7K 3.4M 52 12K
Transcription
7K 3.4M 52 12K
Client: Gold’s Gym Category: Retail Fitness Community: Gold’s Nation Customer Stories Gold's Nation grew to over 6,000 members who had completed upwards of 10,000 tasks promoting Gold's Gym and it's fitness based objectives in just 6 months. Closing out 2012, Health and Fitness giant Gold's Gym was looking to capitalize on the deep-rooted passion of its clientele by organizing a brand advocacy community to reinforce the brand's message and the lifestyle it represents. Launched in February of 2013 using the Fancorps platform, Gold's Nation grew to over 6,000 members who had completed upwards of 10,000 tasks promoting Gold's Gym and it's fitness based objectives in just 6 months. Key initiatives included Gold's #StrongerThan campaign on Twitter/ Instagram and their annual March Music Madness promotion. Looking to expand and capitalize on the power of Google+, Gold's Gym used the Nation to grow their network and involve members at the local level. When dealing with such a large brand where so many fans have a different experience, it's important to identify these relationships and fuel them from within a dynamic and responsive community. Members share their favorite workout routines, dietary and lifestyle tips, as well as check in almost daily at their local gym using either Facebook or Foursquare. To reward their most dedicated members, Gold's Gym designed and awarded an exclusive "#StrongerWith Gold's Nation" shirt, a coveted item among their devoted community of fans! 7K 3.4M 12K ADVOCATES IDENTIFIED SOCIAL REACH SOCIAL TASKS COMPLETED www.fancorps.com 52 AVERAGE KLOUT SCORE Client: Genghis Grill Category: Casual Dining Community: Health Kwest Customer Stories "We were greatly impressed with the functionality of Fancorps' technology, their platform enabled us to capitalize on the social footprint of our most dedicated guests and create a branded online community for our true advocates." ~ Chiara Granado- Social Media/PR Marketing Manager One of the first casual dining restaurants to utilize our platform as a contesting engine, Genghis Grill coordinated the entirety of their annual Health Kwest promotion using a custom version of our turn-key brand advocacy solution. Hailed by Genghis Grill staff as the mot successful year of the contest to date, all communication and organization was completed from within the Fancorps dashboard. For the third iteration of their Health Kwest campaign, one fan was chosen from each location and given free Genghis for 60 days. They were invited into a community created using the Fancorps platform and challenged with daily social media tasks intended to spread awareness about the healthy lifestyle options available at Genghis Grill. "Khantestants" were asked to post frequently to their social networks, create several viral-inspired videos, check-in on Facebook or Foursquare, and blog throughout the experience. Custom developed additions to this campaign included public member profiles and an embeddable Leaderboard widget to further publicize the contest's results. Many clients see the main value of the Fancorps platform in its high level of customization available to admins of every community at launch. However, when additional components are required to realize a campaign's goals, we are more than happy to work with the brand and third party developers to create a workable solution to our ever-evolving advocacy platform. 5K FACEBOOK LIKES GENERATED 900 UNIQUE BLOGS GENERATED 600 YOUTUBE VIDEOS CREATED www.fancorps.com 400 INSTAGRAM PHOTOS TAKEN Client: Chili’s Category: Casual Dining Community: Chilihead Nation Customer Stories Chilihead Nation is the place to be if you are a loyal fan of Chili's Grill & Bar's signature dishes and show-stopping margaritas. The uniquely branded community encompasses thousands of "Chiliheads" earning exclusive offers, coupons, and gift cards as well as branded apparel and merchandise. In exchange, members socially recommend and endorse Chili's to their friends and family via their social networks and in the real world. Highlights from this campaign included a major push for the St. Jude's "CreateA-Pepper" promotion, their "Lighter Choices" menu released in 2012, and the annual "Margarita Madness" campaign. The Chilihead Nation was the first community to utilize custom branded versions of all three Fancorps Platforms: Web, Mobile, and Facebook. Also unique to the Chilihead Nation were several campaigns aimed at crowd-sourcing fan images for use in the updated menu, on email blasts, and in graphics on Chilis.com. Members were delighted to see their submissions being featured and repurposed by the brand. To take the relationship even deeper, Chili's asked the Nation to create their own videos for the "Bag The Bag Lunch" promotion late in 2012- winners received exclusive tshirts not offered anywhere else. In addition to this coveted prize, Chili's made Chilihead Nation shirts available only to current members, driving a huge boost to fan acquisition through visibility on social media. Always ready to lend an ear to their most passionate patrons, the Chilihead Nation pioneered several virtual "Happy Hours" which were used both as focus groups and contesting opportunities. It is evident that fans of Chili's Grill & Bar have long been hungry for a deeper connection with their favorite casual dining restaurant, and thanks to the Chilihead Nation, now they've got it. 6K 4.7M ADVOCATES IDENTIFIED SOCIAL REACH 9K SOCIAL TASKS COMPLETED www.fancorps.com 62 AVERAGE KLOUT SCORE