direct assistance for food, education, and health, programs working to improve water, education, and health benefit others in the community as well. WVE community workers then work to monitor the progress of the CIPs in the community. The microlending operations of WVE are managed by its affiliated but separate MFI, WISDOM, which began in 1996. While WISDOM receives grants to fund its loans from major donors through WVE, it operates with a separate board from WVE’s. In addition, WISDOM recovers the operational costs of lending through interest payments collected from its clients. WISDOM staff (including its branch manager, loan officers, and cashier) work throughout the community mobilizing and monitoring lending groups. Finally, WVE’s HIV/AIDS care and prevention program, which began in 2000, is facilitated predominantly by WVE ADP HIV/AIDS staff person. The WVE ADP HIV/AIDS staff person works throughout the community to mobilize and monitor CCCs who in turn work to increase awareness and resources for OVCs and people living with HIV/AIDS (PLWHA). 18 1.3 Research Questions This study examines an initiative implemented in WVI in Ethiopia designed to target microfinance services for households caring for OVCs. The original design of the initiative included plans to integrate microfinance services provided by VisionFund International MFIs with HIV/AIDS care provided by WVI ADPs in East Africa. This study focuses on the implementation of this initiative in Ethiopia. More specifically, it explores how WISDOM’s collaboration with WVE resulted in greater flexibility that allowed more OVC caregivers to participate in and succeed with microloans. The study notes particular areas of challenge and benefit while addressing the question of how well microfinance can mitigate the negative effects of death for a child. Three separate empirical essays address the following main questions: 1. How can MFIs work to exclude or include community members who are vulnerable to social exclusion in borrowing? How can MFIs increase flexibility in their processes to include more who are vulnerable in their services? 19 2. How can MFIs provide incentives for community organization workers to collaborate with them? What sorts of challenges do MFIs face in motivating others to collaborate with them? 3. How does participation in microfinance impact the capacity of households caring for OVCs? How well does it mitigate the negative effects of losing a parent or having a parent who is chronically ill for the OVC? The first and second questions focus on the implementation of microfinance and service delivery. They concentrate on the processes of outreach and collaboration and assess collaboration outcomes. The third question seeks to address the impact of microfinance on households who care for OVCs. In particular, it seeks to examine impact not only by examining caregiver and household outcomes, but also to observe the impact on the OVC. 1.3.1 Microfinance for Groups Vulnerable to Social Exclusion How can MFIs work to exclude or include community members who are vulnerable to social exclusion in borrowing? How can MFIs increase flexibility in their processes to include more who are vulnerable in their services? 20 The first empirical essay addresses how effective WISDOM was in including OVC caregivers in their services. WISDOM’s lending model is presented and compared with others for strengths and weaknesses in screening and monitoring processes. In addition, data collected during field research in Ethiopia is used to identify what barriers existed for OVC caregivers in participating in WISDOM loans. The essay makes the case that collaborating with community workers for community development organizations can provide a MFI with more flexibility in its loan processes and improve its ability to reach marginalized social groups. In essence, collaborating with another community-based organization can substitute a community worker’s social capital for a borrower’s social capital. Analysis of the impact of positive collaborative relationships between the two organizations on client outcomes is considered using household survey data from OVC caregivers. Thus, although collaboration may present some additional challenges, there is much potential benefit for the MFI. 1.3.2 Motivating Collaboration with the MFI How can MFIs provide incentives for community organization workers to collaborate with them? What sorts of challenges do MFIs face in motivating others to collaborate with them? While the first empirical essay is concerned with the outcomes of collaboration for the MFI and its clients, the second empirical essay considers the process of 21 collaboration for the MFI. More specifically, motivation among community workers collaborating with MFIs is examined to determine what sorts of factors are influential. Because community workers from other organizations can play influential roles in an MFI’s lending processes, it is important for the MFI to reflect on the various factors that can either increase or decrease this motivation. A case study focused on the collaborative efforts to organize and monitor WISDOM community banks in the Guraghe and Wonchi ADPs in Ethiopia is presented. Qualitative data collected from interviews with program staff from both WISDOM and WVE are used to assess what sort of interests and challenges existed in motivating WVE community workers at the individual-level to work with WISDOM staff. In addition to the impact that WISDOM has on the community, supervising managers and organizational differences between the two organizations are explored as possible factors in individual-level motivations among the WVE community workers. 1.3.3 Mitigating the Negative Effects of Loss For OVC Households with Microfinance How does participation in microfinance impact the capacity of households caring for OVCs? How well does it mitigate the negative effects of losing a parent or having a parent who is chronically ill for the OVC? 22 The third empirical essay uses baseline data from a quasi-experimental research design to compare outcomes among four groups of OVC caregivers. Baseline data includes surveys conducted on caregivers taking care of OVCs, adolescent OVCs (ages 13 to 19 yrs old), and child OVCs (ages 6 to 12 yrs old). A cross-sectional analysis of outcomes between OVC caregivers who have participated in microfinance for over a year with OVC caregivers who have participated in microfinance for less than a year is conducted. Comparing the impacts on household capacity addresses the question of whether microfinance has the intended effect of strengthening household capacity. In addition, comparing the impacts on OVC well-being will indicate whether or not changes in household capacity also translate positively to changes in OVC well-being. Head of the households were surveyed on household capacity using an instrument again based on an adapted version of the survey instruments developed by Community REACH3 (Chatterji et al., 2005). Indicators for household capacity include: 1) household financial security, 2) socioeconomic status, 3) social network, 4) household nutrition and 5) household health status. Indicators of OVC well-being included both economic and psychological factors from children 6 to 12 years old and adolescents 13 to 19 years old based on an adapted version of the survey instruments 3 http://www.pactworld.org/reach/OVCResources/ 23 developed by Community REACH (USAID, 2001, p. 6; Chatterji et al., 2005). Children were surveyed on emotional well-being. Adolescents were surveyed on: 1) material well-being or shelter, 2) school attendence and education, 3) nutrition, and 4) psychosocial well-being (Chatterji et al., 2005; Sengendo & Nambi, 1997, p. 109). 1.4 Research Design The study uses survey data that was collected during six-weeks of field research in Ethiopia in August 2007. The data was collected during the first round of field research for a quasi-experimental pre-test/post-test research project. The research design of this original project included one treatment group and two control groups. The treatment group included villages where WISDOM microfinance services were coordinated with WVE ADP HIV/AIDS staff. The first control included villages where WISDOM microfinance services were uncoordinated with WVE ADP HIV/AIDS staff. Lastly, the second control group included villages where WVE ADPs existed but no microfinance was available. Again, the first round of data collection took place in August 2007. The second round of data collection is scheduled for a subsequent trip in July 2009. The sample for this study contains households selected from kebeles (villages) in the Guraghe and Wonchi ADPs in Ethiopia where World Vision’s Promoting Rural Integration and Security through Microfinance in Africa (PRISMA) project had been 24 implemented. At the time of baseline data collection, the PRISMA project was still in its beginning stages of implementation in Ethiopia. 1.4.1 The PRISMA Project: Integrating Support and Care with Microfinance WVI’s PRISMA initiative began in February 2006 and is scheduled to run until December 2009. The initiative is currently being implemented in World Vision ADPs in East Africa, including Ethiopia, Kenya, Rwanda, Tanzania, and Uganda. The stated purpose of PRISMA is to “improve the lives of very poor women in rural East Africa by combining economic development assistance with improved access to HIV/AIDS care, mitigation services, and education” (Tegarden, 2006). PRISMA was designed to achieve its program objectives by using a coordinated approach of service delivery between WVI’s ADP staff and VisionFund’s microfinance staff. The approach involved loan officers from VisionFund MFIs coordinating closely with WVI ADP HIV/AIDS care staff. Together the two groups of staff would work to improve access to appropriate financial services for rural clients, in particular for those who are caring for OVCs. The integrated approach to OVC care in Ethiopia involved the partnership of WVE and WISDOM, its affiliated MFI. Figure 3 shows the implementation model below. 25 Figure 3: PRISMA Implementation Model Source: Tegarden, 2006. 1.3.3 WVE’s Guraghe Area Development Program (ADP) The Guraghe ADP is located in the Guraghe zone, which has an area of 5932 km2 and is comprised of 15 woredas and 421 KAs. The area is divided into three zones according to the terrain of the land. The highland comprises about 45.1% of the land, the medium altitude comprises about 49.2% of the land, and the low land comprises about 5.7% of the land. Its total population is approximately 1.8 million people. 26 Figure 4: Edja District Map Notes: Provided by WVE Guraghe ADP staff. WVE’s Guraghe ADP began in 2001 and operates in the Guraghe zone in the Edja and Muhurna Aklil districts covering 56 villages. It is approximately 195 km southwest of Addis Ababa and has an approximate area of 767 km2 with 40.7% of it being cultivated land. In addition, it receives an annual rainfall of approximately 1000 to 1250 mm. A map of the Edja woreda is provided in Figure 4. The towns of Agena, Cheza, and Tekle Haimanot make up the Guraghe ADP. Its total population is approximately 233,00 people with 42,000 households as of 2007. 27 Because there is much movement to and from Guraghe, the area is more vulnerable to diseases prevalent in urban areas as well. There are two Ethiopia holidays (Meskali and Arefa) that bring large numbers of people back to their locality in Guraghe from urban areas. In addition, many caregivers spend longer periods of time in urban areas away from their homes for business or employment reasons. WVE HIV/AIDS focal staff member for the Guraghe ADP estimated a prevalence rate of 4-6% for area. By August 2007, the Guraghe ADP had identified 9,798 OVCs in the two districts it oversees. 1.3.4 WVE’s Wonchi Area Development Program (ADP) The Wonchi ADP is located in the Shoa zone and is about 123 km southwest of Addis Ababa. It has 26 villages and is part of the Oromia region where the local languages are Oromo and Amharic. The area is divided into two zones according to the terrain of the land. The highland comprises about 44% of the ADP and the midland comprises about 56% of the ADP. It has an altitude of 1800 to 3387 masi and typical rainfalls occur between the months of June and September for annual levels of 1200 to 1420 mm. 28 Figure 5: Wonchi District Map Notes: Provided by WVE Guraghe ADP staff. The Wonchi ADP has an approximate area of 475 km2 with 96.8% of its population living in rural areas where subsistence agriculture is the predominant source of livelihood. The rest of the population lives in townships and peri-urban areas. There are approximately 110,000 people and 22,000 households who are direct beneficiaries of the ADP. Figure 5 shows a map of the Wonchi ADP. 29 Similar to Guraghe, Wonchi also has large numbers of caregivers who travel back and forth to urban areas for employment. Often caregivers will have multiple wives or partners and can transmit diseases to and from Wonchi. By August 2007, there were nearly 5,000 OVCs identified and registered by WVE CCC’s in the district. The WVE HIV/AIDS focal staff member for Wonchi was unsure of prevalence rates but estimated them to be similar to Guraghe. 1.5 Sources of Data There are three main sources of data that were used for this dissertation. Data was collected over a six-week period of field research in Ethiopia in August and September of 2007. The first source of data is structured interviews conducted with WVE ADP staff, WISDOM staff, WVE community workers, and OVC caregivers. The second source of data is survey data from OVC caregivers, OVC adolescents, and OVC children aimed at measuring household outcomes and OVC well-being. Finally, the third source of data is performance data for relevant WISDOM branches and clients provided by WISDOM. Additionally, non-participant observation and organizational literature, such as business plans and program design documents provided by WVE and WISDOM, were used in this study. 30 Selection of Kebeles (KAs) The two ADPs included in this study were selected in consultation with WVE and WISDOM managers based on ADPs that were the furthest along in implementing the PRISMA project. In these ADPs, the PRISMA project had taken the form of Credit+Edu programs. Credit+Edu programs combined microfinance services with HIV/AIDS awareness education for WISDOM community banks. The kebeles for the treatment group were then selected based on where the Credit+Edu program had already been implemented in at least one community bank. The kebeles for the first control group (uncoordinated services) were then selected based on areas that had both high numbers of OVC caregivers and high numbers of WISDOM clients. Finally, the kebeles for the second control group (no microfinance) were selected based on areas that had high numbers of OVC caregivers and were accessible for travel. Table 3 shows the kebeles that were included in this study in both ADPs. Table 3: Kebeles Included in the Sample Treatment Group: Coordinated Control Group #1: Uncoordinated Control Group #2: No Microfinance Sheremo Shebraden Agena Wasamer Yegobet Wadiye Desene Ambagenet Guraghe Wonchi Belabela Dimtu Fite ADP 31 Selection of OVC Caregivers Both WISDOM and WVE staff members were unaware of which households were both caring for OVCs and participating in WISDOM services at the time of data collection. As a result, coordination between loan officers and HIV/AIDS staff was needed in order to obtain a main list of possible subjects for the study. First, WISDOM loan officers provided client lists from the kebeles selected for the study. Second, WVE community workers provided names of caregivers who were caring for OVCs for the same kebeles. Next, the two lists were cross-referenced to identify which caregivers met both conditions of caring for OVCs and participating in WISDOM services. All households with caregivers that met these two conditions were included in the sample as client subjects for the treatment group (coordinated) and the first control group (uncoordinated). Non-client caregivers were then selected randomly from the lists of OVC caregivers that were provided by WVE community workers. These households were used as non-client subjects for the treatment group, first control group, and second control group. 1.5.1 Structured Interviews Structured interviews with WVE ADP staff, WISDOM staff, and WVE community workers were based on an adapted version of a protocol used by USC’s Collaborative Learning Project (CLP). The original protocol was designed to examine collaborative 32 relationships and networks between neighborhood-based groups and local government agencies. The protocol was adapted to address the areas of collaboration relevant to microfinance and support for OVC households. The instrument was contextualized to learn about the subject’s participation and perceptions of the collaborative efforts between two organizations, WVE and WISDOM. In particular, the protocol addressed the following topics: 1) the background and role of the subject within the organization, 2) the history of collaboration between the two organizations, 3) information and resources shared between the two organizations, and 4) perceptions concerning the other organization. See Appendix A for interview protocols. Among WVE ADP staff, ADP managers and HIV/AIDS staff were interviewed at both ADPs. Among WISDOM staff, branch managers and loan officers were interviewed as available. WVE community workers from each kebeles included in the study were interviewed with the exception of Agena, Desene, and Wadiye. Additionally, interviews were conducted with OVC caregivers. Both those that were participating in microfinance as well as those that were not were interviewed. Interviews were in-depth open-ended questions aimed at learning about the following: 1) the subject’s experiences after the OVC lost one or both parents, 2) the subject’s 33 experiences with WVE CCC’s, and 3) the subject’s experiences with WISDOM (when applicable). Subjects were selected in consultation with WISDOM staff and WVE community workers and were based on interest in the case and availability of the subject. A total of 26 interviews were conducted. 13 were conducted in Guraghe and 13 were conducted in Wonchi. 4 ADP staff were interviewed, 5 WISDOM staff were interviewed, and 7 WVE community workers were interviewed. A total of 10 OVC caregivers were interviewed. 6 of these 10 were WISDOM clients and 4 were nonclients. 3 of the 26 interviews were not included in the analysis of the case due to either staff having just transitioned into a position or because clients were not currently caring for OVCs. I conducted all interviewers in the presence of a translator(s) provided by World Vision and an assistant who was taking notes. 1.5.2 OVC Household Surveys OVC household surveys were based on an instrument developed by Community REACH for a USAID study examining OVC well-being in Rwanda and Zambia (USAID, 2001, p. 6; Chatterji et al., 2005). Four of the original five parts of the instrument were used and adapted for the purposes of this study in Ethiopia. The four parts of the survey included: 1) primary caregiver questionnaire, 2) primary caregiver 34 questionnaire regarding their 6 to 12 year old OVC child, 3) OVC questionnaire for 6 to 12 year olds, and 4) OVC questionnaire for 13 to 19 year olds. Surveys were adapted to context and included questions divided into the following sections: 1) household financial security, 2) socioeconomic status, 3) social network, 4) income generating activities (IGA), and 5) food and health support. Children and adolescents were also asked questions concerning psychosocial well-being around topics such as worry/stress, overburden/responsibility, locus of control, and selfesteem. Surveys were translated from English to Amharic in Ethiopia. Two sets of 9 enumerators were hired for data collection and participated in trainings discussing data instruments and collection procedures. Instruments were also discussed with enumerators after pilot testing and revised where needed. Enumerators were required to have basic secondary school education and to have basic reading and writing skills. Each set of enumerators was supervised as one group. Each morning, the enumerators were given the names and kebele of the subjects to be interviewed. Enumerators asked either the kebele chairman or another community leaders to identify the specific locations of each household. Caregivers of each household were then asked whether they wanted to participate in the survey. If the 35 caregiver was not home, a second and third attempt was made a few days later. If no contact could be made with the caregiver after the third attempt, the subject was removed from the sample. In cases where there was more than one OVC in each age group, a child OVC and an adolescent OVC were selected at random for the study. In cases where there were only child OVCs or only adolescent OVCs, only one OVC was interviewed. Upon consent, the primary caregiver was interviewed and first asked to provide a roster of the entire household. All children ages 6 to 12 and 13 to 19 who spent the previous night at the house were to be included in the roster. In households where there was an OVC who was between the ages of 6 to 12, the primary caretaker was then asked additional questions regarding their perceptions of the child’s material well-being, education, nutrition, health, and psychological well-being. When present, OVCs from ages 6 to 12 were then asked a series of questions concerning their emotional well-being. Similarly, when present, OVCs from ages 13 to 19 were asked a series of questions concerning their material well-being, education, nutrition, health support, and psychological well-being. In addition, enumerators were also sent out in February 2008 to the households included in the sample. Data was collected concerning livestock assets in August 36 2007 and in February 2008. In addition, data was also collected concerning the number of children participating in WVE’s child sponsorship program as CIPs. See the Appendix C through F for survey protocols. The original research design called for a total of 350 OVC households. From each of the two ADPs, 70 OVC households (35 clients and 35 non-clients) were to be sampled from coordinated villages, 70 OVC households (35 clients and 35 nonclients) were to be sampled from uncoordinated villages, and 35 OVC households (35 non-clients) were to be sampled from villages with no microfinance. A total of 316 households (316 caregivers, 265 adolescents, and 184 children) were interviewed. The shortage of households was due to the fact that there were only a limited number of OVC caregivers participating in WISDOM at the time of data collection. 119 WISDOM clients were interviewed in addition to 197 non-clients. 169 households were interviewed from the Guraghe ADP (169 caregivers, 141 adolescents, and 98 children). 147 households were interviewed from the Wonchi ADP (147 caregivers, 124 adolescents, 86 children). Data was entered in Ethiopia using SPSS statistical software. After data was checked for no responses and inconsistencies, the resulting sample was 279 OVC households (279 caregiver surveys, 173 adolescent surveys, and 221 child surveys). 162 37 households were from Guraghe (162 caregiver surveys, 95 adolescent surveys, and 119 child surveys) and 117 households were from Wonchi (117 caregiver surveys, 79 adolescent surveys, and 92 child surveys). 1.5.3 Performance Data Performance data was obtained from WISDOM records. WISDOM branch managers were given a list of clients included in the sample. Performance data was gathered concerning the date and amount of the client’s first loan, the amount of the client’s current loan, and delinquency status. In addition, general performance measures for kebeles and ADPs included in the study were collected. 1.6 Challenges with Cross-Cultural Research Finally, I conclude this chapter with some reflections on the challenges associated with conducting this sort of research. While being somewhat accustomed to crossing back and forth between cultures as the daughter of Korean immigrants living in the United States, I found there to be two major cultural barriers, which created several challenges, in conducting this research. First was the barrier of crossing into agricultural life in the Two-Thirds World as a westerner. In spite of the significant amount of time dedicated to preparing for this 38 field research, many of the decisions concerning the research design still needed to be made or adapted on the ground where more information was available. The selection of ADPs, villages, and households for this study all needed to be made during field research because of the limited amount of information known prior to arriving in Addis Ababa. While this may not be unusual when doing field research, the challenges in making these decisions were likely more difficult because of these barriers. Inconsistencies in what I was told prior to the field research while in the United States and what I found out once I was on the field in Ethiopia were frequent as well. One example of this was concerning the PRISMA project itself. While initial research plans were designed to examine the PRISMA initiative, the progress and implementation of the project on the ground varied fairly significantly from what I was expecting prior to field research. These differences made it necessary to adapt the research design to include more interviews in the community while focusing less on the implementation of PRISMA itself as originally designed. In addition, because travel is more limited in rural areas, especially during rainy season, it was too costly to attempt to visit several regions for observation prior to selecting ADPs. Instead, consultations with WVE staff who were familiar with the regions and the programs were greatly considered in the selection process of the 39 ADPs and villages. Furthermore, because the two organizations themselves were unaware of which WISDOM clients were also OVC caregivers, a strategy needed to be devised on the ground concerning how to identify these clients. Additionally, because rural areas are much less dense and accessible then urban areas, the traveling time to walk to each household being surveyed provided challenges as well. As the ADPs were between 500-700 km2 (approximately half the size of the city of Los Angeles), with limited roads and a great deal of walking, each enumerator was able to conduct about 3 surveys per day. What quickly became apparent during field research was the importance of identifying where the major sources of authority and information were in both the community and the two organizations, especially because they were often different from what a westerner might be accustomed. For example, once the households that needed to be included in this study were identified, the next step was figuring out how to find out where they lived since there were no addresses written down. Thus, the decision was made to instruct the enumerators to solicit the aid of the village chairperson or other community leader to help them find the exact location of each of the households. The second barrier was crossing into Ethiopian life as a woman of Korean ancestry. The major challenge associated with this was the language barrier. Being unable to 40 speak Amharic or Oromo generated few difficulties in the urban areas, such as Addis Ababa. Nevertheless, as much of this research was conducted in rural Ethiopia where there are many less English-speakers, dependence on translation was much more prevalent. Because enumerators were hired to conduct the household surveys, the language barrier was mostly handled by ensuring the surveys were properly translated into Amharic. However, interviews with WVE staff and OVC caregivers required the assistance of a translator. In a few instances, two translators were required because the English-speaking translator did not speak the local language spoken in the Guraghe ADP and the OVC caregiver did not speak Amharic. Finally, perhaps the biggest regret that emerged in my reflections was not spending more time and energy on field-testing the household surveys. While training for the enumerators and field-testing of the surveys were conducted, having to throw out certain survey responses during data cleaning due to inconsistent or misunderstood responses left a taste of regret in my mouth. Nonetheless, despite the many difficulties and challenges that emerged during field research, there was also a great deal of data that I was able to include in this study and analyze for significant contributions. In addition, having a research coordinator who was familiar with both the culture and programs being observed greatly facilitated the data collection process. A research coordinator who was both native to Ethiopia and 41 had previous experience with both WVE and WISDOM provided much of the translation between cultures and counsel throughout the process. This was undoubtedly invaluable to the data collecting process. While there are many challenges related to conducting research among the rural poor in the Two-Thirds World, it is nonetheless research that can be and needs to be conducted. While many resources have been devoted to serving and assisting the poor in the Two-Thirds World, much less attention has been given to actually examining the consequences of these programs and efforts. And while the former is assuredly important and valuable, the latter is just as essential and can help ensure that positive efforts are discovered and continued while harmful efforts are adapted and improved. 42 CHAPTER TWO: INCREASING FLEXIBILITY TO MITIGATE SOCIAL EXCLUSION IN BORROWING Part of the widespread appeal of microfinance is its high view of humanity and poor people in particular. Microfinance assumes that those living in poverty can improve their circumstances given adequate access to “reasonably-priced” financial services (Dean, Schaffner, & Smith, 2005, p. 13). It assumes that poor people can work their way towards financial improvement if institutional barriers are removed. However, microfinance can have its own set of barriers that prevent certain groups from gaining access. While much of the scholarly literature concerning outreach to certain groups has focused on the “hard core poor” or “poorest of the poor” (Matin, Hulme, & Rutherford, 1999; Matin & Hulme, 2003), this essay takes a look at microfinance with regards to groups who are vulnerable to social exclusion. One of the characteristic practices of microfinance is to rely on group lending to reduce costs in providing the poor access to financial services. However, the usage of mechanisms that require social capital can disadvantage groups that are vulnerable to social exclusion in a community, even though they may have the capacity to borrow. More specifically, groups that are often targets of social stigmatization can be disadvantaged when lending groups are organized by the very source of their discrimination, the community members themselves. Households that are affected by 43 chronic diseases, such as HIV/AIDS, or households that are caring for OVCs are examples of groups that are vulnerable to stigmatization and negative assumptions from others. This essay presents a case study of WISDOM Microfinance Institution, an affiliated MFI of WVE. The case study illustrates how a variety of actors can work to mitigate the exclusion of groups vulnerable to marginalization in microfinance. By taking advantage of its relationship with WVE and collaborating in its lending processes, WISDOM was able to include more community actors in the lending and make it more accessible to OVC caregivers. The irony was that the success of this collaboration was unknown to both organizations. Workers from both organizations assumed that microfinance was ill-suited to the OVC caregivers needs. Nevertheless, unbeknownst to the two organizations, collaborating with WVE provided WISDOM with enough flexibility in its procedures to effectively substitute the WVE community worker’s social capital for the OVC caregiver’s lack of social capital. This process helped mitigate socially exclusively lending practices and allowed WISDOM to include more and monitor more. In particular, WVE community workers were pivotal in both the screening and monitoring process for WISDOM and played a unique role that helped bridge the gap for those more marginalized, specifically OVC caregivers. 44 First, a brief overview of how social capital works to facilitate development practice is presented followed by an analysis of group lending and the use of social capital in microfinance. Second, the WISDOM case study is presented demonstrating how it involved various actors in the screening and monitoring processes for more inclusive lending. Lastly, the chapter will conclude with some lessons learned from the case study. 2.1 An Overview of Social Capital Theory in Development Practice It is not coincidental that a renewed interest in social capital has come alongside the growing recognition and success of the microfinance movement (van Bastelaer, 2000). Woolcock points out that microfinance programs provide excellent opportunities to study social capital simultaneously at the community and institutional-levels (Woolcock, 2001b, p. 194). Although calling for more research on the topic, Fukuyama adds that microfinance is one of the most successful cases of creating and using social capital between individuals through institutions (Fukuyama, 2002, p. 33). 2.1.1 A Resurging Interest in Social Capital Theory Although the idea of social capital has a history that dates back to the early 1900s, it was not until scholars reintroduced the concept in the 1980s that the term would 45 regain popularity in social science literature4. As the concept continued to evolve in definition, one of the major topics that social capital literature has focused on has been its relationship and impact on economic development. Coleman presents a theory of social capital in response to the lack of theories explaining social organizations at the time. In his article, “Social Capital and the Creation of Human Capital”, he defines social capital as consisting of “some aspect of social structures” and facilitating “certain actions of actors” within the social structure (Coleman, 1988, p. 98). He describes social capital as productive and explores three forms: “obligations and expectations, information channels, and social norms” (Coleman, 1988, p. 95). Obligations and expectations work to reduce transaction costs. Informational channels work to provide information that could not be obtained otherwise. Social norms work to encourage individuals to forego self-interest and engage in collective action (Coleman, p. 1988). E. Ostrom defines social capital as “the shared knowledge, understandings, norms, rules, and expectations about patterns of interactions that groups of individuals bring to a recurrent activity” (Ostrom, 1999, p. 176). She compares social capital to physical capital and notes several differences. Unlike physical or human capital, Ostrom observes the following: 1) social capital dissipates with non-use rather than 4 Woolcock notes how Pierre Bourdieu also developed the concept in the 1970s but his work was not noticed by American scholars until the late 1980s (Woolcock, 2001b, 194) 46 overuse, 2) social capital can be difficult to identify and quantify, and 3) social capital can be difficult to create through interventions (Ostrom, 1999). Putnam (2000) further develops the concept of social capital most thoroughly in his work, Bowling Alone. Putnam defines social capital as, “features of social organization, such as networks, norms, and trust, that facilitate coordination and cooperation for mutual benefit” (Putnam, 1993). He explains social capital in terms of how civic engagement has worked to foster communication, coordination, and collaboration through values of reciprocity and trust in others. He also notes how social networks “foster trust, lower transaction costs, and speed [up] information and innovation” (Putnam, 1993). 2.1.2 Effects of Social Capital in Economic Development Much interest has been devoted to exploring the relationship of social capital to economic development. Putnam (2000) argues that social capital can be a public good that works to facilitate economic development. Fukuyama notes the economic role that social capital can play to “reduce transaction costs associated with formal coordination mechanisms like contracts, hierarchies, bureaucratic rules, and the like” (Fukuyama, 1999, p. 2; 2002). 47 In addition, Fukuyama highlights not only the positive effects but also the negative effects social capital can have. Social capital may create internal cohesiveness within a group. However, a consequence of this may be an increased distrust of those outside the group. He describes positive effects as including honesty, reciprocity, and dependability while the negative effects might include fragmentation, conflict, and hostility (Fukuyama, 2002). He suggests that society explore ways of increasing the radius of trust among individuals between groups by building bridges. Others have written on the costs of using social capital as well (Burt, 1992, 1997, 1998; Portes and Sensenbrenner, 1993; Portes, 1995; Portes and Landolt, 1996; in Woolcock and Narayan, 2000). Ostrom points to a “dark side” of social capital, which can be used to facilitate illegal activity in the same ways that it can be used to facilitate collective action problems. Social networks can work as the basis of organizational structures for groups, such as gangs, cartels, and mobs (Ostrom, 1999, p. 176). Portes and Landolt (1996) observe the “downside” of social capital while researching immigrant and ethnic communities who were isolated into groups and networks. They argue that social capital in communities can also exclude some as much as it includes others. 48 Table 4: Summary of Major Social Capital Theories COLEMAN Theory of Social Capital OSTROM Obligations and expectations Shared knowledge and understanding Info channels Shared norms Social norms Shared rules and expectations Facilitate action of certain actors Brings recurrent activity PUTNAM Networks FUKUYAMA Informal norms in relationships Norms Trust Outcome of Social Capital Facilitates coordination and collective action Leads to cooperation Can be positive and negative Table 4 gives a comparative summary of the social capital theories discussed in this section. While there are many theories of social capital, this dissertation focuses on social capital in its particular application to economic development and microfinance. Therefore, it defines social capital as the norms of behavior and relationships that transmit trust and information to influence decisions and bring about new recurrent activities or norms. Furthermore, social capital can be productive but it can also be destructive. Similarly, while social capital works to includes some, it also works to exclude others. This exclusionary aspect of social capital is important particularly when considering groups that are vulnerable to distrust because of stigma or bias rather than reason or experience. The next section discusses how social capital 49 mechanisms are used in the group lending models of microfinance, noting particular implications for groups vulnerable to social exclusion. 2.2 Social Capital in Microfinance Group Lending Practices Microfinance is formed around the mission of providing small loans to people living in poverty who normally do not have access to formal financial systems. Central to much of its practice is the policy of group lending, often called joint liability or group responsibility. The underlying concept of these policies is to utilize the social capital that the poor often possess to work towards greater financial empowerment for them. Much attention has been given to how social capital impacts the processes and outcomes of microfinance. Some studies have focused on how existing forms of social capital work to improve community and household outcomes. Gomez and Santor (2001) demonstrate how social capital was a positive determinant in selfemployment earnings for Canada’s largest non-profit MFI. Anderson, Locker, & Nugent (2002) demonstrates how social capital created from microfinance programs could be used to solve collective action problems dealing with the management of common pool resources. However, the most common topic that researchers have focused on in exploring how social capital works in microfinance is the group lending process. Group lending 50 involves loans being made to a lending or solidarity group rather than to an individual. It is the solidarity group that is jointly responsible and together liable for any defaults or missed payments. The benefits of group lending are experienced both by lenders and borrowers. For the lender, transaction costs are lowered since loans are made to the group rather than the individual. For the borrower, increased access to financial services reduces reliance on moneylenders who can charge exorbitant interest rates. Several articles have examined the ways in which groups use existing forms of social capital to reduce transaction costs for MFIs (Besley & Coate, 1995; Conning, 1998; Morduch, 1999; Stiglitz, 1990; Stiglitz & Weiss, 1981 in Anderson, Locker, & Nugent, 2002). Furthermore, some have argued that microfinance programs can create social capital simply by creating new norms and routines, such as regular repayments, interactions, and meetings (van Bastelaer, 2000). Chapter Four of this dissertation explores how social capital was created among OVC caregivers whose community involvement increased with the longer they participated in microfinance. 2.2.1 Conceptual Overview of Group Lending Bhatt and Tang use both the information asymmetry and transaction costs perspectives to better understand group lending practice. They draw on Stigliz’s (1989) argument that markets themselves have incomplete information. The problem 51 then for a lender in impoverished rural areas is the lack of information regarding the risk associated with lending to an individual. Only the borrower and other community members may know this. This leads to inefficiencies in screening clients, monitoring them, and enforcing contracts with them (Bhatt and Tang, 1998, p. 118). Therefore, group lending arrangements can work to structure incentives so that other community members will use the information they have to help the lender select borrowers. The transaction cost perspective also gives insight into group lending arrangements because it explains how inefficiencies are reduced. By organizing borrowers into groups that meet regularly, new norms are created that reduce transaction costs for both the lender and the borrower (Bhatt and Tang, 1998). Similarly, Ghatak and Guinnane explore the economics behind institutions that implement policies of joint liability. Where the following two conditions are met, they contend that the problems associated with adverse selection (assessing the risk of a potential borrower), moral hazard (ensuring the borrower uses the loan in intended ways so repayment can be made), auditing costs (identifying why a borrower was not able to repay the loan), and enforcement (forcing a reluctant borrower to repay a loan) can be mitigated through group lending. The first condition is that community members must know more about each other than outside institutions. The second condition is that financial sanctions from formal financial institutions for defaulting 52 on a loan are not applicable because most are not fully part of the formal economy yet (Ghatak and Guinnane, 1999, p. 197). 2.2.2 Peer Selection and Screening The process of recruiting and screening clients is an important one for a MFI. Recruitment brings in more borrowers and ultimately more profit for the MFI. Screening helps to reduce risks and defaults, which can be just as important. Two main models demonstrate the spectrum of methods used to mobilize and screen clients in microfinance. The first is what de Agion and Morduch (2005) refer to as the “Grameen-style” group lending. Solidarity groups organize and screen themselves into groups for microloans. This has two effects. First, it gives community members incentive to apply the information they have about a particular individual’s past history and current work. Second, it reduces the cost of screening for the lender since the community members are doing it themselves. With regards to loan disbursement, two members of the group receive the first loan installments. If the members are able to successfully repay their loans on time, the next two members of the group are then able to receive their loan installments and so on. In the second model, FINCA-style MFIs implement group banking at the village level. In this context, potential borrowers do not necessarily have close ties with 53 other community members. Instead, information is spread throughout the village about the products and services offered by the MFI. Potential borrowers then approach the MFI and add their names to a list. Once the list reaches the number of borrowers needed for a village bank, a solidarity group is created (Karlan, 2003; de Aghion and Morduch, 2005, p. 93). While the costs of screening is on the lender in this model, because the borrowers are organized in groups other transactions costs for the lenders, such as loan disbursement and monitoring clients, are reduced. 2.2.3 Peer Monitoring and Enforcement In both models, having the loan installments contingent upon the other members of the solidarity group successfully making their payments is thought to encourage peer monitoring and peer enforcement. Monitoring occurs in regularly scheduled meetings with group members. Enforcement involves non-financial or social sanctions, like peer pressure, from other borrowers who are motivated by the threat of losing future loans. This helps to enforce repayment while discouraging borrowers from pocketing their revenues without paying back their loans (de Agion and Morduch, 2005: 86). Nevertheless, in recent years, questions have surfaced concerning the effectiveness of social capital and group lending in peer monitoring and enforcement. In particular, Montgomery (1996) examines a case study on BRAC’s Rural Development Programme in Bangladesh. He questions the effectiveness of solidarity groups in enforcing repayments and concludes that heavy 54 pressure from loan officers can often be more of a determinant than the individual solidarity groups. 2.2.4 Microfinance and Groups Vulnerable to Social Exclusion In the two models of peer selection discussed above, the FINCA model allows for risk to be spread throughout a solidarity group by grouping together “safe” borrowers with “risky” borrowers. This is in contrast to the Grameen model, which arranges incentives so that safe borrowers group themselves with other safe borrowers (de Aghion and Morduch, 2005). Thus, there seems to be a tradeoff in these two models between spreading risk to include more borrowers, both risky and safe, versus screening more to include only safe borrowers. Montgomery (1996) argues that more flexible mechanisms in lending are needed to prevent unnecessary exclusion of capable borrowers. Because the group lending model of microfinance relies so heavily on social capital mechanisms, attention should be given particularly to groups who these mechanisms may work against. Scenarios where social capital can actually function to exclude unnecessarily should be identified and addressed. The remainder of this chapter discusses the case of WISDOM Microfinance Institution and its ability to include groups vulnerable to social exclusion. Although 55 OVC caregivers are often the targets of social stigma and false assumptions, WISDOM was able to include many into its community banks. This case study explores how WVE community workers acted as channels that bridged information and trust between groups to ultimately include more OVC caregivers in microlending. Thus, it was ultimately WISDOM’s relationship with WVE that would provide it with the flexibility needed to include more community members who were vulnerable to social exclusion. 2.3 Including and Screening Groups Vulnerable to Stigma for Microfinance: WISDOM Micro Financing Institution WISDOM Micro Financing Institution S.C. (WISDOM) originally began as an effort to provide microloans to households living in areas where WVE was already operating. For over three and a half decades, WVE has managed various community development programs in the form of ADPs throughout Ethiopia. See Chapter One for more information on WISDOM and WVE ADPs. From the beginning, WISDOM’s national strategy was to plant sub-branch offices in the peri-urban areas nearby each WVE ADP. By December 2005, WISDOM had 9 branch offices and 28 sub-branch offices operating throughout Ethiopia. Together, the WISDOM branch offices and sub-branch offices were servicing 25 of WVE’s 41 ADPs. 56 2.3.1 The Guraghe and Wonchi ADPs The two WISDOM sub-branch offices that are included in this study are located in the Guraghe and Wonchi ADPs in the southwest part of Ethiopia. A description of how these two ADPs were selected and a map of both ADPs are provided in Chapter One of this dissertation. Nationally, approximately 48% of WISDOM’s clientele are women. The Wonchi sub-branch office, however, had a much higher proportion of women clients at 68%. By August 2007, the Guraghe ADP had identified and registered approximately 10,000 OVCs. Thus, OVCs made up 4.21% of the Guraghe ADP’s total population. The Wonchi ADP, which is about half the size of the Guraghe ADP, also had identified and registered close to 5,000 OVCs in its area, constituting about 4.55% of its total population. 1,800 of these registered OVCs were also participating in WVE’s sponsorship program as CIPs. Interviews were conducted with WVE ADP staff, WISDOM staff, and WVE community workers. Part of these interviews with staff members focused specifically on households caring for OVCs. Subjects were asked questions concerning typical needs for OVC households and the appropriateness of microfinance for them. In addition, subjects were also asked about their own knowledge and experience 57 working with OVC caregivers participating in microfinance. Structured interviews were also conducted with OVC caregivers, including both those who had borrowed with WISDOM and those who had not. OVC caregivers were asked about their own knowledge and experience with microfinance. Furthermore, subjects participating in WISDOM loans were asked about the process of joining WISDOM and their subsequent experience in group borrowing. Finally, in addition to structured interviews, OVC caregivers participating in WISDOM loans were also surveyed using an adapted version of the Community REACH instrument. See Chapter One for a general description of the interview protocols used in this study. See the Appendix B for the interview protocols. 2.3.2 WISDOM’s Lending Model: Screening Over Monitoring WISDOM’s lending model is somewhere in between the spectrum of the Grameen and FINCA lending models described above. It involves a variety of actors, including group members themselves, community leaders, WVE community workers, and WISDOM loan officers. Each solidarity group is made up of 10 borrowers from the same village. Once a group is agreed upon by its members and organized, each member must then approach the village chairman and request a letter of recommendation for their loan. The village chairman then visits each potential borrower’s home to assess their needs and capacity and makes a decision about whether to recommend the community member for a microloan. In addition, each 58 member must have a mandatory savings (usually 15% of the loan) as collateral for the loan. Once each group member has the savings and letter needed, the group can then approach WISDOM and apply for their loans by attending a screening interview together. Following the screening interview, a committee of WISDOM staff then decides whether or not to grant the loans requested. Once approved, a “community bank” is formed with the 10 borrowers who are then required to attend four weeks of training with a WISDOM loan officer. After this is complete, loans are finally dispersed to borrowers. Interest payments are then made on a monthly basis at group meetings by each borrower. Each loan lasts for 12 months, at the end of which the total principal is due. If the entire group is successful in repaying their loans, they are then all eligible to apply for larger loans. Thus, WISDOM’s lending model uses a policy of joint liability that is a bit of a mixture between the Grameen and FINCA models. Similar to the Grameen model, in the first part of the screening process, community banks are self-selected as members themselves decide who is welcomed into the group. Nevertheless, the second part of the screening process is a bit more like the FINCA model in that there is more involvement from the lender in the form of the WISDOM loan committee. The village chairman is also a major actor in the screening process because of the letter of recommendation required for each loan. Thus, WISDOM’s screening process is comparable to both the Grameen and FINCA models. The first part of the process 59 pushes costs onto community members who utilize their social capital to find a group. The second part of the process pushes costs onto the lender and other community leaders. In theory, such a thorough screening process should result in more qualified and more capable borrowers for WISDOM, which is important given the fact that loan dispersal occurs all at once for a group. Unlike both the Grameen and FINCA models described above, because loans are dispersed at the beginning of the loan cycles to all borrowers, there is less incentive for the group members to monitor and enforce payment from others in their group since they have already received their loan. Only if a borrower wants to continue with a second loan would there be incentive for him or her to monitor the repayments of others in the group. In this way, the WISDOM lending model emphasizes screening over monitoring and enforcement. An attempt to improve the quality of borrowers can make monitoring less important. One wonders, however, if WISDOM did not sacrifice its breadth of outreach in the process. Not only do potential borrowers need to find a group of community members to join, but a small savings deposit and a letter from the village chairman are needed to qualify for a microloan. As a result, one would think that borrowing for OVC caregivers would be fairly difficult. Nevertheless, this was not the scenario that the research described in the Guraghe and Wonchi ADPs. The following sections 60 explain how OVC caregivers, with the help of some WVE community workers, overcame the assumptions being stacked up against them and participated in WISDOM microloans to improve their livelihoods. 2.3.3 Assumptions Concerning OVC Caregivers and Microfinance Because chronic diseases, such as HIV/AIDS, are often not well understood by community members, OVCs can be vulnerable to stigmatization from other community members. Irrational fears about disease can work to isolate both those that are chronically ill and their family members, resulting in diminished social ties and social capital (Bauman and Germann, 2005, p. 106). As a result, WVE ADP staff members and CCCs work throughout the villages in rural Ethiopia to raise awareness concerning HIV/AIDS and OVCs. More on CCCs can be found in Chapter One. Despite these efforts, groups who are vulnerable to being marginalized by the community, such as OVCs, are still likely to have less social capital than other community members. Furthermore, efforts to raise awareness concerning OVC needs can actually work against OVC caregivers who are interested in microloans. Messages directed at raising support for OVCs can also indirectly communicate that OVC caregivers are very needy and make poor candidates for microloans. 61 In the instances of the Guraghe and Wonchi ADPs, much of the doubt concerning the suitability of microfinance for OVC households came from the staff of both organizations rather than the community members themselves. Case study interviews were conducted with eight OVC caregivers. Of the five OVC caregivers interviewed that had either current or previous experience with microfinance, four responded that they did not feel discriminated against by other community members. Nevertheless, the impact of disease was apparent on OVC caregivers interviewed who were not participating in microloans. Two of the three OVC caregivers who had never participated in microfinance indicated that fear of dying and passing on debt to their children was a major factor in why they did not seek microloans for themselves. One OVC caregiver rhetorically asked, ‘who will pay the debt if [I] pass away?’ Still, interviews showed that much of misgivings concerning whether OVC caregivers had the capacity to be successful with microfinance was voiced from the staff of both organizations. Table 5 shows a summary of interview responses concerning the suitability of microfinance for OVC caregivers and concerning whether or not a staff member was aware of OVC caregivers participating in WISDOM. As the table indicates, out of the 16 staff workers interviewed, only the WVE community worker 62 Table 5: Worker Responses on Microfinance for OVC Caregivers WORKER TYPE SUITABILITY OF MICROFINANCE FOR OVC CAREGIVERS NUMBERS OVC CAREGIVERS IN WISDOM --- “some” WVE ADP Staff Worker Guraghe HIV/AIDS Wonchi HIV/AIDS OVC HHs are very needy and are not going to a credit program…they are afraid of repayment because they do not have the ability to make money…need a mechanism to give them access” “most do not” Wonchi ADP Mgr “it is important for WISDOM that OVC HHs can pay their loans back” --- Guraghe ADP Mgr* ---- --- WVE Community Worker Guraghe – Yegobet Need more direct aid “no OVC HHs in WISDOM” Guraghe – Sheremo Need direct aid “none” Guraghe – Shebraden Need more strategies to include OVC HHs…need to revise strategies and need to adjust interest rates because they are too high for OVC HHs “none” Guraghe – Wasamer OVC needs are financial support and material or direct aid…OVC HHs are afraid of repayment rates and the difficulties they will have Wonchi – Fite*** May not be very beneficial “not aware of any” Wonchi – Belabela Important for OVC HHs but the issue of interest and repayment rates need to be addressed…people do not want to be accountable for someone else if they default on their loan “some, not many” Wonchi – Dimtu Will help OVC HHs but should be accompanied with training and changed strategy towards unable poor “7 out of 20” “not many…not much” 63 Table 5: Worker Responses on Microfinance for OVC Caregivers, Continued WISDOM Staff Worker Wonchi – Branch Mgr Requirement of additional capital needs to be addressed for OVC HHs to participate Guraghe – Branch Mgr Methodology may need to be changed Wonchi – Loan Officer Good because it enables IGA but there is an issue of collateral for OVC HHs “2 or 3…depends on income” Guraghe – Loan Officer Other community members are resistant to include OVC HHs because of their lack of capital --- --- --- Wonchi – Loan Officer** “No OVC HH” --- Notes: * Subject was Program Officer standing in as Interim ADP Manager. ** Subject had only been loan officer for 2 months at time of interview. *** No MFIs were operating in the village at the time of interviews. from Dimtu in the Wonchi ADP had an accurate sense of how many OVC caregivers were participating in WISDOM. Two of the workers interviewed, the Guraghe Interim ADP Manager and the WISDOM Loan Officer in Wonchi, had limited experience in their position and thus did not know of any OVC caregivers participating in WISDOM. Nevertheless, five staff workers responded that they believed only a few OVC caregivers were participating in WISDOM and five staff workers responded that they did not believe that any OVC caregivers were participating at all. The remaining three workers did not indicate whether they were aware of OVC caregivers in WISDOM or not. Thus, most of the staff interviewed in 64 both organizations believed that few OVC caregivers, if any, were participating in WISDOM. Furthermore, both WVE and WISDOM concluded that OVC caregivers in general were not good candidates for the loans that WISDOM currently offered. Some staff thought the microfinance in general may not be beneficial. Three staff workers considered direct aid or support as being more helpful than loans to OVC households. Others believed WISDOM’s current policies were obstacles that prevented OVC caregivers from participating. Four staff workers stated that interest or repayments rates were too high for OVC caregivers to currently participate. Three workers thought that the initial deposits required for a microloan with WISDOM were too high for OVC caregivers. In addition, two workers voiced the opinion that other community members in general did not want to join a community bank with OVC caregivers and be accountable for any defaults that might occur. They remarked that the screening process, in particular, for community banks discouraged OVC caregivers from participating in microloans. More specifically, they believed that giving group members decision-making authority concerning who was in their group worked against OVC caregivers. One worker described community members as being “resistant” to having OVC caregivers join their group. 65 Finally, two staff workers thought that WISDOM needed to change their strategy in general towards OVC households. Thus, staff from both organizations generally concluded that OVC caregivers did not have the financial or social capital to participate in WISDOM in sizeable numbers. Many believed they were too poor and that microfinance was ill suited towards their needs. 2.3.4 Overcoming Assumptions: OVC Caregivers as WISDOM Clients Nevertheless, despite the assumptions of WVE and WISDOM staff, data collected for this study indicates that OVC caregivers did in fact participate in WISDOM. During data collection, one of the first tasks that needed to be completed was to identify WISDOM clients who were also OVC caregivers. This was achieved by crossreferencing WISDOM client lists with WVE OVC household lists for the villages that had been selected for the study. A description of how these villages were selected is given in Chapter One of this dissertation. The cross-referencing process had not been attempted by either organization prior to this study and produced results that were quite different from the assumptions made by staff members interviewed. The process resulted in identifying 67 OVC caregivers who were participating in WISDOM loans in Guraghe and 63 OVC caregivers who were participating in WISDOM loans in Wonchi. In the Guraghe ADP, 20.8% of the WISDOM clients who lived in the villages included in this study were caring for OVCs in their 66 households. This is a much higher percentage than was expected especially when compared to the 4.21% of the Guraghe population who were registered as OVCs with WVE. See Table 6 below for a breakdown of these percentages by village. Table 6: Percent of WISDOM Clients Caring for OVC in Guraghe VILLAGE % OF WISDOM CLIENTS CARING FOR OVCS Agena Desene Shebraden Sheremo Wadiye Wasamer Yegobet 20.4% 36.0% 9.7% 17.0% 15.2% 20.0% 30.1% TOTAL 20.8% The variance in percentages may be attributed to different village characteristics. For example, according to the WVE HIV/AIDS focal staff member for Guraghe, Agena has higher prevalence rates and higher numbers of OVCs compared to other villages. This is likely because it is a peri-urban area, which tends to have higher prevalence rates than rural areas because it has a more transitory population. The WVE ADP staff member for Guraghe also observed that Agena, Desene, and Yegobet all had strong CCCs. 67 Thus, although most of the WVE and WISDOM staff members assumed OVC caregivers were too needy and too isolated to be suitable candidates for WISDOM loans, the data shows a different scenario. Indeed, many OVC caregivers were already participating in WISDOM loans and, as Chapter Four argues, many OVC caregivers were better off for having done so. What then explains this discrepancy? How was it possible for so many OVC caregivers to join WISDOM even while its staff believed they would not be suitable borrowers? The next section argues that WISDOM’s relationship with WVE and its use of multiple community actors helped it to include more OVC caregivers in WISDOM’s microfinance services. 2.4 Flexibility through Multiple Actors Ironically, the success of WISDOM’s lending model in including OVC caregivers was unknown even to itself. When interviewed for knowledge and experience concerning clients who were also OVC caregivers, very few WVE or WISDOM staff had knowledge of any such clients prior to data collection for this study. What contributed to WISDOM’s ability to include groups that are vulnerable to false assumptions and social stigma? Over a five-year period prior to data collection, there were a variety of actors that were involved in WISDOM’s client recruitment processes. This study argues that it was the involvement of these community actors, and WVE community workers in 68 particular, that provided the flexibility needed to include groups vulnerable to social stigma, in particular OVC caregivers. Clients from case study interviews described the various actors who provided the necessary information they needed to join and enroll with WISDOM. Some clients had heard about WISDOM through the promotions held in various villages. These promotions were usually conducted by WISDOM staff in towns or peri-urban areas to help community members learn about microfinance and how to apply for a microloan. Others had heard about WISDOM’s products and services through other community members in their villages. Still in other instances, it was the village chairman who referred community members to WISDOM for its microloans. In all three instances, however, the actors involved (with the exception of community members who may be inviting members to form a community bank together) are merely providing information to the OVC caregiver. In other words, learning about microfinance is not enough since the OVC caregiver still needs to find a community bank to join. Furthermore, if the OVC caregiver is indeed vulnerable to false assumptions or stigmatization that make joining a group difficult, merely receiving information about microfinance may not be enough to include more OVC caregivers in WISDOM. Nevertheless, although information sharing may not be enough, it is still necessary and important. Thus, having a variety 69 of actors who function to distribute information about WISDOM provides flexibility and is a vital part in explaining how WISDOM was able to include so many OVC caregivers in its services. 2.4.1 The Role of WVE Community Workers When examining the overall success in including OVC caregivers into WISDOM financial services, observing where and when OVC caregivers joined WISDOM is telling. Table 7 shows the distribution of OVC caregivers who joined more recently compared to those who joined earlier. Of the 63 OVC caregivers who joined WISDOM in Wonchi, only 11 of them had joined WISDOM within three years of data collection. The majority of the OVC caregivers in Wonchi had joined more than 3 years before data collection. Conversely, of the 67 OVC caregivers identified in Guraghe as WISDOM clients, 49 of them had joined within three years while only 18 had joined more than 3 years before data collection. Nevertheless, comparing the totals for each time period for Guraghe and Wonchi ADP numbers can be deceiving. What is more telling are the average numbers of OVC caregivers that joined each village. The average number of OVC caregivers in the Wonchi ADP that joined WISDOM more than three years prior to data collection is 25.5. This is quite a large number compared to the other averages, which range from 2.6 to 7.0. In a village where there were approximately 350 OVCs registered with WVE in 280 households, Belabela had 28 OVC caregivers join more than three years prior to data collection. 70 This means approximately 10% of the OVC caregivers in Belabela joined WISDOM during this earlier time period. Table 7: OVC Caregivers Participating in WISDOM by Village ADP Guraghe Village Joined WISDOM More Than 3 Yrs Ago* Agena Desene Shebraden Sheremo Wadiye Wasamer Yegobet 10 13 5 7 5 0 9 49 7.0 9 2 1 1 0 3 2 18 2.6 Belabela Dimtu 4 7 11 5.5 28 24 52 25.5 Total Avg Per Village Wonchi Joined WISDOM Less Than 3 Yrs Ago* Total Avg Per Village * Prior to data collection in August 2007. Why were Belabela and Dimtu villages able to recruit, organize, and accept so many more OVC caregivers for WISDOM loans during this earlier time period? One possible reason for Belabela and Dimtu having such high numbers of OVC caregivers who joined during this earlier time period is the role that the WVE community workers played in the Wonchi ADP. More on the responsibilities of World Vision community workers can be found in Chapter One. WVE community workers in Wonchi were highly involved in recruiting and organizing groups for WISDOM in 71 years past. Community workers described during interviews how, in years prior, they assisted WISDOM with group mobilization, client selection, and group trainings. Furthermore, it was about 3 years before data collection that WISDOM loan officers started to take over these responsibilities from WVE community workers in Wonchi. At the time of the interviews, the Wonchi WVE community workers described themselves as not currently being very involved in group mobilization and client selection. Community workers referred community members to WISDOM if they asked about their services but interaction with WISDOM loan officers was described as “limited”. Meeting only to consult on issues rather than share in responsibilities, each worker had “different type(s) of work” to focus on now. Since the time when WVE community workers have been less involved with WISDOM, Belabela accounts for only 4 OVC caregivers who joined WISDOM and Dimtu accounts for only 7 OVC caregivers. Thus, interviews with WVE community workers from the Wonchi ADP support the argument that one reason for the falloff in new clients among OVC caregivers in recent years is the decreased involvement of WVE community workers. With regards to the Guraghe ADP, all of the WVE community workers interviewed from Guraghe had less than 3 years of experience. This means that there was no 72 involvement from WVE community workers in recruiting members for WISDOM community bank groups in Guraghe during the earlier time period. The Guraghe ADP manager also indicated that there was no collaboration between WISDOM and WVE beyond financial grants. Thus, although WVE community workers may have been involved in forming community banks in Guraghe, data collection did not find the same degree of involvement in Guraghe as there was during the earlier years in Wonchi. In fact, the more recent WISDOM borrowers in both ADPs were much more likely to be recruited by WISDOM staff than anyone else. Thus, data suggests that having WVE community workers involved in organizing community banks results in a greater number of OVC caregivers joining WISDOM. Similarly, when WVE community workers were not as heavily involved in mobilizing community banks, OVC caregivers did not join WISDOM at the same levels. The earlier period for the Guraghe ADP and the more recent period for both the Guraghe and Wonchi ADP had similar levels of involvement of WVE community workers in WISDOM community banks and had similar levels of OVC caregivers joining WISDOM. It was only during the earlier period in the Wonchi ADP when WVE community workers were heavily involved that dramatic increases in OVC caregivers joining WISDOM occurred. 73 Thus, the Wonchi ADP illustrates well the importance of having information channels and community advocates working for greater inclusion in microfinance services, especially for those most vulnerable to social isolation such as OVCs. Nevertheless, there is one question that remains. If WVE community workers in Wonchi played such an important role in including OVC caregivers in WISDOM services, how do we explain how so few WVE community workers knew about OVC caregivers who were participating in WISDOM? In other words, how could they have been such a vital factor to OVC caregiver inclusion without knowing it? The answer lies in understanding the role that the WVE community worker plays in the village. The responsibilities of the WVE community worker necessitate their frequent interaction with those that are the most vulnerable and marginalized in the village. WVE community workers frequently build relationships, share information, and interact with community members that can be excluded by other community members. See Chapter Three for a description of the WVE community workers role and responsibilities in the community. Thus, even if they were not intentionally targeting OVC caregivers for WISDOM services, because of their frequent interaction and communication with community members, it is not unlikely that they unknowingly recruited OVC caregivers to join WISDOM community banks. In this sense, the social capital of the WVE community worker is being given to the OVC caregivers bringing both information and relationship to the household. 74 2.5 Monitoring through Collaborative Relationships While the last section focused on the WVE community worker’s relationship with the village, this section focuses on the community worker’s relationship with WISDOM. Because incentives for monitoring other borrowers in a community bank are weaker in WISDOM’s lending model than other models, the monitoring process relationship to client performance needs to be considered to ensure organization sustainability. While the two-part screening process for WISDOM involves multiple community actors, the monitoring process mainly consists of monthly community bank meetings where each member makes interest payments. WISDOM loan officers also attend these meetings to collect payments, disperse loans, or conduct any training that WISDOM might be offering. Thus, formally, the monitoring process involves fewer actors than the screening process. In addition, as mentioned above, because loans are dispersed all at once to all members of the community bank, incentives may be weaker than if dispersals were more staggered across a loan cycle. Nevertheless, it is again the role of the WVE community worker in a village that seemed especially important to OVC caregivers’ performance in WISDOM. In this case, it is the community worker’s relationship with WISDOM that is noteworthy. More specifically, the quality of relationship between the WVE community worker for a village and the WISDOM staff appears to have had an impact on client 75 outcomes among OVC caregivers. Although involvement of community workers in the screening process had decreased in recent years in Wonchi, interviews indicated that WVE community workers still maintained relationships with WISDOM staff to exchange information in both the Guraghe and Wonchi ADPs. Furthermore, how each community worker assessed his or her own relationship with WISDOM at the point and time of the interviews varied. Some community workers were enthusiastic about WISDOM and described their relationship very favorably. Others were more disappointed with their current interaction and described ‘communication gaps’ that existed. Based on the community worker’s own assessment, each relationship was categorized for this study as either stronger or weaker. Responses such as ‘good’, ‘positive’, or ‘strong’ were categorized as a strong relationship with WISDOM. Responses from community workers as either ‘medium’ or having ‘gaps’ were categorized as weaker. After each relationship was categorized as stronger or weaker, content analysis was conducted on the WVE community workers interviews identifying three major characteristics surrounding the collaborative relationships: 1) frequency of interaction, 2) content of interaction or activities involved, and 3) areas where more interaction is needed. Table 8 shows a summary of these three characteristics. The table shows actually a considerable amount of overlap when comparing the stronger 76 and weaker collaborative relationships between WVE community workers and WISDOM staff. The frequency of interaction was similar between the stronger and weaker relationships, as both were limited to problems or issues that arose rather than a more regular interaction. The types of activities the two sides collaborated in were also similar between the stronger and weaker relationships. In both categories of Table 8: Comparison of Community Workers Relationship with WISDOM Comments from CWs with Stronger Collaboration Comments from CWs with Weaker Collaboration Rating of collaboration • • • Good relationship Very positive Strong relationship • • Medium Gaps in collaboration Frequency of interaction • As issue comes up • Limited Content of interaction • Consults with WISDOM about how to care for clients Promotes WISDOM to community Organize community members and refer them to WISDOM Follow up with clients in WISDOM and reports on performance to ADP manager • Talk and consult concerning community issues Coordinates with WISDOM for community members Organize community members and refer them to WISDOM Need more awareness of village • • • • • Areas where more interaction is needed • • • Planning and training WISDOM needs to remain in contact with us and other community leaders more Note: CW is the abbreviation for Community Worker. 77 relationships, community workers met with WISDOM staff to consult about issues and clients. WVE community workers still helped organize community members for WISDOM, though to a lesser degree than in the earlier period in the Wonchi ADP. Nevertheless, there was one important difference between the two. First, WVE community workers in stronger collaborative relationships with WISDOM reported that one of their responsibilities was to also follow up with clients whom they helped join WISDOM. This served as an additional informal monitoring mechanism for WISDOM clients. WVE community workers would check up on the progress of client loans and provide any advice they could offer. Furthermore, the fact that WVE community workers assessed their relationship with WISDOM as positive may have had important implications for the quality of information that was shared with WISDOM staff members. Where WVE community workers felt more positive about their relationship with WISDOM, he or she may have felt more comfortable sharing about a client’s progress thereby improving WISDOM’s ability to monitor its own clients. Thus, to test the hypothesis that stronger collaborative relationships with WVE community workers improved monitoring and ultimately resulted in improved client outcomes, a series of regressions were conducted on data collected from OVC 78 caregivers participating in microloans. Using data from the OVC household surveys, regressions were run modeling several household outcomes as a function of the quality of the collaboration between the WVE community worker and WISDOM staff. Only clients who lived in villages whose WVE community worker had been interviewed were included in the sample. Regressions were conducted according to the following equation: Household = α * Stronger Collaboration + β * Other Controls + ε Outcomes Dummy Variable Based on interviews, a village was categorized as having either stronger or weaker (1 = stronger, 0 = weaker) collaboration between the WVE community worker and WISDOM staff. The results of the regressions can be found in Table 9. Loan growth is the percentage of increase from the amount of the first loan borrowed by the client compared to the amount of the current loan borrowed by the client. Loan growth can be used as an indicator of success for a client based on the assumption that successful participation in the first loan cycle often leads to a greater capacity to borrow (de Aghion & Morduch, 2005). Livestock assets were values based on survey data indicating the number and type of animal that a household owned. Livestock prices were based on pricing information from USAID and NGO websites (USAID, 2008). See the Appendix G for more information on livestock pricing. Average meals is the 79 Table 9: Impact of Community Worker on Client Performance Loan Growth Livestock Assets Avg Meals* Stronger Collaboration? (0 = Weaker, 1 = Stronger) 0.249** 0.472*** 0.504*** Yrs in Microfinance Current Loan Amt Training in IGA 0.552*** 0.493*** 0.063 -0.027 -0.041 0.320** 0.134 0.005 -0.142 # of M Adults # of F Adults # of M Children # of F Children 0.213* -0.139 0.018 -0.052 0.201 0.162 -0.188 0.284* -0.333** -0.171 -0.047 0.039 Marital Status: Widowed Marital Status: Never Married 0.232 0.033 0.363* 0.346* -0.011 0.092 Caregiver Educated? 0.054 0.053 -0.067 Receives Money? Sell Assets in Past Yr? Chronic Illness in HH? Percent of School Aged Children in CIP -0.040 -0.024 --------- 0.033 ----0.200 ----- -------------0.504*** Solidarity Group: Close-knit? Solidarity Group: Can be trusted? Solidarity Group: Do not share same values? Solidarity Group: Do not generally get along? -0.046 -0.015 0.022 -0.066 0.144 -0.165 -0.376*** 0.121 0.179 0.006 0.165 0.149 6.681*** 0.692 44 2.51** 0.379 44 3.559*** 0.488 44 F-stat Adjusted R2 Observations Note: Average meals are average number of meals per household member per day. All entries are standardized coefficients. Sample is taken from clients who were part of villages where community workers were interviewed and their relationship with WISDOM was assessed as positive or negative. All VIF scores tested below 2.973. *** p < 0.01; ** p < 0.05; * p < 0.10; 80 average number of meals consumed per member of the household for the day before the survey was conducted. See Appendix C to F for survey instruments used to collect household data. Overall, the models were able to explain high proportions of variance in the household outcomes. The adjusted R2 ranged from 0.379 to 0.692. F-stats were also significant at the 5% level or lower. For client and household outcomes including loan growth, livestock assets, and average meals per day per household member, the quality of collaboration was significant at the 5% level or lower. In addition, stronger collaboration between the WVE community workers and WISDOM staff in the village resulted in positive impact on outcomes for OVC caregivers participating in WISDOM loans. Standardized coefficients for the quality of collaboration ranged between 0.249 and 0.504 for the outcomes tested. Thus, data analysis supports the hypothesis that collaborating with community workers can improve monitoring mechanisms for a microfinance agency thereby improving client outcomes. Furthermore, results also further call into question the assumptions held by staff members that many OVC caregivers are not suitable candidates for microfinance. Instead, data supports that with inclusive channels of information and action, not only can OVC caregivers be included in microfinance but they can succeed in it as well. 81 2.6 Summary and Conclusion There are two major mechanisms in microfinance that require social capital from the borrower. First, the process of being selected into a community bank requires social capital in the form of both information concerning microfinance and trust from other community members to join the group. Second, the process of monitoring and enforcement uses social capital in the form of information and social pressure to ensure timely repayment of loans. This study demonstrates how the social capital from a community worker can be used to substitute for the lack of social capital from community members who are vulnerable to social exclusion. In this case, it was the WVE community worker that was able to use his or her social capital on behalf of OVC caregivers, even if it may have been unknowingly. The involvement of the WVE community workers in forming community banks for WISDOM served to include more OVC caregivers than anyone had realized while the collaboration of WISDOM with WVE community workers in monitoring helped to gain information that would lead to more effective monitoring. Thus, it was the involvement of multiple community actors that provided WISDOM with more flexibility in its processes and enable it to include more and monitor more. 82 Microfinance can be a powerful tool that can lead to financial empowerment for the poor. Its use of social capital can often serve to increase access to financial services that would otherwise remain unavailable. Nevertheless, as many scholars have pointed out, social capital can have both positive and negative effects on communities and its processes. In particular for microfinance, its use of social capital for client selection and screening can leave out those who tend to be marginalized or excluded but are nonetheless capable. This case study examining WISDOM shows that indeed social exclusion and false assumptions were at work with regards to OVC caregivers. OVC caregivers were thought to be ill suited for microfinance by staff workers from both organizations. Nevertheless, despite these assumptions, research showed a high proportion of OVC caregivers already participating in WISDOM loans and services. What contributed to WISDOM’s ability to include this group? The role of the WVE community worker to serve as a bridge to the community and WISDOM proved invaluable to the success of OVC caregivers who were participating in microfinance. Where and when WVE community workers were heavily involved in organizing community banks, more OVC caregivers were included in the process. In addition, where there was a stronger collaborative relationship between the WVE community 83 worker and the WISDOM staff, monitoring efforts contributed to better performance outcomes among OVC caregivers. Thus, it was ultimately WISDOM’s relationship with WVE that provided the flexibility it needed to include more and monitor more. WISDOM’s relationship with WVE allowed flexibility in the sense that it was WVE’s social capital that could then used to help OVC caregivers succeed in microfinance. It was the unique position of the WVE community worker that would provide both the relationship, information, and action that was needed to include more OVC caregivers in borrowing. WVE community workers are hired to keep close relationships with the community and with those that tend to be marginalized or excluded specifically. Furthermore, because of the unique nature of social capital, its use actually strengthens the organization as opposed to weakening it. Thus, if microfinance agencies are to be faithful to their mission to empower the poor, attention must be paid to the groups that are most vulnerable to being left out. Flexible mechanisms can help agencies to include these groups while still maintaining the strengths of their models and ability to use social capital to reduce transaction costs in lending. 84 CHAPTER THREE: INCENTIVIZING COLLABORATORS FOR MICROFINANCE INSTITUTIONS (MFIs) With pressure building on MFIs to cut costs and improve financial self-sufficiency, collaborating with other community organizations has become an increasingly attractive solution for MFIs. Collaboration can allow MFIs to adjust to their operational constraints while expanding their catalogue of services. Once offering health and education services in conjunction with microloans, MFIs now find it difficult to provide these additional services on their own despite the benefit it may have for the community. Nevertheless, the unique nature of microfinance with the manner in which it maintains organized groups serves as an efficient means to deliver other social services as well. Thus, the approach of working with other agencies that can provide needed social services to the lending groups can be a win-win situation for all. In addition, collaborating with community organizations can improve a MFI’s overall effectiveness in its service delivery of its microfinance products. Chapter Two illustrates the importance of collaborating with other community organizations for MFIs. Working with WVE community workers not only helped include community members who are vulnerable to social exclusion, but it also helped improve WISDOM’s information and monitoring efforts. Furthermore, it was WISDOM’s overall relationship with WVE that provided valuable flexibility in its processes and 85 procedures to include more and monitor more by allowing the transference of social capital from the WVE community worker to the OVC caregiver. Nevertheless, while potentially beneficial to those involved, collaborative relationships can also bring in a whole new set of challenges for an agency. One of the challenges that exists for the MFI is to consider how to incentivize community workers and field staff in other community organizations to collaborate with them. Organizational literature has focused on the importance of motivation at the individual-level for decades. Lock and Schweiger (1979) identified worker motivation as one of the top two individual-level determinants of worker effectiveness while Eckardt and Schuler (1992) identified motivation as one of the most significant factors for individual professional achievement. More recently, Thomas (2003) has explored motivations for interagency collaboration and how they are affected by the role an individual plays in an organization. While there is much concerning organizational cultures that influences interagency collaboration, this chapter considers the factors that influence motivation at the individual-level for community workers to collaborate with MFIs. While the previous chapter of this dissertation focused on the impact and benefits of collaboration between WISDOM and WVE, this chapter is more concerned with factors at the individual-level that influence the processes involved in collaborating. 86 It discusses the collaborative efforts that WISDOM had with the WVE community workers in the Guraghe and Wonchi ADPs to help screen and monitor borrowers in the villages. The next section provides a brief overview of the debate over institutional design that emerged as the “microfinance schism” and created an expectation for MFIs to work towards financial self-sufficiency. This is followed by a case study that examines the various levels of motivation among WVE community workers to collaborate with WISDOM along with a discussion of the various factors at work influencing these levels of motivation. Furthermore, the organizational nature of MFIs as a entrepreneurial/commercial non-profit (Hansmann, 1987) or a social business (Yunus, 2007) brings in an additional element of complexity in collaboration that is considered as well. 3.1 The “Microfinance Schism” The “microfinance schism” was the name given to the debate involving institutionalists on one end and welfarists on the other (Morduch, 2000). Institutionalists argued that MFIs needed to prioritize financial self-sufficiency and that design decisions needed to reflect this priority. This approach has been called the institutionalist, minimalist, or self-sufficiency approach (Morduch, 2000; Schreiner, 2002a; Bhatt & Tang, 2001a). MFIs of this orientation characteristically focused on 87 “creating financial institutions to serve clients who are not served or are underserved by the formal financial system”, prioritizing financial and operational selfsufficiency, and emphasizing breadth of outreach in its approach to poverty alleviation (Woller, Wheeler, & Checketts, 1999, p. 2; Morduch, 2000). It was thought that the major tradeoff for offering a wider range of services was the slower progress in attaining financial sustainability5 (Morduch, 2000, p. 619). Thus, interest rates needed to be set accordingly and non-financial services needed to be cut. Integrated microfinance programs that also offered social services ought to be converted to stand-alone programs that only offered financial services. This was the only way, institutionlists argued, to ensure financial self-sufficiency for the MFI. Thus, the argument was that every dollar needed to be stretched as far as it could, as the poor are not served as well by organizations whose future is unstable. Schreiner argued, “the poor are many but the donor dollars are few…selfsustainability produces the strongest incentives to improve social benefits through time” (Schreiner, 2002a, p. 22). Furthermore, donors had a right to know that their dollars were being used effectively and not wasted. In addition, borrowers would be less likely pay back loans if they do believed the MFI would not last (Von Pischke, 2002, p. 75). 5 The Microcredit Summit Campaign attacks this as second of three of the most damaging myths of microfinance practice (Microcredit Summit Campaign, 2005, p. 11). 88 On the other side of the institutionalist was the welfarist or poverty approach (Morduch, 2000; Woller, Wheeler, & Checketts, 1999). This side typically argued for a more integrated package of social services. It was typically described as focusing on the immediate improvement in well-being of the participants, using subsidies for operational activities, and emphasizing depth of outreach in its approach to poverty alleviation (Woller, Wheeler, & Checketts, 1999, p. 3). It argued that social service programs should not be cut because they contribute to the overall mission of the MFI. Furthermore, solidarity or lending groups provide excellent vehicles to provide other social services, such as business and professional training, political participation training, and health education and services programs. Finally, welfarists also criticized the premise that MFIs needed to be uniquely financially self-sufficient. In the article in which he coined the term “microfinance schism”, Morduch questions the institutionalists and writes: …it is not clear why the starting point for so many is the belief that, as a matter of course, funding will be pulled away from programs, even those able to demonstrate sustained social effectiveness. Moreover, there has never been a general presumption that the most effective poverty alleviation programs can be – or should be – self-financing (Morduch, 2000, p. 619). 89 3.2 Wisdom Micro Financing Institution (WISDOM) and World Vision Ethiopia (WVE) It was the institutionalists who largely won this debate and the result has been an industry filled with MFIs facing the expectation that they will one day become and remain financially self-sufficient. Nevertheless, in the midst of these pressures, some MFIs have turned to innovative partnerships with other community groups and organizations that provide the social services it had once provided itself. In these sorts of relationships, the MFI and the social service organization operate separately but partner to coordinate the delivery of services to their shared clients. Being affiliated to WVE, WISDOM has the opportunity to collaborate with a community development organization that often does not exist for other MFIs. WISDOM originally began as part of WVE development program. In the 1980s, WVE began to offer microloans alongside its development operations. Since then the Ethiopian government has implemented policy that requires microfinance operations to be conducted by share companies that are owned wholly by Ethiopian nationals. In 1998, WISDOM was established as a separate organizational entity from WVE and was issued a business license by the National Bank of Ethiopia. Since its birth, WISDOM has had a relationship with WVE. Nevertheless, this relationship has evolved and changed over its history both because of Ethiopian policy and because of 90 WVI’s management strategies. See Chapter One for more information on WISDOM and WVE ADPs. This study explores the motivations at work in the collaborative efforts that WISDOM had with WVE in the Guraghe and Wonchi ADPs to screen and monitor WISDOM clients. Interviews with WISDOM staff, WVE ADP staff, and WVE community workers were conducted during field research. Subjects were questioned around topics concerning their role and responsibilities, their experiences collaborating with the other organization, information and resources that were shared between the two organizations, and perceptions concerning the other organization. In addition, staff members were asked which workers of the other organization they had recently talked to and how frequently this occurred. See Chapter One for a general description of the interview protocols used in this study. See the Appendix A for the adapted interview protocol for staff members of both organizations. Attempting to observe and measure an individual’s motivation levels can be difficult largely because of its intangible nature and the inability to isolate motivation from skill or ability. Studies focusing on the affective models of participation have, however, suggested that higher levels of worker satisfaction are related to increased motivation for workers (French et al., 1960; Miller and Monge, 1986). The rationale is that if a worker perceives a greater reward of satisfaction for increased effort 91 towards a goal, he or she will be motivated to pursue such purposes. Consequently, following this line of reasoning, worker effort or participation is related to motivation as well. If a worker is motivated and able, he or she will participate more. Thus, for the purposes of this study, individual-level motivation for collaborating with WISDOM is examined in terms of a worker’s satisfaction with his or her collaboration with WISDOM and in terms of a worker’s level of involvement with WISDOM’s operations. 3.2.1 Motivations to Collaborate Among WVE Community Workers The collaborative effort examined in this study occurred between the WISDOM staff and the WVE community workers. The effort mainly focused on organizing and monitoring WISDOM community banks and consulting with one another concerning mutual clients. As described in Chapter Two, WVE community workers were involved in mobilizing community banks for WISDOM for several years. The extent and degree to which this occurred, however, varied between ADPs and villages. Satisfaction concerning a WVE community worker’s own collaborative relationship with WISDOM varied between “very positive” to “positive” to “needs improvement”. Two WVE community workers had responses that were categorized as “needs improvement” because they described the relationship as either having communication gaps with infrequent interaction or as lacking joint planning with 92 limited interaction. The other four WVE community workers that described their relationship with WISDOM as either “very positive” or “positive” expressed little discontentment with the level of interaction between the two organizations and used positive adjectives to describe their relationship with WISDOM, such as “strong”, “good”, or “very positive”. Concerning the varying levels of involvement with WISDOM’s operations, there were generally four types of activities in which WVE community workers were involved. They include the following, which are listed in progressively higher levels of involvement with WISDOM: 1) consulting together on either community issues or mutual clients, 2) referring community members to WISDOM services, 3) organizing groups for WISDOM, and 4) following-up with WISDOM clients. Consulting together involves the lowest level of involvement for WVE community workers since this generally occurs in reaction to a problem that has developed either with a group or client. Thus, no initiative is required on the part of the WVE community worker. Referring community members to WISDOM services involves a slightly higher level of involvement since the WVE community worker is either doing so in reaction to a question to a community member or out of his or her own initiative. Furthermore, because the WVE community worker is also providing counsel to community members while promoting WISDOM, he or she is also vouching for WISDOM. Organizing community banks for WISDOM demands more effort from the WVE 93 community worker since it requires coordinating multiple community members and facilitating their initial group activities. Finally, following-up with WISDOM clients involves the highest level of involvement or commitment in that it requires high levels of initiative from the WVE community worker since WISDOM staff themselves often do not have the time to monitor their clients. 3.3 Factors in Motivating Collaboration Among WVE Community Workers The research that Thomas (2003) conducts on individual-level motivations in interagency collaboration provides an appropriate starting place when considering the various factors in motivating collaboration among WVE community workers. Although Thomas’s research is focused on the work of environmental conservation in the U.S., his conclusion that the role a worker plays in an organization dictates much of the incentives he or she has to collaborate with others is important for this study. In Thomas’s research, managers were more concerned with agency stability and, therefore, were predominantly motivated to enhance their autonomy. On the other hand professional staff were more interested in solving specific problems and using the best management practices of their field. Finally, field staff were more interested in locally based interests since they live and work in the local communities (Thomas, 2003). He also suggests that field staff are more likely to support cooperation when it enhanced the socioeconomic condition of their local communities (Thomas, 2003). 94 3.3.1 WISDOM’s Impact in the Community The main responsibilities of the WVE community workers consisted of identifying children for sponsorship of aid and monitoring the well-being of the children in the program and their families. See Chapter One for a description of the general role of the World Vision community worker. Like the field staff in Thomas’s study, WVE community workers also worked closely with local community members and actually lived in the villages they serviced. Furthermore, WVE community workers also tended to interpret a situation in relation to how it affected the community and its members. While all six of the WVE community workers interviewed made some sort of observation during interviews about how WISDOM was impacting the community, four of the six subjects did so in response to a question asking them to describe their own relationship with WISDOM. Thus, the WVE community worker’s own evaluation of their relationship with WISDOM tended to be influenced significantly by their impression of how WISDOM was helping or hurting the community members. Two WVE community workers had only positive remarks concerning WISDOM’s impact on community members while one WVE community worker only had negative remarks. In addition, three WVE community workers commented on both the positive and negative effects of WISDOM on community members. Positive 95 effects that were observed among WVE community members included how WISDOM helped those in the community who wanted to work and strengthen their household security as well as specific anecdotal examples of clients who were slowly improving in their circumstances after borrowing from WISDOM. Negative impacts in the community included long application processes that would often discourage community members and community members having to leave their villages because of having defaulted on a loan. Consequently, in instances where the WVE community worker only commented on the positive effects of WISDOM, the WVE worker also assessed his relationship with WISDOM as either positive or very positive. Where the WVE community worker only had negative remarks concerning WISDOM’s impact in the community, the relationship assessed more negatively. See Table 10 for a summary of factors and indicators concerning motivation to collaborate among WVE community workers. Furthermore, where the WVE community worker only discussed the positive effects of WISDOM, involvement levels were high as well, either organizing groups or following-up with clients. Conversely, in the case where only negative effects were mentioned, the WVE community worker involvement level was lowest at referring clients to WISDOM. 96 Table 10: WVE Community Worker (CW) Motivation to Collaborate Shebraden WVE CW Sheremo WVE CW Yegobet WVE CW Wasamer WVE CW Dimtu WVE CW Belabela WVE CW Impact on Community Sees both positive and negative effects Sees both positive and negative effects Sees positive effects Sees both positive and negative effects Sees positive effects Sees negative effects Organizational Identity Separate Identified together Strong relationship Identified together Identified together Target Population Mutual clients Mutual clients Different Mutual clients Mutual clients Different Necessary to Each Other Can help WISDOM Can help WISDOM Improves my perf Improves my perf Can help WISDOM Worker Satisfaction Needs improve Positive Positive Very positive Very positive Needs improve Worker Involvement Organizes Follow-up Organizes Organizes Follow-up Refer Nevertheless, where the WVE community worker observed both positive and negative effects of WISDOM in the community, other factors seemed to influence the levels of satisfaction that the WVE community worker had concerning his or her relationship with WISDOM. Namely, how the WVE community worker understood the relationship between the two organizations seemed to be significant as well. There was a range of responses among WVE community workers on this matter. Three of the WVE community workers commented that WISDOM and WVE were 97 often identified together, one WVE community worker responded that the two had a strong relationship to each other, and another WVE community worker indicated that the two were separate emphasizing he did not work for WISDOM but for the sake of the community. Furthermore, it was the latter of the WVE community workers who emphasized the separateness of the two organizations who also evaluated his own relationship with WISDOM as needing improvement. Nevertheless, he was still involved in organizing groups for WISDOM. 3.3.2 The Role of the Collaborating Manager It is in establishing an understanding of the relationship between the two organizations where the role of the WVE ADP manager proved significant. Only two WVE ADP managers were interviewed since Guraghe and Wonchi were the only ADPs included in the study. The two WVE ADP managers had fairly different approaches to collaborating with WISDOM. The WVE ADP manager in Wonchi saw WISDOM’s activities very much in line with what WVE was doing. When asked to comment on his relationship with WISDOM, he responded, “The ADP has the goal to provide household security. One of the goals is carried out through work with MFIs such as WISDOM…WISDOM is so important to us. They are a Christian organization and we have common goals”. In addition, the WVE community workers in Wonchi both commented that the ADP manager frequently vocalized how WISDOM was important to WVE during staff meetings. 98 Conversely, the Guraghe ADP manager had a different approach towards collaborating with WISDOM. The subject was actually the ADP Program Officer who was acting as the interim ADP manager. His response when asked to comment on his relationship with WISDOM was, “The ADP staff is very tight and busy. We don’t force them to cooperate with other organizations such as WISDOM”. He did add that the WVE community workers are told to link community members to WISDOM. Consequently, perceptions among WVE community workers in Guraghe were varied concerning the relationship between WISDOM and WVE. One WVE community worker saw the two organizations as separate, another saw them as having a strong relationship, another saw them as being identified together, and still another had no comment concerning the relationship between the two at all. Thus, the role of the manager ought to be included when considering how to motivate community workers on the individual-level to collaborate with an MFI. In the case of the Guraghe and Wonchi ADPs, whether explicitly verbalized or not, WVE community workers took the cue from their manager with regard to how they ought to think about WISDOM. In this sense, the ADP manager can act to “frame” the collaboration by creating meaning for the WVE community workers in how they should understand and prioritize the relationship between the two organizations. This act of framing is one example of the sorts of managerial behaviors researchers have 99 argued are needed for managing collaboration between organizations (Agranoff and McGuire, 2001; McGuire, 2002). In encouraging the WVE community workers in Wonchi to see WISDOM as a part of WVE, the ADP manager is working to build trust between the two organizations. In addition to creating meaning and working to build trust for his workers, the Wonchi ADP manager demonstrated other skills found to be important for collaborative management. In particular, the Wonchi ADP manager also suggested that WISDOM needed to make sure that clients were able to repay their loans. He responded, “WISDOM should be sure that money that is dispersed comes back so that they can survive as an organization…For WISDOM it is important that OVC households can pay money back”. This stands in contrast to the Guraghe ADP manager who recommended that WISDOM use their resources to better serve vulnerable households and find mechanisms other than WVE to connect to the community. Thus, the Wonchi ADP manager appeared to have greater empathy for the financial expectations placed on WISDOM than the Guraghe ADP manager. Finding collaborative managers who are able to empathize with the financial constraints of the MFI may be an important piece to successful collaboration for the MFI, especially given the dual sets of expectations it faces as an organization. 100 3.3.3 The MFI as an Organization in Tension The microfinance industry finds itself in a unique category of organizations where there are expectations of both financial and social performance. Popularized by a Nobel Peace Prize and promoted by the UN in its Millennium Development Goals (MDG), much of its support is based in its social mission – to empower the poor by providing access to financial services. Its primary goal is not to increase the values of its shares but to instead ensure the sustainability of its services to its clients. Although WISDOM was established as a share company, it also created bylaws based on the principle of non-distribution where shareholders are prohibited from receiving dividends or transferring shares. Thus, it is its social mission and non-distribution policy among shareholders that puts MFIs in a separate category from traditional banks and into the category of “social businesses”, a category coined by Yunus (2007). Furthermore, it is the unique mixture of grants from donors and sales for its services as funding sources that also puts MFIs in a separate category from traditional nonprofit organizations. As described in Figure 2 in Chapter One, WISDOM’s funding streams include one-time grants provided by WVE in addition to interest payments made by clients for the cost of borrowing. Using Hansmann (1987, p. 28)’s four-way categorization of nonprofit firms, MFIs generally fall somewhere in between “donative” and “commercial” types of non-profits, since substantial portions of their 101 income come from both types of sources. See Table 11 below for Hansmann’s categorizations. Table 11: Hansmann's Four-Way Categorization of Nonprofit Firms Mutual Entrepreneurial Donative Common Cause National Audubon Society Political Clubs CARE March of Dimes Art Museums Commercial American Automobile Assoc. Consumers Union Country clubs National Geographic Society Educational Testing Service Hospitals Nursing homes Source: Hansmann, 1987, p. 28. Charity organizations, such as WVE, fall into the category of donative/entrepreneurial nonprofit firms from Table 11 and are primarily responsible for demonstrating stewardship to donors. Nevertheless, for organizations that fall somewhere between the spectrum of donative and commercial from Table 11, such as WISDOM, there is an additional level of accountability. The MFI is also expected to demonstrate its ability to recover the cost of lending to its clients through interest payments collected from its clients. Most especially after the microfinance schism, MFIs have increasingly faced the expectation that they are able to make enough profit to at least finance their operational costs. Ethiopian policy limiting microfinance operations to share companies is evidence of such profit-making standards as well. Table 12 provides a comparative summary of the different organizational types. Organizations 102 like WVE fall into the category of nonprofit charities while organizations like WISDOM are described by the nonprofit business category. Table 12: A Comparative Summary of Organizational Types For-Profit Corporations Nonprofit Businesses Nonprofit Charities Primary Goal Maximize profits and shareholders value. Provide ongoing social benefit to target population. Provide ongoing social benefit to target population. Resource Provision Profits from an exchange of goods or services for money. Mixture of profits, grants, and donations. Mixture of grants, and donations. Standards Shareholders: Profitability Donors: Ability to recover operational costs. Donors: Stewardship of donated resources for social mission. Customers: Satisfaction Customers: Satisfaction Consequently, as MFIs are pressured into designing its products and services to ensure enough profit, it also needs to be wary of making too much profit lest it be perceived as taking advantage of the poor. Furthermore, other organizations that do not face the same sort of financial standards may interpret the MFI’s intention of making profit as making it less committed to its social mission, creating room for distrust between the two organizations. Thus, potential difficulties may arise when different types of nonprofits with different accountability principles collaborate together. 103 Table 13: Organizational Summary MISSION STATEMENTS • World Vision Ethiopia (WVE) • “A Christian relief, development and advocacy organisation dedicated to working with children, families and communities to overcome poverty and injustice.” “…dedicated to working with the world’s most vulnerable people” PROGRAMS • • • • • • WISDOM Microfinance Institution “…to improve the economic, social and moral well being of the productive poor through quality financial and non financial services.” • • Child-sponsorship management Development programs, such as agricultural, IGA, and microfinance Health services, such as HIV/AIDS programs Infrastructure programs, such as building wells Works in partnerships with other organizations Promotions to help community learn about microfinance Credit and saving services to the community Note: WVI’s mission statement was taken from the organization’s website (WVI, n.d.). WISDOM’s mission statement was taken from the MIX Market website (Mix Market, n.d.). In the case of WISDOM and WVE, indicators of potential distrust between the two organizations came in the form of the recommendations that WVE community workers had for WISDOM concerning their target population. Of the 10 WVE workers interviewed, including both managers and community workers, half of them explicitly commented on the differences in target populations or activities between the two organizations. WVE workers mentioned that WISDOM was for the “able poor” while WVE was more for the “poorest of the poor”. The differences are visible in the mission statements of both organizations as well, as shown in Table 13. WVE 104 primarily aims to help the vulnerable in the community and WISDOM aims to help those that are productive. With regards to different activities, one WVE ADP HIV/AIDS staff commented that WISDOM was in the “commercial area” making it different from the work that he did. Furthermore, after commenting on such differences, three WVE workers suggested that WISDOM ought to do more to help the poorest of the poor in the community while only one worker, the Wonchi ADP manager, expressed sympathy for the financial pressures that WISDOM faced. Thus, whether it is called a “social business” or a “commercial non-profit”, the MFI exists as a bit of a hybrid organization facing both financial and social performance standards. Furthermore, it is a category where few of its collaborators will be able to empathize completely with its dual objectives of financial sales and social benefit. Nevertheless, where the MFI is able to find empathetic collaborators who can understand the pressures placed on the MFI without allowing them to create potential distrust between the two, it will improve the MFI’s chances of successful collaboration with other community organizations. Further research beyond this study is needed to determine whether MFIs are susceptible to greater distrust from other community organizations because of its profit-making agendas. However, there is evidence that confusion exists even within the management of MFIs concerning their relationship to other nonprofits. During 105 interviews, one WISDOM branch manager speculated that collaboration between the two organizations might be weaker because of WISDOM’s own fear of being so closely associated with a charity organization, such as WVE. Do the financial pressures on the MFI make it more wary of collaborating with other community organizations? Do other nonprofits find it more difficult to trust and have empathy for the constraints that the MFI faces? The answers to these questions have important implications for the managerial strategies MFIs will have as they seek to collaborate with others. 3.4 Conclusion Collaboration has the potential to produce outcomes that positively impact both the processes and products of the organizations involved. Outcomes of collaboration, to name a few, include increased levels of knowledge and social capital, shared mental models and innovative ideas, joint action in program implementation, and ultimately the evolution of new institutions and rules (Innes and Booher, 1999). Nevertheless, the process of getting to these outcomes is never a given. Consideration ought to be given to the factors that will facilitate and obfuscate successful collaboration for the parties involved. While the organizational literature focusing on collaboration is vast, this chapter specifically explores some of the major factors influencing individual-level 106 motivation in interagency collaboration. In the case of WISDOM and WVE, the responses workers gave in interviews were very much in line with Thomas’s observations. How each subject perceived and evaluated their relationship with the other organization was very much dictated by the role that the subject played in the organization. Further building on Thomas (2003)’s research, this study also considers the role that managers can play to help create shared meaning, build trust, and practice empathy in collaborative relationships. By comparing the impact of the Guraghe and Wonchi ADP managers on WVE community workers’ perceptions concerning the organizational identities of WISDOM and WVE, this research suggests that the abilities of a manager can be an important factor in motivating community workers to collaborate with MFIs. While the assessment of the WVE community worker concerning WISDOM’s impact on the community still appeared to be the primary factor in motivation for collaborating with WISDOM, where assessments appear mixed, the WVE manager’s ability to create a shared sense of identity with WISDOM seemed significant. Furthermore, with the dual expectations for financial and social performance placed on the MFI, the room for confusion and distrust between the two organizations seemed greater than in other circumstances. As a result, the role of the manager to 107 create an environment of empathy may go a long way in building trust between the two collaborating organizations. Thus, as MFIs consider how to increase the motivation among community workers from organizations to collaborate with them, demonstrating the positive impact of its services to the community workers is extremely important. Doing so will create increased satisfaction and motivation among community workers to collaborate with MFIs since their primary interests and goals concern the well-being and socioeconomic conditions of their community members. Nevertheless, finding effective managers who can advocate for collaboration with the MFI by creating a shared sense of identity and demonstrating feelings of empathy will also be important factors for the MFI to consider. Furthermore, it is perhaps only with these managerial skills that the MFI will be able to combat the potential for confusion and distrust that its unique category of an organization brings. 108 CHAPTER FOUR: MITIGATING THE NEGATIVE EFFECTS OF LOSS FOR OVCs WITH MICROFINANCE By the end of 2003, it was estimated that there were 143 million orphans6 in the regions of sub-Saharan Africa, Asia, Latin America, and the Caribbean (USAID, 2004, p. 7). With the developmental gains of recent decades, one would have expected the percentage of children who are orphans to decline. Nevertheless, with the emergence of the HIV/AIDS pandemic, the number continues to rise globally. In 2003, agencies estimated that more than 16 million children were orphaned with 5.2 million coming from sub-Saharan Africa alone. Furthermore, with AIDS thought to be one of the leading causes of double orphans7, sub-Saharan Africa has nearly the same number of double orphans as the entire continent of Asia even though it has about a quarter of the number of children. Experts estimate that more than 90 percent of all orphans are cared for by extended family members, often living in female-headed or grandparent households (USAID, 2004). This undoubtedly causes additional burdens as studies from several countries have shown income levels to be 20 to 30 percent lower in orphan households than non-orphan households (Foster & Williamson, 2000, p. S282). Such trends are alarming; as it is believed that up to 20 percent of all households in some African countries are caring for one or more orphans (USAID, 2004). 6 7 Ages 0 to 18 years of age. Children who have lost both the mother and father. 109 This chapter examines the specific areas of vulnerability that orphans and vulnerable children (OVCs) can experience after the death of a parent and considers how effective microfinance can be in reducing these areas of vulnerability over the longterm. First, the chapter presents an overview of the literature involving areas of vulnerability for OVCs. Then, using data from case study interviews conducted with OVC caregivers in the Guraghe and Wonchi ADPs, two major areas of vulnerability are identified for households in this region shortly after the loss of one or both parents of the OVC. Second, this chapter examines how these areas of vulnerability can be reduced through microfinance programs for the OVC caregiver through several different analytical models. Both household surveys and performance data are used to analyze the progress that OVC caregivers made for their household during their participation in microfinance programs with Wisdom Micro Financing Institution S. C. (WISDOM). 4.1 Identifying Areas of Vulnerability for the OVC Living with a person with chronic illness, such as HIV/AIDS, can be difficult for children especially. Because children are the most dependent members of a household they are also the most vulnerable to adverse changes in the household. Preliminary research has shown the OVCs are particularly susceptible when a family member is chronically ill because of the changes in the distribution of resources and responsibilities that generally occur (Foster & Williamson, 2000, p. S275). Food, 110 funds, and care are now needed for the urgent needs of the sick family member who now is too ill to work or perform other household duties. While it has been recognized that there needs to be a greater understanding of this phenomenon (Foster & Williamson, 2000, p. S275), initial research has pointed to negative economic and psychosocial effects for children due to resources being shifted away from the child and to person who is ill in the household. In addition, responsibilities tend to be shifted towards the child and away from the PLWHA (Foster & Williamson, 2000; Shetty & Powell, 2005). New responsibilities for the child can include: “cooking, cleaning, carrying water and laundry, care giving activities such as feeding, bathing, toileting, giving medication and accompanying relatives for treatment, agricultural or income generating activities and childcare duties” (Foster & Williamson, 2000, p. S278). Furthermore, psychosocial effects have also been observed on children with a parent who is positively infected or chronically ill. A study in Uganda showed that children were more likely to feel hopeless or angry while their parents were sick (Sengendo & Nambi, 1997; Foster & Williamson, 2000, p. S282). In Zambia, one study showed descriptions of children being “worried, sad, tried to help in the home and stopped playing to stay nearby”. In addition, children were described to be “more likely to 111 become solitary, appear to be miserable or distressed and be fearful of new situations” (Foster & Williamson, 2000, p. S276). Once a child has had one or both parents die from AIDS, the long-term effects of a loss of home and income need to be considered. The loss of a parent, the changes in caretakers and family composition, and the stigma of having orphan status can all negatively affect the child’s psychosocial well-being (Richter, 2006, p. 9-12). Researchers have identified that “stigmatization, dropping out of school, changed friends, increased workload, discrimination, and social isolation of orphans all increase the stress and trauma of parental death” (Foster & Williamson, 2000, p. 282). See Figure 6 below for the impact of HIV/AIDS on OVC well-being. Overall, being orphaned leaves a child more susceptible to malnutrition, poor health, and early death than non-orphans (Shetty & Powell, 2003, p. 7, 25; UNICEF, 2007, p. 2). Studies have pointed to the reality that children are more likely to dropout of school because of a lack of resources for school (such as books, uniforms, and textbooks) or due to the need for another income in the household. This is particularly true for the girl orphan (Foster & Williamson, 2000; Shetty & Powell, 2003). Additionally, orphans also tend to experience a lowering of expectations for their future, such as future family and future job, as their self-esteem tends to suffer. Sociability, however, may not be as affected (Foster & Williamson, 2000, p. S282). 112 113 (Adapted from Lippincott Williams & Wilkins, 2000.) Figure 6: Factors in OVC Well-Being 4.1.1 Negative Effects of Orphanhood on Children A total of eight OVC caregivers were interviewed in the Guraghe and Wonchi ADPs for this study. See Chapter One for a description of the two ADPs. The OVC caregivers ranged from widowed parents to grandparents to siblings. Case study interviews focused on major changes that occurred in the household following the death of one or both parents of the OVC. See Appendix B for interview protocols. Content analysis of the interviews revealed several common occurrences among households shortly after the loss of a parent. In particular, two areas of vulnerability were apparent after interviews. First, shortly after the loss of one or both parents, all OVC caregivers described the additional responsibilities as very burdensome, particularly financially. For OVC caregivers who were widowed, husbands felt burdened by the additional household and childcare responsibilities while wives experienced the loss of both income and income generating knowledge. As a result of these new burdens, half of the OVC households interviewed withdrew the eldest child from school since they were not able to pay for educational materials. Often the eldest child would also help with tasks on the farm or at home. In one particular case, the OVC caregiver was 17 years old when she and her husband took in her husband’s three siblings after the death of both their parents. As a result she was unable to finish her school as well. 114 Second, circumstances seemed the most difficult for women who had been widowed. Two factors contributed to their unique difficulties. First, the loss of income for a widowed wife is generally larger than the loss of income for a widowed husband. In particular for those with livestock, often the loss of the husband also meant a loss of knowledge of how to care for the livestock in the household. One widowed wife described how she lost their three milking cows to disease after their husband passed away. Second, it is often harder for a woman to remarry after having been widowed with children than for a man to remarry in the same circumstance. Both of the widowed husbands interviewed were able to remarry while none of the widowed wives interviewed were able to remarry. Furthermore, both widowed husbands described how circumstances improved after they remarried, as their new wives were able to take care of the children and other household responsibilities. Conversely, for the widowed wives, losing their husbands required them to find new sources of income. One widowed wife even sent her children to their paternal grandparents while she went to live with her own parents after her husband’s death because the financial burden was too great for her. The importance of strengthening household capacities is made evident by the vulnerabilities that households were exposed to after the loss of one or both of the OVC’s parents. In the Guraghe and Wonchi ADPs, households often adjusted to the additional financial burden of their loss by withdrawing the eldest children from 115 school. Women who had been widowed in this region were faced with the biggest losses in their households and seemed to have the hardest time adjusting financially. In addition to these patterns, subjects also recounted how they often sold livestock assets to pay for medical care for sick household members or educational materials for OVCs. One grandfather described how he sold both of his oxen to provide for medical care for his daughter after her husband had died. After the death of his daughter, he ended up caring for her three children with their grandmother. Patterns such as these can have long-term consequences that have multiplicative effects for both families and communities. Thus, finding interventions that can strengthen households and help mitigate these new vulnerabilities can prevent a burdensome inheritance for the next generation. 4.2 The Hope of Microfinance: Mitigating the Negative Effects of Loss for Orphans and Vulnerable Children As aunts, uncles, grandparents, and even siblings often act as caregivers for orphans after a parent has passed away, the extended family plays an important role as a safety net for OVCs in the community. Despite the difficulties that OVC households can experience as they cope with loss and addition burdens, the extended family can often offer the sort of familiarity and stability that the OVC needs as he or she adjusts to the changes and loss in his or her young life. 116 Therefore, many policy advisors have suggested interventions that strengthen these “safety nets of families” at the household level (USAID, 2004, p. 5). The success and popularity of microfinance to alleviate poverty and empower individuals has led to hopes that it might also be used as a tool to mitigate the negative effects of loss for OVCs. While producing positive economic benefits, microfinance can also lead positive psychological benefits for the borrower. One study argued that participation and success in microfinance led to a greater sense of autonomy and resilience for borrowers (Cheston & Kuhn, 2002; Pronk et al., 2005, p. 29). Furthermore, if microfinance can produce positive psychological impacts in the borrower, might it also have a positive effect on the OVC for whom the borrower is caring? The following section explores these questions and issues by studying the impact that participating in WISDOM had for OVC caregivers and their households. Household surveys were based on the Community REACH instrument that was constructed and used for a USAID research project on the well-being of children affected by HIV/AIDS in Zambia and Rwanda. Four of the original five parts of the survey instrument were used during data collection. The four parts included: 1) primary caregiver questionnaire, 2) primary caregiver questionnaire concerning the OVC of 6 to 12 years old, 3) OVC questionnaire for children 6 to 12 year olds, and 4) OVC questionnaire for adolescents 13 to 19 year olds. See Chapter One for more 117 information on data collection methods. See Appendix C to F for the household survey protocols. Household surveys from 162 OVC households in the Guraghe ADP and 116 OVC households in the Wonchi ADP were included in the overall sample of data. Of the OVC caregivers that provided their age, 20.3% of the sample was 15 to 24 years old, 55.3% were 25 to 49 years old, and 24.4% were 50 years old and above. Furthermore, 39.1% of the OVC caregivers were married, 1.4% were separated or divorced, 54.3% were widowed, and 5.1% were never married. The top two occupations were farmer at 68.3% and professional or civil servant at 10.0%. Other occupations included: petty trader, general trader, artisan, retired, and other. 8.9% of the OVC caregivers surveyed were not currently working and 24.5% had attended school. The average OVC household was 5.38 household members. OVC households in the Wonchi ADP were slightly larger than in the Guraghe ADP at 5.78 and 5.08 members respectively. Both ADPs had slightly higher average male children than female children and slightly higher female adults than male adults. Surveys with 95 OVC adolescents and 119 OVC children were also included in the overall sample of data. Paternal orphans were the highest proportion of orphans at 66.7%. There were higher percentages of maternal orphans (25.9%) and lower percentages of paternal orphans (60.3%) in the Wonchi ADP than in the Guraghe 118 ADP. In the Guraghe ADP, 11.9% of the OVCs were maternal orphans and 69.4% were paternal orphans. In addition, the Guraghe ADP had higher percentages of OVCs that had lost both parents at 18.7%. See Appendix H and I for more descriptive statistics of the two ADPs. 3.2.1 Measuring the Impact of Microfinance for OVC Households This section provides a description of the first approach used to measure the impact of microfinance in OVC households. A cross-sectional analysis of household outcomes between OVC household who were participating in WISDOM loans and OVC households who were not was conducted. Only OVC caregivers who lived in villages where WISDOM was available were included the sample for this approach. A simple model of the impact of microfinance on household expenditures was constructed with the following regression equation: Yij = Xijα + Hijβ + Vjγ + Mijδ + ε ij Yij is the household-level outcome for the household i and the village j. Variables Xij include dummy variables for OVC caregiver characteristics, such as OVC caregiver occupation, OVC caregiver marital status, and OVC caregiver’s participation in income generation activities (IGA). Variables Hij include household characteristics, 119 which include the number of male and female adults and the number of male and female adolescents and minors in the household. Other dummy variables are included as well, such as the percentage of children in the household who participate in WVE’s Children in Program, whether or not a household receives or sends money from other households, and whether there is a family member who is chronically ill in the household. Vj captures village level characteristics, which is a dummy variable that indicate the ADP of the household, and εij represents the error term in the regression. Mij is the most important variable and indicated whether the OVC caregiver of the household is participating in WISDOM microloans. Table 14 shows the results of the regression using ordinary least squares for household livestock assets and average meals per day per member of the household. Average meals were calculated by totaling the number of meals consumed by the household for the day before the survey was conducted and dividing this total by the number of members in the household. Livestock asset scores were calculated by surveying OVC caregivers on the number of several different types of livestock, such as cows and goats, which they owned. Prices from the USAID Pastoralist 120 Table 14: Impact of Microfinance on OVC Household Consumption Avg Meals Livestock Assets Household Assets FS Percent In School 0.215** 0.004 -0.299** -0.165* -0.318*** -0.528*** -0.050 -0.309*** # of M Adults # of F Adults # of M Children # of F Children 0.082 -0.159* 0.028 0.068 0.017 0.109 -0.122 0.188** -0.115 -0.125 -0.254 -0.225 0.126 0.0145* 0.129 0.139* Occupation (0 = Not Currently Working) Farmer Petty Trading Trader Artisan Professional/Civil Servant Retiree Other 0.128 -0.043 0.067 0.140* -0.021 0.087 0.057 0.051 -0.082 0.297*** 0.100 -0.209** 0.159 -0.066 -0.049 ---0.317* --0.072 --0.378* 0.181 -.001 -0.001 0.052 0.084 0.084 0.070 -0.159** 0.022 -0.016 0.134 -0.124 -0.124 0.028 -0.120 -0.016 -0.015 -0.392** 0.179 -0.093 0.241** 0.075 0.118 Percent of School Aged Children in CIP Receives Money? Send Money? Chronic Illness in HH? -0.255*** 0.048 0.008 0.013 0.140* -0.50 0.084 -0.020 -0.165 ------- 0.161* 0.009 0.006 0.024 F-stat Adjusted R2 Observations 2.541*** 0.164 166 2.983*** 0.195 173 1.919 0.169 69 1.956** 0.114 157 WISDOM Client (0 = No, 1 = Yes) ADP (0 = Guraghe, 1 = Wonchi) IGA Training Marital Status (0 = Married) Widowed Never Married Separated Note: All entries are standardized coefficients. All VIF scores tested below or equal to 7.974. *** p < 0.01; ** p < 0.05; * p < 0.10; Livelihoods Initiative Market Monitoring Bulletin were used for some of the livestock prices (USAID, 2008). NGO website used to approximate the market price 121 of the remaining livestock that were not included in the bulletin. See the Appendix G for more on how livestock assets were calculated. Household assets scores were based on a series of questions concerning what assets the OVC caregiver, adolescent, and child possessed. Data was then tested for internal consistency for a Cronbach alpha score greater than 0.70 and factor scores were calculated using the principal components method with a varimax rotation. Percent in school was calculated by dividing the number of children and adolescents in the household who were currently attending school by the total number of school-aged children and adolescents in the household. Overall, the model was moderately able to explain the variance in the two household indicators with adjusted R2 values ranging from 0.114 to 0.195. The difficulty impact studies have had with microfinance is separating out its causal role in its outcome variables. Simply comparing households who are not participating in microfinance with those that do tends to overestimate the impact of microfinance because of endogeneity issues that can exists (McKernan, 2002). This can be an issue especially because clients self-select themselves into lending groups. Thus, there may be an “entrepreneurial factor” that is not accounted for in impact studies that simply compare non-participants to participants. 122 For example, when measuring the impact of microfinance on household income, microfinance may be one of many factors that contribute to the outcome. Furthermore, the same variables that contribute to household income, such as entrepreneurship or determination, may also determine a client’s decision to participate in microfinance. Thus, microfinance participation is an endogenous variable that may be correlated to other individual and household characteristics that cause multicollinearity issues in the model. 3.2.2 Managing Endogeneity One common approach in dealing with the endogeneity problem is to create an instrumental variable that models a community member’s likelihood of participating in microfinance. The difficulty with this, however, is finding variables that influence the decision to participate in microfinance but do not influence any of the other variables in the model. Thus, creating an instrumental variable for microfinance participation that was exogenous to individual and household characteristics was very difficult. Therefore, the second approach used in this study was similar to the one used by Coleman (1999) and (2002) in his research of microfinance programs in Northeast Thailand. Coleman uses a research design where he analyzes data from both clients who were ongoing participants of microfinance and clients who had decided to 123 participate in microfinance but had not yet received their loans. Comparing household outcome data among a sample of community members who had all decided to participate in microfinance yet who were not all yet participating in microfinance controlled for selection bias, he argued (de Aghion & Morduch, 2005). Like Coleman’s model, the second approach I used was to compare “new borrowers” to “old borrowers”. Including only WISDOM borrowers in the sample controlled for selection bias that may exist between clients and non-clients. New borrowers included clients who had participated in microfinance for less than a year while old borrowers included clients how had participated for more than a year. Although, unlike Coleman’s model, the clients included in the new borrowers group were already participating in microfinance, their participation was still minimal at less than a year. This means that they had not yet fully completed one loan cycle. Furthermore, the greatest benefits of microfinance are also thought to occur after the first year or two of participation. Household Indicators Thus, an adjusted model for the impact of microfinance on OVC households was constructed using new and old borrowers with the following regression equation: Yij = Xijα + Hijβ + Vjγ + Tijδ + ε ij 124 The adjustment made in this model replaces Mij with Tij where Tij is a dummy variable indicating whether a borrower has participated in WISDOM for one year or more (0 = less than a year; 1 = greater than or equal to a year). Table 15 shows the results of the adjusted regression model using ordinary least squares on household indicators. In addition, because the Wonchi ADP only had one OVC caregiver how had participate in WISDOM microloans for less than a year, only borrowers from the Guraghe ADP were included in this analysis. The second approach comparing newer and older borrowers was able to explain a higher percentage of variance in the dependent variables than the first approach that was used. The weakest results were for the household assets score with an adjusted R2 value of 0.137. This may be attributed to the low number of observations for that particular indicator as well. Nevertheless, the other three indicators had stronger adjusted R2 values, ranging from 0.262 to 0.491. Overall, the data concerning household consumption was a bit mixed with longer participation in WISDOM having positive impacts on average meals per day per household member (0.302) and the percentage of children in the household attending school (0.164). OVC caregivers how had participated in WISDOM for more than a year averaged 2.44 meals per household member per day while OVC caregivers who had participated for less than a year had an average of 2.29 meals per household 125 Table 15: Impact of Microfinance on OVC Household Consumption Avg Meals Livestock Assets Household Assets FS Percent in School Client Longer Than 1 Yr (0 = No, 1 = Yes) 0.302* -0.292* -0.561** 0.164 # M Adults in HH 0.404** 0.189 -0.057 0.014 # F Adults in HH -0.120 0.173 0.336 0.298 # M Children in HH -0.206 -0.234 -0.487* 0.091 # F Children in HH 0.149 0.217 -0.084 0.199 Occupation: (0 = Not Working) Artisan 0.137 -0.103 ----- 0.052 Farmer 0.418 0.535* ----- -0.235 Trader 0.381 -0.385 -0.374 -0.042 Professional/Civil Servant 0.101 -0.027 0.251 -0.475* Other 0.047 0.092 0.462 -0.063 0.216 0.172 ----- 0.156 Widowed 0.233 0.219 -0.076 0.451* Never Married 0.064 0.215 0.382 0.009 Avg % of School-Aged Children CIP -0.042 -0.124 -0.072 -0.160 Receives Money -0.025 -0.237 ----- -0.666*** Sends Money -0.370 0.102 ----- 0.119 Chronic Illness in HH -0.022 0.008 ----- -0.365* F-stat 1.961 2.507 1.317 3.098 0.054 0.013 0.328 0.009 0.262 0.353 0.137 0.491 47 48 23 38 IGA Training Marital Status (0 = Married) Sig 2 Adjusted R N Note: Standardized coefficients given. Newer clients participated in microfinance for less than a year and older clients participated in microfinance for at least one year and up to six years. All VIF scores tested below or equal to 6.849. *** p < 0.01; ** p < 0.05; * p < 0.10; 126 member per day. In addition, older borrowers had higher percentages of school-aged attending school at 92.2% compared to newer borrowers at 83.5%. The number of male adults in the household seemed to influence the average meals positively at 0.404 and was significant at the 1% level while the number of women adults in the household influenced the percentage of children in school positively at 0.298. With regards to both livestock and household assets, however, longer participation in WISDOM appeared to actually have negative effects with -0.292 and -0.561 respectively. One possible explanation may be that OVC caregivers who had participated in WISDOM longer than a year seemed to be relying on less assistance than OVC caregivers who were newer borrowers. Older borrowers had lower percentages of children in their household who were CIP’s in WVE child sponsorship program compared to newer borrowers at 36.5% and 43.4% respectively. In addition, older borrowers were also more likely to have paid their last medical bill themselves at 83.3% compared to 73.3% among newer borrowers. Furthermore, although longer participation in WISDOM may have had a negative effect on the livestock and household assets of OVC caregivers, it also made an OVC caregiver less to have sold assets to pay for basic needs within the past year. Regressions were conducted on the impact of WISDOM participation on whether the OVC caregiver sold their assets in the past year to pay for basic needs, such as food 127 and shelter. With an adjusted R2 of 0.266 for the model, the coefficient for the length of participation in WISDOM was -0.580 and significant at the 1% level. See Appendix J for a full table of results. Tests were also conducted on the impact of microfinance on OVC caregivers’ community involvement using the newer and older borrowers approach. OVC caregivers were asked if they attended meetings to discuss community concerns, such as health and education problems. Regressions were conducted on whether the OVC caregiver had attended a community meeting as the dependent variable. Again, longer participation in WISDOM had a positive effect on whether an OVC caregiver had attended a meeting. With an adjusted R2 of 0.198, the variable for length of participation in WISDOM had a coefficient of 0.355 and was significant at the 1% level. See Appendix J for a full table of results. OVC Indicators In addition to household indicators, the model was also used to estimate the impact of microfinance on OVC psychosocial well-being. Four outcomes were tested, including: 1) adolescent low self-esteem, 2) adolescent overburden/responsibility, 3) child worry/stress, and 4) child overburden/responsibility. The four measures were based on a series of answers to questions from the interview protocol that were grouped in the four categories of outcomes and tested for internal consistency using 128 the Cronbach alpha score. The occurrences of when a subject agreed with a question within each category were totaled and assigned as a score for that category. Lower scores represent greater psychosocial well-being as higher scores indicate more agreement with questions concerning distress, burden, worry, etc. A list of questions included in each of the four categories can be found in the Appendix K. A fifth category for adolescent locus of control outcomes was also tested but did not pass internal consistency tests. Table 16 shows the results of the regressions conducted on OVC psychosocial well-being using ordinary least squares. Each regression performed was able to explain high percentages of variance (adjusted R2) in the dependent variable and ranged from 0.374 to 0.467. Among adolescents, the length of participation in WISDOM showed to be significant at the 5% level and had the effect of decreasing the low self-esteem measures (-0.403). Other significant factors on adolescent self-esteem were the presence of female adults in the household (-0.597) and whether the OVC caregiver was a general trader by occupation (0.537). Traders tend to spend time away from the household for long periods of time and had an increasing effect on adolescent low self-esteem. Concerning adolescent overburden and responsibility, the length of WISDOM participation had a similar effect and was significant at the 5% level as well. Longer participation in WISDOM had the impact of lowering adolescent 129 Table 16: Impact of Microfinance on OVC Psychosocial Well-being Adol Self-Esteem Adol Overburden Child Worry/Stress Child Overburden -0.403** -0.503** -0.219 -0.206 # M Adults in HH -0.231 -0.210 0.126 0.303* # F Adults in HH Client Longer Than 1 Yr (0 = No, 1 = Yes) -0.597*** -0.293 0.047 -0.206 # M Children in HH 0.050 -0.473** 0.087 0.051 # F Children in HH 0.026 0.530*** 0.117 -0.050 Occupation: (0 = Not Working) Artisan ----- ----- 0.040 0.211 Farmer ----- ----- 0.089 0.483 Trader 0.537** 0.386* 0.265 0.759*** Professional/Civil Servant 0.388* 0.043 -0.310 -0.112 Other -0.242 -0.268 -0.109 0.149 Widowed -0.114 0.235 0.238 0.125 Never Married -0.436* -0.402* -0.126 -0.236 % of Children in CIP -0.177 -0.050 -0.268* -0.100 Chronic Illness in HH 0.189 0.075 -0.020 0.053 Has Someone for Advice -0.088 0.364* ----- ----- Has Attended School 0.132 0.036 ----- ----- Regular Place to Sleep ----- ------ 0.653*** 0.491*** Total Meals a Day ----- ------ -0.282 -0.470** 2.663** 2.815** 2.456** 3.045*** 0.445 0.467 0.374 0.456 30 30 40 40 Marital Status (0 = Married) F-stat 2 Adjusted R N Notes: Standardized coefficients given. Newer clients participated in microfinance for less than a year and older clients participated in microfinance for at least one year and up to six years. All VIF scores tested below or equal to 6.667. *** p < 0.01; ** p < 0.05; * p < 0.10; 130 overburden/responsibility measures (-0.503). The numbers of children in the household were also significant factors with increasing numbers of male children lowering overburden/responsibility measures while increasing numbers of female children tended to increase the outcome. Although the results for child worry/stress and child overburden/responsibility did not find the length of participation in WISDOM to be significant, the coefficients for WISDOM participation did have similar effects on the outcome measures as in adolescents. The model did have a significant F statistic and relatively high adjusted R2 scores at 0.374 and 0.4506 respectively. Longer participation in WISDOM did tend to decrease the two measures although by a lesser amount than in adolescents. The percentage of children in the household who were WVE’s CIPs also had a similar impact (-0.268) as WISDOM participation (0.219) on child worry/stress. With regards to child overburden/responsibility, patterns were similar to adolescent overburden/responsibility as the number of male adults in the household and the OVC caregiver being a general trader by occupation were important influences on the measure. In addition, the number of meals that a child ate also played a significant role in decreasing a child’s sense of overburden and responsibility. It was difficult to explain the role that having the variable of having a 131 regular place to sleep at night had for children as the variable surprisingly had the effect of increasing both child worry/stress and child overburden/responsibility. Overall, the models showed evidence that there is a positive impact on microfinance participation for OVC psychosocial well-being as it tends to decrease elements of burden, low self-esteem, and worry. 4.3 Discussion and Conclusion While the previous chapters were devoted to the processes of working with others to include more vulnerable groups in microfinance, this chapter shifts the focus to the actual impact of microfinance on vulnerable household once they are included in the lending groups. Identifying some of the key areas of vulnerability among OVCs and their households, this chapter then addressed the question of how well microfinance can mitigate the negative effects of loss for the OVC. Areas of vulnerability include loss of income and income generating knowledge and selling assets to pay for basic needs like food and shelter. In addition to financial hardship at the household level, OVCs also face psychosocial hardships in their adjustments to life after their loss. In order to estimate the impact of microfinance on OVC households, two approaches were used. The first approach simply compared non-borrowers to borrowers to examine the impact of microfinance on household consumption indicators. 132 Nevertheless, due to selection bias and endogeneity issues, a second approach was used comparing newer borrowers to older ones. 4.3.1 Limitations and Other Approaches Some have commented that Coleman’s model of “old borrowers” versus “new borrowers” does not completely eliminate bias in the model. They note that the sample of old borrowers still does not include those that have not continued with microfinance or “dropped out” after their first loan cycle. While these reasons may include success or failure, they nonetheless argue that there is still an attrition bias present in the model (de Aghion & Morduch, 2005, p. 209). While this may be the case, constructing a model measuring the impact of microfinance without any bias is extremely difficult. Coleman’s model does address the issue of selection bias concerning attributes that may cause a person to participate in microfinance. Furthermore, this problem of selection bias for participation in microfinance is likely to cause a greater distortion on the results than attrition bias since it is unknown which direction the attrition bias is overestimating. A third approach of analysis was also conducted by measuring the impact that WISDOM had on an entire village. This model compared villages where WISDOM was present to villages where WISDOM was not present. 151 OVC households were 133 included in the study. The results proved similar to the “new borrowers” versus “old borrowers” approach, however, the impact of WISDOM appeared more diluted in the outcomes examined. See Appendix L for results from the regression analyzed at the village level. 4.3.2 Contributions of this Study Several studies focused on microfinance have studied its impact on the financial and household outcomes of its subjects. Research has shown indication of higher employment rates, higher household incomes, and higher enterprise productivity in association with participation in microfinance (Hulme & Mosely, 1996; Bhatt & Tang, 2001b, p. 1115; Pitt & Khander, 1998; Schreiner, 2002b, p. 4). Little attention, however, has focused on how participation in microfinance by the household caregiver is affecting the well-being of the children. This study uses an approach that compares newer borrower to older borrowers to measure the impact of microfinance on general household outcomes, such as household consumption, whether assets needed to be sold, and caregiver community involvement. However, the study goes a step further to examine the impact of microfinance on the psychosocial well-being of the OVCs in the household. While results concerning household consumption were a bit mixed perhaps due to various assistance that OVC caregivers were receiving, participating in WISDOM for longer than a year had a positive impact on the number of meals the household consumed, the percentage of children in school, the OVC 134 caregiver not having to sell assets for basic needs, and the OVC caregiver’s attendance at community meetings. In addition, longer participation in WISDOM had the effect of decreasing low self-esteem and feelings of being overburdened among adolescents and worry/stress and feelings of being overburdened among children. Thus, when considering how the negative impact of loss might be mitigated for OVCs, microfinance shows to be an effective intervention that helps address more than just the financial vulnerabilities of a household. 135 CHAPTER FIVE: CONCLUSION This dissertation considers some of the unique challenges and contributions of microfinance in the context of providing microfinance services for households caring for orphans and vulnerable children (OVCs) in the rural southwest region of Ethiopia. Using data collected from field research with Wisdom Micro Financing Institution (WISDOM) and World Vision Ethiopia (WVE) in August 2007 in the Guraghe and Wonchi ADPs, the question was considered of how to effectively strengthen the households of those that have taken in the most vulnerable members of their community. OVCs experience the kind of undeserved loss that has lasting consequences on their health, education, and future. Helping those that care for them demands thoughtful consideration from researchers and practitioners alike. Nevertheless, as the process of delivering microfinance services to OVC caregivers was examined, two major challenges in particular became apparent. First, how do you provide microfinance to a demographic that is susceptible to social exclusion in a community? Because microfinance tends to rely heavily on mechanisms that require social capital for its processes, there is a risk of unnecessarily excluding groups that have already been marginalized by the community. The question then became how MFIs can reach marginalized groups while still taking advantage of the social capital mechanisms that have made it so successful in the past? 136 Chapter Two set out to address this question by studying the relationship that WISDOM had with the OVC caregivers in the villages they serviced. What was quickly noticeable was that there was another set of actors to consider in this relationship: the WVE community workers. Thus, as the three sets of actors were researched, some of the common misconceptions that staff from WISDOM and WVE had in relation to OVC households in the Guraghe and Wonchi ADPs were explored. The findings were surprising in the sense that although most staff workers from both organizations believed that few OVC caregivers were participating in WISDOM microloans because they were ill suited to the needs of the OVC caregiver, there were already a high percentage of OVC caregivers participating. After considering the circumstances under which most OVC caregivers were recruited and first applied for WISDOM loans, it became apparent that it was by working with WVE community workers that WISDOM was able to unknowingly recruit high numbers of OVC caregivers. WVE community workers proved further valuable to WISDOM in its dealings with OVC caregivers by consulting with WISDOM staff on community and client issues. Thus, in its efforts to reach more marginalized community members, WISDOM was well served by its relationship with WVE. However, collaborating with WVE was not without its difficulties. This was the second major challenge that was observed 137 for the MFI as it seeks to provide microfinance for OVC caregivers. How can MFIs optimize the collaboration it has with other community organizations? In particular, as motivation levels were observed, there seemed to be a range in degrees of worker satisfaction and worker involvement in the collaboration that WVE community workers had with WISDOM. Chapter Three of this dissertation builds on the organization literature concentrating on collaborative management. Similar to Thomas’s (2003) research on interagency collaboration and individual-level motivations, WVE community workers tended to be motivated in circumstances that improved the socioeconomic conditions of its community members. Thus, where a WVE community worker generally saw WISDOM’s impact in the community as beneficial, they were highly motivated to collaborate with WISDOM. However, where perceptions of WISDOM’s impact in the community were mixed, other factors seemed to be at work as well. Namely, the abilities of the WVE ADP manager to frame the collaboration between the two organizations by showing empathy and helping to build trust was important. Furthermore, as MFIs contemplate the unique challenges they face in the form of financial and social expectations, finding a manager who can advocate for collaboration among his or her workers in another community organization can be vital as well. 138 Such observations are important for the MFI to consider as it seeks collaborators to improve the reach and quality of its services, especially to groups that are vulnerable to social exclusion, such as OVC households. Moreover, in working with marginalized community members, the MFI faces the unique challenge of making sure its social capital mechanisms can still benefit those with low social capital. It also faces the unique challenge of collaborating with other non-profit organizations as a profit-making institution with a mission of empowering the poor. Nevertheless, the unique contributions that MFIs can offer community members makes overcoming these challenges all the more important. The vulnerabilities that the OVC faces are not limited to one arena of his or her life. The illness or loss of a parent can have financial, social, and psychological long-term consequences for the child. In particular, changes in family composition and stigmatization or discrimination from having orphan status can work negatively affect the child’s psychosocial well-being (Richter, 2006, p. 9-12; Foster & Williamson, 2000, p. S282). While much attention has been given to the financial benefits that microfinance can have for participants, Chapter Four of this dissertation examines some of the additional benefits that microfinance can have for both its participants and the children of the household. After identifying some key areas of vulnerability for OVC 139 households in the Guraghe and Wonchi ADPs, analysis comparing OVC caregivers participating in WISDOM is conducted to explore how well microfinance can be used to mitigate the negative effects of loss for OVCs. By comparing outcomes among newer borrowers of WISDOM with older borrowers, data indicated that longer participation in microfinance could improve aspects of household consumption as well as reduce the need for assets to be sold for basic needs. In addition, OVC caregivers who participated in WISDOM longer tended to be more likely to attend a community meeting. Perhaps more importantly were results that indicated that longer participation in WISDOM tended to improve OVC psychosocial well-being by decreasing feelings of low-self esteem, stress, and overburden. 5.1 Research Questions Chapter One of this dissertation presented three central research questions that are addressed in the following sections. 5.1.1 Microfinance for Groups Vulnerable to Social Exclusion How can MFIs work to exclude or include community members who are vulnerable to social exclusion in borrowing? How can MFIs increase flexibility in their processes to include more who are vulnerable in their services? 140 Because microfinance relies on mechanisms that utilize social capital for client selection and monitoring, it would seem particularly susceptible to excluding groups that are vulnerable to social exclusion. To do away with these mechanisms seems pointless since the success of microfinance depends largely on its ability use social capital to reduce transaction costs associated with lending to large numbers of people. Nevertheless, the question is an important one: does microfinance tend to exclude people based on social status regardless of their financial capacity? The first objective of this chapter was to explore whether or not this theory was true. While interviews with OVC caregivers participating in WISDOM microloans indicated that they did not feel discriminated against, this did not necessarily address the question of whether discrimination prevented OVC caregivers from participating in WISDOM. Interviews with staff from WISDOM and WVE were also conducted and revealed the widespread belief that OVC caregivers were too poor for WISDOM loans. Many staff believed that interest rates and initial deposit requirements were too high for OVC caregivers and instead thought direct aid or material support would be more appropriate for them. Nevertheless, while it did appear that there were some misconceptions that could contribute to discrimination against OVC caregivers, research also showed that there were sizeable numbers of OVC caregivers participating in WISDOM loans. What 141 was more surprising was the fact that this occurred without either of the staffs being aware of it. Was it the case then that OVC caregivers faced few obstacles regarding their OVC caregiver status when being recruited for a WISDOM loan? Analysis regarding when and where OVC caregivers joined WISDOM suggests that this is not the case. Recruitment of OVC caregivers was much higher during periods when WISDOM was collaborating with WVE community workers to recruit and organize groups of borrowers. Numbers of OVC caregivers joining WISDOM actually dwindle considerably when there is less collaboration between the two. WVE community workers play a further significant role for OVC caregivers who are WISDOM clients. Regression analysis indicates that the quality of collaboration between WISDOM staff and the WVE community worker actually contributed to greater success in loan growth, livestock assets, and average meals consumed for the OVC caregiver participating in WISDOM. Thus, the research does indicate that misconceptions concerning the capacity of OVC caregivers to participate in WISDOM did exist, among WVE and WISDOM staff at least. However, the research also suggests that such misconceptions have less influence with regards to the recruitment of OVC caregivers for WISDOM loans where there is involvement in the lending process from workers who are well 142 connected to the community. Because WVE community workers have a widespread network, including those who are the most vulnerable and marginalized in the community, their involvement in the lending process can include those that often fall through the cracks and are excluded by the community. Collaborating with these sorts of workers helps create flexibility in the recruitment and monitoring process for WISDOM and increases their range of influence. 5.1.2 Incentives for Collaboration with the MFI What sorts of challenges do MFIs face when collaborating with other community organizations? How can MFIs provide incentives for community organization workers to collaborate with them? Interviews with WVE staff workers in the Guraghe and Wonchi ADPs were used to identify potential challenges that existed during collaborative efforts between WISDOM and WVE. Individual-level motivations among WVE community workers were examined and found to exist at various levels as indicated by worker and involvement concerning collaboration with WISDOM. Thus, one challenge that exists for the MFI when collaborating with others is answering the question of how to provide effective incentives for its collaborators. Analysis of the interviews conducted with the staff from both organizations indicated that the primary factor that influenced worker motivation was whether or not a WVE 143 community worker had a positive perception concerning the impact that WISDOM had in the community. Where the perception was positive, WVE community workers were highly motivated and showed strong degrees of satisfaction and involvement. However, where the perceptions of a WVE community worker was more mixed concerning WISDOM’s impact in the community, motivation seemed to be influenced also by the WVE ADP managerial skills and behavior. In particular, in the instance where the WVE ADP manager was able to frame the collaboration with WISODM as a priority and create a shared sense of identity, motivation to collaborate generally seemed high even though the WVE community worker’s perception of WISDOM’s impact in the community may have been mixed. Thus, the role of the ADP manager was also an important factor in the motivations of the WVE community workers. In addition, it is possible that the profit-making abilities of the MFI created some questions among WVE community workers concerning whether WISDOM was doing enough for the community. Particularly because the mission of WVE is to serve the poorest and most vulnerable in the community, WISDOM’s strategy to focus instead on the productive poor in the community may have worked to undermine the sense of commitment that WVE community workers believed WISDOM had to the community. If this is the case, it may also be true that the profit-making nature of the MFI creates room for potential distrust or confusion among its collaborators. 144 Furthermore, there was also evidence that the dual obligations of the MFI to financial and social performance standards created some questions or confusion within WISDOM’s own management. Thus, further research should be conducted concerning how the dual obligations of the MFI can affect the trust of its collaborators. 5.1.3 Mitigating the Negative Effects of Loss for OVC Households with Microfinance How does participation in microfinance impact the capacity of households caring for OVCs? How well does it mitigate the negative effects of losing a parent or having a parent who is chronically ill for the OVC? Household survey data interviewing both OVC caregivers and OVCs was used to consider the effectiveness of microfinance in mitigating effects of loss for OVC households. As previously discussed, many assume that OVC households are too poor to participate and succeed in microfinance. Nevertheless, of the 125 OVC caregivers that were identified and included in this study as WISDOM borrowers in the two ADPs, only two were delinquent for a repayment rate of 98.86% at the time of data collection. With regards to the impact of WISDOM participation on outcome variables, two main approaches were considered. The first approach compared outcomes among 145 clients and non-clients. However, due to selection bias and endogeneity issues, a second approach was used. The second approach compared clients who had participated in WISDOM for less than a year with clients who had participated in WISDOM for more than a year. Using this approach of newer clients versus older clients helps reduce bias since all OVC caregivers in the analysis have self-selected themselves into the program. Although it does not completely rid itself of attrition bias, it is likely to be a lesser factor than selection bias. The results of the regression analysis showed somewhat mixed results concerning household consumption variables. While OVC caregivers participating longer in WISDOM were likely to have households that consumed more meals and had a higher percentage of children in school, asset data was less favorable. One possible explanation for this may be that the group of OVC caregivers who had participated in WISDOM for more than a year had lower proportions that were receiving aid from WVE. In addition, longer participation in WISDOM also contributed towards being less likely to have sold assets in the past year to pay for basic needs. In addition, one of the most significant findings of this analysis was the impact that longer participation in WISDOM had on the OVC. Analysis found that longer participation in WISDOM contributed to increased psychosocial well-being among OVC adolescents and children. 146 Thus, excluding asset data, research suggests that participation in microfinance can help mitigate the negative effects of loss for the OVC that go beyond the financial. OVC households participating in WISDOM for longer periods of time were more independent, more involved in the community, and had fewer feelings of being overburdened and stressed among OVCs. 5.2 Significance of These Findings One of the most important findings of this study was the revelation that there was a great deal of crossover between what many staff believed were separate target populations. Almost all of the managers in both WISDOM and WVE assumed that microfinance benefited the productive poor while direct aid and HIV/AIDS programs benefited OVC caregivers and their households. The two populations were separate and had different needs in the minds of many of the staff. Even most of the WVE community workers, who were closest to the frontlines of the community, had little knowledge of the crossover between the two groups. The reality in the community, however, told a different story. There was in fact a good measure of crossover between the two populations as many OVC caregivers were indeed already participating in WISDOM services. Approximately 20% of the WISDOM clients among the villages studied in the Guraghe ADP were in fact caregivers of at least one OVC. Furthermore, all of this was occurring without either 147 organization being fully conscious of it. To add to this irony is the evidence that it was likely the involvement of the WVE community workers that helped reach many of the OVC caregivers that were currently participating in WISDOM. In other words, the WVE community workers were helping to unknowingly include OVC caregivers in WISDOM services. Being unaware of how this collaboration between WVE community workers and WISDOM staff contributed to successfully including more OVC caregivers in microfinance, however, had two important consequences for both organizations. The first consequence was that the involvement of WVE community workers in WISDOM lending groups was minimized in recent years. Had either organization been aware of the successes that were occurring from collaborating, it is very possible that collaboration levels would have continued instead of decreasing. Furthermore, this minimization had the effect of decreasing the numbers of OVC caregivers who were recruited for WISDOM loans in recent years. Because microfinance not only has the potential to positively benefit the financial well-being of households but, as Chapter Four of this dissertation indicated, also has the potential to positively benefit the psychosocial well-being of OVCs in the household, decreasing the involvement of OVC caregivers in microfinance is all that more significant and detrimental. 148 The second consequence of being unaware of the crossover between the two target populations had on the organizations was that the assumptions that there were indeed separate target populations with different needs and different problems was never challenged. Many of the staff in both WISDOM and WVE continued to assume that microfinance was for the productive poor while direct aid and social services were for the poorest of the poor, which included OVC caregivers. The problem with these assumptions was that they were not true and in the end actually worked to discourage collaboration between many of the staff between WISDOM and WVE. Because WISDOM staff believed their services were designed to benefit the productive poor and WVE staff believed their services were designed to benefit the most vulnerable of the poor, many found the other organization irrelevant to the work that they were doing. Conversely, where there was some awareness of how the other organization was contributing to the overall goals and well-being of the target population of their own organization, WVE community workers especially were not only willing but also wanted to collaborate with WISDOM. 5.3 Recommendations for Development Work These findings have important implications for the organizations as they seek to overcome the challenges of collaborating with others to better serve more people in the community. 149 5.3.1 Integrating Microfinance with Community Development To understand why staff in both organizations may have had blinders on concerning the crossover of target populations occurring in the community, the history of WVE needs to be considered. Figure 3 from Chapter One is shown again below as Figure 7. Figure 7 : Individualized Approach to Development 150 WVE began with a community-based development model that aimed to address the needs of the poorest of the poor in the community through child sponsorship programs. More than two decades later, WVE began implement microfinance services to the community that were designed to address the needs of the productive poor in the community who would become WISDOM clients. Almost a decade and a half after this, the needs of those affected by HIV/AIDS, including OVCs, were designed to be addressed through mobilizing aid through the WVE CCCs. Thus, as the services of WVE evolved, each model was added one by one. However, the three models remained separate while the models concerning the relationships between the three efforts remain undeveloped. The importance of these models is demonstrated by the impact they had on the motivations and perceptions of the staff in both organizations, most especially the managers of the two organizations. Nevertheless, the unintended consequence of such models was the inability of many of the staff to perceive the crossover between target populations that was occurring in the community. Because organizational mental models were stagnant, much of the staff in WISDOM and WVE were unable to perceive what was actually occurring within the community. The reality was that there was no set boundary among the poorest of the poor and the productive poor. Instead, these groups were overlapping and mixed. Figure 8 below depicts this phenomenon occurring in the community. 151 Figure 8: Integrated Approach to Development Development organizations and microfinance institutions need to understand and model for their workers how their various programs are related so that a greater integration and collaboration of services is possible. Failing to model such relationship misses out on the opportunity for synergy that occurs when programs interact together as opposed to remaining independent. In the case of WVE and WISDOM, the lack of models showing the relationship between the various programs resulted in mixed perceptions among staff concerning the value that the other organization to the development of the community. 152 Figure 9: Relationship Between Assistance and Development Furthermore, the findings of this dissertation suggest that what was actually occurring was that WVE services were working to prepare many households through assistance and training to participate in WISDOM services. Figure 9 shows the relationship between the development assistance provided by WVE ADPs and the microfinance services provided by WISDOM on an economic development scale. In fact, many WVE community workers actually acknowledged this phenomenon in their interviews and were therefore all the more motivated to collaborate and help 153 WISDOM. Nevertheless, these acknowledgements were based more on their own observations in the community than organizational policies. Therefore, while some WVE community workers saw this relationship, others simply saw the two programs as separate and unrelated. While more research may be needed to explore this relationship, if in fact development assistance and training does work to prepare caregivers for microfinance participation, this indeed provides more incentives for MFIs to seek collaborators in its lending processes. Development organizations can work to organize, train, and support caregivers as they grow in income generating capabilities and help prepare households for microfinance participation. By collaborating with other development organizations that regularly work with the rural poor, this may also enable MFIs to extend their reach to include more of the rural poor rather than staying limited to the more urbanized regions. Thus, the relationship between development assistance and microfinance has significant implications and have the potential of increasing microfinance access to a whole new group of people. 5.3.2 Understanding the Community as More Than a Label This leads to the second recommendation coming out of this study. It is important for the staff in development organizations to understand the community in which they are serving. The fact of the matter is that labels, such as “the poorest of the poor” or “the 154 productive poor”, are often just labels and may not depict the entire reality of a group or population. The community members in the villages examined in this study understood that reality does not often fit into categories. While WVE works to target the poorest and WISDOM works to target the productive, community members simply saw a menu of services from which they saw could improve their circumstances. They did not ask themselves into which target population might they fit. Likewise, development organizations need to do the same. Development organizations need to understand the diversity of the populations they serve while learning also how to benefit from the use of models and labels. Tools, such as models and labels, can indeed be helpful to guide or clarify circumstances for staff but they should not be used to replace their decision-making ability and need to be adapted as the community changes. Field staff working on the frontlines of the community, such as the WVE community workers, already know the importance of being in touch with the community. Many of the WVE community workers suggested that WISDOM needed to be more in touch with the community. Some WVE community workers even saw how understaffed WISDOM was and suggested they work together to improve the information that WISDOM had concerning the community. Thus, MFIs should consider following the recommendation provided by these workers to collaborate 155 with other community organizations to improve the information and relationships they have with their communities. 5.3.3 Providing Incentives to Collaborate Because the work of collaboration often demands valuable resources from an organization, it is essential for the MFI to be deliberate about how it approaches collaborating with others. One of the considerations for MFIs then is how to provide incentives to other organizations to collaborate with them. The primary factor found to influence the motivations of the WVE community workers to collaborate with WISDOM was their own assessment of how WISDOM was benefiting the community. Where their assessment was positive, so was their disposition towards WISDOM. Thus, MFIs should make an effort to communicate with other organizations about how their activities are leading to improved conditions for the community. This can occur through both informal and formal channels but should be most directed at the field staff or community workers in other organizations. While the perceptions of managers in other organizations are important, it is the role and therefore opinions of the community workers that have the most potential to help MFIs in their lending activities. Furthermore, once collaboration occurs, the MFI should attempt to identify the positive outcomes of its collaboration with workers in the community and 156 communicate them. In the case of WISDOM and WVE, WVE community workers were able to make a significant difference in the reach of the organization. However, because these results were unknown, involvement of the WVE community workers in mobilizing groups decreased, as did the numbers of OVC caregivers participating in WISDOM loans. Thus, awareness of the positive outcomes of collaboration can help sustain the positive outcomes of collaboration by both increasing motivation among community workers and preventing the abandonment of effective processes. 5.4 Concluding Remarks The increased inclusion of OVC caregivers in WISDOM services led to positive effects on OVC household consumption and OVC psychosocial well-being. With chronic illnesses, such as HIV/AIDS, creating millions of new orphans every year, long-term solutions need to be considered to address the increasing vulnerabilities of the next generation. Few interventions have the potential to change lives as much as microfinance. While direct aid can bring short-term relief, when successful, microfinance can help create a livelihood for families leading to improvements in health, education, and psychosocial well-being. 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New York: Public Affairs. 171 APPENDICES Appendix A: Interview Protocol for Staff Workers from WISDOM and WVE • • • • How long have you worked with [WISDOM/WVE]? Describe your role in [WISDOM/WVE]. Describe any experiences of which you are aware in which [WISDOM/WVE] has worked with [WVE/WISDOM]. Describe any experiences you have personally had working with [WVE/WISDOM]. o Would you describe these experiences as very positive, positive, negative, or very negative? • What do you consider the role of [WVE/WISDOM] to be in the community? • • Whom would you identify as the leaders in [WISDOM/WVE]? What kind of interactions with [WVE/WISDOM] do the leaders in [WISDOM/WVE] encourage, if any? • • What resources do [WISDOM/WVE] have that [WVE/WISDOM] needs? What resources do [WVE/WISDOM] have that [WISDOM/WVE] needs? • How often do you trust [WVE/WISDOM] to incorporate [WISDOM/WVE] suggestions in their decision-making and activities? • Please write the names of all the [WVE/WISDOM] staff that fit the criteria below: o I communicated with this individual in the last week o This individual is important for getting my job done o I seek advice from this individual o I consider this individual to be a friend 172 Appendix B: Interview Protocol for OVC Caregiver • • Please list the names and ages of your household members. Please describe your relationship to [NAME OF OVC]. o When and how did she/he come to live in this household? o What sort of changes did your household experience when [NAME OF OVC] came to live with you? o How did [NAME OF OVC] appear to adjust to this change? o What has changed in your household since then? o What has changed for [NAME OF OVC] since then? • Please describe your relationship to WVE’s Community Care Coalitions. • Have you ever participated in WISDOM’s services? o If yes, please describe your relationship to WISDOM community banks. How did you get connected to them? When did you begin to receive services? How were the loans used? What has been the result from your participation in these services? Describe your experiences with the WISDOM community bank. Would you describe these experiences as very positive, positive, negative, or very negative? What ways could WISDOM improve their services? o If no, is there a reason why you haven’t participated in WISDOM’s services? 173 Appendix C: Household Surveys – OVC Caregiver Household Roster • Please give me the name of all persons who currently live in this household. o Is [NAME] male or female? o What is [NAME]’s relationship to you? o How old is [NAME]? o How many meals did [NAME] have yesterday? o Is [NAME] currently attending school? o Are you [NAME]’s primary caregiver? o Has [NAME] lived with you their entire life? If no, how long as [NAME] lived with you? o Is [NAME]’s natural mother alive? If alive, has [NAME]’s mother been sick for at least 3 months during the past year? If not, in what year did [NAME]’s mother die? o Is [NAME]’s natural father alive? If alive, has [NAME]’s father been sick for at least 3 months during the past year? If not, in what year did [NAME]’s father die? Household Assets • Does your household have: o Electricity o Radio o Television o Refrigerator o Telephone • Does any member of your household own: o Bicycle o Motorcycle o Car Socioeconomic Status: • In what month and year were you born? • Have you ever attended school? • What religion are you? o Orthodox o Catholic o Protestant o Muslim 174 • • • • o Traditional o Other Are you currently married, separated, divorced, or widowed? What type of work do you do most of the time? o Not working now o Farmer o Sell small goods o Trader o Artisan o Professional/Civil Servant o Pensioner/Retiree o Carpentry o Other o No response What was your household’s total income last month? How long have you lived in this community? o Less than one year o 1 to 5 years o 6 years or more o All of my life o I don’t know Social Network • Does your household regularly send any money or goods to relatives or other households to assist them? • Does your household regularly receive money or food from any other relative or household? • Do you agree or disagree with the following statements? o This is a close-knit community o People in this community can be trusted o People in the community do not share the same values o People in this community generally don’t get along with each other • If your household needed help, like with money or food, are there people beyond this household, besides relatives, from whom you could get assistance? Do you ever go to meetings with your neighbors to discuss community concerns, such as schools or health centers? In the past year, did your household have to sell any land, livestock, or equipment in order to have money to buy food, clothing, or pay for heath care or schooling? In the past 12 months, has anyone who has lived in this household, been very sick (i.e. had an illness for at least 3 months)? • • • 175 Appendix D: Household Surveys – OVC Child Caregiver: Child Assets • I would like to first beging with a few questions regards [NAME]: o Does [NAME] have A pair of shoes Spare set of clothes School uniform Notebook Pens, pencils Blanket OVC Child: Psychosocial Well-being • I am going to ask you some questions about your feelings. I want you to tell me how often you have felt this way in the last 2 weeks. Please tell me if you have felt that way often, sometimes, or never. o Felt worried o Felt happy o Refused to eat at mealtimes o Felt frustrated o Felt like running away from home o Had free time to play outdoors o Have nightmares • I am going to ask you some questions about some things that may or may not bother you. I want you to tell me for each of the following things that I read if it bothers you a lot, a little, or if doesn’t bother you at all o Having too many responsibilities o Taking care of family members o Not having enough money for things, such as clothing or food o Worrying about the health of a family member o Having problems with friends and neighbors o Having problems getting along with your family o Feeling unsafe in your neighborhood o Feeling unsafe in your home 176 Appendix E: Household Surveys – OVC Adolescent Adolescent Assets • Do you have o A pair of shoes o Spare set of clothes o School uniform o Notebook o Pens, Pencils o Blanket Psychosocial Well-being • Please tell me how much you agree or disagree with the following statements about yourself (Agree, Disagree, Don’t know, No response) o You have little control over the things that happen to you o There is really no way you can solve some of the of the problems you have o You feel you have much to be proud of o You often feel helpless in dealing with problems o When you make a mistake you take responsibility for it o You are a good person o There is little you can do to change many of the important things in your life o At times you think you are no good at all o You often find yourself angry that you get into a fight o It is important for you to help other people I am going to ask you some questions about yourself. Please tell me how often you feel this way or how often these things occur. Please tell me if it is often, sometimes, or never. o You are a good person o You feel happy o You feel worried o You refuse to eat at mealtimes o You feel frustrated when something does not go your way o You feel like running away from home o How often would you say you spend time playing, either at home or somewhere else I am going to read you some statements about yourself. Please tell me whether these things bothers you often, sometimes, or never 177 o o o o o o o o Having too many responsibilities Taking care of family members Not having enough money for things such as clothing and food Concerns about the health of a family member Problems with friends and neighbors Problems getting along with your family Feeling unsafe in your neighborhood Feeling unsafe in your home 178 Appendix F: Household Asset Survey • How many of the following did your household have in August 2007? o Ox o Horse o Donkey o Mule o Sheep o Goat o Poultry o Other • How many of the following does your household currently have? o Ox o Horse o Donkey o Mule o Sheep o Goat o Poultry o Other 179 Appendix G: Calculation of Livestock Assets Valuation of livestock assets was calculated from an approximation of data from the USAID and World Vision US. The foreign exchange rate used to convert the birr to dollars was 0.11222 dollars per birr or 8.911 birr per dollar8. Prices for oxen, sheep, and goats were taken from an average of prices that each respective livestock was sold at during the month of March 2008 in the Oromia region. Information provided by USAID’s Pastoralist Livelihoods Initiative Livestock Market Monitoring Bulletin (USAID, 2008). See calculations for ox, sheep, and goals below. LIVESTOCK Ox Subtotal Sheep Subtotal Goats 8 Number Sold 47 31 16 23 85 76 24 38 17 92 38 20 54 128 39 728 125 92 118 96 431 68 51 59 42 Avg Price (Birr) 4750 4800 3300 5050 2800 2850 2000 3050 1500 2300 3050 1300 2400 1650 1000 435 380 195 190 430 385 435 195 Total Price (Birr) 223250 148800 52800 116150 238000 216600 48000 115900 25500 211600 115900 26000 129600 211200 39000 1918300 54375 34960 23010 18240 130585 29240 19635 25665 8190 http://www.oanda.com for August 1, 2007. Accessed on April 1, 2008. 180 61 281 Subtotal 190 11590 94320 Because there is little data on livestock pricing in Ethiopia, the prices for poultry, donkey, and cows were based on a proportion of costs from the World Vision US website9. The proportion was determined by the price of an ox provided by the USAID livestock bulletin divided by the price of an ox provided by the World Vision US website. See calculations for poultry, donkey, and cows below. In addition, because no data could be found on mule or horse pricing, the price for the donkey was also used for the mule and the price for the cow was also used for the horse. Because there is a great deal of variance in prices, with the most expensive being the ox at 2635 Birr and the least expensive being the price of poultry at 46 Birr, an approximation of prices is suitable for valuing total livestock assets for each household. WVUS Price Ox Sheep Goat Poultry Donkey Mule Cow Horse % of Ox Price from WVUS 715 105.00 0.146853147 75.00 0.104895105 12.50 0.017482517 225.00 0.314685315 Assume same as donkey. 500.00 0.699300699 Assume same as cow. % of Ox Price Based on USAID (USD) 2635.027473 386.9620764 276.4014831 46.06691386 829.2044494 829.2044494 1842.676554 1842.676554 9 http://www.worldvision.com.au/Smiles/GiftCatalogue/Gift.aspx?GiftId=57. Accessed on April 1, 2008. 181 Appendix H: Descriptive Statistics – Guraghe ADP Descriptive Statistics of OVC Caregivers in Guraghe ADP Total Sample NonClients w/o Access NonClients w/ Access Clients < 1 yr Clients > 1yr 24.93 22.62 24.41 26.33 27.14 15 to 24 years (46) 21.7% 14.3% 18.5% 33.3% 33.3% 25 to 49 years 58.7% 71.4% 63.0% 33.3% 44.4% 50+ years 19.6% 14.3% 18.5% 33.3% 22.2% 100% 100% 100% 100% 100% 16.9% 12.1% 16.9% 23.3% 15.6% 1.3% 3.0% 1.5% ----- ----- 75.6% 84.8% 75.4% 66.7% 75.0% 6.3% ----- 6.2% 10.0% 9.4% 100% 100% 100% 100% 100% 13.0% 9.7% 12.3% 14.8% 16.1% Not Working 15.5% 3.2% 31.7% ----- 9.4% Farmer AGE (162) Total MARITAL (160) Married Separated/Divorced Widowed Never Married Total SCHOOL (154) Yes OCCUPATION (155) 47.1% 51.6% 36.5% 62.1% 50.0% Petty Trading 2.6% 6.5% 3.2% ----- ----- Trader 3.9% 9.7% 1.6% 3.4% 3.1% Artisan 1.9% ----- 1.6% ----- 6.3% Professional/Civil 17.4% 12.9% 14.3% 27.6% 18.8% Other 11.6% 16.1% 11.1% 6.9% 12.5% TOTAL 100% 100% 100% 100% 100% 3.3% 9.7% 1.6% ----- 3.3% IGA TRAINING (153) Yes 5.08 5.32 5.39 4.93 4.31 # of M Adults (157) 1.01 0.79 1.10 1.03 1.03 # of F Adults 1.20 1.12 1.24 1.23 1.19 # of M Children (158)*** (5.913) # of F Children 1.55 2.15 1.52 1.47 1.06 1.23 1.33 1.33 1.20 0.97 AVG HH SIZE (162) Note: Total number of subjects who answered the question is given in parentheses next to subheadings. 182 Descriptive Statistics of OVCs in Guraghe ADP Total Sample Non-Clients w/o Access Non-Clients w/ Access Clients < 1 yr Clients > 1yr HHs w/Maternal Orphans 11.9% 18.5% HHs w/Paternal Orphans 69.4% 63.0% 10.9% 7.1% 12.5% 72.7% 67.9% 70.8% HHs w/Both Orphans 18.7% 18,5% 16.4% 25.0% 16.7% 100% 100% 100% 100% 100% Mother Chronically Ill 31.2% 8.0% 53.5% 14.3% 30.0% Father Chronically Ill 0.9% 4.0% ----- ----- ----- Both Chronically Ill 1.8% 4.0% 2.3% ----- ----- 73.4% 88.2% 60.0% 79.2% 77.8% 93.0% 93.3% 91.4% 90.9% 100.0% 0.65 0.85 0.35 1.23 0.53 Orphan Status (134) Total Sickness Status (109) Adolescents Have Regular Place to Sleep at Night (94) Attending School (86) Self Esteem Score (162) ** 1.42 1.53 1.09 2.10 1.34 HIV edu** (93) (9.240) 88.2% 82.4% 100.0% 75.0% 88.2% HIV edu in last 3 mo? (78) 59.0% 46.7% 68.8% 47.4% 66.7% Test availability (68) 80.9% 66.7% 80.0% 93.8% 83.3% Tested* (84) (6.942) 23.8% 7.1% 18.2% 41.7% 23.1% 51.9% 63.3% 41.8% 65.2% 47.6% Buren Score* (162) Children Have Regular Place to Sleep at Night (129) Attending School (112) 99.1% 100.0% 97.9% 100.0% 100.0% Worry Score (162) 0.49 0.68 0.38 0.70 0.34 Buren Score (162) 1.20 1.20 1.24 1.11 1.53 1.06 Note: Total number of subjects who answered the question is given in parentheses next to subheadings. 183 Appendix I: Descriptive Statistics – Wonchi ADP Descriptive Statistics of Caregivers in Wonchi ADP Total Sample Non-Clients w/o Access Non-Clients w/ Access Clients > 1yr 21.59 24.29 20.40 21.54 15 to 24 years (77) 19.5% 23.5% 16.7% 20.8% 25 to 49 years 53.2% 47.1% 55.6% 54.2% 50+ years 27.3% 29.4% 27.8% 25.0% 100% 100% 100% 100% 69.9% 58.3% 63.5% 84.6% 1.7% ----- 3.8% ----- 25.2% 33.3% 28.8% 15.4% AGE (116) Total MARITAL STATUS (115) Married Separated/Divorced Widowed 3.5% 8.3% 3.8% ----- 100% 100% 100% 100% 39.5% 37.5% 41.5% 37.8% Farmer 96.5% 91.7% 98.1% 97.4% Trader 1.7% 8.3% ----- ----- Retiree 0.9% ----- 1.9% ----- Other 0.9% ----- ----- 2.6% TOTAL 100% 100% 100% 100% 11.5% ----- 13.5% 16.2% Never Married Total SCHOOL (114) Yes OCCUPATION (115)* IGA TRAINING (113) Yes 5.78 5.50 5.98 5.69 # of M Adults (113) 1.09 1.22 1.06 1.05 # of F Adults 1.10 1.17 1.06 1.10 # of M Children 1.90 1.70 2.02 1.87 # of F Children 1.60 1.35 1.67 1.67 AVG HH SIZE (116) Note: Total number of subjects who answered the question is given in parentheses next to subheadings. 184 OVC Well-Being in Wonchi ADP Total Sample Non-Clients w/o Access Non-Clients w/ Access Clients > 1yr HHs w/Maternal Orphans 25.9% 21.1% 25.0% 33.3% HHs w/Paternal Orphans 60.3% 57.9% 70.8% 46.7% HHs w/Both Orphans 13.8% 21.1% 4.2% 20.0% 100% 100% 100% 100% Mother Chronically Ill 16.2% 5.3% 20.0% 21.1% Father Chronically Ill 16.2% 15.8% 13.3% 21.1% 74.9% 76.5% 78.9% 66.7% Orphan Status (58) Total Sickness Status (68) Adolescents Have Regular Place to Sleep at Night (79) Attending School (74) 87.8% 86.7% 86.5% 90.9% Self Esteem Factor Score (116) 0.40 0.33 0.43 0.38 Burden Factor Score (116) 1.21 1.29 1.40 0.90 HIV edu (73) 89.0% 93.3% 86.1% 90.9% HIV edu in last 3 mo? (72) 43.1% 46.7% 40.0% 45.5% Test availability (51) 58.8% 53.8% 47.6% 76.5% 7.6% 6.7% 6.3% 10.5% 71.4% 58.8% 71.1% 79.3% 90.5% 90.9% 97.1% 77.8% Worry Score (116) 0.52 0.46 0.66 0.36 Buren Score* (116) 1.28 1.00 1.62 1.00 Tested (66) Children Have Regular Place to Sleep at Night (91) Attending School* (63) Note: Total number of subjects who answered the question is given in parentheses next to subheadings. 185 Appendix J: Additional Regression Results Impact of Microfinance on OVC Household Capacity Attend Community Meetings Length of Microfinance (0 = Less than 1 yr, 1 = Greater than 1 yr) 0.413*** ADP (0 = Guraghe, 1 = Wonchi) Occupation (0 = Not Currently Working) Farmer Trader Professional/Civil Servant Other Income Generating Activities Caregiver Educated? -0.003 # of M Adults # of F Adults # of M Children # of F Children Orphan Status (0 = Maternal) Paternal Both Parents Lived in Village (0 = Entire Life) 6 or more years? Assistance Beyond Family? Receives Money? Send Money? Sell Assets in Past Yr? Chronic Illness in HH? Percent of School Aged Children in CIP F-stat Adjusted R2 Observations 0.035 -0.203 -0.237 -0.210 0.152 -0.010 0.207 0.302** 0.055 -0.068 0.244 -0.248 0.019 ------------------------2.671*** 0.330 52 Note: All entries are standardized coefficients. Newer clients participated in microfinance for less than a year. Longer clients participated in microfinance for greater than one year and up to 6 years. All VIF scores tested below or equal to 8.064. 186 Impact of Microfinance on OVC Household Capacity Sell Assets for Basic Needs Client Longer Than 1 Yr (0 = No, 1 = Yes) # M Adults in HH # F Adults in HH -0.580*** 0.341** -0.266 # M Children in HH -0.316** # F Children in HH 0.303* Occupation: (0 = Not Working) Artisan ----- Farmer -0.165 Trader 0.321 Professional/Civil Servant -0.230 Other -0.624** Marital Status (0 = Married) Widowed Never Married 0.095 -0.635** IGA Training -0.193 Caregiver Educated 0.447* Avg % of School-Aged Children CIP -0.077 Food Assistance 0.091 Chronic Illness in HH 0.033 F-stat 1.975* Sig 0.058 Adjusted R2 0.266 N 44 Note: All entries are standardized coefficients. Newer clients participated in microfinance for less than a year. Longer clients participated in microfinance for greater than one year and up to 6 years. All VIF scores tested below or equal to 7.207. 187 Appendix K: OVC Psychosocial Indicator Groupings Adolescent Self-Esteem Measures • You are a good person • You feel unhappy • You feel worried • You refuse to eat at mealtimes • You feel frustrated when something does not go your way • You feel like running away Adolescent Overburden/Responsibility Measures • Having too many responsibility • Taking care of family members • Not having enough money for things such as clothing and food • Concerns about health of a family member • Problems with friends and neighbors • Problems getting along with your family • Feeling unsafe in your neighborhood • Feeling unsafe in your home Child Worry/Stress Measures • Felt worried • Felt unhappy • Refused to eat at mealtimes • Felt frustrated • Felt like running away from home • Have nightmares Child Overburden/Responsibility • Having too many responsibilities • Taking care of family members • Not having enough money for things, such as clothing or food • Having problems with friends and neighbors • Having problems getting along with your family • Feeling unsafe in your neighborhood • Feeling unsafe in your home 188 Appendix L: Village Level Regression Results Livestock Assets Village with WISDOM (0 = No, 1 = Yes) -0.210*** ADP (0 = Guraghe, 1 = Wonchi) -0.502*** Occupation (0 = Not Currently Working) Farmer Petty Trading Trader Artisan Professional/Civil Servant Retiree Other 0.098 -0.122 -0.174* -0.015 -0.084 0.227*** -0.26 Income Generating Activities 0.078 # of M Adults # of F Adults # of M Children # of F Children 0.016 0.043 0.031 0.246*** Orphan Status (0 = Maternal) Paternal Both Parents -0.286*** -0.150 Assistance Beyond Family? Receives Money? Send Money? Sell Assets in Past Yr? Chronic Illness in HH? Percent of School Aged Children in CIP F-stat Adjusted R2 Observations ----0.014 ---------0.013 -0.006 2.939*** 0.197 151 Note: All entries are standardized coefficients. Newer clients participated in microfinance for less than a year. Longer clients participated in microfinance for greater than one year and up to 6 years. All VIF scores tested below or equal to 3.751. 189 Adol Self-Esteem Adol Burden Village with WISDOM (0 = No, 1 = Yes) 0.171* 0.187* ADP (0 = Guraghe, 1 = Wonchi) 0.032 0.166 -0.139 0.134 -0.002 -0.490*** -0.161 -0.012 -0.049 -0.125 0.029 -0.461*** -0.077 0.043 Caregiver Educated? 0.087 -0.133 # of M Adults # of F Adults # of M Children # of F Children -0.014 0.102 -0.003 -0.118 -0.076 -0.008 -0.033 -0.060 Marital Status (0 = Married) Separated Widowed Never Married -0.051 -0.114 -0.035 0.031 -0.115 0.077 Assistance Beyond Family? Receives Money? Send Money? Sell Assets in Past Yr? Chronic Illness in HH? Percent of School Aged Children in CIP ----0.121 -0.338** -----0.118 0.007 -------------0.146 0.081 0.036 F-stat Adjusted R2 Observations 2.256*** 0.199 102 2.531*** 0.222 103 Occupation (0 = Not Currently Working) Farmer Petty Trading Trader Professional/Civil Servant Retiree Other Note: All entries are standardized coefficients. Newer clients participated in microfinance for less than a year. Longer clients participated in microfinance for greater than one year and up to 6 years. All VIF scores tested below or equal to 5.529. 190