Best in Business recipients 2015

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Best in Business Award
announces its 2015
Middle TN Recipients
By Paul Kirkpatrick
NASHVILLE – Every
time a publication releases
their “Reader’s Choice”
Award recipients, I have to
admit there’s skepticism in
my mind. Who really
checks
out
these
businesses or professionals
to ensure they’re truly
worthy of the award
distinction?
That’s what intrigues
me
about
Middle
Tennessee’s Best in
Business Award Program.
Theirs actually includes a
nomination process and a
selection process. Recently
I sat down with John
Gaylor of Best in Business
Award to learn more about
the process in which his
company goes through
before designating their
recipients.
According to Gaylor,
“consumers
nominate
businesses or professionals
in specific categories from
our website. The (BBB)
Better Business Bureau’s
online reporting tool is then
referenced to see if the
nominee has a positive
track record of responding
to complaints. Although
our program has no affiliation with the BBB, they are
a
respected
public
resource we use in culling
down our slate of nominees.
“Quality, integrity
and trust are the
cornerstones of our
award.”
John Gaylor,
The Gaylor Group
Norman Brown, president of Roscoe Brown, stands in
front of photo of Roscoe, his late grandfather who
founded the company. The family-owned business
specializes in heating, cooling, plumbing and insulation.
are the cornerstones of our
award” he replied. “And
here are some facts about
each one:
Roscoe Brown is a 3rd
generation, family-owned
business serving Middle
Tennessee since 1940.
Gaylord Opryland Resort
& Convention Center is the
largest Mariott-managed
property in the world.
Regions Bank has been
serving Middle Tennesseans for over 180 years.
Lithographics is the largest
commercial printer in the
southeast. Closets by
Design is the only 100%
custom-design
closet
company in Middle
Tennessee. Susan Gregory
(Bob Parks Realty) has
been one of the top 5
producing agents in Middle
Tennessee and nationally
ranked for consecutive
years. Granite Transformations is an award winning,
locally owned franchise
specializing in kitchen and
bath remodeling. Ted R.
Sanders Moving and Warehouse has been familyowned for 120 years. Over
1,800 families call a John
Maher Builders house their
home. Lyk-Nu Collision
Centers has been serving
Middle Tennesseans since
1946. Sarah Cannon
Research
Institute
conducts research with
more than 700 oncologists
across 25 states and the
United Kingdom. Aaron’s
Garage Doors is familyowned and has the highest
rating in customer satisfaction possible. Mid-State
Title & Escrow issued over
$258 Million in title policies
last year. WGFX - 104.5
“The Zone” garners some
of the highest ratings of any
sports talk station in the
country. Franklin Iron
Works has been serving
Middle TN for 24 years.
The Tennessean has
provided trusted, relevant,
and compelling news and
information for over 100
years to the mid state.
Family-owned
and
operated for almost 40
years, Kirkland’s Pest
Control is among only 3%
of pest control businesses
in the U.S. who are QualityPro certified. Mr. Enclosure is a 2nd generation,
family-owned company
that has been in business
for 52 years. Fly Away
Airport parking is the
lowest priced, easiest,
hassle-free airport parking
facility in Nashville. 1st
Family
Mortgage
(1fmc.com) is the home of
Tennessee’s only “3 year
guarantee”. And Sam’s
Club is the largest wholesale club chain in the
Middle Tennessee area.”
2015 Middle Tennessee
Best in Business Award Recipients
www.bestinbusinessaward.com
Next, an interview with
the business owner or
operations manager is
required. Topics discussed
include their number of
years in business, customer
service procedures, professional
memberships,
certifications and involvement in the community.
Other items covered
include general liability
insurance coverage and
interview processes with
their own employees. Are
background and driving
record checks and drug
testing performed? Is the
company compliant with
immigration standards? Is
there any pending litigation against the company?
It’s a very thorough interview.”
Gaylor was asked to
elaborate on the specific
characteristics or traits he
was seeking to identify
with his Best in Business
Award recipients and what
factors differentiate them
from their competition.
“Quality, integrity and trust
AIRPORT PARKING................................................................. Fly Away Airport Parking
AUTOMOBILE COLLISION REPAIR.......................................Lyk-Nu Collision Centers
BANK............................................................................................................... Regions Bank
COUNTERTOPS - GRANITE & QUARTZ.................................Granite Transformations
CUSTOM WROUGHT IRON SPECIALISTS....................................Franklin Iron Works
GARAGE DOORS - INSTALLATION & REPAIR..........................Aaron’s Garage Doors
HEATING/COOLING/PLUMBING/INSULATION....................................Roscoe Brown
HOME BUILDER...............................................................................John Maher Builders
HOME ORGANIZATION.........................................................................Closets by Design
HOTEL.....................................................Gaylord Opryland Resort & Convention Center
MORTGAGE ADVISORS....................................................................1st Family Mortgage
MOVING & STORAGE........................................Ted R. Sanders Moving and Warehouse
NEWS SOURCE...........................................................................................The Tennessean
ONCOLOGY RESEARCH.............................................Sarah Cannon Research Institute
PEST & TERMITE CONTROL......................................................Kirkland’s Pest Control
PRINTER.........................................................................................................Lithographics
REAL ESTATE ATTORNEYS & CLOSING SERVICES.......... Mid-State Title & Escrow
REAL ESTATE............................................................. Susan Gregory - Bob Parks Realty
SPORTS TALK RADIO STATION..............................................WGFX 104.5 “The Zone”
SUNROOMS/SCREEN ROOMS/ RETRACTABLE AWNINGS................. Mr. Enclosure
WHOLESALE CLUB........................................................................................... Sam’s Club
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