Welcome to SFO - Amazon Web Services

10/11/2012
www.flysfo.com
San Francisco International Airport
P.O. Box 8097
San Francisco, California 94128
SFO is consistently recognized throughout the industry
and by travelers all over the world for its exceptional
facilities, customer service and amenities. In 2012,
Frequent Business Traveler named SFO the Best Airport in the
Americas; and Skytrax, the world’s leading airport and airline
review site, awarded SFO with the Best Airport Staff in North
America for outstanding customer service.
SFO Voted Best Airport
in the Americas
Welcome to SFO
Quick Trip to San Francisco
If you’ve got time between flights, visit San Francisco!
The Bay Area Rapid Transit (BART) train will take you to
the “City by the Bay” in about 30 minutes. Come shop,
eat and enjoy everybody’s favorite city, just by flying
through SFO.
Speed Through SFO + Customs
Passengers at SFO enjoy rapid processing through
Customs and Border Protection. And, all of our terminals
are under one roof, which makes changing airlines fast
and easy.
Easy Connections, Economy Fares
As one of the world’s 25 busiest airports, SFO has
frequent connections to cities across the United States.
Because in-country travel is very competitive among
airlines, fares from SFO to other U.S. cities can be
very economical.
Nonstop service to more than 30 international
points on 30 international carriers
Nonstop service to more than 75 U.S. airports
on 15 domestic airlines
Frequent service to the top 15 destinations
in North America
Great American Cities
SFO is your gateway to dozens of American cities, with
nonstop service to Los Angeles, San Diego, Las Vegas,
Denver, Chicago, New York, Washington, D.C. and
many more.
Near Top Attractions
When you fly into SFO, you are already close to many
wonderful Northern California attractions. The city of
San Francisco, Napa Valley and California Wine Country,
Sausalito, Silicon Valley, Monterey Bay, Lake Tahoe and
Yosemite are all near SFO.
Worldwide Access
SFO Makes Travel Easy
San Francisco International Airport (SFO) is a world-class
airport serving more than 41 million domestic and
international passengers annually. SFO gives you access
to great destinations all over North America and around
the world.
SFO offers convenient access to great destinations
and services that will enhance your travel experience.
Ground Transportation Options from SFO
To Redwood
National Park,
Oregon
Discover the Bay Area from SFO
Oakville
Yountville
Davis
29
Sonoma County
101
Pacific Ocean
To Sacramento
and Lake Tahoe
East Bay North
Napa
County
Santa Rosa
Rohnert
Park
Travis AFB
The Golden Gate Bridge, Fisherman’s Wharf, Berkeley,
Wine Country—just a few of the local attractions that
are easy to reach from SFO. With rental car, train, bus and
commuter rail service, many convenient transportation
options are available to take you to exciting local
destinations.
80
12
Sonoma
Napa
Vacaville
121
North Bay
Marin County
37
Solano
County
Public Transportation
AC Transit
www.actransit.org
510-891-4700
680
101
4
San Rafael
1
Pittsburg/Bay Point
80
Richmond
Bridge
Richmond
80
Sausalito
East Bay South
Berkeley
Bay Bridge
Golden Gate Bridge
Amtrak
www.amtrak.com
800-872-7245
680
BART
www.bart.gov
650-992-2278
580
880
Rental Car
Hertz
www.hertz.com
650-624-6600
To Stockton and
Central Valley
Golden Gate
Transit
Hayward
92
Fremont
Alamo
www.alamo.com
650-616-2400
Enterprise
www.enterprise.com
650-697-9200
580
Fox
www.foxrentacar.com
800-225-4369
Dublin/Pleasanton
Caltrain
www.caltrain.com
800-660-4287
880
92
Alameda County
SFO
380
San Mateo
Bridge
San Mateo
Golden Gate Transit
www.goldengatetransit.org
415-455-2000
Dunbarton
Bridge
Avis
www.avis.com
650-877-6780
Budget
www.budget.com
650-877-0998
Dollar
www.dollar.com
650-244-4131
24
Contra
Costa
County
Walnut Creek
Oakland
San Francisco
OAK
101
South
San Francisco
1
Half
Moon
Bay
Redwood City
Palo Alto
Peninsula & South Bay
National Car Rental
www.nationalcar.com
650-616-3000
Thrifty Car Rental
www.thrifty.com
877-283-0898
280
Sunnyvale
Santa Clara
101
San Mateo
County
N
680
SJC
To Monterey
and Los Angeles
San Francisco 14 miles / 22 km / 22.5 minutes
San Mateo
7 miles / 11 km / 11.3 minutes
85
Oakland 23 miles / 37 km / 37 minutes
San Jose 36 miles / 58 km / 58 minutes
San Jose
17
Santa Clara
County
To Yosemite
Palo Alto 20 miles / 32 km / 32 minutes
Napa
57 miles / 92 km / 70 minutes
Greyhound
www.greyhound.com
800-231-2222
SamTrans
www.samtrans.com
800-660-4287
Airporters (privately operated scheduled bus services)
provide service between SFO and many Bay Area cities.
Taxis are available 24 hours per day. Taxis are located
outside each terminal on the Arrivals Level at the
center island.
Shared-Ride Vans provide service between SFO and
passenger-specified locations. Depending on the
number of passengers, shared-ride vans may make multiple
stops. While shared-ride vans are available on demand from
6 a.m. to 11 p.m., reservations are recommended after 11 p.m.
Pre-Arranged Vans provide service between SFO and
passenger-specified locations in shared-ride vans.
Depending on the number of passengers, pre-arranged vans
may make multiple stops. Passengers must make reservations
with the pre-arranged van service in advance of pick-up at SFO.
Limousines provide service throughout the Bay Area.
Limousine service must be pre-arranged with the
operator. Visit www.flysfo.com for a list of limousine operators
permitted to serve SFO.
Transportation Options for Large Groups
All group travel should be planned well in advance.
BART has many group travel options available. Visit
www.bart.gov/tickets/sales/groupsales.asp. Groups using
yellow school buses need to contact Landside Operations
at least a week in advance to make arrangements for
access. Any groups using a charter bus should confirm
that the charter bus is permitted to operate at SFO.
88
90
89
San Francisco
86
87A
Rental Car
Center
F
84
87
International
78A 78B
80
83
G101A
G
79
82
85
77A 77B
G101
81
G102
G99
G99A
76A 76B
Domestic
Terminal 3
G100
G97
G98
E
65A
G96
G95
Closed for
renovation
N
73A
G94
G93
G92A
G91
International
Garage G
G92
71
72
73
70
74
69
68
75
BART
Domestic
Terminal 2
Transfer to
Domestic
57
F
Transfer to Domestic
International Arrivals
Baggage
101
Millbrae
C
B
D
51A
54B
51B
52
54A
53
43
40
1
A3
5
A5
22
A11
A11A
17
16
15
Rotunda A
36A
A Staff that Cares
The people who work at SFO want you
to have a great experience while traveling. You can depend on our employees
to help you if you have any special needs
or concerns.
For more information
visit www.flysfo.com
47
46
48
C
26
32C
AirTrain to Terminals
27
32B
B
38
Amenities to Enjoy
At SFO, we believe comfort and
convenience are an important part of the
travel experience. Our AirTrain makes it
easy to get around the airport quickly.
Showers, spas, a yoga room and a
medical clinic are available so you can
look and feel your best. And, the SFO
Museum and reflection room provide
a chance for peaceful relaxation.
Domestic
Terminal 1
25
36B
34
Discover what experienced
travelers know: SFO is the best!
45
44
39
14
35
AirTrain to Terminals/Rental Car Center
23
24B
A9
A
21
24A
A7
International
42
0
220
3
A12
Please note: VAT refunds are not available.
55
50
A/B
A10
Fun Shopping
Everyone likes to shop at airports. At
SFO, you will find a fun collection of
bookstores, gift shops, travel outfitters,
designer brands and luxury boutiques.
Many retailers are local stores where
you can buy authentic San Francisco
souvenirs and merchandise.
D
A1
A8
Great Food
San Francisco and the Bay Area are
world-famous for great food. Nearly all
dining options at SFO are branches of
local restaurants, bars and cafés, so you
will enjoy a real taste of San Francisco.
Whether you want a quick snack or a
leisurely meal, delicious choices are
waiting for you at SFO.
56A
59
Central
Garage
41
A6
Security
56B
58B
A2
A4
Information
E
F/G
Transfer to
Domestic
International
Garage A
San Jose
58A
32A
28
31
30
37 33
29
BART (Commuter Train)
Getting Around SFO
Transferring from an International Flight
to a Domestic Flight
All arriving international passengers must clear United
States Customs and Border Protection at the International
Terminal Arrivals Hall. Passengers connecting to onward
flights should exit the Arrivals Hall through the doors
marked “Connecting Flights.” A Connecting Baggage Desk,
located directly outside of the exit, is available to recheck
baggage tagged to its final destination. Passengers not
checked through to their final destination should visit their
airline’s ticket counter.
Getting to Other Terminals and Parking Garages
AirTrain, SFO’s fully automated people mover system,
operates 24 hours every day and provides convenient
and frequent service throughout SFO. AirTrain stations are
located in all terminals, terminal parking garages, the Rental
Car Center and SFO’s BART station. AirTrain does not serve
SFO’s long-term parking. Use the SFO parking shuttle
buses located on the Departures Level roadway to access
long-term parking.
Domestic Terminals 1, 2 and 3 each have an AirTrain station
located on Level 5 of the Central Parking Garage. Terminals
1, 2 and 3’s stations connect to the terminals via a passenger
skybridge. Take the elevators/escalators to Mezzanine-Level 3
and follow the AirTrain signs.
The International Terminal has two AirTrain stations. A
station is located one level above ticketing at each end of
the Main Hall.
Getting to the Rental Car Center
To access the Rental Car Center from the Airport terminals,
take the AirTrain Blue Line. Alamo, Avis, Budget, Dollar,
Enterprise, Fox, Hertz, National and Thrifty car rental
counters are located at the SFO Rental Car Center.
Parking Garage
Airline / Terminal Guide
Airline
Aero Mexico
Air Berlin
Air Canada
Air China
Air France
Air New Zealand
AirTran Airways
Alaska
Alaska (Mexico
Arrivals only)
American
ANA
Asiana
British Airways
Cathay Pacific
China Airlines
Delta (Domestic)
Delta (International)
Emirates
EVA Airways
Frontier
Hawaiian
Japan Airlines
JetBlue
KLM
Korean Air
LACSA
LAN
Lufthansa
Philippine Airlines
Scandinavian / SAS
Singapore Airlines
Southwest
Sun Country
Swiss International
Air Lines
TACA
United (Domestic)
United (International)
United Express
US Airways
Virgin America
Virgin America
(Mexico arrivals only)
Virgin Atlantic
WestJet
XL Airways France
Terminal / Boarding Area
International / A
International / A
International / A & G
International / G
International / A
International / G
Terminal 1 / B
Terminal 1 / B
International / A
Phone
(800) 237-6639
(866) 266-5588
(888) 247-2262
(800) 882-8122
(800) 237-2747
(800) 262-1234
(800) 247-8726
(800) 252-7522
(800) 252-7522
Terminal 2 / D
International / G
International / A
International / A
International / A
International / A
Terminal 1 / C
International / A
International / A
International / G
Terminal 1 / C
International / A
International / A
International / A
International / A
International / A
International / A
International / A
International / G
International / A
International / G
International / G
Terminal 1 / B
International / G
International / G
(800) 433-7300
(800) 235-9262
(888) 437-7718
(800) 247-9297
(800) 233-2742
(800) 227-5118
(800) 221-1212
(800) 221-1212
(800) 777-3999
(800) 695-1188
(800) 432-1359
(800) 367-5320
(800) 525-3663
(800) 538-2583
(800) 225-2525
(800) 438-5000
(800) 400-8222
(866) 435-9526
(800) 645-3880
(800) 435-9725
(800) 221-2350
(800) 742-3333
(800) 435-9792
(800) 359-6786
(877) 359-7947
International / A
Terminal 3 / F
International / G
Terminal 3 / F
Terminal 1 / B
Terminal 2 / D
International / A
(800) 400-8222
(800) 864-8331
(800) 538-2929
(800) 864-8331
(800) 428-4322
(877) 359-8474
(877) 359-8474
International / A
International / A
International / A
(800) 821-5438
(888) 937-8538
(877) 496-9889
SFO is consistently recognized throughout the industry
and by travelers all over the world for its exceptional
facilities, customer service and amenities. In 2012,
Frequent Business Traveler named SFO the Best Airport in the
Americas; and Skytrax, the world’s leading airport and airline
review site, awarded SFO with the Best Airport Staff in North
America for outstanding customer service.
10/08/2012
SFO – An Award-Winning
Airport.
www.flysfo.com
San Francisco International Airport
P.O. Box 8097
San Francisco, California 94128
Quick Trip to San Francisco
If you’ve got time between flights, visit San Francisco!
The Bay Area Rapid Transit (BART) train will take you to
the “City by the Bay” in about 30 minutes. Come shop,
eat and enjoy everybody’s favorite city, just by flying
through SFO.
Welcome to SFO
Speed Through SFO + Customs
Passengers at SFO enjoy rapid processing through
Customs and Border Protection. And, all of our terminals
are under one roof, which makes changing airlines fast
and easy.
Easy Connections, Economy Fares
As one of the world’s 25 busiest airports, SFO has
frequent connections to cities across the United States.
Because in-country travel is very competitive among
airlines, fares from SFO to other U.S. cities can be
very economical.
Great American Cities
SFO is your gateway to dozens of American cities, with
nonstop service to Los Angeles, San Diego, Las Vegas,
Denver, Chicago, New York, Washington, D.C. and
many more.
Nonstop service to more than 30 international
points on 30 international carriers
Nonstop service to more than 75 U.S. airports
on 16 domestic airlines
Near Top Attractions
When you fly into SFO, you are already close to many
wonderful Northern California attractions. The city of
San Francisco, Napa Valley and California Wine Country,
Sausalito, Silicon Valley, Monterey Bay, Lake Tahoe and
Yosemite are all near SFO.
Frequent service to the top 15 destinations
in North America
SFO offers convenient access to great destinations
and services that will enhance your travel experience.
San Francisco International Airport (SFO) is a world-class
airport serving more than 41 million domestic and
international passengers annually. SFO gives you access
to great destinations all over North America and around
the world.
SFO Makes Travel Easy
Worldwide Access
Ground Transportation Options from SFO
Discover the Bay Area from SFO
Oakville
To Redwood
National Park,
Oregon
Yountville
Davis
Sonoma County
To Sacramento
and Lake Tahoe
East Bay North
29
Napa
County
101
Santa Rosa
Travis AFB
Rohnert
Park
80
12
Sonoma
Napa
37
Marin County
AC Transit
www.actransit.org
510-891-4700
101
4
Pittsburg/Bay Point
80
Richmond
Bridge
Richmond
80
Sausalito
Golden Gate Bridge
East Bay South
Berkeley
Bay Bridge
680
BART
www.bart.gov
650-992-2278
580
OAK
101
1
Half
Moon
Bay
Dublin/Pleasanton
Caltrain
www.caltrain.com
800-660-4287
880
580
92
SFO
380
Alameda County
To Stockton and
Central Valley
Golden Gate
Transit
880
San Mateo
Bridge
San Mateo
Hayward
Golden Gate Transit
www.goldengatetransit.org
415-455-2000
92
Fremont
Redwood City
Palo Alto
Peninsula & South Bay
Dunbarton
Bridge
280
Sunnyvale
San Mateo
County
San Francisco 14 miles / 22 km / 22.5 minutes
San Mateo
7 miles / 11 km / 11.3 minutes
Contra
Costa
County
Walnut Creek
South
San Francisco
N
Amtrak
www.amtrak.com
800-872-7245
24
Oakland
San Francisco
Pacific Ocean
Public Transportation
680
San Rafael
1
Solano
County
Vacaville
121
North Bay
The Golden Gate Bridge, Fisherman’s Wharf, Berkeley,
Wine Country—just a few of the local attractions that
are easy to reach from SFO. With rental car, train, bus and
commuter rail service, many convenient transportation
options are available to take you to exciting local
destinations.
To Monterey
and Los Angeles
Oakland 23 miles / 37 km / 37 minutes
San Jose 36 miles / 58 km / 58 minutes
Santa Clara
101
SJC
85
Greyhound
www.greyhound.com
800-231-2222
680
17
San Jose
Santa Clara
County
To Yosemite
Palo Alto 20 miles / 32 km / 32 minutes
Napa
57 miles / 92 km / 70 minutes
SamTrans
www.samtrans.com
800-660-4287
Rental Car
Alamo
www.alamo.com
650-616-2400
Avis
www.avis.com
650-877-6780
Budget
www.budget.com
650-877-0998
Dollar
www.dollar.com
650-244-4131
Enterprise
www.enterprise.com
650-697-9200
Fox
www.foxrentacar.com
800-225-4369
Hertz
www.hertz.com
650-624-6600
National Car Rental
www.nationalcar.com
650-616-3000
Thrifty Car Rental
www.thrifty.com
877-283-0898
Airporters (privately operated scheduled bus services)
provide service between SFO and many Bay Area cities.
Taxis are available 24 hours per day. Taxis are located
outside each terminal on the Arrivals Level at the
center island.
Shared-Ride Vans provide service between SFO and
passenger-specified locations. Depending on the
number of passengers, shared-ride vans may make multiple
stops. While shared-ride vans are available on demand from
6 a.m. to 11 p.m., reservations are recommended after 11 p.m.
Pre-Arranged Vans provide service between SFO and
passenger-specified locations in shared-ride vans.
Depending on the number of passengers, pre-arranged vans
may make multiple stops. Passengers must make reservations
with the pre-arranged van service in advance of pick-up at SFO.
Limousines provide service throughout the Bay Area.
Limousine service must be pre-arranged with the
operator. Visit www.flysfo.com for a list of limousine operators
permitted to serve SFO.
Transportation Options for Large Groups
All group travel should be planned well in advance.
BART has many group travel options available. Visit
www.bart.gov/tickets/sales/groupsales.asp. Groups using
yellow school buses need to contact Landside Operations
at least a week in advance to make arrangements for
access. Any groups using a charter bus should confirm
that the charter bus is permitted to operate at SFO.