Stronger Christchurch Infrastructure Rebuild Plan
Transcription
Stronger Christchurch Infrastructure Rebuild Plan
Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services December 2011 2 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Table of contents Message from the Mayor 3 Message from the Mayor 16 What will it cost? 4Glossary 18 Priorities and programme 6 Purpose of plan 22 Working with the community 8Background What happened? Emergency response Interim measures 10 Progress to date The damage What we have done so far What happens now? 12 The rebuild The big picture Strategies and plans for recovery How will we rebuild our damaged infrastructure How the Alliance works Talking to the community How the community can be involved Minimising the impact Working with the community 26 Key issues and opportunities Value for money Resilience and betterment Sustainability Response to emergencies during rebuild Safety Risk management Land issues–new developments and the red zone Public utilities The past year has been a challenging one for the Christchurch City Council and for all the people of our city. It is now more than a year since the first of a string of devastating earthquakes struck our city. The achievements of the past year have been great and much progress has already been made on the emergency repairs required as a result of extensive damage. We’ve come far, but we still have a long way to go to get our city back on its feet. Underpinning the recovery of the entire city will be the rebuild of our damaged underground water and waste services, roads, bridges, structures and parks. This is a massive undertaking and we have been working behind the scenes over past months to prepare and plan for the programme of works to ensure we deliver the best results for our city in the fastest and most cost-effective manner. This Stronger Christchurch Infrastructure Rebuild Plan will help the community understand how we plan to fix our earthquake damaged road and underground services. Key to our success will be the conversations we have with our residents while construction is underway. The rebuild of infrastructure is a largely technical job; we will let you know how we intend to roll out the programme of works across the city and we’ll keep you updated as work progresses. There will be an opportunity for residents to have a say in the planning of new streets and parks. This Plan outlines the various times residents will be asked to tell us what they want their neighbourhood to look like – we’ll be in touch as work progresses. Our Council is working in partnership with the Canterbury Earthquake Recovery Authority, New Zealand Transport Agency and five major New Zealand construction companies to drive the rebuild of our damaged infrastructure. This rebuild will be one of the largest civil engineering projects ever undertaken in New Zealand and, while the task is great, we know we can achieve our goals by working together. Bob Parker Mayor of Christchurch 3 4 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Glossary Abbreviation Description ALT Alliance Leadership Team AMT Alliance Management Team CBD Central Business District CCC Christchurch City Council CERA Canterbury Earthquake Recovery Authority ECAN Environment Canterbury IAT Integrated Alliance Team LBIRP Land, Building and Infrastructure Rebuild Plan LOS Level Of Service MESHT Medical, Emergency, Schools, Hospitals, Transport NZTA New Zealand Transport Authority PPE Personal Protective Equipment SCIRT Stronger Christchurch Infrastructure Rebuild Team Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services 5 6 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Purpose of the plan Our city is facing unprecedented times and there is a big job ahead to repair what was damaged in the earthquakes. We are making good progress in all the areas of the rebuild, but there is still a long way to go. This plan has been prepared to help the community understand how the Council and the Stronger Christchurch Infrastructure Rebuild Team (SCIRT) will fix our earthquake damaged horizontal infrastructure. It explains what is happening right now to identify, sequence and prioritise the work ahead, work out how it will be carried out and identify who will do what and how it will be communicated. This plan is informed by the Canterbury Earthquake Recovery Authority’s (CERA) draft Greater Christchurch Recovery Strategy, which currently describes a proposed draft Land, Building and Infrastructure Recovery Plan. The intended purpose of the draft Recovery Plan is to ensure that the restoration of Greater Christchurch’s network infrastructure (including horizontal infrastructure) enables timely recovery by facilitating, directing and coordinating the repair and rebuilding of network infrastructure. This plan, the Stronger Christchuch Infrastructure Rebuild Plan, is much more specific, focusing on the work of SCIRT and other work required to repair Council-owned horizontal infrastructure assets. This in itself is a massive project which will have an impact on almost every resident in our city and it is important that they understand the process and have confidence in the City’s ability to deliver. A lot of work has already been done to ensure the repair teams are working in the most effective way. We have to consider a range of issues when we work out exactly how we will carry out the repairs. This document aims to help our residents understand these processes and trust that we are working to achieve the best outcomes for the city. Considerable progress has already been made on emergency response and repairs, however we are only just beginning the full-scale rebuild and there is much work still to be done. It is therefore intended that this plan is a live iterative document that will be updated on an ongoing basis as further information is available and the draft Land, Building and Infrastructure Recovery Plan is developed. Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services 7 Planning for the rebuild of city infrastructure is ongoing. 8 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Background Contractors level the road surface following repairs. What happened? A devastating earthquake struck Christchurch on 22 February 2011, causing massive damage to city buildings, underground water and waste services, roads, parks and facilities. The magnitude 6.3 earthquake was centred 2 km west of Lyttelton and struck at 12.51 pm. Violent shaking brought down buildings across the city and claimed the lives of 181 people. This happened six months after the 7.1 magnitude 4 September 2010 earthquake, centred in Darfield, which also resulted in significant damage to city buildings and infrastructure. While higher in magnitude, the September earthquake was not felt as violently by residents. It struck at 4.35am while many people were still sleeping; damage was widespread but, mercifully, no lives were lost as a direct result of that earthquake. These earthquakes, combined with the more than 8000 aftershocks that have rocked the city since September 2010, have caused an estimated $2.2 billion of damage to our city’s horizontal infrastructure and essential services. Emergency response In the hours, days and weeks following the February earthquake our city swung into action. Civil Defence coordinated the essential emergency response services that were required to keep Christchurch functioning and a National State of Emergency remained in place until 30 April 2011. City sewer, water and roading networks were hit hard by the quakes. In the initial hours following the earthquake much of the city was without functioning electricity, water and waste services, and roads that were passable were clogged with traffic as residents rushed from work to home. Tens of thousands of people were left without these services for a longer time and it was imperative that alternative measures for water supply and sewer services were put in place immediately. The Council, working alongside other agencies through the Civil Defence Emergency Operations Centre, coordinated the distribution of 42,000 chemical toilets to city homes and 2900 portable toilets on city streets to provide temporary facilities. Water supply tankers were also brought in from outside the city and placed at locations around the worst-hit areas where water supply was cut. At the same time, roading crews scrambled to open up the city’s main travel networks and carry out patch repairs. 9 The welfare of our communities was also of key concern during this time, as many residents were left without shelter and access to essential services. Interim measures As the emergency response morphed into recovery mode, the city started planning for what will be a massive rebuild. Much of this work is long-term and in the weeks and months following February it was important that temporary solutions were developed to aide in the transition from emergency response to repair. One of the first priorities was to restore water supply to all homes, and this was achieved within a week of the September earthquake and just over a month following 22 February and June events. It was also important to open key roads to keep the city moving and a package of 36 traffic management measures was introduced in the weeks following 22 February to achieve this. The city also set itself a goal of returning sewer services to all households by the end of August 2011. To do this, a range of temporary solutions were required, such as temporary tanks and connections, in areas where the network was too badly damaged to allow connection. Traffic management is a key part of the rebuild. 10 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Progress to date The damage »»300 km of sewer pipes damaged »»895 km of roads damaged What happens now? »»124 km of water mains damaged »»50,000-plus individual road faults The main focus after both 4 September and 22 February was on emergency response and repair work to restore temporary services to homes, make the roads safe and repair critical underground infrastructure. The 13 June earthquakes posed further repair challenges and, in some cases, set backs to progress with regard to emergency works required. Some immediate priorities following the February and June earthquakes included: What we’ve done so far »» Stopping overflows and effluent discharges to watercourses Work to repair earthquake-damaged infrastructure has been ongoing since immediately after the earthquakes and considerable progress has been made to date. The figures below outline the progress made by the end of October 2011. »» Reducing/removing the need for chlorination of the water supply Wastewater By the end of August 2011, public sewer services had been restored to all city properties – either through connection to the system or temporary solutions. »» Opening beaches and waterways to the public Roads »» 20,000 individual road repair jobs carried out so far »» Over 21,000 tonnes of asphalt laid »» Sprayed more than 1.2 million litres of bitumen By mid November all sewer discharges to the environment been stopped. »» Laid over 200,000 cubic metres of metal »» 12 km of major sewer pressure mains replaced »» 170 km of cracks sealed »» 3 km of sewer gravity pipes replaced »» Responded to more than 8000 customer requests for roading issues since February »» 2.1 km of containers placed »» Restoring services to all homes and repairing key infrastructure »» Ensuring robustness of the water supply for the coming summer months and beyond Most of these priorities have either been achieved or are in the process of being achieved. From 1 September 2011 the emphasis for activity shifted from emergency response and repair to the long-term rebuild of the city’s infrastructure. »» 510,000 tonnes of silt removed At the same time as ongoing asset owners priorities are addressed, planning for the roll-out of the long-term rebuild is progressing. Strategic planning and prioritisation will be ongoing over coming months and as the project progresses. Further details about priorities and work planning can be found in the priorities and programmes section of this plan. »» 300 km of sewer network has been checked for damage using cameras Stopbanks This infrastructure rebuild plan is one of the first steps in the planning process for the rebuild. »» 67 wastewater pumps have been overhauled to maintain system capacity Work on 13 km of stopbanks is complete, with around 4 km of the least stable stopbanks (requiring the most engineering input) remain to be completed. »» 2081 repairs completed on private landowners’ sewer pipes »» 714 sewage clean-ups on private property since 22 February Water »» 16 km of water main replacements completed »» 9100 water main repairs undertaken »» 64 water wells repaired and six new wells planned by Christmas »» 11 km of new stopbanks built to prevent flooding »» New Huntsbury reservoir one and pump station under construction »» Rawhiti wells one and two under construction Christchurch Wastewater Treatment Plant Repairs complete on one clarifier. Two clarifiers are in operation and repairs are underway on other two clarifiers. Oxidation pond construction works have commenced with new flow lines being installed under Dyers road. Civil works and mechanical repairs progressing across the rest of the site. Organics Processing/Compost Plant Temporary repairs are complete and processing of the kerbside organics waste restarted on 3 May. Stronger Christchurch Infrastructure Rebuild 11 12 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services The rebuild The big picture This rebuild plan is just one element of Christchurch’s map for earthquake recovery. This plan sits alongside a range of other recovery work being carried out by the Council and other agencies in the city. Given the complexities of the overall recovery programme it is important that this plan aligns with those other plans and strategies. The Council is working closely with CERA, the authority set up by Central Government to lead the city’s recovery. CERA’s role includes: providing leadership and coordination for the ongoing recovery effort; focusing on business recovery, restoring local communities and making sure the right structures are in place for rebuilding; enabling an effective and timely rebuilding; working closely with Christchurch City Council, Selwyn District Council, Waimakariri District Council and Environment Canterbury and engaging with local communities of greater Christchurch, including Ngāi Tahu, the private sector and the business sector; and keeping people and communities informed. The Council has been tasked by Government with planning for the rebuild of our devastated Central City and an extensive public consultation programme has been developed to help rebuild the city’s heart. The Council is also responsible for planning for the rebuild of the city’s suburban centres, processing of building consents and providing advice on the city’s heritage. In addition to these earthquake responsibilities, the Council continues to provide essential services for the city including water and wastewater, roads and traffic management, kerbside rubbish collections, libraries, sport and recreation facilities and parks. Strategies and plans for recovery The draft CERA Recovery Strategy provides for the development of a Land, Building and Infrastructure Recovery Plan (LBIRP). The objective of that plan is: “to identify where, when and how rebuilding can occur; to provide the tools to prioritise rebuilding, and wherever possible enhancement of the built environment; and to identify investment opportunities to achieve the Recovery Strategy vision”. The LBIRP will also identify timeframes for decisions about land remediation, and a process and timeframe for the remediation work itself; a methodology for reviewing existing national, regional and local strategies and plans; programmes and sequencing of areas for rebuilding and development; a spatial plan for housing and strategic infrastructure and community facilities to maintain the short-term wellbeing of communities, long-term recovery and growth aspirations; a framework for identifying investment priorities and opportunities for horizontal, strategic and community infrastructure; and identification and prioritisation of ‘early-win’ projects. It is anticipated that the LBIRP in draft form will be prepared by April 2012. This plan, the Stronger Christchurch Infrastructure Rebuild Plan, is the Council’s plan to help the community understand how the Council and the Stronger Christchurch Infrastructure Rebuild Team (SCIRT) will fix the earthquake damaged horizontal infrastructure. It is meant to be totally consistent with the content foreseen in the LBIRP and will be used to inform its development. How will we rebuild our damaged infrastructure? The scale of the infrastructure rebuild is unprecedented in New Zealand. It is one of New Zealand’s largest and most complex civil engineering projects and will employ thousands of people over at least five years. There are two main delivery mechanisms for the infrastructure rebuild: »The rebuild of the city-owned horizontal infrastructure – water supply, wastewater pipes, stormwater pipes and roads, bridges and retaining walls – will be managed by SCIRT, which is an Alliance partnership between local and central government and construction contractors. This work makes up around 85 per cent of the infrastructure rebuild, however there are other areas that need to be addressed. » Earthquake damage was also sustained to other city infrastructure, such as facilities and buildings. The Council, under existing delivery systems, will manage repairs to all other city-owned infrastructure including earthquake damage at the Christchurch Wastewater Treatment Plant, the organic waste processing plant and the management of the Burwood Resource Recovery Park which was set up following the earthquake as a temporary site to sort construction and demolition waste. CERA is preparing a Recovery Strategy for the city to provide a road map for recovery from the earthquakes, including direction and clarity for major activities required to make the recovery effective, timely and well coordinated. It aims to give confidence to the greater Christchurch community that progress is well planned, and opportunities are being maximised in the rebuilding and enhancement of the greater Christchurch area. Public feedback has been sought on the draft Strategy and it is expected to be finalised in early 2012. The road is excavated ahead of repair work. 13 14 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services The rebuild cont ... How the Alliance works The vision for the rebuild Alliances are a form of collaboration between a client, consultant and contractor who mutually agree to undertake the work to target levels of quality, cost and time. Additional rewards/sanctions are put in place should performance exceed/fail to meet the targets. This leads to a high degree of trust between the parties and a focus on performing to the highest expectations. They replace the traditional client-contractor management model and offer more flexibility on large-scale projects. » » » » sound experience working in Canterbury a good understanding of the city’s infrastructure a proven track record working on Council projects access to national resources. SCIRT is effectively a ‘virtual organisation’ which has a leadership team for Governance (ALT) and a management team (AMT) which looks after approximately 230 people who are called the Integrated Alliance Team (IAT). This team is responsible for delivering the planning, design and management functions to enable the delivery teams to do the work. The SCIRT alliance is made up of eight partner organisations. This includes three client organisations, the Council, CERA, and NZTA, each of which plays a different role: » Council: asset owner and funder » CERA: mandated to coordinate the overall rebuild activity on behalf of the Government » NZTA: asset owner and funder. The delivery teams are responsible for the construction on the ground. They consist of the five main contractors and their subcontractors and suppliers. The performance of these delivery teams will be closely monitored over time and work will be allocated to them based on performance. The diagram below summarises the structure of the SCIRT alliance. SCIRT will effectively be a ‘one stop shop’ for the delivery of most of the horizontal infrastructure rebuild and will be responsible for the full delivery of the projects within the overall programme. This means it will be responsible from initial investigations of the projects right through to design, construction and handover of the completed assets back to the client organisations. There are also five main contractor organisations within the alliance, City Care, Downer Construction, Fletcher Construction, Fulton Hogan and McConnell Powell. These contractors were chosen because they have: » critical project and construction management capability to manage contract works of this size » a clear understanding of the Council’s design and construction standards Stronger Christchurch Infrastructure Rebuild Team People of Christchurch and New Zealand CCC CERA City Care Downer Fletcher Fulton Hogan McConnell Dowell NZTA ALT AMT Integrated Alliance Team (IAT) MacDow Fletcher JV City Care Downer Contractors & Suppliers Fulton Hogan Special Projects SCIRT has developed and adopted the following vision for the horizontal infrastructure rebuild: “Creating resilient infrastructure that gives people security and confidence in the future of Christchurch”. This vision or ‘what we are here for’ statement will be at the heart of the rebuild over the next five years. A set of key objectives has also been developed to help ensure SCIRT focuses on delivering outstanding outcomes for the people of Christchurch as it carries out the rebuild of our damaged infrastructure. These objectives include but are not limited to the following: » Safety – lift all levels of safety performance of all SCIRT participants on the project to industry best practice in New Zealand (create a zero harm culture) » Demonstrate best long run value for money for the rebuild and demonstrate environmental responsibility » Maintain open and honest dialogue with all residents over the rebuild effort » Maintain high levels of customer service in the rebuild effort » Quickly protect the environment and reduce future health hazards » Do the right thing, at the right time to the right standard every time. Work continues on city stopbanks. 15 16 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services What will it cost? 17 Measurements are taken ahead of pipe replacement. It is too early to put a definite figure on the total cost of the rebuild, as the full extent of the damage has not yet been determined. However, latest figures estimate that it will be in the vicinity of $2.2 billion. The expected or most likely costs for the infrastructure rebuild are summarised in the table below. These high level estimates are being used for budgeting and cash flow purposes. Activity Range ($M) Most Likely ($M) Sewer works 581 - 1,092 844 Water systems 107-192 142 Stormwater systems 68 -182 109 Roading 607- 862 731 Structures 105 - 142 123 Parks and open spaces 43 - 59 54 Solid waste 9 - 13 11 Subtotal 2,015 Contingency 192 Total including contingency 2,207 More detailed costings are being prepared and funding will be provided through a combination Government subsidies from the New Zealand Transport Agency (NZTA) and CERA/Treasury, insurance and Council borrowings. This requires significant coordination between the Council, NZTA and CERA. 18 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Priorities and programme The rebuild is a massive task and some projects or areas of work will take priority over others. Determining which parts come first is complex and it is important that there is a robust and transparent planning process in place to drive the work programme for the next five years. How priorities are identified Priorities will be consistent with the application of Treasury’s Better Business Case Guidelines adapted for the Canterbury recovery together with the use of a structured, multi-criteria assessment process which is being used to create a programme of work that will enable economic and community recovery to be achieved. This will allow a large number of issues to be assessed and considered as the work programme is developed. This process will also consider: overarching strategies, asset condition, whole of life costs, criticality, capacity (including resilience), the cost of on-going temporary repairs and community expectations in delivering the benefits (outcomes). The current approach for prioritisation can be summarised by the diagram flow below: Work is ongoing to determine priorities among the hundreds of projects that will make up the rebuild and a range of considerations are being taken into account. The diagram below sets out some of the many considerations that are informing the prioritisation and planning process. Assessment Studies Strategy Project definition and prioritisation 1. 2.3. 4.5.6. Constraints InterdependExternal Operational MESHT resource, encies Influences Prioritisation geospatial Sense Check 1.When determining the work programme, consideration is first given to the operational priorities of the Council and Central Government such as: reducing sewer overflows into city waterways and opening major roads. 2.Other inter-dependent works are then considered, such as: what work could be carried out at the same time to create efficiencies? 3.MESHT priorities are then considered (what works are required to keep Medical, Emergency, Schools, Hospitals and major Transport routes open). 4.External factors such as the plans of other utility service providers (such as power and telecommunications companies) are then considered together with other recovery works going on, for example, housing rebuild programmes and repairs to other infrastructure such as buildings and facilities. 5.These then need to been considered in the context of any constraints on delivery such as availability of resources and materials, cash flow and funding or geospatial constraints such as land zoning. 6.At the very end of this process, we apply our common sense and consider the question: is this the right thing to do now? This above process in conjunction with application of the Treasury’s Better Business Case Guidelines will help to create a detailed short- to medium-term planning process while allowing flexibility to respond to influences from outside in the medium- to long-term. These processes have been set up to ensure the best outcome for the city. They will help deliver the rebuild as quickly as possible, while also providing a strategic city-wide perspective to minimise the impact on the people of Christchurch and create value for money. 19 20 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Priorities and programme cont ... Survey work is carried out in city suburbs. Programme The results of the prioritisation and planning process being undertaken in the work streams across the infrastructure classes, including horizontal, will set the work programme for the rebuild. This work programme will be defined in the final Land Building and Infrastructure Recovery Plan. The diagram below shows the current planning timeline and stages of development of the programme. JUL AUG SEPT OCT NOV DEC JAN FEB 21 MAR Emergency response Restoration of service Operational asset owner priorities Asset inspection and investigation Strategic review and planning Strategic project definition and design Full value project delivery The priorities so far have been those of the asset owners (the Council and NZTA) with increasing involvement from CERA as a major funder of the rebuild. Key milestones have been set for the rebuild and considerable effort has been made to achieve these, including restoring sewer services on all city streets by the end of August 2011, the cessation of wastewater discharge to city waterways by the middle of November 2011 and securing city water supply before summer. Completing assessments of damage to city infrastructure assets is also a short-term priority. As progress is made on resolving strategic issues, the planning horizon will be extended to prioritise and schedule rebuild works through to the end of 2012 and eventually for the entire five-year programme. It is anticipated that by December 2011 a draft work programme setting out ongoing projects to the end of June 2012 will be available. Then, by February 2012, the draft work programme for the next financial year will be prepared to align with the Council’s Annual Plan process and with the identified priorities set out in the land, Building and Infrastructure Recovery Plan. Flexibility will be required to allow responses to changing needs, however it is expected the there will be a high level of certainty around the first six months of the programme. In the meantime details of projects that are underway can be found online at www.strongerchristchurch.govt.nz. These are regularly updated. 22 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Working with the community Key to the success of the rebuild will be the conversations held with residents and the need to keep the community informed about what is going on. Residents and other community groups will want to receive information through a variety of channels and these needs will be met by talking to residents and tapping into existing community networks. Messages to the community can broadly be divided into two categories: » overarching city-wide communication »» targeted communication where work is happening. E-newsletter Media article How the community can be involved Work notices Newsletters Overarching communication (city-wide) Twitter Information Stands Public Displays Advertising Signage Door knocking The infrastructure rebuild is a largely technical project and decisions about how damaged services are replaced must be made by technical experts, but the community will be involved in the rebuild of our city’s infrastructure as set out in this plan. Working with schools Targeted communication (where work is happening) Contractor hotlines Meetings briefings Mobile Engagement van A number of tools will be used to keep the community informed. These are summarised and explained below: » The website will outline the detailed programme of works across the city, once this has been prepared, so that residents are aware of upcoming work. » Project signage will be installed at vantage points around the city where key works are underway to inform of the what, when, where and why of the works. » Project newsletters will update the wider city about the rebuild project. » Project promotional material such as fridge magnets will be given to the community and will provide project contact details. » Media releases, advertising and feature stories in the print media will promote key milestones and significant pieces of work. » Work notices detailing the nature and timing of the works, any potential impacts, the necessity of the works, and project contact details will be provided to affected residents/businesses before work begins. » Project fact sheets will be developed for key aspects of the rebuild. » Infrastructure rebuild information stands will be installed at key community hubs (such as service centres and libraries) to enable easy access to printed material. The community will be able to find out more about the rebuild in a number of ways, including via a dedicated email address and post office box for written communication. Community hotlines are also used so queries about rebuild work can be dealt with quickly by the contractors on the ground. Community meetings and briefings, door-knocking and community events will be held so residents can talk with the team face-to-face, and regular public displays will be held over the life of the rebuild so that the community has the opportunity to interact with the team and discuss aspects of the rebuild of particular interest to them. » The Stronger Christchurch Infrastructure Rebuild website will provide the latest news and general information. » E-newsletters will be produced regularly for subscribers, highlighting current works, feature stories and milestones achieved. » Face-to-face communication will include door-knocking for affected residents, proactive attendance at briefings and meetings, public displays at community hubs and shopping centres. Unlike other areas of the city’s recovery, such as the draft Central City Plan which was based on the ideas of the community and stakeholders, public participation in the infrastructure rebuild will be largely through information sharing. However, there will still be opportunities for the community to be involved. Information will be shared through face-to-face briefings, local information displays, letter box drops, online information and advertising. The rebuild team will listen to residents’ feedback and respond to any concerns as work progresses. There will also be some opportunities for the community to influence decision-making. This will occur when planning is underway for above-ground elements on local streets and parks. To keep the cost of the rebuild within budget, in most areas the rebuild will be replacing like with like to modern standards – there will not be large-scale changes to our infrastructure. More time will be spent talking to the community in areas where significant changes are required to what previously existed. For example, where the road and/or streetscape changes noticeably from its pre-earthquake design with the street width being reduced to bring the road into line with current design standards. Interactions with the community will be carried out on two distinct levels: Inform – the community will be actively engaged through clear, timely communication informing them of the nature of the work, duration and any specific impacts during construction, through a wide range of tools and techniques. In many instances this will involve direct personal contact with some of the more directly affected stakeholders, and there may be opportunities to influence the delivery methodology in some instances where that doesn’t pose an unacceptable risk to the timing or cost of the project. Consult – stakeholder feedback will be actively sought on specific elements of a project where that feedback can add value to the project or provide a confident platform for wellinformed decision making. Public participation Level of public participation Inform Actively engage community through clear timely communication Consult Stakeholder feedback actively sought on specific elements of the project including Community Board/Council Typical examples Like for like replacement, maintenance, repair Modification to a street width and associated streetscape It is anticipated that for more than 85% of the rebuild interaction will be of an inform nature. However, further levels of public engagement will be considered through the rebuild as appropriate to further involve the community. 23 24 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Working with the community...cont Minimising the impact Over the next five years, city streets will be busy with construction work as the infrastructure rebuild rolls out. Minimising the impact of this work on the community is an important consideration in the planning and execution of the rebuild works. Resource consent conditions and local and national laws, regulations and codes of practice will be adopted as the minimum conditions of satisfaction for all construction works with compliance rigorously monitored and enforced. Further to this, every opportunity will be explored to further reduce the impact on the community where possible. Community groups In adopting a ‘dig once’ philosophy, every effort will be made to coordinate the planning and design of all networks in a particular street or area. The aim is to only be in an area once and to keep the duration of construction works at each location to a minimum. Coordination with utility network owners to identify opportunities to synchronise works at specific locations will also be important. The needs of local business communities will be captured by the rebuild team and we will work with them to achieve the best outcomes. Work will be carried out with an aim to minimise disruption to business as much as possible and feedback will be sought from business owners. To minimise the impact on residential communities, rebuild works will generally only be carried out during daylight hours, Monday to Saturday, and residents will be fully informed in advance of rebuild works likely to directly affect them. Community groups will help inform the rebuild and will allow the team to tap into existing information-sharing networks to ensure everyone is involved and informed about the rebuild. Ngai Tahu and local iwi A liaison process will be established with local iwi to ensure their involvement in the rebuild. Business Other organisations and groups who wish to be kept informed of the rebuild progress can contact the team to find out more. Projects will also be scheduled to control the amount of activity occurring in any one area at any one time. This involves working with road controlling authorities to assess impacts on traffic and control these through project scheduling and by area traffic management plans that reduce local congestion. Working with community organisations There are a number of groups and organisations in the community that the rebuild team will work with closely. These include but are not limited to: Christchurch City Council Community Boards Local Community Boards are valuable conduit into the community and the rebuild team will be working closely to keep them informed and seek their assistance in providing information to the community. It is anticipated that monthly email updates will be provided to the Community Boards on projects ongoing in their wards and we be giving them quarterly in person briefing. There will also be liaison with the Boards where they have specific concerns or where there is need to consult with the community over specific aspects of the rebuild. Contractors push ahead with repairs. 25 26 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Key issues and opportunities A review of each infrastructure network and the system as a whole has been carried out to ensure the rebuild will meet the requirements of the city for the next 50 years and beyond. This review has provided an opportunity for established practises to be challenged to confirm that they are still appropriate in the seismically active environment that now exists. It enables lessons learnt both internationally and within New Zealand to be considered and incorporated where appropriate, providing robust and resilient solutions to underpin the future of the city. Some of the key considerations identified through the review and planning phase are: Achieving value for money for the rebuild Creating value for money – or achieving the maximum overall benefit to the community at the lowest achievable cost – is a key consideration of the rebuild. Value for money for the horizontal infrastructure rebuild is based on four key elements: strategy, tactics, efficiency and financial control. Strategy Strategy is key to providing value because the rebuild programme includes a large number of unknowns, including scope and relative urgency of work. Considering all the issues that impact on the project at the same time will be vital to the success of the rebuild. When determining a strategy for the rebuild, we will also review the effectiveness of our infrastructure services, together with our partners, to decide how they should be rebuilt, whether by simple replacement or by the creation of new systems. The aim will be to strengthen our infrastructure so it can better stand up to any future earthquakes. Tactics The tactical timing of different projects within the wider rebuild will mean demand for resources can be controlled and will also create the best outcomes for the community while work is underway. Balancing demand on resources will be addressed through the timing of different work projects across the city to ensure the rebuild rolls out in a measured, controlled manner. This will also help to control costs at a time when high demand is being placed on the construction sector and will be required across all recovery programmes, not just the infrastructure rebuild. The controlled timing of projects will also benefit the community by minimising the impact on neighbourhoods at any given time. Efficiency The efficient delivery of the rebuild through the control of resource deployment will help and minimise the overall cost. This is particularly applicable in the infrastructure rebuild, where the work will dominate the market for contractors, equipment and supplies: we need to manage these aspects in order to control demand, supply and pricing. Financial control Financial control will be achieved through our contracting process and our administration. The aim is to create a competitive environment among Alliance contractors and other organisations to achieve the best outcome. It will be conducted by price-setting of work projects (fixed turn-out cost), against which the contractor is required to deliver. Achieving value for money does not mean doing a low cost or low quality job. Resilience and betterment The vision for rebuilding earthquake-damaged infrastructure is about ‘creating resilient infrastructure that gives people security and confidence in the future of Christchurch’. It is important that it is understood what is meant by the term resilience. Linked with resilience is the term betterment. In the case of the infrastructure rebuild, resilience is the ability of our services to resist future earthquake damage and continue to function. Improved infrastructure resilience can be achieved by: using better materials, adopting higher construction standards, creating new systems, building redundancy into systems, and eliminating, isolating or minimising the hazard. Betterment is used to describe an improvement in the system and it raises both opportunity and cost. Examples we will face in the infrastructure rebuild include providing improved resilience to future earthquakes, increasing the capacity of piped networks, enhancing streetscapes and providing new infrastructure to meet the needs of the future. These opportunities will be considered as part of our strategic planning. Clearly, this can create additional costs to the rebuild and will need to be considered carefully by both local and central government. In some cases a betterment opportunity may lead to a reduction in cost, for example, where a street is narrowed and brought up to current standards or where underground infrastructure is installed at a shallower depth. These opportunities will be vigorously pursued. We will need to review the implications of improving resilience and or including betterment on a projectby-project basis, especially where there is increased budget required. A mechanism is being established to formalise decisions made where there is an impact on the overall cost. A range of situations along the spectrum of resilience and betterment will need to considered during the infrastructure rebuild. However, It is expected that the starting point for the infrastructure rebuild will be the rebuild of ‘like for like’ assets with the same Level of Service (LOS) i.e. similar layout and technology, but using modern equivalent materials or construction methods and any increased resilience measures gathered through earthquake learnings. A number of technical standards and guidelines are being put in place to determine how this is defined for each asset. Sustainability Sustainability is an important consideration across the rebuild and will focus on people, equipment, materials, internal and external organisations and the broader social context. A key goal for the rebuild is to minimise waste and increase waste diversion (by avoiding or reducing waste and reusing or recycling materials) – with the aim of reaching a 20 per cent reuse target. This will require innovation in both design and construction and a review of the specification constraints developed in the past. There has been a focused approach to developing an industry-wide training facility to accelerate skills development to enable the entrance of current unemployed Christchurch residents into the construction industry. This will help to alleviate immediate and long term labour shortages and address housing and rental problems created by bringing skilled workers in to the city. Providing work for locals also aids in the economic recovery of the region. The schedule of works, and the resulting engagement of design and construction resources and material suppliers, will be monitored and adjusted to ensure that the growth of local companies can be sustained when the works are completed. The following significant sustainability opportunities have also been identified: » Actively pursue opportunities to build back better to future proof infrastructure » Protect existing communities » Reduce energy use » Opportunities for improved stormwater treatment » Enhance biodiversity » River bank and wetland restoration » Evaluate and consider whole of life impacts We will work with community groups and other stakeholders to deliver the infrastructure rebuild in a way that provides security and confidence in the future of Christchurch. 27 28 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Key issues and opportunities cont ... Response to emergencies during the rebuild Risk management Response to further emergencies will continue to be managed within the local, regional and, where appropriate, national Civil Defence Emergency Management frameworks and plans. If another significant earthquake occurs, the Council’s three maintenance contractors will provide the initial response effort supported as necessary by other contractors, including SCIRT, already deployed on infrastructure rebuild activity. As with any programme of work, the management of risk and opportunity is a key factor in ensuring value. A Risk and Opportunity Management Plan for the rebuild defines the processes to be followed for each stage of the programme from project definition, through design, construction and final handover. Each project of work will be individually assessed for risk, as will all global level activities. Safety We want to make sure our people both staff and residents – stay safe during the rebuild. A public safety awareness campaign will form part of the rebuild communications. Residents will be advised how to stay safe around work zone and encouraged to take responsibility for themselves and others. A zero harm culture will be adopted internally and achieved by focusing on leading indicators and encouraging ground level ownership of safety. We have a unique opportunity to draw on the collective knowledge of the partners involved in the infrastructure rebuild and raise safety standards both locally and within the industry as a whole. A Safety Management Plan has been developed and outlines: » Agreed definitions for safety reporting across the delivery teams » Minimum requirements for personal protective equipment (PPE) » A standard set of safety rules » An alcohol and drugs policy (to include pre-employment, just cause and random testing, where employment conditions allow) We will also pursue further safety training and education, alignment with CERA safety plans, developing a standardised electronic incident reporting system, and defining standardised procedures for high-risk construction activities. Bill Perry safety award A safety award has been created in memory of Fulton Hogan Chief Executive Bill Perry, who passed away on 30 July 2011. Bill Perry made a significant contribution to the establishment of the SCIRT alliance and was passionate about creating safety in the workplace. The award is to be considered on a quarterly basis to recognise the performance of an individual project team working on the rebuild that has excelled in leading safety. An external review process will be led by a Risk Management resource throughout the rebuild to provide visibility of these process outcomes. A comprehensive insurance programme is being procured for the SCIRT to provide adequate coverage for risk associated with public liability, professional indemnity and contract works during the whole of the rebuild. 29 30 Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Stronger Christchurch Infrastructure Rebuild Plan How we plan to fix our earthquake damaged roads and underground services Key issues and opportunities cont ... Land issues – new developments and red zones Public utilities and other network plans One area where alignment for the horizontal infrastructure rebuild is required is with future land issues. This includes both the servicing of new subdivisions and developments and also the treatment of red zone areas identified by CERA. Opening up new green or brown field areas for development is being led by CERA in consultation with partners in the Greater Christchurch Urban Development Strategy. Some of the areas identified for future development include Awatea, Wigram, Belfast, Belfast Park, Prestons, West Halswell, and Highfield. Some of these areas have long been on the planning horizon but the sequencing and timing of development may change as a result of the earthquakes. We will work closely with all city utility providers, such as Orion, Rockgas, Telecom, Enable, Telstra, Vodafone and CAFÉ, to ensure any plans they have for growth are identified and, where appropriate, can be incorporated into the rebuild schedule. This means the community won’t be faced with disruption as a result of future utility work after the rebuild team has moved out of the area. We are talking with these companies to help identify potential conflicts in the field and to ensure our responses to these conflicts help avoid damage, interruption to service and costs relating to repair. The sequencing and absolute priorities for these areas will be determined as part of the Land Building and Infrastructure Recovery Plan that forms part of CERA’s Recovery Strategy. Once these priorities have been established it is important to understand any horizontal infrastructure requirements in order to get service to those areas within the required timeframes. Management of horizontal infrastructure within the residential red zone areas and also the CBD is a key consideration going forward. With regard to the CBD, asset investigation work is ongoing to further understand the scale of the horizontal infrastructure damage and to identify rebuild projects as and when required. A key component to rebuild works within the CBD red zone is the Central City Plan, which is expected to be forwarded to the minister of earthquake recovery for his consideration the end of 2011. With regard to horizontal infrastructure within the residential red zones identified by CERA, emergency works and temporary solutions have been carried out to ensure there is ongoing service to all premises while people are still in their homes. Some of these solutions may be temporary in nature but will continue to be operated maintained and improved where it is economic to do so. Long-term permanent rebuild solutions will not be implemented until the future of the zones is confirmed. Similarly, transport assets within these areas will be maintained in a safe and useable state whilst long term planning requirements are finalised. Technical data has been combined to provide a comprehensive graphic database for the city. Access will be granted to all participants to enable shared understanding of existing assets and of current and future work areas. CERA has initiated a forum for the coordination of all network operators, including utility providers and the rebuild team. This forum encourages interaction between work programmes and asset networks across the city to address tactical level issues. 31